Twin Eagles Beer Dispenser User manual

Twin Eagles Beer Dispenser User manual
Twin Eagles
Outdoor Beer Dispenser
Model: TEBK24-F
18912A 01/17
Important Safety Instructions
Safety information ...............................................................2
Unpacking your appliance ..................................................3
Warranty registration .....................................................3
Installing your appliance ......................................................4
Cabinet clearances .........................................................4
Leveling the appliance ....................................................4
Electrical connection ......................................................5
Installing the anti-tip device .................................................6
Product dimensions ............................................................8
Using your Electronic control .............................................9
Starting your appliance ...................................................9
Turning your appliance "ON" or "OFF" ...........................9
Adjusting the temperature ..............................................9
Beer dispenser operation ...............................................9
Alarms ............................................................................9
Door ajar ...................................................................9
Temperature sensor fault ..........................................9
High and Low temperature .......................................9
Alarm mute .. .................................................................9
Using your beer dispenser.................................................10
Shelving .......................................................................10
Tap equipment and assembly......................................11
Externally mounting CO2 tank .......................................15
CO2 regulator ................................................................16
Drain kit ........................................................................17
Care and cleaning ............................................................17
Cleaning the drain sump ...............................................17
Keg coupler cleaning ....................................................18
Faucet cleaning ............................................................18
Tap cleaning kit .............................................................19
Cleaning the beer line ...................................................19
Front grille .....................................................................19
Cabinet .........................................................................19
Interior ..........................................................................19
Long term storage / winterization .................................20
Stainless steel maintenance ............................................22
Energy saving tips ...........................................................23
Troubleshooting ................................................................24
Obtaining service .............................................................24
Warranty ...........................................................................25
Warnings and safety instructions appearing in this guide
are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care
must be exercised when installing, maintaining, or operating this appliance.
Recognize Safety Symbols,
Words, and Labels.
WARNING - You can be killed or seriously injured
if you do not follow these instructions.
CAUTION-Hazards or unsafe practices which could result in personal injury or property / product damage.
NOTE-Important information to help assure a problem
free installation and operation.
State of California Proposition 65 Warning:
This product contains one or more chemicals known
to the State of California to cause birth defects or
other reproductive harm..
State of California Proposition 65 Warning:
This product contains one or more chemicals known
to the State of California to cause cancer.
Warranty Registration
It is important you send in your warranty registration card
immediately after taking delivery of your appliance or you
can register online at:
Use two or more people to move product.
Failure to do so can result in personal injury.
The following information will be required when registering
your appliance.
Service Number
Serial Number
Date of Purchase
Dealer’s name and address
Remove Interior Packaging
Your appliance has been packed for shipment with all parts
that could be damaged by movement securely fastened.
Remove internal packing materials and any tape holding internal components in place. The owners manual is shipped
inside the product in a plastic bag along with the warranty
registration card, and other accessory items.
The service number and serial number can be found on the
serial plate which is located inside the cabinet on the left
side near the top. (See figure 1).
Keep your carton and packaging until your appliance has
been thoroughly inspected and found to be in good condition. If there is damage, the packaging will be needed as
proof of damage in transit. Afterwards please dispose of all
items responsibly.
WARNING - Dispose of the plastic bags which can
be a suffocation hazard.
Figure 1
Note to Customer
This merchandise was carefully packed and thoroughly
inspected before leaving our plant. Responsibility for its
safe delivery was assumed by the retailer upon acceptance
of the shipment. Claims for loss or damage sustained in
transit must be made to the retailer.
WARNING - Help Prevent Tragedies
Child entrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous - even if they sit out for "just a few hours".
If you are getting rid of your old refrigerator, please
follow the instructions below to help prevent accidents.
If the appliance was shipped, handled, or stored in other
than an upright position for any period of time, allow the appliance to sit upright for a period of at least 24 hours before
plugging in. This will assure oil returns to the compressor.
Plugging the appliance in immediately may cause damage
to internal parts.
Before you throw away your old refrigerator or
• Take off the doors or remove the drawers.
• Leave the shelves in place so children may not
easily climb inside.
Select Location
The proper location will ensure peak performance of your
appliance. We recommend a location where the unit will
be out of direct sunlight and away from heat sources. To
ensure your product performs to specifications, the recommended installation location temperature range is from 55
to 115°F (13 to 46°C).
Front Grille,
keep this area
Cabinet Clearance
Ventilation is required from the bottom front of the appliance. Keep this area open and clear of any obstructions.
Adjacent cabinets and counter top can be installed around
the appliance as long as the front grille remains unobstructed.
Front Leveling
Figure 2
Leveling Legs
Adjustable legs at the front and rear corners of the appliance should be set so the unit is firmly positioned on the
floor and level from side to side and front to back. The
overall height of your appliance may be adjusted between
the minimum, 333⁄4" (85.7 cm), by turning the leveling leg in
(CW ↷) and the maximum, 343⁄4" (88.3 cm) by turning the
leveling leg out (CCW ↶).
To adjust the leveling legs, place the appliance on a solid
surface and protect the floor beneath the legs to avoid
scratching the floor. With the assistance of another person,
lean the appliance back to access the front leveling legs.
