Motorola DCT6412 Phase III Installation Manual

Installation Manual

DCT6400 Phase III

High-Definition

DVR Cable Terminal

DCT6416 II I

CAUTION

RISK OF ELECTRIC SHOCK

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Caution

These servicing instructions are for use by qualified personnel only. To reduce the risk of electrical shock, do not perform any servicing other than that contained in the Installation and Troubleshooting Instructions unless you are qualified to do so. Refer all servicing to qualified service personnel.

Special Symbols That Might Appear on the Equipment

This symbol indicates that dangerous voltage levels are present within the equipment. These voltages are not insulated and may be of sufficient strength to cause serious bodily injury when touched. The symbol may also appear on schematics.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important installation, servicing, and operating instructions in the documents accompanying the equipment.

For continued protection against fire, replace all fuses only with fuses having the same electrical ratings marked at the location of the fuse.

This equipment operates over the marked Voltage and Frequency range without requiring manual setting of any selector switches. Different types of line cord sets may be used for connections to the mains supply circuit and should comply with the electrical code requirements of the country of use. The line cord provided with the equipment is acceptable for use with NEMA Style 5-15R ac receptacles supplying nominal 120 Volts.

WARNING: TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. THE

APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES,

SHALL BE PLACED ON THE APPARATUS.

CAUTION: TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN EXTENSION CORD, RECEPTACLE,

OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER CABLES.

It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

IMPORTANT SAFETY INSTRUCTIONS

1 Read these instructions.

2 Keep these instructions.

3 Heed all warnings.

4 Follow all instructions.

5 Do not use this apparatus near water.

6 Clean only with dry cloth.

7 Do not block any ventilation openings. Install in accordance with the manufacturers instructions.

8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11 Only use attachments/accessories specified by the manufacturer.

12 Unplug this apparatus during lightning storms or when unused for long periods of time.

13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Caring for the Environment by Recycling

When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste.

Recycling your Motorola Equipment

Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the

European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call

Motorola Customer Service for assistance.

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense. Any changes or modifications not expressly approved by Motorola could void the user’s authority to operate this equipment under the rules and regulations of the FCC. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Re-orient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

You may find the following booklet, prepared by the Federal Communication Commission, helpful: How to Identify and Resolve Radio-TV

Interference Problems, Stock No. 004-000-0342-4, U.S. Government Printing Office, Washington, DC 20402.

Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Declaration of Conformity

According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with

Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446 or 101 Tournament Drive,

Horsham, PA 19044, 1-888-944-4357, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and founded to be compliant with the standards.

Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR 2.909. Operation is subject to the following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.107 to 15.109

Canadian Compliance

This Class B digital device complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du

Canada.

NOTE TO CATV SYSTEM INSTALLER: This reminder is provided to call CATV system installer’s attention to Article 820-40 of the NEC that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.

Copyright © 2005 by Motorola, Inc.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital manufactured under license from

Dolby Laboratories Licensing Corporation. Dolby, Dolby Digital, ProLogic and the double-D symbol are registered trademarks of Dolby

Laboratories Licensing Corporation. DOCSIS is a registered trademark of Cable Television Laboratories, Inc. This device incorporates a copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of the copyright protection technology is granted by Macrovision for home and other limited pay-per-view uses only, unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Macrovision is a registered trademark of Macrovision Corporation. HDMI, the HDMI logo and High-

Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

All other product or service names are the property of their respective owners. © Motorola, Inc. 2005

Contents

Section 1

Introduction

Features ............................................................................................................................................................................................ 1-2

Tuners ...................................................................................................................................................................................... 1-2

Standard Audio/Video Features............................................................................................................................................. 1-2

Standard DVR Functionality................................................................................................................................................... 1-3

Standard Data Features.......................................................................................................................................................... 1-3

Standard Miscellaneous Features......................................................................................................................................... 1-3

Available Optional Features................................................................................................................................................... 1-4

Using This Manual ........................................................................................................................................................................... 1-4

Related Documentation................................................................................................................................................................... 1-4

Document Conventions................................................................................................................................................................... 1-4

If You Need Help............................................................................................................................................................................... 1-5

Calling for Repairs ........................................................................................................................................................................... 1-6

Section 2

Overview

Front Panel ....................................................................................................................................................................................... 2-1

Rear Panel......................................................................................................................................................................................... 2-2

Section 3

Installation

Important Safety Considerations ................................................................................................................................................... 3-1

During Transportation to the Subscriber Home................................................................................................................... 3-1

During Installation................................................................................................................................................................... 3-1

Before You Begin............................................................................................................................................................................. 3-2

Clearing the Hard Drive .......................................................................................................................................................... 3-2

Video Connection Options ..................................................................................................................................................... 3-3

Audio Connection Options..................................................................................................................................................... 3-3

Installation Overview ....................................................................................................................................................................... 3-4

Cabling to an HDTV for Video......................................................................................................................................................... 3-5

Cabling to an HDTV and an A/V Receiver............................................................................................................................. 3-6

Cabling to a Standard Definition TV and an A/V Receiver.................................................................................................. 3-7

Cabling to a Standard Definition TV and Audio Receiver................................................................................................... 3-8

Installing the Optional IR Blaster ................................................................................................................................................... 3-9

Locating the IR Receiver on the VCR.................................................................................................................................... 3-9

Connecting the IR Blaster .................................................................................................................................................... 3-10

Checking the IR Blaster........................................................................................................................................................ 3-10

DCT6400 Phase III Installation Manual

ii Contents

Data Device Connections ..............................................................................................................................................................3-11

Boot Cycle.......................................................................................................................................................................................3-12

Boot Cycle Error Codes ........................................................................................................................................................3-13

Operational Check for the Remote Control..................................................................................................................................3-14

Optimizing the High-Definition Settings.......................................................................................................................................3-15

Graphics Overlaying the Video .....................................................................................................................................................3-17

Section 4

Diagnostics

Using the Diagnostics......................................................................................................................................................................4-2 d01 General Status...........................................................................................................................................................................4-3 d02 Purchase Status ........................................................................................................................................................................4-4 d03 Out-Of-Band (OOB) Status .......................................................................................................................................................4-5 d04 In-Band Status ...........................................................................................................................................................................4-6 d05 Unit Address ..............................................................................................................................................................................4-8 d06 Current Channel Status ..........................................................................................................................................................4-10 d07 RF Modem (Upstream)............................................................................................................................................................4-13 d08 Code Modules..........................................................................................................................................................................4-14 d09 Memory Configuration............................................................................................................................................................4-16 d10 Keypad - LED...........................................................................................................................................................................4-16 d11 Interface Status........................................................................................................................................................................4-17 d12 User Setting Status .................................................................................................................................................................4-19 d13 DVR/Hard Drive Status............................................................................................................................................................4-21 d14 DOCSIS Status.........................................................................................................................................................................4-23 d15 Application Specific Information ...........................................................................................................................................4-27 d16 Interactive Status ....................................................................................................................................................................4-27

Section 5

Troubleshooting

Appendix A

Specifications

Appendix B

Connection Record

Abbreviations and Acronyms


Contents iii

Figures

Figure 1-1 DCT6400 front and rear views ..................................................................................................................................... 1-1

Figure 2-1 Front panel ..................................................................................................................................................................... 2-1

Figure 2-2 Rear panel...................................................................................................................................................................... 2-2

Figure 3-1 Cabling to an HDTV ...................................................................................................................................................... 3-5

Figure 3-2 Cabling to an HDTV and audio/video receiver........................................................................................................... 3-6

Figure 3-3 Cabling to a standard-definition stereo TV................................................................................................................ 3-7

Figure 3-4 Cabling an audio receiver............................................................................................................................................ 3-8

Figure 3-5 IR transmitter installed in mounting bracket ............................................................................................................. 3-9

Figure 3-6 IR Blaster installed ..................................................................................................................................................... 3-10

Figure 3-7 Sample data devices you can connect to the DCT6400.......................................................................................... 3-11

Figure 4-1 Example of the LED for the main menu...................................................................................................................... 4-2

Figure 4-2 Example GENERAL STATUS LED (no error) ............................................................................................................. 4-3

Figure 4-3 LED display for PURCHASE STATUS diagnostic...................................................................................................... 4-4

Figure 4-4 LED display for the OOB diagnostic........................................................................................................................... 4-5

Figure 4-5 LED display for in-band diagnostic ............................................................................................................................ 4-6

Figure 4-6 LED display of a unit address ..................................................................................................................................... 4-8

Figure 4-7 Current channel status LED displays....................................................................................................................... 4-10

Figure 4-8 RF upstream modem LED display ............................................................................................................................ 4-12

Figure 4-9 LED display for code modules .................................................................................................................................. 4-13

Figure 4-10 Interactive Info LED display..................................................................................................................................... 4-22

Figure B-1 Connection record .......................................................................................................................................................B-1

Tables

Table 1-1 DVR Recording Time Guidelines ................................................................................................................................... 1-3

Table 2-1 Front panel...................................................................................................................................................................... 2-1

Table 2-2 Rear panel connections................................................................................................................................................. 2-3

Table 3-1 LED displays and OOB frequencies........................................................................................................................... 3-12

Table 3-2 Boot cycle error codes ................................................................................................................................................ 3-13

Table 3-3 Operational check ........................................................................................................................................................ 3-14

Table 3-4 Modes supporting graphics overlay........................................................................................................................... 3-17


Section 1

Introduction

This manual provides instructions for cable operator personnel to install the Motorola DCT6400

Phase III high-definition digital video recorder (DVR) cable terminals. The DCT6400 Phase III terminals include a high-end processor, expanded memory, and enhanced graphics to support digital, on-demand, and analog broadcast and interactive services. They provide a full complement of interconnection options.

The DCT6400 Series includes the DCT6412 and DCT6416 Phase III, collectively referred to in this manual as the “DCT6400.”

They DCT6400 Series advanced capabilities, including:

Authorization and purchase of on-demand programming

High-definition television (HDTV) video decoding

HDTV output through component video (Y Pb Pr), High-Definition Multimedia Interface ™

(HDMI ™ ), or IEEE 1394 Firewire

Surround-sound audio through a variety of analog and digital interconnection options

Dual-tuner DVR functionality to pause and time shift live video and seamlessly record in conjunction with the interactive programming guide (IPG)

Built-in DOCSIS ® cable modem

Ethernet and Universal Serial Bus (USB) 2.0 ports for future home networking applications

Adaptability to various software platforms

As with all Motorola digital cable terminals, the hardware features are enabled by core operating and third party application software.

Figure 1-1

Front and rear views

USB 2.0

VIDEO IN

Dual Tuner DVR / HDTV Capable

CURSOR

MENU

INFO

MSGS.

ON

MUTE

P

RECORD

REMOTE

OPTION

GUIDE

SELECT

CHANNEL

DCT6416 III

RF IN 2 CM IN RF IN 1

RF OUT

IR

OPTICAL

SPDIF

R

AUDIO

IN

L

SPDIF

IN

S-VIDEO

R AUDIO

OUT

L Y Pb

VIDEO

ETHERNET

Pr

OUT

HDMI

SATA

TV PASS CARD

IEEE

1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX


1-2 Introduction

Features

Tuners

Two 54 to 860 MHz video tuners with analog AMS-VSB and digital MPEG-2 main profile high level video processor

One dedicated tuner for the DOCSIS high-speed data/voice services channel, up to 860 MHz

One dedicated tuner for the out-of-band (OOB) control channel

Standard Audio/Video Features

ITU standard 64/256 QAM/FEC/enhanced adaptive equalizer

Clear analog channel processor with BTSC decoder

DES based encryption/DCII access control

Out-of-band data receiver (70-130 MHz) 2.048 Mbps

Audio/video input ports (front and rear)

Analog/digital video scaling (picture in graphics)

32-bit 2D/3D graphics support in hardware

Macrovision ® copy protection

High-definition video output through:

HDMI (also compatible with DVI using an HDMI-to-DVI converter cable)

Component Video (Y Pb Pr)

IEEE 1394

Standard-definition video output through:

S-Video

Baseband

RF

Audio output through:

S/PDIF ATSC standard Dolby Digital

®

AC-3 electrical or optical

Baseband L/R


Introduction 1-3

Standard DVR Functionality

DVR functionality integrated with the IPG enables subscribers to:

Pause, rewind, fast-forward, or record live TV

Maintain a personal recorded program library and access it using the IPG

Select programs to record across multiple channels and time slots

Rewind and replay recorded programs

Simultaneously watch two programs, switching easily between them using the SWAP key

Record a program in the background while viewing another live program

Simultaneously record programs from two channels while watching a different pre-recorded program, with the ability to switch viewing between any of the three programs

Motorola cannot guarantee the exact amount of programming that each subscriber will be able to record.

