Motorola NORMANDY User Manual 111 Pages
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about this guide
This guide introduces you to the operation and features of your new handset. It’s divided into ten main sections:
• Section 6: “e-mail & messages”
• Section 10: “troubleshooting”
Throughout this guide, you will find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index also help you quickly locate specific information. You will get the most out of your handset if you read each section. To get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section and you will swiftly be ready to use your handset.
basic handset features
Technology promised to make your work environment easier... but then it gave you more to do—phone calls, e-mails, schedules, messaging, managing of documents, the Internet, and more features. It’s time to take back control. It is time to meet the Normandy Handset.
Your handset includes: Smartphone with voice recognition for hands-free dialing, Walkie-talkie
call button for dispatch and private calls (including private talkgroups), Two way SMS and Instant
Text Messaging, Email, Contacts, Calendar, Tasks etc. - including viewing mail attachments and many other built-in tools to help you manage your busy work style.
Normandy also includes access to your enterprise applications, standard mobile internet
browser, and the ability to pair with Bluetooth headsets and other Bluetooth devices such as personal computers.
The Normandy handset is available in two models; the ruggedized and the office models. Both modelss have identical functional and operation features and differ slightly by shape. The handset is designed to work only within the wireless network coverage of your enterprise environment.
This manual covers the basic and advanced operations of your handset. Inclusive understanding of your Windows applications can be fully achieved by referring to Microsoft® Windows® Mobile
6.1 documentation and on-screen help.
1
Introducing your new wireless LAN Normandy handset! Here is a quick anatomy lesson.
Ear piece
Protective rubber suit
(ruggedized handset only)
Display light sensor a
Speaker key
Press & hold for Voice
Recognition or switch to speakerphone during a call.
Lanyard attach point
( S ) Navigation key
Navigate menus
Left soft key
X Home key
Hold to open a quick list of options
Call/Answer key
Make & answer calls
1
_ , @
4
GHI
*
7
PQRS
2
ABC
5
JKL
8
TUV
0
+
DEF
3
MNO
6
WXYZ
9
# s Center key
Select highlighted items
Right soft key
Back key
O Power/End key
Turn on & off, hang up, exit menus.
Speakerphone Microphone
&
Audio/PTT
Jack
Charger contact
(ruggedized handset only)
2
Holster latches
(ruggedized handset only)
Volume up/down keys
PTT walkie-talkie button
Programmable key
ID label window
R Mini USB port
Charge battery & connect handset to accessories
Battery door release
To avoid damaging your handset, carry it in an approved holster or case rather than a pocket, purse, or bag.
3
From the Home screen, select the Status, Programs or Callers screen.
Home Screen
Programs Screen
4
3
. Press the Center key s to select the highlighted feature.
Programs Status Callers
4
. Use the Navigation key ( S ) to explore today’s status screen,
2
. Press the
Navigation key - up,
( down, left, or right
S ) to highlight a menu feature.
3
2
14
Profile: Silent
Phone: on
Thu 27
11:00 pm
Tomorrow: Jack design review
1:00 - 3:30PM (Park Av 2002)
Start Contacts your recently used programs and the incoming calls history.
5
. Press the left /right soft keys to open the screen menus. The menu label of the soft key is displayed at the bottom of the screen.
1
. Press and hold the
Power key O to turn on your headset.
1
_ , @
2
ABC DEF
3
Tip: Press the Back key to go back one menu. Press the Power key
4
O
GHI
PQRS
5
JKL
TUV
MNO
WXYZ
6
to exit any menu or view without saving changes. At any time,
* 0
X to return to the Home screen.
Callers Programs Status
1 Calendar
2 Contacts
3 Call History
4 Settings
5 Messaging
Callers Screen
1 2
4 Macy Sall
GHI
Adam Smith
5
JKL
7
*
Alexandra Brown
PQRS
8
(057) 184-9622
TUV
0
3 h
MNO
6
HH W
WXYZ
9
H ptt
#
If you need help while using your handset, see the Motorola Support Web site at www.TBD.com
.
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
Certain handset features are dependent on the capabilities and settings of your organization network. Additionally, certain features may not be activated by your organization, and/or the organization's network settings may limit the feature’s functionality. Always contact your network management about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Microsoft, Windows and Windows Me are registered trademarks of Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation.
© Motorola, Inc., 2007.
Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual Number:
5
approved accessories
Stay fully mobile while you work, walk and talk.
Get Motorola approved accessories for your handset.
Phone Tools Software
TBD
Batteries
• 1400mAh battery
• 1700mAh battery
Chargers
6
• Multi-unit charger
(for ruggedized handsets)
• Single-unit desktop charger
(for non-ruggedized handset) approved accessories
• Travel Charger EMU Mid-Rate
Switcher
• Travel Charger EMU Rapid
Switcher
Wire Headset
• Breeze headset with Boom mic
• Earbud with clip & PTT
(Surveillance) (AJ)
• Earpiece with mic & PTT (AJ)
• Earpiece with mic
• Earpiece with boom mic & PTT
(AJ))
Wireless Headsets
• Bluetooth® Headset (Aphrodite) -
H700
Phone Cases
• Functional carry case
• Non-functional case
• Plastic Holster
Memory Card
• 1G MicroSD
• 2G MicroSD
Cables
• Mini USB data cable
• Charger Adapter EMU/EMU
(Y-cable)
General
• Extra battery door
• Phone tray
• Safety coil cord
T o order accessories outside of your organization, log on to our Web site at: www.motorola.com/store/ide or contact a Motorola Authorized
Retailer.
contents
essentials 17
battery 17
battery removal 18 battery charging 18
Storage card 21
turn haedset on & off 22 username and passwords 22 make a phone call 22
answer a call 23 make a private call
(walkie-talkie) 23
answer a private call 24 request PTT call (call alert) 24
end request PTT call 24
eceive request PTT call 25
store a phone number 25
call a stored number 26 view your handset number 26
tips & tricks 27
basics 28
display 28
find a menu feature 29
status indicators 30
text entry 32
volume control 34
35
lock & unlock handset 36
customize 38
profiles 38
sound 39
39
time & date 40 phone 40
call barring 41 call forwarding 41 call options 41 call waiting 41 caller ID 41
contents 7
DTMF 42 fixed dialing 42 my numbers 42 manage in-call notifications 42
display 44
backlight 45 answer options 45
third-party applications
46 task manager 46
managing calls 47
turn off a call alert 47 recent calls 47
redial 48
view missed calls 49 caller ID 49 emergency calls 49
8 contents
external calls 50 speed dial 50
access speed dial entries 50 set speed dial numbers
set menu shortcuts to speed dial 51 delete a shortcut. 51
voicemail 51
three-way calling 52 conference call 52
PTT group call 53
answer a PTT group call 53 join an active PTT group 53
transfer a call 54
in-call notifications 55
e-mail & messages
56
receive & read messages 56
send a message 58
global address look up 59
messaging quick reference 60
instant messaging 65
connections 67
PTT & stereo headsets
67
Bluetooth™ wireless 67
turn Bluetooth power on or off 67
send objects to another device 69 use your handset as a
synchronize 71
sync over the air 72 sync with a computer
Bluetooth™ connectio n 74
web browser 76
entertainment 77
play video clip 77
video options 78 play a video clip 78
other features 80
quick access key 80
advanced calling 80
voice dial 81 call a phone number in a message 81
contacts 81
edit contact 82 set ringer ID for a contact 82 set picture ID for contact 82
send contact to another device 83
personalizing 83
accessibility 84 ring volume 84
call times 86
network connections 87
calendar 88
calculator 89
internet security 90 handset information 90
handset administration data 91
fun & games 92
troubleshooting 94
service & repair 95
index 105
contents 9
Safety and General Information
Safety Information
Batteries and Chargers
If jewelry, keys, beaded chains, or other conductive materials touch exposed battery terminals, this could complete an electrical circuit (short circuit), become very hot, and could cause damage or injury. Be careful when handling a charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Use only Motorola Original batteries and chargers.
Caution: To avoid risk of personal injury, do not dispose of your battery in a fire.
Your battery, charger, or handset may contain symbols, defined as follows:
Symbol
032374o
Definition
Important safety information follows.
032376o
Do not dispose of your battery or handset in a fire.
Symbol
032375o
Li Ion BATT
032378o
Definition
Your battery or handset may require recycling in accordance with local laws.
Contact your local regulatory authorities for more information.
Do not throw your battery or handset in the trash.
Your handset contains an internal lithium ion battery.
Do not let your battery, charger, or mobile device get wet.
Listening at full volume to music or voice through a headset may damage your hearing.
10 Safety Information
Choking Hazards
Your handset or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your handset and its accessories away from small children.
Glass Parts
Some parts of your handset may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your handset until the glass is replaced by a qualified service center.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing-lights feature (if available) on your handset.
Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a headset may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.
Product Safety and RF Exposure
032374o
Before using this handset, read the product safety and RF exposure leaflet, Motorola publication
Number 6802983C16 included with this handset.
The leaflet contains important operating instructions for safe usage and RF energy awareness and control information for compliance with RF energy exposure limits in applicable national and international standards.
Safety Information 11
grant of equipment authorization
IMPORTANT: Unauthorized repairs or modifications could result in permanent damage to the equipment and void your warranty and your authority to operate this device under Part 15 of the FCC
Rules.
FCC Grant of Equipment Authorization
FCC ID: AZ489FT7031
Industry Canada Grant of Equipment Authorization
ID: 109U-89FT7031
This Class B digital apparatus complies with Canadian ICES-003
Radio
802.11a
802.11b
802.11g
Bluetooth
Network Freq Band
5.25-5.35 GHz
5.47-5.725 GHz
5.725-5.825 GHz
WLAN 2412-2462MHz
Rated Power
15.8mW at
54Mbps
11Mbps,
WLAN 2412-2462MHz
WPAN 2402-2480MHz
Mbps
1mW
FCC INTERFERENCE
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
12 FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT: In the band 5150-5250 MHz the device may only be used indoors, to reduce potential for harmful interference to co-channel mobile satellite systems.
032374o
Changes or modifications made in the handset, not expressly approved by Motorola, will void the user's authority to operate the equipment.
Wi-Fi Certification
This product is a certified: IEEE 802.11a, IEEE 802.11b and IEEE
802.11g, IEEE 802.11e, WPA, WPA2, TKIP, WMM, X.509.
FCC Notice 13
use and care
use and care
To care for your handset, please keep it away from the following: liquids of any kind
Do not expose your handset to water, rain, extreme humidity, sweat, or other moisture.
extreme heat or cold
Avoid temperatures below 0°C/32°F or above 45°C/113°F.
microwaves
Do not try to dry your handset in a microwave oven.
