Golden Technologies Golden Companion GC240 Owner's Manual

Document

Model: GC240

Owner’s Manual

Model: GC340

Model: GC440

Thank you for purchasing your Companion Scooter. We are honored you have chosen

Golden Technologies for your mobility needs. Please note, unless otherwise specified, the term Companion refers to each of the models listed below:

Companion – 3 wheel

GC240 – 350 lb. load capacity

Companion – 3 wheel

GC340 – 400 lb. load capacity

Companion – 4 wheel

GC440 – 400 lb. load capacity

Standard Packing s

1 Owner’s Manual

1 Front Basket

1 Seat with Arms

1 Safety Flag

2 Keys

Charger

2 Mirrors

SC E

We ask that you read this manual

C Golden before operating your new

Inc. is not and cannot be held responsible for any damage s injury incurred due to improper or unsafe use of the Golden Companion

Golden Inc. disclaims for any bodily injury a property damage that may occur during any use that does not comply with a federal, state, or local laws or a s

CONTENTS

I. INTRODUCTION....................................................................................................................4

Features and Benefits.........................................................................................................5

Accessories for the Companion Scooter......................................................................6

II. SAFETY...................................................................................................................7-10

III. EMI/RFI.....................................................................................................................11

IV. YOUR GOLDEN COMPANION..............................................................................12

Specifications.............................................................................................................13-14

V. OPERATION.........................................................................................................15-20

Controls............................................................................................................................15

Control Options................................................................................................................17

Seating Controls...............................................................................................................17

Power Elevating Seat (Optional).............................................................................................19

Freewheel Mode..............................................................................................................20

VI. RIDING YOUR COMPANION................................................................................21

Mounting..........................................................................................................................21

Basic Driving...................................................................................................................22

Steering in Tight Spots...............................................................................................22-23

VII. DISASSEMBLY..................................................................................................24-25

VIII. ASSEMBLY.......................................................................................................26-27

IX. TRANSPORTING YOUR COMPANION................................................................28

X. CARE AND MAINTENANCE.............................................................................29-34

Routine Maintenance.......................................................................................................29

Cleaning Your Companion..............................................................................................29

Batteries and Charging.....................................................................................................30

If Your Companion Does Not Operate........................................................................31

Diagnostics.......................................................................................................32-34

XI. WARRANTY........................................................................................................35-36

Registration Card….........................................................................................................37

I. INTRODUCTION

Congratulations on the purchase of your new Companion™ scooter. The Companion combines cutting edge technology with attractive designs that are also highly functional in today’s world.

We at Golden Technologies, Inc. know that you have chosen a scooter that will give you years of dependable operation and also will enhance the quality of your life by providing you with the mobility to experience an active daily lifestyle.

Even though your new Companion is both user-friendly and designed for maximum maneuverability in even the tightest spaces, we ask that you please read, understand and follow all of the instructions and suggestions in this manual before you operate your Companion for the first time. The safe use of your new scooter is very important to us.

If you feel that you do not understand the instructions and suggestions presented in this owner’s manual, or if, for any reason, you do not feel capable of performing the activities necessary to assemble, disassemble, operate, or maintain your Companion, please contact your local Golden

Technologies, Inc. provider or call Golden Technologies, Inc. Technical Support Services at

(800) 624-6374.

Golden Technologies, Inc. cannot be held responsible for personal injury or property damage resulting from the unsafe or the improper use of any of our personal mobility products. Also,

Golden Technologies, Inc. cannot be held responsible for personal injury or property damage resulting from attempts to follow instructions, suggestions, and guidelines presented in this owner’s manual.

Our Research and Development Department, our Quality Control Department, and our

Engineering Department have used the latest product specifications and the latest product design information to manufacture your Companion. Golden Technologies, Inc. reserves the right to implement changes into our product lines when those changes become desirable or necessary.

If changes are implemented into our product line, there may be minor differences between the product you purchased and the illustrations and instructions in this owner’s manual.

Please fill out and mail the enclosed warranty registration card. Registration is also available @ www.goldentech.com. We at Golden Technologies, Inc. would appreciate hearing about the dependability of your Companion and about the convenience of mobility it has provided for you.

We would also appreciate hearing about the service you received from your local Golden

Technologies, Inc. provider or representative.

Golden Technologies, Inc. Phone: (570) 451-7477

401 Bridge Street Fax: (570) 451-7494

Old Forge, PA 18518 Toll free: (800) 624-6374

For more information about our products and services or to send us your comments, please visit our website at www.goldentech.com

I. INTRODUCTION

Features and

Please read the Owner's Manual in its entirety for complete safety and operating instructions.

Control Panel: Easy to read display features backlit battery gauge; two horn buttons; the key switch; and the white button that turns the headlight and tail-lights on and off.

Delta Tiller handle: Offers cushioned hand rests for comfort and dual throttle control levers for easy right or left hand use.

Slide Seat Mechanism: A standard feature, every Companion scooter features a mechanism that allows the seat to slide forward or backward for easier access to the tiller and control panel and comfort.

Off-board charger: The charger port is located conveniently on the tiller behind a protective cover.

Adjustable Armrests: Your

Companion scooter features width, height and angle adjustable armrests to find the most comfortable position as well as to make transfers easier.

Tiller: Easy to use tiller offers infinite adjustment with its angle adjustment lever and can be adjusted without bending over.

Automatic Tiller Lock:

The tiller will automatically lock when folded down completely so that it does not swing from side to side during transport.

Headlight (and tail lights):

A standard feature, the headlight and taillights feature bright, long- lasting

LED bulbs. The headlight is angle-adjustable.

FIGURE 1. COMPANION GC240

Self-Locking Seat Swivel:

A standard feature, every

Companion scooter seat can swivel to the left or right for easy transfers or to sit more comfortably at a table or desk by lifting the rotate lever. The seat can be locked at any 45° position by simply releasing the lever.

The locking mechanism secures the seat to the seat post to ensure safety during transportation.

See IX. “TRANSPORTING

YOUR COMPANION” on page 28.

Tie Downs: The tie-downs are important for transportation. Two (2) tie downs are located on the front of the scooter, on each side of the front tire, and two (2) are located at the rear of the scooter on each side of the anti-tip wheels. See IX.

“TRANSPORTING YOUR COMPANION” on page 28.

Tires: Every

Companion scooter comes with non-marking, non-scuffing tires.

Power Elevating Seat (optional): Your

Companion scooter may be equipped with the seat lift, which will raise your seat up to 6”.

The switch for the seat lift is conveniently located on the tiller. See page 19.

I. INTRODUCTION

ACCESSORIES FOR THE COMPANION SCOOTER:

A variety of accessories are available for your Golden Companion Scooter*. Please contact your Authorized Golden Technologies Provider for more information or to order.

• Amputee Leg Supports

• Cane Holder Tube

• Cup Holder

• Deluxe Pack N' Go

• Forearm Crutch Holder

• Mirror

• Oxygen Tank Holder

• Quad Cane Holder

• Rear Basket

• Safety Flag

• Scooter Cover

• Walker Holder

• Lap Belt

• Cell Phone Holder

• Side Arm Bag

*Some accessories require a mounting bracket or mounting clips. Please check with your provider to find out if the accessory you would like to order requires a mounting bracket or mounting clips.

