Dell Vizioncore software User's guide

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Dell Vizioncore software User's guide | Manualzz

vFoglight™

5.2.4

Managing Operating Systems

User Guide

© 2008 Quest Software, Inc. ALL RIGHTS RESERVED.

This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Quest Software, Inc.

If you have any questions regarding your potential use of this material, contact:

Quest Software World Headquarters

LEGAL Dept

5 Polaris Way

Aliso Viejo, CA 92656 www.quest.com

email: [email protected]

Refer to our Web site for regional and international office information.

Trademarks

Quest, Quest Software, the Quest Software logo, Aelita, Akonix, Akonix L7 Enterprise, Akonix L7 Enforcer,

AppAssure, Benchmark Factory, Big Brother, DataFactory, DeployDirector, ERDisk, vFoglight, Funnel Web, I/

Watch, Imceda, InLook, IntelliProfile, InTrust, Invertus, IT Dad, I/Watch, JClass, Jint, JProbe, LeccoTech, LiteSpeed,

LiveReorg, MessageStats, NBSpool, NetBase, Npulse, NetPro, PassGo, PerformaSure, Quest Central, SharePlex,

Sitraka, SmartAlarm, Spotlight, SQL LiteSpeed, SQL Navigator, SQL Watch, SQLab, Stat, StealthCollect, Tag and

Follow, Toad, T.O.A.D., Toad World, vANALYZER, vAUTOMATOR, vCONTROL, vCONVERTER, vEssentials, vFoglight, vOPTIMIZER, vRanger Pro, vReplicator, Vintela, Virtual DBA, VizionCore, Xaffire, and XRT are trademarks and registered trademarks of Quest Software, Inc in the United States of America and other countries.

Other trademarks and registered trademarks used in this guide are property of their respective owners.

Disclaimer

The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of

Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE

LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND

DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY

DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING,

WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF

INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document.

License Credits and Third Party Information

To view license credit information, click the License Credits link on the Welcome to vFoglight online help page.

User Guide

March 2009

Version 5.2.4

Table of Contents

Introduction to this Guide ...................................................................................................................................9

About vFoglight .............................................................................................................................................................. 10

About this Guide............................................................................................................................................................. 10

vFoglight Documentation Suite ...................................................................................................................................... 11

Core Documentation Set ....................................................................................................................................... 12

Cartridge Documentation Sets .............................................................................................................................. 13

Feedback on the Documentation........................................................................................................................... 13

Text Conventions ........................................................................................................................................................... 14

About Vizioncore Inc. ..................................................................................................................................................... 14

Contacting Dell ............................................................................................................................................................... 16

Operating System Dashboard...........................................................................................................................29

Overview ........................................................................................................................................................................ 30

The Host Monitor Dashboard ......................................................................................................................................... 30

Viewing the Host Monitor Dashboard .................................................................................................................... 30

Portlets and Elements ........................................................................................................................................... 31

Time Range and Data Display............................................................................................................................... 34

Alerts ..................................................................................................................................................................... 35

Viewing the Host Browser Drill Down .................................................................................................................... 35

Viewing Source Data for the Host Monitor ..................................................................................................................... 37

Locating Data Bindings.......................................................................................................................................... 37

Viewing Data for a Host......................................................................................................................................... 37

Creating a Custom Host Monitor Dashboard ................................................................................................................. 42

About the ApacheSvr Agent .............................................................................................................................43

Overview ........................................................................................................................................................................ 44

Supported Platforms....................................................................................................................................................... 44

4 vFoglight

User Guide

Agent Properties ............................................................................................................................................................. 45

Collection Rate....................................................................................................................................................... 46

Access Log ............................................................................................................................................................ 47

Transaction List...................................................................................................................................................... 47

About the AppMonitor Agent ........................................................................................................................... 49

Overview......................................................................................................................................................................... 50

Supported Platforms ....................................................................................................................................................... 50

Agent Properties ............................................................................................................................................................. 51

Collection Rate....................................................................................................................................................... 52

Process List ........................................................................................................................................................... 53

About the DiskIO Agent .................................................................................................................................... 57

Overview......................................................................................................................................................................... 58

Supported Platforms ....................................................................................................................................................... 58

Agent Properties ............................................................................................................................................................. 58

Collection Rate....................................................................................................................................................... 60

Collection Policy..................................................................................................................................................... 60

Exclusion Lists ....................................................................................................................................................... 60

About the FileSystem Agent ............................................................................................................................ 63

Overview......................................................................................................................................................................... 64

Supported Platforms ....................................................................................................................................................... 64

Agent Properties ............................................................................................................................................................. 65

Collection Rate....................................................................................................................................................... 67

FileSystem Types .................................................................................................................................................. 67

FileSystem List....................................................................................................................................................... 68

Directory List .......................................................................................................................................................... 69

Regular Expressions....................................................................................................................................................... 70

About the LogFilter Agent ................................................................................................................................ 73

Overview......................................................................................................................................................................... 74

Supported Platforms ....................................................................................................................................................... 74

Agent Properties ............................................................................................................................................................. 75

Collection Rate....................................................................................................................................................... 77

Log File List............................................................................................................................................................ 77

Table of Contents 5

Match List ...............................................................................................................................................................78

About the NetMonitor Agent .............................................................................................................................81

Overview .........................................................................................................................................................................82

Supported Platforms .......................................................................................................................................................82

Agent Properties .............................................................................................................................................................83

Collection Rate .......................................................................................................................................................84

Database ................................................................................................................................................................85

Host List .................................................................................................................................................................85

About the Network Interface Card (NIC) Agent ...............................................................................................87

Overview .........................................................................................................................................................................88

Supported Platforms .......................................................................................................................................................88

Agent Properties .............................................................................................................................................................88

Collection Rate .......................................................................................................................................................90

Override Options ....................................................................................................................................................90

About the Process Agent ..................................................................................................................................93

Overview .........................................................................................................................................................................94

Supported Platforms .......................................................................................................................................................94

Agent Properties .............................................................................................................................................................94

Collection Rate .......................................................................................................................................................96

Collection Policy .....................................................................................................................................................96

About the SNMP Agent......................................................................................................................................97

Overview .........................................................................................................................................................................98

Supported Platforms .......................................................................................................................................................98

Agent Properties .............................................................................................................................................................99

Collection Rate .....................................................................................................................................................100

Monitored Device List...........................................................................................................................................101

About the Sun_TCP Agent ..............................................................................................................................103

Overview .......................................................................................................................................................................104

Supported Platforms .....................................................................................................................................................104

Agent Properties ...........................................................................................................................................................104

Collection Rate .....................................................................................................................................................105

6 vFoglight

User Guide

About the Operating System Agents............................................................................................................. 107

Overview....................................................................................................................................................................... 108

Agent Properties .................................................................................................................................................. 109

AIX Agents.................................................................................................................................................................... 109

Overview .............................................................................................................................................................. 110

Supported Platforms ............................................................................................................................................ 110

Views ...................................................................................................................................................................110

Rules.................................................................................................................................................................... 111

Data ..................................................................................................................................................................... 111

HP-UX Agents .............................................................................................................................................................. 111

Overview .............................................................................................................................................................. 111

Supported Platforms ............................................................................................................................................ 111

Views ...................................................................................................................................................................112

Rules.................................................................................................................................................................... 112

Data ..................................................................................................................................................................... 112

Linux Agents ................................................................................................................................................................. 112

Overview .............................................................................................................................................................. 112

Supported Platforms ............................................................................................................................................ 113

Views ...................................................................................................................................................................113

Rules.................................................................................................................................................................... 113

Data ..................................................................................................................................................................... 113

Sun Agents ...................................................................................................................................................................113

Overview .............................................................................................................................................................. 114

Supported Platforms ............................................................................................................................................ 114

Views ...................................................................................................................................................................114

Rules.................................................................................................................................................................... 115

Data ..................................................................................................................................................................... 115

Agent Properties .......................................................................................................................................................... 115

About the TerminalServer Agent ................................................................................................................... 119

Overview....................................................................................................................................................................... 120

Supported Platforms ..................................................................................................................................................... 120

Agent Properties ........................................................................................................................................................... 120

Collection Rate..................................................................................................................................................... 121

Top Sessions ....................................................................................................................................................... 122

Table of Contents 7

About the User Agent ......................................................................................................................................123

Overview .......................................................................................................................................................................124

Supported Platforms .....................................................................................................................................................124

Agent Properties ...........................................................................................................................................................124

Collection Rate .....................................................................................................................................................126

Collection Policy ...................................................................................................................................................126

About the WebMonitor Agent .........................................................................................................................127

Overview .......................................................................................................................................................................128

Supported Platforms .....................................................................................................................................................128

Agent Properties ...........................................................................................................................................................129

Collection Rate .....................................................................................................................................................130

URL List................................................................................................................................................................131

About the Windows_System Agent ...............................................................................................................133

Overview .......................................................................................................................................................................134

Supported Platforms .....................................................................................................................................................135

Agent Properties ...........................................................................................................................................................135

Collection Rate .....................................................................................................................................................137

Collection Policy ...................................................................................................................................................138

Event Log .............................................................................................................................................................138

Services................................................................................................................................................................140

Exclude Drives .....................................................................................................................................................141

Index..................................................................................................................................................................143

8 vFoglight

User Guide

Introduction to this Guide

This chapter provides information about what is contained in the vFoglight Cartridge for Operating Systems . It also provides information about the vFoglight documentation suite and Vizioncore.

This chapter contains the following sections:

About vFoglight ............................................................................................................................10

About this Guide ..........................................................................................................................10

vFoglight Documentation Suite ....................................................................................................11

Text Conventions .........................................................................................................................14

About Vizioncore Inc.

...................................................................................................................14

10 vFoglight

Cartridge for Operating Systems

About vFoglight vFoglight helps IT organizations understand the virtual infrastructure by managing the relationships and interaction between all the components in the environment, including data centers, data stores, clusters, resource pools, hosts and virtual machines. With vFoglight, administrators can quickly determine the root-cause of an incident or problem, track virtual machine (VM) movements and understand their impact, and identify contention for resources between virtual machines.

About this Guide

This Operating Systems Cartridge Guide contains information about agent properties for each OS Cartridge agent.

This guide is intended for any user who wants to configure agent properties for each OS

Cartridge agent.

The Guide is organized as follows:

Chapter 1, Operating System Dashboard —Describes the Operating System dashboard that is used to help monitor, analyze, and investigate overall operating system performance.

