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LTR20191146, Rev. G
6/3/19
Pre-Delivery Checklist . . . . . . . . . . . . . . . . . . 2
Planning the Best Location . . . . . . . . . . . . . . 2
Preparing a Good Foundation . . . . . . . . . . . . 3
240 Volt Electrical Installation . . . . . . . . . . . 3
Bleeding Air from the Pump . . . . . . . . . . . . 12
Operating Your Spa
Spa Operation for Pro-trainer - Variable Speed
System Only . . . . . . . . . . . . . . . . . . . . . . . . . 13
Settings Screens . . . . . . . . . . . . . . . . . . . . . 15
Error Screens . . . . . . . . . . . . . . . . . . . . . . . . 16
Swim Spa Workout Instructions . . . . . . . . . 17
Swim Workout Programming . . . . . . . . . . 17
Swim Workout Programming (Continued) 18 spaTouch Icon Driven Control Panel . . . . . 19
Changing Languages for the Display . . . . . 19
Operating the Balboa Wi-Fi App . . . . . . . . . 30
Operating the NEO Wi-Fi App . . . . . . . . . . . 31
Connecting to Device or Network . . . . . . . . 33
ATS Plus Therapy System . . . . . . . . . . . . . . 34
Electrical Power Efficiency . . . . . . . . . . . . . 35
Jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . 35
Diverter Knobs . . . . . . . . . . . . . . . . . . . . . . . 36
Waterfalls . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Air Venturis . . . . . . . . . . . . . . . . . . . . . . . . . 36
Hydro Streamer Waterfall . . . . . . . . . . . . . . 36
Water Clarity
The Key to Clear Water . . . . . . . . . . . . . . . . 37
Testing and Adjusting Spa Water . . . . . . . . 38
Table of Contents
Sanitation . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Bather Load . . . . . . . . . . . . . . . . . . . . . . . . . 40
Filter Cleaning . . . . . . . . . . . . . . . . . . . . . . . 40
Water Sanitation . . . . . . . . . . . . . . . . . . . . . 40
Ozonator . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Maintenance Schedule . . . . . . . . . . . . . . . . 41
Troubleshooting Water Clarity Problems . . 42
Cleaning and Maintenance
Removing and Reseating the Pillows . . . . . 43
Jet Remove/Replace . . . . . . . . . . . . . . . . . . 43
Cleaning the Hydrostreamers . . . . . . . . . . . 43
Spa Cover and Locking System . . . . . . . . . . 45
Draining Your Portable Spa . . . . . . . . . . . . 46
Winterizing (Cold Climate Draining) . . . . . 47
Cleaning and Replacing the Filter . . . . . . . . 47
Vacation Care . . . . . . . . . . . . . . . . . . . . . . . . 47
Cleaning Your Spa . . . . . . . . . . . . . . . . . . . . 48
Using the Freedom Sound System . . . . . . . 48
Keeping Fit With Your Swim Spa
Air Injection System . . . . . . . . . . . . . . . . . . 49
Swim Tether . . . . . . . . . . . . . . . . . . . . . . . . . 49
Exercise Equipment . . . . . . . . . . . . . . . . . . . 49
Appendix
Replacement Parts . . . . . . . . . . . . . . . . . . . 51
Basic Troubleshooting . . . . . . . . . . . . . . . . . 55
“Thermal Creep” . . . . . . . . . . . . . . . . . . . . . 56
Limited Warranty . . . . . . . . . . . . . . . . . . . . . 57
Copyright 2019 LMS. All rights reserved. Duplication without written consent is strictly prohibited.
Cal Spas
®
, Adjustable Therapy System
™
, ATS
™
, Cal Premium
™
, Cal Select
™
, Cal Stone
™
,
Pure Cure
™
, XL
™
Heater, and Ultimate Fitness Spa Series
™
are registered trademarks.
Due to continuous improvement programs, all models, operation, and/or specifications are subject to change without prior notice.
LTR20191146, Rev. G
6/3/19
CONTACT INFORMATION
For customer service, please contact your authorized dealer immediately. If you need additional information and/or assistance, contact:
LMS Customer Service Department
1462 East Ninth Street
Pomona, CA 91766 .
Toll Free: 1-800-CAL-SPAS
Fax: 1-909-629-3890
Important Safety Instructions
READ AND FOLLOW ALL INSTRUCTIONS .
DANGER -- Risk of accidental drowning:
Do not allow children to be in or around a spa unless a responsible adult supervises them. Keep the spa cover on and locked when not in use. See instructions enclosed with your cover for locking procedures.
DANGER -- Risk of injury:
The suction fittings in this spa are sized to match the specific water flow created by the pump. Should the need arise to replace the suction fittings, or the pump, be sure the flow rates are compatible.
Never operate the spa if the suction fitting or filter baskets are broken or missing. Never replace a suction fitting with one that is rated less than the flow rate marked on the original suction fitting.
DANGER -- Risk of electric shock:
Install the spa at least 5 feet (1.5 meters) from all metal surfaces. As an alternative, a spa may be installed within 5 feet of metal surfaces if each metal surface is permanently bonded by a minimum #8
AWG solid copper conductor to the outside of the spa’s control box.
Do not permit any external electrical appliances, such as lights, telephones, radios, televisions, and etc., within five feet (1.5 meters) of the spa. Never attempt to operate any electrical device from inside the spa.
Replace a damaged power cord immediately.
Do not bury the power cord.
Connect to a grounded, grounding-type receptacle only.
WARNING -- To reduce the risk of injury:
The spa water should never exceed 104˚F (40˚C). Water temperatures between 100˚F (38˚C) and 104˚F (40˚C) are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
spa use may lead to unconsciousness, with the possibility of drowning.
Persons suffering from obesity, a medical history of heart disease, low or high blood pressure, circulatory system problems or diabetes should consult a physician before using the spa.
High water temperatures have a high potential for causing fetal damage during pregnancy. Women who are pregnant, or who think they are pregnant, should always check with their physician prior to spa usage.
The use of alcohol, drugs or medication before or during
Persons using medications should consult a physician before using the spa since some medications may induce drowsiness while others may affect heart rate, blood pressure and circulation.
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HYPERTHERMIA DANGER:
hyperthermia may include:
Prolonged exposure to hot air or water can induce hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level 3˚F to 6˚F above the normal body temperature of 98.6˚F (or 2˚C to 4˚C above
37˚C). While hyperthermia has many health benefits, it is important not to allow your body’s core temperature to rise above 103˚F (39.5˚C).
• Failure to perceive heat
• Failure to recognize the need to exit spa or hot tub
• Unawareness of impending hazard
• Fetal damage in pregnant women
• Physical inability to exit the spa
Symptoms of excessive hyperthermia include dizziness, lethargy, drowsiness and fainting. The effects of excessive
• Unconsciousness
WARNING:
WARNING:
WARNING:
WARNING:
The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia.
People with infectious diseases should not use a spa or hot tub.
To avoid injury, exercise care when entering or exiting the spa or hot tub.
Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning.
WARNING:
Do not use a spa or hot tub immediately following strenuous exercise.
WARNING:
Prolonged immersion in a spa or hot tub may be injurious to your health.
CAUTION
: Maintain water chemistry in accordance with manufacturer’s instructions.
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SAVE THESE INSTRUCTIONS .
Preparing for Your New Spa
Pre-Delivery Checklist
Most cities and counties require permits for exterior construction and electrical circuits. In addition, some communities have codes requiring residential barriers such as fencing and/or self-closing gates on property to prevent unsupervised access to the property by children. Your dealer can provide information on which permits may be required and how to obtain them prior to the delivery of your spa.
Before Delivery
Plan your delivery route
Choose a suitable location for the spa
Lay a 5 - 8 cm concrete slab
Install dedicated electrical supply
After Delivery
Place spa on slab
Connect electrical components
Planning the Best Location
Safety First
Do not place your spa within 10 feet (3 m) of overhead power lines.
Provide a View with Your Spa
Consider How You Will Use Your Spa
How you intend to use your spa will help you determine where you should position it. For example, will you use your spa for recreational or therapeutic purposes? If your spa is mainly used for family recreation, be sure to leave plenty of room around it for activity. If you will use it for relaxation and therapy, you will probably want to create a specific mood around it.
