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XTENDEX
®
Series
600 FOOT EXTENDERS
Installation and Operation Manual
ST-C5KVM-600
PS/2 KVM Extender
Man014 Rev. 9/11/18
TRADEMARK
XTENDEX is a registered trademark of Network Technologies Inc in the U.S. and other countries.
COPYRIGHT
Copyright © 2003, 2018 by Network Technologies Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of Network Technologies Inc, 1275 Danner Drive, Aurora, Ohio 44202.
CHANGES
The material in this guide is for information only and is subject to change without notice. Network Technologies Inc reserves the right to make changes in the product design without reservation and without notification to its users.
Note: Shielded CAT 5,5e, or 6 cable must be used to connect to LOCAL and REMOTE units in order to meet CE emission and immunity requirements .
Note: CATx connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products should not be run underground, outdoors or between buildings.
WARNING: Outdoor or underground runs of CATX cable could be dangerous and will void the warranty.
WARNING: The CATx connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products must be wired straight through (pin 1 to pin 1, pin 2 to pin 2, etc.) The use of a CROSSOVER CABLE will damage the extender and void your warranty.
CE Statement
We, Network Technologies Inc, declare under our sole responsibility that the ST-C5KVM-600, STC5KVMRS-600, STC5KVMA-
600, ST-C5V-600, STC5VRS-600 and ST-C5VA-600 is in conformity with European Standard EN55022.
External Ground
This product is equipped with grounding hardware to prevent interference from sources of electrical noise that could interfere with the normal operation of the XTENDEX or damage it. Use either the crimp-on lug or solder terminal to secure a properly grounded wire (connected to earth ground) to the
XTENDEX.
Failure to make this connection may result in poor video quality at the
Crimp-on connected monitor(s).
Solder terminal i
TABLE OF CONTENTS
Introduction.................................................................................................................................................................... 1
Materials ......................................................................................................................................................................... 2
Features and Functions................................................................................................................................................ 4
Limitations ..................................................................................................................................................................... 6
Preparation for Installation........................................................................................................................................... 7
Installation...................................................................................................................................................................... 8
Installing The Local Unit (models with VGA video connectors).................................................................................. 8
Installing the Local Unit (models with only KM connectors) ...................................................................................... 10
Connect The CATx Cable.......................................................................................................................................... 11
Installing The Remote Unit (models with VGA video connectors)............................................................................. 11
Installing The Remote Unit (models with only KM connectors) ................................................................................. 13
Connect the CATx cable............................................................................................................................................ 13
Models With One Remote....................................................................................................................................... 13
Models With Two Remotes..................................................................................................................................... 14
Plug-in and Boot Up................................................................................................................................................... 15
Video Quality ............................................................................................................................................................... 16
Command Mode ........................................................................................................................................................ 17
Enter Command Mode............................................................................................................................................ 17
General Video Quality Adjustment ...................................................................................................................... 17
Update DDC at Remote....................................................................................................................................... 17
Update DDC at Local........................................................................................................................................... 17
Mix DDC .............................................................................................................................................................. 18
Reset Defaults ..................................................................................................................................................... 18
Exit Command Mode .............................................................................................................................................. 18
Other DDC Support ................................................................................................................................................... 18
Automatic EDID Updates........................................................................................................................................ 18
Manual EDID Capture............................................................................................................................................. 19
More About DDC ................................................................................................................................................. 20
Technical Specifications ............................................................................................................................................ 21
Interconnection Cable Wiring Method ...................................................................................................................... 22
Troubleshooting .......................................................................................................................................................... 23
Index ............................................................................................................................................................................. 24
Warranty Information .................................................................................................................................................. 24
TABLE OF FIGURES
Figure 1- Connect the Local Unit with VGA video and RS232 support to the CPU............................................................................ 8
Figure 2- Connect the Local Unit with Audio support to the CPU ...................................................................................................... 9
Figure 3- Connect the local user to the XTENDEX Local Unit ........................................................................................................... 9
Figure 4- Connect stereo speakers to XTENDEX Local Unit with audio support ............................................................................. 10
Figure 5- Connect Local Unit with only keyboard and mouse support ............................................................................................. 10
Figure 6- Connect CATx cable to Local Unit.................................................................................................................................... 11
Figure 7- Connect the Extended Components to the Remote Unit .................................................................................................. 12
Figure 8- Connect speakers to the Remote Unit .............................................................................................................................. 12
Figure 9- Connect keyboard and mouse to Remote Unit ................................................................................................................. 13
Figure 10- Connect the CATx cable to the Remote Unit .................................................................................................................. 13
Figure 11- Connect CATx cables between Local and Remote Units ............................................................................................... 14
Figure 12- Connect the AC adapter to the Remote Unit .................................................................................................................. 15
Figure 13- Buttons for video quality adjustment............................................................................................................................... 16
Figure 14- DDC Update Button on Local with Dual Remote Support............................................................................................... 19
Figure 15- Connect remote monitor for EDID capture ..................................................................................................................... 19
Figure 16- View looking into RJ45 female........................................................................................................................................ 22
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NTI XTENDEX 600 Foot Extenders
INTRODUCTION
The XTENDEX Series CAT5 Extender (XTENDEX) is designed to enable one CPU to be controlled by two users, one local and one remote. The remote user can be located as much as 600 feet away from a PS/2 CPU via Category 5/5e/6 (CATx) unshielded twisted-pair cable. The local user will be located near the CPU.