Chapter 2, About the ApacheSvr Agent —This section provides an overview of the

ApacheSvr agent. It also describes the supported platforms and properties for the agent.

Chapter 3, About the AppMonitor Agent —This section provides an overview of the

ApacheSvr agent. It also describes the supported platforms and properties for the agent.

Chapter 4, About the DiskIO Agent— This section provides an overview of the

DiskIO agent. It also describes the supported platforms and properties for the agent.

Chapter 5, About the FileSystem Agent— This section provides an overview of the

FileSystem agent. It also describes the supported platforms and properties for the agent.

Chapter 6, About the LogFilter Agent— This section provides an overview of the

LogFilter agent. It also describes the supported platforms and properties for the agent.

Chapter 7, About the NetMonitor Agent— This section provides an overview of the

NetMonitor agent. It also describes the supported platforms and properties for the agent.

Chapter 8, About the NIC (Network Interface Card) Agent— This section provides an overview of the NetMonitor agent. It also describes the supported platforms and properties for the agent.

Introduction to this Guide vFoglight Documentation Suite

11

Chapter 9, About the Process Agent— This section provides an overview of the

Process agent. It also describes the supported platforms and properties for the agent.

Chapter 10, About the SNMP Agent —This section provides an overview of the

SNMP agent. It also describes the supported platforms and properties for the agent.

Chapter 11, About the Sun_TCP Agent —This section provides an overview of the

Sun_TCP agent. It also describes the supported platforms and properties for the agent.

Chapter 12, About the Operating System Agents —Describes the agents that are available for the AIX, HP-UX, Linux, and Sun operating systems. It also describes the supported platforms and properties for the agents.

Chapter 13, About the TerminalServer Agent —The section provides an overview of the TerminalServer agent. It also describes the supported platforms, and properties for the agent.

Chapter 14, About the User Agent —This section provides an overview of the User agent. It also describes the supported platforms, and properties for the agent.

Chapter 15, About the WebMonitor Agent —This section provides an overview of the

WebMonitor agent. It also describes the supported platforms, and properties for the agent.

Chapter 16, About the Windows_System Agent —This section provides an overview of the Windows_System agent. It also describes the supported platforms, and properties for the agent.

vFoglight Documentation Suite

The vFoglight documentation suite is made up of the core documentation set, plus the documentation set for each vFoglight cartridge that you deploy. Documentation is provided in a combination of online help, PDF and HTML.

12 vFoglight

Cartridge for Operating Systems

• Online Help: You can open the online help by selecting the Help tab from vFoglight’s action panel.

• PDF: The Getting Started Guide , What’s New Guide , System Requirements and

Platform Support Guide , Installation and Setup Guide set, Administration and

Configuration Guide , vFoglight User Guide , Command-Line Reference Guide ,

Web Component Guide , and Web Component Tutorial , are provided as PDF files.

The PDF guides are included in the zip file downloaded from Vizioncore.

Adobe® Reader® is required.

• HTML: Release Notes are provided in HTML.

Core Documentation Set

The core documentation set consists of the following files:

• Release Notes (HTML)

• Getting Started Guide (PDF)

• What’s New Guide (PDF)

• System Requirements and Platform Support Guide (PDF)

• Installation and Setup Guide set (all in PDF format):

• Installation and Setup Guide— Installing on Windows with an Embedded

MySQL Database

• Installation and Setup Guide— Installing on Windows with an External

MySQL Database

Introduction to this Guide vFoglight Documentation Suite

13

• Installation and Setup Guide— Installing on Windows with an External Oracle

Database

• Administration and Configuration Guide (PDF and online help)

• vFoglight User Guide (PDF and online help)

• Advanced Configuration Guide set

• Command-Line Reference Guide (PDF and online help)

• Web Component Guide (PDF and online help)

• Web Component Tutorial (PDF and online help)

• Web Component Reference (online help)

Cartridge Documentation Sets

When you deploy a cartridge, the documentation set for the cartridge is installed. The online help for the cartridge is integrated automatically with the core vFoglight help.

When you open the help, the name of the cartridge is displayed in a top level entry within the table of contents.

Some cartridges include additional PDF guides, which may be one or more of the following: a Getting Started Guide , an Installation Guide , a User Guide , and a

Reference Guide .

Feedback on the Documentation

We are interested in receiving feedback from you about our documentation. For example, did you notice any errors in the documentation? Were any features undocumented? Do you have any suggestions on how we can improve the documentation? All comments are welcome. Please submit your feedback to the following email address: [email protected]

Please do not submit Technical Support related issues to this email address .

14 vFoglight

Cartridge for Operating Systems

Text Conventions

The following table summarizes how text styles are used in this guide:

Convention Description

Code

Variables

Interface

Monospace text represents code, code objects, and commandline input. This includes:

• Java language source code and examples of file contents

• Classes, objects, methods, properties, constants, and events

• HTML documents, tags, and attributes

Monospace-plus-italic text represents variable code or command-line objects that are replaced by an actual value or parameter.

Bold text is used for interface options that you select (such as menu items) as well as keyboard commands.

Files, components, and documents

Italic text is used to highlight the following items:

• Pathnames, file names, and programs

• The names of other documents referenced in this guide

About Vizioncore Inc.

Vizioncore was formed in July 2002 as a consulting and software-development company with the mission to create easy-to-use software solutions that performed reliable and repeatable automation of datacenter functions specifically for the Citrix platform. A main corporate goal was to enable business partners to offer solutions that targeted real-world IT issues and provided the best possible installation and automation for their clients' systems.

Vizioncore's solutions have proved successful in organizations from small to mid-sized businesses to large enterprises, in a wide variety of vertical industries, including

Financial Services, Government, Healthcare, Manufacturing, and High Tech.

Vizioncore, Inc. can be found in offices around the globe and at www.vizioncore.com

.

Introduction to this Guide

About Vizioncore Inc.

15

Contacting Dell

Note: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1

2

3

Visit http://support.dell.com.

Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

Click Contact Us on the left side of the page.Note: Toll-free numbers are for use within the country for which they are listed.

4

5

Select the appropriate service or support link based on your need.

Choose the method of contacting Dell that is convenient for you.

Country (City) Service Type

International Access

Code

Country Code

City Code

Anguilla

Antigua and Barbuda

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

E-Mail Address

Aomen

Technical Support., Customer Service, Sales

Technical Support

Dell

Dimension

, Dell Inspirion

, Dell

Optiplex

, Dell Lattitude

, and Dell

Argentina (Buenos Aires)

Precision

Servers and Storage

Web Address

International Access

E-Mail Address for Desktop/ Portable Computers

Code: 00

E-Mail Address for Servers and EMC

®

Storage

Country Code: 54

Products

City Code: 11

Customer Service

Technical Support

Aruba

Australia (Sydney)

International Access

Code: 0011

Country Code: 61

City Code: 2

Technical Support Services

Sales

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

Contact Dell Web Address

Technical Support., Customer Service, Sales

Area Codes,

Local Numbers, and

Toll-Free Numbers

Web and E-Mail Addresses www.Dell.com/ai la ‐ [email protected]

toll-free: 800-335-0031 www.Dell.com.ag

la ‐ [email protected]

1-800-805-5924

0800-105

0800-105 www.dell.com.ar

la ‐ [email protected]

[email protected]

toll-free: 0-800-444-0730 toll-free: 0-800-444-0733 toll-free: 0-800-444-0724

0-800-444-3355 www.Dell.com/aw la ‐ [email protected]

toll-free: 800-1578 support.ap.dell.com

support.ap.dell.com/contactus

13DELL-133355

Austria (Vienna)

International Access

Code: 900

Country Code: 43

City Code: 1

Bahamas

Barbados

Belgium (Brussels)

Bolivia

Brazil

International Access

Code: 00

Country Code: 55

City Code: 51

British Virgin Islands

Brunei

Country Code: 673

Canada (North York,

Ontario)

International Access

Code: 011

Cayman Islands

Web Address

E-Mail Address

Home/Small Business Sales

Home/Small Business Fax

Home/Small Business Customer Service

Home/Small Business Support

Preferred Accounts/Corporate Customer

Service Preferred Accounts/Corporate Customer

Switchboard

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

General Support

General Support Fax

Customer Service

Corporate Sales

Fax

Switchboard

Web Address

E-Mail Address

Technical Support., Customer Service, Sales

Web Address

E-Mail Address

Customer Service and Tech Support

Technical Support Fax

Customer Service Fax

Sales

Technical Support, Customer Service, Sales

Technical Support (Penang, Malaysia)

Customer Service (Penang, Malaysia)

Transaction Sales (Penang, Malaysia)

Online Order Status Web Address

AutoTech (automated Hardware and Warranty

Support)

Customer Service

Home/Home Office

Small Business

Medium/Large Business, Government, Education

Hardware Warranty Phone Support

Support.euro.dell.com

[email protected]

0820 240 530 00

0820 240 530 49

0820 240 530 14

0820 240 530 17

0820 240 530 16

0820 240 530 17

0820 240 530 00 www.dell.com/bs la ‐ [email protected]

toll-free: 1-866-874-3038 www.dell.com/bb la ‐ [email protected]

1-800-534-3142

Support.euro.dell.com

02 481 92 88

02 481 92 95

02 713 15 65

02 481 91 00

02 481 91 99

02 481 91 00 www.dell.com/bo [email protected]

toll-free: 800-10-0238 www.dell.com/br

[email protected]

0800 970 3355

51 2104 5470

51 2104 5480

0800 722 3498 toll-free: 1-866-278-6820

604 633 4966

604 633 4888

604 633 4955 www.dell.ca/ostatus support.ca.dell.com

toll-free:1-800-247-9362 toll-free:1-800-847-4096 toll-free:1-800-906-3355 toll-free:1-800-387-5757 toll-free:1-800-847-4096 toll-free:1-800-387-5757

Computers for Home/Home Office

Computers for Small/Medium/Large Business

Government

Printers, Projectors, Televisions, Handheld,

Digital

Jukebox, and Wireless Sales

Home and Home Office Sales

Small Business

Medium/Large Business, Government

Spare Parts and Extended Service

E-Mail Address

Technical Support, Customer Service, Sales la ‐

1-877-335-5767 toll-free:1-800-999-3355 toll-free:1-800-387-5752 toll-free:1-800-387-5755

1 866 440 3355 [email protected]

