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mesa
O W N E R ’ S M A N U A L
3
!
!
Copyright © January 2020, Juniper Systems, Inc. All rights reserved. Information is subject to change without notice.
Juniper Systems ® is a registered trademark of Juniper
Systems, Inc. Mesa 3 ™ is a recognized trademark of Juniper
Systems, Inc.
Android ™ is a trademark of Google LLC.
The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution
License.
The Bluetooth ® word mark is owned by the Bluetooth SIG,
Inc. Any use of such marks by Juniper Systems, Inc. is under license.
The names of other companies and products mentioned herein may be the trademarks of their respective owners.
WARNING! This symbol indicates that failure to follow directions could result in serious injury.
CAUTION: This symbol indicates that failure to follow directions could result in damage to equipment or loss of information.
Part Number 28375-00 tel: 435.753.1881 l web: www.junipersys.com
1132 W. 1700 N. Logan, UT 84321 ii Mesa 3 Rugged Tablet Powered by Android
CONTENTS
Getting Started
Standard Features
Bluetooth
NFC Short-Range Wireless Technology
Optional Features and Accessories
Office Docking Station
Storage, Maintenance, and Recycling
Storing the Mesa 3 and Battery Pack
Recycling the Mesa 3 and Batteries
Warranty and Repair Information
9
1
21
35
39
Contents iii
Warnings, Regulatory Information, Licensing 45
Certifications and Standards
Specifications 53
Index 61
iv Mesa 3 Rugged Tablet Powered by Android
1
GETTING STARTED
Getting Started
The standard features for the Mesa 3 Rugged Tablet™ powered by Android from Juniper Systems include a
7” display, capacitive touchscreen, keypad, Bluetooth technology, Wi-Fi, NFC, GPS/GNSS, camera, and 4G LTE data modem. Standard accessories include a removable lithium-ion battery pack, AC wall charger, hand strap, connector port cover, a fine tip capacitive stylus and tether, and a foam tip stylus for use in wet conditions.
The Anatomy of the Mesa 3
Front and Back Features
1
2
5
6
9
10
11
12
13
3
4
1 Notification LEDs
2 Touchscreen and Display
3 Protective Over-molded Bumper
(all four edges)
4 Microphone (one on each side)
5 Ambient Light Sensor
6 Front Facing Camera Lens, 2 MP
7 Keypad
8 Power Key
14
7
8 15
9 Rear Facing Camera Lens, 16 MP
10 Camera Flash
11 Speaker
12 Battery Door Lock
13 Battery Compartment, SIM and
SD Card Slots
14 External Device Attachment
Point (1 of 3 on the back)
15 Storage Slot for Fine Tip Stylus
2 Mesa 3 Rugged Tablet Powered by Android
Battery Compartment and Card Slots
3
4
5
6
1
12
4 Flexible Card Retainer
5 Battery Compartment
6 Docking Port Connections
7 Hand Strap Attachment
Point (2 on each side)
7
2
1 Battery Pack, Removable
2 Battery Door
3 Micro SIM Card Slot and
Micro SD/SDHC Card Slot
(underneath card retainer)
Connector Ports
8 9 10 11 8 USB-C, USB 3.1 OTG, 5V 1.5A Max
Output
9 USB 2.0 Host, Full Size A Connector,
5V 500mA Max Output
10 12 VDC Power Input Jack
11 Storage Slot for Fine Tip Stylus
12 Connector Port Protector
Chapter 1 Getting Started 3
Perform Initial Tasks
When you receive your Mesa 3, perform the tasks outlined in this section before first use.
Review Documentation
Documents like release notes, quick start guides, manuals, certification information, and accessory instructions are available on our website at: www.junipersys.com/support/ mesa-3/documentation.
View information on the Mesa 3 or another computer with an internet connection.
Documents will be updated during the life of the Mesa
3. Compare version numbers to see if a document has changed.
!
Install the Battery Pack, Micro SD Card, and Micro SIM
Card
The Mesa 3 comes with a rechargeable, removable Li-
Ion battery pack. Install and charge the battery pack as follows:
1. The battery compartment is accessed from the back of the tablet. Push the battery lock switch in, slide it to the unlocked position, and remove the door.
CAUTION: The Mesa 3 is not sealed against water and dust when the battery door is not installed.
2. If you are using a micro SD card for additional memory or a micro SIM card for cellular data, you can install them now before you install the battery pack or at another time. If you do this, make sure you replace the flexible card retainer before installation of the battery.
See Chapter 2, Standard Features, SD Cards for more details.
4 Mesa 3 Rugged Tablet Powered by Android
3. Follow the graphic on the battery label to insert the battery pack properly.
(A)
TO ENSURE DOOR SEAL, INSERT SIDE (A) FIRST!
PARA VEDAR A PORTA, INSIRA O LADO (A) PRIMEIRO!
PARA SELLAR LA PUERTA, INSERTE PRIMERO LADO (A)
ERST SEITE (A) EINLEGEN – SICHERT TÜRDICHTUNG!
P/ VEDAR A PORTA, INSIRA O LADO (A) PRIMEIRO!
(A)
!
Hold the battery so that the black tab on the front edge of the battery is up and facing the door latch (this tab helps you pull the battery out). Place the back edge in first, gently pushing it underneath the two battery catches. Rotate the front edge down until it is in position.
CAUTION: Do not insert the battery pack straight down.
Damage to the unit could occur.
Black Tab
4. Replace the door and press down on it until the latch pops into the locked position (from this view, the left side of the door is inserted first).
5. Attach the appropriate plug for your country into the
AC wall charger and plug it into a wall socket. Plug the other end into the DC power jack on the Mesa 3.
Note: Use the AC wall charger that came with the Mesa
3 or an approved charger.
Chapter 1 Getting Started 5
6. Charge the battery pack at room temperature (68°F or
20°C) for 6 hours (for the first charge). While the battery pack is charging, the red LED blinks. When it is fully charged and external power is applied, the red LED is solid. The battery charge level shown on the icon for this battery (see the status bar at the top of the display) shows the correct charge after the battery has been fully charged for the first time.
Attach the Hand Strap and Stylus Tether
A hand strap, fine tip capacitive stylus, and tether are included with the Mesa 3.
Hand Strap
To attach the hand strap to the Mesa 3, follow the images below. You can attach it to the right or left side of the tablet:
1
2 3
6 Mesa 3 Rugged Tablet Powered by Android
Stylus Tether
Attach one end of the stylus tether to the stylus. To attach the tether to the tablet, follow these steps:
1. Attach one end of the stylus tether to the stylus.
2. Push the free tether loop through one of the tether attachment points located on the side of any of the four corners.
3. Insert the stylus with the attached tether through this loop and tighten the loop.
4. Place the stylus into the stylus storage slot located on the bottom of the Mesa 3.
Turn the Mesa 3 on and Off
To turn the Mesa 3 on, press and release the power key .
The tablet powers on and begins the startup process. The first time you do this, you are asked to set up your device and create or sign into a Google account.
When startup is complete, the Lock screen is shown. Swipe up from the bottom of the screen to unlock it. The Home screen is shown.
To power the Mesa 3 off, press the power key for a few seconds until a menu is shown with these selections:
Power off
Restart
Screenshot
Select Power off .
Chapter 1 Getting Started 7
8 Mesa 3 Rugged Tablet Powered by Android
2
STANDARD FEATURES
Standard Features
This chapter discusses the standard features included with all Mesa 3 models with Android.
