Epiphan Video LiveScrypt User guide

Epiphan Video LiveScrypt User guide
User Guide
LiveScrypt
Release 1.0
December 14, 2020
UG123-03
© and ™ 2020, Epiphan Systems, Inc
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ii
Thank you for choosing Epiphan!
Building reliable solutions that perform above expectations is our mission at Epiphan Video and we value
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Warranty
Epiphan Video products come with a 100% return to depot warranty for one year from the date of purchase.
Technical support
Epiphan’s products are backed by our professional support team. You can reach our team several ways:
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Email [email protected]
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Live chat from our support site https://www.epiphan.com/support/
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Phone toll free at 1-877-599-6581 or call +1-613-599-6581
Gather as much information about your problem as you can before you contact us so we can help you better,
including:
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A description of the problem
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Details about your audio source (i.e. type and connection)
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Product serial number
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Product firmware version
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Product LED lights
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Table of contents
Table of contents
Get started
iv
1
What is LiveScrypt?
3
User interfaces
4
Using the touch screen
4
Using the web interface
6
Using Epiphan Cloud
7
About your LiveScrypt device
Install the power button shield
9
11
Create an account and enable transcription services
12
Connect the network and power on
14
Connect audio sources and check levels
15
Optimize audio performance
16
Connect an external display
17
Pair the LiveScrypt device
18
Start, stop, and pause transcription using the touch screen
21
Start, stop, and pause transcription using Epiphan Cloud
22
Monitor audio
23
Output display options
25
Choose the display view
25
Display QR code
27
Copy the QR code and session URL
29
Change the display output port resolution
30
Change display color scheme and font size
32
Change touch screen font size
34
Change the direction of transcription
35
Transcription options
37
Change the language
37
Enable punctuation and profanity filter
38
Enter an NAICS code
40
Clear transcription from the display
41
Download and delete .SRT and.TXT files
43
iv
Audio options
45
Adjust audio gain
45
Enable or disable phantom power
48
Mute audio
49
Assign audio sources to an input
51
System network options
53
Network ports used by LiveScrypt
53
Access system information
54
Rename the LiveScrypt device
57
Turn DHCP on or off
59
Set up a static IP address
60
Set the date, time, and zone
62
Setup local NTP or another synchronization server
63
Security options
64
Set touch screen PIN and lock
64
Set the web interface password
66
Billing and storage
67
Managing your account and changing your plan
67
Storage and managing your footage
68
Troubleshooting and support
69
Troubleshooting Quick Reference
70
View network diagnostics
71
Power down and system restart
71
Specifications
73
Audio inputs
73
Vesa mounting the device
74
Tech specs
74
Software license
79
v
LiveScrypt User Guide
Get started
Get started
Welcome and thank you for buying Epiphan LiveScrypt™. You'll find all the information you need to set up
and use your new live transcription solution in this guide.
The Get started covers What is LiveScrypt? and gives an overview About your LiveScrypt device, as well as
the User interfaces. You'll also find the basic step-by-step procedures you need to get started transcribing
right away.
The rest of the guide covers custom options that are available from the LiveScrypt device settings - like
changing the transcription language, displaying a QR code so people can watch using their favorite smart
device, changing the font size and the look of the output display, and more.
The guide is divided into these main sections:
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Get started
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Display options
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Transcription options
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Network and system options
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Security options
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Troubleshooting and support
l
Billing and storage
Before you begin
To get started, you need your LiveScrypt transcription device, a LiveScrypt account, a network connection, and
at least one audio source - like a microphone. You can connect one or more audio sources to the LiveScrypt
device. LiveScrypt even accepts embedded audio from SDI, HDMI, and USB (UVC) video sources.
The better your audio source, the better LiveScrypt works. To get the best performance out of your LiveScrypt
device, see Optimize audio performance.
Quick steps to start transcribing using your LiveScrypt device.
Step 1: Set up an Epiphan Cloud account and enable LiveScrypt transcription service. Valid credit card
information is required, see Create an account and enable transcription services.
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LiveScrypt User Guide
Get started
Step 2: After your account is setup, you should connect the LiveScrypt device to the network and power up
the device, see Connect the network and power on.
Step 3: Next, connect your audio sources and check your levels, see Connect audio sources and check levels.
Step 4: And connect an output display device, see Connect an external display.
Step 5: Pair your LiveScrypt device to your Epiphan Cloud account, see Pair the LiveScrypt device.
Step 6: Now you're ready to start transcribing. Its just a simple tap to start, stop, and pause transcription
using the touch screen and web interface, see Start, stop, and pause transcription using the touch screen. Or
use Epiphan Cloud, see Start, stop, and pause transcription using Epiphan Cloud.
Step 7: When you're done, you can download an .SRT or .TXT file of the transcription, see Download and
delete .SRT and.TXT files.
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LiveScrypt User Guide
What is LiveScrypt?
What is LiveScrypt?
LiveScrypt is an automated, AI-based live transcription solution for real-time speech-to-text transcription
that's perfect for conferences, corporate town halls, medical training, lecture capture, and any live event
where greater accessibility is needed.
The LiveScrypt transcription solution has two main components: a hardware device and an automated cloudbased transcription service.
Highly accurate and affordable, LiveScrypt supports many languages - making it incredibly versatile.
Watch live transcriptions on in-room displays or from anywhere there's Internet connectivity using your
mobile device and favorite web browser. You can even feed the HDMI output to your video production
software and chroma key out the background for a transparent lower-third effect.
The convenient 7 inch built-in touch screen lets operators monitor the live transcription, as well as set up
options like the profanity filter and automatic punctuation. LiveScrypt also offers easy-access remote setup
options using a web-based UI or Epiphan Cloud.
When your event's done, the transcription is saved to your account in the cloud. You can download the .SRT
or .TXT transcription file at any time.
3
LiveScrypt User Guide
User interfaces
User interfaces
LiveScrypt has three interfaces you can use to monitor and control live transcription, as well as configure
LiveScrypt options.
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Using the touch screen
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Using the web interface
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Using Epiphan Cloud
Using the touch screen
The LiveScrypt device's front panel includes a 7 inch touch screen for confidence monitoring, configuration,
and operation. Simply tap and swipe to select buttons and navigate menus.
Control icons and a VU meter appear along the bottom of the touch screen, and a header bar with additional
buttons and information like the name of the device appears along the top.
Transcriptions scroll upwards from the bottom of the screen by default. The active phrase is highlighted.
The display area can show the pairing code, transcriptions, menus, the QR code, and messages.
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LiveScrypt User Guide
Using the touch screen
The touch screen is capacitive. Use only your finger or a specially designed soft-tipped capacitive
stylus. Pressing too hard or using something other than your fingertip or capacitive stylus can
damage the screen.
Table 1 Description of controls and icons
Icon
Description
Start transcription.
Stop transcription.
Pause transcription.
Restart a paused transcription.
Clears the transcription from the beginning of the current session. The icon is grayed out
when transcription isn't started.
The transcription timer increments while transcription is in progress and displays time in
hh:mm:ss. The time flashes while transcription is paused and reverts to 00:00:00 when
transcription is stopped.
Select the display view that people see. Options are:
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None: A plain black screen with the LiveScrypt logo displays.
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Text: The live transcription displays full screen when you start transcription. The
transcription appears only as speech is detected.
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Text + QR: The live transcription displays along with the QR code when you start
5
LiveScrypt User Guide
Using the web interface
Icon
Description
transcription. The transcription appears only as speech is detected.
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QR code: A full screen QR code displays when you start transcription.
Access the Settings to configure the HDMI output options, audio sources, transcription
options, system and network options, and security features.
Reboot the device. Displays when a software update is available.
A headphone volume slider and VU meter appear along the bottom of the touch screen. For more
information, see Monitor audio.
Using the web interface
The web interface is a convenient way for you to remotely monitor, configure, and control your LiveScrypt
device.
All screens and controls are exactly the same as the touch screen. Simply click and drag to scroll through lists
and select menus using a computer and mouse. Using a smart device or a touch-sensitive screen, you can tap
and swipe.
Throughout this user guide, follow the instructions to use the touch screen unless the instructions
specifically indicate there are alternate steps for the web interface. For an overview of icons and
controls on the screen, see Using the touch screen.
The IP address of your LiveScrypt device is needed to use the web interface. As well, the device must be
connected to a LAN with access to the Internet. To connect the device to the network, see Connect the
network and power on.
To use the web interface with your LiveScrypt device:
1. Get the IP address of the device. From the touch screen, tap the Settings (gear) icon and select
System. Then scroll to the Network section.
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LiveScrypt User Guide
Using Epiphan Cloud
2. Enter the IP address of your device into the address bar of your web browser as follows:
http://<IP Address>/admin
3. Select Log In and that's it. You're in!
Alternatively, you can access the web interface from the System menu in Epiphan when you select Remote
Web Admin, see Using Epiphan Cloud .
If login credentials are configured for your LiveScrypt device, ask your administrator for the user
name and password. See Set the web interface password.
Using Epiphan Cloud
Epiphan Cloud is a cloud-based device management platform that enables remote teams to control, manage,
and perform rescue troubleshooting for LiveScrypt devices, as well as Epiphan Pearl systems. You can set up
transcription services, start/stop transcription, and configure your LiveScrypt device using Epiphan Cloud.
With a free Epiphan Cloud account, you can:
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Setup LiveScrypt transcription services, billing, and monitor monthly usage, see Create an account and
enable transcription services.
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Control transcription for a paired LiveScrypt device, see Start, stop, and pause transcription using
Epiphan Cloud.
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Preview live transcriptions for individual LiveScrypt devices and monitor the audio VU meter.
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LiveScrypt User Guide
l
Using Epiphan Cloud
Configure the LiveScrypt device settings, including: output options, system and network options, audio
options, and transcription options.
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Manage archived transcription sessions and download .SRT and .TXT files after the transcription
session ends, see Download and delete .SRT and.TXT files.
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Reboot the LiveScrypt device.
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Access the web interface, see Access system information.
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View health statistics on the Devices Dashboard.
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Pair and unpair devices, as well as delete devices from your team, see Pair the LiveScrypt device.
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The LiveScrypt device's entry in Epiphan Cloud permanently goes offline when you unpair. You
must pair the device again to start a new transcription session.
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If you pair LiveScrypt again after you have successfully unpaired from Epiphan Cloud, it shows
up as a new device in Epiphan Cloud with a new device ID. The previous instance of the device
remains permanently offline; however, you can still access transcription .SRT and .TXT files for an
offline device instance.
Deleting an offline LiveScrypt device in Epiphan Cloud removes all transcription files
associated with that encoder instance.
For more information about Epiphan Cloud, see the Epiphan Cloud online user guide.
8
LiveScrypt User Guide
About your LiveScrypt device
About your LiveScrypt device
This section will help you get oriented with your LiveScrypt device. For the full product specifications, see
Specifications
Table 2 LiveScrypt front panel descriptions
Label
Name
Description
Power light
Glows when the LiveScrypt is powered on.
Network light
Glows when the LiveScrypt has network connectivity.
Transcribe light
Glows when LiveScrypt is transcribing.
Touch screen front panel
Used for confidence monitoring, configuration, and for authentication
display
using a 4-digit PIN (if enabled).
SD card slot
Unused
USB 3.0 port
Unused. Do not connect a web camera or USB microphone to this
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LiveScrypt User Guide
Label
About your LiveScrypt device
Name
Description
port.