1-877-262-5415

Chile (Santiago)

Country Code: 56

City Code: 2

China (Xiamen)

Country Code: 86

City Code: 592

Columbia

Costa Rica

Czech Republic (Prague)

International Access

Code: 00

Country Code: 420

Denmark (Copenhagen)

International Access

Code: 00

Country Code: 45

Dominica

Web Address

E-Mail Address

Sales and Customer Support

Technical Support Web Address

Technical Support E-Mail Address

Customer Service E-Mail Address

Technical Support Fax

Technical Support – Dimension and Inspiron

Technical Support – OptiPlex, Lattitude and Dell

Precision

Technical Support – Servers and Storage

Technical Support – Projectors, PDAs, Switches,

Routers, etc

Technical Support – Printers

Customer Service

Customer Service Fax

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts GCP

Large Corporate Accounts Key Accounts

Large Corporate Accounts North

Large Corporate Accounts North Government and

Education

Large Corporate Accounts East

Large Corporate Accounts East Government and

Education

Large Corporate Accounts Queue Team

Large Corporate Accounts South

Large Corporate Accounts West

Large Corporate Accounts Spare Parts

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support

Customer Service

Fax

Technical Fax

Switchboard

Web Address

Technical Support

Customer Service – Relational

Home/Small Business Customer Service

Switchboard – Relational

Switchboard Fax – Relational

Switchboard – Home/Small Business

Switchboard Fax – Home/Small Business

Web Address

E-Mail Address

Technical Support, Customer Service, Sales www.dell.com/cl la ‐ [email protected]

toll-free: 1230-020-4823 support.dell.com.cn

support.dell.com.cn/email [email protected]

592 818 14350 toll-free: 800 858 2969 toll-free: 800 858 0950 toll-free: 800 858 0960 toll-free: 800 858 2920 toll-free: 800 858 2311 toll-free: 800 858 2060

592 818 1308 toll-free: 800 858 2222 toll-free: 800 858 2557 toll-free: 800 858 2055 toll-free: 800 858 2628 toll-free: 800 858 2999 toll-free: 800 858 2955 toll-free: 800 858 2020 toll-free: 800 858 2669 toll-free: 800 858 2572 toll-free: 800 858 2355 toll-free: 800 858 2811 toll-free: 800 858 2621 www.dell.com/co la ‐ [email protected]

01-800-915-4755 www.dell.com/cr la ‐ [email protected]

0800-012-0231 support.euro.dell.com

[email protected]

22537 2727

22537 2707

22537 2714

22537 2728

22537 2711

Support.euro.dell.com

7023 0182

7023 0184

3287 5505

3287 1200

3287 1201

3287 5000

3287 5001 www.dell.com/dm la ‐ [email protected]

toll-free: 1-866-278-6821

Dominican Republic

Ecuador

El Salvador

Finland (Helsinki)

International Access

Code: 990

Country Code: 358

City Code: 9

France (Paris)

(Montpellier)

International Access

Code: 00

Country Code: 33

City Codes: (1) (4)

Germany (Frankfurt)

International Access

Code: 00

Country Code: 49

City Code: 69

Greece

International Access

Code: 00

Country Code: 49

Grenada

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

(Calling from Quito)

Technical Support, Customer Service, Sales

(Calling from Guayaquil)

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

Web Address

E-Mail Address

Technical Support

Customer Service

Switchboard

Sales under 500 employees

Fax

Sales over 500 employees

Fax

Web Address

Home and Small Business

Technical Support

Customer Service

Switchboard

Switchboard (calls from outside of France)

Sales

Fax

Fax (calls from outside of France)

Corporate

Technical Support

Customer Service

Switchboard

Sales

Web Address

E-mail Address

Technical Support

Home/Small Business Customer Service

Global Segment Customer Service

Preferred Accounts Customer Service

Large Accounts Customer Service

Public Accounts Customer Service

Switchboard

Web Address

Technical Support

Gold Service Technical Support

Switchboard

Gold Service Switchboard

Sales

Fax

Web Address

E-Mail Address

Technical Support, Customer Service, Sales www.dell.com/do la ‐ [email protected]

1-800-156-1588 www.dell.com/ec la ‐ [email protected]

toll-free: 999-119-877-655-3355 toll-free: 1800-999-119-877-655-3355 www.dell.com/sv la ‐ [email protected]

800-6132 [email protected]

[email protected]

0207 533 555

0207 533 538

0207 533 533

0207 533 540

0207 533 530

0207 533 533

0207 533 530

Support.euro.dell.com

0825 387 270

0825 832 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

55 94 71 00

01 55 94 71 00 support.euro.dell.com

[email protected]

069 9792-7200

0180-5-224400

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7000

Support.euro.dell.com

00800-44 14 95 18

00800-44 14 00 83

2108129810

2108129811

2108129800

2108129812 www.dell.com/gd la ‐ [email protected]

toll-free: 1-866-540-3355

Guatemala

Guyana

Web Address

E-Mail Address

Technical Support, Customer Service, Sales

E-Mail Address

Technical Support, Customer Service, Sales

Hong Kong

International Access

Code: 001

Country Code: 852

India

Web Address

Technical Support E-mail Address

Technical Support - Dimension and Inspiron

Technical Support - OptiPlex, Latitude, and Dell

Precision

Technical Support - Servers and Storage

Technical Support - Projectors, PDAs, Switches,

Routers, etc .

Customer Service

Large Corporate Accounts

Global Customer Programs

Medium Business Division

Home and Small Business Division

Dell Support Website

Portable and Desktop Support

Desktop Support E-mail Address

Portable Support E-mail Address

Phone Numbers la la

‐ www.dell.com/gt [email protected]

1-800-999-0136 [email protected]

toll-free: 1-877-270-4609 support.ap.dell.com

support.dell.com.cn/email

00852-2969 3188

00852-2969 3191

00852-2969 3196

00852-3416 0906

00852-3416 0910

00852-3416 0907

00852-3416 0908

00852-3416 0912

00852-2969 3105 support.ap.dell.com

[email protected]

[email protected]

080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045

Server Support

E-mail Address

Phone Numbers [email protected]

080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045

Gold Support Only

E-mail Address

Phone Numbers [email protected]

080-25068033 or your city STD code +

60003355 or

toll-free: 1-800-425-9045

Customer Service

Home and Small Business

Large Corporate Accounts

Sales

Large Corporate Accounts

Home and Small Business

[email protected]

toll-free : 1800-4254051

[email protected]

toll free : 1800-4252067

1600 33 8044

1600 33 8046

Ireland (Cherrywood)

International Access

Code: 00

Country Code: 353

City Code: 1

Italy (Milan)

International Access

Code: 00

Country Code: 39

City Code: 02

Jamaica

Web Address

Technical Support

E-mail Address

Business computers

Home computers

At Home Support

Sales

Home

Small Business

Medium Business

Large Business

E-mail Address

Customer Service

Home and Small Business

Business (greater than 200 employees)

General

Fax/Sales fax

Switchboard

U.K. Customer Service (dealing with U.K.only)

Corporate Customer Service (dial within U.K. only)

U.K. Sales (dial within U.K. only)

Web Address

Home and Small Business

Technical Support

Customer Service

Fax

Switchboard

Corporate

Technical Support

Customer Service

Fax

Switchboard

E-mail Address

Technical Support, Customer Service, Sales

(dial from within Jamaica only)

Support.euro.dell.com

[email protected]

1850 543 543

1850 543 543

1850 200 889

1850 333 200

1850 664 656

1850 200 646

1850 200 646

[email protected]

204 4014

1850 200 982

204 0103

204 4444

0870 906 0010

0870 907 4499

0870 907 4000

Support.euro.dell.com

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 575 035 30

02 577 821 [email protected]

1-800-440-920

Japan (Kawasaki)

International Access

Code: 001

Country Code: 81

City Code: 44

Korea (Seoul)

International Access

Code: 001

Country Code: 82

City Code: 2

Latin America

Luxemborg

International Access

Code: 00

Country Code: 352

Macao

Country Code: 83

Web Address

Technical Support - Dimension and Inspiron

Technical Support outside of Japan - Dimension and Inspiron

Technical Support - Dell Precision, OptiPlex, and

Latitude

Technical Support outside of Japan - Dell

Precision, OptiPlex, and Latitude

Technical Support - Dell PowerApp™, Dell

PowerEdge™, Dell PowerConnect™, and Dell

PowerVault™,

Technical Support outside of Japan - PowerApp,

PowerEdge, PowerConnect, and PowerVault

Technical Support - Projectors, PDAs, Printers,

Routers

Technical Support outside of Japan - Projectors,

PDAs, Printers, Routers

Faxbox Service

24-Hour Automated Order Status Service

Customer Service

Business Sales Division - up to 400 employees

Preferred Accounts Division Sales - over 400 employees

Public Sales - government agencies, educational institutions, and medical institutions

Global Segment Japan

Individual User

Individual User Online Sales

Individual User Real Site Sales

Switchboard

Web Address

Technical Support, Customer Service

Technical Support - Dimension, PDA, Electronics, and Accessories

Sales

Fax

Switchboard

Customer Technical Support (Austin, Texas,

U.S.A.)

Customer Service (Austin, Texas, U.S.A.)

Fax (Technical Support and Customer Service)

(Austin, Texas, U.S.A.)

Sales (Austin, Texas, U.S.A.)

SalesFax (Austin, Texas, U.S.A.)

