Electrolux UR15IM20RS1, UL15IM20RS0, UR15IM20RS0, UL15IM20RS1 Owner's manual

Electrolux UR15IM20RS1, UL15IM20RS0, UR15IM20RS0, UL15IM20RS1 Owner's manual
© 04236401 August 2015
“(41014070 August 2015)
Thank you for choosing Electrolux, the
new premium brand in home appliances.
This Use & Care Guide is part of our
commitment to customer satisfaction and
product quality throughout the service life
of your new ice maker.
We view your purchase as the beginning
of a relationship. To ensure our ability to
continue serving you, please use this page
o record key product information.
Once you have your unit installed,
we suggest you keep this manual
na safe place for future reference.
Should any problems occur, refer to the
Troubleshooting section of this manual.
This information will help you quickly
dentify a problem and get it remedied. In
he event you require assistance, please
contact the dealer where you purchased
Keep a record for quick
Whenever you call to request information
or service, you will need to know your
model number and serial number. You
can find this information on the serial plate
located on the inside wall of your unit and
on the product registration card.
Please record the purchase date of your
Electrolux unit and your dealers name,
address and telephone number.
Purchase Date
Electrolux Model Number
Electrolux Serial Number
Dealer Name
Dealer Address
Dealer Telephone
Keep this manual and the sales receipt
together in a safe place for further
For toll-free telephone support in the U.S.
and Canada:1-877- 4ELECTROLUX
For online support and Internet product
information: www.electroluxappliances.com
Table of Contents
Finding Information ........... 2. ..............
Please Read and Save this Guide.......
Keep a Record for Quick Reference ...
QUESTIONS? Li ccsrrrsssarrs rares EEK RK
Table of Come Sees
Safely. cece
Important Safety Instructions ..............
Safety Precautions...……………ee
Definitions... EE EEK KEN
General Precautions ere
Site Preparation............——.—.— —.........
Preparing the Site... Eee
Installation coor nnnn U
Select Location ............eeeeesiiriiiiccceece
Cabinet Clearance creuse
Installing the Draill................eeeeecececienas
Drain Plumbing... e...
Installation Dimensions
Factory Installed Drain Pump........
Connecting the Water Supply .............
Electrical Connection ……………………ee
Leveling LegS.............eeecrercirrccrcrereeeas
Leveling the UNIt ................eeeeeecececienas
Door Adjustment ............... e 2.......==......
Adjusting the DOOF ae
Operation of Ice Machine...................
Ice Making Process .............eeeeeceeciienas
Ice Production ccc.
Built-In Installation/Start-Up ..............
Installing à BUIt-IN ec cccccrrcereceeececc ee
Initial Start-Up
Using your Electronic Control..............
Display Icons .............eeeseccicciiecices
Display Area Text...
Starting your Clear Ice Machine...
Turning your Ice Machine On/Off.
Control Lock. ..........ee. eee
Delay Start/Vacation Mode ...........
Clean Reminder...
Door Ajar Alarm .........eeeerecciicccenes
Options MenU.….…………eerieiceuee 16
Normal and ECO Mode ................ 16
Clean Mode... EEE 16
Once You have your Cleaner ........ 16
Maintenance ........................0eenenzzzeenee 18
Special Considerations... e 18
Maintaining & Cleaning your lce Maker..... 18
Exterior Cleaning - As Required....18
Stainless Steel Models.................. 18
Interior Cleaning - As Required .....18
Condenser Cleaning - Every 3 Months19
Automatic Cleaning - Every 6 Months. 19
Preparing the Ice Machine for Storage 20
Clean the Ice Maker... 20
Draining & Removing Water
from the Ice Making System
with a Gravity Drain e... 20
Draining Water for Factory In-
stalled Drain Pump Application 21
To Restart the Ice Maker............... 22
Drain Pump Removal Instructions....... 3
Troubleshooting...............- ..-. ...... ........ 24
Before you Call for Service.................. 24
Troubleshooting Guide... 24
Troubleshooting the Drain Pump......... 28
If Service is Required) ice ee 28
Warranty Information... ..... 29
Important Safety
Safety Precautions
Do not attempt to install or operate
your unit until you have read the safety
precautions in this manual. Safety items
throughout this manual are labeled with a
Danger, Warning or Caution based on the
risk type.
À This is the safety alert symbol. It is
used to alert you to potential personal
injury hazards. Obey all safety messages
that follow this symbol to avoid possible
injury or death.
General Precautions
! ! 5 Connect the unit to a grounded and
Preparing the Site polarized 115 VAC, 60 Hz, 15 A
circuit (normal household current).
6 Avold connecting the unit to a Ground
Fault Interrupter (CFI). GFls are prone
to nuisance tripping which will cause
the unit to shut down. GFls are
generally not used on circuits which
power equipment that must run
unattended for long periods of time.
{The unit must be installed according
to your local codes and ordinances.
1 Position the unit on a flat, level
surface, capable of supporting the
entire weight of the unit. Remember
that the unit will be significantly
heavier once it is fully loaded.
2 The surrounding air temperature must
be at least 50°F (10°C) but must not
exceed 110°F (43°C).
The unit must not be located near
heat-generating equipment or in
direct sunlight.
