DMP Electronics eBox-3300, eBox-3310 User Manual


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DMP Electronics eBox-3300, eBox-3310 User Manual | Manualzz

DM&P Group eBox-3300 User’s Manual

C

OPYRIGHT

The information in this manual is subject to change without notice for continuous improvement in the product. All rights are reserved. The manufacturer assumes no responsibility for any inaccuracies that may contain in this document, and makes no commitment to update or to keep current information contain in this manual.

No part of this manual may be reproduced, copied, translated or transmitted, in whole or in part, in any form or by any means without the prior written permission of the DMP

Electronics Inc.

© Copyright 2009 DMP Electronics Inc.

Manual No.: IUMeBox3300-01 Ver.J2.0

1 st Issued Date: Mar. 01, 2009

S

PECIAL

N

OTICE TO

U

SERS

DMP Electronics Inc. provides no warranty with regard to this manual, the software, or other information contained herein and hereby expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regard to this manual, the software, or such other information. In no event shall DMP Electronics be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof.

DMP Electronics reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separated user license agreement or label sticker.

This product contains software owned by DM&P and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product. Software specifications are subject to change without notice and may not necessarily be identical to current retail versions.

Updates and additions to software may require an additional charge. Subscription to online service providers may require a fee and credit card information. Financial services may require prior arrangements with participating financial institution. eBox-3300 i

T

RADEMARKS

A

CKNOWLEDGMENT

The eBox-3300 is the registered trademarks of DMP Electronics Inc.

Microsoft ® , Windows ® and AMI are registered trademarks of Microsoft Corporation and

American Megatrends Inc. in the United States and/or other countries respectively.

Other brand names, product names or trade names appearing in this document are the properties and registered trademarks of their respective owners. All names mentioned herewith are served for identification purpose only.

O

WNER

S

R

ECORD

The serial number of this product is located at the rear panel of your eBox-3300 series.

Refer to the model and serial number when you contact your nearest dealer or DMP offices for services. The Model No. of this product is also indicated on the product label of your gift box as: eBox-3300, eBox-3300-H, eBox-3300-M, eBox-3300-L2, eBox-3300-

LS, and eBox-3300-JSK. eBox-3300 ii

S

AFETY

I

NFORMATION

WARNING

Do not expose eBox-3300 to rain or moisture, in order to prevent shock and fire hazard.

Never install eBox-3300 in wet locations.

Do not open the cabinet to avoid electrical shock. Refer to your nearest dealer for qualified personnel servicing.

Never touch un-insulated terminals or wire unless your power adaptor and display monitor are disconnected.

Locate eBox-3300 as close as possible to the socket outline for easy access and to avoid force caused by entangling of your arms with surrounding cables from the eBox-3300.

When using eBox-3300, avoid using or installing the modem to the serial port during a storm or a lightning.

Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.

USB connectors are not supplied with Limited Power Sources.

D O NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS

(E NCASING ) OF THIS PRODUCT .

P LEASE CONTACT YOUR

NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN .

eBox-3300 iii

R

EGULATORY

FCC C LASS A N OTE

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference in which case the user will be required to correct the interference at his own expense. Testing was done with shielded cables.

Therefore, in order to comply with the FCC regulations, you must use shielded cables with your installation.

WARNING

This product complies with EN55022 class A. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference - causing equipment standard entitled

“Digital Apparatus”, ICES-003 of the Department of Communications.

M ANUFACTURER ’ S D ECLARATION OF C ONFORMITY

This equipment has been tested and found to comply with the requirements of European

Community Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic compatibility and product safety respectively.

A TTENTION

This product has been designed and certified to comply with certain regulatory requirements pertaining to Information Technology Equipment. This product has not been designed for use as a medical device. Without limitation of the foregoing, this product is not intended and has not been certified for use in a hospital or clinical environment to diagnose, treat, or monitor patients under medical supervision, and is not intended and has not been certified to make physical or electrical contact with patients, nor to transfer energy to or from patients and/or to detect such energy transfer to or from patients. eBox-3300 iv

P

URCHASE

A

GREEMENT

P URPOSE :

In accordance to the general commercial conduct of Trust and Fair Trade, herewith below is the agreement for the protection for both parties, DMP and Users in pursuant of trading.

P RODUCT D ESCRIPTION :

With this product, herewith also known as eBox-3300, which is a simplified & an economical design of an embedded eBox-3300 for Special Purpose Personal

Computing. The basic specification of this product comprises of the x86 technology design, and with onboard 256MB System memory, VGA display, USB, PS/2 Keyboard,

Mouse, LAN, and Audio Interfaces.

