®

Side by Side Refrigerator

Use & Care Guide

Lado a Lado Refrigerador

Gufa para su uso y cuidado

Compartiments C6te d C6te Rdfrigdrateur

Guide d'utilisation et d'entretien

Sears, Roebuck

and Co., Hoffman

Estates, IL 60179 U.S.A.

Sears Canada,

Inc., Toronto, Ontario,

Canada

M5B 2B8 www.sears.com

240570401

(0303)

Congratulations on your purchase of a new refrigerator! We here at Sears are very proud of our product and we are completely committed to providing you with the best service possible. Your satisfaction is our #1 priority.

We know you'll enjoy your new refrigerator and Thank You for choosing our product. We hope you consider us for future purchases.

PLEASE READ AND SAVE THESE

INSTRUCTIONS

This Owner's Guide provides specific operating instructions for your model. Use your refrigerator only as instructed in this manual. These instructions are not meant to cover every possible condition and situation that may occur. Common sense and caution must be practiced when installing, operating and maintaining any appliance.

Please record your model and serial numbers below for future reference.

This information is found on the

serial plate located inside the refrigerator

compartment.

N_Ei

U_ o_i_ _a_ _ _i_i_o _i_ s_i_i _iat_

Model Number: 253 or: 970

Serial Number:

Purchase Date:

Record Serial/Model Numbers ............

2

Safety ..................................................

Warranty ..............................................

2-3

3

Canada - Limited Warranty ..................

4

Protection Agreements ........................

5

Installation ...........................................

6-7

Door Removal Instructions .................

8

Features At A Glance .........................

9

Temperature Controls ..........................

10

Looking Inside .....................................

11-12

Automatic Ice & Water Dispenser ....... 13-15

Rear Ice and Water Filter .....................

16

Food Storage & Energy Saving Tips ... 17

Normal Operating Sounds & Sights .... 18

Care & Cleaning ..................................

Before You Call ....................................

19-20

21-24

FOR YOUR SAFETY

• Do not store or use gasoline, or other flammable liquids in the vicinity of this or any other appliance. Read product labels for warnings regarding flammability and other hazards.

• Do not operate the refrigerator in the presence of explosive fumes.

• Avoid contact with any moving parts of automatic ice maker.

• Remove all staples from the carton. Staples can cause severe cuts, and also destroy finishes if they come in contact with other appliances or furniture.

CHILD SAFETY

Destroy or recycle the carton, plastic bags, and any exterior wrapping material immediately after the refrigerator is unpacked. Children should NEVER use these items to play. Cartons covered with rugs, bedspreads, plastic sheets or stretch wrap may become airtight chambers, and can quickly cause suffocation.

PROPER DISPOSAL OF YOUR REFRIGERATOR

OR FREEZER

Risk of child entrapment

Child entrapment and suffocation are not problems of the past.

Junked or abandoned refrigerators or freezers are still dangerous even if they will sit for "just a few days." If you are getting rid of your old refrigerator or freezer, please follow the instructions below to help prevent accidents.

Before you throw away your old refrigerator/freezer:

• Remove doors.

• Leave shelves in place so children may not easily climb inside.

• Have refrigerant removed by a qualified service technician.

2

FULL ONE-YEAR WARRANTY ON

REFRIGERATOR

ELECTRICAL INFORMATION

•

The refrigerator must be plugged into its own dedicated 115 Volt, 60 Hz., AC only electric outlet.

The power cord of the appliance is equipped with a three-prong grounding plug for your protection against electrical shock hazards. It must be plugged directly into a properly grounded three-prong receptacle. The receptacle must be installed in accordance with local codes and ordinances. Consult a qualified electrician.

Do not use an extension cord or adapter plug.

• Immediately repair or replace any power cord that becomes frayed or damaged.

• Never unplug the refrigerator by pulling on the power cord. Always grip the plug firmly, and pull straight out from the receptacle to prevent damaging the power cord.

• Unplug the refrigerator before cleaning and before replacing a light bulb to avoid electrical shock.

• Performance may be affected if the voltage varies by

10% or more. Operating the refrigerator with insufficient power can damage the compressor. Such damage is not covered under your warranty.

• Do not plug the unit into an outlet controlled by a walt switch or pull cord to prevent the refrigerator from being turned off accidentally.

• Avoid connecting refrigerator to a Ground Fault Interruptor

(GFI) circuit.

For one year from the date of purchase, when this refrigerator is operated and maintained according to the instructions provided in this Owner's Guide, Sears will repair this refrigerator, free of charge, if defective in material orworkmanship.

FULL FIVE-YEAR

REFRIGERATION

WARRANTY

SYSTEM

ON SEALED

For five years from the date of purchase, when this refrigerator is operated and maintained according to the instructions provided in this Owner's Guide, Sears will repair the sealed system (consisting of refrigerant, connecting tube, and compressor motor), free of charge, if defective in material or workmanship.

The above refrigerator warranty applies only to refrigerators which are used for storage of food for private household purposes.

FULL 30-DAY WARRANTY ON KENMORE

REFRIGERATOR WATER FILTRATION CARTRIDGE.

If this Kenmore Refrigerator Water Filtration Cartridge fails due to a defect in material or workmanship within 30 days from the date of purchase, RETURN IT TO THE

NEAREST SEARS STORE IN THE UNITED STATES and Sears will replace it, free of charge.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Warranty service is available by contacting the NEAREST

SEARS SERVICE CENTER/DEPARTMENT in the United

States. See the back page of this manual.

For warranty questions, please contact the following address:

Sears, Roebuck and Co.

Dept. 817WA

Hoffman Estates, IL 60179

CANADA

m LIMITED WARRANTY

Refrigerato

Sears Canada Inc., warrants every new Kenmore refrigerator to be free from defects in material or workmanship.