Plan for Your Environment
If you live in a region where it snows in the winter or rains frequently, place the spa near a house entry. By doing this, you will have a place to change clothes and not be uncomfortable.
Consider Your Privacy
In a cold-weather climate, bare trees won’t provide much privacy. Think of your spa’s surroundings during all seasons to determine your best privacy options. Consider the view of your neighbors as well when you plan the location of your spa.
Think about the direction you will be facing when sitting in your spa. Do you have a special landscaped area in your yard that you find enjoyable? Perhaps there is an area that catches a soothing breeze during the day or a lovely sunset in the evening.
Keep Your Spa Clean
In planning your spa’s location, consider a location where the path to and from the house can be kept clean and free of debris.
Prevent dirt and contaminants from being tracked into your spa by placing a foot mat at the spa’s entrance where the bathers can clean their feet before entering your spa.
Allow for Service Access
Make sure the spa is positioned so that access to the equipment compartment and all side panels will not be blocked.
Many people choose to install a decorative structure around their spa. If you are installing your spa with any type of structure on the outside, such as a gazebo, remember to allow access for service. It is always best to design special installations so that the spa can still be moved, or lifted off the ground.
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Preparing a Good Foundation
Your spa needs a solid and level foundation. The area that it sits on must be able to support the weight of the spa, with water and the occupants who use it. If the foundation is inadequate, it may shift or settle after the spa is in place, causing stress that could DAMAGE YOUR SPA SHELL AND FINISH.
Damage caused by inadequate or improper foundation support is not covered by the warranty. It is the responsibility of the spa owner to provide a proper foundation for the spa.
Place the spa on an elevated 3 to 4” / 30 cm concrete slab. Pavers, gravel, brick, sand, timbers or dirt foundations are
not
adequate to support the spa.
We strongly recommend that a qualified, licensed contractor prepare the foundation for your spa.
If you are installing the spa indoors, pay close attention to the flooring beneath it. Choose flooring that will not be damaged or stained.
If you are installing your spa on an elevated wood deck or other structure, it is highly recommended that you consult a structural engineer or contractor to ensure the structure will support the weight of 150 pounds per square foot (732 kg / m2).
To properly identify the weight of your new spa when full, remember water weighs 8.33 lbs. per gallon, or
1 kg per liter. For example, an average 8’ spa holds approximately 500 gallons, or 1892 liters, of water.
Using this formula, you will find that the weight of the water alone is 4,165 lbs, or 1892 kg. Combined with the dry weight of the spa you will note that this spa will weigh approximately 5,000 lbs, or 2267 kg, when full of water.
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240 Volt Electrical Installation
All 240V spas must be permanently connected (hard wired) to the power supply. See the GFCI and wiring requirements starting on page 5.
These instructions describe the only acceptable electrical wiring procedure . Spas wired in any other way will void your warranty and may result in serious injury .
When installed in the United States, the electrical wiring of this spa must meet the requirements of NEC
70 and any applicable local, state, and federal codes.
The electrical circuit must be installed by an electrical contractor and approved by a local building or electrical inspector .
Failure to comply with state and local codes
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may result in fire or personal injury and will be the sole responsibility of the spa owner .
The power supplied to the spa must be on a dedicated
GFCI protected circuit as required by NEC 70 with no other appliances or lights sharing the power.
Use copper wire with THHN insulation. Do not use aluminum wire.
Use the table below and on the next page to determine your GFCI and wiring requirements.
Wires that run over 100 feet must increase wire gauge to the next lower number. For example: A normal 50 amp GFCI with four #6 AWG copper wires that run over 100 feet would require you to go to four #4 AWG copper wires.
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GFCI and Wiring Requirements
Applies to all fitness spas except F-1781
Standard configuration with one 5.5 kW heater
Spa
Model
F-1222
F-1325
F-1421
F-1437
F-1537
F-1641
F-1681
Control
System
BP501G1
BP501G1
BP501
BP501X
BP20X
BP20X
BP20X
GFCI Required
One 50 amp GFCI
One 50 amp GFCI
One 50 amp GFCI
One 50 amp GFCI
One 60 amp GFCI
One 60 amp GFCI
One 60 amp GFCI
Wires Required
Configuration for Option OPT18-200 (auxiliary 5.5 kW heater)
Spa Model
Control
System GFCI Required Wires Required
F-1325, F-1437,
F-1421
F-1537, F-1641,
F-1681, F-1896
BP501X
BP20X
One 50 amp GFCI & one 30 amp GFCI
One 60 amp GFCI & one 30 amp GFCI
Configuration for Option OPT18-SP2 (Includes F-1781)
Spa
Model
Pro-Trainer
System
Control
System GFCI Required
F-1325
F-1537
F-1681
SP2
SP2
SP3
NEO 2100
NEO 2100
NEO 2100
SIEMENS 60 amp breaker
SIEMENS 60 amp breaker
SIEMENS 60 amp breaker
F-1437
F-1641
F-1781
SP2
SP3
SP3
NEO 2100 SIEMENS 60 amp breaker
NEO 2100 SIEMENS 60 amp breaker
NEO 2100 SIEMENS 60 amp breaker
Wires
Wiring Diagram
Required
Four #6 AWG copper wires
Wiring Diagram
Wiring
Diagram
Use wiring diagram (see page 6)
Applies to model F-1781 only
Standard configuration with one 5.5 kW heater except F-1781
Control
System
BP501G1
Spa Side
Service (spa side)
GFCI Required Wires Required
One 40 amp GFCI Four #8 AWG copper wires
Configuration for Option OPT18-200 (auxiliary 5.5 kW heater)
Control
System GFCI Required Wires Required
BP20X
Spa Side
Service 1
(swim side)
Service 2
(swim side)
One 60 amp GFCI Four #6 AWG copper wires
Wiring Diagram
Use wiring diagram
(see page 5)
Wiring Diagram
Use wiring diagram
(see page 6)
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Circuit Board Connection (60 Hz) - NEO US & Canada
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Circuit Board Connection (50 Hz) - NEO US & Canada
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European Wiring Configuration (NEO)
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Wiring Diagram for US & Canada (Balboa)
Wiring Diagram for Europe (Balboa)
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Filling and Powering Up Your Portable Spa
1 . Inspect the spa equipment .
Inspect all plumbing connections in the equipment area of your spa.
• Make sure unions in the equipment pack are tight. (Be careful not to over-tighten the plumbing fittings.)
• If your spa has gate valves, make sure they are all in the UP or OPEN position.
• Make sure the drain valve is closed and capped. (See page
46 for a description of drain valves.)
Never run the spa with the gate valves closed or without water circulating for long periods of time.
2 . Remove the cartridge from filter canister.
If you have a skimmer like this:
Grip the filter by the handle and unscrew it from the canister. Never try to pull the filter cartridge while the spa is running in low or high speed (i.e., any speed).
If you have a skimmer like this:
Remove the black skimmer cap and barrel, grip the filter by the handle and unscrew it from the canister.
Teleweir Mega filter skimmer
• 75 square feet filtration
• Smooth cap
If you have a skimmer like this:
Rotate and remove the black locking ring. Remove the black skimmer cap and barrel, grip the filter by the handle and unscrew it from the canister.
Replace and lock the locking ring and slide the skimmer cap and barrel back in the canister.
Note: The skimmer cap and barrel were locked in place at the factory to prevent damage during shipment. It must be unlocked and replaced in the filter canister so that it can float when the spa is filled. If you do not remove the cap and barrel, your spa’s filtration system will not perform as it was designed to.
Teleweir filter skimmer
• 50 square feet filtration
• Spoked cap
After you remove the filter, remove the plastic wrapper and soak it in water for 30 minutes before you replace it. A dry filter can allow air into the filtration system which can cause the pump to fail to prime.
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3 . Fill the spa .
Place a garden hose in the filter canister and fill your spa
.
Always fill the spa through the filter canister.
Failure to do so may cause air to be trapped in the filtration system and prevent the pumps from operating properly.
Fill the spa until water level is about six inches from the top.
If the water level is too low or too high, your spa will not operate properly.
Never fill your spa with soft water.
Soft water makes it impossible to maintain the proper water chemistry and may cause the water to foam, which will ultimately harm the finish of the spa and void your warranty.
