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OnePlus 8 User Manual
Due to software updates, your experience of the software interface (including but not limited to software features, user interfaces, and interaction experiences) may differ from the interface presented in this manual. The software interface is subject to change.
Table of contents
Dual-channel network acceleration
Press and hold the power button
Digital Wellbeing & parental controls
Experience improvement programs
REBOOT, UPDATE, BACKUP, RECOVERY 93
Backup and restore by OnePlus Switch
Use Google drive for backup and recovery
Correct Disposal of this Product
FCC Regulatory Conformance 112
RF Exposure Information (SAR) 114
Hearing Aid Compatibility (HAC) regulations for Mobile phones 116
OnePlus Device Warranty Information
Industry Canada Conformance 118
The limited warranty does not cover
Return Policy (Limited to North America &
Getting started
Learn more about your device and start using.
Setting up your device Booting up your OnePlus 8
Insert SIM card
1.
Insert the SIM Tray Ejector into the small hole on the SIM card holder. Press the ejector firmly into the hole to push the SIM card tray out.
Press and hold the power button for a few seconds to boot up the phone. If your phone does not power on, you may need to charge it.
Setup Wizard
2.
Slowly pull the SIM card tray out of the tray slot.
3.
Place the SIM card into the SIM card tray.
4.
Plug the SIM card tray back into your device.
* Use the original Nano-SIM card. Non-original cards may cause damage.
When you first boot up the phone (or after a factory reset), the Setup Wizard lets you customize all features, including language, software buttons, gestures, fingerprint unlock, and other features. If you want to change these later, you can do so after setting up the phone in the Settings app.
Battery and charging
is charging.
You will need to charge the phone when you first get it or if you have not used it for a long time.
Charge the battery
1.
Connect the USB cable to the adapter;
2.
Plug the USB cable into the phone's USB port.
Safety Information:
3.
Plug the adapter into a power socket.
1.
To ensure your safety and avoid damaging the device, only use the official charger and
USB cable.
4.
After charging, unplug the USB cable from the phone and unplug the adapter from the socket.
2.
OnePlus 8 supports the USB Type-C cable.
3.
Unplug the charger after you finish charging to avoid wasting electricity.
4.
Do not place anything on your phone while it
Save power and extend battery life
Reduce power consumption by doing the following:
1.
Turn off the screen when the device is not in use. safely (5V/6A) and quickly.
2.
Turn on Battery Saver battery is low. mode when the
When the temperature is lower than 12°C or higher than 45°C, the phone will stop fast charging to protect the battery.
3.
Disable Bluetooth and Wi-Fi when you are not using them.
Physical buttons
4.
Dim screen brightness and shorten sleep time in Settings.
5.
Delete apps that you do not use.
Power button
The power button is located on the right side of the phone.
Warp Charge 30T
Press and hold the power button to turn on the device when the device is off.
When you use the OnePlus charger and USB cable for charging, you can charge your phone
Press and hold the power button for Voice
Assistant when the device is on.
Press the power button and volume up button simultaneously to power off. ringtone when you get an incoming call.
Click the power button to turn on/off the screen.
Alert Slider
Volume button
Alert Slider is on the right side of the phone.
The volume button is located on the left side of the phone.
You can adjust the system ringtone status ( silent, vibrate, ring) by toggling the alert slider.
Press the volume button during a call to adjust the call volume.
When playing music or video, press the volume button to adjust the media volume.
Press the volume button to silence the
Silent: Calls and notifications will be silenced with no vibration, except for alarms.
Vibrate: Calls and notifications will be silenced, except for alarms.
Ring: Calls, alarms and notifications will function normally.
NOTE: If the phone is in Do Not Disturb mode, the ringtone and vibration will be turned off. volume down button simultaneously to access recovery mode when the device is powered off.
Shortcut keys
Long press the power button and volume up for 10 seconds to force a power off.
You can perform quick actions using the shortcut keys.
Transfer data to OnePlus 8
Press and hold the power button and volume up button simultaneously to turn off the device.
OnePlus Switch can quickly transfer all your data, including contacts, messages and photos, from your old device to your new OnePlus device.
Press and hold the power button and volume down button simultaneously to take a screenshot.
Press and hold the power button and
If the old device is OnePlus or other Android devices:
1.
Open the OnePlus Switch app. Select I'm a new phone , then select your old phone's
type. If the old device is iPhone:
2.
Follow the prompts on the new phone screen.
Download and install OnePlus Switch on your old phone.
1.
Sync the data of your iOS device to iCloud.
2.
Open OnePlus Switch app.
3.
Tap Continue on your new phone.
3.
Choose I'm a new phone and then tap on
"iPhone" .
4.
Open OnePlus Switch in your old phone, select I'm an old phone, and scan the QR code on your new phone to connect the two phones.
4.
Sign in to your iCloud account and start importing data.
5.
After connecting the two phones, select the data you want to migrate from your old phone. Tap to start. Then wait until the transfer is completed.
5.
It's recommended to complete the whole data transfer process while connected to a
Wi-Fi network, and OnePlus Switch should always stay on the screen. If you ever get disconnected from the iCloud server, please try logging into iCloud again and pick up with
. the data transmission. Please note that only certain format of data can be transferred due to compatibility issues.
The Basics
Learn to use your OnePlus device.
Basic gestures
3.
Swipe left or right with your finger to switch tabs, change pages or slide content in the weather/calendar/gallery/app list. Learn to use basic gestures, such as tap, drag, swipe, and zoom, to control your phone and apps.
1.
Tap to enter the app or select it
4.
Two-finger zoom for images and web pages.
2.
When viewing a webpage or list, swipe up or down to scroll.
5.
Press and hold the screen to bring up the pop-up window for advanced settings or to enter edit status.
Install and uninstall apps
Install apps from Play Store
Uninstall apps as follows:
On the home screen or app drawer, press and hold the app icon and select uninstall .
It is advisable to download and install apps from
Play Store, which is available on your device.
Open Play Store to search for apps using key words or on screen.
Tap the app icon to view application details.
Go to Play Store > My apps & games >
INSTALLED, click to enter the app details, select uninstall.
Go to Settings select the app. Then go to App info and select uninstall .
> Apps & notifications and
Tap Install to download and install apps.
* It is advisable to download apps on a Wi-Fi network.
* Some pre-installed apps cannot be uninstalled
Use Apps
Uninstall apps
Learn how to open apps, switch between apps, close apps and view app information. options.
Switch apps
App drawer
Swipe up on the home screen to view all your apps in the app drawer
In Navigation gestures , swipe left or right along the bottom bar to switch between apps.
Open apps
In Back, Home, Recents, tap Recents button in the navigation bar to switch between apps.
Open the app by the app icon on the desktop or in the app drawer.
View app info
Close apps
In Navigation gestures , swipe up from the bottom edge of the screen and pause, then close apps by swiping up on the app card.
Long press an app's icon and select app info in the pop-up box to view app info and setting
Tap Recent button and close apps by swiping up on the app card.
Clear background tasks
In the recent apps list, tap the menu icon in the upper right corner of the app card. Select Lock to stop the app from being closed or cleared. In Navigation gestures , swipe up from the bottom edge of the screen and pause, then
Home screen
tap ⓧ at the bottom of the screen to clear background tasks.
Tap Recents button to enter the recent apps
Learn to set wallpapers , widgets and home settings to personalize your phone. list. Tap ⓧ at the bottom of the screen to
App icons and folders
clear background tasks.
*Pinned apps will not be closed.
Open the app drawer by swiping up from the home screen.
Lock background apps
In the drawer, press and drag an app icon to add it to the home screen.
Drag an app icon onto another app on the
home screen to create a folder. Long press the blank space on the home screen and select HOME SETTINGS .
Wallpapers
Long press a blank space on the home screen and select WALLPAPERS to set your home screen wallpaper and lock screen wallpaper.
Widgets
Add icon to Home screen: When enabled, it will display an icon on the home screen after installing a new app.
Swipe down: Swipe down from home screen to access quick settings.
Discover: Swipe right from home screen to access Google Discover.
Add widgets : Long press on a blank space from the home screen and select Widgets . Or press and hold the app icon and select widget . Then press a widget and drag it to the home screen.
Double tap to lock: Double tap on the blank area of the Home screen to turn the screen off and lock the device.
Launcher layout: Choose between Home screen only and Home screen and Drawer.
Home Settings
Drawer: Display all the apps while entering the
Drawer.
Notification dots: When enabled, the app icon will display dots to indicate new messages.
Icon pack: Set up icon styles for preset apps and some third-party apps
Home screen layout: Adjust the number of desktop grids and icon sizes.
Hidden Space: To access, swipe right in the app drawer or swipe outwards with two fingers on the home screen.
Notification panel
When a new system notification or app notification is received, the status bar will display the corresponding icon. Pull down the notification panel by swiping down from the top of the application page or anywhere on the home screen.
You can clear a notification by swiping it right
(Some notifications need to be cleared by closing the related app).
Long press a notification to enter the notification settings for that app.
There are two categories: “Important” and
“Other”, you can choose to move less important notification to the “ Other notifications ”
category, by pressing the notification and choose “ Other ”.
Quick Settings
Tap the quick settings icon to turn on/off specific functions quickly.
Press and hold an icon in the quick settings menu to open the corresponding settings interface.
Swipe down again to view more buttons and brightness settings.