Safety Guidelines

The symbols below are used in the owner's manual and/or on the product to identify warnings and to notify you of important safety information. Make sure you read and understand them completely.

WARNING!

Indicate(s) a hazardous situation which, if not avoided, could result in death

or serious injury. This icon is represented as a black symbol on a yellow triangle with a

black border.

MANDATORY!

Failure to perform mandatory actions can cause personal injury and/or

equipment damage. This icon is represented as a white symbol on a blue dot with a

white border.

PROHIBITED!

Indicate(s) an action(s) that should not be performed under any

circumstance. Failure to adhere can cause personal injury and/or equipment damage.

This icon is represented as a black symbol with a red circle and red slash.

Safety Symbols

The symbols below identify warnings, mandatory actions, and prohibited actions. They can be found in the owner’s manual and/or on the product. Make sure you understand all safety labels before operating the product. Do not remove safety labels from the product.

Read and follow the Explosive conditions exist!

owner’s manual!

Indoor use only!

Use only AGM or Avoid transmitters! Hot surface!

Gel-Cell batteries!

Pinch/Crush Hazard! Do not place into trash! Electrical hazard!

Corrosive chemicals Recycle Do not use personal

inside battery! electronic devices!

II. SAFETY

Please use your Golden Companion scooter often and allow it to expand the horizons of your daily life. The more mobility your Golden Companion brings to you, the happier you will be, and the more satisfied we at Golden Technologies, Inc. will be! But as with all things, especially motor operated vehicles, observing a few rules and safety considerations will help ensure safe scooter operation. So please follow the rules below.

Please remember that while on your Golden Companion, you are a pedestrian. You must observe and obey all pedestrian rules a regulations for the locale in which you are

RULES FOR USE AND OTHER SAFETY CONS E NS

MANDATORY!

Read completely and understand this owner’s manual before assembling,

operating, transporting, or disassembling your Golden Companion.

Always operate your Golden Companion with thought, care, and safety.

Always come to a full stop before changing direction from forward to reverse or from reverse to forward.

Do not operate your Companion where you could not safely or legally walk.

Never drive on the roadway, except when you must cross the street.

Always cross streets at intersections and use crosswalks or the most direct route, making sure that your path is clear and that you are visible to motor traffic.

Never drive your Companion up or down a step or curb that is higher than the ground clearance to the transaxle/motor listed on the specifications page.

Never back up or down a step or curb.

Do not operate or store your scooter where it will be exposed to rain, snow, mist, and below

freezing temperatures.

Do not drive your Companion on slippery, icy or salted surfaces.

Do not climb ramps or curbs that exceed your scooter’s capacity.

Always approach curbs and inclines straight on.

Always turn on your scooter’s lights when operating near traffic, at night, and in any poorly lit area.

Always be aware of and careful near mechanical pinch points especially when assembling and disassembling your scooter.

Never sit on your Companion when it is being transported.

Always fasten down your Companion securely with an approved tie-down system while transporting your scooter.

Never operate your Companion if it is not functioning properly.

Always use caution when driving on soft or uneven surfaces such as grass, gravel. Also use caution on decks where there is no railing.

Never operate your Companion while you are under the influence of alcohol.

Do not attempt to use your Companion on an escalator. Always use an elevator.

Do not carry passengers under any circumstances.

Do not mount or dismount your Golden Companion unless the brake is engaged.

Always make sure that the key switch is set to “Off” before mounting or dismounting your scooter.



Do not back your Golden Companion down an incline or across an uneven surface.

Do not turn your scooter suddenly at full speed.

Always make sure the seat is locked in the forward position before operating your

Companion.

II. SAFETY

Your Golden Companion is a battery-operated personal mobility vehicle. Please exercise caution and consideration when you are operating it. Driving your Companion carefully and thoughtfully will help ensure your personal safety and the safety of other people.

Before learning to operate your Companion, have your authorized Golden

Technologies, Inc. provider determine if it is advisable for you to practice getting on and off your

Companion and operating it in the presence of an attendant.

BEFORE GETTING ON YOUR

Check to be certain that the power is turned off. See section V. “Operation” in this manual. This will eliminate the possibility of accidentally activating the paddle controls and causing injury to yourself and/or others.

Check to be certain that your Companion’s brake handle is in the engaged position. See section VII. “Disassembly” in this manual.

Flip up the armrests. the may

When getting on or off your Companion, keep your weight toward dle of the deck. Putting most or all of your weight on the edge of the deck s an unstable

GETTING ON YOUR CO ON

Position the seat for safe and easy mounting. See section V. “Operation.”

Return tiller to full upright position

Carefully place one foot on the approximate center of the deck and seat yourself comfortably and securely on the seat.

Fasten the lap belt, if your scooter is so equipped.

Flip down the armrests.

GETTING OFF YOUR CO ON

Make certain that the power is turned off and the key is removed.

Return tiller to full upright position

Flip up the armrests.

Unfasten the lap belt.

Carefully place one foot on the ground, transfer your weight to that leg, and slowly come to a standing position.

Step away from the scooter.

MAXIMUM E

Your Companion has been rated to a maximum payload (operator and anything else being carried on the Companion) of 350 pounds for the Companion GC240 and 400 pounds for the

Companion GC340 and GC440. Exceeding the maximum weight rating will void the warranty. yourself

Exceeding the maximum weight rating may result in injury to to

II. SAFETY

Should you encounter a problem with the operation of your mobility device such as a mechanical or electrical problem immediately stop using the product. Disconnect the batteries then contact the provider from whom you purchased your mobility device for evaluation of the problem and repair if needed.

DRIVING ON

For maximum stability, lean forward in your Companion’s seat while proceeding up ramps, inclines, curbs, or any low rise. See figure 2.

Drive with caution when attempting to negotiate any incline, even handicap access ramps.

Always climb or descend an incline by driving straight up or straight down the face of the slope.

Do not traverse or drive across the face of an incline in any direction. See figure 3.

Do not attempt to negotiate an incline that is covered with snow, ice, cut or wet grass, leaves, or any other potentially hazardous material.

Do not back down an incline.

Try to keep your Companion moving when climbing an incline. If you do come to a stop, restart and accelerate slowly and carefully.

Do not try to descend or climb a slope whose gradient is greater than recommended.*

FIGURE 2. GOING UP AN INCLINE FIGURE 3. TRAVERSING AN INCLINE

* Maximum recommended incline is 7.5°

I

f, while you are driving down a slope, your scooter starts to move faster than you feel is safe, release the throttle control lever and allow your Companion to come to a stop. When you feel that you again have control of your scooter, continue safely down the remainder of the slope.

DRIVING DOWN A C E

Lower the speed setting.

Whenever it is safely possible, drive forward down any ramp, low rise, or incline.

Golden Technologies, Inc. does not recommend that you drive your scooter in reverse down any incline, ramp, curb, or low rise. Backing down any slope may create a very hazardous situation.