You may fill your spa with
well water provided the following conditions are met:
1) Purchase and use a pre-filter to run the well water through on the fill-up. The pre-filter will be placed before the spa filter in the fill-up flow of water. 2) Have a Total Dissolved Solids (TDS) and metals test performed by a qualified person after the fill-up process but before any spa use.
4 . Turn on power to the spa .
When the spa is filled to the correct level, turn on the power at the GFCI breaker. (Ensure that the 120V spas are connected to the proper electrical outlet.)
5 . Prime the pump .
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For Waterway Systems .
The system will enter the priming mode.
Priming Mode
will display on the control panel. In Priming Mode, all devices such as jets and lights are operable. Jets can be turned on and off to help prime the pump. The system will exit Priming Mode and go to the
Main display when the RETURN button is pressed, or after four minutes of activity.
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Priming for Balboa Systems .
6 . Install the filter into the filter canister.
Make sure the filter has soaked at least 30 minutes before you install it. Insert the filter all the way and screw it in. Do not over-torque the cartridge during installation, just hand tighten gently.
7 . Adjust water chemistry .
Test and adjust the water chemistry. See the section on page 37 for instructions on keeping your water clear.
8 . Let the spa heat up .
When the spa has finished priming, the heater will activate. Put the cover on and let the spa heat to the set temperature.
Priming the Pump
New spa owners often have difficulty the first time they start their spa and the pump fails to prime. This can be frustrating, but these simple instructions can help you.
Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when after you have filled and started the spa, the pump does not seem to function. You will hear the pump operating, but no water will be moving.
Starting Up: Priming Mode for Waterway Systems
For Waterway Systems .
The system will enter the priming mode.
Priming Mode
will display on the control panel. In Priming Mode, all devices such as jets and lights are operable. Jets can be turned on and off to help prime the pump. The system will exit Priming Mode and go to the Main display when the RETURN button is pressed, or after four minutes of activity.
The pump will not work properly while air is trapped in it. Continuing to operate the pump in this way will cause damage.
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Exiting Priming Mode for Waterway Systems
You can manually exit Priming Mode by pressing the RETURN button. Note that if you do not manually exit the priming mode, the priming mode will be automatically terminated after 4 to 5 minutes. Be sure that the pumps have been primed by this time.
Starting Up: Priming Mode for Balboa Systems
Automatic Exiting of Priming Mode for Balboa Systems
Bleeding Air from the Pump
If you have tried priming the pump several times unsuccessfully using the control panel, you can bleed the air from the pump manually.
1. Shut off the power to the spa.
2. Using a Phillips screwdriver, remove the front panel from the spa and locate the pump.
3. Close the gate valve on the discharge side of the pump (if your spa is installed with one.)
4. Turn the bleeder valve counter clockwise with a small pair of pliers until the air has been released from the pump.
5. If this is unsuccessful, loosen the union nut on side of the pump with channel locks.
When air is bled out, tighten the nut.
6. Turn on power to the spa and press the
JETS button. If there is still air trapped in the pump, repeat steps 2 through 5 until the pump primes.
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Operating Your Spa
Spa Operation for Pro-trainer - Variable Speed System Only
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F
F
F
F
A
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Settings Screens
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Error Screens
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Swim Spa Workout Instructions
Swim Workout Programming
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Swim Workout Programming (Continued)
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spaTouch Icon Driven Control Panel
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Changing Languages for the Display
1. Touch the
Settings
Icon at the lower right portion of the screen.
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2. Touch the
Right Arrow
Icon at the lower right portion of the screen. It takes you to the next page.
3. Touch the
Language
Icon.
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4. As an example, touch the
Spanish
option as shown below.
5. Next, touch the
Save
Icon to confirm this selection.
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6. ...and now (for example), the spaTouch screen will be reset to
Spanish
.
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The Main Screen (Home)
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Operating the Balboa Wi-Fi App
The Cal Spas Hot Tub Wi-Fi app can provide you with instant access and control of your spa wherever you connect within the spa’s Wi-Fi range. This optional feature is available for use with any smart device (Android
™ or iOS
™
systems only). You must have the Wi-Fi module installed in your spa in order to use the app. It is only available for spas with the BP501 or BP2000 control box.
Spa owners who do not have this feature installed on their spa at the factory can order it as an after-market item.
Installing the app
Go to the Apple app store or Google Play and search for the free spa app using the key words
“Balboa Water Group.” Select the app. The icon for the app will appear on your device as shown at left.
Make sure you enable Wi-Fi on your phone before you run the app .
On the Wi-Fi connections screen on your device, a network will appear called “BWGSpa_xxxxxx_”.
(The x’s represent the Wi-Fi module’s local address and is unique for every spa.) Once you are connected to the network, start the Cal Spas app and follow the prompts on the screen. (Your start screen maybe different.)
1. Tap the app button on the main screen of your device.
2. Connect to the spa’s Wi-Fi signal.
3. When connected, you will be taken to the main app screen.
4. You are now directly connected to your hot tub and can control all the hot tub functions via the app.
Troubleshooting connection problems
You should have few problems connecting with the Wi-Fi app. However, if you are unable to connect quickly and easily to the spa’s Wi-Fi source, try doing the following.
• Enable Wi-Fi on your device. This is the most likely reason you may not be able to connect to the app.
Check your devices Wi-Fi settings and try connecting again.
• Power cycle the spa. Shut off power to the spa for 30 second and turn it back on. Wait until the spa has gone through its complete set-up routine before you try to connect with the Wi-Fi app.
• Wait until the spa has completely primed. When you turn on the spa, it will go through a priming routine, which is followed by temperature polling, where no temperature is shown on the control panel. As soon as a temperature appears, you can connect with the Wi-Fi app.
• If you use your home network router, it MUST be close enough to the spa in order for the spa’s Wi-Fi signal to reach the router. If you have connectivity problems, you may need to relocate your router closer to your spa or consider adding a wireless signal booster to your router.
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Operating the NEO Wi-Fi App
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Connecting to Device or Network
1
Direct connection
Range: About 20 feet
Range limit: Limited to the range of the wi-fi module
HOW TO CONNECT TO IT:
Install the app on your phone or device -- see the following section “Installing the app”.
2
Through home network with no internet access
Allows one local connection at a time
Range: About 50 feet
Range limit: Limited to the range of your home router’s signal
HOW TO CONNECT TO IT:
1. Install the app on your phone or device.
2. Exit the app and go to wi-fi settings on your phone or device.
3. Select and enable your local router.
4. Start the app. After you connect, select Settings on the home screen.
5. On the Settings screen, select Advanced, then on the Advanced screen, select Wi-fi Settings.
6. On the Wi-fi screen, select WPA. Then select the name of your home router from the drop-down menu.
7. Enter the SSID and Key for your router, the tap Save and select OK twice.
8. Close the app and re-start it to connect to your home network.
3
Through a network with internet access, using
Cloud connection or other hotspot connection
Allows unlimited simultaneous connections
Range: Worldwide
Range limit: Limited to 3G / 4G / hotspot availability
HOW TO CONNECT TO IT:
Follow connection instructions from section (2) above. The Cloud icon appears automatically when network connection is made. You can then connect to the spa’s wi-fi module.
Internet
Local hotspot
3G or 4G
Wi-fi
Your spa
Wi-fi signal
Phone or other device
Your home network router
Internet cloud connection
Local wi-fi connection
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ATS Plus Therapy System
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Electrical Power Efficiency
Your new spa comes equipped with an electric heater.
Following the directions listed below will ensure the most efficient operation:
NOTE: This method is only for spa usage under two hours a week.
• Keep the spa’s operating temperature 5˚F below the desired usage temperature when not in use.
One or two hours before use, set the temperature to the desired temperature.
• If the spa usage exceeds two hours a week, the set temperature should remain at the desired usage temperature.
• The air venturis should be used sparingly. When open, water temperature drops quite rapidly and can also dissipate chemicals.
Allowing the water temperature to lower more than
10˚F below the desired usage temperature and reheating it prior to usage will cause the heater to operate longer than it normally would maintaining the desired temperature. Doing this will increase your operating cost and makes your heater work more than necessary.
Jets
Almost all of the jets in your spa are adjustable.
Rotating the face of an adjustable jet to the left
(counter-clockwise) will decrease the amount of water flow through the jet. Rotating the face of an adjustable jet to the right (clockwise) will increase the amount of water flow through the jet. (See example shown below.)
