Dell Vizioncore software User's guide

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Dell Vizioncore software User's guide | Manualzz

Cartridge for VMware User Guide

© 2008 Vizioncore, Inc. ALL RIGHTS RESERVED.

This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Vizioncore, Inc.

If you have any questions regarding your potential use of this material, contact:

Vizioncore, Inc

975 Weiland Ave

Buffalo Grove, IL 60089 www.vizioncore.com

email: [email protected]

Refer to our Web site for regional and international office information.

Trademarks

Vizioncore, the Vizioncore logo, and vFoglight are trademarks and registered trademarks of Vizioncore, Inc in the

United States of America and other countries. Other trademarks and registered trademarks used in this guide are property of their respective owners.

Third Party Contributions

For a list of third-party components and licenses, see Appendix: License Credits.

Disclaimer

The information in this document is provided in connection with Vizioncore products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Vizioncore products. EXCEPT AS SET FORTH IN VIZIONCORE'S TERMS AND CONDITIONS AS SPECIFIED

IN THE LICENSE AGREEMENT FOR THIS PRODUCT, VIZIONCORE ASSUMES NO LIABILITY WHATSOEVER

AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL VIZIONCORE BE LIABLE FOR ANY

DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING,

WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF

INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF VIZIONCORE

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Vizioncore makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Vizioncore does not make any commitment to update the information contained in this document.

Cartridge for VMware User Guide

September 2008

Cartridge Version 5.2.1

Table of Contents

Introduction to this Guide ...................................................................................................................................5

About vFoglight ................................................................................................................................................................ 6

About this Guide............................................................................................................................................................... 6

vFoglight Documentation Suite ........................................................................................................................................ 7

Core Documentation Set ......................................................................................................................................... 7

Cartridge Documentation Sets ................................................................................................................................ 8

Feedback on the Documentation............................................................................................................................. 8

Text Conventions ............................................................................................................................................................. 8

About Vizioncore Inc. ....................................................................................................................................................... 9

Contacting Dell...................................................................................................................................................10

Introduction to the VMware Virtual Infrastructure ..........................................................................................23

VMware Virtual Infrastructure Overview......................................................................................................................... 24

Object Roles.......................................................................................................................................................... 25

Physical Objects .................................................................................................................................................... 25

Virtual Objects ....................................................................................................................................................... 27

Navigation Basics ..............................................................................................................................................33

vFoglight GUI Panels ..................................................................................................................................................... 34

Navigation Panel ................................................................................................................................................... 34

Display Panel......................................................................................................................................................... 35

Actions Panel......................................................................................................................................................... 35

Breadcrumbs.................................................................................................................................................................. 36

Time Range.................................................................................................................................................................... 37

Sortable Lists.................................................................................................................................................................. 38

Alarms and their Status Indicators ................................................................................................................................. 39

4 vFoglight Cartridge for VMware

Cartridge for VMware User Guide

Mouse-over Actions ........................................................................................................................................................ 40

Interacting with the vFoglight Cartridge for VMware..................................................................................... 41

vmAgents Dashboard ..................................................................................................................................................... 42

vmAlarms Dashboard ..................................................................................................................................................... 43

Alarms Overview.................................................................................................................................................... 44

Alarms List View .................................................................................................................................................... 44

vmExplorer Dashboard ................................................................................................................................................... 45

Virtual Infrastructure View...................................................................................................................................... 46

At A Glance View ................................................................................................................................................... 50

vmExplorer Primary View....................................................................................................................................... 52

Actions Panel.................................................................................................................................................................. 60

vmExplorer: Server Lookup Dashboard.......................................................................................................................... 63

vmExplorer: Virtual Machine Lookup Dashboard ........................................................................................................... 64

vmModeler Dashboard ................................................................................................................................................... 65

vmMonitor Dashboard .................................................................................................................................................... 68

Navigation View ..................................................................................................................................................... 69

Infrastructure Overview.......................................................................................................................................... 70

Utilizations View..................................................................................................................................................... 71

VirtualCenter Messages View................................................................................................................................ 73

Related Objects View............................................................................................................................................. 74

vmVirtualCenters Dashboard.......................................................................................................................................... 76

Report Browser Dashboard ............................................................................................................................................ 77

Report Templates View.......................................................................................................................................... 78

Scheduled Reports View........................................................................................................................................ 78

Generated Reports View........................................................................................................................................ 82

Index ................................................................................................................................................................... 85

Introduction to this Guide

This chapter provides information about what is contained in the Cartridge for VMware

User Guide . It also provides information about the vFoglight documentation suite and

Vizioncore Software.

This chapter contains the following sections:

About vFoglight ..............................................................................................................................6

About this Guide ............................................................................................................................6

vFoglight Documentation Suite ......................................................................................................7

Text Conventions ...........................................................................................................................8

About Vizioncore Inc.

.....................................................................................................................9

6 vFoglight

Cartridge for VMware User Guide

About vFoglight

vFoglight is an application management solution that reduces or eliminates service disruptions to unify IT and the business. Unlike other solutions, it provides a correlated,

360 degree view of your applications from end user to database and from service levels to infrastructure—to source the root cause of every incident impacting your business and fix them quickly. vFoglight correlates data from multiple perspectives into a single version of the truth to provide deep insight into the service relationships that exist between end users, the business and infrastructure components. Its unique adaptive technology rapidly adjusts to change for improved application performance and service levels, reduced operational cost and risk, and enhanced visibility for all stakeholders.

About this Guide

This is a user guide. It can be read straight through in an effort to acquire an overall understanding of the workings and capabilities of vFoglight for VMware, or it can be used as a reference to be consulted whenever you require specific information about the cartridge.

This Cartridge for VMware User Guide is organized as follows:

Chapter 1, Introduction to the VMware Virtual Infrastructure — Introduces you to the VMware virtual infrastructure and provides you with essential foundational information.

Chapter 2, Navigation Basics — Describes the basic vFoglight navigation techniques that you require in order to use the vFoglight Cartridge for VMware.

Chapter 3, Interacting with vFoglight Cartridge for VMware — Takes you through the various dashboards and associated views that make up the vFoglight Cartridge for

VMware.

Introduction to this Guide vFoglight Documentation Suite

vFoglight Documentation Suite

The vFoglight documentation suite is made up of the core documentation set plus documents set for advanced configurations. Documentation is provided in a combination of online help and PDF.

• Online Help: You can open online help by selecting the Help tab in the action panel.

• PDF: The Getting Started Guide , What’s New Guide, System Requirements and

Platform Support Guide, Installation and Setup Guide set , Administration and

Configuration Guide , vFoglight User Guide , Command-Line Reference Guide ,

Web Component Guide , and Web Component Tutorial, are provided as PDF files.

The PDF guides are included in the zip file downloaded from Vizioncore.

Adobe® Reader® is required.

7

Core Documentation Set

The core documentation set consists of the following:

• Release Notes (PDF)

• Getting Started Guide (PDF)

• What’s New Guide (PDF)

• System Requirements and Platform Support Guide (PDF)

• Installation and Setup Guide set (all in PDF format):

• Installation and Setup Guide — Installing on Windows with an Embedded

MySQL Database

• Installation and Setup Guide — Installing on Windows with an External

MySQL Database

• Installation and Setup Guide — Installing on Windows with an External

Oracle Database

• Administration and Configuration Guide (PDF and online help)

• vFoglight User Guide (PDF and online help)

• Advanced Configuration Guide set (all in PDF format):

• Command-Line Reference Guide (PDF and online help)

• Web Component Guide (PDF and online help)

8 vFoglight

Cartridge for VMware User Guide

• Web Component Tutorial (PDF and online help)

• Web Component Reference (online help)

Cartridge Documentation Sets

When you deploy a cartridge, the documentation set for the cartridge is installed. The online help for the cartridge is integrated automatically with the core vFoglight help.

When you open the help, the name of the cartridge is displayed in a top level entry within the table of contents.

Some cartridges include additional PDF guides, which may be one or more of the following: a Getting Started Guide , a Reference Guide , an Installation Guide , or the online help as a User Guide .

Feedback on the Documentation

We are interested in receiving feedback from you about our documentation. For example, did you notice any errors in the documentation? Were any features undocumented? Do you have any suggestions on how we can improve the documentation? All comments are welcome. Please submit your feedback to the following email address: [email protected]

Please do not submit Technical Support related issues to this email address .

Text Conventions

This section outlines an approach for using this guide, reviews the text conventions that are used, and summarizes the rest of the documentation set.

Introduction to this Guide

About Vizioncore Inc.

The following table summarizes how text styles are used in this guide:

Convention Description

Code

Variables

Interface

Monospace text represents code, code objects, and commandline input. This includes:

• Java language source code and examples of file contents

• Classes, objects, methods, properties, constants, and events

• HTML documents, tags, and attributes

Monospace-plus-italic text represents variable code or command-line objects that are replaced by an actual value or parameter.

Bold text is used for interface options that you select (such as menu items) as well as keyboard commands.

Files, components, and documents

Italic text is used to highlight the following items:

• Pathnames, file names, and programs

• Figure captions

• The names of other documents referenced in this guide

9

About Vizioncore Inc.

Vizioncore was formed in July 2002 as a consulting and software-development company with the mission to create easy-to-use software solutions that performed reliable and repeatable automation of datacenter functions specifically for the Citrix platform. A main corporate goal was to enable business partners to offer solutions that targeted real-world IT issues and provided the best possible installation and automation for their clients' systems.

Vizioncore's solutions have proved successful in organizations from small to mid-sized businesses to large enterprises, in a wide variety of vertical industries, including

Financial Services, Government, Healthcare, Manufacturing, and High Tech.

Vizioncore, Inc. can be found in offices around the globe and at www.vizioncore.com

.

Contacting Dell

Note: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

4

5

2

3

1 Visit http://support.dell.com.

Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

Click Contact Us on the left side of the page.Note: Toll-free numbers are for use within the country for which they are listed.

Select the appropriate service or support link based on your need.

Choose the method of contacting Dell that is convenient for you.

Country (City) Service Type

International Access

Code

Country Code

City Code

Anguilla

Antigua and Barbuda

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

E-Mail Address

Aomen

Technical Support., Customer Service, Sales

Technical Support

Dell

Dimension

, Dell Inspirion

, Dell

Optiplex

, Dell Lattitude

, and Dell

Argentina (Buenos Aires)

Precision

Servers and Storage

Web Address

International Access

E-Mail Address for Desktop/ Portable Computers

Code: 00

E-Mail Address for Servers and EMC

®

Storage

Country Code: 54

Products

City Code: 11

Customer Service

Technical Support

Aruba

Australia (Sydney)

International Access

Code: 0011

Country Code: 61

City Code: 2

Technical Support Services

Sales

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

Contact Dell Web Address

Technical Support., Customer Service, Sales

Area Codes,

Local Numbers, and

Toll-Free Numbers

Web and E-Mail Addresses www.Dell.com/ai la ‐ [email protected]

toll-free: 800-335-0031 www.Dell.com.ag

la ‐ [email protected]

1-800-805-5924

0800-105

0800-105 www.dell.com.ar

la ‐ [email protected]

[email protected]

toll-free: 0-800-444-0730 toll-free: 0-800-444-0733 toll-free: 0-800-444-0724

0-800-444-3355 www.Dell.com/aw la ‐ [email protected]

toll-free: 800-1578 support.ap.dell.com

support.ap.dell.com/contactus

13DELL-133355

Austria (Vienna)

International Access

Code: 900

Country Code: 43

City Code: 1

Bahamas

Barbados

Belgium (Brussels)

Bolivia

Brazil

International Access

Code: 00

Country Code: 55

City Code: 51

British Virgin Islands

Brunei

Country Code: 673

Canada (North York,

Ontario)