D ISTRIBUTION C ONVENTION :

1. This Product includes a gift box, an inner case, a PC, a Power adaptor, (and IDE cable will be included only for eBox-3300-H package). Upon receiving this product, kindly please refer to the User’ Manual to check for the contents and appearance of this product; contact immediately your nearest dealer or DMP office for any defective or missing parts. The supplier will not be responsible for any reported discrepancy thereafter the expiration period of 3-days from the date of purchase.

2. In consideration of transportation and the cost of storage, the supplier provides to the distributors a warranty of 12-months. This warranty covers the failure caused by hardware breakdown (excluding hard drives), but does not cover the act of misuse and mishandling.

3. The supplier will not accept unknown post, therefore if you wish to repair or to return your goods – kindly please contact your nearest dealer to make your declaration, and at the same time, apply for a RMA number (RMA stands for

Return Merchandise Authorization – please see the RMA form and fill-up for authorization).

4. The freight for return goods for repair will follow the International customary practice and convention: Both parties is to pay for freight of one shipment each.

The shipper is required to prepay the freight from the place of origin (This means that the returnee (user) covers the freight for return goods, while the Supplier covers the freight for goods after the repair).

5. Obsolete warranty is referred to as: (1) Expiration of warranty or (2) Damage due to misuse within warranty. The Supplier will be taken into consideration of the circumstances, to provide repair service with charges expense for obsolete warranty. This expense includes the cost of material and the cost of labor.

N OTE :

If there is other particular issue not listed in the above conditions, both parties agreed to follow the General Law of Commerce with fair and reasonable discussion in handling and resolving the argument. eBox-3300 v

Table of Contents

C HAPTERS – H EADING P AGE NO .

0 – U NPACKING Y OUR E B OX ................................................................ 1

` P ACKING L IST ............................................................................. 1

` C HECK B EFORE U SE ................................................................... 1

1 – P REFACE ...................................................................................... 2

2 – eB OX -3300 O VERVIEW .................................................................. 3

3 – E MBEDDED CPU B OARD ................................................................ 4

` S YSTEM S PECIFICATION .............................................................. 4

4 – P ERIPHERALS ................................................................................. 5

` C ONNECTING THE P OWER A DAPTOR ............................................ 5

` C ONNECTING THE M ONITOR ......................................................... 5

` C ONNECTING THE USB ............................................................... 6

` C ONNECTING USB, S PEAKER /E ARPHONE & WEB ........................ 6

` C ONNECTING THE K EYBOARD AND M OUSE ................................... 7

` C ONNECTING S ERIAL PORT .......................................................... 7

5 – BIOS ............................................................................................. 8

` R ECONFIGURING eBox-3300 ...................................................... 8

6 – T ECHNICAL S PECIFICATION ............................................................. 9

7 – T AKING C ARE Y OUR VESA PC ..................................................... 10

` S TORING ................................................................................... 10

` U SING C ABLES FOR C ONNECTION ............................................... 11

` C LEANING Y OUR VESA PC ....................................................... 11

8 – T ROUBLESHOOTING ....................................................................... 12

` T ROUBLESHOOTING Y OUR E B OX ................................................ 12

`

VESA PC DOES NOT S TART ....................................................... 12

`

BIOS E RROR M ESSAGE ............................................................. 12

`

“O PERATING S YSTEM N OT F OUND ” ............................................ 13

A PPENDIX : O NBOARD C ONNECTORS S UMMARY ................................... 14 eBox-3300 vi

` S UMMARY T ABLE FOR CPU B OARD ............................................ 14

` F RONT C ONNECTORS O UTLINE FOR eBOX-3300 ......................... 14

` R EAR C ONNECTORS O UTLINE FOR eBOX-3300 .......................... 15

` P IN A SSIGNMENTS ..................................................................... 16

W ARRANTY : T ERMS AND C ONDITION ................................................... 18

1 W ARRANTY .............................................................................. 18

2 S ERVICE AND S UPPORT ............................................................. 18

3 R ETURN M ERCHANDISE A UTHORIZATION (RMA) P OLICY ............. 18

4 S HIPPING P OLICY ...................................................................... 18 eBox-3300 vii

0

U

NPACKING

Y

OUR

E

MBED

B

OX

Congratulation!

