Asko W4114CW Qty - 1: 24 Inch Front Load Washer Instructions for use

INSTRUCTIONS FOR USE

WM85.1

Carefully read the instructions for use before using the washing machine.

Washing machine

W4114C.W.U

W4114C.T.U

Dear Customer,

We thank you for purchasing this quality ASKO product.

We hope it meets all your expectations. Scandinavian design combines pure lines, everyday functionality, and high quality. These are the key characteristics of all our products, and the reason why they are highly appreciated across the globe.

We kindly recommend you to read these instructions before using the appliance for the fi rst time. The instruction manual also includes information on how you can help protect the environment.

TABLE OF CONTENTS

Important safety instructions

Washing machine description

Dispenser tray

Before using the appliance for the fi rst time 8

Installation and connection 10

Tips before washing

Washing process, step by step (1 – 8)

15

18

System settings

Cleaning and maintenance

31

34

3

7

7

Errors – what to do? 38

Service 43

Technical information 46

Program table

Table washing mode/temperature

47

49

Table options 50

Disposal 51

Quick guide 55

The following symbols are used throughout the manual and they have the following meanings:

Information, advice, tip, or recommendation Warning – danger of hot surface

Warning – general danger Warning – danger of fire

Warning – danger of electric shock

2

Original instructions See Quick guide on the last page.

Customer Care Center, 1-800-898-1879, www.askousa.com

IMPORTANT SAFETY INSTRUCTIONS

GENERAL

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE!

To reduce the risk of fi re, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.

2. Do not run appliance while you are out of the home.

3. The appliance is intended exclusively for use in households.

4. WARNING! - Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, cooking oils, or other fl ammable or explosive substances because they give o ff vapors that could ignite or explode.

5. Use only detergents and softeners for machine wash. Manufacturer may not assume responsibility for any damage and eventual discolouring of gaskets and plastic components as a consequence of incorrect use of bleach and/or colouring agents.

6. WARNING! - Never use detergents containing solvents, since there is a danger of creating toxic gasses which may damage the machine and result in ignition or explosion.

7. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.

8. Before the appliance is removed from service or discarded, remove the door to the washing compartment.

9. Do not reach into the appliance if the drum is moving.

10. Do not install or store this appliance where it will be exposed to the weather.

11. Do not tamper with controls.

12. Do not repair or replace any part of the appliance or attempt any servicing unless speci fi cally recommended in the user-repair instructions or in published user-repair instructions that you understand and have the skills to carry out.

13. Do not add gasoline, dry-cleaning solvents, or other fl ammable or explosive substances to the wash water. These substances give o ff vapors that could ignite or explode.

14. WARNING! - Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more.

HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all water faucets and let the water fl ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is fl ammable, do not smoke or use an open fl ame during this time.


3

15. WARNING! - This appliance must be properly grounded. This manual does not cover every possible condition and situation that may occur. Use common sense and caution when installing, operating, and maintaining any appliance.

a) For a grounded, cord-connected appliance:

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING! - Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a quali fi ed electrician or service representative or personnel if you are in doubt as to whether the appliance is properly grounded.

Do not modify the plug provided with the appliance.

If it will not fi t the outlet, have a proper outlet installed by a quali fi ed electrician.

b) For a grounded, permanently connected appliance:

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.

This manual does not cover every possible condition and situation that may occur. Use common sense and caution when installing, operating, and maintaining any appliance.

4


KIDSAFE™ CHILD SAFETY

WARNING! - Keep an eye on children!

• Laundry detergents are corrosive, so always keep them out of reach of children.

• Should a child swallow detergent, give plenty to drink immediately, i.e., one or two glasses of milk or water. Do not try to induce vomiting. Seek medical advice immediately: The National Poison center phone number is

1-800-222-1222.

• Always close the door and start the appliance as soon as you put in the detergent.

• Always turn the power o ff to the machine when it is not in use.

• Always keep small children away from the machine when it is open.

There may be some detergent residue left inside the machine.

• If laundry detergent gets in someone’s eyes, rinse them with plenty of water for at least 15 minutes.

• Do not allow small children to play with the washing machine.

• Before closing the washing machine door and running the program, make sure there is nothing except laundry in the drum (e.g. if a child climbed into the washing machine drum and closed the door from the inside).

• Keep the detergent and conditioner out of reach of children.

• Activate the child lock.

See chapter "SYSTEM SETTINGS, section Child

Lock".

• Do not let children younger than three years to come near the appliance, unless they are under constant supervision.

• The washing machine is made in compliance with all relevant safety standards. This washing machine may be used by children aged 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, but only if they are supervised during the use of the appliance, if they have been provided relevant instructions regarding safe use of the washing machine, and if they understand the hazards of inappropriate use. Make sure children do not play with the appliance. Make sure the children do not clean the washing machine or perform any maintenance tasks without supervision.

DANGER OF HOT SURFACE

• At higher washing temperatures, the door glass will heat up. Be careful to avoid burns. Make sure children do not play near the door glass.


5

WATER OVERFLOW PROTECTION

• If the water level in the appliance rises above the normal level, then the excessive water level protection will be activated. It will shut o ff the water supply and start pumping out the water. If the water level does not decrease in 60 seconds, the program will be interrupted (see chapter "ERRORS –

WHAT TO DO?").

TRANSPORTING / STORAGE DURING THE WINTER

If you transport or store the appliance in vehicles or rooms that are not heated and where the temperature could drop to below freezing point, please do the following:

• Clean the drain pump fi lter. See chapter "CLEANING AND MAINTENANCE".

• Close the water supply to the washing machine, undo the water supply hose from the water supply tap, and wait until the water fl ows out of the tap and the hose.

• After the drain pump fi lter is emptied, there can still be a small amount of water in the machine. This, however, does not a ff ect the quality and will not damage the appliance.

• If the washing machine is to be transported, transport protection has to be re-installed before transport (See chapter BEFORE USING THE APPLIANCE

FOR THE FIRST TIME).

6

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE!


WASHING MACHINE DESCRIPTION

8 7 6 1 2 3 4 5

1.

Main switch (ON/OFF)

2. Program selector knob

3.

Display unit

4.

Program settings buttons

5.

Button (start/pause/stop)

6.

Dispenser tray

7.

Rating plate with information about the washing

machine (on the inside of the washing machine

door)

8.

QR and AUID code (on the inside of the washing

machine door)

9.

Washing machine door

10.

Drain fi lter cover

11.

Water release hose

12. Drain fi lter pump (installed behind the drain

pump fi lter)

9 10 11 12

DISPENSER TRAY

5

3

2

1

4

1.

Prewash compartment

2.

Compartment for main wash liquid detergent.

Use the barrier (3).

2.

Compartment for main wash powder detergent.

Do not use the barrier (3).

4.

Softener / conditioner compartment

5.

Tab for dispenser tray removal

The detergent drawer automatically dispenses the detergent and fabric softener at the appropriate times.

Simply pour the measured amounts of detergent and softener into the proper compartments (as illustrated) and close the drawer.

To avoid oversudsing, do not put detergent in the prewash compartment unless you are using one of the

Heavy wash programs which has a prewash cycle.


7

BEFORE USING THE APPLIANCE FOR THE FIRST TIME

PACKAGING

Remove all packaging.

Please sort the materials in compliance with local recommendations (see chapter ”DISPOSAL”).

TRANSPORT PROTECTION

Before using the appliance, remove the three transport bolts and plastic plugs which protect the appliance during transport.

1 Release and remove the bolts as shown in the fi gures.

2 To remove the plastic plugs holding the bolts, squeeze them and then pull them out.

1 2 3

3

Remove the caps from the plastic plugs. Push the caps over the three holes in which the plastic plugs were inserted. Save the plastic plugs if you have to transport your washing machine in the future.

8

If you wish to transport the washing machine, reinstall the bolts and plastic caps to lock the machine. This will prevent any damage to the machine due to vibrations during transport. If you have lost the transport bolts or plastic caps, replacements can be ordered at your dealer.

Art. No.

270698

ID:

Bolt

551188 Plastic cap (transport lock)

Please order three pieces of each item!


CLEANING

Disconnect the washing machine from the power mains and open the door. Clean the washing machine drum with a damp cloth and a mild detergent.

No program can be started while the door is open.

SETTINGS BEFORE FIRST USE

After connecting the washing machine and running it for the fi rst time, choose the following:

Language selection

Press the button 2 or the program selector knob to scroll the list of languages. Con fi rm your selection by pressing the OK button.

The amount of detergent depends on the hardness of water. For details, see the detergent packaging.

Please contact your local water supply company to check the water hardness in your area.

