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VersaView 6300B Box PCs and
6300T Box Thin Clients
Bulletin Numbers 6300B-BMAx and 6300T-BAx1
User Manual
Original Instructions
VersaView 6300B Box PCs and 6300T Box Thin Clients User Manual
Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT Identifies information that is critical for successful application and understanding of the product.
Labels may also be on or inside the equipment to provide specific precautions.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach dangerous temperatures.
ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential Arc
Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).
2 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Safety Guidelines
Proper Disposal of the
Computer
VersaView 6300B Box PCs and 6300T Box Thin Clients User Manual
The VersaView® 6300B box PCs and 6300T box thin clients in this publication can be operated only by qualified personnel. Qualified personnel are those who, based on their training and experience, are able to identify risks and potential hazards while working with these computers.
The VersaView 6300B box PCs and 6300T box thin clients are meant only for indoor use. The computers can be damaged if operated outdoors.
The VersaView 6300B box PCs and 6300T box thin clients are open equipment, which means the following:
• This equipment can only be integrated in housings or cabinets where the computer is operated from the front panel.
• The housing or cabinet in which the computer is mounted can only be accessed with a key or tool, and only by qualified personnel.
• Before a housing or cabinet can be opened, all power must first be disconnected.
You cannot dispose of computer equipment like other waste material. Most computers and monitors contain heavy metals that can contaminate the earth.
Therefore, check with local health and sanitation agencies for ways to dispose of computer equipment safely.
Battery Removal
This computer contains a sealed lithium battery that could need replacement during the life of the computer. At the end of its life, collect the battery that is contained in this computer separately from any unsorted municipal waste.
Waste Electrical and Electronic Equipment (WEEE)
At the end of life, this equipment should be collected separately from any unsorted municipal waste.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 3
VersaView 6300B Box PCs and 6300T Box Thin Clients User Manual
Notes:
4 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Table of Contents
Preface
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About the Box PC and Box Thin
Client
Chapter 1
Install the Box PC or Box Thin
Client
Chapter 2
Environment and Enclosure Information . . . . . . . . . . . . . . . . . . . . . . 11
UL/cUL Mark Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
European Union Directive Compliance . . . . . . . . . . . . . . . . . . . . . . . . 12
Required Tools and Hardware for Installation . . . . . . . . . . . . . . . . . . . . . 13
Install the Factory-supplied DC Power Connector Assembly . . . . . 16
Operate the Box PC or Thin
Client
Configure the UEFI (BIOS)
Settings
Chapter 3
Start the Box PC or Box Thin Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Restart or Reset the VersaView 6300B Box PC. . . . . . . . . . . . . . . . . . . . . . 18
Restart the VersaView 6300B Box PC . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Reset the VersaView 6300B Box PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Shut Down the VersaView 6300B Box PC . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 4
Common Set-up Modifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 5
Clean the Box PC and Box Thin
Client
Chapter 5
Troubleshoot the System
Chapter 6
Ship or Transport the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Replace Components
Chapter 7
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Catalog Numbers
Additional Resources
Preface
This manual is a user guide for VersaView® 6300B box PCs and 6300T box thin clients. It provides procedures to the following:
• Install the computer.
• Make computer connections.
• Operate the computer.
• Troubleshoot the computer.
A general knowledge of automation technology is needed to understand and follow the instructions in this publication.
Knowledge of personal computers and Microsoft Windows® operating systems
(1)
are required to understand and follow the instructions in this publication.
This publication is applicable to these VersaView box PCs and box thin clients.
For your catalog number, see the product label on the side of your computer.
VersaView box PCs with Microsoft Windows® operating systems 6300B-BMAx
VersaView box thin clients optimized for server-based operation 6300T-BAx1
These documents contain additional information about related products from
Rockwell Automation.
Resource
VersaView 6300B Box PCs and 6300T Box Thin Client
Installation Instructions, publication 6300B-IN001
Description
Provides basic installation guidelines and instructions for
VersaView 6300B box PCs and 6300T box thin clients.
VersaView 6300 Industrial Computer and Monitor
Specifications Technical Data, publication IC-TD003
ThinManager® with Relevance® 11 User Manual, publication TM-UM001
Provides technical specifications about all VersaView 6300 industrial PCs, thin clients, and monitors.
