Sophos APX 320X, APX Series Operating Instructions Manual

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Sophos APX 320X, APX Series Operating Instructions Manual | Manualzz

Operating Instructions

APX 320X

Operating Instructions

Foreword

We are pleased to welcome you as a new Sophos APX Series customer.

Sophos APX Series access points are high performance wireless products using the latest 802.11ac Wave 2 technology for a best-in-class user experience. The

APX Series models can be easily managed in Sophos Central, our cloud-based security management platform. All you need to do is set up a Sophos Central account and plug in the device anywhere in your network. The access point will find the cloud-based controller automatically and become operable within seconds.

These operating instructions will help you set up your Sophos Central account, install and configure your Sophos APX Series access point and also provide detailed technical specifications. In addition, please also see the following documents that contain useful information on safety, regulatory compliance, and configuration options:

Ì Sophos APX Series Safety Instructions and Regulatory Information

Ì Sophos APX 320X Quick Start Guide

The instructions must be read carefully prior to using the device and should be kept in a safe place. You can download all user manuals and additional documentation from the Sophos Knowledgebase under www.sophos.com/en-us/support/knowledgebase.aspx

or from www.sophos.com/get-started-ap .

Security Symbols

The following symbol and its meaning appears in the Quick Start Guide, Safety

Instructions and in these Operating Instructions.

Caution and Important Note. If these notes are not correctly observed:

Ì This is dangerous to life and the environment

Ì The access point may be damaged

Ì The functions of the access point will be no longer guaranteed

Ì Sophos shall not be liable for damages arising from a failure to comply with the Safety Instructions

Designed Use

The access point must be installed pursuant to the current installation notes.

Otherwise failure-free and safe operation cannot be guaranteed. The EU declaration of conformity is available upon request from the following address:

Sophos Technology GmbH

Amalienbadstr. 41/Bau 52

76227 Karlsruhe

Germany

APX 320X 1

Operating Instructions

APX 320X

Operating Elements and Connections

N type connector for

2.4/5 GHz antenna

(Radio 1)

N type connector for

2.4/5 GHz antenna

(Radio 0)

Forge posts for mounting plate connection

BLE antenna

(Internal)

Gore vent

N type connector for

2.4/5 GHz antenna

(Radio 1)

N type connector for

2.4/5 GHz antenna

(Radio 0)

Grounding wire connector

RJ45 connector/

Reset button

LED

Component Descriptions

Component

Status LED

Radio LED

Mesh LED

RJ45 connector

Reset button

Gore Vent

Grounding Wire

Connector

N Type connector

Forge posts

Description

Indicates the operational state of your access point such as boot status, firmware updates and error states. For details, see table “LED Status” below.

Indicates the radio mode your access point is currently operating in. For details, see table “LED Status” below.

Indicates whether the access point has Mesh activated.

Primary Ethernet port to connect your access point to your network. This port needs to be connected to a PoE capable source (PoE Injector or PoE switch) to power your access point. There is no dedicated DC power source available.

Sophos offers suitable PoE injectors for purchase as an optional accessory.

Allows you to reboot the device and reset its configuration to the factory default. For details, please see section “Reboot & Reset”

Prevents excessive heat build-up inside the product while still preventing moisture entry

Used for permanently connecting the APX to earth ground to adequately ground the chassis and protect the operator from electrical hazards.

Used for connecting the standard Omni- or optional Sector/Directional antennas

Used for connecting the mounting bracket.

LEDs

Status Off

Green

Radio

Mesh

Amber

Red

Green

Amber

Red

Off

Green

Off

Solid

Flashing

Solid

Flashing

Solid

AP is off or reboot started

Normal operation

AP is booting and connecting to wireless controller or applying configuration *

AP has no connection to the wireless controller

AP is not claimed by wireless controller

Error, no wireless controller found. AP will reboot (if not yet claimed by a controller). Check network connection if error persists.

If reset button pressed: AP preparing configuration reset

Flashing slowly Configuration reset in progress *

Flashing fast Firmware update in progress *

Note: Do not disconnect from power

Solid

Solid

Solid

Off

Solid

AP is operating in 2.4 and 5 GHz mode

AP is operating in dual 5 GHz mode

AP is operating 1 Radio mode 2.4 OR 5 GHz

No Mesh activated

Mesh activated

* Your AP should recover from this state after a maximum of 5 minutes.

2

Operating Instructions

Connection and Configuration

Your access point can be managed by a wireless controller located in Sophos

Central. The initial connection of your access point to your network and the wireless controller is described in the APX Quick Start Guide which was shipped with your device or is available under www.sophos.com/get-started-ap .

