3com 3C460 Quick start guide

3com 3C460 Quick start guide
Quick Start Guide
Your Home Network
System requirements
HomeConnect USB Network Adapter
Windows 98
USB port
HomeClick Network Center Software
Windows 95 or higher
CD-ROM drive
Internet Connection Sharing
Windows 98 Second Edition (Windows 98 Second Edition
Updates included to upgrade computers using Windows 98).
To use Windows 98 Second Edition Updates, you need a PC with:
•486DX/66 MHz or higher processor
•24 MB of RAM; more memory improves performance
•Available hard-disk space required:
- Typical installation requires approximately 145 MB of available hard-disk space
(includes 75 MB for backup files during installation), but may range between 140 MB
and 245 MB, depending upon system configuration and options selected.
•CD-ROM or DVD-ROM drive
•VGA or higher-resolution monitor
•Microsoft Mouse or compatible pointing device
Additional items or services required to use certain features:
•14,400 or higher-baud modem or fax modem required for Internet access.
•Access to the Internet through a service provider (a separate fee may be required).
•For sound:
- Sound card with speakers or headphones, OR
- USB speakers (requires PC with USB support)
•For DVD Video:
- DVD-ROM drive
- Compatible DVD decoder card or DVD decoder software
•For broadcast TV and Web reception (North America only):
- Pentium or higher processor
- Additional 65 MB of hard-disk space
- Compatible TV tuner card.
-Reception depends on availability of broadcast sources in your area.
•For Internet Connection Sharing
-Network connection between the connection host computer and other computer devices sharing
Internet access.
• System requirements for Windows 98-based programs may exceed system
requirements described above for Windows 98.
•To get the full benefits of preemptive mutitasking, you must run 32-bit,
Windows-based programs.
•Some older software programs may not be compatible with this program.
Please check with your supplier.
Information in this document, including URL and other Internet web site references, is subject to change without notice. The example
companies, organizations, products, people and events depicted herein are fictitious. Unless otherwise noted, no association with
any real company, organization, product, person or event is intended or should be inferred. Complying with all applicable copyright
and other laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation and 3Com
Corporation. Microsoft and 3Com may have patents, patent applications, trademarks, copyrights, or other intellectual property
rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft or
3Com, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual
property rights.
Portions Copyright © 1999 Microsoft Corporation. All rights reserved.
Microsoft, MS, Windows, and HomeClick are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/
or other countries.
Portions Copyright © 1999 3Com Corporation. All rights reserved.
3Com and the 3Com logo are registered trademarks and HomeConnect is a trademark of 3Com Corporation.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Patents pending.
Document No. 09-1860-000
Set Up Your Home Network
Installation overview
You can start installing your home network on any computer.
The Network Setup Wizard walks you through the following
1. Start the Network Setup Wizard on the computer that
you want to connect to your network.
2. Install the network hardware.
a. When prompted by the Network Setup Wizard,
connect the USB Network Adapter to your computer.
b. Connect the USB Network Adapter to an Ethernet hub
(supplied with the HomeConnect Home Network
Ethernet Kit).
c. Restart the computer.
3. If you have the HomeConnect Home Network Ethernet
Kit, repeat steps 1-4 on the next computer that you
want to be a part of your home network.
4. When you've finished installing the software and hardware,
use HomeClick Network Center to customize
and maintain your network.
Install the network software
1. Insert the HomeClick Network Software CD in to the
CD-ROM drive of the computer that you want to add to
your home network.
The Network Setup Wizard starts automatically. The Network
Setup Wizard walks you through the entire process. To use
the Setup Wizard, all you need is the CD-key (located on your
HomeClick Network Software CD-sleeve), and a unique name
for your computer. That's it. The Setup Wizard takes care of
all the details.
2. When you finish installing the software, the Network
Setup Wizard will tell you when to connect the USB
Network Adapter to your computer.