Before it dispatched from the factory, every appliance is tested.

As a result, there may be some residual water left in the drain pump fi lter. This, however, does not a ff ect the quality and will not damage the appliance.


9

10

INSTALLATION AND CONNECTION

POSITIONING THE WASHING MACHINE

Read these instructions carefully and completely before you install the machine. The installation should be carried out by a quali fi ed person who is familiar with all local codes and ordinances for electrical and plumbing connections.

Cosmetic damage must be reported to your dealer within fi ve days from the date of purchase. After unpacking the washer, thoroughly check the unit for cosmetic damage.

Improper connection of the equipmentgrounding conductor can result in a risk of electric shock. Check with a quali fi ed electrician or serviceman if you are in doubt as to whether the appliance is properly grounded.

Do not modify the plug provided with the appliance.

If it will not fi t the outlet, have a proper outlet installed by a quali fi ed electrician.

Clearances around the washing machine

The washing machine can be installed as a builtin (integrated) or a free-standing unit. Place the machine on a level surface so that the power outlet on the wall is accessible.

Before connecting the washing machine to the power mains, wait for at least 2 hours until it reaches room temperature.

min. 50 mm

Grounding instructions

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipmentgrounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

min. 50 mm min. 50 mm

Opening the washing machine door (top view)

Freestanding installation

The washer can be placed next to the dryer. It is essential that the machine is leveled and the locknuts are tightened to prevent excessive vibration during spin cycles. Also be sure to leave a minimum of ½" of space between the washer and the dryer.

The height adjustment for the washer is 35½" to

37½" (900 mm to 950 mm). Do not raise it higher than 34½" (876 mm).

110°

Stacked installation

ASKO washers should never be stacked on a counter or a dryer. You can, however, stack an ASKO dryer on an ASKO washer. Refer to your Dryer Use and Care Guide for instructions on how to do this.

Stacking an ASKO dryer on top of an ASKO washing machine

To stack an ASKO dryer on top of a washing machine, use the extra vacuum feet and the tipping guard (A+B), supplied in the cardboard box in the


ASKO dryer drum. If the washing machine and dryer are not of matching dimensions or if you have installed a hidden helper between the two appliances, then binding plates are available as optional accessories at the service unit.

A

B

Built-in installation

ASKO washers can be installed beneath a cabinet or worktop with a height of 34” to 35” (863 to 889 mm) or in a closet. There must be a gap of about ½”

(12 mm) all around the machine, including between the rear edge of the machine’s top panel and the back wall. The opening width must be at least

24½” (622 mm). Space must also be available for the fi ll and drain hoses. See the illustration below for measurements and positions. If the washer is installed in a closet the door must be left open while the washer is running.

ADJUSTING THE FEET

Place the washing machine so that it is stable.

It is important that the machine is level to prevent excessive vibrations during spin cycles. Each foot of the washer is adjustable, so you can level the washer on any surface. Once it is level, securely tighten the lock nuts on the feet to prevent excessive vibration during spin cycles.

1. Level the washing machine in longitudinal and traverse direction by rotating the adjustable feet.

The feet allow levelling by +/- 1 cm.

2. When the appropriate height of feet is set, use the wrench No. 17 to fi rmly fasten the counter-nuts towards the bottom of the appliance .

3. Tighten the jam nuts (counter nuts) to the end position.

This will reduce washing machine noise to minimum.

1

2

3

622 mm

If the drain outlet is higher than 24"(610 mm), the connections will need to be recessed.


11

12

CONNECTING TO WATER SUPPLY

The machine has to be connected to water supply by an adequately trained person.

Since ASKO washers have a built-in heating element, you only need a cold water inlet. The connection should be made by someone who is su ffi ciently skilled. Use the hose supplied with the washer. (The inlet hose is marked for correct connection.) The water pressure must be in the range 15–146 PSI. A valve should be fi tted on the water supply pipe. If a new supply pipe has been installed for the washer, it should be fl ushed thoroughly to remove any foreign particles that might clog the fi lter in the fi ll valve.

CONNECTING TO HOT/COLD WATER

SUPPLY

(Only in some models)

If your appliance has connections for both hot and cold water, then connect one hose to the cold water connection and the other hose to the hot water connection, as indicated on the back of the appliance:

COLD = cold and HOT = hot.

Hot water is supplied for programs operating at

WARM or more.

Connecting to both hot and cold water will save time and electric energy when washing.

If your washing machine model has connections for both hot and cold water, and you only wish to connect cold water, then the protective cap has to be

(or remain) attached to toe hot water connection.

The water intake hose has to be fastened fi rmly enough for the hose to have a good seal.

After connecting the hose, the seal must be checked for any leaks.

Hot water connection

(Depending on model)

A few seconds after you start a program, the washing machine will begin to fi ll with water from the hot and cold supplies. If for some reason no hot water is available, the machine waits for one minute and then fi lls with cold water only. The wash drum does not start to rotate until it begins to fi ll with water.

Read these instructions carefully and completely before you install the machine. The installation should be carried out by a quali fi ed person who is familiar with all local codes and ordinances for electrical and plumbing connections.

Cosmetic damage must be reported to your dealer within fi ve days from the date of purchase. After unpacking the washer, thoroughly check the unit for cosmetic damage.

Only use the water supply hose supplied with the appliance. Do not use any used or other hoses.

If the unit is installed on a second storey, follow local building codes. We recommend installing a drip pan.


INSTALLING THE DRAIN HOSE Drain hose can also be connected directly to the washbasin drain via a siphon. In this case, the hose, too, should be 24" to 36" mm above the fl oor. Internal hose diameter should be at least 18 mm.

See fi gure.

At least 18 mm

If the hose is extended, the internal diameter of the coupling must not be less than ½".

The machine is supplied with the outlet hose already attached. The hose should be extended over a suitable sink edge or drain pipe at a height of 24" to 36" (610 mm to 914 mm) above the bottom of the unit. (The lower height is preferable.) Make sure the hose is not kinked.

Do not extend the drain hose higher than 36”

(914 mm) from the bottom of the unit.

C

B

A


13

CONNECTING TO THE POWER MAINS

After installation, the washing machine should stand still for two hours before it is connected to the power mains.

Connect the appliance to an earthed power outlet.

After installation, the wall outlet should be freely accessible. The outlet should be fi tted with an earth contact (in compliance with the relevant regulations).

Electrical Connections

The machine is delivered readyfi tted with a plug and is intended for connection to an ASKO Dryer, which is equipped with a matching receptacle. The plug supplied with the washer can only be used with an ASKO Dryer. If the washer is used separately or with another dryer, it must be on a separate 208-240

V single-phase circuit.

If the machine is to be used in a wet area, the supply must be protected by a residual current device.

As supplied: 208-240 V, 60 Hz, 2000W heating element, 15A fuse required.

Connection upon delivery

TYPE: WMXX.XXXXX

MODEL: XXXXXX.X

Art.No.: XXXXXX/XX Ser.No.: XXXXXXXX

X kg

XXX-XXX V ~ XXXX W XXA

IPX4 XX Hz XX-X MPa

Information about your washing machine is indicated on the rating (type) plate.

Use the type A di ff erential current protection switch.

We recommend using over-voltage protection to protect the appliance in case of a lightning strike.

The washing machine may not be connected to the power mains using an extension cord.

Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair dryer.

Any repair and maintenance pertaining to safety or performance should be done by trained experts.

Connection to a permanently wired supply point must be made only by a quali fi ed electrician.

To reduce the risk of fi re, electric shock, or injury to persons, read the chapter "IMPORTANT

SAFETY INSTRUCTIONS" before operating this appliance.

14


TIPS BEFORE WASHING

This chapter includes several tips on how to prepare the laundry for washing.

LAUNDRY SORTING

Sort the laundry according to:

• how soiled it is,

• color,

• material.

CLOTHING

1. Close the zips and hook-and-loop fasteners so that they do not damage the fabric.

2. New dyed items may contain excess dye; therefore, they have to be washed separately several times.

3. Turn delicate items inside out. This will decrease the risk of tear and color fading.

4. Place very sensitive clothes and small items in a special-purpose laundry washing bag.

(The special purpose laundry bag is available as an optional accessory.)

5. Empty the pockets and turn them inside out.


15

16

LAUNDRY SYMBOLS

Observe the laundry symbols.