Web Address

Support

Home/Small Business Sales

Corporate Sales

Customer Service

Fax

Technical Support

Customer Service (Xiamen, China)

Transaction Sales (Xiamen, China) support.jp.dell.com

toll-free: 0120-198-26

81-44-520-1435 toll-free: 0120-198-433

81-44-556-3894 toll-free: 0120-198-498

81-44-556-4162 toll-free: 0120-981-690

81-44-556-3468

044-556-3490

044-556-3801

044-556-4240

044-556-1465

044-556-3433

044-556-5963

044-556-3469

044-556-1657

044-556-2203

044-556-4649

044-556-4300

Support.ap.dell.com

toll-free: 080-200-3800 toll-free: 080-200-3801 toll-free: 080-200-3600

2194-6202

2194-6000

512 728-4093

512 728-3619

512 728-3883

512 728-4397

512 728-4600 or 512 728-3772

Support.euro.dell.com

3420808075

+32 (0)2 713 15 96

26 25 77 81

+32 (0)2 481 91 19

26 25 77 82 toll-free: 0800 105

34 160 910

29 693 115

Malaysia (Penang)

International Access

Code: 00

Country Code: 60

City Code: 4

Mexico

International Access

Code: 00

Country Code: 52

Montserrat

Netherlands

Antilles

Netherlands

(Amsterdam)

International Access

Code: 00

Country Code: 31

City Code: 20

New Zealand

International Access

Code: 00

Country Code: 64

Nicaragua

Norway (Lysaker)

International Access

Code: 00

Country Code: 47

Panama

Peru

Web Address

Technical Support - Dell Precision, OptiPlex, and

Latitude

Technical Support - Dimension, Inspiron, and

Electronics and Accessories

Technical Support - PowerApp, PowerEdge,

PowerConnect, and PowerVault

Customer Service

Transaction Sales

Corporate Sales

Web Address

E-mail Address

Customer Technical Support

Sales

Customer Service

Main

E-mail Address

Technical Support, Customer Service, Sales

Support.ap.dell.com

toll-free: 1800 880 193 toll-free: 1800 881 306 toll-free: 1800 881 386 toll-free: 1800 881 306 (option 6) toll-free: 1800 888 202 toll-free: 1800 888 213 www.dell.com/mx la ‐ [email protected]

001-877-384-8979 or 001-877-269-3383

50-81-8800 or 01-800-888-3355

001-877-384-8979 or 001-877-269-3383

50-81-8800 or 01-800-888-3355 la ‐ [email protected]

E-mail Address

Web Address

Technical Support

Technical Support Fax

Home/Small Business Customer Service

Relational Customer Service

Home/Small Business Sales

Relational Sales

Home/Small Business Sales Fax

Relational Sales Fax

Switchboard

Switchboard Fax

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Toll-free: 1-866-278-6822 la ‐ [email protected]

support.euro.dell.com

020 674 45 00

020 674 47 66

020 674 42 00

020 674 43 25

020 674 55 00

020 674 50 00

020 674 47 75

020 674 47 50

020 674 50 00

020 674 47 50

Support.ap.dell.com

Support.ap.dell.com/contactus

0800 441 567

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

Technical Support

Relational Customer Service

Home/Small Business Customer Service

Switchboard

Fax Switchboard

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales www.dell.com/ni la ‐ [email protected]

001-800-220-1377

Support.euro.dell.com

671 16882

671 17575

231 62298

671 16800

671 16865 www.dell.com/pa la ‐ [email protected]

011-800-507-1264 www.dell.com/pe la ‐ [email protected]

0800-50-669

Poland (Warsaw)

International Access

Code: 011

Country Code: 48

City Code: 22

Portugal

International Access

Code: 00

Country Code: 351

Web Address

E-mail Address

Customer Service Phone

Customer Service

Sales

Customer Service Fax

Reception Desk Fax

Switchboard

Web Address

Technical Support

Customer Service

Sales

Puerto Rico

St. Kitts and Nevis

St. Lucia

St. Vincent and the

Grenadines

Singapore

International Access

Code: 005

Country Code: 65

Slovakia (Prague)

International Access

Code: 00

Country Code: 421

Fax

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

NOTE: The phone numbers in this section should be called from within Singapore or Malaysia only.

Web Address

Technical Support - Dimension, Inspiron, and

Electronics and Accessories

Technical Support - OptiPlex, Latitude,

and Dell Precision

Technical Support - PowerApp, PowerEdge,

PowerConnect, and PowerVault

Customer Service

Transaction Sales

Corporate Sales

Web Address

E-mail Address

Technical Support

Customer Service

Fax

Tech Fax

Switchboard (Sales)

South Africa

(Johannesburg)

International Access

Code: 09/091

Country Code: 27

City Code: 11

Web Address

E-mail Address

Gold Queue

Technical Support

Customer Service

Sales support.euro.dell.com

[email protected]

57 95 700

57 95 999

57 95 999

57 95 806

57 95 998

57 95 999

Support.euro.dell.com

707200149

800 300 413

800-300-410 or 800-300 -411 or

800-300-412 or 21-422-07-10

21-424-01-12 www.dell.com/pr la ‐ [email protected]

1-877-537-3355 www.dell.com/kn la ‐ [email protected]

toll-free: 1-866-540-3355 www.dell.com/lc la ‐ [email protected]

toll-free: 1-866-464-4352 www.dell.com/vc la ‐ [email protected]

toll-free: 1-866-464-4353 support.ap.dell.com

toll-free: 1 800 394 7430 toll-free: 1 800 394 7488 toll-free: 1 800 394 7478 toll-free: 1 800 394 7430 (option 6) toll-free: 1 800 394 7412 toll-free: 1 800 394 7419 support.euro.dell.com

[email protected]

02 5441 5727

420 22537 2707

02 5441 8328

02 5441 8328

02 5441 8328

02 5441 7585 support.euro.dell.com

[email protected]

011 709 7713

011 709 7710

011 709 7707

011 709 7700

Spain (Madrid)

International Access

Code: 00

Country Code: 34

City Code: 91

Web Address

Home and Small Business

Technical Support

Customer Service

Sales

Switchboard

Fax

Corporate

Sweden (Upplands

Vasby)

International Access

Code: 00

Country Code: 46

City Code: 8

Switzerland (Geneva)

Technical Support

Customer Service

Switchboard

Fax

Web Address

Technical Support

Relational Customer Service

Home/Small Business Customer Service

Employee Purchase Program (EPP) Support

Technical Support Fax

Web Address

E-mail Address

International Access

Code: 00

Country Code: 41

City Code: 22

Technical Support – Home and Small Business

Technical Support – Corporate

Customer Service – Home and Small Business

Customer Service – Corporate

Fax

Switchboard

Web Address Taiwan

International Access

Code: 002

Country Code: 886

E-mail Address

Technical Support - OptiPlex, Latitude, Inspiron,

Dimension, and Electronics and Accessories

Technical Support - Servers and Storage

Customer Service

Transaction Sales

Corporate Sales

Web Address Thailand

International Access

Code: 001

Country Code: 66

Trinidad/Tobago

Technical Support (OptiPlex, Latitude, and Dell

Precision)

Technical Support (PowerApp, PowerEdge,

PowerConnect, and PowerVault)

Customer Service

Corporate Sales

Transaction Sales

Web Address

E-mail Address

Turks and Caicos Islands

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Support.euro.com

902 100 130

902 118 540

902 118 541

902 118 541

902 118 539

902 100 130

902 115 236

91 722 92 00

91 722 95 83 support.euro.dell.com

08 590 05 199

08 590 05 642

08 587 70 527

020 140 14 44

08 590 05 594

Support.euro.dell.com

[email protected]

0844 811 411

0844 822 844

0848 802 202

0848 821 721

022 799 01 90

022 799 01 01 support.ap.dell.com

support.dell.com.cn/email toll-free: 0080 186 1011 toll-free: 0080 160 1256 toll-free: 0080 160 1250 (option 5) toll-free: 0080 165 1228 toll-free: 0080 165 1227

Support.ap.dell.com

toll-free: 1800 0060 07 toll-free: 1800 0600 09 toll-free: 1800 006 007 (option 7) toll-free: 1800 006 009 toll-free: 1800 006 006 www.dell.com/tt la ‐ [email protected]

toll-free: 1-888-799-5908 www.dell.com/tc la ‐ [email protected]

toll-free: 1-877-441-4735

U.K.(Bracknell)

International Access

Code: 00

Country Code: 44

City Code: 1344

Uruguay

U.S.A. (Austin, Texas)

International Access

Code: 011

Country Code: 1

Web Address

E-mail Address

Customer Service Website

Sales

Home and Small Business Sales

Corporate/Public Sector Sales

Customer Service

Home and Small Business

Corporate

Preferred Accounts (500-5000 employees)

Global Accounts

Central Government

Local Government & Education

Health

Technical Support

Corporate/Preferred Accounts/PCA (1000+ employees)

Other Dell Products

General

Home and Small Business Fax

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Automated Order-Status Service

AutoTech (portable and desktop computers)

Hardware and Warranty Support (Dell TV,

Printers, and Projectors ) for Relationship customers

Consumer (Home and Home Office) Support for

Dell products

Customer Service

Employee Purchase Program (EPP) Customers

Financial Services Web Address

Financial Services (lease/loans)

Financial Services (Dell Preferred Accounts

[DPA])

Business

Customer Service

Employee Purchase Program (EPP)

Customer s Support for printers, projectors, PDAs, and MP3 players

Public (government, education, and healthcare)

Customer Service and Support

Employee Purchase Program (EPP) Customers

Dell Sales

Dell Outlet Store (Dell refurbished computers)

Software and Peripherals Sales

Spare Parts Sales

Extended Service and Warranty Sales

Fax

Dell Services for the Deaf, Hard-of-Hearing, or

Speech-Impaired upport.euro.dell.com

[email protected]

support.euro.dell.com/uk/en/ECare/ form/home.asp

0870 907 4000

01344 860 456

0870 906 0010

01344 373 185

0870 906 0010

01344 373 186

01344 373 196

01344 373 199

01344 373 194

0870 908 0500

0870 353 0800

0870 907 4006 www.dell.com/uy la ‐ [email protected]

toll-free: 000-413-598-2521 toll-free: 1-800-433-9014 toll-free: 1-800-247-9362 toll-free: 1-877-459-7298 toll-free: 1-800-624-9896 toll-free: 1-800-624-9897 toll-free: 1-800-695-8133 www.dellfinancialservices.com

toll-free: 1-877-577-3355 toll-free: 1-800-283-2210 toll-free: 1-800-624-9897 toll-free: 1-800-695-8133 toll-free: 1-877-459-7298 toll-free: 1-800-456-3355 toll-free: 1-800-695-8133 toll-free: 1-800-289-3355 or

toll-free: 1-800-879-3355 toll-free: 1-888-798-7561 toll-free: 1-800-671-3355 toll-free: 1-800-357-3355 toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY

(1-877-335-5889)

U.S. Virgin Islands

Venezuela

Web Address

E-mail Address

Technical Support, Customer Service, Sales

Web Address

E-mail Address

Technical Support, Customer Service, Sales www.dell.com/vi la ‐ [email protected]

toll ‐ free:   1 ‐ 877 ‐ 702 ‐ 4360 www.dell.com/ve la ‐ [email protected]

0800 ‐ 100 ‐ 4752

1

Operating System Dashboard

A dashboard aids in the monitoring, analysis, and investigation of overall operating system performance. vFoglight provides a common system dashboard across all platforms.