Status icons
Status icons are displayed on the status bar at the top of the screen. The icons listed in the table below are the most common ones.
Signal strength
Wi-Fi
No SIM card
Roaming
G
3G
Connected to GPRS network
Connected to UMTS network
H Connected to HSDPA network
H+ Connected to HSPA+ network
4G Connected to LTE network
5G Connected to 5G network
Bluetooth enabled
Location service enabled
Alarm enabled
Silent mode enabled
Vibration mode enabled
Airplane mode enabled
Normal charging
Battery capacity
NFC enabled
Gaming mode enabled
Do not disturb mode enabled
Wi-Fi hotspot enabled
Google assistant
* When using Google assistant for the first time, follow the prompts to log in to your Google account.
You can quickly access Google Assistant, by either pressing and holding down your home button, swiping up from the corner of the phone screen (if you have enabled “ Navigation gestures ”), or by press the power button, or by simply saying, "Hey Google."
With Google Assistant, you can:
• Make quick phone calls on the go (e.g.,
"Call Mom")
• Send text messages (e.g., "Text Sara I am running late")
• Set reminders (e.g., "Remind me to buy a birthday gift for John")
• Take a selfie (e.g., "Take a selfie")
• Set calendar events (e.g., "Set a calendar event for dinner with Charlie tomorrow from 7-9")
• Play music (e.g., "Play jazz music on
YouTube")
• Navigate to places (e.g., "Give me Home directions ")
• Weather information (e.g., "Do I need an umbrella today?")
Settings
Configure your phone's network and account or set up your phone
Wi-Fi & internet
* You can also manually add a Wi-Fi network by selecting Add networks .
Wi-Fi
Wi-Fi preferences
Connect to the internet through WLAN.
Connect to Wi-Fi
Turn on Wi-Fi automatically : Enable this to turn Wi-Fi back on near high-quality saved network, like your home network.
1.
2.
Enter
Fi .
Settings > Wi-Fi & internet
Select a Wi-Fi network from the list.
, tap Wi-
3.
You will automatically connect to an unencrypted Wi-Fi network that you have selected. To connect to an encrypted network, enter the password and tap CONNECT .
Intelligently select the best Wi-Fi : Enable this for your phone to select and connect to the best Wi-Fi by analyzing connectivity and signal strength.
Scanning always available: Enable this for your phone to allow location services or other apps to scan for networks when Wi-Fi is off.
Open network notification: Enable this for your phone to notify you when a high-quality public network is available.
2G/3G/4G/5G (Automatic)
2G/3G/4G (Automatic)
2G/3G (Automatic)
SIM & network
Smart 5G: Intelligently switch between 5G and non-5G network to improve battery life.
Enable or disable mobile data
Dual-channel network acceleration
Go to Settings > Wi-Fi & internet > SIM & network , enable/disable Mobile data .
Preferred network type settings
Go to Settings > Wi-Fi & internet > SIM & network settings , select Preferred network type
Go to Settings > Wi-Fi & internet , tap Dualchannel network acceleration . With dualchannel technology, the mobile data and Wi-Fi will be used at the same time to provide a smoother Internet experience.
Intelligent network connection: Automatically
switch between Wi-Fi and mobile data when network connectivity is poor.
Wi-Fi Hotspot
Dual-channel download acceleration:
Simultaneously use mobile data and Wi-Fi, dynamically allocate network resources to speed up the download.
When Wi-Fi Hotspot is turned on, your mobile data will be shared and other devices can connect on Wi-Fi. You can set the following options to manage your Wi-Fi Hotspots:
*Turning on related functions will consume your data, and the actual consumption is subject to the carrier.
Wi-Fi Hotspot name: The generated Wi-Fi network signal name.
Hotspot & tethering
Security : There are 3 options: No password,
WPA2-Personal encryption, and WPA3-
Personal encryption
Share the internet connection of your phone through Wi-Fi Hotspot, USB, Bluetooth, and so on with other devices.
AP Band: Select 2.4 GHz or 5 GHz.
Wi-Fi 6 standard hotspot: Enable to use Wi-
Fi 6 standard hotspot.
USB tethering
network with other devices by BLUETOOTH tethering, follow the steps below.
To share your device's mobile data or Wi-Fi network with your computer via USB, follow the steps below:
1.
Go to Hotspot & tethering
Bluetooth tethering .
and enable
1.
Connect your phone to your computer with a
USB cable
2.
Pair and connect your phone in the Bluetooth settings interface of other devices.
Bluetooth & device connection
2.
Select the USB connection method as USB tethering in the control center.
Bluetooth
* Some computers may need Android RNDIS driver to be installed separately.
Bluetooth tethering
Bluetooth lets you connect to Bluetoothenabled devices such as headsets and keyboards.
To share your device's mobile data or Wi-Fi
Pair new device: Go to Settings > Bluetooth
& device connection > Bluetooth , choose
Pair new device , select the device you want to connect from the list of available devices, and enter the pairing code to complete pairing. be visible to all nearby Bluetooth devices.
Files received via Bluetooth: You can check
Bluetooth transfer history here.
NFC
* When your Bluetooth device is turned on but cannot be found, check the device's manual and follow the instructions to switch the device to pairing mode to connect.
When NFC is enabled, you can exchange data with another device when the two devices are touching.
Android Beam
Previously connected devices: View previously paired devices and tap to reconnect.
Go to Settings > Bluetooth & device connection > Android Beam
Please make sure NFC feature has turned on.
Discoverable: Enable this for your phone to
When this feature is turned on, you can beam app content to another NFC-capable device by placing the devices close together. For example, you can beam web pages, YouTube videos, and contacts. up the default payment app, open the payment service in the app, and set the tap and pay feature with the following settings options:
Payment default: Choose an app, such as
Google pay, to use when making a payment by tapping the payment terminal.
Place the devices together (typically back to back) and then tap your screen. The app determines what is beamed.
Use default: You can set as Always and
Except when another payment app is open.
Display
Tap & pay
Go to Settings > Bluetooth & device connection > Tap & pay
Go to Settings > Display to customize the screen display settings.
Before using the tap and pay, you need to set
Adaptive brightness: When enabled, the phone will optimize the screen brightness
setting according to ambient light conditions.
You can also manually adjust the slider bar below to set your preferences. smoother experience.
Front camera display area: Select whether to hide the front camera cutout.
Sleep: After the time is set, the screen will turn off automatically when the device is not in use.
Advanced: Advanced settings are available, such as screen calibration, refresh rate, notch display, apps to display in full screen.
Screen calibration: Selecting a different color mode will give different display results.
Apps to display in full screen: Set how
Apps are displayed. Include Fullscreen mode and default. If Apps’ content is covered by the notch area, please switch to the default mode.
Reading Mode: You can set the mono effect and chromatic effect to fit more reading scenario. Mono is for purely words and chromatic is for comfortable color reading.
Screen refresh rate: Set the screen refresh rate. The higher refresh rate offers a
Night mode: When enabled, the device will adjust to the color temperature you have set
for minimizing eye fatigue. Horizon light
Vibrant color effect: Enhance the color and contrast for a more vivid effect while playing videos.
Ambient display:
SHOW and
You can set there are 2 options:
WHEN TO
Font size: Set the size of the font.
Display size: Set the display size of content
(e.g., icons and fonts). Note that this may affect how some third-party apps are displayed.
Pick up your phone to show.
Tap the screen to show.
You can set
WHAT TO SHOW:
Contextual info.
Display message.
New Notifications.
Status bar: You can set the style of the battery and time, enable/disable showing battery percentage, display network speed, and manage icons in the status bar.
Auto-rotate screen: If enabled, the phone display will automatically rotate as the phone rotates.
Screen saver: Set the screen saver style (clock, colors and photos) and when the screen saver turns on (while charging, while docked, while charging or docked, or never).
customize the accent color by click the
“Customization” button.
Tone: There are three tones available,
Colorful, Light and Dark.
Customization
Go to Settings > Customization to customize your phone.
Shape: Customize the status icon shape, there are four shapes available, Round,
Square, Teardrop, Round rectangle.
You can change the Wallpapers, Clock style,
Fingerprint animation, and Horizon light here.
And there are also three preset themes for you to choose from.
Icon pack: Two sets of App icons are available: Oxygen and Hydrogen. And more options to download from Google Play by tapping “More”.
Accent color : Click the color you want and save to change the accent color, also you can
Font: There are 2 kinds of font available,
Roboto and OnePlus Slate.
Sound & vibration Dolby Atmos
Go to Settings > Sound & Vibration to change the sound settings on your device.
Volume
Dolby Atmos lets you choose different scenario- based enhancements, such as dynamic, movie, and music, and make custom adjustments for earphones.
Ring volume: Adjust the slider to set the ringtone volume for phone calls and notifications.
Dynamic: Optimize the sound automatically based on your content for the best possible experience.
Media volume: Adjust the slider to set the volume for playing music, video and more.
Movie: Enjoy the cinematic experience with realistic surround-sound and clear dialogue.
Alarm volume: Adjust the slider to set the ringtone volume for alarms.
Music: Fuller and more nuanced sound effects make the music more powerful.
Earphone mode
While connected to earphone, you can adjust style preference here, such as intelligent styles, equalizer.
Do Not Disturb
Exceptions: Choose special settings for calls, messages, events & reminders and other sounds. You can also enable which is allowed when do not disturb is on in See all exceptions .