What Sears will do, free of charge, in case of defect:

The Compressor TEN (10) YEARS

TEN (10) YEARS

FIVE (5) YEARS

The Sealed System

(consisting of refrigerant, evaporator, and condenser)

All other parts or adjustments

FIVE (5) YEARS

ONE (1) YEAR

FIVE (5) YEARS

ONE (1) YEAR

FIVE (5) YEARS

ONE (1) YEAR

Normal

Responsibility

of the

Customer

The following items, since they are not manufacturing defects, are not included in the warranty, but are the responsibility of the customer:

1) Damage to finish after delivery.

2) Improper power supply, low voltage, or any defects in the house wiring system or appliance not connected to electric outlet.

3) Replacement of light bulbs.

4) Damage caused by moving the product from its original installation.

5) Service required as a result of alteration, abuse, fire, floods, or acts of God.

6) Providing adequate air circulation to the refrigerating system.

7) Proper use and care of product as listed in the customer's manual; proper setting of the controls.

If any service is required under this warranty, simply call 1-800-FOR-MY-HOME (1-800-469-4663).

This warranty is in addition to any statutory warranty.

The above warranty covers

Kenmore

Refrigerators sold and operated in Canada only and shall not apply if the refrigerator is used for other than domestic purposes.

Sears Maintenance Agreement

Maintain the value of your Kenmore refrigerator with a Sears Maintenance Agreement.

SEARS CANADA INC.

• Toronto,

Canada

• M5B 2B8

PRINTED IN U.S.A.

4

In the U.S.A.

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore ®appliance is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.

Purchase a Master Protection Agreement now and protect yourself from unexpected hassle and expense.

The Master Protection Agreement also helps extend the life of your new appliance. Here's what's included in the Agreement:

_(

_(

_(

_(

_(

Expert service by our 12,000 professional repair specialists

Unlimited service and no charge for parts and labor on all covered repairs

"No-lemon" guarantee - replacement of your covered product if more than three product failures occur within twelve months

Product replacement

if your covered product can't be fixed

Annual Preventive Maintenance

Check at your request - no extra charge

Fast help by phone - non-technical and

instructional assistance on products repaired in your home, plus convenient repair scheduling

Power surge protection against electrical damage due to power fluctuations

Rental reimbursement if repair of your covered product takes longer than promised

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

Sears has over 12,000 professional repair specialists, who have access to over 4.5 million quality parts and accessories. That's the kind of professionalism you can count on to help prolong the life of your new purchase for years to come. Purchase your Master

Protection Agreement todayr

Some limitations and exclusions apply. For prices and additional information, call 1-800-827-6655.

Sears Installation Service

For Sears guaranteed professional installation of home appliances and items like garage door openers and water heaters, in the U.S.A. call 1-800-4MY-HOME ®.

In Canada

Maintenance Agreements

Your purchase has added value because you can depend on Sears HomeCentral ®for service. With over

2400 Service Technicians and access to over 900,000 parts and accessories, we have the tools, parts, knowledge and skills to ensure the pledge: We Service

What We Sell.

Your Kenmore ®appliance is designed, manufactured and tested to provide years of dependable operation.

Yet any major appliance may require service from time to time. The Sears Maintenance Agreement offers you an outstanding service program, affordably priced.

The Sears Maintenance Agreement

•

Is your way to buy tomorrow's service at today's price.

• Eliminate repair bills resulting from normal wear and tear.

• Provides for non-technical and instructional assistance.

• Even if you don't need repairs, provides an annual

Preventive Maintenance Check, at your request, to ensure that your appliance is in proper running condition.

Some limitations apply. For information concerning

Sears Canada Maintenance

Agreements, call 1-800-361-6665

This Owner's Guide provides specific operating instructions for your model. Use the refrigerator only as instructed in this Use & Care Manual. Before starting the

refrigerator, follow these important first steps.

LOCATION

•

Choose a place that is near a grounded electrical outlet.

Do Not use an extension cord or an adapter plug.

• If possible, place the refrigerator out of direct sunlight and away from the range, dishwasher or other heat sources.

• The refrigerator must be installed on a floor that is level and strong enough to support a fully loaded refrigerator.

• Consider water supply availability for models equipped with an automatic ice maker.

INSTALLATION

Installation Clearances

• Allow the following clearances for ease of installation, proper air circulation, and plumbing and electrical connections:

DOOR

Sides & Top

Back

OPENING

3/8"

1"

Your refrigerator should be positioned to allow easy access to a counter when removing food. For best use of drawers and freezer baskets, the refrigerator should be in a position where both the refrigerator and freezer doors can be fully opened.

TOE GRILLE INSTALLATION / REMOVAL

To Remove Toe Grille:

1.

Open freezer and fresh food compartment doors.

2.

Working from left side of toe grille, slip your fingers between top of toe grille and cabinet. Genfiy pull forward untilfirst set of tabs are free. Slide your hand down past the free tabs and pull forward again until the second set of tabs are free. Continue this process until all tabs are free and the toe grille can be removed. (See graphic at top of page in right column.)

To Install Toe Grille:

1.

Open freezer and fresh food compartment doors.

2.

Line up toe grille at base of refrigerator, making sure the four bottom tabs are resting through holes at base of cabinet.

Cabinet

3.

Starting from left side of toe grille, press in on first top tab using your thumb and push toe grille forward until it snaps in place. Continue this process until all tabs aresnapped in place and toe grille is secured to refrigerator.

LEVELING

All four corners of your refrigerator must rest firmly on a solid floor. Your refrigerator is equipped with adjustable front rollers to help level your unit. To ensure proper door seal and assist door closing, the refrigerator should be tilted 1/4" (6 mm), front to back.