Raise or lower the legs to the required dimension by turning
the legs. Repeat this process for the rear by tilting the appliance forward using caution. On a level surface check the
appliance for levelness and adjust accordingly.
The front grille screws may be loosened and the grille adjusted to the desired height. When adjustment is complete
tighten the two front grille screws. (See Figure 5).
Front Grille
Do not obstruct the front grille. The openings within the
front grille allow air to flow through the condenser heat exchanger. Restrictions to this air flow will result in increased
energy usage and loss of cooling capacity. For this reason
it is important this area not be obstructed and the grille
openings kept clean. twin Eagles does not recommend the
use of a custom made grille as air flow may be restricted.
(See Figure 2).
Do not remove
ground prong
Electrical Shock Hazard
• Do not use an extension cord with this appliance.
They can be hazardous and can degrade product
• This appliance should not, under any circumstances, be installed to an un-grounded electrical supply.
• Do not remove the grounding prong from the power
cord. (See Figure 3).
• Do not use an adapter. (See Figure 4).
• Do not splash or spray water from a hose on the
appliance. Doing so may cause an electrical shock,
which may result in severe injury or death.
Figure 3
Electrical Connection
A grounded 115 volt, 15 amp dedicated circuit is required.
Figure 4
This product is factory equipped with a power supply
cord that has a three-pronged, grounded plug. It must be
plugged into a mating grounding type receptacle in accordance with the National Electrical Code and applicable local codes and ordinances (see Figure 6). If the circuit does
not have a grounding type receptacle, it is the responsibility
and obligation of the customer to provide the proper power
supply. The third ground prong should not, under any circumstances, be cut or removed.
Figure 6
Front grille
Figure 5
Ground Fault Circuit Interrupters (GFCI) are prone to nuisance tripping which will cause the appliance to shut down.
GFCI’s are generally not used on circuits with power equipment that must run unattended for long periods of time, unless required to meet local building codes and ordinances.
Front grille screw
(54.6 cm)
Leveling Leg
Bottom View of
Beer dispenser
Front of cabinet
Figure 7
Step by step instructions for locating the
position of the bracket:
If your refrigerator is not located under a counter
top (free standing), you must use an anti-tip device
installed as per these instructions. If the refrigerator is
removed from its location for any reason, make sure
that the device is properly engaged with the anti-tip
bracket when you push the refrigerator back into the
original location. If the device is not properly engaged,
there is a risk of the refrigerator tipping over, with the
potential for property damage or personal injury.
1) Decide where you want to place the beer dispenser.
Slide it into place, being careful not to damage the floor,
leaving 1" (2.5 cm) of clearance from the rear wall to allow
room for the anti-tip bracket.
2) Raise the rear leveling legs approximately 1⁄4" (6 mm) to
allow engagement with the anti-tip bracket. Level the unit
by adjusting all the leveling legs as required. Turning the
leveling leg counterclockwise will raise the unit and clockwise will lower the unit.
3) Make sure the beer dispenser is in the desired location,
then mark on the floor the rear and side corner of the cabinet where the anti-tip bracket will be installed. If the installation does not allow marking the rear corner of the cabinet,
then make temporary lines on the floor marking the front
corner of the cabinet, excluding the door. Slide the beer
dispenser out of the way. From the temporary line extend
the sidewall line back 211⁄2" (54.6 cm) as shown in Figure 8.
If installing on a concrete floor, concrete fasteners are
required, (not included with the anti-tip kit).
4) Align the anti-tip bracket to the marks on the floor so
the side of the bracket lines up with the side of the cabinet
mark, and the "V" notches on the anti-tip bracket line up
with the end of the 211⁄2" (54.6 cm) line (Rear of cabinet
Any finished flooring should be protected with appropriate
material to avoid damage when moving the unit.
5) Fasten the anti-tip bracket to the floor using the supplied
screw. (See Figure 8).
6) Slide the cabinet back into position, making sure the rear
cabinet leveling leg slides under the anti-tip bracket engaging the slot.
Floor Mount Installation
The anti-tip bracket is to be located on the floor in the left or
right rear corner of the beer dispenser as shown in
Figure 7.
When the floor mounted anti-tip bracket is used the minimum adjusted height of the cabinet is increased by
⁄8" (9 mm).
t of
t lin
f c Rear Leveling leg
t li
(54.6 cm)
Figure 8
f ca
t lin
"V" notches
in bracket
Figure 8a
"V" notches
in bracket
(61 cm)
**34" to 35"
(86.4 to 88.9 cm)
23 ⁄8"
(60.7 cm)
33 ⁄4" to 34 ⁄4"
(85.7 to 88.3 cm)
23 ⁄32"
(60.2 cm)
26 ⁄16"
(66.8 cm)
46 ⁄32"
(117.9 cm)
(66.8 cm)
140 lbs
(63.6 kg)
(30.3 cm)
(31.1 cm)
(27.9 cm)
Figure 10
(54.6 cm)
Figure 9
Figure 9a
Figure 11
* Depth dimension of rough-in opening may vary depending on each individual installation. To recess entire door "F"
dimension plus 1" (2.5 cm) for thickness of power cord plug
is required.