For the access point to communicate with Sophos Central servers the following ports will need to be open on your firewall:

Ì 443 (HTTPS)

Ì 80 (HTTP)

Ì 123 (NTP)

After successful connection you can start your initial configuration.

Setting up your access point in Sophos Central

You will need a Sophos Central account to manage your access points from

Sophos Central. Please go to https://central.sophos.com

to sign in under your account or create a new account.

After signing in select Wireless from the popup screen or click on Wireless in the left navigation to get started.

Follow the Onboarding Wizard to register your access point.

For more information, please see the Sophos Central Admin Help .

Setting up your access point in XG Firewall

Please note: Support for the APX 320X will be added in maintenance releases for

SFOS v18.x and UTM 9.x at a later date. Please check https://community.sophos.

com/kb/en-us/124444 for the most current information.

APX 320X 3

Operating Instructions

Reboot & Reset

Your access point can be rebooted with the installed configuration or reset to the factory default configuration depending on how long you press and hold the reset button.

Reboot with current image and configuration

1. Press reset button

2. Release reset button

3. AP reboots (LED will go off, then will turn to solid green)

Reboot with current image and clear configuration

1. Press and hold reset button

2. AP reboots (LED will go off and then switch to green briefly)

3. LED will turn solid red for 5 sec. You can still cancel the configuration clearance process by releasing the reset button before the LED starts blinking

4. LED will blink red (configuration will be cleared)

5. Release reset button

6. AP reboots with factory default settings

Reset

Button

Released

Pressed

Reboot

5 Sec

Reboot clear config

Status LED

Off Solid Solid Blinking

APX 320X 4

Operating Instructions

APX 320X

Technical specifications

APX 320X

Environment

Power consumption

Power over Ethernet

(PoE) requirements

Operating temperature

Storage temperature

Humidity

Hazardous substances

Physical specification

I/O ports

Memory

Mounting

18.9 W (max.)

802.3at

-40° to 55° C

-40° to 80° C

10-95% non-condensing

RoHS-2 and REACH compliant

1x RJ45 10/100/1000 Ethernet w/PoE (802.3at)

1x Reset button

512 MByte DDR3L

512 Mbyte NAND Flash

16 Mbyte SPI NOR Flash

Wall-mount hang

Pole mount

260.5 x 180 x 87 mm (10.26 x 7.09 x 3.43 inches) Dimensions

(Width x Depth x Height)

Weight

Wireless specification

Radios

1.42 kg (3.13 lbs)

Antennas

Antenna Peak Gain

MIMO capabilities

Supported WLAN standards

SSIDs

Max. Throughput

1x 2.4 GHz/5 GHz dual-band

1x 5 GHz single band

1x Bluetooth low energy (BLE for future use)

4x omni-directional external dual-band antennas for Radio-0 and Radio-1

1x internal 2.4 GHz antenna for BLE

3.2 dBi at 2.4 GHz, 6.0 dBi at 5 GHz

2x2:2

IEEE 802.11 a/b/g/n/ac Wave 2 (Wi-Fi 5)

8 per radio, 16 in total (with dual radios active)

Dual 5 GHz Mode * : up to 867 Mbps (5 GHz) + 867 Mbps (5 GHz)

Dual-band Mode * : up to 300 Mbps (2.4 GHz) + 867 Mbps (5 GHz)

Single 5 GHz Mode ** : up to 867 Mbps

* Not available in the countries listed here: https://support.sophos.com/support/s/article/KB-000039850

** For the countries listed here: https://support.sophos.com/support/s/article/KB-000039850

Performance

Band/Mode Data Rate

2.412-2.472 GHz

(11b)

2.412-2.472 GHz

(11g)

1 Mbps

2 Mbps

5.5 Mbps

11 Mbps

6 Mbps

9 Mbps

12 Mbps

18 Mbps

24 Mbps

36 Mbps

48 Mbps

54 Mbps

22

21

21

24

23

23

22

24

24

24

24

TX Power

Maximum

EIRP (dBm)

24

RX Sensitivity

(dBm)

-93

-90

-86

-82

-89

-88

-86

-84

-81

-77

-73

-72

5

Operating Instructions

Performance

2.412-2.472 GHz

(11n HT20)

5.180-5.825 GHz

(11a)

5.180-5.825 GHz

(11ac VHT20)

5.180-5.825 GHz

(11ac VHT40)

5.180-5.825 GHz

(11ac VHT80)