If the Network Setup
Wizard does not start
automatically, on the Start
menu click Run and type
d:\setup.exe, where d: is
the letter of your CD-ROM
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b. Connect the USB Network Adpater to your network hub
Connect the USB Network Adapter to the HomeConnect 10 Mbps
Ethernet Hub included in the HomeConnect Ethernet Kit. Alternatively, you can also connect the USB Network Adapter to any
10 Mbps Ethernet hub. For more information about the
To connect the USB NetHomeConnect hub, see "About the HomeConnect Hub" later in
work Adapter to an
this guide.
Ethernet hub, you will
Warning: If you have the HomeConnect Home Network Ethernet need an Ethernet 10BASEKit, review the safety information for the hub before you connect T straight-through cable.
to it. See "Important Safety information" later in this guide.
This cable is not supplied
B Ne
1. Insert one end of an Ethernet cable
into the USB network adapter that
you just connected to your computer.
with the USB Network
Adapter; however, it is
supplied with the
HomeConnect Home
Network Ethernet Kit.
2. Insert the other end of the Ethernet
cable into any available computer
port (labeled 1 through 5) on the
3. Plug the hub power adapter into the
hub and then into an AC power
socket. The hub turns on automatically.
Do not insert a telephone
cable into the USB Network Adapter or hub port.
You may cause damage to
the device. Use Ethernet
cables only.
Do not insert the Ethernet
cable into the Uplink port
on the hub.
c. Restart your computer.
Power is automatically
supplied to the
HomeConnect Hub when
you plug in the power
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Using HomeClick Network Center
You can use HomeClick Network Center to do some of the most
common network tasks. You can see what computers are available on the network, share files, printers, and even and Internet
connection. Also use HomeClick Network Center if you have
problems with your network. Use the HomeClick Self Test to
check the network settings on your computer or see the network
troubleshooting information, located in the Online User’s Guide,
for more information. HomeClick Network Center does not need
to be running to use your home network. To start HomeClick
Network Center, on the Start menu point to Programs, and then
click HomeClick Network Center
See what computers are available on your network
The Network Status page displays the computer you are using,
in addition to the other computers on the network that use the
same network name. If you have problems with your network,
click the Test button and HomeClick Network Center tests the
network settings on the current computer and fixes any problems it finds.
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Move files from one computer to another without
floppy disks.
Use the File Sharing page to make folders from one computer
available to the other computers on your network. You can make
every folder on a disk drive available to the other computers on
the network, or you can pick individual folders that you want
other people to see. You can also set passwords and different
levels of access for drives and folders.
To access files on other computers, use Network Neighborhood
In Network Neighborhood you can see all the computers that are
on your home network. When you open a computer, by doubleclicking, you can see the drives and folders that are shared from
that computer. Open a drive or folder and you can see the folders and files that are accessible from that shared drive or folder.
For more information about working with drives, folders, and
files on your home network, see File Sharing in the Online
User’s Guide.
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Make a single Internet connection available to all
the computers on your home network.
You can have as many people looking at different things on the
Internet, as you have computers on your network! To set up
Internet Connection Sharing on your home network:
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About the HomeConnect Hub
The HomeConnect 10 Mbps Ethernet Hub, which is part of the
HomeConnect Home Network Ethernet Kit, is the heart of your
home network. It acts as a central communication point for all
the computers and other devices on your network.
The HomeConnect hub contains five computer ports and
one Uplink port. The five computer ports allow you to create
a small network with up to five
computers. The Uplink port
enables you to connect another Ethernet hub to expand
your network.
You cannot use Port 5 and
the Uplink port at the
same time. If you connect
a computer to Port 5, the
Uplink port is disabled.
Similarly, if you connect a
hub to the Uplink port,
Port 5 is disabled.
Important Safety Information
Warning: Warnings contain directions that you must follow for
your personal safety. Follow all directions carefully. You must
read the following safety information carefully before you install or remove the unit.
• Exceptional care must be taken during the installation and
removal of the unit.
• To ensure compliance with international safety standards, only
use the power adapter that is supplied with the hub.