International Access

Code: 011

Cayman Islands

Web Address

E-Mail Address

Home/Small Business Sales

Home/Small Business Fax

Home/Small Business Customer Service

Home/Small Business Support

Preferred Accounts/Corporate Customer

Service Preferred Accounts/Corporate Customer

Switchboard

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

General Support

General Support Fax

Customer Service

Corporate Sales

Fax

Switchboard

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

E-Mail Address

Customer Service and Tech Support

Technical Support Fax

Customer Service Fax

Sales

Technical Support, Customer Service, Sales

Technical Support (Penang, Malaysia)

Customer Service (Penang, Malaysia)

Transaction Sales (Penang, Malaysia)

Online Order Status Web Address

AutoTech (automated Hardware and Warranty

Support)

Customer Service

Home/Home Office

Small Business

Medium/Large Business, Government, Education

Hardware Warranty Phone Support

Support.euro.dell.com

[email protected]

0820 240 530 00

0820 240 530 49

0820 240 530 14

0820 240 530 17

0820 240 530 16

0820 240 530 17

0820 240 530 00 www.dell.com/bs la ‐ [email protected]

toll-free: 1-866-874-3038 www.dell.com/bb la ‐ [email protected]

1-800-534-3142

Support.euro.dell.com

02 481 92 88

02 481 92 95

02 713 15 65

02 481 91 00

02 481 91 99

02 481 91 00 www.dell.com/bo [email protected]

toll-free: 800-10-0238 www.dell.com/br

[email protected]

0800 970 3355

51 2104 5470

51 2104 5480

0800 722 3498 toll-free: 1-866-278-6820

604 633 4966

604 633 4888

604 633 4955 www.dell.ca/ostatus support.ca.dell.com

toll-free:1-800-247-9362 toll-free:1-800-847-4096 toll-free:1-800-906-3355 toll-free:1-800-387-5757 toll-free:1-800-847-4096 toll-free:1-800-387-5757

Computers for Home/Home Office

Computers for Small/Medium/Large Business

Government

Printers, Projectors, Televisions, Handheld,

Digital

Jukebox, and Wireless Sales

Home and Home Office Sales

Small Business

Medium/Large Business, Government

Spare Parts and Extended Service

E-Mail Address

Technical Support, Customer Service, Sales la ‐

1-877-335-5767 toll-free:1-800-999-3355 toll-free:1-800-387-5752 toll-free:1-800-387-5755

1 866 440 3355 [email protected]

1-877-262-5415

Chile (Santiago)

Country Code: 56

City Code: 2

China (Xiamen)

Country Code: 86

City Code: 592

Columbia

Costa Rica

Czech Republic (Prague)

International Access

Code: 00

Country Code: 420

Denmark (Copenhagen)

International Access

Code: 00

Country Code: 45

Dominica

Web Address

E-Mail Address

Sales and Customer Support

Technical Support Web Address

Technical Support E-Mail Address

Customer Service E-Mail Address

Technical Support Fax

Technical Support – Dimension and Inspiron

Technical Support – OptiPlex, Lattitude and Dell

Precision

Technical Support – Servers and Storage

Technical Support – Projectors, PDAs, Switches,

Routers, etc

Technical Support – Printers

Customer Service

Customer Service Fax

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts GCP

Large Corporate Accounts Key Accounts

Large Corporate Accounts North

Large Corporate Accounts North Government and

Education

Large Corporate Accounts East

Large Corporate Accounts East Government and

Education

Large Corporate Accounts Queue Team

Large Corporate Accounts South

Large Corporate Accounts West

Large Corporate Accounts Spare Parts

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support

Customer Service

Fax

Technical Fax

Switchboard

Web Address

Technical Support

Customer Service – Relational

Home/Small Business Customer Service

Switchboard – Relational

Switchboard Fax – Relational

Switchboard – Home/Small Business

Switchboard Fax – Home/Small Business

Web Address

E-Mail Address

Technical Support, Customer Service, Sales www.dell.com/cl la ‐ [email protected]

toll-free: 1230-020-4823 support.dell.com.cn

support.dell.com.cn/email [email protected]

592 818 14350 toll-free: 800 858 2969 toll-free: 800 858 0950 toll-free: 800 858 0960 toll-free: 800 858 2920 toll-free: 800 858 2311 toll-free: 800 858 2060

592 818 1308 toll-free: 800 858 2222 toll-free: 800 858 2557 toll-free: 800 858 2055 toll-free: 800 858 2628 toll-free: 800 858 2999 toll-free: 800 858 2955 toll-free: 800 858 2020 toll-free: 800 858 2669 toll-free: 800 858 2572 toll-free: 800 858 2355 toll-free: 800 858 2811 toll-free: 800 858 2621 www.dell.com/co la ‐ [email protected]

01-800-915-4755 www.dell.com/cr la ‐ [email protected]

0800-012-0231 support.euro.dell.com

[email protected]

22537 2727

22537 2707

22537 2714

22537 2728

22537 2711

Support.euro.dell.com

7023 0182

7023 0184

3287 5505

3287 1200

3287 1201

3287 5000

3287 5001 www.dell.com/dm la ‐ [email protected]

toll-free: 1-866-278-6821

Dominican Republic

Ecuador

El Salvador

Finland (Helsinki)

International Access

Code: 990

Country Code: 358

City Code: 9

France (Paris)

(Montpellier)

International Access

Code: 00

Country Code: 33

City Codes: (1) (4)

Germany (Frankfurt)

International Access

Code: 00

Country Code: 49

City Code: 69

Greece

International Access

Code: 00

Country Code: 49

Grenada

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

(Calling from Quito)

Technical Support, Customer Service, Sales

(Calling from Guayaquil)

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support

Customer Service

Switchboard

Sales under 500 employees

Fax

Sales over 500 employees

Fax

Web Address

Home and Small Business

Technical Support

Customer Service

Switchboard

Switchboard (calls from outside of France)

Sales

Fax

Fax (calls from outside of France)

Corporate

Technical Support

Customer Service

Switchboard

Sales

Web Address

E-mail Address

Technical Support

Home/Small Business Customer Service

Global Segment Customer Service

Preferred Accounts Customer Service

Large Accounts Customer Service

Public Accounts Customer Service

Switchboard

Web Address

Technical Support

Gold Service Technical Support

Switchboard

Gold Service Switchboard

Sales

Fax

Web Address

E-Mail Address

Technical Support, Customer Service, Sales www.dell.com/do la ‐ [email protected]

1-800-156-1588 www.dell.com/ec la ‐ [email protected]

toll-free: 999-119-877-655-3355 toll-free: 1800-999-119-877-655-3355 www.dell.com/sv la ‐ [email protected]

800-6132 [email protected]

[email protected]

0207 533 555

0207 533 538

0207 533 533

0207 533 540

0207 533 530

0207 533 533

0207 533 530

Support.euro.dell.com

0825 387 270

0825 832 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

55 94 71 00

01 55 94 71 00 support.euro.dell.com

[email protected]

069 9792-7200

0180-5-224400

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7000

Support.euro.dell.com

00800-44 14 95 18

00800-44 14 00 83

2108129810

2108129811

2108129800

2108129812 www.dell.com/gd la ‐ [email protected]

toll-free: 1-866-540-3355

Guatemala

Guyana

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

E-Mail Address

Technical Support, Customer Service, Sales

Hong Kong

International Access

Code: 001

Country Code: 852

India

Web Address

Technical Support E-mail Address

Technical Support - Dimension and Inspiron

Technical Support - OptiPlex, Latitude, and Dell

Precision

Technical Support - Servers and Storage

Technical Support - Projectors, PDAs, Switches,

Routers, etc .

Customer Service

Large Corporate Accounts

Global Customer Programs

Medium Business Division

Home and Small Business Division

Dell Support Website

Portable and Desktop Support

Desktop Support E-mail Address

Portable Support E-mail Address

Phone Numbers la la

‐ www.dell.com/gt [email protected]

1-800-999-0136 [email protected]

toll-free: 1-877-270-4609 support.ap.dell.com

support.dell.com.cn/email

00852-2969 3188

00852-2969 3191

00852-2969 3196

00852-3416 0906

00852-3416 0910

00852-3416 0907

00852-3416 0908

00852-3416 0912

00852-2969 3105 support.ap.dell.com

[email protected]

[email protected]

080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045

Server Support

E-mail Address

Phone Numbers [email protected]

080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045

Gold Support Only

E-mail Address

Phone Numbers [email protected]

080-25068033 or your city STD code +

60003355 or

toll-free: 1-800-425-9045

Customer Service

Home and Small Business

Large Corporate Accounts

Sales

Large Corporate Accounts

Home and Small Business

[email protected]

toll-free : 1800-4254051

[email protected]

toll free : 1800-4252067

1600 33 8044

1600 33 8046

Ireland (Cherrywood)

International Access

Code: 00

Country Code: 353

City Code: 1

Italy (Milan)

International Access

Code: 00

Country Code: 39

City Code: 02

Jamaica

Web Address

Technical Support

E-mail Address

Business computers

Home computers

At Home Support

Sales

Home

Small Business

Medium Business

Large Business

E-mail Address

Customer Service

Home and Small Business

Business (greater than 200 employees)

General

Fax/Sales fax

Switchboard

U.K. Customer Service (dealing with U.K.only)

Corporate Customer Service (dial within U.K. only)

U.K. Sales (dial within U.K. only)

Web Address

Home and Small Business

Technical Support

Customer Service

Fax

Switchboard

Corporate

Technical Support

Customer Service

Fax

Switchboard

E-mail Address

Technical Support, Customer Service, Sales

(dial from within Jamaica only)

Support.euro.dell.com

[email protected]

1850 543 543

1850 543 543

1850 200 889

1850 333 200

1850 664 656

1850 200 646

1850 200 646

[email protected]

204 4014

1850 200 982

204 0103

204 4444

0870 906 0010

0870 907 4499

0870 907 4000

Support.euro.dell.com

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 575 035 30

02 577 821 [email protected]

1-800-440-920

Japan (Kawasaki)

International Access

Code: 001

Country Code: 81

City Code: 44

Korea (Seoul)

International Access

Code: 001

Country Code: 82

City Code: 2

Latin America

Luxemborg

International Access

Code: 00

Country Code: 352

Macao

Country Code: 83

Web Address

Technical Support - Dimension and Inspiron

Technical Support outside of Japan - Dimension and Inspiron

Technical Support - Dell Precision, OptiPlex, and

Latitude

Technical Support outside of Japan - Dell

Precision, OptiPlex, and Latitude

Technical Support - Dell PowerApp™, Dell

PowerEdge™, Dell PowerConnect™, and Dell

PowerVault™,

Technical Support outside of Japan - PowerApp,

PowerEdge, PowerConnect, and PowerVault

Technical Support - Projectors, PDAs, Printers,

Routers

Technical Support outside of Japan - Projectors,

PDAs, Printers, Routers

Faxbox Service

24-Hour Automated Order Status Service

Customer Service

Business Sales Division - up to 400 employees

Preferred Accounts Division Sales - over 400 employees

Public Sales - government agencies, educational institutions, and medical institutions

Global Segment Japan

Individual User

Individual User Online Sales

Individual User Real Site Sales

Switchboard

Web Address

Technical Support, Customer Service

Technical Support - Dimension, PDA, Electronics, and Accessories

Sales

Fax

Switchboard

Customer Technical Support (Austin, Texas,

U.S.A.)

Customer Service (Austin, Texas, U.S.A.)

Fax (Technical Support and Customer Service)

(Austin, Texas, U.S.A.)

Sales (Austin, Texas, U.S.A.)

SalesFax (Austin, Texas, U.S.A.)

