PET HAIR
ERASER
LITHIUM ION
Cordless Hand Vac
USER GUIDE
2389 SERIES
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR HAND VACUUM.
Always connect to outlet for charging. Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:
» Do not use outdoors or on wet surfaces.
» Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
» Do not pick up toxic material
(chlorine bleach, ammonia, drain cleaner, etc.).
» Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.
» Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
» Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
» Do not use without dust cup or filters in place.
water. If liquid contacts eyes, additionally seek medical help.
Liquid ejected from the battery may cause irritation or burns.
» Do not use appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
» Do not allow to be used as a toy.
Close attention is necessary when used by or near children.
» Do not use for any purpose other than described in this User’s
Guide. Use only manufacturer’s recommended attachments.
» Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
» Do not put any object into opening.
» Do not use with any opening blocked.
» Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
» Do not handle charger, including charger plug and charger terminal with wet hands.
» Do not charge the unit outdoors.
» Use only the charger supplied by the manufacturer to recharge.
» Do not incinerate the appliance even if it severely damaged. The batteries can explode in a fire.
» Keep openings free of dust, lint, hair and anything that may reduce airflow.
» Use only on dry, indoor surfaces.
» Always turn off this appliance before connecting or disconnecting the motorized nozzle.
» Do not pull or carry charger by the cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord.
» Prevent unintentional starting.
Ensure the switch is in the offposition before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
» Do not expose appliance to fire or excessive temperature. Exposure to fire or temperature above
130°C/265°F may cause explosion.
» Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions.
Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
» Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
» Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
» Keep the temperature range of between 40-104°F when charging battery, storing unit or during use.
» Use only with E-TEK charger,
Model ZD5F230030US.
» Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
» Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
» Use extra care when cleaning stairs.
» Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with
SAVE THESE INSTRUCTIONS
This model is for household use only.
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Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our innovative products with you. We want to make sure your vacuum works as well in two years as it does today, so this guide has tips on using (page 6-7), maintaining (pages
8-10), and if there is a problem, troubleshooting (page 11).
In just a few simple assembly steps, you’ll be ready to vacuum. Flip to page
5 and let’s get started!
What’s In The Box?
Base Unit Crevice Tool Motorized Brush Filter
Charging Adapter Plug Upholstery Tool
NOTE: Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.
Safety Instructions. . . . . . . . . . . 2
Product View. . . . . . . . . . . . . . . .4
Assembly . . . . . . . . . . . . . . . . . . . 5
Operations . . . . . . . . . . . . . . . . 6-7
Maintenance & Care . . . . . . 8-10
Troubleshooting . . . . . . . . . . . . .11
Guarantee. . . . . . . . . . . . . . . . . . 12
Service . . . . . . . . . . . . . . . . . . . . . 12 www.BISSELL.com
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Product View
1 Dirt Cup
2 Filter
3 Washable Filter Cup
4 Charging Light
5 Dirt Cup Release
6 Power Button
2
3
1
5
4
6
WARNING
Plastic film can be dangerous. To avoid danger of suffocation, keep away from babies and children.
WARNING
Do not plug in your hard floor cleaner until you are familiar with all instructions and operating procedures.
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.
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Assembly
WARNING
Do not plug in your vacuum until you are familiar with all instructions and operating procedures.
IMPORTANT: ALWAYS TURN UNIT OFF PRIOR TO CHARGING*
*failing to do so may result in battery not fully charging
1 2 3
8
Insert charging adapter plug into the charging port on back of the unit.
Plug the adapter into the wall outlet. The power
LED lights will illuminate when charging.
Charge the unit completely for 8 hours prior to first use.
NOTE: The LED light will blink RED when charging and turn GREEN once fully charged. After 10 minutes of being fully charged, the GREEN light will flash once per minute. The adaptor may become warm during charging - this is normal.
LED Light Display Status
LIGHT STATUS BATTERY STATUS
IN USE
In Use
Low Power
No Power
Brush Stall
CHARGING
Charging
Fully Charged
Charger/Battery Error
Battery/Motor Issue
Solid green light
Blinking red light (.5 seconds)
Solid red light (3 seconds)
Solid red light, then unit shuts off
Blinking red light (1 second)
Green light (on 10 minutes, then blinks every 1 minute)
Red and green blinking light, contact Consumer Care
Red and green blinking light, contact Consumer Care www.BISSELL.com
5
Using Your Hand Vacuum
1 2
Unplug the machine from the charging adapter.
The Power Button is located on top of the handle. Push to the ON position.
NOTE: The LED light will shine GREEN while in use. When the battery level gets low, the LED light will blink RED. When the battery is fully discharged, the LED light will shut off completely.
Using the Motorized Brush
1 2 3
To attach the motorized brush, make sure the unit is powered OFF.
Firmly insert the motorized brush into the nozzle of the hand vac until it snaps into place.
To detach, turn the machine OFF, then press the button on top of the motorized brush and pull out.
