MSI Creator PS321URV CONTENT CREATION MONITOR Owner's Manual

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MSI Creator PS321URV CONTENT CREATION MONITOR Owner's Manual | Manualzz

Creator Series

LCD Monitor

Creator PS321QR (3DA8)

Creator PS321URV (3DA9)

ii

Contents

Copyright and Trademarks Notice ��������������������������������������������������������������������������iii

Revision ������������������������������������������������������������������������������������������������������������������iii

Technical Support ���������������������������������������������������������������������������������������������������iii

Safety Instructions ���������������������������������������������������������������������������������������������������iv

CE Conformity ���������������������������������������������������������������������������������������������������������vi

FCC-B Radio Frequency Interference Statement ���������������������������������������������������vi

WEEE Statement ���������������������������������������������������������������������������������������������������vii

Chemical Substances Information �������������������������������������������������������������������������vii

RoHS Statement ����������������������������������������������������������������������������������������������������vii

Getting Started �������������������������������������������������������������������������������1-1

Package Contents ������������������������������������������������������������������������������������������������ 1-2

Installing the Monitor Stand ���������������������������������������������������������������������������������� 1-3

Installing the Monitor Hood (Optional) ������������������������������������������������������������������ 1-6

Adjusting the Monitor ������������������������������������������������������������������������������������������� 1-7

Monitor Overview �������������������������������������������������������������������������������������������������1-8

Connecting the Monitor to PC ���������������������������������������������������������������������������� 1-11

OSD Setup ��������������������������������������������������������������������������������������2-1

Navi Key ���������������������������������������������������������������������������������������������������������������2-2

OSD Setup via Navi Key �������������������������������������������������������������������������������������� 2-5

Appendix ���������������������������������������������������������������������������������������A-1

Specifications �������������������������������������������������������������������������������������������������������A-2

Preset Display Modes ������������������������������������������������������������������������������������������A-4

Troubleshooting ���������������������������������������������������������������������������������������������������A-5

Preface

Copyright and Trademarks Notice

Copyright © Micro-Star Int’l Co�, Ltd� All rights reserved� The MSI logo used is a registered trademark of Micro-Star Int’l Co�, Ltd� All other marks and names mentioned may be trademarks of their respective owners� No warranty as to accuracy or completeness is expressed or implied� MSI reserves the right to make changes to this document without prior notice�

Revision

Revision

V1�0

Date

2020/04

Technical Support

If a problem arises with your product and no solution can be obtained from the user’s manual, please contact your place of purchase or local distributor� Alternatively, please visit https://www�msi�com/support/ for further guidance� iii

iv

Safety Instructions

Read the safety instructions carefully and thoroughly�

All cautions and warnings on the device or user’s manual should be noted�

Refer servicing to qualified personnel only.

Keep the User’s Guide that comes with the package for future reference�

To prevent fire or shock hazard, keep this device away from humidity and high temperature�

Lay this device on a reliable flat surface before setting it up.

Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet� Do not disable the protective earth pin from the plug� The device must be connected to an earthed mains socket-outlet�

Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.

The ventilator on the device is used for air convection and to prevent the device from overheating� Do not cover the ventilator�

Do not leave the device in an unconditioned environment with a storage temperature above 60 O C or below -20 O C, which may damage the device�

NOTE: The maximum operating temperature is around 40 O C�

When cleaning the device, be sure to remove the power plug� Use a piece of soft cloth rather than industrial chemical to clean the device� Never pour any liquid into the opening; that could damage the device or cause electric shock�

Preface

Place the power cord in a way that people are unlikely to step on it� Do not place anything on the power cord�

Always keep strong magnetic or electrical objects away from the device�

If any of the following situations arises, get the device checked by service personnel:

The power cord or plug is damaged�

Liquid has penetrated into the device�

The device has been exposed to moisture�

The device does not work well or you can not get it work according to user’s manual�

The device has dropped and damaged�

The device has obvious sign of breakage�

Green Product Features

Reduced energy consumption during use and stand-by

Limited use of substances harmful to the environment and health

Easily dismantled and recycled

Reduced use of natural resources by encouraging recycling

Extended product lifetime through easy upgrades

Reduced solid waste production through take-back policy

Environmental Policy

The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life�

Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products�

Visit the MSI website and locate a nearby distributor for further recycling information�

Users may also reach us at gpcontdev@msi�com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products� v

★ Warning! Overuse of screens is likely to affect eyesight.