Web Address

Support

Home/Small Business Sales

Corporate Sales

Customer Service

Fax

Technical Support

Customer Service (Xiamen, China)

Transaction Sales (Xiamen, China) support.jp.dell.com

toll-free: 0120-198-26

81-44-520-1435 toll-free: 0120-198-433

81-44-556-3894 toll-free: 0120-198-498

81-44-556-4162 toll-free: 0120-981-690

81-44-556-3468

044-556-3490

044-556-3801

044-556-4240

044-556-1465

044-556-3433

044-556-5963

044-556-3469

044-556-1657

044-556-2203

044-556-4649

044-556-4300

Support.ap.dell.com

toll-free: 080-200-3800 toll-free: 080-200-3801 toll-free: 080-200-3600

2194-6202

2194-6000

512 728-4093

512 728-3619

512 728-3883

512 728-4397

512 728-4600 or 512 728-3772

Support.euro.dell.com

3420808075

+32 (0)2 713 15 96

26 25 77 81

+32 (0)2 481 91 19

26 25 77 82 toll-free: 0800 105

34 160 910

29 693 115

Malaysia (Penang)

International Access

Code: 00

Country Code: 60

City Code: 4

Mexico

International Access

Code: 00

Country Code: 52

Montserrat

Netherlands

Antilles

Netherlands

(Amsterdam)

International Access

Code: 00

Country Code: 31

City Code: 20

New Zealand

International Access

Code: 00

Country Code: 64

Nicaragua

Norway (Lysaker)

International Access

Code: 00

Country Code: 47

Panama

Peru

Web Address

Technical Support - Dell Precision, OptiPlex, and

Latitude

Technical Support - Dimension, Inspiron, and

Electronics and Accessories

Technical Support - PowerApp, PowerEdge,

PowerConnect, and PowerVault

Customer Service

Transaction Sales

Corporate Sales

Web Address

E-mail Address

Customer Technical Support

Sales

Customer Service

Main

E-mail Address

Technical Support, Customer Service, Sales

Support.ap.dell.com

toll-free: 1800 880 193 toll-free: 1800 881 306 toll-free: 1800 881 386 toll-free: 1800 881 306 (option 6) toll-free: 1800 888 202 toll-free: 1800 888 213 www.dell.com/mx la ‐ [email protected]

001-877-384-8979 or 001-877-269-3383

50-81-8800 or 01-800-888-3355

001-877-384-8979 or 001-877-269-3383

50-81-8800 or 01-800-888-3355 la ‐ [email protected]

E-mail Address

Web Address

Technical Support

Technical Support Fax

Home/Small Business Customer Service

Relational Customer Service

Home/Small Business Sales

Relational Sales

Home/Small Business Sales Fax

Relational Sales Fax

Switchboard

Switchboard Fax

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Toll-free: 1-866-278-6822 la ‐ [email protected]

support.euro.dell.com

020 674 45 00

020 674 47 66

020 674 42 00

020 674 43 25

020 674 55 00

020 674 50 00

020 674 47 75

020 674 47 50

020 674 50 00

020 674 47 50

Support.ap.dell.com

Support.ap.dell.com/contactus

0800 441 567

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

Technical Support

Relational Customer Service

Home/Small Business Customer Service

Switchboard

Fax Switchboard

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales www.dell.com/ni la ‐ [email protected]

001-800-220-1377

Support.euro.dell.com

671 16882

671 17575

231 62298

671 16800

671 16865 www.dell.com/pa la ‐ [email protected]

011-800-507-1264 www.dell.com/pe la ‐ [email protected]

0800-50-669

Poland (Warsaw)

International Access

Code: 011

Country Code: 48

City Code: 22

Portugal

International Access

Code: 00

Country Code: 351

Web Address

E-mail Address

Customer Service Phone

Customer Service

Sales

Customer Service Fax

Reception Desk Fax

Switchboard

Web Address

Technical Support

Customer Service

Sales

Puerto Rico

St. Kitts and Nevis

St. Lucia

St. Vincent and the

Grenadines

Singapore

International Access

Code: 005

Country Code: 65

Slovakia (Prague)

International Access

Code: 00

Country Code: 421

Fax

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

NOTE: The phone numbers in this section should be called from within Singapore or Malaysia only.

Web Address

Technical Support - Dimension, Inspiron, and

Electronics and Accessories

Technical Support - OptiPlex, Latitude,

and Dell Precision

Technical Support - PowerApp, PowerEdge,

PowerConnect, and PowerVault

Customer Service

Transaction Sales

Corporate Sales

Web Address

E-mail Address

Technical Support

Customer Service

Fax

Tech Fax

Switchboard (Sales)

South Africa

(Johannesburg)

International Access

Code: 09/091

Country Code: 27

City Code: 11

Web Address

E-mail Address

Gold Queue

Technical Support

Customer Service

Sales support.euro.dell.com

[email protected]

57 95 700

57 95 999

57 95 999

57 95 806

57 95 998

57 95 999

Support.euro.dell.com

707200149

800 300 413

800-300-410 or 800-300 -411 or

800-300-412 or 21-422-07-10

21-424-01-12 www.dell.com/pr la ‐ [email protected]

1-877-537-3355 www.dell.com/kn la ‐ [email protected]

toll-free: 1-866-540-3355 www.dell.com/lc la ‐ [email protected]

toll-free: 1-866-464-4352 www.dell.com/vc la ‐ [email protected]

toll-free: 1-866-464-4353 support.ap.dell.com

toll-free: 1 800 394 7430 toll-free: 1 800 394 7488 toll-free: 1 800 394 7478 toll-free: 1 800 394 7430 (option 6) toll-free: 1 800 394 7412 toll-free: 1 800 394 7419 support.euro.dell.com

[email protected]

02 5441 5727

420 22537 2707

02 5441 8328

02 5441 8328

02 5441 8328

02 5441 7585 support.euro.dell.com

[email protected]

011 709 7713

011 709 7710

011 709 7707

011 709 7700

Spain (Madrid)

International Access

Code: 00

Country Code: 34

City Code: 91

Web Address

Home and Small Business

Technical Support

Customer Service

Sales

Switchboard

Fax

Corporate

Sweden (Upplands

Vasby)

International Access

Code: 00

Country Code: 46

City Code: 8

Switzerland (Geneva)

Technical Support

Customer Service

Switchboard

Fax

Web Address

Technical Support

Relational Customer Service

Home/Small Business Customer Service

Employee Purchase Program (EPP) Support

Technical Support Fax

Web Address

E-mail Address

International Access

Code: 00

Country Code: 41

City Code: 22

Technical Support – Home and Small Business

Technical Support – Corporate

Customer Service – Home and Small Business

Customer Service – Corporate

Fax

Switchboard

Web Address Taiwan

International Access

Code: 002

Country Code: 886

E-mail Address

Technical Support - OptiPlex, Latitude, Inspiron,

Dimension, and Electronics and Accessories

Technical Support - Servers and Storage

Customer Service

Transaction Sales

Corporate Sales

Web Address Thailand

International Access

Code: 001

Country Code: 66

Trinidad/Tobago

Technical Support (OptiPlex, Latitude, and Dell

Precision)

Technical Support (PowerApp, PowerEdge,

PowerConnect, and PowerVault)

Customer Service

Corporate Sales

Transaction Sales

Web Address

E-mail Address

Turks and Caicos Islands

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Support.euro.com

902 100 130

902 118 540

902 118 541

902 118 541

902 118 539

902 100 130

902 115 236

91 722 92 00

91 722 95 83 support.euro.dell.com

08 590 05 199

08 590 05 642

08 587 70 527

020 140 14 44

08 590 05 594

Support.euro.dell.com

[email protected]

0844 811 411

0844 822 844

0848 802 202

0848 821 721

022 799 01 90

022 799 01 01 support.ap.dell.com

support.dell.com.cn/email toll-free: 0080 186 1011 toll-free: 0080 160 1256 toll-free: 0080 160 1250 (option 5) toll-free: 0080 165 1228 toll-free: 0080 165 1227

Support.ap.dell.com

toll-free: 1800 0060 07 toll-free: 1800 0600 09 toll-free: 1800 006 007 (option 7) toll-free: 1800 006 009 toll-free: 1800 006 006 www.dell.com/tt la ‐ [email protected]

toll-free: 1-888-799-5908 www.dell.com/tc la ‐ [email protected]

toll-free: 1-877-441-4735

U.K.(Bracknell)

International Access

Code: 00

Country Code: 44

City Code: 1344

Uruguay

U.S.A. (Austin, Texas)

International Access

Code: 011

Country Code: 1

Web Address

E-mail Address

Customer Service Website

Sales

Home and Small Business Sales

Corporate/Public Sector Sales

Customer Service

Home and Small Business

Corporate

Preferred Accounts (500-5000 employees)

Global Accounts

Central Government

Local Government & Education

Health

Technical Support

Corporate/Preferred Accounts/PCA (1000+ employees)

Other Dell Products

General

Home and Small Business Fax

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Automated Order-Status Service

AutoTech (portable and desktop computers)

Hardware and Warranty Support (Dell TV,

Printers, and Projectors ) for Relationship customers

Consumer (Home and Home Office) Support for

Dell products

Customer Service

Employee Purchase Program (EPP) Customers

Financial Services Web Address

Financial Services (lease/loans)

Financial Services (Dell Preferred Accounts

[DPA])

Business

Customer Service

Employee Purchase Program (EPP)

Customer s Support for printers, projectors, PDAs, and MP3 players

Public (government, education, and healthcare)

Customer Service and Support

Employee Purchase Program (EPP) Customers

Dell Sales

Dell Outlet Store (Dell refurbished computers)

Software and Peripherals Sales

Spare Parts Sales

Extended Service and Warranty Sales

Fax

Dell Services for the Deaf, Hard-of-Hearing, or

Speech-Impaired upport.euro.dell.com

[email protected]

support.euro.dell.com/uk/en/ECare/ form/home.asp

0870 907 4000

01344 860 456

0870 906 0010

01344 373 185

0870 906 0010

01344 373 186

01344 373 196

01344 373 199

01344 373 194

0870 908 0500

0870 353 0800

0870 907 4006 www.dell.com/uy la ‐ [email protected]

toll-free: 000-413-598-2521 toll-free: 1-800-433-9014 toll-free: 1-800-247-9362 toll-free: 1-877-459-7298 toll-free: 1-800-624-9896 toll-free: 1-800-624-9897 toll-free: 1-800-695-8133 www.dellfinancialservices.com

toll-free: 1-877-577-3355 toll-free: 1-800-283-2210 toll-free: 1-800-624-9897 toll-free: 1-800-695-8133 toll-free: 1-877-459-7298 toll-free: 1-800-456-3355 toll-free: 1-800-695-8133 toll-free: 1-800-289-3355 or

toll-free: 1-800-879-3355 toll-free: 1-888-798-7561 toll-free: 1-800-671-3355 toll-free: 1-800-357-3355 toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY

(1-877-335-5889)

U.S. Virgin Islands

Venezuela

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales www.dell.com/vi la ‐ [email protected]

toll ‐ free:   1 ‐ 877 ‐ 702 ‐ 4360 www.dell.com/ve la ‐ [email protected]

0800 ‐ 100 ‐ 4752

1

Introduction to the VMware Virtual

Infrastructure

This chapter introduces you to the VMware virtual infrastructure and provides you with essential foundational information.

The chapter contains the following sections:

VMware Virtual Infrastructure Overview ......................................................................................24

Object Roles ................................................................................................................................25

For more detailed information about VMware virtualization products and solutions, please consult the appropriate VMware documentation.

24 vFoglight Cartridge for VMware

Cartridge for VMware User Guide

VMware Virtual Infrastructure Overview

VMware Virtual Infrastructure 3 (VI3) provides an innovative mechanism for organizing and viewing any virtual infrastructure built on its platform. Using a unique combination of physical and logical components, this mechanism effectively and efficiently fulfills VMware’s vision of the modern virtual infrastructure.

vFoglight Cartridge for VMware accommodates customers of all sizes that leverage

VMware’s VI3 virtualization platform by examining and enhancing VMware's eminently knowledgeable view of the virtual world.

Figure 1

highlights the components or objects that make up a typical VI3 implementation. This figure makes a clear distinction between objects that exist in the physical world and those that are considered to be virtual.

Figure 1

Figure 1 Typical VI3 Implementation

Introduction to the VMware Virtual Infrastructure

VMware Virtual Infrastructure Overview

25

The VMware VirtualCenter Server 2 allows for the configuration of a hierarchical organizational structure that resides primarily within the virtual domain. This enables an organization to easily configure physical VMware ESX Servers and virtual machines to reside in logical groups that dictate the various aspects of the virtual infrastructure (like physical object location, resource allocations and limitations for virtual machines, and high availability settings for physical and virtual components).