A— И
: 7
or Wall 7
Swing о 1 ren 5. x 7 la
+ Clearance
Figure 1 i learanc
8 Position the unit to allow free air flow
through the front grille (Figure 2).
9 Wipe out inside of unit with a damp
Intake Exhaust
Figure 2
4 The unit must be located to allow
clearance for water, drain and electrical
connections in the rear of the ice maker.
Select Location
The proper location will ensure peak
performance of your appliance. We
recommend a location where the ice
machine will be out of direct sunlight
and away from heat sources. To ensure
your product performs to specifications,
the recommended installation location
temperature range is from 55 to 90°F (13
to 32°C) for built in ice machines and 55
to 100°F (13 to 38°C) for freestanding ice
machines. Ice machines will not perform
correctly in ambient temperatures less
than 55°F (13°C). This unit is not intended
to be installed outdoors.
Cabinet Clearance
Ventilation is required from the bottom
front of the appliance. Keep this area open
and clear of any obstructions. Adjacent
cabinets and counter top can be installed
around the appliance as long as the front
grille remains unobstructed.
Front Grille,
keep this area
Front Leveling N
Leg 5 — Ea
Figure 1
Installing the Drain
Drain Plumbing
Your ice machine requires drain plumbing.
Follow these guidelines when installing
drain lines to prevent water from flowing
back into the ice maker storage bin and/
or potentially flowing onto the floor causing
water damage.
| Is Gi
Drain access in дэ"
bottom of unit- 710.4 cm)
| Dn . . ‘аи y 1474"
| a Jane gravity / (37.8 ст)
= У
> 27
I 2414" (11.5 em)
(54.6 em) ©
Figure 2
Installation Dimensions
x Bon
Figure 3 (61cm) >
33 5/8"
to 34 3/4"
Water 5"
Ога!) (12.7ст)
`` Water \
a Valve | |
~ T a O
Y later || ime I y I |
Qutlet [TT pris < 24 3/4" _
A= as (55.2ст) и
Factory Installed Drain Pump
This pump is designed to remove drain water from ice machines installed in areas without
direct drainage access. The sealed reservoir pump collects the melted ice water and pumps
it to a maximum lift of eight feet (2.44 meters) through 38” 1.D. vinyl tubing to a drain.
The discharge tubing is coiled up and attached to the back of the ice machine. The 38
inch 1.D. tubing needs to be plumbed and connected to a sanitary sewer (Figure 4).
Drain line coiled and
secured to the back of the
cabinet. Uncoil, route to
an appropriate drain and
cut to length.
Drain pump
vent tube. Keep
this open to assure
air flows freely as
water enters the
pump reservoir.
Figure 4
This ice machine must be connected to a
potable cold water supply line delivering
water pressure between a minimum of 20
psi and a maximum of 120 psi.
Use 1/4" copper tubing for your water
supply which is available at any local
hardware or plumbing supply store.
Route the 1/4" copper tubing to suit your
nstallation being sure not to kink the
ubing. Purchase enough copper tubing
ength to allow a coll to be formed behind
he unit for a “service loop” which will allow
he appliance to be pulled out from the
nstallation for servicing or cleaning (Figure
). Connect the copper tubing to the "top
side" of a cold water pipe to prevent the
ce-maker from plugging with sediment,
A shutoff valve is recommended on the
water supply line to ease servicing the
hey are prone to clogging with sediment
which will create pressure drop reducing
he water supply to the unit.
Connect the copper tubing water supply to
he water valve inlet with the compression
nut fitting provided. Secure the water
supply line to the back of the cabinet with
he screw and strain relief clamp provided
n the corner of the back panel (Figure 5).
Make certain all connections are watertight
after installation. Form the tubing so that it
will not vibrate against the cabinet body or
kink when your appliance is moved in and
out of position,
This ice machine is designed to make
clear ice from the majority of water
sources on a daily basis. If your results are
unsatisfactory, your water may need to be
¡ltered or treated. A water specialist can
ecommend proper water treatment.
Water Supply
Clamp and |
LS Screw
Water supply
service loop
(to shut
off valve)
Compression a
Es Sue
Water valve
Once all connections have been made,
plug in the power cord and gently push
the unit into position. Allow at least
1-1/2 inches clearance behind the unit
for electrical, water supply and drain
Electrical Connection
A grounded 115 volt, 15 amp dedicated
circuit is required.
This product is factory equipped with
a power supply cord that has a three-
pronged, grounded plug. It must be
plugged into a mating grounding type
receptacle in accordance with the National
Electrical Code and applicable local
codes and ordinances (Figure 6). If the
circuit does not have a grounding type
receptacle, it is the responsibility and
obligation of the customer to provide
the proper power supply. The third
ground prong should not, under any
circumstances, be cut or removed.
Do not remove
ground prong
Figure 7
Figure 6
Figure 8
Adjustable legs at the front and rear corners
of the appliance should be set so the unit is
irmly positioned on the floor and level from
side-to-side and front-to-back. The overall
height of your appliance may be adjusted
O higher (by turning the leveling leg out,
counter clockwise) and lower (by turning
he leveling leg in, clockwise) dimensions as
shown in Table "A".