14 use and care dust and dirt
Do not expose your handset to dust, dirt, sand, food, or other inappropriate materials.
cleaning solutions
To clean your handset, use only a dry soft cloth. Do not use alcohol or other cleaning solutions.
the ground
Do not drop your handset.
cycling Information
caring for the environment by recycling
This symbol on a Motorola product means the product should not be disposed of with household waste.
disposal of your handset and accessories
Please do not dispose of handsets or electrical accessories, such as chargers or headsets, with your household waste. In some countries or regions, collection systems have been set up to handle waste electrical and electronic items. Please contact your regional authorities for more details. If no suitable scheme exists, you may return unwanted handsets and electrical accessories to any
Motorola Approved Service Centre in your region.
cycling Information 15
essentials battery
battery installation
1 Press the battery door release.
2 Slide and remove the battery door.
Note: Use this opportunity to place the ID label of your handset inside the window of the battery door.
3 Insert the battery into the battery compartment and press down to secure it.
Note: Make sure that the battery removal strip is routed under the battery.
4 Place back the battery door and slide it so that the tabs on the battery door insert into the slots on the handset.
2
4
16 essentials
3
Tabs
Slots
1
Battery removal strip
(ruggedized handset only)
battery removal
1 With the handset powered off, press the battery door release.
2 Slide and remove the battery door.
3 Remove the battery from the battery compartment by lifting it out from the side. When using the ruggedized handset, pull the battery removal strip to lift out the battery.
2
Battery removal strip
(ruggedized handset only)
3
battery charging
New batteries are not fully charged.
Plug the Rapid
Travel Charger into your handset and an electrical outlet, your display shows the charging indicator
O
. Your handset might take several seconds to start charging the battery. When finished, your display shows a full battery icon
J
.
Tip: You can not overcharge your battery. It will perform best after you fully charge and discharge it a few times.
You can also charge your battery with a USB
cable plugged into a computer, unless your battery is completely drained.
Tip: Use the Rapid Travel Charger or desktop charger for completely drained batteries. essentials 17
Install the software from your Companion CD onto your PC before you try to charge your handset through USB port. Plug the cable into a powered USB hub or port, since some USB devices (such as keyboards) might not supply enough power for charging.
Note: Charging the handset with a USB cable may require more time than the using the Rapid Travel
Charger.
Important: When using a USB cable to charge or work with the handset, make sure you are using 3.6V, 950mA approved cable.
conserve battery life
Modifying the handset backlight conserves the battery life.
To set how long your handset waits before the
backlight turns off, perform the following:
1 Press: Start > Settings
> Power Management > Backlight time out on battery or Backlight time out on
AC . When the backlight is off, the display is visible but dim.
2 Close unused programs, from the home screen, press: Start > System Tools > Task
Manager . Select the program and press: Menu
> Kill .
cycling Information 18
battery tips
Battery life depends on the network, signal strength, temperature, features, and accessories you use.
Warning: Before handling batteries, please note the following:
• Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers.
• New batteries or batteries stored for a long time may take more time to charge.
• When charging your battery, keep it near room temperature.
• When storing your battery, keep it uncharged in a cool, dark, dry place.
• Never expose batteries to temperatures below
0°C (32°F) or above 45°C (113°F).
• It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.
032375o
Contact your organization or local recycling center for proper battery disposal.
Warning: Never dispose of batteries in a fire because they may explode.
Before using your handset, read the battery safety information in the “safety and general information” section included in this guide.
essentials 19
Storage card
Your handset allows you to use an optional
microSD storage card to expand the available memory space. This secure digital card stores your mail attachments, images, music, voicemail, text messages, etc. You can transfer files from your handset or microSD storage card to your PC by using a USB cable or over Bluetooth communication.
To install a microSD storage card:
1 With the handset powered off, press the battery door release.
2 Slide and remove the battery door.
3 Pull out the rubber latch (A) and insert the microSD storage card (B) into the card compartment.
4 Place back the battery door and slide it so that the tabs on the battery door insert into the slots on the handset.
20 essentials
Caution: Do not bend or scratch your memory card.
Keep it away from static electricity, water, and dirt.
1
2
4
A
B
B
3 microSD storage card
turn haedset on & off
1 To turn on your handset, perform the following:
Press and release O . If prompted, enter your four-digit unlock code.
2
ABC
5
JKL
8
TUV
0
+
DEF
3
MNO
6
WXYZ
9
# Tip: If your handset does not turn on, remove the battery and put it back in, and try again.
2 To turn off your handset, perform the following:
Press and hold O for 3 seconds, then release it.
You can also press and hold X to open the quick options menu, then select Power off .
username and passwords
When turning on your handset for the first time, you may need to set your username and password to access the network. Ask your operator for assistance.
make a phone call
To place a phone call from the home screen, enter a phone number and press
N to make a call.
To place a phone call from your Contacts list:
1
_ , @
4
GHI
*
7
PQRS
1 Press the right soft key to open the Contacts menu.
2 Press the navigation key S to scroll to a number .
3 Press N to call.
2
ABC
5
JKL
8
TUV
0
+
To place a phone call from company directory
1 Press the right soft key to open the
Contacts menu.
2 Press Menu and use the navigation key S to scroll to Company Directory .
essentials 21
3 Press the navigation key S to scroll to a number .
4 Press N to call.
answer a call
When your handset rings and/or vibrates, press N to answer. To “hang up,” press O .
• When you are busy when a call comes in, select
Ignore to send the call directly to voicemail.
• To put a call on hold, press N . To return to the call, press N again.
If you are on a call and another call comes in you may select one of the following:
• When you are busy when a call comes in, select
Ignore to send the new call directly to voicemail.
• To put a call on hold, press N to answer it and put the current call on hold (press N to switch between the two calls).
22 essentials
make a private call
(walkie-talkie)
With private call, you use your handset as a long-range, walkie-talkie.
1 Enter the Private ID you want to call or select the number as you would when making a phone call.
2 Press and hold the
PTT button on the left side of your handset.
PTT button
3 Begin talking after your handset emits a chirping sound.
4 Release the PTT button to listen.
To place a private call from you contacts list:
1 Press the right soft key to open the
Contacts menu.
2 Press the navigation key S to scroll to a number .
3 Press and hold the PTT button on the left side of your handset.
4 Begin talking after your handset emits a chirping sound.
5 Release the PTT button to listen.
Note: Your private call automatically ends if not responded within a few seconds.
answer a private call
When you receive a Private call, your handset emits a chirping sound or vibrates.
1 Wait for the caller to finish speaking.
2 Press and hold the PTT button on the side of your handset.
3 Begin talking after your handset emits a chirping sound.
4 Release the PTT button to listen.
request PTT call
(call alert)
Send a request PTT call to let the recipient know you want to talk on a private call. When you send call alert, the recipient’s phone emits a series of beeps, or vibrates and displays your name or Private ID.
The recipient can select one of the following options:
• Answer - begin a Private call with you
• Answer later - access the call alert later from the
Start menu or from the a list of incoming calls on
Call History
• Dismiss - clear and delete the call alert essentials 23
send request PTT call
1 Enter the Private ID you want to call or select the number as you would when making a phone call.
2 Select Menu > Request PTT Call . The PTT
Alert Sent appears on the display.
Note: When the alert is not successful, this means that the person you are trying to reach is on a call or has the handset turned off.
receive request PTT call
When you receive a call alert, you can either answer, ignore, or clear the call.
• Answer a call alert by pressing the PTT button to receive a Private call from the sender.
• Clear a call alert by selecting: Menu >
Dismiss .
Note: Call History list also stores call alerts you have received. They appear as Missed PTT Call alerts remain
24 essentials in your Call History list until you delete them or until they reach the end of the list.
store a phone number
You can store a number for future calls by saving it to Contacts.
Find it: Press: Start > Contacts and press New.
1 Choose whether the contact will be stored on your
Outlook contact or your handset.
2 Enter information for the contact.
Note: While you are entering the number, you can program your handset to pause and then dial more digits (such as a voicemail password or PIN).
Program your handset to pause and then dial more digits by doing one of the following:
• Press: Menu > Insert Pause to insert a
2-second pause (shows as a p )
• Press: Menu > Insert Wait to instruct your handset to prompt before dialing the remaining digits (shows as a w ). Insert Wait does not work for contacts stored on your handset.
Tip: When you get a call or message from someone who is not in your list of contacts, you can create a contact from Call History , or from the message by pressing Menu > Save to Contacts .
call a stored number
Find it: Press: Start > Contacts
1 Scroll to the number.
2 Press N .
Your handset calls the contact’s default number.
Tip: When you stored more than one number for a contact, select the contact to see the other numbers. To dial a number, scroll to it and press N .
view your handset number
You can view your handset number.
Find it: Press: Start > Settings > Phone
> Call Options .
essentials 25
tips & tricks
From the home screen (shown on page 25), you can use the following shortcuts:
To...
Do this...
Increase screen font
TBD lock handset Press and hold X to open the quick options menu, then select Lock .
To...
open recently used program
Do this...
Icons from your most recently used features appear in Programs tab of the home screen. Use the up/down navigation key to scroll and select a program.
Programs Status
Recently used features
1 Calendar
2 Contacts
3 Call History
4 Settings
5 Messaging
Select profile Press and hold X to open the quick options menu, then scroll to select Normal,
Silent, Vibrate, Outdoor, or Automatic .
26 tips & tricks
basics display
The home screen appears when you turn on the handset. To dial a number from the home screen, press the number keys and
Call/Answer key N .
For a basic handset diagram, See page 1.
Note: Your home screen can look different than this one.
The on-screen Soft key labels show the current soft key functions.
Press the left and right soft keys to open the current available menu and for selecting options.
Press the navigation key S up, down, left, or right to scroll to a menu item or text and press the center key s to select.
Press X to return to the home screen.
Programs
3
2
14
Profile: Silent
Status
Phone: on
Callers
Thu 27
11:00 pm
Tomorrow: Jack design review
1:00 - 3:30PM (Park Av 2002)
Start Contacts
On-screen
Soft key labels
Right soft key
Home key X
1
_ , @
Call/Answer key 4
7
PQRS
*
2
ABC
5
JKL
8
TUV
DEF
3
MNO
WXYZ
9
#
Navigation key
N basics 27
find a menu feature
To navigate to a menu feature on you handset, look for the “Find it” instruction. The following example instruct you how to look for a received call:
Find it: Press: Start > Call History
> (received call)
This “Find it” means that, from the home screen perform the following steps:
1 Press the left soft key to open the Start menu.
2 Press the navigation key S to scroll to
# Call History .
3 Press the center key s to select Call History .
28 basics
status indicators
Status indicators appear at the top of the home screen..
E Missed Call Indicator – Shows when you have missed a call.
TBD
TBD
TBD
TBD
TBD
Connecting to wireless network
(in-process)
Connected to wireless network.
PTT call - in call.
Talkgroup - in call.
Phone call - in call.
Status indicators
S Phone call(s) on hold - one or more phone calls are on hold.
% Speakerphone profile indicator - Shows speakerphone is turned on during a phone call.
Q Silent profile indicator - Shows when your ring profile is set to silent.
< Vibrate p rofile indicator - Shows when your ring profile is set to vibrate.
TBD
TBD
PTT speaker is on.