Industrial Automation Wiring and Grounding
Guidelines, publication 1770-4.1
Product Certifications website, rok.auto/certifications
Provides instructions to define sources, deploy content, configure devices, and user access between a server and thin clients.
Provides general guidelines for installing a Rockwell
Automation industrial system.
Provides declarations of conformity, certificates, and other certification details.
You can view or download publications at rok.auto/literature .
(1) VersaView 6300T thin clients do not operate with Microsoft Windows operating systems.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 7
Preface
Notes:
8 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Chapter
1
About the Box PC and Box Thin Client
The Allen-Bradley® VersaView® 6300B box PCs and 6300T box thin clients have a fanless design, which is optimal for applications that require low maintenance. These compact PCs (Cat. Nos. 6300B-BMAx) and box thin clients
(Cat. Nos. 6300T-BAx1) feature Intel (Apollo Lake) Atom processors.
The following features are available for the VersaView 6300B box PCs and 6300T box thin clients:
• For the 6300B box PCs, available with Microsoft Windows® 10 IoT
Enterprise 2019 LTSC
(1)
• For the 6300T box thin clients, they are ThinManager® ready
• For the 6300B box PCs, SSD storage (no drives in 6300T box thin clients)
• One DisplayPort video output supports up to 4K high resolution
• 2 x Ethernet and 2 x USB 3.0 (Type A) ports
• 24V DC input power
(1) 6300B box PCs are ThinManager compatible.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 9
Chapter 1 About the Box PC and Box Thin Client
Computer Dimensions
shows the dimensions of the VersaView 6300B box PCs and 6300T thin clients. All dimensions are in mm (in.).
Figure 1 - VersaView 6300B and 6300T Dimensions
4.5
(0.18)
39.4
(1.55) 8 (0.31)
Ø 4.5
(Ø 0.18)
101.5 (4)
20 (0.79)
Ø 9
(Ø 0.35)
135.5
(5.02)
100
(3.94)
Computer Connections
7.5
(0.3)
Ø 4.5
(Ø 0.18)
36 (1.42) 8
(0.31)
20 (0.79)
show the hardware features and peripheral connections of VersaView
6300B box PCs and 6300T thin clients.
Figure 2 - VersaView 6300B-BABx and 6300T-BAx1 Peripheral Connections
10
1
2
3
4
No.
Description
1 24V DC power input connection
2
3
4
5
2 x Ethernet LAN port
2 x USB 3.0 (Type A) port
DisplayPort video output
Ground (earth) screw
5
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Chapter
2
Install the Box PC or Box Thin Client
Unpack the Computer
Parts List
Prepare for Installation
Follow these guidelines and procedures to help you plan your installation, and mount and power up the VersaView® 6300B box PC or 6300T box thin client.
Before you unpack the computer, inspect the shipping carton for damage. If damage is visible, immediately contact the shipper and request assistance.
Otherwise, proceed with unpacking.
Keep the original packing material in case you must return the computer for repair or transport it to another location.
The box PC or box thin client ship with the following items.
Item
Hardware
Document
Description
• Factory installed mounting bracket
• DC power connector assembly kit
VersaView 6300B Box PC and 6300T Box Thin Clients Installation Instructions, publication
6300B-IN001
Read and follow these precautions to install the box PC or box thin client.
Environment and Enclosure Information
ATTENTION: This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category II applications (as defined in IEC 60664-1), at altitudes up to 2000 m (6561 ft) without derating.
This equipment is considered Group 1, Class A industrial equipment according to
IEC/EN 61326-1. Without appropriate precautions, there can be potential difficulties with electromagnetic compatibility in other environments due to conducted as well as radiated disturbance.
This equipment is considered open equipment, which means it must be mounted in an enclosure where the equipment can be operated from the front panel.
The enclosure in which this equipment is installed must be accessed only with a key or tool, and only by trained and authorized personnel.
In addition to this publication, see the following:
• Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1
, for more installation requirements
• UL 50, CSA C22.2 No. 94.1, and IEC 60529, as applicable, for explanations of the degrees of protection provided by enclosures
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 11
Chapter 2 Install the Box PC or Box Thin Client
UL/cUL Mark Compliance
Equipment with the UL/cUL mark complies with the requirements of
UL 61010-1, UL 61010-2-201, CSA C22.2 No. 61010-1, and CSA C22.2
No. 61010-2-201. A copy of the certificate of compliance is available at rok.auto/certifications .