Table A
UR15IM20RS | 33%" |
UL15IM20RS | (85.4 cm) |
To adjust the leveling legs, place the
appliance on a solid surface and protect
he floor beneath the legs to avoid
scratching the floor. With the assistance of
another person, lean the appliance back
o access the front leveling legs. Raise or
ower the legs to the required dimension
by turning the legs. Repeat this process
or the rear by tilting the appliance forward
using caution. On a level surface check
he appliance for levelness and adjust
Front grille
Figure 9
Front grille screw
Leveling the unit
1 Use a level to check the levelness of
the ice maker from front to back and
from side to side (Figure 10).
Figure 10
2 If the ice maker is not level, adjust
the feet on the corners of the unit as
necessary (Figure 11).
> Turn Foot
to Adjust
3 Check the levelness after each
adjustment and repeat the previous
steps until the unit is level.
Adjusting the Door
Your door is aligned at the factory before
shipment. Occasional re-adjustment may
be necessary, especially if an overlay panel
is installed. The following procedure will
correct for up to 1/4” alignment.
The door should never be flush with the
top of the cabinet. Even when level, the
top edge of the door will be 1/8” below the
top of the cabinet (Figure 1).
| 1/8"
Figure 1
To adjust :
1 Compare the top edge of the door
(opposite the hinges) to the top edge
of the cabinet and note the type of
adjustment (up or down) needed.
2 Remove the top hinge pivot pin with
a 1/8" Allen wrench (Figure 2) and lift
door off bottom hinge pin. Be careful
not to lose door closers (Figure 3).
3 With door upside-down, loosen but do
not remove the two hinge plate screws.
>. Wrench fs : К
Figure 2
Closer «7
If door edge opposite the hinges
needs to move up, move plate
toward outside of door. If door edge
needs to move down, move plate
toward inside of door. Repeat until
top edge of door is parallel with
top of cabinet and tighten screws
After adjustment is complete, remove
the door closers from the bottom
hinge, clean thoroughly and apply
petroleum jelly to the mating surfaces
of the closers (Figure 3). Be sure that
bosses on closers align with holes in
hinge and hinge plate. Mount door
and install top hinge pivot pin.
Figure 3
Ice Making Process
Your ice machine is Unique in how it forms
ice with fractional freezing to form a slab
of ice that is clear and has less mineral
content than the water it is produced from.
This is accomplished by running water over
the cold evaporator plate (Figure 1) which
gradually freezes the water to produce the
ice slab. Pure water freezes first, leaving the
dissolved minerals in the residual reservoir
water to provide clear ice.
Figure 1
When the ice slab reaches the correct
thickness, the ice sheet is released and
slides onto the grid cutter (Figure 2). Here,
the ice slab is cut into squares by the
grid cutter's heated wires (Figure 3). The
water containing the dissolved minerals
is drained after each freezing cycle. Fresh
water enters the machine for the next ice
Figure 3
The ice machine will keep producing ice
until the ice machine's bin is full and will
restart automatically when ice needs to
be replenished in the bin. The ice bin is
not refrigerated, and some melting will
occur. Allow your ice machine to run for
24-48 hours to accumulate ice in the ice
machine's bin.
The bin level sensor is located in the ice
bin, it senses when the ice supply is low
or full and starts or stops the ice making
process accordingly.
Ice Production
In normal mode the ice machine will
produce about 35 pounds (15.9 kg) of clear
ice in a 24 hour period when installed in
a 70°F ambient temperature with a 70°F
water supply. In "ECO" mode (Controls
section) the energy consumption and
the amount of ice produced in a 24 hour
period will be reduced by approximately 23
New Sounds
The ice machine will make sounds that are different than your household refrigerator.
Because these sounds are new to you they may be of concern but are most likely
normal. The ice production process will make noises that are not typical in a refrigeration
product, ice falling onto hard surfaces, water cascading across the evaporator plate, and
valves opening and closing. Following are some of the sounds that you may hear:
A rattling noise which could be water flowing through the water line.
A splashing sound when water is flowing over the evaporator plate and Into the
water reservoir.
A "thud" when the ice slab is released from the evaporator plate and slides onto the
grid cutter.
A gurgling sound which is refrigerant flowing in the ice machine.
An air noise from the condenser fan.
Ice machine
Water control in Front Grid
distributor top of door Ny panel Cutter- Evaporator
| N = |
Jr Circulation
I~ Reservoir
Drain Plug
Figure 4
Installing a Built-In
Your Electrolux product has been
designed for either free-standing or built-in
installation. When built-in, your ice maker
does not require additional air space for Initial Start-Up
top, sides or rear. However, the front grille
must NOT be obstructed. Once installation and leveling is complete,
the unit is ready for initial start-up
and operation. All units are shipped
with controls that are preset. No initial
adjustments are required.
Min. Cut-Out Dimensions |
Plug into a 115 volt polarized and
grounded electrical outlet.
Open the water supply valve at the main
water source.
Display icons:
"on-off" icon: used for turning the
appliance on and off and confirming
Display area text:
Signifies the appliance is on and
producing ice.
Signifies the appliance is in
“menu” icon: used to access optional economical ice production mode.
functions in the user interface.
Signifies the appliance is off
©) “timer” icon: used to enter the Delay
start/vacation mode. signifies a door ajar alarm
"Tock" icon: used to lock out
functions in the user interface. Cleaning is recommended or the
appliance is in the clean mode.