3.5 mm audio output jack
Audio headphone jack.
Do not insert objects in to the two, pin-sized holes that are located beside the LEDs.
Table 3 LiveScrypt back panel descriptions
Label
Name
Lock
Description
Allows LiveScrypt to be locked to a desk or surface using a laptop lock
cable.
Press to toggle LiveScrypt on and off.
Power button
If a software shutdown is performed when the toggle
switch is in the on position, double press the power
button to turn on LiveScrypt.
Power jack
USB 3.0 ports
Plug the power supply in here. The port requires a 12 V DC power
source (center-positive). Always use the provided power supply.
Connect a USB web camera (UVC) with embedded audio or a USB
(UAC) audio source.
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LiveScrypt User Guide
Label
Install the power button shield
Name
HDMI output port
RJ-45 Ethernet
SDI in
HDMI in
RCA audio in
3.5 mm audio in
Description
Connect an HDMI monitor or display device, see Connect an external
display for details.
Auto-sensing gigabit Ethernet 10/100/1000 Base-T network port, see
Connect the network and power on.
Connect up to 3G SDI signals for LiveScrypt to use the embedded
audio.
Connect HDMI and DVI signals (using an adapter) for LiveScrypt to
use the embedded audio.
RCA consumer line-level mono audio pair, see Audio inputs.
Stereo plug for mic-level passive or active stereo electret
microphones.
Two mono XLR /TRS combo jacks.
XLR/TRS combo jacks
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Two XLR mic-level (balanced)
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Two TRS ¼" professional line-level, +4 dBu
(balanced/unbalanced)
Glows when 48 V phantom power is enabled. Phantom power is
applied to both XLR audio input ports when enabled, see Enable or
disable phantom power.
Phantom power light
WARNING: Connecting devices that are not designed for
phantom power when phantom power is enabled for the two XLR
ports can seriously damage those devices. Always check the
phantom power LED before connecting devices to the XLR ports.
Install the power button shield
Optionally, you can install the supplied power button shield over the power button to prevent accidentally
turning the device off. Once applied, you cannot reposition the power button shield without damaging the
adhesive.
Before you begin, clean the area around the power button to remove any dirt or grease.
To install the power button shield:
11
LiveScrypt User Guide
Create an account and enable transcription services
1. Attach the adhesive to the back of the power button shield. Remove the red adhesive backing and
carefully align the lower left corners before pressing firmly.
2. Remove the white adhesive backing and align the tab with the laptop lock keyhole to position the
power button shield. Make sure the power button is clearly visible through the round hole before
pressing firmly.
3. Press the power button to ensure it functions properly.
Create an account and enable transcription
services
To use your LiveScrypt transcription solution, you need an Epiphan Cloud account and a transcription service
plan. A valid credit card is required.
Only the Epiphan Cloud account owner can add or modify billing information, plans, and change ownership of
the account. A LiveScrypt plan can be setup for individual teams by the owner of that team.
After your LiveScrypt transcription service plan is setup, you can pair your LiveScrypt device to your account
and start transcribing, see Pair the LiveScrypt device.
For the current terms and cost for the LiveScrypt live transcription service, go to:
www.epiphan.com/products/livescrypt/
At the time of publishing this guide:
12
LiveScrypt User Guide
Create an account and enable transcription services
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The cost is $9.95 USD per transcription hour with a one hour minimum.
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The first five minutes of a transcription session is free. After five minutes, you’re billed a minimum of
one hour.
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For sessions longer than one hour, additional charges at the rate of $9.95 USD per transcription hour
applies. For example, a session that is 61 minutes long is billed for two transcription hours.
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Your credit card is charged once at the end of the 30-day billing cycle. The billing cycle begins the date
credit card information was added to your account to enable the LiveScrypt transcription service for a
team.
To create an account and enable transcription services:
1. Using your web browser, login to Epiphan Cloud at: https://go.epiphan.cloud
The first time you login to Epiphan Cloud at go.epiphan.cloud, you can choose to
authenticate using either a Facebook account, a Google account, or using an email and
password. Your Epiphan Cloud account is associated with your login method, so make sure
you login using the same method each time. A new Epiphan Cloud account gets created if
you authenticate using a different login method.
2. Click Settings > Billing and Usage in the side navigation panel, then select Add billing information
on the Billing and Usage page.
3. Enter your billing and credit card information in the pop up window. When you're done, select Confirm
billing.
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LiveScrypt User Guide
Connect the network and power on
Connect the network and power on
If your network uses DHCP, then all you need to do is connect the LiveScrypt device to
your network using a standard RJ-45 Ethernet cable. An IP address is automatically
assigned to the device.
Now you can connect the AC power adapter and power on. The LiveScrypt device should automatically
connect to the network. You will see a device pairing code on the touch screen.
Your network must have access to the Internet for LiveScrypt transcription to work, plus the
required network ports must be open with read/write privileges. Contact your IT administrator if
you're not sure.
The following network ports must be open with read/write privileges for LiveScrypt to function properly:
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Port 22 - SSH used for remote support (TCP).
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Port 80 - used by the local web admin page (HTTP).
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Port 123 - used for NTP time synchronization (TCP/UDP).
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Port 443 - used to communicate with the LiveScrypt cloud transcription service (HTTPS).
For more information about network settings or assigning a static IP address, see System network options.
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LiveScrypt User Guide
Connect audio sources and check levels
Connect audio sources and check levels
The LiveScrypt device accepts multiple audio sources from cameras, digital mixers, and microphones.
Embedded audio from SDI, HDMI, and USB (UVC) video sources are extracted. A single, combined mono
signal is sent to the cloud for transcription.
When connecting USB web cameras and microphones, make sure to use the USB ports on the
rear panel of the LiveScrypt device. USB devices must be UVC/UAC compliant
Analog audio inputs:
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Two mono XLR/TRS combo jacks, + 4.0 dBu up to 12.3 V RMS (+24 dBu):
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XLR mic-level input (balanced), supports +48 V phantom power
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¼" TRS professional line-level input (balanced/unbalanced)
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One 3.5 mm stereo mic-level input (unbalanced)
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Two mono RCA (pair) consumer line-level inputs (-10 dBV)
Phantom power is applied to both XLR ports. Connecting devices that are not designed for
phantom power when phantom power is enabled can seriously damage those devices. Always
check the phantom power LED before connecting devices to the XLR ports. To enable
phantom power, see Enable or disable phantom power.
To connect audio sources and check audio levels:
1. Connect your audio sources to the ports on the rear panel of the LiveScrypt device.
2. Power on the LiveScrypt device, see Connect the network and power on.
3. Test your audio levels (for example, speak into connected microphones). You can monitor the volume
in the headphones and using the VU meter on the touch screen, see Monitor audio.
15
LiveScrypt User Guide
Optimize audio performance
4. (Optional) From the touch screen, tap Settings
and then tap Audio to open the Audio options
where you can add gain to the XLR, ¼" TRS, and RCA ports as required. For details about adjusting the
audio gain, see Adjust audio gain.
Table 4 Audio gain guidelines
Audio source
Dynamic microphone
Input
Gain
port
XLR
Add +50 to +60 dB gain to the audio input port.
XLR
Add +18 to +40 dB gain to the audio input port.
Electret microphone
3.5 mm
Wireless microphone
receiver
Condenser microphone
with phantom power
Mobile phone or other
consumer line level device
Professional mixer
XLR
3.5 mm
Add +6 to +12 dB gain to the audio input port.
Add +18 to +40 dB gain to the audio input port.
Add +6 to +12 dB gain to the audio input port.
XLR
Add +40 to +60 dB gain to the audio input port.
TRS
Add +6 to +12 dB gain to the audio input port.
XLR
Add +6 to +12 dB gain to the audio input port.
RCA1
Nominal
TRS
Nominal
XLR
Nominal
RCA
Not recommended.
For technical details about the audio inputs, see Audio inputs.
For tips on how to optimize your audio signal for the best transcription performance, see Optimize audio
performance.
Optimize audio performance
The better your audio source, the better LiveScrypt works. Here are some tips to get the best out of your
LiveScrypt device:
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Avoid multiple people speaking at the same time or in quick succession one after the other. It takes a
moment for LiveScrypt to adjust to each person's voice.
16
LiveScrypt User Guide
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Connect an external display
Choose a quality microphone and speak directly into it at a distance of about 6 inches for a good audio
signal.
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Only connect mixers and microphones to the input ports on the LiveScrypt device that are rated for the
compatible audio-level. Avoid adapters to connect mismatched audio signals. For more information,
see Audio inputs.
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Some types of microphones are more sensitive and produce a stronger audio signal. Others need a lot
of gain. For general guidelines on how much gain to add to an audio signal, see Adjust audio gain.
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Avoid placing microphones near sources of noise, like loud fans and air vents. If the environment is
unavoidably noisy, consider using a lavalier microphone with a cardioid pickup pattern for better noise
rejection.
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Check that your audio cables aren't damaged.
Connect an external display
You can connect the HDMI output from the LiveScrypt device to in-room monitors, projectors, and any video
processing device that accepts an HDMI signal using a standard HDMI cable. No audio is included in the HDMI
output. Only the live transcription displays.
The default output is set to display medium-size white text on a black background. You can change the size of
the text, as well as change the background color scheme from the Settings using the touch screen.
Display color schemes:
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LiveScrypt User Guide
Pair the LiveScrypt device
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Dark: White text on black background.
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Light: Black text on white background.
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Green screen (white text): White text on chroma green background.
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Green screen (black text): Black text on chroma green background.
Font size options:
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Huge
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Extra large
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Large
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Medium (default)
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Small
To connect to the HDMI output port and change the default settings:
1. Connect your display device to the HDMI OUT port on the rear panel of the LiveScrypt device.
2. On the touch screen, tap Settings
and then tap Output to open the Output options.
3. Modify the output port options and color schemes.
4. Tap Apply when you're done.
For more details about setting Output port options, see Output display options
To test your settings, an audio device must be connected. The LiveScrypt device must also be connected to
the network and be paired to your Epiphan Cloud account with LiveScrypt transcription services setup.
Pair the LiveScrypt device
You must pair the LiveScrypt device to your Epiphan Cloud team that has transcription services setup before
you can use the device for live transcription. You can create a new Epiphan Cloud account the first time you
pair your LiveScrypt device or you can set it up in advance, see Create an account and enable transcription
services.
The device ID pairing code appears on the touch screen when the device isn't paired.
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LiveScrypt User Guide
Pair the LiveScrypt device
You can unpair the device using Epiphan Cloud. When you do, the device ID pairing code changes value. The
next time you pair the device with Epiphan Cloud, it shows up as a new device in Epiphan Cloud with the new
device ID.
Important considerations
l
The LiveScrypt device's entry in Epiphan Cloud permanently goes offline when you unpair. You must
pair the device again to start a new transcription session.
l
If you pair LiveScrypt again after you have successfully unpaired from Epiphan Cloud, it shows up as a
new LiveScrypt device in Epiphan Cloud. The previous instance of the device remains permanently
offline.
l
If you don't see the pairing code on the touch screen and the device isn't currently paired with Epiphan
Cloud, you can find the pairing code in the Settings. Tap the gear icon at the bottom right corner of the
touch screen and select System. Under the Your device section, use the Device ID as the pairing
code.
To pair and unpair the LiveScrypt device:
1. Login to your Epiphan Cloud account at: go.epiphan.cloud
Your default Epiphan Cloud team is automatically selected. Your device is paired to the
selected team.