Wash cycle

Normal wash cycle

Permanent Press or Wrinkle

Resistant setting

Gentle/Delicate setting

Hand wash only

Do not wash

Do not wring. Hang dry, drip dry, or dry flat

Wash water temperature

Maximum water temp

205° F/95° C (EXTRA HOT)

Maximum water temp

160° F/70° C (EXTRA HOT)

Maximum water temp

140° F/60° C (HOT)

Maximum water temp

120° F/50° C (HOT)

Maximum water temp

105° F/40° C (WARM)

Maximum water temp

85° F/30° C (WARM)

Bleach instructions

Any bleach when needed

Only non-chlorine bleach

Do not bleach

Dry clean symbol

Dry clean only

Tumble dry cycle

Machine dry

Normal setting

Permanent Press or Wrinkle

Resistant setting

Gentle or Delicate setting

Do not tumble dry

Tumble dry heat setting

Any heat

High heat

Medium heat

Low heat

No heat/Air fluff

Special drying instructions

Line dry or hang to dry

Drip dry (do not spin or wring)

Dry flat

Dry in shade

Ironing instructions

Ironing is necessary

High temperature setting

Medium temperature setting

Low temperature setting

Do not iron or press with heat

Iron without steam


COLOURED COTTON

Colored cotton items labeled (140 °F / 60 °C) (HOT) should be washed at HOT the fi rst time in order to remove any excess dye. If you do not do so, there is a risk that the color will run. Use detergent without bleach in order to preserve the color of the fabric.

UNBLEACHED LINEN

Unbleached linen fabrics should be washed at HOT, using detergent containing no bleach or optical whiteners. Heavily-soiled linen can occasionally be washed at higher temperatures, but not too often as the heat can destroy the linen’s sheen and strength.

ECONOMY AND EFFICIENCY

You can save a lot of energy by not using the programs operating at higher temperatures.

Choose the Quick program if you wish to only refresh the laundry; or use the Time program. This will save water and power.

Selecting the maximum spinning speed will reduce power consumption if you dry the clothes in a dryer or a drying cabinet.

When using the programs Heavy, Everyday Wash and Standard Cotton, we recommend washing a full load.

Avoid prewash. Modern washing machines and detergents are e ffi

Prewash is only necessary for heavily soiled laundry.

Use the additional function Prewash (see

"STEP 6: Program Settings Menu – choosing extra functions / button 5").

WOOL

These fabrics are intended for either machine or hand wash. The Wool/Hand Wash program is equally gentle or even gentler than an actual hand wash.

Wool in particular is sensitive to washing and similar procedures.

If you do not wish to spin your clothes, select a setting without spinning (see "STEP 6: Choose the program settings /button 3"). However, most garments are suitable for at least a short spinning cycle . Top spinning speed available is MAX.

DETERGENTS

Detergents carrying the environment protection label are less harmful to the environment.

Only add the detergents in compliance with the recommendations by detergent manufacturers.

Recommended amount of washing detergent at certain loads and water hardness levels are speci fi ed on the detergent packaging.

VISCOSE AND SYNTHETIC FIBRES

Materials made of viscose and some synthetic fi bres are highly sensitive, and require a lot of space in order not to crease. When washing, only fi ll the drum to a half and choose a program with spinning speed MAX.

Viscose and acetates are fragile when wet.

STAINS

If your clothes are soiled with stubborn stains

(blood, eggs, co ff ee, grass etc.), they should be appropriately treated before the wash. Then, wash your laundry using the special programs (if your washing machine has them).

Do not use any chemical substances or agents; only use the stain removing detergents.

REDUCING ALLERGIC REACTIONS

(Only in some models)

The options include washing with the Allergy

Program Cotton and Allergy Program Synthetics, using the Allergy Mode program setting, or using an extra rinse (Super Rinse). These programs, program settings, and functions can be used for people with sensitive skin , such as those su ff ering from allergies, or small children.

DYEING FABRICS

If you wish to dye fabrics in the washing machine, choose the Everyday Wash program with the Super

Rinse extra function. Choose the temperature according to the dye manufacturer's recommendations.

If you dye mixed fabrics, such as polyester/cotton, choose a low spinning speed.

SAVING TIME AND ENERGY

To save time and energy, use the Everyday Wash.

This program has shorter main wash cycle than

Standard Cotton and often su ffi laundry.

Add the dye directly into the drum, rather than in the detergent compartment.

After dyeing use the Drum Cleaning program (self-cleaning program).

Use the standard amount of detergent.

When using bleaches or stain removal agents, there is danger of corrosion and discolouration.

To protect the environment, we recommend you avoid using powerful chemicals.


17

WASHING PROCESS, STEP BY STEP (1 – 8)

WARNING! - To reduce the risk of electric shock or injury to persons, read the "IMPORTANT SAFETY INSTRUCTIONS" section before operating this appliance.

STEP 1:

SORT THE LAUNDRY

See chapter "TIPS BEFORE WASHING"

Use a washing net for underwire bras. Empty the pockets. Coins, nails etc. could damage the machine and the fabric.

STEP 2:

TURN ON THE MAIN SWITCH.

Turning on

Press the on/off button.

Turning off

Press the on/off button.

If the machine does not accept the on/off command correctly, wait for at least 8 seconds before pressing any other button.

STEP 3:

OPEN THE WASHING MACHINE DOOR AND INSERT THE LAUNDRY.

Open the washing machine door by pulling the handle towards you.

1 2 3

18

Place the laundry into the washing machine drum.

Before doing so, make sure the drum is empty.

Do not overload the drum!

If the washing machine drum is too full, the laundry will not be washed as thoroughly.


STEP 4:

ADD THE DETERGENT AND THE CONDITIONER.

Recommended amount of detergent is usually speci fi ed on the detergent packaging. When washing a smaller amount of laundry, the amount of detergent used can be decreased.

Observe manufacturers' recommendations regarding the type of detergent suitable for certain temperatures, load size, and water hardness.

Liquid detergents

We don’t recommend liquid detergents because they tend to produce more suds than powder detergents when used in water temperatures of (150 F°) HOT or higher.

If you should try a liquid detergent, start with a very small amount, such as 1 to 2 tablespoons. Also, liquid detergent can be used for all programs without prewash, so add it into the main wash compartment.

Detergents

Laundry detergents are available in low-, normal- and high-sudsing formulas. A detergent´s ability to clean is not relative to the amount of suds it produces. Excess suds in a front-loading washer actually interfere with the cleaning because they cushion the tumbling action. Also, high-sudsing detergents are more di ffi use of anything other than a low-sudsing detergent can cause severe oversudsing, which could cause suds to backup through the detergent compartment and run down the front of the washer onto the fl oor. If oversudsing occurs, run the wash through one or more rinse programs until all items are thoroughly rinsed.

Remove the laundry then run the washer through a Normal wash program to get rid of any remaining detergent.

We recommend that you don’t use bleach in your ASKO washer. The tumbling wash action, temperature control options, extended wash times and proper amount of detergent are su ffi

Recommended powder detergents

ASKO washers use 50% to 75% less detergent than most other washers. This is because of their low water consumption and the fact that all the wash water is repeatedly circulated through the laundry, ensuring that all the detergent is fully utilized. We recommend that you use powder detergents made speci fi cally for frontloading washers. These are sometimes called HE (High-E ffi www.askona.com to see the powder detergents we recommend for ASKO washers.

We recommend that you do not use any powder detergent that doesn’t wash completely out of the detergent drawer.

We recommend adding the powder detergent immediately before the washing cycle. Otherwise, make sure the detergent compartment in the dispenser tray is completely dry before adding the powder detergent, as otherwise, the powder detergent may cake before the start of the washing process.

Detergent Amounts Based on Water Hardness

The amount of detergent needed can vary due to di ff erences in water hardness. To determine the water hardness in your area, contact your local water utility or area water softening company. The harder the water, the more detergent you may need. Refer to the chart below for the recommended detergent amounts based on water hardness. Remember, you should adjust the amount of detergent you use by small amounts until you fi nd the correct amount.

Note that 12 grains and higher is extremely hard water and detergent alone may not be enough. You may need to use a water softener to maximize the performance of your washer. Also, in areas with hard water (9+) you may need to wash at lower temperatures to prevent hard water deposits from forming in the tank and wash system.

Amount of detergent to use

The amount of detergent needed varies among the di ff erent brands, but for most detergents, you need only one or two tablespoons. Using too much detergent can result in detergent residue being left in your clothes, which can cause them to appear gray or dingy. You should start with a small amount of detergent and increase it only if the cleaning results are unsatisfactory.


19

Additionally, you should never put detergent in the prewash compartment unless you are using a wash program that has a prewash cycle. This could cause excess foaming, which could damage the machine.

The amount of detergent needed can also depend on the hardness of the water in your area. See the

“Detergent Amounts Based on Water Hardness” section on the next page for more details.