Installation Guidelines
European Union Directive Compliance
This computer meets the European Union Directive requirements when installed within the European Union or EEA regions and have the CE marking.
A copy of the declaration of the conformity is available at rok.auto/certifications .
ATTENTION: This equipment is intended to operate in an industrial or control room environment, which uses some form of power isolation from the public low-voltage mains. Obtain permission from the local power authority before you connect any computer configuration that draws more than 75 W of AC power directly from the public mains.
All I/O cables must be used only indoors.
Connect peripheral cables to the appropriate I/O ports on the computer. To comply with EN 61326-1, see
Connect Peripheral Cables on page 14 for the
required cable types.
Follow these guidelines to make sure that your computer provides service with excellent reliability.
• When choosing the installation site, consider the following:
- The site must have sufficient power
- The site must be indoors
- The site must not expose the computer to direct sunlight
• The computers can operate in the following surrounding air temperature ranges.
- 0…55 °C (32…131 °F) with the Intel Atom x5 processor
- 0…50 °C (32…122 °F) with the Intel Atom x7 processor
The surrounding air temperature must not exceed the maximum temperature for your computer, especially when the computer is mounted in an enclosure.
• The computers can be stored in a surrounding air temperature range of
-10…+60 °C (14…140 °F).
• The humidity of the ambient air must not exceed 80% noncondensing.
12 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Mounting Requirements
Chapter 2 Install the Box PC or Box Thin Client
Follow these requirements to mount the box PC or thin client.
• Choose a suitable mounting height
• Only mount the computer in a horizontal orientation and vertical
(upright) position for the following:
- Mount the factory-installed bracket so the I/O ports face forward and the ground screw is at the bottom
0°
• Mount the computer so there is at least 20 mm (0.8 in.) of clearance on each side for the circulation necessary for cooling
Required Tools and
Hardware for Installation
The following tools and hardware are needed for book mount installations.
• Drill and drill bit
• 2.5 mm Phillips screwdriver
• Four M4x20 stainless steel screws (customer supplied)
• Safety glasses
Install the Box PC or
Box Thin Client
VersaView 6300B box PCs and VersaView 6300T thin clients are shipped with book mount brackets that are factory-installed.
To mount the computer, perform the following steps.
1.
Use the dimensions in
to locate and drill holes for the four M4x20 stainless steel screws.
2. Install the four customer-supplied screws but leave enough space to hang the brackets.
3. Align the keyhole slots on the top bracket with the top two screws.
4. Align the slots on the bottom bracket with the bottom two screws.
5. Slide the computer downward until all four screws are at the top of each bracket slot.
6. Tighten the four screws.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 13
Chapter 2 Install the Box PC or Box Thin Client
Connect Peripheral Cables
Connect peripheral cables to the appropriate I/O ports on the computer. For
available connections, see Figure 2 on page 10 .
To comply with EN 61326-1, use the following for cable types. All I/O cables must be used only indoors, and USB cables must be less than 3 m (9.84 ft) long.
Required Attribute Required Attribute Cable Type
LAN
USB (2.0 and 3.0)
Serial RS-232
Shielded
Cable Type
DVI-D
DisplayPort
DC power
Shielded
Unshielded
Grounding and Bonding
Whenever two connected pieces of equipment are far apart, it is possible that their ground connections could be at different potential levels.
To overcome these possible spikes, the following bonding methods can help prevent electrical energizing by routing voltage spikes safely to earth ground:
• Method 1: Connect the data cable shields to the equipotential bonding rail on both sides before you connect the cable to the interfaces.
• Method 2: Use an equipotential bonding cable (16 mm
2
or 6 AWG) to connect the grounds between this VersaView 6300B box PC or 6300T thin client and a connected monitor.
DC Power Supply Guidelines
Follow these guidelines to select the DC power supply for the computer.
• The computer must be powered with a voltage of 24V DC (18…32V DC input voltage range).
• The nominal output power should be 25% larger than the drained power.
• The output voltage rise time has to be less than 100 ms.
• Consider the working temperature and the thermal derating of the power supply.