Starting your clear ice machine:
Plug the ice machine into a 115
volt wall outlet, Your appliance is
shipped from the factory in the "ICE" mode
and will automatically begin making ice as
soon as power is supplied to the unit. If
the appliance does not start, confirm the
wall outlet has power, and the control is
in the "ICE" mode (Options section). Do
not start the ice machine in "ECO" mode.
"ECO" mode should only be used after
there is a full bin of ice.
Turning your ice machine On and Off
If your appliance is on, "ICE" will be
displayed. To turn the appliance off,
push and hold the "ON/OFF" icon for 3
seconds. The display will show "OFF".
The drain pump and the interior ligh
will still be functioning during the
OFF mode. To turn the appliance
back on, press and hold the "ON/OFF"
icon for 3 seconds, the display will
show "ICE".
Control Lock:
The user interface can be locked to avoid
unintentional changes from things like
cleaning. To lock the appliance, push and
hold the "LOCK" icon for & seconds. The
"LOCK" icon will flash 3 times, then change to
steady back-lit. To unlock the user interface,
press and hold the "LOCK" icon for 5
seconds, and the back-light will turn off,
Delay start/Vacation mode:
Your ice machine is equipped with a delay
start function. This feature can be used to
temporarily shut the appliance off for 1, 4,
6, or 8 hours or days. Upon completion of
the selected delay period, the appliance will
resume operation. This is ideal for temporarily
stopping ice machine noises or to save water
and electricity if you are away from home but
want fresh ice upon your return.
Hours or days timer is set for
| L Hours or days will be lit
When lif, this signifies the delay start/vacation mode
is operational
To enter the delay start mode, press the
“CLOCK” icon while the appliance is in
“ICE” mode. This will delay the next harvest
by the time displayed. Each additional 222
press of the “CLOCK” icon will add
time, from 1, 4, 6, or 8 hours, to 1, 4, 6, or
8 days. The next press after 8
days will leave delay set mode.
After the desired time has been determined
press the “ON/OFF” icon for 2 seconds |
to accept, your unit will shut off and a
clock icon and your selected time will be
displayed. When the selected time has
elapsed, normal ice production will resume.
To cancel the delayed start, press and
hold the "ON/OFF" icon until the appliance
enters OFF, then press and 8 -..
hold the "ON/OFF" icon again
until the appliance enters "ICE
mode. You can also cancel
by pressing and holding the "CLOCK" icon
until it reverts back to "ICE" mode.
Clean reminder:
A "CLEAN" reminder will occur
every 6 months to remind you tha
it may be time to clean your appliance.
Over time mineral build up on the cold
evaporator plate can occur which can
adversely affect the quality of your ice.
This build-up is dependent on your
water source. Normal ice production will
continue while the "CLEAN" reminder is
displayed. You may clear the "CLEAN"
reminder at any time by momentarily
pressing the "ON/OFF" icon. When
reset, the "CLEAN" reminder will reset
and not occur for another 6 months. If you
choose to clean the appliance at this time,
see the Options Menu section.
Once you have your cleaner:
f the door is open, or not closed Turn the ice machine off by pressing
properly for 5 minutes the "DOOR" and holding the "ON/OFF" icon for ,
ndicator will illuminate and flash and 3 seconds. "OFF" will be displayed]
an audible tone will sound. This alarm on the control,
condition can be reset by closing the Remove the grid cutter cover (Figure 1)
door or momentarily pressing Те "ОМ by pulling the cover off of the three rubber
OFF" icon, (i.e.-if you are cleaning the isolation Mounts.
storage compartment, etc.). The alarm will
recur in 5 minutes if the alarm condition
Remove all ice from the ice bin (Figure 1).
f the door is intentionally left open for long Remove the
periods, the alarm can be disabled by over” cf
urning the unit off. |
Options menu |
== it Remove all
Normal and ECO mode: Ш 7 | oftheice
| | | | as || from the
Your ice machine comes with an optional A | | ice bin
ECO" mode. While in this mode ice
production will slow and the appliance
will use less water and electricity. "ECO"
mode should only be used after there is a :
ull bin of ice. To enter "ECO" mode do the abs
ollowing: ERE
e Press the "MENU" icon twice Figure 1
and the green "ECO" will flash.
e Press and hold the "ON/OFF"
icon until the green "ECO" stops
flashing and remains illuminated.
Allow all of the ice to fall from the
evaporator plate and remove any ice from
the grid cutter. If there is ice embedded in
the grid cutter wires, wait for it to melt and
* To return to the standard fall out. Do not try to remove ice that is
operating rate press the "MENU embedded in the grid cutter wires as that
icon twice, the ECO will turn off may break the wires (Figures 2 and 3).
and the "ICE" will be flashing. Press
and hold the "ON/OFF" icon until |
the "ICE" stops flashing and и
remains illuminated.
Figure 2
то 24 Remove all ice from
ra A the evaporator plate
> ET and grid cutter area
that is not embedded
eo Kirby's Certified ice machine cleaner.
100% nickel safe.
e Nu-Calgon nickel safe ice machine
Franklin Machine Products Nickel
safe ice machine cleaner.