Options:
Local Supporting Two Remotes- The XTENDEX series 600 foot PS/2 extender is available supporting two Remote Units from a single Local Unit if needed. See chart below for available models and features. When ordering the XTENDEX with dual Remote support, Remote Units are ordered separately.
The XTENDEX Series Extender is extremely simple to install and has been thoroughly tested to insure reliable performance.
Through the use of Category 5\5e\6 cable it is possible to economically increase the flexibility of a computer system. Here are some of the features and ways this can benefit any workplace:
Allows the placement of computer peripherals (monitor, keyboard, and mouse) in a location where
only these parts are needed without having the CPU there too, taking up valuable space
Allows a PS/2 CPU to be accessed by both a local and remote user (up to 600 feet away)(most models-see chart below)
Compatible with XGA and VGA systems
Provides crisp and clear resolution up to 1024 x 768 @ 600 feet (see page 21 for more details)
Compatible with all NTI switches and splitters, enabling the joining of products to create a system that
satisfies all networking needs
Video quality adjustment, for varying lengths of cable, is automatic (most models, see below and
page 20) providing optimum image quality
Audio frequency response is 20Hz to 20Khz, + 1dB (models with audio support only)
Digital transmission of audio signals reduces any loss in quality (models with audio support only)
This manual covers each of the XTENDEX Series CAT5-600 Extender models offered. Some features described in this manual are available in some models and not in others. The chart below shows the features supported in each:
Model
ST-C5KVM-600
ST-C5KVMA-600
Video Kybd/ Mse
Support
Audio
Support
VGA Yes No
VGA Yes Yes
# of Remotes
Supported
RS232
Support
Video Quality
Adjustment
1 No Automatic
1 No Automatic
ST-C5KVMRS-600
ST-C5V-600
ST-C5VA-600
VGA Yes No
VGA No No
VGA No Yes
1 Yes Automatic
1 No Manual
1 No Automatic
ST-C5VRS-600
ST-2C5V-L-600
VGA No
VGA No
No
No
ST-2C5VA-L-600 VGA No Yes
ST-C5KVMRS-600-SCI VGA Yes No
ST-C5KM-600
1 Yes Automatic
2
2
No
No
Manual
Automatic
1 Yes Manual
only
Note: Models shaded in blue (ST-2C5V(A)-L-600) provide Remote Unit-only support for devices, no Local Unit support.
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NTI XTENDEX 600 Foot Extenders
MATERIALS
Materials supplied with ST-C5xxxx-600:
NTI XTENDEX Local Unit
NTI XTENDEX Remote Unit
2- 120VAC or 240VAC at 50 or 60Hz-9VDC/1.0A AC Adapters (only 1 ST-C5KM-600)
Materials supplied with ST-2C5xxxx-L-600:
NTI XTENDEX Local Unit
1- 120VAC or 240VAC at 50 or 60Hz-9VDC/1.0A AC Adapter
Additional materials may need to be ordered, depending upon the configuration :
CAT5/5e/6 unshielded twisted-pair cable(s) terminated with RJ45 connectors wired straight thru- pin 1 to pin 1, etc. (see pg.
8 for proper EIA/TIA 568 B wiring method)
Note: Shielded CAT5, 5e, or 6 cable must be used to connect to LOCAL and REMOTE units in order to meet CE emission requirements.
Cable(s) needed if Local Unit will be located further than 15" from the CPU
Model Cable(s) needed
ST-C5KVM-600
ST-C5KVMRS-600
VKMEXT-xx (xx= 3/6/10/15/25/35/50/75/100 feet)
VKMEXT-xx and DINT-xx
ST-C5KVMA-600 VKMEXT-xx and SA-xx-MF
ST-C5V-600 VEXT-xx
ST-C5VRS-600 VEXT-xx and DINT-xx
ST-C5VA-600 VEXT-xx and SA-xx-MF
The chart above also applies to Local Unit models with support for two remotes.
Cables Lengths Available
Cable xx= Length in feet
VKMEXT-xx
VEXT-xx
3/6/10/15/25/35/50/75/100
3/6/10/15/25/35/50/75/100
DINT-xx 6/10/15
SA-xx-MF 6/12/25/50
VVKINT-xx 3/6/10/15/25
VVKEXT-xx 35/50/75/100
Legend: xx= 3, 6, 10, 15 or 25 foot length
MM= cables have male connectors on both ends (except for the DB9) and are only used with Local Units
Note: If two users will be connected (one local and one remote), two of the cables without the “MM”
(i.e. VMCTINT-xx) will be needed.
Contact your nearest NTI distributor or NTI directly for all of your KVM needs at 800-RGB-TECH (800-742-8324) in US & Canada or 330-562-7070 (Worldwide) or at our website at http://www.networktechinc.com and we will be happy to be of assistance.
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NTI XTENDEX 600 Foot Extenders
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NTI XTENDEX 600 Foot Extenders
FEATURES AND FUNCTIONS
1.
Green LED- power indicator- illuminates when power has been supplied to the unit
2.
Yellow LED- traffic indicator- illuminates when there is communication between the local and remote units.
3.
Cat 5- RJ45 female- for connecting the CAT 5 cable
4. Video Connector- 15HD female- for connecting the local user's VGA monitor
5a. RS232 Connector- 9D male- for connecting the local user's touchscreen monitor (models with RS232
support only)
5b. Audio Jack- 3.5mm stereo audio jack- for connecting to local speakers (models with audio support only)
6. Mouse Connector- green female 6 miniDIN- for connecting the local user's mouse
7.