• The inrush current can be represented by the following figure, where the peak current is 10 A and the pulse width time is 400 μs:
Current
Peak Current
Inrush Current Magnitude
Steady-state Current Value
Time
Pulse Width
14 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Connect DC Power
Chapter 2 Install the Box PC or Box Thin Client
ATTENTION: When you connect power to the thin client or computer for the first time, these actions occur:
• The default UEFI setting automatically starts the computer after it is plugged into a power source.
• For VersaView 6300B box PCs with a Microsoft Windows operating system (OS), you must read and accept an End User Setup procedure.
Do not disconnect power from the system until after the Windows Setup procedure is completed. If power is disconnected during this procedure, it can result in a corrupted system image.
Operate the box PC or box thin client in an industrial or control room environment, which uses some form of power isolation from the public, low-voltage mains.
ATTENTION: For VersaView 6300B box PCs with a Windows OS, perform the following:
• Supply the computer with its own disconnect. Use an uninterruptible power source
(UPS) to help protect against unexpected power failure or power surges.
• Always shut down the Windows OS before you disconnect power to the computer to minimize performance degradation and operating system failures.
All VersaView DC powered models require a safety extra low voltage (SELV)
(1) power supply per UL. The power supply is internally protected against reverse polarity.
To minimize ground loop currents and noise, Allen-Bradley recommends that
DC powered models use only one grounded connection. See
Wire for the ground connection on these models.
Follow these steps to connect the computer to a DC power source.
You need the following tools for this installation:
• Small screwdriver
• Wire stripper, cutter, and crimper tool
• Cutting pliers
Install the Ground Wire
1.
Turn off the main power switch or breaker.
2. Remove the supplied nut, eyelet terminal, and washers from the ground screw.
3. For earth ground, fasten a 2.5 mm
2 the eyelet terminal.
(14 AWG) or larger external wire to
Use a ground wire with an insulation color that is approved by local inspection authority.
4. Install the ground wire to the ground screw in the following sequence.
1 2 3 4 5
Sequence
No.
Description
Sequence
No.
Description
2
1 Toothed washer
Eyelet terminal
4
5
Lock washer
Nut
3 Washer
5. Tighten the nut to the ground screw.
(1) Where SELV is as defined in IEC 61010-2-201.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 15
Chapter 2 Install the Box PC or Box Thin Client
E
Install the Factory-supplied DC Power Connector Assembly
1.
Verify that the DC power wires meet these requirements:
• Material: Stranded copper
• Wire gauge: 1.5…4 mm
2
(16…12 AWG)
2. Open the power connector assembly kit that shipped with the computer
(A).
3. Insert the cable tie through the slots of the appropriate connector clamp (B).
4. Slide the connector clamp with the attached tie on the end of the supplied DC terminal block (C).
5. Insert the DC terminal wires into the supplied DC terminal block to match what is shown in (C).
Use external wires that are at least 1.5 mm
2
(16 AWG) gauge.
6. To secure the DC power wires to the DC terminal block, tighten and torque the terminal block screws between 0.22…0.25 N•m
(1.95…2.21 lb•in).
7. Tighten the cable tie so it is snug against the terminal wires (D).
8. Use cutting pliers to cut the excess part (E).
9. Install the white label supplied with the kit (F).
10. Align and install the other connector clamp half to complete the assembly (G).
11. Install the assembled power connector to the computer (H).
Tighten each screw to secure the power connector to the computer.
12. Turn on the main power switch or breaker.
A
B
C
D
– +
DC Terminal Block
F
+ –
G
H
16 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Chapter
3
Operate the Box PC or Thin Client
Operating Guidelines
Follow these operating guidelines for your VersaView® 6300B box PC or 6300T thin client.
• When the box PC or box thin client is mounted in an enclosure, keep the enclosure door closed during operation so dust and other airborne contamination do not infiltrate the thin client or computer. Open the door only for routine maintenance.
• For box PCs with a Microsoft Windows® operating system (OS), always use the proper power down procedures as required, such as the Shut
Down command in the Windows OS.
• After you shut down the box PC or box thin client, do not apply power again until shutdown is complete.
Start the Box PC or Box Thin
Client
Follow these steps to start your VersaView 6300B box PC or 6300T thin client.
IMPORTANT The following steps apply to when the thin client or computer must be started manually, and DC power has been connected already.
See Connect DC Power on page 1
for when power is applied to the box PC or box thin client for the first time.
1.
Make sure that all necessary peripheral devices are connected to the corresponding I/O ports on the box PC or box thin client.
