TP-LINK
The Reliable Choice
Quick Installation Guide
N600 Wireless Dual Band Gigabit VDSL2 Modem Router
Please select the appropriate setup wizard.
CD Setup Wizard
For Windows users only
Web-based Quick Setup Wizard
For users unable to run the Resource CD
MODEL NO. TD-W9980/TD-W9980B FAL
Package Contents
The product model shown in this QIG is TD-W9980, as an example.
TD-W9980
Ethernet Cable
Forme mai BAAD
==
Power Adapter
DSL Splitter
Resource CD
(Only for windows)
Phone Cable x 2
Necessary Information
For a smoother setup, we suggest you consult your ISP for the
following information first. The information will be necessary
during the configuration stage.
VPI/VCI:
VLAN ID (Optional):
Connection Type:
Encapsulation Mode (Optional):
Web-based Quick Setup Wizard ( For users unable to run the Resource CD)
E Connect your devices step by step following the figure.
Е Phone Cable
ho À
ЭМП
Splitter
PHONE MODEM
-
3 Phone Cable
7106504333 REV1.0.0
Power ON/OFF Button
Moo
Wall Socket
Ethernet Cable =
Computer
CD Setup Wizard ( For Windows users only )
1 Insert the TP-LINK Resource CD into the CD-ROM drive.
Follow the pop-up flash video to connect your devices, then
click Y to continue.
2 Click Start Setup. Please check the LEDs (especially the DSL LED). Then click
NEXT and follow the step-by-step instructions until you
complete the configuration.
The Reliable Choice . в Wireless VDSLZ Modem Router
TP-LINK YE
The Reliable Choice = Wireless VDSL2 Modem Router
E ;——;][——
Welcome
LED Indicator Description
Install VDSL Device look through the table below to check if your modem router has been connected
Please
correctly.
Configure VDSL Device NEIRA U
O (Power) On The modem router is powered on.
Confirm Settings On DSL line is synchronized and ready to use.
(DSL) |
Flash = The DSL negotiation is in progress.
(WLAN) Flash Wireless is enabled.
On There is a device connected to this LAN port.
(LAN 1-4) ; ; и ;
Flash = The modem router is sending or receiving data over this LAN port.
; lait he ch
IT
connection. Otherwise, please click NEXT to continue.
NEXT EXIT
For the advanced configurations, please refer to the User Guide on the Resource CD provided.
Press the ON/OFF button of your modem router and make 4 Open your brower and type in http://tplinkmodem.net
sure the LEDs (especially the DSL LED) display as shown in the address field, then press Enter. Use the default
below. username admin and password admin to log into the
Web- management page.
POWER: Solid light WLAN: Solid light or flashing ä MEE
> > |x] 2 A £ ) Search Sie Favorites le
Address [E Hetp:rftpinkmodem.net] | http: rtplinkmadera.netr У Е = i “€ la
TP-LINK
DSL: Solid light or flashing LAN: Solid light or flashing if the
corresponding port is connected
admin
Copyright © 2014 TP-LIMÉ Technologies Co, Ltd, All rights reserved,
El Set your computer to Obtain an IP address/DNS server
address automatically. For details, please refer to T1 in 5
Click Quick Setup in the main menu and then click Next
Troubleshooting.
to start the configuration.
Operation Mode
This guide will help you set basic parameters for Internet connection. Please click NEXT to continue.
LEI
For function ar parameters in details, please click the corresponding menu an the left.
DHCP Server
Dual Band Selection
Web-based Quick Setup Wizard ( For users unable to run the Resource CD)
Select your Region and Time Zone from the drop-down
list, then click Next.
Please select your region and time zone.
Region United Kingdom м
Back
Time Zone (GMT) Greenwich Mean Time; Dublin, Edinburgh, London, Lisbon м
| Next |
Choose your desired mode and then click Next. Here we
use xDSL Modem Router Mode as an example.
Choose Operation Mode:
© xDSL Modem Router Mode
Wireless Router Mode
Back
| | Next |
Select your ISP from the drop-down list, then click Next.
Please select your ISP{Internet Service Provider).
ISP List:
PVC:
Connection Type:
Encapsulation Mode:
ADSL_ADL
Back
| | Next | |
If your ISP is not listed, please select others and
MS click Next. On the following page select the L2
Interface Type, enter the values given by your
ISP, then click Next.
Troubleshooting
T1. How can | set my computer to Obtain an IP
address / DNS server address automatically?
For Mac OS X
1)
2)
3)
4)
5)
Click the Apple icon on the upper left corner of the screen.
Go to “System Preferences -> Network”.
Select Airport on the left menu bar, and then click Advanced for
wireless configuration; or select Ethernet for wired configuration.