Recommended detergent amounts based on water hardness

Detergent amounts

Water hardness

Soft (0-3 grains per gal.)

Medium (4-8 grains per gal.)

Hard (9+ grains per gal.)

Pre Wash

1 teaspoon

1 teaspoon

1 teaspoon

Main Wash

1 to 1-1/2 tablespoons

1 to 2 tablespoons

2 to 3 tablespoons

Laundry ball or washing bag

If you are using a laundry ball or a washing bag, place it directly into the drum and choose a program without any prewash.

An excessive amount of detergent will not improve washing results. Rather, it will lead to foaming and increase the environmental impact. We recommend using less detergent. Only increase the dosage if you are not satis fi ed with the washing results.

Fabric softener

Pour the conditioner into the dispenser tray, into the compartment with the symbol . Observe the recommendation on the conditioner packaging.

Do not fill the conditioner compartment over the max. indication (maximum indicated level). Otherwise, the conditioner will be added to the laundry too soon, leading to poorer washing effect.

20


STEP 5:

CHOOSE THE PROGRAM.

Choose the program by rotating the Program selector knob in either direction.

The Program selector knob can be used when arrows appear on the display.

Choose the program depending on the type of laundry and how heavily soiled it is (see chapter "TIPS

BEFORE WASHING").

Estimated program duration will appear on the display.

Extra program settings can also be selected for each program.

See STEP 6.

Choose between the following programs:

Program Description

1. EVERYDAY WASH Program for lightly to moderately dirty laundry. The temperature can be set separately; therefore, observe the instructions indicated on the clothing.

Wash the clothes worn directly on the skin at HOT. Less heavily soiled laundry will be thoroughly cleaned at WARM. Spinning speed can also be freely selected. Default setting is maximum spinning speed.

Program duration and amount of water will be adjusted to the amount of laundry.

2. STANDARD COTTON

3. MIX/SYNTHETICS

4. WOOL/HAND WASH

5. DARK WASH

6. TIME PROGRAM

Program for normally or heavily soiled laundry, white or coloured. The temperature can be set separately; therefore, observe the instructions indicated on the clothing worn directly on the skin. Choose WARM if the laundry is only lightly dirty. Spinning speed can be set to your preference.

Default setting is maximum spinning speed.


Program for delicate clothing made of synthetic and mixed fibres or viscose, and for simple care of cotton. The highest available temperature is HOT.

Observe the instructions indicated on the clothing. Most synthetic fabrics will be washed at WARM. Clothing worn directly on the skin should be washed at HOT. Maximum spinning can be decreased if necessary.

Gentle program for washing wool, silk, and clothes that require manual washing. Maximum temperature is WARM. This program has a short spinning cycle. Top spinning speed available is MAX.

This program is used for washing dark laundry using special-purpose detergents for black laundry. The program washes at low temperatures, with gentle tumbling and lower spin speed.

Use this program when you wish to wash the laundry for a specific amount of time. Duration can be set from 20 minutes to 3 hours (in 15-minute steps).

In this program, select the corresponding washing time and temperature according to the type of laundry being washed.


21

22

Program

7. AUTO PROGRAM

(Auto)

8. QUICK PROGRAM

(Quick)

9. HEAVY

10. RINSE

Description

This program automatically adjusts the duration of the main wash and number of rinses depending on the amount of laundry in the machine.

No extra program settings are possible.

Program for normally soiled cotton and/or linen clothes for daily use up to a full load. You can select "Cold" (incoming water temperature), WARM,

HOT or EXTRA HOT. The lower the selected temperature, the shorter the program time. Garments worn next to the skin should be washed at EXTRA

HOT.

Program for heavily soiled laundry. Use the prewash option. The temperature can be set separately; therefore, observe the instructions indicated on the clothing. Maximum available temperature is EXTRA HOT. It is suitable for very heavily soiled laundry.

Spinning speed can be set to your preference.


This program includes 2 cold rinses and a short spinning cycle. The program is suitable for laundry that only needs rinsing, and for cleaning cloths or mops.

Use the program when you only wish to spin the laundry.

11. SPINNING

(Spin)

12. DRAIN

13. EASY CARE

14. DRUM CLEANING

15. JEANS

16. SHIRTS PROGRAM

(Shirts)

17. SANITIZE

18. BEDDING PROGRAM

(Bedding)

If you only wish to pump out the water from the washing machine, choose the Drain program.

Program for delicate clothing made of synthetic and mixed fibres, and for simple care of cotton. It may also be used for pillows, quilted jackets and similar items, as it uses a lot of water for the wash. Carefully read the washing instructions. If the outer layer has a membrane, do not use a conditioner. Washing temperature can be set up to HOT, and spinning speed can be set up to MAX rpm.

This program is used to clean the drum and to remove detergent residues and bacteria. The drum has to be empty. Only add a small amount of powder detergent. You may also add a small amount of vinegar (approximately 2 dcl) or sodium bicarbonate “baking soda” (1 tablespoon or 15 g). Run this program at least once a month.

Program for washing jeans. It uses low temperature and a low spin speed.

Due to a higher water level and an extra rinse, there will be no traces of detergent on the jeans.

This program washes the collars and cuffs without wrinkling them. The wash takes place at a low temperature, with a greater amount of water and gentle tumbling.

This program is used to wash clothes that require special care, such as baby clothes or clothes for people suffering from skin allergies.

The program is also suitable for washing bedding (against mites).

We recommend turning the garments inside out as this will also thoroughly wash out the skin residues or residues of skin treatment products.

The program is a combination of a heating and extra rinsing that removes any detergent residue.

This program is used to wash bedding, pillows, and larger items. Weekly wash of your bedding will remove skin residue and mites that cause allergies. Observe the instructions for washing and maintenance. The wash uses a large amount of water and extra rinse cycles.


Program

19. ANTI-ALLERGY

PROGRAM COTTON

(Allergy program cotton)

Description

This program is used to wash normal to heavily soiled clothes that require special care, such as clothes for people with highly sensitive skin or skin allergies. We recommend turning the garments inside out as this will also thoroughly wash out the skin and other residues.

You can also select the option to wash at maximum temperature and maximum spinning speed.

20. ANTI-ALLERGY

PROGRAM

SYNTHETICS

(Allergy program synthetics)

This program is used to wash clothes that require special care, such as clothes for people with highly sensitive skin or skin allergies. The program is also suitable for people sensitive to washing detergents. We recommend turning the garments inside out as this will also thoroughly wash out the skin and other residues.

21. QUICK PROFESSIONAL Program for smaller amounts of lightly soiled laundry. The program washes

PROGRAM

(Quick Pro) with gentle tumbling and lower spin speed.

(4 kg, WARM, 59 min)

22. SYSTEM SETTINGS Use the program selector knob to choose System Settings and confirm with

ENTER (button "2").

Use the Program selector knob to scroll through the settings.

The following options are available:

– Child Lock,

– Language (language selection),

– Programs (set of programs),

– Display (display unit: contrast & logo),

– Sounds (acoustic signals),

– Reset.

See chapter "SYSTEM SETTINGS".


23

STEP 6:

CHOOSING THE PROGRAM SETTINGS

Using the program settings, the washing programs can be further adjusted to your wishes.

Some program settings may not be available for your selected program.

Selected program settings will remain stored after the end of the washing cycle and may be changed subsequently (except for delayed start which is not stored after the wash is complete).

24

1. Washing mode

2.

Temperature

3.

Spin speed

1 2 3 4 5 6

4.

Super Rinse

5.

Additional program option (choosing extra functions)

6.

Start delay

Choose the program settings before pressing the START button.

Program settings cannot be changed during the progress of a program.

Press the button under the program setting to display the information (INFO) about the each program setting.

Following are the program settings that may be selected using the buttons 1 to 6:

1. Washing mode

By pressing the button 1, you can choose between washing modes:

(Basic setting)

• Green mode

(Wash that saves energy; longer washing time, lower water consumption).

• Speed Mode

(Time-saving wash; shorter washing times, higher water and energy consumption)

In the Cotton program, we recommend a half-load.

• Allergy Mode

(Wash with extra water, extra rinsing, extended washing time, higher water and energy consumption).

• Intense Mode

(Wash that improves cleaning performance, with extra water and extended washing time).

2. Temperature

By consecutively pressing the button 2, you can set the temperature for the selected program, choosing from the following available values:

Cold / Warm / Hot / Extra Hot

The actual available temperature options will depend on the selected program.