2. Select the LiveScrypt devices icon in the side navigation panel to open the LiveScrypt devices page,
and then select Pair device.
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LiveScrypt User Guide
Pair the LiveScrypt device
3. On the device pairing page, enter your Device ID pairing code and give your device a name, then select
Pair device. Your device appears on the LiveScrypt devices page in Epiphan Cloud when the device is
paired.
You can use alphanumerical characters and spaces in the device name; however, we
recommend using underscores to separate words instead of spaces. Common character
sets for Western and Central European languages, Nordic languages, and Russian should
display correctly for the device name in the user interface on the LiveScrypt device. The
device name should not include the following special characters: ^ < > / \ ? * : " |
4. To unpair your LiveScrypt device using Epiphan Cloud, select Devices > All devices in the side
navigation panel to open the Devices Dashboard and select the three dots in the row for the device
you want to unpair.
20
LiveScrypt User Guide
Start, stop, and pause transcription using the touch
screen
5. Select Unpair and confirm your selection when prompted.
Start, stop, and pause transcription using
the touch screen
Easily start, stop, and pause a transcription session with a simple tap on the LiveScrypt device's touch screen.
The time a transcription session is paused is not counted as billable time for the session.
21
LiveScrypt User Guide
Start, stop, and pause transcription using Epiphan
Cloud
The LiveScrypt device must be paired to your Epiphan Cloud team to start a transcription session,
see Pair the LiveScrypt device.
To start, stop, and pause transcription from the touch screen:
1. Tap Start to start transcription. The buttons on the header bar change.
2. When you're done, tap the red Stop button in the leftmost corner of the header bar. Or tap the Pause
button and then restart the transcription when you're ready.
Start, stop, and pause transcription using
Epiphan Cloud
You can remotely start and stop a transcription session directly in Epiphan Cloud from several different places,
including the Devices Dashboard, the LiveScrypt devices page, and from a specific device's Settings page. You
can pause a session from the device's Settings page in Epiphan Cloud. The time a transcription session is
paused is not counted as billable time for the session.
To start, stop, and pause transcription using Epiphan Cloud:
1. Login to your Epiphan Cloud account at: https://go.epiphan.cloud
2. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel. The LiveScrypt
devices page opens.
3. In the row for the LiveScrypt device, select Start transcription.
22
LiveScrypt User Guide
Monitor audio
4. Select Stop transcription when you're done.
5. (Alternative method) To start, stop, and pause transcription from the device Settings in Epiphan Cloud:
a. From the LiveScrypt devices page, select a device name in the list to open the Settings for that
device.
b. Select Start transcription.
c. When you're done, select the red stop icon in the leftmost corner of the header bar. Or select the
pause icon and then restart the transcription when you're ready.
Monitor audio
Audio from all connected sources are combined into a mono signal. There's a 3.5 mm audio jack for
monitoring audio on the front panel of the LiveScrypt device. You can plug external speakers or headphones
into the 3.5 mm audio jack. The same mono signal is heard in the left and right headphone speakers.
Tap or swipe the headphone volume control on the bottom of the touch screen to adjust your volume.
23
LiveScrypt User Guide
Monitor audio
Increasing the headphone volume to 100% may cause you to hear distortion that is not actually
present in the audio signal being sent for transcription. At approximately 75% volume, you hear
the nominal audio level in the VU meter at approximately where the green bars change to yellow.
A mono VU meter on the touch screen shows the audio level of the combined audio signal. The value is
displayed in dBFS (decibels relative to full scale). Colored bars represent the audio level. Similar audio VU
meters appear in other places, like where you configure the audio gain in the Settings.
To optimize transcription performance and accuracy, the average signal level should register where the green
bars change to yellow. Red indicates the audio signal is too loud and excessive peaks are clipped, which
introduces distortion. To adjust the gain, see Adjust audio gain.
24
LiveScrypt User Guide
Output display options
Output display options
You can easily change the look of the output display directly from the touch screen. You can also configure
the HDMI output display port settings and the size of the text that appears on the touch screen of your
LiveScrypt device using the touch screen, the web interface, or Epiphan Cloud when your LiveScrypt device is
paired with your Epiphan Cloud team.
Topics:
l
Choose the display view
l
Display QR code
l
Copy the QR code and session URL
l
Change the display output port resolution
l
Change display color scheme and font size
l
Change the direction of transcription
l
Change touch screen font size
Choose the display view
You can quickly change what people see on the output display using the touch screen, web interface, or
Epiphan Cloud. For instructions on how to access the web interface and Epiphan Cloud, see User interfaces.
The display options are:
l
None: A plain black screen with the LiveScrypt logo displays.
l
Text: The live transcription displays full screen when you start transcription. The transcription appears
only as speech is detected.
l
Text + QR: The live transcription displays along with the QR code when you start transcription. The
transcription appears only as speech is detected.
l
QR Code: A full screen QR code displays when you start transcription.
To make other visual changes, like changing the color of the background or the font size, see Transcription
options.
To choose the display view:
1. Using the touch screen or web interface, tap the Display view icon and choose the view you want to
display. The selected view is highlighted in blue.
25
LiveScrypt User Guide
Choose the display view
2. Using Epiphan Cloud, do the following:
a. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt
device to open the device Settings.
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
b. From the Settings, select Output. The Output menu opens.
26
LiveScrypt User Guide
Display QR code
c. In the Layout field, select a layout from the drop-down menu.
Display QR code
It's easy to show a QR code on the HDMI output display port so that people can connect to the live
transcription using their favorite browser on their smart device. You can display the QR code using the touch
screen, the web interface, or Epiphan Cloud when the device is paired with your Epiphan Cloud team. For
instructions on how to access the web interface and Epiphan Cloud, see User interfaces.
The QR code display options are:
l
Text + QR: The live transcription displays along with the QR code when you start transcription. The
transcription appears only as speech is detected.
l
QR Code: A full screen QR code displays when you start transcription.
To copy the QR code and transcription session URL to provide them to audiences so they can watch the live
transcription from a smart device or computer, see Transcription options.
To display the QR code:
1. Using the touch screen or web interface, tap the Display view icon and choose the view you want to
display. The selected view is highlighted in blue.
27
LiveScrypt User Guide
Display QR code
2. Using Epiphan Cloud, do the following:
a. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt
device to open the device Settings.
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
b. From the Settings, select Output. The Output menu opens.
28
LiveScrypt User Guide
Copy the QR code and session URL
c. In the Layout field, select a layout from the drop-down menu.
Copy the QR code and session URL
Using Epiphan Cloud, you can copy the QR code and transcription session URL to provide them to audiences
so they can watch the live transcription from a smart device or computer.
If the LiveScrypt device is unpaired and permanently offline, it won't appear in the list of
LiveScrypt devices.
To copy the QR code and session URL using Epiphan Cloud:
1. Login to your Epiphan Cloud account at: https://go.epiphan.cloud
2. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt device to
open the device Settings.
29
LiveScrypt User Guide
Change the display output port resolution
You can also open the LiveScrypt device settings page from the Devices Dashboard when
you click the LiveScrypt device name or click the three dots in the row for the LiveScrypt
device and select Settings.
3. From the Settings, select Output. The Output menu opens.
4. In the Web stream section, select Copy beside the Stream URL or QR code to copy it to your
clipboard. Then paste it into your document or email.
Change the display output port resolution
The default resolution of the HDMI display output port should work for most situations; however, you can
manually select a resolution using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt
device is paired with your Epiphan Cloud team. For instructions on how to access the web interface or Epiphan
Cloud, see User interfaces.
To change the display output port resolution:
30
LiveScrypt User Guide
Change the display output port resolution
1. Open the device Settings, do one of the following:
a. Using the touch screen or web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Output. The Output menu opens.
3. In the Output Video Mode field, select a resolution from the drop-down menu.
4. Select Apply if you're using the touch screen or web interface.
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LiveScrypt User Guide
Change display color scheme and font size
Change display color scheme and font size
You can change the color scheme of the HDMI display output and the transcription font size using the touch
screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud
team. For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.
The default output is set to display medium-size white text on a black background. You can change the size of
the text, as well as the background color scheme from the Settings.
Display color schemes:
l
Dark: White text on black background.
l
Light: Black text on white background.
l
Green screen (white text): White text on chroma green background.
l
Green screen (black text): Black text on chroma green background.
To change the color scheme of the display output and the font size:
1. Open the device Settings, do one of the following:
a. Using the touch screen and web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
32
LiveScrypt User Guide
Change display color scheme and font size
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Output. The Output menu opens.
3. To change the color scheme, select a scheme from the Color scheme drop-down menu.
4. To change the font size, select a size from the Text size drop-down menu.
5. Select Apply if you're using the touch screen or web interface.
33
LiveScrypt User Guide
Change touch screen font size
Change touch screen font size
You can change the font size of the transcription displayed on the LiveScrypt device's touch screen using the
touch screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your Epiphan
Cloud team. The default output is set to display medium size white text on a black background.
For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.
To change the font size of the transcription displayed on the touch screen:
1. Open the device Settings, do one of the following:
a. Using the touch screen and web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Output. The Output menu opens.
3. In the Front Screen section, select a size in the Text size drop-down menu.
34
LiveScrypt User Guide
Change the direction of transcription
4. Select Apply if you're using the touch screen or web interface.
Change the direction of transcription
By default, new lines of transcription start at the top of the screen and move down as new text fills the screen.
You can change the direction so that the transcription fills the screen from the bottom and moves upwards
using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your
Epiphan Cloud team. For instructions on how to access the web interface or Epiphan Cloud, see User
interfaces.
Words are written from left to right by default and cannot be changed.
To change the direction the transcription fills the screen:
1. Open the device Settings, do one of the following:
a. Using the touch screen or web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
35
LiveScrypt User Guide
Change the direction of transcription
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Output. The Output menu opens.
3. In the Text appears from field, select an option from the drop-down menu.
4. Select Apply if you're using the touch screen or web interface.
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LiveScrypt User Guide
Transcription options
Transcription options
You can setup transcription options using the touch screen, the web interface, and in Epiphan Cloud when
your LiveScrypt device is paired.
Topics:
l
Change the language
l
Enable punctuation and profanity filter
l
Enter an NAICS code
l
Clear transcription from the display
l
Download and delete .SRT and.TXT files
To start, stop, and pause transcription, see Start, stop, and pause transcription using the touch screen or Start,
stop, and pause transcription using Epiphan Cloud.
Change the language
English (US) is set as the default language for transcription. This means that English speech is recognized and
transcribed. You can change the transcription language using the touch screen, the web interface, or Epiphan
Cloud when the LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access
the web interface or Epiphan Cloud, see User interfaces.
LiveScrypt supports Google Cloud's language set for the basic ASR speech recognition model. For a
comprehensive list, see https://cloud.google.com/speech-to-text/docs/languages.
Changes do not take effect while transcription is in progress. You must stop or pause
transcription, and then restart transcription to see the changes.
To change the language:
1. Open the device Settings:
a. Using the touch screen and web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
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LiveScrypt User Guide
Enable punctuation and profanity filter
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Transcription. The Transcription menu opens.