Drain the water from the water reservoir,
by removing the black plug from the
bottom of the fresh water reservoir (Figure
4). After the water is drained replace the
plug in the bottom of the reservoir and
firmly press into place (Figure 4b).
Figure 4
Remove the
black reservoir
drain plug from
the bottom of
the reservoir.
Figure 4b
Refer to your cleaning solution instructions
to determine the proper amount of
cleaning solution to add based on 3 quarts
(2.8 liters) of water. Pour the cleaning
solution between the evaporator plate and
the grid cutter so it flows down into the
fresh water reservoir (Figure 5).
pour cleaning solution into
he water reservoir at front
Evaporator e edge of evaporator plate
Plate ind the grid cutter.
| 7]
Grid Cutter
Figure 5
The plastic splash shield can be removed
by lifting off hanger brackets to Improve
access (Figure 6).
7 Splash shield hanger brackets
a |
Figure 6
Turn the ice machine back on by
pressing and holding the "ON/OFF"
icon for 3 seconds. The display will
indicate "ICE" mode. Press and
hold the "MENU" icon until a
flashing "CLEAN" is displayed. Press
the "ON/OFF" icon until "CLEAN"
stops flashing. Your ice machine
will now enter the clean cycle.
The clean and rinse cycle will take about
49 minutes.
After the clean cycle is complete the ice
machine will return to the "OFF"
After the cleaning cycle is completed,
verify that all build-up has been removed. If
not repeat the clean cycle procedure.
Optional: After the cleaning cycle has
been completed , you may wash the
interior with a mild detergent / dish soap
ora solution of two tablespoons of baking
soda and one quart of water. Rinse with
clean water.
Replace the splash shield (If removed and
grid cutter cover.
Your ice machine is now ready to restart.
Press and hold the "ON/OFF" 4
icon for 3 seconds until "ICE is *
Special Considerations
e For best performance, keep the unit
out of direct sunlight,
® Turn the unit OFF and dispose of any
ice cubes if the unit will not be used
for 5 days or more. Prop door open
to allow for air circulation and prevent
mold and mildew.
e |fthe ambient temperature is expected
to drop below 45°F (7°C), drain all
water from the unit to prevent freezing
damage not covered by the warranty.
High ambient temperatures, 100°F
(38°C) or higher, will reduce the unit's
ability to reach low temperatures and
may also reduce the ice production rate.
Maintaining and Cleaning
Your Ice Maker
Periodic cleaning and proper maintenance
will ensure efficiency, top performance,
and long life. The maintenance intervals
listed are based on normal conditions. You
may want to shorten the intervals if you
have pets or other special considerations.
Exterior Cleaning - As Required
The door, grille and cabinet may be
cleaned with a mild detergent and warm
water solution. Do not use solvent based
or abrasive cleaners.
Use a soft sponge and rinse with clean
water. Wipe with a soft, clean towel to
prevent water spotting.
Stainless Steel Models
e Stainless steel may discolor when
exposed to chlorine, pool chemicals, salt
water or cleaners with bleach.
e Keep your stainless unit looking new
by cleaning with a high quality, all-in-
one stainless steel cleaner/polish on a
monthly basis. Frequent cleaning will
remove surface contamination that
could lead to staining and rust. Some
installations will require cleaning on a
weekly basis.
STAINLESS STEEL (this includes
glass, tile and counter cleansers).
® [f any surface discolors or rusting
appears, clean it quickly with Bon-Ami
or Barkeepers Friend Cleanser and
a non-abrasive cloth. Always clean
in the direction of the grain. Always
finish this process with a high quality,
all-in-one stainless steel cleaner/polish
to prevent further problems.
Rust that is allowed to linger can
Interior Cleaning - As Required
1 Disconnect power to the ice maker.
Open the door and remove any ice
from the storage bin.
Wipe down the interior and storage
bin with a solution of non-abrasive
mild soap or detergent and warm
water. Rinse with clean water.
4 Sanitize the bin with a solution of 1
tablespoon of bleach in 1 gallon of
warm water. Rinse thoroughly with
clean water.
5 Check that all drain connections are
in place.
6 Reconnect power to the unit.
Condenser Cleaning — 4 Clean the condenser coil using a
brush with a "combing" action or a
Every 3 Months vacuum cleaner. Do not touch the
To maintain operational efficiency, clean the condenser Coll.
condenser every three months (depending 5 Clean the grille, then position the grille
on environmental conditions, mare or less over the screws In the cabinet.
frequent cleaning may be necessary). 6 Tighten the grille screws.
Automatic Cleaning —
Every 6 Months
To maintain operational efficiency, clean the
unit every six months (depending on water
conditions more or less frequent cleaning
To remove and replace the grille for access may be necessary). If the ice maker requires
to the condenser, follow this procedure more frequent cleaning, consult a qualified
(Figure 1): plumber to test the water quality and
1 Loosen the two Phillips head screws, — recommend appropriate treatment.
one at each end of the grill. It is not
necessary to remove them.
2 With the door open, raise up on the
end of the grille opposite the hinges
and pull toward you to remove the
screw from the keyhole slot in the grille.
Pull the grille to the side to remove
the grille.