To Level Your Refrigerator:

1.

Remove toe grille. (See "To Remove Toe Grille".)

2.

Use flat-blade screwdriver or 3/8" socket wrench to adjust front rollers.

.

Check both doors to be sure seals touch cabinet on all four sides.

6

Before Installing The Water Supply Line, You Will Need

•

Basic Tools: adjustable wrench, flat-blade screwdriver, and Phillips

TM screwdriver

• Access to a household cold water line with water pressure between 20 and 100 psi.

• A water supply line made of 1Ainch (6.4 mm) OD, copper tubing. To determine the length of copper tubing needed, you will need to measure the distance from the ice maker inlet valve at the back of the refrigerator to your cold water pipe. Then add approximately 7 feet (2.1 meters), so the refrigerator can be moved out for cleaning (as shown).

• A shutoff valve to connect the water supply line to your household water system. DO NOT use a self-piercing type shutoff valve.

• A compression nut and ferrule (sleeve) for connecting the water supply line to the ice maker inlet valve.

To Connect Water Supply Line To Ice Maker inlet Valve

1.

Disconnect refrigerator from electric power source.

2.

Place end of water supply line into sink or bucket. Turn ON water supply and flush supply line until water is clear. Turn OFF water supply at shut off valve.

3.

Unscrew plastic cap from water valve inlet and discard cap.

4.

Slide brass compression nut, then ferrule (sleeve) onto water supply line, as shown.

5.

Push water supply line into water valve inlet as far as it wilt go (_Ainch).

Slide ferrule (sleeve) into valve inlet and finger tighten compression nut onto valve. Tighten another half turn with a wrench; DO NOT over tighten.

6.

With steel clamp and screw, secure water supply line to rear panel of refrigerator as shown.

7.

Coil excess water supply line (about 2Y2turns) behind refrigerator as shown

and arrange coils so they do not vibrate or wear against any other surface.

8.

Turn ON water supply at shutoff valve and tighten any connections that leak.

9.

Reconnect refrigerator to electrical power source.

10. To turn ice maker on, lower wire signal arm (see ice maker front cover for

ON/OFF position of arm).

i i

_ fiitir_g

_ 2 _U!!tO

....

l_s_rt t_be _nd ....

>

Tools

Necessary:

wretch

Socket

DOOR REMOVAL INSTRUCTIONS:

If it is necessary to move the refrigerator through narrow doorways,

follow these

steps

to remove the doors.

1.

Disconnect electrical supply.

2.

Open both doors, then remove toe grille.

3.

Close doors.

To Remove Refrigerator Door:

1.

Remove top hinge cover screw on refrigerator door and remove cover.

2.

Trace around hinge with soft lead pencil. This will make it easier to realign doors when they are replaced.

3.

Remove top hinge and lift refrigerator door off bottom hinge pin. Set door aside.

4.

Remove bottom hinge, if necessary.

5.

Reverse this procedure to reinstall refrigerator door.

To Remove Freezer Door:

1.

Disconnect water line coming from lower hinge of freezer door at connection located under front of freezer: Press outer ring against face of fitting, then pult to remove tube.

2.

Remove top hinge cover screw on freezer door and remove cover.

3.

Disconnect wiring harness connector plug at top hinge: place your thumbs on flat sides of each connector and bend both parts back and forth, then with firm grasp, pull both pieces apart.

4.

Trace around hinge with soft tend pencil. This will make it easier to realign

5.

Remove top hinge, allowing wiring harness to pull through hinge and lift freezer door off of bottom hinge pin. Lay door down flat to avoid kinking water line.

6.

Remove bottom hinge, if necessary .....

7.

Reverse this procedure to reinstattfreezerdoor.

When both doors have been reinstalled, connect water line by inserting tube and push until mark touches face of fitting, replace toe grille and plug in electrical power cord. Turn both temperature controls to center position. Adjust settings as necessary.

8

Small Items

Door Bin

Door Bin

Door Bin

Door Bin

Door Bin

Freezer and Refrigerator

Controls

Ice Cream

Ice Make

SpillProof

TM

,g Shelf

, Door

Bin

Rack

Bin

Meat Keeper and Cover

)illProof

TM

Fixed Shelf

Bin

Special Item

Retainer

Pan and Cover

Door Bin

Features may vary according to model

COOL DOWN PERIOD

To ensure safe food storage, allow the refrigerator to operate with the doors closed for at least 8 to 12 hours before loading it with food.

REFRIGERATOR & FREEZER CONTROLS

TEMPERATURE ADJUSTMENT

• After 24 hours, adjust the controls as needed. Adjust

temperatures gradually; move the knob in small increments, allowing the temperature to stabilize.

• For colder temperatures, turn the knob towards Colder.

• For warmer temperatures, turn the knob towards Cold.

To maintain temperatures, a fan circulates air in the refrigerator and freezer compartments. For good circulation, do not block cold air vents with food items.

Refrigerator & Freezer Controls

(Features may vary according to model.)

TEMPERATURE ADJUSTMENT GUIDE

If Fresh Food Compartment

Is Too Warm

Turn Fresh Food Control Slightly Towards Colder.

If Fresh Food Compartment Is Too Cold

If Freezer Compartment Is Too Warm

If Freezer Compartment Is Too Cold

* To Turn Refrigerator Off

Turn Fresh Food Control Slightly Towards Cold.

Turn Freezer Control Slightly Towards Colder.

Turn Freezer Control Slightly Towards Cold.

Turn Freezer and Fresh Food Controls To O.

10

TIP-UP SHELF

(SOME MODELS)

ATip-Up shelf in the freezer section allows tall items to be

easily stored.

