EIGIO
TM
USER'S GUIDE
10N2 SERIES
Thank You
3 Safety Instructions
4
Product View
4 Assembly
5-6 Operations
6-8 Maintenance
and Care
9
Troubleshooting lO Replacement Parts
10
Accessories
1 1
Warranty
12 Customer
Service
Thanks for buying a BISSELLCommercial Deep Cleaner
Thanks for buying a BISSELL Commercial
We're glad you purchased a BISSELL
Deep
Commercial
Cleaner-BG10.
Deep Cleaner
BG10.
Everything we know about floor care went into the design and construction of this complete, high-tech commercial cleaning system.
Your BISSELL Commercial Deep Cleaner-BG10 we back it with a limited behind it with one a knowledgeable, year warranty.
dedicated is well
We also
Customer department, fast, considerate so, should you ever have a problem, assistance.
made, stand
Service you'll and receive
My great-grandfather invented the floor sweeper
Today, BISSELL is a global leader in the design, and service of high quality commercial products
Commercial Deep Cleaner-BG10.
in 1876.
manufacture, like your
Thanks again, from all of us at BISSELL.
Mark J.
Bissell
Chairman, President & CEO
2
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I MPORTANT SAFETY INSTRUCTIONS
READALL INSTRUCTIONS BEFOREUSING
YOUR COMMERCIAL DEEPCLEANER-BG10.
,4',WARNING:
To reduce the risk of fire, electric shock, or injury:
• Donotimmerse.
notinuseand before conducting leftoutdoors, atanauthorized
• Donotusewithout
• Turn
• Unplug
• Beextra
• Close isnecessary
SAVE THESE
INSTRUCTIONS.
THIS MODEL IS FOR COMMERCIAL USE.
GROUNDING
INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding! plug. It must only be plugged into an outlet that isproperly installed and grounded in accordance with all local codes and ordinances.
Grounded
• Donotpickuptoxicmaterial
WARNING:
Improper connection of the equipmentgrounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren t sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is desiqned for use on a nomin6r120-volt circui_t,and has a qrounding attachment plug that looks like t-heplug in the drawing alcove. Make certain that the appliance is connected to an outlet having the same confiquration as the plug.
No plug adapter should be used with this appuance.
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Product view
Trigger
Switch
Spray Trigg
Adj
Handle
Tank CarryHandle
\.
\
\
Cord
Handle
Release
BackCarry Handle
Flow Indicator
HandleDetent
Water Tank
Tank
FrontCarry Handle of fire and electric shock due to internal component damage, use only BISSELLcleaning fluids intended for use with the deep cleaner.
Non-BISSELLcleaning solutions may harm the machine and void the warranty.
Cleanin_l fluid
Keep plenty of genuine BISSELLBigGreen Complete
TM
Formula on hand so you can clean and protect whenever it fits your sctledule. Always use genuine BISSELLdeep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and will void the warranty.
BISSELLBigGreenComplete
TM
Formula.
Assembly
Your BISSELLCommercial Deep Cleaner-BGlO comes with no assembly required:
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Operations
Before
you
clean
1.
Move furniture to another area if cleaning the entire room (optional.)
3.
o
Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning.
Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.
Carpet cleanin_l
1.
Remove dirty water tank. Pull dirty water tank handle to upright position and lift up to remove dirty water tank.
o
Liftclean water tank from the baseof machine.
A. Unscrew cap on top of the clean water tank. Fill tank to FILL line with clean, hot tap water.
B. Measure BISSELLformula using cap on tank. Fill cap to line mice For each full tank of water. Always use genuine
BISSELLformulas to maximize cleaning and for the safety of your machine
C. Screw cap back onto clean water tank and place tank onto base of the machine.
°
Replace dirty water tank securely on top of the clean water tank and push handle back to lock into place.
°
Plug into a proper outlet and turn the power switch to the ON ( I ) position.
5.
°
Detent handle by pushing down on the green lever on the back of the machine while pulling back.
Cleaning strokes.
While pressing the trigger, make one slow forward wet pass andanother back. Let the formula and
DirtLifter PowerBrushes do the work for you.