II. SAFETY

If it is necessary to back down a slope follow one of two procedures.

When using either of the following procedures to back down a slope, Golden

Technologies, Inc. strongly advises that you have the assistance of another person.

Procedure 1 - Under

1. Set the key switch to the “Off” position. See section V. “Operation.”

2. Dismount your Companion.

3. Set the key switch to the “On” position. See section V. “Operation.”

4. While standing alongside your scooter, carefully operate the controls at the lowest speed

setting. See section V. “Operation.”

5. Slowly and carefully back your scooter down the incline.

6. Carefully remount your Companion and resume normal operation.

Procedure 2 - (No

1. Set the key switch to the “Off” position. See section V. “Operation.”

2. Dismount your Companion.

3. Set the freewheel lever to “Disengaged.”

4. While standing alongside the scooter, carefully manually maneuver it down the slope.

5. When you have reached a level surface at the bottom of the slope, position the freewheel lever in the engaged position. See section VII. “Disassembly.”

6. Carefully remount your Companion and resume normal operation.

When your scooter is in freewheel mode, the brake is released. The weight of the scooter on a slope may cause you to lose control of the scooter. If you do not feel capable of manually controlling your scooter down the slope, request assistance or do not attempt to use this procedure.

Motor Braking S s

Your scooter is equipped with a system that uses the motor to aid in braking. This Motor Brake system is designed to work when the key is in either the on position or the off position. When the key is in the on position, the freewheel is in the engaged position, and the scooter is under power, the motor will help slow down the scooter as soon as you take your hand off of the throttle lever.

When the key switch is in the off position and the freewheel lever is in the disengaged position, the motor brake system will keep you from pushing the scooter too fast (i.e. down a slope). You may notice this when pushing the scooter. The scooter will move freely until you reach a certain speed. You will then encounter some resistance as the motor brake system is activated.

C ON

Always check with your physician to determine if any of the medications you are taking may affect your judgment and/or your ability to operate your Companion. Also check with your physician concerning your physical ability to operate a scooter.

Do not connect or allow anyone except an authorized Golden

Technologies, Inc. representative to connect any electrical or mechanical device to your

Companion. Unauthorized accessories will void the warranty and may cause injury.

III. EMI/RFI

The rapid development of electronics, especially in the area of communications, has saturated our environment with electromagnetic (radio) waves that are emitted by television transmitters, cellular phones, citizen’s band radios (CBs), amateur radios (ham radios), wireless computer links, microwave transmitters, paging transmitters, etc. These electromagnetic (EM) waves are invisible and increase in strength the closer one gets to the source of transmission. When these energy waves act upon electrical devices and cause them to malfunction or to function in an erratic or uncontrolled manner, they are referred to as

Electromagnetic Interference (EMI) or Radio Frequency Interference (RFI).

EMI/RFI AND YOUR CO ON

All electrically powered vehicles, including scooters are susceptible to Electromagnetic

Interference/Radio Frequency Interference (EMI/RFI). This interference could result in abnormal, unintended movement of your Golden Companion.

Unintended or brake release could cause an accident or

The FDA has determined that each make and model of scooter can resist EMI/RFI to a certain level. The higher the level of resistance, the greater the degree of protection from EMI/RFI— measured in volts per meter (V/m). The FDA has also determined that current technology is capable of providing 20 V/m of resistance to EMI/RFI, which would provide useful protection against common sources of interference. This product has been tested and has passed at an immunity level of 20 V/m.

EMI/RFI CO EN ONS

PROHIBITED! Do not turn on or use hand-held personal electronic communication devices such as cellular phones, walkie-talkies, and CB radios while your scooter is turned on.

Be aware of any nearby transmitters (radio, television, microwave, etc.) on your intended route and avoid operating your scooter close to any of those transmitters.

Turn off the power if your Companion is going to be in a stationary position for any length of time.

Be aware that adding accessories or components or modifying your scooter may make it more susceptible to EMI/RFI.

If unintended movement or brake release occurs, turn your scooter off as soon as it is safe to do so.

Report all incidents of unintended movement or brake failure to Golden Technologies, Inc.

Technical Service at (800) 624-6374.

Turn off your scooter as soon as it is safely possible if unintended motion occurs or if unintended brake release s

IV. YOUR GOLDEN COMPANION

CONTROL PANEL

MIRROR

SEAT

Flag ‐ Not Shown

HAND GRIP

TILLER ADJUSTMENT LEVER

ARMREST ANGLE

ADJUSTMENT SCREW

REMOVABLE

FRONT BASKET

TILLER

SEAT

SLIDE

LEVER

CIRCUIT

BREAKER

ARMREST HEIGHT

ADJUSTMENT KNOB

ARMREST WIDTH

ADJUSTMENT KNOBS

BRAKE HANDLE

HEADLIGHT

TIE-DOWN

SELF-LOCKING SEAT ROTATION LEVER

REMOVABLE FLOOR MAT

FIGURE 4. YOUR GOLDEN COMPANION

FOR YOUR CO S

Please fill in your Companion’s information below. This information will be useful in the event that you ever need to contact Golden Technologies, Inc. concerning your scooter.

Your Companion

Model

Date of Purchase

Serial Number (under mat—right rear)________________________

Body Color

Options ________________________________________________________________

Place of Purchase

Name

Company

Address

__________________________________________________________________________

Please remember to fill in and return your warranty registration card in the back of this manual.

IV. YOUR GOLDEN COMPANION

Specifications

Medicare Code

Weight Capacity

Drive Wheels

GC240

350 lbs.

Rear

GC340

K0807

400 lbs.

Rear

GC440

K0807

400 lbs.

Rear

Maximum Speed

Operating Range 1

5.3 mph

21.2 miles, U1

5.3 mph

20.9 miles, U1 or

25.4 miles, 40AH

5.3 mph

18.9 miles, U1 or

23.4 miles, 40AH

Ground Clearance under deck 3.75” 4.5” 4.5”

Ground Clearance to transaxle/motor 2.5” 2.5” 2.5”

Turning Radius

Battery Type / Air Travel Safe

37”

2-U1 / Yes

41”

Standard

2-U1 / Yes

Optional

2-40AH / Yes

56.5”

Standard

2-U1 / Yes

Optional

2-40AH / Yes

Colors

Freewheel Mode

Electronic Speed Control

Electro-Mechanical Brakes

Charger

Red, Blue

Yes

Off Board

Red, Blue

Yes

Off Board

Red, Blue

Yes

Off Board

Controller

Dimension:

Length

90 Amp

42.25”

90 Amp

45.5”

90 Amp

47.5”

Width 23.5”

Height (ground to top of back of seat) 37” - 39” 37” - 39” 37” - 39”

Ground to Top of Seat 23” – 25” 24” – 26” 24” – 26”

Ground to Top of Deck 6.25” 6.25”

Deck to Top of Seat 17.5” – 19.5” 18” – 20”

Number of Seat Height Positions 3 3

18” – 20”

Size of Increments 1.0” 1.0” 1.0”

Front Axle to Rear Axle 30” 35.5”

Weight of Unit: (assembled)

Heaviest Piece

174 lbs.