2. Make sure any connected components with separate power supplies
(such as an external display) are turned on first.
3. To power on the box PC or box thin client, press the system or power
reset button on the front panel. For button locations, see Table 1 on page 18 .
LED and Button
Descriptions
After a VersaView 6300B box PC or 6300T thin client is powered on, various light-emitting diodes (LEDs) monitor its state. Use these LEDs to determine if they are lit and what color they emit.
There are also buttons on the computer to reset computer states that are monitored by the LEDs.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 17
Chapter 3 Operate the Box PC or Thin Client
The following tables detail what LEDs and buttons are on each box PC and box thin client.
Prepare for Installation
Table 1 - LEDs and Buttons on the Front Panel of VersaView 6300B-BMAx Box PCs and VersaView 6300T-BAx1 Box Thin Clients
5
6
1
2
3
4
No.
2
1
3
4
5
6
Description
Standby/power on LED
Mass storage LED
Watchdog error LED
Thermal alarm/ low battery LED
Power/system reset button
Watchdog reset button
Color
No color
Green
Yellow
Flashing green
Yellow
Red
Red
Flashing red
—
—
Function
The computer is powered off.
The computer is powered on.
The computer is safe to power off; the operating system has been shut down successfully.
(1)
The system is in a low power state, and current session information is being stored in the RAM.
When lit, access to a mass storage device (HDD, SSD, or CF) is happening through a SATA channel.
When lit, the watchdog timer has expired.
A thermal sensor on the motherboard near the CPU has exceeded the thermal limit of 85 °C (185 °F).
The clock battery power is below 2.5V and should be replaced. At 2V, data and time loss is possible.
For the main reset of the system. Press this button once to restart the computer and reset the system state.
Press this button once to reset the watchdog error LED.
(1) Microsoft Windows® operating systems are not installed on VersaView 6300T thin client models.
Table 2 - LAN LEDs on the Front Panel of VersaView 6300B-BMAx Box PCs and VersaView 6300T-BAx1 Box Thin Clients
No.
Description
1
2 2
1
Data link
Data speed
Color
No color
Green
No data link is present.
Data link is established.
Function
Flashing green Data link is established and there is data transfer.
No color 10 Mbps
Green
Yellow
100 Mbps
1000 Mbps (1 Gbps)
Restart or Reset the
VersaView 6300B Box PC
18
IMPORTANT The instructions in this section are only for VersaView 6300B box PCs with
Windows operating systems.
VersaView 6300T thin clients can be restarted or reset through the
ThinManager® software on the server. For more information, see the
ThinManager with Relevance® 11 User Manual, publication TM-UM001 .
Restart the VersaView 6300B Box PC
IMPORTANT A connected keyboard, mouse, and display are needed for some of the following steps.
Use either of the following methods to restart the box PC.
• From the Start menu, click or choose Restart.
• Press Ctrl+Alt+Delete, and then click or choose Restart.
During a restart, the box PC does the following:
• Clears the RAM.
• Starts the POST.
• Initializes peripheral devices.
• Loads the Windows OS.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Chapter 3 Operate the Box PC or Thin Client
Use a connected display to view the progress of the POST, initializing of any peripheral devices, and the startup dialogs for any installed Windows OS.
Reset the VersaView 6300B Box PC
IMPORTANT Use this method only if there are no better options, like keyboard or mouse commands. System reset can cause data loss and possible corruption to the operating system.
Use this method when power has been interrupted temporarily, and the box
PC is unresponsive when power returns.
If methods to restart the box PC are unsuccessful, then press the system reset button on the front panel of the box PC.
For the system reset button location, see
.
Shut Down the VersaView
6300B Box PC
IMPORTANT The instructions in this section are only for VersaView 6300B box PCs with
Windows operating systems.
VersaView 6300T thin clients can be shut down through the ThinManager software on the server. For more information, see the ThinManager with
Relevance 11 User Manual, publication TM-UM001 .
IMPORTANT A connected keyboard, mouse, and display are needed for the following steps.
Use either of the following methods to shut down the box PC.
• From the Start menu, click or choose Shut Down.
