Motorola MOTORAZR2 V9 Service Manual
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Level 1 and 2 Service Manual
6809513A83-O
By http://motorolarazr.forumcommunity.net
MOTO RAZR
2
V9
WCDMA 850/1900, WCDMA 2100
GSM 850/900/1800/1900 MHz EDGE, GPRS
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners.
The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.
© Motorola, Inc. 2007.
All rights reserved.
Mobile Devices Business,
Sawgrass International Concourse
789 International Parkway
Room S2C
Sunrise, FL 33325-6220
Level 1 and 2 Service Manual
1 and 2
Contents
MOTORAZR 2 V9x
6809513A83-O
Contents
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing and Replacing the Battery Cover and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
6809513A83-O September 12, 2007 1
2
Introduction
1 and 2
MOTORAZR 2 V9
6809513A83-O
MOTORAZR 2 V9
Introduction
Motorola
®
Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product-care centers as well as authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications.
To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on the housing. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.
Product Names
Product names are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
• This device may not cause any harmful interference
• This device must accept interference received, including interference that may cause undesired operation
This class B device also complies with all requirements of the Canadian
Interference-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Introduction
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.
About this Service Manual
Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance. Refer questions about this manual to the nearest Customer Service Manager.
Audience
This service manual aids service personnel in testing and repairing MOTORAZR
2
V9 telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.
Use of this manual assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date.
Scope
This manual provides basic information relating to V9 telephones, and provides procedures and processes for repairing the units at Level 1 and 2 service centers including:
• Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers
6809513A83-O September 12, 2007 3
Introduction MOTORAZR 2 V9
4
Conventions
The following special characters and typefaces are used in this manual to emphasize certain types of information.
➧
Note: Emphasizes additional information pertinent to the subject matter.
G Caution: Emphasizes information about actions that may result in equipment damage.
E Warning: Emphasizes information about actions that may result in personal injury.
P Keys to be pressed are represented graphically. For example, instead of “Press the End key”, you will see “Press
P
”.
Warranty Service Policy
The product is sold with the standard 12-month warranty terms and conditions.
Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non warranty repairs are available at agreed fixed repair prices.
Out-of-Box Failure Policy
The standard out of box failure criteria applies. Customer units that fail very early on after the date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing will bear the costs of early life failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard.
Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola
High Technology Centers will perform level 4 (full component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help desks. Product Service training is available through the local Motorola Support
Center.
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual.
When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual major assembly and of the component in question.
Replacement Parts Service Division (RPSD)
Order replacement parts, test equipment, and manuals from RPSD.
U.S.A.
Phone: 800-422-4210
FAX: 800-622-6210
Outside U.S.A.
Phone: 847-538-8023
FAX: 847-576-3023
Website: http://businessonline.motorola.com
EMEA
Phone: + 49 461 803 1404
Website: http://emeaonline.motorola.com
Asia
Phone: + 65 648 62995
Website: http://asiaonline.motorola.com
Introduction
6809513A83-O September 12, 2007 5
Specifications MOTORAZR 2 V9
6
Specifications
Table 1. Specifications
Function Specification
Frequency Range EGSM TX : 880 - 915 MHz
Frequency (MHz) = 880 + (0.2 × n) where: 0 ≤ n ≤ 124
Frequency (MHz) = 880 + (0.2
×
(n – 1024)) where: 975
≤
n
≤
RX : 925 – 960 MHz
Frequency (MHz) = 925 + (0.2 × n) where: 0 ≤ n ≤ 124
Frequency (MHz) = 925 + (0.2
×
(n – 1024)) where: 955
≤
n
≤
Frequency Range DCS
Frequency Range PCS
TX : 1710 to 1785 MHz
Frequency (MHz) = 1710.2 + (0.2 × (n – 512)) where: 512 ≤ n ≤ 885
RX : 1805.2 to 1879.8 MHz
Frequency (MHz) = 1805.2 + (0.2
×
(n – 512)) where: 512
≤
n
≤
885
TX : 1850 to 1910 MHz
Frequency (MHz) = 1850.2 + (0.2
×
(n – 512)) where: 512
≤
n
≤
810
RX : 1930 to 1990 MHz
Frequency (MHz) = 1930.2 + (0.2 × (n – 512)) where: 512 ≤ n ≤ 810
Frequency Range WCDMA 2100 TX : 1920 to 1980 MHz
Frequency (MHz) = UARFCN
1 ÷ 5, where: 9612 < UARFCN
1
< 9888
GSM 850
(North America)
RX : 2110 to 2170 MHz
Frequency (MHz) = UARFCN
1 ÷
5, where: 10562 < UARFCN
1
< 10838
TX: 824 - 849 MHz
Frequency (MHz) = 824.2 + (0.2 × (n – 128)) where: 128 < n < 251
WCDMA 850
(North America)
WCDMA 1900
(North America)
Channel Spacing
Channels
Duplex Spacing
Modulation
RX: 869 – 894 MHz
Frequency (MHz) = 869.2 + (0.2 × (n – 128)) where: 128 < n < 251
TX: 824 to 849 MHz
Frequency (MHz) = UARFCN ÷ 5, where: 4132 < UARFCN < 4233
Frequency (MHz) = UARFCN ÷ 5 + 670.1, where: UARFCN = 782, 787, 807, 812, 837,
862
RX: 869 to 894 MHz
Frequency (MHz) = UARFCN ÷ 5, where: 4357 < UARFCN < 4458
Frequency (MHz) = UARFCN ÷ 5 + 670.1, where: UARFCN = 1007, 1012, 1032, 1037,
1062, 1087
TX: 1850 to 1910 MHz
Frequency (MHz) = UARFCN ÷ 5, where: 9262 < UARFCN < 9538
Frequency (MHz) = UARFCN ÷ 5 + 1850.1, where: UARFCN = 12, 37, 62, 87, 112, 137,
162, 187, 212, 237, 262, 287
RX: 1930 to 1990 MHz
Frequency (MHz) = UARFCN ÷ 5, where: 9662 < UARFCN < 9938
Frequency (MHz) = UARFCN ÷ 5 + 1850.1, where: UARFCN = 412, 437, 462, 487, 512,
537, 562, 587, 612, 637, 662, 687
200 kHz (GSM, EGSM, DCS, PCS), 5 MHz UMTS
45 MHz WCDMA 850, 80 MHz WCDMA 1900
124 GSM, 174 EGSM, 374 DCS, 299 PCS carriers with 8 channels per carrier, 11 UMTS
45 MHz GSM, 45 MHz EGSM, 95 MHz DCS, 80 MHz PCS, 190 MHz UMTS
45 MHz WCDMA 850 (North America), 80 MHz WCDMA 1900 (North America)
GMSK AT BT = 0.3 (GSM, DCS, PCS), QPSK (UMTS), 8PSK for EDGE (GSM, EGSM,
DCS, PCS)
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Specifications
Table 1. Specifications (Continued)
Transmitter Phase Accuracy
Frequency Error
Input/Output Impedance
Nominal Operating Voltage
Dimensions (xyz)
Size
Weight
Display
Battery Life (950mAh)
2
5 degrees RMS, 20 Degrees peak
+ 0.1ppm
50 ohms (nominal)
3.6 Vdc +10% (battery)
+4.4 Vdc +10% (external connector)
53mm x 103mm x 13.4mm
65 cc
125 g
320x240 2.2” 262k color (Internal)
320x240 2.0” 262k color (External)
EMEA
WCDMA Talk Time: Up to 210 Min.
WCDMA Standby: Up to 452 Hrs (Flip Open) 306 Hrs (Flip Closed).
GSM Talk Time: Up to 357 Min.
GSM Standby: Up to 452 Hrs (Flip Open) 300 Hrs (Flip Closed).
North America
WCDMA Talk Time: Up to 216 Min.
WCDMA Standby: Up to 416 Hrs (Flip Open) 290 Hrs (Flip Close).
GSM Talk Time: Up to 327 Min.
GSM Standby: Up to 392 Hrs (Flip Open) 284 Hrs (Flip Close)
Standby settings of GSM at DRx5 and WCDMA at K=7, talk-time settings of 50% DTX for
GSM and average of 0 & 7dBm for WCDMA.