50 lbs.

179 lbs. (U1)

185 lbs. (40AH)

51 lbs.

197 lbs. (U1)

203 lbs. (40AH)

69 lbs.

Tires:

Standard Tires

Front

Rear

Rear Anti-Tippers

Solid, low profile Solid, low profile Solid, low profile

9”

10.75”

9”

10.75”

IV. YOUR GOLDEN COMPANION

Specifications

Standard Seat:

GC240

Stadium Style

GC340

Stadium Style

GC440

Stadium Style

Slide Seat Standard Standard Standard

Back Height – no headrest 16” 16”

Width x Depth 18” X 16” 18” X 16” 18” X 16”

Color

Optional Seats:

Back Height – no headrest

Width x Depth

Color

Seat Options:

Power Elevating Seat Option

Warranty:

Black Vinyl

Stadium Style

16”

20” X 18”

Black

6” Rise

Black Vinyl

Stadium Style

16”

20” X 18”

Black

6” Rise

Black Vinyl

16”

20” X 18”

Black

6” Rise

Stadium Style

Frame Lifetime

Drive Train 2 Years 2 Years 2 Years

Electronics 2

Batteries

2 Years

1 Year

2 Years

1 Year

2 Years

1 Year

1. Battery range at 200 lbs., and will vary due to rider weight, drive surface, terrain, and battery type.

2. Electronics warranty excludes batteries.

Literature is current at time of printing. Golden Technologies reserves the right to make changes to the product or literature at any time.

V. OPERATION

SPEED ADJUSTMENT DIAL DC VOLTAGE METER

HORN

THROTTLE

CONTROL LEVER

POWER INDICATOR LED

KEY SWITCH

LIGHT

HORN

THROTTLE

CONTROL LEVER

FIGURE 5. CONTROL PANEL

CO O S

Speed Adjustment a

The speed adjustment dial allows you to select the maximum top speed of your

Golden Companion. See figure 5.

Turn the dial counterclockwise to operate your scooter at the lowest speed level.

Turn the dial clockwise to increase the operational speed of your scooter.

We recommend that you select a speed setting at which you feel comfortable, safe, and in control of your Companion.

Key S

This switch turns the power on and off to your Companion. See figure 5.

Insert the key into the key switch.

Turn the key 90 degrees clockwise to turn on your scooter’s power.

Turn the key back to the vertical position to turn off your scooter’s power.

Always make certain that the key is removed from the key switch getting on or off your Golden Companion or before lowering the tiller

V. OPERATION

Power Indicator

When the power to your Companion is turned on, the Power Indicator LED (Light Emitting

Diode) will light up. See figure 5 on page15. This LED is used for diagnosing operational problems that may arise. Please see the Diagnostics section of this manual.

Horn

Press this button to sound the horn. See figure 5 on page 15.

Light Switch

This button operates your Companion’s lighting system. See figure 5 on page 15.

Press the button once to turn on your scooter’s lights.

Press the button a second time to turn off the lights.

Delta Tiller Control

The Delta Tiller enables you to use only one hand (either the right or left) to operate both the speed and the direction of the Companion. This self-centering lever system controls your

Companion’s speed (up to the maximum speed set by the speed adjustment dial) and its forward and reverse direction. See figure 5 on page 15.

To drive forward use either of the

Use your right hand fingers to pull back on the right side of the throttle control lever.

Use your left thumb to push the left side of the throttle control lever.

Always bring your Companion to a full stop before changing from forward to reverse, or from reverse to a

To drive in reverse use either of the

Use your left hand fingers to pull back on the left side of the throttle control lever.

Use your right thumb to push the right side of the throttle control lever.

When the throttle control lever is completely released, it automatically returns to the center

“stop” position and engages your scooter’s brakes, bringing you to a complete stop. You will hear a “click” when the brake engages.

V. OPERATION

DC Voltage Meter

This meter (see figure 5 on page 15) shows the amount of voltage in your Companion’s batteries.

Green indicates a full charge on the batteries.

Yellow indicates caution and approximately a one-half charge of the batteries.

Red indicates that the batteries have less than one-half of a charge remaining. See section

X. “Care and Maintenance” for instruction concerning charging the batteries.

Your scooter will turn itself off if the battery output a s to or below 17.5 C

Finger Tip Tiller Adjustment

The Tiller on your Companion scooter employs a pneumatic piston to provide you with infinite tiller angle settings for your driving comfort.

Use one hand to grasp a handgrip.

Pull on the release lever and position the tiller at a comfortable and safe operating angle.

Release the tiller adjustment lever. It will automatically lock the tiller at the selected angle.

CONTROL O ONS

Golden Technologies, Inc. has made provision for the individual needs and abilities of the operators of the Golden Companion.

Your authorized Golden Technologies, Inc. provider can reverse the throttle control lever controls so that when you pull on the left side of the lever, your scooter will move in the forward direction, and when you pull on the right side of the lever your scooter will move in the reverse direction.

SEATING CON

Armrest Height

To adjust the armrest height:

1. Loosen “Armrest Height Adjustment Knob” until

you can move the armrest up or down. See

figure 6.

2. Raise or lower the armrest to the desired position.

3. Tighten the armrest height adjustment knob to

secure the armrest in place.

4. Repeat steps 1-3 for the opposite arm.

Armrest Width

Armrest Height Adjustment Knob

To adjust the armrest width:

1. Loosen “Armrest Width Adjustment Knob” until you can move the armrest in or out. See figure 7 on page 18.

2. Slide the armrest in or out to the desired width.

3. Tighten the armrest width adjustment knob to secure the armrest in place.

4. Repeat steps 1-3 for the opposite arm.

FIGURE 6. ARMREST HEIGHT

V. OPERATION

Seat Height s

To adjust the seat height:

1. Unlock the seat by lifting the seat rotate lever. See figure 4 on page 12.

2. Remove the seat by lifting the seat

straight up.

Armrest Width Adjustment Knob 3. Set the seat aside.

4. Remove the bolt, nut, and washer that

hold the seat post in the seat pedestal.

See figure 8.

5. Position the seat post at the desired

height while aligning the holes in the

seat post and the seat pedestal.

6. Reinstall and tighten the nut, bolt,

and washer. The bolt must be installed

from the back of the pedestal, with the

nut and washer to the front of the FIGURE 7. ARMREST WIDTH

scooter.

7. Place the seat back on the seat post,

then push down to make sure the lock

is engaged.

Seat

The seat can be rotated through 360° and locked at any 45° position.

1. Pull up on the seat rotation lever and

rotate the seat to the desired position.

See figure 4 on page 12.

2. Release the handle to lock the seat at FIGURE 8. SEAT HEIGHT

any 45° position.

Flip-up s

Pull up on the end of either armrest to flip it up for easy transfer on and off your Golden Companion.

See figure 9.

Armrest

To increase the armrest angle:

Turn the armrest angle screw counterclockwise. See figure 9.

To decrease the armrest angle:

Turn the armrest angle screw clockwise. See figure 9.

Repeat the process for the opposite arm.