Operating System
The Mesa 3 Android has Android 9.0 Pie operating system.
Display and Touchscreen
The Mesa 3 has a bright color display and capacitive touchscreen with a diagonal viewing area of 7 inches
(178 mm).
Accessing Information
When you turn the Mesa 3 on, a Lock screen is shown. Swipe up from the bottom of the screen to unlock it. The Home screen is shown. From the top of the Home screen, swipe down once to see the Quick Settings menu with icons for settings like the Flashlight, Wi-Fi, and Bluetooth technology and to view any existing notifications. Swipe down again for access to more settings including Airplane mode, Touch
Settings, the screen brightness bar, and Settings (gear icon).
Tap on an icon to turn the feature on or off. You can hold most icons down to see the full Settings screen. From the white bar on the bottom of the Home screen, swipe up once to see last screen accessed. Swipe up again to see a complete list of apps.
Note: The display automatically goes to sleep after a set amount of time passes. Press the power key and the lock screen appears. You can adjust the sleep interval in Settings
> Display.
Auto-rotate the Screen
The default setting for the screen is portrait mode. To set the screen up to automatically rotate between portrait and landscape mode, swipe down from the Home screen to
Quick settings. Tap the Auto-rotate icon to turn it on.
Turning on screen rotation for the Home screen is a separate process. Go to the Home screen. Tap and hold a finger down in a blank area of the screen until a menu appears.
Select Home settings > Allow Home screen rotation .
10 Mesa 3 Rugged Tablet Powered by Android
Touchscreen Touch Control Setting
You can select the profile you want the screen optimized for based on the environment you are working in and your personal preference. Profiles choices include: Finger, Stylus or Finger, Glove, Stylus, or Wet. You can try different profiles to see which one works best for the conditions the Mesa 3 is being used in.
To adjust the Touch Control setting, swipe down from the top twice to see all of the Quick Settings and tap and hold
Touch Settings. Make a selection from the list of options that is shown. You can also go to Settings > Touch Control .
Wet Conditions
When using the Mesa 3 in wet conditions, you must use your finger or the soft-tipped stylus that is included, even after selecting the Wet Touch Control profile. The hard-tipped stylus is not supported with this profile. Third party styli might work with the Mesa 3 touchscreen. However, third party styli performance may vary.
Touchscreen Enable/Disable
There are times when you might want to disable the touchscreen (so selections are not inadvertently made, for example). A keypad button can be set up to provide this function. Go to Settings > Keypad . Select Advanced to see all of the keys. Select the key you want to use. A list of options is shown for that key (scroll up and down to see them all). Select Touchscreen enable/disable .
Keypad Features
The Mesa 3 keys (buttons) are sealed and have backlight illumination. They are programmable. The standard functions are shown in the following chart:
Key Function
Back
Home
App Select
Volume -
Chapter 2 Standard Features 11
Key Function
Volume +
Brightness +
Brightness -
Screenshot
Enter (for models with an RFID reader, read RFID tag when the application is open)
Power
Press and release: On or sleep
Hold for 3 seconds: Select Power off, Restart, or
Screenshot
Hold for 10 seconds: Forced shut down
Hold for 20 seconds: Electrically disconnect the battery pack(s); to reconnect the batteries, you are required to plug in the charger or external 12
V power
Programmable Keys
All of the keys except for power are programmable.
Select Settings > Keypad . The keys and their current assignments are shown. Select Advanced to see all of the keys. Select individual keys and your preferred function for specific keys from the drop down menus (scroll up and down to see all of the functions).
Light Sensor
An ambient light sensor is located on the front of the Mesa
3 in the upper-right corner. The light sensor can dynamically adjust the backlight on the display based on lighting changes. You can enable this process by going to Settings >
Display > Adaptive brightness .
Power Management
The Mesa 3 runs on battery power, using a removable, rechargeable, Li-Ion battery pack. A non-removable, internal battery pack is an option. The tablet operates on either one or both battery packs.
12 Mesa 3 Rugged Tablet Powered by Android
Battery Status and Management
Battery icons on the Status bar shows the status of installed batteries. The large battery icon represents the removable battery while a smaller battery icon represents an optional internal battery. The status of these icons follows:
If both the internal and the removable batteries are installed, a bigger battery icon and a smaller battery icon are shown.
If a removable battery is not present, both battery icons are shown, but the larger battery icon has an exclamation mark signifying that it is not present.
If only the removable battery is present, only the large battery icon is shown.
Charging the Battery Pack(s)
For tablets that have both a removable battery pack and an optional internal battery pack, the intelligent internal battery charging circuit first charges the battery pack with the least amount of energy. When this battery pack comes to the same level as the other battery pack, then both battery packs are charged at the same time until they are both fully charged.
Battery packs are charged most efficiently at room temperature (68°F or 20°C). They will not charge if it is too hot or too cold.
Battery Life
Battery life on a full charge is about 12 hours for the removable battery and an additional 5-6 hours for the optional internal battery. Battery life varies depending on the applications used, backlight usage, and radio usage.
The shelf life for battery packs is about one year. The battery packs should be recharged at least once per year. This prevents the battery packs from discharging to a level that might damage the batteries. Battery packs that are not recharged at least every year could fail to work or may have reduced capacity. Battery packs typically last 1,000 to
3,000 charging cycles.
Chapter 2 Standard Features 13
!
!
CAUTION: Only use batteries designed for the Mesa 3 from an approved vendor. Use of non-approved batteries may void your product warranty. The Mesa 3 must be returned to the factory for replacement of the optional internal battery, although the internal battery pack is designed to last the life of the tablet.
CAUTION: The unit is not designed to run on external power without a battery installed. Doing so can damage internal components of your unit and void the warranty.
Powering Off the Mesa 3
Charge the Mesa 3 to 100% using the wall charger that came with the device, then power it off.
1. Press and hold the power button for 2-3 seconds.
2. A menu appears with Power off, Restart, and Screenshot options. Tap Power off .
Powering Off for Long-Term Storage
To power off the Mesa 3 for long-term storage (two weeks or more), follow these steps:
1. Power off the Mesa 3 as described in the previous section, Short-term Storage .
2. Press and hold the power button for 20 seconds. This disconnects the batteries from the system.
3. Take out the removable battery and store it in a cool, dry location.
4. When you are ready to power on the Mesa 3, replace the battery pack. Plug in the AC wall charger and connect it to the Mesa 3 BEFORE you power it on.
How to Handle a Locked Up Unit
If the Mesa 3 is completely stuck and won’t respond, hold the power key down for 2 to 3 seconds to see if the menu with the “Power off” option appears, and select that operation. If that doesn’t work, hold the power key down for
10 seconds. This causes a hardware shut off. Press the power key again to power it on.
If 10 seconds doesn’t work, hold the power button down for
20 seconds. Batteries are forced to electrically disconnect from the tablet, causing a complete shut down. The tablet
14 Mesa 3 Rugged Tablet Powered by Android
!
!
!
cannot be powered on again until an external power supply is attached. Keep this in mind if you are in the field.
CAUTION: Forcing a shut-down while the unit is running can cause damage to the device. NEVER do this to power off a
Mesa 3 in normal circumstances.
LED Activity Indicators
LED activity indicators are located on the front of the Mesa
3 in the upper-left corner.