Object Roles

Before we get too far into discussing the layout and capabilities of vFoglight Cartridge for VMware, we must understand the different roles the various physical and virtual objects play within the overall virtual infrastructure.

The VirtualCenter Server and VMware ESX Servers provide the physical foundation for the VI3 infrastructure.

Virtual machines on the other hand are classified as virtual components for the purpose of management and monitoring, even though they have many of the same characteristics

(like direct network and storage access) as physical systems. At any given time, a virtual machine must be contained within a single VMware ESX Server. The particular ESX

Server in which a given virtual machine is contained may change of course over the lifetime of the virtual machine through the use of unique VMware technologies such as

VMware VMotion or VMware High Availability (VMware HA).

Physical Objects

The physical objects within the VMware virtual infrastructure are those with which you can physically interact. The virtual components or objects that make up the virtual environment cannot exist without the presence of underlying physical components.

A VMware ESX Server is an example of a physical component.

For vFoglight Cartridge for VMware to be used to monitor a virtual infrastructure, the virtual infrastructure must consist of at least one VirtualCenter Server that is used to manage the virtual infrastructure and at least one ESX Server that is used to run virtual machines.

Note Each ESX Server that is used to run virtual machines must have its own managing

VirtualCenter Agent installed on it.

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ESX Server Hosts

An ESX Server Host is the single physical component required to begin building a virtual infrastructure. An ESX Server provides a hypervisor based architecture for controlling and managing resources for the virtual machines that run on it. The virtual machines running on the host share the resources it provides. Should resources become over-committed, the ESX Server hypervisor determines which virtual machines have priority access to the shared resources (based on manual virtual machine configurations) and distributes the available resources accordingly.

Each ESX Server is managed by a single VirtualCenter Server instance, and can be configured to exist logically within either a Datacenter or Cluster virtual object within the overall virtual infrastructure.

VirtualCenter Server

Although a VirtualCenter Server can technically exist as a virtual machine, it is considered a physical component within the VMware virtual infrastructure.

VMware’s VirtualCenter is the software tool used to manage virtual environments that are built on the VMware virtualization platform. VirtualCenter creates a hierarchical structure of virtual objects that enables a system administrator to logically lay out his virtual infrastructure configuration. VirtualCenter also introduces other advanced

VMware functionality such as Distributed Resource Scheduling (DRS), VMotion, and

High Availability (HA) that can be used to enhance the benefits of a virtual infrastructure.

VirtualCenter provides a robust WSDL that the vFoglight Cartridge for VMware leverages to capture and manipulate key characteristics and performance metrics of the various object types and objects found within the virtual infrastructure configuration.

Each VirtualCenter instance that is to be monitored using the vFoglight Cartridge for

VMware must have a Cartridge for VMware Collector configured for it that points to the web service interface. As mentioned in the vFoglight Cartridge for VMware

Installation Guide , this agent can be installed on the VirtualCenter Server itself because all of the required components for the proper operation of the agent come preconfigured.

A single VirtualCenter Server can monitor approximately 100 VMware ESX Servers and 1500 virtual machines before performance and scalability challenges demand the introduction of a second VirtualCenter Server. Multiple VirtualCenter instances can be disbursed geographically to localize the management of large, distributed VI3 implementations.

Introduction to the VMware Virtual Infrastructure

VMware Virtual Infrastructure Overview

27

Virtual Objects

Virtual objects can exist only within the confines of the virtual infrastructure. With the exception of virtual machines, virtual objects are logical and are used for organizing

VMware ESX Servers and virtual machines, either geographically or by function. In addition, virtual objects allow for the advanced configuration of resource management and of high availability settings.

Virtual Machines

The creation and subsequent use of virtual machines is the primary purpose for building and maintaining a virtual infrastructure. Virtual machines share many of the characteristics of physical systems (like storage and network interaction), but they do not have direct access to the hardware that is used to process their information and they are considered virtual components within the virtual infrastructure.

A virtual machine encompasses more than just a guest operating system like Microsoft

Windows. A virtual machine also contains specific configurations that help to define it, such as the number of processors and the amount of memory it can leverage.

All of the resource utilization for a particular virtual machine on a VMware ESX Server is scheduled through that Server's hypervisor. The efficient tracking and analysis of this scheduling of resources at both the virtual machine and the ESX Server Host level is a key function provided by the vFoglight Cartridge for VMware.

At any given time a virtual machine must reside on a single VMware ESX Server, but it can be moved across physical ESX Servers, typically without downtime, through the use of key VirtualCenter functionality called VMotion. VMotion provides a method for proactively moving a virtual machine from one ESX Server to another while avoiding the downtime that can arise from having to perform actions like patching a physical host server. VMotion also provides a manual method a system administrator can use to better balance virtual machine workloads based on resource utilization trends.

A VMware Cartridge feature called Migration Modeler provides a method for analyzing the impact of using VMotion to move a virtual machine between two VMware ESX

Servers in a Cluster. Migration Modeler provides this functionality without you actually having to move the virtual machine.

vFoglight Cartridge for VMware also provides a mechanism that tracks the lifecycle of the virtual machines within the virtual infrastructure. This enables you to quickly and easily view a history of a virtual machine's performance metrics and a history of its logical location within the virtual infrastructure.

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VMware VirtualCenter offers some additional valuable features that customers may wish to use including the VMware Distributed Resource Scheduling (DRS) feature for automating the process of balancing VMware ESX Server utilization and the VMware

High Availability (HA) feature for recovering from Host failure within a Cluster.

Datacenters

A Datacenter is the topmost virtual object within a VirtualCenter Server implementation and is required before any VMware ESX Server Hosts can be added to a VirtualCenter.

A Datacenter is most commonly used to identify the physical boundaries within which an ESX Server Host can exist. In most implementations these boundaries constitute a single physical location that contains a large number of ESX Server Hosts. There is no hard and fast rule stating that a Datacenter must exist entirely at just one physical location, but other Datacenter implementations are atypical of most virtual infrastructures.

Within the boundaries of a Datacenter, objects of the same type cannot have the same name. For example, it is not possible to configure two ESX Server Hosts with the same name to reside within the same Datacenter. The same goes for virtual machines,

Clusters, Resource Pools and any other objects that can be created and configured to reside within a Datacenter. Objects of the same type can have identical names as long as they are located in different Datacenters.

Datastores

The management of Datastores is carried out at the both the Datacenter and the ESX

Server levels.

Each Datastore is contained within a Datacenter and must be uniquely named within its containing Datacenter.

A Datastore represents a storage location for virtual machine files. The storage location can be a local file system path, a Virtual Machine File System Storage (VMFS) volume, or a Network Attached Storage directory.

ESX Server Hosts can be configured to mount a set of network drives (or Datastores).

For each storage location within a Datacenter there is only one Datastore, so multiple

Hosts may be configured to point to the same Datastore. Whenever an ESX Server Host accesses a virtual machine or file within a Datacenter it must use the appropriate

Datastore path.

Each Datastore object keeps a record of ESX Server Hosts that have mounted it, and a

Datastore object can be removed only if no Hosts are currently mounting that Datastore.

Introduction to the VMware Virtual Infrastructure

VMware Virtual Infrastructure Overview

29

Datastores are host-independent and platform-independent. Therefore, they do not change in any way when the virtual machines contained within them are moved from one ESX Server to another.

Clusters

A Cluster object is a group of VMware ESX Servers that share common storage resources and network configurations. A Cluster represents a pool of the combined resources of all of the ESX Server Hosts assigned to the Cluster. For example, if four

ESX Servers are added to a Cluster and each ESX Server has 2x2 GHz processors with

4 GB of memory, the Cluster represents a pool of 16 GHz of CPU processing power and

16 GB of memory that is available for use by virtual machines.

A Cluster also serves as the boundary for virtual machine migration activity through the

VMware VMotion or VMware HA features. When using either of these technologies for virtual machine migration it is critical that the participating ESX Server Hosts have identical storage resource and network configurations, and this is guaranteed within a

Cluster by the very definition of a Cluster.

Resource Pools

Resource Pools enable an administrator to fine tune resource allocations within a

Cluster. A Resource Pool can be configured to leverage a portion of the overall available resources within a Cluster and then virtual machines can be assigned to that Resource

Pool. This enables an administrator to prioritize virtual machines—to either limit or guarantee certain resources to a particular virtual machine or group of virtual machines.

Resource Pools can be configured in many ways, from simple to complex. For a simple example, two Resource Pools are configured within a Cluster; one is named Production

Virtual Machines and the other is named Development Virtual machines. The

Production Resource Pool is configured with a "High" share priority and the

Development Resource Pool is configured with the default "Normal" share priority. In this case any virtual machine residing in the Production Resource Pool is automatically given twice the priority, in terms of access to system resources during periods of contention, of any virtual machine residing in the Development Resource Pool.

To better demonstrates the true potential of using Resource Pools, the following is an advanced example. Four ESX Servers are added to a Cluster and each ESX Server has

2x2 GHz processors with 4 GB of memory. The Cluster therefore represents a pool of

16 GHz of CPU processing power and 16 GB of memory that is available for use by virtual machines.

Figure 2

below illustrates that the Production Cluster resource that resides in the Chicago Datacenter has 16 GHz of processing power and 16 GB of memory. A Resource Pool is created for a CRM Application that has access to 8 GHz of

30 vFoglight Cartridge for VMware

Cartridge for VMware User Guide the Cluster’s total CPU resources and 6 GB of the Cluster’s total memory. By drilling down further from there you see that within the CRM Application Resource Pool there are two more Resource Pools (Database and Web). The existence of the Database

Resource Pool ensures that key database virtual machines have access to the resources necessary to perform their highly transactional operations. The web servers have access to a smaller portion of the overall resources—just enough to provide the necessary enduser responsiveness from a web transaction perspective without impacting the key backend database infrastructure.

Figure 2

Figure 2 Advanced Resource Pools

To assist with the understanding of these nested relationships of virtualized objects, vFoglight Cartridge for VMware provides both a Topological and a Hierarchical View of the entire virtual infrastructure as well as Resource Pool mapping functionality for maximum flexibility in tracking advanced virtual infrastructure configurations.

Folders

Folders are hierarchical components that exist within a VirtualCenter and they enable an administrator to more easily organize the virtual environment for manageability. There are three different types of folders that can exist within the various layers of the virtual infrastructure hierarchy.

Introduction to the VMware Virtual Infrastructure

VMware Virtual Infrastructure Overview

31

The following table lists the available types of folders, and explains the levels at which they can exist and the objects they can contain.

Folder Types

Folder Type

Datacenter

Virtual Machine

Compute Resources

Level at Which It Can Exist

VirtualCenter Root

Datacenter

Datacenter

Objects It Can Contain

Datacenters

Virtual Machines and

Templates

Hosts and Clusters

Folders may contain nested folders of the same type, but not of other types. It is not possible, for example, to create a Virtual Machine folder within a Datacenter folder.

Folders are provided strictly for organizational and management purposes. They offer a way for an administrator to classify objects that is not tied to (and therefore bound by) the virtual/physical relationship framework. For example, two Datacenter folders are created at a VirtualCenter root; one folder is labelled Primary Datacenters and the other is labelled Disaster Recovery Datacenters. An administrator can configure multiple

Primary Datacenters containing production ESX Servers, place those Datacenters in the

Primary Datacenters folder, and then assign the necessary permissions to that folder to allow standard users to perform management tasks for the entire primary virtual infrastructure. The administrator can then configure multiple Disaster Recovery

Datacenters containing disaster recovery ESX Servers, place those Datacenters in the

Disaster Recovery Datacenters folder, and assign a different set of permissions to that folder. This prevents standard users from building virtual machines that may take over resources that are necessarily dedicated to HA-configured disaster failover virtual infrastructure components.