Angle Screw

FIGURE 9. FLIP-UP ARMRESTS

V. OPERATION

POWER ELEVATING SEAT ADJUSTMENT - OPTIONAL EQUIPMENT

Your Companion may be equipped with a power elevating seat. The power elevating seat actuator is designed to raise or lower the seat with minimal effort by the user. The power elevating seat switch is located on the tiller below the throttle lever. See figure 10.

SWITCH

FIGURE 10. POWER ELEVATING SEAT SWITCH

Before attempting to operate the power elevating seat for the first time, make sure your scooter is level and stationary and the speed adjustment dial is set to its slowest (turtle) setting. Make sure you are familiar with all the scooter operating procedures in your owner’s manual.

To operate the power elevating seat:

1. Lift up and hold the power elevating seat switch to raise the seat. Release the switch when you have reached your desired height or upon reaching the highest position.

2. Push down and hold the power elevating seat switch to lower the seat. Release the switch when you have reached your desired height or upon reaching the lowest position.

How the Power Elevating Seat Functions:

By elevating the power seat to approximately one-half its maximum height your scooter’s speed will be limited to half the speed dial setting. If the power seat is elevated to approximately three-quarters its maximum height, the scooter will not move if the throttle control lever is pressed. The power elevating seat must be lowered to slightly under, three-quarters of its maximum height in order to drive the scooter again. The scooter can not be driven at full speed until the scooter’s seat is lowered to under one-half its maximum height.

Problem Solving:

If you encounter an instance where after using the power elevating seat feature that the scooter will not run, try lowering your seat. Depending on how high the power elevating seat is raised, your scooter’s speed will be reduced or the scooter may stop operating and give a fault code. For details, refer to the above section “How the Power Elevating Seat Functions.”

V. OPERATION

Your Golden Companion is equipped with a freewheel lever that can set your scooter in or out of freewheel mode. The freewheel lever engages your park brake.

To engage the brake and take your scooter out of freewheel mode:

Push the brake handle in the direction of

“engage” on the label. See figure 11.

To disengage the brake and put your scooter

in freewheel mode:

Push the brake handle in the direction of FIGURE 11. FREEWHEEL LEVER (ENGAGED)

“disengage” on the label. See figure 12.

Pushing the scooter too quickly in freewheel will cause the motor to act as a generator causing the scooter to become difficult to push. Freewheel slowly.

FIGURE 12. FREEWHEEL LEVER (DISENGAGED)

Do not sit on or attempt to move your Companion unless the frame rear carriage are securely engaged. carriage may occur and cause injury or a separation of the frame from the

 Never set your Companion in

 N mode when it is on an

disengage the brake handle while you are operating your C

 Always make certain that your scooter brake is engaged before inserting the key the key s

VI. RIDING YOUR COMPANION

O N

For your first driving sessions, make certain that your starts out on a level surface and that you will continue driving a level s

Companion

To Get on Your C a

1. Stand behind your Companion.

2. Make certain that the freewheel lever is in

the engaged position.

See figure 11 on page 20.

3. Pull up on the seat rotate lever.

See figure 4 on page 12.

This lever is normally located on the right-hand side of the seat, but your

Companion may be configured to have FIGURE 13. OFF FIGURE 14. ON the lever positioned on either side of the seat.

Once the lever is pulled up and held in the “up” position, the seat can be freely rotated.

Release the lever to lock the seat into one of the eight preset locking positions.

4. Make certain that the seat is positioned for safe and easy mounting.

5. Position yourself in the seat.

6. Use the seat rotate lever to position the seat so that it is locked in the fully forward direction.

7. Fasten your lap belt, if your Companion is so equipped.

8. Place the key into the key switch.

9. Rotate the key to the “on” position. See figure 14.

BASIC

1. Make certain that you are seated safely and properly on your Golden Companion.

2. Turn the speed control dial fully counterclockwise to its slowest setting.

3. Insert the key into the key switch—if you have not already done so.

4. Turn the key clockwise to the “On” position. See figure 14.

5. Place your hands on the handgrips.

If you wish to drive forward, pull back on the right side of the throttle control lever (or push the left side of the throttle control lever forward).

If you wish to drive in reverse, pull back the left side of the throttle control lever

(or push the right side of the throttle control lever forward).

6. Pull or push on the throttle control lever to gently accelerate your Companion.

7. Release the throttle control lever to allow your Companion to come gently to a full stop.

8. Practice these two basic functions until you feel that you have control of your scooter.

VI. RIDING YOUR COMPANION

Steering your Golden Companion is easy and logical.

1. With both hands on the handgrips of the tiller (see figure 4 on page 12), turn the tiller to the right to travel to the right.

2. With both hands on the handgrips of the tiller (see figure 4 on page 12), turn the tiller to the left to travel to the left.

3. Make certain to maintain sufficient clearance when turning your scooter so that the rear wheels will clear any obstacle.

Turning your scooter too sharply at too high a speed may create a situation where one of the rear wheels will leave the ground and the ss tipping the scooter. Avoid this danger at all times by wide arc around corners and s of steering a

Steering in a Tight S

If you must steer in a tight spot, such as entering a doorway or when turning around:

1. Bring your Companion to a full stop.

2. Set speed at the lowest setting.

3. Turn the tiller to the direction in which you wish to drive.

For more information on dealing with obstacle and tight spots, see “Control Through Tight

Spots” on the next page.

Steering in s

Backing up your Companion requires attention to what you are doing.

1. Use your right fingers to push the throttle control lever or use your left fingers to pull back on the throttle control lever. See figure 5 on page 15.

2. Turn the tiller to the left to drive in reverse to the left.

3. Turn the tiller to the right to drive in reverse to the right.

Your C s speed in reverse is fifty percent of the speed set at speed control a

VI. RIDING YOUR COMPANION

CONTROL THROUGH TIGHT S O S

As you use your Golden Companion to greatly increase your mobility, you will undoubtedly encounter some obstacles that will require practice to negotiate smoothly and safely. Below are some common obstacles that you may meet during the daily use of your scooter. Listed with those obstacles are some driving tips that should help you conquer those obstacles.

Learn and follow those tips, and with surprising ease you will soon be in control of your

Companion as you maneuver it through doors, up and down ramps, up and over curbs, through grass and gravel, and up and down inclines. s

When proceeding up any ramp, curb, or incline:

Lean forward in your seat to move your center of gravity forward for maximum stability and safety.

If the ramp has a switchback, good cornering ability is required.

Maneuver your Companion so that the front wheels take wide swings around the corners of the ramp.

Doing this will allow your scooter’s back wheels to follow a wide arc around the corner, staying clear of obstacles.

If you must stop your Companion while driving up a ramp:

Starting up again simply requires that you apply gentle and steady pressure to the throttle control lever.

Accelerate gently after stopping on any incline.

Driving down a ramp:

Keep your Companion’s speed control dial set fully counterclockwise at the slowest speed setting.

If you must come to a stop, release the throttle control lever slowly and smoothly.

Curbs

Always use caution when negotiating any curb.

Go up or down a curb head on at a direct 90° angle.

Approach and negotiate the curb so that both back wheels of your scooter go over the curb at the same time.