PTT speaker is off.
B Voicemail Indicator - Shows when you have new voicemail.
C Message Indicator - Shows when you have new email or text message.
Z Instant messenger is on.
g ActiveSync error.
basics 29
ISV Independent software vendor application is currently running.
E Bluetooth® Indicator - Shows when
Bluetooth power is on.
D Call Forward Indicator – Shows when call forwarding is on.
J Battery Level Indicator - Shows the battery charge level by using the vertical bars.
Note: Recharge the battery when your phone shows one or two bars.
O Charging Indicator - Shows when a charger is connected to the handset and charging.
P Battery removed.
0 Signal Strength Indicator - Shows the strength of the network connection by using the vertical bars.
6 Wireless radio status
30 basics
2 No connection to wireless network. You can’t make or receive calls when no vertical bars appear.
text entry
You can enter text into your handset using the traditional method of pressing a key several times for each character.
You can also press a key once for each letter while words likely to be the one you want are chosen from a database.
You can also enter symbols and numbers into a text field.
When you select a field that requires text or numbers, the handset automatically selects the appropriate entry mode. An indicator at the top right of the display shows the entry mode you are currently using (See the following figure).
Entry modes indicator. For mode descriptions, see the following table.
Text Messages
To:
Dan Brown
Hi Dan,
0/160 abc
Send
Flashing cursor indicates insertion point. for typing a character.
After 2 seconds, character is accepted & cursor moves to next position.
Menu
Press Menu to see more options.
basics 31
entry modes abc Letters mode (default) - press and hold
0+ and keep pressing * to switch between all capital letters
( á ) , no capitals ( Á ), or next letter capital ( Â ).
abc Underline mode enters the underline letters on each key (such as q or Q). For underline mode, perform the following:
1 Press and hold 0+ and then for 2 seconds and release.
*
2 Press and hold 0+ and swiftly keep pressing * to switch between all capital letters ( á ), no capitals
( Á ), or next letter capital ( Â ).
entry modes
123 Only numbers mode - Enters the number on each key (such as 5).
For only numbers mode perform the following:
1 Press and hold 0+ and then * for 2 seconds and release (the screen switches to underline mode).
2 Press and hold
0+ and then for 2 seconds and release.
*
Note: Your handset automatically chooses
123 numbers when number entries are required - like phone numbers.
• To delete one character, press to keep deleting.
• To start a new line, press s .
. Hold
• To enter a symbol (such as ! ), press and hold
# and select a symbol or special character.
32 basics
When done, the handset returns to the previous text entry mode.
• To enter a space after your characters, swiftly
As you enter letters, your handset might try to
predict the word. For instance, it might predict
“program” when you enter “prog”.
To enable prediction, hold # , select Setup and use S and check Word completion . To turn off text prediction, press: Start > Settings
> Text Input Settings and uncheck Text
Prediction .
To change the language, hold # , select
Setup and use S to select Language
Dictionary , or select Clear Contents to clear the memory of the words you’ve used.
volume control
Note: When you are
not on a call perform the following:
1 Press the
Volume up/down keys to adjust the ringer
Volume up/down keys volume level - the display shows seven ringer levels .
2 Continue pressing the volume key for: Beep ring ->
Silent mode -> Vibrate mode -> Lock current ring level -> Unlock current ring level.
When you are on a phone call, press volume up/down keys to adjust the earpiece volume.
Tip: Need to change profiles on the fly?
On the home screen, scroll to and select
Profile . Choose from Normal , Silent ,
Vibrate and others. basics 33
Want to turn off a sound? Press: Start
> Settings > Sounds . Highlight the desired item and select the sound you want to associate with that item.
You can eliminate the ringer volume instantly when an incoming call comes in-just press the Volume up or Volume down keys to turn the ringer off.
speakerphone controls
Turning on speakerphone makes incoming sound come out of the phone’s speaker instead of the earpiece. Speakerphone is available whenever you are on an active phone call.
Warning: The speakerphone generates high volume levels. do not place the handset near your ear when using the speakerphone.
Activate the speakerphone during a call by pressing: Menu > Speakerphone .
34 basics
You can also activate the speakerphone during a call by pressing the
Speaker key.
Speaker key a
During a call, press speaker key a to turn on the speakerphone or press the left soft key. A % at the top of your display indicates the speaker is on. In private mode, the screen displays the PTT speaker state. To turn it off, press speaker key a again or end the call.
Note: Speakerphone is not available when your handset is connected to a headset. When using a
Bluetooth™ headset, disconnect the headset by pressing: Menu > Handsfree Off and then Menu
> Speakerphone.
lock & unlock handset
You can manually lock your handset to prevent accidental keypresses.
To lock your handset, press and hold X until the Quick List opens. Then, select
Lock . Your left soft key becomes Unlock .
To unlock your handset, press Unlock and enter your password. Your handset uses * if you have not set a password.
To keep others from using your handset, change your password:
Find it: From the home screen, press: Start
> Settings > Security > Device Lock
1 Check the Prompt if device unused for checkbox, and select the amount of time for the handset to be inactive before automatically locking.
2 Choose a password type that is either simple
(4-digit number) or strong alphanumeric
Note: A hard-to-guess password with at least 7 characters, including uppercase and lowercase letters, numerals, and punctuation).
3 Enter and confirm your password.
4 Press Done .
To unlock the handset, press Unlock . When you see the unlock prompt, enter your password and press Done .
Tip: Choose a password you will remember. Without your password, you can reset your handset, but it will result in the loss of your personalized settings and all content stored in handset memory. To perform a hard reset, hold down the center key s for 5 seconds while turning the handset on.
Note: You can make emergency calls on a locked
handset (See page 48). A locked handset still rings or
basics 35
vibrates for incoming calls or messages, but you do not need to unlock it to answer.
36 basics
customize profiles
Each profile uses a different set of sounds, ring styles, earpiece volume settings, or vibrations for incoming calls and other events.
For example, the Outdoor profile volume is much louder than the Normal profile.
Here are the profiles you can choose:
Normal
Silent
Vibrate
Outdoor
Automatic
Indicators can appear at the top of your home screen for the Silent ( Q ) and Vibrate ( < ) profiles. A % means that the speakerphone is on (see page TBD).
Note: The Automatic profile is the same as
Normal , except that it automatically switches to
Vibrate during any event stored in your Calendar.
To choose your profile:
Find it: On the home screen, scroll and select Profile:
> profile style name customize 37
sound
You can change the ring tones for incoming calls and other events.
Find it: Press: Start > Settings > Sounds
1 Scroll and highlight the sound you want to change, then press the navigation key S right or left to change it. To play the sound, press: Menu > Play.
2 Press Done to save the sound setting.
Note: Here are the sounds you can change:
Ring tone, Reminders, New e-mail, New text message, New voice message, New instant message, Alarm clock, PTT Call
Request, Incoming PTT, Exclamation,
Question, Warning, Keypad control,
Note: Changes made to the alert settings will have no effect when using the Silent profile.
download a sound file
When you download a sound file for a ring tone, it does not automatically save in the
Sounds location. To move your sound file perform the following:
Find it: Start > File Manager > My
Documents .
1 Highlight the sound file you want to copy to the
Sound location
2 Press: Menu > File > Copy to and select
Application Data > Sounds .
Note: If the sound file is not located in the
My Documents folder, go to the folder where the sound file is stored and copy it to the Sounds folder.
38 customize
deleting ring tones
When you delete a custom ring tone from your handset, you will have to download it again.
To delete a custom ring tone, perform the following:
1 Scroll and highlight the sound you want to delete, then press the navigation key S right or left to delete.
2 Press Menu > Delete Sounds .
time & date
Your operator usually sets the time and date on your handset. To change it manually:
Find it: Press: Start > Settings > Clock &
Alarm > Date and Time
1 In Time Zone , use the navigation key S to select your time zone.
Note: Update your time zone when you travel, to make sure your handset’s calendar events appear at the right time.
2 In Date , edit the month, day, or year.
3 In Time , edit the hour, minute, and second.
4 Press Done to save the time and date settings.
You can specify the time and date style by changing the regional settings. Press: Start
> Settings > Regional Settings .
phone
auto answer
Find it: Press: Start > Settings > Phone > Auto answer.
customize 39
Auto-answer allows your incoming calls to be answered automatically without a press of a key. This feature is useful when using a hands-free device such as a headset. This setting does not work when your handset is in silent mode.
call barring
Find it: Press: Start > Settings > Phone > Call Barring.
Enables you to restrict or bar certain or all types of calls to and from your handset, such as incoming, outgoing and outgoing international (Int’l) calls. This option requires a personal code.
Note: Although calls are barred, calls may still be made to your emergency numbers.
call forwarding
Find it: Press: Start > Settings > Phone > Call
Forwarding.
40 customize
Call forwarding sends your calls to voicemail or a custom phone number you specify. You can set your handset to forward missed calls when your handset does not reply, busy, unavailable or always upon an incoming call
(unconditionally).
call options
Find it: Press: Start > Settings > Phone > Call options.
TBD
call waiting
Find it: Press: Start > Settings > Phone > Call Waiting.
Call waiting is an audible signal that indicates an incoming call during your phone call.
caller ID
Find it: Press: Start > Settings > Phone > Caller ID.
This option displays your phone number or name on the called party screen during the ringing signal. Your number or name may also show on the called party during the call or loged as an incoming call when your call is not answered.
channels
Find it: Press: Start > Settings > Phone > Channels.
TBD
DTMF
Find it: Press: Start > Settings > Phone > DTMF.
Dual-tone multi-frequency (DTMF) is used for tone dialing and signaling telephone networks.
Normally the duration of DTMF tones should be set to Long. Some networks and applications use Short tones.
fixed dialing
Find it: Press: Start > Settings > Phone > Fixed Dialing.
A service feature allows you to restrict your outgoing calls and messages to selected phone numbers. The selected phone numbers are included in the fixed dialing list.
my numbers
Find it: Press: Start > Settings > Phone > My Numbers.
TBD.
manage in-call notifications
When you receive a message during a phone or PTT call, your handset notifies you with pop-up text on the display and a notification tone or vibration. You can access the message or dismiss the notification.
customize 41
When you dismiss the notification, the message is not deleted. Notification can be accessed through the main screen.
To set notifications,
Find it: Press: Start > Settings > Phone >
In-call Notifications
Use the checkboxes to select the event of notification while you are on a phone or PTT call.
Note: Use the navigation key S to select a common sound level to all notifications.
42 customize
display
Set a photo or picture as a wallpaper
(background) image or change your layout and color scheme on your home screen.
Find it: Press: Start > Settings > Display options
Home screen layout
Home screen image
Color scheme
Time out
Select a layout for the home screen.
Select a picture for your wallpaper image, or
Default for default wallpaper.
Select a color scheme for the display.
Select the time interval before the display returns to the home screen, or
Never .
options
System font size
Change the font size for better readability
change background image
Want to copy an image from your PC to your handset to use as a background image?