Figure 1
La НЯ ТГ a aa
\ | / Keyhole slot
Access to the phillips head in grille
screws is through the top
end slots in the front of
the grille
Ice machine cleaner is used to remove
lime scale and other mineral deposits.
Refer to the following steps for mineral
deposit removal.
Rear of grille
Screw slot in grille
PREPARING THE ICE Draining and Removing Water
MACHINE FOR STORAGE from the ice-Making System with
a Gravity Drain.
fthe ice machine is moved, not used 1. Turn off the water supply to the ice
or an extended period of time, or will machine.
be in an area that will be near freezing
emperatures, it is necessary to remove
any remaining water in the ice-making
2. Disconnect the water supply fitting at
the inlet of the water valve (Figure 2).
Back view of §
ice machine
Clean the Ice Machine
Cleaning the ice machine will help prevent Water Supply Fitting —
mold and mildew growth as well as
sanitize the ice machine for storage or
when it is put back into service.
Water Valve Inlet — @
Figure 2
Change the electronic control to the
“CLEAN” position for approximately
one minute. This will energize and
open the water valve and remove
most of the water from the water
valve and the water valve's outlet
water line to the reservolr.
4. Change the electronic control to the
“OFF” position. This will energize
and open the drain valve to drain the
reservoir and the ice machine drain
5. Unplug the ice machine from the
electrical outlet.
6. Remove the access cover from the
rear of the ice machine (Figure 3).
Access cover
Figure 3
7. Disconnect the water valve's outlet
water line to the reservoir and drain
the remaining water left in the water
line trap area (Figure 4).
To disconnect
the water outlet
line: Push up on
the white collar
and pull the
plastic water line
from the bottom
of the water valve.
ee Bre Bee
To reconnect the
water outlet line:
Simply insert the
lastic tubing into
he white collar Ne
and push until it | I
stops (about 1/2”,
12 mm, of water
line will enter
the valve). Water Line
Figure 4
Bb White Collar
X Plastic Outlet
8. Reconnect the water valve outlet
water line (Figure 4).
9, Reinstall the ice machine's access
10. Clean and dry the ice machine’s
storage bin.
11. Prop the door open for air circulation
to prevent mold and mildew.
12. Leave the water supply line
disconnected or reconnect the
supply line and leave it shut off. Do
NOT turn the water on and allow
water to enter back into the water
Draining Water for Factory
Installed Drain Pump Applications
Follow steps 1 through 12 for the gravity
drain then do the following:
13. Install the winterization plug in the
water drain hole inside the ice bin
(Figure 5).
Winterization À
Figure 5
Remove the top clamp from the vent
tube, for easier access for the air
Apply air pressure (approximately 10
psi) to the end of the vent tube which
will purge the remainder of the water
from the drain pump and the drain
line (Figure 6).
Reinstall the vent tube and clamp
to the back of the ice machine and
remove the winterization plug from
the ice bin and save it for future use.
Figure 6
To Restart the Ice Machine
Reconnect or turn on the water
supply line.
Reconnect drain tubing if removed.
Plug in the power cord to a wall
outlet and turn the ice machine on.
Check the water inlet, drain lines, and
fittings for any water leaks.
Check drain pump (if equipped)
operation by pouring approximately
two quarts of water into the ice
storage bin. The drain pump should
activate and discharge water (refer to
Drain Pump section). Check for water
leaks at all hose connections.
Unplug the ice machine from the
electrical supply and remove the rear
access cover from the ice machine
Unscrew the leveling leg in the back
corner until the end of the threaded
portion is flush with the threaded nut
insert in the base (Figure 8).
Unscrew the 3 hose clamps and
remove the 3 hoses from the front of
the drain pump and remove retaining
brackets (Figure 8).
4. Rotate the drain pump and remove
from the ice machine (Figure 7). It
may be necessary to disconnect th
ground wire connection in the back
flange of the cabinet (Figure 8).
Drain valve |
Rotate drain pump and remove from
back of ice machine.
Figure 7
hose clamps, then
в | | Remove these 3
| | * //1 remove the 3 tubes
Bl | from the drain pump: 9)
Unscrew the leveling
Drain pump
leg so the end of the ground wire
threads is flush with connection
the top of the nut inset.
Figure 8
Disconnect the ice machine power cord
from the drain pump (Figure 9).
ice Machine
Power Cord
Figure 9
Drain the water in the drain pump’s
reservoir by turning the pump upside
down and allowing water to drain
through the pump’s inlet and vent
tube fittings.
Installation of drain pump is reverse
of this procedure,
Additional issues to be inspected
by the installer upon service
The drain pump must be level.
No pinched water lines.
No interference with electrical cords
or wiring.
The drain pump should not set on
any obstacles, wiring, stc.
Secure all hose clamps leading to
and from the drain pump.
Ensure that the vent tube height is
adequate - 18 inch minimum.
Ensure that drain height is adequate -
maximum of 8 foot.
Ensure that drain length is adequate -
maximum of 20 foot.
Checked for water leaks after
installation of the drain pump.
Check for vibrations caused by
improper installation,
Ensure that there is no interference
with back access cover.
Ensure that the hole grommets are
in place at each location so that any
vent or drain tubes do not rub on any
sharp surfaces.