★ Recommendations:

1� Take a 10-minute break for every 30 minutes of screen time�

2� Children under 2 years of age should have no screen time� For children aged

2 years and over, screen time should be limited to less than one hour per day�

vi

CE Conformity

This device complies with the requirements set out in the Council

Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive

(2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/

EU)� This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union�

FCC-B Radio Frequency

Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules� These limits are designed to provide reasonable protection against harmful interference in a residential installation� This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications� However, there is no guarantee that interference will not occur in a particular installation� If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:

■ Reorient or relocate the receiving antenna�

■ Increase the separation between the equipment and receiver�

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected�

■ Consult the dealer or an experienced radio/television technician for help�

Notice 1

The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment�

Notice 2

Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits�

This device complies with Part 15 of the FCC Rules� Operation is subject to the following two conditions:

1� this device may not cause harmful interference, and

2� this device must accept any interference received, including interference that may cause undesired operation�

MSI Computer Corp�

901 Canada Court, City of Industry, CA 91748, USA

(626)913-0828 www�msi�com

Preface

WEEE Statement

Under the European Union (“EU”) Directive on Waste Electrical and

Electronic Equipment, Directive 2012/19/EU, which takes effect on August

13, 2005, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life�

Chemical Substances Information

In compliance with chemical substances regulations, such as the EU REACH Regulation

(Regulation EC No� 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at: https://www�msi�com/html/popup/csr/evmtprtt_pcm�html

RoHS Statement

Japan JIS C 0950 Material Declaration

A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006. https://www�msi�com/html/popup/csr/cemm_jp�html https://tw�msi�com/html/popup/csr_tw/cemm_jp�html

India RoHS

This product complies with the "India E-waste (Management and Handling) Rule 2011" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0�1 weight % and 0�01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule�

Turkey EEE Regulation

Conforms to the EEE Regulations of the Republic Of Turkey

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment�

Vietnam RoHS

As from December 1, 2012, all products manufactured by MSI comply with Circular

30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products� vii

1

Getting Started

This chapter provides you with the information on hardware setup procedures�

While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity�

IMPORTANT

The illustrations are for reference only� Your monitor may vary in appearance�

Package Contents

1� Monitor

2� Stand

3� Stand Base with Screw

4� Wall Mount Screws x4

5� Stand Screws x4

6� Power Cord

7� HDMI Cable

8� DisplayPort Cable

9� USB Upstream Cable (to enable the USB ports on the monitor)

10� Quick Start Guide

11� Warranty Card

12� Cord Sleeve

13� Color Calibration Factory Report

14� Monitor Hood (Optional)

1-2

* Contact your place of purchase or local distributor if any of the items is damaged or missing�

* Package contents may vary by country�

Getting Started

Installing the Monitor Stand

IMPORTANT

• Place the monitor on a soft, protected surface to avoid scratching the display panel�

• Avoid pressing the monitor when installing the monitor stand�

1-3

1� Align the latches of the stand to the monitor�

2� Tighten the stand with the stand screws�

3� Connect the base to the stand and tighten the base screw to secure the base�

1

1-4

2

3

IMPORTANT

The holes for installing the stand can be also used for wall mount� Please contact your dealer for proper wall mount kit�

Getting Started

4� Adjust the angle of the stand� Align the latches to place the VESA cover�

4

1-5

1-6

Installing the Monitor Hood (Optional)

1� Unfold and align the hood to the monitor�

2� The magnetic hood will be attached to monitor automatically�

Getting Started

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment apabilities�

IMPORTANT

• Do not use any sharp objects on the monitor�

Avoid touching the display panel when adjusting the monitor�

-5

O

20

O

100mm

1-7

35

O

35

O

Monitor Overview

1 2 2 3 4 5 6 7

1-8

13

14

8

9

10

11

12

15 16

17

Getting Started

1 Power Jack

2

3

4

HDMI 2�0b Port

5

DisplayPort 1�2a

USB-C Port

This port can send simultaneously video signal and power stream up to

5V/3A� It doesn’t support data transmition function�

USB3�2 Gen1 Type B Upstream

Port

For USB Upstream Cable�

IMPORTANT

Check the package for USB

Upstream Cable and connect it to the PC and monitor� Once this cable is connected, the USB Type

