Olivetti PG L8en Operator's Manual | Manualzz
LASER PRINTER
PG L8en
Reference Manual
p/n 533315K
This manual is provided for information purposes only. All information included herein is
subject to change without notice. Olivetti is not responsible for any damages, direct or
indirect, arising from or related to use of this manual.
Copyright © 2000 Olivetti.
• Centronics is a registered trademark of Centronics Data Computer Corporation.
• PCL is a registered trademark of Hewlett-Packard Company.
• IBM, IBM PC are registered trademarks of International Business Machines Corporation.
• True Type is a registered trademark of Apple Computer, inc.
• Microsoft, MS-windows, MS-DOS are registered trademarks of Microsoft Corporation.
• All other brand or product names are trademarks or registered trademarks of their
respective companies or organisations.
Contents
Chapter 1
Chapter 2
Setting Up Your Printer
Unpacking
2
Selecting a Location
2
Control Locations and Functions
Front View
Rear View
Inside
3
3
4
4
Installing the Toner Cartridge
5
Loading Paper
6
Connecting to Your Computer
Using Parallel Port
Using The USB Port
8
8
9
Powering On the Printer
10
Installing Software
11
Installing Printer Driver
System Requirement
Windows 95/98/NT 4.0 Installation
Windows 95/98 Plug and Play
If Windows Does Not Run the CD-ROM
Windows 3.1x Installation
Uninstalling the Printer Driver
12
12
12
13
13
14
15
Installing Printer Utilities
Windows 3.1x Installation
Windows 95/98/NT 4.0 Installation
DOS Installation
15
15
15
15
Printing on Network Printer
Setting Up Host PC Printer
Client PC Sharing Setup
16
16
16
Paper Handling
Selecting Paper Types and Feed Source
18
Loading Print Material
19
Feeding Manually
Using Face-up Stacker
23
24
Paper Guidelines
25
Chapter 3
Chapter 4
Chapter 5
Operating Your Printer
Operator Panel
Indicator Lights
Button Function
28
28
29
Selecting Your Printer
Windows 95/98/3.1x/NT 4.0
30
30
Printing a Document
31
Print Settings
31
Remote Control Panel(RCP) for
Windows/DOS User
Windows 3,1x/95/98/NT 4.0
DOS
33
33
33
Status Monitor(SM) for Win 3.1x/95/98 Users
Windows 3,1x/95/98
37
37
Status Monitor
37
Troubleshooting and Maintenance
Poor Print Quality
40
Paper Problems
41
Printing Problems
Software Problems
Before You Call For Service
42
43
44
Clearing Paper Jams
Tips for Avoiding Paper Jams
45
47
Cartridge Maintenance
48
Replacing Toner Cartridge
48
Cleaning OPC Drum
49
Q&A
49
Printer Options
Optional Memory Card
52
Appendix
Laser Safety Statement
56
Safety Information
56
Specifications
57
Chapter 1
Setting Up
Your Printer
Unpacking
Remove the printer and all accessories from the packing carton. Save
the carton and packing materials in case you need to repack the
printer.
Make sure you have the following items:
• Toner cartridge (Please, refer to page 4 and page 5)
• Power cord
• Setup CD-ROM
• Quick Install Guide
Notes:
• If you need help during setup, or if any items are missing or damaged,
notify your dealer immediately.
• You need a Centronics-compatible parallel printer cable. The cable is not
shipped with your printer. You can purchase this cable from your dealer or
retailer. Make sure the cable is IEEE 1284-compliant. Ask your dealer for
assistance if you need help selecting the right cable.
Selecting a Location
Place your printer on a flat, stable surface near your workstation.
Leave enough space around the printer, so that you can easily:
• open the printer cover
• load the paper
• retrieve the paper
• open the front output tray and retrieve the paper from the front
output tray
• allow air circulation around the vents to prevent the printer from
overheating
Do not place the printer:
• In direct sunlight
• Near heat sources or air conditioners
• In dusty or dirty environments
2
Setting Up Your Printer
Control Locations and Functions
Front View
Automatic Paper Feeder
Holds 150 sheets of paper.
Manual Paper Feeder
Used to feed a single sheet of paper.
Tray Extender
Supports paper stacked in the
automatic paper feeder.
Stacker Extender
Supports paper stacked in the
paper output bin.
Paper Guides
Adjust to the
width of paper.
Operator Panel
Face-down Stacker
Holds printed documents.
If printed on plain paper,
a maximum of 100 sheets
can be held.
Face-up Stacker
Holds a single sheet of special media (transparency,
label, envelope, and heavy weight paper) with print
side facing up.
Setting Up Your Printer
3
Rear View
Printer Cable
Connector
Power Switch
USB Port
Inside
Toner Cartridge
Front Cover
4
Setting Up Your Printer
Power Cord
Connector
Installing the Toner Cartridge
1. To open the printer cover, hold the cover using both hands and
pull it toward you.
2. Unpack the Toner Cartridge. Carefully remove the sealing tape.
3. Rock the Cartridge 5 or 6 times to distribute the toner.
4. Find the cartridge slots inside the printer, one on each side.
5. Grasp the handle and slide the Cartridge down between the toner
cartridge slots, until it drops into place.
6. Close the cover.
Setting Up Your Printer
5
Loading Paper
For best results, use high quality 75g/m2 (20 lb) xerographic paper.
Note: For more information on loading paper and other print material, refer
to ‘Loading Print Material’ on page 19.