Unit does not
Before You call For Service
f the unit appears to be malfunctioning, read through Normal Operation first. If the
problem persists, check the Troubleshooting Guide. Locate the problem in the guide
and refer to the cause and its remedy before calling for service. The problem could be
something very simple which can be solved without a service call.
No electrical power to
the unit.
Cycle selector switch
set improperly.
Is the ice machine’s
power cord plugged
Is the electronic control
showing the “ICE”
Is a fuse blown or a
circuit breaker been
Is the temperature of
the room cooler than it
normally is”?
Is there a drain pump
in the ice machine?
Make sure power cord is
plugged in. Check for blown
fuse or tripped circult breaker.
Make sure cycle selector switch
is set to [CE/ON.
Plug the power cord into a
grounded 3 prong outlet.
Check the control to be sure it
is In the “ICE” position.
Replace a blown fuse or reset a
tripped circuit breaker.
The minimum room
temperature is 55°F (13°C). The
bin thermistor may be sensing
the room temperature and shut
off before the bin is full of ice. If
the room temperature remains
low the ice machine may not
The drain pump is designed
to temporarily shut the unit off
when large quantities of water
create a high-limit condition.
Wait a few minutes as the drain
pump will continue to operate
to dispose of the excess water.
If there is still water in the ice
bin check the drain pump
vent line and drain line for
obstructions or kinking.
Unit runs but no ice
is produced.
No water being
supplied to the unit.
Check to see that water is
connected and tumed on to the
unit and that ambient temperature
does not exceed 100°F.
Unit runs but
produces very little
Dirty condenser coils.
High air temperature
around unit.
Scale and mineral
buildup in unit.
Inadequate airflow at
the front of the unit.
Missing or loose
reservoir drain plug.
Cleaning cycle recently
Clean the condenser. See
Surrounding air temperature
of over 90°F (32°C). Low
ice production at high
temperatures is normal.
Clean unit. See Maintenance.
Remove items blocking airflow.
Make sure reservoir drain plug
is securely in place.
Allow unit to reach the set
temperature to produce ice
Ice is slow to
release or does not
release from the
Ice-making system is
Unit is not level.
Run unit through automatic
clean cycle. See Maintenance.
See Leveling the Unit.
Poor ice quality
(soft or unclear).
Poor incoming water
Ice-making system is
Consult a qualified plumber
to test the water quality and
recommend appropriate
Run unit through automatic
clean cycle. See Maintenance.
Unit produces
shallow or
incomplete cubes,
or the ice fill pattern
on the evaporator
is incomplete.
Low water level.
Hot incoming water.
Incorrect incoming
water pressure.
Unit is not level.
Check to see that overflow
tube is fully seated.
Connect the unit to a cold
water supply. See Installation.
Water pressure must be 20 -
120 ps.
See Leveling the Unit.
Water leaking from
under the unit.
Supply line leaking.
Fill tube leaking.
Bin drain leaking.
Unit not level
Check to see that the water
inlet line is attached to inlet
valve properly. See Connecting
the Water Supply.
Check connection at water
valve outlet.
Check integrity of bin drain
hose and clamp.
See "Leveling the Unit" section.
Ice storage bin full
of water.
Obstructed drain.
Check to see that storage
bin drain opening is free from
obstruction and debris. Check
pump and drain line.
The ice machine is
Do you hear water
being circulated in the
ice machine?
Is there a “whooshing”
ls there an ice slab
caught between the
evaporator plate and
the grid cutter?
This is a normal sound as water
is added once every ice making
Make sure water is getting to
the ice machine. Also check to
make sure the drain plug is fully
seated in the water reservoir.
First check to see if the ice
machine is level. If the ice
machine is level run a cleaning
Little or no ice
production from
the ice machine
Is the electronic
control set to the “ICE”
Is water getting to the
ice machine?
Has the ice machine
just been started?
Is the reservoir drain
plug in place?
Is the water distributor
tube restricted?
Is the condenser fan
air flow restricted?
Is the room and/or
water temperature to
Is there scale build up
in the ice machine?
Check the control to be sure it
is In the “ICE” position.
Make sure nothing is restricting
the water supply such as a
closed water valve or a blown
fuse or tripped circuit breaker,
or a kinked supply line, or low
water pressure.
A typical ice production cycle
can take up to 1% hours. Initial
start up cycles can take longer.
Check the ice machine after 24
hours for ice accumulation in
the bin.
Check that the reservoir drain
plug is properly seated.
Run a cleaning cycle to clean
the ice machine. Also check
any filters to make sure they are
not restricted.
Make sure the grille in the front
of the ice machine is open for
proper air circulation.
Move the ice machine to
an area where the ambient
temperature is below 90°F
(32°C). The ice machine should
not be placed next to a heat
source such as an oven. Check
the cold water connection.
If there is scale build up on the
evaporator, the ice machine
needs to be cleaned. See
“Cleaning the Ice machine”.
Qdor, grey color, or
off taste in the ice
ls there mineral
scale build up on the
evaporator plate?
Is there a high mineral
content in the water?
Are food items being
stored In the ice bin?
The ice machine needs
cleaning. See “Cleaning the Ice
The water may need to be
Remove food from the ice bin.
Clumps of ice
Are there clumps of ice
in the bin?