Keyboard Connector- purple female 6 miniDIN- for connecting the local user's keyboard
8. Video Connector- blue 15HD male- for connecting to the video port on the CPU or KVM switch
9.
Mouse Connector- green male 6 miniDIN- for connecting to the mouse port on the CPU or KVM switch
10.
Keyboard Connector- purple male 6 miniDIN- for connecting to the keyboard port on the CPU or KVM switch
11a. RS232 Connector- light gray 9D female- for connecting to the RS232 port on the CPU or KVM switch
(models with RS232 support only)
11b. Audio Plug- 3.5mm stereo audio plug- for connecting to CPU audio line out (models with audio support
only)
12.
Keyboard Connector- purple female 6 miniDIN- for connecting the remote user's keyboard
13.
Mouse Connector- green female 6 miniDIN- for connecting the remote user's mouse
14a. RS232 Connector- 9D male- for connecting the remote user's touchscreen monitor (models with RS232
support only)
14b. Audio Jack- 3.5mm stereo audio jack- for connecting to remote speakers (models with audio support only)
15.
9VDC- 1.0A- connection jack for the AC adapter
16. Video Connector- 15HD female- for connecting the remote user's monitor
17.
Buttons- for manually adjusting video quality (models ST-C5V-600 and ST-C5KVMRS-600-SCI only)
18.
DDC Update- Button used to send updated EDID to the graphics card in the CPU (supported models only)
Note: The 15HD female port on the ST-2C5V(A)-L-600 is used for EDID capture only (see page 18).
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NTI XTENDEX 600 Foot Extenders
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NTI XTENDEX 600 Foot Extenders
LIMITATIONS
Hot-plugging of devices is supported provided devices were originally connected at power-up.
In order for two users to share a PS/2 CPU, the user in control must pause for at least 3 seconds before another user can take control. After the 3 second pause, either user can take control of the CPU.
For models with RS232 support:
The RS232 ports on the Local and Remote Units will support serial devices other than touchscreen monitors as follows:
2 simple devices (i.e. mice) connected to each unit, or
1 complex device (i.e. serial modem, RS232 command port on an NTI switch) connected to
either the Remote or Local Unit.
In order for two users to share a PS/2 CPU, the user in control must pause for at least 3 seconds before another user can take control. After the 3 second pause, either user can take control of the CPU.
The RS232 port supports all baud rates up to 56K bits per second and the attached CPU must be configured accordingly.
For models with audio support:
The audio input of the XTENDEX with audio support is compatible with the following standard CPU audio outputs:
Line out - typically lime green in color
Speaker out- typically orange in color
Headphone out- typically located on the CD-ROM
The audio output of the XTENDEX with audio support is compatible with self-powered stereo speakers.
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NTI XTENDEX 600 Foot Extenders
PREPARATION FOR INSTALLATION
Locations should be chosen for the monitors, mice, and keyboards that also have space to connect the Remote and Local
Units within the distance provided by the cables. If extension cables are needed, contact NTI for the cables required.
The CATX cables must be run to the locations where the Remote and Local Units will be connected. Be careful to route the cables away from any sources of magnetic fields or electrical interference that might reduce the quality of the video signal
(i.e. AC motors, welding equipment, etc.).
All cables should be installed in such a way that they do not cause stress on their connections to the equipment. Extended lengths of cable hanging from a connection may interfere with the quality of that connection. Secure cables as needed to minimize this.
Properly shut down and disconnect the power from the CPU and monitors to be separated. If other equipment is involved whose connections are being interrupted, be sure to refer to the instruction manuals for that equipment for proper disconnection and re-connection procedures before proceeding.
Local and Remote Units should be grounded through either a display or source that uses a 3-prong power cord. If only one unit is grounded, shielded CAT5 cable should be used.
Note: CATX connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products should not be run underground, outdoors or between buildings.
WARNING: Outdoor or underground runs of CATX cable could be dangerous and will void the warranty.
External Ground
This product is equipped with grounding hardware to prevent interference from sources of electrical noise that could interfere with the normal operation of the XTENDEX or damage it. Use either the crimp-on lug or solder terminal to secure a properly grounded wire (connected to earth ground) to the
XTENDEX.
Failure to make this connection may result in poor video quality at the connected monitor(s).
Crimp-on
Solder terminal
7
NTI XTENDEX 600 Foot Extenders
INSTALLATION
Installing The Local Unit (models with VGA video connectors)
1.
Plug the cables of the Local Unit into the back of the CPU. (See Figure 1.) a) Connect the blue 15HD cable end to the VGA port on the back of the CPU. b) Connect the purple 6 pin miniDIN cable end with the keyboard symbol
on it to the keyboard port on the back of the CPU. (KVM models only) c) Connect the green 6 pin miniDIN cable end with the mouse symbol
on it to the mouse port on the back of the CPU. (KVM models only)
(Keyboard)
(Mouse)
DEVICE
CONNECTORS
6 pin miniDIN
Female
Connector
SERIAL
CONNECTOR
(LIGHT GRAY- RS232)
(PURPLE-KEYBOARD)
(GREEN-MOUSE)
6 pin miniDIN
Male Connector
9D Female Connector
NTI
R
Network Technologies Inc
XTENDEX
-
+
9D Male
RS232 Connector (BLUE- VIDEO)
PS/2 CPU
CONNECTOR
VIDEO
15HD Female
Video Connector
15HD Male
Video Connector
ST-C5KVMRS-600 Local Unit
(Front View)
Figure 1- Connect the Local Unit with VGA video and RS232 support to the CPU d) If the Local Unit has RS232 support, connect the light gray 9D cable end to the RS232 port on
the back of the CPU. e) If the Local Unit has Audio support, connect the black 3.5mm stereo plug into the "line out",
"spkr", or "headphones" jack on the back of the CPU. (See Figure 2)
Notes:
If all 3 jacks are available, use the jack marked "line out".