In the Configure IPv4 box under TCP/IP, select Using DHCP.
Click Apply to save the settings.
For Windows 7
1) Click “Start -> Control Panel -> Network and Internet -> View
network status -> Change adapter settings”.
2) Right-click Wireless Network Connection (or Local Area
Connection), and then click Properties.
3) Select Internet Protocol Version 4 (TCP/IPv4), and then click
Properties.
4) Select Obtain an IP address automatically and Obtain DNS
server address automatically. Then click OK.
For Windows XP
1) Click “Start -> Control Panel -> Network and Internet
Connections -> Network Connections”.
2) Right-click Wireless Network Connection (or Local Area
Connection), and then click Properties.
3) Select Internet Protocol (TCP/IP), and then click Properties.
4) Select Obtain an IP address automatically and Obtain DNS
server address automatically. Then click OK.
For Windows 8
1) Move your mouse to the lower right corner and click the Search icon
in the Popups.
2)
3)
4)
5)
Here we use PPPoE as an example. Enter the PPPoE
Username and Password provided by your ISP, then
click Next.
Please enter the Username and Password. If you forget them, please consult your ISP.
Username:
Password:
Confirm password:
a
Record this information here:
Username:
Password:
10 You can rename your 2.4GHz wireless network and
create your own password in this page. The default
wireless name is TP-LINK 2.4GHz XXXXXX; and the
default wireless password, the same as the PIN code, is
printed on the bottom label. Click Next to continue.
Wireless Network Name: TF-LINE Z.4GHz F242éD (Also called SSID)
Channel Auto +
Mode: |11bgn mixed м
Security:
© WPA-PSK/WPA2-PSK (Recommended)
Password 54150708
{Enter ASCH characters between 8 and 63 or Hexadecimal
characters between 8 and 64.)
© Disable Wireless Security
Back | | Next |
Go to Apps, type Control Panel in the search box and press Enter.
Go to “Control Panel -> View network status and tasks > Change
adapter settings”.
Right-click Ethernet, select Properties. Then double-click Internet
Protocol Version 4 (TCP/IPv4).
Select Obtain an IP address automatically and Obtain DNS server
address automatically. Then click OK.
T2. What can | do if | cannot access the Internet?
1)
2)
3)
4)
5)
Check your cables and make sure they are all plugged in correctly,
including the telephone line, Ethernet cables and power adapter.
Check to see if you can log on to the Web-Management page of the
modem router. The default address of the Web-Management page
is http://tplinkmodem.net. If you can, try the following steps. (If
you can not, please refer to T1 to configure TCP/IP Properties and
then try to access the Internet again.)
Consult your ISP and make sure all the VPI/VCI, Connection Type,
account username and password are correct. If they are not, please
replace them with the correct settings and try again.
If you still cannot access the Internet, please restore your modem
router to its factory default settings and reconfigure your modem
router following the instructions in this QIG.
Please contact our Technical Support if the problem still exists.
T3. How can | restore my modem router's configuration
to its factory default settings?
Once the modem router is reset, the current settings will be lost and you will
need to reconfigure the modem router. We strongly suggest you back up
11| You can rename your 5GHz wireless network and create
your own password in this page. The default wireless
name is TP-LINK_5GHz_XXXXXX; and the default
wireless password, the same as the PIN code, is printed
on the bottom label. Click Next to continue.
Wireless Network Name: | TP-LINK 5GHz B2426F (Also called SSID)
Channel: Auto м
Mode: | 11an mixed м
Security:
© WPA-PSKWPA2-PSK (Recommended)
Password 541560708
(Enter ASCI characters between 8 and 63 or Hexadecimal
characters between & and 64.)
O Disable Wireless Security
Back | | Next |
|
Record your wireless information here:
2.4GHz SSID:
2.4GHz Security Password:
5GHz SSID:
5GHz Security Password:
Please confirm all the parameters. Click Back to modify
them or click Save to save your settings.
SAVE button to save your configuration.
Parameters Summary:
ADSL PVC: 0/38
Username: user
Back
The Quick Setup is completed. Please confirm all the parameters below. Click BACK button to modify or click
Region: United Kingdom
Time Zone: +00:00
Connection Type: PPPoE
Password: 77
Wireless 2.4GHz: Enabled
Wireless Network Name(SSID): TP-LINK_2.4GHz_B2426D
Channel: Auto
Mode: 11bgn mixed
Security: — WPA-PSkKWPA2-PSk
Wireless Password: 54158788
Wireless 5GHz: — Enabled
Wireless Network Name(SSID): TP-LINK 5GHz B2426F
Channel: Auto
Mode: 11an mixed
Security: WPAPSKAWPAZ-PSK
Wireless Password: 54158788
Save
Quick Setup has completed. Click Finish to make your
settings take effect.
