®

pow_Rclean o

MULTi CYCLONIC

USER'S GUIDE

16N5 SERIES

Thank

You

Safety Instructions

Product View

Assembly

Operations

Maintenance and Care

Troubleshooting

Replacement Parts

Warranty

Product Registration

Consumer Services

lanks

for buying a BISSELL PowerClean Vacuum

We're glad you purchased a BISSELL vacuum.

Everything about floor care went into the design and construction plete, high-tech home cleaning system.

we know of this com-

Your BISSELL PowerClean vacuum is well made, and we back it with a limited five year warranty.

edgeable, dedicated Consumer

We also stand behind it with

a knowl-

Services department, so, should you ever have a problem, you'll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in ! 876.

Today,

BISSELL is a global leader in the design, manufacture, service of high

PowerClean quality upright homecare vacuum.

products like your and

BISSELL

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman, President & CEO

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SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:

READ ALL

INSTRUCTIONS

BEFORE USING YOUR

UPRIGHT VACUUM.

Always connect to a polarized outlet

(left sbt is wider than right). Unplug from outlet when not in use and before conducting maintenance.

A WARNING: To

reduce the risk of fire, electric shock, or injury:

• Do not modify the polarized p'lug to fit a non-polarized outlet or extension cord.

• Do not leave vacuum cleaner unattended when it is plugged in.

• Unplug from outlet when not in use and before servicing.

• Do not use outdoors or on wet surfaces.

• Do not allow children to operate vacuum cleaner or use as a toy.

• Close attention is necessary when used by or near children.

• Do not use for any purpose other than described in this User'sGuide.

• Use only manufacturer's recommended attachments.

• Do not usewilh damaged cord or plug.

• If appliance is not working as it should, has Been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle vacuum cleaner or plug with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

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• Turn off all controls before plugging or unplugging vacuum cleaner.

• Use extra care when cleaning stairs.

• Unplug before attaching the TurboBrush.

• Do not pick up flammable materials

(lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapors.

• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).

• Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil Base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches,or hot ashes.

• Do not usewithout filters in place.

• Use only on dry, indoor surfaces.

• Keep appliance on a level surface.

• Do not carry the vacuum cleaner while it is running.

• Brush may unexpectedly restart. Unplug from outlet when cleaning or servicing

SAVE THESE

INSTRUCTIONS

FOR FUTUREUSE

HAS A POLARIZED

I _LK .

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.

This model is for household use only.

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3

view

ip Power

Brush

Dirt Container-s.

ReleaseButton

Telescoping \

Extension \

Wand

Dirt

AireTic

Headlic

Furniture

ProtectionGuard BrJsh ing

Lon(

Hose

Power Cord

Brush

Brush

Window

CreviceTool

_Quick

Release

TM

Cord Wrap die Release

Pedal

Foot Hose

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Tool required:

Phillips screwdriver

1.

Slide upper handle into lower handle by pushing forward.

Insert two long screws into the holes marked with arrows and tighten both until snug.

2A. Attach hose rack by placing the rack over the center back portion of the vacuum. Be sure to feed the power cord through the opening in the center of the rack.

2B.

Line up both screws holes and use the two smaller screws to attach. Tighten both until snug.

.

Attach hose by placing the tabbed end into the lower left opening on corded side of the vacuum. Make sure the tab on the hose cuff and the hole in the vacuum line up. Place the working end of the hose into the hole on the side with the extension wand guides. Arrange the hose so it lays between the vacuum and the rack.

.

.

Store the TurboBrush on the front of the handle by aligning the slot on the bo,om with the tab on the handle. Snap into place.

Storethe Combination Brushin the slot shown.

6.

Make sure the crevice tool is inside the extension wand. Store tools on vacuum as shown.

4,

Do not _lua in your vacuum cleaner'un_l you are familiar with all instructions and operating procedures.

6,

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5

Transportin_l

your

cleaner

Use the handle on the front to carry the cleaner or place the cleaner in the

upright

position and tip back to roll on the rear wheels.

