Tenda
Quick Installation Guide
N300 Wi-Fi GPON ONT
HG6
Package contents
e GPON ONT x1
e Power adapter x 1
e Ethernet cable (RJ45) x 1
e Telephone cable (RJ11) x 1
e Quick installation guide x 1
For product or function details, please go to www.tendacn.com to download the user guide.
1. Connect and register the ONT
A Caution, laser
DO NOT look directly at the PON port when the device is powered on, as well as the terminal
of the indoor fiber cord, to prevent any harm to your eyes.
Connect the ONT as shown in the figure. Wait until the PON LED indicator lights solid on,
then the ONT is registered successfully.
Power adapter
Press to turn
on the ONT
Rear panel
|. Get to know the ONT
LED indicators
o
0000000000000000000000000000000 LAN1/2/3/4
ooo со о о o oo o осо со
PWR РОМ LOS LANI LAN2 LAN3 LAN4 TEL WLAN WPS USB
O O O O O O O O O O O
Solid on The ONT is powered on properly.
Green
Off The ONT is powered off or not powered on properly.
Solid on The ONT is registered successfully.
Green Blinking The registration is not completed (unregistered or registering).
Off The received optical power is lower than the optical receiver
sensitivity, or no fiber cord is connected.
Blinkin The received optical power is lower than the optical receiver
Red g sensitivity, or no fiber cord is connected.
Off The received optical power is within the optical receiver sensitivity.
Solid on The LAN port is connected properly, but no data is being
transmitted over the corresponding port.
Green Blinking The LAN port is connected properly, and data is being transmitted
over the corresponding port.
Off No Ethernet device is connected or the Ethernet device is not
connected to the LAN port properly.
Solid on The ONT is registered with IMS, but no data is being transmitted.
Green Blinking The ONT is registered with IMS, and data is being transmitted.
Off The ONT is not registered with IMS.
Solid on The Wi-Fi network is enabled, but no data is being transmitted
wirelessly.
o The Wi-Fi network is enabled, and data is being transmitted
WLAN Green Blinking wirelessly.
Off The Wi-Fi network is disabled.
Solid on for 2 minutes | A WPS connection is established.
Green Blinking The ONT is performing WPS negotiation.
Off The ONT is not performing WPS negotiation.
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Fiber cord
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Bottom panel
-O- Tips:
e Ensure that your fiber access type is GPON. The ONT is not compatible with EPON.
e You may be required to register the ONT using parameters provided by your ISP.
Method: Connect a LAN port of the ONT to a computer using an Ethernet cable, or
connect your smart phone to the Wi-Fi network of the ONT using the SSID (Wi-Fi
name) and Key (Wi-Fi password) on the bottom label. Log in to the web Ul by
visiting 192.168.1.1 in a web browser (default login user name and password are
both admin). Navigate to Admin > GPON Settings to register with the parameters
provided by your ISP.
2. Configure the internet access
O: Tips:
Choose a desired mode to configure your internet access:
e Router mode: Configure the internet on the ONT.
e Bridge mode (default): Dial up on a router or computer.
Step 1: Log in to the web UI
@ Connect a LAN port of the ONT to a computer using an Ethernet cable, or connect
your smart phone to the Wi-Fi network of the ONT using the SSID (Wi-Fi name)
and Key (Wi-Fi password) on the bottom label.
O Start a web browser and visit 192.168.1.1.
© Enter the User Name and Password, which are both admin by default.
O Click Login.
© © | @ 1921681: pr |]
Tenda
-O-Tips:
If the above page does not appear, refer to Q1 in FAQ.
The USB device is connected to the USB
Solid on port properly, but no data is being
transmitted over the port.
The USB device is connected to the USB
Blinking port properly, and data is being
transmitted over the port.
Off The USB port is disconnected or not
connected properly.
USB Green
Ports & Buttons
LL LE
RESET
O
LED
O
55
Li ©
POI
Power on/off button.
ON/OFF Press the button to turn on or off the ONT.
PWR Power jack.
Please use the included power adapter to connect the ONT to a power source.
SC/APC optical fiber port.
PON You can find it on the bottom of the ONT, which is used to connect to a fiber cord.
USB USB 2.0 port.
Used to connect to a USB storage device for resource sharing.
WPS button.
WPS Press the button to start the WPS negotiation process of the ONT. The WPS LED
indicator blinks. Within 2 minutes, enable the WPS function on a WPS-supported
device to establish a WPS connection.
WLAN Wi-Fi network button.
Press the button to enable or disable the Wi-Fi network of the ONT.
Step 2: Set up a WAN connection
TEL Telephone port.
Used to connect to a telephone for voice service.