A Downstream Ports on the monitor will be ready for use�

To Monitor

To PC

USB3�2 Gen1 Type A Port 6

7 Y-type Audio Jack Port

IMPORTANT

The optional Y-type Audio Cable can connect the PC and monitor� Once this cable is connected, the audio jacks on the monitor will be ready for use�

To Monitor

8 Card Reader

9 USB3�2 Gen1 Type A Port

10

USB3�2 Gen1 Type A Port

This port can support Quick Charge up to 18W�

11 Microphone Jack

To PC

1-9

12 Headphone Jack

13 Navi Key

14

15

Kensington Lock

Secure the monitor to a fixed object with an optional security cable.

Macro Key

To activate Creator OSD�

16 Power Button

17 Cord Sleeve

1-10

IMPORTANT

• For all USB ports, recharging function is not supported during power saving mode�

Getting Started

Connecting the Monitor to PC

1� Turn off your computer.

2� Connect the HDMI/DisplayPort cable from the monitor to your computer�

3� Connect the power cord to the monitor power jack� (Figure A)

4� Plug the power cord into the electrical outlet� (Figure B)

5� Turn on the monitor� (Figure C)

6� Power on the computer then monitor will auto detect signal source�

A

B

1-11

C

1-12

OSD Setup

This chapter provides you with essential information on OSD Setup�

IMPORTANT

All information is subject to change without prior notice�

2

Navi Key

The monitor comes with a Navi Key, a multi-directional control that helps navigate the

On-Screen Display (OSD) menu�

Navi Key

2-2

The Navi Key default settings are as follows�

Navi Key

Hot Key

(When OSD menu is OFF)

OSD Main Menu

Middle Button

Basic Operations

(When OSD menu is ON)

■ Confirming a selection or setting

OSD Setup

2-3

2-2

OSD Setup

Navi Key

Up

Pro Mode

Hot Key

(When OSD menu is OFF)

■ Press Middle Button to confirm selection and exit�

■ Press Up and Down

Buttons to adjust�

■ Press Left Button to cancel preview and exit without applying mode effect.

Basic Operations

(When OSD menu is ON)

■ Selecting function menus and items

■ Allowing upward or downward adjustment in function values

Down

Design Assistance ■ Press Middle Button to confirm selection and exit�

■ Press Up and Down

Buttons to adjust�

■ Press Left Button to cancel preview and exit�

■ Selecting function menus and items

■ Allowing upward or downward adjustment in function values

Alarm Clock

Left

Right

Input Source

■ Press Middle Button to confirm selection and exit�

■ Press Up and Down

Buttons to select�

■ Press Left Button to cancel preview and exit�

■ Exiting the current menu

■ Allowing downward adjustment in function values

2-3

■ Press Middle Button to confirm selection and exit�

■ Press Up and Down

Buttons to select�

■ Press Left Button to exit�

■ Entering submenus

■ Allowing upward adjustment in function values

2-4

Users may enter the OSD Menu to customize their own Navi Key Hot Keys.

More Hot

Key options are as below�

Navi Key Hot Key Options

Brightness

Operations

■ Press Left Button to downward adjustment in function values�

■ Press Right Button to upward adjustment in function values�

■ Press Middle Button to save value and exit�

PIP/PBP ■ Press Up and Down Buttons to adjust�

■ Press Middle Button to confirm selection and exit.

■ Press Left Button to cancel preview and exit�

Zoom In ■ Press Up and Down Buttons to adjust�

■ Press Middle Button to save value and exit�

Information On

Screen

■ Press Left and Right Buttons to adjust�

■ Press Middle Button to save value and exit�

OSD Setup

2-5

2-4

OSD Setup

OSD Setup via Navi Key

Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu� Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences� h Professional

1st Level Menu

Pro Mode

Response Time

2nd/ 3rd Level Menu

User

Adobe RGB

Display P3 sRGB

Movie

Office

Black-White

DICOM

Anti-Blue

Normal

Fast

Fastest

Anti Motion Blur

(Only for PS321QR)

Description

■ User Mode is default mode for Product shipment and all items can adjust it flexibility in this mode.