Neck jets adjust in the opposite directions (counterclockwise to increase, clockwise to decrease).
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LED Lighting
Press the LIGHT button on the topside control panel to turn the spa light on. If your spa has perimeter LED lights, they will also light up at the same time as the spa light.
The LEDs operate in three modes:
1 . Cycle:
When you continually press the LIGHT button, the LEDs will cycle through the three main
LED colors (Red, Green, and Blue) or combinations of the three that produce the following colors: light green, purple, light blue, yellow, etc.
Each time you press the button, you immediately advance to the next color in sequence or eventually a different light pattern.
2 . Flashing:
When you are cycling through all the colors, the next time you push the LIGHT button, the LED lights may start flashing. This is another normal operational pattern option.
3 . Fading cycle:
The next phase of operation when you push the LIGHT button is a slow and/or fast fade random transition from one color to the next.
• If a spa is equipped with more than 100 points of light, the Slow Fading Cycle will flicker during a color change.
• Every air valve and water valve is equipped with
4 LED points.
• Every jet is equipped with 2 LED points.
• Perimeter LEDs take 9 points of light.
• The waterfall takes 4 points of light.
Spas with exterior corner LED lighting generally work in the same mode as described above. The variations in color and patterns provide you with multiple options to suit almost any lighting preference.
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Diverter Knobs
Diverter knobs are 1” and 2” knobs located around the top of your spa.
They allow you to divert water through jets from one side of the spa to the other, or in most cases from floor jets to wall jets. This is accomplished by rotating the diverter knob to the left (counterclockwise), decreasing the amount of water flow through a section of jets. To increase the amount of water flow through the other section of jets, rotate the handle to the right (clockwise).
Waterfalls
Some spa series include optional waterfalls. When the booster pump is on, rotate the dial on top (for the cascade waterfall) or turn the knob (for the hydro streamer -- see below).
Air Venturis
Air venturis are the 1” knobs located around the top of your spa. Each one will let you add a mixture of air with the jet pressure. This is accomplished by rotating the air venturi knob to the left (counterclockwise) to increase the amount of airflow through the jets. To decrease the amount of airflow through the jets, rotate the handle to the right (clockwise).
Hydro Streamer Waterfall
Your spa may include two to eight streamer waterfalls. When the booster pump is on, turn the 1” diverter knob to adjust the rate of flow to the waterfall jets.
The waterfall jet faces are not adjustable. Do not turn the jet faces because you may accidentally remove them.
Always shut off water to the hydro streamer jets before you place the cover on the spa. Water from the hydro streamer jets sprays in an arc that is higher than the top surface of the spa. When water from the hydro streamer sprays the bottom of the cover, it will collect and run to the edge of the spa and drip over the top.
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Water Clarity
This section is intended for new spa owners with no experience with water chemistry. Everyone’s experience with maintaining water quality is different, but there are some general concepts you need to know.
Water maintenance is not difficult, although it requires regular attention. The most important thing to understand about taking care of your spa water is that preventive action is much easier than correcting water quality issues.
The Key to Clear Water
Excellent water quality is a simple matter of four things:
You will need to test and adjust the chemical balance of your spa water. Although this is not difficult, it needs to be done regularly.
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Depending on your choice of sanitizer, you need to test the level of calcium hardness, total alkalinity, and pH. Spa owners with a Cal Clarity
II bromine generator also need to check total dissolved solids and phosphates.
consequat.
See page 38 to learn how to balance your spa water.
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Your Key
Filtration
Filt ratio
Cleaning your filter regularly is the easiest and most effective single thing you can do to keep your water clear.
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A clogged or dirty filter will cause the heater and pump to work harder than they need to, possibly causing them to fail.
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The spa’s heating system will only function with the proper amount of water flow through the system.
See page 40 for filter cleaning instructions.
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Sanitation
Sanitizers kill bacteria and viruses and keep the water clean. A low sanitizer level will allow microbes to grow quickly in the spa water. We recommend using either chlorine or bromine as your sanitizer.
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Spa owners with an ozonator also need to add sanitizer, although their requirements are different.
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See page 39 to learn how to use sanitizer.
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Regularity
Re Clear water requires regular maintenance. Establish a routine based on a regular schedule for your spa water maintenance.
Maintaining your water quality helps the enjoyment of your spa and extends your spa’s life by preventing damage from neglect and chemical abuse.
See page 41 for the schedule of recommended maintenance.
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Testing and Adjusting Spa Water
You have two types of testing methods to choose from:
• The reagent test kit
is a method which provides a high level of accuracy. It is available in either liquid or tablet form.
• Test strips
are a convenient testing method commonly used by spa owners.
Balancing the Total Alkalinity
Total alkalinity (TA) is the measure of the total levels of carbonates, bicarbonates, hydroxides, and other alkaline substances in the water. TA can be considered a “pH buffer”. It is the measure of the ability of the water to resist changes in pH level.
The recommended total alkalinity is 80 - 120 ppm .
If the TA is too low, the pH level will fluctuate widely from high to low. Low TA can be corrected by adding an alkalinity increaser
If the TA is too high, the pH level will tend to be too high and may be difficult to bring down. High TA can be corrected by adding an alkalinity decreaser.
When the TA is balanced, it normally remains stable, although adding water with high or low alkalinity will raise or lower the TA level.
Balancing the Calcium Hardness
Calcium hardness (CH) is a measure of the total amount of dissolved calcium in the water. Calcium helps control the corrosive nature of the spa’s water and is why soft water is not recommended. The low calcium content of soft water is very corrosive to the equipment and can cause staining of the spa shell.
The recommended calcium hardness is 150 -
200 ppm .
If the CH is too low, add a calcium hardness increaser.
If the CH is too high, dilute the spa water with soft water.
When the CH is balanced, it normally remains stable, although adding soft water or very hard water will raise or lower the CH level.
Balancing the pH
The pH level is the measure of the balance between acidity and alkalinity.
If the pH is too low, it can cause corrosion of metal fixtures and the heating element. Low pH can be corrected by adding a pH increaser.
If the pH is too high, it can cause scaling by allowing metals or minerals to form deposits and stain spa surfaces. High pH can be corrected by adding a pH decreaser.
Testing For:
Total Alkalinity
Calcium Hardness pH
Ideal Water Chemistry
Ideal Range (ppm)
Minimum Maximum
80
150
7.2
120
200
7.6
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Sanitation
Sanitizers kill bacteria and other organic waste by breaking them down to non-harmful levels and are filtered out. Before you fill your spa, you need to decide which chemical sanitizer you wish to use. Consult your Cal Spas dealer for the right decision with regards to your lifestyle and spa usage.
We recommend either
bromine
or
chlorine
as your sanitizer. Both work well when maintained regularly.
DO NOT use trichlor . Trichlor is very acidic and the hot temperature of the spa causes it to dissolve too quickly . It will cause damage to your spa and will void your warranty .
Whichever plan you decide on, follow it completely and don’t take shortcuts. It will provide you with clean, safe, clear spa water with a minimum of effort. Spa owners with an ozonator still need to use a chemical sanitizer.
See page 41 for a description of how the ozonator works.
Using Chlorine as a Sanitizer
If you choose to use chlorine as a sanitizer, only use granulated chlorine, not liquid chlorine.
Once a week, check the chlorine level using either a test strip or a reagent kit. See the table on the following page for the ideal range.
Add one or two tablespoons granulated chlorine to the spa water weekly. Note that chlorine dissipation rate will be faster at higher water temperatures and slower at lower temperatures.
When you add chlorine, open all of the jets and run the spa at high speed with the cover open for at least 30 minutes.
Follow the maintenance schedule on page 41.
Using Bromine as a Sanitizer
Bromine is a very effective sanitizer that produces low chemical odors. Unlike chlorine, it can break down bacteria and other impurities to a safe level with a low burn-out rate.
Use granulated sodium bromide to establish your bromine base.
When you begin with fresh water, add two ounces of granulated bromide. Open all of the jets and run the spa at high speed with the cover open for at least
30 minutes.
Follow the maintenance schedule on page 41.
Shocking the Water
In addition to using a chemical sanitizer, you will periodically need to shock the water. Shocking the water helps remove burned-out chemicals, bacteria, and other organic material from your spa’s water and improves your sanitizer’s effectiveness.