This chapter contains the following sections:

Overview ..................................................................................................................................... 30

The Host Monitor Dashboard ...................................................................................................... 30

Viewing Source Data for the Host Monitor .................................................................................. 37

Creating a Custom Host Monitor Dashboard .............................................................................. 42

30 vFoglight Cartridge for Operating Systems

Cartridge for Operating Systems

Overview

When you deploy the Cartridge for Operating Systems, a monitoring dashboard is available from which you can view your operating system performance. This dashboard is a visual representation of the status of the major components of the selected host. It allows you to determine at a glance any potential bottlenecks with system performance.

For ease of use, one common dashboard for all platforms is available under the Dashboards node in the vFoglight. For more information on the Dashboards node, refer to the vFoglight User Guide .

Within the monitoring dashboard window, related server statistics are grouped together on portlets that are connected by a series of graphical flows and icons. The information is updated in real time so that you can see how quickly data is moving through the system.

The Host Monitor Dashboard

The Host Monitor dashboard provides a quick and intuitive view of the activity of a single host instance for an operating system type. For example, selecting a Windows host from the host list displays a monitoring dashboard with CPU, memory, disk usage, and alarm information.

In the Host Monitor dashboard, you can display the metrics for each host that you monitor. The action panel on the right includes the Host Selector command that lets you choose from existing hosts.

Within the monitoring dashboard window, related server statistics are grouped together on portlets that are connected by a series of graphical flows and icons. The information is updated in real time so that you can see how quickly data is moving through the system.

Viewing the Host Monitor Dashboard

You can view host data from the default system dashboard.

To open the Host Monitor dashboard:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left.

2 On the navigation panel, under Dashboards , choose Hosts > Host Monitor .

The Host Monitor dashboard opens.

Operating System Dashboard

The Host Monitor Dashboard

31

3 Optional . Choose a different host. To do that, complete the following steps: a b

Ensure that the action panel on the right is open.

In the action panel, on the General tab, under Actions , click Host Selector .

The Host Selector dialog box appears.

c In the Host Selector dialog box, select the host.

The Host Selector dialog box closes and the Host Monitor dashboard shows the metrics for the newly selected host.

Portlets and Elements

The Host Monitor dashboard contains portlets and elements.

Portlets

Portlets are groupings of related components. They display elements or information related to the portlet. For example, the Network portlet displays network interfaces and utilizations that are related to the network.

32 vFoglight Cartridge for Operating Systems

Cartridge for Operating Systems

There are six portlets in the Host Monitor dashboard.

Portlet Name

System

Network

CPU

Memory

Paging Files

Disks

Description

Information about the host. Includes a drill down to the Host

Browser.

Displays information about the number of interfaces used and network utilization.

Displays the aggregate processor utilization percentage and the number of engines configured. Displays information about number of processors, processor queue length, the number of processes and top CPU consumers.

Displays the total amount of memory usage for the host, the top memory consumers and the top I/O consumers.

Provides the percentage of paging space available in pages.

Displays the number of disks in use, and for these disks displays the top consumers (percentage used).

Operating System Dashboard

The Host Monitor Dashboard

Elements

The Host Monitor dashboard contains visual elements that provide information about each portlet.

Elements can change color and their values can change as alarms are raised for the metrics they

contain. For more information see “ Alerts ” on page 35.

Tip By placing your cursor over any element, a tooltip displays the metric value for that element.

The following elements are displayed in the Host Monitor dashboard:

33

Element

Line Graph

Description

Line graphs compare data for multiple elements. vFoglight gives you a sense of the historical performance of the host server and its components by plotting certain key metrics over time in line graphs.

Horizontal Bar

Chart

Displays data for multiple elements in a horizontal arrangement.

Vertical Bar Chart Displays data for multiple elements in a vertical arrangement.

Container A cylindrical component that fills up as the value it measures increases. Normally used to indicate file size or disk usage.

34

Button vFoglight Cartridge for Operating Systems

Cartridge for Operating Systems

Element

Pulse Gauges

Description

Most portlets are connected to other portlets by data flows that show the rate at which data is moving through a host system.

Communications between host server components are represented by animated data flow that indicate the direction of the communication, and are labeled with the current metric values. In addition, the data flows display a mini line graph of historical metric data so that you get a quick sense of how this communication has been performing over time. Pulse

Gauges are anchored between the portlets representing the components transferring the data.

A button containing a single value that represents the state or existence of a process.

Time Range and Data Display

When you open the Host Monitor dashboard you view data in real time. You can also investigate data during a specific time period by using the Custom Time Range feature. When you change the time period, data is rendered using the end point of the data window as the reference point.

To set the Custom Time Range:

• From the Time Range menu, select Custom .

The Custom Time Range dialog box appears. Use the zonar to change the time periods. Slide the zonar from side to side or click on either end of the zonar bar to shorten or lengthen the time period. Initially, only the zonar is displayed. You can expand the dialog box by clicking the arrow at the left side of the dialog box, which displays the Precision Control section. Clicking the Calendar button to the right of the date fields displays the calendars.

Operating System Dashboard

The Host Monitor Dashboard

35

Alerts

One of the keys to working with monitored hosts is understanding Alerts. Alerts are fired when a particular metric exceeds a threshold defined in vFoglight. The Host Monitor dashboard indicates alerts in the graphical displays by using a specific color. Buttons, Containers, and Pulse Gauges, are displayed in the alert color.

Alert

Level

Normal

Warning

Critical

Fatal

Alert

Color

Green

Yellow

Orange

Red

Alert Description

The component is operating within normal thresholds.

Represents a possible performance problem, based on calculations on current server metrics against bestpractices thresholds.

Indicates that the current metric values point strongly towards performance-related problems with the specified component.

There is a very strong indication that the server is experiencing conditions which will degrade performance.

For more information about states, see the Cartridge for Operating Systems Reference Guide .

Viewing the Host Browser Drill Down

You can select a host and drill down for more information about the agents installed on that host. The list of agents for a host includes a summary page that shows the date of the last agent update and any

alerts. For more information about alerts, see “ Alerts ” on page 35 or the Cartridge for Operating

Systems Reference Guide .

Each agent contains a list of data tables that is used to collect data for that agent. Each data table displays an alert status. This alert status is determined by the status of rules that monitor the health of the operating system. Each agent node summarizes the total number of alarms fired by rules monitoring the data tables of the agent.

By selecting a data table you can have access to all the views that are built for the selected data table as well as the data collected for that table. For more information about views, see the Cartridge for

Operating Systems Reference Guide .

36 vFoglight Cartridge for Operating Systems

Cartridge for Operating Systems

To display Host Browser data:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left.

2

3

On the navigation panel, under Dashboards , choose Hosts > Host Browser .

Select a host whose data you want to view.

a b

Ensure that the action panel on the right is open.

In the action panel, on the General tab, under Actions , click Host Selector .

The Host Selector dialog box appears.

c In the Host Selector dialog box, select the host.

4

The Host Selector dialog box closes and the Host Browser dashboard shows the metrics for the selected host.

Expand the tree view for an agent component.

5

The tree expands to show the list of tables that are collecting data for the agent. For each table the status appears.

To review the data details for a table, click a data table link.

6

A popup appears, listing information about the selected table such as the agent and host names, any alarms that are generated for the selected table, a list of views that contain the table information, along with a link to the Data Browser. The list of views and the link to the agent’s data browser appears under Related in the popup.

In the popup, under Related , click a view.

A dialog box appears, showing graphical data for the selected view.

Operating System Dashboard

Viewing Source Data for the Host Monitor

37

Viewing Source Data for the Host Monitor

Data from existing views and tables is displayed in the Host Monitor dashboard. You can navigate to the location of data used in the portlets and elements of the Host Monitor dashboard.

Tip Most of the data that is displayed on the Host Monitor dashboard is aggregated data.

Locating Data Bindings

A data binding displays a relationship between a data source and the object displayed. You can determine to which data source the view is bound.

To locate data bindings:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left.

2

3

On the navigation panel, under Dashboards , choose Configuration > Definitions .

In the display area, in the Definitions pane, click Hosts .

4

The Module Contents pane immediately below the Definitions pane lists the views for the

Hosts module on the Views tab.

In the Module Contents pane, on the Views tab, click Host Monitor .

The Host Monitor tab appears to the right of the Definitions and Module Contents panes in the display area, showing context details and data bindings for the Host Monitor dashboard.

In the Module Contents pane, on the Views tab, click any other views and review their data bindings.

Viewing Data for a Host

For any element on the Host Monitor dashboard you can navigate to the related data located in the

Data tab.

To view data for a host:

1

2

Identify the data source used in the binding. For further information, refer to “Locating Data

Bindings” on page 37.

Ensure that the navigation panel on the left is open.

38 vFoglight Cartridge for Operating Systems

Cartridge for Operating Systems

To open the navigation panel, click the right-facing arrow on the left.

3

4

5

On the navigation panel, under Dashboards , choose Configuration > Data .

In the display area, in the left pane, expand Hosts > All Hosts , and select the host for the data that you want to view.

In the display area, in the Property Viewer pane, review the properties of the selected host object.

6 Locate a data type that corresponds to the bindings in the Host Monitor dashboard definitions

(see “ Locating Data Bindings ” on page 37).

The value that appears in the data source matches the same element presented in the Host

Monitor dashboard.

Example: Viewing the Memory Element and Related Data

The Memory portlet contains several elements, such as memory, utilization, top memory consumption, and top disk I/O consumers, that provide you with information about a host’s memory consumption.

To view memory elements in the Memory portlet:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left.

2 On the navigation panel, under Dashboards , choose Hosts > Host Monitor .

The Host Monitor dashboard opens.

Operating System Dashboard

Viewing Source Data for the Host Monitor

39

3 Optional . Choose a different host. To do that, complete the following steps: a b

Ensure that the action panel on the right is open.

In the action panel, on the General tab, under Actions , click Host Selector .

The Host Selector dialog box appears.

c In the Host Selector dialog box, select the host.

The Host Selector dialog box closes and the Host Monitor dashboard shows the metrics for the newly selected host.

4 In the Memory portlet, observe the values for each memory element.

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In this instance, the Memory element is at 55% capacity. Notice that the button’s color is green indicating that the state is normal.

Next you will identify the view used to provide data to the element.

