AOpen 19CX1Q, 22CX1Q, 24HX2Q User Manual

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AOpen 19CX1Q, 22CX1Q, 24HX2Q User Manual | Manualzz

AOPEN LCD Monitor

User's Guide

Copyright © 2018. AOPEN SmartView Incorporated.

All Rights Reserved.

AOPEN LCD Monitor User’s Guide

Original Issue: 10/2018

Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopy, recording or otherwise, without the prior written permission of AOPEN Incorporated.

AOPEN LCD Monitor User's Guide

Model number: __________________________________

Serial number: ___________________________________

Date of purchase: _________________________________

Place of purchase: ________________________________

AOPEN and the AOPEN logo are registered trademarks of AOPEN Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference.

Follow all warnings and instructions marked on the product.

AOPEN monitor is purposed for video and visual display of information obtained from electronic devices.

Special notes on LCD monitors

The following are normal with the LCD monitor and do not indicate a problem.

• Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the power switch and then turn it on again to make sure the flicker disappears.

• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.

• The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01% or less such as a missing pixel or pixel lit all the time.

• Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the power switch for a few hours.

Cleaning your monitor

Please carefully follow these guidelines when cleaning the monitor:

• Always unplug the monitor before cleaning.

• Use a soft cloth to wipe the screen and cabinet front and sides.

iii

Accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power from the equipment, be sure to unplug the power cord from the electrical outlet.

Safe listening

To protect your hearing, follow these instructions.

• Gradually increase the volume until you can hear it clearly and comfortably and without distortion.

• After setting the volume level, do not increase it after your ears have adjusted.

• Limit the amount of time listening to music at high volume.

• Avoid turning up the volume to block out noisy surroundings.

• Turn the volume down if you can’t hear people speaking near you.

Warnings

• Do not use this product near water .

• Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.

• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

• To avoid dmage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage internal devices.

Using electrical power

• This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.

• If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating.

Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip’s input rating.

iv

• This product’s power cord is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power cord plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note:

The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

• Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type,

UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent,

4.6 meters (15 feet) maximum length.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

• the power cord or plug is damaged, cut or frayed

• liquid was spilled into the product

• the product was exposed to rain or water

• the product has been dropped or the case has been damaged

• the product exhibits a distinct change in performance, indicating a need for service

• the product does not operate normally after following the operating instructions

Note:

Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Potentially explosive environments

Switch off your device in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders.

v

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

IT Equipment Recycling Information

AOPEN is strongly committed to environmental protection and views recycling, in the form of salvaging and disposal of used equipment, as one of the company’s top priorities in minimizing the burden placed on the environment.

We at AOPEN are very conscious of the environmental effects of our business and strive to identify and provide the best working procedures to reduce the environmental impact of our products.

Disposal instructions

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.

Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

vi

LCD pixel statement

The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction.

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

• numbness, or a burning or tingling sensation

• aching, soreness or tenderness

• pain, swelling or throbbing

• stiffness or tightness

• coldness or weakness

If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.

The following section provides tips for more comfortable computer use.

Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

• refrain from staying too long in one fixed posture

• avoid slouching forward and/or leaning backward

• stand up and walk around regularly to remove the strain on your leg muscles vii

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

• Rest your eyes frequently.

• Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.

• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.

• Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.

• Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.

• Eliminate glare and reflections by:

• placing your display in such a way that the side faces the window or any light source

• minimizing room light by using drapes, shades or blinds

• using a task light

• changing the display's viewing angle

• using a glare-reduction filter

• using a display visor, such as a piece of cardboard extended from the display's top front edge

• Avoid adjusting your display to an awkward viewing angle.

• Avoid looking at bright light sources, such as open windows, for extended periods of time.

Developing good work habits

Develop the following work habits to make your computer use more relaxing and productive:

• Take short breaks regularly and often.

• Perform some stretching exercises.

• Breathe fresh air as often as possible.

• Exercise regularly and maintain a healthy body.

viii

CE

Declaration of Conformity

We,

AOPEN Smartview Incorporated

7F.-5, NO. 369, FUXING N. RD., SONGSHAN DIST., TAIPEI CITY 10541, Taiwan

And,

Acer Italy s.r.l.