The basic settings for your modem router are
completed. Please open the web browser and try to log
on to http://www.tp-link.com to test your Internet
connection.
A For the advanced configurations, please refer to the User Guide at http://www.tp-link.com.
the current settings before resetting the modem router. For more Backup
information, please refer to 4.22.6 Backup & Restore on User Guide.
With the modem router powered on, use a pin to press and hold the RESET
button on the rear panel for 8 to 10 seconds before releasing it.
T4. What can | do if | forget my password?
1) For default wireless password:
Please refer to the “Wireless Password/PIN" labeled on the bottom
of the modem router.
2) For the web management page password:
Reset the modem router first and then use the default user name
and password: admin/admin.
T5. How can | configure the USB features?
Please refer to our Application Guides. They can be
found on the resource CD, or on the web. [=] 1 [=]
1) CD Access: Open the “Application Guide” folder
on the Resource CD. The guides can be found
inside this folder. [m]
2) Web Access: http://www.tp-link.com/app/usb
For more details about Troubleshooting and
59 Technical Support contact information, please
log on to our Technical Support website:
http://www.tp-link.com/en/support
В Technical Support
H For more troubleshooting help, goto http://www.tp-link.com/en/support/faq
№ To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download
M For all other technical support, please contact us by using the following details:
Global Australia / New Zealand
Tel: +86 755 2650 4400 Tel: NZ 0800 87 5465 (Toll Free)
Fee: Depending on rate of different AU 1300 87 5465 (Depending on 1300 policy.)
sent EE, [email protected] E-mail: [email protected] (Australia)
Service a 2 pr 7d ays a week support.nzetp-link.com (New Zealand)
USA/ Cana da ' Service time: 24hrs, 7 days a week
USA/Canada, Singapore
Toll Free: +1 866 225 8139 — ge
E-mail: [email protected] (USA) Tel: +65 6284 0493 , ,
[email protected] (Canada) Fee: Depending on rate of different carriers.
Service time: 24hrs, 7days a week E-mail: [email protected]
UK Service time: 24hrs, 7 days a week
Tel: +44 (0) 845 147 0017 Ukraine
Fee: Landline: 1p-10.5p/min, depending Tel: 0800 505 508
depending on UE 15p-40p/ mn Fee: Free for Landline; Mobile: Depending on
Email: supportuketplinkcom EMT EC
urkev time: 24hrs, 7days a wee Service time: Monday to Friday, 10:00 to 22:00
TENE 7244 488 (Turkish Service) Malaysia
el: urkish Service —
Fee: Depending on rate of different carriers. Toll Tex 1300 88 875 465
E-mail: [email protected] E-mail: support.myetp-link.com
Service time: 09:00 to 21:00, 7days a week Service time: 24hrs, 7days a week
Brazil Poland
Toll Free: 0800 608 9799(Portuguese Service) ~~ Tel: +48 (0) 801 080 618
E-mail: [email protected] +48 223 606 363 (if calls from mobile phone)
Service time: Monday to Friday, 09:00 to 20:00; Fee: Depending on rate of different carriers.
Saturday, 09:00 to 15:00 E-mail: [email protected]
Italy Service time: Monday to Friday, 09:00 to 17:00.
Tel: +39 023 051 9020 GMT+1 or GMT+2 (DST)
Fee: Depending on rate of different carriers. Switzerland
E-mail: [email protected] Tel: +41 (0)848 800 998 (German Service)
загсе time: Monday to Friday, 09:00 to Fee: 4-8 Rp/min, depending on rate of different
ле - time.
o SE SEE E-mail: [email protected]
el ; ; ; Service time: Monday to Friday, 09:00 to 12:30
mo det ae of different carriers. and 13:30 to 18:00. GMT+ 1 or GMT+ 2 (DST)
Service time: Sunday to Friday, 09:00 to12:00, France |
13:00 to 18:00 *Except public holidays Tel: 0820 800 860 (French service)
Germany/ Austria Fee: 0.118 EUR/min from France
- , Email: [email protected]
Ш Te 1502 A es Service time: Monday to Friday, 09:00 to 18:00
+43 820 820 360 *Except French Bank holidays
Fee: Landline from Germany: 0.14EUR/min. Russian Federation
Landline from Austria: 0.20EUR/min. Tel: 8 (499) 754 5560(Moscow NO.)
Savio e: onto dro Emo eo Tol ree win)
: > E-mail: [email protected]
| 230 and! sed 18:00. GMT+1 or GMT+2 Service time: From 09:00 to 21:00 (Moscow time)
\_ * Except bank Ч days in Hesse *Except weekends and holidays in RF J
TP-LINK TECHNOLOGIES CO., LTD.
www.tp-link.com
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