Red LED, solid: The AC wall charger is plugged in and the battery is full (not charging).
Red LED, blinking: The AC wall charger is plugged in and the battery is in the process of charging.
Blue LED: Android notifications.
Green LED: Custom programmable by applications.
Data Storage Options
SD Cards
The Mesa 3 has a slot for a micro SD card located in the battery compartment. The card slot and flexible card holder are designed to hold the card securely in place so it will not come out or disconnect if the tablet is dropped.
To insert or remove a card, follow these steps:
1. If you are removing a card, go to Settings > Storage and under SD card , tap the eject icon. You can also swipe down to access the notification center and select EJECT under the SD card notification. Otherwise, go to step 2.
2. Power off the tablet.
3. Remove the battery door as outlined in Chapter 1 .
CAUTION: The Mesa 3 is not sealed against water and dust when the battery pack and battery door are not installed properly .
CAUTION: Always power off the tablet before removing the battery. Failure to do so may cause loss of data or damage to the tablet. EXCEPTION: If your tablet has a charged internal battery, this caution does not apply.
You can safely remove the removable battery while the unit is running.
Chapter 2 Standard Features 15
4. Remove the battery pack by pulling up on the black tab on the battery pack.
5. An image on the battery compartment label shows the correct location and orientation for the SD card. Pull the flexible card holder back out of the way. To insert a card, push the card into the slot. To remove a card, pull it out. Use tape or an eraser if you have trouble grabbing it.
Flexible
Card Holder
SD Card
Slot
6. Push the flexible card holder back into place, covering the card slots.
7. Replace the battery pack and attach the battery door as explained in Chapter 1.
8. To view and manage an inserted card, power on the
Mesa 3 and go to Settings > Storage . Under SD card , make sure the card has mounted so you can access the files. You can manually mount it if necessary by tapping
Mount.
To erase the contents, tap Erase . Before removal, tap Eject. After a few seconds a message is shown that says Removable storage will be ejected . Wait until it disappears to remove the card. This ensures that any ongoing activities with the USB Storage Device are terminated properly.
USB Ports
The Mesa 3 is equipped with two USB ports:
USB 2.0 host port: Attach a USB storage device like a thumb drive to transfer data to and from the Mesa 3. You can also use this port to plug in a mouse or keyboard.
USB-C port: This port can be used to attach a computer to the Mesa 3, allowing you to directly transfer files between these devices. It can also be used with an OTG adapter to plug in a mouse or keyboard. A multi-purpose
16 Mesa 3 Rugged Tablet Powered by Android
USB-C hub can be plugged in, providing ethernet and multiple USB 3 ports.
Note: The Mesa 3 does not charge through the USB-C port.
Sensors
Compass, Gyroscope, and Accelerometer
The Mesa 3 has a built-in compass, gyroscope, and accelerometer. The accelerometer assists the compass in determining direction, even when the device is not resting flat. The gyroscope senses change in angular motion. The compass, accelerometer, and gyroscope can also be used by other user applications. The compass and gyroscope have been factory calibrated.
Bluetooth
®
Wireless Communication
To create a partnership between the Mesa 3 and another device with Bluetooth technology, follow these steps:
1. Turn both devices on.
2. Place them within a few feet of each other. (The Mesa has long range Bluetooth technology, but the other device might not.)
3. Make technology discoverable on both devices. It is off on the Mesa 3 by default. You can quickly check on the status by swiping down from the top of the screen to view the Quick Settings. If the
Bluetooth icon is gray, it is off. Tap and release the icon to turn it on. The icon turns green. (You can also toggle it on and off in Settings).
4. Touch and hold the Bluetooth icon to open Connected
Devices in Settings. Select Connection preferences >
Bluetooth . Select Pair new device. A list of discoverable devices is shown. Tap on the name of the device in the list you want to pair with. A Bluetooth device pairing request box is shown. If prompted, enter the PIN or pass code of the device you want to pair with. The devices should now be paired.
Chapter 2 Standard Features 17
Note: If Bluetooth technology is on and the tablet enters sleep or hibernate mode, Bluetooth technology turns off to save battery power. The connection is resumed once it powers back on.
Wi-Fi Wireless Networking
To use Wi-Fi, you need to be in range of a Wi-Fi access point to make a connection. To set up Wi-Fi, follow these steps:
1. To activate Wi-Fi, swipe down from the top of the screen to view the Quick Settings. Tap and hold the Wi-
Fi icon to turn Wi-Fi on and open Wi-Fi in Settings.
2. The Mesa 3 automatically starts scanning the area for available Wi-Fi networks. A list is shown. Select the network you want to use and enter the network password (for locked networks). The Mesa 3 remembers the Wi-Fi network connections created.
3. From Settings, tap the network you selected to view information like Link speed . Additional networks can be added and WiFi preferences can be selected.
NFC Short-Range Wireless Technology
NFC tags can be scanned by holding the tag against the
Mesa 3 NFC antenna located inside the back of the unit under the regulatory symbols on the serial number label.
Note: NFC does not support secure transactions.
GPS/GNSS
The Mesa 3 has an integrated GPS/GNSS receiver with an internal antenna to provide position information.
GPS/GNSS Support
The Android operating system provides built-in support for GPS/GNSS devices. As part of that support, Android
18 Mesa 3 Rugged Tablet Powered by Android
Location Services provides a standard way for GPS/GNSS information to be made available to applications that have been designed using the Android Location Services application programming interfaces (APIs). GPS is always on by default and cannot be turned off. To select your desired configuration of GNSS satellite constellations, go to
Settings > GNSS Settings .
GPS/GNSS Accuracy
The GPS/GNSS antenna is located at the top of the Mesa
3 above the ambient light sensor when it is held in portrait view. It is intended to work in both portrait view and landscape view. Do not put your hand or another object over this area. Accuracy could be reduced. The more items between the antenna and the satellites, the lower the accuracy.
Camera
The Mesa 3 has a front facing camera that is 2 MP and a rear facing camera that is 16 MP.
By default the camera application can be accessed by quickly pressing the hardware power button twice. It can also be found in the apps list and can be placed on the Home screen. Still images and videos can be captured from the camera application. Other options such as timer, flash, and switching between front and back cameras are available. More options are shown in settings such as location tagging, aspect ratio, and image resolution.
4G LTE Data Modem
The 4G LTE data modem provides Wireless Wide Area
Network data modem capability.
This modem supports service providers in North America,
Europe, and many other regions of the world. It is multicarrier capable. Refer to frequency bands and modes supported by the Mesa 3 located in Appendix D,
Specifications , and your service provider of choice for compatibility.
Chapter 2 Standard Features 19
!
Set up a Data Account with a Wireless Provider
Contact a wireless provider to set up data service for the cellular data modem and obtain an account and micro SIM card. Provide the following information:
1. Billing Information and business ID, such as your Federal
Tax ID or VAT number.
2. The wireless services required. You only need data service. You do not need voice or messaging services.
3. You may be asked for the modem’s IMEI number. Go to
Settings > About Tablet to see the IMEI number.
Install the SIM Card
The card slot and flexible card holder are designed to hold the card securely in place so it will not come out or disconnect if the tablet is dropped. To insert or remove a card, follow these steps:
1. Power off the tablet.
2. Remove the battery door and battery pack as outlined in Chapter 1 .
CAUTION: The Mesa 3 is not sealed against water and dust when the battery door is not installed properly.