■ Adobe RGB, sRGB, Display P3 and

DICOM Modes are regular color modes that below items have to gray out while mode selected: Contrast/ Gray Level/

Low Blue Light/ Gamma/Saturation/

Hue)�

■ Color Temperature will be gray out in

DICOM mode�

■ Users can adjust Response Time in any

Mode�

■ When Anti Motion Blur is enabled,

Brightness cannot be enabled and will be grayed out�

■ Response time will be grayed out while

Anti Motion Blur is enabled�

■ Anti Motion Blur have to set to OFF while

FreeSync Premium Pro is set to ON�

2-5

2-6

1st Level Menu

Refresh Rate

Alarm Clock

Design Assistance

FreeSync Premium

Pro

2nd/ 3rd Level Menu

ON

OFF

Location Left Top

Right Top

Left Bottom

Right Bottom

Customize

OFF

15:00

30:00

45:00

60:00

OFF

Assistance Color

Ruler: Center

Ruler: Edge

Scale

Reference Line

Grid

Rule of Thirds

3D Motion Sickness

Assistance

Description

■ Users can adjust Refresh Rate in any

Mode�

■ Default Refresh Rate Location is Left

Top� Location is adjustable in OSD Menu�

Press the Middle Button to confirm and apply your Refresh Rate Location�

■ This monitor follows and works at the

Operating System’s preset Screen

Refresh Rate�

■ Users can adjust Alarm Clock in any

Mode�

■ After setting the time, press the Middle

Button to activate the timer�

■ Users can adjust Design Assistance in any Mode�

■ Default Design Assistance is OFF�

■ FreeSync Premium Pro prevents screen tearing

■ DisplayPort or HDMI default is ON and can be adjusted ON/OFF in any mode, any resolution, any input source and any screen refresh rate

■ Anti Motion Blur/ PIP/PBP/Zoom in will be disabled, if FreeSync Premium Pro is enabled� h Image

1st Level Menu

Brightness

2nd/ 3rd Level Menu

0-100

Contrast 0-100

Description

■ Default is 75 for shipment setting�

■ Brightness will be gray out while below items implement:

1� Local Dimming was On�

2� HDR content received�

■ Default is 50 for shipment setting�

■ Brightness will be gray out while below items implement:

1� In the regular Color mode (Adobe

RGB, sRGB, Display P3 and DICOM) that contrast was gray out�

2� HDR content received�

OSD Setup

2-7

2-6

OSD Setup

1st Level Menu

Sharpness

Gray Level

2nd/ 3rd Level Menu

0-5

0-20

Description

■ Users can adjust Sharpness in any

Mode�

■ Sharpness improves clarity and details of images�

■ Default is 10 for shipment setting that can adjust manually by end user, unless otherwise specified.

■ In the regular Color mode: Adobe

RGB, sRGB, Display P3 and DICOM that Gray Level was gray out�

■ Image Enhancement enhances image edges to improve their acutance�

■ Users can adjust Image Enhancement in any Mode�

Image Enhancement OFF

Weak

Medium

Strong

Strongest

Low Blue Light

Local Dimming

Color Temperature

Gamma 1�8

2�0

2�2

2�4

2�6

Standard 5000K

5500K

6500K

7500K

9300K

10000K

Customization R (0-100)

G (0-100)

B (0-100)

■ Low Blue Light protects your eyes against blue light� When enabled, Low

Blue Light adjusts the screen color temperature to a more yellow glow�

■ Users can adjust Low Blue Light in any Mode�

■ When Pro Mode is set to Anti-Blue, it is mandatory to enable Low Blue Light�

■ Default is OFF for shipment setting, end user can adjust it flexibility in any mode�

■ While this function was set to ON that

Brightness will be gray out�

■ Enabling Local Dimming will effect mini

OSD visibility� (Information on Screen /

Refresh Rate / visibility / Alarm Clock /

Design Assistance)

■ Color Temperature default is Normal�

■ Use Up or Down Button to select and preview mode effects.

■ Press the Middle Button to confirm and apply your mode type�

■ Users can adjust Color Temperature in

Customization mode.

■ Default is 2�2 for shipment setting, end user can adjust it flexibility, unless otherwise specified.