• The socket outlet must be near to the unit and easily ac
cessible. You can only remove power from the unit by dis
connecting the power cord from the outlet.
• This unit operates under SELV (Safety Extra Low Voltage)
conditions according to IEC 950. The conditions are only
maintained if the equipment to which it is connected also
operates under SELV conditions.
• There are no user-replaceable fuses or user-serviceable
parts inside the hub. If you have a physical problem with
the unit that cannot be solved with problem solving actions
in this guide, contact your supplier.
• Disconnect the power adapter before moving the unit.
Warning: The RJ-45 ports are shielded RJ-45 data sockets.
They cannot be used as telephone sockets. Only connect RJ-45
data connectors to these sockets.
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Connecting Hubs Together
If you want to expand your network beyond the five computer
ports available on your hub, you can connect up to four standard
Ethernet hubs together in a "daisy chain" (that is, hub 1 to hub
2, and so on).
Before you connect your hubs together, make sure that they are
turned off.
1. Insert one end of an Ethernet cable into the Uplink port on
the HomeConnect hub.
2. Insert the other end of the Ethernet cable into one of the
computer ports on theother hub. Do not insert the cable
into the Uplink port on the other hub.
3. Turn on the hubs.
The Port Status LEDs for the ports you have used should be
green. If they are not, check your connections and make sure
that the cabling is secure and not pulled too tightly.
When connecting standard Ethernet hubs together, make sure that the
Ethernet cable connecting
one hub to another is not
longer than 328 feet.
The HomeConnect hub automatically recognizes the other hub.
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Hub Troubleshooting
Power LED not lit.
The power adapter may not be plugged in correctly, or the power
adapter is bad. Check all of your power adapter connections. If
the problem persists, you may have a bad power adapter. Replace only with another HomeConnect hub power adapter.
The LED corresponding to a port that has a connection is not
The most common cause is a defective network adapter or cable
First, check that the Ethernet cable connectors are firmly inserted in the proper ports. If the problem persists, try using
another Ethernet cable.
If you have purchased additional Ethernet cables that are not a
part of the home network kit, make sure that they are "straightthrough" cables, rather than "crossover" cables.
Finally, check that the devices being connected to the hub are
powered on and operating correctly.
The Collision LED is lit
The Collision LED flashes each time a collision is detected on
the network. Collisions are part of normal network operation. if
the LED appears to be continually lit, however, there may be a
fault on your network. Check the following:
• Your network setup-make sure that your network is set up
correctly with the proper cabling.
• The equipment that is connected to your hub-make sure
that there are no faulty devices on your network. A faulty
device could be producing excess traffic that is flooding
the network.
The link between two HomeConnect hubs does not work.
If you cannot get a link established between two HomeConnect
hubs, check your hub connections carefully (see "Connecting
Hubs Together" earlier in this guide for more information) and
make sure that the Ethernet cable connectors are seated firmly
in their ports. If the problem persists, try another Ethernet
cable, or check for a "network loop," which occurs when two
devices in a network are connected by two cables. Each device
on your network only needs one cable connection to a hub.
Also, make sure that you do not connect the Uplink port on one
hub to the Uplink port on the other hub.
8/25/99, 5:44 PM
Frequently Asked Questions
How can I find out if USB is enabled on my computer?
Go to your Windows 98 desktop. Right-click the My Computer
icon. Click Properties. Click the Device Manager tab. Doubleclick Universal Serial Bus Controller. If USB is enabled on your
computer, you will see the text Universal/Open Host Controller.
Do I need to turn off my computer before connecting or disconnecting the USB Network Adapter?
No. You can connect the USB Network Adapter to your computer
with the power turned on.
What do I do if the USB ports on my computer are already
connected to other USB devices?
You could use a USB hub. See "What is a USB hub?" for more
What is a USB hub?
A USB hub is a peripheral device that expands the number of
USB ports available on your computer. A USB hub cannot be
used to link computers together in a network the same way that
an Ethernet hub is used. It is simply a device for connecting
more USB devices (such as scanners, printers, and game controllers) to your computer.