1. Pull the extender on the automatic paper feeder up, until it stops.
2. Before loading the paper, flex the sheets back and forth to loosen
them, then fan them. Tap the edges on a table top to straighten
them. Doing this before you load paper helps prevent paper jams.
Don’t load too much. This feeder holds up to 150 sheets.
3. Insert the paper in the paper feeder.
If the paper has a preferred print side, place the print side facing
you. If you use letterhead paper, load the paper with the letter-head
edge down and facing you.
6
Setting Up Your Printer
4. Adjust the paper guides to the width of the paper.
5. Pull up the extender on the face-down stacker. The face-down
stacker can hold up to 100 printed pages.
Setting Up Your Printer
7
Connecting to Your Computer
Your printer has parallel interface port, which allows you to use it
with IBM PCs and compatible computers. You have to purchase a
Centronics compatible parallel interface cable that supports bidirectional communications (IEEE standard 1284). Ask your dealer for
assistance if you need help selecting the right cable.
Your printer also has Universal Serial Bus (USB) port. The Universal
Serial Bus is an interface which allows the printer to be connected to
multiple peripheral devices. If your PC has USB port, you can connect
your printer to your PC by using USB interface.
Using Parallel Port
1. Plug the parallel interface cable into the connector on the back of
the printer. Push the clips at each end of the connector into the
notches on the printer cable. The clips snap when pushed into the
notches.
2. Attach the other end of the parallel cable to your computer.
Note: Make sure the printer power is off when you connect it to the
computer.
8
Setting Up Your Printer
Using The USB Port
The USB port requires USB v1.0-compliant cable. Ask your dealer for
assistance if you need help selecting the right cable.
1. Make sure that both the printer and computer are turned off.
2. Plug the USB cable into the connector on the back of the printer.
3. Connect the other end of the cable to the USB port on your
computer. See your computer documentation if you need help.
Note: To print using USB interface, you must install the USB driver. See
page 15.
Setting Up Your Printer
9
Powering On the Printer
1. Plug one end of the power cord into the connector at the back of
the printer, and the other end into a wall outlet.
2. Turn the printer on. As the printer powers up, all control panel
lights turn on briefly.
10
Setting Up Your Printer
3. When only the READY light is steadily on, press and hold the
button for about 3 seconds. All the indicators blink. Then let it go
when each indicator starts to blink in turn. A test page should print
out.
ERROR
PAPER
READY
Installing Software
Included with your printer is a CD-ROM containing printer drivers
for some of the most popular Windows software applications. To
operate your printer, you must install a printer driver, which
translates data from your application into data the printer
understands. (Installation procedures follow this section.)
The CD-ROM shipped with your printer contains the following
printer drivers and utilities.
• PCL printer driver for Windows NT 4.0.
• PCL 6 printer driver for Windows 95/98 and Windows 3.1x.
• Status Monitor enables you to monitor the status of print jobs.
• Remote Control Panel, which allows you to set up your printer to
work properly with Window applications run inside a Windows
3.1x/95/98 or NT Windows.
• USB driver, which allows your printer to connect USB peripheral.
Setting Up Your Printer
11
Installing Printer Driver
System Requirement
Before you start, make sure you have the following computer setup.
(These are the minimum requirements.)
• IBM or compatible with a 386 or higher processor
• Windows 95, Windows 98, Windows 3.1x, or Windows NT
• 4 MB of available hard disk space
• 4 MB of RAM
• Centronics-compatible parallel cable (IEEE 1284-compliant)
Windows 95/98/NT 4.0 Installation
1. Turn on the computer and start Windows.
If Windows 95/98 recognizes the new printer, go to the section
“Windows 95/98 Plug and Play” on page 13.
2. Insert the setup CD-ROM into your CD-ROM drive.
If Windows does not automatically run the CD-ROM, go to the
section “If Windows Does Not Run the CD-ROM” on page 13.
3. Click the language you want.
12
Setting Up Your Printer
4. Click the Item you want to install.
5. Follow the instructions on the screen.
Windows 95/98 Plug and Play
1. At the ‘New Hardware Found’ dialog box, click on the OK button.
2. Insert the setup CD-ROM into your CD-ROM drive.
3. Follow the instructions on the screen.
If Windows Does Not Run the CD-ROM
1. Select Run from the Start menu.
2. Type d:\setup.exe on the command line (where “d” is your
CD-ROM drive letter), then click OK.
3. Follow the instructions on the screen.
Setting Up Your Printer
13
Windows 3.1x Installation
1. Make sure the printer is plugged and connected to your
computer. Turn on your printer and computer.
2. Insert the CD-ROM disk into your CD-ROM drive.
3. From the Program Manager window, double-click Main, and File
Manager.
4. From the File Manager window, select your CD-ROM drive,
execute setup16.exe and click the language you want.
5. Click the Item you want to install.
6. Follow the instructions on the screen.
14
Setting Up Your Printer
Uninstalling the Printer Driver
An uninstall utility is supplied with the printer driver to enable you
to remove the driver and all associated files from your hard disk, if so
required.
To uninstall the driver, proceed as follows:
Windows 95/98/NT 4.0: From the Start menu, select Programs,
Olivetti PG L8en, Uninstall Olivetti PG L8en Driver.
Installing Printer Utilities (USB & Remote
Control Panel)
Windows 3.1x Installation
1. From the Program Manager window, double-click Main, and File
Manager.
2. From the File Manager window, select your CD-ROM drive,
execute setup16.exe and click the language you want.