If necessary to gain clearance inside the rough-in
opening a hole can be cut through the adjacent cabinet and the power cord routed through this hole to a
power outlet. Another way to increase the available
opening depth is to recess the power outlet into the
rear wall to gain the thickness of the power cord plug.
Not all recessed outlet boxes will work for this application as they are too narrow, but a recessed outlet box
equivalent to Arlington #DVFR1W is recommended for
this application, (see Figure 11).
** Minimum rough-in opening required is to be larger than
the adjusted height of the cabinet.
# A grounded 15 amp dedicated circuit is required. Follow
all local building codes when installing electrical and appliance.
Figure 12
close-up of
Press and Hold
Press and Hold
Starting your beer dispenser
Plug the beer dispenser power cord into a wall outlet. Your
beer dispenser will begin cooling after power is applied.
If your beer dispenser does not start, check that the beer
dispenser is turned on and the set temperature is cold
Figure 13
Temperature Sensor Fault: If the controller detects that the temperature sensor is
not properly functioning, a temperature
sensor alarm will sound in one (1) second intervals. "E1"
will flash on the display panel and the Alarm LED located
at the top left of the display below the word "Alarm" will be
illuminated. Please call Twin Eagles Customer Service or
your dealer if this error code is displayed.
Turning your beer dispenser ON or OFF
If the beer dispenser is on, the beer dispenser temperature
will be shown on the display. To turn the beer dispenser off,
press and hold the "ON/OFF" button for three (3) seconds.
"OFF" will appear on the display.
If the beer dispenser is not on, "OFF" will be shown on the
display. To turn the beer dispenser on, press and hold the
"ON/OFF" button for three (3) seconds. The beer dispenser
temperature will be shown on the display.
• High and Low Temperature Alarm: If
the storage compartment temperature deviates
excessively from the set-point temperature, the
alarm will sound in (1) second intervals. The
display panel will flash either "Hi" or "Lo" depending upon the condition and the Alarm LED
light at the top left of the display below the word
"Alarm" will be illuminated. The alarm will remain active
until the condition is corrected.
Set temperature
To set the beer dispenser temperature, press and hold
the "SET" button. When the "SET" button is pressed, the
display will show the set temperature. While holding the
"SET" button, press the "WARMER" or "COLDER" buttons
to adjust set temperature.
Beer dispenser operation
The available temperature range of the beer dispenser is
34° to 46°F (1° to 8° C).
After a high temperature alarm condition, check all perishables to ensure they are safe for consumption.
It may take up to 24 hours for your beer dispenser to reach
desired temperature. This will depend on amount of content
loaded and number of door opening and closings.
For best results allow beer dispenser to "pull down" to
desired set temperature before loading. Once contents are
loaded, allow at least 48 hours for temperature to stabilize
before making any adjustments to the set temperature.
The temperature alarm may occur as a result of high usage
or introduction of warm contents to the storage compartment. If the temperature alarm continues to occur, your unit
may require service.
Your electronic control will monitor beer dispenser function
and alert you with a series of audible and visual alarms.
• Door Ajar Alarm: If the door has been left
open for over five (5) minutes, the alarm
will sound in one (1) second intervals. The
display panel will flash "do" and the Alarm LED located at
the top left of the display below the word "Alarm" will be illuminated. This will stop as soon as the door is closed.
Alarm Mute
Press any key to mute the audible portion of an alarm.
This action will only mute the alarm. If the condition that
caused the alarm continues, the alarm code will continue to
flash and will sound for 20 seconds every 60 minutes.
The unit is shipped with the (2) shelves taped in place in
the upper and the lower shelf positions. Remove them from
the refrigerator and arrange them as follows when setting
up your unit.
If you are using a quarter barrel of beer, you can add shelf
space for keeping your mugs chilled. The quarter barrel
must set on the floor, it cannot fit on the shelf, see
Figure 16. Be sure the white floor plate is in the bottom of
the interior compartment before positioning the barrel.
Installed upper
shelf above
Figure 14
Two shelves
If you are not serving beer on tap, your keg dispenser can
be used as a refrigerator by placing both shelves on the
mounting brackets as shown in Figure 15. The shelves are
marked upper and lower, The upper shelf should be placed
in the top shelf position and the shelf marked lower should
be placed in the bottom shelf position.
Quarter barrel
Figure 16
Stored lower shelf
White floor plate
If you are using a half barrel (keg) or (2) 1/6 barrels, place
the two shelves on the right side of the keg dispenser on
the two mounting hooks for storage. (See Figure 17). Be
sure the white floor plate is in the bottom of the interior
compartment before positioning the barrel(s).
Stored upper and
lower shelves
on side
If you are using the appliance as a refrigerator for perishable foods, the set-point temperature should be set
between 34°F and 42° F (1.2° C and 5.7° C).
Two shelves
Half barrel (keg)
Figure 15
Figure 17
White floor plate
Tools required for installation:
This beer dispensing unit will support one half (1⁄2) barrel
or one quarter (1⁄4) barrel. The double draft tower units can
support two sixth (1⁄6) barrels of beer. See chart below for
quantity of beer in each barrel size.