The "line out" jack is typically lime green and may be marked with this symbol
The "spkr" jack is typically orange, and may be marked with this symbol
The "headphones" jack may be marked with this symbol
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NTI XTENDEX 600 Foot Extenders
AUDIO CONNECTOR line out
ONE WILL BE MARKED "line out" ,"spkr", "headphones"
OR WITH THIS SYMBOL
PS/2 CPU
(PURPLE-KEYBOARD)
(GREEN-MOUSE)
(BLUE- VIDEO)
(BLACK- AUDIO)
NTI
R
Network Technologies Inc
XTENDEX
ST-C5KVMA-600 Local Unit
(Front View)
3.5mm Stereo Plug
Figure 2- Connect the Local Unit with Audio support to the CPU
-
2.
Make connections for a local user (see Figure 3) a) Connect the cable from the local user's VGA monitor to the female 15HD port on the Local Unit. b) Connect the local user's keyboard to the purple 6 pin miniDIN female port on the Local Unit. c) Connect the local user's mouse to the green 6 pin miniDIN female port on the Local Unit.
9D Male
RS232 Connector
ST-C5KVMRS-600 Local Unit (Front and Rear View)
Front View of
Local Unit
NTI
R
Network Technologies Inc
-
XTENDEX
+
Rear View of Local Unit
15HD Female
Video Connector
6 pin miniDIN
Female Connector
VGA
Multi-Scan
Touch-screen
Monitor
PS/2 KEYBOARD PS/2 MOUSE
Local User's Keyboard, Monitor, and Mouse
Figure 3- Connect the local user to the XTENDEX Local Unit
9
+
NTI XTENDEX 600 Foot Extenders d) If the Local Unit has RS232 support, connect the local user's RS232 cable from a touch screen
monitor to the 9D male port on the Local Unit. e) If the Local Unit has audio support, connect the cable from the local speakers to the 3.5mm
stereo audio jack on the Local Unit. (See Figure 4)
ST-C5KVMA-600 Local Unit
Front View
+
NTI
XTENDEX
R
Network Technologies Inc
3.5mm Stereo
Audio Jack
Stereo
Speakers
Figure 4- Connect stereo speakers to XTENDEX Local Unit with audio support
Installing the Local Unit (models with only KM connectors)
1. Plug the cables of the Local Unit into the back of the CPU. (See Figure 5) a) Connect the green 6 pin miniDIN cable end with the mouse symbol on it to the mouse port on the back of the CPU. b) Connect the purple 6 pin miniDIN cable end with the keyboard symbol on it to the keyboard port on the back of the
CPU.
DEVICE
CONNECTORS
(GREEN-MOUSE) 6 pin miniDIN
Male Connector
XTENDEX
6 pin miniDIN
Female Connector
PS/2 CPU
(PURPLE-KEYBOARD)
NTI
R
Network Technologies Inc
ST-C5KM-600 Local Unit
(Front View)
Figure 5- Connect Local Unit with only keyboard and mouse support
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NTI XTENDEX 600 Foot Extenders
Connect The CATx Cable
Connect the CATx cable to the “Cat 5” port on the Local Unit.
(See Figure 6.) When properly inserted the cable end should snap into place.
Note: If an RJ45 wall outlet is being used, connect the other
end of the extension cable to the RJ45 wall outlet.
!
WARNING: Never connect the XTENDEX to an
Ethernet card, Ethernet router, hub or switch or other Ethernet
RJ45 connector of an Ethernet device. Damage to devices connected to the Ethernet may result.
Figure 6- Connect CATx cable to Local Unit
WARNING: The CATx connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products must be wired straight through (pin 1 to pin 1, pin 2 to pin 2, etc.) The use of a CROSSOVER CABLE will damage the extender and void your warranty.
Installing The Remote Unit (models with VGA video connectors)
1. Position the Remote Unit such that the CATx cable, the monitor cable, device cables, and the AC
adapter power connector can each reach the Remote Unit without putting strain on the cables.
2. Connect the monitor cable to the female 15HD video connector on the Remote Unit.
3. Connect the device(s) to the Remote Unit (see Figure 7)(KVM models only).
a) Connect the keyboard to the purple female 6 pin miniDIN connector on the Remote Unit.
b) Connect the mouse to the green female 6 pin miniDIN connector on the Remote Unit.