How does the USB Network Adapter compare to a traditional
network adapter card?
The USB Network Adapter performs exactly the same function
as a traditional network adapter card, with the added benefit of
not having to open the computer to install it. One key difference
is in transmission speed: network adapter cards are available in
10 Mbps or 100 Mbps varieties; however, because of speed
limitations of the USB port, the USB Network Adapter is only
available in 10 Mbps.
Can I connect more than one USB Network Adapter to a computer at a time?
No. You should only attach one USB Network Adapter to a computer at any one time.
Can I unplug the USB Network Adapter while my computer is
powered on?
If you disconnect your USB Network Adapter from your computer and then reconnect it, some computers on your network
may not be able to see your computer. If this happens, shut
down your computer and restart your computer.
Can I connect two USB Network Adapters back to back?
It is not recommended that you use this configuration.
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HomeClick installs two network protocols:
TCP/IP TCP/IP is automatically "bound" to every network
adapter and dial-up adapter you have installed.
IPX/SPX IPX/SPX is automatically "bound" to the network
adapter used for your home network. If you are using the
HomeConnect network adapter, IPX/SPX is bound to that network apdapter.
Log on to Windows NT Domain This check box should be
clear. Your home network is a peer-to-peer network, which
doesn't require a network domain.
Appendix B
Security for High-Speed Internet Connections
When you first run the Network Setup Wizard your printers are
automatically shared so they are available to your home network. You are also given the option to share drives and folders
so they are available to the network. When you are using the
Internet through a modem or high-speed Internet connection, it
may be possible for computers on the Internet to access the
shared printers, drives, and folders on your home network.
To prevent computers on the Internet from accessing the shared
files and printers on your home computers, HomeClick automatically disables File and Printer sharing on all dial-up connections, such as those you use with a modem to connect to the
When using Internet
Connection Sharing, the
Connection Sharing Computer must be on to make
the Internet connection
available to the other
computers on the network.
If you have a high-speed Internet connection, such as ADSL or
cable modem, and you are using one network adapter and hub
for both your Internet connection and your home network connection, HomeClick cannot disable File and Printer sharing on
the Internet connection. This means that the computers on the
Internet have access to shared files and printers on the computers on your network.
To make your home network more secure, use two network
adapters on one of the computers on your network. Use one
network adapter for your home network and use the other for
your high-speed Internet connection. Then, use Internet Connection Sharing to share the Internet connection with the other
computers on your home network. HomeClick can then disable
File and Printer Sharing on the network adapter that is used for
the Internet connection, which prevents shared resources from
being accessible from computers on the Internet.
For more information about creating a secure home network,
while using a high-speed Internet connection, contact your
Internet Service Provider.
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If you must dial a number (such as "9") to reach an outside line,
type that number right after the ATDT.
If this is your first time connecting to our BBS, you will be asked
to enter your name, create a password of you choice, and fill out
a questionnaire.
When you are ready to leave the BBS, type G (for "good-bye")
from the main menu.
Are You Still Having Problems?
1. Call the 3Com reseller who sold you the your HomeConnect
product. The reseller may be able to troubleshoot the problem over the phone or may request that you bring the product back to the store for service.
2. Call our Technical Support department.
In The United States and Canada
6:00 - 9:00 PST M-F, excluding holidays
9:00 - 12:00 am EST M-F, excluding holidays
Help is available from many different sources. Please take the
time to read the following so we may direct you to the most
appropriate help source for you, depending on the type of user
you are and how you are using this product.
The services and prices listed here are available in the United
States and Canada only. Support outside the United States and
Canada may vary. Microsoft's support services are subject to
Microsoft's then-current prices, terms, and conditions, which
are subject to change without notice.