3. Select the Item you want to install.
4. Follow the instructions on the screen.
Windows 95/98/NT 4.0 Installation
1. Select Run from the Start menu.
2. Type d:\setup.exe on the command line (where ‘d’ is your CDROM drive letter), and click the language you want.
3. Select the Item you want to install.
4. Follow the instructions on the screen.
DOS Installation
1. Go to e:\dosutl in the CD-ROM and select the language you want.
2. Copy dosrcp.exe in the selected language to your HDD.
* You can install the USB Driver in the Windows 98.
Setting Up Your Printer
15
Printing on Network Printer
Setting Up Host PC Printer
1. Start Windows.
2. Click Start, select Control Panel, and double-click on the
Network icon.
3. Click File and Print Sharing, check box(es), then click OK.
Close the window.
4. Click Start and select Printers from Settings, then double-click
your printer name (Olivetti PG L8en).
5. Select Properties in Printer menu.
6. Click the Sharing tab, then check Shared As, fill in the Shared
Name field, and click OK.
Client PC Sharing Setup
1. Right-click the Start button, and select Explore.
2. Open your network folder in the left column.
3. Right-click the shared name, and select Capture Printer Port.
4. Select the port you want, click Reconnect at log on check box,
the click OK button.
5. From the Start menu, select Settings, then Printers.
6. Double-click your printer icon (Olivetti PG L8en).
7. From the Printer menu, select Properties.
8. Press the Details tab, select the printer port, then press OK
button.
16
Setting Up Your Printer
Chapter 2
Paper
Handling
Selecting Paper Types and Feed Source
One of the most important things you can do to assure the best
possible print quality from your printer is to select the correct paper.
Your printer produces letter quality output on most plain bond
papers, including cotton bond and photocopying papers; it does not
require special papers. However, the print quality varies with
different paper types. Be sure to test a small quantity of paper before
you purchase a large quantity.
You can print on any of the following paper types:
Type
Size
Feed Source
Capacity
Plain paper
(20 to 30 Ib)
Letter: 8 1/2 x 11”
150 sheets
Legal: 8 1/2 x 14”
Automatic feeder
(Approx.)
Executive: 7 1/4 x 10 1/2”
A4: 210 x 297 mm
A5: 148 x 210 mm
B5: 182 x 257 mm
Manual feeder
1 sheet
Folio: 8 1/2 x 13”
Custom size
Envelopes
COM-10: 4 1/8 x 9 1/2”
Monarch: 3 7/8 x 7 1/2”
C5: 162 x 229 mm
C6: 114 x 162 mm
DL: 110 x 220 mm
Automatic feeder
10 envelopes
(Approx.)
Manual feeder
1 envelope
Transparency
10 items
Automatic feeder (Approx.)
Film Paper Labels
Manual feeder
1 item
Notes:
•When you print, select the correct paper size and source in your application.
•Depending on paper thickness, the maximum capacity may be reduced.
18
Paper Handling
Loading Print Material
You can stack paper, envelopes, card stocks, labels, or transparencies
in the automatic paper feeder to feed automatically. The automatic
feeder can hold a maximum of 150 sheets of plain paper, and 10
envelopes or other print media. The maximum capacity may reduce,
depending on the thickness.
Note: If you experience feeding problems, try printing one at a time from the
manual feeder. See page 23.
1. Pull the extender on the automatic feeder up until it stops.
Extender
Automatic feeder
Manual feeder
2. Prepare the print material for loading.
• For paper and envelopes:
- Flex paper or fan envelopes back and forth. Do not fold or
crease the paper. Straighten the edges on a level surface.
Note: If envelopes jam while printing, try reducing the number of envelopes
in the automatic feeder.
Paper Handling
19
• For transparencies:
- Hold the transparencies by the edges and avoid touching the
print side.
- Fan the stack of transparencies to prevent feeding failures. Be
careful not to scratch or leave fingerprints on the print sides.
3. Load the print material in the automatic feeder. Do not load too
much print material. Do not mix types. See the following directions
to load each type of print material.
• Load paper or transparencies with the print side facing you.
Place the print side
facing you.
20
Paper Handling
• Load envelopes with the flap side facing away from you. The stamp
area is on the right side. The end of the envelope with the stamp
area enters the feeder first.
Notes:
• Do not feed stamped envelopes. The stamp is shown for placement only.
• Never use envelopes with clasps, snaps, windows, coated lining, or selfstick adhesives.
• These envelopes may severely damage the printer.
• Load letterhead paper with the design facing you. The top edge of
the sheet with the logo should enter the printer first.
AD
ERHE
LETT
Paper Handling
21
4. Adjust the guides to the width of the print material. Slide the
guides until they lightly touch the stack of print material. Do not
bend the print material.
Paper guide
Paper guide
5. Pull up the extender on the face-down stacker. The face-down
stacker can hold a maximum of 100 printed pages.
Face-down
stacker
6. Before starting your print job, make sure you select the correct
paper size and feed source in your application.
22
Paper Handling
Feeding Manually
Use the manual feeder to feed one sheet at a time into your printer.
The manual feeder is in front of the automatic feeder.
Automatic paper feeder
Manual paper feeder
1. If necessary, open the face-up stacker. See page 24.
2. Load the print material in the manual feeder and adjust the paper
guides to the width of the print material.
See the instructions to load each type of material on page 18.
Paper guide
Paper guide
3. Push it all the way in.
4. Before starting your print job, make sure you select the correct
paper size and feed source in your application.