Releasin_l

the power

cord

The upper and lower cord wraps rotate to allow for quick and easy removal of the power cord.

Fin_lertip

power

switch

The power button is located at the top of the vacuum handle.

To turn cleaner ON, pressO button once.

To tum cleaner OFF, press _)button

again.

Note: The rotating brush will not turn

on unless the unit is in the reclined

position and the brush switch is on.

Handle

positions

Use your foot to pull the handle release

pedal back to recline the

vacuum cleaner.

Hei_lht adjustment

There are seven height settings available for

various floor surfaces. Tum Ifie dial on the

foot of the cleaner to Ihe desired sefling.

Lowest setting - For low pile

carpet or bare floors. To pick up debris it may be necessary

to move up one setting.

Medium settings - For medium pile carpet.

High setting - For high pile and most shag/frieze carpet.

Note: For optimal carpet cleaning performance, adjust to the lowest

practical

setting.

If your cleaner is

difficult

to pusll, adjust to the next higher setting.

Caution: For Frieze style carpets, it is recommended that the rotating brush be switched OFF when vacuuming.

Please check with your carpet manufacturer for additional cleaning tips.

If the dial is difficult

to turn,

tilt the cleaner back slightly to take the weight off the foot while turning.

6

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ATTENTION:

Some Berber carpets have a tendency to fuzz with wear.

Repeated strokes in the same area may aggravate this condition. Consider settinq your cleaner on a higher'an normal setting for this type of carpet.

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Fin_lertip brush switch

The rotating brush is turned on or off using the switch located below the power switch on lhe top of the han-

dle. The brush will start rotating when

the unit is reclined. The brush should be on for most carpeted floors. You may want to turn the brush off for bare floor cleaning or other delicate

surfaces.

To turn lhe brush ON, press_ button once.

To turn lhe brush OFF, press_ button again.

Brush auto shut-off feature

When your cleaner is in lhe upright

position, the brush will not rotate.

The brush will rotate only when the

cleaner is in the reclined position and

the brush switch is on.

ATTENTION:

Some Frieze carpets have long delicate fibers or threads that may be damaged by the rotating brush _turing vacuuminq.

It is recommended the rotatin"g brush be turned

OFF when cleaning this type of carpet.

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Usin_ the tools

1.

Make sure the cleaner is in the upright position.

.

Remove the hose wand from the wand base. This automatically diverts the suction to the hose. Unwrap the hose from the cleaner.

3.

Use the hose and wand alone or attach any of the tools to the end of the hose wand.

TurboBrush

Use rota_ng brush action for small areas such as stairs and upholstery.

Note: Press gently when using the

TurboBrush to gain maximum cleaning.

Too much pressure could cause the brush to stop rotating.

Combination brush

Use longer soft bristles for dusting.

Remove long bristle portion and use shorter stiffbristles when agitation is

needed

to remove

debris.

Crevice tool

Use in tight narrow spaces

Telescopin_l extension wand

Use with desired attachment for a longer

reach.

To extend

the wand,

twist the collar to "Unlock"

and push away from you.

Twist the collar to

"Lock"

to lock into place.

To retract,

twist

to unlock, pull toward you and

twist to relock.

All available items may not be included with your model.

Other tools are available; to order, please refer to page

18.

ATTENTION:

Always place the vacuum cleaner on the floor in its fully upright position when using tools. Placing the vacuum in this position automatically stops the rotating brush.

2.

/ CAUTION:

To avoid personal injury and to prevent the cleaner from falling when cleaning stairs, always ,place it at the bottom of the stairs.

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Emptying the dirt container

Empty the dirt container as soon as the

dirt reaches the "Full" line on the side of

the container.

1.

Press the release button on top of the carrying handle to remove the dirt container.

/ CAUTION:

Make sure vacuum cleaner has been switched off and unplugged before removing d_rt container.

.

Choose an emptying method. Method #2 is recommended for allergy sufferers.

Method #1 - hold the dirt container over trash can and push the emptying button to open the bottom (2a). Cbse t_e bottom after the dirt empties.