3. In the Language field, select your language from the drop-down menu.
4. Select Apply if you're using the touch screen or web interface.
Enable punctuation and profanity filter
Automatic punctuation and the profanity filter are enabled by default. You can turn the punctuation and
profanity filter options on and off from the touch screen, the web interface, or using Epiphan Cloud when the
38
LiveScrypt User Guide
Enable punctuation and profanity filter
LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access the web interface
or Epiphan Cloud, see User interfaces.
The profanity filter replaces profane words with asterisks, for example: b***
Changes do not take effect while transcription is in progress. You must stop or pause
transcription, and then restart transcription to see the changes.
To turn punctuation and the profanity filter on or off:
1. Open the device Settings:
a. Using the touch screen and web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Transcription. The Transcription menu opens.
3. Toggle the Punctuation and Profanity filter switches On or Off. In Epiphan Cloud, check the
appropriate check boxes.
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LiveScrypt User Guide
Enter an NAICS code
4. Select Apply if you're using the touch screen or web interface.
Enter an NAICS code
North American Industry Classification System (NAICS) codes are industry-specific language libraries, for
example: aerospace (33641) or agriculture (115). LiveScrypt supports NAICS codes to augment transcription.
You can enter an NAICS code using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt
device is paired with your Epiphan Cloud team. For instructions on how to access the web interface or Epiphan
Cloud, see User interfaces.
To enter an NAICS code:
1. Open the device Settings:
a. Using the touch screen and web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
40
LiveScrypt User Guide
Clear transcription from the display
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Transcription. The Transcription menu opens.
3. In the NAICS code field, enter the code using a keyboard.
4. Select Apply if you're using the touch screen or web interface.
Clear transcription from the display
You can clear the content of the current transcription session from the display without stopping or pausing
the session. All previously transcribed text is cleared from the touch screen and the HDMI output display port.
41
LiveScrypt User Guide
Clear transcription from the display
You can only clear the transcription for a session that's currently active.
Clearing the session does not delete the transcribed content from the .SRT or the .TXT file for that session.
Those files retain the full transcription of the whole session.
You can clear the transcription for a session using the touch screen, the web interface, or Epiphan Cloud when
the LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access the web
interface or Epiphan Cloud, see User interfaces.
To clear the transcription from the display for an active session:
1. Using the touch screen and web interface, tap the Clear icon that appears along the bottom of the
touch screen and select Yes, clear it.
2. Using Epiphan Cloud, do the following:
a. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt
device to open the device Settings.
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LiveScrypt User Guide
Download and delete .SRT and.TXT files
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
b. From the Settings, select Clear in the bottom right corner of the display area.
Download and delete .SRT and.TXT files
You can access .SRT and .TXT transcription files for the sessions associated with a device as often as you like
using Epiphan Cloud. Download transcription files or delete them from the Sessions tab on the Settings page
for a paired LiveScrypt device.
If the LiveScrypt device is unpaired and permanently offline, it won't appear in the list of LiveScrypt devices.
You can no longer access the .SRT or .TXT transcription files associated with that device.
To download or delete .SRT and .TXT files in Epiphan Cloud:
1. Login to your Epiphan Cloud account at: https://go.epiphan.cloud
2. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt device to
open the device Settings.
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LiveScrypt User Guide
Download and delete .SRT and.TXT files
You can also open the LiveScrypt device settings page from the Devices Dashboard when
you click the LiveScrypt device name or click the three dots in the row for the LiveScrypt
device and select Settings.
3. From the Settings, select the Sessions menu to see a list of the transcription sessions for that device.
4. To download a transcription file, select the blue download button for the file you want to download
and follow the prompts.
5. To delete a transcription file, select the trash can icon at the far right of that row and confirm when
prompted.
6.
Transcription files are permanently removed if you delete a session in Epiphan Cloud or
delete a paired instance of your LiveScrypt device from Epiphan Cloud. To learn more
about Epiphan Cloud, see the Epiphan Cloud online user guide.
44
LiveScrypt User Guide
Audio options
Audio options
If you went through the Get started section, you already have a basic setup with some audio sources
connected to the LiveScrypt device. This section contains additional information and audio options you can
setup using the touch screen, the web interface, and Epiphan Cloud when your LiveScrypt device is paired with
your Epiphan Cloud team.
Topics:
l
Enable or disable phantom power
l
Adjust audio gain
l
Mute audio
l
Assign audio sources to an input
For information about monitoring audio, see Monitor audio.
Adjust audio gain
Having the right amount of gain applied to your microphone or other type of audio source optimizes the
performance of the transcription. You can adjust the gain for XLR, ¼" TRS, RCA, and 3.5 mm inputs using the
touch screen, web interface, and Epiphan Cloud when your LiveScrypt device is paired with your Epiphan
Cloud team.
The amount of gain you need to add depends on the strength of the original audio signal. Adjusting the Input
Gain affects the volume of the audio that's sent to the cloud for transcription and what you hear in the
headphone jack.
Be aware that excessive amounts of gain increases the noise that may already be present in the
audio signal, which can affect the accuracy of transcription.
The following table offers some guidelines for adjusting the gain at the various audio input ports on the
LiveScrypt device for common types of audio input devices. Add the suggested gain to the audio input to get
an average signal to register at a nominal level in the VU meter (i.e. where the green bars change to yellow).
45
LiveScrypt User Guide
Adjust audio gain
Table 5 Audio input port gain guidelines
Audio source
Input
Gain
port
Dynamic microphone
XLR
Add +50 to +60 dB gain to the audio input port.
XLR
Add +18 to +40 dB gain to the audio input port.
Electret microphone
3.5 mm
XLR
Wireless microphone
receiver
3.5 mm
Condenser microphone
with phantom power
Mobile phone or other
consumer line level device
Professional mixer
Add +6 to +12 dB gain to the audio input port.
Add +18 to +40 dB gain to the audio input port.
Add +6 to +12 dB gain to the audio input port.
XLR
Add +40 to +60 dB gain to the audio input port.
TRS
Add +6 to +12 dB gain to the audio input port.
XLR
Add +6 to +12 dB gain to the audio input port.
RCA1
Nominal
TRS
Nominal
XLR
Nominal
RCA
Not recommended.
1 To avoid unwanted signal noise on the RCA ports, we recommend adding no more than 12dB of gain to the RCA ports or
when RCA/3.5 mm is used.
Ensure the audio input source is connected to an analog audio input port on the LiveScrypt device before
proceeding. Gain is added to both the RCA and 3.5 mm inputs if the audio mode is set to RCA + 3.5 mm. For
information about setting the audio input mode, see Assign audio sources to an input.
To adjust the gain for an audio source:
1. Open the device Settings:
a. Using the touch screen and web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
46
LiveScrypt User Guide
Adjust audio gain
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Audio. The Audio menu opens.
3. Select a value from the Gain drop-down menu for the audio source.
4. Select Apply if you're using the touch screen or web interface.
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LiveScrypt User Guide
Enable or disable phantom power
Enable or disable phantom power
Phantom power is not enabled on the XLR audio input ports by default on LiveScrypt. You can enable 48 V
Phantom power for the two XLR ports using the touch screen, the web interface, and Epiphan Cloud when the
LiveScrypt device is paired with your Epiphan Cloud team.
When phantom power is enabled:
l
48 V phantom power is applied to both XLR port 1 and XLR port 2.
l
The phantom power LED beside the XLR/TRS combo jacks on the rear panel of LiveScrypt is solid on.
l
Phantom power is not applied to the ¼" TRS inputs of the combo jacks.
Connecting devices that are not designed for phantom power when phantom power is enabled
for the two XLR ports can seriously damage those devices. Always check the phantom power LED
before connecting devices to the XLR ports. A direct box can be used to provide the correct miclevel signal to the XLR port and offers some isolation protection in case of accidental exposure to
48 V phantom power.
To enable or disable phantom power:
1. Open the device Settings:
a. Using the touch screen and web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
48
LiveScrypt User Guide
Mute audio
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Audio. The Audio menu opens.
3. Toggle the Phantom power 48V switch On or Off for the audio source.
4. Select Apply if you're using the touch screen or web interface.
Mute audio
You can mute any audio input source using the touch screen, the web interface, and Epiphan Cloud when
LiveScrypt is paired with your Epiphan Cloud team.
The RCA and 3.5 mm audio input ports share internal audio processing resources. Muting an audio input that
shares internal resources mutes all the associated audio sources. To associate audio sources to RCA/3.5 mm
Audio, see Assign audio sources to an input.
To mute an audio source:
49
LiveScrypt User Guide
Mute audio
1. Open the device Settings:
a. Using the touch screen and web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Audio. The Audio menu opens.
3. Toggle the Mute switch On or Off for the audio source.
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LiveScrypt User Guide
Assign audio sources to an input
4. Select Apply if you're using the touch screen or web interface.
Assign audio sources to an input
Some audio input ports on your LiveScrypt device share internal audio processing resources and are listed
together in the user interface.
The audio sources that share resources are:
l
RCA (left and right ports)
l
3.5 mm (stereo port)
In the user interface, both the RCA and 3.5 mm audio sources appear under the label RCA/3.5 mm Audio
and both sources are enabled at their input ports by default. You can change that using the touch screen, the
web interface, and Epiphan Cloud when your LiveScrypt device is paired with your Epiphan Cloud team.
Choosing one audio source for the shared input disables the other audio source. This means that when you
add gain to RCA/3.5 mm Audio, only the audio source you assign to RCA/3.5 mm Audio has gain applied and is
activated at the input port. The other port is disabled.
To avoid unwanted signal noise on the RCA ports, we recommend adding no more than 12dB of
gain when RCA or XLR+3.5mm is selected.
To assign the audio source to an input:
1. Open the device Settings:
a. Using the touch screen and web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
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LiveScrypt User Guide
Assign audio sources to an input
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select Audio. The Audio menu opens.
3. For the RCA/3.5 mm Audio source, select the audio source option from the Input drop-down menu.
4. Select Apply if you're using the touch screen or web interface.
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LiveScrypt User Guide
System network options
System network options
If you went through the Get started section, you should already be connected to the network. This section
describes the network and system options available from the touch screen, the web interface, and Epiphan
Cloud when your LiveScrypt device is paired.
Topics:
l
Network ports used by LiveScrypt
l
Access system information
l
Rename the LiveScrypt device
l
Turn DHCP on or off
l
Set up a static IP address
l
Set the date, time, and zone
l
Setup local NTP or another synchronization server
Network ports used by LiveScrypt
Do not block IP traffic over the default outgoing and incoming network ports that the LiveScrypt device uses.
For LiveScrypt to operate properly, make sure your firewall is configured to open the following ports for
read/write privileges. Blocking a port will cause the service that uses that port to fail.
Outbound ports:
l
HTTP Port 80 - used by the local web admin page.
l
HTTPS port 443 - used to communicate with the LiveScrypt cloud transcription service.
Incoming ports:
l
TCP port 22 - SSH used for remote support.
l
TCP/UDP port 123 - used for NTP time synchronization.
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LiveScrypt User Guide
Access system information
Access system information
In the LiveScrypt device settings, you can access system information from the touch screen, the web interface,
or using Epiphan Cloud when the device is paired with your Epiphan Cloud team.
The following table lists and describes the system information you can access.
Table 6 System information accessed from the touch screen and web interface
Item
Description
A name for this LiveScrypt device is displayed. You assign the
Device name
device a name when you pair the device with your Epiphan
Cloud team.
Serial number
Device ID
Firmware version
The manufacturer's serial number is displayed.
This is the device ID that is also the pairing code that is used to
pair this LiveScrypt device with your Epiphan Cloud team.