Flat bladed screwdriver
Phillips screwdriver
Adjustable wrench or a 11⁄8" open end wrench
⁄2" open end wrench
Barrel Sizes
1/6 barrel
1/4 Barrel
1/2 Barrel
23 ⁄16"
(59.2 cm)
14 ⁄16"
(37.6 cm)
(59.2 cm)
(23.5 cm)
(43.2 cm)
(43.2 to 43 cm)
#12 ounce
17" to 171⁄4"
CO2 can be dangerous. If it becomes difficult to
breathe and/or your head starts to ache, a high
concentration of carbon dioxide may be present.
Leave the area immediately.
• The CO2 tank must always be connected to the
regulator. Never connect the tank to the keg.
• The CO2 tank must be securely mounted in the
upright position. Secure it with the chain provided.
• Never drop or throw the CO2 tank.
• Keep the CO2 tank away from heat.
• Ventilate the area after a CO2 leak.
Table A
Keg Size
#of kegs per
5 pound CO2 Tank
5 gallon Corny
15 to 22
1/6 barrel
14 to 21
1/4 Barrel
10 to 14
1/2 Barrel
5 to 7
Table B
1. Remove shelving and packaged components from the
interior of the refrigerator before beginning the assembly process.
2. Take your empty 5 pound CO2 tank to your local gas
supply dealer to be filled. You can usually find them in
your "yellow pages" under "Welding Supply" or "Fire
Protection". One 5 pound tank can process many kegs
(see table "B").
3. Tower mounting (if you are installing the unit under a
counter skip to step 4). If you are mounting the tower
directly to the top of the refrigerator, first remove the
four screws from the top of the refrigerator. Remove the
foam plug from the large hole in the top of the refrigerator. Feed the clear beer line through the tower gasket
and the large hole in the refrigerator top. Align the 4
holes in the tower with the 4 holes in the refrigerator
top and secure the tower with the 4 screws removed
previously. Skip to step 5.
Tap Equipment and Assembly
Your dispensing kit includes the following parts:
Polished stainless steel tower with clear beer line (single
or double dispense)
Tower Gasket
Phillips oval head screws
Knob for Tower (Faucet Handle)
Keg coupler(s)
CO2 regulator with red gas line(s) attached
Empty 5 pound CO2 tank
Plastic clamp(s) large and small
Faucet wrench
Single Dispense Tower Kit
Connect A to A ,etc........
Double Dispense Tower Kit
Connect A to A ,etc........
Figure 24
Figure 23
Figure 19
Hose clamps
use for connections
Figure 18
Hose clamps
use for connections
A and C
A and C
Figure 25
Figure 20
Figure 26
with red
5 Pound
CO2 Tank
Figure 27
Figure 21
5 Pound
CO2 Tank
Figure 22
with red
airline Figure 28
Rear of counter top
(3.5 cm)
11⁄2 (38 mm)
to suit
top depth
(64.3 cm)
(7.3 cm)
⁄4" (6 mm)
(10.8 cm)
(16.2 cm)
(15.6 cm)
(31.1 cm)
Figure 29
The cutout dimensions shown in Figure 29 are based on
a 255⁄16" (64.3 cm) deep counter top. Your counter top may
be different than this and require other front to back dimensioning. Refer to the product dimensions on page 8 when
determining the required dimensions.
Grate from top of
beer dispenser
4. If you are installing your keg refrigerator under a counter you will need to drill 5 holes in the counter top to
mount the tower. The first hole is a 11⁄2" diameter hole
located at the center of the tower for the beer line, locate approximately 131⁄2" (34.3 cm) from the front edge
of the counter top (based on a counter top depth of
255⁄16"). Next drill the 4 tower mounting holes per the dimensions in Figure 29. The hole diameter is dependent
on the counter top material and if screw anchors are
required. The screws supplied are in the literature pack
and are a #10 x 1" type AB stainless steel screw. Mark
and cut the rectangular cutout for the drain sump. After
the holes are drilled and the keg refrigerator is in place
under the counter top feed the beer line through the
tower gasket, the 11⁄2" hole in the counter top and the
hole in the top of the keg refrigerator. Mount the tower
to the counter top with the 4 screws provided. Place
the counter top drain sump, from the literature pack, in
the rectangular hole with the radius cutout to the rear
around the tower and place the grate in the sump.
5. Mount the regulator to the CO2 tank (connection B ).
Note that the regulator has left hand threads and has to
be turned counterclockwise to tighten. Tighten with the
adjustable wrench or the 11⁄8" open end wrench.
6. Connect the red air line(s) from the regulator to the
large air line fitting on the keg coupler with a large
hose clamp (connection C ).
7. Connect the clear beer line from the tower to the small
air line fitting on the keg coupler with a small hose
clamp (connection A ).
8. Locate the CO2 tank in the corner of the refrigerator as
shown in Figure 32 and secure with the chain. Close
the faucet handle on the tower.
Counter top
sump from
literature pack
Figure 31
Figure 30
9. Hooking up the keg coupler to the keg: Verify the coupler is in the "OFF" position (see Figure 33a).Align the
lugs on the keg with the corresponding openings on the
keg coupler and turn clockwise until the coupler stops
(about 90°). Push down and twist the top of the coupler
clockwise to allow gas to enter the keg.