Nominal Operating Temperature
Range
-10º C to +55º C
GSM System Functions
Speech Coding Type
Bit Rate
RF Power Output
Spurious Emissions
Receive Sensitivity
RX Bit Error Rate
Specification
Regular Pulse excitation / linear predictive coding with long term prediction (RPE LPC with
LTP)
13.0 kbps
32.5 dBm nominal GSM/EGSM, 29.5 dBm nominal DCS / PCS
-36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz
-102 dBm GSM, -102 dBm DCS / PCS
< 2%
WCDMA System Functions
Speech Coding Type
RF Power Output
Spurious Emissions
Error Vector Magnitude
PN9 Bit Error Rate (BER)
ACLR
Specification
Adaptive Multirate (AMR)
22.8 dBm
-36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz
< 17.5%
PN9 Bit Error Rate (BER) 0.1% @12.2Kbps, -106.7 dBm (WCDMA2100)
PN9 Bit Error Rate (BER) 0.1% @12.2Kbps, -104.7 dBm (WCDMA1900)
PN9 Bit Error Rate (BER) 0.1% @12.2Kbps, -104.7 dBm (WCDMA850)
-33 dBm @+5 MHz, -43 dBm @+10 MHz
Bluetooth System Functions
Frequency Range
Specification
2.402 GHz - 2.480 GHz in 79 1-MHz channels
6809513A83-O September 12, 2007 7
Specifications
Modulation
Transmitter Power
Compliance
GPS System Functions
Receiver Input, L1 channel
GFSK @ 1 MHz (base rate), pi/4 DQPSK @ 2EDR, 8DQPSK @ 3EDR
Class 2, -6 dBm to +4 dBm (+2 dBm nominal)
Bluetooth Core Specification 2.0 + EDR
Specification
1.575 GHz ± 0.001 GHz
MOTORAZR 2 V9
8 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Product Overview
Product Overview
MOTORAZR
2
V9 mobile telephones feature Wideband Code Division Multiple
Access (WCDMA) technology. V9 also supports High Speed Downlink Packet Access
(HSPDA) a wireless radio broadband data standard adopted by many WCDMA mobile phone service providers. Compared to 1xEV-DO networks currently being used by CDMA operators, HSPDA is significantly faster, providing mobile devices with air interface speeds from 384kbps to 3.6Mbps.
The V9 mobile telephone provides Short Message Service (SMS) text messaging, and includes clock, alarm, datebook, calculator, and caller profiling personal management tools. The V9 also has a built in 2.0 Megapixel camera with 8X digital zoom, Bluetooth wireless connectivity and GPS on North American models. The phone provides 32 Embedded ring tones including VibraCall vibrating alert and 32
Downloadable/Customizable iMelody ring tones. The V9 is a dual mode phone that allows roaming within the WCDMA 850/1900 and 2100 MHz bands and GSM 900/
1800 and 850/1900 MHz bands.
The V9 phone consists of a main housing assembly that contains the battery, battery cover, accessory connector, main circuit board, chassis, keypad, and internal antenna. The main display and external display, and speaker, are located on the flip. The camera, is located on the rear of the flip.
The main circuit board contains the Receiver, Transmitter, Synthesizer and Control
Logic Circuitry which together comprise the phone electronics.
The main display is a 2.2" 320 x 240 850/1900 and 262k TFT LCD. The camera is a 2.0 mega pixel resolution, with 8X digital zoom.
Features
V9 telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for WCDMA communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide variety of operational functions.
Features available in this product include:
• 240 x 320 262K TFT Main Display (2.2"), external display (2.0")
• 2.0 megapixel Camera (1600 x 1200 pixels)
• Polyphonic Speaker
• Messaging: SMS, MMS
• Audio CODECs: Windows WMA, MP3, AAC, AAC+, eAAC+, WAV
• Video: Capture/Playback, h.263, MPEG4 3GPP
• Connectivity: Bluetooth® Class 2, Full Speed USB Mobile Phone Tools, Moto-
Sync
• Touch Sensitive buttons on CLI for access to pictures, music and video.
• Internal Memory 2GB or 4GB (depending on market) with external transflash memory card
• GPS receiver with built-in antenna (North America model only)
6809513A83-O September 12, 2007 9
General Operation MOTORAZR 2 V9
General Operation
Controls, Indicators, and Input / Output (I/O) Connections
The V9 controls are located on the sides of the flip and on the keypad. See Figure 1.
Left Soft Key
Volume Keys
MEdia Net
Smart Key
Press to dial & answer calls.
Hold to use voice dial.
Press and hold to call voicemail.
Clear/Back Key
Open menus, select menu items.
Navigate menus.
Right Soft Key
Open the camera (press when the phone is open, hold when the phone is closed).
Open Cellular Video.
Turn on/off, hang up, exit menus.
Press and hold to change ring to vibrate and back.
Microphone v479241
Figure 1. Controls, indicators, and I/O
10 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual General Operation
The V9 phone has a large external display on the outside of the flip. The phone’s charging indicator, camera lens, and Bluetooth indicator are also located on the flip along with other external controls. The phone has a micro USB port, located on the left side of the phone.
Volume Keys
Open ring style menu or adjust camera zoom when flip is closed.
Smart Key
Scroll through ring style menu. Hold the smart key to lock or unlock all side keys.
Bluetooth® Connection Indicator
Camera Key
External Display
Use the Touch Keys , Smart Key , and
Volume Keys to access your pictures, music, and videos.
Accessory Connector Port
Insert battery charger
& phone accessories.
See pictures.
Play music.
Play videos.
Touch Keys: After you press the [ or c keys on the external display, use the V v display keys to scroll to items, and use the smart key to go back. Special icon keys appear in the external display when you receive a text message, miss a call, or when an alarm or event reminder occurs.
v479472
Figure 2. Additional Controls, indicators, and I/O
Color Display
The V9 wireless phones feature a 240 x 320 262K TFT Main Display (2.2"), external display (2.0").
The center key opens the initial menu structure, or allows access to a submenu.
“Soft keys” refer to non-labeled keys that correspond to text options displayed on the screen. The left and right soft keys perform the function shown in the corners of the display. The right key will usually select an option whereas the left key will usually exit a function or return to a previous screen.
6809513A83-O September 12, 2007 11
General Operation
12
MOTORAZR 2 V9
Indicators, in the form of icons, display on the LCD. Figure 3 shows some of the icons that display on the LCD.
1.
Signal
Strength
2.
Network
8.
Battery
Level
7.
Audio
Style
3.
Data
6.
Message
Options
12:00
Main Menu
4.
Active
Line
5.
Reminder
v479245
Figure 3. Icon Indicators
➧
Whether a phone displays all indicators depends on the programming and services to which the user subscribes.
1 Signal Strength Indicator – Vertical bars show the strength of the network connection. You can’t make or receive calls when 1 or 0 appears.
2 Network Indicator – Shows when your phone is using a network that is 3G ( D ),
Enhanced Data for GSM Evolution (EDGE, , ), or
General Packet Radio Service (GPRS, B ).
3 Data Indicator – Shows connection status.
L
/
K secure/unsecure packet data transfer
N
/
M secure/unsecure application connection
S
/
T secure/unsecure Circuit Switch Data (CSD) call
R
/
Q
USB connect/transfer
P auto answer
8
High-Speed Downlink Packet Access (HSDPA) data transfer
O
Bluetooth® connection is active
4 Active Line Indicator – Shows h to indicate an active call, or g to indicate when call forwarding is on.
5 Reminder Indicator – Shows 6 when you set an alarm, or an alert for a datebook event. Shows z when a Java™ application is active.
6 Message Indicator – Shows when you receive a new message. Indicators can include:
É
text or MMS message
Ë voice message
? voice & text message
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual General Operation
Battery Function
Battery Gauge
The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.
Battery Removal
Removing the battery causes the device to immediately shut down and any pending work (for example, partially entered phone book entries or outgoing messages) is lost.
➧
To ensure proper memory retention, turn OFF the phone before removing the battery.
Operation
7 Audio Indicator – Shows the audio style setting.
õ loud ring
ô soft ring
Î vibrate
Ì vibrate & ring
ö vibrate then ring
Í silent
8 Battery Level Indicator – Vertical bars show the battery charge level. Recharge the battery when your display shows Low Battery.
For detailed operating instructions, refer to the appropriate User’s Guide.
6809513A83-O September 12, 2007 13
General Operation MOTORAZR 2 V9
14 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual
1 and 2
MOTORAZR 2 V9
6809513A83-O
Tools and Test Equipment
Tools and Test Equipment
The following table lists tools and test equipment recommended for disassembly and reassembly of V9 telephones. Use either the listed items or equivalents.
Table 1. General Test Equipment and Tools
Motorola Part Number
1
RSX4043-A Torque Driver
Description Application
Used to remove and replace screws
—
Torque Driver Bit T-5 Plus, Apex 440-
6IP Torx Plus or equivalent
Used with torque driver
See Table 7
0180386A82
0-00-00-30005
6680388B01
—
8102430Z04
19501980
0-00-00-40869
0-00-00-40870
0-00-00-40871
Rapid Charger
Antistatic Mat Kit (includes 66-80387A95 antistatic mat, 66-80334B36 ground cord, and 42-80385A59 wrist band)
Disassembly tool, plastic with flat and pointed ends (manual opening tool)
Tweezers, plastic
Digital Multimeter, HP34401A
GSM / DCS Test SIM
Generic Press
Main Lens Press Fixture
2
P-Flex and CLI lens Press Fixture
Hand Held Speaker Press Fixture
Used to charge battery and to power device
Provides protection from damage to device caused by electrostatic discharge
(ESD)
Used during assembly/disassembly of device
Used during assembly/disassembly
Used to measure battery voltage
Used to enable manual test mode
0-00-00-40872
0-00-00-40881
Hinge Shaft Key Press Fixture
K-Flex / Earpiece gasket alignment fixture kit
0-00-00-40880 Keypad Tab Bend Fixture
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or
FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.