The approximate time depends on the programming type and the drive size:

Table 1-1

DVR Recording Time Guidelines

Model Drive

Estimated Recording Hours For

Channels

Standard Digital

Channels

HDTV

Channels

DCT6412 120 GB 24 to 32 38 to 73 10 to 15

DCT6416 160 GB 35 to 43 55 to 100 14 to 21

All times are approximate.

The actual hours a subscriber can record are a function of program bit rate, the IPG type, and the reserved buffer space.

A SATA port is available to connect an external drive to add DVR recording capacity.

Standard Data Features

Integrated DOCSIS 1.0/1.1 capable cable modem

16 MB flash memory

128 MB SDRAM

One rear and one front Universal Serial Bus (USB) 2.0 port (dual connector interface)

10/100 Base-T Ethernet Port (RJ-45)

On-board real-time RF return (DOCSIS compliant)

Renewable security connector

Standard Miscellaneous Features

Smart Card interface for electronic commerce

Infra-Red (IR) blaster port

Switched accessory outlet

Messaging capabilities



Digital diagnostics

Full feature access from front panel using a four-digit, seven-segment LED display

Available Optional Features

Factory-installed expansion flash memory (32 MB)

IR Blaster transmitter

Using This Manual

This manual provides instructions to install and configure a DCT6400:

Section 1

Section 2

Section 3

Section 4

Section 5

Appendix A

Appendix B


Introduction provides a product description, a list of related documentation, the technical help line telephone number, and the repair/return procedure.

Overview describes the DCT6400 and provides an overview of its use. This section also identifies the front-panel displays and keys and describes the rear-panel features.

Installation provides subscriber location installation and testing instructions.

Diagnostics provides instructions on accessing and interpreting the built-in diagnostics.

Troubleshooting provides information on common error conditions and their resolution.

Specifications provides the technical specifications.

Connection Record provides a diagram for recording the connections between the

DCT6400 and other devices.

The Abbreviations and Acronyms list contains the full spelling of the short forms used in this manual.

Related Documentation

The following documentation may be helpful when operating the DCT6400:

 DCT6400 Phase III User Guide

User documentation for the remote control, audio receiver, TV, and other components

Separate instruction manuals are available for associated components.

Document Conventions

Before you begin working with this manual, familiarize yourself with the following stylistic conventions:

SMALL CAPS

*

(asterisk)

Denotes silk screening on the equipment, typically representing front- and rear-panel controls, input/output (I/O) connections, and LEDs

Indicates that several versions of the same model number exist and the information applies to all models; when the information applies to a specific model, the complete model number is given

Italic type

Used for emphasis

Courier font

Displayed text


Introduction 1-5

If You Need Help

If you need assistance while working with the DCT6400, contact the Motorola Technical

Response Center (TRC):

Inside the U.S.: 1-888-944-HELP (1-888-944-4357)

 Outside the U.S.: 1-215-323-0044

Motorola Online: http://businessonline.motorola.com

The TRC is on call 24 hours a day, 7 days a week. In addition, Motorola Online offers a searchable solutions database, technical documentation, and low-priority issue creation and tracking.

Technical Response Center

Telephone Menu Options

888-944-4357 / 215-323-0044 / 888-944-HELP

Video Products

PRESS 1

Connected Home Solutions

Http://businessonline.motorola.com

Broadcaster,

Satellite IRD or

Encoder Products

PRESS 2

PRESS 1

Commercial

IRD

PRESS 2

Uplink

Encoder

PRESS 1

Controllers

PRESS 1

Digital

PRESS 2

Analog

PRESS 2

Headend

PRESS 3

Settops

Data Networks/

Transmission Products

PRESS 3

Consumer

Support

PRESS 4

PRESS 1

Cable Router

Products

PRESS 2

Cable Modems

VOIP

Severity Level

1 - Critical Failure

2 - Serious Failure

3 - Non-Serious Failure

4 - Escalated Support

5 - Technical Assistance

PRESS 3

Transmission

Products

PRESS 4

Network

Management

PRESS 5

Multiservice

Transport

Products

(MBT/MWT/MEA)

PRESS 1

Network

Licensing

PRESS 2

Network

Management

Products

PRESS 1

Consumer

Satellite

C Band

PRESS 2

Cable

Modem

PRESS 3

DCP

Issued: 03/2005



Calling for Repairs

If a Motorola DCT6 xxx set-top requires repair service, please call one of the following Motorola

Authorized Service Centers:

Company

From USA or Canada

Outside USA or Canada

World Wide Digital 1-800-227-0450 1-956-541-0600

Teleplan 1-800-352-5274 1-302-322-6088

To ensure efficient service, request a Return for Service Authorization (RSA) number. Be sure to display the RSA number prominently on all equipment boxes.

The Service Center will provide the shipping address of the location performing your repairs.

To ship your equipment for repair:

1

Pack the unit securely, if possible in its original factory shipping carton.

2

Print or display the RSA number so it is easily visible on all equipment boxes.

3

Enclose a note describing the exact problem. Complete and enclose the checklist provided with the unit.

4

Ship the unit PREPAID to the address provided by the Service Center.


Section 2

Overview

This section describes the front and rear panel.

Front Panel

The front panel controls provide functional navigation if the remote control is lost or is temporarily out of service. Certain functions, such as those requiring a numeric entry, require a remote control. Some connectors are not enabled and require the support of application software.

Figure 2-1

Front panel

1 2 3 4 5

CURSOR

MENU

INFO

MSGS.

ON

MUTE

P

RECORD

REMOTE

OPTION

GUIDE

SELECT

CHANNEL

USB 2.0

VIDEO IN

Dual Tuner DVR / HDTV Capable DCT6416 III

6 7 8 9 10 11 12 13

Table 2-1

Front panel

Key Feature Function

1 * USB 2.0 USB 2.0 connector for devices such as keyboards, joysticks, scanners, disk storage, PCs, printers, or digital cameras

2 *

3 *

VIDEO IN

AUDIO IN

Accepts baseband video from a VCR, camcorder, or other video device

L and R connectors A ccept audio from a VCR, camcorder, or other audio device.

8

9

10

11

12

13

MSGS. — the DCT6400 has received messages for you to read

ON — the DCT6400 is powered on

RECORD — the DVR is recording

REMOTE — the remote control is in use

5 * SMARTCARD Supports electronic commerce activity using a Smart Card

6

7

CURSOR

MENU

Moves the cursor around the program guide and menu screens

Displays the main menu

POWER Turns the unit on or off

INFO

OPTION

SELECT

GUIDE

Displays the current channel and program information (not supported by all applications)

Reserved for future use.

Selects menu options or programs from the program guide

Displays the program guide

CHANNEL Changes the channels by moving up or down

* These connectors are not enabled and require the support of the application software.


2-2 Overview

Rear Panel

The rear panel contains a switched power outlet; connectors for video, audio, and RF cabling; data output; and modem and data interface connectors. Some connectors are not enabled and require the support of application software.

Figure 2-2

Rear panel

1 2 3 4 5 6 7 8 9

RF IN 2 CM IN

CABLE

IN

RF IN 1

RF OUT

IR

OPTICAL

SPDIF

R

AUDIO

IN L

SPDIF

S-VIDEO

R

AUDIO

OUT

L

Y

IN

Pb

VIDEO

ETHERNET

Pr

OUT

HDMI

SATA

TV PASS CARD

IEEE

1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

10 11 12

Table 2-2

Rear panel connections

Key Item Function

13 17 18

5

6*

7

8*

9

1

2

3

4*

CABLE IN

RF OUT

F-type coaxial cable input

RF video output

OPTICAL SPDIF Optical digital Dolby Digital 5.1 audio or PCM audio output

AUDIO IN L and R (left and right) RCA connectors for loop-through audio from audio equipment

SPDIF

VIDEO IN

Coaxial Dolby Digital 5.1 or PCM audio output

RCA type video input from a TV, VCR, camcorder, or other device

VIDEO OUT RCA type video output to a VCR or TV

10

11

12

13

14

ETHERNET Ethernet 10/100Base-T port

AC power AC power connector:

The bottom plug is an input for the AC power cord

The top plug is a switched power outlet for a device such as a TV or VCR

IR Mini phono jack enabling the DCT6400 to control a VCR using an optional low power IR

Blaster transmitter (not all IPGs support this feature)

S VIDEO S Video high quality video output to a VCR or TV that accepts S Video

AUDIO OUT L and R (left and right) RCA type stereo audio output jacks

Y Pb Pr Component video output to an HDTV

HDMI HDMI video output to an HDTV (can connect to a DVI input using an HDMI-to-DVI converter cable)

15 TV PASSCARD TV passcard interface

16* USB USB 2.0 connector for devices such as keyboards, joysticks, scanners, disk storage, PCs, printers, or digital cameras

17

18

SATA

IEEE

Connector for optional external hard drive

1394 IEEE 1394 connector for connecting to audio and video devices such as a DTV.

* These connectors are not enabled and require the support of the application software


Section 3

Installation

This section provides instructions to cable the DCT6400 and check its operation. The cabling diagrams illustrate connections to high- or standard-definition TVs, home theater receivers, and stereo VCRs.

Important Safety Considerations

The DCT6400 requires careful handling to avoid potential damage to its internal hard disk drive or the loss of recorded data. Be sure to follow these requirements during transportation and installation.

During Transportation to the Subscriber Home

Transport the cable terminal in its shipping box or an equally padded container.

Do not expose the terminal to rain or moisture.

During Installation

V E N T I L A T E

USB 2.0

VI DEO I N

Du al Tuner DVR / H DTV Cap able

L AUDI O I N R

CURSOR

INFO

MENU

POWER

MSGS.

ON

MU T E

P RECORD

REMOTE

OPT ION

GUIDE

SELECT

CHANNEL

SMART CARD

DCT6416 III

Do not place the cable terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings.

Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings.

Install the terminal away from heat sources such as radiators, heat registers and stoves.

Installation of the terminal near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as long as the air surrounding the terminal does not exceed 40º C (104º F).

Place the terminal on a flat surface not prone to vibration or impact.

Do not install the terminal in an area where condensation occurs.

To prevent the temporary loss of guide data and cause a temporarily non-responding terminal, do not plug the AC power cord into a switched power outlet.

To avoid shock and vibration damage to the internal hard drive, do not move the terminal while it is plugged in.

To allow the hard drive to spin down and park its heads, wait at least 10 seconds after disconnecting power before moving the terminal.


3-2 Installation

Before You Begin

Before you move or change components on the subscriber entertainment system:

Review the installation instructions.

Determine if you are connecting to a standard TV, a composite (baseband) monitor, or a component monitor.

Verify that you have the necessary cables and other required items.

If the terminal was previously used, clear its hard drive before installing it at a new subscriber location

Clearing the Hard Drive

On a previously-used cable terminal, delete all recorded programs from the hard drive before installing it at a new subscriber location. This prevents your new subscriber from viewing programming they may not have purchased or may not want to see.

To prevent subscribers from accidentally deleting all of their recorded programs, a specific set of keystrokes is required to clear the hard drive. Having a TV connected is optional.

To clear the hard drive:

1

Start the Diagnostics as described in Section 4, “Diagnostics.” d 01 is displayed on the front-panel LED.

2

Using a remote control, within five seconds, press

REPLAY

,

MY DVR

three times, and

LIVE TV

.

(On some remote controls, the MY DVR key may be labeled “ LIST .”)

If you correctly enter this key sequence in five seconds or less, the hard drive is cleared and the front-panel LED displays

Clr

.

3

If Clr is not displayed, re-enter the key sequence in step 2

If Clr is displayed, press any other key to reset the terminal, turn it off, and complete the clearing process.