5. Press the button on the operator panel. Printing starts.
6. If you have more than one page to print, the PAPER indicator
blinks to alert you to feed the next sheet each time the printer is
ready to print the next page. Press and hold the button for about 2
seconds until the printer pulls in the paper, and starts printing.
Note: If you press the button without paper in the manual feeder, the
printer will automatically use paper into the automatic paper
feeder.
Paper Handling
23
Using Face-up Stacker
1. Push both sides of the stacker marked
open.
, and the stacker will
2. If you use the face-up stacker, printed pages exit through the front
output path, with the printed side up.
Notes:
• The face-up stacker may not hold the printed materials properly.
• The printed pages will not stack in the standard face-down stacker unless
you close the face-up stacker. The face-down stacker can hold up to 100
printed pages. When you finish using the face-up stacker, you must close
the face-up stacker.
24
Paper Handling
Paper Guidelines
When selecting or loading paper, envelopes, or other special media,
keep these guidelines in mind:
• Attempting to print on damp, curled, wrinkled, or torn paper can
cause paper jams and poor print quality.
• Use cut-sheet paper only. You cannot use multipart paper.
• Use only high quality, copier grade paper. Avoid paper with
embossed lettering, perforations, or texture that is too smooth or
too rough.
• Colored paper should be of the same high quality as white
photocopy paper. The pigments must withstand the printer’s fusing
temperature of 392 oF (200 oC) for 0.1 second without deterioration.
Do not use paper with a colored coating that was added after the
paper was produced.
• Pre-printed forms must be printed with non-flammable, heatresistant inks that do not melt, vaporize, or release hazardous
emissions when subject to the printer’s approximately
392 oF (200 oC) fusing temperature for 0.1 second.
• Store paper in its ream wrapper until ready to use. Place cartons on
pallets or shelves, not on the floor. Do not place heavy objects on
top of the paper, whether it is packaged or unpackaged. Keep it
away from moisture, or other conditions that can cause it to wrinkle
or curl.
• During storage, moisture-proof wrap (any plastic container or bag)
should be used to prevent dust and moisture from contaminating
your paper.
• Always use paper and other media that conform with those listed
under ‘Specifications’ on page 58.
• When you choose envelopes, use only well-constructed envelopes
with sharp, and well creased folds.
- DO NOT use envelopes with clasps and snaps.
- DO NOT use envelopes with windows, coated lining, self-stick
adhesives, or other synthetic materials.
- DO NOT use damaged or poorly made envelopes.
Paper Handling
25
MEMO
26
Paper Handling
Chapter 3
Operating
Your Printer
Operator Panel
The operator panel has the indicator lights and one button.
Depending on the light sequence, pressing the button activates
different printer functions, such as resetting the printer, or running
self-test. See page 29.
ERROR
PAPER
READY
Indicator Lights
INDICATOR
DESCRIPTION
READY (on)
The printer is ready to receive and process
data.
READY (blink)
The printer is receiving or processing data, or
the print engine is running.
READY (off)
The printer is off-line.
ERROR (on)
• There is no image cartridge installed, or the
cover is open
• Print error occurs.
• If PAPER light is also on, there is a paper
jammed.
ERROR (blink)
The printer memory is insufficient for printing.
PAPER (on)
The paper bin is empty.
PAPER (blink)
The printer is in manual feed mode and
waiting you to feed paper into the manual
feeder.
All lights Blinking
28
Operating Your Printer
System error occurs.
Button Function
FUNCTION
USAGE
On-line/Off-line
Pressing the button toggles the printer
between on-line (READY light on) and off-line
(READY light off) status.
Manual Feed Start
When you print a file if you have selected
`Manual Feed’ source, the printer waits you to
feed paper into the manual feeder. When you
are ready, press and hold down the button for
about 2 seconds.
The printer pulls in the page, and starts
printing.
Press the button each time you feed paper
manually.
Reset
To clear all data from the printer’s memory
except permanent fonts and macros, and then
restore the user default settings:
Press the button to turn the printer off-line.
With the READY light off, press and hold
down the button until all lights are blinking
(approximately four seconds), then release the
button.
Self-test
To perform a printer self-test:
While the printer is on-line (READY light on),
press and hold down the button until all three
lights are blinking (approximately four
seconds), then release the button. A one-page
printer status sheet will be printed.
Image Cartridge
Cleaning
To remove excess toner from the image
cartridge: While the printer is on-line (READY
light on), press and hold down the button until
all three lights remain lit (not blinking;
approximately seven seconds) and the printer
begins to cycle up (starts feeding paper), then
release the button. One sheet will be printed.
Operating Your Printer
29
Selecting Your Printer
To use all of the features of your Olivetti PG L8en printer, make sure it is
selected as the default printer. When you install the printer driver,
Olivetti PG L8en is automatically set as the default printer. If you use
more than one printer, select PG L8en as the default printer as follows:
Windows 95/98
1. Select Start, Settings, then Printers.
2. Double-click Olivetti PG L8en PCL 6.
3. Select Set As Default from the Printer menu.
Windows 3.1x
1. Double-click the Control Panel icon from the Main program group.
2. Double-click the Printers icon.
3. Select Olivetti PG L8en PCL 6.
4. Click Set As Default Printer.
Windows NT 4.0
1. Select Start, Settings, then Printers.
2. Double-click Olivetti PG L8en PCL.
3. Select Set As Default from the Printer menu.
30
Operating Your Printer
Printing a Document
This procedure describes the general steps required for printing from
various Windows applications. The exact steps for printing a
document may vary depending on the application you are using.