Push faucet handle back toward
tower to close the faucet
with "S"
The chain is fastened and taped to the
top of the interior liner. Remove the tape
and secure the CO2 tank in place in the
back right corner. Loop chain around top
of tank and connect with "S" hook.
Figure 32a
Rotate the top of the coupler counter clockwise to extend the coupler
to the to the "OFF"position.
Figure 33a
Figure 32
on keg
Figure 33b
Figure 33
Optional CO2 tank external mounting bracket:
The optional mounting bracket is designed to hold the 5#
CO2 cylinder that comes with the beer dispenser. Larger
cylinders may be purchased from a third party and mounted
externally. Use the hole port on the rear of the cabinet to
run the CO2 line to the keg.
Remove foam plug
from hole port
Many options are available for mounting the CO2 tank outside of the beer dispenser to gain additional cold storage
space inside.
Secure the optional external mounting bracket on the
back of the beer dispenser (this is ideal for mobile
units) or mount within adjacent cabinetry (ideal for
undercounter built-in units:
Mount the (4) screws (#10-32 x 3⁄4" flathead machine
screws) provided with the bracket in the rear of the appliance, see Figure 34. Do not completely tighten. Place the
keyhole slots in the flanges of the bracket over the four
screws and tighten them to secure the bracket to the back
of the cabinet. The bracket can also be fastened to adjacent cabinetry using the provided #10 x 3⁄4" wood screws.
Mark the hole locations where required using a pencil and
the slots in the mounting bracket. Drill appropriate pilot
holes (depending on the material you are mounting to) and
secure the bracket per the above instructions.
Screws (4)
Figure 34
Reseal hole
around tubing with
the foam plug
Consider the length of the red air line when choosing a
place for the CO2 tank. The red air line supplied is 4 feet
(1.2 meters) long.
With the gauges mounted to the CO2 tank place the tank in
the mounting bracket.
Remove the foam plug from the hole port as shown in Figure 34, and feed the red CO2 line(s) through the rear wall
and out the coil cover on the inside of the cabinet. Connect
the red CO2 line to the keg coupler.
CO2 tank
placed in the
Reseal the hole in the back of the cabinet with the foam
plug. See Figure 35. The foam plug may have to be cut to
reseal the hole.
Figure 35
If the CO2 tank is placed on the floor it must be secured in
the upright position with a chain or other means to prevent
it from being tipped over.
CO2 Regulator (Single Dispense Tower)
Your beer dispenser comes equipped with a 5 pound CO2
tank and a single gauge regulator. The gauge reads the
pressure being supplied to the beer keg.
To adjust the pressure (Single Gauge):
1. Close the shutoff valve at the bottom of the regulator.
2. Be sure the faucet handle is closed on the tower (see
Figure 32).
3. Loosen the lock nut by turning ↶ counterclockwise using the 1⁄2" open end wrench until loose, this will allow
adjustment of the pressure adjustment screw.
4. With the flat bladed screwdriver turn the adjustment
screw ↷ clockwise to increase the pressure or ↶ counterclockwise to decrease the pressure.
5. Open the shutoff valve on the bottom of the regulator. The gauge reading may drop but will return very
6. Pull the ring on the keg coupler to allow the gas to flow
7. Make any fine adjustments if necessary with the adjustment screw.
8. Tighten the locknut with the 1⁄2" open end wrench by
turning clockwise ↷.
Figure 36
Ring on keg
Pressure Gauge
Lock Nut
CO2 Regulator (Double Dispense Tower)
Your beer dispenser comes equipped with a 5 pound CO2
tank and a dual gauge regulator. The lower gauge should
be reading approximately 750 psi (52 bar) when the tank
is properly filled and the tank is (not in the refrigerator) at
room temperature. The tank will read less when chilled.
Use this lower gauge as an indicator of how much CO2 you
have left in the tank.
The upper gauge reads the pressure being supplied to the
beer keg. Follow the procedure below to adjust the pressure to 12 - 14 psi (0.8 to 1 bar) for lager beer or 9 - 12 psi
(0.6 to 0.8 bar) for ale's.
If the CO2 tank is inside the refrigerated compartment it
should be allowed to stabilize for a period of 12 hours at
that temperature before adjusting the pressure.
To adjust the pressure (Upper Gauge):
1. Close the shutoff valves at the bottom of the regulator.
2. Be sure the faucet handle is closed on the tower (see
Figure 32).
3. Loosen the lock nut by turning ↶ counterclockwise using the 1⁄2" open end wrench until loose, this will allow
adjustment of the pressure adjustment screw.
4. With the flat bladed screwdriver turn the adjustment
screw ↷ clockwise to increase the pressure or ↶ counterclockwise to decrease the pressure.
5. Open the shutoff valve on the bottom of the regulator. The gauge reading may drop but will return very
6. Pull the ring on the keg coupler to allow the gas to flow
7. Make any fine adjustments if necessary with the adjustment screw.
8. Tighten the locknut with the 1⁄2" open end wrench by
turning clockwise ↷.