One gigabit (LAN4) and three fast LAN ports.
LAN1/2/3/4 Used to connect to a router, switch, computer or IPTV set top box.
Reset button.
RESET After the ONT completes startup, use an object with a spike to hold down the
button for 10 or more seconds and release it. All LED indicators light off in a few
seconds. When the PWR LED indicator lights solid on again, the ONT is reset.
LED LED indicator on/off button.
Press the button to turn on or off the LED indicators of the ONT.
©- Tips:
This ONT supports wall mounting (two mounting holes on the bottom). The
recommended parts are as follows:
Expansion bolt: PA6*26.4mm; inner diameter: 62.4
Quantity: 2; Diameter: 2.5-4.0mm; head diameter: 5.0-6.5mm; head
thickness: =2.3mm.
os Tips:
PPPoE is used for illustration here. Please change the parameters as required by your ISP.
@ Choose WAN > PON WAN.
O Tick Enable VLAN.
9 Enter the VLAN ID provided by your ISP.
@ Set Channel Mode to PPPoE.
@ Set Connection Type to INTERNET.
© Enter the PPPoE UserName and Password provided by your ISP.
@ Click Apply Changes.
© Click OK when Change setting successfully is shown on the page.
Done.
To access the internet:
e Connect your wired device, such as a computer, to a LAN port of the ONT.
e Connect your wireless device, such as a smart phone, to the Wi-Fi network of the
ONT using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.
O: Tips:
e If you cannot access the internet after the configuration, refer to Q2 in FAQ.
e If you want to change the Wi-Fi name and password, refer to Q5 in FAQ.
PON WAN
This page is used to configure the parameters for PONWAN
Enable VLAN:
VLAN ID: Po
802.1p_Mark У |
| Channel Mode: PPPoE v| |
Enable NAPT:
Admin Status: © Enable O Disable
| Connection Type: INTERNET v | |
MTU: 1492
Enable IGMP-Proxy: [|
Enable MLD-Proxy: [|
IP Protocol: IPv4 v
UserName: I |
Password:
Type: Continuous у
LAN 1 [_] LAN_2
LAN_3 Г] ЕАМ 4
WLANO
WLANO-AP1 [] WLANO-AP2
WLANO-AP3 [-] WLANO-AP4
Apply Changes | | Delete |
2. Configure the internet access
Bridge mode
O: Tips:
When the ONT is set to Bridge mode, you cannot access the internet through
the Wi-Fi network or the LAN ports of the ONT.
Option 1: Dial up on a router
@ Connect a LAN port of the ONT to the WAN port of a router using an
Ethernet cable.
9 Connect the computer to a LAN port of the router using an Ethernet cable.
© Set up a PPPoE connection on the router as required.
After the settings, you can access the internet through the router.
Option 2: Dial up on a computer (Windows 10)
@ Connect a LAN port of the ONT to a computer using an Ethernet cable.
@ Right-click && on the desktop and choose Network Connections.
© Choose Dial-up and click Set up a new connection.
€ Settings
{$3 NETWORK 8: INTERNET
Data usage Dial-up
VPN Set up a new connection
REC Related settings
Ethernet Change adapter options
Proxy Network and Sharing Center
Internet options
Windows Firewall
FAQ
Q1: | cannot log in to the web UI by visiting 192.168.1.1. What should I do?
A1: Try the following solutions:
e Ensure that the ONT is powered on properly.
e If you use a wireless device, such as a smart phone, to configure the ONT:
- Ensure that your smart phone is connected to the Wi-Fi network of the ONT.
- Clear the cache of the web browser or change a web browser and try again.
- Use another smart phone and try again.
If you use a wired device, such as a computer, to configure the ONT:
- Ensure that your computer is connected to the ONT properly.
- Ensure that your computer is set to obtain an IP address automatically.
- Ensure that the IP address of your computer is at the same network segment as
the ONT.
- Use another computer and try again.
Reset the ONT (after the ONT completes startup, use an object with a spike to hold
down the RESET button for 10 or more seconds and release it. All LED indicators
light off in a few seconds. When the PWR LED indicator lights solid on again, the
ONT is reset) and try again.
Q2: | cannot access the internet after the configuration. What should | do?
A2: Try the following solutions:
¢ Check the LED indicator status of ONT:
- If the PWR LED indicator is off, ensure that the ONT is powered on properly.
- If the LOS LED indicator blinks, ensure that the PON port is clean and connected
properly, the fiber cord is not bent excessively and the input optical power is within
the normal range (Rx Power between -28 dBm to -8 dBm on the Status > PON
page).
