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INGENICO ICT220 RETAIL w/DEBIT/EBT
QUICK REFERENCE GUIDE
If Terminal Displays “ CALL CENTER ” call 1-800-228-1122 for Voice
Authorization and make sure to write down ACCOUNT # and Auth Code provided then run as FORCED SALE
If you need to make changes to ADDRESS, PHONE, BANK ACCOUNT,
PROCESING LIMIT, BUSINESS NAME CHANGE go to Website listed below www.ipaymentinc.com/merchant-services/guides-forms.html
CREDIT
Main Idle Screen Press 1
SALE MENU
1. CREDIT
2. Debit Press 1
3. EBT
ENTER SALE AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Swipe Credit Card
Terminal will dial out and Print Merchant Copy
Print CUSTOMER COPY
YES or NO Press F4 for NO
Main Idle Screen Press 1
SALE MENU
1. CREDIT
2. DEBIT Press 1
3. EBT
ENTER SALE AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Enter Card Number and Press ENTER
ENTER EXPIRATION Enter Exp Date From the Card
DATE MMYY and Press ENTER
ENTER CVC Enter CVV@ Code and Press ENTER or If not provided just Press ENTER
(Not Provided Options)
1. UNREADABLE
2. NOT PRESENT Select Best Option
3. ByPASS
CARD PRESENT Press F1 for YES
YES OR NO Press F4 for NO
IF YES
ENTER ADDRESS Enter Address and Press ENTER
ENTER ZIP CODE Enter Zip Code and Press ENTER
Terminal will dial out and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F4 for NO
IF NO
1.Mail Order
2Phone Order Select Best Option
ENTER ORDER NUMBER Enter number and Press ENTER
ENTER ADDRESS Enter Address and Press ENTER
ENTER ZIP CODE Enter Zip Code and Press ENTER
Terminal will dial out and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F4 for NO
FDR OMAHA
FDC100
MAIN IDLE SCREEN
DEBIT (SWIPED ONLY)
Main Idle Screen Press 1
SALE MENU
1. CREDIT
2. DEBIT Press 2
3. EBT
ENTER SALE AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Swipe Credit Card
CONFIRM AMOUNT Press F1 for YES or Press F4 for NO
CASHBACK ? Press F1 for YES or Press F4 for NO
If YES on cashback
ENTER CASH
BACK AMOUNT Enter $ Amount and Press ENTER
Sale $0.00
CASHBACK $0.00 Press F1 for ACCEPT
TOTAL $0.00 Press F4 for CHANGE
ENTER PIN Customer Enters the Pin #
Terminal will dial out and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F4 for NO
If NO on cashback
ENTER PIN Customer Enters the Pin #
Terminal will dial out and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F4 for NO
REFUND
Main Idle Screen Press 2
RETURN MENU
1. CREDIT
2. DEBIT Press 1
3. EBT
ENTER RETURN AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Swipe Credit Card
Terminal Will Capture Transaction and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
Main Idle Screen Press 2
RETURN MENU
1. CREDIT
2. DEBIT Press 1
3. EBT
ENTER RETURN AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Swipe Credit Card
Terminal Will Capture Transaction and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
EBT
Main Idle Screen Press 1
SALE MENU
1. CREDIT
2. DEBIT Press 3
3. EBT
EBT MENU
1 FOOD STAMP
2 CASH BENEFIT Select Correct Option
FOOD STAMP
ENTER SALE AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Swipe Credit Card
Or Manually Enter Card # and Then Expiration Date and Press ENTER
CONFIRM AMOUNT Press F1 for YES or Press F4 for NO
ENTER PIN ON PAD Customer Enters the Pin on PIN PAD
Terminal will dial out and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
CASH BENEFIT
ENTER SALE AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Swipe Credit Card
Or Manually Enter Card # and Press ENTER
CONFIRM AMOUNT Press F1 for YES or Press F4 for NO
CASHBACK ? Press F1 for YES or Press F4 for NO
If YES on cashback
ENTER CASH
BACK AMOUNT Enter $ Amount and Press ENTER
Sale $0.00
CASHBACK $0.00 Press F1 for ACCEPT
TOTAL $0.00 Press F4 for CHANGE
ENTER PIN Customer Enters the Pin #
Terminal will dial out and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F4 for NO
If NO on cashback
ENTER PIN Customer Enters the Pin #
Terminal will dial out and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F4 for NO