To locate the view for the Memory element:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left.

2

3

On the navigation panel, under Dashboards , choose Configuration > Definitions .

In the display area, in the Definitions pane, click Hosts .

4

The Module Contents pane immediately below the Definitions pane lists the views for the

Hosts module on the Views tab.

In the Module Contents pane, on the Views tab, click Host Monitor .

Operating System Dashboard

Viewing Source Data for the Host Monitor

41

5

The Host Monitor tab appears to the right of the Definitions and Module Contents panes in the display area, showing context details, data bindings and views that appear on the Host Monitor dashboard.

In the Definitions pane, choose Hosts > Common .

The Module Contents pane immediately below the Definitions pane lists the views for the

Common module on the Views tab.

6 In the Module Contents pane, on the Views tab, click Memory - Utilization Current .

The Memory - Utilization Current tab appears to the right of the Definitions and Module

Contents panes in the display area, showing context details, data bindings and views that appear on the Memory - Utilization Current view.

Review the data bindings for the Memory - Utilization Current view. Under Context Inputs , one of the values is bound to <host>/memory/utilization/current/average .

Next, navigate to the Data node to find the data source for the Memory - Utilization Current view.

To view the data for the Memory Utilization Current view:

1 In vFoglight, ensure that the navigation pane on the left is open.

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2

3

In the navigation pane, choose Configuration > Data .

In the display area, in the left pane, expand Hosts > All Hosts , and select a host.

From there, in the left pane choose memory > utilization .

4

5 In the Property Viewer on the right, in the latest (MetricValue) table, in the average column, observe the percentage that appears. The value matches the one that appears in the Memory portal of the Host Monitor dashboard.

Notice that the percentage utilization/current/average shown on the right pane

matches the percentage displayed in the Host Monitor dashboard (see step 4

in “ To view memory elements in the Memory portlet: ” on page 38).

Creating a Custom Host Monitor Dashboard

The Host Monitor is the default host monitor dashboard. This dashboard is comprised of a list of hosts and the metrics by which the host is monitored.

Before you can create a Host Monitor dashboard you need to have access to data. You query data using View Component Framework queries. View Component Framework queries are similar in concept to SQL queries but they function differently. They are used to select a subset of the information in a data source.

When you collect data, you need to configure views and tables and use them to create a dashboard.

For more information about creating dashboards, see View Component Framework Tutorial .

2

About the ApacheSvr Agent

This chapter provides an overview of the ApacheSvr agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the ApacheSvr agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ..................................................................................................................................... 44

Supported Platforms ................................................................................................................... 44

Agent Properties ......................................................................................................................... 45

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Overview

The ApacheSvr agent monitors web sites and collects data on the web site’s traffic, such as hit rates, transactions, throughput, and request types.

Use the ApacheSvr agent to identify and track web site requests and transactions and to produce a detailed breakdown of how a website is being used. The ApacheSvr agent monitors Apache server traffic and transaction information by analyzing the access log produced by the HTTP daemon.

The ApacheSvr agent can handle a configuration using the Apache rotatelogs utility. For further information on rotatelogs, see your ApacheSvr documentation.

Note The Apache Svr agent works to your best benefit when you categorize your web site transactions by type.

In this way, you can most efficiently investigate web server traffic.

Supported Platforms

The following platforms are supported for the ApacheSvr agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

About the ApacheSvr Agent

Agent Properties

45

Windows

®

• Windows 2000

®

• Windows 2003

®

• Windows XP

®

Note Since Windows XP

®

(64-bit) is closer to Windows 2003 Server

® internally than it is to Windows XP

®

, the correct OS Cartridge package to install for Windows XP

®

Windows2003

®

.

64-bit for vFoglight Client is

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The Apache Server agent is shipped with default properties that can be modified to suit your system requirements. The agent properties described in this section include:

Collection Rate

Access Log

Transaction List

To modify agent properties:

1

2

Ensure that the navigation panel on the left is open.

Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click ApacheSvr .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the ApacheSvr agent whose properties you want to modify and click Edit Properties .

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A list of agent properties appears in the ApacheSvr pane.

The position of the ApacheSvr pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the ApacheSvr pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the

ApacheSvr pane appears across the display area.

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

To set the sample frequency:

1 In the Sample Frequency box, enter the sample frequency in seconds. The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next. For example, enter 300 to set the interval between collections to five minutes.

2 Click Save .

About the ApacheSvr Agent

Agent Properties

47

Access Log

Use the Access Log pane to set the path of the access log file and the file name as well as the default access log file name.

To define the directory list to use:

1

2

In the Default File Name box , type the list that you want to use. The default is access_log .

In the Path of Access Log File box, type the path to the Apache server access log in the Access

Log box. This path tells vFoglight where the Apache log is located.

3

4

In the Apache Format String box, type the Apache Format String. You should use the same value that appears in the Log Format Parameters in the Apache httpd.conf file. Do not include the quotation marks.

Click Save .

Tip: Specifying the Log Format

The formats for the Apache log file are one of the following. Choose the one that is right for your system.

• CLF with Virtual Host : %v %h %l %u %t \”%r” %>s %b

• NCSA extended/combined : %h %v %h %l %u %t \”%r” %>s %b \%{Referer}i\ \%{Useragent}i\

• Referer : %{Referer}i -> %U

• Agent (Browser) : %{User-agent}i

If you are using the standard Apache format, then set the format string to its default “.” setting.

Transaction List

The ApacheSvr agent works best for you when website transactions are categorized by type. For example, you might create an Info Request category for tracking how many requests for information the web site receives.

Creating transaction types make it easier to identify problems. Transaction lists group transactions by type under tags. A tag is a name for a transaction category. The transaction list is stored on the vFoglight Management Server and is available to all the networks on your system.

Use the Transaction List area in the ApacheSvr pane to create a Transaction list, and to create the format string of the Apache configuration file.

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To set the sample frequency:

1 In the Transaction List drop-down list, select the list that you want to use. The default is

Trans_Name List .

2 If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

a If you want to add to or modify a transaction list, click Edit .

The list appears in the right pane.

Continue with the following procedures:

• To add a transaction tag and URL to the list:

• To modify an application group:

3 Click Save .

To add a transaction tag and URL to the list:

1

2

3

4

Click Add new row .

In the Transaction Tag box, enter a unique name for the tag.

In the Transaction URL box, enter the URL of the page you want to monitor.

Note The Transaction URL must be in a specified format. For example, if the page you wish to monitor is http://localhost/index.html, you must enter /index.html

. The monitor will not work if you do not include the backslash.

Click Save .

To modify an application group:

1 Double-click the application row containing the tag and URL that you want to modify.

The line is highlighted .

2

3

Modify the parameters that you want to change.

Click Save .

3

About the AppMonitor Agent

This chapter provides an overview of the AppMonitor agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the AppMonitor agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ..................................................................................................................................... 50

Supported Platforms ................................................................................................................... 50

Agent Properties ......................................................................................................................... 51

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Overview

The AppMonitor agent monitors the availability and performance of applications and their processes on a host. Use the AppMonitor agent to:

• Monitor applications against service level agreements.

• Check for the presence of processes that are critical to your operating environment.

Note vFoglight recommends that you divide your applications into groups. Grouping your applications makes

identifying problems easier. You group applications in an application process list. For further information, refer to “Process List” on page 53.

Supported Platforms

The following platforms are supported for the AppMonitor agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

About the AppMonitor Agent

Agent Properties

Windows

®

• Windows 2000

®

• Windows 2003

®

• Windows XP

®

Note Since Windows XP

®

(64-bit) is closer to Windows 2003 Server

® internally than it is to Windows XP

®

, the correct OS Cartridge package to install for Windows XP

®

Windows2003

®

.

64-bit for vFoglight Client is

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The AppMonitor agent is shipped with default properties that can be modified to suit your system requirements. The agent properties described in this section include:

Collection Rate

Process List

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click AppMonitor .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the AppMonitor agent whose properties you want to modify and click Edit Properties .

51

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A list of agent properties appears in the AppMonitor pane.

The position of the AppMonitor pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the AppMonitor pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the

AppMonitor pane appears across the display area.

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

To verify whether devices are up and running, use the Quick Check utility. Quick Check verifies whether a device is alive; it does not instruct the agent to collect data unless it fails to detect the devices you have told it to monitor.

If Quick Check detects the devices in the currently-monitored list, vFoglight continues to collect data according to the sample frequency. However, if it fails to detect the devices, it immediately initiates a data collection cycle and triggers the Process_Availability rule. For more information, see the

Cartridge for Operating Systems Reference Guide .

To set the sample frequency and use Quick Check:

1 In the Sample Frequency box, enter the sample frequency in seconds. For example, enter 300 to indicate five minutes between collections.

About the AppMonitor Agent

Agent Properties

53

2

3

4

To use the Quick Check utility, select the True option.

In the Quick Check Time box, enter the number of seconds that should elapse between quick checks. For example, enter 30 to check the system every 30 seconds.

Note If the Quick Check time interval is greater than the sample frequency, the AppMonitor agent will go into a broken state.

Click Save .

Process List

You should divide your applications into groups. Grouping your applications makes it easier to identify latency problems, long response times, and to efficiently report service level statistics. You can group applications by using process lists.

When you create an application/process list, the vFoglight Management Server stores the list and makes it available to all networks on your system. While you can create multiple application/process lists, only one list can be monitored at a time.

Note A minimum of one process must be specified in the process list before you can start the agent.

The AppMonitor agent gathers data for the application group as a whole. Sometimes you may need more information about the individual processes in the application/process list to diagnose the problem. If you choose to collect detailed process information, vFoglight will collect data for all instances of each process in the application/process list and track multiple instances of processes with the same name.

If you create multiple filters in the process list that match a single process, vFoglight collects data for same process multiple times. For example, if you are monitoring the OUTLOOK.exe

process and use

OUT , LOOK , and OUTLOOK.exe

as process names, where the first two entries have the Specify exact process name property set to False, and the third one set to True, the AppMonitor agent metrics shows three processes with the same name, OUTLOOK.exe

, and the same process ID.

To set the application/process list:

1 From the Application/Process List , select the application/process list that you want to use to monitor the application group. The default is AppListFile . a If you want to clone the list, click Clone . When prompted, enter a name for the cloned list.

For more information on cloning, see the vFoglight Administration and Configuration

Guide.

b If you want to add to or modify a process list, click Edit .