3. An image on the battery compartment label shows the correct location and orientation for the SIM card. Pull the flexible card holder back out of the way. Push the card into the slot to insert it.
Flexible
Card Holder
SIM Card Slot
4. Push the flexible card holder back into place, covering the card slots.
5. Replace the battery pack, and attach the battery door.
To remove the SIM card, gently pull it out with tweezers or a piece of tape.
20 Mesa 3 Rugged Tablet Powered by Android
3
OPTIONAL FEATURES
AND ACCESSORIES
Optional Features and Accessories
This chapter discusses the optional features you can add to the Mesa 3 Rugged Tablet and some optional accessories you can order separately.
Note: The RS-232 connector is not available in combination with the barcode imager or the RFID reader.
Barcode Imager
The Mesa 3 with a barcode imager allows you to read 1D and 2D barcodes and easily import barcode data into custom or standard programs running on the Mesa 3.
Barcode Connector Utility
The Barcode Connector ™ utility is a barcode wedge program provided with the barcode imager. Open it from
Apps > Barcode Connector .
Home Screen
When the Barcode Connector utility loads, the home screen appears. From the home screen, you can do a Scan Test right away. Aim the imager towards a barcode. Tap Scan on the screen or press the scan button on the keypad.
When a red aiming LED appears, place it on or near the barcode.
After a successful scan, the Scan Symbology Type and Scan Data are shown on the screen.
Barcode Menu
Select the menu symbol in the upper left hand corner of the home screen or swipe the screen from left to right to see the menu (you can do this from any screen in the application).
22 Mesa 3 Rugged Tablet Powered by Android
This menu gives you access to several setting screens.
User Settings
From the menu, select User to open the User Settings screen.
From this screen, set up options like Barcode Scan Time and which button to use to scan barcodes.
Data Format and Barcode Types
On the Data Format screen, you can set up a prefix and suffix. Use the rest of the menu options to set up different types of barcodes, including 1D code types, composite
Codes, postal codes, and 2D code types.
Chapter 3 Optional Features and Accessories 23
Reading a Tag
Once the Barcode Connector utility is set up, you can start scanning barcodes.
1. Leave the Barcode Connector utility running in the background.
2. Open an application or document to receive the barcode data and tap in the text field where you want the data to be placed.
3. The barcode imager is located on the top of the Mesa 3 when in portrait mode. Aim the barcode imager at the barcode.
4. The distance required between the barcode and Mesa
3 varies depending on the barcode being read. There is a red aiming LED that helps you aim at the correct barcode. Press the scan button ( by default any time the application is opened). When the barcode is successfully scanned, the barcode information is placed in your application or document.
Troubleshooting the Barcode Imager
If the barcode imager is not functioning correctly, you can use the following steps to set the imager to factory default settings:
1. Launch the Barcode Connector utility.
2. Scan the Set Factory Default barcode shown here.
24 Mesa 3 Rugged Tablet Powered by Android
3. Go to the User Settings screen and tap Reset Settings to restore the settings to the default operating parameters.
4. Close the Barcode Connector utility.
5. Launch the Barcode Connector utility again and verify that correct functionality has been restored.
Sample Barcodes
1D Barcodes
Code 39
Code 128
UPC-A
Chapter 3 Optional Features and Accessories 25
2D Barcodes
Aztec
Maxicode
MicroPDF417
QR Code
RFID Reader
The Mesa 3 Rugged Tablet with an RFID reader allows you to read UHF RFID tags and easily import data into custom or standard programs running on the Mesa 3.
RFID Connector Utility
The RFID Connector ™ utility is a wedge program provided with the RFID reader. Open it from Apps > RFID Connector .
Home Screen
When the RFID Connector utility loads, the home screen appears. From the home screen, you can do a Scan Test right away. Hold the Mesa 3 with the display facing you,
26 Mesa 3 Rugged Tablet Powered by Android
and an RFID tag directly away from the back of the Mesa 3.
Tap Scan on the screen or press the scan button on the keypad. After a tag is successfully read, the Scan Data is shown on the screen.
RFID Connector Menu
Select the menu symbol in the upper left hand corner of the home screen or swipe the screen from left to right to see the menu (you can do this from any screen in the application).
This menu gives you access to User and Data Format setting screens.
User Settings
From the menu, select User to open the User Settings screen.
From this screen, set up options like RFID Scan Time and which button to use to scan RFID tags.
Chapter 3 Optional Features and Accessories 27
Data Format
On the Data Format screen, you can set up a prefix and suffix.
Reading a Tag
Once the RFID Connector utility is set up, you can start reading tags.
1. Leave the RFID Connector utility running in the background.
2. Open an application or document to receive the RFID data and tap in the text field where you want the data to be placed.
3. For best read performance, hold the Mesa 3 with the display facing you, and the tag directly away from the back of the Mesa 3. The RFID reader is internal and roughly 2” to the right of the camera when looking at the back of the Mesa 3. The best orientation is portrait or landscape with Mesa 3 orthogonal or normal to the tag.
The distance required between the tag and Mesa 3 varies depending on the tag. This is not a long range reader, so you may need to be as close as a few inches and may be as far as 3 feet from the tag.
4. Press the scan button ( by default any time the application is opened). When the tag is successfully scanned, the RFID information is placed in your application or document.
Antenna for RFID Reader
The antenna is a circularly polarized antenna. This has reduced range, but allows the Mesa 3 to be held in any orientation (linear antennas can have longer range if held in the right orientation).
RS-232 Port
An RS-232 9-Pin D-Sub connector is an option for the Mesa 3.
It provides either 5 VDC or 12 VDC on pin 9. The behavior of the port can be configured in Settings > RS-232 .
When you open the RS-232 Settings Screen, the default configuration is shown. The options can be edited to suit your application:
28 Mesa 3 Rugged Tablet Powered by Android
Enable RS-232 port: When this option is off, it powers down. When it is on, it powers up the RS-232 hardware. It then displays the assigned COM port number.
Note: If you do not have a device plugged into the RS-
232 port, the port pins corrode more quickly when left powered up. Use the setting to power down when it is not going to be used.
Configure pin 9 as input or 5 volt power supply: Pin 9 is the
Ring-In signal input. It is rarely used by devices anymore and has become a popular pin to provide a power source to an RS-232 device. Select I nput if your device uses Ring-In signal or if it does not need to be powered from the RS-232 port. Select 5 Volt Power Supply to make pin 9 a power supply to be used by the RS-232 device.
The power supply is enabled automatically without needing any interaction with the COM port. Depending on the model, the power supply is either 5 or 12 VDC.
The 12 VDC output option on RS-232 is always on and not controlled by settings.
Chapter 3 Optional Features and Accessories 29
Office Docking Station
The Office Docking Station enables you to perform the following functions:
Charge your Mesa 3 Rugged Tablet
Use your Mesa 3 as a desktop computer
Transfer data to or from another computer or network via the Ethernet connection
Dock Features
1 2 3
4 5
1 Lock Latch (2)
2 Alignment Pin (2)
3 Back Rest
4 Release Button
5 Docking Pins
6 USB Ports, Host (3)
7 HDMI Port
8 Ethernet Port
9 Power Input Jack
6 7 8 9
Ports
The USB ports are for attaching devices to the Mesa 3 such as a mouse, keyboard, or external storage device.