2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.
AMS Software & Elektronik Gmbh c/o Holger Grube
Lise-Meitner-Straße 9
D-24914 Flensburg Tel.: +49-461-90398-0
Fax: +49-461-90398-50
6809513A83-O September 12, 2007 15
Disassembly MOTORAZR 2 V9
Disassembly
The procedures in this section provide instructions for the disassembly of V9 telephones. Tools and equipment used for the phone are listed in Table 1, preceding.
G
Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and servicing the internal components of this equipment.
G
Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components.
Removing and Replacing the Battery Cover and Battery
E
All batteries can cause property damage and/or bodily injury, such as burns if a conductive material, such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.
1.
Ensure the phone is turned off.
2.
Push the battery cover up (toward the top of the phone) to release (see Figure 1).
B
a
ttery Cover
16 v477852
Figure 1. Removing the Battery Cover
3.
Lift up and remove the battery cover.
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly
4.
Pull the tab on the label near the hinge, then remove the battery from the phone. See Figure 2.
B
a
ttery
T
ab v477855
Figure 2. Removing the Battery
E There is a danger of explosion if the Lithium Ion battery is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
5.
To replace, align the battery with the battery compartment so the contacts on the battery match the battery contacts in the phone.
6.
Insert the battery, contacts side first, into the battery compartment and push down followed by the opposite edge of the battery.
7.
Insert the bottom edge of the of the battery cover into the rear housing, then push the top edge of the cover down and snap it into place.
6809513A83-O September 12, 2007 17
Disassembly MOTORAZR 2 V9
Removing and Replacing the Subscriber Identity Module (SIM)
1.
Remove the battery cover and battery as described in the procedures.
2.
Slide the SIM card out of the SIM holder, as shown in Figure 3.
S
IM
Figure 3. Removing the SIM
Memory c
a
rd
v477859
3.
Carefully lift the SIM from the phone.
4.
Lift the memory card grommet.
5.
If a memory card is present. Slide it out the memory card slot as shown in
Figure 3.
6.
To replace, insert the SIM into the holder, ensuring the notched corner of the
SIM is inserted first.
7.
Replace the battery and battery cover as described in the procedures.
18 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly
Removing and Replacing the Rear Housing
G
This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage.
1.
Remove the battery cover, battery, and SIM as described in the procedures.
G
In addition to 2 screws, the rear housing assembly is fastened with plastic latches.
These are fragile and should be released with care.
2.
Using a Torx driver with a T-5 bit, remove the screws at each side of the phone.
Retain the screws for reassembly. See Figure 4.
Ho
us
ing
S
crew
6809513A83-O
Ho
us
ing
S
crew
Figure 4. Removing the Rear Housing Screws
3.
Turn the phone over so the keypad is facing upward.
4.
Use the disassembly tool to remove the bumper pad below the keypad.
v477874
September 12, 2007 19
Disassembly MOTORAZR 2 V9
5.
Use the T-5 driver to remove the two housing screws under the bumper pad
(see Figures 5 and 6).
Figure 5. Removing the Bumper
Ho
us
ing
s
crew
V462594
20
Figure 6. Removing the Rear Housing Screws
Ho
us
ing
s
crew
September 12, 2007
V458596
6809513A83-O
Level 1 and 2 Service Manual Disassembly
6.
Release the first housing latch by inserting the flat edge of the plastic disassembly tool at an angle through the slot on the rear housing then push away to disengage the two front snaps.
Di
sass
em
b
ly tool
Re
a
r ho
us
ing
v470116
Figure 7. Removing the Rear Housing Latches
7.
Lift housing using a black stick, lifting left corner first (A), then the right corner
(B), to disengage the side snaps. See disassembly procedure.
8.
Lift the rear housing assembly away from the phone through the trans flash card opening and slide under chassis.
9.
Remove the speaker from rear housing. Retain speaker and install in the new rear housing.
10. To replace, carefully align the flex connector to it’s socket on the rear housing assembly, then gently press down on the flex connector until it is properly seated in it’s socket.
11. Rotate the rear housing assembly so it sits over the phone.
6809513A83-O September 12, 2007 21
Disassembly MOTORAZR 2 V9
12. Align the housing latches with the corresponding openings on the front housing. Gently press the housings together until the catches snap into place.
S
pe
a
ker
v477898
Figure 8. Rear Housing Latches
13. Place the speaker into the rear housing and press with service fixture.
14. Replace the 2 housing screws and tighten to a final torque setting of 1.0 inch pounds. Do not over tighten.
15. Replace the 2 housing screws below the keypad.
16. Replace the bumper pad.
17. Replace the USB grommet.
18. Replace the memory card, battery, and battery cover as described in the procedures.
19. Reinstall the rear housing assembly onto the phone.
22 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly
Removing and Replacing the Transceiver Board Assembly
G
This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage.
1.
Remove the battery cover, battery, SIM, and rear housing as described in the procedures
.
2.
Use the disassembly tool to unseat the display flex connector from it’s socket on the transceiver board (see Figure 9).
FLEX Connector
Di
sass
em
b
ly Tool
v479169
Figure 9. Unseating the Flex Connector
G
The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
23 6809513A83-O September 12, 2007
Disassembly MOTORAZR 2 V9
3.
Release the GPS flex connector from its socket on the transceiver board.
GP
S
flex
Di
sass
em
b
ly tool
Figure 10. Releasing the GPS Flex Connector (North America Region only) v479170
4.
Lift the transceiver board assembly out of the front housing with the plastic tweezers. See Figure 11.
Tr
a
n
s
ceiver
b
o
a
rd
24
Di
sass
em
b
ly tool
Figure 11. Removing the Transceiver PC board Assembly
September 12, 2007 v470171
6809513A83-O
Level 1 and 2 Service Manual Disassembly
5.
To replace, install the grounding clip onto the transceiver board assembly. Use the latches (shown in the red areas to secure the clip to the transceiver board.
Gro
u
nding clip
v479175
Figure 12. Transceiver PC board Assembly Grounding Clip
6.
Place the transceiver PCB into the housing.
7.
Re-attach the flex connector to it’s socket on the transceiver PCB.
8.
Replace the rear housing, SIM, battery, and battery cover as described in the procedures.
6809513A83-O September 12, 2007 25
Disassembly MOTORAZR 2 V9
Removing and Replacing the Antenna
1.
Remove the battery cover, battery, SIM, and rear housing assembly as described in the procedures.
2.
Use the disassembly tool to release the antenna assembly, as shown in
Figure 13.
Antenn
a ass
em
b
ly
Figure 13. Removing the Antenna Assembly
Di
sass
em
b
ly tool
3.
Carefully lift the antenna assembly away from the phone.
4.
To replace, align the antenna assembly to the phone.
v479178
26 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly
5.
Carefully press the antenna assembly into position until the antenna assembly latches snap into position (see Figure 14).
G
North America antenna assembly is different from Europe antenna assembly. They are not interchangeable.
Antenn
a ass
em
b
ly
v498199
Figure 14. Installing the Antenna Assembly
6.
Replace the transceiver board, rear housing assembly, memory card, battery and battery cover as described in the procedures.
6809513A83-O September 12, 2007 27
Disassembly MOTORAZR 2 V9
Removing and Replacing the Keypad
1.
Remove the battery cover, battery, memory card, rear housing assembly, and transceiver board assembly as described in the procedures.
2.
Lift one arm of the battery retention chassis (BRC) from between the front housing wall and screw boss.
3.
Ensure the bent tabs on the arms are released from the slots in the front housing chassis. Similarly, remove the BRC arm from the other side (see
Figures 15 and 16).
B
a
ttery retention ch
ass
i
s a
rm
Figure 15. Removing the Battery Retention Chassis Arm v498200
28 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual
B
a
ttery retention ch
ass
i
s a
rm
Disassembly v498201
Figure 16. Removing the Battery Retention Chassis Arm
4.
Pull one arm of the BRC to remove the BRC from the front housing (see
Figure 17). The top portion of the BRC is adhered to the front housing with adhesive.
6809513A83-O September 12, 2007 29
Disassembly MOTORAZR 2 V9
5.