When Do Not Disturb mode is turned on, your phone will not show new or existing notifications or make a sound or vibrate. Notifications will not appear when you swipe down from the top of your screen.
Behavior:
Restrict notifications: notifications.
Set the behaviors of
Note that critical notifications for phone activity and status will still appear.
Default duration: You can customize the duration of "Do Not Disturb" each time you manually turn it on.
Schedule: Set Do not disturb duration or set the time to automatically turn on and off.
Earphone mode
You can set preferences for connecting wired
headsets and Bluetooth headsets such as automatic resume music playback, and automatic call answering.
System
Enable or disable sound or vibration for touch tone, dial pad, screen lock and screenshot.
Ringtone & vibration
Buttons & gestures
Phone ringtone and vibration: Set the ringtone and vibration for incoming phone
Alert slider
calls.
SMS ringtone and vibration: Set the ringtone and vibration for text message (SMS)
OnePlus 8. You can switch between 3 different modes: Silent , Vibration and Ring . Go to notifications.
The alert slider is located on the right side of the
Settings > Buttons & gesture > Alert slider for
Notification sound and vibration: Set the custom settings. vibration intensity and ringtone for other
Silent: Calls and notifications will be silenced, notifications.
except for alarms.
Vibration: Calls and notifications will be silenced and set to vibrate only, except for alarms. buttons are displayed at the bottom of the phone. Tap Navigation bar customization for custom settings.
Navigation gestures
Ring: Calls and notifications will ring.
Navigation bar & gestures
OnePlus 8 supports two types of navigation bar
& gestures. Go to Settings > Buttons & gestures > Navigation bar & gestures, choose
Navigation gestures or Back, Home, Recents .
Use gestures to navigate your phone. You can check Recent apps by swiping up from the bottom edge of the screen and pause. Go back by swiping inward from left or right edge of the screen. Return to home screen by swiping up from the bottom edge of the screen.
Custom Settings
Back, Home, Recents
Hide the bottom bar : If you have chosen
If enabled, the virtual " Back, Home, Recents "
“Navigation gestures”, you can toggle this to hide the bottom bar.
Navigation bar customization: If the option is “Back, Home,Recents ”, you can click here to customize:
You can do the following actions quickly: Flip to mute , Three-finger screenshot and more, by using Quick gestures . Go to Settings > Buttons
& gestures > Quick gestures to set your preferences.
1.
Swap buttons: Enable this to swap the position of the Recents and back buttons.
System gestures
Flip to mute: Enable this to flip the phone to
2.Double tap action & Long press action:
Set Double tap action or Long press action
Three-finger screenshot: Enable this to take on Home , Recents , and Back buttons. mute when there is an incoming call. a screenshot by swiping down with three
Options include No action, Open/close menu, fingers.
Turn off screen, Open Shelf, and more.
Raise to answer/switch: Enable this to
Quick gestures
answer calls by raising the phone to your ear
when there is an incoming call.
Quick turn on camera
Screen off gestures
Double tap to wake: Enable this to tap the screen twice to wake up the device.
Enable this to press the power button twice to quickly turn on the camera.
Press and hold the power button
Music control: Enable this to draw II with two fingers to play or pause music, draw < or > for previous or next track.
Press and hold the power button to turn on the device when the device is off.
Draw O / Draw V / Draw S / Draw M / Draw
W /: These can be set as None, open camera, open front camera, record a video, turn on/off flashlight, open shelf and open apps that you select.
Press and hold the power button for Voice
Assistant when the device is on, and it can also be changed to “power menu”.
Apps & notifications
Go to Settings > Apps & notifications to
manage your device's apps, change their settings, view app info, set notifications and permissions, and more.
Recently opened apps recently opened.
: show the apps that
Screen time: Show the screen used time today.
Don't show notifications.
You also can enable/disable Snooze notifications from the notification shade, suggested actions and replies , allow notification dots , set Default notification sounds
Disturb
and enable/disable mode.
Do Not
Notifications: You can set the content of the notifications displayed on the lock screen:
Default apps: Set the default apps for home, browser, phone, SMS, gallery, mail, and more.
Show important and other notifications.
Show important notifications only.
App permissions: Set app permissions to use location, microphone, contacts, storage, call logs, and more.
Show sensitive content.
Data usage control: Set apps' access to mobile data and Wi-Fi networks.
Emergency alerts: You can enable/disable alerts here.
remotely and keeps your data safe if the device is lost.
If enabled, you can choose to receive Amber alerts, extreme threats, severe threats and more.
Ways to locate your Android device
Find My Device: Get it on Google Play.
Web: Visit android.com/find.
You can set alert preferences .
Google: Search "find my device".
Special app access: You can set special app access such as Battery optimization, Device admin apps and Display over other apps.
Device security
Set the screen lock:
Security & lock screen
None: Turn on the screen and enter the home screen.
Find My Device
Swipe: Swipe up on screen to unlock.
Find My Device helps you locate your device
Pattern: Set a sliding pattern of more than four points to unlock.
Add only one fingerprint information at a time.
PIN: Set a 4-16 digits PIN to unlock.
Password: Set a password of more than 4 characters to unlock.
Press firmly on the phone screen to ensure your fingerprint data is fully added.
Fingerprint
You can add/delete fingerprints and set fingerprint preferences through Fingerprint .
Fingerprint animation effect: Set animation effect. You can select one of the five forms below:
Energy
Add fingerprint: Follow the on-screen prompts to add your fingerprint.
Cosmos
Ripple
Add your fingerprint again after replacing
Stripe the protective film.
None
Pick up your phone to show: Enable this to show the fingerprint icon in ambient display when you pick up your phone.
Add face data: Follow the on-screen prompts to add your face data.
*Do so in a bright environment and ensure that you are facing your phone for the best results.
Tap the screen to show: Enable this to show the fingerprint icon in ambient display when you tap your phone screen once.
Face Unlock: Enable this to use face unlock to unlock your phone from the lock screen.
* In addition to unlocking your phone, you can use your fingerprint to authorize purchases and access apps.
Auto unlock once the screen is on: Enable this to unlock your phone with your face as soon as the screen turns on without swiping first.
Face Unlock
You can add/delete face data and set face unlock preferences through Face unlock .
Face unlock assistive lighting: In situation where the camera cannot recognize your face, the screen will light up to help the camera
recognize you.
Smart Lock
Share location automatically: Automatically share your location with all emergency contacts after an emergency call.
Keep your phone unlocked when it is in a safe place like your pocket or trusted places. You can customize your preferences with Smart Lock.
Power button for quick SOS : Set the preferences of activating quick SOS with the power button.
Personal security
Emergency rescue
Preferred SOS action : Set the preferences of
SOS action, which can be Call local emergency number or Share location with emergency contacts.
Edit emergency information and contacts:
Add your medical information and emergency contacts to help responders in an emergency.
Device admin apps
Find My Device: Enable to find your device or to lock or erase data from a lost device.
SIM card lock
Lock SIM card: Enable this to require your PIN to use the phone.
Use the screen pining: You can use this feature to fix the current screen until it is cancelled.
To use this function:
Screen pinning
1.
Make sure screen pinning is turned on.
When screen pinning is enabled, you will not be able to switch to other screens, such as the home screen. You will also not be allowed to open the notification panel or enter the multitask management interface.
2.
apps list.
3.
Tap Recents button to enter the Recent
Tap the menu button in the upper right corner of the app card, then tap Pin .
Enable screen pinning: Go to Settings >
Security & lock screen > Screen pinning .
Tap switch to enable this function.
Cancel screen pinning: If you turn on screen pinning and select Ask for unlock PIN before unpinning , you will be asked to input an unlock pattern to cancel screen pinning.
Privacy Location
Permission manager
Use location: Enable this to allow apps to use location information.
Set app permissions to use microphone, contacts, calendar and more.
Recent locations requests: This shows recently requested location information.
Show passwords
Enable this to display characters as you type and briefly convert them to an encrypted asterisk "*".
Lock screen
App permission : Set permissions for apps to use location service.
Wi-Fi and Bluetooth scanning: and services to scan for Wi-Fi and nearby devices at any time.
Allow apps
To set what to shown while the screen is locked when receive notifications.
*Location may use sources like GPS, Wi-Fi, mobile networks, and sensors to help estimate your device's location. Google may
collect anonymized location data to improve location accuracy and location-based services.
Battery
Turn off when fully charged.
Storage
Go to Settings > Battery to view battery details and set battery preferences.
Optimized charging: Optimize the charging pattern according to your usage habits.
VIEW DETAILED USAGE: View battery usage details since full charge and the list of which processes use the most battery.
Battery optimization: Optimize battery life by controlling the background behavior of apps,
Tap Battery optimization , choose the apps to optimize, and select Optimize or Intelligent
Control , or don’t optimize .
Battery Saver: Enable this to extend battery life.
Battery saver will turn off some device features and restrict apps.
Go to Settings > Storage to view storage details. You can free up storage space and view the amount of storage space occupied by various types of files.
You can choose to manually turn it on or select
Free up space: Your phone will scan
Downloads & infrequently used apps.
Select the content you want to delete and tap
FREE UP to release the phone space.
Account, manage account information, and log out of your account (Tap the menu button in the top right corner and select Log out ).
Add account: You can add email accounts,
Google accounts, and more. Storage manager: To help free up storage space, Storage manager removes backed up photos and videos from your device.
Accounts
Google Account: Log in to your Google account, view Google account information, set synchronization items, and remove accounts.