Note: Your machine is equipped with a circuit breaker that will automatically shut off the brush if a large or loose object is caught in the brush roll. If that happens, be sure to unplug your machine, remove the foreign object and then
_lug
machine in to reset the circuit reaker.
5,
ATTENTION:
Some Berber carpets have a tendency to fuzz with wear.
Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate th_scondition.
1,
5
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Operations
Carpet cleanin_l continued
7.
Cleaning strokes
Release the trigger and make one slow forward and backward pass over the same area to remove any residual dirty water and aid in drying.
Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger untilyou can't see any more water being pulledup.
o
Removethe dirty water tank by pulling the handle to the upright position and lift up. Carry the tank like a bucket to a utilily sink or outside where you will dispose of the dirly water.
o
Unlatch the top of the tank from the bottom by pushing the handle all the way fort,yard and lifting the top off. Pour dirty water into the sink.
Note: You may notice hair and
debris deposits on the carpet or in the tank that were loosened by the cleaning action (especially with newer carpets that have never been deep cleaned before). This debris shouldbe picked up and thrown away.
10.
Fill the clean water tank with clean hot tap water and follow instructions 2 - 7 to continue cleaning.
Maintenance and care
Machine
storable
Once your cleaning is complete, make
sure both the dirty and clean water tanks are emptied, rinsed out and dried before the next use.
Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be sto_l where there is a danger of freezing. Freezing will damagelntemal components and void the warranty.
8.
9.
CAUTION:
Do notoverwet. Takecare notto run over looseobjectsor edges of area rugs. Stal[ingbrushmay resultin prematureI:]eltfailure.
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Maintenance and care
Machine care
For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete
1.
Turn power OFF (0) Unplug the machine and wrap the power cord.
2.
After emptying the clean and dirty water tanks, rinse them out with running hot tap water.
3.
The top half of the dirly water tank can also be rinsed clean through the nozzle area.
4.
After carpet is dry, vacuum again to remove hair and fuzz.
3,
Belt removal and replacement
1.
Turn off the machine and unplug it from the outlet.
4.
2.
Remove the dirty and clean water tanks from the base of the machine.
4.
o
While standing behind the unit, lay the unit on its' side (cord side up)
Looking at the bottom of unit, find the back center of the brush carriage where the carriage latch is located. It is between the brush assembly and the front wheels.
So
Pull brush carriage towards you with one hand until it stops, then pinch the carriage latch with other hand while pulling the carriage towards you. The carriage should swing out to access belt cover.
6.
Remove three screws from cover. Lift and remove to access brush carriage.
7.
Turn the belt inward towards the large pulley while lifting out.
8.
Place new belt over small pulley first and then slip the belt over the large pulley.
9.
Replace the brush carriage and screws.
10. Push brush carriage back into place making sure the carriage latch locks back into place.
6A.
7.
9.
WARNING:
To reduce the risk of fire, electric shock, or injury, turn power
OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
5.
6B.
8.
10.
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Maintenance and care
Brush removal and replacement
1.
Turn OFF (0) the machine and unplug from the outlet.
2.
Remove the dirty_and clean water tanks from the base of the machine.
3.
While standing behind the unit, lay the unit on its' side (cord side down).
4.
Looking at the bottom of the unit, find the center of the brush carriage where the carriage latch is located. It is between the brush assembly and wheels.
5.
Pull the brush carriage towards you with one hand until it stops. Pinch the carriage latch with the other hand while pul|ing the carriage towards you. The carriage should swing out to access brush end cover.
4,
7.
o
Removethree screwsfrom endcap. Pull endcap off to releasebrush roll.
With cover removed, the brush comes out easily by tilting the loose end out of the carriage.
o
To replace the brush roll back into the unit, place the large open end of the brush onto the carriage and tilt opposite end back into place. (same image as 7, just change arrow direction) o
With the brush sittinG relatively straight up and down by itself, place endcap back on top and replace three screws.
The brush will need to be held and centered to the cover while placing it back on.
10. Spin the brush by hand to make sure it turns freely with some minor resistance from the motor. Push brush carriage back into place with a light pull against the lock.