CANTILEVER SHELF ADJUSTMENT

Refrigerator shelves are easily adjusted to suit individual

needs. Before adjusting the shelves, remove all food.

Cantilever shelves are supported at the back of the refrigerator.

To adjust cantilever shelves:

Lift front edge up.

Pull shelf out.

Replace the shelf by inserting the hooks at rear of the shelf into the wall bracket. Lower the shelf into the desired slots and lock into position.

SpillProof rMglass shelves (some models) catch and hold accidental spills. In some models, the SpillProof

TM shelves slide out for easy access to food and for fast cleaning. The shelves slide out independently of their mounting brackets.

DOOR STORAGE

Door bins and shelves are provided for convenient storage of jars, bottles, and cans. Frequently used items can be quickly selected.

Some models have door bins that can accommodate gallon-sized plastic drink containers and economy-sized jars and containers. Some bins are adjustable for maximum storage capacity.

The dairy compartment, which iswarmer than the general food storage section, is intended for short term storage of cheese, spreads, or butter.

Cantilever Glass Shelf

Cantilever Sliding Glass Shelf

ADJUSTABLE DOOR BINS

Some models have adjustable door bins that can be moved to suit individual needs.

Tomove door bins

1.

Lift bin straight up.

2.

Remove bin.

3.

Place bin in desired position.

4.

Lower bin onto supports until locked in place.

11

TALL BOTTLE RETAINER (SOME MODELS)

The Tall Bottle Retainer keeps tall containers in the bin from falling forward when opening or closing the refrigerator door. To install, hold the retainer at the top, and slide it over the outside walt of the bin, as shown in the diagram. The Tall Bottle Retainer works best with a Bin

Snugger.

HUMIDITY

CONTROL (SOME MODELS)

The Humidity Control, present on some models with crisper drawers, allows you to adjust the humidity within the crisper. This can extend the life of fresh vegetables that keep best in high humidity.

!i_i

Tall Bottle Retainer (left) and Bin Snugger (right)

CRISPERS (SOME MODELS)

The crispers, located under the bottom refrigerator shelf, are designed for storing fruits, vegetables, and other fresh produce. Wash items in clear water and remove excess water before placing them in the crispers. Items with strong odors or high moisture content should be wrapped before storing.

ii!

Crisper Humidity Control

DELl DRAWER (SOME MODELS)

Some models are equipped with a Dell Drawer for storage of luncheon meats, spreads, cheeses, and other deli items.

WINE

RACK (SOME MODELS)

There are two different style Wine Racks. (See A and B below.) The Wine Rack stores bottles of wine, or single twoliter plastic bottles of juice or soda pop. To install, slide

Wine Rack (A) onto the shelf with the curve facing in. To remove, slide the Wine Rack out. Install on either side of shelf. The Wire Wine Rack (B} simply sets on the shelf.

Wine Racks

Crisper Drawer

12

@@@@

Ice and Water Dispenser Panel (features may vary according to model)

Crushed

Cubed

Light

On

Press the Crushed Touch Pad O to get crushed ice. A red indicator will appear above the Touch Pad. Press glass against ICE dispensing paddleOas far up as possible to catch all ice.

Press the Cubed Touch Pad O to get cubed ice. A red indicator will appear above the Touch Pad. Press glass against ICE dispensing paddle O as far up as possible to catch all ice.

Press the Light On Touch Pad O to turn on dispenser light. A red indicator will appear above the Touch Pad.

Light

Off

WATER

Press the Light Off Touch Pad O to turn off dispenser light. A red indicator will appear above the Touch Pad.

To operate the water dispenser, press a glass against_e WATER dispensing paddle O . To stop dispensing water, pull the glass away from the dispensing paddle _ . Dispensed water is not cold. For colder water, add crushed ice or cubes before dispensing water. A drip tray located at the base of the dispenser catches small spills and allows them to evaporate. This drip tray is removable and dishwasher safe. Do not pour water and

excess ice in this area because there is no drain.

13

ICE AND WATER DISPENSER FEATURES

The ice and water dispenser conveniently dispenses chilled water, and ice cubes or crushed ice, depending on the model.

To operate the ice dispenser, select the ice option desired using the touchpad. Press a glass against the dispensing paddle as far up as possible to catch all ice. To stop dispensing ice, pull glass away from dispensing paddle. Do not remove the glass until the ice has completely dispensed. (Complete instructions for the dispenser operation are attached to the inside of the freezer door.)

How the Water Dispenser

Works

The water tank, located behind the drawers in the refrigerator compartment, automatically fills as water is dispensed. For proper dispenser operation, the recommended supply water pressure should fall between 20 psi and 100 psi.

After the refrigerator is connected to the water supply, fill the water tank by drawing one glass of water. It may take about

11/_minutes after activating the dispenser paddle before water begins to fill this first glass. Continue flushing the system for 3 minutes to rid the tank and plumbing connections of any impurities. The water dispenser has a built in shutoff device that will stop the water flow after 3 minutes of continuous use. Simply release the dispenser paddle to reset the shutoff mechanism.

How the Ice Dispenser

Works

The ice maker and container are located in the top of the freezer compartment. After the refrigerator is installed properly and has cooled for several hours, the ice maker can begin making ice within 24 hours. Air in new plumbing lines may cause the ice maker to cycle two or three times before making a full tray of ice. To begin ice production, lower the wire signal arm to the "down" or ON position. With no usage it will take approximately 2 days to fill the

ice container. The ice maker turns off automatically when the ice container becomes full. To stop the ice maker, lift the wire signal arm until it clicks, and locks in the "up" or OFF position.

Because of new plumbing connections, the first production of ice cubes may be discolored or have an odd flavor. These should be discarded until the cubes made are free of discoloration and taste.