Method #2 - place a plastic bag over the bottom of the dirt container. Pushthe emptying button through the plastic to open the bottom (2bI. After the dust settles,close the bottom and remove the bag to discard.

1.

2b.

.

Replace dirt container on cleaner by aligning the bottom and pushing back until it snaps into place.

2a°

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9

ntenance and care

Cleaning the dirt container

Additional steps can be taken to clean the dirt container as necessary.

1.

Ensure the dirt container has been emptied.

3.

.

Remove the lower portion by pressing the front latch on the upper portion as shown.

Clean the screen with a cloth or soft brush to remove dust or debris.

.

.

If desired, the lower dirt container may be washed in warm water. Make sure it is completely dry before reassembling.

Do not put in dishwasher

To reassemble, hold the carry handle and place the upper portion into the lower portion, lining up the front and back latches. Push down until both latches click into place. Make sure the dirt container is securely assembled before replacing it on machine.

2,

/ WARNING:

To reduce the risk of

electric shock,turn power switch OFFand disconnect polarizedplug from electri- cal outlet before performing maintenance or troubleshootingchecks.

5,

Cleaning_ the pre-motor

filter

The pre-motor

filter should be checked monthly and washed as needed to maintain performance.

More or less frequent cleaning may be required based on individual vacuuming habits and types of debris picked

up.

1.

The filter is located in the door labeled

"Filter" behind the dirt container. Push the tab at the top and swing the door down to access.

.

Remove foam filter and hold under running water to wash. Mild detergent may a|so be used if desired. Wring excess water from filter.

Air dr_ thoroughly before replacing.

/ WARNING:

Donotoperatethecleanerwith a

damp

withoutall

thefilters in place.

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ntenance and care

Replacin_l the HEPA filter cartrid_le

The HEPA filter cartridge should be replaced if machine performance is

n6tlceably declining.

More or less .

trequent replacing may be required bas_l on individual vacuuming habits and types of debris picked up.

Note: To have the benefits of the Airetighte HEPA System, y.pu must u_e the BISSELL HEPA filter cartridge.

1.

Remove the dirt container.

2.

To remove the HEPAfilter cartridge, push in on the front of the filter door to unlatch.

Lift up to access.

3.

To check or remove, unscrewthe center screw.

4.

If necessary,replace the used HEPA filter cartridge with a new one.

Note: To avoid dam.aging

the HEPA filter cartridae and reducinaits filtration capqbi!ities.,'be careful

.not to

touch the filter material.

The

HEPA filter cartridge is not washable.

5.

To ensure a tight seal be sure to tighten the filter cartridge screw until snuq.

DO-NOT OVER TIGHTEN.

Make sure the filter door latches completely.

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11

ntenance and care

Clearing clogs

Low suction or poor .pickup

may

be due to a clog in the vacuum cleaner.

If. you notice a change in the sound ot the motor or a reduction in the spinning action in the dirt container, checl_ for a clog.

If there is no suction or if suction is reduced at the hose, follow these

steps to check far and clear the clog:

1.

Turn power switch off.

2.

Unplug cleaner from electrical outlet.

3.

Check the pre-motor filter and clean as necessary (see cleaning.your

pre-motor tilter on page /L)).

4.

Check the HEPA filter cartridqe and replace if necessary (see repTacinq th_ HEPA filter cartridge on 'page "11).

5.

Check to see if dirt container is full.

Empty if needed.

6.

Remove lower portion of dirt container. Clean the screen and check center tubes for dirt accumulation.

8.

.

.

While dirt container is removed, check dirt inlet for clogs.

Remove the hose from the cleaner by pushing on the tab. Straighten the hose and check for a clog.

Check diverter area at back of machine for diverter position and clogs. When the hose wand is removed from the base, the diverter should be up to the right. If a cloq is visible near the diverter, the plastTc cover may be removed to clear the clog by removing the 3 screws as shown (9b).

9b.