Automatically sync data: Enable this for apps to refresh data automatically. Turning off this option saves power, but you need to manually sync each account to get the latest updates and you will not receive notification of updates.
Digital Wellbeing & parental
OnePlus Account: Log in to your OnePlus
controls
Screen time: times.
received times.
Show today’s screen wake up
Unlocks: Show today’s device unlock times.
Notifications: Show today’s notifications
Ways to disconnect:
Dashboard: Manage the dashboard by screen time, Notifications received and Apps times opened. Click the icons on the right of the Apps name to set app timer, once ran out, the app will be paused for the rest of the day, it will pop-up a window shows” App paused, your App timer ran out. It’ll start again tomorrow.”. You can click “SETTINGS” on the pop-up window to delete the timer.
Wind Down: Use wind down to disconnect from your phone and avoid interruptions while you sleep. When wind down starts,
Grayscale removes the screen’s color, do not disturb will mute sounds so you aren’t woken up by calls or notifications. When wind down ends, your phone changes back to its usual settings.
Reduce interruptions:
Manage notifications: app’s notifications.
Do Not Disturb: for settings.
Parental controls:
Disable or enable
Add content restrictions and set other limits to help children balance
their screen time.
Utilities
Pocket mode: Prevent accidental touches or fingerprint operations when the phone is in your pocket.
Quick launch: Enable this so that a long press on the fingerprint identification area launches quick pay or activates apps when the phone is locked.
OnePlus Switch:
Quickly migrate data with
OnePlus Switch. Refer to
OnePlus Laboratory:
for more information.
Parallel Apps: Create a new copy for the application to login to different accounts.
for more information.
A hub for experimental features dimming. like DC
Quick reply in landscape
App locker: You can add the apps that you want to lock with a password.
Scheduled power on/off: power on/off.
Set the time for
In landscape mode, you can quickly reply when you receive a message from apps like
WhatsApp.
System
Virtual keyboard: Select the default input method and set the preferences for the input method.
Accessibility
Refer to " Accessibility " for more information.
Language & input
Set your system language and input method.
Languages: Set your system language.
Physical keyboard: After connecting to the physical keyboard, select whether to display the virtual keyboard and set keyboard shortcuts.
Spell checker: Enable this to automatically check spellings when you type.
Tap Add a language to add language.
Press and drag the selected language to the top of the list to set the language to the system language.
Autofill service: Enable this to automatically fill in saved data when you browse the web or enter your account password or in other scenarios. This function will require additional apps to be installed.
Date & time
system time to be in the 24-hour format or disable it to use the 12-hour format.
Set system date and time.
Backup
Use network-provided time : Enable this to use the network provider's set time as the system time.
Enable to back up to Google Drive.
Reset options
Date: Set the system date manually.
Time: Set the system time manually.
Use network-provided time zone : Enable this to use the network providers time zone.
In Reset options, you can reset settings, reset app preferences, and erase all data (factory reset).
Time zone: Set the system time zone manually.
Reset Wi-Fi, mobile & Bluetooth: You can reset all network settings, including Wi-Fi, mobile data and Bluetooth.
Use 24-hour format: Enable this for the
Reset app preferences:
This will reset all preferences for: after 10 minutes of inactivity.
Disabled apps.
Experience improvement programs
Disabled app notifications.
Default applications for actions.
Background date restrictions for apps.
Oneplus Notifications: Enable to receive
OnePlus official news, product information, questionnaires, and purchase recommendation/coupon information.
Any permission restrictions.
You will not lose any app data.
Erase all data (factory reset):
OTG storage
for more information.
Refer to
Transfer data via OTG. Automatically turns off
User Experience Program: Enable to allow
OnePlus to anonymously analyze general statistical data about how use your phone, in order to help us improve product design and user experience.
System Stability Program: Enable to allow
OnePlus to access system logs anonymously. In the event of an error, allow a bug report with logs to be submitted. Logs will be only used in
system error analysis and stability improvements.
Built-in App Updates: Enable to allow OnePlus to check for and push built-in app updates to you which aims to improve app stability. by creating additional users.
RAM Boost
Multiple users
You (Owner): Display the currently logged in user. Tap to change username (username defaults to the phone owner).
By learning how you use your phone, RAM
Boost predicts the apps you want to launch and data to load, optimizing RAM capacity for faster performance.
System updates
Guest: Tap to switch to guest mode, and limit calls and some features. You can enable/disable the Turn on phone calls by tapping the settings icon to the right of the
Guest .
Update the system through OTA. Refer to
for details.
Power off
Tap to shut down the device.
Add user: Share the device with other people
About phone
etc.
View basic phone information, system version, and more in the About phone option.
Award: Tap to view OxygenOS Contributors.
Device name: Tap to edit the device name.
Android version: This shows the Android version.
Build number: This shows the software version of the phone.
Model: This shows the phone model.
Legal information: Tap to view the privacy policy, agreements, etc.
Status: Tap to view the phone number, signal,
Apps
Learn about the apps on your
OnePlus device.
Phone
Call screen
Dialing
After accepting a call, the interface functions are as follows:
Method 1: Tap the keypad (dialpad) button, enter the contact number, and press the call button to dial the number.
Speaker: Enables loud speaker mode during call.
Keypad: Opens the dial pad.
Method 2: Browse your contacts or call logs, and tap the number to dial it.
Mute: Mutes the microphone.
Answer or refuse incoming calls: Swipe down to accept a call or swipe up to reject it
Incoming call during normal use: The green button is to accept the call and red is to reject it.
Record: Records the calling content. Enter
Recorder to browse the recording files.
(Currently available for SIM cards issued and used in India, United Kingdom, Netherlands,
Bangladesh and France).
Add call: Adds multiple calls.
Hold: Allows you to answer a new call by putting the current call on hold and then resume the current call when the new call ends.
Contacts
4.
Tap to save it
Search contacts
Method 1: Enter contact number/name on the dial pad.
Contacts has following functions: Edit, delete, search, input/output, manage and backup contacts and blacklist.
Method 2: Tap and then search for a
Contact by name
Add a contact
Method 3: Switch to the contacts list and tap or scroll through the letters on the right side for quick search.
1.
Enter Contacts
Contacts Manager
2.
Tap
Enter Contacts, tap the menu button in the
3.
Enter contact information
upper right corner, and then click “Contacts
Manager”. same name or number.
Spam
Contacts display: To set “Contacts to display”,
“Name sorting rules” and “Hide contacts
Browse the messages/calls that were blocked. without numbers”.
Settings
Contacts organizing: To set “Favorite contacts”, “Contacts groups”, “Account contacts”
Quick responses: Respond to an incoming call and “SIM card contacts”. with a text message.
Contacts operations
Import/export: You can import a VCF file exported from another device into this device, or export your device’s contacts into a VCF format.
Merge call history: If enabled, call history from the same number will be merged and displayed as a single card.
Call settings: Set voicemail, call waiting and others.
Merge contacts: Merge contacts that have the
Assisted dialing: country/region code automatically” while roaming, and “Default country/region code”
Swipe up to answer: Enable or disable reverse the swipe direction for answering an incoming call.
Sounds and vibration: Set the sound and vibration.
In File Manager you can quickly access and manage a variety of files.
Blocking settings:
Block by keyword: Message including specified keyword will be blocked.
To enable or disable “Add
Blocking notifications: notification panel after blocking calls or messages if enabled.
You will be notified
Blocked numbers: You will not receive calls and messages from blocked numbers. Tap “+” and then enter the number to add to the blacklist. Tap “X” to remove the number from the block list.
File Manager
Enter the application drawer and open the File
Manager application.
Categories: Check files by file category, including Documents, Downloads, Recent,
Images, Videos, Audio and so on.
Storage: View and manage folders and
documents stored on your phone. Messages app.
FileDash: Fast and free to share files with nearby devices.
Send message
1.
Open the Messages application.
More operations:
Search file: Tap and then enter key words to
2.
Tap the floating button in the lower right corner. find your files.
3.
Select recipient.
Lockbox: Long press the file, tap the menu button in the upper right corner, then choose
Move to Lockbox . You can assign a password to files in Lockbox.
4.
5.
Enter SMS content.
Tap the send icon in the lower right corner to send a message.
Messages
View and reply message
Send, receive, and view Messages through the
Messages are sorted by time.
1.
Open the Messages app.
Blacklist/interception
2.
Select the message you want to view from the list.
3.
If you want to reply to a message, enter the message in the text box at the bottom of the screen, and then tap the send icon on the right to send it.
Message settings
View the interception record: Tap the menu button in the upper right corner of the main message interface and select Spam to view blocked records.
Add blacklist: Tap the menu button in the upper right corner of the spam message screen and select Blocked number .
Message settings include Default SMS app settings , Blocking settings , Automatically retrieve MMS when roaming and more. To set
SMS preferences, tap the menu button in the upper right corner and select Settings .
Weather
Provides the weather forecast and early warning function.
Check the weather: Open the app drawer
and open the Weather app
Provides information on weather, temperature, the last six days of weather, the last 24 hours of weather, wind direction, body temperature, humidity, visibility, pressure and more.
Add city: Tap , tap the "+" button, enter the city name to search, and select the city to add.
Switch city: Swipe left and right to switch between cities.
Settings
Tap the menu button in the upper right corner and select Settings .
Temperature: Select the temperature unit
– Celsius or Fahrenheit.
