TP-Link EAP620 HD AX1800 Wireless Dual Band Ceiling Mount Access Point Installation Guide

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TP-Link EAP620 HD AX1800 Wireless Dual Band Ceiling Mount Access Point Installation Guide | Manualzz

Quick Installation Guide

Wireless Access Point

Setup with videos

Visit https://www.tp-link.com/support/setup-video/ or scan the QR code to search for the setup video of your product model.

1

Hardware Overview

Note : The image may differ from the actual product.

Front Panel

LED Indicator

On: Working normally/Initializing.

Off: Working abnormally/Power off/LED is turned off.

Flashing:

Initialization : The LED flashes twice after initialization is completed.

Upgrade : The LED flashes once per second while upgrading.

Reset : The LED flashes quickly five times during the reset. The EAP will then reboot.

Locate : When the Locate feature is activated in the Omada Controller, the LED flashes quickly to locate and identify the device. And the LED will not stop flashing until Locate is disabled. The LED can flash for 10 minutes at most during this process.

Rear Panel

2

Hardware Installation

The EAP can be ceiling-mounted or wall-mounted. Choose a mounting method accoring to your needs. Follow the steps below for the appropriate installation.

Option2: Wall Mounting

M3×28 Plastic Wall Anchors (Qty.4)

Option 1: Ceiling Mounting

Option1: Ceiling Mounting

Note: Make sure that the ceiling tile is bigger than the EAP.

Option 2: Wall Mounting

Washers (Qty.4) M3×30 Pan-head Screws (Qty.4) Wing Nuts (Qty.4)

M3×20 Self-tapping Screws (Qty.4)

X4

1

If your Ethernet cable feeds through the wall, you can position the mounting bracket below the cable hole. Mark four positions for the screw holes and then drill four 6 mm diameter holes at the marked positions.

1

Remove the ceiling tile.

2

Insert the plastic wall anchors into the 6 mm diameter holes.

Drill Hole for Ethernet cable

X4

2

Place the mounting bracket in the center of the ceiling tile. Mark four positions for the screw holes and a position for the Ethernet cable hole.

Drill four 4 mm diameter holes for the screws and a 25 mm diameter hole for the Ethernet cable at the marked positions.

3

Secure the mounting bracket to the wall by driving the self-tapping screws into the anchors. Make sure that the shoulders of the mounting bracket are on the outside.

3

Secure the mounting bracket to the ceiling tile using four M3x30 pan-head screws, washers and wing nuts, as shown on the left.

4

Connect the Ethernet cable to the Ethernet port on the EAP.

4

Feed the Ethernet cable through the hole and set the ceiling tile back into place.

RESET

With the device powered on, press and hold the button for about 5 seconds until the LED flashes quickly . Then release the button. The device will restore to factory default settings.

Ethernet Port: 2.5G ETH (PoE)

The port is used to connect to a router or a switch to transmit data, or to a PSE (Power Sourcing Equipment), such as a PoE switch, for both data transmission and Power over Ethernet (PoE) through Ethernet cable. The port supports transmission speed of 10/100/1000/2500 Mbps.

Power Port: 12V 2A

Plug one end of the provided power adapter to this port and the other end to a standard electrical wall outlet to power the EAP.

5

Connect the Ethernet cable to the Ethernet port.

Attach the EAP to the mounting bracket, then rotate the EAP until it locks into place, as shown on the left.

5

Attach the EAP to the mounting bracket, then rotate the EAP until it locks into place, as shown on the left.

3

Power Supply

The EAP can be powered via a power adapter or a PSE device (such as a PoE switch) .

Option1: Via PoE Switch (Compliant with 802.3at)

Option2: Controller Mode

Controller Mode is applicable to configuration for mass EAPs. All EAPs can be centrally configured and monitored via Omada Software Controller, Omada Hardware Controller (OC200/OC300) or Omada

Cloud-Based Controller.

Omada Cloud-Based Controller

Router

Switch

Router

PoE Switch (Compliant with 802.3at)

Connect an Ethernet cable from the PoE switch (compliant with 802.3at) to the Ethernet port .

Option2: Via Power Adapter

Switch

Power Adapter

Or

Controller

Omada Hardware Controller

(OC200/OC300)

Omada Software Controller running on the Host PC

EAP EAP EAP EAP EAP EAP

Switch

Plug one end of the provided power adapter into the power port of the EAP and the other end to a standard electrical wall outlet.

4

Software Configuration

A DHCP server (typically a router with DHCP function enabled) is required to assign IP addresses to the EAPs and clients in your local network.

The EAP supports two configuring options:

To configure and manage EAPs singly (usually suitable for a small network with a few

EAPs), Standalone Mode is recommended. Please refer to Option 1.

To configure and manage EAPs in batch, Controller Mode is recommended. Please refer to

Option 2.

Option1: Standalone Mode

Internet

Router

EAP

EAP

Clients

Via Omada App

1.

Download the TP-Link Omada App on your mobile device. It can be downloaded from Apple Store or Google Play: or

Scan for Omada App Download Omada App

2.

Connect your mobile device to the EAP by using the default SSID (format:

TP-Link_2.4GHz/5GHz_XXXXXX ) printed on the label at the bottom of the product.

3.

Open the Omada App, and wait for the EAP to appear on the Standalone APs page. Tap on the

EAP you want to configure.

The Omada App is designed to help you quickly configure the common settings. If you want to configure advanced settings, log in to the web page of your EAP or the controller.

Via a Web Browser

1.

Connect wirelessly by using the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX ) printed on the label at the bottom of the product.

2.

Launch a web browser and enter http://tplinkeap.net

in the address bar. Use admin for both

Username and Password to log in.

3.