3. Spin speed

By consecutively pressing the button 3, you can set the spin speed, choosing from the following available values:

Max. / Min. / No S / No D / (rpm) (max rpm = depends on the model)

Default setting is MAX; it depends on the selected program (spin rate can be changed – reduced or increased

(only in some models)).

The actual available spin speed will depend on the selected washing program.

With the N

O

d (no drain) option, the program will not include a spin cycle, and the water from the last rinse will remain in the washing machine. The laundry will stay in the water from the last rinse, which will prevent creasing. If you have selected the No d (No Drain) option, you have to select the Drain or Spinning program after the end of the washing program to pump the water out from the machine before you open the washing machine door.

4. Super Rinse (extra rinses)

By pressing the button 4, you can switch the Super Rinse option on or o ff (OFF).

To increase the number of rinse cycles (+2), select the Super Rinse setting. This is recommended for persons with highly sensitive skin and/or in areas with very soft water.

Availability of this setting will depend on the selected washing program.

5. Choosing extra functions (Additional program option)

Press the button 5 to con fi rm the extra functions. Then, use the Program selector knob to scroll the list of functions or options. Con fi rm the function you wish to select by pressing the button 1.

The following extra functions are available:

* Prewash

To use a prewash before the main wash, choose the Prewash option. Use of this function is recommended for heavily soiled laundry or for laundry with stubborn surface stains. Con fi rm the selection by pressing the button 1 (On / O ff ). To return to the main menu, press the button 6.

Add the prewash detergent into the prewash compartment and the main wash detergent into the main wash compartment of the dispenser tray (see chapter "DISPENSER TRAY").

* High water level

For a larger amount of water after the wash and spinning cycle, select the High Water Level option. Con fi rm the selection by pressing the button 1 (On / O ff ). To return to the main menu, press the button 6.

* Anti-crease

If you do not want your laundry to crease during the wash or to be tumbled gently, choose the Anti-Crease option. This function is recommended for delicate laundry. Con fi rm the selection by pressing the button 1 (On

/ O ff ). To return to the main menu, press the button 6.

Some functions may not be available on all programs.


25

6. Start delay

Press the button 6 to choose the delayed start when you wish the washing program to start after a certain period of time (30´ to 24 hours after you press the Start button).

Everyday wash Allergy Warm Min Off OK

5

2:11

6

The estimated time remaining until the end of the washing program will be indicated above the button 6.

Press the button 6 for the arrows to appear.

Use the Program selector knob or the button 6 to set the delay from 30´ to 6 hours in 30-minute steps, and then from

6 hours to 24 hours in 1-hour steps.

Press the button 5 (OK) to con fi rm your selection.

Press the Start button to start.

When the countdown reaches zero, the selected washing program will start automatically.

Delayed start paused

5

03:50

To cancel the delay and start the washing process immediately, press the button 5 .

To change the start delay time, press the Start/ Stop button and hold it for 3 seconds. Then, use the button 6 or the

Program selector knob to set a new start delay time. After selecting the new delay time, press the Start button again.

If you have set the delayed start function, and you are using liquid detergent, we recommend setting a program without a pre-wash.

26


STEP 7:

START THE WASH

Close the washing machine door and press the Start /Pause/Stop button.

Start (short press of the button – start/resume)

Pause (short press of the button – pause)

Stop (press and hold for 3 seconds – stop or cancel)

Starting

2:20

Remaining time

Depending on the selected program, anticipated washing time will be displayed in hours and minutes.

Actual washing time will depend on the selected program, load, type of laundry, spin speed etc.

Actual washing time may be longer or shorter than initially displayed.

Remaining time will be updated during the program duration, depending on the actual amount of laundry and amount of water pumped into the machine. The last remaining time update takes place before the fi nal spinning cycle.

In case of uneven distribution of laundry, the time on the display will fl ash and it will not count down.

Once the laundry is evenly redistributed, the washing time will continue and it will stop fl ashing.

Washing

2:20

Adding or removing laundry after the start of the program

To add or remove laundry during the

Stop program Paused Add clothes progress of a washing program, use the

Start/ Pause /Stop button to pause the program. Then, press the button 5 to select "Add clothes".

5

The door may be opened when the water is pumped from the machine. Then, add or remove the laundry.

Close the door and continue the program. Press the Start /Pause/Stop button.

The program will resume from the point at which it was interrupted.

Door can not be opened due to high temperature - please restart.

If the door cannot be opened, it is possible that the temperature in the machine is too high.

The result will not be satisfying adding clothes this late - please start.

Also, if the door cannot be opened, it is possible that the program has been running for too long and any laundry added at that point would not be e ffi


27

Pausing, stopping or changing the program

Stop program Paused Add clothes

To pause the program, shortly press the

Start/ Pause /Stop button.

To resume a program, press the Start /

Pause/Stop button again.

1

To change or stop the washing program, press the Start/Pause/ Stop button and hold it for 3 seconds.

Use the button 1 to choose "Stop program". The program is canceled and the water is pumped out of the machine if necessary. Only then will you be able to open the washing machine door. Use the Program selector knob to select a new program. If necessary, add detergent, and then press the Start /Pause/Stop button.

A washing program can be paused by pressing the ON/OFF button.

The washing machine will switch o ff .

After the washing machine is switched on, press the Start button to resume the program.

Do not open the detergent dispenser tray while the appliance is operating.

28


STEP 8:

END OF PROGRAM

Cycle completed succsessfully

Start new

Add fav

After the end of the washing program, the display will indicate that the program has been successfully completed

("Cycle completed successfully").

5

Anti creasing Cycle completed succsessfully

Stop Anti creasing

If you have selected the Anti-Crease extra function, gentle tumbling will continue after the end of the washing program in order to prevent creasing.

6

Open the door towards you and remove the laundry from the washing machine.

Make sure the washing machine drum is empty.

If you do not take any action within 5 minutes after the end of the program, the display will switch o ff to standby mode in order to save power.

The display will light up again if you press the ON/OFF button or open the washing machine door.

After the washing cycle, close the water intake and pull out the washing machine plug from the power socket.

Favourite programs

Cycle completed succsessfully

Start new

Add fav

After the end of the program, you can use the button 6 to store the program, including all extra settings, as your favourite program.

6

Make your list of four own favourite programs.

Fav. list position: Favourite

2

Confirm

4

Up to 4 favourite programs can be stored.

Back

Choose the favourite program position

(number) using the button 2; the most recently used program, including all settings, will be o ff ered.

To store a program, con fi rm with the button 4.

If you do not wish to store the program after the wash, rotate the Program selector knob and you will return to the program selection; or, simply open the washing machine door.


29

Changing a favourite program

If you wish to store a program after the end of the washing cycle, but there is no more room for another favourite program (only 4 favourite program slots are available), then one of the existing stored favourite programs can be substituted with a new one.

Fav. list position: 1. Favourite Confirm Back

Use the button 2 to scroll through the list of Favourite programs.

Press the button 4 to con fi rm the program to be replaced.

2 4

1. Fav Auto will be replaced Yes No

Con fi rm the replacement by pressing the button 5.

5 6

The list of favourite programs will appear when you switch on the washing machine.

If you do not take any action for 5 minutes, the display will switch to standby mode.

To activate the display, press the ON/OFF button or open the washing machine door.

30


SYSTEM SETTINGS

System settings Enter

In the main menu, use the Program selector knob to select System Settings.

Con fi rm the selection by pressing the button 2.

2

Then, use the Program selector knob to scroll the list of the following settings that you can adjust:

• Language (language selection),

• Programs (set of programs),

• Display (display unit: contrast & logo),

• Sounds (acoustic signals),

• Reset.

Use the button 6 (BACK) to return to System Settings or to the main menu.

Press the INFO button to display brief information about the setting.

CHILD LOCK

Child lock Info Back

Child lock can be activated by pressing the button 1 . This will prevent children from switching on the machine.

1

Child lock Info Back

Press the button 1 to deactivate the child lock.

When the child lock is activated, no other function can be selected.

1

Child lock Locks user interface to any interactions.

Hold for 3 sec to deactivate.

To temporarily (for 3 minutes) switch o ff the child lock, press the 1 and 4 buttons simultaneously and keep them pressed for 3 seconds.

1 4


31

LANGUAGE

Language

Language

Russian

3

Russian

3

OK

6

You can choose between 25 languages.

Press the button 3 for the arrows to appear. Use the Program selector knob or the button 3 to scroll the list of languages.

Use the button 6 to con fi rm the selected language.

Back

Use the button 6 to return to System

Settings.

6

32

PROGRAMS

The main menu includes the entire set of programs that you can choose using the Program selector knob.

This setting allows only displaying the selected program in the main menu.