Via Lepetit, 40, 20020 Lainate (MI) Italy

Tel: +39-02-939-921 ,Fax: +39-02 9399-2913 www.acer.it

Product:

Trade Name:

Model Number:

SKU Number:

LCD Monitor

AOPEN

19CX1Q

19CX1Q xxxxxx

(“x” = 0~9, a ~ z, A ~ Z, or blank)

We, AOPEN Smartview Incorporated, hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union harmonization legislations as below Directive and following harmonized standards and/or other relevant standards have been applied:

EMC Directive: 2014/30/EU

EN55032:2012/AC:2013 Class B

EN61000-3-2:2014 Class D

LVD Directive:

2

014/35/EU

EN 55024:2010

EN61000-3-3:2013

EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013

RoHS Directive: 2011/65/EU

EN 50581:2012

ErP Directive: 2009/125/EC

Regulation (EC) No. 1275/ 2008; EN 50564:2011

Year to begin affixing CE marking: 2018.

_______________________________

Dec. 5, 2018

RU / Sr. Manager Date

ix

FCC

Federal Communications Commission

Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The following local Manufacturer/Importer is responsible for this declaration:

Product:

Brand:

Model Number:

SKU Number:

Name of Responsible Party:

Address of Responsible Party:

Contact Person:

Phone No.:

Fax No.:

LCD Monitor

AOPEN

19CX1Q

19CX1Q xxxxxx ;

(“x” = 0~9, a ~ z, A ~ Z or Blank)

Acer America Corporation

333 West San Carlos St.

Suite 1500

San Jose, CA 95110

U. S. A.

Acer Representative

254-298-4000

254-298-4147 x

Information for your safety and comfort

Safety instructions

Special notes on LCD monitors

Cleaning your monitor

Accessibility iv

Safe listening iv

Warnings iv

Using electrical power iv iii iii iii iii

Product servicing

Potentially explosive environments

Additional safety information

IT Equipment Recycling Information

Disposal instructions

LCD pixel statement

Tips and information for comfortable use

Finding your comfort zone vi vii vii vii vi vi v v

Taking care of your vision

Developing good work habits viii viii

CE ix

FCC x

Unpacking 1

Attaching/removing the base 2

Screen position adjustment

Connecting the power cord

3

4

Power saving

Display Data Channel (DDC)

Connector pin assignment

Standard timing table

Installation 7

User controls 8

How to adjust a setting

Mode Management Menu

9

9

5

6

4

4

Adjusting the OSD settings

Adjusting the picture quality

Adjusting the Color setting

Adjusting the Performance setting

Adjusting the OSD setting

Product the System setting

12

13

Product the Information setting 14

Troubleshooting 15

VGA mode 15

10

10

11

12

Unpacking

Please check that the following items are present when you unpack the box, and save the packing materials in case you need to ship or transport the monitor in the future.

LCD monitor Quick start guide

AC power cord

CX1 Series

19CX1Q

User Manual

VGA cable

1

Attaching/removing the base

Installation: By aligning the front-end of the bracket with the corresponding slot on the back of the display, push the bracket into the slot until you hear a click sound. Then, install the base onto the bracket. You should hear a click sound when the base is correctly and firmly fixed to the bracket.

1

1

1

2

2

2

Remove: Press down the two latches in the base to release it form the bracket, and then just wpull out the base.

1

2

2

Screen position adjustment

To optimize the viewing position, you can adjust the monitor tilt by using both of your hands to hold the edges of the monitor and push carefully as shown below.

The monitor can be adjusted to 18 degrees up or 3 degrees down.

18°

3

Connecting the power cord

• Check first to make sure that the power cord you use is the correct type required for your area.

• The monitor has a universal power supply that allows operation in either 100/120 V AC or

220/240 V AC voltage area. No user-adjustment is required.

• Plug one end of the power cord to the AC inlet, and plug the other end into an AC outlet.

• For units using 120 V AC:Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.

• For units using 220/240 V AC:Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V.

The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

Power saving

The monitor will be switched to "power saving" mode by the control signal from the display controller, as indicated by the orange-colored power LED.

Model

On

Power saving

LED light

Blue

Orange

The power saving mode will be kept until a control signal has been detected or the keyboard or mouse is activated. The recovery time from "power saving" mode back to "on" is around 3 seconds.

Display Data Channel (DDC)

To make installation easier, so long as your system supports the DDC protocol, the monitor is able to plug-and-play. The DDC is a communication protocol through which the monitor automatically informs the host system about its capabilities; for example, supported resolutions and corresponding timing. The monitor supports the DDC2B standard.

4

Connector pin assignment

15-pin color display signal cable

PIN No.

3

4

1

2

7

8

5

6

Description

Red

Green

Blue

NC

GND

Red GND

Green GND

Blue GND

PIN No.