Refer to your application’s documentation for the exact printing
procedure.
1. Start the program you are using to create the document, and/or
open the document you want to print.
2. Choose Print or Print Setup from the File menu. The Print or
Print Setup dialog appears to make changes to the printer setting.
3. If you click on Properties, Setup, or Options in the dialog box,
you’ll access the printer driver and you can make any additional
setting as appropriate for printing your document. See ‘Print
Settings’ on page 31. The settings you can change depend on the
printer you selected.
4. Select OK to close the dialog box.
5. After making any necessary changes to the print parameters,
select OK to start the print job.
Note: The way you access the printer driver varies depending on the
programs you use.
Print Settings
Most Windows applications allow you to make changes to the printer
settings. This changes the number of copies, sequence of the pages,
paper orientation, and margins.
If you click Properties, Setup, or Options in the Print dialog box,
you’ll access the printer driver’s dialog box. It allows you to change
additional printer settings.
Note: Most Windows applications will override settings you specify in the
printer driver. Change all printer settings available in the software
application first, and any remaining settings with the printer driver.
Operating Your Printer
31
Olivetti PG L8en includes 5 tabs.
Paper Options
Using this tab, you can change the number of copies, page
orientation, paper size, paper source, and so on. For detailed
information about each setting, click Help at the bottom of the dialog
box.
Graphics
Using this tab, you can change graphics mode, resolution, text mode,
toner saver, and so on. For detailed information about each setting,
click Help at the bottom of the dialog box.
Overlays
Using this tab, you can create, delete and load over lay. For detailed
information about each setting, click Help at the bottom of the dialog
box.
Watermarks
Using this tab, you can edit, save, delete and control watermartk. For
detailed information about each setting, click Help at the bottom of
the dialog box.
About
This tab shows the software version and useful information about
your printer.
32
Operating Your Printer
Remote Control Panel (RCP) for Windows/DOS User
Windows/DOS users can change print setting with the Remote
Control Panel, program.
Windows 3.1x
1. From Program Manager, double-click File Manager.
2. In the “pg18util”, double-click “winrcp.exe”.
3. The Remote Control Panel screen appears.
After you change settings, you must send it to the printer by pressing
the Send button.
Windows 95/98/NT 4.0
1. Select “Program” from the “start” ment.
2. Select “Olivetti PG L8en utility”.
3. Click “Remote Control Panel”.
4. The Remote Control Panel screen appears.
After you change settings, you must send it to the printer by pressing
the Send button.
DOS
Execute “dosrcp.exe” installed in your HDD.
Operating Your Printer
33
The Remote Control Panel dialog box includes six tabs.
PRINTER
Power Save
Determines the length of time the printer waits after a job is printed
before it goes to a reduced power state. If the printer is used
constantly, select OFF which keeps the printer ready to print with
the minimum warm-up time. This uses more energy to keep the
printer warm and ready to print.
Timeout
Determines the amount of time in seconds the printer waits before
printing the last page of a print job that does not end with a
command to print the page.
Auto Continue
It determines the printer action when the user prints a page without
paper in the manual feed slot but the paper source is set to manual
feed. If Auto Continue is ON the printer picks up the paper from
tray after 10 seconds. If Auto Continue is OFF the printer waits
forever until the user inserts paper into the manual feed slot.
Emulation
You can select the emulation for printing a document.
Econo Mode
To get the most from your toner supply, set Econo Mode to ON. If
you set Econo Mode to ON, print quality may be reduced.
Jam Recovery
If paper jams as it exits to the output bin, the data on the jammed
page will be lost. If you set Jam Recovery feature to ON, the printer
keeps the image for a printed page until the printer signals that the
page has successfully exited the printer. The printer reprints all
jammed pages.
With the feature set to OFF, the printer does not reprint a page that
has jammed.
34
Operating Your Printer
PAGE SETUP
Paper Size
Sets the paper size.
Lines Per Page
Use this menu item to change the number of lines that print on
each page. The setting can range from 5 to 128 lines per page.
Copies
Sets the number of copies printed for each page.
Orientation
Determines how the printing is oriented on the page.
FONT SETUP
Typeface
Allows you to select the desired typeface. This setting is ignored
when the software application specifies a font.
Symbol Set
Determines the symbol set. A symbol set is a set of alphabetic and
numeric characters, punctuation, and special symbols used when
printing with a selected font.
Pitch
If you chose a scalable monospaced font, you can select the font
pitch. Pitch refers to the number of fixed-space characters in a
horizontal inch of type.
Point Size
If you chose a scalable typographic font, you can select the point
size for the font. Point size refers to the height of the characters in
the font. One point equals approximately 1/72 of an inch. You can
select point sizes from 4 to 999.75 in increments of 0.25 points.
Font List
Prints the font list showing all the fonts available for PCL
emulation.
Operating Your Printer
35
EPSON
Font
Allows you to select the desired font of EPSON.
Autowrap
It determines the printer performs line feed automatically when
the data to print are over the right margin.
Character Set
It selects the set of characters printed for specific character codes.
Character Table
It selects the character sets.
LPI(Lines Per Inch)
It sets the line spaceing.
Pitch
It sets the number of characters per inch.
Font List
Prints the font list showing all the fonts available for EPSON
emulation.