Installation 3-3

Video Connection Options

Use the following guidelines to determine the best video connection for the subscriber home entertainment system. To determine the available video inputs on the TV, check the manual supplied with the TV or the TV itself.

The DCT6400 offers the following video outputs:

Component

(Y Pb Pr)

HDTV and

SDTV

The Y Pb Pr outputs provide component video, the most widely supported HD video connection.

HDMI or

IEEE 1394

S-Video

HDTV and

SDTV

HDMI and IEEE 1394 offer higher quality HD video than component video. If the TV has an HDMI or a DVI input, use the HDMI output instead of the IEEE 1394 output.

HDMI and IEEE 1394 are video and audio connections. If you use HDMI or

IEEE 1394, no separate audio connection to the TV is required.

HDMI is compatible with DVI. If the TV has a DVI input, you can use an HDMI-to-

DVI converter cable to connect to the DCT6400 HDMI connector.

If you use IEEE 1394, on-screen graphics do not display.

SDTV only If your TV has an S-Video input, use S-Video. S-Video is the highest quality standard-definition video output on the DCT6400.

Video

(composite)

SDTV only If your TV does not have an S-Video input, use the composite video ( VIDEO ) output.

RF

SDTV only If your TV only has a coaxial RF input, connect it to the DCT6400 RF OUT connector.

Audio Connection Options

Connect the stereo audio cable to the AUDIO R and L connectors on the DCT6400 and the audio left and right connectors on the TV. If the equipment supports it, use the OPTICAL SPDIF or coaxial digital

SPDIF

output instead of the

AUDIO R and

L outputs. In most cases, these outputs offer better audio quality, including support for 5.1 Surround Sound.

When connecting to a home theater receiver, depending on its inputs, you can use the following

DCT6400 audio outputs:

OPTICAL SPDIF or coaxial SPDIF

Baseband

AUDIO R and L

If the receiver supports it, use the OPTICAL SPDIF or coaxial SPDIF audio output to deliver

Dolby AC-3 audio to a Dolby Digital home theater receiver.

If the audio receiver does not support Dolby Digital, use the baseband AUDIO R and L outputs to connect to the audio receiver.

The cabling diagrams show sample audio/video (A/V) connections to an audio receiver, where the receiver functions as an A/V router. When connecting to an audio receiver, reference its installation instructions for directions on connecting to baseband and S/PDIF ports.

The VCR and TV receive their A/V signals from the currently selected input device on the audio receiver. This is important when the subscriber has another A/V device such as a DVD player, a secondary VCR, a CD player, or other electronic component. We recommend connecting the TV to the monitor output so on-screen menus for the receiver can be displayed. (In many cases the receivers themselves have interactive on-screen menus).



Installation Overview

1

Determine if you are connecting to a:

High-definition TV or monitor

Standard definition TV

Use the component video (Y Pb Pr), HDMI, or IEEE 1394 outputs. No other video connection supports HDTV.

Connect the S VIDEO connector using an S-video cable or connect the composite

VIDEO connector using an RCA phono cable. If the TV only has a coaxial RF input, connect it to the DCT6400 RF OUT connector.

2

Determine if you are connecting the audio to a home theater receiver or directly to the TV:

For an HDMI or IEEE 1394 video connection, no additional audio connections to the TV are required.

If the receiver or TV has a S/PDIF input, use the OPTICAL SPDIF or coaxial SPDIF outputs.

Otherwise, use the baseband left and right AUDIO OUT outputs.

3

Locate the cabling diagram(s) that best match the subscriber configuration.

4

Connect the audio and video cables in a manner matching that diagram.

5

Determine if you are connecting to a data device (see “Data Device Connections” in this section). For installation details, refer to instructions included with the data device.

6

Connect the cable terminal to the coaxial cable wall outlet.

7

Perform the boot cycle, including the download to the terminal, as described in “Boot Cycle” in this section.

8

Perform the operational check for the remote control.

9

Optimize the high-definition settings. See “Optimizing the High-Definition Settings” in this section.

10

Verify that the appropriate configuration information has been downloaded using the addressable controller, such as the DAC 6000.



Cabling to an HDTV for Video

For HDTV video, for the best possible video quality:

If the TV has an HDMI input, connect it to the DCT6400 HDMI output. If the TV has a DVI input, you can connect it to the DCT6400 HDMI output using and HDMI-to-DVI converter cable.

 If the TV has neither an HDMI nor a DVI input but has an IEEE 1394 input, connect it to the DCT6400 IEEE 1394 output. If you use IEEE 1394, on-screen graphics do not display.

Otherwise, use the component video (Y, Pb, and Pr) connectors.

Figure 3-1

Cabling to an HDTV

DCT6400 Phase III

RF IN 2 CM IN

CABLE

RF IN 1

OPTICAL

SPDIF

R

AUDIO

IN

L

SPDIF VIDEO

ETHERNET

RF OUT

IR

S-VIDEO

R

AUDIO

OUT

L

Y

IN

Pb Pr

OUT

HDMI

SATA

TV PASS CARD

IEEE

1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

Cable in

CABLE/

ANTENNA IN

HDMI

IEEE 1394 either / or

HDTV

Component

Video Input

Y

Pb

Pr

Because HDMI and IEEE 1394 provide a video and audio output, no additional audio connections to the TV are required if you use HDMI or IEEE 1394.



Cabling to an HDTV and an A/V Receiver

Figure 3-2

Cabling to an HDTV and an A/V receiver

DCT6400 Phase III

RF IN 2 CM IN

CABLE

RF IN 1

RF OUT

IR

OPTICAL

SPDIF

R

AUDIO

IN L

SPDIF

S-VIDEO

R

AUDIO

OUT

L

Y

IN

Pb

VIDEO

ETHERNET

Pr

OUT

HDMI

SATA

TV PASS CARD

IEEE

1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

Cable in either/or either/or

S-VIDEO

MONITOR

OUT

VIDEO

DVD

IN

RIGHT

LEFT

AV #2

IN

Home theater receiver

IN

AV #1

OUT IN

TAPE

OUT

DIGITAL

COAXIAL

OPTICAL either/or

HDTV

CABLE/

ANTENNA IN

HDMI

IEEE 1394

Component

Video Input

Y

Pb

Pr

VCR

CABLE/

ANTENNA IN

To TV

OUTPUT

AUDIO VIDEO

INPUT

AUDIO VIDEO

R L R L

If the receiver can check the baseband and SPDIF ports for appropriate channels, connect both the baseband and SPDIF connections. Otherwise, do not connect both the baseband left/right

RCA connections and the RCA SPDIF digital connection. The baseband connections are not necessary because the SPDIF port carries audio for both digital and analog channels providing for a single audio interface.



Cabling to a Standard Definition TV and an A/V Receiver

Figure 3-3

Cabling to a standard-definition stereo TV

DCT6400 Phase III

RF IN 2 CM IN

CABLE

RF IN 1

RF OUT

OPTICAL

SPDIF

R

AUDIO

IN L

SPDIF

IN

IR

S-VIDEO

R

AUDIO

OUT

L

Y Pb

VIDEO

ETHERNET

Pr

OUT

HDMI

SATA

TV PASS CARD

IEEE

1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

Cable in either/or

S-VIDEO

MONITOR

OUT

VIDEO

RIGHT

LEFT

DVD

IN

AV #2

IN

Home theater receiver

IN

AV #1

OUT IN

TAPE

OUT

DIGITAL

COAXIAL

OPTICAL either/or either/or

Standard-definition stereo TV VCR

CABLE/

ANTENNA IN

INPUT

S-VIDEO

VIDEO

AUDIO LEFT

AUDIO RIGHT

CABLE/

ANTENNA IN

To TV

R

OUTPUT

AUDIO VIDEO

L R

INPUT

AUDIO VIDEO

L

Because some entertainment equipment cannot simultaneously support baseband composite video and S-Video, never simultaneously connect both video inputs.

This connection method does not support HDTV. For information, see “Cabling to an HDTV for

Video.”



Cabling to a Standard Definition TV and Audio Receiver

To connect to an audio receiver, such as a home mini system, follow a daisy-chain convention.

The A/V configuration illustrated enables digital stereo recording, including Dolby Surround sound. Use only one set of RCA input connectors on the stereo:

Figure 3-4

Cabling an audio receiver

CD player

AUDIO OUT

R L

DCT6400 Phase III

RF IN 2 CM IN

CABLE

IN

RF IN 1

RF OUT

OPTICAL

SPDIF

R

AUDIO

IN

L

SPDIF

IN

IR

S-VIDEO

R AUDIO

OUT

L Y Pb

VIDEO

ETHERNET

Pr

OUT

HDMI

SATA

TV PASS CARD

IEEE

1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

Cable in

VCR

CABLE/

ANTENNA IN S-VIDEO

INPUT

AUDIO VIDEO AUDIO

OUTPUT

VIDEO S-VIDEO

To TV

R L R L

Standard-definition stereo TV

INPUT

AUDIO VIDEO S-VIDEO

OUTPUT

AUDIO VIDEO S-VIDEO

CABLE

IN

R L R L

Audio receiver

AUDIO IN

R L

SPEAKER

CONNECTORS

DIGITAL INPUT

COAX either/or

OPTICAL

AUDIO OUT

The video connections shown in this illustration do not support HDTV. For information, see

“Cabling to an HDTV for Video.”



Installing the Optional IR Blaster

The optional IR Blaster provides control of the subscriber VCR from the terminal. It consists of a low-power infrared transmitter attached to a six-foot cord and a mounting bracket. The mounting bracket is a clear plastic holder that has a pad of adhesive tape that enables you to install the IR Blaster near the VCR IR receiver. A mini-pin connector at the end of the cord connects the IR Blaster to the terminal. The IR Blaster is sold separately as an accessory item.

The availability and functionality of the IR Blaster depends on the installed application software. Some IPGs may not support the IR Blaster.

Figure 3-5

IR transmitter installed in mounting bracket

Once installed, the IR Blaster is activated automatically through the electronic program guide.

Individual VCR codes are broadcast through the out-of-band data channel and are updated periodically as new codes are added.

The procedure for installing the IR Blaster is described in the following paragraphs.

Locating the IR Receiver on the VCR

The IR receiver area is not visible on some VCRs. To locate it:

Obtain a piece of opaque material, such as a 3- by 5-inch index card.

Use the card to block off areas of the VCR where the IR receiver might be located. Try to turn the VCR on and off with the remote control pointed directly at it, and close enough to reduce the possibility that the receiver will see IR reflections.

Note the blocked area where the VCR is unresponsive to the remote control. This region contains the sensor and can be marked by loosely taping the index card to the area.

Because the IR Blaster radiates in an area approximately 40 degrees wide, you do not need to be precisely on target with the receiver. You may prefer to offset the location of the IR Blaster transmitter so that it is less likely to interfere with operation of the VCR remote control.



Connecting the IR Blaster

To connect the IR Blaster:

1

Fit the transmitter into the mounting bracket (refer to Figure 3-5).

2

Plug the mini-pin connector into the

IR jack on the rear panel:

Figure 3-6

IR Blaster installed

DCT6400 Phase III

RF IN 2 CM IN

CABLE

RF IN 1

RF OUT

IR

OPTICAL

SPDIF

R

AUDIO

IN

L

SPDIF

S-VIDEO

R AUDIO

OUT

L Y

IN

Pb

VIDEO

ETHERNET

Pr

OUT

HDMI

SATA

TV PASS CARD

IEEE

1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

Refer to text to locate

IR receiver on VCR VCR

3

Remove the adhesive tape cover from the mounting bracket.

4

Position and press firmly to attach the mounting bracket to the IR receiver on the VCR. Be careful to route the wire so that it does not prevent loading tapes.

Checking the IR Blaster

The IR Blaster is now located near the receiver and the VCR can be controlled through the terminal. As a final check, operate the VCR using the remote control from various positions in the room. If the IR Blaster is obstructing the IR receiver on the VCR, move it slightly.



Data Device Connections

The DCT6400 provides optional high-speed data services such as Internet access, USB,

Ethernet, and more. The functionality of each data device port requires, and depends on, installed application software.