9

10

11

12

13

14

15

Description

+5V for DDC

GND

NC

SDA

H-sync

V-sync

SCL

5

Standard timing table

9

10

11

12

13

14

7

8

5

6

Mode

3

4

1

2

XGA

VESA

VESA

SXGA

VESA

WXGA

VGA

VGA

MAC

VESA

SVGA

SVGA

SVGA

XGA

Resolution

640x480

640x480

640x480

720x400

800x600

800x600

800x600

1024x768

1024x768

1152x864

1280x960

1280x1024

1280x720

1360x768

Hz

Hz

Hz

Hz

Hz

Hz

Hz

Hz

Hz

Hz

Hz

Hz

Hz

Hz

70

75

60

60

60

60

56

60

72

60

60

72

66.66

70

6

Installation

To install the monitor on your host system, please follow the steps below:

Steps

1. Connect the video cable a. Make sure both the monitor and computer are switched off.

b. Connect the VGA video cable to the computer.

2. Connect the power cord

Connect the power cord to the monitor, then to a properly grounded AC outlet.

3. Turn on the monitor and computer

Turn on the monitor first, then the computer. This sequence is very important.

4. If the monitor does not function properly, please refer to the troubleshooting section to diagnose the problem.

7

USER CONTROLS

Power Switch/Power LED:

To turn the monitor ON or OFF.

Lights up to indicate the power is turned ON.

Using the Shortcut Menu

A B C D Power

Press the function button to open the shortcut menu. The shortcut menu lets you quickly select the most commonly accessed settings.

Empowering Key/Exit a. Press this button to select scenario mode.

b. When the OSD menu is active, this button will act as the exit key (exit OSD menu).

OSD functions/Down/Right a. Press to view the OSD. b. When in OSD menu, press this button to select the desired item.

Contast/Up/Left a. Use the contast hotkey to adjust contast.

b. When in OSD menu, press this button to select the desired item.

Brightness Key

Press this button to adjust Brightness.

8

How to adjust a setting

Mode Management Menu

Operation instructions

AOPEN Mode Management Menu

Step 1: Press “ “ Key to open the Mode Management Menu and access the scenario modes

Step 2: Press “

“ or “

” to select the mode

Step 3: Press “ “ Key to confirm the mode and exit the Mode Management menu.

Features and Benefits

Main Menu icon

Sub Menu icon

Sub Menu item

N/A

N/A sRGB Mode

Reading Mode

Description sRGB mode provides better color matching with peripheral devices such as printers and digital cameras.

Reading mode decreases the amount of blue light but still maintains an adequate brightness.

N/A

N/A User Mode

In User mode the settings can be fine-tuned to suit any situation.

N/A

N/A ECO Mode

ECO mode adjusts the settings to reduce power consumption.

N/A

N/A Movie Mode

Movie mode presents great visuals, even in unsuitably-lit environments.

9

Adjusting the OSD settings

Note:

The following content is for general reference only. Actual product specifications may vary.

The OSD can be used for adjusting the settings of your LCD Monitor. Press the key to open the OSD. You can use the OSD to adjust the picture quality, OSD setting and general settings. For advanced settings, please refer to following page:

Adjusting the picture quality

1. Press the key to bring up the OSD.

2. Using the / keys, select Picture from the OSD menu. Then navigate to the picture element you wish to adjust.

3. Use the / keys to adjust the sliding scales.

4. The Picture menu can be used to adjust the current Brightness, Contrast, Black Boost,

BlueLight, ACM, Super Sharpness, Auto Config and other image‐related qualities.

5. Brightness: Adjust the brightness from 0 to 100.

Note:

Adjusts the balance between light and dark shades.

6. Contrast: Adjust the contrast from 0 to 100.

Note:

Sets the degree of difference between light and dark areas.

7. Black Boost: Adjust the black level from 0 to 10. Enhances shadows by increasing the brightness without changing lighter shades.

8. Blue Light: Filters out blue light to protect your eyes by adjusting how much blue light is shown --OFF, 80%, 70%, 60%, or 50%.

10

Note:

A higher value allows more blue light to pass through, so in order to achieve the best protection, please select a lower value, of which 50% is in the best state and has been tested by TÜV Rheinland and meet the requirements of TÜV

Rheinland's “Low Blue Light Content” standard.

9. ACM: Turn ACM on or off.

Note:

Set to "On", will be based on the current screen to dynamic contrast adjustment.

10. Super Sharpness: Turn the Super Sharpness On or Off. Super Sharpness technology can simulate high-resolution images by boosting the pixel density of the original source to make images sharper and clearer.