Never

negotiate inclines or curbs by traversing them. Doing so may cause the scooter to tip over.

Go

down a curb slowly to avoid a jarring bump. Use as little power as possible.

Grass and

Your Golden Companion performs admirably on grass, gravel, and hills, but you must follow the operational parameters presented in this manual. Refer to the “Safety” section. If you are unsure about any situation, avoid it. Common sense is your best protection.

Feel free to use your Golden Companion on lawns or in park areas.

Avoid long or high grass, which may wrap around your scooter’s axles.

Avoid loose gravel.

VII. DISASSEMBLY

REMOVING THE S

Pinchless seat hinges standard on all Golden C s

1. Remove the key.

2. Make sure that the scooter brake is engaged.

3. (Optional) Loosen the arm width adjustment

knobs, and slide the arms off the scooter. This

will reduce the seat weight, if you are not able

to carry the seat with the armrests attached.

sides and lifting the seat straight up and

out of the seat post. See figure 15.

Note: The seat can be folded for compact storing.

See figure 15.

4. Pull up on the seat rotate lever. See figure 15.

5. Remove the seat by grasping it on both

FIGURE 15. REMOVING THE SEAT

If transporting your scooter on an outside lift, remove seat or make sure the seat lock mechanism is locked. Failure to do so could result in the seat coming loose and becoming airborne. This situation could cause problems for the traffic behind you and possibly result in an injury.

REMOVING THE REAR S O

1. Unscrew the two shroud thumb screws.

2. Pull up on the sides of the shroud.

3. Lift the shroud up and off the scooter.

See figure 16.

FIGURE 16. REMOVING THE REAR SHROUD

REMOVING THE ES

1. After removing the shroud, loosen the

Velcro™ straps from around each battery.

See figure 17.

If the two black zip ties around each battery (used during shipping) have not been removed, you will need to cut them and remove them prior to removing the batteries.

VELCRO

STRAPS

FIGURE 17. REMOVING THE BATTERIES

VII. DISASSEMBLY

2. Squeeze the locking ear on the connector and disconnect the batteries from the frame.

See Figure 18.

3. Remove the batteries one at a time.

4. Lower the tiller, which will automatically lock into place once lowered.

The key must be removed from the key switch to fully lower the tiller. The tiller will only lock when it is in the center position.

FIGURE 18. BATTERY CONNECTORS FIGURE 19. PULL T-HANDLE

FIGURE 20. COMPLETELY DISASSEMBLED

DISCONNECT THE FRONT AND RE FRAME SE ONS

1. Pull up on the T handle next to the seat post See figure 19. Pulling up on the T handle will separate the front and rear section.

2. Your Companion scooter is now fully disassembled. See figure 20.

The Companion scooters are easy to assemble.

Make sure the key is out of the key switch before assembling your scooter.

WARNING! Pinch/Crush Hazard!

CONNECTING THE F R A M E SECTIONS

1. Position the front and rear sections of the frame as shown in figure 21 so that they align properly.

2. Pull up on the T handle to lift the front section.

3. Once the frame hooks are properly aligned (See figure 22), push down on the seat post to secure the frame together.

You will hear and feel a positive “snap” sound to confirm that the front and rear frames are connected.

4. Raise the tiller.

BATTERY INSTALLATION

1. Install the batteries onto the scooter.

FIGURE 21. CORRECT FRAME ALIGNMENT

2. Reconnect the batteries. See figure 18 on

page 25.

3. Wrap a Velcro™ strap around each battery to secure them in place. See figure 23.

FRAME HOOK

FIGURE 22. FRAME HOOK

VELCRO

STRAPS

FIGURE 23. BATTERY INSTALLATION

Do not sit o n or attempt to move your Companion unless rear carriage is securely engaged. separation frame and the frame from the rear carriage may occur and cause injury or a a

REINSTALL THE S

1. Make certain that the seat post is

mounted in the seat post pedestal and

adjusted to the desired height.

2. Lift the seat and position the seat swivel

post into the seat post. See figure 24.

3. Push down on the seat to make certain

that the seat swivel post is fully inserted

and locked.

Failing to ass of the s proper could result in

Your Golden Companion is now successfully assembled.

FIGURE 24. REINSTALL THE SEAT

If you removed the seat arms to reduce the weight of the seat, you must perform the next step.

REINSTALL THE ES

1. Insert the right arm into the arm bracket.

2. Tighten the right arm bracket adjustment knob.

3. Insert the left arm into the arm bracket.

4. Tighten the left arm bracket adjustment knob.

IX. YOUR COMPANION

FIGURE 25. GC240 FIGURE 26. GC340 FIGURE 27. FOUR-WHEEL

GC440

All Golden Companion scooters shown above can be equipped with docking devices for loading onto a vehicle by means of a mechanical lift or hoist. Contact your Golden

Technologies, Inc. provider for more information concerning docking devices and scooter lift devices.

To Transport Your C a

Disassemble or fold down the seat and tiller (see section VII. “Disassembly”) as close as possible to the loading area of the vehicle to be used for transporting your scooter.

The degree to which you disassemble your Companion or fold the seat and tiller depends on the size and shape of the cargo area of the transporting vehicle.

Moving blankets or other forms of padding may be used to protect your Companion during transportation.

Do not lift your Companion by its plastic body parts or tiller. Breakage of these parts is not covered by the warranty.

Do not use the tires or wheels to lift the rear carriage. The carriage may rotate and cause injury or damage. s during

If your scooter and its the scooter or the and cause injury or a a are not properly and securely may move or become

Never sit on your Companion when it is being as your lift manufacturer while a s your s

Always down your Companion securely with an approved tie-down system supplied by

If transporting your scooter on an outside lift, remove seat or make sure the seat lock mechanism is engaged. See “REINSTALL THE SEAT” on page 27.

Failure to do so could result in the seat coming loose and becoming airborne. This situation could cause problems for the traffic behind you and possibly result in an injury.

X. CARE AND MAINTENANCE

ROUTINE MAINTENANCE

Your scooter requires a minimal amount of care and maintenance. If you do not feel confident in your ability to perform the maintenance listed below, you can schedule an inspection and maintenance with your provider.

 Make sure your batteries are fully charged daily. See “Battery Charging”.

 Regularly inspect your scooter’s tires for signs of wear.

 Regularly inspect all exposed harnessing and connections for wear, damage, and corrosion. Have your provider repair or replace any damaged harness or connector.

 Periodically check all fasteners for tightness, wear, and corrosion. If any of these are present, turn off the scooter and contact your provider.

Be careful of pinch points and sharp metal parts (wear gloves).

 Keep all the electrical components (charger, console panel, and electronics) free from moisture. If any of these items do become exposed to moisture, let them dry thoroughly before attempting to operate your scooter again.

 All bearings are permanently lubricated and sealed. No additional lubrication is required.

CLEANING YOUR CO s

Clean the tires with ordinary kitchen-type cleaners and a damp cloth.

Do not use solvents on the tires. Solvents can cause the tire material to break down or become too soft.

The body (rear shroud, tiller shroud, deck shroud) of your Golden Companion is formed

ABS plastic and coated with a durable automotive-type finish.