The DCT6400 Phase III rear panel provides the following data ports:

USB 2.0

Can be used to daisy-chain USB devices such as printers and storage devices, or to interface with keyboards, joysticks, and other USB PC peripherals.

Ethernet

SATA

IEEE 1394

10/100Base-T RJ-45 port

Can be used to connect an external hard drive to increase DVR capacity

Can be used to connect a PC or A/V device

The DCT6400 front panel provides:

USB 2.0

ISO 7816 Smart

Card interface

Can be used in the same manner as the rear panel USB 2.0 port

Can be used for electronic commerce

Figure 3-7

Sample data devices you can connect to the DCT6400

DCT6400 Phase III

RF IN 2 CM IN

CABLE

RF IN 1

RF OUT

OPTICAL

SPDIF

R

AUDIO

IN

L

SPDIF

IN

IR

S-VIDEO

R

AUDIO

OUT

L

Y Pb

VIDEO

ETHERNET

Pr

OUT

HDMI

SATA

TV PASS CARD

IEEE

1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

USB devices

External hard drive

Audio/video devices



Boot Cycle

After connecting the proper cabling to the DCT6400, plug the power cord into the DCT6400 and electrical wall outlet. Begin performing the boot cycle procedure:

After a few moments, the LED displays HUNT and then FR 1 .

The DCT6400 searches for the headend out-of-band (OOB) frequency carrier. If the OOB frequency is not set to 75.25 MHz, the LED flashes FR 1 and then flashes FR 2 . This searching process repeats until the correct OOB frequency is found and the required message for the DCT6400 model is acquired.

The LED displays and OOB frequencies are:

Table 3-1

LED displays and OOB frequencies

| dl N/A OOB network download in progress

FR 1

FR 2

FR 3

FR 4

FR 5

FR 6

FR 7

FR 8

FR 9

FR 10

75.25 MHz

Attempting to lock on frequency 1

104.20 MHz


72.75 MHz


92.25 MHz


98.25 MHz


103.75 MHz


107.25 MHz


107.40 MHz


110.25 MHz


116.25 MHz


When the correct OOB frequency is acquired, the LED flashes FR number .

When multiple OOB frequencies are used, the DCT6400 pauses 40 seconds on each valid frequency. The LED displays dl and a progress indicator, which identifies a software object download. The progress indicator, or crawling ant, moves one position around the dl display for each segment of download received. If the dl stops moving up and down on the LED for an extended period of time, contact the headend operator.

The progress indicator usually moves at a consistent rate as segment downloads are received. If all the segments are retrieved in the first pass, the EF , AU and FP messages are displayed on the LED. If segments are dropped, the progress indicator appears to stall and then inch forward after the dropped segments are retired.



The software download may take up to 45 minutes (or longer if the system is experiencing high demand). As long as the progress indicator is spinning, the download is progressing.

When the progress indicator alternates between rapid and sluggish movement, this may indicate that the stream is spinning too fast for existing plant conditions.

When the software object download is complete, the LED displays:

EF

For up to 60 seconds during flash erasure

FP For up to 60 seconds during flash programming

When the LED display is blank, the terminal is ready for initialization and service authorization using the addressable controller. Verify that the terminal is powered up or reset within two minutes of a completed download.

Boot Cycle Error Codes

If hardware or software problems occur, the terminal displays error codes on the LED display.

Table 3-2 lists error codes that can occur during boot cycle startup:

Table 3-2

Boot cycle error codes

Code Description When Error Occurs

Eb 01 Object failed validation After the LED displays dl, indicating validation check failed

Eb 02

Download time-out After cycling twice through the OOB frequencies

Eb 03

Flash erase failed After software object download complete and EF is displayed

Eb 04 Flash programming failed

Eb 05

Invalid DLC frequency

After software object download complete and FP is displayed

After the LED displays dl, indicating validation check failed

Eb 06

Hardware initialization failed

After plugging the terminal into an electrical outlet to begin the boot cycle

Eb 07

Object failed validation After software object download complete and FP is displayed

After a successful software object download and the terminal is reset

Action Required

Contact headend operator

None

Replace the terminal



Replace the terminal

Eb 08

Eb 09 Check failed

Eb 10

Reserved

SUDB recreation

Reset within two minutes of a complete software object download

After plugging the terminal into an electrical outlet to begin the boot cycle

Contact the headend operator

No action required because the terminal repeats the software object download

None

No action required because the terminal repeats software object download process

None



Code Description When Error Occurs

Eb 11

Eb20

Failed to lock OOB frequency

After cycling twice through the OOB frequencies (LED then displays Eb 02 indicating the software object download was unsuccessful)

Eb 12


Eb 13

Eb18

No DLC message received


Eb 14

Bad object type or class After the LED displays dl, indicating failed during attempted download

Eb15

No matching Platform

ID found


Object size mismatch After the LED displays dl, indicating failed during attempted download

Eb19

No COAC message received

Object size failed range check

After the LED displays dl, indicating failed during attempted download

Invalid SUDB pointer After plugging the terminal into an electrical outlet to begin the boot cycle

Action Required

Ensure proper cable connections







None

Operational Check for the Remote Control

The operational check tests communication with the remote control:

Table 3-3

Operational check procedures

Power on

Channel selection

Volume control

Press POWER on the remote control to turn on the DCT6400.

Tune to the output channel (3 or 4).

Scan through the channels using the CHANNEL + or

-

keys.

Tune to several channels by entering the channel number using the numeric keys.

Press VOLUME +

or

-

on the remote control to increase the volume to its upper limit, lowest level, and to a comfortable level.

Press MUTE to turn the sound off. Press MUTE again to restore the sound.

If the DCT6400 does not operate properly, refer to Section 5, “Troubleshooting.”



Optimizing the High-Definition Settings

This subsection describes how to optimize standard and HD video settings and closed captioning based on subscriber preferences.

Before you optimize the output settings:

Connect the DCT6400 to other home entertainment devices

Plug the DCT6400 into a power outlet

Perform the boot cycle

Initialize the DCT6400 and authorize services

Turn the TV on

For an HDMI connection, be sure the TV is on and connected to the HDMI connector before adjusting the settings. Motorola recommends using HDMI cables less than 20 meters long.

To optimize the output settings:

1

Power off the DCT6400 and then immediately press the MENU key on the front panel. If the

TV is on, the on-screen menu lists the settings you can configure:

USER SETTINGS

TYPE

HDMI/YpbPr

4:3 OVERRIDE

16:9

480I

SERVICE SELECTION

ANALOG

DIGITAL

FONT SIZE

FONT COLOR

FONT OPACITY

FONT EDGE TYPE

FONT EDGE COLOR

BACKGROUND COLOR

BACKGROUND OPACITY

SETTINGS

RESTORE ALL DEFAULTS

DISABLED

CC1

PRIMARY LANGUAGE

AUTO

AUTO

AUTO

AUTO

AUTO

AUTO

AUTO

AUTO

2

Use the remote control or the cursor keys on the front panel to navigate the on-screen menus:

Press the ▲ and ▼ keys to highlight the setting you wish to change.

Press the ► key to select an option.

To exit the setting and move to another setting, press the ▲ or ▼ key.

If the User Settings menu does not display on the HDTV screen, the TV may not support the default video output setting. Use the front panel LED to adjust the settings as described in “There is no video on the TV screen” in Section 5, “Troubleshooting.”



The User Settings menu options are:

Setting Description

TV Type Sets the aspect ratio. The LED panel displays the type you select. Defaults to 16:9. Options are 16:9 for wide screen TVs or 4:3 LETTERBOX or 4:3 PAN/SCAN for standard TVs:

4:3 LETTERBOX fits high-definition programming on the screen by placing black bars at the top and bottom.

4:3 PAN/SCAN fills the screen by cropping the left and right edges of high-definition programming.

HDMI/Y Pb Pr

Output

Sets the video display format for the component video outputs. The LED panel displays the format you select. Defaults to 1080i. Options are 1080i, 720p, 480p, or 480i. For HDMI only , additional options you can use to display video on a computer monitor are PC1-VGA

(640x480) and PC2-XVGA (800x600).

Some TVs only support certain display formats. Check the TV user manual for more information.

If you are not using the HDMI connection, the HDMI/YPbPr OUTPUT setting displays as

YPbPr OUTPUT.

4:3 Override

Sets the display format for 4:3 standard-definition programming. If the Y Pb Pr Output is set to 1080i, 720p, or 480p, this setting defaults to 480i. If the Y Pb Pr Output is set to 480i, this setting defaults to OFF and cannot be changed. Options are:

 OFF

displays non-high-definition programs having a 4:3 aspect ratio in wide screen format. On an HDTV, black bars display on the left and right of the picture. Selecting

OFF for a 4:3 TV may result in a small picture with black bars around it.

 480i

displays non-high-definition programs in their original 480i format. Some TVs cannot display 480i format on their component video inputs (Y Pb Pr). Check the TV user manual for more information.

 480p

converts non-high-definition TV programs to a higher-quality 480p format. Some

TVs cannot display 480p format on their component video inputs (Y Pb Pr). Check the

TV user manual for more information.

 Stretch

horizontally stretches standard definition programs across the full wide screen width. There are no black bars. The video is converted to the format specified by the

HDMI/YPbPr OUTPUT setting. You can select Stretch for TV Type 16:9 only .

Closed Caption

Turns closed captions off or on. The LED panel displays the status of the closed captions.

Defaults to DISABLED. Options are ENABLED or DISABLED.

Service

Selection

Font Size

Sets the service used for closed captions:

Analog

: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. The default is CC1.

Digital

: PRIMARY LANGUAGE, SECONDARY LANGUAGE, 3, 4, 5, or 6. The default is

PRIMARY LANGUAGE.

Sets the font size for closed captions. Defaults to AUTO. Options are AUTO, STANDARD,

LARGE, or SMALL.

Font Style

Sets the font style. Defaults to AUTO. Options are AUTO, MONO SERIF, PROPORTION

SERIF, MONO NO SERIF, PROPORTION NO SERIF, CASUAL, CURSIVE, or SMALL.

Font Color Sets the font color. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN,

BLUE, YELLOW, MAGENTA, or CYAN.

Font Opacity Sets the opacity. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT,

SOLID, or FLASHING.

Font Edge Type Sets the edge appearance — AUTO, NONE, RAISED, DEPRESSED, UNIFORM, LEFT

SHADOWED, or RIGHT SHADOWED. The default is AUTO.

Font Edge Color

Sets the edge color — AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW,

MAGENTA, or CYAN. The default is AUTO.



Setting Description

Background

Color

Background

Opacity

Settings

Sets the background color for closed captions. Defaults to AUTO. Options are AUTO,

WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN.

Sets the background opacity for closed captions. Defaults to AUTO. Options are AUTO,

TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING.

Sets the default settings for closed captions (AUTO) or the settings you have configured

(USER). Defaults to AUTO. Options are AUTO or USER.

Restore All

Defaults

To reset all User Settings to their defaults, select this option and press the ► key.

For HDMI only, when you first connect a TV to the DCT* using the HDMI connection, the TV and the DCT* exchange information to automatically determine the best possible TV TYPE and HDMI/YPbPr OUTPUT settings. You can change these settings at any time:

To cause the HDMI TV and DCT* to re-exchange information to restore the automatic settings, select Restore All Defaults with the HDMI connection in place and the TV powered on.

If you connect another HDMI TV to the DCT*, select Restore All Defaults. This causes the TV and DCT* to exchange information, enabling settings suited to your new TV.

3

To exit the menu and save your settings, press the POWER or MENU key.

Graphics Overlaying the Video

The DCT6400 can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and EPG. The DCT6400 overlays these graphics whenever the subscriber opens a menu, enables closed captions, or scrolls through a program grid.

On-screen graphics are available for all DCT6400 video outputs except IEEE 1394.


Section 4

Diagnostics

This section describes the diagnostics that confirm proper installation, including:

Checking error states and signal integrity

Identifying the cable terminal on the network

Verify communications with the headend

Diagnostics are displayed on the on-screen display (OSD) and front-panel LEDs.

For the diagnostics described in this section:

All indicators are in decimal notation, unless otherwise noted.

All signal-level and quality indicators use a 1% to 100% scale, unless otherwise noted.