Wind: Select the wind unit, like Meters per second – m/s, Kilometers per hour – km/h,
Feet per second ft/s,Miles per hour- mph,
Nautical miles per hour – kts.
Precipitation: Select units of precipitation,
Millimeters – mm,Inches – in.
Visibility: Select units of visibility,
Kilometers – km/ Miles – mi.
Pressure: Choose the unit of pressure,
Hectopascals – hPa, Millimeters of mercury
-mmHg Inches of mercury – inHg.
Weather alert: Enable this to receive weather notifications.
Scientific Calculator: Swipe up on the horizontal line to display the scientific calculator.
Calculator
Calculator functions. provides common calculator
View history: Tap the “view history” button in the upper right corner to view it, and tap the
CLEAR button in the upper right corner to clear it.
Enter the application drawer and open the
Calculator app.
Basic Calculator: The calculator provides a basic calculation mode by default, which can perform simple addition, subtraction, multiplication and division calculations.
Recorder
Recorder provides recording and playback functions.
Enter the application drawer and open the
Recorder app.
Record:
Start recording : Tap to start recording.
recording that needs to be deleted and tap the delete button.
Pause the recording: Tap to pause a recording.
Notes App
Insert tags: Tap to insert tags.
Set the recording format: You can set the recording format (aac / wav) by selecting the settings in the upper right corner of the main interface.
Sticky notes let you to take quick notes and edit text and pictures.
Add note: Tap to add a note. Supports text, album pictures, photos, lists, to-do items.
Allows to delete notes, set reminders, etc.
Recording playback and management:
Search notes: Tap and enter the
Swipe left to enter the recording file list.
keywords to search.
Play recording: Tap the recording to play.
Delete recording : Long press the
Delete a note: Long press the note that you want to delete and tap the "delete" button.
Share a note: Open the note you want to share, tap the menu button in the upper right corner, select the sharing method, and then press the page prompt to complete the sharing.
Add reminders to your notes: Open the note and tap the "alarm" icon in the top bar to set the date and time for the reminder.
Camera
The OnePlus 8 camera offers powerful photo and video capabilities, including portrait mode, pro mode, slow-motion video, panorama mode, and more.
PHOTO
According to the number shown in the figure, the main interface functions of the camera are as follows:
1.
Timer: Set timer (optional: 3S, 5S, 10S). 8.
Filter: Tap to switch to None / Matte / Vivid /
B&W.
2.
Flash: Tap on/off/auto flash.
3.
Zoom: Tap or drag the icon to zoom.
4.
Switch camera: Tap to switch the front/rear camera.
9.
48M/12M: Tap to switch between 48 mega pixel and 12 mega pixel (default) photo resolution.
5.
Photo button: Single tap to take a photo and long press to take multiple photos (burst mode).
6.
Gallery: Tap to view the latest photos in
Gallery.
7.
Super macro: Get closer to the object to take macro photos.
VIDEO
Go to the camera app and tap VIDEO. The video interface features are as follows:
1.
Flash: Tap the flash on/off.
to the original picture.
2.
Zoom: Tap or drag the icon to zoom.
Model selection
3.
Switch camera: Tap to switch the front/rear camera.
4.
Video: Tap to start/end video.
Slide up to enter the camera mode selection interface, or swipe left and right to switch between different modes.
5.
Gallery: Tap to view the latest photo in
Gallery.
Video: Video shooting function.
Photo: Simple photo taking function.
6.
Super steady: With OnePlus 8’s advanced image stabilization system, you can record clearer, smoother handheld videos without having to lug around extra equipment.
Portrait: Portrait (depth effect) photo function. The professional portrait lighting effect makes portrait photos easy.
7.
Filter: Tap to apply
Landscape/Portrait/Food/Night/B&W filters
Nightscape: Suitable for shooting city night scenes.
Pro: Photo mode with more professional settings.
Gallery app, which includes albums, recently deleted photos, and photo editing functions.
Time-lapse: Records videos at a high frame rate. When played, the video appears to be moving faster.
Photos: Photos and videos are displayed in a timeline list view.
Panorama: Allows you to take images with a wide aspect ratio.
Collections: This includes commonly used albums, recently deleted albums and other albums. Tap albums to view specific lists and photos.
Slow motion: Records videos at a high frame rate. When played in normal frame rate, movements are slower.
Gallery
All images and videos are saved by default in the
Explore: This includes Smart category feature and Story function. Smart category will categorize photos by “people”, “places” and
“things” and other standards. Story feature will create personal videos automatically based on specific photos.
Clock
time.
Includes alarm clock, world clock, timer, and stopwatch.
Repeat: You can choose Monday to Sunday.
Tap the downward arrow on the right to enter the calendar for custom selection.
Alarm
Add alarm clock: Tap the "+" button below to add and set a new alarm.
Alarm Ringtone: Select the alarm clock ringtone from system ringtones or local storage, or disable the ringtone.
Alarm clock time: Drag the blue dot in the dial to set the hours. Drag it again to set the minutes. Tap AM/PM to select the time period.
Vibrate: When the alarm clock rings, the phone will vibrate at the same time.
Label: An alarm note will be displayed on the screen when it rings.
Tap the keyboard icon on the middle right to switch to the numeric keyboard to input the
Delete alarm: Long press the alarm you want to delete and tap the delete icon on the top
right of the screen. the countdown.
World clock
After starting a countdown, you can select the button in the lower right corner to add another countdown. Add region: Tap the globe icon at the bottom of the screen to check and select the cities from the list.
Delete countdown: Tap to delete a specific countdown time.
Comparison time: Drag the dot on the dial to see the time of the city you added.
Pause: Tap to pause a countdown.
Weather: The weather will be showed when you tap on the city name.
Label: Tap the word Label on top of the countdown timer, input whatever you want to rename it.
Timer
Stopwatch
Add countdown: After entering the minutes and seconds, press the start button to start
Start : Tap to start the timer.
Pause : Tap to pause the timer. Mode
Mark: Tap to mark. 2.
In Zen Mode > set the duration > tap the button below to start
Share: Tap to share the timer.
Zen Mode
Zen Mode allows you to put the phone down and enjoy your life. Once started, it can’t be canceled, and incoming notifications will be temporarily muted. Applications except camera will be locked, but you can still receive phone calls and use the emergency call.
Turn on Zen Mode
1.
Pull the notification panel down > tap Zen
Set Zen Mode: Enter Zen Mode > tap settings icon in the top right corner. Set the default duration, daily reminder, notification and more.
OnePlus Switch
"OnePlus Switch" allows you to quickly migrate contacts, call logs, text messages, pictures, audio, video, notes, apps, downloads, documents, and other data from your previous phone to your new phone. OnePlus Switch also provides local
backup and recovery.
Use OnePlus Switch to migrate your
a backup for subsequent recovery. You can also copy the backup to the computer and transfer it to another phone for recovery.
data
Back up data
Use OnePlus Switch to quickly migrate data from an older phone to your new OnePlus phone.
1.
2.
Open the OnePlus Switch app
Select Backup and Restore > New Backup
3.
Select the data that you want to back up
Refer to "Transfer data to OnePlus 8" for more details.
4.
Tap BACKUP NOW to start backup
Recovery data
Use OnePlus Switch for local data
1.
Open the OnePlus Switch app.
backup and recovery
Use the "backup and restore" function to create
2.
Select Backup and Restore > Restore
Backup .
3.
Select the data to be restored.
4.
Tap RESTORE NOW and wait until the recovery process completes.
Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device.
Google Apps
Gmail
Enjoy applications powered by Google. Visit
Google.com to learn more.
Send and receive email with Google's webbased email service.
Maps
Find online content with tools that learn what you are interested in. Turn on your personalized feed to receive customized content.
Get directions and other location-based information. You must enable location services to use Google Maps.
Chrome
YouTube
Watch and upload videos from your device.
Google One
Drive
Open, view, and share files saved to your Google
Drive cloud account.
Duo
A video calling app that allows you to connect with the people who matters most.
All your photos, contacts, messages, and more are automatically backed up with Google One.
Allow you to connect with Google experts via chat, call, or email for help with all Google products and services. Enjoy extra benefits like
Google Play credits and discounts on Google products.
Photos
Store and back up your photos and videos automatically to your Google Account with
Google Photos.
Advanced
Learn about advanced tips for your phone
Gaming mode
is on. There are three modes: Heads up, Text only and Block.
OxygenOS provides "Gaming mode" to stop you from being disturbed when you are gaming. You can configure this in Game Space App.
4.
Notifications for 3 rd party calls: The voice or video calls from social media apps will show as notifications.
1.
Hide Game Space: When enabled, Game
Space will not appear on the home screen and drawer but can still be accessed in
Setting > Utilities.
5.
Disable automatic brightness: Temporarily turn off auto brightness function off in game mode.
2.
Answer calls via speaker: Automatically switch any incoming call during a game to the background and enable hands-free mode.
6.
Graphics optimization : Improve the shadow detail and enhance overall gaming graphics
3.
How to show notifications: Select the notification display mode when game mode
7.
Haptic feedback enhancement: Provide better haptic feedback for supported games
8.
Intelligent network management: In case of network delay, it automatically switches to a better network, which may consume mobile data. phone will not ring or vibrate when it receives a notification, except for alarms and settings.
Scroll to the notification bar and tap to enable the "Do not disturb" function.
9.