Note: Your PC must have
Microsoft® Windows® Mobile Device Center (on a PC running Windows Vista) or you must install
Microsoft ActiveSync on your PC as described on page
78.
1 Connect the handset to your PC.
2 On your PC, copy the image file you want. The file format must be: .gif, .jpg, or .bmp.
3 In ActiveSync on your PC, select Explore and double-click My Windows® Mobile device.
customize 43
4 Double click My Documents, then double click
My Pictures and paste the image into that folder.
When you download a picture file for a wallpaper, it might not automatically save in the My Pictures folder. To move your picture file perform the following:
1 Press: Start > File Manager
> My Documents .
2 Highlight the picture file you want to copy to the My
Pictures location, press: Menu > File
> Copy to and press: My Documents
> My Pictures .
Note: If the picture file is not located in the My Documents folder, go to the folder where the picture file is stored and copy it to the My Pictures folder.
backlight
Your handset automatically adjusts the display brightness when you move between bright and dark environments. To save battery life, your display backlight turns off when you’re not using your handset. The backlight turns back on when you press a key. To set how long your handset waits before the backlight turns off:
Find it: Press: Start > Settings
> Power Management > Backlight time out on battery or Backlight time out on AC.
answer options
Use answer options to set any key to answer an incoming call.
Find it: Press: Start > Settings > Phone
> Call Options > Any key answer .
44 customize
third-party applications
Third-party applications, or add-on programs, can include e-mail, security, mobile office, and productivity software. These products can typically be downloaded and installed immediately. Compatible commercial and free applications are available on the Internet. For more information, see the downloads catalog on the Motorola Support Web site at: www.hellomoto.com
, or see your operator.
Note: Applications written for previously released devices or older versions of Windows Mobile may not function reliably on this handset. Contact the application provider to check compatibility before installing the application on this handset.
task manager
To see what programs are running (active) on your handset or stop a specific program from running, use the Task Manager.
Find it: On the home screen, press: Start > System
Tools > Task Manager
Tip: Need to stop running a program? In Task
Manager , select the program and press: Menu
> Kill .
You can completely remove a program from your handset.
Find it: Press: Start > Settings > Remove
Programs .
customize 45
managing calls
To make and answer calls, see page 21.
turn off a call alert
You can use the up/down volume keys to turn off the ringer before answering the call.
recent calls
Your handset keeps a list of incoming and outgoing calls, even for calls that did not connect. The most recent calls are listed first.
The oldest calls are deleted as new calls are added.
Find it: Press: Start > Call History
Highlight a call, then:
• To call the number, press N .
• To see call details (like time and date), press the center key s .
• To see Menu Options , select Menu from the Call History view. This menu include the following options: options
Request PTT
Call
Send Text
Message
PTT call to this phone number.
Send a text message to this phone number.
Send an e-mail message to this contact (if you already have the contact’s e-mail address).
46 managing calls
options
View Timers View the call times for this call.
Delete
Delete List
View By
Delete this call from the
Call History.
Delete all calls from the
Call History.
Filter all calls in the Call
History list.
You can filter your calls by: By Caller, By Timer,
Missed Only, Incoming
Only, Outgoing, PTT
Only.
For example, When you filter the list for all Missed
Calls, it will only show the incoming phone calls that you did not answer.
options
Save to
Contacts
Save this number to a contact.
Send MMS Send a multimedia message to this number.
Find Contact Find this phone number in your Contacts.
redial
1 Press N from the home screen to see the calls and contact list.
2 Highlight the entry you want to call, then press N or press the PTT button for a private call.
When you hear a busy signal and you see
Call Failed, Number Busy , press N to redial the number. When the call goes through, your handset rings or vibrates once, managing calls 47
shows Redial Successful , and connects the call.
view missed calls
Your handset keeps a record of your unanswered calls.
1 Press: Start > Call History .
2 Press: Menu > View By > Missed Only .
caller ID
Calling line identification (caller ID) shows the name or phone number of the caller for an incoming call on your home screen.
Your handset shows the caller’s name and picture when they are stored in your contacts or Incoming Only when caller ID information is not available.
You can set your handset to play a distinctive ringer ID for specific entries stored in your
emergency calls
Your operator programs one or more emergency phone numbers, such as 911 or
112. You can call emergency under any circumstances even when your handset and keypad are locked.
1 Press the keypad keys to dial the emergency number.
2 Press N to call the emergency number.
Note: Emergency numbers vary by country. Your handset’s pre programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
48 managing calls
external calls
If your handset service includes external dialing to enable you to call out of your organization.
1 Press and hold 0 to insert your local external access extension (indicated by + ).
2 Press the keypad keys to dial the phone number.
speed dial
You can use speed dialing in two ways: quick access for up to 98 phone numbers and shortcuts to features found in the Start menu including e-mail, calendar, and
Bluetooth™ Manager.
access speed dial entries
To access speed dial entries, press and hold the single-digit speed dial number for one second. If the speed dial is two digits, press the first digit, then press and hold the second digit. The handset dials the phone number, opens a new e-mail message, or goes to the
Web page.
set speed dial numbers
You can set the speed dial to call the entries in your handset’s contact list:
1 Press: Start > Contacts .
2 Scroll to the desired contact and press the center key s .
3 Select the phone number or e-mail address for which to create the speed dial.
4 Press: Menu > Add to Speed Dial.
5 In the Keypad Assignment , select the speed dial number.
Note: Speed dial 1 is reserved for calling your voicemail.
managing calls 49
6 Press O .
You can delete a speed dial entry.
Find it: Press: Start > Speed dial , scroll to the entry, then press: Menu > Delete .
set menu shortcuts to speed dial
You can set a shortcut to open an application on your handset:
1 Press the Programs tab.
2 Scroll to the icon of the application you want a shortcut for and press: Menu
> Add Speed Dial .
3 In the Keypad Assignment , select the shortcut number.
4 Press O .
delete a shortcut.
Find it: Press: Start > Speed Dial , scroll to the shortcut, then press: > Menu > Delete .
Note: Your organization may add a Voicemail shortcut you cannot delete.
voicemail
Your network stores the voicemail messages you receive.
When you receive a voicemail message, your handset shows the voicemail message indicator B .
To check voicemail messages:
Press and hold 1 .
Note: You can not store a pause ( p ) or wait ( w ) character in your voicemail number. When you want to store a voicemail number with these characters, create
a contact for your voicemail number (See page 24) and
50 managing calls
use the contact to call your voicemail. Your organization may include additional information about using this feature.
three-way calling
Three-way calling enables you talk to two people at the same time.
While connected to a call perform the following:
1 Place your current call on hold by selecting Menu >
Hold.
2 Enter the number of the other person you wish to connect to a three-way call and press N .
3 Once you are connected to the other phone, you can scroll between the desired contacts and press
N to switch between the calls (the other call will be on Hold). You can also press: Menu
> Transfer to combine them.
If you receive a second call while you are already on a call:
1 To answer the second call, scroll to the second call and press N . The first call will switch to hold.
2 Scroll between the desired calls and press N to switch between the calls.
3 Press: Menu > Transfer to combine the calls.
Note: To send the second call to your voicemail, press Ignore .
conference call
During an active call, you receive call.
1 Scroll to the incoming call and press the center key s .
2 Press the Send key N to answer the incoming call.
managing calls 51
3 Press: Menu > Conference with > “caller name” (or contact, recent call, phone number) and press the center key s
Note: Conference call may include up to six people. At any time during the conference call, press the center key s to see who is on the call.
PTT group call
A PTT group call is similar to a private call, but is made to all members of a talkgroup at once.
Note: A talkgroup is a predetermined group in your organization.
From Contacts
1 Press: Start > Contact > Menu.
2 Scroll to the talkgroup you want to join.
Note: To dial a group that is not on your list, dial
# and a number between 1 and 255.
3 Press the PTT key.
52 managing calls
Note: An active PTT group is the group that you are currently affiliated with. You can only receive and monitor one Talkgroup at a time - your active PTT
Group.
answer a PTT group call
To answer a PTT group call, proceed as if
answering a Private call (See page 22). Only
one person at a time may speak on a group call. The Private ID or name of the person who is speaking will appear on the display below the group number.
join an active PTT group
To join a PTT group listed on your Contacts list:
1 Press: Start > Contacts > Menu
2 Select the Talkgroup you want to join.
3 Press: Menu > Join.
4 Press Done (left soft key).
5 Press the PTT key.
Note: When you initiate a PTT group call to another PTT group, that PTT group becomes the active PTT group.
When the PTT group is not on your Contacts list:
1 Press the Send key N to open the Dialer screen.
2 Dial the talkgroup number (dial
#
and a number between 1 and 255).
3 Press: Menu > Join PTT Group.
4 Select the Talkgroup you want to join.
5 Press: Menu > Join.
6 Press: Done.
7 Press the PTT key.
transfer a call
During an active call:
1 Press: Menu > Transfer to.
2 Scroll to the desired contact and press the center key s .
3 To speak to your contact (or recent call, phone number) before transferring the call, press Yes. For direct transfer press No.
4 Press Transfer.
5 Press Done to complete the transfer. managing calls 53
in-call notifications
During an active call, a new notification appears as follows:
• A pop-up notification is displayed at the bottom of the screen.
• A notification indicator is displayed at the top of your screen.
• A notification tune is played
In-call notifications may include: New
Voicemail(s), New Text Message, New E-mail message, Missed PTT Call, PTT Call
Request, Ended Phone/ PTT/ Talkgroup calls,
Calendar Reminder.
During an active call, you receive a pop-up notification of a Text Message:
1 Scroll to the incoming notification and press the center key s .
2 Press the back key or Done.
54 managing calls
During an active call, you receive a PTT notification:
1 Scroll to the incoming notification
2 Press the center key s .
3 Press the PTT button to answer (the active call will be place on hold).
4 Press Resume to resume the call on hold.
Note: To set the type of notifications you may receive during a call, press: Menu > In-call Notifications or during a call, press: Menu > Go To> Notification settings.
e-mail & messages
To set up e-mail on your handset refer to your operator at your organization.
receive & read messages
When you receive a message your handset plays an alert and shows New Message with the message indicator C on the home screen.
Find it: On the home screen, press: Start
> Messaging > (e-mail account).
If you do not see a list of messages, press:
Menu > Folders > Inbox .
To return to the folder list, press:
Menu > Folders .
To read a message: Press the navigation key S to scroll to the message and press the center key s to open it.
When you have a message open, press the navigation key S right to open the next message, or left to open the previous message.
message attachments
When an e-mail has Microsoft® Word, Excel, or PowerPoint files attached, you can open and edit them using Documents To Go . You can also view .pdf file attachments, or extract
.zip file attachments.
Download the attachment, then select the file and follow the prompts to open it. When the e-mail & messages 55
document opens, you can move around the page using the navigation key S .
• Excel spreadsheets: Select cells and enter numbers or text. Press Menu for the following options: save, cut, copy, paste, find, delete, etc.