- If the PON LED indicator blinks, the ONT is not registered. Contact your ISP or
verify the parameters for registration are correct.
e Ensure that your ISP supports self-purchased PON device for internet access.
O Click Connect to the Internet and click Next.
«€ ® Set Up a Connection or Network
Choose a connection option
cod Connect to the Internet
Set up a broadband or dial-up connection to the Internet.
Саи Set up a new network
cage Setup a new router or access point.
Connect to a workplace
Je Set up a dial-up or VPN connection to your workplace.
O Click Broadband (PPPoE).
< 89 Connect to the Internet
How do you want to connect?
Broadband (PPPoE)
Connect using DSL or cable that requires a user name and password.
L] Show connection options that this computer is not set up to use
e If you set the ONT to the router mode:
- Ensure that the ONT obtains a valid IP address and gateway on the Status >
Device > WAN Configuration page. If not, the WAN connection is not set up
successfully. Verify the parameters are correct.
- Ensure that the wired device is connected to a LAN port of the ONT or downstream
router (if any) properly and set to obtain an IP address automatically.
- Ensure that the wireless device is connected to the Wi-Fi network of the ONT or
downstream router (if any).
e If you set the ONT to the bridge mode:
- Ensure that the router or computer used for dial up is connected and configured
properly.
- Note that Internet access is not available through the LAN ports or the Wi-Fi
network of the ONT.
If the problem persists, consult your ISP.
Q3: Why cannot | find the Wi-Fi signal of the ONT?
A3: Ensure that the WLAN LED indicators light up. If not, press the WLAN button on
the side panel of the ONT. The Wi-Fi network of the ONT is enabled when the
WLAN LED indicator lights up. Then try again.
Q4: How to reset the ONT?
A4: Method: After the ONT completes startup, use an object with a spike to hold
down the RESET button for 10 or more seconds and release it. All LED
indicators light off in a few seconds. When the PWR LED indicator
lights solid on again, the ONT is reset.
Method2: Log in to the web UI of the ONT, choose Admin > Backup/Restore
and click Reset on the page.
O Enter the PPPoE User name and Password provided by your ISP and click Connect.
< ¿9 Connect to the Internet
Type the information from your Internet service provider (ISP)
User name: | [Name your ISP gave you] |
Password: | [Password your ISP gave you] |
L_] Shown characters
[Г] Remember this password
Connection name: | Broadband Connection
@ [_] Allow other people to use this connection
This option allows anyone with access to this computer to use this connection.
| don't have an ISP
Wait a few seconds until the dial-up succeeds, then you can access the internet on the
computer.
Q5: How to change the Wi-Fi name and password?
AS: Log in to the web UI of the ONT and choose WLAN:
+ Wi-Fi name: Choose Basic Settings and change the SSID (Wi-Fi name). Click
Apply Changes, and click OK when Change setting successfully is shown.
¢ Wi-Fi password: Choose Security, set Encryption to WPA/WPA2-PSK
(recommended) and change the Pre-Shared Key (Wi-Fi password). Click Apply
Changes, and click OK when Change setting successfully is shown.
FE
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur ina
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment and it also complies with Part 15 of the FCC RF Rules.
This equipment should be installed and operated with minimum distance 20cm between
the device and your body.
Caution:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Operating frequency: 2412-2462MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
CE
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
This equipment should be installed and operated with minimum distance 20cm between
the device and your body.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation
interference, it is recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CoO., LTD. declares that the radio equipment
type HG86 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet
address: http://www.tendacn.com/en/service/download-cata-101.html
Operating Frequency: 2.412-2.472 GHz (CH1-CH13)
EIRP Power (Max.): 20 dBm
Software Version: V1.0.0
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation
interference, it is recommended to use a shielded RJ45 cable.
A A Caution:
Adapter Model: BNO73-A12012P, BNO73-A12012E
Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100-240V AC 50/60Hz 0.4A
Output: 12V === 1A
=== : DC Voltage
Operating Environment
Temperature: O°C - 45°C
Humidity: (10 - 93) %RH, non-condensing
X
EM RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to European
directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the
environment.
User has the choice to give his product to a competent recycling organization or to the
retailer when he buys new electrical or electronic equipment.
Technical Support
Shenzhen Tenda Technology Co., Ltd.
6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen,
China. 518052
USA hotline: 1-800-570-5892
Toll Free: 7 x 24 hours
Hong Kong hotline: 00852-81931998
Global hotline: +86 755-2765 7180 (China Time Zone)
Website: www.tendacn.com
E-mail: [email protected]
Copyright
© 2020 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd.
Other brand and product names mentioned herein are trademarks or registered
trademarks of their respective holders. Specifications are subject to change without
notice.
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