All sample displays are illustrative; actual data may differ from the examples.

You can use the diagnostics when running the base platform or Thin Client software.


4-2 Diagnostics

Using the Diagnostics

To use the diagnostics:

1 Ensure that the DCT6400 is installed with the base platform or Thin Client software and that it is connected to an AC outlet.

2 Press

POWER

and immediately press

SELECT to enable diagnostic mode. The Diagnostics main menu is displayed on the OSD and “d01” is displayed on the front-panel LED:

DIAGNOSTICS

> d01 GENERAL STATUS d02 PURCHASE STATUS d03 OOB STATUS d04 INBAND STATUS d05 UNIT ADDRESS d06 CURRENT CHANNEL STATUS d08 CODE MODULES d09 MEMORY CONFIG d12 USER SETTING STATUS d13 PVR/HDD STATUS

d14 DOCSIS d15 APPLICATION SPECIFIC INFORMATION d16 INTERACTIVE STATUS (displayed only when Thin Client is running)

E EXIT

Figure 4-1

Example of the LED for the main menu

P

MUTE MUTE

You can use the following keys to navigate the diagnostics menus:

 Press CHANNEL

▲ , CHANNEL

▼ , CURSOR

▲ , or CURSOR

▼ to select d01 through E .

 Press CURSOR

◄ , CURSOR

► , SELECT or ENTER to execute the selected diagnostic.

Select E from the main menu or press

POWER

to exit.


Diagnostics 4-3

d01 General Status

This diagnostic displays system status information on the OSD and LED. The information is updated each time the diagnostic is displayed.

ERROR:

PLATFORM ID:

FAMILY ID:

MODEL ID:

REMOD CHAN:

SETTOP TIME:

Figure 4-2

Example GENERAL STATUS LED (no error)

GENERAL STATUS

EP00 CONNECTED

0x0264

0x0000

0X64CA

03 xxxxxxxxxx GPS

P

MUTE

Environment code

MUTE

Error code

The General Status fields are:

Field Description

Error Error codes display on the LED and OSD when an error occurs. If multiple errors occur, the last recorded error is displayed:

EP07 ROM verification failure

EP08 RAM test failure

EP09 Battery test failure

EP11 Invalid unit address

EP12 Power on self test failure

EP14 GITV startup failure

EP15 TSI structure corrupt

EP18 Driver initialization failure

Connected

State

Platform ID

Family ID

A DCT-operations connect or disconnect message determines whether the DCT6400 is

CONNECTED or DISCONNECTED.

A unique 16-bit hexadecimal number that identifies the platform image (also called the ROM ID).

The manufacturer and product family, in hexadecimal

Model ID The model, in hexadecimal

Remod Chan The interface to the subscriber TV; channel 3 or 4 in the USA

Settop Time The current OOB time displayed in global positioning system (GPS) seconds from Jan 6, 1980. It is an integer from 0 to 4294967295.


4-4 Diagnostics

d02 Purchase Status

This diagnostic displays the status of subscriber event purchases on the OSD and LED. The

OSD and LED information displays are updated each time this diagnostic is displayed:

PURCHASE STATUS

PURCHASES

UNSENT:

UNACK: xx xx

LAST SEQ NUM:

LAST RB TIME:

IPPV STATUS: xxxx xxxxxxxxxx

Enabled

Figure 4-3

LED display for PURCHASE STATUS diagnostic

Purchase indicator

P

MUTE

On when IPPV is enabled

MUTE

Number of unsent purchases

The Purchase Status fields are:


Unsent

Unack

The number of purchases in the DCT remaining to be polled. It can be an integer from 0 to 63.

The number of reports that have not been acknowledged by the controller. It is an integer.

Last Seq Num The last acknowledged sequence number of a purchase sent by the controller. It is a 16 bit unsigned hexadecimal number.

Last RB Time The last time the DCT6400 attempted to report back purchases to the controller, in GPS seconds.

IPPV Status If IPPV is enabled, the IPPV status indicator LED is on. If IPPV is disabled, the IPPV status indicator LED is off.


Diagnostics 4-5

d03 Out-Of-Band (OOB) Status

This diagnostic indicates the out-of-band control channel status. The information is updated every 5 seconds.

OOB DIAGNOSTIC

OOB FREQUENCY:

CARRIER LOCK:

075.25

YES

MHz

DATA: YES

EMM DATA:

SNR:

YES

AGC:

22.1 dB GOOD

23 % GOOD

EMM PROVIDER ID:

EMM PID:

0x0400

0x0403

NETWORK PID: 0x0003

Figure 4-4

LED display for the OOB diagnostic

Data activity indicator

P

STARVUE frequency

MUTE

OOB diagnostic indicator

MUTE

EMM data activity indicator

P

Carrier lock indicator

(L = locked, U = unlocked)

The Out-Of-Band Status fields are:


OOB Frequency Indicates the OOB tuner center frequency, from 70 to 130 MHz.

Carrier Lock Indicates whether the OOB receiver is locked to the carrier:

Data

YES L Carrier

EMM Data

Indicates whether data is being carried by the OOB and EMM traffic, which is tracked separately:

YES On OOB data detected within last 5 seconds

NO Off OOB data not detected within last 5 seconds

Indicates whether EMM data is being carried on the OOB stream:

YES On EMM data detected within last 5 seconds

NO Off EMM data not detected within last 5 seconds


4-6 Diagnostics


SNR

AGC

When carrier lock has been established, displays an estimate of the carrier signal-to-noise ratio in dB, with an explanation:

GOOD — Good value

FAIR — Marginal signal level, check the signal

POOR — Unusable signal

INVALID — Invalid SNR value

When carrier lock has been established, displays an estimate of the AGC as a percentage, with an explanation:

GOOD — Good value



INVALID — Invalid AGC value

EMM Provider ID Displays the conditional access stream for the DCT6400, in hexadecimal

EMM PID

Network PID

Displays the packet identifier (PID) stream the DCT6400 tunes to for EMM data, in hexadecimal

Displays the network PID to which the DCT6400 is tuned to receive network messages, in hexadecimal

d04 In-Band Status

This diagnostic displays the in-band status for the last attempted tuned channel. The information is updated every 5 seconds.

IN-BAND TUNER 1

IN-BAND DIAGNOSTIC

CARRIER LOCK:

SNR

YES

32.0 Db GOOD

5 SECOND ERROR COUNTS:

UNCORRECTABLE: 1234

IN-BAND TUNER 2

CORRECTABLE: 5678

CARRIER LOCK: YES

SNR 32.0 Db GOOD

5 SECOND ERROR COUNTS:

UNCORRECTABLE: 1234 CORRECTABLE: 5678


Diagnostics 4-7

Figure 4-5

LED display for in-band diagnostic

Data activity indicator

P

MUTE MUTE

IB diagnostic indicator

Carrier lock indicator

(L = locked, U = unlocked)

The In-Band Status fields are:


Mode

Carrier Lock

The values displayed on the OSD are:

ANALOG — analog channel

64 QAM — 64 QAM digital channel

256 QAM — 256 QAM digital channel

Indicates whether the in-band receiver is locked to the carrier. If a digital carrier is not present, it indicates the carrier is not locked:

Data

SNR

AGC

5 Second Error

Counts

YES L Carrier

NO U Carrier not locked

Indicates whether data is being carried on the in-band stream. The indicators cover all packet processors regardless of the stream they are monitoring:

YES On

NO Off

In-band data detected within last 5 seconds

In-band data not detected within last 5 seconds

When carrier lock has been established, displays an estimate of the carrier signal-to-noise ratio in dB, with an explanation:

GOOD — Good value



INVALID — Invalid SNR value

When carrier lock has been established, displays an estimate of the automatic gain control as a percentage, with an explanation:

GOOD — Good value



INVALID — Invalid AGC value

Indicates the number of correctable and uncorrectable digital multiplex errors, up to 9999.

It is updated every 5 seconds and reset each time the DCT6400 is power cycled or another digital multiplex is tuned. The maximum value displayed is 9999, even if there were more than 9999 errors.


4-8 Diagnostics

d05 Unit Address

This diagnostic displays the unit address:

UNIT ADDRESS

TVPC INSTALLED NO

UNIT ADDRESS:

123-45678-90123-456

OOB ADDRESSES:

NETWORK: 123-45678-90123-456

MULTICAST 16 ADDRESS FOR:

0x0000 0x0000 nnnn

0x0000 0x0000

MAC ADDRESSES:

DOCSIS:

Ethernet: xx xx xx xx xx xx xx xx xx xx xx xx

1394:

USB:

Settop: xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx

Figure 4-6

LED display of a unit address

P

MUTE

P

MUTE

P

MUTE

P

MUTE

P

MUTE


Diagnostics 4-9

The Unit Address fields are:


TvPC Installed

Unit Address

Indicates whether the TVPC renewable security system is installed:

YES — TvPC is installed

NO — TvPC is not installed

A unique decimal number that indicates the unit address or physical address.

OOB Addresses

Network

Multicast 16

Address For

The DCT6400 network address displayed in decimal format.

Specifies the stream to which the OOB multicast 16 addresses are assigned. The stream type and multicast 16 addresses cycle on the OSD every 5 seconds. The valid stream types nnnn are:

Net — Network

EMM — EMM

SCC — SCC_ECM

Dnld — Download

Data — Data

Poll — Polling packet identifier (PID)

The 16-bit multicast address is displayed in 4-byte hexadecimal format. The Multicast 16 addressed messages filter on a 16-bit multicast address. The user processor can define up to four multicast addresses in hardware and any message matching one of the four is processed. Messages not matching the multicast address are discarded.

MAC Addresses The DOCSIS, Ethernet, 1394, USB, and MAC addresses are stored in protected flash and displayed in hexadecimal.


4-10 Diagnostics

d06 Current Channel Status

This diagnostic displays a status of the last attempted tuned channel on the in-band stream.

The channel type determines the status display.

This is an example for an analog channel:

CURRENT CHANNEL STATUS

PICTURE CARRIER 077.2500 MHz

AUTHORIZED: YES

PURCHASABLE: YES

PURCHASED: YES

PREVIEW: YES

This is an example for a digital channel:

CURRENT CHANNEL STATUS

PRIMARY A/V SOURCE

IB TUNER 1

IB TUNER 1

TYPE: DIGITAL

INBAND FREQUENCY: aaa 0x bb

199.2500 MHz

AUTHORIZED: YES

PURCHASABLE: NO

PURCHASED: NO

PREVIEW: NO

MPEG VIDEO LOCK YES

MPEG AUDIO LOCK

PCR LOCK

CCI: 0x00

CIT: 0x00

Page 1 of 3

APS: 0x00

DRM: 0x00

YES

YES

RC Flag: 0x00

RS: Forever vvv Scroll Down vvv


Figure 4-7

Current channel status LED displays

Analog channel: Purchasable indicator

P

Preview indicator

Analog channel indicator

MUTE MUTE

Digital channel: Purchasable indicator Preview indicator

Diagnostics 4-11 bb

MUTE MUTE

Digital channel indicator Epoch authorization code

The Current Channel status fields are:


Type Indicates whether the channel is analog or digital:

ANALOG A Analog

DIGITAL d Digital aaa Displays the encryption mode for the channel on the OSD and LED. It is updated every

5 seconds.

For an analog channel:

SCR

−

scrambled

CLR

−

clear

For a digital channel:

ENC

−

encrypted

UNE

−

unencrypted

CLR

−

clear

(Digital channels only ) The current epoch authorization reason is displayed in the hexadecimal format 0x bb on the OSD and LED.

Picture

Carrier

In-Band

Frequency

(Analog channels only ) The analog frequency is displayed as the picture carrier.

(Digital channels only ) The center RF carrier frequency for the digital service. It can be from 54 to 860 MHz.