Adjusting the Color setting

1. Press the key to bring up the OSD.

2. Using the / keys, select Color from the OSD menu. Then navigate to the feature you wish to adjust.

3. Use the / keys to adjust the sliding scales.

4. The Color menu can be used to adjust the current Gamma, Color Temp. Mode, sRGB

Mode,Grayscale Mode and other color‐related qualities.

5. Color temperature: Default is warm. You can choose Cool, Normal, Warm, Bluelight or

User.

6. Modes: To choose scenario mode.

7. sRGB: Default is off. You can turn sRGB on or off to better color match with peripheral devices, such as printers and digital cameras.

8. Grayscale Mode: To choose Grayscale mode.

9. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.

10. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan saturation.

11

Adjusting the Performance setting

1. Press the key to bring up the OSD.

2. Using the / keys, select Performance from the OSD menu. Then navigate to the feature you wish to adjust.

3. Use the / keys to adjust the sliding scales.

4. The Performance menu can be used to adjust the Refresh Rate Num settings.

Adjusting the OSD setting

1. Press the key to bring up the OSD.

2. Using the / keys, select OSD from the OSD menu. Then navigate to the feature you wish to adjust.

3. Use the / keys to adjust the sliding scales.

4. The Setting menu can be used to adjust the screen Menu Language,OSD Timeout and other important settings.

5. OSD timeout: Adjust the delay before turning off the OSD menu.

12

6. Transparency: Select the transparency when using gaming mode. The transparency can be 0%

(OFF), 20%, 40%, 60%, or 80%.

7. OSD Lock: To control OSD Key lock On/Off.

Note:

OSD Locked:

• Set the OSD Lock to "On" by the OSD option and press "Enter" to execute the All Key lock function.

• The "OSD Locked" message will be displayed in the middle of the screen.

• LED lights will be changed from blue light to orange light.

• Press any Key screen to prompt "OSD Locked" message.

OSD Unlocked:

• In normal display condition to press the "OSD Key B" in the middle of more than 3 seconds to trigger "OSD Unlock".

• The "OSD Unlock" message will be displayed in the middle of the screen.

• LED lights will be restored to blue light.

A

Product the System setting

B C D Power

13

1. Press the key to bring up the OSD.

2. Using the / keys, select System from the OSD. Then navigate to the feature you wish to adjust.

3. Use the / keys to adjust the sliding scales.

4. The Performance menu can be used to adjust theWide Modev,Hot Key Assignment,

DDC/IC, Quick Star Mode.

5. DDC/CI: Allows the monitor settings to be set through the software on the PC.

Note:

DDC/CI, short for Display Data Channel/Command Interface, which allows monitor controls to be sent via software.

Product the Information setting

1. Press the key to bring up the OSD.

2. Using the / keys, select Information from the OSD. The basic information of LCD monitor will show up for current input.

3. The Information menu can be used to adjust the IReset All Settings and Exit settings.

14

Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem

VGA mode

Problem

No picture visible Blue

LED status

Off

Orange

Remedy

Using the OSD, adjust brightness and contrast to maximum or reset to their default settings.

Check the power switch.

Check if the power cord is properly connected to the monitor.

Check if the video signal cable is properly connected at the back of monitor.

Unstable picture

Abnormal picture Image is missing, off-center, too large or too small on the screen.

Check if the computer system is switched on and in power saving/standby mode.

Check if the specification of graphics adapter and monitor is in compliance which may be causing the input signal frequency mismatch.

Using the OSD, adjust focus, clock, H-position and

V-position with non-standard signals.

Check the display setting on your system. In case of a missing image, please select another resolution or vertical refresh rate.

Wait for a few seconds after adjusting the size of the image before changing or disconnecting the signal cable or switching off the monitor.

15

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Frequently Answers and Questions

What is the recommended way to clean the AOpen 24HX2Q monitor?
Unplug the monitor, use a soft cloth to wipe the screen and cabinet, avoiding any liquid spills.
What safety measures should be taken when using the AOpen 24HX2Q monitor?
Use a properly grounded power outlet, avoid placing objects on the power cord, and do not overload electrical outlets.
What are some potential issues with the LCD screen on the AOpen 24HX2Q monitor?
Occasionally, some pixels may misfire or appear as black or red dots, which is a normal characteristic of LCD screens and does not affect the recorded image.
What is the recommended power cord for the AOpen 24HX2Q monitor?
Use the supplied power cord or a suitable replacement that meets specific requirements, including being detachable, UL listed/CSA certified, and rated for a minimum of 7A 125V.
What should be done if the AOpen 24HX2Q monitor exhibits a distinct change in performance?
Unplug the product and refer to qualified service personnel if there is a noticeable change in performance or it does not operate normally after following the operating instructions.

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