The HDMI port is for connecting a 1920 x 1080 resolution
60Hz video monitor to the Mesa 3, giving you a second monitor.
The Ethernet port is used for networking (an Ethernet cable is not included).
30 Mesa 3 Rugged Tablet Powered by Android
How to Use the Dock
1. On the Mesa 3, make sure Auto-rotate is turned on (see
Chapter 2, Auto-rotate the Screen).
2. Provide power to the dock using the 30 W AC wall charger provided with your Mesa 3 (the ports require external power). A 45 W charger is available as an option, and we recommend this charger if you are using the dock as an office computer with several peripheral functions. The 30 W AC wall charger might not provide enough power to charge the batteries and run the
Mesa 3.
3. Plug in the cables for your desired setup.
4. If a hand strap is covering the pin contacts on the Mesa
3, unhook one end or remove it.
5. Hold the Mesa 3 in portrait mode with the docking pin contacts facing down. Place it over the dock alignment pins and press down until you feel and hear the lock engage.
6. To remove the Mesa 3 from the dock, press on the release button and pull the Mesa 3 up.
Adding a Video Monitor or Projector
To connect a 1920 x 1080 resolution 60Hz video monitor to the Mesa 3, plug the device into the HDMI port.
Mounting the Dock to a Surface
The Office Docking Station is freestanding. It can also be mounted to a surface like a desk or shelf. There are keyhole slots on the bottom for this purpose.
4” (101.5 mm)
.175” (4.445 mm)
.125” (3.175 mm)
.350” (8.89 mm)
Chapter 3 Optional Features and Accessories 31
Ethernet Specifications
10/100/1000 Mbps twisted-pair Ethernet
IEEE802.3/802.3u/802.3ab 10BASE-T, 100BASE-TX, and
1000BASE-T
Manages twisted pair crossover detection and correction
Full-duplex and half-duplex capability (only full-duplex operation at 1000 Mbps)
Maintenance and Environmental Issues
The dock is intended for indoor use only.
Temperatures should be between 0°C to 50°C.
Avoid using the dock in situations where water can enter the connector ports. It is not sealed against water and must be kept dry.
Do not touch the docking pins with conductive items when power is applied to the dock.
Do not drop items on the dock that can damage the docking pins.
Keep debris off of the docking pins.
The Mesa 3 docking pin contacts are always powered on when it is docked. If you are using the Mesa 3 in a potentially corrosive location when it is not docked, the pin contacts can be turned off in Settings > Doc Control.
Mesa 3 Vehicle Dock
The Vehicle Dock is part of a mounting system that provides the Mesa 3 with a method to be secured in a vehicle or other mobile mounting application.
32 Mesa 3 Rugged Tablet Powered by Android
Vehicle Dock Features:
A locking mechanism with a unique key (duplicates can be made for fleets)
Powered dock: 12 VDC power port, vehicle charger, and
USB 2.0 port (host)
Non-powered dock option
Four holes and screws for attachment to a mounting system
1 Power Input Jack
2 USB Port, Host
3 Lock Bar with Key
1 2 3
Mounting System
The Vehicle Dock does not attach directly to a vehicle.
The dock attaches to any 30mm x 38mm AMPS mounting system that suits your application (sold separately). We recommend products from RAM Mounts ( rammount.com
) or
ProClip ( proclipusa.com
).
How to Use the Dock
1. Attach the mounting system to the vehicle. For a powered dock, plug the 12 V charging cable into the vehicle power port, and then into the dock.
2. If a hand strap is covering the pin contacts on the Mesa
3, unhook one end or remove it.
3. Hold the Mesa 3 horizontally with the docking pin contacts facing down. Place it over the dock alignment pins and press down until you feel and hear the lock engage.
4. Press the lock bar down until it engages the Mesa 3.
5. Push the lock button in. The Mesa 3 is now locked in the dock and cannot be accidentally removed.
6. To remove the Mesa 3, turn the key until the lock button pops out. Lift the lock bar, and remove the Mesa 3.
Chapter 3 Optional Features and Accessories 33
Maintenance and Environmental Issues
Temperatures should be between 0°C to 50°C.
Avoid using the dock in situations where water can enter the connector ports. It is not sealed against water and must be kept dry.
Do not touch the docking pins (spring loaded contacts) with conductive items when power is applied to the dock.
Do not drop items on the dock that can damage the pins.
Keep debris off of the docking pins.
The Mesa 3 docking pin contacts are always powered on when it is docked. If you are using the Mesa 3 in a potentially corrosive location when it is not docked, the pin contacts can be turned off in Settings > Dock Control.
Battery Charger
The Battery Charger is an optional accessory, allowing you to charge spare battery packs for the Mesa 3.
How to Use the Battery Charger
Batteries charge best at room temperature (about 68°F or
20°C). Batteries will not charge (or might charge slowly) at temperatures below 32°F (0°C) or above 122°F (50°C).
Power the Battery Charger by using the AC wall charger provided with your battery charger kit or your Mesa 3. Slide the battery pack into the battery charger, orienting it so that the battery contacts meet the charging contacts in the battery charger. The red LED flashes slowly, indicating that the battery pack is charging.
LED Indicator for Battery Pack
The LED indicates the charging status:
Solid, on: The battery pack is fully charged.
Blinking (slow): The battery pack is charging.
Off: There is no power. The battery is not charging.
34 Mesa 3 Rugged Tablet Powered by Android
A
STORAGE,
MAINTENANCE,
AND RECYCLING
Storage, Maintenance, and Recycling
Follow the instructions in this chapter to properly maintain and recycle the Mesa 3.
Storing the Mesa 3 and Battery Pack
When the tablet is not being charged and is in a sleep state, it draws a small amount of power. This power draw is used to maintain the memory (RAM) of the tablet in the same state it was in when it was awake. We recommend charging the tablet each night or weekend when it is in a sleep state.
Note: Data and programs are secure as long as they have been saved, even if the battery pack becomes discharged.
The tablet does not depend on the battery to store the data for extended periods.
!
!
Storing the Mesa 3 for More than Two Weeks
To store the tablet for two weeks or more, complete the following steps:
1. Charge the battery pack 30 to 50 percent.
2. Close all running programs, and turn off the tablet.
3. Remove the battery pack.
4. If you have an internal battery pack, press and hold the power button for 20 seconds to disconnect it.
5. Place the battery pack in a cool, dry location.
CAUTION: Read the battery warnings in Appendix C.
6. The AC wall charger must be plugged in and connected to the Mesa 3 in order to turn it on after storage.
Protecting the Touchscreen
Protect the touchscreen from impact, pressure, or abrasive substances that could damage it. To further protect the touchscreen, apply a screen protector (optional accessory) using the directions that come with it in the package.
CAUTION: Be sure to replace the screen protector as often as the screen protector instructions recommend.
36 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
!
!
Cleaning the Mesa 3
Make sure the battery door is securely installed. Remove the screen protector if you want to clean underneath it.
Use warm water, a mild cleaning solution, and a soft bristle brush to gently clean the Mesa 3.
CAUTION: Do not direct a high-pressure stream of water at the device to clean it. This action could break the seal, causing water to get inside the device and voiding the warranty.
CAUTION: Exposure to some cleaning solutions may damage your device, including automotive brake cleaner, isopropyl alcohol, carburetor cleaner, and similar solutions.