Use cool water mixed with a mild soap to remove dirt and oils.

Use a nonabrasive car wax on the ABS body parts.

Buff by hand with a soft cloth.

Vinyl Seat:

Clean with a mild soap or mild detergent and a damp cloth.

Removable Floor Mat

S pray clean with an automotive-type wand after the floor mat has been removed from the scooter.

The floor mat snaps into place on the scooter floor. Simply pull up on the floor mat to remove it.

Do not use excess water or pressure when cleaning your scooter.

Never take your scooter through a car wash.

Never use a high pressure hose to wash your scooter.

X. CARE AND MAINTENANCE

IMPORTANT! New batteries MUST be fully charged prior to the initial use of your scooter.

Charge new batteries for 12 hours even if the battery gauge already shows a full charge.

This is to condition your new batteries for maximum performance.

WARNING! Corrosive chemicals contained inside the battery.

Explosive battery conditions exist.

WARNING! Charger surface can become HOT.

Electrical hazard!

BATTERIES AND

Battery maintenance is the most important part of maintaining your scooter. Keeping the batteries fully charged helps to extend battery life. Use the following guidelines to help keep your batteries in optimum condition.

 For daily use, keep batteries fully charged. We recommend that you plug in the off-board charger after each use and charge 6-8 hours.

 If you are not going to use the scooter for more than a

week, fully charge the batteries and then disconnect them

from the scooter. See figure 18 on page 25.

To Charge the a s

The charger for all Companion models is an off-board charger.

To charge the batteries, plug the charger into the charger port on the tiller. See figure 28.

Battery a

FIGURE 28. CHARGER PORT

MANDATORY!

Use only AGM or GEL-cell SLA deep-cycle batteries for operating Golden

Companion scooters.

 These batteries are maintenance free.

 There is no danger of spillage or leakage, so these batteries

are safely transportable on air craft, busses, trains, etc.

Note: Check with your carrier for their specific rules

prior to transport.

 By following the procedures set out in this manual, you can expect extended life from your Golden Companion’s batteries.

If the battery terminals become corroded:

 Corrosion can cause a poor electrical connection and

operational problems.

Battery

 Clean corroded battery terminals with a stiff brush and a mix of baking soda and water.

Battery Cable s a a

If it becomes necessary to install new batteries, you may need

Black ‐ to change each battery harness. See figure 29. Use a machine screw, a flat washers, a second flat washer, split washer, and a nut to attach the red cable ring terminal to the positive (+) battery terminal. Use a machine screw, a flat washers, a second flat washers, split washer, and a nut to attach the black cable ring terminal to the negative (-) battery terminal.

Red +

FIGURE 29. BATTERY HARNESS

X. CARE AND MAINTENANCE

IF YOUR COMPANION DOES NOT O E AND DOES NOT FLASH/BEEP A CODE

Make certain that the freewheel lever is set to the engaged position. See page 20.

Check the main circuit breaker. If necessary, reset the circuit breaker.

Make certain that the speed adjustment dial is at the desired setting.

Make certain that the key switch is set to the “On” position.

If none of the above procedures solve the problem, contact your authorized Golden

Technologies, Inc. provider.

MAIN CIRCUIT

The 50-amp main circuit breaker reset button is located under the seat on the front of the rear

MAIN CIRCUIT BREAKER shroud panel. See figure 30.

WARNING! Do not attempt a s Consult Golden

Inc. or authorized Golden

Inc.

If, for no apparent reason, your Companion stops operating, the main circuit breaker may FIGURE 30. MAIN CIRCUIT BREAKER

have tripped.

Possible causes for the main circuit br to

If your scooter is equipped with pneumatic tires, low tire pressure can cause the motor to overload and trip the main circuit breaker.

Driving up a long, steep hill.

Driving over a curb.

Run-down batteries.

E xceeding the maximum weight limit of the scooter.

As you operate your Companion, battery voltages go down and battery current must rise to satisfy the demands of the motor and of other electrical devices operating on your scooter.

This can cause a heavy current draw that will trip the main circuit breaker.

Recharge your Companion’s batteries. See “Charger and Batteries” in this section of this manual.

If the problem continues, have your authorized Golden Technologies, Inc. provider load test the batteries.

If the batteries are good, the charger may be the problem. Consult your authorized Golden Technologies, Inc. provider.

X. CARE AND MAINTENANCE the Main Circuit

1. If the main circuit breaker trips as a result of run-down batteries or because of a temporary overload, reset the circuit breaker:

2. Wait ten minutes or so for the motor control board to return to the normal operating temperature range.

3. Make certain that the key switch is set to the “Off” position.

4. Press in on the main circuit breaker reset button. See figure 30 on page 31. underlying

If the main circuit breaker continues to trip, there is probably fault that needs

Contact your authorized Golden Technologies, Inc. provider.

Do not keep the main circuit breaker without the

NO S

The diagnostics feature of your Golden Companion’s microprocessor based motor control board functions as follows:

Any fault condition on the controller or on an associated system will cause the power

indicator LED to flash and the horn to beep.

The flashing of the LED occurs and the beeping of the horn occurs as one flash/beep or a series of flashes/beeps separated by a two- second pause.

The number of flashes/beeps in each series is referred to as the “Flash/Beep Code.”

The flash/beep code indicates the nature of the condition or fault.

THE FLASH/BEEP CODES

1 as

Indicates that the battery voltage (with the throttle control lever in the neutral position) is below 19 volts.

The batteries need to be charged.

Your Companion will continue to operate at reduced speeds until the voltage falls to 17.5 volts.

As the voltage drops you will experience a power loss.

Remedy: Charge your Companion’s batteries. See “Batteries and Charging” in this section.

2 as s/Beeps

Indicates that the battery voltage has dropped to 17.5 volts.

At this voltage your scooter will cease operation.

If you have charged the batteries and the condition continues, one or both of the scooter’s batteries may be at fault.

The continuance of this condition after you have charged your Companion’s batteries may also indicate a problem with the battery charger.

X. CARE AND MAINTENANCE

3 as s/Beeps

Consult your authorized Golden Technologies, Inc. provider.

4 as s/Beeps

Indicates that the motor control board is overloaded and overheated.

An overload can occur if you have been driving your Companion for an extended period of time up an incline that is steeper than the recommended grade (see “Driving on

Inclines” on page 9).

An overload can occur if your Companion is carrying a payload that is higher then the recommended weight capacity. See “Specifications” on page 13 for your Companion model weight capacity.

If your scooter is equipped with pneumatic tires and they are under inflated, an overload can also occur. Under inflated tires cause the motor to draw large amounts of current.

This high draw overheats the motor control board.

Your scooter will not operate until the motor control board cools back to its operational temperature range.

Turn off your Companion’s key switch and allow the scooter to sit for 10 minutes.

Check the tire pressure.

Have your authorized Golden Technologies, Inc. provider perform a battery load test.

5 as s/Beeps

Indicates a brake problem.

The freewheel lever may be in the disengaged position. See page 20.

The brake or the brake wiring may be damaged.

For safety reason, your scooter was designed to cease operation until the problem is corrected.