6,

7,

WARNING:

To reduce the risk of electric shock, turn power switch off and disconnect polarized alua from electrical outlet bef'6re performing maintenance or troubleshooting checks.

8,

Diverter

Dirt Inlet

_ot Hose

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ntenance and care

Clearin_l €lovis continued

If suction is normal at the hose, follow these stops to check for and clear the clog for floor cleaning:

10. Check the foot hose for clogs. If you are not able to tell from the outside ifa clog is present, remove the bottom 3 screws from the diverter cover to loosen and straighten the foot hose.

Removeany clogs found and fully reassemble the cleaner before altempting to check suction again or using the cleaner.

Thermal motor

protection

An internal thermal protector has been designed into your cleaner to protect it from overheating.

When

the thermal

protector activates, the main vacuum motor will stop operating.

If this happens, proceed

as follows.

1.

Turn the cleaner OFF and unplug from electrical outlet.

.

Check the cleaner for the source of overheating problem (i.e. full dirt cuR, dirty filters or clog). Fix the problem by following the steps in the maintenance section of the user guide.

.

When the motor cools for approximately

30 minutes, the thermal protector automatically resets and cleaning may continue. If the cleaner will not turn on or the thermal protector continues to activate, your cleaner may need servicing. Call

BISSELLConsumer Services or visit the website to locate an authorized Service

Center.

Note: The thermal protector controls the main vacuum motor only, not the brush motor.

If the thermal protector activates, the brush will continue to operate normally; however, there

will be no suction.

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13

ntenance and care

Brush reset

If something becomes lodged in the foot and the brush shuts off, turn the cleaner

off and unplug from the outlet.

Remove the obstruction.

The brush will automatically reset when

the cleaner

is plugged in and turned back on.

/ CAUTION:

To reduce the risk of inju_ from moving Darts, turn off the vacuum cbaner and disconnect power plug from electrical outlet.

Brush maintenance

The rotating brush should be checked regularly for accumulating debris that

might reduce the cleaning

performance of your vacuum.

1.

Unplug cleaner from electrical outlet.

2.

Recline the handle and turn your cleaner over so the bottom side is up.

3.

Carefully cut away any visible hair, fibers or debris from the brush roll.

Do not attempt to disassemble the vacuum foot or to remove the brush roll. If you feel it needs to be checked or

replaced,

call BISSELL Consumer Services or visit the website to locate an authorized service center.

Belt maintenance

The brush belt is designed

to last the

useful life of the cleaner when

used

according

to all instructions in the

user guide under normal household

conditions. If you feel that it needs to

be checked or replaced, call BISSELL

Consumer

Services or visit the website to

locate an authorized

service

center. Do

not attempt

to disassemble the vacuum

foot to change the belt.

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ntenance and care

¢han_lin_l the li_lht bulb

1.

Turn power switch off.

2.

Unplug cleaner from electrical outlet.

3.

Recline handle for easier access to light bulb and remove 2 screws to lift off lens.

4.

Remove the bulb by _lrasping bulb and pulling straight out otthe socket. Install the new bulb by Rushing gently into the socket until the bulb snaps into place.

TurbaBrush maintenance

The TurboBrush

should

be checked regularly for clogs or debris wrapping around the brush.

1.

Remove tool from hose or front of vacuum.

2.

Twist collar so opening is at the top and lift top cover to remove.

3.

Remove the brush from the belt and clean debris.

4.

Replace the brush inside the belt and place ends into slots on sides as shown.

5.

Reposition top cover making sure to line up inside tab at the front with the opening on the cover. Twist collar until opening is at the bottom to lock into place.

4,

5.

Inside Tab

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15

g

WARNING:

To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting.

Remedies

Vacuum cleaner won't turn on

Possible causes

1.

Power in

2.

Blown breaker

3.

Thermal activated

4.

Handle

Brush not rotating

Possible causes

1.

Brush

2.

Vacuum position

3.

Brush

Remedies

5. Handle fullyattached

Vacuum cleaner won't pick up or low suction

Possible causes Remedies

1.