Fnatic Mode: An advanced gaming mode for professional game players. This mode will block all notifications and calls, and restrict background processes strictly to optimize game performance and let players focus on games.
Do Not Disturb
Cast screen
Before using the Miracast function, ensure that your TV, projector, screen and other display devices are compatible with the Miracast function, and that the function of the device is turned on.
When you do not want to be disturbed by a message, enable Do Not Disturb mode. The
Instructions:
1.
Go to Settings > Bluetooth & device connection > Cast
Screen pinning
2.
Tap the menu button in the upper right corner and select Enable wireless display
Scheduled power on/off
3.
Select the device that needs to be projected and wait for the phone screen to be projected onto the display device
When screen pinning is enabled, you will not be able to switch to other screens, such as the home screen. You will also not be allowed to open the notification panel or enter the multitask management interface.
Enable screen pinning: Go to Settings >
Security & lock screen > Advanced >
Screen pinning . Tap switch to enable this function.
For the convenience of users, the time switch on/off function is built in. You can go to
Settings > Utilities > Scheduled power on/off . to set this function
Use the screen pining: You can use this feature to fix the current screen until it is cancelled.
To use this function: different accounts.
4.
Make sure screen pinning is turned on.
5.
Tap Recent button to enter the Recent apps list.
Go to Setting > Utilities > Parallel Apps . The list will show you the applications that supports the Parallel apps. Tap the application to open
Parallel apps.
6.
Tap the menu button in the upper right corner of the app card, then tap Pin .
Picture-in-picture
Cancel screen pinning: If you turn on screen pinning and select Ask for unlock PIN before unpinning , you will be asked to input an unlock PIN to cancel screen pinning.
Parallel Apps
Create a new copy for the application to login to
You can go to Settings > Apps & notifications >
Special app access > Picture-in-picture to view and configure supported apps. When you open the specified application in picture-inpicture mode, the app will create a picture-inpicture window when you open or leave the application (such as continue to watch video),
which displays on top of the other apps you are currently using. let the receiver select RECEIVE from FileDash, and then follow the instructions.
* This function needs to be supported by the application itself.
FileDash
This feature supports file transfers between phones without a network, which you can use to transfer files to another OnePlus phone or non-OnePlus phone. Tap the bottom tab
"FileDash" in the File Manager, select the file to send, and then wait for another mobile phone to connect.
2.
If the receiver is not an OnePlus phone, you can find the Wi-Fi hotspot that has been created automatically by your phone. Then enter the URL provided by the OnePlus device in the browser to display the file in the browser. You only need to save or download it. You can also scan the QR code in the
OnePlus phone to connect and begin the file transfer.
Hidden Space
1.
Slide outwards with two fingers on the home
1.
If the receiving side is also an OnePlus phone,
screen to enter Hidden Space
2.
Slide to the right in the drawer to enter
Hidden Space
Reboot, Update, Backup,
Recovery
Learn to upgrade and reset your
OnePlus device
Reboot or force reboot
Then the system starts to check for updates.
Most issues can be resolved by rebooting your device in the following two ways:
2.
Follow the instructions to download and update.
1.
When powered on, press power button and volume up button simultaneously, and then tap "Restart" to reboot the device.
* If your device is up to date, you will not see the instructions.
Backup and Restore
2.
When powered on, long press the power button and volume up button for 10 seconds, the phone will shut down, and then press the power button to turn on the device again.
Create a backup or recovery when needed.
Backup and restore by OnePlus
Switch
System updates
for more information.
1.
Enter Settings > System > System updates .
Use Google drive for backup and recovery
After a factory reset or when you switch to a new device, log in to your Google account on the device and enable Account sync to restore the data on the phone.
Create backup
Factory reset
1.
Access Settings > Accounts , login Google account and enable Account sync .
Note:
2.
Wait for the system to complete synchronization automatically.
3.
Use the Wi-Fi network to back up your device as the data size may be too large to back up using mobile data.
Restore Backup
1.
Restoring factory settings will wipe all app data, contacts, text messages, and so on.
Backup important data before a factory reset.
2.
If "Erase internal storage" is enabled, ensure that all important files, such as photos and documents in the phone and local backup, have first been copied to another device.
Operating guidelines:
1.
Settings > System > Reset options > Erase all data (factory reset)
2.
Tap ERASE ALL DATA
3.
Enter passcode.
4.
Wait till the factory reset is complete.
Accessibility
Learn about Special features that make using the device easier for people with physical disabilities.
Magnify with triple-tap
Drag your finger to move around the screen.
Go to Settings > System > Accessibility >
Magnification > Magnify with triple-tap .
Once enabled, use one finger to quickly tap three times on the screen to zoom in.
Drag with two or more fingers to scroll.
Loosen the fingers and return to the original position.
Note:
You can't use zoom function on the keyboard or navigation bar.
Fold inward or open outward with two or more fingers to adjust the zoom level.
Power button ends call
Quickly tap three more times to exit zoom.
To zoom in temporarily, quickly tap on the screen three times and hold your finger on the last tap.
Go to Settings > System > Accessibility and then enable "Power button ends call". This allows you to end a call by simply pressing the power button.
Color inversion
Go to Settings > System > Accessibility and enable "Color inversion" to invert the display colors.
Color correction
Deuteranomaly: red-green
Protanomaly: red-green
Tritanomaly: blue-yellow
High contrast text
Go to Settings > System > Accessibility > High contrast text . Enable this function to increase the contrast with background.
Safety information
View Safety information for your device.
Legal Notice
Declaration
Without prior written permission of OnePlus, reproduction, transfer, distribution or storage of the contents in this document in any form is prohibited. OnePlus operates a policy of ongoing development. Thus, OnePlus reserves the right to make changes or improvements to any of the products described in this document without prior notice. The contents of this document are all provided “as is”. Except as required by applicable law, no warranties of any kind, either express or implied, are made in relation to the accuracy of this document. To the maximum extent permitted by applicable law, under no circumstances shall OnePlus or any of its licensors be responsible for any loss of data or incur any special, incidental, consequential, or indirect damages caused.
Availability of product supplies, application software, and accessories may vary. For detailed information, please refer to an authorized
OnePlus distributor. This device may contain commodities, technology, or software subject to export laws and regulations. Diversion contrary to law is prohibited.
Trademarks and Permissions
ONEPLUS and are trademarks or registered trademarks of OnePlus Technology (Shenzhen)
Co., Ltd. All rights reserved. Android TM is a trademark of Google Inc. LTE is a trade mark of
ETSI. The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG,
Inc.
Laboratories.
Dolby, Dolby Atmos, and the Double-
D symbol are trademarks of Dolby
Laboratories.
Privacy Policy
The N-Mark is a trademark or registered trademark of NFC Forum,
Inc. in the United States and in other countries.
Other trademarks, product, service and company names mentioned may be the property of their respective owners.
Manufactured under license from Dolby
OnePlus is constantly striving to protect your personal information. To better understand how we protect your personal information, you can read our "Privacy Policy" in the Setup Wizard when you turn on your phone for the first time.
You can also check our "Privacy Policy" by following the steps: Settings > About Phone >
Legal Information > Privacy Policy.
Safety
Failure to follow these guidelines may cause harm to your device, property, yourself, or others.
• Please do not store or carry your mobile phone or accessories near liquid or flammable gas.
Please read all the safety and health information carefully before using your device to ensure its safe and proper operation.
General Safety Information
• Do not place the phone near magnetic cards or other magnetic objects, since information stored on floppy discs, memory cards and credit cards could be damaged by magnetic radiation.
• Do not place the battery, phone or charger in a microwave oven or other high voltage equipment. Otherwise, it may cause circuit damage, fires, or other damage.
• Do not switch on the device where prohibited or when it may cause interference or danger.
• Do not use device at gas stations, service stations, or near fuel or chemicals.
• All wireless devices, including mobile phones, might be susceptible to interference, and it can also cause interference. Please check all laws and regulations when using your mobile phone,
especially in airplanes, hospitals or medical institutions.
• Only use branded accessories and batteries that are approved by OnePlus. Accessories which are not approved by OnePlus may damage the phone or violate local regulations for radio devices. OnePlus will not take any responsibility for accidents or problems caused by using accessories that are not approved by
OnePlus.
• When connecting with other devices, please follow the safety guidelines presented in this manual. Do not attempt to connect your device with incompatible products.
• Please do not use the phone if antenna is damaged. Otherwise, it could cause injury.
• Please keep metallic objects away from phone receiver. Small metallic objects may be attracted to the device and personal injury or device damage could occur.
• The device is designed for water resistance under certain conditions, but OnePlus does not recommend excessive submersion. Liquid damage will void the warranty.
• Only connect to power sources with USB 2.0 or above.
Battery Safety
could cause battery leakage, overheating, or fires.
• Please do not attempt to repair, disassemble or modify the battery. Replacing battery by an incorrect type could lead to explosion. Your phone can only use OnePlus authorized batteries. Using third-party products may cause battery leakage, overheating or fires.
• If you experience any battery abnormalities, such as high temperature, discoloration, distortion, or leakage, immediately discontinue usage of the device and contact customer support.
• Do not place or use battery near fires, heaters, direct sunlight, or other heat sources. Prolonged exposure to heat may cause battery leakage, explosions, or fires.
• All batteries have a limited lifespan and will begin to lose capacity after several hundred charges/discharges.
• Please do not place pressure on or pierce the battery with hard objects. Damaging the battery
• Do not dispose of the battery as household waste. Refer to local regulations.