Using vFoglight Cartridge for VMware, you can observe either a Topology View that does not use folders and presents a logical breakdown of the virtual infrastructure by component or a Hierarchy View that uses folders and presents the familiar interface that is found within the VirtualCenter management server.

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2

Navigation Basics

This chapter describes the basic vFoglight navigation techniques that you require in order to use vFoglight Cartridge for VMware.

The chapter contains the following sections:

vFoglight GUI Panels ...................................................................................................................34

Breadcrumbs ...............................................................................................................................36

Time Range .................................................................................................................................37

Sortable Lists ...............................................................................................................................38

Alarms and their Status Indicators ...............................................................................................39

Mouse-over Actions .....................................................................................................................40

For more detailed information about vFoglight Cartridge for VMware navigation, refer

to “ Interacting with the vFoglight Cartridge for VMware ” on page 41.

For more detailed information about vFoglight navigation in general, refer to the vFoglight User Guide and the vFoglight Administration and Configuration Guide .

34 vFoglight Cartridge for VMware

Cartridge for VMware User Guide

vFoglight GUI Panels

Depending on who you log in as when you log in to vFoglight, you may see either the contents of the first bookmark (the Welcome page is the default) listed under

Bookmarks, or a home page. For further details, refer to the vFoglight User Guide .

Typically, the GUI is divided into three panels: The navigation panel at the left, the larger display panel in the middle, and the actions panel at the right.

Figure 1

shows a typical vFoglight GUI.

Figure 1

Figure 1 vFoglight GUI

Navigation Panel

The navigation panel operates like a drawer. Its default state is open. To close the navigation panel, click the arrow at the far left of the vFoglight GUI. Click that arrow again to open the navigation panel.

Navigation Basics vFoglight GUI Panels

35

The navigation panel lists all of the dashboards that are available to the current user for viewing. You can use the navigation panel to select a dashboard to view in the display panel. To access a specific dashboard, open the appropriate module (the Virtual module, for example).

The navigation panel also provides access to the vFoglight Administration and

Configuration areas, and may provide access to some other navigational views (for example, the Virtual Infrastructure View for the vFoglight Cartridge for VMware vmExplorer Dashboard).

If you do not see any dashboards in the navigation panel, the user you signed in as may not have been assigned to a group. For details, refer to the vFoglight User Guide .

Display Panel

The display panel is used to view current dashboards and reports, as well as to create new dashboards and reports. You can increase the size of this area by re-sizing the navigation panel or, if the actions panel is open, by closing the actions panel.

Actions Panel

The actions panel operates like a drawer. Its default state is closed. To open the actions panel, click the arrow at the far right of the vFoglight GUI. Click that arrow again to close the actions panel.

The actions panel contains the various actions and tasks you can perform with the current dashboard. It also contains views and data that you can add to a dashboard or report you are creating and provides access to the online help files.

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Breadcrumbs

As you drill down into the various levels within a vFoglight Cartridge for VMware dashboard, a trail of breadcrumbs are left just above the dashboard. This trail provides you with context. It provides you with the name of the level you are currently viewing and with a simple mechanism for returning to any of its related parent levels.

Figure 2

displays a typical breadcrumb trail. This trail was created while drilling down within the vFoglight Cartridge for VMware vmMonitor Dashboard. Each item within this breadcrumb trail is a hyperlink to a previously viewed parent level.

Figure 2

Figure 2 Breadcrumbs

For more specific information about the vmMonitor Dashboard, refer to Chapter 3,

“Interacting with the vFoglight Cartridge for VMware”.

Navigation Basics

Time Range

37

Time Range

The default behavior of vFoglight Cartridge for VMware is to display metrics, alerts, and messages that have occurred within the last four hours. This time range, however, is configurable.

To configure the Time Range use the Time Range menu located in the upper right corner

of the vFoglight GUI, as show in Figure 3 .

Figure 3

Figure 3 Time Range menu

Using the Time Range menu, you can select from the listed pre-defined time ranges or you can specify a custom range using either a sliding time bar or precision controls to specify dates and times. When you modify the time range for a dashboard or view, it adjusts the range for all of the views contained within and drill-downs accessed from that dashboard or view. It does not adjust the time range for any parent views.

For more detailed information about modifying the time range, please refer to the vFoglight User Guide .

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Sortable Lists

In certain vFoglight Cartridge for VMware dashboards, some levels of views contain sortable lists. An example of this is the vmExplorer Dashboard Related Objects View displayed in

Figure 4 .

Figure 4

Figure 4 Related Objects View

It is possible to sort this list by column using any of the column headings. Click a column heading once to sort the list in ascending order. The list is redrawn according to your specification. Click the column heading again to re-sort the list in descending order.

This is handy when you want to have an organized view of virtual machines or ESX

Server objects sorted by name, parent container, status, etc.

Navigation Basics

Alarms and their Status Indicators

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Alarms and their Status Indicators

vFoglight Cartridge for VMware uses status indicators to show that specific alarms have been raised within the virtual infrastructure. Four status indicators, similar to those displayed in Figure 5 , are used throughout all of the vFoglight Cartridge for VMware dashboards. The status indicators may be displayed as round and colored with the number off to the side (as in Figure 5 ) or they may be displayed as rectangular and colored with the number in the center of the indicator.

Figure 5

Figure 5 Status Indicators

The vFoglight alarm types respond to thresholds that are defined within the vFoglight

Cartridge for VMware rules. As metrics change and move through thresholds, alarms are raised. As a metric moves through thresholds the severity of an alarm changes, which causes the associated status indicator to change.

For detailed information about vFoglight Cartridge for VMware rules and metrics, refer to the vFoglight Cartridge for VMware Reference Guide .

It is important to note that with vFoglight Cartridge for VMware an event that triggers an alarm for an object does not trigger an alarm for any of the object’s parents. For example, a single Virtual Machine running at a high CPU utilization does not trigger an alarm for its parent ESX Server. An alarm would only be triggered for the parent ESX

Server if the server itself was running at a high CPU utilization.

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Mouse-over Actions

Many items within the vFoglight Cartridge for VMware dashboards display additional information when you hover the cursor over them. For example, when you hover the cursor over a graph you are likely to see a specific value or values that correspond(s) to the position of the cursor. When you hover the cursor over an individual metric, you are likely to see a small descriptive popup.

3

Interacting with the vFoglight

Cartridge for VMware

This chapter takes you through the various dashboards and associated views that make up vFoglight Cartridge for VMware.

The chapter contains the following sections:

vmAgents Dashboard ..................................................................................................................42

vmAlarms Dashboard ..................................................................................................................43

vmExplorer Dashboard ................................................................................................................45

Actions Panel ...............................................................................................................................60

vmExplorer: Server Lookup Dashboard ......................................................................................63

vmExplorer: Virtual Machine Lookup Dashboard ........................................................................64

vmModeler Dashboard ................................................................................................................65

vmMonitor Dashboard .................................................................................................................68

vmVirtualCenters Dashboard ......................................................................................................76

Report Browser Dashboard .........................................................................................................77

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vmAgents Dashboard

The vmAgents Dashboard has just one view that displays information on the various agent systems that are collecting and sending details to vFoglight Cartridge for

VMware. This dashboard can be used to verify that agents are properly reporting information at regular intervals to vFoglight Cartridge for VMware.

The vmAgents Dashboard contains an alarm summary that shows you the number of alarms of each severity that are presently outstanding for agents. If you click an alarm count, you get a popup that lists the active alarms for the agent(s).

Figure 1 shows an example of a typical vmAgents Dashboard, with two agents running.

Figure 1

Figure 1 vmAgents Dashboard

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vmAlarms Dashboard

The vmAlarms Dashboard is a simple dashboard that shows all of the alarms that have been triggered but not cleared within vFoglight. It can be used to isolate alarms specific to the virtualized environment.

Figure 2 shows an example of a typical vmAlarms Dashboard.

Figure 2

Figure 2 vmAlarms Dashboard

The vmAlarms Dashboard is made up of the following views:

• Alarms Overview

• Alarms List View

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Alarms Overview

The Alarms Overview is located at the top of the vmAlarms Dashboard.

Purpose

The Alarms Overview provides a quick and easy way for you to view vFoglight alarms grouped by object and severity level. You can use this Overview to monitor alarms and to identify the sources of problems within the virtual infrastructure. If you click any of the alarm counts for a particular object, a popup displaying just the alarms for that object appears.

Alarms List View

The Alarms List View takes up the majority of the vmAlarms Dashboard.

Purpose

Each alarm row in the Alarms List contains an object icon that identifies the source of the alarm, an alarm icon that indicates the severity of the alarm, the time that the alarm occurred, and the text of the alarm. The columns are sortable so that alarms can be listed in order by source, severity, time or message. Simply click a column heading to sort the table by that column.

If you click an alarm’s severity icon, a popup for acknowledging or clearing that alarm is displayed. If you click the message or any other column in the row, a vmMonitor

Dashboard displaying information pertaining to the corresponding object appears.

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vmExplorer Dashboard

The vmExplorer Dashboard has a hierarchical interface that you can use to view various performance metrics and alarms within the virtual infrastructure. It provides several informative views through which you can quickly and easily access detailed information about any of the available components (physical or virtual) within the infrastructure.

Figure 3 shows an example of a typical vmExplorer Dashboard.

Figure 3

Figure 3 vmExplorer Dashboard

The vmExplorer Dashboard contains the following embedded views:

• Virtual Infrastructure View

• At A Glance View

• vmExplorer Primary View

These views are described in the upcoming sections.

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Virtual Infrastructure View

The vmExplorer Dashboard provides a Virtual Infrastructure View. It is located in the navigation panel of vFoglight (at the left), under the dashboards list.

Purpose

The Virtual Infrastructure View provides an organized view of the various virtual infrastructure objects that are monitored by vFoglight Cartridge for VMware.

Figure 4 shows an example of a typical Virtual Infrastructure View.

Figure 4

Figure 4 Virtual Infrastructure View: Topology

If you click an object in the Virtual Infrastructure View, all of the views in the vmExplorer Dashboard are updated with information pertaining to that object.

Description of Embedded Views

The Virtual Infrastructure View is made up of the following embedded views:

• Topology View

• Hierarchy View

• Mouse-over Status Popups

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Topology View

The Topology View is organized into a tree using object type (or topology type) containers for branches.

The top-level objects in the Topology View are always the VirtualCenters.

Each VirtualCenter in the Topology View contains several object type containers, and each object type container contains every object of that particular type that is managed by the parent VirtualCenter.

Each object type container, as well as each object, has a representative icon that is displayed to the left, as shown in the following table.

Virtual Infrastructure View Object Icons

Icon Object

VirtualCenter

Datacenter

Cluster

ESX Server

Resource Pool

Virtual Machine

Datastore

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At the right, the Topology View displays status indicators. For an individual object, the status indicator represents the alarm of highest severity that is outstanding for that object. For an object type container, the status indicator represents the alarm of highest severity that is outstanding for all of the objects of that type. For example, there are twenty-five Virtual Machines configured for a VirtualCenter. Twenty of the Virtual

Machines have a Normal status, three have a Warning status, and two have a Critical status. In the Topology View, the Virtual Machines container for that VirtualCenter displays a Critical status indicator to show that at least one of the Virtual Machines associated with the VirtualCenter has an outstanding Critical alarm.

Note A single Virtual Machine running at a high CPU utilization does not trigger an alarm for its parent ESX Server. An alarm would only be triggered for the parent ESX Server if the server itself was running at a high CPU utilization

Hierarchy View

The Hierarchy View represents the logical layout of VirtualCenter management servers, so it is not organized into groups of common objects.

In the Hierarchy View each VirtualCenter object is organized into a tree that has the same hierarchical structure as the corresponding VirtualCenter, displaying the objects

(Datacenters, Clusters, Resource Pools, Virtual Machines, Folders, etc.) within the

VirtualCenter as branches.

Each object in the Hierarchy View has a representative icon that is displayed at the left of the object’s name. These icons are shown in the

Virtual Infrastructure View Object

Icons table in “ Topology View ” on page 47.