Ensure the adhesive is completely removed with the BRC. Scrap the used BRC.
B
a
ttery retention ch
ass
i
s
30
Figure 17. Removing the Battery Retention Chassis
6.
The keypad is secured by 4 bent tabs and 4 snaps (see Figure 18)
.
V498202
Bent T abs
S n a p s
S n a p s
V479215
Figure 18. Location of Keypad Tabs and Snaps
7.
Use a small flat tip screw driver to unbend the four tabs (see Figure 18).
8.
Use a small flat tip screw driver to release the four side snaps. When the snap releases, press down slightly on the tab to push the keypad away from the front housing to prevent the snap from re-engaging. Extra caution should be taken
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly when releasing the snap behind the keypad flex connector - DO NOT DAMAGE
THE FLEX.
9.
Remove the light guide.
Light g
u
ide
Figure 19. Removing the Light Guide from the Front Housing
10. To replace, install light guide into the front housing.
11. Place the keypad assembly into the front housing (see Figure 20).
G
Install the keypad carefully to avoid scratching the housing surfaces.
v498216
6809513A83-O September 12, 2007 31
Disassembly
Keyp
a
d
MOTORAZR 2 V9 v498215
Figure 20. Placing the Keypad into the Front Housing
12. Ensure that the keypad tabs near the corners and the keypad snaps along the sides of the keypad assembly are inserted carefully and correctly into the front housing.
32 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly
13. Place front housing into the keypad tab bend fixture and press (see Figure 21).
Figure 21. Keypad Tab Bend Fixture v492217
6809513A83-O September 12, 2007 33
Disassembly MOTORAZR 2 V9
14. Remove the BRC from the tray and remove the adhesive liner on the top side.
15. Bend the BRC legs inward slightly and install into the flip front assembly (see
Figure 22).
BRC leg
BRC leg
Figure 22. Installing the Battery Retention Chassis
V479219
16. Insert the end of the BRC into the slot between the screw boss and the wall of the front housing (see Figure 23).
S
crew
b
o
ss
Front ho
us
ing
34
Figure 23. Installing the Battery Retention Chassis
September 12, 2007
V479221
6809513A83-O
Level 1 and 2 Service Manual Disassembly
17. Install the transceiver board assembly, rear housing assembly, SIM, battery, and battery cover, as described in the procedures.
Removing and Replacing the Flip Assembly
1.
Remove the battery cover, battery, rear housing, antenna, and transceiver board assembly as described in the procedures.
2.
Apply hot air (temperature 400 F) to the bottom of the CLI lens for 10-12 seconds at a distance of 1 inch.
3.
Apply hot air (temperature 400 F) to the top of the CLI lens for 8-10 seconds at a distance of 1 inch. Do not apply hot air to the center of the lens. Do not heat the center of the lens.
He
a
t
s
o
u
rce
CLI Len
s v462467
Figure 24. Heating the CLI Lens
G
It is NOT necessary to remove the CLI lens assembly to get to the inside of the flip when servicing the main lens, flip inner, or imager flex assembly.
6809513A83-O September 12, 2007 35
Disassembly MOTORAZR 2 V9
4.
Using the black stick, pry the CLI lens up from the nose of the phone. The black stick should be inserted into the gap between the CLI lens and the flip outer at the tertiary porting of the earpiece speaker.
v461040
Figure 25. Prying the CLI Lens
5.
Once the end of the CLI lens has been lifted sufficiently, slide the black stick up one edge of the lens to separate the lens from the P-flex. After doing one side repeat the process on the other side.
6.
Pull the CLI lens off in the direction of the nose to the imager.
7.
If necessary, use the heat gun to loosen the adhesive between the top portion of the lens and the P-flex by directing heat between the lens and the P-flex.
Continue to pull on the lens while applying heat. When the CLI lens is removed, discard the lens, as it should not be reused.
36 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly
8.
Carefully slide a black stick or comparable tool under the top edge of the main lens just below the horseshoe. Be careful not to damage either the speaker porting mesh or the finish on decorated housings.
Hor
s
e
s
hoe
Di
s
pl
a
y len
s
Figure 26. Removing the Display Lens
Di
sass
em
b
ly tool
v461035
9.
Grasp the main lens and peel off toward the flip barrel. After the main lens is completely removed, discard the lens, as it should not be reused.
6809513A83-O September 12, 2007 37
Disassembly MOTORAZR 2 V9
10. Use a driver with T5IP bit to remove the four flip inner screws.
s
crew
s
crew
s
crew
Figure 27. Removing the Flip Inner Screws s
crew
v461036
38 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly
11. Gently pry the flip inner off by pulling the left side of the flip inner up and rotating to the right side to release the snap at the right knuckle.
Flip inner
S
n
a
p
Figure 28. Removing the Flip Inner v461037
G
The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
12. Remove the earpiece cover.
6809513A83-O September 12, 2007 39
Disassembly MOTORAZR 2 V9
13. Disconnect the P-flex by lifting on the flex using a black stick or similar tool.
It is important to disconnect the flex carefully to prevent damage to the receptacle pins (see Figure 29).
I-flex
K-flex
40
P-flex
Di
s
pl
a
y flex
Figure 29. Removing the Flex Connectors v461038
G
The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
14. Disconnect the 30 pin display flex connector (see Figure 29).
15. Disconnect the 54 pin K-flex connector (see Figure 29).
16. Disconnect the 10 pin P-flex connector (see Figure 29). Remove the connector at the long edge.
17. Remove the I-flex by lifting the imager out of the socket. Ensure the I-flex clears the alignment post below the K-flex tail. Lift the I-flex out so it is free of the
K-flex tail, then slide the I-flex out from under the display flex tail.
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual
18. Peel back the P-flex from the perimeter of the display bezel.
G
The speaker will separate from the P-flex during the removal process.
p-flex
Disassembly v462487
Figure 30. Removing the P-Flex
G
The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
19. Push the tandem display away from the flip outer by pressing on the CLI display. Be careful not to put excessive pressure on the display. Once the display is free from the flip outer, remove excess adhesive from the bezel so the display can be reused.
41 6809513A83-O September 12, 2007
Disassembly MOTORAZR 2 V9
20. Use the disassembly tool to remove the vibrator assembly (see Figure 31).
Vi
b
r
a
tor
ass
em
b
ly
v499282
Figure 31. Removing the Vibrator Assembly
21. Separate the horseshoe assembly from the flip assembly, as shown. Remove the horseshoe assembly from the flip (see Figure 32).
Hor
s
ehoe
ass
em
b
ly
42
Figure 32. Removing the Horseshoe Assembly
22. Remove and scrap the earpiece cover.
September 12, 2007 v462490
6809513A83-O
Level 1 and 2 Service Manual Disassembly
23. Slide hinge tool over end of hinge and pull away from outside of phone. This will release the front housing from the flip outer.
Hinge tool
Figure 33. Removing the Flip Hinge
24. Remove the lanyard collar and hinge.
Di
sass
em
b
ly tool
v499323
6809513A83-O
Figure 34. Removing the Lanyard Collar
September 12, 2007 v499325
43
Disassembly MOTORAZR 2 V9 v462492
Figure 35. Removing the Sleeve
25. Insert the disassembly tool under the k-flex to separate it from the front housing. Peel the k-flex by hand to remove it from the front housing (see
Figure 36).
k-flex
44
Figure 36. Removing the K-Flex
September 12, 2007 v499335
6809513A83-O
Level 1 and 2 Service Manual Disassembly
Assemble the Flip
➧
Only a keypad flex with the EGC1702 treatment must be used.
1.
Place the front housing into the fixture. Use the alignment pins to align the front housing to the fixture.
2.
Peel off the liner on the left side of the keypad flex.
3.
Protect the 50 pin flex by covering it with insulating tape. The tape should align to the edge of the Mylar popple dome. (see Figure 37).
Light
s
en
s
or
H
a
ll effect
s
en
s
or
v499336
Figure 37. Protecting the K-Flex Sensors
6809513A83-O September 12, 2007 45
Disassembly MOTORAZR 2 V9
4.
Guide the connector through the housing opening during assembly. Use extreme care when bending the flex.
46
Figure 38. K-flex Connector
5.
Pre-bend the left element to a 90 degree angle. v499337
Pre
b
end element to
90 degree
a
ngle
Figure 39. Bending the K Flex Left Element
6.
Insert the K-flex connector and left element into the front housing.
7.
Peel away the liner on the right side of the K-flex.
8.
Bend the right element to a 90 degree angle.
v499343
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual
9.
Place the front housing into the service fixture.
Disassembly
PICTURE TO BE UPDATED v473809
Figure 40. Front Housing Assembly in the Service Fixture
10. Insert the right side of the K-flex into the front housing.
11. Align and then stick the K-flex onto the front housing. Ensure alignment features are used. Press the K-flex at the corners to ensure proper adhesion to the front housing.