Do not use chlorinating shock, which will damage your spa’s jets and pump seals. Only use an oxidizer shock. It can be used with either chlorine or bromine sanitizers.
.
Add two ounces of oxidizer shock per 500 gallons once a week, after heavy bather loads, or if water has a strong odor.
Spa must be running with all of the jets on high for
30 minutes with the cover open. If necessary, repeat oxidizer shock in 30 minute intervals.
Testing For:
Chlorine level
Without ozonator
With ozonator
Bromine level
Without ozonator
With ozonator
Ideal Range
(ppm)
Minimum Maximum
3.0 5.0
2.0 4.0
6.7 11.0
5.7 10.0
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40
Bather Load
“Bather Load” is the term used to describe the number of people using a spa, combined with the length of usage, and the frequency of usage. All these factors have a great effect on the spa water. The higher the bather load, the more chemicals need to be added and a longer filtration time will be needed.
Recommendations are designed for spas with average bather load (3 to 4 people, 15 minutes of usage, three times a week at 100 degrees) If your bather load exceeds these guidelines, and you experience water quality problems, increase the amount of filtration first, (go to the next higher filtration number) then if water quality is still not adequate, consult the advice of your Cal Spas dealer for additional chemical or system recommendations. Be sure to give them your bather load information.
Filter Cleaning
The filter is the part of your spa that removes the debris from the water and needs to be cleaned on a regular basis to maximize your spa’s filtering performance and heating efficiency.
In addition to spraying off the filter weekly to remove surface debris, your filter should be deep cleaned periodically to dissolve scale and particles that get lodged deep within the filter fibers and impede the filtration process. Even if the filter looks clean, scale and particles can clog the fibers and prevent water from flowing through the filter resulting in the most common spa problem—no heat, caused by a dirty filter.
We recommend you clean your filter once a month and replace it once a year or as necessary.
It is extremely important that you never run the spa without a filter. There is a possibility that debris may be sucked into the plumbing through the filter well.
Cleaning the filter
1. Remove the filter by unscrewing it and pulling it up and out.
2. Place the dirty filter into a bucket of water deep enough to cover the filter. Add 8 oz of liquid filter cleaner to the bucket of water.
Note:
It is a good idea to keep a spare filter to use in the spa while the dirty filter is being deep cleaned.
This way, you can rotate the filters and both will last longer.
3. Soak the filter for a minimum of 24 hours.
4. Spray the filter with a water hose. Spray each pleat carefully.
5. Reinstall the filter. Do not overtighten.
Water Sanitation
The spa’s control system is factory-programmed with one filter cycle that will run in the evening when energy rates are often lower. The time and duration of the filter cycle can be set according to your needs. In addition, a second filter cycle can be enabled. Filtration time may need to be increased with heavy bather load.
See instructions for setting filtration cycles on page 15.
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Ozonator
The ozone generator releases ozone into the spa water. You will still need to test for chlorine or bromine and occasionally replenish it to return the sanitizer level to the baseline.
For spas without a circulation pump, pump 1 will run at low speed and the ozonator will run during filtration.
For spas with a circulation pump, the ozonator will run with the circulation pump.
The spa’s control system is factory-programmed with one filter cycle that will run in the evening when energy rates are often lower. The time and duration of the filter cycle can be set according to your needs. In addition, a second filter cycle can be enabled. Filtration time may need to be increased with heavy bather load.
See instructions for setting filtration cycles on page 15.
Maintenance Schedule
Each time you refill the spa
Prior to each use
Once a week
Once a month
Every two to four months
Once a year
Follow the section “Filling and Powering Up Your Portable Spa” on page 9
.
Test the spa water using either test strips a reagent test kit. Adjust chemical levels as necessary.
Test the spa water using either test strips a reagent test kit. Adjust chemical levels as necessary.
If your water source is high in calcium, add stain and scale preventer.
Deep clean your spa’s filter. (Follow filter cleaning instruction at beginning of this section.)
Change the spa water. How often you change the water depends on how much you use the spa. When you change the water, you will need to:
• Clean and polish the acrylic surface (see page 48)
• Clean and treat the spa cover and pillows (see page 48)
• Deep clean the filter (see page 40)
• Refill your spa (see page 9)
Replace filter cartridges if the pleats appear frayed.
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Troubleshooting Water Clarity Problems
Problem
Cloudy Water
Water Odor
Chlorine Odor
Musty Odor
Organic buildup / scum ring around spa
Algae Growth
Eye Irritation
Skin Irritation / Rash
Stains
Scale
Probable Causes
• Dirty filter
• Excessive oils / organic matter
• Improper sanitization
• Suspended particles / organic matter
• Overused or old water
• Excessive organics in water
• Improper sanitization
• Low pH
• Chloramine level too high
• Low pH
• Bacteria or algae growth
• Buildup of oils and dirt
• High pH
• Low sanitizer level
• Low pH
• Low sanitizer level
• Unsanitary water
• Free chlorine level above 5 ppm
Possible Solutions
• Clean filter
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH and/or alkalinity to recommended range
• Run jet pump and clean filter
• Drain and refill the spa
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH to recommended range
• Shock spa with sanitizer
• Adjust pH to recommended range
• Shock spa with sanitizer – if problem is visible or persistent, drain, clean and refill the spa
• Wipe off scum with clean rag – if severe, drain the spa, use a spa surface and tile cleaner to remove the scum and refill the spa
• Shock spa with sanitizer and adjust pH
• Shock spa with sanitizer and maintain sanitizer level
• Adjust pH
• Shock spa with sanitizer and maintain sanitizer level
• Shock spa with sanitizer and maintain sanitizer level
• Allow free chlorine level to drop below 5 ppm before spa use
• Adjust total alkalinity and/or pH
• Use a stain and scale inhibitor
• Total alkalinity and/or pH too low
• High iron or copper in source water
• High calcium content in water – total alkalinity and pH too high
• Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off the scale, refill the spa and balance the water
• Use a stain and scale inhibitor
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Cleaning and Maintenance
Removing and Reseating the Pillows
You can remove the pillows for cleaning and maintenance quickly and easily.
This method works for all types of pillows.
Grab the lower edge of the pillow with both hands firmly and pull up. As you do this, the pillow inserts will pop out of the holes.
Reseat the pillows by aligning the pillow inserts with the holes and striking the pillow hard enough to insert the pegs back into the holes.
Jet Remove/Replace
Jets can be easily removed for cleaning.
Grasp the outer rim of the jet and turn it counter-clockwise. The jet will unscrew from the fitting until it is free.
To replace the jet, place it in the fitting and turn it clockwise until it is snug in place. Do not overtighten the jet.
Cleaning the
Hydrostreamers
To ensure proper flow through the hydrostreamers, follow this maintenance process should any jet(s) have diminished flow.
1. Turn the jet counter-clockwide to remove the chrome jet head.
2. Pull the chrome cap off.
3. Pull the plastic jet opening and its gasket off.
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4. Pull out the inner plastic filter.
5. The plastic filter is shown completely removed from its housing.
6. Tap the filter and/or blow out the debris to ensure all holes are clear.
7. Slide the plastic filter back in the jet.
8. Re-insert the gasket into clear plastic spout.
9. Place the gasket into the plastic spout and then insert the spout into the jet body.
10. Insert the plastic spout into the jet body.
11. Place the chrome ring cap back on and turn clockwise to tighten it down.
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Spa Cover and Locking System
Important! Keep the spa covered when not in use!
• Covered spas will use less electricity in maintaining your set temperature.
• Covering your spa will protect your spa’s finish from the sun’s ultraviolet rays.
• You are required to keep the spa covered to maintain warranty coverage.
• Covering your spa helps prevent children from drowning in the spa.
In addition, while the spa cover is rigid, it is not designed to support any weight. Therefore, as a safety precaution and to preserve the life of your cover, you must not sit, stand, or lie on it, nor should you place objects of any kind on top of it.
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Draining Your Portable Spa
Your spa should be drained every four to six months for cleaning and maintenance and refilled with fresh tap water. See page 48 for instructions on cleaning the shell, cover, and pillows. See page 9 for instructions on refilling your spa. Before you begin, turn off power to the spa at the breaker and remove all filters.