At the right, the Hierarchy View displays status indicators. Each status indicator represents the alarm of highest severity that is outstanding for the corresponding object.

The lowest level object in a virtual infrastructure that may be selected from within the

Hierarchy View is an ESX Server host object.

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Mouse-over Status Popups

When you hover the cursor over an object in the Virtual Infrastructure View, you see a popup that provides a summary of the present state of that object.

One of the most useful Mouse-over Status Popups to take note of when working with the Virtual Infrastructure View is the one you see when you hover the cursor over the

Virtual Machines container in the Topology View. This popup displays information

(including utilization details and stacked area graphs) on the top 10 CPU-consuming

Virtual Machines for the associated VirtualCenter. An example of this popup is displayed in Figure 5 .

Figure 5

Figure 5 Mouse-over Popup for the Virtual Machines Container in the Topology View

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At A Glance View

The vmExplorer Dashboard provides an At A Glance View. It is located in the navigation panel of vFoglight, below the Virtual Infrastructure View.

Purpose

The At A Glance View provides key statistical information for the object that is selected in the Virtual Infrastructure View. The information shown depends on the object that is selected. For example, if you select an ESX Server from the Virtual Infrastructure View, the At A Glance View shows the status of the CPU utilization, server information, the top five consumers of CPU, memory, disk, and network resources, and the top five

Virtual Machines in terms of percent-ready CPU utilization for the selected Server. If you select a Virtual Machine from the Virtual Infrastructure View, the At A Glance

View shows a Status View for each of the parent objects (Datacenter, Cluster, and ESX

Server) of the selected Virtual Machine.

When the At A Glance View displays information about Servers or Virtual Machines, it can be used to navigate to those Servers or Virtual Machines.

Figure 6 shows an example of a typical At A Glance View for a Virtual Machine.

Figure 6

Figure 6 At a Glance View for an Virtual Machine

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Description of Embedded Views

The At A Glance View may or may not contain the following embedded views:

• Top 5 CPU View

• Top 5 Memory View

• Top 5 Disks View

• Top 5 NIC View

• Top 5 Ready View

• Status View

Top 5 CPU View

This view shows the top five CPU-consuming Virtual Machines for the selected object.

Top 5 Memory View

This view shows the top five memory-consuming Virtual Machines for the selected object.

Top 5 Disk View

This view shows the top five Virtual Machines in terms of disk activity for the selected object.

Top 5 NIC View

This view shows the top five Virtual Machines in terms of NIC activity for the selected object.

Top 5 Ready View

This view shows the top five Virtual Machines in terms of percent-readiness for CPU cycles for the selected object.

Status View

This view provides a brief summary of the present status of a parent object for a selected

Virtual Machine.

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vmExplorer Primary View

The vmExplorer has a Primary View which takes up the entire display panel of the vFoglight GUI.

Purpose

The vmExplorer Primary View provides a great deal of value to administrators who leverage vFoglight Cartridge for VMware to monitor their virtual infrastructure.

The vmExplorer Primary View heading, located at the top of the vmExplorer Primary

View, consists of three main components: an icon and text that specify the type of selected object or object container (from this point on these two are referred to simply as object, unless otherwise specified), an alarm summary for the selected object, and navigational links.

The alarm summary at the right of the Primary View heading shows you the number of alarms at each severity level that are outstanding for the selected object. When you click an alarm count, you get a popup that lists the active alarms for the object.

The navigational links are located immediately below the selected object’s name. These navigational links vary from object to object, but generally contain a link to an object summary (typically the default view), a link to an object performance overview, and one or more links to other relevant information.

Due to the ability to change the information displayed in the Primary View through the use of the navigational links and to the fact that the Primary View consists of several embedded views, the Primary View can change quite a lot in appearance. For example, typically if you select an object type container from the Topology View the Summary link in the Primary View displays a consumption graph and a table that are representative of the group of objects within that container. However, if you select a

Resource Pools container from the Topology View, the Summary link in the Primary

View displays a Resource Pools Relationship Tree that contains every Resource Pool that belongs to the Clusters within the associated VirtualCenter.

If you select an individual Resource Pool from the Virtual Infrastructure View, the

Summary link in the Primary View displays summary and utilization information for that Resource Pool. This is typically the type of information you see for the Summary link when you select any individual object from the Virtual Infrastructure View.

The metrics and the amount of detail displayed in the Primary View vary depending on the type of object you select.

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Description of Embedded Views

The Primary View may or may not contain the following embedded views:

• Summary View

• Utilizations View

• Resource Pools Relationship Tree View

• Related Objects Views

Summary View

If you select the Summary navigational link from the Primary View heading, the

Summary View is displayed just below the heading. Typically, the Summary View provides a brief description of the selected object, an overview of its available compute resources, and a count (if applicable) of the objects that are contained within it.

Sometimes the Summary View includes a graph. For example, if you select a collection of ESX Servers (that is, the ESX Servers container for a particular VirtualCenter) from the Topology View, the Summary View displays a graph that illustrates the combined

CPU consumption for all of the ESX Servers in the collection.

Within a collection of objects Summary View, you can hover the cursor over any graph to see an exact unit measurement that corresponds to the placement of the cursor, and you can click any metric or chart to see a popup with a detailed chart.

Utilizations View

The Utilizations View is typically located in the center of the Primary View.

The Utilizations View provides numerical and graphical representations of utilization metrics associated with the single object (Datacenter, Cluster, Server, Resource Pool,

Virtual Machine, or Datastore) or collection of objects of a particular type (Datacenters,

Clusters, Servers, Resource Pools, Virtual Machines, or Datastores) that is selected.

The Utilizations View differs and may not appear at all depending on the object or collection of objects selected from the Virtual Infrastructure View and on the navigational link selected from the Primary View heading. For example, if you select a single Resource Pool from the Virtual Infrastructure View and you select the

Performance link from the Primary View heading, the Utilizations View displays four graphs showing CPU, memory, disk, and network resource utilizations for the selected

Resource Pool. If you select the VMs link for that same Resource Pool, the Utilizations

View displays one graph illustrating the percent-used and percent-ready CPU utilization for the Virtual Machines of the Resource Pool. If, however, you select a collection of

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ESX Servers from the Virtual Infrastructure View and you select the Summary link from the Primary View heading, an extended Summary View with an informative graph is displayed in place of a Utilizations View.

For descriptions of the various metrics available in the Utilizations View and elsewhere in vFoglight Cartridge for VMware, refer to the vFoglight Cartridge for VMware

Reference Guide .

The Utilizations View may contain details about related objects as well. Those details can be used to navigate to the associated objects.

Single Object Utilizations Views

When you select a single object (Datacenter, Cluster, Server, Resource Pool, Virtual

Machine, or Datastore) from the Virtual Infrastructure View, summary information and a Utilizations View is displayed under the Summary link in the Primary View. The metrics and the amount of detail displayed vary depending on the type of object you select.

Under the Summary link, a typical Utilizations View for an individual object provides detailed information on the four core ESX infrastructure resources: CPU, memory, disk usage, and network usage. Under other navigational links, the Utilizations View for an individual object provides different information. For example, under the VMs link for an ESX Server, the Utilizations View displays a graph illustrating the percent-used and percent-ready CPU utilization for the Virtual Machines of that ESX Server. Under still other navigational links, like the Datastores link for an ESX Server, the Utilizations

View is replaced with other pertinent information.

Within a single object Utilizations View, you can hover the cursor over any metric to see a description of that metric, and you can click any metric or chart to see a popup with a detailed chart.

In a Utilizations View that contains alarm severity level details, you can click an alarm status indicator to see the Fatal, Critical, and Warning alarms for the associated object.

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Figure 7 shows a Utilizations View for a Cluster object. As explained above, you can hover the cursor over any metric in a Utilizations View to see a description of the metric, and you can click any metric or chart to see a popup with a detailed chart. For example, if you click the CPU Load gauge for a Cluster object, a graph of CPU utilization over the time range specified for the vmExplorer dashboard is displayed. If you click the Memory Utilization graph, a larger view of the graph with descriptive text about each memory metric is displayed.

Figure 7

Figure 7 Cluster Object Utilizations View

Object Collection Utilizations Views

When a collection of objects of a particular type (Datacenters, Clusters, Servers,

Resource Pools, Virtual Machines, or Datastores) is selected from the Virtual

Infrastructure View, summary text and a chart—or other compositional information for the collection—are displayed under the Summary link in the Primary View. No

Utilizations View is displayed.

Under some of the other navigational links (the Performance and VMs links, for examples) in the Primary View, the Utilizations View does appear for collections of objects. Under the Performance link, the Utilizations View typically displays four graphs showing CPU, memory, disk, and network resource utilizations for the objects in the selected collection. Under the VMs link, the Utilizations View typically displays a graph illustrating the percent-used and percent-ready CPU utilization for the Virtual

Machines of the selected collection.

Within a collection of objects Utilizations View, you can hover the cursor over any graph to see an exact unit measurement that corresponds to the placement of the cursor, and you can click any metric or chart to see a popup with a detailed chart.

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Figure 8 shows a Utilizations View for a collection of ESX Server objects.

Figure 8

Figure 8 Utilizations View for a Collection of ESX Servers

Resource Pools Relationship Tree View

If you select a Resource Pools container from the Topology View, the Summary link of the Primary View displays a Resource Pools Relationship Tree that contains every

Resource Pool that belongs to the Clusters within the associated VirtualCenter. This is useful if you want to see how those Resource Pools are laid out or if you want to take a look at the utilization statistics for each configured Resource Pool on the VirtualCenter.

The default Resource Pools Relationship Tree simply displays the names of the various

Resource Pools and their parent/child relationships.

Figure 9 shows how the Resource Pools Relationship Tree appears after you click the

Normal Zoom Level option on the mini map at the top right of the Relationship Tree.

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Figure 9

Figure 9 Resource Pools Relationship Tree at the Normal Zoom Level

In Figure 9 , there are just three Resource Pools in the tree. Therefore, there must be three in the associated Resource Pools Topology View container.

To zoom out again, you simply click the Minimized Zoom Level option on the mini map.

You can browse through large Relationship Trees by clicking and dragging the rectangular shadow provided on the mini map.

If you select an individual Resource Pool from the Virtual Infrastructure View, the

Primary View displays summary and utilization information for that Resource Pool.

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Related Objects Views

More than one Related Objects View may appear at a time on the vmExplorer

Dashboard. Related Objects Views are typically located at the bottom of the Primary

View.

Related Objects Views differ from each other and may not appear at all depending on the object or collection of objects selected from the Virtual Infrastructure View and on the navigational link selected from the Primary View heading. For example, if you select a Virtual Machine from the Virtual Infrastructure View and you select the

Summary link from the Primary View heading, a Related Objects View displays a table that tracks changes in the statuses of the parent Server and Resource Pool. However, if you select the Clusters container for a specific VirtualCenter from the Topology View and you select the Summary link from the Primary View heading, a Related Objects

View displays a table that lists all of the Clusters in that container and provides pertinent details about each one.

For an individual object being viewed in the vmExplorer Dashboard, you will typically see more than one Related Objects View. These views take the form of tables and list either the parent or child objects or both (whichever are applicable) of the object being viewed and provide pertinent details about each one.

For a collection of objects being viewed in the vmExplorer Dashboard, you will typically see one Related Objects View. This view is a table that lists the objects within the collection being viewed and provides pertinent details about each one.

You can sort Related Objects View tables by a particular column by clicking the column heading.

If you select an object from a Related Objects View table by clicking one of the table rows, all of the views in the vmExplorer Dashboard get updated with information about the selected object.

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Figure 10 shows a Related Objects View for a single Cluster object.

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Figure 10

Figure 10Related Objects View for a single Cluster Object

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Actions Panel

The actions panel operates like a drawer. Its default position is closed. To open the actions panel, click the arrow at the far right of the vFoglight GUI.

The actions panel provides you with easy access to a number of useful actions and tasks.