• PowerPoint slide shows: Press the left softkey to switch between notes, outline and slide views. Press Menu for the following options: save, cut, copy, paste, find, delete, etc.
• Word documents: Type numbers or text into the document. Press Menu for the following options: save, cut, copy, paste, find, delete, etc.
• PDF documents: Press the Zoom key to change the zoom level. Press the Menu key to save a copy of the file, switch pages or other functions.
To transfer attachments to your computer for editing, use Microsoft® ActiveSync or
Windows® Mobile Device Center.
message options
To delete, save, reply, or forward the messages, use these quick steps from the
Inbox with a message selected or when viewing a message:
• To delete, press Delete .
• To reply, press: Menu > Reply or Reply
All . Enter the message and press Send .
• To forward, press: Menu > Reply
> Forward . Enter the message and press
Send .
• To create a contact card for the sender, highlight the sender and press the center key s > Save .
Tip: Need to check your e-mail right now? Press: Start
> Messaging . Select the account to send and receive messages and press: Menu > Send/Receive . The handset connects to your Internet e-mail server and
56 e-mail & messages
sends and receives your messages. To stop this process, press: Menu > Stop Send/Receive .
send a message
You can send three types of messages: SMS
(text messages), MMS (multimedia messages), and email messages.
Find it: Press: Start > Messaging
> Text Messages , MMS , or (e-mail account)
To send a message:
1 Press: Menu > New .
2 For e-mail, in To , Cc , and/or Bcc , enter e-mail addresses. Insert a semicolon (;) between multiple numbers or addresses.
For text messages, enter the contact telephone number.
Tip: You can quickly enter phone numbers or e-mail addresses from your contact cards. In To , press s and select a recipient from the list. Then select the recipient's phone number or e-mail address.
3 Use the keypad to compose a message.
4 Press Send .
Tip: In an e-mail or MMS message, you can insert a picture, voice note or file in the message. On the message area, press: Menu > Insert > Picture or Voice
Note or File .
Note: If you select to insert a voice note into the message, you will also need to record it. Press Record and start speaking into the handset's microphone. When finished speaking, press Stop and then Done .
To set the priority for an e-mail message, press: Menu > Message Options .
To cancel a message, press: Menu
> Cancel Message .
e-mail & messages 57
global address look up
From your handset, you can search the global address list (GAL) stored on your company's
Exchange Server. This means that you can find a contact’s phone number or e-mail without having to store the information directly to your handset.
Note: GAL information can only be viewed during a data transfer session. The entire GAL cannot be stored for viewing offline.
GAL Lookup can be found from Contacts and
Company Directory . Company Directory is found in Messaging , Phone , Calendar and
Speed Dial .Here’s how to use GAL to search for a contact:
1 Press: Start > Contacts .
2 In the contact list, press: Menu
> Company Directory .
3 Enter search criteria and press Search .
4 Scroll through the list of entries that appears. When you locate your contact, press N to make a call.
Note: Although the entire GAL cannot be stored on your handset, once the contact is found, you can add the single contact to your contact list.
Tip: You can also choose to send a message, SMS or e-mail to a contact found using GAL. In a new message or e-mail, press: Menu > Company Directory .
When you locate the contact to send a message, highlight and select it. The e-mail information is populated into the To: field.
58 e-mail & messages
messaging quick reference
Note: Some features might not work if you set up your e-mail account manually (without the e-mail setup wizard).
features send text message
Press: Start > Messaging
> Text Messages , and press New features create and send e-mail
Press: Start > Messaging
> (e-mail account), and press New
To add a picture, voice note, or file to an e-mail message, open the message area and press: Menu > Insert
> Picture , Voice Note , or File .
Tip: You can save a draft of a message that you are composing to finish and send later. Press: Menu
> Save to Drafts . A draft of the message is stored in the Drafts folder of the account you are in.
e-mail & messages 59
features create and add an e-mail signature
Press: Start > Messaging
> (e-mail account), and press Menu
> Tools > Options > Signatures
Scroll to the account for which you are creating the signature.
Select Use signature with this account .
Select the Signature box, enter your signature, and press Done .
Tip: To insert a signature in every message you send, select Include when replying and forwarding . Otherwise, a signature is inserted only in new messages. read new messages
To quickly view new messages, select the message notification area on the home screen.
60 e-mail & messages features view attachment
While viewing the message, use the center key s to select the attachment.
Note: You can view attachments only for file types that are supported by the handset.
read old messages
Press: Start > Messaging
> (e-mail account)
Icons next to each message show if it is unread J , read H , urgent K , or has an attachment R .
features reply, reply all or forward messages
From your Inbox or an open message, press: Menu > Reply , Reply All , or
Forward
Tip: When you are replying to an e-mail in the e-mail account, you will send less data if you do not edit the original message. This may reduce data transfer costs based on your rate plan.
features download message objects
When an e-mail message includes an attachment, open the message and the name of the attachment will appear highlighted. To download the attachment, select the highlighted attachment name.
The attachment is downloaded the next time you synchronize or connect to your e-mail server.
Note: When there are multiple attachments in the message, only the selected attachments are downloaded.
insert a media object in an e-mail
To add a picture, voice note, or file in an e-mail message in the composing message area press: Menu > Insert > Picture ,
Voice Note or File .
e-mail & messages 61
features download complete e-mail messages
Press: Start > Messaging
> (e-mail account). Scroll to the message and press: Menu > Download Message .
The complete message is retrieved the next time you synchronize or connect to your e-mail server and send and receive e-mail.
features mark a folder for synchronization
When you synchronize your e-mail account with your PC, the same Inbox folders that are in Outlook on your PC are created on your handset.
Press: Start > Messaging
> (e-mail account), and press: Menu
> Folders > Menu > Show all Folders , and press: Menu > Manage Folders
Highlight each folder you want to synchronize and press Sync .
Once all folders have been selected, press
Done . This opens the Manage Folders view, where the marked folders will be synchronized during the next sync session.
Note: Only e-mail folders stored on the server are available for sync.
62 e-mail & messages
features view status of sent e-mail
Press: Start > Messaging
> (e-mail account) Menu > Folders
> Outbox.
Messages in the Outbox have not been sent. To send a message, scroll to it and press: Menu > Send/Receive .
receive e-mail or text message
Your handset is set up to automatically check for new messages, your handset will show e when a new message arrives.
Select the Programs tab and select the e-mail or text message application to open the inbox.
delete e-mail
From the Inbox or an open e-mail message, press: Menu > Delete .
features manually send and receive e-mail
Press: Start > Messaging
> (e-mail account), and press: Menu
> Send/Receive .
call a phone number in e-mail
Highlight a phone number in a message and press N .
move e-mail to personal folder
After you are done reading the e-mail, press: Menu > Move > (folder).
delete a mail account
Press: Start > Messaging , scroll to the e-mail account and press: Menu > Delete .
Note: You cannot delete your Text Messages ,
MMS , or Exchange server e-mail accounts.
e-mail & messages 63
features empty deleted items folder
Press: Start > Messaging
> (e-mail account), press: Menu > Folders , scroll to Deleted items and press: Menu
> Delete All .
instant messaging
To use instant messaging (im), perform the following:
1 Press: Start > im
2 Select the IM community you want
3 Enter your logon information if it does not appear.
4 Press: SignIn / SignOn . You will see the status of the groups and individuals you have designated in your IM community.
• To start a conversation, highlight the other person, press Write , enter text, and press s .
• To switch to other conversations, press the navigation key S left or right.
• To return to the previous screen, press Back .
To return to a conversation, select
Conversations , select the desired conversation, then press the center key s .
When you are in a conversation, press
Menu to enter pre-stored text messages as well as icons, or to end the conversation.
When you are signed in but not in a conversation, press Menu to manage your contacts or groups, change your status, or sign out. To access other communities, press the navigation key S left or right. To store your logon information, press Menu
> Settings > Community Settings , enter your logon information for each community,
64 e-mail & messages
then press: Menu > Save . To change other settings, press: Menu > Settings
> Global Settings .
Note: You can also access MSN Messenger by clicking
Start > Windows Live.
e-mail & messages 65
connections
PTT & stereo headsets
Use your Audio/PTT jack to plug in an optional hands-free PTT headset. For purchasing
headsets, refer to “approved accessories” on page 6.
Warning: When using a headset, you may not hear the surrounding sounds. Do not use a headset where it can endanger your safety.
Bluetooth™ wireless
Your handset supports Bluetooth wireless
pairing (also called linking or bonding). You can pair your handset with a
Bluetooth headset or with a computer to exchange and synchronize files.
turn Bluetooth power on or off
If Bluetooth Power is on, your handset can automatically pair with the handsfree device you have used before. Turn on the device or move it near the handset.
To turn Bluetooth on perform the following:
Press: Start > Bluetooth > Bluetooth
Manager > Settings, then toggle Status to
Bluetooth ON .
66 connections
The Bluetooth indicator O appears in the home screen.
Note: To extend battery life, use the previous procedure to set Bluetooth Power to OFF when not in use. Your handset will not pair with devices until you set
Bluetooth Power back to ON and pair your handset with the devices again.
pair with a headset or handsfree device
Before you try to pair your handset with a device, make sure your handset’s
Bluetooth power is on and the device is on and ready in pairing or bonding mode (see the device user’s guide). You can pair your handset with multiple devices, but only use it with one headset device at a time.
Your handset lists the devices it finds within range.
1 Press: Start > Bluetooth
> Bluetooth Manager > Hands-free .
2 Put the device (handsfree headset, stereo headset, keyboard, etc.) in pairing mode.
3 Press Add . The handset prompts you to verify your device is ready. Press Search .
4 Select the device from the list.
5 If prompted, enter the device passkey (such as
0000) and press the Accept key.
When the devices are paired, an icon appears on the home screen in the Bluetooth Task
Tray.
Tip: For specific information about the Bluetooth device you are using with your handset, refer to the instructions that came with it.
connections 67
send objects to another device
You can use Bluetooth pairing to send e-mail, contacts, tasks, calendar items, audio, ring tones, pictures, video, and voice notes from your handset to a computer or other device.
1 Press: Start > Bluetooth > BT Send
Object .
2 Select the object type and object you want to send.
Tip: To select an item, press the center key s .
3 Press Send .
4 Select the name of the device to send the file.
5 To cancel sending an item, press: Menu
> Cancel .
use your handset as a PC remote
You can use Bluetooth wireless and your handset as a remote control for your
68 connections computer. For example, want to watch a video on your computer and use your handset as a remote control? Use PC Remote to control when the video plays, stops, or pauses.
1 On your computer, turn Bluetooth power on.
2 On your handset, press: Start > Bluetooth
> BT PC Remote . When necessary, press
Yes to turn on Bluetooth power.
3 Press Add .
4 On your computer, right-click on the
Bluetooth indicator O in the system tray in the lower right corner of your display. Select
Bluetooth Setup Wizard.
5 In the wizard, indicate that you know the service you want to use, and you want to find a
Bluetooth device that provides the service. Select
Next.