The firmware version of the LiveScrypt device is displayed.
This section displays the MAC address, IP address, network
Network settings
mask, default gateway, and includes settings to enable DHCP or
set a static IP address for the LiveScrypt device. See Turn DHCP
on or off.
Date and time
This section contains settings for the time zone, date and time,
NTP server, and other time synchronization protocol settings.
For Epiphan Cloud, only a subset of system parameters are displayed. You can also select Remote Web
Admin to access the web interface from Epiphan Cloud.
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LiveScrypt User Guide
Access system information
This procedure applies to all three interfaces. For instructions on how to access the web interface or Epiphan
Cloud, see User interfaces.
To access system information:
1. Open the device Settings, do one of the following:
a. Using the touch screen or web interface, select Settings
.
b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then
select a LiveScrypt device to open the device Settings.
You can also open the LiveScrypt device settings page from the Devices Dashboard
when you click the LiveScrypt device name or click the three dots in the row for the
LiveScrypt device and select Settings.
2. From the Settings, select System to open the System menu.
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LiveScrypt User Guide
Access system information
3. Use the scroll bar to navigate the menu.
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LiveScrypt User Guide
Rename the LiveScrypt device
Rename the LiveScrypt device
In the LiveScrypt device settings, you can access system information and view the device name using the
touch screen, the web interface, or Epiphan Cloud when the device is paired with your Epiphan Cloud team.
When you pair the device to your Epiphan Cloud account, you can assign the device a unique name using
alphanumerical characters and spaces. You can change the name of your LiveScrypt device at any time from
the device's settings page in Epiphan Cloud. For instructions on how to access Epiphan Cloud, see User
interfaces.
You can use alphanumerical characters and spaces in the device name; however, we
recommend using underscores to separate words instead of spaces. Common character
sets for Western and Central European languages, Nordic languages, and Russian should
display correctly for the device name in the user interface on the LiveScrypt device. The
device name should not include the following special characters: ^ < > / \ ? * : " |
To change the LiveScrypt device name using Epiphan Cloud:
1. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt device to
open the device Settings.
You can also open the LiveScrypt device settings page from the Devices Dashboard when
you click the LiveScrypt device name or click the three dots in the row for the LiveScrypt
device and select Settings.
2. At the top of the page, select the device name that appears in the header bar and enter a new name.
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LiveScrypt User Guide
Rename the LiveScrypt device
3. Click outside the device name field to save the changes.
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LiveScrypt User Guide
Turn DHCP on or off
Turn DHCP on or off
In the LiveScrypt device settings, you can turn DHCP on or off. If your network uses a DHCP server to identify
devices that are connected to the network, then the LiveScrypt device dynamically obtains an IP address when
you power on the device. The network mask and default gateway are also obtained automatically from the
network client. DHCP is enabled by default.
This procedure applies to the touch screen and web interface. For instructions on how to access the web
interface, see Using the web interface.
To turn DHCP on or off:
1. Select Settings
, and then select System to open the System menu.
2. In the Network section, toggle the DHCP switch on or off.
3. Select Apply.
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LiveScrypt User Guide
Set up a static IP address
Set up a static IP address
If your network doesn't use a DHCP server to dynamically identify devices connected to the network, you can
manually assign the LiveScrypt device a static IP address and set the network mask, default gateway, and DNS
server values using the touch screen or web interface. Only IPv4 addresses are supported. LiveScrypt does
not support IPv6.
Table 7 Static IP Address Fields
Label
Description
Obtain a static IP address to assign the LiveScrypt device from your network
IP Address
administrator. Only IPv4 addresses are supported. LiveScrypt does not support IPv6
addresses.
Also called the subnet mask, this value denotes a range of IP addresses. Obtain this
Network Mask
from your network administrator, from another computer on the same subnet, or
calculate the value using an online subnet calculator.
The network node that serves as an access point to the rest of the network. This value
Default gateway
cannot be blank unless you are using DCHP. Specify the system’s IP address if you
don’t have a default gateway on your network.
The domain name system server (DNS server) translates human-readable hostnames
DNS Server
into corresponding IP addresses. Specify the system’s IP address if you don’t have a
DNS server on your network. This value cannot be blank unless you are using DHCP.
This procedure applies to the touch screen and web interface. For instructions on how to access the web
interface, see Using the web interface.
To set up a static IP address:
1. Select Settings
and then select System to open the System menu.
2. In the Network section, toggle the DHCP switch off.
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LiveScrypt User Guide
Set up a static IP address
3. Enter a static IPv4 address in the IP address field. You can also add or modify the Network mask,
Default gateway, and DNS server values.
The default gateway and DNS Server fields cannot be left blank. If you do not have a
default gateway or a DNS server for your network, enter the static IP address in those
fields.
4. Select Apply and reboot if prompted.
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LiveScrypt User Guide
Set the date, time, and zone
Set the date, time, and zone
The LiveScrypt device's date and time are used for the transcription files when they're archived. You can set
the date, time, and time zone for your device using the touch screen and the web interface. For instructions
on how to access the web interface, see Using the web interface.
To set the date, time, and zone for the LiveScrypt device:
1. Using the touch screen or web interface, select Settings
.
2. From the Settings menu, select System to open the System menu.
3. Scroll to the Date and time section and do the following:
a. In the Time Zone field, select a time zone from the drop-down menu.
b. In the Time field, enter the time using the format hh:mm:ss.
c. In the Date field, enter the date using the format yyyy-mm-dd.
4. Select Apply.
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LiveScrypt User Guide
Setup local NTP or another synchronization server
Setup local NTP or another synchronization
server
The LiveScrypt device is setup to use a web NTP server for time synchronization by default. You can select a
different synchronization protocol, enter a different server URL, or setup the LiveScrypt device to get it's time
synchronization from a local NTP server using the touch screen and the web interface. The device supports
NTP, PTPV1, and RDATE protocols. For instructions on how to access the web interface, see Using the web
interface.
To setup the synchronization server for the LiveScrypt device:
1. Using the touch screen or web interface, select Settings
.
2. From the Settings, select System to open the System menu.
3. Scroll to the Date and time section and do any of the following:
a. To enable using the local NTP server, toggle the Enable local NTP server switch On.
b. To disable time synchronization, toggle the Enable time synchronization switch Off.
c. To change the time server protocol, select a different one in the Protocol field.
d. To change the time server URL, enter a new one in the Server IP address field.
4. Select Apply.
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LiveScrypt User Guide
Security options
Security options
LiveScrypt offers some security features to keep your device safe. Be sure to record passwords in a safe
location.
l
Set touch screen PIN and lock
l
Set the web interface password
Set touch screen PIN and lock
To protect your LiveScrypt device from unauthorized access, you can set a 4-character PIN security code and
lock the touch screen using the touch screen and web interface. By default, a PIN is not set.
When locked, users must enter the four-digit PIN to unlock the touch screen to access the LiveScrypt device.
Once unlocked, the touch screen remains unlocked and the password is reset to none. Simply repeat the
procedure the next time you want to lock the touch screen.
You can use the web interface and Epiphan Cloud to configure and control the LiveScrypt device while the
touch screen is locked. Using the web interface, you can even change the PIN while the touch screen is locked just in case the PIN is forgotten.
To configure a 4-character PIN and lock the touch screen using the touch screen and web interface:
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LiveScrypt User Guide
1. Select Settings
Set touch screen PIN and lock
to open the device Settings and then select Security. The Security menu opens.
2. Enter up to four characters in the PIN code field. Alphanumeric characters, spaces, and special
characters are supported.
3. Do one of the following:
a. Select Apply to save the password.
b. Select Lock touch screen and confirm Yes, lock it to immediately apply the 4-character PIN
and lock the touch screen.
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LiveScrypt User Guide
Set the web interface password
Set the web interface password
When you login to the web interface for the first time, the default user name is admin and no password is
assigned. Just enter admin and leave the password field blank. For higher security, we recommend that you
assign a password using the touch screen or web interface as soon as possible.
Passwords are case sensitive and can use all alphanumeric keys in the ASCII range. Passwords can be up to
255 characters long, but should not include any spaces. Contact your system administrator for your
organization’s specific password requirements.
To set or change the password:
1. Select Settings
to open the device Settings and then select Security. The Security menu opens.
2. Enter a password in the Password field using alpha-numeric characters.
3. Select Apply.
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LiveScrypt User Guide
Billing and storage
Billing and storage
You can modify your billing information, view usage, and content storage options using Epiphan Cloud.
Topics:
l
Managing your account and changing your plan
l
Display QR code
Managing your account and changing your
plan
When you first sign up for an Epiphan Cloud account, you're automatically assigned a default team. To use
LiveScrypt transcription services, you need to sign up for the LiveScrypt transcription service. For instructions
to access your account and set up services, see Create an account and enable transcription services.
In Epiphan Cloud, you can see the plan that's associated with your team on your team's Billing page.
Only the Epiphan Cloud account owner can add or modify billing information, plans, and change ownership of
the account. A LiveScrypt plan can be setup for individual teams by the owner of that team.
At the time of publishing this guide:
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LiveScrypt User Guide
Storage and managing your footage
l
The cost is $9.95 USD per transcription hour with a one hour minimum.
l
The first five minutes of a transcription session is free. After five minutes, you’re billed a minimum of
one hour.
l
For sessions longer than one hour, additional charges at the rate of $9.95 USD per transcription hour
applies. For example, a session that is 61 minutes long is billed for two transcription hours.
l
Your credit card is charged once at the end of the 30-day billing cycle. The billing cycle begins the date
credit card information was added to your account to enable the LiveScrypt transcription service for a
team.
For the current terms and cost for the LiveScrypt live transcription service, go to:
https://www.epiphan.com/products/livescrypt/
You can create multiple teams and assign them different services. Each team is billed separately. Transcription
services are tracked per team and charged monthly to the credit card information that was provided when
you assigned the service to the team. It can take up to 24 hours for a charge to be processed and appear in
your team's usage and billing.
Only the owner of a team can change the team's services and billing information, or transfer ownership of the
team to another team member. When you transfer ownership of a team to another team member, you have
the option to transfer the billing information as well. However, the current billing information will continue to
be used until such time as the new owner accepts the transfer of the team and billing information. To change
plans or transfer a team, see the Epiphan Cloud user guide.
Deleting a team cancels the service assigned to that team. When a team is deleted, a final charge is made to
the credit card specified in the billing information for that team if there happens to be any outstanding
charges.
Storage and managing your footage
LiveScrypt transcription services performs transcription in the cloud. You can access the transcription files at
any time to ensure you don't lose important content.
We recommend regularly downloading your transcription files or renaming them for easier retrieval. For
details on how to download .SRT and .TXT files, see Download and delete .SRT and.TXT files.
Transcription files remain a part of a team's assets until you decide to delete them.
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LiveScrypt User Guide
Troubleshooting and support
Troubleshooting and
support
Your LiveScrypt device comes with a one-year complimentary support plan starting one year from the original
product shipment date. You can purchase a 2-year extended support plan from Epiphan Video for a total of
three years of product support from the original product shipment date:
l
SupportPlan offers a 2-year support extension
l
SupportPlan+ offers a 2-year support extension plus remote troubleshooting support
For more information about service plans, see www.epiphan.com/supportplan.