Charging Safety
with the charger and your phone may fail to charge properly.
• The charger is intended for indoor use only.
• Do not charge the battery under the following conditions: in direct sunlight, in temperatures below 5°C; in areas with humidity, dust or strong vibrations; in areas near a TV, radio or other electrical appliances.
• The charger shall be installed near the equipment and shall be easily accessible.
• Please only use the official OnePlus charger.
Using unauthorized chargers can be dangerous and can void your warranty.
• Make sure to only use outlets with the correct voltages (as label led on the charging brick).
Using an incorrect voltage can damage your phone and/or battery and lead to injury.
• Do not use unsafe plugs or outlets.
• The maximum ambient charging temperature of the equipment declared by manufacturer is
35°C.
• Do not use a short-circuit charger.
• Do not connect your device to a high-voltage power supply or the battery could become
• Sockets that are dirty may cause poor contact
damaged. plug from the socket.
• Do not disassemble or modify charger, as this may lead to personal injury, electric shock or fire.
• Unplug the charger from electrical outlets and the device when not in use.
• Do not touch the charger, cable or power socket with wet hands, as this may cause electric shock.
• Do not place heavy objects on the power cord or attempt to modify any cables.
Driving Safety
• Safety should take priority when you are operating a vehicle. Be sure to obey related regulations in the area or country in which you drive.
• Make sure to grasp the charger firmly while unplugging it.
• Do not place your phone or accessories near safety air bags.
• Do not pull the power cord as this may lead to damage and cause electric shock or fire.
• Compass and GPS information are only used for reference purposes.
• Before cleaning the device, unplug the power
• If you do not wish to disclose your location, be sure not to use applications that can record your location.
Health Information
• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Damage to the display or battery could lead to leakage of the liquid. If this liquid comes in contact with your eyes, skin or clothes, immediately rinse your eyes (do not rub) or wash skin with water thoroughly and seek medical attention.
• Some people may get dizzy or experience medical problems in response to flashing lights.
If you are at risk, please consult your doctor before using this device. If you have the following symptoms: headache, dizziness, convulsion, eyes or muscle cramps, loss of consciousness, or involuntary body movements, please stop using the device immediately and seek medical attention. Avoid using the device for extended periods and keep proper distance from your eyes.
Laser Safety Statement
If this product supports the laser auto-focus feature. To ensure proper use of this product,
please read this owner’s manual carefully and retain for future reference. Should the unit require maintenance, contact an authorized service center. Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure. To
CLASS 1 LASER PRODUCT prevent direct exposure to laser beam, do not try to open the enclosure or make direct contact with the laser.
Hereby, OnePlus Technology (Shenzhen) Co.,
Ltd. declares that the radio equipment type
Smart Phone is in compliance with Directive
2014/53/EU. The full text of the EU declaration of conformity (DoC) is available at the following internet address https://www.oneplus.com/support/manuals.
Notice: Observe the national local regulations in the location where the device is to be used. This device may be restricted for use in some or all member states of the European Union (EU).
EU Regulatory Conformance
RF Exposure Information (SAR)
CE Statement
• The SAR limit of Europe is 2.0W/kg. The
highest SAR value of this device complies with this limit. And please see the “Quick Start Guide” to find the highest SAR value.
• The SAR value of the device may depend on factors such as proximity to the network tower or use of accessories.
• This device was tested for typical operation with the back of the handset kept 5mm from the body. To maintain compliance with RF exposure requirements, use accessories that maintain a
5mm separation distance between your body and the back of the handset. The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly.
The use of accessories that do not satisfy these requirements may not comply with RF exposure requirements, and should be avoided.
• Cases with metal parts may change the RF performance of the device, including its compliance with RF exposure guidelines, in a manner that has not been tested or certified, and use such accessories should be avoided.
Conformément à la règlementation franc aise, nous sommes obligés d'inclure les recommandations suivantes concernant les mesures de précaution : vous pouvez limiter votre exposition à l'énergie de radiofréquences
(a) en utilisant votre appareil mobile dans des
zones de bonne couverture réseau, ou
AT BE BG HR CY CZ DK
(b) a l'aide d'un kit mains libres pour maintenir votre appareil mobile éloigné de votre visage et de votre corps. Dans ce dernier cas, il est conseillé aux femmes enceintes d'éloigner leur appareil mobile de leur abdomen. Il est également recommandé aux adolescents d'éloigner leurs appareils mobiles du bas ventre.
EE FI FR DE EL HU IE
IT LV LT LU MT NL PL
PT RO SK SI ES SE UK
Frequency Bands and Power
Restrictions in 5GHz band
(a) Frequency bands in which the radio equipment operates:
The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range in following countries:
Some bands may not be available in all countries or all areas. Please contact the local carrier for more details.
(b) Maximum radio-frequency power
transmitted in the frequency bands in which the radio equipment operates: The maximum power for all bands is less than the highest limit value specified in the related Harmonized Standard. please see the “Quick Start Guide” to find the frequency bands and transmitting power.
Correct Disposal of this Product
system or contact the retailer where the device was originally purchased.
RoHS Compliance
This product complies with directive 2011/65/EU and its amendments, on the restriction of the use of certain hazardous substances in electrical and electronic equipment.
The crossed-out wheeled-bin symbol on your product, battery, literature or packaging indicates that the product and its electronic accessories should not be disposed of with other household waste. To safely recycle your device, please use return and collection
FCC Regulatory Conformance
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference; and
(2) This device must accept any interference received, including interference that may cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful to part interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures: compliance could void the user’s authority to operate the equipment.
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
• The antenna(s) used for this transmitter must not be collocated or operate in conjunction with any other antenna or transmitter.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
• The country code selection is for non-US model only and is not available for all US models.
Per FCC regulation, all Wi-Fi products marketed in US must be fixed to US operation channels only.
FCC Caution
RF Exposure Information (SAR)
• Any changes or modifications not expressly approved by the party responsible for
• This device is designed and manufactured not to exceed the emission limits for exposure to
radio frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government.
• The SAR limit set by the FCC is 1.6W/kg. The highest SAR value of this device type complies with this limit. And please see the “Quick Start
Guide” to find the highest SAR value reported to FCC.
• Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.
• Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
• While there may be differences between the
SAR levels of various devices and at various positions, they all meet the government requirement.
• This device has also been tested and meets the
FCC RF exposure guidelines for use with an accessory that contains no metal and positions
the handset a minimum of 15mm from the body.
Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Position the handset a minimum of 15mm from your body when the device is switched on.
Hearing Aid Compatibility (HAC) regulations for Mobile phones
• Your phone is compliant with the FCC Hearing
Aid Compatibility requirements.
• Choose the belt clips, holsters, or other similar body-worn accessories which do not contain metallic components to support the minimum distance of body-worn operation. Cases with metal parts may change the RF performance of the device, including its compliance with RF exposure guidelines, in a manner that has not been tested or certified, and use such accessories should be avoided.
• The FCC has adopted HAC rules for digital wireless phones. These rules require certain phone to be tested and rated under the
American National Standard Institute (ANSI)
C63.19-2011 hearing aid compatibility standards.
• The ANSI standard for hearing aid compatibility contains two types of ratings.
• M-Ratings: Rating for less radio frequency interference to enable acoustic coupling with hearing aids.
• T-Ratings: Rating for inductive coupling with hearing aids in tele-coil mode.
• Not all phones have been rated, a phone is considered hearing aid compatible under FCC rules if it is rated M3 or M4 for acoustic coupling and T3 or T4 for inductive coupling. These ratings are given on a scale from one to four, where four is the most compatible. Your phone meets the M3/T3 level rating.
• However, hearing aid compatibility ratings don't guarantee that interference to your hearing aids won't happen. Results will vary, depending on the level of immunity of your hearing device and the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
• This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in
different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
Industry Canada Conformance
IC Statement
This device complies with Industry Canada's license exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
• Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. For more information about FCC
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Hearing Aid Compatibility, please go to http://www.fcc.gov/cgb/dro .
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes
Restrictions in 5GHz band
(1) l'appareil ne doit pas produire de brouillage, et.
(2) l' utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
This device complies with the Canadian ICES-
003 Class B specifications. CAN ICES-3(B)/
NMB-3(B).
The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology. The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
Cet appareil numérique de la Canadian ICES-
003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
In addition, high-power radars are allocated as primary users (i.e. priority users) of the bands
5250-5350 MHZ and 5650- 5850 MHz and that
these radars could cause interference and/or damage to LE-LAN devices.
RF Exposure Information (SAR)
-Les dispositifs fonctionnant dans la bande
5150-5250 MHz sont reserves uniquement pour une utilisation a l’interieur afin de reduire les risques de brouillage prejudiciable aux systemes de satellites mobiles utilisant les memes canaux.
-De plus, les utilisateurs devraient aussi etre avises que les utilisateurs de radars de haute puissance sont designes utilisateurs principaux
(c.-ad., qu’ils ont la priorite) pour les bandes
5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL)
The SAR limit set by the ISED is 1.6W/kg. The highest SAR value of this device type complies with this limit. And please see the “Quick Start
Guide” to find the highest SAR value reported to the IC.
This device has also been tested and meets the
ISED RF exposure guidelines for use with an accessory that contains no metal and positions the handset a minimum of 15mm from the body.
Use of other accessories may not ensure compliance with ISED RF exposure guidelines.