6 In the next window, choose Human Interface
Device or PC Remote and select Next.
7 In the next window, make sure that
“Show all devices” is chosen in the pull-down menu. Your computer should find your
“SmartPhone.” Make sure the box “Allow other
Bluetooth devices to see this phone” is checked.
Select your handset, and select Next.
8 If prompted, enter the device passkey (such as
0000) and press the Accept key.
When PC Remote is connected, your handset display shows a key map that tells you what your keys control on the PC. To determine which program on your computer to control, on your handset, press Menu and select a program.
advanced Bluetooth features
features make handset visible to other device
Allow a Bluetooth device to discover your handset:
Press: Start > Bluetooth
> Bluetooth Manager > Settings , and check Allow other Bluetooth devices to see this phone connect to recognized device
Connect to a recognized handsfree device:
Press: Start > Bluetooth
> Bluetooth Manager > Hands-free
> device name connections 69
features drop pairing with device
Press: Start > Bluetooth
> Bluetooth Manager > Hands-free
> device name > Disconnect send object to device
Send an object to another device:
Press: Start > Bluetooth > BT Send
Object features edit device properties / change device name
Edit the properties of a recognized device:
Press: Start > Bluetooth
> Bluetooth Manager > Hands-free
> device name, then press: Menu
> Properties > Nickname
Tip: To change the Bluetooth name of your handset, press: Start > Bluetooth
> Bluetooth Manager > Settings and enter the name in My Bluetooth name .
synchronize
You can synchronize the information on your handset in two ways, over the air (OTA) or using a cable and your computer.
70 connections
sync over the air
Once you enter your organization, handset sync’s over the air (OTA) directly with your company’s wireless network. The network compares your handset’s contact information, calendar appointments, messages, and media files to those on your computer and then updates to the most recent information.
When update that does not happen, contact your operator to set up this synchronization.
Note: When you are out of network coverage, and your handset tries to sync 3 times without finding a network, you will receive a notification. For more information, select View Status . Synchronization will resume when there is network coverage.
sync with a computer
You can use Microsoft® ActiveSync
version 4.5 or above, or Windows® Mobile
Device Center to synchronize information between your handset and a computer. In addition to all the activities performed over the air, ActiveSync enables to view the content of your handset on your computer. You can move files between your computer and handset, download and install applications and service your handset.
installing & setting up ActiveSync
To synchronize information on your handset with a PC, you must use
Windows® Mobile Device Center (on a PC running Windows Vista) or install
Microsoft ActiveSync (on a PC running
Windows XP™ or earlier).
Note: Synchronization software is installed on your handset. Before installing the synchronization software, on your computer, verify that your computer and operating system meet the minimum requirements connections 71
stated on the CD-ROM sleeve of the synchronization software or Microsoft Windows® Mobile Web site
( http://www.microsoft.com/windowsm obile ). This Web site also lets you download the
latest software for ActiveSync.
1 Install Microsoft ActiveSync (for Windows® XP™ or earlier) or Windows Mobile Device Center (for
Windows Vista) on your PC.
2 After setup completes, connect your handset to the
PC. The handset drivers install on your computer and then the Sync Setup Wizard automatically starts.
3 Follow the instructions on the screen to complete the wizard.
The wizard prompts you for the Exchange Server’s name, your user name, your password, and the domain name. If you don’t have this information, contact your operator.
Note: For information about connections
(Bluetooth™ wireless, VPN, and Web browser), see
When you finish the wizard, ActiveSync starts to synchronize automatically with your handset.
Note: Once synchronization completes, you can disconnect your handset from your PC, and restart your
PC.
sync with a cable connection
Once Microsoft® ActiveSync or Windows®
Mobile Device Center is installed on your PC, you can connect it to your handset and sync.
1 Turn on the handset.
72 connections
2 Connect your handset to your PC using a USB cable.
Note: For more detailed information, see
“Connecting a mobile device to a PC” in ActiveSync
Help on your PC or the Microsoft Web Site for
ActiveSync.
sync with Bluetooth™ connection
Once Microsoft® ActiveSync or
Windows® Mobile Device Center is installed on your PC, you can connect it to your handset and sync with a
Bluetooth connection.
Ensure that the handset and PC are within close range (within 30 feet). If this is the first time you have connected to this PC using
Bluetooth wireless, you must complete the
Bluetooth wizard on the handset and set up a
Bluetooth partnership with the PC before synchronizing.
Note: In order to use this feature, your PC must be equipped with Bluetooth wireless or a
Bluetooth PC adaptor accessory.
1 Follow the instructions in ActiveSync Help for configuring Bluetooth connections on your PC to support ActiveSync.
2 Turn on the handset.
3 On your handset, verify that Bluetooth wireless is turned on. Press: Start > Bluetooth
> Bluetooth Manager > Settings > Status
> Bluetooth On .
4 Press: Start > Settings > Connections
> USB Device Type .
5 Press: Start > ActiveSync .
connections 73
6 Select Menu > Connect via Bluetooth .
7 Select Sync .
8 When finished, select Menu
> Disconnect Bluetooth . To conserve battery power on your handset, turn off Bluetooth power
(see page 73).
74 connections
web browser
You can use the browser to search and view the Web.
Find it: Press: Start > Opera
Your browser homepage appears.
1:Opera Browser
Search
Browser Links
» Link 1
» Link 2
» Link 3
» Link 4
Action
Press Action to open navigation options.
Menu
Press Menu to change browser settings and other options.
Note: Not all Web file formats are supported.
• To go to a Web page, press: Action > Go to .
Enter the address and press OK .
• To go to a link in a Web page: use the navigation key S to highlight the link and then press the center key s .
• To change connection options: press:
Menu > Tools > Settings
> Connections .
• To show/hide pictures: press: Menu
> Display > Load Images .
• To add a Web address to your Favorites: open the Web page and press: Action
> Bookmark this page .
Tip: All finished? When you are done with the browser, press: Menu > Exit to close the browser and conserve battery life.
connections 75
entertainment
picture options
To view stored pictures in your handset, perform the following:
1 Press: Start > Pictures & Videos .
2 In the picture viewfinder press: Menu > Options
3 Open the Picture Options Menu . This menu can include the following options: option
General Determine default picture sizes for e-mail and rotating picture settings.
Slide
Show
Select default slide show settings.
option
Video Determine audio settings and time limits for video files.
play video clip
To view the stored clips in your handset, press: Start > Pictures & Videos . Select the video to view and press Play or the center key s .
Tip: To view videos located in a folder other than the default video folder, including a storage card, press:
Start > Pictures & Videos , then press: Menu
> Folder , and then select the folder that contains the stored videos.
76 entertainment
video options
To view the video options menu in the video viewfinder perform the following:
Find it: Press: Menu > Options to open the video options menu: option
Camera Select default save locations, video filename prefixes, and image compression.
Video Determine audio and time limit settings for video files.
Note: General and Slideshow options are also available in this menu, however these settings are specific to picture files only.
play a video clip
For more video playback and
Windows® Media Player features, see your
MOTOSTART Guide.
Find it: Press: Start > Pictures & Videos
> video clip > Play
The video clip plays in the
Windows Media Player .
Windows Media
00:00 70%
Now Playing Menu
Tip: To play video in full screen mode, press: Menu
> Full Screen . Videos recorded in a low resolution may not play in full screen mode.
entertainment 77
If a call comes in while watching a video, the video pauses and a call alert appears. You can choose to answer the call or ignore it. To continue watching the movie, select the
Play button.
video playback options
In the video playback window press: Menu
> Options to open the Video Playback
Menu .
This menu can include the following options: option
Playback Determines how the time counter appears, whether to pause playback while using another program, and whether to resume playback after a phone call.
option
Video Options for showing in full screen and when to scale to fit window.
Network Selects default network settings for streaming media.
Library Determines if the player starts on the Library view.
Skins Determine Windows® Media
Player skin theme.
Buttons Set playback button mapping.
78 entertainment
other features quick access key
features
programmable key
Set and use the programmable key to access an application by a press of a button. For
Programmable key example, you can press for viewing your call history, opening your web browser, etc.
To set the programmable key
Find it: TBD
advanced calling
features
call forwarding
Set up or cancel call forwarding:
Press: Start > Settings > Phone
> Call Forwarding
Note: When you choose No Reply , you can set how many seconds your handset waits before it forwards a call.
other features 79
features
voice dial
To voice dial, press and hold the
Speaker key a .
When prompted, say
“Call,” followed by a number or contact name.
Speaker key a
call a phone number in a message
E-mail or text messages can contain phone numbers that have an underline, like a Web site hyperlink. To dial one of these numbers, scroll to it and press N .
contacts
To store and call contacts, see page TBD.
features
search for contact
Press: Start > Contacts , and scroll to View
By > Name or Company.
Enter the first few letters of the contact's name or company. The handset searches through the contact list and shows the name.
You can also filter your search by Recent calls, PTT-Capable or Show All users.
To filter your Contacts filter options, perform the following:
Press: Start > Contacts > Filter By and select an option.
80 other features
features
edit contact
Press: Start > Contacts , scroll to a contact, then press: Menu > Edit Contact
set ringer ID for a contact
To easily identify who is calling you by the ring tone, you can assign a custom ring tone to each contact.
Press: Start > Contacts , scroll to a contact and press: Menu > Edit > Custom Ring
Tone features
set picture ID for contact
Assign a photo or picture to appear when you receive a call from an entry:
Press: Start > Contacts , scroll to a contact, and press: Menu > Edit > Picture and
Select a picture.
Tip: Want to remove a picture ID? Press: Start
> Contacts , scroll to a contact, press: Menu
> Edit , then press: Menu > Remove Picture set category for contact
Press: Start > Contacts , scroll to a contact and press: Menu > Edit > Categories set category view
Press: Start > Contacts and press: Menu > Filter other features—contacts 81
features
send contact to another device
Use a Bluetooth™ connection to send a contact to another handset, computer, or device:
Press: Start > Contacts , scroll to a contact, and press: Menu > Send via Bluetooth
When necessary, your handset asks you to turn on Bluetooth power. Your handset searches for Bluetooth devices. Select the one you want and press the center key s .
Your handset tells you when the transfer is complete.
For more about Bluetooth connections, see page 73.
personalizing
features
language
Set menu language:
Press: Start > Settings > Regional
Settings
Note: You must turn your handset off and on again for the changes to take effect.
Tip: While you enter text (such as in a text message), your handset suggests words. To change the language for these suggestions, press: Menu
> Languages in the text entry screen to know your language options.
82 other features—personalizing
features
accessibility
You can set system font size, multipress time-out, confirmation time-out, and in-call alerts:
Press: Start > Settings > Accessibility and select an option.
features
ring volume
Press: Start > Settings > Profiles
Highlight the desired profile and press:
Menu > Edit
Under Ring Volume , press: the navigation key S left or right to adjust the volume for that profile.
Tip: In the home screen, press and hold the Volume
up/down key on the left side of the handset (See page
33) to show the ring volume, then press the Volume
up/down keys to adjust it.