4. If the Remote Unit has RS232 support, connect the remote user's RS232 cable from a touch
screen monitor to the 9D male port on the Remote Unit.
stereo audio jack on the Remote Unit. (See Figure 7)
5. If the Remote Unit has audio support, connect the cable from the remote speakers to the 3.5mm
11
NTI XTENDEX 600 Foot Extenders
9D Male
RS232 Connector
-
ST-C5KVMRS-600 Remote Unit (Front and Rear View)
+
Front View of
Remote Unit Rear View of Remote Unit
NTI
R
Network Technologies Inc
XTENDEX
6 pin miniDIN
Female Connector
VGA
Multi-Scan
Monitor
15HD Female
Video Connector
PS/2 KEYBOARD PS/2 MOUSE
Remote User's Keyboard, Monitor, and Mouse
Figure 7- Connect the Extended Components to the Remote Unit
3.5mm Stereo
Audio Jack
ST-C5KVMA-600 Remote Unit
Front View
-
+
NTI
R
Network Technologies Inc
XTENDEX
Stereo
Speakers
Figure 8- Connect speakers to the Remote Unit
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NTI XTENDEX 600 Foot Extenders
Installing The Remote Unit (models with only KM connectors)
1.
Position the Remote Unit such that the CATx cable, the keyboard cable, mouse cable and power supply cable can each reach the Remote Unit without putting strain on the cables.
2.
Connect the keyboard to the purple female 6 pin miniDIN connector on the Remote Unit.
3.
Connect the mouse to the green female 6 pin miniDIN connector on the Remote Unit.
ST-C5KM-600 Remote Unit
Front View
-
+
NTI
R
Network Technologies Inc
XTENDEX
6 pin miniDIN
Female Connector
PS/2 MOUSE PS/2 KEYBOARD
Remote User's Keyboard and Mouse
Figure 9- Connect keyboard and mouse to Remote Unit
Connect the CATx cable
Models With One Remote
Make sure the CATx cable has been installed in accordance with the “Preparation for Installation”
instructions on page 3. Connect the CATx cable to the “Cat 5” port on the Remote Unit. (See Figure 10.)
When properly inserted the CATx cable end should snap into place.
Note: If an RJ45 wall outlet is being used, connect the other end of the extension cable to the RJ45 wall outlet.
!
WARNING: Never connect the XTENDEX to an Ethernet card, Ethernet
router, hub or switch or other Ethernet RJ45 connector of an Ethernet device.
Damage to devices connected to the Ethernet may result.
WARNING: The CATx connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products must be wired straight through (pin 1 to pin 1, pin 2 to pin 2, etc.) The use of a CROSSOVER CABLE will damage the extender and void your warranty.
Figure 10- Connect the CATx cable to the Remote Unit
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NTI XTENDEX 600 Foot Extenders
Models With Two Remotes
Connect the CATx cable from each
Remote Unit being used to the “CAT5
Remote 1” and “CAT5 Remote 2” ports on the rear of the Local Unit
(see Figure 11). When properly inserted the cable end should snap into place.
Make the remaining connections to the Remote Units as described beginning on page 11.
!
WARNING: Never connect the
XTENDEX to an Ethernet card, Ethernet
router, hub or switch or other Ethernet
RJ45 connector of an Ethernet device.
Damage to devices connected to the
Ethernet may result.
WARNING: The CATx connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products must be wired straight through
(pin 1 to pin 1, pin 2 to pin 2, etc.) The use of a CROSSOVER CABLE will damage the extender and void your warranty.
Figure 11- Connect CATx cables between Local and Remote Units
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NTI XTENDEX 600 Foot Extenders
Plug-in and Boot Up
1.
Plug the power cord from the monitor into the power outlet.
2.
Connect each AC adapter power connector to the 9VDC ports on the Remote and Local Units Plug each AC adapter into a power outlet. The green LED on the RJ45 connector of both the Remote and Local Units should illuminate, indicating that a proper power connection has been made to them. (See Figure 12.)
Green Power LED
ST-C5KVM-R-600
Rear View of Remote Unit
Yellow Traffic LED
Barrel
9 VDC
ADAPTER
Power Connector
9VDC @ 1.0A OUTPUT
(Outside barrel)
Adapter
(Inside barrel)
2.1 mm x 5.5 mm Female
Figure 12- Connect the AC adapter to the Remote Unit
3.
Turn ON the CPU and Monitor. They should each react as if they were directly connected to each other.
Note: The Traffic LED on each RJ45 connector will illuminate anytime data traffic is passing between the Local and
Remote Units, indicating proper CAT5 cable connection and communication. (See Figure 12)
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NTI XTENDEX 600 Foot Extenders
VIDEO QUALITY
Automatic Video Quality Adjustment
(see chart on page 1)
Video quality adjustment is done automatically to assure the image is as clear as possible.
Note: When the cable is longer than 300 feet some colored lines can be seen at the black-to-white transitions. This is a
normal behavior and is caused by the different twisting rates of each pair of wires in the CATx cable.
Manual Video Quality Adjustment
(see chart on page 1)
It is possible that on initial startup the image on the monitor will not be as crisp as the image normally is. This is due to the frequency characteristics of the CATx cable. It may be necessary to press the "+" or "-" buttons (see Figure 13) until the image is crisp and clear. Press the "+" button if the image is not crisp and clear enough. Press the "-" button if the image has been over-corrected (such that horizontal lines appear to trail or shadow at the edge of an open window). A momentary press of either button will make a minor change in the image. If either button is pressed and held, the changes made will be gradual and continuous. Ultimately, the image quality should improve to a satisfactory level. Once the adjustment is made, it should not be necessary to change it again, as the new settings are stored in memory and become the default settings with each startup.
Note: When the cable is longer than 300 feet some colored lines can be seen at the black-to-white transitions. This is a normal behavior and is caused by the different twisting rates of each pair of wires in the CATx cable.