Before you contact Epiphan support, check the troubleshooting topic:
l
Troubleshooting Quick Reference
l
Power down and system restart
To contact Epiphan support:
l
Email: [email protected]
l
Online chat: www.epiphan.com/support (Monday to Friday between 9am and 5pm Eastern)
l
Call: 1-877-599-6581 / 613-599-6581
Remote troubleshooting support allows the Epiphan support team access to your LiveScrypt
device to do things like reset lost admin passwords. No private information is sent to Epiphan
maintenance servers during a remote session.
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LiveScrypt User Guide
Troubleshooting Quick Reference
Troubleshooting Quick Reference
Use the follow quick reference table for help if you are experiencing problems or unexpected behavior from
LiveScrypt.
Table 8 Troubleshooting Quick Reference
Problem
Action(s) to Resolve
Verify that you are using the correct audio input , see Audio
inputs.
OR
No sound is coming from an audio
source.
Check if there are any bars registering audio in the audio meter,
see Monitor audio.
OR
Check the touch screen interface for audio monitoring or use
the 3.5 mm audio jack on the front of the LiveScrypt device to
verify audio, see Monitor audio.
There's no audio from my SD SDI source.
Embedded audio from sd-SDI sources are not supported.
Change your SDI source to use a different resolution up to 3G.
This might be a gain issue due to the type of audio source
I can't hear the audio in my headphones.
you're using. See Adjust audio gain for recommended gain to
add for various types of audio sources.
Legacy Ubuntu systems have poor support for HDMI 2.0 and
The attached monitor is not recognized.
don't recognize a monitor being plugged into the LiveScrypt
device. Try plugging the monitor into the device before you turn
the LiveScrypt device on.
There's noticeable delay in the
It's normal for there to be a slight delay due to the audio signal
headphones.
being processed by the LiveScrypt device.
Confirm that the power cable is connected to a working power
LiveScrypt doesn't boot up when
source. If LiveScrypt is still not powering up, remove any HDMI
powered on.
cables connected to the output ports and try again. If you're
still unable to power up, contact Epiphan support.
Ensure there are no USB sticks inserted into the USB ports
System is not starting up correctly.
during power up. They may be conflicting with the internal hard
drive, causing an unexpected behavior.
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LiveScrypt User Guide
View network diagnostics
View network diagnostics
From the System menu using the touch screen and web interface, you can view network diagnostics for your
LiveScrypt device to help you troubleshoot connection issues. Diagnostics include:
l
If the network cable is connected.
l
Can the DNS be resolved.
l
Internet connection (HTTP/HTTPS) status.
l
Remote login connection status.
l
Epiphan Cloud connection status.
To view the network diagnostics:
1. Using the touch screen and web interface, select Settings
.
2. From the Settings, select System. The System menu opens.
3. In the Network section, select network diagnostics.
4. (Optional) Select Refresh to refresh the diagnostics.
Power down and system restart
You can power down and restart the LiveScrypt device using the power button located on the rear panel.
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LiveScrypt User Guide
Power down and system restart
Alternatively, you can reboot the LiveScrypt device from the LiveScrypt device Settings page in Epiphan
Cloud.
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LiveScrypt User Guide
Specifications
Specifications
Topics include:
l
Audio inputs
l
Vesa mounting the device
l
Tech specs
Audio inputs
Audio from all inputs are combined into a single mono signal that's sent to the LiveScrypt transcription service
in the cloud. The following table lists the sources of audio you can connect to the LiveScrypt device:
Table 9 LiveScrypt Audio Input Sources
Input port
Qty
SDI1
1
HDMI™
2
Details
Linear PCM audio/video input. Supports up to 3G-SDI signals.
Linear PCM audio/video input, non-HDCP protected. DVI-I (using
an adapter) is single link.
Linear PCM audio/video inputs on the rear panel accept non-
USB 3.0
2
HDCP protected content. Use to connect a single UAC or UVC
device, such as a USB microphone or a web camera.
RCA2
2
3.5 mm2
1
RCA consumer line-level audio inputs function as a mono pair (-10
dBV).
Mic-level input to connect a passive or active stereo electret
microphone (unbalanced)
Combo XLR/TRS audio inputs operate as individual mono inputs.
XLR inputs accept balanced and unbalanced, mic level and
XLR3
2
professional line level signals with a maximum of up to 12.3 VRMS ,
+24 dBu.
Mic-level (balanced) inputs supply optional 48 V phantom power
across both XLR ports. See Enable or disable phantom power.
Connecting devices that are not designed for phantom power when phantom power is enabled
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LiveScrypt User Guide
Input port
Vesa mounting the device
Qty
Details
on the XLR ports can seriously damage those devices. Always check the phantom power LED
before connecting devices to the XLR ports. A direct box can be used to provide the correct miclevel signal to the XLR port and offers some isolation protection in case of accidental exposure
to 48 V phantom power.
Combo XLR/TRS audio inputs operate as individual mono inputs.
¼" TRS3
2
The ¼" TRS inputs accept balanced and unbalanced, pro line level
signals (+4.0 dBu) up to to 12.3 VRMS , +24 dBu.
1
SD-SDI audio is not supported
2
RCA/3.5 mm includes audio signals from the RCA audio pair and the 3.5 mm stereo audio inputs by default.
You can disable one or the other using the touch screen, the web interface, or Epiphan Cloud when your
LiveScrypt device is paired to your Epiphan team, see Assign audio sources to an input.
3
You cannot use both XLR audio inputs and the ¼" TRS audio inputs at the same time.
Vesa mounting the device
The rear panel of LiveScrypt has vesa mounting holes to fit a standard, 75mm × 75mm vesa mount. Use four
M4 screws with a maximum length of 5mm to mount the plate to the rear panel of LiveScrypt.
Do not insert screws longer than the recommended 5mm. Using longer screws can damage the
device.
Tech specs
The input and output connectors are listed for LiveScrypt.
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LiveScrypt User Guide
Tech specs
For the most up-to-date product specifications and information, go to www.epiphan.com/LiveScrypt.
Table 10 Specifications for LiveScrypt
(1) 3G-SDI
Local video inputs
(2) HDMI™ 1.4a1
(1) USB 3.0 (UVC) - rear panel
(2) HDMI type A (female)
(1) BNC (female)
Connectors
(2) USB-A (female) - rear panel
(1) RJ-45 (female)
Video inputs2
Standard resolutions
PAL, PAL wide, NTSC, NTSC wide
Resolution range
640×480 to 1920×1200
Frame rate
Up to 60 fps
Maximum cable length for 3G
SDI
Maximum cable length for
USB 3.0
300 ft
6 ft
(2) XLR mic level/pro line level (+4.0 dBu) up to
12.3 VRMS, +24 dBu (balanced/unbalanced,
mono) - Phantom optional
(2) 1/4" TRS pro line level (+4.0 dBu) up to to
Analog audio inputs
12.3 VRMS, +24 dBu (balanced/unbalanced,
mono)
(1) RCA consumer line level (-10 dBV) mono pair
Audio inputs
(1) 3.5 mm stereo input for electret
microphones (unbalanced) converted to mono
(2) XLR/TRS combo jacks (female)
Connectors
(2) RCA (female)
(1) 3.5 mm (female) - rear panel
Digital audio inputs
(1) SDI3
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LiveScrypt User Guide
Tech specs
(2) HDMI
(2) USB (rear panel)
(2) HDMI type A (female)
Connectors
(1) BNC (female)
(2) USB-A (female) - rear panel
Gain control
0 dB to +60 dB (dependent on audio port type)
Mute
Yes
Signal types
(1) HDMI 1.4a
Connectors
(1) HDMI
Resolution ranges
Confidence monitoring: 480p to 1920×1200p
Frame rate
Up to 60 fps
Analog audio output
(1) 3.5 mm stereo headphone jack - front panel
Video output
Audio output
Google's supported basic ASR speech
Languages
recognition languages:
https://cloud.google.com/speech-totext/docs/languages
Transcription
Transcription file formats
SRT, TXT
Profanity filter
Yes (optional)
Punctuation
Yes (optional)
NAICS codes
Yes (optional)
USB 1.1, USB 2.0, and USB 3.0
USB standards
HDCP compliant
Communication
Ethernet host port
Ethernet data rate
Protocols
Confidence monitor,
Touch screen
(1) RJ-45 (female)
10/100/1000 Base-T, half/full duplex with
autodetect
DHCP, HTTP, HTTPS
7 inch touch screen monitor (built in) resolution:
800x480.
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LiveScrypt User Guide
Tech specs
Built-in touch screen for confidence monitoring,
configuration, and control.
Remote web-based user interface to access the
administration, and
Web interface
same configuration and controls as the touch
screen.
control interface
Cloud-based device management and control
Epiphan Cloud
portal that lets users manage and operate their
LiveScrypt devices, as well as other Epiphan
devices.
Security
4-digit PIN
PIN protected touch screen access (optional)
Password protected web
Password protected web interface and secure
access
Epiphan Cloud remote access.
Power supply
Input power rating
General
External: 1.5 A, 100-240 VAC, 50 to 60 Hz
(60W); 1.3 A, 100-240 VAC, 50 to 60 Hz (84W)
12 VDC, 5.0 A (maximum / 60W PSU); 12 VDC,
7.0 A (maximum / 84W PSU)
Operating temperature
32° to 104° F (0° to 40° Celsius)
Cooling
Fan air flow: Left to right
Enclosure
Metal
Form factor
Portable desktop model. VESA mountable
Dimensions (W × D × H)
Weight
10 1/4" × 6 3/4" × 2 3/8" (261 mm × 172 mm ×
60 mm)
3.8 lbs (1.7 kg)
FCC compliance: Part 15
CE compliance:
Regulatory compliance
Directive 2014/30/EU - Electromagnetic Compatibility
Directive 2014/35/EU - Low Voltage Directive
Directive 2011/65/EU - RoHS
Time synchronization
NTP, PTPV1, RDATE
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Country of origin
Tech specs
Made in Taiwan
¹HDCP compliant.
2
For extracting embedded audio.
3
SD-SDI audio is not supported.
78
Software license
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delivered to You with the Software; included in the download package for the Software; referenced in any material (including the
Documentation) that is included in the download or distribution package for the Software; or listed at www.epiphan.com/opensource,
then such open source software shall be Open Source Software and such separate license agreement shall govern Your use of that
item or version of such open source software. The Open Source Software may include free software (i.e. software licensed under the
GNU Lesser General Public License or other free software licenses) for which the applicable free software license may also require
that the source code for such free software be made available to those receiving only executable versions of such free software. If the
source code for any free software distributed with the Software is not provided with the Software, then upon request, within a three (3)
year period from the original receipt of the binary or bytecode version of such Open Source Software from Licensor, for a fee that shall
not exceed Licensor's costs associated with the shipping of the source code for such free software, Licensor will provide a copy of the
source code for such free software to You.
4. Restrictions: The terms set forth in this Section 4 are additional conditions to the licenses granted in Section 2. Your right to use the
Software is conditioned upon Your timely payment of the full amount of fees due for: (i) the Epiphan Hardware Product(s) on which You
want to use the Software; (ii) all support agreements You have entered into with Licensor or any of its distributors and/or resellers; (iii)
licensed Software and Documentation.
You shall not reverse engineer, disassemble, reverse translate, decompile or in any other manner decode any Epiphan Hardware
Product or Software except to the extent the Software is distributed with any Open Source Software that prohibits the imposition of
such a restriction or to the extent the foregoing restriction is expressly prohibited by applicable law notwithstanding a contractual
obligation to the contrary. You acknowledge and agree that no rights in respect to the source code of the Software are granted to You.