QUALITY
Density
Determines the overall density of the printed image.
SMET
SMET(Olivetti Memory Enhancemant Technology) mode makes
the printer process more data by optimizing the memory. With this
mode set to ON,the complex data can be processed.
SRT
Use the printer’s RET to produce print with smooth angles, curves
and edges.
ABOUT
This tab shows the software version and copyright information.
36
Operating Your Printer
Status Monitor(SM) for Win 3.1x/95/98 Users
Accessing status monitor.
In Windows 3.1x
1. From Program Manager, double-click File Manager.
2. In the “pg18util”, double-click “winsm.exe”.
3. The “Status Monitor” screen appears.
In Windows 95/98
1. Select “Program” from the “start” ment.
2. Select “Olivetti PG L8en utility”.
3. Click “Status Monitor”.
4. The Status Monitor screen appears.
Status Monitor
The status Monitor’s dialog message. Show the following meanings.
1. Printer Ready
It show the printer is ready.
2. Printer Off-Line
It show the status of printer is off-line.
3. Cover open or Missing catridge
It show the printer’s cover is open or developer catridge is not
installed comedly.
4. Paper Empty
It show the printer has run out of paper.
5. Paper Jam
There is paper jammed in the printer.
6. Check print cable or Power
It show the printer is off or not connected properly.
Operating Your Printer
37
MEMO
38
Operating Your Printer
Chapter 4
Troubleshooting
and Maintenance
Poor Print Quality
Problem
Light or blurred
characters
Smudged or dark
characters
Irregular or missing dots
Solid black areas on
transparencies or paper
contain white streaks
Poor printer quality
Insufficient memory
40
Action
• Hot/humid or cold/dry weather conditions may affect
how well toner adheres to paper. Select the next darker
print setting.
• Turn Econo Mode off using Remote Control Program.
• Make sure the Toner Cartridge is installed correctly.
• Toner Cartridge may be out of toner. Install a new
Cartridge.
• Make sure you are using the correct type of paper. See
“Selecting Paper Types and Feed Source” on page 18.
• The Toner Cartridge may be defective. Remove it and
check for damage. Install a new Cartridge if needed.
• Make sure the paper is straight and unwrinkled.
• If printing on transparencies, try changing the fill pattern
in your application.
• The paper may be too damp. Try printing with a different
batch of paper.
• Try using a different fill pattern in your application.
• The Toner Cartridge may be defective. Remove and check
the Cartridge for damage. Install a new Cartridge if
needed.
• Try a different type of paper. Paper designed for use with
xerographic copiers give the best quality.
• Try a different type of paper. Paper designed for use with
xerographic copiers give the best quality.
• You may be printing on the wrong side of the paper. Some
paper has a right side for printing. If the print quality is
not as clear as you would like it to be, try turning the
paper over and printing on the other side.
A page is printed with the “PCL 6:Insufficient Memory”
message. There is not enough memory installed to print
the page. Print the page with a lower resolution or expand
the printer memory. See page 52 for further details on
how to expand the printer memory.
Troubleshooting and Maintenance
Paper Problems
Problem
Paper sticks
together/multiple sheets of
paper feed
Action
• Remove paper from the paper feeder and flex or fan the
paper.
• Make sure there is not too much paper in the paper
tray. Depending on the thickness of your paper, the
automatic feeder holds up to 150 sheets.
• Make sure you are using the correct type of paper. See
“Selecting Paper Types and Feed Source” on page 18.
• Different types of paper may be stacked in the
automatic feeder. Load just one type of paper.
Paper fails to feed
• Remove paper from the paper feeder and flex or fan the
paper.
• Make sure the paper source you selected in your
application is correct.
• Remove any obstructions inside the printer.
Paper skews or buckles
• Make sure there is not too much paper in the automatic
feeder. Depending on paper thickness, the automatic
feeder can hold up to 150 sheets of paper.
• Make sure the paper guides do not cause the paper to
bow in the paper feeder.
• Make sure you are using the correct type of paper. See
“Selecting Paper Types and Feed Source” on page 18.
Envelopes skew
• Make sure the paper guides do not cause envelopes to
bow in the paper feeder.
• Make sure the envelopes are loaded properly, and that
there are no more than 10 envelopes in the automatic
feeder.
Envelopes fail to feed
correctly
• Try a different kind. Envelopes designed for laser
printers will produce the best results.
• Envelopes may not match specification for this
machine.
Troubleshooting and Maintenance
41
Problem
Transparencies or
envelopes do not feed
correctly
Action
• The film or envelopes may not be loaded correctly.
Make sure you load no more than 10 transparencies or
envelopes in the automatic feeder. Depending on the
thickness, the maximum capacity may need to be
reduced.
• When you feed into the manual feeder, you must load
one sheet at a time.
Repeated paper jams
occur
• The paper you are using may be causing the jams. Fan
the paper before stacking it in the paper feeder. This
keeps the sheets from sticking together.
• Check that the paper you are using and your printing
environment are within the specifications of the unit.
Printing Problems
Problem
Action
Power is turned on but the
READY light is not on
• Be sure to turn on the printer power switch.
The operator panel
indicator lights do not come
on when printer is turned on
• Make sure the printer power cord is firmly attached at
the back of the printer and at the electrical outlet.
Printer seems to be
printing, but pages are
blank
• Be sure to turn on the printer power switch.
• Make sure the Toner Cartridge is installed.
• The Toner Cartridge may be empty. Install a new Toner
Cartridge.