You have just acquired eBox-3300, the world’s smallest and compact PC (See Figure 1), please check the following items:

P ACKING L IST FOR eB OX -3300 SERIES

Item Description c d eBox-3300 VESA PC

Max. 10-watts External Power Adaptor, Vin: 100~240VAC • 50/60Hz,

0.45A / Vout: +5.0VDC @ 2.0A max.

* Note: The accessories are subject to change without immediate notice.

Q’ty

1

1

C HECK B EFORE U SE c eBox-3300 d AC Power Adaptor eBox-3300

Figure 1

1

P

REFACE

eBox-3300: VESA PC

1

The eBox-3300 is a revolutionary device which is especially designed for limited physical space and temperature concerns. No matter you are in a jammed office, a crowded place, or public transportation, it can be easily integrated with a VESA LCD to bring you eBox-3300 access at any time.

It can attach to any VESA mounting fixture, allowing it to be securely mounted onto desks, walls, or buildings, and thereby optimizes your work area. It can also attach directly to any size LCD for a mobile system for the use at trade shows, presentations, promotions, etc. Unlike traditional portable laptop design, the eBox-3300 can be used with a large size LCD. Furthermore, with FANLESS design, eBox-3300 is ideal to be used in the environment where temperature demand is critical.

So, if you are looking for a device that is able to provide you with more mobility & space but at the same time uses less power consumption, then eBox-3300 will be surely meet your need.

The VESA® FDMI™ Standard defines mounting interfaces, hole patterns and associated cable/power supply locations for LCD monitors, plasma displays and other flat panel devices. eBox-3300 is designed to fit this standard to make monitor attachment quick and easy.

eBox-3300 2

2

E

B

OX

-3300 O

VERVIEW

Front Panel

Power LED

The power LED lights up when system is turn on.

HDD LED

The HDD LED flashes when the system is working. Never turn off the power when

HDD LED is still flashing.

CF and Micro SD Slot

The system is bootable from Compact

Flash Card and Micro SD (T-flash).

Audio Line Out

Output to speaker

Audio Mic In

For Microphone Input

USB port

For connection to devices with USB interface (HDD, CD/DVD-ROM, Memory

Stick, etc.) eBox-3300 3

Back Panel

` Power switch

` DC Power Jack (3-pin)

`

PS/2 Keyboard or Mouse (6-pin)

(VGA

(RS-232 (optional for eBox-

3300-JSK

( RJ-45 LAN Jack

( USB Port

( Wireless Antenna connector

(optional)

eBox-3300 4

3

E

MBEDDED

CPU B

OARD

S YSTEM S PECIFICATION

CPU

MSTI-PDX-600 (System on Chip)

Main Memory

256MB DDR2

BIOS

AMI BIOS

VGA

XGI Z9S with 32MB DDR2

Resolution up to 1,280x1,024 High Colors

Audio

Mic In, Line Out

Keyboard and Mouse

PS/2 Keyboard and Mouse

On-Board IDE

Enhanced IDE interface, 44-pin box header x 1

Peripheral

1. USB V2.0 (host) x 3

2. Audio (Mic In, Line Out)

3. Type I/II CF Slot and Micro-SD

4. Serial ports x 2 (available for eBox-

3300-JSK)

5. Mini PCI socket x1 (available for eBox-

3300-M and 3300-JSK)

6. 2 nd

RJ-45 LAN (only available on eBox-3300-L2)

Dimension & Weight

115 x 115 x 35 mm / 505g

Operating System

Suitable for:

Windows XP

Windows XP Embedded

Windows Embedded CE

Linux eBox-3300 5

4

P

ERIPHERALS

C ONNECTING THE P OWER A DAPTOR

Power Adaptor

To use eBox-3300 immediately, please attach the supplied AC adapter as a power source. See the left diagram for visual connection.

Connect the DC power jack of the power adaptor to the DC Input jack of eBox-

3300.

Turning ON eBox-3300

Switch on power as indicated on the figure on your left-side, the system will start automatically.

C ONNECTING THE M ONITOR

VGA Connection

Depending on your choice of viewing, select a conventional CRT or the LCD

VGA monitor.

Make your connection by following the reference diagram from the VGA cable of your cable to the 15-pin D-Sub VGA port of eBox-3300. eBox-3300 6

P

ERIPHERALS

C ONNECTING THE USB AND S PEAKER /E ARPHONE

eBox-3300 provides USB port (Two in front & one at the back).

Front cabinet Micro-SD and CF slot

For connection to Device with Compact

Flash Card and Micro-SD (T-flash).