1 . Locate your drain .
All fitness spas have a cabinet mounted drain
The location of the cabinet mounted drain is shown in the left photo by the arrow. (It is located to the right of the fitness spa’s “door.”) Pull the knob out of the cabinet. The cabinet drain is screwed into the drain pull knob.
2 . Remove the cap
Make sure the valve is in the closed position, then unscrew and remove the cap.
3 . Connect valve to a garden hose .
Attach a garden hose to the hose-bib fixture. Place the other end of the garden hose where you would like the water to drain.
4 . Drain the spa .
Turn the valve on the hose-bib fixture to open the drain. When the spa has drained completely, turn the valve on the hose-bib fixture, remove garden hose, and replace the cap.
For all spas
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Winterizing (Cold Climate Draining)
In many areas of the country, the temperature drops below 32˚F (0°C). We recommend that you always have your spa full of water and running at normal spa temperatures (80˚F to 100˚F, 26.7°C to 37.8°C). This will help reduce the risk of freezing in your spa and your spa’s equipment.
Warning: If you find the need to drain your spa, be aware of the potential of freezing in your spas equipment and plumbing . Even if the directions below are followed perfectly, there is no guarantee that your spa will not suffer freeze damage . Freeze damage is not covered by your warranty .
1. Open all filter covers.
2. Remove the filter baskets and filters.
3. Drain your spa completely as described in the instructions above.
4. Vacuum water from the spa’s main drain fitting with a wet/dry vacuum.
5. Open the bleeder valves on the pumps.
6. Disconnect the unions from both sides of the pump.
7. Blow any remaining water out of the jets and equipment area with the wet/dry vacuum.
8. When it has completely finished draining, close the bleeder valves and re-connect the unions on the pumps. Replace the filter baskets and filters.
9. Cover your spa with a good spa cover and an allweather tarp to ensure that neither rain nor snow enters the spa.
Cleaning and Replacing the Filter
Filtration is one of the most important steps you can take to ensure clean, clear water. It is far less expensive to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals, excessive filtration times, or by water replacement.
See the section “Filter Cleaning” on page 40 for more information.
Vacation Care
You can leave your spa unattended for up to two weeks if you follow these instructions.
ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa is filled with water.
1. Select the Low Range temp choice used for vacation mode. (See instructions on page 15 for vacation setting.)
2. Following the water quality instructions starting on page 37, adjust the pH.
3. Shock the water (add either chlorine or bromine sanitizer).
4. When you return, check and adjust the pH and shock the water.
If you will not be using your spa for longer than 14 days and a spa maintenance service is not available, we strongly recommend you drain or winterize your spa.
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Cleaning Your Spa
Spa Cover and Pillows
Due to the constant punishment your spa cover and pillows receive, you should protect them by applying a vinyl and leather cleaner as part of your monthly maintenance plan. Use a product that is specifically designed to protect spa covers and pillows from chemical and ultraviolet light damage without leaving an oily residue behind that is normally associated with common automotive vinyl protectants.
Warning:
Do not
use automotive vinyl protectants on spa covers or pillows. These products are generally oil-based and will cause severe water clarity issues that are difficult to correct.
Spa Shell
Each time you drain your spa, before you refill it you should clean your spa shell with an all-purpose cleaner and apply a coat of surface protectant.
Use a low detergent, non-abrasive cleaner specifically formulated to clean the spa without damaging its acrylic finish.
Use a non-oil based surface protectant that is specifically formulated to protect the spa’s finish from the chemicals and minerals associated with normal spa use.
Using the Freedom Sound System
The Freedom Sound System
™
entertainment option contains a Bluetooth-enabled speaker system that is available for certain Cal Spa models. Any Bluetooth-enabled device can be used to play audio through your spa.
Before you can use the sound system, you need to pair the Bluetooth module with your device. The Bluetooth module is installed within the spa cabinet. Everything can be done with your device. The example shown below is from an iPhone device. Your device may appear differently. Before you begin, make sure Bluetooth in enabled on your device.
1. Select Bluetooth from your device’s option list.
2. Select
SWA8-6BT . . .
from the list of available devices to pair.
3. Your iPhone device will ask for a code: the code is 0000.
4. Allow your device to pair with the spa’s Bluetooth module.
5. When the devices have been connected, the device
SWA8-6BT . . .
will be highlighted.
Only one Bluetooth device can be paired with the Freedom Sound System
™
at any time.
(For Android users, the systems will pair automatically - no code is needed.)
Once your device is paired and connected, all sounds from your device will be played through the sound system, including system sounds and telephone.
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Keeping Fit With Your Swim Spa
Air Injection System
Use the control panel to start and stop the Air Injection System. The
JET 1
and
JET 2
buttons control the top and bottom jets.
Use the air venturi valves to inject air in the water streams for even more power.
Swim Tether
The swim tether pole has three pieces and assembles easily. Slide the ends of the top and middle sections into the middle and bottom sections.
Insert the tether in the anchor hole when you are ready to use it.
Buckle the strap around your waist. It is easily adjustable and can accommodate most sizes.
Exercise Equipment
IMPORTANT:
Always consult your physician before starting any exercise activity or program. The Ultimate
Fitness series spas feature rubber exercise bands.
When stretched, these bands create a high tension condition. Improper use or failure to connect the exercise bands properly may cause injury. Always inspect all of the exercise equipment prior to beginning any exercise. Do not use any damaged equipment.
This equipment attaches to the exercise anchors located on the spa walls.
Connecting the Exercise Equipment
The drawings below show different ways the exercise kit can be connected depending on the exercises you wish to do.
For 14 foot spas and model F1222
The exercise kit contains:
• Two hand grips
• Two ankle braces
• Two 6” elastic bands
• Two 18” elastic bands
• Two 25” elastic bands
• Two rowing bars
For 16 and 17 foot spas
The exercise kit contains:
• Two hand grips
• Two ankle braces
• Two 18” elastic bands
• Two 25” elastic bands
• Two 56” elastic bands
• Two rowing bars
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When attaching the rowing bar, place the hook into the eye pad as shown.
6” bands with hand grips
56” bands with hand grips
Elastic bands attach to the eye pad as shown.
When attaching the rowing bar, place the hook into the eye pad as shown.
18” band
25” bands
6” bands with hand grips
56” bands with hand grips
50
When attaching the rowing bar, place the hook into the eye pad as shown.
to the eye pad as shown.
6” bands with hand grips
25” bands
56” bands with hand grips
18” band
25” bands
18” band
Elastic bands attach to the eye pad as shown.
25” bands
All elastic bands can be connected to the end of the spa and used with either hand grips or ankle braces.
All elastic bands can be connected to
All elastic bands can also be used with either hand grips or ankle braces.
All elastic bands can be connected to the end of the spa and used with either hand grips or ankle braces.
25” bands
When attaching the rowing bar, place the hook into the eye pad as shown.
All elastic bands can also be used with either hand grips or ankle braces.
6” bands with hand grips
Typical configuration for 16’ and 17’ spa
All elastic bands can be connected to the end of the spa and used with either hand grips or ankle braces.
Typical configuration for 12’, 13’, 14’ spa
18” band
56” bands with hand grips
When attaching the rowing bar, place the
All elastic bands can also be used with either hand grips or ankle braces.
hook into the eye pad as shown.
to the eye pad as shown.
6” bands with hand grips
25” bands
56” bands with hand grips
Elastic bands
18” band
18” band
Elastic bands attach to the eye pad as shown.
18” band
25” bands
All elastic bands can also be used with either hand grips or ankle braces.
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All elastic bands can be connected to the end of the spa and used with either hand grips or ankle braces.
All elastic bands can also be used with either hand grips or ankle braces.
All elastic bands can be connected to the end of the spa and used with either hand grips or ankle braces.
25” bands
25” bands
18” band
18” band
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LTR20191146, Rev. G
Please visit www .quickspaparts .com to order your replacement parts .