Side view of ST-C5V-600 Remote Unit
Press using pen or other pointed object to improve screen image
NTI
R
XTENDEX
_ _
+
CAT5
R
ST-C5V-600M
REMOTE UNIT
V
Front View
ST-C5V-600M
Remote Unit
Figure 13- Buttons for video quality adjustment
If the image still lacks definition, configuration adjustments may need to be made to the attached video display equipment. This is a problem most often seen in LCD displays. Check the manual for the equipment having the poor display and look for an "autoadjust" or "auto-configure" feature. Once this is done, you may need to repeat the Video Quality Adjustment procedure described above to achieve the best image.
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NTI XTENDEX 600 Foot Extenders
Command Mode
Depending upon your unit’s date of manufacture, models ST-C5KVM-600, ST-C5KVMA-600 and ST-C5KVMRS-600 may be enabled with a Command Mode feature to perform the following:
fine adjustment of the general video quality
update DDC information between the monitor(s) and CPU
Most of the video quality adjustment is automatic at power ON, but if some adjustment is necessary, this can be done using the keyboard attached to the Remote Unit.
DDC information allows the CPU to detect the video capability of your monitor by transferring EDID data from your monitor to the
CPU. DDC information can be updated from either the keyboard at the Local Unit, or at the Remote Unit.
To determine if your extender has this feature , try entering Command Mode (below) from the keyboard attached to the Remote or Local Unit. If Command Mode is present, the three keyboard LEDs (NumLock, CapsLock, and ScrollLock) will blink at the same time to indicate entrance into Command Mode. If the feature is not present, then the section “Automatic EDID Updates” under “Other DDC Support” applies to your KVM extender.
Enter Command Mode
The user can enter Command Mode using any of three different methods;
Method 1 (Effective from the Remote or Local Unit)
1. Press and hold the left < Shift> key
2.
Press the right < Shift> key
3. Release both keys
Method 2 (Effective from the Remote Unit only)
Press and release the < Scroll Lock > key twice fast (press twice within 1 second)
Method 3 (Effective from the Remote Unit only)
Press and release the left < Shift > key twice fast, then press and release the < Esc > key once , all within 2
seconds
The three keyboard LEDs (NumLock, CapsLock, and ScrollLock) will blink at the same time to indicate entrance into Command
Mode.
General Video Quality Adjustment
Command Mode opens into General Video Quality Adjustment mode. To fine tune the general video quality, press the < Left
Arrow> or < Right Arrow> keys until the desired improvement in the display has been achieved.
Note: General Video Quality Adjustment mode is provided to improve video quality at the remote monitor. Executing this mode from Command Mode when using the keyboard attached to the local unit will have no effect.
Update DDC at Remote
To update DDC information based on the monitor connected to the Remote Unit, press < D> to enter Remote DDC information.
The CapsLock LED will illuminate solid, t he NumLock and ScrollLock LEDs will be OFF . P ress the < Left Arrow> or <Right
Arrow> key to cause DDC information to be updated. When the update is complete (less than one second), the unit will return to
General Video Quality Adjustment mode (the three keyboard LEDs will blink at the same time).
Update DDC at Local
To update DDC information based on the monitor connected to the Local Unit, press < C > to enter Local DDC information. The
CapsLock LED will illuminate solid, t he NumLock and ScrollLock LEDs will be OFF . P ress the < Left Arrow> or < Right
Arrow> key to cause DDC information to be updated. When the update is complete (approximately seven seconds), the unit will return to General Video Quality Adjustment mode (the three keyboard LEDs will blink at the same time).
Note: It is recommended that the monitors connected to the Remote and Local units be of the same make and model.
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NTI XTENDEX 600 Foot Extenders
Mix DDC
To update DDC information based on resolution characteristics common to the monitors connected to the Local and Remote units, press < N > to enter DDC information from both. The CapsLock LED will illuminate solid, t he NumLock and ScrollLock LEDs will be OFF . P ress the < Left Arrow> or < Right Arrow> key to cause DDC information to be updated. When the update is complete (approximately seven seconds), the unit will return to General Video Quality Adjustment mode (the three keyboard LEDs will blink at the same time).
Keyboard LED Indications
Adjustment Mode NUM LOCK CAPS LOCK SCROLL LOCK
General Video Quality
DDC
Blink
OFF
Blink
Solid
Blink
OFF
Reset Defaults
Press the< A> key (while in Command Mode) to reset the fine tuning to default settings. Once settings have been reset, the user will automatically return to General Video Quality Adjustment mode.
Exit Command Mode
Press the < Esc> key to exit Command Mode and return to normal operation. All keyboard LEDs will return to current keyboard
LED state.
Note: Command Mode will time out and return to normal operation on its own after 7 seconds when operated from the
Local keyboard.
FYI: Video quality will be limited by several factors. Some factors include the quality and type of CAT5 cable being used, the length of cable run, the quality of the monitor, the resolution setting of the monitor, and the quality of the video card used in the video source. If the desired level of image clarity cannot be achieved by making the adjustments described in this section, consider the following possible adjustments that can be made:
Improve the quality of cable used CAT5,5e,or 6 ( CAT 5e unshielded (UTP) cable will provide the best
performance )
Use unshielded cable (UTP) instead of shielded cable (STP)
Shorten the length of the cable between the remote and local
Reduce the resolution setting on the monitor used
Use a higher quality video card in the video source
Other DDC Support
Automatic EDID Updates
Applicable to models without keyboard and mouse support and rackmount models (ST-C5xxxx-600M).