Make certain that the freewheel lever is in the engaged position. See page 20.

Turn the key switch to the “Off” position to stop the flash/beep code.

Set the freewheel lever to the “engaged” position.

Turn the key back to the “On” position.

If the above remedies do not solve the problem, contact your authorized Golden

Technologies, Inc. provider.

6 as s/Beeps

Indicates that the throttle control lever was not in the neutral position when the key switch was turned to the “On” position.

May indicate that the throttle control lever is out of adjustment.

Turn the key switch to the “Off position.

Make certain that the throttle control lever is in the neutral position.

Turn the key switch to the “On” position.

If the above procedure does not solve the problem, contact your authorized

Golden Technologies, Inc. provider.

X. CARE AND MAINTENANCE

7 as s/Beeps

Indicates a problem with the throttle control lever.

May also indicate a problem with the potentiometer (speed control).

Your scooter will not operate until the problem is corrected.

Make certain that all electrical connectors are firmly and correctly joined.

If the connectors are all firmly joined and the problem is not solved, contact your authorized Golden Technologies, Inc. provider.

8 as s/Beeps

Indicates a motor voltage problem.

Your scooter will not operate until the problem is corrected.

Remedy: Contact your authorized Golden Technologies, Inc. provider.

9 as s/Beeps

• Indicates other internal errors or faults.

• Your scooter will not operate until the problem is corrected.

Remedy: Contact your authorized Golden Technologies, Inc. provider.

FOR YOUR CONVENIENCE, THESE DIAGNOSTIC FLASH/BEEP CODES

ALONG WITH THE SERIAL NUMBER OF YOUR SCOOTER CAN BE FOUND UNDER THE FLOOR

MAT. THIS WILL ALLOW YOU TO ACCESS THIS IMPORTANT SERVICE INFORMATION AT ANY

TIME. IF POSSIBLE, PLEASE REFER TO THIS INFORMATION BEFORE CONTACTING YOUR

AUTHORIZED GOLDEN TECHNOLOGIES, INC. PROVIDER.

XI. WARRANTY

Consumer Limited Warranty

Scooters

Golden Technologies has provided information throughout the owner’s manual in regards to proper usage and care of your scooter. Failure to adhere to this information will void the warranty of the scooter, it’s parts and the batteries supplied by Golden Technologies.

The following warranty is granted only to the INITIAL Consumer who has purchased our product and commences on the Date of Purchase by the Consumer from an Authorized Golden Technologies’

Provider. The Consumer must have a warranty registration card filed with Golden Technologies to receive service.

The warranty covers the following scooter models unless otherwise noted:



BUZZaround LT:

GB107

BUZZaround XL Series:

GB117D, GB117S, GB117H, GB117Z

GB147D, GB147S, GB147H, GB147Z



BUZZaround Extreme:

GB118, GB148

LiteRider Series:

GL109, GL111, GL141



GC240, GC340, GC440



All Companion Models:

Avenger: GA541

Patriot: GR575

Lifetime Limited Warranty:

For the life of the scooter, from the date of purchase from an authorized Golden Technologies’ dealer, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following structural frame components found to be defective by an authorized Golden Technologies representative:

 Steel Frame  Tiller Frame  Seat Post

 Frame Welds  Front Fork

*The GR575 is warranted for FIVE YEARS

Two-Year Warranty:

For the period of two years from the date of purchase, in the event of defective materials or workmanship,

Golden Technologies will repair or replace at our option with any new or reconditioned components any of the following drive train components found to be defective by an authorized Golden Technologies representative:

 Transaxle  Motor/Brake Assembly (electrical function only)

Note: An increase in operating noise of the transaxle DOES NOT constitute a defect. With normal wear and tear, operating noise is expected to increase.

For the period of two years from the date of purchase, in the event of defective materials or workmanship,

Golden Technologies will repair or replace at our option any of the following electronic assemblies found to be defective by an authorized Golden Technologies representative:

 Electronic Controller

Battery Charger

 Dash Assembly

Potentiometer Assembly

 Wire Harness(es)

 

Note: While charging batteries, it is normal for the battery charger to heat up. Heat coming from the battery charger does not constitute a defect.

One-Year Limited Warranty

For the period of one year from the date of purchase, in the event of defective materials or workmanship,

Golden Technologies will replace the batteries supplied by Golden Technologies if found to be defective by an authorized Golden Technologies representative.

REV.11.17

XI. WARRANTY

Consumer Limited Warranty

Scooters (continued)

One-Year Limited Warranty:

For the period of one year from the date of purchase, in the event of defective materials or workmanship,

Golden Technologies will repair or replace at our option any of the following parts found to be defective by an authorized Golden Technologies representative:



Bearings

Bushings

Seat Swivel Mechanism



Rubber Components

(excludes tires)

Armrests

 Plastic Components

(excludes body)

Items not listed are covered at the discretion of Golden Technologies. Any accessories, standard or optional, supplied by Golden Technologies, are covered for a period of one year from the date of purchase with the particular unit.

Warranty Exclusions:

Golden Technologies does not provide warranty on any of the following items which may require replacement due to the normal wear and tear of day to day usage:



Tires and Tubes 



Motor Brushes

Bulbs/Fuses



ABS Plastic Shrouds

Armrest Pads

This warranty also excludes the following:



Brake Pads

Upholstery

 Loss or theft of components (ie: keys, baskets, etc.)

 Damage caused by:

Battery fluid spillage or leakage

Abuse, misuse, accident or negligence.

Improper operation, maintenance or storage.

Commercial use or use other than normal.

Repairs and/or modifications made to any part without the specific consent of Golden

Technologies.

Exceeding the specified weight capacity of the unit.

Accessories other than those supplied or approved by Golden Technologies.

Failure to adhere to the product instructions

Acts of Nature, such as lightning strikes, earthquakes, etc……

Circumstances beyond the control of Golden Technologies.

 ANY PARTS ALTERED OR REPAIRED BY UNAUTHORIZED PERSON .

Warranty Service:

Warranty Service must be performed by an authorized Golden Technologies representative. Golden

Technologies reserves the right to replace warranted part(s) with refurbished or new part(s) at our discretion.

All labor charges, service calls, transportation costs or any other charge(s) associated with the installation of any warranted part(s) are the responsibility of the consumer. Warranty is for the replacement of the parts only and does not include freight for the replacement parts. Consumers are not to return any item(s) to Golden

Technologies without prior written authorization. Any damages incurred while warranted part(s) are in transport are the sole responsibility of the consumer.

There is no other express warranty.

Implied warranties, including those of merchantability and fitness for a particular purpose are excluded.

Liabilities for consequential damages are excluded. This warranty gives you specific rights and you may also have other rights which may vary from state to state.

36 REV.11.17

Fold Here First

Golden Technologies

401 Bridge St.

Old Forge, PA 18518

Fold Here Second

Place

Stamp

Here

Model: GC240

Model: GC340

Model: GC440

401 Bridge Street

Old Forge, PA 18518

Tel: 800-624-6374

Fax: 800-628-5165 www.goldentech.com

Companion_OM_122117

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