Programs Sports wear

1 3

Info Back

6

Press the button 1 for the arrows to appear. Use the Program selector knob or the button 1 to select a program.

Use the button 3 to set whether this program is to be displayed or not:

On / O ff .


Settings.

DISPLAY UNIT

Display Contrast Logotype Back

Set the contrast and logo display.

Contrast

Logotype

1

1 2

3

3 4 5 Back

Use the buttons 1 to 5 to set the contrast.

1

1

Back

Use the button 1 to toggle logo display on or o ff .

If you choose on , the logo will be displayed on the display unit when the washing machine is turned on.

6


Settings.


SOUNDS

Choose whether audible signals are switched on or o ff .

Sounds Mid Info

1 4

Back

6

Use the button 1 to switch acoustic signal on or o ff .

Use the button 4 to choose between the following settings: low, mid, and high. As you scroll through the options, a sample audible signal will be sounded.


Settings.

RESET

This means that all settings will return to the default settings and your own settings will be deleted.

Reset Yes Info Back

Con fi rm the selection by pressing the button 3 (YES).


Settings.

3 6


33

34

CLEANING AND MAINTENANCE

CLEANING THE FILTER

The washing machine has a fi lter that will retain smaller objects such as coins, buttons, hair etc.

1 Before cleaning, drain the water from the washing machine using the Drain program, and disconnect the washing machine from the power mains.

Open the pump fi lter cover using appropriate tools

(emergency door opening tool is located on the back side of the dispenser).

Release the water drain hose from the holder.

2

Before cleaning the fi lter, drain the water from the washing machine by placing the end of the water drain hose over a large shallow container and opening the cap on the water drain hose.

3 Gradually rotate the fi lter in the counter-clockwise direction and pull it out.

4

Clean the fi lter thoroughly under running water.

5

Remove all objects and impurities from the fi lter housing and the impeller.

6

Replace the fi lter as shown in the fi gure and fasten it by rotating in the clockwise direction. For a good seal, the fi lter seal surface should be clean.

Also re-install the drain hose.


CLEANING THE DISPENSER TRAY AND DOOR RUBBER GASKET

1 Press the tab to completely remove the dispenser tray from its housing.

A B

2 Rinse and thoroughly clean the tray. You may also remove the cap from the plug in the conditioner compartment (A). Clean any residue from the cap and tube.

Clean the dispenser tray (B) interior.

Replace the cap on the plug.

3 Use a brush to clean the nozzles on the upper side of the dispenser tray housing.

After a washing program, nozzles that clean the interior of the dispenser are automatically switched on

(only with some models).

4 Replace the detergent dispenser into its housing.

Close the dispenser tank!

Do not wash the dispenser tank in the dishwasher!

5 After every wash, wipe the rubber door seal to extend its useful life.


35

CLEANING THE APPLIANCE EXTERIOR

Wipe the washing machine exterior and the display unit using a soft damp cotton cloth and mild detergent.

Do not use any solvents or cleaning agents that could damage the washing machine (please observe the recommendations and warnings provided by the manufacturers of the cleaning agents).

Do not clean the washing machine with a jet of water!

Always disconnect the washing machine from the power mains before cleaning.

CLEANING THE WASHING MACHINE INTERIOR AGAINST ODOURS

Modern detergents often allow washing clothes at low temperatures. This means that residue may accumulate in the washing machine, which in turn could cause odours.

To avoid such odorous, we recommend running the self-cleaning program (Drum-cleaning) once per month.

Use a small amount of powder detergent and do not put any laundry in the drum.

36


CLEANING THE RINSING HOLES (UNDER THE AGITATOR IN THE DRUM)

If you believe that objects like nails or paper clips fell into the washing machine drum, check the area underneath the rib. Such objects may rust (corrode) and cause stains on your clothes. Nails and other sharp objects can also cause holes in the fabric.

Proceed as follows:

1

Insert a screwdriver or a similar tool into the slot in the rib and carefully push it to the left.

2

Hold the rib with the other hand and pull it towards you.

3

Lift the drum rib.

4

Remove any objects.

5

Place the rib into the installation slot indicated with

"F" towards you. Make sure all ribs are fi rmly in place in their respective slots in the drum. Push the rib inwards (as indicated by the arrow in the fi gure) until it snaps.

If you are using hard water

If you are washing with hard water (causing limescale build-up), a greyish-white fi lm may appear on the washing machine drum. To remove this fi lm, add vinegar into the washing machine drum and select any program with a temperature of EXTRA HOT, or the Drum Cleaning program. See STEP 5: Choose the program.

Repeat the process as necessary.


37

38

ERRORS – WHAT TO DO?

Disturbances from the environment (e.g. the power grid) may result in various error reports (see

Troubleshooting table). In such case:

• Switch ff the appliance, wait for 1 minute, switch the appliance back on, and repeat the washing program.

• If the error persists, call an authorized service unit.

• You will be able to solve most of the problems in appliance operation by yourself (see Troubleshooting table below).

• Repairs may only be carried out by an adequately trained person.

• Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty. In such cases, the costs of repair shall be charged to the user.

The warranty does not cover the errors or failures resulting from disturbances from the environment

(lightning strike, power grid failures, natural disasters etc.).

Problem/error Cause

Washing machine door does not open.

• Water level too high.

• Water temperature in the washing machine is too high.

What to do?

• Drain the water using the Drain or Spinning program. See "Step 5: Choose the program".

• Wait for the water temperature to drop and pump out the water. If you still cannot open the door, use the emergency door opening tool (see chapter

"ERRORS – WHAT TO DO? / Manual opening of washing machine door").

• Press the Start /Pause/Stop button to resume the program.

The machine will not start.

Washing program is not in progress.

• Power supply failure.

• Washing machine door is not properly closed.

• There is no voltage in the power outlet.

• Firmly press on the washing machine door until you hear two clicks when it is closed.

• Check if the plug is connected to the power outlet and whether there is electric current (or voltage) in the outlet.

• Delayed start function has been selected.

• To cancel the delayed start function, press the

Start /Pause/Stop button and hold it for three seconds.

• Low inlet water temperature.

• Program duration can be up to 60% longer than initially anticipated in the normal progress.

Washing time is longer than anticipated (the time is regularly updated on the display unit).

• UKS* (*unbalance system) stability system engaged due to unevenly distributed laundry.

• Low mains voltage.

• Program time is extended due to the need to redistribute the laundry in the drum.

• Washing machine needs more time because the power mains voltage is too low.

Display does not light up.

The wording on the display unit is not in your language.

• Power supply failure.

• There is no voltage in the appliance.

• You have not selected your preferred language yet.

• Program time is extended by the duration of the power supply failure.

• Check if the plug is connected to the power outlet and whether there is electric current (or voltage) in the outlet.

• Choose the preferred language (see "STEP 5 /

System Settings / Choosing the language").


Problem/error

Wet laundry

Cause What to do?

• A small amount of laundry will often be unevenly distributed.

• Loosen and redistribute the laundry and select the

Drain or Spinning program.

• Increase the amount of laundry in the washing machine and restart the program (see "STEP 7:

Start the wash / Adding or removing laundry after the start of the program").

There are traces of grease (or grease rolls) on the clothes.

• The laundry was very greasy.

• Wash the laundry again. When your laundry is this heavily soiled, add more washing powder or use a liquid detergent.

There are still stains on the laundry.

• You used bleach-free liquid detergent or powder detergent for coloured laundry.

• Use a detergent that contains bleach.

• You selected an unsuitable program.

• Use special stain removers.

There are white residues of washing powder on the laundry.

• This is not due to poor rinsing by your washing machine, but rather due to phosphatefree detergents which contain ingredients (zeolites) for water softening. These ingredients may be deposited on the laundry.

• Immediately rinse the laundry again.

• Use liquid detergents that do not contain zeolites.

• Try removing any residues with a brush.

There is powder detergent left in the main wash compartment of the detergent dispenser tray.

• Water pressure not high enough.

• Clean the net on the water supply hose.

• Some washing powders may stick strongly to the dispenser tray if it is empty.

• Choose higher water level or extra rinse (see

"Step 6 / Choose program settings").

• Wipe the dispenser tray before adding the powder detergent.

There is conditioner left in the conditioner compartment of the dispenser tray.

• Plug cap is not positioned correctly or it is clogged.

Odour in the washing machine drum.

• Residues of fabric, washing detergent, and conditioner in the filter.

• Development of germs and bacteria.

• Make sure the plug cap in the conditioner compartment of the dispenser tray is positioned correctly.

• Clean the plug cap (see chapter "CLEANING AND

MAINTENANCE / Cleaning the dispenser tray").