DEBIT REFUND
ALL DEBIT REFUNDS MUST BE RAN AS CREDIT
Main Idle Screen Press 2
RETURN MENU
1. CREDIT
2. DEBIT Press 1
3. EBT
ENTER RETURN AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Swipe Credit Card
Terminal Will Capture Transaction and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
Main Idle Screen Press 2
RETURN MENU
1. CREDIT
2. DEBIT Press 1
3. EBT
ENTER RETURN AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Enter Card Number and Press ENTER
ENTER EXPIRATION Enter Exp Date From the Card
DATE MMYY and Press ENTER
Terminal Will Capture Transaction and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
FORCED SALE
Main Idle Screen Press 4
FORCE MENU
1. CREDIT
2. EBT Select Correct choice
ENTER SALE AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Swipe Credit Card
ENTER APPROVAL CODE Enter Auth # received from 800 #
Terminal Capture Transaction and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
Main Idle Screen Press 4
FORCE MENU
1. CREDIT
2. EBT Select Correct choice
ENTER SALE AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Enter Card Number and Press ENTER
ENTER EXPIRATION Enter Exp Date From the Card
DATE MMYY and Press ENTER
IF YES
ENTER APPROVAL CODE Enter Auth # received from 800 #
Terminal Capture Transaction and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
IF NO
1.Mail Order
2Phone Order Select Best Option
ENTER ORDER NUMBER Enter number and Press ENTER
ENTER APPROVAL CODE Enter Auth # received from 800 #
Terminal Capture Transaction and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
EBT REFUND
Main Idle Screen Press 2
RETURN MENU
1. CREDIT
2. DEBIT Press 3
3. EBT
1. FOOD STAMP Press 1
ENTER RETURN AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Swipe Credit Card
CONFIRM AMOUNT Press F1 for YES or Press F4 for NO
ENTER PIN Customer Enters the Pin
Terminal Will Capture Transaction and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
Main Idle Screen Press 2
RETURN MENU
1. CREDIT
2. DEBIT Press 3
3. EBT
ENTER RETURN AMOUNT Enter $ Amount and Press ENTER
SLIDE/KEY CARD Enter Account Number and Press ENTER
ENTER RETURN AMOUNT Enter $ Amount and Press ENTER
ENTER PIN ON PAD Customer Enters the Pin on PIN PAD
Terminal Will Capture Transaction and Print Merchant Copy
Print CUSTOMER COPY Press F1 for YES
YES or NO Press F1 for YES
PASSWORD
If Terminal Prompts for a Password could be one of 4 Options
ADMIN PASSWORD - P123456 Clerk Password - 1234567
Manager Password – MGR1234 Other Password 1231234
To get the letters press number first then hit the F key
REPRINT RECEIPT
Main Idle Screen Press 8
Other
1 TransAdjust
2 Auth Only
3 Reprint
REPRINT MENU
1 LAST
2 SEARCH
LAST
1 MERCHANT COPY
2 CUSTOMER COPY
3 BOTH
Will Print out Which Ever selection you pick
SEARCH
Reprint Pre-Auth Select F4 for NO
1 ALL
2 REF # (From Original Receipt)
4 ACCT # (Last 4 of Credit Card # Ran)
Select Best Option to Search for Transaction need a Receipt For
Once find the Correct Trans Press ENTER
1 MERCHANT COPY
2 CUSTOMER COPY
3 BOTH
Will Print out Which Ever selection you pick
SETTLE
Main Idle Screen Press 7
CLOSE BATCH and Deposit Funds?
YES press F1 No press F4
Terminal will Dial out and Settle the Batch
PRINT REPORT ?
YES press F1 No press F4
REPORT
Main Idle Screen Press
. , # *
Key
0 REPORTS MENU
1 CLERK MENU Press 0
2 BATCH MENU
3 SETUP MENU
REPORTS MENU
1 DETAIL
2 SUMMARY
DETAIL
1 PRINT (Will Print out Full Detailed Report)
2 DISPLAY
Display
1 REFERENCE #
3 CARD TYPE
PREV NEXT Use Buttons to Scroll Thru The
F2 F4 Transactions
SUMMARY
1 PRINT (Will Print out Summary Report)
2 DISPLAY
CANCEL NEXT Use Buttons to Scroll Thru The
F2 F4 Transactions
VOID
Main Idle Screen Press 3
SEARCH BY
1 ALL
2 REF # (From Original Receipt)
4 ACCT # (Last 4 of Credit Card # Ran)
Select Best Option to Search for Transaction need to VOID out
Once find the Correct Trans Press ENTER
Terminal Will Capture Transaction and Print Merchant Copy
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