You acknowledge and agree that the rights in respect to use of the Software and Documentation are granted only for use in
conjunction with Epiphan Hardware Products. You shall not distribute, lease, rent, grant a security interest in, assign, or otherwise
transfer the Software except as expressly provided in this Agreement. You shall not modify or create any derivatives works of the
Software or merge all or any part of the Software with another program. Notwithstanding the foregoing, You may call public APIs
made available by Epiphan in the Software from applications developed by or on Your behalf provided that such applications do not
embed any of the Software other than the minimum linkage materials required to call separately running instances of the Software.
You shall not use the Software or make the Software available to any third parties as part of any service bureau, time sharing service,
application service provider offering, software-as-a-service offering or any other managed service offering. You shall not disclose any
performance, benchmarking, or feature-related information about the Software. You further agree not to disclose, transfer or
otherwise provide to any third party any portion of the Software, except as expressly permitted herein.
Some Epiphan Hardware Products and Software embed third-party APIs that integrate with third-party party services (“Third-Party
Services”) to allow users of such Epiphan Hardware Products and Software to interact with such Third-Party Services for various
capabilities offered by such Third-Party Services, such as, and without limitation, authentication, uploading and downloading of video
content and other features made available by such Third-Party Services. If You access or use any Third-Party Service and/or related
APIs using an Epiphan Hardware Product and/or the Software then You shall comply with all of the terms and conditions for such ThirdParty Service and/or related APIs.
5. Disclaimer of Warranties: EXCEPT FOR ANY WARRANTIES THAT MAY BE PROVIDED IN ANY COMMERCIAL AGREEMENT
EXECUTED BETWEEN YOU AND LICENSOR (OR BETWEEN YOU AND ONE OF LICENSOR’S RESELLERS OR DISTRIBUTORS), THE
EPIPHAN HARDWARE PRODUCTS, SOFTWARE AND/OR DOCUMENTATION ARE PROVIDED “AS IS”, WITHOUT ANY
REPRESENTATIONS, CONDITIONS, AND/OR WARRANTIES OF ANY KIND. WITHOUT LIMITATION, LICENSOR AND ITS
AFFILIATES AND ITS AND THEIR LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND DISTRIBUTORS DISCLAIM ANY
AND ALL IMPLIED REPRESENTATIONS, CONDITIONS AND/OR WARRANTIES OF MERCHANTABILITY, MERCHANTABLE
QUALITY, NON-INFRINGEMENT, DURABILITY, COMPATIBILITY, TITLE, SATISFACTORY QUALITY AND/OR FITNESS FOR A
PARTICULAR PURPOSE WHETHER ARISING BY STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE. EXCEPT AS
OTHERWISE EXPRESSLY PROVIDED IN ANY COMMERCIAL AGREEMENT EXECUTED BETWEEN YOU AND LICENSOR (OR
BETWEEN YOU AND ONE OF LICENSOR’S RESELLERS OR DISTRIBUTORS), THE ENTIRE RISK OF THE USE OF THE EPIPHAN
HARDWARE PRODUCTS, SOFTWARE AND/OR DOCUMENTATION SHALL BE BORNE BY YOU. EXCEPT AS OTHERWISE
EXPRESSLY PROVIDED IN ANY COMMERCIAL AGREEMENT EXECUTED BETWEEN YOU AND LICENSOR (OR BETWEEN YOU
AND ONE OF LICENSOR’S RESELLERS OR DISTRIBUTORS), NEITHER LICENSOR NOR ANY OF ITS AFFILIATES NOR ANY OF ITS
OR THEIR LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS MAKE ANY REPRESENTATIONS
OR PROVIDE ANY CONDITIONS AND/OR WARRANTIES ABOUT THE SUITABILITY OF THE EPIPHAN HARDWARE PRODUCTS,
SOFTWARE, SERVICES AND/OR DOCUMENTATION. NEITHER LICENSOR NOR ANY OF ITS AFFILIATES NOR ANY ITS OR THEIR
LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS MAKE ANY REPRESENTATIONS OR PROVIDE
ANY CONDITIONS AND/OR WARRANTIES WHATSOEVER ABOUT ANY INFORMATION AND/OR DATA THAT MAY BE
PROCESSED BY OR MADE AVAILABLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE OR ABOUT ANY
THIRD-PARTY SERVICE THAT MAY BE ACCESSIBLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE.
6. LIMITATION OF LIABILITY: NEITHER LICENSOR NOR ANY OF ITS AFFILIATES NOR ANY OF ITS OR THEIR LICENSORS,
SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS SHALL HAVE ANY LIABILITY TO YOU OR ANY OTHER
PERSON OR ENTITY FOR ANY DAMAGES ARISING FROM THIS AGREEMENT, RELATING TO THE HARDWARE, SOFTWARE OR
DOCUMENTATION, OR RELATING TO ANY SERVICES PROVIDED TO YOU BY LICENSOR (INCLUDING ITS AFFILIATES AND ITS
AND THEIR LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS) IN RELATION TO THE EPIPHAN
HARDWARE PRODUCTS, SERVICES, SOFTWARE AND/OR DOCUMENTATION FOR ANY INDIRECT, RELIANCE, INCIDENTAL,
SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR
PROFIT, LOSS OF OR DAMAGE TO DATA, BUSINESS INTERRUPTION, LOSS OF DATA, REPLACEMENT OR RECOVERY COSTS,
OR OTHER COMMERCIAL OR ECONOMIC LOSS, WHETHER ARISING FROM CONTRACT, EQUITY, TORT (INCLUDING
NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER THEORY OF LIABILITY, EVEN IF LICENSOR (INCLUDING ITS AFFILIATES
AND ITS AND THEIR LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS) HAVE BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES, OR THEY ARE FORESEEABLE. THE LIMITATIONS IN THIS SECTION SHALL APPLY
WHETHER OR NOT THE ALLEGED BREACH OR DEFAULT IS A BREACH OF A FUNDAMENTAL CONDITION OR TERM OR
FUNDAMENTAL BREACH. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE
TOTAL CUMULATIVE LIABILITY OF LICENSOR (INCLUDING ITS AFFILIATES AND ITS AND THEIR LICENSORS, SUPPLIERS,
SUBCONTRACTORS, RESELLERS AND DISTRIBUTORS) TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES
ARISING FROM THIS AGREEMENT, RELATING TO THE EPIPHAN HARDWARE PRODUCTS, SOFTWARE, DOCUMENTATION
AND/OR RELATING TO ANY SERVICES PROVIDED TO YOU BY LICENSOR (INCLUDING ITS AFFILIATES AND ITS AND THEIR
LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND DISTRIBUTORS) IN RELATION TO THE EPIPHAN HARDWARE
PRODUCTS, SOFTWARE AND/OR DOCUMENTATION, EXCEED THE LICENSE FEES PAID BY YOU FOR THE SOFTWARE.
NOTWITHSTANDING ANY OTHER PROVISION IN THIS AGREEMENT, NEITHER LICENSOR NOR ANY OF ITS AFFILIATES OR ITS
OR THEIR LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS SHALL HAVE ANY LIABILITY TO
YOU OR ANY OTHER PERSON OR ENTITY WHATSOEVER IN RESPECT TO ANY DIRECT, INDIRECT, RELIANCE, INCIDENTAL,
SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR
PROFIT, LOSS OF OR DAMAGE TO DATA, BUSINESS INTERRUPTION, LOSS OF DATA, REPLACEMENT OR RECOVERY COSTS,
OR OTHER COMMERCIAL OR ECONOMIC LOSS, ARISING FROM OR RELATING TO ANY INFORMATION AND/OR DATA THAT
MAY BE PROCESSED BY OR MADE AVAILABLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE OR ARISING
FROM OR RELATING TO ANY THIRD-PARTY SERVICE THAT MAY BE ACCESSIBLE USING ANY EPIPHAN HARDWARE PRODUCT
AND/OR SOFTWARE.
THE DISCLAIMER OF REPRESENTATIONS, WARRANTIES AND CONDITIONS AND LIMITATION OF LIABILITY CONSTITUTE AN
ESSENTIAL PART OF THIS AGREEMENT. YOU ACKNOWLEDGE THAT BUT FOR THE DISCLAIMER OF REPRESENTATIONS,
WARRANTIES AND CONDITIONS AND LIMITATION OF LIABILITY, NEITHER LICENSOR NOR ANY OF ITS AFFILIATES OR ITS OR
THEIR LICENSORS, SUPPLIERS, RESELLERS OR DISTRIBUTORS WOULD GRANT THE RIGHTS GRANTED IN THIS AGREEMENT.
7. Term and Termination: This Agreement shall continue for as long as You use the Software, however, it may be terminated sooner
as provided in this Section 7. You may terminate this Agreement by destroying all copies of the Software and Documentation under
Your control and providing certification of such destruction to Licensor or by returning the Software to Licensor. Licensor may
terminate this Agreement immediately by providing You with written notice if: (a) You are in material breach of any provision of this
Agreement, which breach, if capable of being cured, is not cured within thirty (30) days after Licensor gives You written notice thereof;
or (b) You have committed a non-curable material breach of this Agreement. Upon termination You shall destroy all copies of the
Software and Documentation. In addition to this Section, the Sections entitled Definitions, Disclaimer of Warranties, Limitation of
Liability, Title, Indemnities, High-Risk Activities, Intellectual Property, and General shall continue in force even after any termination of
this Agreement. No termination of this Agreement will entitle You to a refund of any amounts paid by You to Licensor or any reseller or
distributor or affect any obligations You may have to pay any outstanding amounts owing to Licensor or any reseller or distributor.
Upon any termination of this Agreement, Your license to the Software and Documentation will terminate and You shall destroy all
copies of the Software and Documentation under Your control and certify such destruction to Licensor.
8. Support and Updates: This Agreement does not grant You the right to any updates or enhancements of the Software or the right
to receive any technical support for the Software. Such updates and other technical support services, if available, may be purchased
separately from Licensor or one of Licensor’s resellers or distributors. Use of any updates or enhancements to the Software provided
pursuant to any technical support You may procure from Licensor or one of Licensor’s resellers or distributors shall be governed by
the terms and conditions of this Agreement. Licensor reserves the right at any time not to release or to discontinue the release of any
Software and to alter prices, features, specifications, capabilities, functions, licensing terms, release dates, general availability or
other characteristics of the Software.
9. Title: All right, title, and interest (including all intellectual property rights) in, to, and under the Software (including all copies thereof)
shall remain with Licensor and its licensors.