■ In the regular Color mode: Adobe

RGB, sRGB, Display P3 and DICOM that Gamma was gray out�

2-7

2-8

1st Level Menu

Saturation

C

M

Y

G

B

2nd/ 3rd Level Menu

R 0-100

0-100

0-100

0-100

0-100

0-100

Hue

Zoom In

B

C

R

G

M

Y

ON

OFF

Location

0-100

0-100

0-100

0-100

0-100

0-100

Screen Size h Input Source

Auto

4:3

16:9

1:1

1st Level Menu

HDMI1

HDMI2

DP

Type C

Auto Scan

2nd/3rd Level Menu

Center

Up-Left

Up-Right

Down-Left

Down-Right

Description

■ Default is 50 for all Saturation items shipment setting, end user can adjust these flexibility, unless otherwise specified.

■ Default is 0 for the Black-White mode only�

■ In the regular Color mode: Adobe

RGB, sRGB, Display P3 and DICOM that Saturation was gray out�

■ Default is 50 for all Hue items shipment setting, end user can adjust these flexibility, unless otherwise specified.

■ In the regular Color mode: Adobe

RGB, sRGB, Display P3 and DICOM that Hue was gray out�

■ Default is OFF for shipment setting, end user can adjust Zoom In location flexibility.

■ Users can adjust Screen Size in any mode, any resolution and any screen refresh rate�

■ Default is Auto�

Description

Users can adjust Input Source in any

Mode�

User can press “Navi Key Button” then select input source at below status:

■ While “Auto Scan” was set to “OFF” and monitor at power saving mode�

■ While “No Signal” message box is shown on monitor�

OSD Setup

2-9

2-8

OSD Setup h PIP/PBP

1st Level Menu 2nd Level Menu

OFF

PIP Source

PIP Size

PBP

Location

Display Switch

Audio Switch

Source 1

Source 2

Display Switch

Audio Switch h Navi Key

1st Level Menu 2nd Level Menu

Up OFF

Down Brightness

Left

Right

Pro Mode

Design Assistance

Alarm Clock

Input Source

PIP/PBP Mode

Zoom In

Information On

Screen

Description

■ Default is OFF for shipment setting, end user can adjust it flexibility, unless otherwise specified.

■ While Audio Switch function implement, the Audio

Source will changed to Digital�

■ This function will be gray out while HDR content received�

■ Input Source auto detect function in Main source only�

Description

■ Up Button default is Pro Mode�

■ Down Button default is Design Assistance�

■ Left Button default is Alarm Clock�

■ Right Button default is Input Source�

■ All Navi Key items can be adjusted via OSD Menu�

2-9

2-10 h Setting

1st Level Menu 2nd Level Menu

Language 繁體中文

English

Français

Deutsch

Italiano

Español

한국어

日本語

Русский

Português

简体中文

ไทย

Bahasa Indonesia

हिन्दी

Türkçe

Transparency

OSD Time Out

Audio Source

(More languages coming soon)

0~5

5~30

Analog

Digital

RGB LED

Power Button OFF

Standby

Quick Charger

Information On

Screen

Reset YES

NO

Description

■ Language factory default is English�

■ Users have to press the Middle Button to confirm and apply the Language setting�

■ Language is an independent setting� Users’ own language setting will override the factory default�

When users set Reset to Yes, Language will not be changed�

■ Users can adjust Transparency in any Mode�

■ Users can adjust OSD Time Out in any Mode�

■ Audio Source default is Digital� Users can adjust

Audio Source in any Mode�

■ Users can adjust RGB LED to On or Off.

■ Default is ON�

■ When set to OFF, users can press power button to close monitor�

■ When set to Standby, users can press power button to tune off panel and backlight.

■ Users can enable or disable the Quick Charger�

■ Default is OFF�

■ Default is OFF for shipment setting�

■ Show more monitor detail info on the right side while turn the item ON�

■ Users can Reset and restore settings to original

OSD Default in any Mode�

OSD Setup

PB

Appendix

IMPORTANT

All information is subject to change without prior notice�

A

A-2

Specifications

Model

Size

Panel Type

Resolution

Aspect Ratio

Brightness (nits)

Contrast Ratio

Refresh Rate

Response Time

Input Interface

Creator PS321QR (3DA8)

32 inch

IPS

2560 x 1440 @165Hz

16:9

1000:1

165Hz

Creator PS321URV (3DA9)