Adjustment Screw
shutoff valve
(closed position shown)
Lock Nut
Upper Gauge
Lower Gauge
(2) shutoff
valves (closed
position shown)
Figure 37 (Regulator for
Single Dispense Tower)
Figure 38 (Regulator for
Double Dispense Tower)
Drain kit (All Models): The drain kit is shipped in
place and ready to use. To empty: Pull drain hose out of
bottle cap, remove bottle from unit, unscrew cap and discard waste and rinse bottle. Reinstall bottle in unit.
grate for cleaning sump area
Cleaning the drain sump:
On a free standing beer dispenser remove the grate from
in front of the tower, clean with soap and water and dry
before reinstalling. Clean the sump area with soapy water
and dry. (See figure 39).
On a built in beer dispenser remove the grate and counter top sump, clean with soap and water and dry before
reinstalling. Clean the sump area with soapy water and dry.
(See Figure 40).
Figure 39
Counter top
Clean and dry
sump area
Figure 40
Cleaning and Maintaining Dispensing System
Faucet Cleaning
The dispensing system needs to be cleaned between
usage to prevent spoilage and/or foul taste in your beer.
Turn off the gas supply with the shutoff valve(s) under the
regulator (see Figure 37 or 38) and open the faucet to relieve the pressure. To remove the faucet from the tower use
the spanner wrench provided. Place the pin on the wrench
into the hole on the faucet collar and turn clockwise ↷ to
remove the faucet. (See Figure 43).
Keg Coupler Cleaning
Remove the keg coupler from the keg if necessary. Close
the gas valve(s) below the regulator, remove both the red
gas line(s) and clear beer line(s) from the keg coupler(s) by
removing the plastic hose clamps (See Figure 41). Soak
and brush the keg coupler in hot water or a sanitizing solution. Rinse thoroughly with clean water. Dry all parts and
Remove the knurled cap from the faucet body just below
the handle and pull the handle assembly from the faucet.
This will allow the shaft to be removed from the back of the
faucet, see Figure 44.
Hose clamps can be
released by a lateral
movement to the head.
Place pin on
wrench into hole
in faucet collar.
Figure 43
Figure 41
After removing the
handle the shaft will
slide out the back of the
Unscrew knurled
cap on faucet body
and remove handle
Figure 44
Figure 42
Soak all faucet parts in hot clear water or a solution of hot
water and a sanitizing solution. Do not use soap. Rinse
thoroughly with clean water.
Reassemble faucet, assemble faucet to tower (be sure
faucet is in off position), and turn on gas valve.
Tap Cleaning Kit
This is an optional item (part number S19906) Kit includes
everything to quickly clean tap. Includes cleaning solution,
pump, mixing bottle, brush and wrench.
Front Grille
Be sure that nothing obstructs the required air flow openings in front of the cabinet. At least once or twice a year,
brush or vacuum lint and dirt from the front grille area (see
page 4).
Cleaning the beer line (using tap cleaning kit
With the faucet removed from the tower (see page 18) and
the keg coupler removed from the keg (see page 18), place
the end of the beer line in a pail or pan. Secure the pump
to the tower with the coupler nut provided on the pump
assembly. Pump a sanitizer / cleaner through the beer line
until clean. Rinse the pump bottle with hot water, and using
the pump, flush the beer line 2 or 3 times with clean hot
Pump connected
to tower
SHOCK HAZARD: Disconnect electrical power from the
appliance before cleaning with soap and water.
The stainless steel cabinet can be washed with either a
mild soap and water and thoroughly rinsed with clear water.
NEVER use abrasive scouring cleaners. Dry thoroughly
with a terry towel.
Wash interior compartment with mild soap and water. Do
NOT use an abrasive cleaner, solvent, polish cleaner or
undiluted detergent.
Care of Appliance
1. Avoid leaning on the door, you may bend the door
hinges or tip the appliance.
2. Exercise caution when sweeping, vacuuming or mopping near the front of the appliance. Damage to the
grille can occur.
3. Periodically clean the interior of the appliance as
In the Event of a Power Failure
beer line
Pail or pan
Figure 45
If a power failure occurs, try to correct it as soon as possible. Minimize the number of door openings while the
power is off so as not to adversely affect the appliance's
Long term storage / winterization:
1. Time to Winterize, when the daily low ambient temperature is at or below 38F.
Operating of the unit at ambient temperatures below the
recommended Winterization temperature will void your warranty.
Front grille
2. Turn unit off, (see page 9).
3. Remove all contents.
4. If necessary, move the unit so you can gain access to
the rear of the product.
5. Unplug the unit from the power outlet.
6. It is also recommended that the power to the outlet be
turned-off if the circuit is not required for other items
during the Winter season.
7. Shut-off CO2 tank valve.
8. Drain beer line(s)
a. Remove Sankey tap (keg coupler), (see
page 18).
b. Remove faucet on tower, (see page 18).
c. Beer lines will gravity drain.
d. Clean beer line tubing, (see page 19).
Figure 46
Figure 47a
Remove floor
protector and
edge guard
and clean
If the plastic defrost drain pan located
under the compressor contains water,
use a sponge to remove as much
water as possible
15. Thoroughly clean the rear access cover and re-install
on the unit.
16. Wipe down all interior surfaces with anti-bacterial
cleaner to be followed with clean rinse water to remove
any residual chemicals which could cause staining. Do
not use any abrasive cleaners or scouring pads.