Authorized Indicates whether the DCT6400 is authorized for the currently tuned service:

YES — authorized

NO — not authorized

Purchasable Indicates whether the current program can be purchased for viewing:

OSD LED Description

YES on Can be purchased

NO off Cannot be purchased



Preview

MPEG Video

Lock

MPEG Audio

Lock

PCR Lock

CCI

APS

RC Flag

CIT

DRM

RS

Indicates whether the current program is in preview mode:

OSD LED Description

YES on In preview mode

NO off Not in preview mode

Indicates whether the video processor is locked to the video stream:

YES — locked

NO — not locked

Indicates whether the audio processor is locked to the audio stream:

YES — locked

NO — not locked

Indicates whether the in-band receiver is locked to the program clock reference (PCR):

YES — locked

NO — not locked

The copy control information:

00 — copy free

01 — no more copies

10 — copy once

11 — never copy

N/A — the value is invalid or cannot be retrieved

The Analog Protection System; for example Macrovision:

00 — No Macrovision

11 — Type 3 Macrovision


Displays whether the broadcast flag is present:

0 — no flag/not defined

1 — the flag is present/enabled


The constrained image trigger as delivered in the PRK or the Set DRM API:

1 — set

0 — not set


The digital rights management valid flag bit:

1 — set

0 — not set


The retention state:

Forever, 1 week, 2 days, 1 day, 12 hours, 6 hours, 3 hours, 90 minutes, or

Not Defined



Diagnostics 4-13

d07 RF Modem (Upstream)

This diagnostic displays the RF modem status, if an RF modem is installed in the DCT6400. The information is updated each time this diagnostic is displayed.

STATUS:

CENTER FREQUENCY:

REQUESTED POWER LEVEL:

RF MODEM

CONFIGURED

9.0000 MHz

23 dB

ACTUAL POWER LEVEL:

REPORT BACK ADDRESS:

LAST RB ATTEMPT TIME:

20 dB xx xx xx xx xxxxxxxxxx

Figure 4-8

RF upstream modem LED display

P

Decimal point

STARVUE frequency

MUTE MUTE

Frequency indicator Frequency in MHz

Alternating with

P

STARVUE power level

MUTE MUTE

Power level indicator Power level in dB (blank if modem not configured)

The RF Modem fields are:


CONFIGURED or NOT CONFIGURED.

The RF modem center frequency is displayed on the OSD and LED in MHz.

Status

Center

Frequency

Requested

Power Level

Actual Power

Level

Report Back

Address

Last RB

Attempt Time

The value assigned to the DCT6400 during RF leveling, in dB or blank if not configured.

The power level is displayed on the OSD and LED in dB or is blank if the power level has not been set.

Displayed in 4-byte hexadecimal format, if configured.

The last attempted report back by the DCT6400, in GPS seconds.



d08 Code Modules

This diagnostic includes information about the firmware loaded in flash memory and all non-volatile code versions are installed on the DCT6400. When the native suite is running, the diagnostics of the application operating system and all associated objects should be accessible.

ASTB INVD

Boot Code: 05.04

Platform Built: Version: 12.09

Mar 24 2005 13:16:16

Digital Secure Processor: M02

Analog Secure Processor: N/A

Figure 4-9

LED display for code modules

Download status

Number of segments remaining for download to complete. (Figure

MUTE MUTE

P

MUTE MUTE

P

Download data received indicato

P

MUTE or

MUTE

P

Code module identifier (bPC for the base platform; CODE or SYS for the system object)

Code module version number

MUTE MUTE

Alternating with

P

MUTE MUTE

Indicator separating major and minor revision numbers



ID

The Code Modules fields are:


Boot Code The boot code version in ASCII format

Version The firmware version and build date in ASCII format

Digital Secure Processor The digital secure processor version in ASCII format

The analog secure processor version in ASCII format Analog Secure

Processor

Downloadable Object

Information Table

Lists all objects loaded, or being loaded, onto the DCT6400, in ASCII format. The information displayed for each object depends on the running environment. If a download is not in progress, the LED displays the current environment running and version number as shown in Figure 4-9. On the LED, “bPC” represents base platform or Thin Client code.

Object

Ver

Status

The object name

The object version

The object status, updated on the OSD and LED every 5 seconds while you display the diagnostic:

MEM ALLOC Allocated Memory for object is allocated

LOADING

STARTING

Loading

Enabling

ENABLED Enabled

ENA–NOT RUN Enabled_Not_

Runnable

STOPPING Disabling

Object is being loaded

Object is being started (the constructor is running)

Object is running

Object is enabled, but cannot run

Object is being stopped (the destructor is running)

DISABLED

DIS-NOT RUN

Disabled

Disabled_Not_

Runnable

Deleting

Object has been disabled

Object is disabled and cannot run

DELETING Object is being deleted

POSTPONED Postponed Object it will be enabled during the next boot

CONNECTED Connect Connected to download PID

−

awaiting data

PEND CONNECT TryingToConnect Trying to connect

The object identifier



d09 Memory Configuration

This diagnostic displays the DCT6400 memory configuration.

The information is updated when you display the diagnostic.

SYSTEM RAM:

MEMORY CONFIGURATION

128 MB

There is no LED display for this diagnostic.

The Memory Configuration fields are:


System RAM The allocated system RAM in MB.

Flash

NVRAM

The allocated flash memory in MB.

The allocated NVRAM in KB.

d10 Keypad - LED

This diagnostic verifies the functionality of the LEDs and the front-panel keypad. Each highlighted character corresponds with a front-panel key press.

< > U D Î M P B G S + -



d11 Interface Status

The Interface Status diagnostic displays when running in base platform or Thin Client. There is no LED display. The information on the OSD is updated when you display the diagnostic.

INTERFACE STATUS

DOCSIS TUNER & XMITTER: INST

1394 I/O DEVICE:

ACTIVE PORTS

NOT INST

0

DATA XMISSION

5C IMPLEMENTATION

LOOP STATUS

ROOT STATUS

NO

0

NO

YES

CYCLE MASTER STATUS

USB I/O DEVICE:

10BT ETHERNET DEVICE:

PARALLEL PORT:

IR BLASTER:

HARD DRIVE STATUS:

SMART CARD:

YES

INST

INST

INST

INST

INST

INST

HDMI PORT

DEVICE CONNECTED: YES/NO

REPEATER: YES/NO

VIDEO XMISSION: ACTIVE/NOT ACTIVE

HDCP ENABLED:

VIDEO CONSTRAINED

OUTPUT FORMAT

ASPECT RATIO:

EDID DATA

YES/NO

YES/NO

XXXX xx:x

x XXXX

The Interface Status fields are:


INST (installed) or NOT INST (not installed) DOCSIS Tuner &

Xmitter

1394 I/O Device INST (installed) or NOT INST (not installed)

USB I/O Device INST (installed) or NOT INST (not installed)

10BT Ethernet Device INST (installed) or NOT INST (not installed)

Parallel Port

IR Blaster

INST (installed) or NOT INST (not installed)





Hard Drive Status

Smart Card


HDMI Port


If a device is connected to the HDMI port only , the following diagnostics display to help troubleshoot the HDMI interface. They all display “N/A” if no device is connected to the HDMI port or the value is invalid or cannot be retrieved.

Device Connected

Repeater

Video Xmission

(transmission)

Indicates whether a device is connected to the HDMI port — Yes or No.

Indicates whether the connected device is a repeater — Yes or No.

Indicates whether the DCT6400 is transmitting video over the HDMI port — Not

Active or Active.

HDCP Enabled Indicates whether the DCT6400 is using HDCP to encrypt video transmitted over the

HDMI link — Yes or No. If the Video Xmission status is Not Active, the HDCP

Enabled status is No.

Video Constrained Indicates whether the DCT6400 is constraining the video sent through HDMI — Yes or No. If the Video Xmission status is Not Active, the Video Constrained status is No.

Output Format

Aspect Ratio

Indicates the timing format of the video sent through HDMI:

1920 x 1080I — 1920 pixels wide by 1080 pixels high, interlaced

1280 x 720P — 1280 pixels wide by 720 pixels high, progressive


720 x 480I — 720 pixels wide by 480 pixels high, interlaced


Indicates the aspect ratio of the video sent through HDMI — 3:4 or 16:9.

EDID Data Indicates the video timing formats that were read from the Extended Display

Identification Data (EDID) registers for the connected device, in particular the detailed timing description blocks. The list displays all of the formats that the

DCT6400 could read up to a maximum of 12 formats. If the DCT6400 cannot read any formats, EDID Data is blank. An asterisk (*) after the aspect ratio means the

DCT6400 supports the format. If more than twelve video timing formats are discovered, the supported formats only are listed first followed by any remaining formats, up to twelve.



d12 User Setting Status

This diagnostic displays the user settings. The format may vary. The information on the OSD and LED is updated when you display the diagnostic.

TV TYPE

YPbPr OUTPUT

4:3 OVERRIDE

CLOSED CAPTION

PEN SIZE

FONT STYLE

FOREGROUND COLOR

FOREGROUND OPACITY

USER SETTING STATUS

16:9

1080I

480i

ENABLED

STANDARD

MONO SERIF

BACKGROUND COLOR

BACKGROUND OPACITY

SERVICE SELECTION

SETTINGS

BLACK

AUTO

WHITE

AUTO

PRIMARY LANGUAGE

USER

The User Setting Status fields are:


TV Type The aspect ratio. Defaults to 16:9. Options are 16:9 for wide screen TVs or for standard TVs:

4:3 LETTERBOX places black bars at the top and bottom to fit high-definition programs on the screen

4:3 PAN/SCAN crops the left and right edges of high-definition programs to fill the screen

HDMI/YPbPr

Output

The video display format for the component video outputs. Defaults to 1080i. Options are

1080i, 720p, 480p, or 480i. Some TVs only support certain display formats. Check the TV user manual for more information.

If you are not using an HDTV, selecting a format other than 480i causes the on-screen display to go blank. If this occurs, view the settings on the LED panel to change the format back to 480i.

If you are not using the HDMI video connection, the HDMI/YPbPr OUTPUT setting displays as YPbPr OUTPUT.




4:3 Override The display format used for 4:3 standard-definition programming. If the YPrPb Output is set to 1080i, 720p, or 480p, this setting defaults to 480i. If the YPrPb Output is set to 480i, this setting defaults to OFF and cannot be changed. Options are:

OFF displays non-high-definition programs having a 4:3 aspect ratio in wide screen format. On an HDTV, black bars display on the left and right of the picture. Selecting

OFF for a 4:3 TV may result in a small picture with black bars around it.

480i displays non-high-definition programs in their original 480i format. Some TVs cannot display 480i format on their component video inputs (YPbPr). Check the TV user manual for more information. Graphics overlaying the video are displayed.

480p converts non-high-definition TV programs to a higher-quality 480p format.

Some TVs cannot display 480p format on their component video inputs (YPbPr).

Check the TV user manual for more information. Graphics overlaying the video are not displayed when 4:3 OVERRIDE is set to 480p.

Closed Caption

Pen Size

Displays whether closed captions are ENABLED or DISABLED.

Displays the selected pen size — Auto (controlled by the closed caption stream),

Standard, Large, or Small.

Font Style Displays the selected font style:

AUTO — The font style is controlled by the closed caption stream.

MONO SERIF — Monospaced with serifs

PROPORTION SERIF — Proportionally spaced with serifs

MONO NO SERIF — Monospaced without serifs

PROPORTION NO SERIF — Proportionally spaced without serifs

CASUAL — Casual font type

CURSIVE — Cursive font type

SMALL — Small capitals

Foreground Color Displays the selected foreground color — Auto (controlled by the closed caption stream),

White, Black, Red, Green, Blue, Yellow, Magenta, or Cyan .

Foreground

Opacity

Background

Color

Background

Opacity

Displays the selected foreground opacity — Auto (controlled by the closed caption stream), Transparent, Translucent, Solid, or Flashing.

Displays the selected background color — Auto (controlled by the closed caption stream),

White, Black, Red, Green, Blue, Yellow, Magenta, or Cyan .

Displays the selected background opacity — Auto (controlled by the closed caption stream), Transparent, Translucent, Solid, or Flashing.

Service Selection Displays the selected service selection:

AUTO — Service selection is controlled by the closed caption stream.

PRIMARY LANGUAGE — Primary language set by the provider.

SECONDARY LANGUAGE — Secondary language set by the provider.

3, 4, 5, or 6 — Set by the provider.

Settings Displays the selected setting:

AUTO — Closed caption settings are determined by the closed caption stream regardless of user modification.