ICE DISPENSER TIPS

Ice cubes stored too long may develop an odd flavor. Empty the ice container and ensure that the wire signal arm is in its "down" or ON position. The ice maker will then produce more ice.

•

Occasionally shake the ice container to keep ice separated.

• Keep the wire signal arm in its"up" or OFF position until the refrigerator is connected to the water supply or whenever the water supply is turned off.

If a large quantity of ice is needed at one time, it is best to remove cubes directly from the ice container.

The following sounds are normal when the ice maker is operating:

• Motor running • Running water

• Ice dropping into ice container

• Water valve opening or closing

• Ice loosening from tray

• Stop the ice maker when cleaning the freezer and during vacations.

• If the ice maker will be turned off for a long period of time, turn the water supply valve to the closed position.

14

Do not use th_ ice chute as a handle when removing or replacing the ice storage bin.

Surfaces there may be sharp.

Do not put fingers up there may be sharp.

ice chute. Surfaces

CLEANING THE ICE DISPENSER

Clean the dispenser and ice container at regular intervals, particularly before you take a vacation or move, or if the ice dispenser sticks.

1.

Stop ice production by lifting the wire signal arm to the "up" or

OFF position.

2.

Remove ice container by lifting up and out. Empty and carefully clean the container with mild detergent.

Rinse with clear water. Do not use harsh or abrasive cleaners. Allow ice

3.

container to dry completely before replacing in the freezer.

Remove ice chips and clean the shelf and chute that supports the ice container.

4.

Replace the ice container. Lower the wire signal arm on the ice maker to the "down" or ON position and the ice maker will resume production.

Remove and empty the ice storage bin if:

1.

An extended power failure (one hour or longer) causes ice cubes in the ice storage bin to melt and freeze together and jam the dispenser mechanism.

2.

The ice dispenser is not used frequently. Ice cubes will freeze together in the bin and jam the dispenser mechanism.

Remove the ice storage bin and shake to loosen the cubes.

NEVER use an ice pick or similar sharp instrument to break up the ice. This could damage the ice storage bin and dispenser mechanism.

15

Kenmore Ice and Water Rear Filter (some models)

NOTE: If you purchased a refrigerator with a Kenmore Ice and Water rear filter, please read the following use and care information.

This ice and water filter system filters water to your ice maker and water dispenser. It is located in the

upper right back corner of the fresh food compartment.

System Startup:

Water supply does not need to be turned off, however, do not use ice and water dispenser while installing filter.

The filter cartridge has already been installed in the filter housing at the factory. Refer to the How The Water Dispenser

Works section to properly fill the system with water.

Order new filter cartridges

through the

dealer where you bought the refrigerator, or contact the Sears PartsDirect at 1-800-

366-PART.

It might be good to order some filter cartridges when you first install your refrigerator.

Be sure to ask for the

Kenmore replacement cartridge 46 9910.

The Kenmore Ice and Water

Filter System NGRG 2000 with the Kenmore cartridge

RG 100 is tested and certified by NSF International, the nationally recognized and respected, not for profit, certification organization for public health safety. The Kenmore Filter system is tested and certified to ANSI/NSF Standard

42.

See performance data sheet for specifications.

This system should not be used on water that is microbiologically unsafe or with water of unknown quality unless the water has been adequately disinfected before or after traveling through the filtration system.

• Rated Capacity - 400 gallons

• Rated service flow - .5 GPM

• Maximum Rated Pressure - 100 PSI

• Maximum Operating Temp. - 100 ° F

Changing the Filter:

Water conditions vary throughout the world, but changing the water filter every

6 - 9 months normally will ensure the highest possible water quality. The Filter

Status light will turn red after 400 gallons of water has flowed through the ice and water dispenser. Also, if the filter has been in a refrigerator that has not been in use for awhile (during moving for example), change the filter before reinstalling the refrigerator. The dispenser system will also operate without filtration (with filter cartridge removed).

To change filter:

It is not necessary to turn the water supply off to change the filter.

1.

Open freezer door and leave open until filter change is complete.

2.

Set ice maker wire signal arm to the OFF (up) position (See illustration on page 14).

3.

Hold filter cup firmly, and unscrew towards left (Some water could leak out as you remove cup. This is normal.). Filter cartridge should come down with cup. If cartridge remains in housing, pull down gently, while twisting filter back and forth.

4.

Rinse out cup under running water.

5.

The large o-ring that seals the filter system sets in the o-ring groove down inside the cup. Should the o-ring fall out during filter cartridge replacement, simply place it back in the groove prior to screwing the cup back in place. If the o-ring becomes damaged, you wilt need to order one from the Consumer Assistance Center.

6.

Discard old filter cartridge.

7.

Remove new filter cartridge from packaging and place in cup. The end with the small o-ring should be up, out of the cup.

8.

Screw cup, with filter, back onto housing. Filter cartridge wilt self-align as cup is tightened. Be sure cup is completely tightened with Kenmore logo facing outward. Do Not Tighten Past Stop.

9.

Set ice maker wire signal arm to the ON (down) position.

10. Check for leaks. Open refrigerator door. Wipe any water droplets from the filter cup. Fill a glass with water. If there is a leak, unscrew filter cup, and reinsert the filter cartridge. Check placement of large O-ring. Reinstall filter cup, making certain it is tightened completely.

11. To condition filter system and purge air from water line, fill a glass with water. Continue flushing the system for 3 minutes to assure that the purest water possible is stored in water tank.

16

FOOD STORAGE IDEAS

Fresh Food Storage

•

The fresh food compartment should be kept between 34 ° F and 40 ° F with an optimum temperature of 37 ° F.

• Avoid overcrowding the refrigerator shelves. This reduces the circulation of air around the food and results in uneven cooling.