If you are uncertain about the strength or effect of a cleaner, apply a small amount to a less visible location as a test. If any visual change becomes apparent, promptly rinse and wash with a known mild cleaning solution or with water.
Recycling the Mesa 3 and Batteries
When the Mesa 3 and Li-Ion battery packs for your Mesa
3 reach the end of their service life, they must not be disposed of with municipal waste. It is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of electrical and electronic equipment.
Appendix A Storage, Maintenance, and Recycling 37
38 Mesa 3 Rugged Tablet Powered by Android
B
WARRANTY AND
REPAIR INFORMATION
Warranty and Repair Information
Limited Product Warranty
Two Year Warranty
Juniper Systems, Inc. (“JS”) warrants that the Mesa 3
Rugged Tablet and optional internal battery shall be free from defects in materials and workmanship, under normal intended use, for a period of 24 months from the date of shipment.
Ninety Day Warranty
JS warrants that the following items shall be free from defects in materials and workmanship, under normal intended use, for a period of ninety (90) days from the date of shipment:
User replaceable battery packs
User documentation
Accessories
Warranty Exclusions
This warranty shall not apply if:
(i) the product has been set up improperly or has been improperly installed or calibrated,
(ii) the product is operated in a manner that is not in accordance with the user documentation,
(iii) the product is used for a purpose other than for which it was designed,
(iv) the product has been used in environmental conditions outside of those specified for the product,
(v) the product has been subject to any modification, alteration, or change by or on behalf of customer
(except and unless modified, changed or altered by JS or under direct supervision of JS),
(vi) the defect or malfunction results from misuse or accident,
(vii) the serial number on the product has been tampered with or removed, or
40 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
(viii) the product has been opened or tampered with in any way (such as the tamper evident VOID label indicating certified IP [Ingress Protection] seal area has been tampered with or removed).
Parts that are excessively worn are not covered under warranty. These may include, but are not limited to, the keyboard elastomer and switch matrix, hand straps, and the touch screen (if applicable).
This warranty is exclusive and JS will not assume and hereby expressly disclaims any further warranties, whether express or implied, including, without limitation, any warranty as to merchantability, fitness for a particular purpose, noninfringement or any warranties arising from the course of performance, dealing, or usage of trade. JS specifically makes no warranties as to the suitability of its products for any particular application. JS makes no warranties that
its products will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, the operation of its products will be uninterrupted or error free, or all defects in the product will be corrected.
JS shall not be responsible for software, firmware, information, or memory data contained in, stored on, or integrated with any products returned to JS for repair, whether under warranty or not.
Remedy
In the event a defect in materials or workmanship is discovered and reported to JS within the specified warranty period, after evaluation by a technician at a certified repair center, JS will, at its option, repair the defect or replace the defective part or product. Replacement products may be new or reconditioned. JS warrants any replaced or repaired product for a period of ninety (90) days from the date of return shipment, or through the end of the original warranty period, whichever is longer.
Appendix B Warranty and Repair Information 41
Limitation of Liability
To the fullest extent allowed by law, the obligation of JS shall be limited to the repair or replacement of the product.
JS shall in no event be liable for special, incidental, or consequential, indirect, special or punitive damages of any kind, or for loss of revenue or profits, loss of business, loss of information or data, or other financial loss arising out of or in connection with the sale, installation, maintenance, use, performance, failure, or interruption of any product. Any responsibility and/or liability of JS shall, in connection with a warranted product, be limited in the maximum amount to the original purchase price.
Governing Law
This warranty is governed by the laws of Utah, U.S.A. and excludes the United Nations Convention on Contracts for the International Sale of Goods. The courts of Utah shall have exclusive personal jurisdiction in case of any disputes arising out of or in connection with this warranty.
!
Repairs
CAUTION: Do not attempt to repair the Mesa 3 yourself. This action voids the warranty.
Information about warranties, repairs, and Complete Care service plans is located on our website at www.junipersys.
com/support/mesa-3/my-product .
You can review repair policies, locate a repair center, submit a repair order, check warranty and repair status, view terms and conditions, get shipping instructions, and check lead times.
Warranty Repairs
Standard repair orders and 3-Day Expedite Service repair orders are valid for 30 days from the date issued. 1-Day
Expedite Service repair orders are valid for 7 days from the date issued. If you will not be sending the product to us immediately, please wait to request a repair until closer to the time when you are ready to send us the product.
42 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
Services and Materials Provided Under Warranty
Analysis of problem by service technician
Labor and materials required to fix defective parts
Functional analysis performed after repair
Shipping costs to return device to customer
JS strives to provide continued full repair services for our products for 3 to 5 years from the end of life announcement of a product model. However, in some rare cases
(depending on the repair need), it may not be possible to perform a repair due to an unforeseen discontinuation or lack of supplied parts from third-party vendors. Repair support for a product may continue beyond five years if obtaining replacement parts or tools remains economically feasible. Our policy is that we will do what is best and most beneficial for our customers and company.
Submitting a Repair Order
Before returning a unit, please get permission by submitting a repair order from our website and waiting for confirmation or by contacting a repair center directly. Be prepared to provide the following information:
The product serial number. Information about your Mesa
3 is shown when you go to Settings > About tablet. The serial number is located on the back of the unit as well.
Note: Before opening the battery door and removing the battery, see the proper procedure in Chapter 2, Power
Management.
Name and shipping address of company/university/ agency.
Best contact method (phone, email, cell/mobile).
Clear, highly-detailed description of the repair or upgrade.
Credit card/purchase order number and billing address
(for a repair or upgrade that is not covered by the standard warranty or an extended warranty policy).
Appendix B Warranty and Repair Information 43
System Information for your Mesa 3
You might be asked to provide additional information about your Mesa 3 when you contact a repair center. To view information like the operating system edition, OS build and serial number, go to Settings > About Tablet.
Complete Care Service Plans
We offer optional service plan options that provide additional benefits through participating repair centers. For more information about our Complete Care service plans, go to our website at www.junipersys.com/support/mesa-3/ my-product .
44 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
C
WARNINGS,
REGULATORY
INFORMATION,
LICENSING
!
Warnings, Regulatory Information,
Licensing
Product Warnings
Follow the warnings listed below to use the Mesa 3 batteries and AC wall charger.
Battery Warnings
WARNING!
This device comes with a lithium-ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or expose the battery pack to fire.
Do not disassemble or open, crush, bend or deform, puncture or shred.
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
Only use the battery for the system for which it is specified.
Only use the battery with a charging system that has been qualified with the system per this standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.
Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
Replace the battery only with another battery that has been qualified with the system.
Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard.
Promptly dispose of used batteries in accordance with local regulations.
Battery usage by children should be supervised.
Avoid dropping the battery. If the battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
46 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
!
!
Improper battery use may result in a fire, explosion or other hazard.
Keep the battery away from excessive heat and direct sunlight. Do not place it on heating devices such as microwave ovens, stoves, or radiators.
Battery may explode if overheated.
This product could contain a built-in battery that must be removed by a specialist.
CAUTION: Risk of explosion if the battery is replaced by an incorrect type.
Wall Charger Warnings
WARNING!
To reduce the risk of personal injury, electrical shock, fire or damage to the equipment:
Plug the wall charger into an electrical outlet that is easily accessible at all times.
Do not place anything on the wall charger cord or any of the other cables. Arrange them so that no one may accidentally step on or trip over them.