The 15HD connector on many models provides local video as well as DDC support. The EDID data is updated automatically at initial power-ON or whenever a different monitor is connected to the Local Unit. DDC is only updated from the monitor connected to the Local Unit.
For that reason, it is recommended that the monitor connected to the Remote and Local Units be the same model. The Local Unit and the monitor must both be powered-ON prior to the CPU in order to update the EDID data.
Note: The ST-C5xxx-L-600M Local Unit will not store the EDID data. A monitor must be connected to the Local Unit each time the CPU is power cycled in order for EDID data to remain current.
Note: When an ST-C5KVM(xx)-R-600 Remote Unit is used with an ST-C5KVM(xx)-L-600M (Rackmount Local Unit),
Automatic EDID Update will work as described above. DDC Update via Command Mode (as described on the previous page) will not be supported at the Remote Unit.
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NTI XTENDEX 600 Foot Extenders
Manual EDID Capture
Applicable to ST-2C5xxxx-L-600 models only.
The 15HD connector on the ST-2C5V(A)-L-600 provides only support for DDC, no video. The ST-2C5V(A)-L-600 Local Unit includes a button labeled “DDC Update” to be pressed in order to record and save EDID data.
To capture EDID data;
1. Connect a monitor to the 15HD connector on the Local Unit labeled “EDID Capture”.
2. Power ON both the monitor and Local Units.
3. Press the button labeled “DDC Update” with a sharp object.
The capture will start right away and the green LED of the “CAT5 Remote 1” connector will turn OFF while the EDID data is transferred. The green LED will illuminate again once the transfer is complete and the unit is ready for normal use. The
ST-2C5V(A)-L-600 Local Unit will save the EDID data and present that information to the CPU any time the CPU is power-cycled.
Note: The 15HD connector on the ST-2C5V(A)-L-600 is only used for capturing EDID data. It is not a video port for viewing local video.
ST-2C5KVM-L-600
(Front View)
DDC Update Button
EDID
Capture
Port
Figure 14- DDC Update Button on Local with Dual Remote Support
When used, the monitors connected to both Remote Units should be the same model. If necessary, the Local Unit can be connected to the monitor at the site of the remote and powered by the power supply at the remote location. Following the process described above, EDID data can be recorded and the Local Unit relocated to the site of the CPU.
Figure 15- Connect remote monitor for EDID capture
Applicable to ST-C5xxxx-L-600 models only.
The 15HD connector on the ST-C5V, -C5VA and –C5VRS-L-600 supports DDC and video. If your unit includes a “DDC Update” button, it can be pressed in order to retrieve EDID from the
Remote and Local monitor and forward it to the CPU. Additionally, the ST-C5Vxx-L-600 Local
Unit will save the EDID data and present that information to the CPU any time the CPU is power-cycled. The EDID capture method is the same as described above.
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NTI XTENDEX 600 Foot Extenders
More About DDC
The recording and DDC transfer of EDID data from the monitor(s) enables the CPU to know what resolution settings are compatible with the monitor(s) connected. Once this data is provided to the CPU, your graphics card will either automatically update to the best resolution available (some models of graphic cards, not all), or you will need to choose from the available settings. Bear in mind, the choices of settings compatible with the monitors are not necessarily all going to be usable. If the length of CATx cable in your installation is too long for the selected resolution, the image at the Remote Unit monitor may not be viewable. Be sure to select a resolution setting that your installation will support. For supported combinations, see the chart on page 21.
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NTI XTENDEX 600 Foot Extenders
TECHNICAL SPECIFICATIONS
Models with VGA Video
Video Compatibility
Video Coupling
Video Connectors
Input / Output Impedance
Input Horizontal Frequency Range
Input Vertical Frequency Range
Sync Types Supported
Video Maximum I/O Levels
Models with Keyboard/Mouse support
Keyboard/Mouse Connectors
Mouse and Keyboard Compatibility
Keyboard and Mouse Current Rating
Models with Audio Support
Audio Connectors
Signal Type
Audio Frequency Response
Signal-to-noise ratio
Total Harmonic Distortion and Noise
Stereo Crosstalk
Audio Maximum I/O Levels
Output Impedance
THD+N
Models with RS232 Support
RS232 Connectors
RS232 Baud Rate
RS232 Compatibility
General
Interconnect Cable
Remote and Local Unit Power
Dimensions WxDxH (In.) (Local or Remote)
XGA, VGA
DC
HD15 male to CPU
HD15 female to monitor
75 Ohms
15kHz to 130 Hz
30 Hz to 150 Hz
Separate and composite TTL Level and sync on green
1.45Vp-p
Female 6 pin miniDIN to Keyboard and Mouse
Male 6 pin miniDIN to CPU device ports
All PS/2 mice and keyboards
500mA maximum
3.5mm stereo jack to speakers
3.5mm stereo plug to CPU (VGA Video Models)
Line Level, stereo, unbalanced
20Hz to 20Khz, + 1dB
76 dBA
0.017%
-70 dB
3.1Vp-p
Max 2K Ohms, unbalanced
0.017%,F=20-20KHz, RL=2K Ohm, Vout=1 Vrms
9D male to device
9D female to CPU
56K bps maximum (no adjustment for baud rate is needed)
RXD, TXD, RTS, DTR, CTS, DSR
CAT5/5e/6 Solid UTP EIA/TIA 568 B wiring w/ male RJ45 connectors
120V or 240V at 50 or 60Hz-9VDC/1.0A via AC Adapters (2)
3.5x3.1x1.2
CAT6
CAT6
CAT6
Distances and Resolutions for CAT5/CAT5e and CAT6 Cables
Unshielded Twisted Pair (UTP) Resolutions
UTP CABLE DISTANCE (feet) RESOLUTION
CAT5/CAT5e 600 1024x768 at 60Hz
300
200
100
60Hz
60Hz
60Hz
1024x768 at 60Hz
1280x1024 at 60Hz
1920x1440 at 60Hz
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NTI XTENDEX 600 Foot Extenders
INTERCONNECTION CABLE WIRING METHOD
The connection cable between the remote and local is terminated with RJ45 connectors and must be wired according to the
EIA/TIA 568 B industry standard. Wiring is as per the table and drawing below.