Appendix
Replacement Parts
Jets Inserts - Screw-in
ELE 2” Euro No Eyeball
PLUCS2295021SL
MED 3” XL Cluster Storm Directional
PLUCS2295031SL
Jets Inserts - Screw-in
PSD 5” Power Storm
PLUCS2295131SL
PSR 5” Power Storm Riffed
PLUCS2295141SL
mfd 3” Micro Flow Directional
PLUCS2295061SL
PST 5” Power Storm Wagon Wheel
PLUCS2295191SL
MM 3” Mini Storm Massage
PLUCS2297061SL-8
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MFD 3 .5” Maxi Flow Directional
PLUCS2295091SL
River Jet Assembly Black with Stainless Steel
Rim 210-5101SCS
PLU210-5101SCS
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Jets Inserts - Screw-in
Power Stream Swim Jet
PLU210-0821S
Y Pillow recess
ACC01401101
Pillows
Infinity Pillow Plain
Black
ACC01401061
Jets Inserts - Snap-in SQR
SQN candy cane, 2” neck jet, 100% shut-off
Candy cane w/clear center
PLU29923-144-000
Water Diverter Valves
Diverter Valve 2”
Black/Titanium
Waterfall
Flush Mount Water Feature Assembly (Clear)
PLU210-9288S
PLU21300465
Diverter Valve 1”
Black/Titanium
PLU21300453
Diverter Valve 1½” On/Off
ASSY (600-4601)
PLU21100045
Air Control Valve
Air Control
Black/Titanium
Pillows
Cascade Pillow No
Insert Black
ACC01401031
Drains
Drain Super Hi Flo Suction
2½” Black (640-3581LGV)
PLU21400146
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2019 Fitness Spa
LTR20191146, Rev. G
Drains
Low Profile Drain ¾” Black
(640-0511)
PLU21400401
Teleweir Skimmer
Teleweir filter skimmer 50 sq. ft . (510-4601)
FIL11700006
50 sq ft female threaded - antibacterial (for
Teleweir skimmer shown above)
FIL11100208
Filter
1-LED light string
LIT16100330
2-LED light string
LIT16100331
LED Lights
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LTR20191146, Rev. G
1 to 1 port ext . cord
LIT16100338
Interior light with logic
(7 LED)
LIT16100333
Interior light without logic
(7 LED)
LIT16100337
Please visit www .quickspaparts .com to order your replacement parts .
LED Lights
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4-LED light string
LIT16100332
1 to 3 ext . cord
LIT16100335
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Please visit www .quickspaparts .com to order your replacement parts .
LED Lights
Main light housing, LED lens, fitting nut
LIT16100336
Cover Lock and Keys
Exercise Equipment
Exercise Kit for 12 Foot and 14 Foot Spas
EXC12000008
Exercise Kit for 16 Foot and 17 Foot Spas
EXC12000007
Exercise Kit Attachment
Plate
EXC11000065
ACC01800026
Replacement Cabinet Panels
The complete selection of replacement cabinets for all models is very extensive and too lengthy for this owner’s manual. To order replacement panels for your spa, visit www.quickspaparts.com.
Covers
All spa covers are designed with a tapered height, angling downward from the center to the sides to drive off rain and prevent water from pooling. The covers listed below are filled with either 1 lb, 1.5 lb, or 2.0 lb foam.
Deluxe
5” - 3”
2.0 Lb. foam
93” x 141”
Fits spa models: F-1222
93” x 171”
Fits spa models: F-1420, F-1437
93” x 200”
Fits spa models: F1640, F-1770
93” x 210”
Fits spa model F1896DL
93” x 151”
Fits spa model 1335
Deluxe
Gray
Slate
COV93151D53G-CC
COV93151D53S-WN
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2019 Fitness Spa
LTR20191146, Rev. G
Basic Troubleshooting
The troubleshooting guidance provided here is intended to cover the most common problems a spa owner may encounter. For more in-depth troubleshooting, go to www.calspas.com/troubleshooting.
Symptom
Problems starting up
Pump won't prime
Breaker keeps shutting off
Power and system problems
System won’t start up or breaker keeps shutting off
Control panel doesn’t respond
Spa does not turn off
Possible Solutions
See priming instructions on pages 10 and 11.
Reset the GFCI breaker. If this continues, contact your dealer or a qualified spa technician.
Power may be shut off. Turn on GFCI circuit breaker. If this continues, contact your dealer or a qualified spa technician.
Turn on or reset the GFCI circuit breaker. If this does not solve the problem, contact your dealer or a qualified spa technician.
If you hear the pump running but the control panel doesn’t respond, contact your dealer.
Spa may be trying to heat up.
In cold climates, if spa is not equipped with full foam or any kind of insulation, it will try to maintain the set temperature. Set the spa to low temperature range and set the temperature to 80°F.
Spa may be in filter cycle. If it is, this is normal and no adjustment is necessary.
There may be a problem. See Error Screens on page 16.
Message on the control panel
Heat problems
Spa water does not get hot
Spa overheats - temperature greater than 110°F / 43°C
Spa may be in low temperature range. Set the spa to high temperature range.
The filter may be dirty or may need to be replaced. Clean or replace the filter.
The water level may be too low. Fill the spa with water level at 4 to 6 inches from the top.
The temperature is not turned up high enough. Raise temperature on topside control.
Cover the spa. The cover will keep heat in the spa and help keep heat from escaping. Make sure cover is on at all times when spa is not in use.
The heater element may be old, deteriorated, coated with scale, or defective. Contact your dealer for more assistance.
The gate valves may be partially or completely closed. NEVER OPERATE YOUR SPA WITH THE GATE
VALVES CLOSED!
Overheating can occur during summer months and may not necessarily indicate a malfunction.
When it occurs, a message code may also appear on the control panel.
Temperature may be set too high. Turn the set temperature down to a lower temperature.
Filtration time may be too long. Turn the filtration cycles down during the warm months.
The spa may not be properly ventilated. Make sure the front of the spa is not blocked to allow air flow.
High speed pumps may have been running too long. Limit pump running time to no more than 15 to
30 minutes.
Water pressure problems
Low water pressure Jet valves may be partially or fully closed. Open the jet valves.
Filter cartridge may be dirty. Clean or replace the filter.
Pump may have airlock. Remove airlock by priming spa (pages 10 and 11).
The suction fittings may be blocked. Remove any debris that may be blocking them.
The filter skimmer may be blocked. Remove the blockage.
Gate valves may be closed. Open gate valves. Note: Never operate your spa with the gate valves closed!
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Please visit www .quickspaparts .com to order your replacement parts .
Symptom
No water pressure (no water stream from any jets)
Possible Solutions
Power may be switched off. Turn the power back on.
The pump may be defective. After you have tried all other troubleshooting, contact your dealer for assistance.
Water level may be too low. Add water to normal level.
Jets surge on and off
Pump problems
Pump runs constantly – will not shut off
Noisy pump
There may be a problem with circuit board. Contact your dealer.
Pump turns off during operation
The water level may be too low. Fill the spa with water level at 4 to 6 inches from the top.
Filter cartridge may be dirty. Clean or replace the filter.
Pump may have airlock. Remove airlock by priming spa (pages 10 and 11).
The suction fittings may be blocked. Remove any debris that may be blocking the suction fittings.
Gate valves may be closed. Open gate valves. Note: Never operate your spa with the gate valves closed!
Air may be leaking into the suction line. Contact your dealer for assistance.
Debris may be inside the pump. Contact your dealer for assistance.
Noise may be a sign of damage. Contact your dealer for service.
Automatic timer may have completed its cycle. Press JET 1 or JET 2 button to start the cycle again.
Pump may have overheated due to the vents on the equipment door being blocked. Make sure the front of the spa is not blocked to allow air flow.
The pump motor may be defective. Contact your dealer for assistance.
A burning smell may be a sign of damage. Contact your dealer for service.
Pump has a burning smell while running
Pump does not run Pump may have over heated. Let it cool for an hour and try operating the spa for a shorter time.
Power to the spa may be shut off. Turn on or reset the GFCI circuit breaker. If this does not solve the problem, contact your dealer or a qualified spa technician.
“Thermal Creep”
Cal Spas are designed with energy-efficient components and systems that are meant to sustain heat generated by the equipment, which is then cycled back into the spa water. In hot weather or in situations where the spa is set to extended run times, Thermal Creep may occur. Thermal Creep is a condition where the measured water temperature can be higher than the set temperature. To manage Thermal Creep you may:
Vent your cover .
This means placing a folded cloth about ¾” (2cm) thick under all four corners of the cover before you lock the cover down.
Open your cover .