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2

The list appears in the right pane.

Continue with the following procedures:

• To add an application group to the list:

To modify an application group:

To collect detailed information on the processes when necessary, select the True option for the

Detail Process Info property.

Note Since the size of the vFoglight database can expand quickly with the additional detailed information, it is important that you set the Detail Process Info property to False when you have completed the collection process.

3 Click Save .

To add an application group to the list:

2

3

1 Click Add new row .

In the Application Group box, enter a unique name for the group.

4

In the Process Name box, enter the name of the process to be monitored.

In the Number of Instances box, enter the number of instances of the process that are configured for the host.

5 vFoglight uses the number of process instances that is configured here, and the actual number of process of instances to evaluate the AppMonitor Process_Availability rule and generate any alarms as applicable. For example, if you configure the number of process instances in the process list to one '1', and there are no instances of that process running on the monitored machine, vFoglight will continuously generate the Process_Availability alarms until it finds at least one instance of that process. For more information about the Process_Availability rule, see the Cartridge for Operating Systems Reference Guide .

Select one of the Monitor Process options to indicate whether you want the process to be monitored.

6

7

Select one of the Specify exact process name options to indicate how you want the process name to appear when application monitoring starts.

Click Save .

To modify an application group:

1 Double-click the application group that you want to modify.

The line appears highlighted.

2 Modify the parameters that you want to change.

3 Click Save .

About the AppMonitor Agent

Agent Properties

55

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4

About the DiskIO Agent

This chapter provides an overview of the DiskIO agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the Disk IO agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ..................................................................................................................................... 58

Supported Platforms ................................................................................................................... 58

Agent Properties ......................................................................................................................... 58

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Overview

The DiskIO agent monitors physical disks, volumes, and controllers. Use the data collected by the

DiskIO agent to investigate performance degradation which you suspect may be related to the physical disks.

Supported Platforms

The following platforms are supported for the DiskIO agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The DiskIO agent is shipped with default properties that can be modified to suit your system requirements. The agent properties described in this section include:

Collection Rate

About the DiskIO Agent

Agent Properties

59

Collection Policy

Exclusion Lists

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click DiskIO .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the DiskIO agent whose properties you want to modify and click Edit Properties .

A list of agent properties appears in the DiskIO pane.

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The position of the DiskIO pane depends on the dashboard you used to access agent properties.

If you used the Agent Properties dashboard, the DiskIO pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the DiskIO pane appears across the display area.

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

To modify the sample frequency:

1

2

In the Sample Frequency (seconds ) box, enter the sample frequency in seconds. For example, enter 300 to set the interval between collections to five minutes.

Click Save .

Collection Policy

You can set the type and number of disks that the agent will monitor by specifying the collection mode and collection length parameters.

To set the collection policy:

1

2

From the Collection Mode list, select one of the following:

• Hot Disks - collects performance data for Disk List Size disks with the highest utilization.

• Cold Disks - collects performance data for Disk List Size disks with the lowest utilization.

• Hot and Cold Disks - collects performance data for Disk List Size disks with the highest and lowest utilization.

• All Disks - collects performance data for all disks.

In the Collection Length box, specify how many of the disks with the highest utilization you want to include in the agent views. The default is the top five disks.

3 Click Save .

Exclusion Lists

You can specify a list of file system types for which performance data should not be collected.

About the DiskIO Agent

Agent Properties

61

To add a file system type to the list of excluded types:

1 In the File Systems to Exclude box, enter a list of file system types for which performance data should not be collected. Separate file types with commas.

2 In the Disks to Exclude box, enter the list of disk types to exclude.

The exclude line must be specified as a comma-separated list of regular expressions. If one of the expressions contains a comma it should be prefixed with a backslash (\) to indicate that it does not separate items in the list but is part of the expression. For more information see,

“ Regular Expressions ” on page 70.

3 Click Save .

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5

About the FileSystem Agent

This chapter provides an overview of the FileSystem agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the FileSystem agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ..................................................................................................................................... 64

Supported Platforms ................................................................................................................... 64

Agent Properties ......................................................................................................................... 65

Regular Expressions ................................................................................................................... 70

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Overview

You can use this agent to track file system capacity and inodes. An inode is a data structure that describes a file. The number of inodes allocated when a file system is created determines the maximum number of files the file system can contain.

By default, the FileSystem agent monitors local file systems, however, you can configure it to monitor remote file systems. You can also configure it to monitor specific file systems on a host. The

FileSystem agent includes the following default file system lists:

• FSTypesMonitoredList - designates the local and remote file system types the agent should monitor.

• FileSystemsList - designates specific file systems to monitor.

• DirectoriesMonitoredList - designates specific directories to monitor.

You can modify these lists as well as create others to suit your needs. Although any file system can work, the FileSystem agent itself has only been tested with the defaults listed in the

FSTypesMonitoredList.

Note You are limited to the file system types that are in the default list. You cannot add new types to the list to monitor them.

To perform monitoring, the FileSystem agent retrieves a list of all available file systems and then filters that list based on the following criteria:

• File systems that you define in the FSTypesMonitored list.

• Include or exclude list that you select in the FileSystemsList.

Supported Platforms

The following platforms are supported for the FileSystem agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

About the FileSystem Agent

Agent Properties

HP-UX

®

Linux

®

• HP-UXB.11

Sun™ Solaris

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The FileSystem agent is shipped with default properties that can be modified to suit your system requirements. The agent properties described in this section include:

Collection Rate

FileSystem Types

FileSystem List

Directory List

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

65

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In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click FileSystem .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the FileSystem agent whose properties you want to modify and click Edit Properties .

A list of agent properties appears in the FileSystem pane.

The position of the FileSystem pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the FileSystem pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the

FileSystem pane appears across the display area.

About the FileSystem Agent

Agent Properties

67

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

To set the sample frequency:

1

2

In the Sample Frequency box, enter the sample frequency in seconds. The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next. For example, enter 300 to set the interval between collections to five minutes.

Click Save .

FileSystem Types

FSTypesMonitoredList is the default list of file system types that is included with the FileSystem agent. This list designates the local and remote file system types the agent should monitor. By default, the following file types are monitored:

• ext2 (Linux Extended File System Version 2)

• ext3 (Linux Journaling File System)

• hfs (Hierarchical File System)

• hsfs (High Sierra File System)

• jfs (Journaled File System)

• mvfs (Multi-Version File System)

• nfs (Network File System)

• nfs3 (Network File System Version 3)

• reiserfs

• smbfs (Server Message Block File System)

• ufs (UNIX File System)

• vsfs

• vxfs (Veritas File System)

• zfs

FSTypesMonitoredList is always an Include list. The FileSystem agent retrieves a list of all available file systems and then filters that list based on the available criteria. You can use this list or create a new one.

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The vFoglight Management Server stores these lists and makes them available to all the monitored hosts on your server.

To change the monitored file system types list that is used:

1 In the FileSystem Types list, select the list you want to use. The default is

FSTypesMonitoredList .

2

3

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

If you want to add to the default list, click Edit .

The list is displayed in the right pane.

Continue with the following steps: a b

Click Add new row .

In the FileSystem_Type box, enter the file system type.

c Select whether you want the file system to be monitored by choosing one of the Monitor options.

d Click Save.

4 Click Save .

FileSystem List

You can define multiple file system lists and choose which one you want to use for all FileSystem agents. If an entry in the file system list matches a “discovered” file system, that file system will be included or excluded for system monitoring.

By default, the FileSystem agent monitors local file systems, however, you can instruct the agent to monitor remote file systems as well. You can also instruct the agent to monitor specific file systems on a host.

Note The following file systems are specifically checked for and not monitored regardless of your configuration settings: hsfs, iso9660, binfmt_misc, usbdevfs, tmpfs, autofs, proc, devpts, and fd. In addition, no read-only file systems are monitored.

To define the list to use:

1 From the Exclude/Include File Systems list, select the type of list you want to create.

• Exclude is the default and indicates that the file systems listed in the FileSystems list should be excluded from monitoring.

About the FileSystem Agent

Agent Properties

69

2

3

• Include performs system monitoring on the file system that you are defining.

From the FileSystems List, select the list that you want to use. The default is

FileSystemsList .

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

4 If you want to add to the file systems list, click Edit .

The list appears in the right pane.

Continue with the following steps: a Click Add new row .

b c

In the Remote_HostName box, enter a name for the remote host. You can use a regular

expression to define this value. For more information, see “ Regular Expressions ” on page 70.

In the Mount_Point box, enter the location of the mount point. You can use a regular expression to define this value.

f d

For example, you want to exclude a file system that is mounted at / , which is a regular expression that will match just / or / with anything. Enter /$ in this field to anchor the regular expression and match only / . Otherwise, the agent will not collect data and all file systems will be excluded compared to using /$ .

In the Local_Host box, enter a name for the host. This parameter allows you to have one file system list instead of multiple lists with different thresholds at different mount points on

different disks. You can use a regular expression to define this value. For more information, see “ Regular Expressions ” on page 70.

e In the Warning , Critical , and Fatal_Threshold boxes enter values for these items. These values apply as defaults to anything introduced into the file system. You can change thresholds depending on the size of the file system that you are currently monitoring.

Click Save .

Directory List

DirectoriesMonitoredList is the default directory list that is included with the FileSystem agent. This list specifies the directories that the FileSystem agent is to monitor. The vFoglight Management

Server stores these lists and makes them available to all monitored hosts on your server.

You cannot monitor mount points, but you can monitor any directory independent of the mount point.

For each directory that is a mount point the value reported is a zero (the zero indicates that the mount

70 vFoglight Cartridge for Operating Systems

Cartridge for Operating Systems point is not being monitored). Filtering on mount points and file systems has no effect on directory space measuring.

When the FileSystem agent determines the space that is available for a directory it does not follow symbolic links. It only adds the size of the link to the total directory space count. For example, if a symbolic link points to a 5MB tar file, the agent does not include that 5MB in the space for monitoring.

The DirectoriesMonitoredList has a 4 GB limit per entry but there is no limit to the number of directories that one can monitor.

To define the directory list to use:

1 From the Monitor Directory List, select the list that you want to use. The default is

DirectoriesMonitoredList .

2

3

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

If you want to add to the directories list, click Edit .

The list appears in the right pane.

Continue with the following steps: a b

Click Add new row .

In the MonitorDirectory box, enter the name of the directory you want the agent to monitor.

4 c Click Save .