USER — The configured closed caption user settings are used.


d13 DVR/Hard Drive Status

This two-page diagnostic displays the DVR and hard-drive status.

DVR Status

DVR/Hard Drive Status

Enabled: True

Stream Indexer Ver: 131

Content Record Ver:

Encoder

2

Number Type Quality


Drive

IDE0

Record Capacity Remaining xxxxxxxxxxxxxxxxxxxx vvv Scroll Down vvv

Hard Drive Status

Number of Installed Drives: 1

Drive: 1 INTERNAL

Model Number: ST3120025ACE

Device ID: N/A

Type: IDE

Total Size: 120 GB

System

GPFS

PVR Content

PVR Index

State Active

Temp (F)

Over Temp

118

No

Used

1

2

10864

35

Max Temp:

Count:

122

0



The DVR/Hard Drive Status fields are:


Enabled Indicates whether the DVR is enabled, based on the DCT6400 Connected State

(CONNECTED or DISCONNECTED) and resource availability (resource authorized; hard disk installed and functional):

Stream Indexer Ver. The stream indexer version number, without leading zeros; for example, version

0000000065 is displayed as “65”

Content Record Ver. The content record version number, displayed without leading zeros

Encoder Information about the analog encoder for the IEEE 1394 output and recording analog programs

Number

Type

Quality

Indicates the encoder number — 1 or 2

Indicates the encoder type — Not Inst(alled), MPEG2, Other, or Unknown

Drive

Indicates the encoder quality setting (video bit rate) for analog services only , which may change at any time through software:

LOW1 — 1 Mbps

LOW2 — 2 Mbps

MEDIUM1 — 3 Mbps

MEDIUM2 — 4 Mbps

HIGH1 — 5 Mbps

HIGH2 — 6 Mbps

NOT AVAILABLE — the encoder is not enabled or configured

The drive type — IDE (internal), 1394, USB (external), or NOT AVAILABLE (neither enabled nor configured)

Record Capacity

Remaining

The remaining recording capacity, in bytes

The number of internal and external hard drives, up to a maximum of 9 Number of Installed

Drives

Drive

Model Number

Device ID

Type

Total Size

System, GPFS,

PVR Content, and

PVR Index

The identification number sequentially assigned to each installed drive and whether the drive is INTERNAL or EXTERNAL

The drive model number assigned at the factory

A text string of up to 20 characters that identifies the disk drive; “N/A” is displayed if the value is invalid or cannot be retrieved

The drive type — IDE, 1394, USB, or Unkn(own)

The drive size in decimal GB. (1 decimal GB = 1x10

9

bytes. For example,

120 decimal GB = 120x10

9

bytes.)

The space used and allocated for each of the internal hard drive’s partitions —System,

GPFS, PVR Content, and PVR Index — in MB for each partition (1 binary MB = 2

20 bytes). “N/A” displays if the value is invalid or cannot be retrieved.




State The hard drive state:

Standby — The hard drive is working normally, but is at rest (the State returns to

Active any time disc access is necessary).

Active — The hard drive is accessing data.

Failed — The hard drive hardware has failed.

Temp (F)

Max Temp

For an internal hard drive only , its temperature in degrees F

For an internal hard drive only , its maximum temperature in degrees F

Over Temp

Count

Indicates whether the drive is excessively hot:

Yes — The internal drive temperature exceeds 140º F (60º C). The LED

Over-Temp Indicator is on and remains lit until the next over-temp sample is taken

(at least once an hour).

No — There is no over temp problem.

The cumulative number of times that the hard drive temperature has been measured over 60º C, with the temperature checked at least once an hour.

d14 DOCSIS Status

This three-screen diagnostic displays status information for the embedded cable modem (ECM):

DOCSIS STATUS

DOCSIS Enabled:

Acquire DS Channel:

Obtain US Parameters:

Establish IP Connectivity:

Obtain Configuration File: eCM Registered:

Network Access:

Initialize BPI:

System Up Time: xxx Days xx Hours xx Mins xx Seconds

IP Addresses

Cable Modem

Set-Top Box

Page 1 of 3

YES

YES

YES

YES

YES

YES

YES

YES xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx

vvv Scroll Down vvv



DOCSIS

MAC Addresses

Cable Modem

Set-Top Box

Downstream Channel

Carrier Lock

Frequency

LKC:

^^^ Scroll Up ^^^ xx.xx.xx.xx.xx.xx xx.xx.xx.xx.xx.xx

YES xxx xxx

Power Level: xxx

SNR: xx.x

Upstream Channel

Frequency xx

Channel ID:

Power Level:

Symbol Rate:

Page 2 of 3 xxx xxx x.xxx

vvv Scroll Down vvv

DOCSIS

Known MAC Addresses xx.xx.xx.xx.xx.xx

xx.xx.xx.xx.xx.xx

xx.xx.xx.xx.xx.xx

Page 3 of 3

^^^ Scroll Up ^^^



The fields are:


DOCSIS Enabled For a DOCSIS-enabled set-top, YES. Otherwise, NO.

Acquire DS

Channel

Obtain US

Parameters

Establish IP

Connectivity

The DOCSIS downstream channel acquisition status:

YES — The downstream channel is acquired

NO — The set-top is acquiring the downstream channel

N/A — The value is invalid or cannot be retrieved or DOCSIS is not enabled

The DOCSIS upstream channel descriptor (UCD) acquisition status:

YES — The UCD is acquired

NO — The set-top is acquiring the UCD or the downstream channel


Displays whether the cable modem has acquired its IP address, typically from a Dynamic

Host Configuration Protocol (DHCP) server:

YES — The IP address is acquired

NO — The set-top is acquiring its IP address


Obtain

Configuration

File

Displays whether the cable modem has downloaded its DOCSIS cable modem configuration file from the TFTP server:

YES — The cable modem configuration file has been successfully downloaded

NO — The set-top is downloading its cable modem configuration file

N/A — The value is invalid or cannot be retrieved or DOCSIS is not enabled eCM Registered Displays whether the embedded cable modem has registered with the cable modem termination system (CMTS):

YES — DOCSIS registration is complete

NO — DOCSIS registration is in progress or the set-top could not register


Network Access Displays whether the cable modem has been granted access to the DOCSIS network:

YES — The cable modem was granted DOCSIS network access

NO — The set-top is obtaining DOCSIS network access


Initialize BPI The Baseline Privacy Interface (BPI) status:

YES — BPI has been successfully initialized for the cable modem

NO — BPI initialization is in progress, has failed, or was not requested by the network


System Up Time The Days , Hours , Mins (minutes) and Seconds the DOCSIS system has been operational. If the value is invalid or cannot be retrieved or DOCSIS is not enabled, each field displays zeros.

IP Addresses The Cable Modem and Set-Top IP addresses in dotted-decimal format xxx.xxx.xxx.xxx

.

Each byte value is padded with zeros when necessary. For example, 10.0.1.10 is displayed as 010.000.001.010. If the value is invalid or cannot be retrieved or DOCSIS is not enabled, 000.000.000.000 is displayed.

MAC Addresses The Cable Modem and Set-Top MAC address in hexadecimal format xx:xx:xx:xx:xx:xx .

Each byte value xx ranges from 00 to FF and is padded with zeros when necessary. For example,0:0:2D:1:F1:D is displayed as 00:00:2D:01:F1:0D. If the value is invalid or cannot be retrieved or DOCSIS is not enabled, 00:00:00:00:00:00 is displayed.




Downstream Channel (carries data from the headend to the set-top)

Carrier Lock YES — The cable modem is locked to a DOCSIS downstream channel.

NO — The cable modem is not locked to a downstream channel.

N/A — The value is invalid or cannot be retrieved or DOCSIS is not enabled.

Frequency The center frequency of the channel to which the DOCSIS downstream channel receiver is tuned. It can be 54 to 860 MHz. If the value is invalid or cannot be retrieved, downstream

Carrier Lock is NO, or DOCSIS is not enabled, N/A is displayed.

LKC The last known carrier (LKC); the frequency of the last tuned downstream channel used if the embedded cable modem enters hunt mode. It can be 54 to 860 MHz. If the value is invalid or cannot be retrieved, Carrier Lock is NO, or DOCSIS is not enabled, N/A is displayed.

Mode

Power Level The downstream channel power level in dBmV. If the value is invalid or cannot be retrieved, Carrier Lock is NO, or DOCSIS is not enabled, 000 is displayed.

SNR

The DOCSIS downstream channel modulation: QAM 64 or QAM 256. If the value is invalid or cannot be retrieved, Carrier Lock is NO, or DOCSIS is not enabled, 000 is displayed.

The estimated downstream channel carrier signal-to-noise ratio in the format xx.x

dB. It is the value reported as SNR in the MIB. If the value is invalid or cannot be retrieved, Carrier

Lock is NO, or DOCSIS is not enabled, 00.0 is displayed.

Upstream Channel (carries data from the set-top to the headend)

Frequency The center frequency of the channel to which the DOCSIS upstream channel receiver is tuned. It can be 5 to 42 MHz. If the value is invalid or cannot be retrieved, Carrier Lock is

NO, or DOCSIS is not enabled, N/A is displayed.

Mode The DOCSIS upstream channel modulation: QPSK, QAM 8, QAM 16, QAM 32, QAM 64, or QAM 128. If the value is invalid or cannot be retrieved or DOCSIS is not enabled, N/A is displayed.

Channel ID The upstream channel identifier 0 to 255. If the value is invalid or cannot be retrieved or

DOCSIS is not enabled, N/A is displayed.

Power Level The upstream channel power level in dBmV. If the value is invalid or cannot be retrieved or

DOCSIS is not enabled, 000 is displayed.

Symbol Rate The upstream channel symbol rate in mega-symbols per second. If the value is invalid or cannot be retrieved or DOCSIS is not enabled, 0.000 is displayed.

Known MAC

Addresses

Displays up to 32 MAC addresses learned by the DCT6400 cable modem, including the

Set-Top MAC and future MAC addresses assigned by DSG, in hexadecimal format xx:xx:xx:xx:xx:xx on two screens if necessary. If the value is invalid or cannot be retrieved or DOCSIS is not enabled, no values are displayed.



d15 Application Specific Information

This diagnostic displays information about application servers:

APPLICATION SPECIFIC INFORMATION

NO ADDITIONAL INFORMATION

SERVER1 NAME:

SRVR 1 IP ADDR:

SERVER2 NAME:

SRVR 2 IP ADDR:

SERVER3 NAME:

SRVR 3 IP ADDR:

SERVER4 NAME:

SRVR 4 IP ADDR:

SERVER5 NAME:

SRVR 5 IP ADDR:

The fields are:


Server# Name

Srvr # IP Addr

The application server name of up to 14 alphanumeric characters. It is blank if the value is invalid or no value can be retrieved.

The application server IP address in dotted-decimal format xxx.xxx.xxx.xxx

; each xxx is from 0 to 255. It is blank if the value is invalid or no value can be retrieved.

d16 Interactive Status

This diagnostic describes the interactive information that is displayed only when Thin Client platform is running. The information on the OSD and LED is updated at least once every 5 seconds while the diagnostic is displayed. This is an example of a code module display with status descriptions:

IP ADDRESS:

UPM:

UPSTREAM ID:

DOWNSTREAM ID:

STATE:

MAC ABORT CNTR:

SOCKET PORT STATE:

0

1

2

3

4

INTERACTIVE STATUS

0.0.0.0

00000021

0000

0000

UNCONFIG

0000

UNUSED

UNUSED

UNUSED

UNUSED

UNUSED



Figure 4-10

Interactive status LED display

P P

MUTE MUTE

The Interactive Status fields are:


IP Address

UPM

Upstream ID

Downstream ID

State

The IP address in dotted-decimal format xxx.xxx.xxx.xxx assigned by the NC 1500 to the

DCT6400. 0.0.0.0 is displayed if the IP address is not configured or unknown.

The upstream modem address value is the same as the terminal ID assigned by the

DAC 6000. It is a unique, system-generated, eight-digit integer between 1 and 16777215.

00000000 is displayed when the UPM is not configured or unknown.

A four-digit decimal value from 0000 to 9999 assigned by the DAC 6000 to the DCT6400.