Help Yourself with Microsoft Personal Online Support -- designed specifically for home users & individuals! Go online and
get the most up-to-date answers swiftly & easily. Here, everyone can use simple self-help tools or search a wide variety of
technical information. Connect to Online Support at http://
No-Charge Assisted Personal Support
If you acquired this product as a stand-alone retail product, you
are eligible for 90 days (starting the first day you contact a
Support Professional) no-charge assisted Personal Support for
this product during regular business hours. You can receive nocharge Personal support via the web or telephone. When submitting incidents, please be prepared to provide your Product ID
("PID") number. The HomeConnect PID can be found by clicking
on "Help" and selecting "Help About".
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Via Web
Web-based support on Microsoft's Personal Online Support is
available 24 hours a day, 7 days a week. Any time day or night
you can submit via the web a no-charge or paid incident to a
Microsoft Support Professional. You will receive notification
from Microsoft that your solution is available and your answers
are ready during regular business hours. Connect to Online
Support at http://www.microsoft.com/support
Via Phone
No-Charge Assisted Personal Support
In the US and Canada:
Regular business hours for no-charge assisted Personal Support are 5AM to 9PM Pacific Time Monday through Friday. And
9AM to 3PM Pacific Time Saturdays, excluding holidays.
Systems & Hardware: (847) 262-3700
Your phone company may charge you for your call. Contact your
long distance provider for rate information.
Text telephone (TTY/TDD) available 24 hours a day, 7 days a
week including holidays. In the United States and Canada, call
(425) 635-4948.
8/25/99, 5:45 PM
YEAR 2000 WARRANTY: In addition to the Hardware Warranty and Software Warranty stated above,
3Com warrants that each product sold or licensed to Customer on and after January 1, 1998 that is date
sensitive will continue performing properly with regard to such date data on and after January 1, 2000,
provided that all other products used by Customer in connection or combination with the 3Com product,
including hardware, software, and firmware, accurately exchange date data with the 3Com product, with
the exception of those products identified at 3Com's Web site, http://www.3com.com/products/
yr2000.html, as not meeting this standard. If it appears that any product that is stated to meet this
standard does not perform properly with regard to such date data on and after January 1, 2000, and
Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software
update which would effect the proper performance of such product, repair such product, deliver to
Customer an equivalent product to replace such product, or if none of the foregoing is feasible, refund to
Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days
after purchase or until April 1, 2000, whichever is later.
OBTAINING WARRANTY SERVICE: Customer must contact a 3Com Corporate Service Center or an
Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material
Authorization (RMA) number or User Service Order (USO) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they
be insured or sent by a method that provides for tracking of the package. Responsibility for loss or
damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced
item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives
the defective product.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com for repair, whether under
warranty or not.
Telephone Support, will be provided for ninety (90) days from the date of purchase, on a commercially
reasonable efforts basis. Please refer to the Technical Support appendix in the user guide for telephone
3Com's Web and Bulletin Board Service are available at no charge, and provide software and firmware upgrades, a bug list, and technical information about 3Com products.
8/25/99, 5:45 PM
3Com® HomeConnect™ Networking Product
with Microsoft® HomeClick™ Network Software
IMPORTANT-READ CAREFULLY: This End-User License Agreement ("Agreement") is a legal agreement between you (either an individual or a single entity) and 3Com Corporation ("3Com") for the
3Com HomeConnect™ Networking Product, which includes the accompanying Microsoft
HomeClick™ Network computer software, other 3Com software, and may include associated media,
printed materials and any "online" or electronic documentation ("SOFTWARE"). Use of other
Microsoft Corporation ("Microsoft") software which is bundled with the 3Com HomeConnect Networking Product which is licensed under a separate license agreement from Microsoft (either in the
form of a separate written agreement or in the form of a "click wrap" license) shall be governed
under the terms of such separate license agreement. By installing, copying or otherwise using the
SOFTWARE, you agree to be bound by the terms of this Agreement. If you do not agree to the terms
of this Agreement, 3Com and Microsoft are unwilling to license the SOFTWARE to you. In such
event, you may not install, use or copy the SOFTWARE, and you should promptly return the entire
3Com HomeConnect Networking Product (which includes all other software, hardware, and any
other materials that were included in the package), unused, to the supplier where you obtained it,
for a refund.