Tip: To eliminate the ringer volume instantly when an incoming call comes in, press the volume up/down keys. other features—personalizing 83
features sounds
To change the default sounds for ring tone, reminders, new messages, alarm clock, or keypad controls:
Press: Start > Settings > Sounds and select an option.
Note: Changes made to the alert settings will have no effect when using the Silent profile.
alarm
Press: Start > Settings > Clock & Alarm
> Alarm
Tip: Need to change or set the alarm alert style?
Press: Start > Settings > Sounds
> Alarm Clock .
features owner information
It is recommended to enter and check your owner information. It lets someone return the handset to you if you lose it:
Press: Start > Settings > Owner
Information
You can also print a label with your name, department or handset ID and place it inside the Label ID Window located on the battery door.
84 other features—personalizing
features master reset
master reset
A master reset may become necessary when your handset is jammed and does not respond to the system.
A master reset is a full restore of a handset to its original factory settings. It requires deleting all information on your handset by reformatting the memory.
Caution: Used master reset with caution, as it destroys all data stored on your handset (files, settings, contacts etc.).
Master reset does not reset the unlock code, security code, and lifetime timer.
To return your handset to original settings:
Press: Start > System Tools
> Master Reset
The default master reset code is
000000 (6 zeroes).
features master clear
Master clear erases all information you have entered (including contacts and calendar events) and content you have downloaded (including photos and sounds) stored in your handset’s memory.
Note: After you erase information, the erased information is unrecoverable.
For master reset, perform the following:
Press: Start > System Tools
> Master Clear
call times
Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the other features—call times 85
call by pressing O . This time includes busy signals and ringing.
The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, contact your service provider.
features see call timers
Show call timers:
Press: Start > Call History , then press:
Menu > View Timers reset call timers
To reset all call timers to zero (0), except for the Lifetime calls timer:
Press: Start > Call History , and press: Menu > View Timers , and press: Menu > Reset Timers
86 other features
network connections
features create proxy, Virtual Private Network
(VPN), or dial-up network
A Virtual Private Network allows you to connect securely to your enterprise through
IPsec. This connection requires a policy definition from your IT department. Your IT department can send you the policy in a file or give you the policy to enter manually.
Once you receive the policy file or information perform the following:
Press: Start > Virtual Private Network
Select a policy to open a connection or enter a new policy definition:
Press: Menu > New .
To close the secure connection, press: Logoff .
calendar
features add new calendar event
Press: Start > Calendar , and press:
Menu > New Appointment
Note: To schedule an all-day event, select the
All day event check box under End time .
All-day events do not occupy blocks of time in the calendar; instead. All-day events appear in banners at the top of the calendar.
features view calendar event
Press: Start > Calendar to open the calendar for today.
• To see days before or after today, press the navigation key S left or right.
• To quickly see a specific date, press:
Menu > Go to Date .
• To see your whole week’s events, press: Week .
Shortcut: Today’s events appear on your home screen. To see event details, scroll to it and press the center key s .
cycling Information 87
features calendar event reminder
The default reminder time for tasks and calendar items is 15 minutes. To change this default perform the following:
Press: Start > Calendar , then press:
Menu > Tools > Options > Set Reminders send calendar event to another device
Use a Bluetooth™ connection to send a calendar event to another handset, computer, or device:
From the calendar item, press: Menu
> Send via Bluetooth .
Select the device to which you want to send the item.
For more about Bluetooth connections, see page 73.
features respond to a meeting request
You can receive and respond to meeting requests on your handset in a similar manner as you do in Outlook on your PC.
Press: Start > Messaging
> (e-mail account) > meeting request
Press: Accept or Menu > Decline or
Tentative
calculator
features calculator
Press: Start > Accessories > Calculator
88 cycling Information
internet security
features manage certificates
Enable or disable Internet access certificates stored on your handset:
Press: Start > Settings > Security
> Certificates
Certificates are used to verify the identity and security of Web sites when you download files or share information.
handset information
features software version
To view your handset software version:
Press: Start > Settings > Connections cycling Information 89
handset administration data
features phone information
Your operator may ask you to access administration data on your phone for troubleshooting purposes.
Press: Start > Settings > Phone
Information features wireless system configuration
Your operator might ask you to access, set or configure your handset to work with the wireless system of your organization.
Find it: Press: Start > Settings > Connections
> WSM WiFi Setting.
To configure the wireless settings of your handset:
Press: Start > Settings > Connections >
WSM WiFi Setting > WiFi Settings
Your operator should provide you with following information: WSM SSID (Your network name), Authentication type,
Encryption type, Radius User Name,
Radius Password, and Radius Domain
Name.
90 cycling Information
fun & games
features access pictures
Press: Start > Pictures & Videos access sounds
Manage ring tones and music that you have downloaded or composed:
Press: Start > Windows Media
For more information about Windows®
Media, see Windows Mobile 6 documentation.
access video clips
Press: Start > Pictures & Videos
For more information about Windows®
Media, see Windows Mobile 6 documentation.
features play games on your handset
Press: Start > Games start Web browser
Press: Start > Opera
For more information about Internet
Explorer Mobile, see page 85.
close Web browser
In the browser, press: Menu > Exit download objects from Web page
To download a picture, sound, or phone theme from a Web page: Highlight the file, press: the center key s , then press Save .
To download a picture or other object from a
Web page: Highlight the item, press: Menu , and choose an option such as Save image .
cycling Information 91
features manage media files
To view, copy, delete, rename, or move files and folders on your handset or storage card:
Press: Start > File Manager
92 cycling Information
troubleshooting
Symptom Explanation
The handset does not turn on TBD
The battery does not charge TBD
The handset unresponsive TBD
The handset randomly shuts down TBD
Your calls are disconnected TBD cycling Information 93
service & repair
Tip: Software updates are continuously downloaded during your daily work by your system administration.
These updates are designed to make your handset performance and security better and update your handset with new software patches. However, if you encounter a problem, contact your operator to make sure you have the latest available software updates.
My operator number is:
My handset repair contact is:
94 cycling Information
Motorola Limited Warranty for the United States and
Canada
Commercial Warranty
MOTOROLA COMMUNICATION PRODUCTS
I. What This Warranty Covers And For How Long
MOTOROLA INC. (“MOTOROLA”) warrants the MOTOROLA manufactured Communication Products listed below (“Product”) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below:
Handset - One (1) Year
Product Accessories - One (1) Year
Motorola, at its option, will at no charge either repair the Product
(with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of
MOTOROLA.
This express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of
MOTOROLA. Unless made in a separate agreement between
MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment is expressly excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty.
cycling Information 95
II. General Provisions
This warranty sets forth the full extent of MOTOROLA’s responsibilities regarding the Product. Repair, replacement or refund of the purchase price, at MOTOROLA’s option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN
NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY
LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL
LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT
SUCH MAY BE DISCLAIMED BY LAW.
III. State Law Rights
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION OR EXCLUSIONS MAY NOT APPLY.
This warranty gives specific legal rights, and there may be other rights which may vary from state to state.
IV. How To Get Warranty Service
96 cycling Information
You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location.
Warranty service will be provided by Motorola through one of its authorized warranty service locations. If you first contact the company which sold you the Product, it can facilitate your obtaining warranty service. You can also call Motorola at
1-888-567-7347 US/Canada.
V. What This Warranty Does Not Cover
A. Defects or damage resulting from use of the Product in other than its normal and customary manner.
B. Defects or damage from misuse, accident, water, or neglect.
C. Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment.
D. Breakage or damage to antennas unless caused directly by defects in material workmanship.
E. A Product subjected to unauthorized Product modifications, disassemblies or repairs (including, without limitation, the addition to the Product of non-Motorola supplied equipment) which adversely affect performance of the Product or interfere with
Motorola's normal warranty inspection and testing of the Product to verify any warranty claim.
F. Product which has had the serial number removed or made illegible.
G. Rechargeable batteries if: any of the seals on the battery enclosure of cells are broken or show evidence of tampering.
the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified.
H. Freight costs to the repair depot.
I. A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA’s published specifications or the FCC type acceptance labeling in effect for the Product at the time the
Product was initially distributed from MOTOROLA.
J. Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the Product.
K. Normal and customary wear and tear.
VI. Patent And Software Provisions
MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and
MOTOROLA will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following:
A. that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim;
B. that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and
C. should the Product or parts become, or in MOTOROLA’s opinion be likely to become, the subject of a claim of infringement of a
United States patent, that such purchaser will permit MOTOROLA, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes noninfringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by
MOTOROLA.
MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the
Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or used in connection with the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of patents by the Product or any parts thereof.
Laws in the United States and other countries preserve for
MOTOROLA certain exclusive rights for copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute copies of such Motorola software. MOTOROLA software cycling Information 97
may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise of rights in such
MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.
VII. Governing Law
This Warranty is governed by the laws of the State of Illinois, USA.
EPS – 48759 – O
98 service & repair
Microsoft End User License Agreement
that includes software licensed by
Motorola, Inc. ("Motorola") from one or more third-party licensors ("Licensor"), for use in connection with wireless network services provided under separate agreement between you and a wireless telecommunications provider ("Mobile
Operator"). Those installed software products provided by Licensor, as well as associated media, printed materials, and
"online" or electronic documentation
("SOFTWARE") are protected by international intellectual property laws and treaties. SOFTWARE includes software already installed on the DEVICE
("DEVICE Software") and Licensor software contained on any CD-ROM disk accompanying the DEVICE ("Desktop
Software").
The SOFTWARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA"), DO
NOT USE THE DEVICE OR COPY THE
SOFTWARE. INSTEAD, PROMPTLY
CONTACT MOTOROLA FOR
INSTRUCTIONS ON RETURN OF THE
UNUSED DEVICE(S) FOR A REFUND. ANY
USE OF THE SOFTWARE, INCLUDING BUT
NOT LIMITED TO USE ON THE DEVICE,
WILL CONSTITUTE YOUR AGREEMENT
TO THIS EULA (OR RATIFICATION OF ANY
PREVIOUS CONSENT).
1. GRANT OF SOFTWARE LICENSE. This
EULA grants you the following license:
1.1. DEVICE Software. You may use the
DEVICE Software as installed on the
DEVICE (including as installed on removable media installed in the DEVICE).
All or certain portions of the DEVICE
Software may be inoperable if a proper account is not established or maintained with an appropriate Mobile Operator, or if the Mobile Operator's network facilities are not operating or configured to operate with the DEVICE software.
1.2. Desktop Software. If Desktop
Software is included with your DEVICE, you may install and use the Desktop
Software on one (1) or more computers to exchange information with one (1) or more computing devices that contain a compatible version of the DEVICE
Software. For other software component(s) contained in the Desktop
Software, you may install and use such components only in accordance with the terms of the printed or online end user license agreement(s) provided with such component(s). In the absence of an end user license agreement for particular component(s) of the Desktop Software, you may install and use only one (1) copy of such component(s) on the DEVICE or a single computer with which you use the
DEVICE.