Opening the cover at night will also quickly cool the water down if desired.
Open all air controls .
Set your filtration cycles to run during the cooler times of the day or night.
Reduce the length of your filter cycles.
Visit your local dealer for additional guidance .
Since Thermal Creep only occurs in well-insulated hot tubs, it is not indicative of something that is wrong with your spa or its equipment.
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LTR20191146, Rev. G
Limited Warranty
This Limited Warranty is extended to the original purchaser of a Cal Spa brand portable spa manufactured after
January 1, 2019 and installed for residential use in the United States of America and Canada. This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of manufacture.
Shell Structural
Warranted against water loss due to defects in the spa shell.
Shell Finish
Warranted against blistering, cracking, or delaminating of the interior surface of the spa shell.
Equipment and Controls
Electrical equipment components – specifically limited to the pumps, standard titanium heater, and control system – are warranted against malfunctions due to defects in workmanship or materials.
Plumbing
Warranted against leaks due to defects in workmanship or materials.
Cabinet - synthetic, fiberglass, or wicker
Warranted against defects in workmanship or materials. Normal wear and weathering of the finish will occur naturally over time and are not defects.
10 years
7 years
5 years
5 years
5 years
Warranties for Other Components
The fuses, headrests, cabinet finish, and filters are warranted to be free of defects in workmanship and material at the time of delivery. The factory installed water purification system is warranted against malfunction due to defects in workmanship or material for one year from the original date of delivery. All stereo-related components
(receiver, speakers, sub-woofer, stereo media locker, power supply, wireless remote control etc.) are warranted against malfunction due to defects in workmanship or material for one year from the original date of delivery. All other factory-installed components not mentioned specifically, including, but not limited to the wood frame, jets, diverter valves, LED lighting systems, filter lids, and mechanical components, are warranted against malfunction due to defects in workmanship and material for two years from the original date of delivery. The insulating spa cover delivered with the fitness spa is warranted to be free from defects in workmanship and material for one year.
Genuine Cal Spas Parts & Accessories
This Limited Warranty is void if Cal Spas (the “Manufacturer”) or its designated representative determines that the spa has been subjected to damage or failure due to installation of aftermarket parts that are not genuine
Cal Spas branded parts and accessories. This disclaimer includes, but is not limited to filters, ozone systems, salt systems, repair parts and other accessories. Genuine Cal Spas brand parts and accessories are built to our highest standards of quality, durability and performance, and they are designed to work with your spa to ensure optimal performance and function.
Performance
This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of manufacture.
To obtain service in the event of a defect covered by this Limited Warranty, notify your Cal Spa dealer or Cal
Spas as soon as possible and use all reasonable means to protect the spa from further damage. Upon proof of purchase, a designated service representative will correct the defect subject to the terms and conditions contained in this Limited Warranty. There will be no charge for parts or labor to repair the defect, although providing access to affect the repair is your responsibility as the spa owner. Freight charges for replacement parts is the responsibility of the spa owner. You may be assessed reasonable repairman travel mileage charges.
In the event that the spa is removed to a repair facility for repair and reinstalled, the cost of removal and reinstallation will be your responsibility as the spa owner. If the Manufacturer determines that repair of the
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58 covered defect is not feasible, it reserves the right to provide a replacement spa instead. In such an event, reasonable costs for removal of the original spa, shipping costs from the factory for the replacement spa and delivery and installation of the replacement will be your responsibility as the spa owner. The replacement spa will carry the balance of the original spa’s warranty. Spa covers are not included.
This warranty ends either by specified time frame, owner-transfer, relocation, or installation of any component other than by manufacturer.
Warranty Limitations
This Limited Warranty is void if Cal Spas or its designated representative determines that the spa has been subjected to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have been attempted by anyone other than a designated representative; the failure is caused by accident, acts of God or other causes beyond the control of the Manufacturer; neglect, misuse and abuse include any installation, operation or maintenance of the spa other than in accordance with the instructions contained in the owner’s manual provided with the spa, including but not limited to the failure to maintain proper water chemistry and chemical balance and the use of abrasive or improper cleaners or non-genuine parts and accessories. This
Limited Warranty does not provide coverage for any item attached to or installed on the spa after the date of manufacture or for gaining access to any component for repair or replacement. Spa units in commercial use are excluded from any coverage whatsoever. The spa owner accepts liability for repair work performed by anyone other than the Manufacturer or a designated Cal Spa representative. This Limited Warranty is void if damage occurs to the spa shell because of excessive heat buildup due to failure to cover a spa that is empty of water while exposed to direct sunlight.
Limitations
The Manufacturer disclaims all warranties, expressed or implied, in fact or in law, to the extent allowed by your
State’s Law, including the warranty of merchantability and fitness for use, except as stated specifically herein.
All warranty service must be performed by the Manufacturer or its designated representative using authorized
Cal Spa parts. No agent, dealer, distributor, service company or other party is authorized to change, modify or extend the terms of this limited warranty in any manner whatsoever. The Manufacturer will not be responsible for any statements or representations made in any form that go beyond, are broader than, or are inconsistent with any authorized literature or specifications furnished by Cal Spas.
Disclaimers
The Manufacturer and its representatives shall not be liable for any injury, loss, cost or other damage, whether incidental or consequential, arising out of any defect covered by this limited warranty, including without limitation, loss of use of the spa and cost for removal of defective product even if the Manufacturer was advised of the possibility of damage. The liability of the Manufacturer under this limited warranty, if any, shall not exceed the original amount paid for the defective product. Coverage under this limited warranty shall commence as of the original date of delivery and the duration of such coverage shall not extend for any reason whatsoever beyond the stated time periods. These disclaimers shall be equally applicable to any service provided by the
Manufacturer and its designated representatives.
Legal Rights
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
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Locating the product serial number
The serial number of your spa is located on a metal plate attached to the inside of the door for the equipment area. You will need this number to properly register your spa and activate coverage. Write this information in the space provided below.
Spa Model: ___________________________________________________________________________
Spa Serial Number: ____________________________________________________________________
Date Purchased: ______________________________________________________________________
Date Installed: ________________________________________________________________________
Dealer’s Phone Number: ________________________________________________________________
Dealer’s Address: ______________________________________________________________________
It is important that you register your Cal Spas product as soon as possible. By taking just a few quick minutes to register, you can enjoy product alerts, more efficient support, and quicker service. Go to www.calspas.com/warranty.
Please write a review to let us know how you feel about your spa. To post your review, go to www.calspas.com.
LTR20191146, Rev. G
6/3/19
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Table of contents
- 4 Pre-Delivery Checklist
- 4 Planning the Best Location
- 5 Preparing a Good Foundation
- 5 240 Volt Electrical Installation
- 14 Bleeding Air from the Pump
- 15 System Only
- 17 Settings Screens
- 18 Error Screens
- 19 Swim Spa Workout Instructions
- 19 Swim Workout Programming
- 21 spaTouch Icon Driven Control Panel
- 21 Changing Languages for the Display
- 32 Operating the Balboa Wi-Fi App
- 33 Operating the NEO Wi-Fi App
- 35 Connecting to Device or Network
- 36 ATS Plus Therapy System
- 37 Electrical Power Efficiency
- 37 LED Lighting
- 38 Diverter Knobs
- 38 Waterfalls
- 38 Air Venturis
- 38 Hydro Streamer Waterfall
- 39 The Key to Clear Water
- 40 Testing and Adjusting Spa Water
- 41 Sanitation
- 42 Bather Load
- 42 Filter Cleaning
- 42 Water Sanitation
- 43 Ozonator
- 43 Maintenance Schedule
- 44 Troubleshooting Water Clarity Problems
- 45 Removing and Reseating the Pillows
- 45 Jet Remove/Replace
- 45 Cleaning the Hydrostreamers
- 47 Spa Cover and Locking System
- 48 Draining Your Portable Spa
- 49 Winterizing (Cold Climate Draining)
- 49 Cleaning and Replacing the Filter
- 49 Vacation Care
- 50 Cleaning Your Spa
- 50 Using the Freedom Sound System
- 51 Air Injection System
- 51 Swim Tether
- 51 Exercise Equipment
- 53 Replacement Parts
- 57 Basic Troubleshooting
- 58 “Thermal Creep
- 59 Limited Warranty