Do not pull on a cord or cable. When unplugging the wall charger from the electrical outlet, pull on the plug, not the cord.
The AC wall charger must be approved by Juniper Systems, have an output rating of 12 VDC and a minimum 2.5 A, and be certified or listed by a nationally recognized testing laboratory. The AC wall charger provided with the Mesa 3 meets these criteria. Using any other external power source can damage your product and void your warranty.
Certifications and Standards
There are North American and European Union versions of the Mesa 3, with different certifications and standards.
Note: Optional accessories like the Office Docking Station do not go through certification testing and are ordered separately.
Appendix C Warnings, Regulatory Information, Licensing 47
United States
In compliance with the FCC rules 47 CFR 15.19(a)(3), the statements that follow must appear on the device or in the user documentation.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. The device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
In compliance with the FCC rules, 47 CFR 15.105(b), the user must be notified that this equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
In compliance with the FCC rules, 47 CFR 15.21, the user must be notified that changes or modifications to the
Rugged Tablet that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
48 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
Only approved accessories may be used with this equipment. In general, all cables must be high quality, shielded, correctly terminated, and normally restricted to two meters in length. Wall chargers approved for this product employ special provisions to avoid radio interference and should not be altered or substituted.
This device complies with FCC SAR exposure limits set forth for an uncontrolled environment. The equipment can be used in close proximity to the human body without any restrictions.
Canada
In compliance with Industry Canada rules, the following statement must appear on the device or in the user documentation:
This Class B digital apparatus complies with
Canadian ICES-003.
This device complies with Industry Canada licence-exempt
RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
Canadian regulations restrict the use of channels in the band 5150 MHz to 5250 MHz to indoor use only. When this product is connected with an access point that is operating in this frequency range, or when using ad-hoc mode, the use of this product is restricted to indoor use only.
Le présent appareil est conforme aux CNR d’Industrie
Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
La réglementation canadienne restreignent l’utilisation des canaux dans la bande 5150 MHz à 5250 MHz pour une
Appendix C Warnings, Regulatory Information, Licensing 49
utilisation en intérieur. Lorsque ce produit est connecté
à un point d’accès qui fonctionne dans cette gamme de fréquences, ou lorsque vous utilisez le mode ad-hoc, l’utilisation de ce produit est limitée à une utilisation en intérieur.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 0mm between the radiator and your body.
Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en méme temps qu’aucune autre antenne ou émetteur.
Cet équipement devrait être installé et actionné avec une distance minimum de 0mm entre le radiateur et votre corps.
Radio Frequency Safety
This equipment complies with radiation exposure limits set forth for an uncontrolled environment. This equipment is in direct contact with the body of the user under normal operating conditions. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
Cet équipement est conforme aux limites d’exposition aux radiations dans un environnement non contrôlé.
Cet équipement est en contact direct avec le corps de l’utilisateur dans des conditions de fonctionnement normales. Cet émetteur ne doit pas être co-localisées ou opérant en conjonction avec tout autre antenne ou transmetteur.
CE Marking (European Union)
Products bearing the CE marking comply with the EU
Directive 2014/53/EU.
CE compliance of this device is valid only if powered with/by a CE-marked wall charger provided by the manufacturer. Cables connecting to the USB host port must use a ferrite core/bead on the cable. The ferrite core must be placed on the cable near the end that connects to the
Mesa 3.
50 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
Declaration of Conformity
The Declaration of Conformity for CE Marking is available at: www.junipersys.com/doc
European Radio Power
BAND LOWER BAND
EDGE (MHz)
4G Data
Modem
GSM900 880
GSM1800 1710
UMTS B1
UMTS B8
1920
880
LTE B1
LTE B3
LTE B7
LTE B8
LTE B20
LTE B28
Bluetooth
Wi-Fi
1920
1710
2500
880
832
703
2400
2.4 GHz
WLAN
*5.2 & 5.3
GHz WLAN
5.6 GHz
WLAN
5.8 GHz
WLAN
RFID
Micro
Nano
2400
5150
5470
5725
865.6
865.6
UPPER BAND
EDGE (MHz)
915
1785
1980
915
1965
1785
2570
915
865
748
2483.5
2483.5
5350
5725
2850
867.6
867.6
CONDUCTED
POWER (dBm)
23
21
21
22
22
23
21
22
23
22
9
17
16
15
12
27
14
*This device may contain radios capable of transmitting in the 5150-5350MHz frequency range, for example on 5G Wi-
Fi networks. This frequency is restricted to indoor use only.
Appendix C Warnings, Regulatory Information, Licensing 51
Licensing Information
This Product is licensed under the AVC, the VC-1 and the
MPEG-4 Part 2 Visual patent portfolio licenses for the personal and non-commercial use of a consumer to (i) encode video in compliance with the above standards
(“Video Standards”) and/or (ii) decode AVC, VC-1 and
MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or will be implied for any other use. Additional information may be obtained from MPEG LA, LLC. See www.mpegla.com
.
No rights are given for Dolby patents used in the Dolby portion of this product. A list of relevant patents may be obtained from Dolby Laboratories, Inc. No rights are granted to any Dolby copyrights, including the right to reproduce or distribute any portions of this product that includes Dolby intellectual property. Licenses for these activities may be obtained from Dolby.
Any use of this product in any manner other than personal use that complies with the MPEG-2 standard for encoding video information for packaged media is expressly prohibited without a license under applicable patents in the MPEG-2 patent portfolio, which license is available from
MPEG LA, LLC, 6312 S. Fiddlers Green Circle, Suite 400E,
Greenwood Village, Colorado 80111 U.S.A.
52 Mesa 3 Rugged Tablet Powered by Android
D
SPECIFICATIONS
Mesa 3 Rugged Tablet Specifications
Note: Specifications are subject to change without notice.
FEATURE
Standard
Configuration
SPECIFICATION
Geo/Cell unit with Wi-Fi, Bluetooth technology, NFC, 6 GB RAM, 64 flash storage, front and rear cameras, GNSS receiver, and 4G LTE modem
Operating
System
Processor
Optional features that can be integrated with the Mesa 3:
Internal battery pack
Barcode 1D/2D imager
UHF RFID reader, antenna
Barcode imager and RFID reader
RS-232 port with 5 V supply
Android™ 9.0 by Google
Memory
Primary Data
Storage
Micro SD/SDXC
Card Slot
Physical
Features
Octa-core Kryo™ 260 CPU,
Qualcomm ® Snapdragon™ SDM660 platform
6 GB RAM (LPDDR4x)
64 GB flash storage
SD/SDXC slot, user accessible
Keyboard
Dimensions, standard: 5.4” wide x
8.48” long x 1.36” thick (137 mm x 215 mm x 35 mm)
Weight: 1.5 to 2.2 lb (680-907 g) depending on battery configuration and internal options installed
Durable, chemical- and shockresistant design
Easy-to-grip, impact-absorbing, overmolded bumpers
Programmable keys
Backlit keys
54 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
FEATURE
Display
Touchscreen
Batteries
Connector Ports
Wireless
Connectivity
SPECIFICATION
Active viewing area: 7” (178 mm)
WXGA 800 x 1280 pixel resolution
Backlit LCD
Outdoor viewable
Portrait or landscape orientation
Capacitive multi-touch interface for use with gloves, small tip stylus, and in wet conditions
Chemically-strengthened
Dragontrail™ High Ion-Exchange
(HIE™) coverglass for impact and scratch resistance
Touchscreen profile options
Removable Li-Ion battery pack:
-7.2 V, 6 Ah, 43.2 Wh
-Run time of up to 20 hours
-Charging time 4 to 6 hours
-Built-in battery intelligence
-User-replaceable
Optional internal battery pack:
7.2 V, 3 Ah, 21.6 Wh battery provides an additional 50% of runtime and hot-swap capability (not user replaceable)
USB-C:
-USB 3.1 OTG (no battery charging)
-5V 1.5A max output
USB 2.0:
-Host (full size A connector)
-5V 500mA max output
Power input is 10 V - 16 V, nominal 12
VDC
Long-range Bluetooth ® wireless technology, v5.0 +EDR, Class 1.5, BLE support
Wi-Fi ® 802.11 a/b/g/n/ac, 2.4 GHz and
5 GHz, 2x2 MIMO
4G LTE, multi carrier capable
NFC Short-Range Wireless Technology
Appendix D Specifications 55
FEATURE
Audio
LED Activity
Indicators
Standard
Sensors/
Features
Temperature
Specifications
Shock
Resistance
Environmental
Ratings and
Standards
SPECIFICATION
Mono speaker, loud and clear
Microphone, low noise
Red: power applied/charging status
Green: Custom programmable by customer applications
Blue: Android notifications
Ambient light sensor
Compass
Accelerometer
Gyroscope
Operating Temperature: -4°F to 122°F
(-20°C to 50°C).