• Press Ctrl+Alt+Delete, and then click or choose Shut Down.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 19
Chapter 3 Operate the Box PC or Thin Client
Notes:
20 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Chapter
4
Configure the UEFI (BIOS) Settings
Each VersaView® 6300B box PC and 6300T thin client has a set-up utility, which is a hardware configuration program that is built into the universal extensible firmware interface (UEFI). In this chapter, UEFI replaces Basic
Input/Output System (BIOS) to describe the system firmware except where
BIOS is used.
You can run the set-up utility to do the following:
• Change the system configuration.
• Set the time and date as part of a commissioning step.
A commissioning step is one of the following situations:
• When the VersaView 6300B box PC or 6300T thin client is powered up initially
• When the Windows OS image is restored (only on VersaView 6300B box PCs)
• When the UEFI set-up utility is upgraded
• Redefine communication ports to help prevent any conflicts.
• Read the current amount of system memory.
• Change the boot drive order.
• Set or change the password or make other changes to the security settings.
Access the Set-up Utility
Follow these steps to access the set-up utility in your thin client or computer.
IMPORTANT An external display and keyboard must be connected to the computer to perform these steps.
1.
Start or restart your computer.
2. During POST, you have two selections to access the set-up utility.
Press
F2
Delete
Result
Accesses a graphical interface of set-up environment.
Accesses a text mode set-up environment.
3. The following screens are accessible through the set-up utility:
• Main (default screen when you access the utility)
• Advanced
• Security
• Boot
• Exit
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 21
Chapter 4 Configure the UEFI (BIOS) Settings
Common Set-up
Modifications
Upgrade to a New UEFI
4. Use the following keys to navigate in the set-up utility (numeric keypad keys are in parentheses):
• Up (8) and down (2) arrows to toggle between fields in the current menu
• PgUp (9) and PgDn (3) to toggle between the previous or next page on scrollable menus
• Home (7) and End (1) to move to the top and bottom items in the current menu
• Within a field, F5 or minus (-) to select the next lower value, and F6 or plus (+) to select the next higher value
• Left (4) and right (6) arrows to select menus on the menu bar
With pre-arranged configurations, there is usually no need to change specific items. Some exceptions are as follows:
• Change the system date and time
- Available on the Main menu
- On box PCs with Microsoft Windows® OS, you can also change these settings through the Control Panel > Date and Time
• View BIOS version and system memory
- Under the System Information setting on the Main menu
- On box PCs with Microsoft Windows® OS, you can view these settings by Windows > System Information
• Modify the boot device order
- Under the Boot menu; use to prioritize storage devices
• Modify network configuration
- Under the Advanced menu; use when a LAN with a pre-boot execution environment (PXE) is needed
• Add passwords
- Under the Security menu; use when system security is needed
Sometimes a new UEFI (BIOS) is released to enhance the performance of your computer or to correct an anomaly. In such cases, you can download BIOS upgrades at the Rockwell Automation® Product Compatibility and Download
Center (PCDC) website at https://compatibility.rockwellautomation.com/Pages/home.aspx
.
22 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Clean the Vent Holes
Chapter
5
Clean the Box PC and Box Thin Client
For optimal performance, it is important to clean the VersaView® 6300B box
PC and 6300T thin clients periodically.
Perform the following steps to clean VersaView® 6300B box PC and 6300T thin clients.
1.
Disconnect power from the computer at the power source.
2. Vacuum dust and debris from any vent holes.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 23
Chapter 5 Clean the Box PC and Box Thin Client
Notes:
24 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Chapter
6
Troubleshoot the System
Thermal Alarms
Troubleshooting
The VersaView 6300B box PCs and 6300T thin clients have LEDs that light when the computer reaches its operating temperature. See
for where these LEDs are.
Follow these steps to determine where an operating threshold has been reached.
1.
Shut down the computer by using the appropriate method.
See Shut Down the VersaView 6300B Box PC on page 19
for more information.
2. Apply power to the computer.
3. During POST, press F2 to access the UEFI set-up utility:
4. On the Main screen, click Advanced.
5. On the Advanced screen, click Thermal.
Use this menu to determine if there is an issue with internal voltages or component temperatures.
Follow these steps to identify and isolate an issue with computer operation.
1.
Shut down the computer by using the appropriate method.
See Shut Down the VersaView 6300B Box PC on page 19
for more information.
2. Disconnect power to the computer.
3. Disconnect all peripheral devices from the computer.
4. If a keyboard and mouse are used, verify that they are properly connected.
5. If an external display is used, verify that it is properly connected.
6. Connect power to the computer. During POST, one of three events occurs:
• The startup process is completed.