9. Disassemble faucet and clean, (see page 18).
10. Soak and clean Sankey Low-Boy tap, (see page 18).
11. When cleaning unit pay particular attention to any
cracks and crevices that may have accumulated dirt
and debris.
12. Remove the front toe-grille, (see Figures 46 and 47),
and use a brush and vacuum to clean dirt and debris
from beneath the unit.
13. Thoroughly clean the toe-grille and re-install on the
14. Remove the rear access cover, (see Figure 48), and
use a brush and vacuum to clean dirt and debris from
the machine compartment.
Front grille screw
Clean out
Figure 47
Remove plastic floor protector and
stainless steel lower edge guard to
clean underneath.
17. Leave door open and allow to completely dry out before closing door.
18. Thoroughly clean the door gasket with anti-bacterial
cleaner to be followed with clean rinse water to remove
any residual chemicals.
19. Thoroughly clean the exterior with a cleaner approved
for stainless steel . Do not use any abrasive cleaners
or scouring pads.
20. Any mounting hardware / fasteners that are showing
signs of corrosion should be replaced.
21. Once the exterior has been thoroughly cleaned, you
may want to apply a coating of car wax to help protect
against spotting from moisture, dirt, and debris that
may accumulate on the surfaces during the Winterization period.
22. Do not place a cover on the unit, as this can trap condensation.
Remove 11
screws from
around the
perimeter of the
access cover
with a 5⁄16" nut
After completion of the above, you may choose to store the
unit indoors, although this is not required.
Figure 48
Soak up water from
plastic drain pan if
Figure 49
Access cover
Clean out
Start-Up After Long-Term Storage:
1. Connect the unit to electrical power.
2. If stored outside, it is recommended that the unit again
be thoroughly inspected per the storage instructions
above to address any dirt or debris from the weather
and/or animals/insects.
3. Turn unit on and confirm your desired control settings.
4. Allow 24-hrs for the unit to stabilize before loading
Stainless steel does not stain, corrode, or rust as easily as
ordinary steel, but it is not stain or corrosion proof. Stainless steels can discolor or corrode if not maintained properly.
Stainless steel products should never be installed, or stored
in close proximity to chlorine chemicals.
Stainless steels differ from ordinary carbon steels by the
amount of chromium present. It is this chromium that
provides an invisible protective film on the surface called
chrome-oxide. This protective chrome-oxide film on the
surface can be damaged or contaminated, which may
result in discoloration, staining, or corrosion of the base
Whichever cleaning product you chose, it should be used
in strict accordance with the instructions of the cleaner
Care & Cleaning
Routine cleaning of the stainless steel surfaces will serve to
greatly extend the life of your product by removing contaminants. This is especially important in coastal areas which
can expose the stainless to severe contaminants such as
halide salts, (sodium chloride).
It is strongly recommended to periodically inspect and thoroughly clean crevices, weld points, under gaskets, rivets,
bolt heads, and any locations where small amounts of liquid
could collect, become stagnant, and concentrate contaminates. Additionally, any mounting hardware that is showing
signs of corrosion should be replaced.
Frequency of cleaning will depend upon the installation
location, environmental, and usage conditions.
Choosing a Cleaning Product
The choice of a proper cleaning product is ultimately that
of the consumer, and there are many products from which
to choose. Depending upon the type of cleaning and the
degree of contamination, some products are better than
Typically the most effective and efficient means for routine
cleaning of most stainless steel products is to give the surfaces a brisk rubbing with a soft cloth soaked in warm water
and a gentle detergent, or mild mixture of ammonia. Rubbing should, to the extent possible, follow the polish lines of
the steel, and always insure thorough rinsing after cleaning.
Although some products are called "stainless steel cleaners," some may contain abrasives which could scratch the
surface, (compromising the protective chrome-oxide film),
and some many contain chlorine bleach which will dull,
tarnish or discolor the surface if not completely removed.
After the stainless surfaces have been thoroughly cleaned,
a good quality car wax may be applied to help maintain the
The following suggestions will minimize the
cost of operating your refrigeration appliance.
1. Do not install your appliance next to a hot appliance
(cooker, dishwasher, etc.), heating air duct, or other
heat sources.
2. Install product out of direct sunlight.
3. Ensure the front grille vents at front of appliance beneath door are not obstructed and kept clean to allow
ventilation for the refrigeration system to expel heat.
4. Plug your appliance into a dedicated power circuit. (Not
shared with other appliances).
5. When initially loading your new product, or whenever
large quantities of warm contents are placed within
refrigerated storage compartment, minimize door
openings for the next 12 hours to allow contents to pull
down to compartment set temperature.
6. Maintaining a relatively full storage compartment will
require less appliance run time than an empty compartment.
7. Ensure door closing is not obstructed by contents
stored in your appliance.
8. Allow hot items to reach room temperature before placing in product.
9. Minimize door openings and duration of door openings.
10. Use the warmest temperature control set temperature
that meets your personal preference and provides the
proper storage for your stored contents.
11. When on vacation or away from home for extended periods, set the appliance to warmest acceptable temperature for the stored contents.
12. Set the control to the “off” position if cleaning the
appliance requires the door to be open for an extended
period of time.