6A.
7.
6B.
8,
10.
8
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Troubleshooting
Reduce Spray or No Spray
Possible causes
1 Water
2 Tank
completely
3 Pump
WARNING:
To reduce the risk of fire, electric shock, or in'urly,turn power
OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
Remedies
1
Fillclean
4
Debris
DirtLifter _ PowerBrush
does not turn
Possible causes
1 Thebeltisofforbroken
3 Turn
4
Usehand debris
Remedies
2 Theunitisintheupright
3 Circuit
2 Brushes detentpedal
3 Turn
Cleaner not picking up solution
Possible causes
1 Tanks properly
2 Clean
3 Dirty
4 Redfloat"door"inthetankmayhaveclosed
Remedies
1 Pick
2 Check
3 Empty
4
5 Front
6 Upper
filterisclogged
5.
6
Other maintenance or service not included in the manual should be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
I
Please do not return this product to the store.
J
For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-855-544-7336.
9
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Replacement
2
5
6
3
4
7
8
Item
1
9
10
Part No.
203-7451
203-7452
203-7453
203-7454
203-7455
203-7456
203-7741
203-7458
203-7459
203-7460
parts -
Part Name
Float
Dirly tank assembly
Dirty tank gasket
Clean tank assembly
Clean tank cap assembly
Nozzle gasket
Nozzle assembly
Brush
Brush endcap
Belt
2 3 4 5
6 7 8 9
Accessories
7
8
9
5
6
3
4
Item
1
2
Part No.
203-6651
203-6652
203-6653
203-6654
203-6655
203-0116
203-7240
30G3
31 B6
2
Part Name
3" Tough Stain Tool
Powered TurboBrush® Hand Tool
4" Upholstery Tool
6" Stair Tool
Spraying Crevice Tool
2-in-1 Crevice Tool
Tough Stain Tool
Hose assembly, 6"tool, bag
BISSELL
TM
Formula
3 4 5
6 7 9
10
For a complete list of replacement parts and cleaning formulas, for your BISSELLCommercial deep cleaner please visit www.bissellcommercial.com
or contact
BISSELLCustomer Service at 1.855.544.7336.
10
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Warranty - BISSELL Commercial Deep Cleaner-BG 10
This warranty gives you specific le.qal ri.qhts, and you may also have other rights which may vary from state to state. I[you neea add]tional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELLCustomer Service by E-mail, telephone, or regular mail as described below.
Limited one Year Warranty
Sub ect to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product
BISSELLHomecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELLsoption, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELLproduct should require service".
This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfdnction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user's guide is not covered.
If your BISSELL product should require
service:
Contact BISSELLCustomer Service to locate a BISSELLAuthorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELLCustomer Service.
Website
www.bissellcommercial.com
Or Call:
BISSELLCustomer Service
1-855-544-7336
MondayFriday 8 a.m. - 5 p.m. ET
Or Write:
BISSELLBusinessVentures, LLC.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Customer Service
WILL NOT EXCEEDTHE PURCHASEPRICEOF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may
not apply to you.
*EXCEPTIONS AND
EXCLUSIONS
FROM
THE TERMS OF THE LIMITED
WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHERORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied warranty last so the above limitation may not apply to you.
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11
BISSELL customer Service
For information about repairs or replacementparts, or questionsabout your warranb,, call:
BISSELL Customer Service
1-855-544-7336
Monday - Friday 8 a.m. 5 p.m. ET
Or write:
BISSELLBusiness Ventures, LLC.
PO Box 3606
Grand Rapids MI 49501
ATTN: Customer Service
Or visit the BISSELLwebsite - www.bissellcommercial.com
When contacting BISSELL,have model number of cleaner available.
Please record your Model Number:
Please record your Purchase Date:
NOTE: Please keep your original sales receipt.
It provides proof of purchase clate in the event of a warranty claim. See Warranty on page 1 1 for details.
12
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SiSSEII °
BigGreen CommerciaF"
©2011 BISSELL Business Ventures, LLC.
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 120_4358
Rev 7/11
Visit our website at: www.bissellcom
mercial.com
855.544.7336