• A nonfatal error occurs and the related error message is displayed.
• A fatal error occurs and the startup process terminates.
The computer starts
If
The issue is with a specific software or driver
Then
Reconnect all peripheral devices one at a time until the issue occurs.
Reinstall the software or driver.
If an issue cannot be identified by the above steps or a fatal error occurs, see
Rockwell Automation Support on the back page for technical support.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 25
Chapter 6 Troubleshoot the System
Load the System Defaults
If the computer fails after you make changes in the set-up menus, load the system default settings to correct the error. These default settings have been selected to optimize computer performance.
Follow these steps to load the system defaults.
IMPORTANT An external display, keyboard, and mouse must be connected to perform these steps.
1.
Restart the computer as specified in
Restart or Reset the VersaView
2. During POST, press F2 to access the UEFI set-up utility.
3. On the Main screen, click Exit.
4. On the Exit screen, press the down arrow key to access Load Optimized
Defaults.
5. Press Enter to select Load Optimized Defaults, which are the system defaults.
6. Press F10 to save your changes and exit.
The change resets the system automatically.
Ship or Transport the
Computer
If you must ship the computer via common carrier or otherwise transport it to another location for service or any other reason, you must first uninstall the computer and place it in its original packing material.
ATTENTION: Do not ship or transport the computer when it is installed in a machine, panel, or rack. To avoid damage to the computer, you must uninstall the computer and place it in its original packing material before you ship it.
Rockwell Automation is not responsible for damage to a computer that is shipped or transported while installed in a machine, panel, or rack.
26 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Chapter
7
Replace Components
Replacement Parts
Voltage Precautions
VersaView® 6300B box PC and 6300T thin clients have replacement parts and upgrade accessories. This chapter explains how to replace or add these components to the box PC or box thin clients.
You can view a list of replacement parts at https://www.rockwellautomation.com/en-us/products/hardware/allenbradley/industrial-computers-monitors.html
.
Review the specifications of a new component before you install it to verify that it is compatible with the computer. Record the model, serial number, and any other pertinent information of new components for future reference.
IMPORTANT We recommend that you use only Allen-Bradley® approved replacement parts.
The computers contain line voltages. Disconnect all power to the computer before you install or remove components.
SHOCK HAZARD: Failure to disconnect power can result in severe electrical shock to an individual or damage to the computer.
RISQUE D’ÉLECTROCUTION: Couper l’alimentation électrique afin d’éviter de provoquer des chocs électriques graves ou d’endommager l’ordinateur.
Electrostatic Discharge
Precautions
ATTENTION: Electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry:
• Disconnect all power before you work on the computer as detailed in Voltage
• Observe proper packaging and grounding techniques to help prevent damage.
Follow these ESD precautions:
• Transport the computer and replacement parts in static-safe containers, such as conductive tubes, bags, or boxes.
• Keep electrostatic-sensitive parts in their containers until they arrive at the designated static-free work area.
• Cover the designated work area with approved static-dissipating material:
- Use an anti-static wriststrap that is connected to the work surface.
- Use properly grounded tools and equipment.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 27
Chapter 7 Replace Components
Pre-configuration
Post-configuration
• Keep the designated work area free of nonconductive materials, such as ordinary plastic assembly aids and foam packing.
• Avoid contact with pins, leads, or circuitry.
• Always hold components with a printed circuit board (PCB) by its edges and place it with the assembly side down.
IMPORTANT Before you install hardware or perform maintenance procedures that require access to internal components, we recommend that you first back up all computer data to avoid loss.
ATTENTION: Make sure to read and understand all installation and removal procedures before you configure the computer hardware.
Follow these steps before you remove the computer cover or replace a hardware component.
1.
Shut down the computer and all peripherals that are connected to it.
2. To avoid exposure to high energy levels, disconnect all cables from power outlets.
If necessary, label each cable to expedite reassembly.
3. Disconnect all peripheral cables from the I/O ports.
4. Loosen the mounting screws and remove the computer from its mounting.
Follow these steps after you install or replace a hardware component.
1.
Reinstall the computer to its mounting.