• Check if the filter is clean.

Machine is moving during spinning.

• Unevenly distributed laundry or not enough laundry.

• Choose a self-cleaning (Drum Cleaning) program

(see "STEP 5: Choose the program").

Machine is moving during operation.

• Feet not adjusted correctly.

• Level the feet (see chapter "INSTALLATION AND

CONNECTION / Adjusting the feet").

• Transport bolts not removed.

• Remove the transport bolts (see chapter

"BEFORE USING THE APPLIANCE FOR THE

FIRST TIME / Transport protection").

• The washing machine will automatically decrease the spin speed if vibration is too strong.

• Increase the amount of laundry in the washing machine and restart the program (see "STEP 7:

Start the wash / Adding or removing laundry after the start of the program").


39

Manual opening of washing machine door

Washing machine door may be opened manually if the appliance is not connected to the power mains and if the water has been pumped out of the machine.

A Choose the Spinning or Drain program to pump the water from the machine. If this does not work, water has to be drained from the washing machine drum manually. See chapter "Cleaning the trap and drain pump" in the chapter "CLEANING AND MAINTENANCE".

B Make sure the main switch is o ff and that the plug is disconnected from the power outlet.

C Take the emergency door opening tool (found at the back of the dispenser) and insert it into the upper part of the slot on the right-hand side of the washing machine door latch.

40

D Press the key (key=the emergency door opening tool) downwards (all the way, until you hear a click) to unlock the washing machine door. When the door is unlocked, open it by pulling towards you.

1

2

If the washing machine door still cannot be opened, call a service technician.


FAILURE DISPLAY

In case of a failure while a program is in progress, the relevant Error X is indicated on the display unit.

Error 3 Info EXIT

Press the INFO button to display the error description.

Switch o ff the appliance and turn it back on.

5

Errors indicated on the display unit may include the following:

Error Error indication on the display unit What to do?

E1

E2

THERMISTOR ERROR

Temperature sensor error.

DOOR LOCK ERROR

• Inlet water too cold. Repeat the washing program.

• If the appliance reports this error again, call a service technician.

Restart the program. If the error reoccurs, call a service technician.

E3 WATER FILLING ERROR

E6

E7

E7.1

E10

HEATING ERROR

Water heating error.

DRAINING ERROR

Water draining error.

DRAIN SYSTEM ALERT

Water drain system alert.

WATER LEVEL SENSOR ERROR

Check the following:

• is the water inlet valve open,

• is the filter on the water inlet hose clean,

• is the water supply hose deformed (clipped, clogged etc.).

Then, press the START button to resume the program.

If the error reoccurs, call a service technician.



• is the pump filter clean,

• is the drain hose clogged,

• is the drain clogged,

• is the drain hose fitted at the right height (see chapter on drain hose installation in the instruction manual).

Then, press the Start button again. If the error reoccurs, call a service technician.

Alert about reduced water flow in the pumping stage.


• is the pump filter clean,

• is the drain hose clogged,

• is the drain clogged,

• is the drain hose fitted at the right height (see chapter on drain hose installation).


E11 OVERFLOW

Water overflowing.

E12 MOTOR ERROR

E22 DOOR LOCK ERROR

Error while locking the door.



Door is closed, but it cannot be locked. Close the door again. Turn the washing machine off, then restart the washing program. If the error reoccurs, call a service technician.


41

Error Error indication on the display unit

E23 DOOR UNLOCK ERROR

Error while unlocking the door.

E36 COMMUNICATION UI AND PMCU

Error in UI and PMCU communication.

UNBALANCE

Unevenly distributed laundry.

STERIL TUB ALERT

Warning – Self-cleaning program

What to do?

Door is closed, but it cannot be unlocked. Turn off the washing machine, then turn it back on. If the error reoccurs, call a service technician. See instructions for opening the door – chapter on manual door opening.

Turn off the appliance and turn it back on. If the error reoccurs, call a service technician.

Manually distribute the laundry and run the spinning program.

Use the self-cleaning program (DRUM CLEANING); see STEP 5.

Unevenly distributed laundry or lumps of laundry in the washing machine drum may cause problems such as vibration and noisy operation. The washing machine will sense this and activate the UKS* (*unbalance system).

Smaller loads (e.g. one towel, one sweater, one bathrobe etc.) or clothes made of materials with special geometrical properties are virtually impossible to distribute evenly across the washing machine drum

(slippers, large items etc.). This results in several attempts to redistribute the laundry, which in turn leads to longer program duration. In extreme cases of unfavourable conditions, the program can be completed without the spinning cycle.

UKS* (*unbalance system) allows stable operation and extends the useful life of the appliance.

42


SERVICE

LIMITED WARRANTY – RESIDENTIAL

APPLIANCES

ASKO Appliance Inc., a Delaware corporation

(hereinafter “ASKO”) warrants the original purchaser

(the “ASKO Customer”) of the ASKO product (the

“ASKO Product”), who purchased the appliance from a distributor, dealer, manufactures representative or other seller who has been authorized by ASKO

(“Authorized ASKO Dealer”), that this ASKO Product is free of defects in material and workmanship, subject to the terms and conditions set forth herein.

The limited warranty covers parts and labor, except as set forth in this Limited Warranty. Service must be provided by an ASKO designated service company.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER

THIS LIMITED WARRANTY SHALL BE PRODUCT

REPAIR AS PROVIDED HEREIN. The limited warranty is valid only in the United States or Canada and applies only when the appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.

Residential ASKO Products Used

Exclusively for Household/Personal

Purposes:

Two (2) Years limited Warranty – Any warranty service claims for residential ASKO Products must be fi led with ASKO within two (2) years from date of purchase.

Residential ASKO Products Not Used

Exclusively for House Hold Purposes, used

Commercially or Use in marine, Mobile or

Aeronautical Applications:

One (1) Year limited Warranty – Any warranty service claims for ASKO Products not used exclusively for household and personal use, used commercially or used in marine, mobile, or aeronautical application must be fi led with ASKO within One (1) year from date of purchase.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1. Replacement parts or repair labor if this appliance is used in a manner that is inconsistent to published user or operator instructions and or/or installation instructions.

2. Service calls to correct the installation of your appliance, to instruct you on how to use your appliance, to replace or repair house fuses, or to correct house wiring or plumbing.

3. Consumable parts are excluded from warranty coverage.

4. Damage resulting from accident, alteration, misuse, abuse, fi re, fl ood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by ASKO.

5. Cosmetic damage, including scratches, dents, chips or other damage to the fi nish of your appliance, unless such damage results from defects in material or workmanship and is reported to ASKO within 5 days from date of purchase.

6. Pickup and delivery. This appliance is intended to be repaired in your home.

7. Repairs to parts or systems resulting from unauthorized modi fi cations made to the appliance.

8. Expenses for travel and transportation for product service if your appliance is located in a remote area where service by an authorized ASKO servicer is not available.

9. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with ASKO’s published installation instructions.

10.Replacement parts or repair labor on appliances with original model/serial numbers that have been removed, altered or cannot be easily determined.


43

DISLCAIMER OF IMPLIED WARRANTIES

YOUR SOLE AND EXCLUSIVE REMEDY

UNDER THIS LIMITED WARRANTY SHALL BE

PRODUCT REPAIR AS PROVIDED HEREIN. ASKO

SHALL NOT BE LIABLE FOR INCIDENTIAL OR

CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusion may not apply to you. This warranty gives you speci fi c legal rights, and you also may have other rights that vary from state to state or province to province.

If you think you need repair service, fi rst see the

“Trouble Shooting” section of the Use & Care Guide.

If you are unable to resolve after checking “Trouble

Shooting” additional help can be found by calling

ASKO Consumer Care at 1-800-898-1879

44


BEFORE CALLING A SERVICE TECHNICIAN

When you contact a service centre, please state the model (1), type (2), and serial number (3) of your washing machine.

Model, type, and serial number are indicated on the rating (type) plate located on the washing machine door casing.

In case of a failure, only use approved spare parts by authorized manufacturers.

Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty. In such cases, the costs of repair shall be charged to the user.

1, 2, 3

2 3 1

TYPE: WMXX.XXXXX

MODEL: XXXXXX.X

Art.No.: XXXXXX/XX Ser.No.: XXXXXXXX

X kg

XXX-XXX V ~ XXXX W XXA

IPX4 XX Hz XX-X MPa

Should you need further assistance, you can write to

ASKO Appliances with any questions or concerns at the address below:

ASKO Appliances Inc.