Storage Temperature: -22°F to 158°F
(-30°C to 70°C)
Battery Charging Temperature: 32°F to 122°F (0°C to 50°C)
Withstands multiple 4 foot drops to concrete
IP68 rating (1.4 meters for 2 hours), waterproof and dustproof
Designed to MIL-STD810G.
Tests:
ME-60: Sand & dust
ME-51,53,& 54: X,Y,& Z -axis helicopter vibe
ME-55, 56, & 57: X, Y, & Z -axis general vibe
ME-52: Water immersion, 1 meter
ME-59: Aggravated temperaturehumidity cycle
ME-67: Temperature cycle
ME-62: Temperature shock
ME-66: Altitude
56 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
FEATURE
Certifications and Standards
Camera
4G LTE Data
Modem
GPS/GNSS
SPECIFICATION
FCC Class B
CE Marking
Industry Canada
Australia (ACMA)
IEC/EN 62368 safety
Bluetooth SIG qualification
IP68 waterproof and dustproof
Designed to MIL-STD 810G
RoHS 2 compliant
Resolution: 16 MP rear, 2 MP front
Auto focus (rear camera)
Video capture
JPEG image format
Flash (rear camera)
Qualcomm Snapdragon X12 LTE modem
Supports micro-SIM card only. Micro-
SIM card header inside battery compartment with card detect feature and card retainer.
Does not support voice calls or SMS
Multi carrier capable
See more details at the end of this chapter
2 to 5 meter typical accuracy
Qualcomm SDR660 GNSS receiver and integrated antenna
Integrated real-time SBAS receiver
(WAAS, EGNOS, etc.)
Supports GPS, GLONASS, Galileo worldwide plus BeiDou, QZSS outside of U.S.
Appendix D Specifications 57
FEATURE
UHF RFID
(Option)
Barcode 1D/2D
Imager (Option)
RS-232 (Option)
SPECIFICATION
Optional built-in UHF RFID module and antenna
Region-specific frequency configurations (859–873 MHz & 915–
930 MHz)
EPCglobal Gen 2 (ISO 18000-6C) protocol support
Wide output range (0 dBm to +27 dBm)
Imager and Decoder: Motorola/
Symbol SE4710 imager and PL3307C
400 MHz decoder
Sensor Resolution: 1280 x 800
Field of View: Horizontal 42°, vertical
28°
Reading Angles: Skew & pitch ±60°, roll 360°
Read Range: 1” to 24” depending on code type, size, and density
Aiming dot: Visible with low light illumination
Symbologies: All common 1D, 2D
(PDF417, MicroPDF417, Composite, RSS,
TLC-39, Data matrix, QR code, Micro
QR code, Aztec, MaxiCode, Postal codes, etc.)
Trigger Buttons: Programmable
Barcode Connector™ Utility: Wedge and configuration
Power: 1.49 W active, 0.54 W standby,
8 mW sleep; by default device returns to sleep after 1 second of inactivity
RS-232C 9-pin D-sub connector
Hardware option for either 5 V @ 600 mA or 12 V @ 390 mA available on pin 9 (ring in)
58 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
FEATURE
Standard
Accessories
Optional
Accessories
SPECIFICATION
Removable Li-Ion battery
Adjustable hand strap
AC wall charger with international plug kit
- Input: 100-240 VAC, 50/60 Hz, 0.5 A
- Output: 12 VDC, 1.67 A
Capacitive fine tip stylus with tether
Quick Start Guide
Owner’s Manual (on our website)
Two year warranty on Mesa 3
Survey/GPS pole clamp and mount
Vehicle charger cable, 12 V vehicle power port, 6 ft.
Vehicle Dock with power and communications.
Vehicle Dock/Pole mount - dock attachment
Office Docking Station with power/ charge input, HDMI 1920 x 1080 resolution 60Hz output, 3 USB 2.0 (full size A), Ethernet
AC wall charger, 45 W with U.S. plug
- Input: 120-240 VAC, 50/60 Hz
- Output: 12 VDC, 3.75 A
Travel charger
Shoulder strap
Serial cable
Holster carrying case
Flip cover fitted case
4-point harness
SD cards in various sizes
Screen protector (anti-glare, ultraclear, or polarized)
Integrated 7.2 V, 3 Ah, 21.6 Wh internal battery provides an additional 50% of runtime and hot-swap capability (not user replaceable)
Appendix D Specifications 59
FEATURE
Warranties
SPECIFICATION
24 months for Mesa 3
90 days for accessories
Extended service and maintenance plans are available
* 4G LTE Data Modem - Additional Information
Mode Frequency Bands
LTE
UMTS/HSPA+
GSM
B1, B2, B3, B4, B5, B6, B7, B8, B12, B13, B14, B17, B20, B28
B1, B2, B4, B5, B8
GSM 850, EGSM 900, DCS 1800, PCS 1900
60 Mesa 2 Rugged Tablet Powered by Android Owner’s Manual
INDEX
Index
Symbols
4G Data Modem
A
Accessories
B
Bluetooth Wireless Communication 17
62 Mesa 3 Rugged Tablet Powered by Android
C
Care and Maintenance
Certifications and Standards
Complete Care Service Plans 44
Configuration, Standard
D
Dock . See Office Docking Station or Vehicle Dock
E
Environmental Ratings and Standards 56
Excell Battery Company Charge Instructions 47
F
Features
Index 63
G
H
K
Keypad
L
M
N
NFC Short Range Wireless Technology 18 ,
O
P
R
Recycling the Mesa 3 and Batteries 37
–
–
64 Mesa 3 Rugged Tablet Powered by Android
S
Specifications
,
T
Temperature Specifications
U
V
Index 65
W
–
–
Wi-Fi Wireless Communication 18
Connecting to a Wi-Fi Network 18
66 Mesa 2 Rugged Tablet Owner’s Manual
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