The SOFTWARE is protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties. The SOFTWARE is licensed, not sold.
GRANT OF LICENSE. This Agreement grants you the following rights:
• Software Installation and Use. You may install and use the SOFTWARE on all computers that are
connected to each other via a peer-to-peer Local Area Network ("LAN") in the same building. This
includes installation and use of the SOFTWARE on a laptop that can be connected to any number of
such LANs.
• You may permit computers within the LAN to connect to a single computer running the SOFTWARE
solely to access the Internet using the Internet Connection Sharing feature of the SOFTWARE.
• You may not allow these connected computers to invoke application sharing except as described
below, however, any number of connected computers (as described above) may access or otherwise utilize the file and printing services and peer web services. of the SOFTWARE. Each copy of
the SOFTWARE must contain 3Com's and its licensors' proprietary rights and copyright notices in
the same form as on the original. You agree not to remove or deface any portion of any legend
provided on any licensed program or documentation delivered to you under this Agreement.
• Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is
expressly permitted by applicable law notwithstanding this limitation. If you are a European Community ("EC") resident, information necessary to achieve interoperability of the SOFTWARE with
other programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from 3Com upon written request.
Separation of Components. The SOFTWARE is licensed as a single product. Its component parts
may not be separated for use on more than one computer.
• Rental. You may not rent or lease or lend the SOFTWARE.
• Application Sharing. The SOFTWARE may contain functionality that enables applications to be
shared between two or more computers, even if an application is installed on only one of the computers. You may use this technology with all Microsoft applications products for multi-party conferences. For non-Microsoft applications, you should read the license agreement that came with
the application or contact the licensor to determine whether application sharing is permitted by
the licensor.
8/25/99, 5:45 PM
LIMITED WARRANTIES AND LIMITATION OF LIABILITY: All warranties and limitations of liability
applicable to the SOFTWARE are as stated on the Limited Warranty Card or in the product manual,
whether in paper or electronic form, accompanying the SOFTWARE. Such warranties and limitations of liability are incorporated herein in their entirety by this reference.
GOVERNING LAW. If you acquired the SOFTWARE and HomeConnect Networking Product in the
United States of America, the laws of the State of California, U.S.A., excluding its choice of laws
principals and the United Nations Convention on Contracts for the International Sale of Goods, will
apply to this Agreement. If you acquired this SOFTWARE and HomeConnect Networking Product
outside of the United States of America, then local law may apply.
SEVERABILITY. In the event any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any
way be affected or impaired and a valid, legal and enforceable provision of similar intent and economic impact shall be substituted therefor.
ENTIRE AGREEMENT. This Agreement sets forth the entire understanding and agreement between
you and 3Com and supersedes all prior agreements, whether written or oral, with respect to the
SOFTWARE and may be amended only in a writing signed by both parties.
QUESTIONS. Should you have any questions concerning this Agreement or if you desire to contact
3Com for any reason, please contact the 3Com subsidiary serving your country, or write: 3Com
Corporation, Customer Support Information, 5400 Bayfront Plaza, Santa Clara, CA 95052-8145
3Com is a registered trademark and HomeConnect is a trademark of 3Com Corporation.
Microsoft is a registered trademark and HomeClick is a trademark of Microsoft Corporation
3Com Corporation
5400 Bayfront Plaza, P.O. Box 58145
Santa Clara, CA 95052-8145 (408) 326-5000
© Copyright 1999, 3Com Corporation. All rights reserved
P/N 09-1860-000/June 1999
8/25/99, 5:45 PM
Install the
HomeClick Network Software First!
You must install the HomeClick Network software
before you install the HomeConnect Network hardware. The Network Setup Wizard tells you when to
install your network hardware. Follow the instructions in the Wizard to ensure proper setup of your
Part no. 09-1860-000
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