If the ice isn’t used on a regular
basis it will melt and form
into clumps. Break up the ice
clumps with the ice scoop.
Ice cubes are too
big or too small
Is there low ice
Is the ice slab
Is the distributor tube
Ice is slowly melting in the ice
bin which will affect the size
of the cubes. This is normal.
When the ice bin needs to be
replenished, cubes will return to
the regular size.
Clean the evaporator. See
“Cleaning the Ice Machine”.
Check the water line to the ice
machine to make sure there are
no restrictions or kinks in the
line. Check all filters to make
sure they are not restricted.
Check that the water flows
evenly out of the distributor
tube, if not, clean the ice
machine. See “Cleaning the Ice
Plumbing Problems
Is the drain hose
aligned over the drain?
Is the ice machine
draining properly?
Move the ice machine to align
the drain.
Check that there are no kinks
or restrictions in the drain lines;
this can cause water to back
up in the ice bin. Check that
foreign material is not blocking
the ice bin drain located at
the right rear corner of the ice
bin. Check the drain pump
discharge and vent line or any
restrictions or kinks. Check that
the drain pump is level.
Troubleshooting the Drain Pump
If the drain pump reservoir (not the ice machine bin) reaches overfill condition, the power
to the ice machine will be shut off.
If the ice machine is not working, check the following:
e Make sure there is power at the receptacle.
se Make sure the ice machine is turned on.
se Make sure the ice bin is not full.
* Then check the drain pump.
The pump does not run:
e Make sure the pump is plugged in and there is power to the receptacle.
e (Check the inlet to the drain pump for debris and clean as needed. Remove clamps
and inlet tube from drain pump to check for and remove debris.
e Make certain the vent line is free of kinks/sharp bends or restrictions.
s Make certain there is enough water to activate the drain pump. It will take at least
one (1) quart (.95 liters)of water to activate the drain pump.
The pump runs, but no water is pumped out:
e (Check that the vent is clear and free of restrictions.
e (Check the discharge line to make certain there are no restrictions.
es Make sure that the discharge tubing has not exceeded the maximum lift of eight
(8) feet (2.44 meters) and the horizontal run is not greater than twenty (20) fest (6.1
The pump runs and then quickly turns off repeatedly:
e Check to make certain the drain pump is level.
s Check that the vent is clear and free of restrictions.
The ice machine is running but not producing ice:
* Check to make sure water is not backing up in the ice bin.
If Service is required
If the need for service arises, contact the dealer from whom the unit was purchased.
State the Model Number and Serial Number and explain the problem. The Model and
Serial Number plate is located inside the unit at the upper right hand corner,
If you do not know the name of the selling dealer or local service company, you can
check online at www.electroluxappliances.com, or call 877-435-3287.
Major Appliance Warranty Information
Your appliance is covered by a one year limited warranty. For one year from your original date of purchase,
Electrolux will repair or replace any parts of this appliance that prove to be defective in materials or
workmanship when such appliance is installed, used, and maintained in accordance with the provided
instructions. In addition, the cabinet liner and sealed refrigeration system (compressor, condenser,
evaporator, dryer or tubing) of your appliance is covered by a two through five year limited warranty. During
the 2" through 5" years from your original date of purchase, Electrolux will repair or replace any parts in the
cabinet liner and sealed refrigeration system which prove to be defective in materials or workmanship when
such appliance is installed, used, and maintained in accordance with the provided instructions.
This warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily
. Product that has been transferred from its original owner to another party or removed
outside the USA or Canada.
. Rust on the interior or exterior of the unit.
. Products purchased “as-is” are not covered by this warranty.
. Food loss due to any refrigerator or freezer failures.
. Products used in a commercial setting.
. Service calls which do not involve malfunction or defects in materials or workmanship, or
for appliances not in ordinary household use or used other than in accordance with the
provided Instructions.
8. Service calls to correct the installation of your appliance or to instruct you how to use your
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards,
shelves, etc., which are not a part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other
consumables, or knobs, handles, or other cosmetic parts.
11. Pickup and delivery costs; your appliance is desighed to be repaired in the home.
12. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls,
tolls, ferry trip charges, or mileage expense for service calls to remote areas, including the
state of Alaska.
13. Damages to the finish of appliance or home incurred during transportation or installation,
including but not limited to floors, cabinets, walls, etc.
14. Damages caused by: services performed by unauthorized service companies; use of parts other than
genuine Electrolux parts or parts obtained from persons other than authorized service companies; or
external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment record to establish the
warranty period should service be required. If service is performed, it is in your best interest
to obtain and keep all receipts. Service under this warranty must be obtained by contacting
Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA, Puerto Rico and Canada. In the USA and Puerto Rico,
your appliance is warranted by Electrolux Major Appliances North America, a division of Electrolux
Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp. Electrolux
authorizes no person to change or add to any obligations under this warranty. Obligations for service
and parts under this warranty must be performed by Electrolux or an authorized service company.
Product features or specifications as described or illustrated are subject to change without notice.
4 сл В со N
USA Canada
1-877-435-3287 1-800-265-8352
Electrolux Major Appliances North America Electrolux Canada Corp.
10200 David Taylor Drive 5855 Terry Fox Way
Charlotte, NC 28262 Mississauga, Ontario,
Canada L5V 3E4
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