Incorrect

setting

2.

Hose

3.

Dirtcontainer

properly

4.

Dirtcontainer

5.

Clog

6.

filters

7.

Hose attached

8.

Fiber

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g

Vacuum cleaner is difficult to push

Possible causes

1.

Incorrect setting

Visible dust escaping from cleaner

Possible causes

1.

Filter

2.

Foam

3.

HEPA

4.

Dirtcontainer

propedy

5.

Dirtcontainer

properly

6.

Hose propedy

Remedies

Remedies

2.

3.

4.

intoplace

7.

Holeorcrackinhose

Other maintenance or service not included in the manual should be performed by an authorized service representative.

Thank you for selecting a BISSELL product.

[

Please do not return this product to the store.

]

For any questions or concerns, BISSELLis happy to be of

service. Contact us directly at 1-800-237-7691.

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17

_lacement

parts - BISSELL vacuum

You may purchase parts from your retailer, by calling BISSELL

Consumer Services or by visiting our website.

Below is a list of common replacement parts*.

While not all of these parts may have come with your specific model, they are available for purchase if desired.

Please note, all attachments may not store on board your vacuum.

4

5

6

7

8

Item

1

2

3

Part No.

48G7

63M7

203-1362

203-1364

203-1585

203-1365

203-1363

203-1485

Part Name

HEPA Filter Cartridge

Foam Filter

TurboBrush

Telescoping Wand, Plastic

Telescoping Wand, Steel

Combination Brush

Crevice Tool

Hose

9 203-1469 Light Bulb

*Not all parts are included with every model. Other tools may be available.

Contact BISSELLConsumer Services or visit our website for more detail.

2 3 4 5

7 8 9

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- BISSELL PowerClean

®Vacuum

This warranty gives you specific legal riqhts, and you may also have other rights which may vary from state to state. Ifyou neea add]tional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELLConsumer Services by E-mail, telephone, or regular mail as described below.

Limited Five Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product

BISSELLHomecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELLsoption, free of charge from the date of purchase by the original purchaser, for five years any defective or malfunctioning part.

See information below on "If your BISSELLproduct should require service".

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.

If your BISSELL product should require

service:

Contact BISSELLConsumer Services to locate a BISSELLAuthorized Service Center in your a rea.

If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELLConsumer Services.

Website or E-maih

www.bissell.com

Use the "Customer Support" tab.

Or Call:

BISSELLConsumer Services

1-800-237-7691

MondayFriday 8 a.m. - 10 p.m. ET

Saturday 9 a.m. - 8 p.m. ET

Or Write:

BISSELLHomecare, Inc.

P© Box 3606

Grand Rapids, MI 49501

AI-rN: Consumer Services

EXCEEDTHE PURCHASEPRICEOF THEPRODUCT.

Some states do not allow

the exclusion

or limitation of incidental or consequential damages, so the above limitation or exclusion

may

not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHERORAL OR

WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

ARE LIMITED TO THE FIVE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED

ABOVE.

Some states do not allow limitations on how long an implied warranty last so the above limitation may not apply to you.

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19 ¸

consumer services

For information about repairs or replacementparts, or questionsabout your warranb,, call:

BISSELL Consumer Services

1-800-237-7691

Monday - Friday 8 a.m. 10 p.m. ET

Saturday

Or write:

BISSELLHomecare, Inc.

PO Box 3606

9 a.m. -

Grand Rapids MI 49501

ATTN: Consumer Services

8 p.m. ET

Or visit the BISSELLwebsite - www.bissell.com

When contacting BISSELL,have model number of cleaner available.

Please record your Model Number:

Please record your Purchase Date:

NOTE: Please keep your original sales receipt.

It provides proof of purchase

date

in the event of a warranty claim. See Warranty on page 19 for details.

2O www.bissell.com

©2010 BISSELL Homecare, Inc

Grand Rapids, Michigan

All rights reserved. Printed in China

Part Number 110-4245

Rev 6/10

Visit our website at: www.bissell.com

800.237.7691