Fruits and Vegetables

• Storage in the crisper drawers traps moisture to help preserve the fruit and vegetable quality for longer time periods.

Meat

• Raw meat and poultry should be wrapped securely so leakage and contamination of other foods or surfaces does not occu r.

Frozen Food Storage

• The freezer compartment should be kept at 0 ° F or lower.

• A freezer operates most efficiently when it is at least 2/3 full.

Packaging Foods for Freezing

• To minimize dehydration and quality deterioration, use aluminum foil, freezer wrap, freezer bags or airtight containers. Force as much air out of the packages as possible and seat them tightly. Trapped air can cause food to dry out, change color, and develop an off-flavor (freezer burn).

• Wrap fresh meats and poultry with suitable freezer wrap prior to freezing.

• Do not refreeze meat that has completely thawed.

Loading the Freezer

• Avoid adding too much warm food to the freezer at one time. This overloads the freezer, slows the rate of freezing, and can raise the temperature of frozen foods.

• Leave a space between the packages, so cold air can circulate freely, allowing food to freeze as quickly as possible.

• Avoid storing hard-to-freeze foods such as ice cream and orange juice on the freezer door shelves. These foods are best stored in the freezer interior where the temperature varies less.

ENERGY SAVING

IDEAS

• Locate the refrigerator in the coolest part of the room, out of direct sunlight, and away from heating ducts or registers. Do not place the refrigerator next to heat-producing appliances such as a range, oven, or dishwasher. If this is not possible, a section of cabinetry or an added layer of insulation between the two appliances will help the refrigerator operate more efficiently.

• Level the refrigerator so that the doors close tightly.

• Refer to this Use & Care Manual for the suggested temperature control settings.

• Periodic cleaning of the condenser will help the refrigerator run more efficiently. See the Care and Cleaning Charton page 19.

• Do not overcrowd the refrigerator or block cold air vents. Doing so causes the refrigerator to run longer and use more energy.

• Cover foods and wipe containers dry before placing them in the refrigerator. This cuts down on moisture build-up inside the unit.

• Organize the refrigerator to reduce door openings. Remove as many items as needed at one time and close the door as soon as possible.

17

UNDERSTANDING

HEAR

THE SOUNDS YOU MAY

Your new high-efficiency refrigerator may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. They also indicate your refrigerator is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Listed below are descriptions of some of the most common sounds you may hear, and what is causing them.

A.

Evaporator

The flow of refrigerant through the evaporator may create a boiling or gurgling sound.

B. Evaporator Fan

You may hear air being forced through the refrigerator by the evaporator fan. Also, you will feel warm air being pushed out the front of the refrigerator from under the Toe Grille.

C.

Defrost

Heater

During defrost cycles, water dripping onto the defrost heater may cause a hissing or sizzling sound. After defrosting, a popping sound may occur.

D. Automatic Ice Maker

If your refrigerator is equipped with an automatic ice maker, you wilt hear ice cubes falling into the ice bin.

E.

Cold Control & Automatic

Defrost

Control

These parts can produce a snapping or clicking sound when turning the refrigerator on and off.

F. Condenser Fan

You may hear air being forced through the condenser by the condenser fan.

G.

Compressor

Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound.

H. Water Valve

If your refrigerator is equipped with an automatic ice maker, you will hear a buzzing sound as the water valve opens to fill the ice maker during each cycle.

L Drain Pan (not removable)

You may hear water running into the drain pan during the defrost cycle.

J.

Condenser

18

Keep your refrigerator and freezer clean to prevent odor build-up. Wipe up any spills immediately and clean both sections at least twice a year. Never use metallic scouring pads, brushes, abrasive cleaners or strong alkaline solutions on any surface. Do not wash any removable parts in a dishwasher. Always

unplug the electricalpower cord from the wall outlet before cleaning.

Part

Interior/Door

Liner

Door Gaskets

Drawers/Bins

Glass

Shelves

Toe Grille

Exterior and

Handles

Exterior and

Handles

(Stainless

Steel Models

Only)

Condenser

Coils

Care & Cleaning Chart

Cleaning Agents

•

Soap and water

• Baking soda and water

Tips and Precautions

Use 2 tablespoons of baking soda in 1 quart of warm water. Be

sure to wring excess water out of sponge or cloth before

cleaning around controls, light bulb or any electrical part.

• Soap and water

• Soap and water

Wipe gaskets with a clean soft cloth.

Do not wash any removable items (bins, drawers, etc.) in dishwasher.

Allow glass to warm to room temperature before immersing in warm water.

• Soap and water

• Glass cleaner

• Mild liquid sprays

• Soap and water

• Mild liquid sprays

• Vacuum attachment

• Soap and water

Vacuum dust from front of toe grille. Remove toe grille (See illustration on page 6). Vacuum backside and wipe with sudsy cloth or sponge. Rinse and dry.

Do not use commercial household cleaners, ammonia_ or alcohol to clean handles.

• Soap and water

• Ammonia

• Stainless Steel

Cleaners

• Vacuum attachment

Clean stainless steel front and handles with soapy water. Use ammonia on stubborn spots. Use a non-abrasive stainless steel cleaner. These cleaners can be purchased at most home improvement or major department stores.

Use the dusting tool attachment on your vacuum to remove dust build-up on the condenser coils (see item "J" in illustration on page

18 for location).

19

REPLACING LIGHT BULBS

1.

Unplug refrigerator.

2.

Wear gloves as protection against possible broken glass.

3.

Remove light cover, if necessary.

4.

Unscrew and replace old bulb with an appliance bulb of the same wattage.

5.

Replace light cover, if necessary.

6.

Remember to plug the refrigerator back in.