If You Do Need Service
For Your Records
If you do need service, contact your dealer or Twin Eagles.
In any correspondence, refer to the service number and
serial number of your ice machine which is located on the
upper left hand side of the wall liner. Retain your proof of
purchase. You may want to record these numbers in Table
C below.
Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
How to Obtain Service
If trouble occurs during normal operation, first check the
troubleshooting guide on page 24 to see if any of these
simple steps may correct the problem. If service becomes
1. If the product is within the first year warranty period,
please call Twin Eagles Customer Service at (562) 8023488 for directions on how to obtain warranty coverage
in your area.
2. If the product is outside of the first year warranty
period, Twin Eagles Customer Service can provide
recommendations of service centers in your area.
3. In all correspondence regarding service, be sure to
give the service number, serial number, located on your
product’s serial plate, and proof of purchase.
4. Try to have information or description of the nature of
the problem, how long the ice machine has been running, the room temperature, water temperatures, and
any additional information that may be helpful in quickly
solving the problem.
Appliance Serial Number
Appliance Service Number
Date Warranty Card Sent (Must
be within 10 days of purchase).
Table C
In the unlikely event you lose cooling in your unit, do not unplug
the product from the electric supply, but do call a qualified service technician immediately. It is possible that the loss of cooling
capacity is a result of excessive frost build-up on the evaporator
cooling coil. In this case, removing power to the unit will result in
the melting of this excessive quantity of ice, which could generate
melt water that exceeds the capacity of the defrost drain system
and could result in water damage to your home. The end-user
will be ultimately responsible for any water damage caused by
prematurely turning the unit off without appropriately managing
the excess water run-off.
Electrocution Hazard
• Never attempt to repair or perform maintenance on the appliance until the main electrical power has been disconnected. Turning the appliance control "OFF" does not remove electrical power from the unit's wiring.
• Replace all parts and panels before operating.
Appliance not cold enough
Possible Cause
Control set too warm
Content temperature not stabilized.
Excessive usage or prolonged door openings.
Airflow to front grille blocked.
Door gasket not sealing properly.
Appliance too cold
Control set too cold
(See “Adjusting the Temperature” on page 9)
Door gasket not sealing properly.
Noise or Vibration
Appliance not level
Fan hitting tube obstruction.
Appliance turned off
Power cord not plugged in.
No power at outlet.
(See “Adjusting the temperature" on page 9)
Appliance will not run.
Adjust temperature colder. Allow 24 hours
for temperature to stabilize.
Allow temperature to stabilize for at least
24 hours.
Airflow must not be obstructed to front
grille. See “clearances” on page 4.
Replace door gasket.
Adjust temperature warmer. Allow 24 hours
for temperature to stabilize.
Replace door gasket.
Level appliance, see “Leveling Legs” on
page 4.
Contact a qualified service technician.
Turn appliance on. See “Starting your appliance” on page 9.
Plug in power cord.
Check house circuit.
Entire Product
Limited One Year Parts and Labor Warranty
Twin Eagles warrants that it will supply all necessary parts
and labor to repair or replace in the end user’s home or
office, any component which proves to be defective in material or workmanship, subject to the condition and exclusions stated below, for a period of one year from the date of
purchase by the end user.
Additional Second Through Fifth Year
Limited Parts Only Warranty
Parts or Service
Not Supplied or Designated by Twin Eagles
The above warranties also do not apply if:
The original bill of sale, deliver date, or serial number
cannot be verified.
Defective parts are not returned for inspection if so
requested by Twin Eagles.
The refrigeration equipment is not in the possession of
the original end use purchaser.
During the four years following expiration of the one year
limited warranty, Twin Eagles will supply replacement parts
for the hermetically sealed refrigeration system which
consists of the compressor, condenser, drier, accumulator,
bypass valve, connecting tubing and the evaporator that
are proven to be defective due to workmanship or materials
subject to the conditions and exclusions below.
The warranties set forth herein are the only warranties
extended by Twin Eagles. Any implied warranties, including the implied warranty of merchantability, are limited to
the duration of these express warranties. In no event shall
Twin Eagles be liable for any consequential or incidental
damages or expenses resulting from breach of these or any
other warranties, whether express or implied.
The above warranties do not cover:
Some states do not allow the exclusion or limitation of consequential damages or a limitation on how long an implied
warranty lasts, so the above exclusion or limitation may not
apply to you. This warranty gives you specific legal rights
and you may have other rights that may vary from state to
Shipping costs of replacement parts or returned defective parts.
Customer education or instructions on how to use the
Any content loss due to product failure.
Removal or installation of product.
No person, firm, or corporation is authorized to make any
other warranty or assume any other obligation for Twin
Nor do the above warranties cover failure of this product or
its components due to:
Transportation or subsequent damages.
Commercial use or use other than normal household or
small office.
Improper installation, misuse, abuse, accident or alteration, use of wiring not conforming to electrical codes,
low or high voltages, failure to provide necessary maintenance, or other unreasonable use.
To obtain performance of this warranty, report any defects
Twin Eagles
13259 E. 166th St.
Cerritos, CA 90703
(562) 802-3488
41014795 rev A
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