2. Tighten the mounting screws.
3. Reinstall any peripherals and system cables that were previously removed.
4. Reconnect all external cables and power to the computer.
5. Turn on the main power switch or breaker.
28 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Remove the Cover
Chapter 7 Replace Components
To install, replace, or upgrade internal computer components, you must first remove the cover.
You need the following tools to remove the cover:
• 2.5 mm Phillips screwdriver to loosen the four mounting screws
• Torx T6 screwdriver to remove the eight cover screws
1.
Follow the steps for
Pre-configuration on page 28 .
2. Remove the four screws that secure the mounting bracket to the back side of the computer.
3. Remove the mounting bracket.
4. Remove the eight screws that secure the computer cover.
Mounting
Bracket Side
5. Remove the cover, and place it on a static-free surface so the motherboard is facing up.
6. After you install, replace, or upgrade internal computer components,
perform the steps in Reinstall the Cover on page 31 .
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 29
Chapter 7 Replace Components
Replace the Battery
IMPORTANT Battery replacement requires work near static-sensitive equipment.
Therefore, only service personnel must replace the battery.
All VersaView 6300B box PCs and 6300T box thin clients use nonvolatile memory that requires a real-time clock (RTC) lithium battery to retain system information when power is removed.
This battery must be replaced during the life of the computer. The battery life depends on the amount of time the computer is on, or on-time.
The thermal light-emitting diode (LED) on the front of all VersaView 6300B box PCs and 6300T box thin clients flashes red when the RTC battery is lower than 2.5V.
For the thermal LED location, see Table 1 on page 18
.
Follow these steps to replace the RTC battery.
1.
Perform the steps in
.
2. Locate the RTC battery on the upper tier of the motherboard.
RTC Battery
30
3. Remove the battery and replace it with the same model (Lithium
CR2032 3v coin).
Positive (+)
Side
Faces Up
WARNING: Replace the battery with the same model. There is a risk of explosion if the battery is replaced with the wrong type.
AVERTISSEMENT: Remplacer la batterie par le même modèle, sinon il y a risque d’explosion.
4. Follow the steps in Post-configuration on page 28 .
IMPORTANT If you replace the battery, then all UEFI settings return to their default settings. UEFI settings other than default must be reconfigured after you replace the battery.
At the end of its life, collect the battery that is contained in this computer separately from any unsorted municipal waste.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
Reinstall the Cover
Chapter 7 Replace Components
To reinstall the cover, perform the following steps.
You need the following tools to replace the cover:
• 2.5 mm Phillips screwdriver to reinstall the four mounting screws
• Torx T6 screwdriver to reinstall the eight cover screws
1.
Turn the motherboard over and return the cover to the computer.
Reinstall the cover so that the I/O connections on the motherboard align with the corresponding openings on the front panel of the computer.
2. Reinstall and tighten the eight screws that secure the computer cover.
Mounting
Bracket Side
3. Reinstall the mounting bracket to the back side of the computer.
a. Align the mounting bracket so the end with the ground screw is at the bottom.
For the correct alignment, see Figure 1 on page 10 .
b. Reinstall the four screws that secure the mounting bracket to the back side of the computer.
4. Follow the steps for
.
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 31
Chapter 7 Replace Components
Notes:
32 Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020
VersaView 6300B Box PCs and 6300T Box Thin Clients User Manual
Rockwell Automation Publication 6300B-UM001A-EN-P - July 2020 33
Rockwell Automation Support
Use these resources to access support information.
Technical Support Center
Knowledgebase
Local Technical Support Phone Numbers
Literature Library
Product Compatibility and Download Center
(PCDC)
Find help with how-to videos, FAQs, chat, user forums, and product notification updates.
rok.auto/support
Access Knowledgebase articles.
rok.auto/knowledgebase
Locate the telephone number for your country.
Find installation instructions, manuals, brochures, and technical data publications.
Download firmware, associated files (such as AOP, EDS, and DTM), and access product release notes.
rok.auto/phonesupport rok.auto/literature rok.auto/pcdc
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Waste Electrical and Electronic Equipment (WEEE)
At the end of life, this equipment should be collected separately from any unsorted municipal waste.
Rockwell Automation maintains current product environmental information on its website at rok.auto/pec .
Allen-Bradley, expanding human possibility, Relevance, Rockwell Automation, ThinManager, and VersaView are trademarks of Rockwell Automation, Inc.
Microsoft and Windows are trademarks of Microsoft Corp.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
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