1.3. Back-up Copy. If Motorola has not included a back-up copy of the DEVICE
Software with the DEVICE, you may make a single back-up copy of the DEVICE service & repair 99
Software. You may use the back-up copy solely for archival purposes.
1.4. Microsoft Windows® 2003. If
Microsoft Outlook® 2002 is included with your Device, the following terms apply to your use of Microsoft Outlook® 2002: (i) regardless of the information contained in
"Software Installation and Use" section of the online EULA you may install one (1) copy of Microsoft Outlook® 2002 on one
(1) computer to use, exchange data, share data, access and interact with the
DEVICE, and (ii) the EULA for Microsoft
Outlook® 2002 is between Motorola and the end user - not between the PC manufacturer and end user.
2. Speech/Handwriting Recognition. If the
Software includes speech and or handwriting recognition component(s), you should understand that speech and handwriting recognition are inherently statistical processes; that recognition errors are inherent in the processes; that it is your responsibility to provide for handling such errors and to monitor the recognition processes and correct any errors. Motorola, its affiliates, subsidiaries, or suppliers shall not be
100 service & repair liable for any damages arising out of errors in the speech and handwriting recognition processes.
3. Limitations on Reverse Engineering,
Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
4. Single DEVICE. The Device Software is licensed with the DEVICE as a single integrated product. The DEVICE Software may only be used as part of the DEVICE, notwithstanding any installation of the
DEVICE Software on removable media.
5. Single EULA. The package for the
DEVICE may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple versions of the EULA, you are licensed to use only one (1) copy of the DEVICE
Software.
6. Rental. You may not rent or lease the
SOFTWARE.
7. Software Transfer. You may not permanently transfer any of your rights under this EULA with regard to the
DEVICE Software or Desktop Software, except as permitted by the applicable
Mobile Operator. In the event that the
Mobile Operator permits such transfer, you may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades or backup copies, this EULA and, if applicable, the Certificate(s) of
Authenticity), and the recipient agrees to the terms of this EULA. If the Software is an upgrade, any transfer must include all prior versions of the SOFTWARE.
8. Termination. Without prejudice to any other rights, Motorola, Licensor and their affiliates and subsidiaries may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the
SOFTWARE and all of its component parts.
9. Security Updates. The SOFTWARE may include digital rights management
technology. If SOFTWARE does contain digital rights management technology, content providers are using the digital rights management technology ("Licensor
DRM") contained in the SOFTWARE to protect the integrity of their content
("Secure Content") so that their intellectual property, including copyright, in such content is not misappropriated.
Owners of such Secure Content ("Secure
Content Owners") may, from time to time, request Licensor, or its subsidiaries or affiliates to provide security related updates to the Licensor DRM components of the SOFTWARE ("Security Updates") that may affect your ability to copy, display and/or play Secure Content through Licensor software or third party applications that utilize Licesnor DRM.
You therefore agree that, if you elect to download a license from the Internet which enables your use of Secure
Content, Licensor, its subsidiaries or affiliates may, in conjunction with such license, also download onto your DEVICE such Security Updates that a Secure
Content Owner has requested that
Licensor, its subsidiaries or affiliates, to distribute. Licensor, its subsidiaries or affiliates will not retrieve any personally identifiable information, or any other information, from your DEVICE by downloading such Security Updates.
10. Consent to Use of Data. You agree that Licensor, its subsidiaries and affiliates may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE.. Licensor, its subsidiaries and affiliates may use this information solely to improve their products or to provide customized services or technologies to you. Licensor, its affiliates and subsidiaries may disclose this information to others, but not in a form that personally identifies you.
11. Internet Gaming/Update Features. If the SOFTWARE provides, and you choose to utilize, the Internet gaming or update features within the SOFTWARE, it is necessary to use certain computer system, hardware, and software information to implement the features. By using these features, you explicitly authorize Licensor, its subsidiaries and affiliates, and/or their designated agent to use this information solely to improve their products or to provide customized services or technologies to you. Licensor, its subsidiaries and affiliates may disclose this information to others, but not in a form that personally identifies you.
12. Internet-Based Services Components.
The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that Licensor, its affiliates and subsidiaries may automatically check the version of the
SOFTWARE and/or its components that you are utilizing and my provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your
Device.
13. Links to Third Party Sites. The
SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are NOT under the control of
Motorola, Licensor, or their affiliates or subsidiaries. Neither Motorola, Licensor, nor their affiliates or subsidiaries are responsible for (i) the contents of any third party sites, any links contained in third sites, or any changes or updates to third service & repair 101
party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by Motorola, Licensor, or their affiliates or subsidiaries.
14. Additional Software/Services. The
SOFTWARE may permit Motorola,
Licensor, their affiliates or subsidiaries to provide or make available to you
SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the
SOFTWARE ("Supplemental
Components").
14.1. If Motorola, or its subsidiaries or affiliates, provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
14.2. If Licensor, or its affiliates or subsidiaries, make available
Supplemental Components, and no other
102 service & repair
EULA terms are provided, then the terms of this EULA shall apply, except that the
Licensor, or its affiliates or subsidiaries providing the Supplemental Component(s) shall be the licensor of the Supplemental
Component(s).
14.3. Motorola, Licensor, and their affiliates and subsidiaries reserve the right to discontinue any Internet-based services provided to you or made available to you through the use of the
SOFTWARE.
15. UPGRADES AND RECOVERY MEDIA.
15.1. DEVICE Software. If the DEVICE
Software is provided by Motorola, its subsidiaries or affiliates, separate from the DEVICE on media such as a ROM chip,
CD ROM disk(s) or via web download or other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only", you may install one copy of such
DEVICE Software on the DEVICE as a replacement copy for the existing DEVICE
Software and use it in accordance with the Grant of Software License section of this EULA.
15.2. Desktop Software. If any Desktop
Software component(s) is provided by
Motorola, its subsidiaries or affiliates, separate from the DEVICE on CD ROM disk(s) or via web download or other means, and labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only", you may (i) install and use one copy of such component(s) on the computer(s) you use to exchange data with the DEVICE as a replacement copy for the existing
Desktop Software component(s).
16. COPYRIGHT. All title and intellectual property rights in and to the SOFTWARE
(including but not limited to any images, photographs, animations, video, audio, music, text and "applets", incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the
SOFTWARE, are owned by Motorola,
Licensor, and/or their affiliates, subsidiaries, or suppliers. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be
protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by Motorola, Licensor, their affiliates, subsidiaries, and suppliers.
17. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with all applicable international and national laws that apply to the
SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by
U.S. and other governments.
18. PRODUCT SUPPORT. Product support for the SOFTWARE is NOT provided by Licensor, its parent corporation, or their affiliates or subsidiaries.
19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS
PROHIBITED BY LAW, MOTOROLA, LICENSOR, AND THEIR
AFFILIATES AND SUBSIDIARIES, SHALL HAVE NO LIABILITY FOR
ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE
OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL
APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
20. FOR APPLICABLE LIMITED WARRANTIES AND SPECIAL
PROVISIONS PERTAINING TO YOUR PARTICULAR JURISDICTION,
PLEASE REFER TO YOUR WARRANTY BOOKLET INCLUDED WITH
THIS PACKAGE OR PROVIDED WITH THE SOFTWARE PRINTED
MATERIALS. service & repair 103
index
A access 85 accessibility 78 accessories 19, 81 accessory connector port 2, 3
ActiveSync 61 alarm 79 alert set 34 turn off 31, 39, 68 animation 84 answer a call 23, 37 attachments 51 auto-lock phone 32
104 index
B background 36 backlight 37 battery 20 extending battery life 21 battery indicator 28 battery life, extending 37, 56
Bluetooth connection 77, 83
Bluetooth indicator 28
Bluetooth remote 58
Bluetooth wireless 56 bonding (See Bluetooth wireless) browser 85 disconnect 85
C calculator 83
calendar 82, 83 call answer 23, 37 end 23 forwarding 75 make 23 call timers 80 caller ID 40, 77 camera 69, 71 cancel message 48 car kit 81 center key 2, 3 certificate management 84 codes 32 conference calls 43 contacts 41, 76 copy files 57
D date, 35 delete program 38 dial a phone number 23 dialed calls 39 display 26, 37 download e-mail messages 52 download message objects 52
E e-mail 45, 49, 50 attachment 51 signature 50 emergency number 41 end a call 23 end key 2, 3, 23 enter numbers 30 text 30
F file manager 85 filter 40 forward 51 index 105
forward calls 75
G games 85 global access look up 48
H handsfree 81 speakerphone 32 headset 81 headset jack 2, 3 home screen 26, 36 hyperlink phone number 76
I
IM 54
Incoming Call message 41 instant messaging 54 international access code 41
106 index
ISP 49
L language 78 linking (See Bluetooth wireless) lock phone 32
Low Battery message 28 lowercase 30
M make a call 23 make call 76 manage files 85 master clear 80 master reset 79 media player 79 menu icons 26 menu indicator 26 menu key 2, 3 menu shortcuts 42
message 49, 50, 51 message indicator 27, 28 message reminders 79 messages 45, 49 e-mail 45 text 45 missed call 40
Missed Calls message 40 modem 63 multimedia message 45, 50, 51 music 84
N navigation key 2, 3 network settings 81 networking 63 number. See phone number numbers 30 numeric entry mode 30
O object exchange 57 open program 18 open program 18 optional accessory 19 optional feature 19 over the air (OTA) 60 owner information 79, 80
P pairing (See Bluetooth wireless)
PC remote 58 personalize 78 phone 32 phone number 24 photo 69, 84 picture 84 picture ID 41, 77 power key 2, 3, 22 priority 48 index 107
profile 34 program open 18
R received calls 39 recent calls 39 redial 40 reminders 79 remote control 58 remove program 38 reply 51 return a call 40 ring style indicator 28 ring style, setting 34 ring tone 84 ringer ID 41, 76 ringer volume 78 roam indicator 28
108 index
S safety information 9 security lock 32 send and receive messages 45 send key 2, 3, 23 shortcuts 42 side scroll keys 2, 3 side select key 2, 3 signal strength indicator 28 signature 50 soft keys 2, 3, 26 sounds 79, 84 speakerphone 81 speed dial 41
Start menu 18 store your number 24 symbol entry mode 30 sync (cable) 62 synch (Bluetooth) 63 synchronize 60
synchronizing with computer 61
T task manager 38 telephone number. See phone number text 30 text entry 29 text message 49, 50, 51 third party applications 37 three way calling 43 time, setting 35 timers 39, 80
TTY calls 75 turn on/off 22
U unlock phone 32 unlock code 32 uppercase 30
V video 85 video clip 71 video clips 85 voice key 2, 3 voicemail 43 voicemail message indicator 43 volume 31, 78
Volume up/doun keys 2, 3
W wallpaper 36 warranty 88 web 85 phone number 76 web browser 85 web page 85
Y your phone number 24 index 109
U.S. patent Re. 34,976
110 index
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