6809513A83-O September 12, 2007 47
Disassembly MOTORAZR 2 V9
12. Place the mylar on the K-Flex and press evenly to ensure proper adhesion.
Pictures to be updated
Figure 41. Attaching the Mylar to the K-Flex
13. Remove the front housing from the fixture.
14. Install the K-Flex side key pads on the smart key only.
v499344, v499359
48 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual
15. Peel a smart key keypad flex pad from its liner.
Disassembly v499402
Figure 42. Installing the Smart Key Keypad Flex Pad
16. Use the tweezers to stick the keypad flex pad to the side of the phone chassis as shown.
6809513A83-O September 12, 2007 49
Disassembly MOTORAZR 2 V9
17. Place the housing sleeve to the front housing assembly. Ensure there is no damage to the K-flex. Press the housing sleeve into place in the front housing.
Figure 43. Installing the Housing Sleeve
18. Inspect the assembly before proceeding to the next step.
19. Peel off side key pad from liner.
v462530
50
S
ide key p
a
d
s
Figure 44. Peeling the Side Key Pads
September 12, 2007 v512036
6809513A83-O
Level 1 and 2 Service Manual
20. Stick pad onto each side key.
C a rrier B u tton
S m a rt B u tton
Vol u me B u tton
Figure 45. Installing the Side Key Pads
Disassembly v512033
6809513A83-O September 12, 2007 51
Disassembly
21. Install the side keys onto the phone chassis with tweezers.
MOTORAZR 2 V9 v512034
Figure 46. Installing the Side Key
Assemble the Camera Gasket and Water Label
1.
Peel the liner from the camera gasket and place the camera gasket into the fixture with the adhesive side facing upwards.
2.
Place the flip outer assembly. Use the fixture to correctly align the outer assembly.
52 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual
3.
Place the water detect label and attach it to the camera shield.
Disassembly
W
a
ter detect l
ab
el
6809513A83-O
Figure 47. Installing the Water Label
September 12, 2007
v470168, v462533
53
Disassembly MOTORAZR 2 V9
Assemble the Hinge
1.
Insert the flip hinge cam into the flip outer assembly. The hinge center must remain horizontal (see Figure 48).
Hinge c
a
m
v462534 v462535
Figure 48. Installing the Flip Hinge Cam
2.
Press the hinge into the flip outer.
Lubrication
1.
Apply 3.5 mg of Nygel 744 lubricating grease on both sides of the hinge mechanism.
Apply l
ub
ric
a
ting gre
as
e here
54
Figure 49. Lubricating the Flip Hinge
September 12, 2007 v462536
6809513A83-O
Level 1 and 2 Service Manual
Assembly of Flip to front housing.
1.
Assemble flip outer assembly to the front housing.
Flip A
ss
em
b
ly
Front Ho
us
ing
Disassembly
Figure 50. Installing the Flip Assembly
2.
Insert flex into flip outer housing.
3.
Align the hinge with the opening in the front housing.
Flip A
ss
em
b
ly
Front Ho
us
ing
v499377
6809513A83-O
Figure 51. Aligning the Flip Assembly to the Front Housing
4.
Remove the hinge tool.
September 12, 2007 v4993780
55
Disassembly
5.
Check flip for proper movement.
MOTORAZR 2 V9 v499376
Figure 52. Inspecting the Flip Assembly
Vibrator Assembly
1.
Assemble the vibrator to the vibrator grommet. Vibrator and vibrator grommet must be aligned, as shown.
Vi b r a tor
56
Figure 53. Installing the Vibrator Grommet
Grommet
September 12, 2007 v462578
6809513A83-O
Level 1 and 2 Service Manual Disassembly
2.
Peel away the vibrator adhesive and attach it to the vibrator assembly.
3.
Place the vibrator assembly into the flip assembly. The vibrator springs should be on the right side of the vibrator assembly.
Figure 54. Installing the Vibrator Assembly v499375
6809513A83-O September 12, 2007 57
Disassembly MOTORAZR 2 V9
I-Flex and Display Assembly
➧
Only a keypad flex with the EGC1702 treatment must be used.
The flex l
ab
el
s
ho
u
ld
b
e m
a
rked with
a
colored dot to indic
a
te th
a
t the flex h
as b
een tre
a
ted.
Figure 55. EGC1702 Treated Imager Flex
1.
Connect the imager flex assembly to the LCD.
v470101
58
Figure 56. Connecting the Imager Flex Assembly
September 12, 2007 v470099
6809513A83-O
Level 1 and 2 Service Manual Disassembly
2.
Peel away the liner from the camera, camera gasket and the LCD.
3.
Place the LCD assembly into the flip assembly.
4.
Connect the K-flex connector.
5.
Clean dust and foreign matter from the LCD and display lens with an ionized air gun.
P-Flex Assembly and CLI Lens
1.
Peel the liner away from the speaker.
S
pe
a
ker
P flex
Figure 57. Preparing the Speaker v462543
6809513A83-O September 12, 2007 59
Disassembly MOTORAZR 2 V9
2.
Remove the P-Flex bottom liner and insert. Ensure the P-Flex connector passes through the housing.
P flex
v470104
Figure 58. Installing the Speaker
3.
Align the P-flex using 3 holes on the housing to align and adhere the P-flex to the flip assembly.
60 v470103
Figure 59. Attaching the P-Flex
4.
Remove the top liner from the CLI lens.
5.
Align the CLI lens to the flip outer assembly.
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly
6.
Place the flip assembly press fixture to attach the CLI lens to the flip assembly.
Figure 60. CLI Lens Press Fixture Opened v499374
6809513A83-O September 12, 2007 61
Disassembly
7.
Close the press fixture and hold for 16 seconds.
MOTORAZR 2 V9
Figure 61. CLI Lens Press Fixture Closed
8.
Open the fixture and remove the flip assembly.
9.
Connect the P-Flex to the I-Flex.
v499373
62 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Disassembly
Earpiece Cover
1.
Insert the earpiece cover into the fixture with the front side facing upward.
E
a
rpiece cover
Fixt
u
re
v473810
Figure 62. Earpiece Cover in the Fixture
2.
Activate the press fixture to adhere the speaker mesh to the earpiece cover.
3.
Remove the earpiece cover from the fixture and inspect earpiece cover for damage.
6809513A83-O September 12, 2007 63
Disassembly
Magnet
1.
Apply 1.4 mg +/-.2 mg glue to the flip inner assembly.
MOTORAZR 2 V9
Gl
u
e
v462580
Figure 63. Installing Magnet Glue to the Flip Inner Assembly
2.
Place the magnet onto the flip inner assembly. Wipe away any excess glue.
M a gnet
64
Figure 64. Installing the Magnet to the Flip Inner Assembly v462581
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual
3.
Attach the 10 pin pad the to the back of the 10 pin connector.
Disassembly
10 Pin p
a
d
Figure 65. installing 10 Pin Pad
Grounding Clip
1.
Install the grounding clip and secure with T5 IP driver.
v462582
Gro
u
nding clip
6809513A83-O
Figure 66. Installing Grounding Clip
September 12, 2007 v462583
65
Disassembly MOTORAZR 2 V9
Flip Inner
1.
Assemble the camera upper grommet to the imager flex assembly.
Im
a
ger flex
C
a
mer
a
grommet
C
a
mer
a
grommet
Figure 67. Installing Camera Upper Grommet
2.
Assemble the flip inner assembly to the flip assembly.
Flip inner
ass
em
b
ly
v463166
66
Figure 68. Installing the Flip Inner Assembly
September 12, 2007 v463167
6809513A83-O
Level 1 and 2 Service Manual
Horseshoe and Main Lens
1.
Peel the liner away from the earpiece horseshoe (see Figure 69).
Disassembly
E
a
rpiece hor
s
e
s
hoe liner
Figure 69. Removing the Earpiece Horseshoe Liner
2.
Insert the two ends of the earpiece horseshoe into the flip assembly.
v463168
E
a
rpiece hor
s
e
s
hoe
6809513A83-O
Figure 70. Installing the Earpiece Horseshoe
September 12, 2007 v463169
67
Disassembly MOTORAZR 2 V9
3.
Peel away the liner from the LCD. Use an air gun to blow away any dust or foreign matter. v463170
Figure 71. Removing the LCD Liner
4.
Peel away the liner from the main lens. Use an air gun to blow away any dust or foreign matter.
5.
Attach the main lens to the LCD. Align the main lens to the flip inner assembly.
68
Figure 72. Attaching the Main Lens
September 12, 2007 v463171
6809513A83-O
Level 1 and 2 Service Manual
6.
Place phone in the fixture.
Disassembly v499371
Figure 73. Pressing the Main Lens
7.
Close the fixture and hold for 13 seconds
8.