Position the handset a minimum of 15mm from
your body when the device is switched on.
Déclaration d’exposition aux radiations:
Le produit est conforme aux limites d’exposition pour les appareils portables RF pour les Etats
Unis et le Canada établies pour un environnement non contrôlé. Le produit est sûr pour un fonctionnement tel que décrit dans ce manuel. La réduction aux expositions RF peut
être augmentée si l’appareil peut être conservé aussi loin que possible du corps de l’utilisateur ou que le dispositif est réglé sur la puissance de sortie la plus faible si une telle fonction est disponible. Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 15mm de distance entre la source de rayonne
India Regulatory Conformance
E-waste Information
The products manufactured by OnePlus comply with the E-waste Rules 2016 and its amendments. Considering the exemption listed in SCHEDULE II of the E-waste Rules, the content of hazardous substances is as follows:
1. Lead (Pb) – not over 0.1% by weight;
2. Cadmium (Cd) – not over 0.01% by weight;
3. Mercury (Hg) – not over 0.1% by weight;
4. Hexavalent chromium (Cr6+) – not over 0.1% by weight;
5. Polybrominated biphenyls (PBBs) – not over
0.1% by weight;
6. Polybrominated diphenyl ethers (PBDEs) – not over 0.1% by weight.
Electronic Equipment should not be disposed of with other household waste, please separate these items from other types of waste and recycle them to the authorized e-waste company. As a part of E-waste recycling initiative, OnePlus has partnered with two authorized E-waste companys named AS Attero and Exigo. You can contact AS Attero or Exigo to recycle your E-waste product. For further information about the OnePlus E-waste partner, you can contact at
Attero:
Website:www.attero.in
For the purpose of recycling and reducing the effect of the environment, the Electrical &
Email:[email protected]
Phone:1800-103-6328 Indian Official Languages for readability test as per IS 16333(Part-3):2017
Exigo:
Website: www.exigorecycling.com
Email: [email protected]
Toll Free: 1800-102-5018
Languages & Input
ASSAMESE, BANGLA, BODO, DOGRI, GUJARATI,
HINDI, KANNADA, KASHMIRI, KONKANI,
MAITHILI, MALAYALAM, MANIPURI (BENGALI),
MANIPURI (MEETEI MAYEK), MARATHI, NEPALI,
ODIA(ORIYA), PANJABI(PUNJABI), SANTHALI
(OI CHIKI), SANTHALI (DEVANAGRI), SANSKRIT,
SINDHI(DEVANAGARI), TAMIL, TELUGU, URDU,
ENGLISH
You can choose your language according to the following steps:
Settings > System > Languages & input >
Languages > Choose your preference language.
This mobile supports inputting for below mentioned Indian Official Language as per IS
16333(Part-3):2017
Mobile phone supports all the below mentioned
HINDI, MARATHI, ENGLISH
Care and Maintenance
• Touching the screen with a sharp object may cause the screen to be scratched.
The following suggestions will help you maintain and prolong the life of your device.
• Please do not touch the connection port of the phone, as static electricity may harm components in the device. • Only qualified and authorized personnel should make repairs to this product.
• Ideal operating temperatures are 0°C to 35°C,
Ideal storage temperatures are -20°C to +45 °C. • Disabling features such as Bluetooth and Wi-
Fi when not in use and dimming the screen can help you save energy and extend battery life.
• Only operate your phone between 35% to 85% humidity.
• Clean your phone and charger with a soft, clean, dry cloth. If the screen comes into contact with liquid or dust, please clean it immediately.
Do not use alcohol or irritating chemicals to clean the device.
• Do not place the phone on uneven or stable surfaces.
• Do not hit, press, shake or drop the phone to avoid damage and injury.
• Charger are not waterproof. Please do not use these devices in the bathroom, areas of high temperature, humidity or dust; please avoid rain.
• When the phone is transmitting data or saving information, do not remove the SIM card.
• Please keep the phone out of reach of children in order to prevent injuries or property damage.
OnePlus Device Warranty
Information
OnePlus devices purchased on oneplus.com or authorized sales channels come with a limited warranty. The duration of this warranty is dependent on the original country or region of purchase and is only redeemable within the original country or region. Unless otherwise specified, this warranty covers the hardware components of the product as originally supplied and does not cover, or partially covers, software, consumable items, or accessories, even if packaged or sold together with the product. The limited warranty only covers functional defects of product caused by workmanship or build materials. For more details, please contact OnePlus Customer
Support by visiting oneplus.com/support.
The limited warranty does not cover
4. Devices that have the serial number or the
IMEI number removed, defaced, damaged, altered or made illegible.
1. Defects or damage resulting from accidents, neglect, misuse, or abnormal use; abnormal conditions or improper storage; exposure to liquid, moisture, dampness, sand or dirt; unusual physical, electrical or electromechanical stress.
5. Ordinary wear and tear.
6. Defects or damage resulting from the use of the product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by
OnePlus.
2. Scratches, dents and cosmetic damage, unless caused by OnePlus.
3. Defects or damage resulting from excessive force or use of metallic objects on the touch screen.
7. Any physical feature defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by OnePlus.
8. Defects or damage resulting from external
causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source.
9. Defects or damage resulting from cellular signal reception or transmission, or viruses and
3rd party software problems introduced into the product.
10. Free warranty replacements and repairs are only valid in the country or region of purchase.
Please contact OnePlus Customer Support for more details.
Return Policy (Limited to North
America & Europe)
OnePlus phones and accessories are made to the highest standards and undergo rigorous testing. If you are not satisfied with your OnePlus product for any reason, you may request a return within 15 calendar days of delivery. Once we approve your return request and receive the product, we will perform standard inspection.
And if the product passes the inspection, we will give you a full refund. Any shipping and handling fees incurred in the return process are not covered by the refund.
Return requests made outside of the 15-day period will not be accepted. We may also choose not to accept returns within these circumstances:
1. Defects or damages caused by misuse, neglect, physical damage, tampering, incorrect adjustment, normal wear and tear or incorrect installation after purchase.
2. Price fluctuations being the sole reason for return.
3. Customized customer contracts. In accordance with the U.K. Consumer Rights Act
2015, any goods that are not (1) of satisfactory quality; (2) fit for their given purpose; or (3) as described, may be returned free of charge within 30 days of delivery. Please submit a ticket describing the problem with your device. In order to be eligible for a refund, you must contact us within 30 days and describe in details how the goods were defective, damaged, or materially different. We may choose not to accept returns for any of the above mentioned circumstances. In all cases, we will inspect the product and verify the fault. To qualify for a replacement or refund, device must be in “as new” condition and include all original contents of the package. We reserve the right to refuse a refund or exchange if the product returned is deemed to have been damaged.
Please contact OnePlus Customer Support to request a return at oneplus.com/support.
Support Center: www.oneplus.com/de/support
Bedienungsanleitungen im Download:
US
OnePlus Customer Support https://www.oneplus.com/de/support/manuals
Support information and assistance go to: www.oneplus.com/support
Download manuals: https://www.oneplus.com/support/manuals
FR
OnePlus Service Clients
Visitez le site d’assistance en ligne pour obtenir plus d’informations: www.oneplus.com/fr/support
DE
OnePlus Kundenbetreuung
Weitere Informationen finden Sie in unserem
Téléchargements et Manuels: https://www.oneplus.com/fr/support/manuals
ES
OnePlus Atención al Cliente
Para información, soporte y asistencia vaya a: www.oneplus.com/es/support
Descarga el manual en: https://www.oneplus.com/es/support/manuals
IT
OnePlus Assistenza Clienti
Per informazioni di supporto e assistenza vai su: www.oneplus.com/it/support
Scarica manuali: https://www.oneplus.com/it/support/manuals
PT
Suporte ao Cliente OnePlus
Para informações, suporte e assistência, acesse: www.oneplus.com/pt/support
Descarregar manual: https://www.oneplus.com/pt/support/manuals
SE
OnePlus Kundsupport
För supportinformation och hjälp gå till: www.oneplus.com/se/support
Ladda ned manualer: https://www.oneplus.com/se/support/manuals
NL
OnePlus Klantenservice
Voor ondersteuning bij producten ga je naar: www.oneplus.com/nl/support
Download handleidingen: www.oneplus.com/nl/manual
IN
OnePlus Customer Support
Support information and assistance go to: www.oneplus.in/support
Download manuals: https://www.oneplus.in/support/manuals
FI
OnePlus asiakaspalvelu
Tuotetuki ja asiakaspalvelu: www.oneplus.com/fi/support
Lataa käyttöohjeita:
www.oneplus.com/fi/support/manuals Lae alla käsiraamat: www.oneplus.com/ee/support/manuals
DK
OnePlus kundesupport
For support, information og hjælp, venligst gå til: www.oneplus.com/dk/support
Download brugsmanual: https://www.oneplus.com/dk/support/manuals
EE
OnePlus klienditugi
Tugiteave ja abi: www.oneplus.com/ee/support
LT
Pagalba klientams
Eiti į palaikymo informacij ą bei pagalb ą : www.oneplus.com/lt/support
Parsisi ų sti varototojo vadov ą : www.oneplus.com/lt/support/manuals
RO
Asistenț ă clienți OnePlus
Informații de suport și asistenț ă : https://www.oneplus.com/ro/support
Desc ă rcați manuale: https://www.oneplus.com/ro/support/manuals

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