Customer Care Center

PO Box 940609

Plano, Texas 75094-0609


45

TECHNICAL INFORMATION

TECHNICAL INFORMATION

Height

Width

Depth

Weight

Drum volume

Rated power

Heater power

Water pressure

Material for the drum and dispenser

Housing material

Water connection

Drain hose

850 mm

595 mm

695 mm

88 kg

76,6 l (2,71 cu.ft.)

See rating plate

See rating plate

0,1–1 MPa

1–10 kp/cm 2

10–100 N/cm 2

Stainless steel

Hot-dip galvanized and powder coated sheet metal, or stainless steel sheet (depending on model)

1.5 m pex hose

1.6 m polypropylene hose

46


PROGRAM TABLE

Program

1. Everyday wash

2. Standard cotton

3. Mix/Synthetics

4. Wool/Hand wash

5. Dark wash

6. Time program

X HOT X I

X WARM X N

X WARM X S

WARM H

WARM X E

X WARM E

7. Auto program WARM N

8. Quick program

1)

COLD X N

9. Heavy X HOT X I

10. Rinse

11. Spin

12. Drain

13. Easy care WARM X

-

E

N

-

14. Drum cleaning

15. Jeans

16. Shirts program

17. Sanitize

18. Bedding program

19. Allergy program cotton

20. Allergy program synthetics

21. Quick Pro

N

X WARM X S

X WARM X E

HOT I

HOT X N

HOT I

HOT

WARM

S

N

MAX

MAX

MAX

MAX

MAX

MAX

MAX

MIN

MAX

MAX

MAX

MAX

MAX

MAX

MAX

MAX

MAX

MAX

MAX

11

11

3,5

2

3

2

11

11

3,5

3,5

3,5

11

4

11

3,5

92

90

50

58

40

-

-

40

100

30

50

-

-

-

50

45

90

52

100

70 1,10 2:24

MAX 4 40 0,50 0:59

* Agitation level (I = Intensive rhythm, N = Normal rhythm, E = Extra sensitive rhythm, S = Sensitive rhythm, H = Hand wash rhythm)

1) Test program for energy performance, water consumption and capacity of household clothes washers according to the standard CAN/CSA - C 360-13.

The above table includes several examples of the use of energy, water, and time for several di ff erent program settings. Actual consumption or duration may vary depending on the water pressure, water hardness, water inlet temperature, room temperature, weight and type of load, changes in power supply, and selected options or settings. In the examples speci fi ed here, the draining is set to Normal and no additional options are selected.

-

-

0,50

2,00

0,06

0,05

0,01

0,45

2,60

1,70

0,35

0,28

0,53

-

0,60

0,45

2,00

1,67

2,30

-

-

0:50

3:34

0:29

0:17

0:01

1:46

2:28

2:21

1:43

0:52

1:15

-

1:18

1:03

2:35

2:15

2:44


47

Adjustment of the displayed washing time

Advanced technology allows the appliance to sense the amount of laundry and add the required amount of water during the washing process. Depending on the washing load, washing time can be longer or shorter and the time displayed will be adjusted accordingly.

Moreover, displayed washing time may change due to di ff erences in inlet water temperature. At low inlet water temperatures, washing time can be longer; at higher temperatures, it can be shorter.

Unevenly distributed laundry or lumps of laundry in the washing machine drum can cause problems such as vibration and noisy operation. The appliance can sense such lumps and will try to redistribute the laundry.

Smaller loads (e.g. one towel, one sweater, one bathrobe etc.) or clothes made of materials with special geometrical properties are virtually impossible to distribute evenly across the washing machine drum

(slippers, large items etc.). This results in several attempts to redistribute the laundry, which in turn leads to longer program duration.

48


TABLE WASHING MODE/TEMPERATURE

Washing mode

Program

1. Everyday wash

2. Standard cotton

3. Mix/Synthetics

4. Wool/Hand wash

5. Dark wash

6. Time program

7. Auto program

8. Quick program

9. Heavy

10. Rinse

11. Spin

12. Drain

13. Easy care

14. Drum cleaning

15. Jeans

16. Shirts program

17. Sanitize

18. Bedding program



21. Quick Pro cold,warm,hot, extra hot cold,warm,hot, extra hot warm,hot, extra hot warm,hot, extra hot cold,warm,hot, extra hot cold,warm,hot, extra hot warm,hot, extra hot warm,hot, extra hot warm,hot, extra hot cold,warm,hot warm,hot cold,warm,hot warm,hot warm,hot cold,warm cold,warm cold,warm warm warm cold,warm cold,warm,hot cold,warm,hot, extra hot cold,warm,hot, extra hot cold,warm,hot, extra hot warm, hot, extra hot cold,warm,hot cold, warm cold,warm hot, extra hot warm, hot, extra hot hot, extra hot hot warm warm,hot cold,warm,hot cold,warm cold,warm warm,hot, extra hot warm, hot warm warm,hot warm warm,hot, extra hot


49

TABLE OPTIONS

Program

1. Everyday wash

2. Standard cotton

3. Mix/Synthetics

4. Wool/Hand wash

Max

Max

Max

Max

5. Dark wash

6. Time program

Max

Max

7. Auto program Max

8. Quick program 1) Min

9. Heavy Max

10. Rinse

11. Spin

12. Drain

13. Easy care

14. Drum cleaning

15. Jeans

16. Shirts program

17. Sanitize

18. Bedding program



21. Quick Pro

Max

Max

Max

Max

Max

Max

Max

Max

0

Max

/

Max

Option (setting) available on Programm

Options

50


DISPOSAL

Disposal / recycling of packaging

Our product packaging is made of environmentally friendly materials that can be recycled, disposed appropriately.

of, or destroyed without any hazard to the environment. To this end, packaging materials are labelled

The symbol on the product or its packaging indicates that the product should not be treated as normal household waste. The product should be taken to an authorized collection centre for waste electric and electronic equipment processing.

When disposing of an appliance at the end of its useful life, remove all power cords and destroy the door latch and switch to prevent the door from locking or latching (child safety).

Correct disposal of the product will help prevent any negative e ff ects on the environment and health of people which could occur in case of incorrect product removal. For detailed information on removal and processing of the product, please contact the relevant authority in charge of waste management, your waste disposal service, or the store where you bought the product.


51

NOTES

52


NOTES


53

NOTES

54


QUICK GUIDE

1.

SORT THE LAUNDRY.

Close the zip fasteners.

Check the laundry care symbols.

Sort the laundry based on how heavily soiled it is, by color, and by material.

2.

SWITCH ON THE MAIN ON/OFF SWITCH ( ON/OFF )

3.

OPEN THE WASHING MACHINE DOOR AND INSERT

THE LAUNDRY.

Before doing so, make sure the drum is empty.

4.

ADD THE DETERGENT AND THE CONDITIONER.

Recommended detergent amount is usually indicated on the packaging.

For smaller wash loads, use a smaller amount of detergent.

5.

CHOOSE THE WASHING PROGRAM.

Turn the program selector knob to the desired washing program.

Selected program will be indicated on the display unit.

6.

CHOOSE THE PROGRAM SETTING.

Choose the settings by pressing the relevant buttons.

7.

CLOSE THE WASHING MACHINE DOOR AND PRESS

THE ”START” BUTTON.

Anticipated washing time, in hours and minutes, will be indicated on the display.

8.

END OF PROGRAM

Open the door and remove the laundry from the washing machine.

Close the door.

See chapter "CLEANING AND MAINTENANCE".

Switch off the main on/off switch.

Close the water tap and remove the power plug from the power socket.

We reserve the right to modi fi cations.


55

www.askousa.com

WM85.1 US/CA en (12-17)

Asko W4114CW Qty - 1: 24 Inch Front Load Washer Instructions for use

INSTRUCTIONS FOR USE

TABLE OF CONTENTS

IMPORTANT SAFETY INSTRUCTIONS

WASHING MACHINE DESCRIPTION

DISPENSER TRAY

BEFORE USING THE APPLIANCE FOR THE FIRST TIME

INSTALLATION AND CONNECTION

TIPS BEFORE WASHING

WASHING PROCESS, STEP BY STEP (1 – 8)

STEP 1:

STEP 2:

STEP 3:

STEP 4:

STEP 5:

STEP 6:

STEP 7:

STEP 8:

SYSTEM SETTINGS

CLEANING AND MAINTENANCE

ERRORS – WHAT TO DO?

SERVICE

TECHNICAL INFORMATION

PROGRAM TABLE

TABLE WASHING MODE/TEMPERATURE

TABLE OPTIONS

DISPOSAL

NOTES

NOTES

NOTES

QUICK GUIDE

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