Microphone/Earphone

The eBox-3300 supports for Microphone

Input and Speaker Output

USB Ports

The USB ports is available for connection to USB devices such as CD-ROM

Secondary IDE Master/Slave

Adjust for Compact Flash device to be

Secondary IDE Master or Slave

(Inside CF slot)

C ONNECTING THE LAN

Connecting to LAN

There is an available RJ-45 LAN jack for connection to the hub of your intranet; and via your server for internet service

(see diagram for RJ-45 LAN jack). eBox-3300 7

C ONNECTING THE K EYBOARD AND M OUSE

PS/2 Keyboard or Mouse (6-pin)

The PS/2 Port is available for connecting

Keyboard/Mouse (shared)

C ONNECTING S ERIAL PORT

2 ND LAN PORT

Serial Ports

The serial port is usually connected to a serial device like modem (option for eBox-3300-JSK

2

nd

LAN port

The 2 LAN ports version allows user to connect 2 LAN (option for eBox-3300-

L2) eBox-3300 8

BIOS

R ECONFIGURING eBox-3300

1. Take note that AMI BIOS is used in the eBox-3300. To reconfigure the eBox-

3300, depress or hit the <Del> key to enter your BIOS setup main menu.

2.

3.

Select from the menu, the desired setup for change.

Press <Esc> to go back to main menu.

4.

Move “Exit” TAB and select “Save Settings and Exit”, press “Y” to save the changes that you just made. eBox-3300 will restart accordingly to your new setup.

5 eBox-3300

(AMI BIOS Setup menu)

9

6

T

ECHNICAL

S

PECIFICATION

Features

CPU

BIOS

System Memory

Expansion

I/O

Description

MSTI PDX-600

AMI BIOS

Onboard 256MB DDR2

1x Mini-PCI connector *

MIO 1 x EIDE (44-pin)

1 x Type I/II Compact Flash slot

1 x Micro SD slot

1 x RJ-45 Ethernet Connector

1 x 2 nd

RJ-45 Ethernet **

2 x RS-232***, 1 x PS/2 for K/B or Mouse

3 x USB 2.0 Ports (two in front) USB

Audio

Integrated Audio

Display

VGA

Mic In x 1, Line Out x 1

XGI Z9S with 32MB DDR2

External 15-pin D-type female VGA connector

Up to 1280x1024 Resolution

Ethernet

Remote Boot ROM

Mechanical &Environment

Integrated 10/100Mbps LAN

Built-in PXE diskless boot function

** Chipset (2

Ethernet nd

) Realtek RTL8100B 10/100 Base-T

Power Requirement

Operating Temperature

Operating Humidity

Size (W x H x D)

Weight

Certification

+5V @ 2A

5 ~ 50 o C

0% - 90% relative humidity, non-condensing

115 x 115 x 35 mm

505g

CE, FCC

Note:

* Mini-PCI Connector is available for eBox-3300-M and eBox-3300-JSK

** 2 nd RJ-45 Ethernet is only available on eBox-3300-L2

*** RS-232 is available for eBox-3300-JSK and eBox-3300-L2 eBox-3300 10

7

T

AKING

C

ARE E

B

OX

-3300

This section gives you guidelines on using eBox-3300 – Safe using, Storing and

Handling.

S TORING

Do not place eBox-3300 in a location that is subject to:

Heating sources, such as stove, oven, heater, radiator or air duct

Direct contact from sunlight

Rain or moisture area

Excessive dust accumulation area

High humidity place

Constant or occasional mechanical movement, vibration or shock

Strong magnets or magnetic fields or magnetically unshielded speakers

Ambient temperature of more than 95 o

F (35 o

C) or less than 32 o

F (0 o

C)

Do not place other electronic device or electrical equipment near eBox-

3300. The electromagnetic field of the eBox-3300 may cause interference subjecting to malfunction.

Provide adequate air ventilation (circulation) to prevent internal buildup of heat. Do not place eBox-3300 near the wall, behind the curtains or draperies, in between two books that block its ventilation slots. Leave a space of at least 8 inches (20cm) behind the sides and back panel of the eBox-3300.

Change of environmental temperature: Problems may occur when there is a sudden change of environmental temperature, or if the eBox-3300 is brought directly from a cold location to a warm one, moisture may condense inside eBox-3300. Turn off eBox-3300, and contact your nearest dealer.

Checking the surrounding appliance(s) before using eBox-3300. Since the eBox-3300 uses high-frequency radio signal and may interface with radio or TV reception causing interference or poor signal display. When this happens, relocate the eBox-3300 by a suitable distance away from the set.