However, it only provides additional vFoglight Cartridge for VMware related actions and tasks when you are viewing the vmExplorer Dashboard.

Figure 11 shows an example of a typical vmExplorer Dashboard actions panel.

Figure 11

Figure 11 vmExplorer Dashboard Actions Panel

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Actions Panel

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The vFoglight Cartridge for VMware actions and tasks available in the actions panel vary depending on the object displayed in the vmExplorer Dashboard, and are located under the Actions, Other Actions, and Tasks headings.

The following vFoglight Cartridge for VMware actions and tasks are available from the vmExplorer Dashboard actions panel:

• Find ESX Servers

• Find Virtual Machines

• Run Migration Modeler

• View Virtual Infrastructure Alarms

• Object Monitor

• View Alarms

• Top CPU Consumers

• Top Memory Consumers

Find ESX Servers

Under the Actions heading, the Find ESX Servers link takes you to the vmExplorer:

Server Lookup Dashboard which enables you to perform a case-sensitive search for any

ESX Server that exists within the VirtualCenter associated with the object or collection

of objects displayed in the Primary View of the vmExplorer Dashboard. For more information, see “ vmExplorer: Server Lookup Dashboard ” on page 63.

Find Virtual Machines

Under the Actions heading, the Find Virtual Machines link takes you to the vmExplorer:

Virtual Machine Lookup Dashboard which enables you to perform a case-sensitive search for any Virtual Machine that exists within the VirtualCenter associated with the object or collection of objects displayed in the Primary View of the vmExplorer

Dashboard. For more information, see “ vmExplorer: Virtual Machine Lookup

Dashboard ” on page 64.

Run Migration Modeler

Under the Actions heading, the Run Migration Modeler link takes you to the vmModeler Dashboard which provides you with a mechanism for viewing the impact that using VMotion to migrate a Virtual Machine will have on a target ESX Server.

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For more information on the Migration Modeler, including specific instructions on how

to run the Migration Modeler, refer to “ vmModeler Dashboard ” on page 65.

View Virtual Infrastructure Alarms

Under the Actions heading, the View Virtual Infrastructure Alarms link takes you to the vmAlarms Dashboard. For specific information on the vmAlarms Dashboard, see

“ vmAlarms Dashboard ” on page 43.

Object Monitor

Under the Tasks heading, the links listed under the Monitor heading take you to the vmMonitor Dashboards for the parent and/or child objects (whichever are applicable) of the object or collection of objects displayed in the Primary View of the vmExplorer

Dashboard. If you click any of these links, you are taken to the vmMonitor Dashboard

for the corresponding object. For more information, see “ vmMonitor Dashboard ” on page 68.

View Alarms

Under the Tasks heading, the View Alarms section displays a list of objects that includes the object selected (if applicable) and its child objects. To the right of each object in the list is an alarm status indicator. Each status indicator represents the alarm of highest severity that is outstanding for that object. If you click any of the objects in the list, the corresponding alarm is displayed in a popup.

Top CPU Consumers

When a Datacenter, Cluster, ESX Server, or Resource Pool object is displayed in the

Primary View of the vmExplorer Dashboard, the Top CPU Consumers link is displayed under Tasks in the actions panel. If you click this link, a popup containing information on the top CPU-consuming Virtual Machines of the selected object is displayed.

Top Memory Consumers

When a Datacenter, Cluster, ESX Server, or Resource Pool object is displayed in the

Primary View of the vmExplorer Dashboard, the Top Memory Consumers link is displayed under Tasks in the actions panel. If you click this link, a popup containing information on the top memory-consuming Virtual Machines of the selected object is displayed.

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vmExplorer: Server Lookup Dashboard

The vmExplorer: Server Lookup Dashboard takes up the entire display panel of the vFoglight GUI. It can be accessed in two different ways:

• If you are in the vmExplorer Dashboard, you can access the Server Lookup

Dashboard by using the Find ESX Servers link under the Actions heading on the actions panel to the right of the vFoglight GUI. For more information about the actions panel with respect to vFoglight Cartridge for VMware tasks and actions,

refer to “ Actions Panel ” on page 60.

• From within any dashboard, you can access the Server Lookup Dashboard by clicking the vmExplorer: Server Lookup link under

Dashboards -> Virtual -> VMware in the navigation panel at the left of the vFoglight GUI.

The vmExplorer: Server Lookup Dashboard enables you to perform a case-sensitive search for any ESX Server that exists within the VirtualCenter associated with the object or collection of objects displayed in the Primary View of the vmExplorer

Dashboard.

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vmExplorer: Virtual Machine Lookup Dashboard

The vmExplorer: Virtual Machine Lookup Dashboard takes up the entire display panel of the vFoglight GUI. It can be accessed in two different ways:

• If you are in the vmExplorer Dashboard, you can access the Virtual Machine

Lookup Dashboard by using the Find Virtual Machines link under the Actions heading on the actions panel to the right of the vFoglight GUI. For more information about the actions panel with respect to vFoglight Cartridge for

VMware tasks and actions, refer to “ Actions Panel ” on page 60.

• From within any dashboard, you can access the Virtual Machine Lookup

Dashboard by clicking the vmExplorer: Virtual Machine Lookup link under

Dashboards> Virtual> VMware in the navigation panel at the left of the vFoglight GUI.

The vmExplorer: Virtual Machine Lookup Dashboard enables you to perform a casesensitive search for any Virtual Machine that exists within the VirtualCenter associated with the object or collection of objects displayed in the Primary View of the vmExplorer

Dashboard.

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vmModeler Dashboard

The vmModeler Dashboard takes up the entire display panel of the vFoglight GUI. It can be accessed in two different ways:

• If you are in the vmExplorer Dashboard, you can access the vmModeler

Dashboard by using the Run Migration Modeler link under the Actions heading on the actions panel to the right of the vFoglight GUI. For more information about the actions panel with respect to vFoglight Cartridge for VMware tasks and

actions, refer to “ Actions Panel ” on page 60.

• From within any dashboard, you can access the vmModeler Dashboard by clicking the vmModeler link under Dashboards> Virtual> VMware in the navigation panel at the left of the vFoglight GUI.

The vmModeler Dashboard provides a mechanism you can use to view the impact that using VMotion to migrate a Virtual Machine will have on a target ESX Server.

Figure 12 shows an example of a typical vmModeler Dashboard.

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Figure 12

Figure 12vmModeler Dashboard

The vmModeler Dashboard provides four graphs that show current and projected numbers for CPU and memory utilization and network and disk activity on the target

ESX Server over the time range specified in the vmExplorer Dashboard.

The blue area on the graphs represents current consumption or activity on the target

ESX Server. The yellow area specifies projected consumption or activity. The red dotted line specifies the target ESX Server capacity with respect to the corresponding metric.

To run the Migration Modeler:

1 From the VirtualCenter drop-down list, choose the VirtualCenter within which the migration will take place.

2 From the Target Server drop-down list, select the ESX Server that will be the target for the VMotion migration.

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3 From the Virtual Machine drop-down list, select the Virtual Machine that is to be migrated.

When using the vmModeler Dashboard, you should extend the vmExplorer Dashboard time range in order to better assess the long term impact of the potential migration. For specific information about adjusting dashboard time ranges, refer to the vFoglight User

Guide .

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vmMonitor Dashboard

The vmMonitor Dashboard provides a simple drill-down interface that allows you to quickly traverse up and down the virtual infrastructure to determine where a problem exists. This dashboard also contains enhanced alarm notification and integrates with

VirtualCenter Servers to display virtual infrastructure messages.

Figure 13 shows an example of a typical vmMonitor Dashboard.

Figure 13

Figure 13vmMonitor Dashboard

The vmMonitor Dashboard contains the following embedded views:

• Navigation View

• Infrastructure Overview

• Utilizations View

• VirtualCenter Messages View

• Related Objects View

These views are described in the upcoming sections.

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Navigation View

The Navigation View is located at the top of the vmMonitor Dashboard.

Purpose

The Navigation View displays an icon and an object type name that together indicate the type of object that is being examined.

The vmMonitor Dashboard does not provide a direct hierarchical structure in which you can change between objects. Instead, the Navigation View has a drop-down menu with which objects from the current level may be selected. For example, in Figure 14 the breadcrumbs show that the current level is the Datacenter level. The drop-down box within the Navigation View enables an administrator to choose from any of the available Datacenter objects.

Figure 14

Figure 14vmMonitor Navigation View

In order to traverse up or down through the infrastructure an administrator can use the breadcrumbs at the top of the vmMonitor Dashboard or select from the various objects

on the Related Objects View. For more information, see “ Related Objects View ” on page 74.

The Navigation View also contains an alarm summary which is located at the far right of the view. The alarm summary shows you the number of alarms at each severity level that are outstanding for the selected object. When you click an alarm count, you get a popup that lists the active alarms for the object.

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Infrastructure Overview

The vmMonitor Infrastructure Overview is located at the top left of the vmMonitor

Dashboard and is provided at the VirtualCenter, Datacenter, and Cluster object levels.

Purpose

The Infrastructure Overview on the vmMonitor Dashboard contains information about the descendent or child objects of the object being viewed in the dashboard.

It provides a simple mechanism that you can use to see the total number of the various types of child objects that exist within the selected object and the status of the outstanding alarm with the highest severity for each type.

The number on each disk indicates the number of descendent objects of that type that exist within the selected object. The disk color indicates the status of the outstanding alarm with the highest severity that exists for an object of that type.

If you click any of the disks, a popup appears that displays a current alarm list for the corresponding object type. If you then click an alarm message, you are taken to a vmMonitor Dashboard for the object to which the message corresponds.

The Infrastructure Overview provides a simple way in which an administrator can troubleshoot problems within the virtual infrastructure.

Figure 15 shows an example of a typical vmMonitor Infrastructure Overview.

Figure 15

Figure 15vmMonitor Infrastructure Overview

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Utilizations View

The Utilizations View is located near the center of the vmMonitor Dashboard.

Purpose

A typical Utilizations View provides detailed information about the four core resources within an ESX infrastructure: CPU, memory, disk usage, and network usage. However, the metrics and the amount of detail displayed in the Utilizations View vary depending on the type of object that is being viewed. At the Server and Virtual Machine level, the vmMonitor Utilizations View takes on a spotlight style appearance and provides some additional details that are not available for other objects.

For descriptions of the various metrics available in the Utilizations View and elsewhere in vFoglight Cartridge for VMware, refer to the vFoglight Cartridge for VMware

Reference Guide .

Within the Utilizations View, you can hover the cursor over any metric to see a description of the metric, and you can click a metric or chart to see a popup with a detailed chart.

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Figure 16 shows an example of a typical vmMonitor Utilizations View for an ESX

Server.

Figure 16

Figure 16vmMonitor Utilizations View for an ESX Server

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VirtualCenter Messages View

The VirtualCenter Messages View is displayed toward the bottom of the vmMonitor

Dashboard.

Purpose

vFoglight Cartridge for VMware receives VirtualCenter messages (including status changes and VirtualCenter alarms, if configured) and presents them in the vmMonitor

Dashboard.

Note These messages are not generated by vFoglight Cartridge for VMware.

The VirtualCenter Messages View displays these VirtualCenter messages for the dashboard time range specified. For specific information about dashboard time ranges, refer to the vFoglight User Guide .

If you click a message within the VirtualCenter Messages View, you are taken to a vmMonitor Dashboard for the object to which the message corresponds. As mentioned previously, you can use the breadcrumbs at the top of the vmMonitor Dashboard to navigate back up through the virtual infrastructure.

Figure 17 shows an example of a typical vmMonitor Messages View.

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Figure 17

Figure 17vmMonitor Messages View

Related Objects View

Unlike on a vmExplorer Dashboard, only one Related Objects View can appear on a vmMonitor Dashboard. A Related Objects View is displayed at the right of the vmMonitor Dashboard.