Refrigerator Light Replacement

Crisper Light Replacement (Some Models)

Short

Vacations

Long

Vacations

Moving

Freezer Light Replacement

Vacation and Moving Tips

•

Leave refrigerator operating during vacations of 3 weeks or less.

• Use all perishable items from refrigerator compartment.

• Turn automatic ice maker off, even if you will only be gone for a few days.

• Remove all food and ice if you will be gone one month or more.

• Turn controls to "O" (the OFF position) and disconnect power.

• Turn off automatic ice maker and turn water supply valve to closed position.

• Clean interior thoroughly.

• Leave both doors open to prevent odors and mold build-up. Block doors open if necessary.

• Remove all food and ice.

• If using handcart, load from side.

• Adjust rollers all the way up to protect them during sliding or moving.

• Pad cabinet to avoid scratching surface.

2O

P.OB'E. I C.OSE I

RUNNING OF REFRIGERATOR

Compressor does not run.

•

• Freezer control is set to "O".

Refrigerator is in defrost cycle.

•

•

CO..EOT.O.

Refrigerator runs too much or too long.

•

•

•

Plug at wall outlet is disconnected.

House fuse blown or tripped circuit breaker.

Power outage.

•

•

Room or outside weather is hot.

Refrigerator has recently been disconnected for a period of time.

•

•

• Automatic ice maker is operating.

Doors are opened too frequently or too long.

Refrigerator/freezer door may be slightly open.

•

•

Freezer control is set too cold

(control found in refrigerator section).

Refrigerator/freezer gasket is didy, worn, cracked, or poorly fitted.

• Condenser is dirty.

•

•

•

•

•

•

•

•

•

•

•

•

Set freezer control See Temperature Controls section.

This is normal for a fully automatic defrost refrigerator.

The defrost cycle occurs periodically, lasting about 30 minutes.

Ensure plug is tightly pushed into outlet.

Check/replace fuse with a 15 amp time-delay fuse.

Reset circuit breaker.

Check house lights. Call local Electric Company.

It's normal for the refrigerator to work longer under these conditions.

It takes 8-12 hours for the refrigerator to cool down completely.

Ice maker operation causes refrigerator to run slightly more.

Warm air entering the refrigerator causes it to run more. Open doors less often.

Ensure refrigerator is level Keep food and containers from blocking door. See PROBLEM section

OPENING/CLOSING OF DOORS/DRAWERS.

Set refrigerator control to warmer setting until refrigerator temperature is satisfactory. Allow 24 hours for temperature to stabilize.

Clean or change gasket. Leaks in door seal will cause refrigerator to run longer in order to maintain desired temperatures.

Clean condenser.

See Care & Cleaning Chart in Care

and Cleaning section.

This is normal Refrigerator goes on and off to keep temperature constant.

Compressor on frequently,

goes off and

TEMPERATURES

• Thermostat keeps the refrigerator at a constant temperature.

ARE TOO COLD

• Freezer control is set too cold.

Freezer temperature too cold. Refrigerator

temperature

is satisfactory.

Refrigerator temperature

too cold. Freezer temperature is satisfactory.

Food stored in drawers freezes,

Food stored in Meat

Keeper freezes (some models),

•

•

• Refrigerator control is set too cold.

Refrigerator control is set too cold.

Meat Keeper Temperature

Control set too cold.

•

•

•

•

Set freezer control to a warmer setting. Allow 24 hours for temperature to stabilize.

Set refrigerator control to a warmer setting. Allow 24 hours for temperature to stabilize.

See solution above.

Adjust Meat Keeper Temperature Control to a lower setting. (Meat should be stored at a temperature just

below the freezing point for maximum fresh storage

time. It is normal for ice crystals to form due to the moisture content of meat.)

21

PROBLEM

TEMPERATURES

I

ARE TOO WARM

Freezer/Refrigerator temperature is too warm.

•

•

•

CAUSE

Doors are opened too frequently or too long.

Door is slightly open.

Condenser is dirty.

I CORRECTION

•

Warm air enters the refrigerator whenever the door is

opened. Open the door less often.

• See PROBLEM section OPENING/CLOSING

OF

DOORS/DRAWERS.

•

Clean condenser.

See Care & Cleaning Chart in Care

and Cleaning section.

• Set freezer control to a colder setting. Allow 24 hours for temperature to stabilize.

Freezer temperature is too warm. Refrigerator temperature is satisfactory.

Refrigerator temperature is

• too warm. Freezer temperature is satisfactory.

•

Temperature in the Meat

Keeper is too warm (some

models).

WA TER/MOISTURE/FROST

Moisture collects on inside of refrigerator wails.

•

Freezer control is set too warm.

Refrigerator control is set too warm.

Meat Keeper Temperature

Control is set too warm.

•

INSIDE REFRIGERATOR

Weather is hot and humid.

• Door is slightly open.

•

•

Set refrigerator control to a colder setting. Allow 24 hours for temperature to stabilize.

Adjust Meat Keeper Temperature setting.

Control to a colder

Water collects on bottom

side of drawer cover,

Water collects in bottom of

• drawer,

WA TEn/MOISTURE/FROST

Moisture collects on

•

•

•

•

Door is opened too often or too long.

Open containers.

Vegetables contain and give off moisture,

Washed vegetables and fruit drain while in the drawer,

OUTSIDE

REFRIGERA

Ton

Weather is humid.

| •

•

• The rate of frost buildup and internal sweating increases.

• See PROBLEM section OPENING/CLOSING OF

DOORS/DRAWERS.

• Open door less often.

Keep containers covered.

•

•

It is not unusual to have moisture on the bottom side of the cover.

• Move humidity control (some models) to lower setting.

Dry items before putting them in the drawer. Water collecting in bottom of drawer is normal.

This is normal in humid weather. When humidity is between doors.

outside of refrigerator

or

AUTOMATIC

ICE MAKER

Ice maker is not making

any ice.