3840 x 2160 @60Hz

400 (VESA Certified DisplayHDR™ 600)

60Hz

USB Port

Audio Interface

GTG 1ms

■ HDMI Port 2�0b x2

■ DisplayPort 1�2a x1

■ USB-C x1

GTG 4ms

■ USB3�2 Gen1 Type A Port x2

■ USB3�2 Gen1 Type A Port (Quick Charger) x1

■ USB3�2 Gen1 Type B Upstream Port x1

■ Microphone Jack x1

■ Headphone Jack x1

■ Combo Audio Jack x1

■ 16 Zone ■ 8 Zone Local Dimming

View Angles sRGB / Display P3 *

178°(H) , 178°(V)

98% / 95%

Surface Treatment

Display Colors

Anti-glare

1�07B (8 bit + FRC)

Power Type Internal Power

Power Consumption (Typical) Power on<60W

Standby<0�5W

Power off<0.5W

System Rating

Adjustment (Tilt)

Adjustment (Swival)

Adjustment (Height)

Kensington Lock

VESA Mounting

100~240Vac, 50~60Hz, 2A

-5° ~ 20°

-30° ~ 30°

0 ~ 100mm

Yes

Plate Type: 100 x 100mm

Screw Type: M4 x 10mm

Thread Diameter: 4mm

Thread Pitch: 0�7mm

Thread Length: 10mm

Appendix

Model

Dimension (W x D x H)

Weight

Environment Operating

Storage

Creator PS321QR (3DA8)

817�1 x 260�4 x 400�7mm

Creator PS321URV (3DA9)

8�2kg (18�08lb)

Temperture: 0°C to 40°C

Humidity: 20% to 90%, non-condensing

Altitude: 0 ~ 5000m

Temperture: -20°C to 60°C

Humidity: 10% to 90%, non-condensing

* Based on CIE1976 test standards .

A-3

A-4

Preset Display Modes

Standard Resolution

VGA 640x480 @60Hz

640x480 @67Hz

640x480 @72Hz

640x480 @75Hz

Dos-Mode 720x480@60Hz

720x576@50Hz

SVGA 800x600 @56Hz

800x600 @60Hz

XGA

SXGA

WXGA+

WSXGA+

Full HD

800x600 @72Hz

800x600 @75Hz

1024x768 @60Hz

1024x768 @70Hz

1024x768 @75Hz

1280x1024 @60Hz

1440x900 @60Hz

1680x1050 @60Hz

WQHD

1920x1080 @60Hz

1920x1080 @120Hz

2560x1440 @60Hz

2560x1440 @100Hz

2560x1440 @120Hz

2560x1440 @144Hz

2560x1440 @165Hz

UHD

Video

Timing

Resolution

3840x 2160 @30Hz

3840x 2160 @60Hz

480P

576P

720P

1080P

1080P @120Hz

2160P

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

Creator PS321QR (3DA8)

HDMI 1 / 2 DP

Creator PS321URV (3DA9)

Type C HDMI 1 / 2 DP Type C

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

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V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

Appendix

Troubleshooting

The power LED is off.

■ Press the monitor power button again�

■ Check if the monitor power cable is properly connected�

No image�

■ Check if the computer graphics card is properly installed�

■ Check if the computer and monitor are connected to electrical outlets and are turned on�

■ Check if the monitor signal cable is properly connected�

■ The computer may be in Standby mode� Press any key to activate the monitor�

The screen image is not properly sized or centered�

Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display�

No Plug & Play�

■ Check if the monitor power cable is properly connected�

■ Check if the monitor signal cable is properly connected�

■ Check if the computer and graphics card are Plug & Play compatible�

The icons, font or screen are fuzzy, blurry or have color problems�

■ Avoid using any video extension cables�

■ Adjust brightness and contrast�

■ Check if the monitor signal cable is properly connected�

Adjust RGB color or tune color temperature�

Check for bent pins on the signal cable connector�

The monitor starts flickering or shows waves.

■ Change the refresh rate to match the capabilities of your monitor�

■ Update your graphics card drivers�

■ Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI)�

A-5

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Key Features

  • 81.3cm (32") WQHD 2560 x 1440 IPS
  • 1ms, 16:9, 400cd/m², 1000:1
  • USB, HDMI, DisplayPort

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