Purpose

The Related Objects View for the vmMonitor Dashboard works in a different way than those of of the vmExplorer Dashboard. The Related Objects View in the vmMonitor

Dashboard provides Status Views of summary details for either the parents or descendants or both (whichever are applicable) of the object being viewed in the dashboard. For a VirtualCenter object, only descendants are shown in the Related

Objects View because a VirtualCenter is the top level object within a virtual infrastructure. Likewise, for a Virtual Machine, only parent objects (ESX Servers,

Clusters, and Datacenters) are shown in the Related Objects View because a Virtual

Machine is the bottom level object within a virtual infrastructure.

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The information presented within the Status Views varies slightly depending on the object that is being viewed in the vmMonitor Dashboard. The Status Views typically show alarm and configuration information, as well as current CPU, memory, disk and network trends. If you click an alarm count within a Status View, a list of alarms for the corresponding object is displayed. If you click an object’s icon, you are taken to a vmMonitor Dashboard for the object to which the icon corresponds. If you click any of the CPU, memory, disk or network sparklines or values, a popup appears that provides a more detailed chart.

Figure 18 shows an example of a typical vmMonitor Related Objects View.

Figure 18

Figure 18vmMonitor Related Objects View

Together, the Related Objects View and the breadcrumbs located at the top of the vmMonitor Dashboard serve as the primary method for traversing up and down through the various virtual infrastructure object levels within the vmMonitor Dashboard. They offer an effective way in which to view all of the available metrics vFoglight Cartridge for VMware provides for a virtual infrastructure.

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vmVirtualCenters Dashboard

The vmVirtualCenters Dashboard has just one view that displays a Status View for each of the VirtualCenters that exist within the virtual infrastructure. This dashboard and its embedded status views can be used to take a quick look at the status of each of the

VirtualCenters within the infrastrucure.

Each VirtualCenter Status View provides an alarm summary for the objects contained within the VirtualCenter. If you click any of the alarm indicators in the alarm summary, you are taken to a vmMonitor Dashboard for the object associated with the alarm indicated.

Figure 19 shows an example of a typical vmVirtualCenters Dashboard.

Figure 19

Figure 19vmVirtualCenters Dashboard

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Report Browser Dashboard

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Report Browser Dashboard

The Report Browser Dashboard provides an interface with which you can schedule regularly occurring reports for vFoglight Cartridge for VMware. Several different reports are available, and together they provide a detailed analysis of the performance of a virtual infrastructure over time.

Figure 20 shows an example of a typical Report Browser Dashboard.

Figure 20

Figure 20Report Browser Dashboard

The Report Browser Dashboard contains the following embedded views:

• Report Templates View

• Scheduled Reports View

• Generated Reports View

These views are described in the upcoming sections.

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Report Templates View

The Report Templates View is located at the left of the Report Browser Dashboard.

Purpose

The Report Templates View provides a list of templates that can be used to create reports that are scheduled to run against a particular object. The Module column in the

Report Templates View provides some information about the purpose of the report template. For example, reports that report against VMware objects are listed as VMware in the Module column.

For an example of how to use a report template to create a report, refer to the

Scheduled

Reports View section below.

Scheduled Reports View

The Scheduled Reports View is located at the top right of the Report Browser

Dashboard.

Purpose

The Scheduled Reports View lists the reports that have been configured by an administrator to run at regular intervals. It also provides you with an interface you can use to create and schedule a report to run.

Scheduling Reports

The following is an example of how to schedule a report using the Report Browser

Dashboard. For more specific information on how to use the Report Browser Dashboard to schedule and view reports, refer to the vFoglight User Guide .

To schedule a report:

1 Click the name of a report template (the Report: ESX Server template, for example) in the Report Templates View to highlight it.

2 Click the Add Scheduled Report button (shown in Figure 21 ) at the top of the

Scheduled Reports View.

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Figure 21

Figure 21Add Scheduled Report button

The Scheduled Report Editor dialog appears as shown in Figure 22 , prompting the you to specify the settings for the report.

Figure 22

Figure 22Scheduled Report Editor dialog

3

A list of optional and required parameters is displayed on the dialog.

Fill in the necessary fields.

A time range is an optional configuration component that you can leverage to provide context to the actual report.

For this example, you can specify the time range to be the entire previous month.

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4 To specify a value for the Time Range setting, click the appropriate drop-down icon in the Value column. The Edit - timeRange dialog appears as shown in

Figure 23 .

Figure 23

Figure 23Edit - timeRange dialog

6

7

5 Adjust the time range settings. See Figure 23 .

Click the Set button on the Edit - timeRange dialog.

Specify the object you wish to report against.

As you can see in Figure 22 , the required object for the ESX Server report is a

VMWESX Server. In order to select this object, click the drop-down icon in the

Value column that corresponds to the VMWESX Server parameter.

8 Select Data.

The Edit - VMWESX Server dialog appears.

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Figure 24

Figure 24Edit - ESXServer dialog

9 To find the correct object, you will have to drill down several levels in the list.

For a specific ESX Server object, drill down through the following path: vFoglight> AllData -> VMWModel> VMwareModel> virtualCenters>

<virtualCenterInstance>> esxServerCollection> esxServers>

<esx Server object>.

10 Click the Set button.

11 Provide a report name in the Name field. This name is referenced in both the

Scheduled Reports and Generated Reports Views.

You should use a descriptive name for the report. For this example, you can use

"<Hostname> Monthly Report".

12 Select an appropriate value for the Schedule field.

The value you select for the Schedule field determines how frequently the report is run. In this example, to generate a report for one month of data, select the

Monthly Off Hours schedule.

Larger reports are typically run during off hours because a lot of resources may be required to generate the requested report properly.

13 Specify the retention policy for the report in the Retained Results field.

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For this example, leave the default value of 5 so that vFoglight Cartridge for

VMware will retain the five most recent copies of the report. This will provide five months of historical data on the selected ESX Server Host.

14 Click the Create button.

<Hostname> Monthly Report is created and ready to run. The report should now appear in the Scheduled Reports View.

Generated Reports View

The Generated Reports View is located at the bottom right of the Report Browser

Dashboard.

Purpose

The Generated Reports View lists reports that have run and are available for viewing in

PDF format.

Viewing Generated Reports

Once a report is generated it is displayed in the Generated Reports View. Simply click pdf in the View column of a generated report to view that report. To view a pdf file,

Adobe Acrobat Reader must be installed on the system that is accessing the Report

Browser Dashboard.

vFoglight Cartridge for VMware comes preconfigured with several useful reports that provide information on the virtual infrastructure. The reports are described in the table below.

vFoglight Cartridge for VMware Reports

Report Name

Report: Server

Summary -

VirtualCenter

Report: Server

Summary -

Datacenter

Object Type

VirtualCenter

Datacenter

Description

This template can be used to generate a report that contains the summary details for every ESX Server managed by the selected

VirtualCenter.

This template can be used to generate a report that contains the summary details for every ESX Server that is contained within the selected Datacenter.

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Report Name

Report: ESX

Server

Report: Event

Summary

Report: Virtual

Asset Tracking -

VirtualCenter

Report: ESX

Server Capacity -

VirtualCenter

Report: ESX

Server Capacity -

Datacenter

Report: ESX

Server Capacity -

Cluster

Report: Virtual

Machine Storage

Report: Datastore

Capacity

Object Type Description

ESX Server

VirtualCenter

Virtual Machine This template can be used to generate a history report of Power and VMotion operations for the selected Virtual Machine.

VirtualCenter This template can be used to generate a report that contains the capacity details for the ESX Servers contained within the selected VirtualCenter.

Datacenter

This template can be used to generate a report that contains the details for the selected ESX Server.

This template can be used to generate a report that contains the event history for the selected VirtualCenter object.

Cluster

This template can be used to generate a report that contains the capacity details for the ESX Servers contained within the selected Datacenter.

This template can be used to generate a report that contains the capacity details for the ESX Servers contained within the selected Cluster.

Virtual Machine This template can be used to generate a report that shows the capacity and usage of logical and physical disks on the selected virtual machines.

Datastore This template can be used to generate a report that shows the capacity of the selected datastores and lists the ESX Servers and virtual machines that are connected to them.

Information about the logical and physical disks on the virtual machines is also displayed in this report.

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Report Name Object Type

Report: Virtual

Machine Creation and Usage

ESX Server

Report: Virtual

Machine CPU

Usage and Percent

Ready

ESX Server

Description

This template can be used to generate a report that displays the number of virtual machines configured and running on each

ESX Server in the virtual infrastructure. A chart illustrates the creation and removal of virtual machines. If you specify a particular set of ESX Servers, only data for those servers is displayed.

This template can be used to generate a report that shows, for a given set of ESX

Servers or for all ESX Servers if none are specified, the CPU usage for virtual machines and the percentage of time those virtual machines were waiting on CPU cycles.

Index

A

actions find ESX Servers

61

find virtual machines run Migration Modeler

61

61

view virtual infrastructure alarms actions panel agents alarms

35, 60

42

39, 43, 44

Alarms List View

Alarms Overview

At A Glance View

44

44

50

62

B

breadcrumbs

36

C

cartridge

documentation

clusters 29

core 7

8

D

dashboards

Report Browser

Server Lookup

77

63

Virtual Machine Lookup vmAgents

42

64

vmAlarms vmExplorer

43, 62

45

vmModeler vmMonitor

62, 65, 66

62, 68

vmVirtualCenters

76

datacenters datastores

28

28

display panel 35

Distributed Resource Scheduling

documentation 7, 8

cartridge

8

26

E

ESX Servers

26

F

feedback 8

find

ESX Servers

61

virtual machines folders

30

61

G

Generated Reports View

GUI panels

34

82

H

Hierarchy View 48

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High Availability

25, 26, 31

I

Infrastructure Overview

70

M

Migration Modeler

mouse-over actions

27, 61, 66

40

Mouse-over Status Popups 49

N

navigation

33

navigation panel

Navigation View

34

69

O

object icons 47

object monitor 62

object roles

25

objects physical virtual

27

25

P

physical objects

ESX Servers

25

26

VirtualCenter Server

26

R

Related Objects View

Related Objects Views

74

58

Report Browser Dashboard

Report Templates View 78

resource pools

29

77

Resource Pools Relationship Tree View 56

S

Server Lookup Dashboard

Sheduled Reports View

78

63

sortable lists 38

status indicators 39

Status View

51

Summary View

53

support

9

T

tasks object monitor

62

top CPU consumers

62

top memory consumers view alarms

62

technical support text conventions

8

9

time range

37

Top 5 CPU View

Top 5 Disk View

51

51

Top 5 Memory View

Top 5 NIC View

51

Top 5 Ready View

51

Topology View

47

51

62

U

Utilizations View

object collection

53, 71

55

single object 54

V

vFoglight navigation actions panel breadcrumbs

35

36

display panel

GUI panels 34

35

mouse-over actions navigation panel

34

sortable lists

38

40

status indicators

time range 37

views

39

Actions Panel

Alarms List

44

60

Alarms Overview

At A Glance 50

44

Generated Reports

Hierarchy

48

82

Infrastructure Overview

70

Mouse-over Status Popups

Navigation 69

Related Objects

Report Templates

58, 74

78

49

Resource Pools Relationship Tree

Scheduled Reports

78

Status 51

Summary

Top 5 CPU

53

51

Top 5 Disk

51

Top 5 Memory

Top 5 NIC

51

Top 5 Ready

51

51

Topology

Utilizations

47

53, 71

VirtualCenter Messages

73

vmExplorer Primary

52

virtual infrastructure overview

24

Virtual Infrastructure 3 24

Virtual Machine Lookup Dashboard

virtual machines

virtual objects

27

27

clusters

29

datacenters datastores

28

28

folders 30

resource pools virtual machines

29

27

VirtualCenter Messages View

VirtualCenter Server

26

73

56

64

Vizioncore Software

9

vmAgents Dashboard

vmAlarms Dashboard

42

43, 62

vmExplorer Dashboard vmExplorer Primary View

45

52

vmModeler Dashboard vmMonitor Dashboard

VMotion

25, 26, 27, 65

62, 65, 66

62, 68

vmVirtualCenters Dashboard 76

VMware

24

Index 87

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