• Door is slightly open, causing cold air from inside refrigerator to meet warm air from outside.

[

•

See PROBLEM section OPENING/CLOSING OF

DOORS/DRAWERS.

lower, the moisture should disappear.

•

•

•

• Ice maker wire signal arm is in the "up" or OFF position.

Household water line valve is not open.

Freezer is not cold enough.

Saddle valve on cold water pipe is clogged or restricted by foreign material.

Check to see if the water dispenser is dispensing water.

• Move wire signal arm to the "down" or ON position.

• Turn on household water line valve.

• See PROBLEM section TEMPERATURES

ARE TOO

WARM.

•

• Turn off household water line valve. Remove valve.

Ensure that valve is not a self-piercing saddle valve.

Clean valve. Replace valve if necessary.

If not, the ice & water filter cartridge is clogged or

restricted by foreign material, and must be replaced.

22

P.OB'E. I C.OSE I

AUTOMA TIC ICE MAKER (CONTINUED)

Ice makeris not making enoughice.

Ice makeris producinglessice

than you expect.

Ice maker will not stop

making ice.

Ice maker is not separating the ice cubes,

Ice has bad odor and taste.

•

•

•

•

•

•

CO..EOT.O.

Freezer is not cold enough.

ice maker should produce approximately 4 - 5 pounds of ice every 24 hours. Extra Iceshould produce up to 8 pounds of ice every 24 hours.

See PROBLEM section TEMPERATURES

ARE TOO

WARM,

Turn on household water line valve.

Household water line valve is not completely open.

Check to see if water dispenser is dispensing alower than normal

Ice maker wire signal arm is being held down by some item in the freezer,

• if it is, replace the ice & water filter cartridge.

Move item and release wire algnal arm. Remove any ice cubes that are frozen together over the wire signal arm.

Ice cubes are not being used • Remove and shake ice container to separate cubes.

frequently enough.

Ice cubes are hollow or smaller • The ice & water filter cartridge may be dogged.

than normal Replace filter cartridge.

• Cover foods tightly. Discard stale ice. Ice maker will produce fresh supply.

Ice has picked up odor or flavor from strong food stored in refrigerator or freezer.

Water running to ice maker has poor taste or odor.

Ice not used frequently enough.

•

• Add filter to water supply line. Consult a water purifying company.

Discard stale ice.

ICE DISPENSER

Dispenser will not dispense ice.

• Ice storage container is empty.

Ice dispenser is jammed.

•

•

•

• Freezer temperature is set too warm.

Household water line valve is not open.

Freezer door is not closed.

Ice dispensing arm has been held in for more than 4-5 minutes.

Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages.

Ice cubes are jammed between ice maker and back of ice container.

Ice cubes are frozen together.

•

•

• When the first supply of ice is dropped into the container, the dispenser should operate.

• Turn freezer control to a higher setting so that ice cubes will be made. When first supply of ice is made, dispenser should operate.

• Open household water line valve. Allow sufficient time for the ice to be made. When ice is made, the dispenser should operate.

Ensure freezer door is closed.

Motor is overloaded. Motor overload protector will reset in approximately 3 minutes. Ice can then be dispensed.

Remove ice container, thaw, and empty the contents.

Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate.

•

Remove ice cubes that are jamming the dispenser.

Ice cubes are hollow or smaller

than normal

Use the dispenser often so that cubes do not freeze together.

The ice & water filter cartridge could be clogged.

Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

23

PROBLEM

WATER DISPENSER

CAUSE

Dispenser will not

dispense

water,

Water has an odd taste and/or odor.

Water pressure is

extremely low.

•

Household water line valve is not open.

•

Freezer door is not closed.

• Ice & water filter cartridge is clogged.

• Water has been in the tank for a period of time.

• Unit not properly connected to cold water line.

• Tubing used in the household water supply and installation may affect water taste and odor.

• Water has a high mineral content.

• Cut-off and cut-on pressures are too low (well systems only).

• Reverse osmosis system is in regenerative phase.

ODORS IN REFRIGERATOR

Interior is dirty. • interior needs to be cleaned.

OPENING/CLOSING

Door(s) will not close.

• Food with strong odors is in refrigerator.

OF DOORS/DRA

WERS

• Door was closed too hard, causing other door to open slightly.

• Refrigerator is not level It rocks on the floor when moved slightly.

• Refrigerator is touching a wall or cabinet.

Drawers are difficult to

move.

• Food is touching shelf on top of drawer.

• Track that drawers slide on is dirty.

CORRECTION

•

•

•

Open household water line valve. See PROBLEM section ICE MAKER IS NOT MAKING ANY ICE.

Ensure that freezer door is closed.

Replace filter cartridge.

•

• Draw and discard 10 - 12 glasses of water to freshen the supply and completely rinse out the tank.

• Connect unit to cold water line that supplies water to the kitchen faucet.

For best results, use copper tubing for water connections.

• Contact water treatment plant for help.

•

•

Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only).

It is normal for a reverse osmosis system to be below

20 psi during the regenerative phase.

•

See Care & Cleaning Chart in Care and Cleaning section.

•

Cover food tightly.

•

Close both doors gently.

•

•

Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor.

Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor.

Keep less food in drawer.

•

•

Clean drawer, rollers, and track. See Care & Cleaning

Chart in Care and Cleaning section.

LIGHT BULB IS NOT ON

Light bulb is not on.

• Light bulb is burned out.

• Light switch is stuck.

• No electric current is reaching refrigerator.

•

•

•

See Replacing Light Bulbs in Care and Cleaning section.

Light switch is located on side of refrigerator and freezer liners.

See PROBLEM section RUNNING OF

REFRIGERATOR.

24