Do not drop the eBox-3300 from the working table nor place heavy objects on top of the eBox-3300.

eBox-3300 11

U SING C ABLES FOR C ONNECTION

To avoid problem, use only the specified interface cables in your accessory bag. The supplier will not be responsible for the connection arising from the other unspecified peripheral equipment.

Do not use cut or damaged cables for connection.

C LEANING Y OUR VESA PC

Clean the eBox-3300 with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent solution.

Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzene, as these may damage the finish of eBox-3300.

When a solid object falls or a liquid spills onto the eBox-3300, turn off the eBox-

3300 immediately and unplug the LAN and power cables. Contact a qualified person or your dealer to check the eBox-3300 before you use it again.

Always disconnect the power cord from the power source before cleaning the eBox-

3300. eBox-3300 12

8

T

ROUBLESHOOTING

This section describes the techniques of resolving some basic problems that you encounter when using eBox-3300. For more troubleshooting guidelines, please contact your nearest dealer for technical support.

T ROUBLESHOOTING Y OUR VESA PC

A. VESA PC does not start

Make sure the eBox-3300 is properly secured and plugged into a power source before it is turned on. Make sure the power indicator shows the power is on. See section 2 for more information about “eBox-3300 Overview”.

When the eBox-3300 is plugged into a power strip or the UPS (Uninterruptible

Power Supply), make sure the power strip or UPS is turned on and working normally.

Check if your VGA or LCD monitor is properly plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly.

See the manual that came with your display (monitor) for details.

Check if your power control button does not function, by removing the AC adaptor.

Wait for one minute, and then reattach all power connection before pressing the power button.

Condensation may cause the eBox-3300 to malfunction for a while. If this happens, do not use the eBox-3300 for at least one hour.

When you have checked all the above guidelines and the eBox-3300 does not work.

Remove the power adaptor from the eBox-3300, unplug the power cord, and plug it in again. Then turn on the power.

B. BIOS Error Message –

BIOS error message appear when my VESA PC starts

If the BIOS error message appears, press any key to resume or, hit <DEL> to enter

BIOS setup main menu, follow these steps:

1. Press <DEL>, and the BIOS Setup main menu appears, check if HDD is detected at “Pri Master”. If it is not detected, use Direction keys < ↑↓ > to choose “AUTO” and then go back to the main menu by pressing <ESC>. Move your cursor down with Direction keys < ↓ >, and choose “Save Settings and Exit”, a message dialog appears as seen below, hit <Enter>.

“Save current settings and exit (Y/N)? Y”

2. Go to “Exit” menu using the Direction keys < ↑↓ > and choose the option “Load

Optimal Defaults”, then press <Enter>. A message dialog appears as seen below, hit “Y” key and press <Enter> to save and recover to the factory setting.

“Load Optimal Defaults (Y/N)? Y” eBox-3300 13

(BIOS Setup menu “Exit”)

C. “Operating System Not Found” –

A message indicating that “Operating system not found” appear when my VESA PC starts (Windows won’t start)

Enter your BIOS setup main menu by pressing <DEL> key, be sure that the C: drive is enable.

If Windows still does not start, follow these steps to initialize the BIOS:

1. Turn off the eBox-3300.

2. Remove any peripheral devices connected to the eBox-3300.

< the

DEL > to enter BIOS Setup main menu window.

5. Follow the steps as written in item B. BIOS error message .

For eBox-3300 : If you have just connect eBox-3300 to a CD/DVD or USB Drivers, remove these peripherals.. And restart eBox-3300 to confirm that the Windows operating system starts properly. If eBox-3300 continues to display the message ”Operating system not found,” and Windows does not start, please contact your nearest dealer for servicing.

eBox-3300 14

O

NBOARD

C

ONNECTORS

S

UMMARY

S UMMARY T ABLE FOR CPU B OARD

Nbr

J1

Description

IDE connector

Type of Connections

Box Header 22x2 2.0mm

A PPENDIX

J8

J9

J11

J12

PS/2 keyboard or Mouse Mini DIN Connector

COM1 Port Box Header 5x2 2.0mm

COM2 Port

DC 5V Input

Box Header 5x2 2.0mm

Mini-Din Connector

J14

J15

Mini PCI

VGA Connector

J18 Secondary IDE Master Dip Switch

J19 Line-Out

J20 Microphone

Mini PCI socket

D-Sub Connector

Jumper

RJ-45

Pin nbrs.