Pair 3
Pin Wire Color Pair Function Pair 2 Pair 1 Pair 4
T R T R T R T R
1
+ -
2 3
+ -
4 5
+ -
6 7
+ -
8
Figure 16- View looking into RJ45 female
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NTI XTENDEX 600 Foot Extenders
TROUBLESHOOTING
Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise. If the answer is not found in the chart, a solution may be found in the knowledgebase on our website at http://information.networktechinc.com/jive/kbindex.jspa
or contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US
& Canada or 1-330-562-7070 worldwide. We will be happy to assist in any way we can.
Problem
Remote or Local Unit yellow power LED does not illuminate
Local power LED does not illuminate when the
CPU is powered
No Video on monitor
Cause
Power supply is not connected or plugged-in.
The keyboard connector is not properly plugged in
Solution
Make sure outlet is live and AC adapter is plugged-in.
(one for the Remote and one for the Local)
Make sure 9VDC jack is fully connected
Check keyboard connection
Video Picture is not sharp or is smeared
One or more video cables is loose or disconnected.
No power to Remote or Local
Units.
Video Cable was not attached when CPU was booted.
CATx cable is not connected.
Local and/or Remote Unit has no earth ground
CATx cable is too long.
Video not adjusted
Check all video cable connections
Make sure yellow LEDs are illuminated for local and remote. If not, see solutions for first two problems above.
With all the cables properly connected, reboot the CPU.
Check cable connections. Make sure they are snappedin properly and completely and reboot.
Ensure Local and Remote Units are grounded either through display or a source that uses a 3-prong power cord.
Verify length is within specified limits-600'.
Check cable connections and power cycle. If model has manual quality adjustment buttons see page 24 for adjustment instruction.
The picture on the monitor is black and white, rather than color
A constant vertical wobble appears down the screen
Monitor sometimes loses sync, causing it to go blank for a second or two
Wrong or missing characters from those typed
CPU doesn't detect the keyboard and the mouse
IBM Scroll Point mouse is not recognized by CPU
Image is not displayed properly, lacks definition
The video cable was not attached to the CPU when it was booted.
CATx cable is too close to a strong power source.
Electrical power system is very noisy, particularly the ground.
The CATx cable is not properly connected.
The keyboard may be in the wrong mode.
Keyboard cable or mouse cable are loose or reversed
CATx cable is too long
Only one IBM Scroll Point mouse is connected at either the Local or
Remote unit
Signal is being skewed by the CATx cable and not being received correctly by the monitor .
With the cables all properly connected, reboot the CPU.
Reroute CATx cable if possible.
Make sure the interconnection cable is not near any power lines.
Check cable connections. Make sure they are snappedin properly and completely.
Disconnect keyboard at Remote Unit end and reconnect.
Reboot the system.
Check cable connections
CATx cable can be no more than 600 feet in length
In order for an IBM Scroll Point mouse to be recognized, an IBM Scroll Point mouse must be connected at both the Local and Remote extender units. Otherwise it will be recognized and work only as a Microsoft Intellimouse.
Check the user's manual for the monitor, projector, or display equipment for an "automatic adjustment" or
"auto-configure". This is most common to LCD type monitors.
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NTI XTENDEX 600 Foot Extenders
Problem Cause
Models with RS232 Support
No RS232 communication
One or more RS232 cables is loose or disconnected
Models with Audio Support
No audio
Audio cable is not properly plugged in
Speakers are not plugged in
CATx cable is not properly connected
INDEX
cat5 cable pinout, 22
C ommand mode, 17
DDC, 17
D DC support, 17 installation-desktop, 8 limitations, 6
Solution
Check all RS232 cable connections
Check all cable connections
Verify speakers are connected and powered
Check CATx cable connections preparation to install, 7 reset defaults, 18 r esolution chart , 21 technical specification, 21 v ideo quality adjustment, 16
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network
Technologies Inc at (800) 742-8324 (800-RGB-TECH) or (330) 562-7070 or visit our website at http://www.networktechinc.com
for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.
Note: CATx connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products should not be run underground, outdoors or between buildings.
WARNING: Outdoor or underground runs of CATx cable could be dangerous and will void the warranty.
WARNING: The CATx connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products must be wired straight through (pin 1 to pin 1, pin 2 to pin 2, etc.) The use of a CROSSOVER CABLE will damage the extender and void your warranty.
Manual 014 Rev. 9/11/18
24
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