Open the fixture and remove the phone.
Speaker Contacts
1.
Use the plastic tweezers to install the speaker contacts in the front housing.
6809513A83-O
Figure 74. installing Speaker Contacts
September 12, 2007 v499370
69
Disassembly MOTORAZR 2 V9
2.
Replace the transceiver board, antenna, rear housing, battery, and battery cover as described in the procedures.
70 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification
Subscriber Identity Module (SIM) and Identification
SIM Card
A SIM is required to access the existing local GSM network, or remote networks when traveling (if a roaming agreement has been made with the provider).
The SIM contains:
• All the data necessary to access GSM services.
• The ability to store user information, such as phone numbers.
• All information required by the network provider to provide access to the network.
Personality Transfer
A personality transfer is required when a phone is express exchanged or when the main board is replaced. Personality transfers reproduce the customer's original personalized details, such as menu and stored memory, such as phone books, or even just program a unit with basic user information, such as language selection.
V9 telephones use Motorola® Phone Tools™ synchronization software to effect a personality transfer.
Identification
Each Motorola GSM device is labeled with a variety of identifying numbers. The following information describes the current identifying labels.
Mechanical Serial Number (MSN)
The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit.
The MSN can be used to log and track a unit on Motorola's Service Center Database.
The MSN is divided into 4 sections, as shown in Figure 75.
3 Digits
APC
MSN 10 Digits
1 Digit
DC
2 Digits
DC
4 Digits
SNR
Account Product Code
TM i.e. StarTAC Phone130
Distribution Center i.e. Easter Inch
Figure 75. MSN Label breakdown
Date Code: Year and
Month of Shipment
Unit's individual serial number
000807a
6809513A83-O September 12, 2007 71
Subscriber Identity Module (SIM) and Identification MOTORAZR 2 V9
International Mobile Station Equipment Identity (IMEI)
The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory.
The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units. The full IMEI structure is listed in Table 2.
Table 2. IMEI Number Breakdown
TAC
NNXXXXXX
Serial Number
ZZZZZZ
Check Digit
A
Where
TAC
NN
Type Allocation Code, formerly known as Type Approval Code
Reporting body identifier
XXXXXX Type Identifier
ZZZZZZ Individual unit serial number
A Phase 1 = 0.
Phase 2 = check digit defined as a function of all other IMEI digits
Other label number configurations present are:
• TRANSCEIVER NUMBER : Identifies the product type. Normally the SWF number. (i.e. V100).
• PACKAGE NUMBER : Identifies the equipment type, mode, and language in which the product is shipped.
72 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Troubleshooting
Troubleshooting
Troubleshooting Chart
Table 3. Level 1 and 2 Troubleshooting Chart no display.
SYMPTOM
1. Telephone will not turn on or stay on.
2. Telephone exhibits poor reception or erratic operation, such as calls frequently dropping or weak or distorted audio.
3. Display is erratic, or provides partial or
PROBABLE CAUSE a) Battery either discharged or defective.
b) Battery connectors open or misaligned.
c) Transceiver board assembly defective.
a) Antenna assembly defective.
b) Transceiver board assembly defective.
a) Transceiver board connections faulty.
b) Flip assembly defective.
c) Transceiver board assembly defective.
4. Incoming call alert transducer audio distorted or volume is too low.
Faulty transceiver board assembly.
VERIFICATION AND REMEDY
Measure battery voltage across a 50 ohm (>1
Watt) load. If the battery voltage is <3.25 Vdc, recharge the battery using the appropriate battery charger. If the battery will not recharge, replace the battery. If battery is not at fault, proceed to b.
Visually inspect the battery connectors on both the battery and the telephone. Realign and, if necessary, either replace the battery or refer to a Level 3 Service Center for the battery connector replacement. If battery connectors are not at fault, proceed to c.
Remove the transceiver board assembly.
Substitute a known good assembly and temporarily reassemble the unit. Press and hold the PWR button; if unit turns on and stays on, disconnect the dc power source and reassemble the telephone with the new transceiver board assembly. Verify that the fault has been cleared.
Check to make sure that the antenna pin is properly connected to the transceiver board assembly. If connected properly, substitute a known good antenna. If the fault is still present, proceed to b.
Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.
Remove rear chassis assembly from unit, check general condition of flexible printed cable (flex). If the flex is good, check that the flex connector is fully pressed down. If not, check connector to transceiver board connections. If faulty connector, replace the transceiver board assembly. If connector is not at fault, proceed to b.
Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c.
Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.
Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.
6809513A83-O September 12, 2007 73
Troubleshooting MOTORAZR 2 V9
Table 3. Level 1 and 2 Troubleshooting Chart (Continued)
SYMPTOM
5. Telephone transmit audio is weak.
(usually indicated by called parties complaining of difficulty in hearing voice).
PROBABLE CAUSE a) Transceiver board assembly defective.
6. Receive audio from earpiece speaker is weak or distorted.
a) Connections to or from transceiver board assembly defective.
Gain access to the transceiver board assembly as described in the procedures. Check flex and the flex connector from the flip assembly to the transceiver board assembly. If flex is at fault, replace flip assembly. If flex connector is at fault, proceed to d. If connection is not at fault, proceed to b.
b) Flip assembly defective.
c) Antenna assembly defective.
Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c.
Check to make sure the antenna is installed correctly. If the antenna is installed correctly, substitute a known good antenna assembly. If this does not clear the fault, reinstall the original antenna assembly and proceed to d.
d) Transceiver board assembly defective.
VERIFICATION AND REMEDY
Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.
7. Telephone will not recognize or accept
SIM.
8. Phone does not sense when flip is opened or closed (usually indicated by inability to answer incoming calls by opening the flip, or inability to make outgoing calls).
a) SIM defective.
b) Transceiver board assembly defective.
a) Flip assembly defective.
Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble with the new transceiver board assembly.
Check the SIM contacts for dirt. Clean if necessary and check if fault has been cleared. If the contacts are clean, insert a known good SIM into the telephone. Power up the unit and confirm that the SIM has been accepted. If the fault no longer exists, replace the defective SIM.
If the SIM is not at fault, proceed to b.
Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.
Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to b.
b) Transceiver board assembly defective.
Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.
74 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Troubleshooting
Table 3. Level 1 and 2 Troubleshooting Chart (Continued)
SYMPTOM
9. Vibrator feature not functioning.
10. Internal Charger not working.
PROBABLE CAUSE
Transceiver board assembly defective.
Faulty charger circuit on transceiver board assembly.
VERIFICATION AND REMEDY
Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.
Test a selection of batteries in the rear pocket of the desktop charger. Check LED display for the charging indications. If these are charging properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.
11. Real Time Clock resetting when standard battery is removed.
Lithium button cell in the display board may be depleted.
Refer service to a Level 3 service center for replacement.
Programming: Software Upgrade and Flexing
Contact your local technical support engineer for information about equipment and procedures for flashing and flexing.
Part Numbers
The following information is provided as a reference for the parts associated with
V9 telephones.
6809513A83-O September 12, 2007 75
Troubleshooting
Exploded View Diagram
1 3
4
1
2
3
5
7
8
9
6
1 8
24 3 7
3 9
MOTORAZR 2 V9
2 3
2 8
3 0
3 1
Figure 76. Exploded View Diagram
76 September 12, 2007
3 2
3 4
3 5
3 6 v479230
6809513A83-O
Level 1 and 2 Service Manual Troubleshooting
Exploded View Parts List
The following part numbers are provided only for reference. Please contact your local Motorola parts organization for current part number information.