Set up a new Username and Password for secure management purpose. Modify the wireless parameters and reconnect your wireless devices to the new wireless network.

To configure other EAPs, connect your device to the EAP by the coresponding default SSID and repeat the steps listed above. You can configure some basic functions in Standalone Mode. If you want to configure advanced functions, use Controller Mode.

Clients

Via Omada Software Controller

1.

On the PC with Windows OS or Linux OS, download the Omada Software Controller installation file from https://www.tp-link.com/support/download/omada-software-controller/ .

2.

Run the file and follow the wizard to install the Omada Software Controller.

3.

Launch the Omada Software Controller and follow the step-by-step instructions to complete the Quick Setup.

4.

After the wizard is finished, a login screen will appear. Enter the username and password you created and click Log in . Then you can further configure the controller.

Omada Cloud Service

After installing Omada Software Controller, you can remotely access and configure the controller through Omada Cloud Service. Follow the steps below.

1. Enable Cloud Access on the setting page on the controller and bind a TP-Link ID to your controller .

If you have configured this in the setup wizard, skip the step.

2. Launch a web browser and ente r https://omada.tplinkcloud.com

in the address bar.

3. Enter your TP-Link ID and password to log in. A list of controllers that have been bound with your

TP-Link ID will appear. Then you can click Launch to further configure the controller.

Omada App

With Omada App, you can also manage your Omada Software Controller at a local site and remote site.

Note that Omada Software Controller needs to be kept running when using Omada App.

1.

Download the TP-Link Omada App on your mobile device. It can be downloaded from Apple Store or

Google Play:

Clients

Via Omada Cloud-Based Controller

1.

Launch a web browser and ente r https://omada.tplinkcloud.com

in the address bar. Then enter your TP-Link ID and password to log in.

2.

Click Add Controller and subscribe to Omada Cloud-Based Controller. Follow the instructions to choose a plan and complete the payment. Then wait until your controller is deployed.

3.

The controller will appear in the list once bound with your TP-Link ID. Click Launch and follow the step-by-step instructions to complete the Quick Setup. After the wizard is finished, log in via the created username and password.

4.

Click Devices on the side bar and then click Add Devices . Then you can add devices to the controller manually through the serial numbers at the bottom of the product.

Omada App

With Omada App, you can also manage your Omada Cloud-Based Controller.

1.

Download the TP-Link Omada App on your mobile device. It can be downloaded from Apple Store or Google Play: or

Scan for Omada App Download Omada App

2.

Launch Omada App and log in with your TP-Link ID. Then go to Cloud Access . A list of controllers that have been bound with your TP-Link ID will appear. Then you can further configure the controller.

For detailed configurations, please visit https://www.tp-link.com/support/download/ to download the User

Guides of EAP and controller in the download center.

or

Scan for Omada App Download Omada App

2.

Launch your Omada App and configure the controller at local a site or remote site.

Local Management a. Connect your mobile device to the EAP by using the default SSID (format:

TP-Link_2.4GHz/5GHz_XXXXXX ) printed on the label at the bottom of the product. b. L aunch Omada App and go to Local Access , tap the + button on the upper-right corner to add the controller. Then you can further configure the controller.

Remote Management a. Make sure Cloud Access is enabled on your controller and your controller has been bound with your TP-Link ID.

b. Launch Omada App and log in with your TP-Link ID. Then go to Cloud Access . A list of controllers that have been bound with your TP-Link ID will appear. Then you can further configure the controller.

Via Omada Hardware Controller (OC200/OC300)

Omada Hardware Controller (OC200/OC300), which is pre-installed with Omada Software Controller, is a good alternative if you have no spare PC to keep running Omada Software Controller in the network. It needs to be purchased additionally. For more details, refer to the Installation Guide of OC200/OC300.

To ask questions, find answers, and communicate with TP-Link users or engineers, please visit https://community.tp-link.com to join TP-Link Community.

For technical support, the user guide and other information, please visit https://www.tp-link.com/support, or simply scan the QR code.

If you have any suggestions or needs on the product guides, welcome to email [email protected].

Safety Information

Keep the device away from water, fire, humidity or hot environments.

Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.

Do not use the device where wireless devices are not allowed.

Do not use damaged charger or USB cable to charge the device.

Do not use any other chargers than those recommended.

Adapter shall be installed near the equipment and shall be easily accessible.

The products of TP-Link partly contain software code developed by third parties, including software code subject to the GNU General Public License (“GPL”). As applicable, the terms of the GPL and any information on obtaining access to the respective GPL Code used in TP-Link products are available to you in

GPL-Code-Centre under (https://www.tp-link.com/en/support/gpl/). The respective programs are distributed

WITHOUT ANY WARRANTY and are subject to the copyrights of one or more authors. For details, see the GPL

Code and other terms of the GPL.

©2020 TP-Link 7106508659 REV1.0.0

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Key Features

  • Ultra-Fast Wi-Fi 6 Speeds: Simultaneous 574 Mbps on 2.4 GHz and 1201 Mbps on 5 GHz totals 1775 Mbps Wi-Fi speeds
  • High-Density Connectivity: 4× increased capacity to connect more devices simultaneously
  • Integrated into Omada SDN: Zero-Touch Provisioning (ZTP)§, Centralized Cloud Management, and Intelligent Monitoring
  • Centralized Management: Cloud access and Omada app for ultra convenience and easy management
  • Seamless Roaming: Even video streams and voice calls are unaffected as users move between locations
  • PoE+ Support: Supports Power over Ethernet (802.3at) for convenient deployment and installation
  • Secure Guest Network: Along with multiple authentication options (SMS/Facebook Wi-Fi/ Voucher, etc.) and abundant wireless security technologies

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