NOTE: The motorized brush can be used to vacuum stairs, upholstery and other hard to reach areas.
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Using the Accessories
1 2
3
Remove the motorized brush as directed in the “Using the motorized brush” section.
Insert the end of the tool into the end of the hand vacuum prior to turning hand vacuum ON.
Accessories can be combined together or used individually based on your cleaning needs.
NOTE: The upholstery tool can be rotated either clockwise or counterclockwise for cleaning convenience.
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field. www.BISSELL.com
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Empty the Dirt Collection Tank
WARNING
To reduce the risk of electrical shock, turn power switch off and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.
1 2
3
The dirt collection tank should be emptied before debris reaches the
FULL line. Turn power OFF.
Hold the hand vacuum vertically and depress release button on the front to release the dirt collection tank.
4
Grasp filter tabs and pull vertically to remove filter cup and empty dirt into waste container.
Replace filter back into the dirt cup and attach dirt cup to hand vacuum until it snaps securely into place.
Cleaning or Replacing the Brush Roll
1 2
Turn power OFF and detach motorized brush if attached OR turn unit over to access the brush roll.
3
Use a coin to remove the brush roll, turning counter clockwise to unlock.
4
Then simply lift the brush out of the foot and clean off hair or other debris from brush roll.
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Place the cleaned brush roll back into the foot of unit and use coin to turn lock clockwise to lock into place.
Cleaning or Replacing the FIlter
WARNING
Do not operate vacuum with damp or wet filters or without all filters in place.
1 2
Turn power OFF and remove the dirt cup as directed in “Empty the dirt cup” section.
3
Grasp filter tabs and lift up to remove the washable filter cup from the dirt cup. Grip the filter cup and turn counterclockwise and lift down to remove filter from filter cup.
4
Tap firmly against the inside of a waste container, removing any visible dirt.
Replace filter back into the filter cup then turn clockwise to lock into place.
Attach filter cup back into the dirt cup and attach to hand vacuum until it snaps securely in place.
NOTE: After heavy usage, you may clean the filter and filter cup by washing it gently by hand in warm water and mild dish detergent. Rinse thoroughly and make certain it is completely dry before replacing it.
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Disposal of Batteries
WARNING
This product contains Lithium Ion rechargeable batteries. According to
Federal and State regulations, removal and proper disposal of Lithium Ion batteries is required. For removal of the batteries in your Pet Hair Eraser
Lithium Ion, see instructions on this page.
NOTICE: Disconnecting the battery will destroy the appliance and invalidate the warranty.
Before proceeding, ensure that:
-the unit is disconnected from the charger
-the dirt collection tank and motorized brush have been removed from unit (see removal instructions on pages 8-9)
-you have a flat head and Phillips screwdriver, required for disassembly
1 2
Unplug charger and remove the dirt collection tank.
Using a flathead screwdriver, pry off top cover of handle.
3
5
Using a flathead screwdriver, pry off left and right panels from hand vacuum.
4
6
Using a flathead screwdriver, remove the plastic vent cover.
Using a Phillips screwdriver, remove
(7) seven screws in the locations referenced in the image.
Disconnect and remove entire battery assembly by cutting wires from PCB and wrapping wire ends with insulation tape. Discard remainder of product.
10
NOTE: Keep Battery Pack together – DO NOT separate individual batteries.
For specific disposal instructions of batteries, please contact the RBRC
(Rechargeable Battery Recycling Corporation) at 1-800-822-8837 or visit www.Call2Recycle.org.
www.BISSELL.com
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.
Problem
Vacuum won’t turn on
Possible causes
Battery is fully discharged
Vacuum cleaner has low suction
Dirt container is full
Dirt container is not installed properly
Filters need cleaning
Filters need replacing
Battery needs charging
Clog in tool
Visible dirt escaping from vacuum
Dirt container is full of debris
Filter is missing or installed incorrectly
Machine is in the ON position
Hand vacuum won’t charge
Not the correct charger
Remedies
Charge battery. Follow charging battery instructions on page 5.
Empty dirt container.
Position container correctly and snap firmly into place.
Follow filter instructions on page 9
Visit www.bissell.com or call 1-800-
237-7691 to order replacement filters.
Charge battery. Follow charging battery instructions on page 5.
Remove tool and remove any debris or hair in either opening of the tool.
Empty dirt container.
Check filter for correct installation.
Set the hand vacuum in the OFF position.
Use only the charger that comes with the machine. Correct charger model
# is listed on the white warning label on the hand vac.
Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
www.BISSELL.com
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Warranty
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer
Care by E-mail or telephone as described below.
Limited One-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace
(with new, refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental, service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered. This warranty will only be valid if the product is used in the same country in which it was sold.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE ONE YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.
Service
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.
Website:
www.BISSELL.com/service-centers
E-mail:
www.BISSELL.com/email-us
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
©2018 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-5287 05/18 RevA
Visit our website at: www.BISSELL.com