• The Toner Cartridge may be defective. Remove and
check the Cartridge for damage. Install a new
Cartridge if needed.
Printer power is on, but
nothing prints
• Make sure that the printer interface cable is firmly
inserted into the interface connector of the printer.
• Print a test page to determine if the problem is with the
printer or the PC. If you can print a test page, the
problem is in the PC or application. If you can’t print a
test page, you have a mechanical problem and should
call for service. The printer may not be setup properly.
42
Troubleshooting and Maintenance
Problem
Printer does not print even
though a paper jam has
been cleared
Action
• Open and close the cover to restart the printer.
Unexpected characters
are printed or characters
are missing
• Change the parallel interface cable.
Cannot close the printer
cover
• Make sure the Toner Cartridge is properly installed.
Printout does not match
paper size
• Paper may not be loaded and aligned correctly in the
paper feeder.
• Make sure you are using the correct printer driver.
• The application’s paper size and margin settings
may be incorrect.
• The selected printer driver may be incorrect. Make sure
you select the PG L8en as the default printer in your
application.
All indicator lights are
blinking
• Turn the printer off for a minutes, then turn the printer
back on.
• If the error persists, contact your dealer or technical
support.
Software Problems
Problem
Action
Incorrect fonts
•TrueType fonts may be disabled. Use the Fonts dialog
box in the Control Panel to enable TrueType fonts.
Half of the page is blank.
•The page layout is too complex. Simplify the page
layout and remove any unnecessary graphics from the
document if possible. You can also lower the print
resolution to 300dpi.
•The page orientation setting may be incorrect. Change
the page orientation in the Printer Setup dialog box.
•The paper size and the software paper size settings do
not match. Insert the correct paper into the printer or
change the software paper size settings.
Troubleshooting and Maintenance
43
Problem
The printer prints the
wrong data, or it prints
incorrect characters.
Action
• The printer cable might not be connected properly.
Check the printer cable connection.
• There may be a problem with the printer driver
software. Exit Windows and reboot the computer. Turn
the printer off and then back on again.
• The printer cable specifications may be incorrect. Use
the printer cable supplied with the printer or replace
the cable with an IEEE-1284 rated cable.
Printing is too slow.
• If using Windows 3.1x, Print Manager may be
disabled. From the Control Panel Printers menu, check
the Use Print Manager box.
• The computer may have insufficient random-access
memory (RAM). Install more random-access memory
(RAM) in your computer.
Before You Call For Service
If you’re unable to solve printer problems, you may want to call for service. Before calling,
however, check these things:
• Is the power cord plugged into the printer?
• Is the power cord plugged directly into a wall outlet?
• Is your printer connected properly to your computer?
• Are all other devices attached to your printer plugged in and turned on?
• Is the wall outlet live?
• Has a power outage occurred in your area?
• Is a Toner Cartridge installed in the printer?
• Is the cover closed completely?
Once you’ve checked all these things, turn your printer off and back on again. If your
printer is still not operating properly, call your point of purchase for service.
If the READY light is on, print out a test page by pressing the operator panel button until
each of the indicators start to blink in turn, and release the button. The Test Page lists your
printer model, any options installed, and the user default settings. The service
representative will probably ask for this information.
44
Troubleshooting and Maintenance
Clearing Paper Jams
If the paper has just started to feed from the feeder when the
jam occurs:
1. Pull the jammed paper back out of the feeder toward you.
2. Open and close the cover to resume printing.
Troubleshooting and Maintenance
45
If the jam occurs inside the printer:
1. Open the cover, and remove the Toner Cartridge.
2. Grasp the paper on both sides and gently pull out toward you.
If the jam occurs near the fusing unit, do not pull the paper
through the fuser or you may damage the fusing unit.
3. Check that there is no other paper in the printer.
4. Close the cover. The printer continues printing.
46
Troubleshooting and Maintenance
Tips for Avoiding Paper Jams
By carefully selecting print materials and loading them properly, you
should be able to avoid most paper jams. If jams occur frequently, make
sure you are following these tips to avoid jams.
• Follow the procedures in “Loading a Stack of Paper” on page 6 to load
paper properly.
• Do not overload the paper feeder. The automatic feeder can hold up to
150 sheets and the manual feeder can hold only one sheet at a time.
• Flex, fan, and straighten the paper before loading it.
• Fan stacks of labels or transparencies before loading them into the
automatic feeder. If jams do occur using the automatic feeder, try
feeding one sheet at a time in the manual feeder.
• Do not load wrinkled, creased, damp, or highly curled paper.
• Do not mix paper types in the automatic feeder.
• Use only recommended print materials.
• Make sure the recommended print side is face up when loading the
feeders.
• Keep print materials stored in an acceptable environment.
Troubleshooting and Maintenance
47
Cartridge Maintenance
To get the maximum benefit from your Toner Cartridges:
•Do not remove a Toner Cartridge from its packaging until you are
ready to install it.
•Do not refill Toner Cartridge. The printer warranty does not cover
damage caused by using a refilled Cartridge.
•Store Toner Cartridge in the same environment as the printer.
•Do not remove a Toner Cartridge from the printer except to replace
it, clean it or clear a paper jam. Replace the Cartridge immediately.
Replacing Toner Cartridge
1. Hold the printer cover using hands, and pull it toward you.
2. Lift up and pull out the old Toner Cartridge. Follow the
instructions printed on the cartridge box to recycle the used
Cartridge.