Table 4. Parts List
Item #
Motorola Part
Number
Detailed Part Description
1 6171034G01
1 6171034G04
1 6171034G05
2 8471442E01
3 1571355E02
3 1571355E05
3 1571355E06
4 7271203E02
5 0171609E01
6 6171435E02
6 6171435E05
6 6171435E06
7 0171004R01
8 0571584E01
9 0771141F01
10 5971886E01
11 0571351E01
12 5571666E01
13 3271428E01
13 3271428E02
13 3271428E03
15 1371840E07
15 1371840E08
15 1371840E11
LENS ASSEMBLY,CLI,DECORATED,SPUN DPG,
MOGEM
LENS ASSEMBLY,CLI,DECORATED,SPUN MGY,
MOGEM
LENS ASSEMBLY,CLI,DECORATED,SPUN GPT,
MOGEM
FLEX,PERSONALITY ASSY
HOUSING ASSEMBLY,OUTSIDE FLIP,DARK PEARL
GREY,FINISHED
HOUSING ASSEMBLY,OUTSIDE FLIP, MAHOGANY,
FINISHED
HOUSING ASSEMBLY,OUTSIDE FLIP, GRAPHITE,
FINISHED
DISPLAY,LCD,PANEL MOUNT,33.84X45.12,262K
TFT,240X320,ASSEMBLY,MODULE TANDEM
ASSEMBLY,FLIP,INNER ASSEMBLY
LENS ASSEMBLY, DISPLAY,PLASTIC-
POLYCARBONATE, MAIN,
LENS ASSEMBLY, DISPLAY,PLASTIC-
POLYCARBONATE,MAIN, MAHOGANY
LENS ASSEMBLY, DISPLAY,PLASTIC-
POLYCARBONATE, MAIN, GRAPHITE
CAMERA,FLEX PCB, IMAGER ASSEMBLY WITH
EGC, SERVICE
GROMMET,CUSTOM,CONDUCTIVE ELASTOMER,
UPPER CAMERA
BRACKET ASSEMBLY,MOUNTING,SINGAPORE
VIBRATOR SPACER
ALERT DEVICE,VIBRATOR,.75V,LIN 8MM
DIAMETER X 5MM
GROMMET,THERMOPLASTIC RUBBER,CAMERA/
VIB BASE
HINGE, FLIP
GASKET,PLASTIC-POLYESTER,FLIP INNER, EAR
PIECE PORT
GASKET,PLASTIC-POLYESTER,FLIP INNER,
EARPIECE PORT, DARK PEARL BLUE
GASKET,PLASTIC_POLYESTER,FLIP
INNER,EARPIECE PORT,CALIFORNIA DREAM
ESCUTCHEON,EARPIECE,HORSESHOE
DECORATED, MAHOGANY RED,DARKENED
ESCUTCHEON,EARPIECE,HORSE SHOE,DARK
PEARL GREY DARKENED
ESCUTCHEON,EARPIECE,HORSESHOE,GRAPHI
TE GREY,DARKENED
X
X
X
X
X
X
X
X
X
X
X
X
X
X X X X X
X
X X X X X
X X X X X
X
X
X X X X X
X X X X X
X X X X X
X X X X X
X X X X X
X X X X X
X
X
X
X X
X
X
X
X
6809513A83-O September 12, 2007 77
Troubleshooting MOTORAZR 2 V9
78
Table 4. Parts List (Continued)
Item #
Motorola Part
Number
Detailed Part Description
16 3871954E02
16 3871954E04
16 3871954E17
16 3871954E18
17 6171095R01
17 6171871E01
18 4071943E01
19 8471924E01
19 8471924E03
20 0171495R03
20 0171495R04
20 0171495R08
20 0171495R05
20 0171495R09
21 7571599E02
21 7571599E05
21 7571599E06
22 3987404Y03
23 0171083F01
23 0171083F02
24 4371600E01
25 5471313G01
25 5471048F01
26 0171081F01
27 3971220G01
28 3971219G01
29 3271135F01
30 SLG5185AA-
30 SLG5212AA-
31 0571133F01
31 0571133F03
31 0571133F04
32 0171010G14
KEYPAD,MAIN ASSY, NA,TELSTRA,DARK PEARL
GREY DARKENED
KEYPAD,MAIN ASSY,ATT MAHOGANY DARKENED X
KEYPAD,MAIN ASSY,2100 GRAPHITE DARKENED
KEYPAD,MAIN ASSY,2100 MAHOGANY, STROKE
DARKENED
LIGHTGUIDE, SINGLE, CITIZEN,
LIGHTGUIDE ASSEMBLY,SINGLE,SHEET
KEYPAD SWITCH,METAL DOME,24,PRESS,ARRAY
W/PLUNGERS
X
X
X
X
X
X
X
X
X
X
X
X
X
X
FLEX,KEYPAD,ASSEMBLY
FLEX,KEYPAD,ASSEMBLY
X
FRONT HOUSING ASSY,MAHOGANY, NA SERVICE X
FRONT HOUSING ASSY,GRAPHITE, NA SERVICE
FRONT HOUSING ASSY, GRAPHITE, EMEA
SERVICE
FRONT HOUSING ASSY, DARK PEARL GREY, NA
SERVICE
FRONT HOUSING ASSY, MAHOGANY, EMEA
SERVICE
BUMPER, RUBBER,FLIP,STOP, DARK PEARL
GREY LIGHT
BUMPER,RUBBER,FLIP,STOP,MAHOGANY LIGHT X
X
X
X
X
X
X
X
X X BUMPER,RUBBER,FLIP,STOP,GRAPHITE LIGHT
CONNECTOR ELASTOMERIC,BOARD TO
BOARD,1CONT,GOLD,CONTACT SPEAKER
ASSEMBLY,ANTENNA,ENDO,
ASSEMBLY,ANTENNA,ENDO,TMO
BUSHING,ZINC,HOUSING,COLLAR FLIP INNER
BARREL
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
LABEL,BATTERY,COMPARTMENT, 2100
LABEL,BATTERY,COMPARTMENT, X X X
ASSEMBLY, CHASSIS, BATTERY RETENTION
CONTACT,SPRING,5CONT,BOOTSTRAP, EMEA
X X X
X
X
X
X
X X
CONTACT,SPRING,1CONT,BOOTSTRAP,ARGON
GASKET,SILICONE,MIC BOOT,
X X
X X X X X
ASSEMBLY,PWA,TRANSCEIVER,3G,MAIN X X X
ASSEMBLY,PRINTED CIRCUIT BOARD,
TRANSCEIVER, 3G, EMEA
GROMMET,PLASTIC-POLYCARBONATE,USB, X
GROMMET,PLASTIC-POLYCARBONATE,USB,
MAHOGANY,
GROMMET,PLASTIC-POLYCARBONATE,USB,
GRAPHITE,
ASSEMBLY,HOUSING,BACK,GRAPHITE,BASE
OUTER,EMEA W/O SPEAKER, SERVICE
X
X
X
X
X
X
X
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual Troubleshooting
Table 4. Parts List (Continued)
Item #
Motorola Part
Number
Detailed Part Description
32 0171010G13
32 0171718E13
32 0171718E14
32 0171718E17
33 5071508D03
34 0571134F04
34 0571134F07
34 0571134F08
35 SNN5807A
36 SHN0768A
36 SHN0913A
36 SHN0999A
36 SHN0998A
37 3871031F02
38 3871033F02
39 3871032F02
N/A 3271255F01
N/A 0371359E01
N/A 0371373E04
N/A 1171145F01
N/A 1171145F02
N/A 1171348F01
N/A 1171349F01
N/A 1171484E01
N/A 1171485E01
N/A 1171787K01
N/A 5471536C01
N/A 3971784F01
ASSEMBLY,HOUSING,BACK,MAHOGANY,BASE
OUTER, NA W/O SPEAKER, SERVICE
ASSEMBLY,HOUSING,BACK,MAHOGANY,BASE
OUTER, ATT,NA W/O SPEAKER, SERVICE
ASSEMBLY,HOUSING,BACK,GRAPHITE,BASE
OUTER,NA, W/O SPEAKER, SERVICE
ASSEMBLY,HOUSING,BACK,DARK PEARL GREY
OUTER, NA, W/O SPEAKER, SERVICE
LOUDSPEAKER,DYNAMIC,600-7000,
8OHM,.5W,CONTACT,3X14X20
GROMMET,THERMOPLASTIC RUBBER, RF,
GRAPHITE,
GROMMET,THERMOPLASTIC RUBBER, RF,
UNDECORATED,
GROMMET,THERMOPLASTIC RUBBER,RF,DARK
PEARL GREY DARKENED,
X
X
X
X
X
X
X
X
X
X
X
X
X
X
ASSEMBLY,BATTERY,LITHIUM ION,BX50,920MAH X X X X X
ASSEMBLY,HOUSING,BATTERY DOOR,ATT
MOHAGANY
ASSEMBLY,HOUSING,BATTERY DOOR,DARK
PEARL GREY,TELSTRA
X
X
X X ASSEMBLY,HOUSING,BATTERY DOOR,GRAPHITE
ASSEMBLY,HOUSING,BATTERY DOOR,
MAHOGANY
X
X X X X X
X X X X X
X X X X X
X X X X X
BUTTON,SMART,PUTTY GREY
BUTTON,VOLUME,PUTTY GREY EMERALD
BUTTON,SIDE,CARRIER,PUTTY GREY
GASKET,FOAM,PAD,BUTTON
SCREW,MACHINE,M1.4X.3,1.3MM,STAR,PAN,STE
EL,ZINC PLATED
SCREW,MACHINE,M1.6X.64,4.4MM,STAR,BUTTON
,STEEL
PROTECTIVE LINER,PLASTIC-POLYETHYLENE,
REAR HSG,
PROTECTIVE LINER,COVER,PLASTIC-
POLYETHYLENE, REAR HSG,
PROTECTIVE LINER,COVER,PLASTIC-
POLYETHYLENE, FRONT HOUSING, LEFT
PROTECTIVE LINER,COVER,PLASTIC-
POLYETHYLENE, FRONT HOUSING,RIGHT
PROTECTIVE LINER,COVER,ANT, OUTER
PROTECTIVE LINER,COVER,PLASTIC-
POLYETHYLENE, FLIP FRONT,OUTER
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
TAPE,FLEX,POLYIMIDE FILM,K-FLEX KAPTON,
LABEL,ADHESIVE,WATER DETECT, 3MM X .26
CONNECTOR,COMPRESSION,GROUND,ARGON,
X X X X X
X X X X X
X X
6809513A83-O September 12, 2007 79
Troubleshooting MOTORAZR 2 V9
80
The "Replacement Parts Service Division (RPSD)" section on page 5 provides information about ordering replacement parts.