10. Indemnities: You shall indemnify, defend and hold Licensor, its affiliates, its and their licensors, suppliers, subcontractors,
resellers and/or distributors and all of the directors, officers, employees of all of the foregoing (collectively the “Indemnified Parties”)
harmless from and against any damages, losses, liabilities, expenses, costs, claims, demands, actions, suits and/or proceedings
incurred by the Indemnified Parties as a result of (i) Your use of the Epiphan Hardware Products, Software and/or Documentation, (ii)
any use of the Epiphan Hardware Products, Software and/or Documentation on Your behalf, (iii) the use of the Epiphan Hardware
Products, Software and/or Documentation by anyone to whom You give the Epiphan Hardware Products, Software and/or
Documentation, and/or (iv) the use of the Epiphan Hardware Products, Software and/or Documentation on behalf of anyone to whom
You give the Epiphan Hardware Products, Software and/or Documentation, including, without limitation, in all of the foregoing cases,
any damages, losses, liabilities, expenses, costs, claims, demands, actions, suits and/or proceedings arising from or relating to any
information and/or data that may be processed by or made available using any Epiphan Hardware Product and/or Software or arising
from or relating to any Third-Party Service that may be accessible using any Epiphan Hardware Product and/or Software (collectively,
each matter falling within any of the foregoing, a “Claim”), including, without limitation, indemnifying, defending and holding the
Indemnified Parties harmless from and against any settlements agreed by You in connection with any Claims and/or any damages,
costs or other amounts (including reasonable attorneys' fees) awarded to a third party against any of the Indemnified Parties by a
court or tribunal of competent jurisdiction in respect to any Claim. If You do not timely defend against or resist a Claim after notice
from Licensor, Licensor shall be entitled to investigate, defend, compromise, settle, or otherwise dispose of the Claim, and incur costs
in connection therewith, at Your expense, in such manner as Licensor deems in its best interests until a reasonable time after You
comply with its obligations under this Section 10. You shall not enter into a settlement of any Claim without the Licensor’s written
consent unless such settlement is solely for monetary payment by You and contains an express, complete, unconditional release of all
of the Indemnified Parties and which does not impose any obligations or restrictions on any of the Indemnified Parties.
11. High-Risk Activities: The Software and Epiphan Hardware Products are not fault-tolerant and are not designed, manufactured or
intended for use in or in conjunction with on-line control equipment in hazardous environments requiring fail-safe performance, such
as in the operation of nuclear facilities, aircraft navigation systems, air traffic control, or direct life support machines. Licensor, its
licensors, suppliers, subcontractors, resellers and distributors specifically disclaim any express or implied representations, warranties
and/or conditions for such uses.
12. U.S. Government End-Users: The Software and Documentation are each a "commercial item" as that term is defined at FAR
2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are defined
in FAR 12.212, and are provided to the U.S. Government only as commercial end items. Government end users acquire the rights set
out in this Agreement for the Software, Epiphan Hardware Products and Documentation consistent with: (i) for acquisition by or on
behalf of civilian agencies, the terms set forth in FAR12.212; or (ii) for acquisition by or on behalf of units of the Department of
Defense, the terms set forth in DFARS 227.7202. Use of the Epiphan Hardware Products, Software and Documentation is further
restricted by the terms and conditions of this Agreement and the applicable commercial purchase agreement for the Epiphan
Hardware Products. For the purposes of any applicable government use, the Epiphan Hardware Products, Software and
Documentation were developed exclusively at private expense, and are trade secrets of Epiphan Systems Inc. for the purpose of any
Freedom of Information legislation or any other disclosure statute, regulation or provision.
13. Export Restrictions: The Epiphan Hardware Products, Software, Documentation and related information are subject to export and
import restrictions. By downloading, installing, or using the Software, Epiphan Hardware Products, Documentation and/or related
information, You are representing and warranting that You are not located in, are not under the control of, and are not a national or
resident of any country to which the export of the Epiphan Hardware Products, Software, Documentation and/or related information
would be prohibited by the laws and/or regulations of Canada or the United States. You are also representing and warranting that You
are not an individual to whom the export of the Epiphan Hardware Products, Software, Documentation or related information would be
prohibited by the laws and/or regulations of Canada or the United States. You shall comply with the export laws and regulations of
Canada and the United States that are applicable to the Epiphan Hardware Products, Software, Documentation and related
information and You shall also comply with any local laws and/or regulations in Your jurisdiction that may impact Your right to export,
import, or use the Epiphan Hardware Products, Software, Documentation or related information, and You represent and warrant that
You have complied with any such applicable laws and/or regulations. The Epiphan Hardware Products, Software, Documentation and
related information shall not be used for any purposes prohibited by export laws and/or regulations, including, without limitation,
nuclear, chemical, or biological weapons proliferation. You shall be responsible for procuring all required permissions for any
subsequent export, import, or use of the Epiphan Hardware Products, Software, Documentation or related information.
14. Intellectual Property: Epiphan, Epiphan Systems and Epiphan Video are tradenames, trademarks or registered trademarks of
Epiphan Systems Inc. in certain countries. All Licensor product names and logos are trademarks or registered trademarks of Epiphan
Systems Inc. in certain countries. All other company and product names and logos are trademarks or registered trademarks of their
respective owners in certain countries. You shall not disclose, transfer or otherwise provide to any third party any portion of the
Software, except as expressly permitted in this Agreement.
15. General: This Agreement is the entire agreement between You and Licensor in respect to the Software, superseding any other
agreements or discussions, oral or written. The terms and conditions of this Agreement shall prevail over any pre-printed terms on
any quotes, orders, purchase orders, or purchase order acknowledgements, and shall prevail over any other communications
between the parties in relation to the Software. You may not assign this Agreement whether voluntarily, by operation of law, or
otherwise without Licensor's prior written consent. Licensor may assign this Agreement at any time without notice. The failure of a
party to claim a breach of any term of this Agreement shall not constitute a waiver of such breach or the right of such party to enforce
any subsequent breach of such term. If any provision of this Agreement is held to be unenforceable or illegal, such decision shall not
affect the validity or enforceability of such provisions under other circumstances or the remaining provisions of this Agreement and
such remaining provisions shall be reformed only to the extent necessary to make them enforceable under such circumstances. This
Agreement shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein. No choice or conflict of
laws rules of any jurisdiction shall apply to this Agreement. You shall only be entitled to bring any action or proceeding arising out of or
relating to this Agreement, the Epiphan Hardware Products, Software, Documentation or any services provided in respect to the
Epiphan Hardware Products, Software and/or Documentation in a court in Ottawa, Ontario, Canada, and You consent to the jurisdiction
of such courts for any such action or proceeding. You waive all rights that You may have or that may hereafter arise to contest the
jurisdiction of such courts for any action or proceeding brought by You. You hereby waive any right You may have to request a jury trial
with respect to any action brought by You in connection with this Agreement, the Epiphan Hardware Products or Software or any
services provided in respect to the Epiphan Hardware Products or Software. The application of the United Nations Convention on
Contracts for the International Sale of Goods to this Agreement is expressly excluded.
April 22, 2019
© 2006-2020. Epiphan Systems Inc. All Rights Reserved.
Environmental Information
The equipment that you bought has required the extraction and use of natural resources for its production. It may contain hazardous
substances that could impact health and the environment. In order to avoid the dissemination of those substances in our environment
and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems. Those systems
will reuse or recycle most of the materials of your end life equipment in a sound way. The crossed-out wheeled bin symbol invites you
to use those systems. If you need more information about collection, reuse and recycling systems, please contact your local or
regional waste administration. You can also contact us for more information on the environmental performance of our products.
Important Safety Warnings
Model numbers covered by this document: ESP1500 and ESP1556
WARNING: This product has no user-serviceable parts and the battery used in this device is not replaceable. Do not attempt to
disassemble. Return the device for service.
CAUTION, RISK OF ELECTRIC SHOCK: This device may have multiple AC power cords installed. All power sources shall be disconnected
before servicing to avoid shock hazard.
ATTENTION: Cet appareil ne contient aucun composant pouvant être entretenu ou réparé par l'utilisateur. En cas de panne, retourner
l'appareil pour réparation.
ATTENTION, RISQUE DE CHOC ÉLECTRIQUE: Cet appareil peut être équipé de multiples cordons d'alimentation en courant alternatif.
Pour placer cet appareil hors tension, débrancher tous les cordons d'alimentation sans exception.
FCC Compliance Statement
47 CFR Section 2.1077 Compliance Information
Unique identifier: LiveScrypt
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause undesired operation.
Responsible party (US contact):
Epiphan Video
116 University Avenue, Suite 100
Palo Alto, CA
94301, USA
www.Epiphan.com
FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
Innovation, Science and Economic Development Canada:
This device complies with ICES-003 of the ISED rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Cet appareil est conforme à la norme ISED NBM-003 pour les appareils radio agréés. Son fonctionnement est sujet aux deux
conditions suivantes:
(1) Le dispositif ne doit pas produire de brouillage préjudiciable, et
(2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.
CE Compliance Statement
Marking by the symbol
indicates compliance of this device with the applicable directives of the European Community and meets or
exceeds the following technical standards.
Directive 2014/30/EU - Electromagnetic Compatibility
Directive 2014/35/EU - Low Voltage Directive
Directive 2011/65/EU - RoHS, restriction of the use of certain hazardous substances in electrical and electronic equipment
Warning: Operation of this equipment is not intended for a residential environment and could cause radio interference.
Other Jurisdictional Issues
Epiphan makes no representation that its products or information in this document or its web site is appropriate or available for use in
your jurisdiction. Those who choose to access the Epiphan web site or use Epiphan products do so on their own initiative and are
responsible for compliance with local laws, if and to the extent local laws are applicable
Submissions to Epiphan and Affiliated Servers
Any information, including but not limited to remarks, suggestions, ideas, graphics, or other submissions, communicated to Epiphan
through their Epiphan web site is the exclusive property of Epiphan. Epiphan is entitled to use any information submitted for any
purpose, without restriction (except as stated in Epiphan's Privacy Statement) or compensation to the person sending the submission.
The user acknowledges the originality of any submission communicated to Epiphan and accepts responsibility for its accuracy,
appropriateness, and legality.
Third Parties and Links to Third-Party Web Sites
Mention of non-Epiphan Systems Inc. products or services on their website, or this document site is for informational purposes and
does not constitute an endorsement or recommendation.
This document may contain links to non-Epiphan web sites. These links are provided to you as a convenience, and Epiphan is not
responsible for the content of any linked web site. Any outside web site accessed from the Epiphan web site is independent from
Epiphan, and Epiphan has no control over the content of that web site. In addition, a link to any non-Epiphan web site does not imply
that Epiphan endorses or accepts any responsibility for the content or use of such a web site.
In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by
Epiphan of that third party or of any product or service provided by a third party.
Miscellaneous
It is the user's responsibility to ascertain whether any information downloaded from the Epiphan web site or other websites is free of
viruses, worms, trojan horses, or other items of a potentially destructive nature.
Enforcement of Terms and Conditions
These Terms and Conditions for use of this document and the associated Epiphan Product are governed and interpreted pursuant to
the laws of the province of Ontario, Canada, notwithstanding any principles of conflicts of law.
All disputes arising out of or relating to these Terms and Conditions shall be finally resolved by arbitration conducted in the English
language in Ottawa, Ontario, Canada under the commercial arbitration rules of the Canada. The parties shall appoint as sole
arbitrator a retired judge who presided in the province of Ontario. The parties shall bear equally the cost of the arbitration (except that
the prevailing party shall be entitled to an award of reasonable attorneys' fees incurred in connection with the arbitration in such an
amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and
enforceable in any court of competent jurisdiction. Notwithstanding this, application may be made to any court for a judicial
acceptance of the award or order of enforcement. Notwithstanding the foregoing, Epiphan shall be entitled to seek injunctive relief,
security, or other equitable remedies from any court of competent jurisdiction.
If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and
enforceability of the remaining provisions. Epiphan may, at its sole discretion and without notice, revise these terms at any time by
updating this posting.
Copyright © 2020 Epiphan Systems Inc.
All Rights Reserved.
© and ™ 2020, Epiphan Systems, Inc
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