3. Unpack the new Toner Cartridge, and rock it 5 or 6 times to
distribute the toner.
4. Find the cartridge slots inside the printer, one each side.
48
Troubleshooting and Maintenance
5. Grasp the handle and slide the Cartridge down between the
Toner cartridge slots. Gently push down on the Cartridge until it
stops in place.
6. Close the printer cover.
Cleaning OPC Drum
If you are getting streaks or spots on your prints, the OPC drum on
your printer may need to be cleaned.
To clean the OPC drum, press and hold the operator panel button
until all indicator lights come on steadily.
The printer starts feeding paper and prints one cleaning sheet stained
with toner.
Q&A
Q When I use Olivetti Printer in EPSON Dot Printer Environment,
sometimes I can not get the output I want.
A Change the emulation to EPSON FX-850 in Printer Tab. You can
change that menu by Remote Control Panel. There are two kinds of
Remote Control Panel for Windows and DOS.If you install RCP
Driver using CD-ROM, Remote Control Panel for Windows will be
created in “Olivetti PG L8en Utility” Program Folder. If you want
Remote Control Panel for DOS, you have to install using CD-ROM.
Troubleshooting and Maintenance
49
MEMO
50
Troubleshooting and Maintenance
Chapter 5
Printer Options
Optional Memory Card
Your printer comes with 4 Mb of memory. You can install an optional
memory card for a maximum of 32 Mb of printer memory.
Note: EDO type, no party check, 32 bit data process, access time: less
than 60nS.
1. Turn the printer power Off (O) and unplug the printer power
cord and all cables from the back of the printer.
2. Open the front cover and remove the Toner Cartridge. Refer to
‘Replacing Toner Cartridge’ on page 48.
3. Push down on the feeder and stacker extenders until both are
recessed into the printer body.
4. Turn the printer upside down, and remove all screws securing the
shield cover, then remove it.
Shield cover
52
Printer Options
5. Locate the connector on the control board.
Control board
Connector
6. Hold the memory card with the connection pointing toward the
control board, and insert all the way into the connector at a 30o
angle.
Memory Card
Printer Options
53
7. Push it away from you, until it snaps into place.
Make sure both metal clips on the connector are fastened and the
two pins on the connector are visible through the holes on each
end of the memory card. The pins should be flush with the surface
of the card.
Pin
Metal clip
Note: When you disassemble the memory card, push out on the metal
clips at each end of the connector, and pull it toward you.
Metal clip
8. Reassemble the shield cover.
9. Turn the printer back over and replace the Toner Cartridge. Pull
out the feeder and stacker extenders. Then, reconnect the printer
cable and power cord and power ON the printer.
54
Printer Options
Appendix
Laser Safety Statement
WARNING Never operate or service the printer with the protective cover removed from
the Laser/Scanner assembly. The reflected beam, although invisible, can
damage your eyes.
CAUTION
-INVISIBLE LASER RADIATION WHEN THIS COVER IS OPEN.
DO NOT OPEN THIS COVER
VORSICHT
-UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG
GEÖFFENT. NICHT DEM STRAHL AUSETZEN.
ATTENTION
-RAYONNEMENT LASER INVISIBLE EN CAS D’OVERTURE.
DANGEREUSE AU FAISCEAU.
ATTENZIONE
-RADIAZIONE LASER INVISIBLE IN CASO DIAPERTURA.
EVITARE L’ESPOSIZIONE AL FASCIO.
PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE AL
RAYO.
ADVARSEL
-USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE ER
UDE AF FUNKTION UNDGÅ UDSAETTELSE FOR STRÅLNING.
ADVARSER
-USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I
STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.
VARNING
-OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN
ÅR URKOPPLAD. BETRAKTA EJ STRÅLEN STRÅLEN AR FARLIG.
VARO
-AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.
Safety Information
PRODUCT SAFETY
EEC (Europe)
IEC 60950/EN 60950 (TÜV GS Certification)
CB
IEC 60950
LASER SAFETY
EEC (Europe)
56
Appendix
HD 194. & EN 60825
Specifications
Item
Engine
Description
Remarks
Speed
8 PPM
Resolution
600 DPI
Developing
Eletrophotography
method/Toner
Non-mag monocomponent
Warm up time
Less than 30 sec.
at normal condition
First print time
Less than 19 sec.
from idle mode
Duty cycle
Maximum 6,000 pages per month
Size (w x d x h)
345 x 365 x 224 mm
Weight
Less than 16.5 Ib (7.5 Kg)
Power consumption
Printing: 200W avg./450 W max.
EUROPE: 220~240 VAC,
Sleep mode: Less than 15 W
47~63 Hz
Noise level
Printing: <48 dB
Sleep mode: Background noise
Input capacity
Multi-Page Feeding
150 sheets (automatic feeder)
1 sheet (manual feeder)
Output capacity
Paper
100 sheets in face-down stacker
1 sheet in face-up stacker
Handling
Paper size
A4, Letter, Legal, Executive, B5
COM-10, Monarch, DL, C5, C6, A5,
Custom paper size
Toner
Cartridge
Controller
Type
Cartridge
Life time
5,000 pages at 5 % density
Charging/Transfer
Contact roller Charging & Transfer
Econo mode
Yes
CPU
32 bit RISC CPU 33 MHz
Emulation
PCL,PCL6, EPSON FX-850
Memory
4 Mb Standard
By Controller
Max up to 32 Mb
Interface
IEEE1284 B type 1, USB
Appendix
57
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