44-pin

8-pin

8-pin

8-pin

6-pin

6-pin

10-pin

10-pin

3-pin

124-pin

15-pin

2-pin

2-pin

2-pin

2-pin

8-pin

`

F RONT C ONNECTORS O UTLINE FOR eB OX -3300

CF, Micro SD Slot USB Min In, Line Out PWR, ACT LED eBox-3300 15

`

R EAR C ONNECTORS O UTLINE FOR eB OX -3300

DC Power Jack PS/2 KB/Mouse VGA RJ-45 LAN USB

Power Switch Serial Ports (Optional) Wireless ANT (Optional) eBox-3300 16

`

P IN A SSIGNMENTS

J8:PS/2 Keyboard or Mouse – 6-pin Mini-Din

Connector

Power SW – Push Button Switch

Pin #

Pin # Signal Name

1 KBCLK

2 PMCLK

Status

| ON

3 GND

4 KBDAT

5 PMDAT

J12: DC-IN (5V) – 3-pin Mini-Din Lock Pin Socket

O OFF

Pin #

Signal Name

1 VCC

2 GND

3 NC

J3: USB (90 o )– 4-pin USB Type 1 Connector

(Vertical Type)

Pin # Signal Name

1 VCC

2 USB0-

3 USB0+

4 GND

5 GGND

6 GGND

LAN: RJ-45 Connector

Pin # Signal Name Pin # Signal Name eBox-3300 17

`

P IN A SSIGNMENTS

J15: VGA – 15-pin D-Sub Connector

Pin # Signal Name Pin # Signal Name Pin # Signal Name

GND 15 VCC

J4,J5:USB (USB2): For connection to external USB device –4-pin USB Type 1 Connector (H)

Signal

Pin #

Name

1 VCC

2 USB2-

3 USB2+

4 GND

5 NC

6 NC

LEDS: POWER ON/OFF & HDD R/W

LED Color State

Green Flashes HDD R/W

J9,J11: COM - 9-pin D-Sub Connector

Pin #

Signal

Name

1 DCD1

Signal

Pin #

Name

2 RXD1

3 TXD1 4 DTR1

5 GND 6 DSR1

7 RTS1 8 CTS1

9 RI1 -- -- eBox-3300 18

W

ARRANTY

T ERMS AND C ONDITIONS

1. Warranty

The warranty terms for eBox-3300 are twelve (12) months from the beginning on the date of invoice. During the warranty period, DMP Electronics Will repair replace the product covered under this limited warranty.

2.

Service and Support

DMP Electronics Inc. provides the technical support for hardware problems with your system throughout the warranty period. The technical support service is limited to configuration and operation of eBox-3300 sold by DMP Electronics Inc. The technical support service does not offer software tutoring or training.

3.

Return Merchandise Authorization

RMA

policy

If the DMP staff or dealer determines that a part is defective. Purchaser must call our technical support service to obtain an RMA number before attempting to return any part.

Please refer to your nearest dealer for

To obtain an RMA number, Purchaser must follow procedures as below :

1. Complete the DMP Electronics Inc. standard RMA Form and fax back to the RMA

Department.

2. The RMA Number must be used within 7 DAYS

3. The RMA Number must be shown clearly on your shipping label.

4. DMP Electronics Inc. must receive all Returns before a replacement will be sent.

5. The repair cost is depends on the parts, the damage reasons, and whether under warranty period…etc. The Seller will charge the Purchaser in a reasonable price.

6. A copy of the invoice for the RMA product(s) will also be shipped to Purchaser.

7. The freight of return to DMP Electronics Inc. is charges to Purchaser account and accompanied by an RMA number. Any Returns with freight collect will be refused and returned to you. After Repairing, the cost of freight will be paid by Seller.

8. DMP Electronics Inc. must receive all returned goods within the warranty period.

4.

Shipping Policy

The Purchaser must pre-pay shipping for any defective system or parts returned under the warranty. DMP Electronics Inc. shall not be liable for risk of loss or damage during shipment of your returned system or parts if you fail to insure the shipment.

All products must be shipped back to DMP Electronics Inc. in original or equivalent packaging. DMP Electronics Inc. will ship the repaired or replacement product(s) to

Purchaser by freight prepaid. Purchaser assumes the risk of loss. DMP Electronics Inc. shall not be responsible for failure of the delivery service to make on-time delivery. eBox-3300 19

M

EMO

eBox-3300 20

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