26

25

25

24

23

23

17

26

25

25

24

24

23

26

26

25

24

24

23

20

26

26

25

22

22

21

21

24

24

23

23

23

22

22

25

24

24

23

22

26

26

25

24

23

23

22

MCS6

MCS7

MCS8

MCS0

MCS1

MCS2

MCS3

MCS4

54 Mbps

MCS0

MCS1

MCS2

MCS3

MCS4

MCS5

MCS 8

6 Mbps

9 Mbps

12 Mbps

18 Mbps

24 Mbps

36 Mbps

48 Mbps

MCS 0

MCS 1

MCS 2

MCS 3

MCS 4

MCS 5

MCS 6

MCS 7

MCS3

MCS4

MCS5

MCS6

MCS7

MCS8

MCS9

MCS5

MCS6

MCS7

MCS8

MCS9

MCS0

MCS1

MCS2

-76

-73

-72

-69

-66

-65

-62

-80

-66

-82

-78

-75

-74

-71

-67

-77

-73

-69

-68

-69

-83

-82

-81

-76

-72

-71

-70

-88

-85

-83

-80

-70

-67

-63

-62

-61

-56

-54

-57

-76

-74

-71

-65

-64

-63

-59

APX 320X 6

Operating Instructions

Radiation patterns

2.4 GHz Band

H-plane V-plane

—2400 (MHz) —2450 (MHz) —2500 (MHz)

5 GHz Band

H-plane V-plane

—4900 (MHz) —5150 (MHz) —5350 (MHz) —5475 (MHz) —5725 (MHz) —5875 (MHz)

APX 320X 7

Operating Instructions

Optional Sector / Directional Antennas

Technical specifications

Optional Sector / Directional Antennas

120° Sector Antenna

Frequency range

Port

Antenna Gain

HPBW / Horizontal

HPBW / Vertical

Isolation

2400~2500 MHz

V-pol. / H-pol.

10.6~10.8 dBi) / 10.0~11.4 dBi

76~77 deg / 63~66 deg

24~25 deg / 26~28 deg

20 dB

Impedance

Connector

Dimensions

(Height x Width x Depth)

30° Directional Antenna

Frequency range

Port

Antenna Gain

HPBW / Horizontal

HPBW / Vertical

Isolation

Impedance

Connector

Dimensions

(Height x Width x Depth)

5150~5850 MHz

V-pol. / H-pol.

12.5~13.1 dBi / 11.6~12.9 dBi

40~61 deg / 52~76 deg

11~13 deg / 11~13 deg

50 Ohms

N Jack

320 x 200 x 20.5 mm (12.6 x 7.87 x 0.81 inches)

2400~2500 MHz

V-pol. / H-pol.

11.6~11.8 dBi) / 11.6~12.0 dBi

36~37 deg / 35~36 deg

5150~5850 MHz

V-pol. / H-pol.

10.6~11.0 dBi / 10.4~11.5 dBi

33~35 deg / 26~36 deg

32~39 deg / 30~41 deg 34~35 deg / 36~38 deg

20 dB

50 Ohms

N Jack

320 x 200 x 20.5 mm (12.6 x 7.87 x 0.81 inches)

APX 320X 8

Operating Instructions

Radiation patterns Sector Antenna – Horizontal Polarization

2.4 GHz Band

H-plane V-plane

—2400 (MHz) —2450 (MHz) —2500 (MHz)

5 GHz Band

H-plane V-plane

—4900 (MHz) —5150 (MHz) —5350 (MHz) —5475 (MHz) —5725 (MHz) —5875 (MHz)

APX 320X 9

Operating Instructions

Radiation patterns Sector Antenna – Vertical Polarization

2.4 GHz Band

H-plane V-plane

—2400 (MHz) —2450 (MHz) —2500 (MHz)

5 GHz Band

H-plane V-plane

—4900 (MHz) —5150 (MHz) —5350 (MHz) —5475 (MHz) —5725 (MHz) —5875 (MHz)

APX 320X 10

Operating Instructions

Radiation patterns Directional Antenna – Horizontal Polarization

2.4 GHz Band

H-plane V-plane

—2400 (MHz) —2450 (MHz) —2500 (MHz)

5 GHz Band

H-plane V-plane

—4900 (MHz) —5150 (MHz) —5350 (MHz) —5475 (MHz) —5725 (MHz) —5875 (MHz)

APX 320X 11

Operating Instructions

Radiation patterns Directional Antenna – Vertical Polarization

2.4 GHz Band

H-plane V-plane

—2400 (MHz) —2450 (MHz) —2500 (MHz)

5 GHz Band

H-plane V-plane

—4900 (MHz) —5150 (MHz) —5350 (MHz) —5475 (MHz) —5725 (MHz) —5875 (MHz)

APX 320X 12

Operating Instructions

Mounting instructions

There are various mounting options available allowing you to hang your access point on the wall or mount it on a pole. Both options require the use of the mounting bracket which is shipped with your access point. The following sections provide detailed instructions on each of these options.