E There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Accessories
Table 5. Accessories
Description
Automotive & Navigation
Bluetooth Car Kit - HF850
T305 Portable Bluetooth Hands-Free Speaker, Bluetooth Car
Kit, Mid Tier
BT Pro-Install Car Kit IHF1000r
Bluetooth Automotive Music & Handsfree System T605
Data & Business Communications
Bluetooth Class 1 USB Adapter PC850
Kit Number
98675H
SYN1716
98676K
CFLN6400AA
Data Cable Mini USB/USB/Serial
Digital Accessories
Motorola Phone Tools Phase 4
MobileVoice (Wireless BT Headsets)
SYN1244
SKN6371
SVN5539
Mono Bluetooth Headset
Bluetooth Headset - MiniBlue H9 (Includes headset, charger base, and extra ear tips)
Bluetooth Headset -Black Licorice-H800
SYN1971
SJ0095A
Bluetooth Headset-Fire Red-H800
Bluetooth Headset-Silver Moss-H800
Bluetooth Headset-Silver Quartz-H800
Bluetooth Headset RAZR H3 Black
Bluetooth Headset RAZR H3 Silver
Bluetooth Headset - Plum - H700
Bluetooth Headset - Dark Pearl Blue - H800
Bluetooth Headset - Fire Red - H700
Bluetooth Headset H555 Black/Black (RAZR)
Bluetooth Headset H670 Black Slate (Canary)
SYN1626
SYN1640
SYN1641
SYN1642
SYN1437
SYN1438
SYN1818
SYN1639
SYN1820
SYN1854
SYN1853
Bluetooth Headset - Pale Lilac - H350 SYN1948
Bluetooth Headset Blue H700 (Verizon only in North America) SYN1618
Bluetooth Headset H505 EZ Pair - Black Gloss
Bluetooth Headset H505 EZ Pair - Pink
Bluetooth Headset H550 Silver (SLVR)
Bluetooth Headset H555 Silver/Black (RAZR)
SYN1949
SYN1965
SYN1822
SYN1821
Bluetooth Headset H670 Cosmic Blue (Canary)
Bluetooth Headset H670 Silver Quartz (Canary)
SYN1855
SYN1852
Bluetooth Headset Black H700 (not available in North America) SYN1509
Bluetooth Headset - H700 (silver) SYN1311
September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual
6809513A83-O
Table 5. Accessories (Continued)
Bluetooth Headset - H605
Description
Bluetooth Headset - HS850 (Refresh - Black)
Bluetooth Headset - HS850 (Refresh - Blue)
Bluetooth Headset (Pearl Dark Gray) - H300
Bluetooth Headset (Pink) - H300
Bluetooth Headset (Pure White) - H300
Bluetooth Mono Headset, Nickel- H500
Bluetooth Headset H3 Cherry Red
Bluetooth Headset Dark Pearl Grey H3
Bluetooth Headset H350 Dark Pearl Grey
Bluetooth Headset H350 Sapphire Blue
Bluetooth Headset H350 Silver Quartz
Bluetooth Headset H350 Silver Sail
Bluetooth Headset H350 Black
Bluetooth Headset Soft touch Black H500
Bluetooth Headset H500 Fire Red
Bluetooth Headset H500 Pink
Oakley RAZRWIRE (Mercury: NA) - H7
Oakley RAZRWIRE (Pewter/Black: NA) - H7
Oakley RAZRWIRE (Platinum/Rootbeer: NA) - H7
Music & Entertainment
Headset - Neckloop
Headset Mono One Touch w/ Send-End (EMU)
JBL On Tour Mobile portable speaker US Kit
JBL On Tour Mobile speaker PRC kit
Adapter EMU to 2.5mm stereo
Adapter EMU to 3.5 mm
Stereo Headset - EMU
Personalization
Cleaner - Screen - V3
Lanyard - Silver
Wristyard - Silver
Belt Clip - All Plastic - Cost Reduced (Black)
Power
Charger Adapter EMU/CE (Y-cable)
Charger Adapter EMU/EMU (Y-cable)
Battery-Only-Charger - Razor V3, South Asia plug
Battery-Only-Charger V3 (BR) batty US plug
Battery BR91 (RZ9) Li-Ion 1480 mAh - VZW
Dual Charging Adapter - EMU/EMU/MU YCABLE
Battery BZ60 Li-Ion 940mAh
P320 desktop BOC (battery-only-charge), platform, EMU
P320 desktop BOC, platform, EMU, Chinese label
P790 Portable Charger
Standard Car Charger EMU - P310
September 12, 2007
Kit Number
SYN1303
SYN1107
SYN1226
SYN1297
SYN1417
SYN1416
SYN1290
SYN1736
SYN1507
SYN1763
SYN1738
SYN1765
SYN1764
SYN1439
SYN1374
SYN1667
SYN1436
98679H
98677H
98678H
SYN7875
SYN0896
OnTourMBBLK
CH1414A
SYN1505
SYN1504
SYN1301
SYN1223
AAYN4402
AAYN4403
SYN9853
SKN6185
SKN6222
CHPN4613
CHPN4613
SNN5788
SKN6243
SNN5789
SPN5394
SPN5395
SPN5353
SYN1630
Troubleshooting
81
Troubleshooting
Table 5. Accessories (Continued)
Description
Travel Charger EMU Mid-Rate Switcher - Argentina
Travel Charger EMU Mid-Rate Switcher - BRAZIL
Travel Charger EMU Mid-Rate Switcher - EURO
Travel Charger EMU Mid-Rate Switcher - MEXICO
Travel Charger EMU Mid-Rate Switcher - PRC
Travel Charger EMU Mid-Rate Switcher - US ENG
Travel Charger EMU Rapid Switcher - Argentina
Travel Charger EMU Rapid Switcher - BRAZIL
Travel Charger EMU Rapid Switcher - MEXICO
Travel Charger EMU Rapid Switcher - PRC
Travel Charger EMU Rapid Switcher - US
Vehicle Power Adapter EMU - VC700
Kit Number
SPN5192
SPN5187
SPN5189
SPN5186
SPN5188
SPN5185
SPN5197
SPN5196
SPN5200
SPN5198
SPN5202
SYN0847
MOTORAZR 2 V9
82 September 12, 2007 6809513A83-O
Level 1 and 2 Service Manual
1 and 2
Index
MOTORAZR2 V9
6809513A83-O
A alert settings 13 antenna, removing and replacing 26
B battery function 13 gauge 13 removing 16 battery housing removing 16
C
Canadian Interference-Causing Equipment regulations 2 copyrights computer software 3
D disassembly 16
E exploded view diagram 76 exploded view parts list 77
F
FCC rules 2 flip assembly, removing and replacing 35
I identification 71 international mobile station equipment identity 72 mechanical serial number 71 product 2
IMEI 72
Introduction 2
K keypad, removing and replacing 28
M menu structure diagram 13
MSN 71
N names product 2
O operation 10 controls, indicators, and I/O 10 overview, product 9
P part numbers accessories 80 parts 75 exploded view diagram 76 exploded view parts list 77 product identification 2 names 2 product overview 9 features 9
R rear housing removing 19 regulatory agency compliance 2 removing antenna 26 battery 13, 16 battery housing 16 flip assembly 35 keypad 28 rear housing 19
SIM 18 transceiver board assembly 23 replacement parts ordering 4 replacing antenna 26 battery 16 flip assembly 35 keypad 28 rear housing 19
SIM 18 transceiver board assembly 23
S serial number mechanical 71 service manual
6809513A83-O September 12, 2007
Index
Index-1
Index about 3 audience 3 conventions 4 scope 3 service policy 4 customer support 4 out of box failure 4 product support 4 shut down upon battery removal 13
SIM card 71 personality transfer 71 replacing 18
SIM, removing and replacing 18 specifications 6 support customer 4 product 4
T tools and test equipment 15 transceiver board assembly, removing and replacing 23 troubleshooting 73
U user interface diagrams 13
W warranty service 4
MOTORAZR2 V9
Index-2 September 12, 2007 6809513A83-O

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