0000 is displayed if the Upstream ID is not configured or unknown.

A four-digit decimal value from 0000 to 9999 assigned by the DAC 6000 to the DCT6400.

0000 is displayed if the Downstream ID is not configured or unknown.

The interactive status of the DCT6400:

U

C

UNCONFIG

MAC_CONNECT

I dc INIT_WAIT_DC_OR_C The DCT6400 is in the interactive initialization state and waiting for the default configuration or the contention channel list messages.

I L WAIT_LM_ACK The DCT6400 is in the interactive initialization state and waiting for Link Management Response ACK for

Local Address Message.

I SO WAIT_SO_ACK

The DCT6400 is not configured for the interactive system and platform should run as pre-interactive.

The DCT6400 is waiting to establish connection to

MAC PID Stream.

I LA

S I

WAIT_LA_OR_SO

INIT_STOPPED

The DCT6400 is in the interactive initialization state and waiting for a Sign On acknowledgement.

The DCT6400 is in the interactive initialization state and waiting for Logical Address or Sign On with verification Frequency message.

The DCT6400 is in the interactive initialization state and the TransMode has stopped. r dc RUN_WAIT_DC_OR_C The DCT6400 is in the interactive state and waiting for the default configuration or the contention channel list messages. r

S

00

RUNNING

RUN_STOPPED

INVALID

Interactive state is running, sending idle messages, and waiting for any prepare for poll or MAC messages.

The interactive run state has stopped and DCT6400 is waiting for status or transmission control message.

The interactive state is unknown or invalid.



MAC Abort Cntr This counter increments every time the MAC layer reaches the cell abort count limit. It is reset by the successful upstream transmission of a cell, for example, when the DCT6400 receives an ACK. If the counter reaches the MAC abort count limit, the DCT6400 assumes the MAC layer is unavailable due to noise, congestion, or some other problem.

The DCT6400 stops transmitting data upstream, reports an error to the calling function, and attempts to re-enter the network using the initialization process. 0000 is displayed as default or if the MAC Abort CNTR is not configured or unknown.

Socket Port State The socket mode and activity:

UNUSED — The socket is not being used.

OPENED — The socket is open.

READY — The socket is ready to send or receive.

RECEIVING — The socket is receiving data from the application server.

SENDING — The socket is sending data to the application server.

UNKNOWN — The socket state is invalid or unknown.


Section 5

Troubleshooting

This section provides troubleshooting guidelines. If problems still occur after performing the diagnostics, call the TRC for assistance as described in Section 1, “Introduction.”

The cable terminal will not power on.

The remote control does not work.

There is no audio when viewing cable channels.

There is no audio from the center and/or surround speakers of a home theater receiver connected to the terminal.

The cable terminal may have received a software update and may not power on while the new software is being installed. Try again in a few minutes.

Verify that the AC power cord is connected to the terminal and an AC outlet. Unplug the terminal from the AC outlet, plug it back in, and then press the POWER button.

If the terminal is connected to a switched outlet on another unit, verify that that unit is powered on. Unplug the power cord from the terminal’s AC outlet, plug it back it in, and then press the POWER button.

Press the POWER button on the terminal front panel instead of the remote control. The batteries in the remote control may be depleted.

Verify that the remote control is in “Cable” mode.

Verify that there are no obstructions between the remote control and the terminal. Aim the remote control directly at the terminal front panel, not the TV or VCR.

The angle between the remote control and the terminal may be too large. Stand in front of the terminal and not too far to either side.

Press and release operation keys one at a time, firmly and deliberately.

Try changing channels using the buttons on the terminal front panel.

Check the batteries in the remote control. Install new batteries if needed.

Verify that the MUTE button on the terminal or the remote control has not been pressed.

Press MUTE on the remote control to restore sound.

If the terminal audio output is connected to the TV, verify that the Mute button on the TV has not been pressed.

If the terminal audio output is connected to a home theater receiver, verify that the receiver is set to the appropriate input source and the MUTE button on the receiver has not been pressed.

Verify that you have the correct cables for the audio ports.

Verify that the audio cables are firmly connected between the terminal and the TV,

VCR, or home theater receiver.

Not all Dolby Digital programs feature full 5.1 surround sound. In some cases, the programs may only contain left and right stereo audio.

Verify that the S/PDIF cable (coaxial or optical) is firmly connected to the terminal and the home theater receiver.

Verify that the home theater receiver is set to a surround sound audio mode (Dolby

Digital, Dolby Pro Logic

®

, or Dolby Pro Logic II.

Verify that the receiver is properly configured to work with all connected speakers.


5-2 Troubleshooting

There is no video on the TV screen.

No graphics or program guides appear on the TV screen

No closed captions display

There are black bars to the right and left of the picture.

If you use the IEEE 1394 connection, on-screen graphics, including closed captions and program guides, are not displayed. If possible, use HDMI or component video instead.

Verify on the User Settings menu that closed captions are enabled on the DCT6400.

Verify that closed captions are enabled on the TV.

Wide screen TVs display 4:3 programs in this format unless set to Stretch. Turn on the

4:3 OVERRIDE feature in the User Settings menu. This enables most wide screen TVs to stretch the video to fill the screen (see the TV manual for information about stretching

4:3 video).

If the terminal is connected to a wide screen TV, verify that the TV TYPE is set to 16:9 in the User Settings menu.

Many HD programs are broadcast in pillar-box format with black bars to the left and right of the picture. These programs are broadcast in 16:9 HD formats even though the video is not 16:9.

There are black bars above and below the picture.

Verify that the TV is powered on and set to the appropriate input source for the terminal.

Verify that the terminal is powered on and tuned to an authorized cable channel.

Verify that the coaxial cable is firmly connected to the terminal and the wall jack.

Verify that all video cables between the terminal and the TV are firmly connected.

If the DCT6400 video output is connected to a home theater unit, verify that the home theater unit is powered on and set to the appropriate input source.

Not all HDTVs can display every output format (1080i, 720p, 480p, or 480i) available on the DCT6400 Series. To select a different format:

1 Ensure that your terminal is plugged into a power outlet and is turned off.

2

Press MENU key on the front panel. Your settings are displayed on the front panel.

3

Press ▲ and ▼ keys to display the HDMI/YPbPr OUTPUT setting.

4

Press ► key to cycle through the available output formats until a picture displays on the TV.

All 4:3 HDTVs display HD programs in letterbox format (black bars above and below the picture) because of the shape of the display screen.

Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most standard screen TVs to display a full screen picture when the terminal is tuned to a 4:3 program.

Set the TV TYPE to 4:3 Pan-Scan. This enables the terminal to remove the black bars above and below the picture when possible.

Some SD programs are broadcast in the letterbox format with black bars above and below the picture. Some wide screens TVs offer a zoom feature that may be able to remove the black bars (see the TV manual for information about zooming 4:3 video).


There are black bars on all four sides of the picture.

There is a humming noise.

This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To cause 4:3 SD programming to fill the screen, depending on the capabilities of the TV, set

4:3 OVERRIDE to 480i or 480p.

This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox format. To confirm, wait for a commercial or look for a graphic, such as a network logo.

If the commercial fills the screen from top to bottom, or the graphic appears below the active video, the program is being letterboxed by the broadcaster. You can minimize this by activating the zoom feature on the TV.

A broadcaster may include black bars on either side of a wide screen broadcast. This is called a “hybrid” aspect ratio and results in a black border surrounding the video on a

4:3 TV. Because this is part of the broadcast, the terminal cannot correct the video. You may be able to minimize the border using the zoom feature on the TV.

The DCT6400 provides an internal fan to cool its hard drive. During normal operation, the fan emits a low humming noise, similar to a personal computer. The volume varies occasionally when the fan speed adjusts to changes in the temperature around the terminal. The hard drive remains on even when the terminal is turned off.


Appendix A

Specifications

Input frequency (video and

DOCSIS)

HRC/IRC frequency assignments Downloadable

Number of channels 136 carriers

Analog

Digital

54 to 864 MHz

1 channel per carrier

More than 1 channel per carrier, content dependent

Input analog video level

Input digital average level

0 to +15 dBmV

64 QAM: –15 to +15 dBmV

256 QAM: –12 to +15 dBmV

QPSK-modulated carrier Data carrier

Frequency

Bandwidth

Level

Mechanical security

Operating environment range

Temperature

Agile Receiver 70 – 130 MHz

1.5 MHz

–15 to +15 dBmV

Standard: security screws, unichassis construction

15 ° to 40 ° C (32 ° to 104 ° F)

5% to 95% (noncondensing) Humidity ac voltage

Power dissipation

Size

Weight

Hard Disk

95 to 125, 57 to 63 Hz

60 W nominal at 115 Vac

17.13 in. ×

12 pounds

13.13 in.

DCT6412: 120 GB

DCT6416: 160 GB

× 2.75 in.


Appendix B

Connection Record

To ease reconnection if equipment is moved or added to the system, you can use a copy of this or a similar diagram to record the connections between components for the subscriber:

Figure B-1

Connection record

DCT6400 Phase III

RF IN 2 CM IN

CABLE

RF IN 1

RF OUT

OPTICAL

SPDIF

R

AUDIO

IN L

SPDIF

IN

IR S-VIDEO

R AUDIO

OUT

L Y Pb

VIDEO

ETHERNET

Pr

OUT

HDMI

SATA

TV PASS CARD

IEEE

1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

VCR

CABLE/

ANTENNA IN

To TV

INPUT

AUDIO VIDEO

OUTPUT

AUDIO VIDEO

R L R L

HDTV / Standard definition TV

CABLE/

ANTENNA IN

R L

AUDIO IN VIDEO IN S-VIDEO IN

IEEE 1394

AUDIO OUT VIDEO OUT S-VIDEO OUT

L/MONO

DVI-HDTV

R

Y

Pb

Pr

CD IN

AUX IN

R L

IN

TAPE 1

OUT

Stereo receiver

SPEAKER

CONNECTORS

COAX

AUDIO OUT

OPTICAL R

DIGITAL ANALOG

L

DVD

VIDEO

VIDEO OUT

S-VIDEO

A/V receiver

R

AUDIO

L

VIDEO

VIDEO S-VIDEO

DIGITAL INPUT

COAX

DVD

CABLE/TV

OPTICAL

VIDEO 2

TV/MONITOR

OUTPUT

SPEAKER

CONNECTORS

IN

VCR VIDEO S-VIDEO

OUT

Before connecting or changing cable connections, disconnect the power from the DCT6400.

DCT6400 Series Installation Manual


EDID

EMM

FLASH

GPS

HDMI

HDTV

HRC

IPG

AGC

ASTB

BPI

CRC automatic gain control

Advanced Set-top Box

Baseline Privacy Interface (DOCSIS) cyclic redundancy check

CSR Customer Service Representative

DAC 6000 Digital Addressable Controller 6000

DOCSIS Data Over Cable Service Interface Specification

DRAM

DVI

DVR

ECM dynamic random access memory

Digital Video Interface for HDTV

Digital Video Recorder embedded cable modem (in a cable terminal)

Extended Display Identification Data entitlement management message(s)

A type of nonvolatile memory global positioning system

High-Definition Multimedia Interface high-definition television harmonically related carriers interactive program guide

IPPV Impulse Pay-Per-View

IR Blaster Infrared Blaster

IRC

ITU

LKC

MIB

MPAA

MPEG-2

NVRAM incrementally related carriers

International Telecommunication Union last known carrier (DOCSIS) management information base (DOCSIS)

Motion Picture Advisory Association

Motion Picture Experts Group-2 compression standard for digital audio and video encoding non-volatile random-access memory

OSD

PCR

PID

PPV on-screen display program clock reference packet identifier

Pay-Per-View

QAM

QPSK

RSA

SD

Quadrature Amplitude Modulation

Quadrature Phase Shift Keying

Return for Service Authorization standard definition


Abbreviations and Acronyms-2

SNR

S/PDIF

TCP/IP

TRC

TvPC

USB

VOD

Y Pb Pr signal-to-noise ratio

Sony Philips Digital Interface Format

Transmission Control Protocol/Internet Protocol

Technical Response Center

TV PassCard

Universal Serial Bus video on demand component video connectors for HDTV


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