Mounting bracket

Mounting holes

Mounting attachment slots

Horizontal orientation mounting clamp slots

Vertical orientation mounting clamp slots

Mount plate attachment screw

Wall mount

1. Use the mounting bracket to mark the screw mounting positions on the wall

2. Attach the access point to the bracket by hanging the 4 forge posts into the attachment slots of the bracket and pressing it down.

3. Tighten the attachment screw to fix the access point to the bracket.

1.

Tighten the attachment screw

2.

3.

APX 320X 13

Operating Instructions

Pole mount

1. Attach the two metal clamps to the back of the mounting bracket using the vertical or horizontal mounting slots (according to the desired orientation).

2. Hold the bracket against the pole and tighten the metal clamps.

3. Attach the access point to the bracket by hanging the 4 forge posts into the attachment slots of the bracket and pressing it down.

4. Tighten the attachment screw to fix the access point to the bracket

1.

2.

Tighten the attachment screw

3.

4.

APX 320X 14

Operating Instructions

Sector / Directional Antenna Mounting Instructions

1. Attach the articulating mount to the back of the Sector /

Directional antenna using four of the supplied M6 nuts.

2. Fix the T-form bracket to the pole by using the two supplied stainless steel hose clamps.

Please note: The clamps can be used for poles of 35-80 mm (1.5-3 inches) diameter

3. Fix the articulating mount to the T-form bracket by using the supplied M8x40 bolts, nut, spring washer and washer.

4. Direct the antenna upward or downward (max. angle is 27°) and fix it into place.

27 0

4.

1.

M8x40

Screw Bolts

T-form

Bracket

Washer

Spring Washer

M8 Nut

3.

27 0

2.

Use a No. 12 hexagonal wrench to lock the M8 nut.

APX 320X 15

Operating Instructions

Connect the Sector / Directional Antenna to the Access Point

Connect the antenna to your APX 320X access point by using the supplied cables. You can use your sector/directional antenna either in combination with the standard omni-directional antennas or with another sector/ directional antenna.

Choose the appropriate connection for the scenario which best fits your use case

- as shown in the table below.

Scenario a b c

Radio 0 (2.4/5 GHz High Band) Radio 1 (5 GHz Low Band)

Sector/Directional (Top/Bottom) Sector/Directional (Top/Bottom)

Sector/Directional (Top/Bottom) Omni (Top/Bottom)

Omni (Top/Bottom) Sector/Directional (Top/Bottom)

NOTE: If you use the sector/directional antenna with the APX 320X in some countries, the use of Radio-1 may not be possible. Regulatory restrictions in some countries prohibit the use of low band 5 GHz channels which do not support DFS in outdoor environments. Therefore, Radio-1 cannot be configured when used in the countries listed here: https://support.sophos.com/support/s/ article/KB-000039850 . In those countries, this model will function as a single radio device (2.4 OR 5 GHz), your antennas should be connected to Radio-0 only, and concurrent use of the sector/directional and omni-directional antennas is not possible.

APX 320X a.

b.

c.

Configure Sector / Directional Antenna Software Settings

Once the external antenna is connected, please select the corresponding antenna settings in your Sophos Central Wireless admin account. Once selected and the configuration synched, the AP reboots and the correct power values will be set.

WARNING: Failure to configure the correct antenna settings may place the AP outside of regulatory limits. The administrator is responsible for ensuring this configuration is correct.

16

Operating Instructions

United Kingdom and Worldwide Sales

Tel: +44 (0)8447 671131

Email: [email protected]

North American Sales

Toll Free: 1-866-866-2802

Email: [email protected]

© Copyright 2020. Sophos Ltd. All rights reserved.

Registered in England and Wales No. 2096520, The Pentagon, Abingdon Science Park, Abingdon, OX14 3YP, UK

Sophos is the registered trademark of Sophos Ltd. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.

2020-09-07 OINA (PC)

Australia and New Zealand Sales

Tel: +61 2 9409 9100

Email: [email protected]

Asia Sales

Tel: +65 62244168

Email: [email protected]

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