Click Save .

Regular Expressions

Regular expressions are sets of symbols and syntactic elements used to match patterns of text. The

FileSystem agent supports true regular expressions, which is not the same as wildcard syntax.

Note A backward slash and single bracket proceeds the Standard RegEX syntax. A single bracket proceeds the

Extended RegEx syntax.

The following special characters or groups are supported:

.

Matches any one character

About the FileSystem Agent

Regular Expressions

71

^

$

[...]

[^...]

?

*

+

{ min , max }

Matches any character listed between the brackets

Matches any character except those listed between the brackets

Matches at the start of the line

Matches at the end of the line

Matches any character zero or one times

Matches the preceding element zero or more times

Matches the preceding element one or more times

Matches the preceding element at least min times, but not more than max times

Examples

^CALM$

^CALM

CALM$

CALM

Literal expression that matches CALM and only CALM because it is anchored by ^ and $

Match anything that starts with the first four characters of CALM

(for example, CALMer is a valid match)

Match anything where the last four characters are CALM

Match CALM anywhere (for example, beCALMed is a valid match)

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6

About the LogFilter Agent

This chapter provides an overview of the LogFilter agent. It also describes the supported platforms and properties for the agent.

There are rules and data associated with the LogFilter agent. Refer to the Cartridge for Operating

Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ..................................................................................................................................... 74

Supported Platforms ................................................................................................................... 74

Agent Properties ......................................................................................................................... 75

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Overview

The LogFilter agent monitors the log files on your system and singles out critical system messages you should know about without having to read through the entire log. The agent performs this monitoring by searching for literal strings and other regular expressions that are defined in the agent properties. The LogFilter agent traps critical messages and writes them to an event log that you can check periodically.

Supported Platforms

The following platforms are supported for the LogFilter agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

Windows

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

• Windows 2000

®

• Windows 2003

®

• Windows XP

®

Note Since Windows XP

®

(64-bit) is closer to Windows 2003 Server

® internally than it is to Windows XP

®

, the correct OS Cartridge package to install for Windows XP

®

Windows2003

®

.

64-bit for vFoglight Client is

About the LogFilter Agent

Agent Properties

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The LogFilter agent is shipped with default properties that can be modified to suit your system requirements. Agent properties described in this section include:

Collection Rate

Log File List

Match List

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click LogFilter .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the LogFilter agent whose properties you want to modify and click Edit Properties .

75

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A list of agent properties appears in the LogFilter pane.

The position of the LogFilter pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the LogFilter pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the LogFilter pane appears across the display area.

About the LogFilter Agent

Agent Properties

77

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next. You can set the sample frequency as well as the number of seconds for recycling messages and the number of consecutive messages to trap.

To set the sample frequency and other log settings:

1

2

3

In the Sample Frequency box, enter the sample frequency in seconds. For example, enter 300 to set the interval between collections to five minutes.

In the Consecutive Messages to Log box, enter the number of messages that should be logged.

You can configure multiple alerts for the same message encountered n times based on the value that you enter in this box. For example, if you enter 3 and the Match List string is encountered three times within the monitored file, the alert will be raised three times. If the string is encountered a fourth time, the alert is not be raised.

Note The number of consecutive messages posted and the recycle time are recorded and calculated separately for each log file.

In the Recycle Messages After box, enter the number of seconds after which the messages are cleared from the alarm.

4 Click Save .

Log File List

Use the Log File list to set the path of the logs the LogFilter agent monitors, and to indicate whether log rolling is enabled for the log file.

Note The number of consecutive messages posted and the recycle time are recorded and calculated separately for each log file.

To set the log paths:

1

2

In the Log-< number > Path box, enter the path to the log file.

Note This path is relative to the SPID executable. For example: ../logs/ is relative to

<drive>:\Vizioncore\vFoglight_SPID\OSCartridge\5.x.x\bin .

In the Log-< number > File Name box, enter the file name.

Note When entering the file name, it is recommended that you use regular expressions. For example, to monitor an absolute file name such as test, you must enter ^test$

. For more information, see

“ Regular Expressions ” on page 70.

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3 If the log file that the LogFilter agent is monitoring rolls with time to a new file, select Yes from the Log-< number > Rolling Enabled list.

If you do not use log rolling at your site, select No .

Log rolling keeps log files from growing to excessive lengths because you move log files to another location with a unique name and continue to save log entries to a new file. You can keep old and new log files in the same directory with different file names only if they follow the same regular expression.

For example, to monitor a log that changes from test20061119.log

to test20061120.log, type test.*\.log in the Log-< number > File Name box and select

Yes to enable the log rolling option.

The log rolling option finds all logs that match the regular expression.

Additionally, using the test.*\.log

regular expression to specify the log file name has the same effect as the following command: ls -l | grep test.\*\.log

The expression finds all files whose name contains the substring defined by that regular expression. For example, it matches both test20061120.log

and test.log100

. If you want to narrow down your search to match full file name rather than portions of it, use the caret

‘^’and dollar ‘$’signs to anchor regular expressions. For example,: ^ test.*\.log$ matches test20061120.log

, but does not match test.log100

.

4

For more information, see “ Regular Expressions ” on page 70.

Click Save .

Match List

FilterTrapFile list is the default list of literal strings or other expressions that is included with the

LogFilter agent. The agent uses the list to find matches in the monitored logs. When a match is found, the message is trapped and written to an event log that you can check periodically.

You can create multiple match lists and indicate which one you want the LogFilter agent to use based on the conditions set in each list.

Note For each new filter search, data searching is started from the end of the log file. LogFilter triggers on a message entered in the FilterTrapFile list. When the same exact message is encountered again in the monitored file, LogFilter does not send another alert within the recycle time. For more information on the

recycle time, see “ Collection Rate ” on page 77.

About the LogFilter Agent

Agent Properties

79

To set the match list:

1 From the Message Trap List , select the list that you want to use to monitor the messages. The default is FilterTrapFile . a If you want to clone the list, click Clone . When prompted, enter a name for the cloned list.

For more information on cloning, see the vFoglight Administration and Configuration

Guide.

b If you want to add to or modify a message trap list, click Edit .

The list appears in the right pane.

Continue with the following procedures:

• To create a match list

• To modify a match list

2 Click Save .

To create a match list

1

2

3

4

5

Click Add new row .

In the Match String box, enter a literal string or regular expression for which the LogFilter

agent should search. For more information, see “ Regular Expressions ” on page 70.

Note Literal strings are case-sensitive for UNIX and case-insensitive for Windows.

From the Error Severity list, select the status you want to attach to the message. The status is colour-coded in the console.

Note The agent sorts a message trap list by severity in the following order: Fatal, Critical, Warning. Within each severity level, the agent sorts log messages according to the length of the match string (the longest match string has priority).

In the User Message box, enter the message that the LogFilter agent should send when it encounters the message you specified with the match string.

Click Save .

To modify a match list

1 Double-click the entry that you want to modify.

The line appears highlighted.

2

3

Modify the parameters that you want to change.

Click Save .

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7

About the NetMonitor Agent

This chapter provides an overview of the NetMonitor agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the NetMonitor agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ..................................................................................................................................... 82

Supported Platforms ................................................................................................................... 82

Agent Properties ......................................................................................................................... 83

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Overview

The NetMonitor agent monitors device availability, response time, and packet loss between the vFoglight monitoring station and network devices.

Use the NetMonitor agent to:

• Monitor the network against service level agreements.

• Check for the presence of devices that are critical to your operating environment.

Supported Platforms

The following platforms are supported for the NetMonitor agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

Windows

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

• Windows 2000

®

• Windows 2003

®

Note Since Windows XP

®

(64-bit) is closer to Windows 2003 Server

® internally than it is to Windows XP

®

, the correct OS Cartridge package to install for Windows XP

®

Windows2003

®

.

64-bit for vFoglight Client is

About the NetMonitor Agent

Agent Properties

83

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The NetMonitor agent is shipped with default properties that can be modified to suit your system requirements. Agent properties described in this section include:

Collection Rate

Host List

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose > Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click NetMonitor .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the NetMonitor agent whose properties you want to modify and click Edit Properties .

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A list of agent properties appears in the NetMonitor pane.

The position of the NetMonitor pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the NetMonitor pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the

NetMonitor pane appears across the display area.

Collection Rate

The collection rate (or sample frequency) is the number of seconds between the end of one collection period and the start of the next.

Quick Check is the default frequency list included with the NetMonitor agent. This utility verifies whether a device is alive; it does not instruct the agent to collect data unless it fails to detect the devices you have told it to monitor. Use Quick Check when you want to frequently verify that devices are up and running.

If Quick Check detects the devices in the currently monitored list, vFoglight continues to collect data according to the sample frequency. However, if it fails to detect the devices, it immediately initiates a data collection cycle and triggers the NetMonitor Device_Unavailable rule which sends a message to the Alert Console and an e-mail to the system administrator. For more information about this rule, see the Cartridge for Operating Systems Reference Guide.

To set the collection rate:

1 In the Sample Frequency box, enter the number of seconds between the end of one collection period and the start of the next.

About the NetMonitor Agent

Agent Properties

85

2

3

4

To use the Quick Check utility, select the True option.

In the Quick Check Time box, enter the number of seconds that should elapse between quick checks. For example, enter 30 to check the system every 30 seconds.

Note If the Quick Check time interval is greater than the sample frequency, the NetMonitor agent will go into a broken state.

Click Save .

Database

To control the growth of the vFoglight database, you can purge data from tables in the vFoglight database. The Database property in the NetMonitor pane allows you to set purge days by each table associated with a Purge Days list.

To set up purging parameters:

1 From the NetMonitor Agent PurgeDays list, select the frequency list that you want to use to control the NetMonitor table purge. The default is NetMonitor_PurgeDays_list.

2 Click Save .

Host List

A Host Device list contains the devices the agent will monitor. Once you create a device list, the vFoglight Management Server stores it and makes it available to all the networks on your system.

You can then edit the list or delete entries from it.

Use the Host List in the NetMonitor pane to create a network device list or to monitor vFoglight hosts.

To set the device list parameters:

1 From the Network Device List , use the default list, MonitoredDeviceList, or enter a name for the list in the Network Device List drop-down and click Edit .

2

3

Select a device list to edit and then click Add New Row .

Specify the following information in the Device List dialog box: a Enter a name in the Server Group box or click Select to choose from values previously entered. The NetMonitor agent works best when you parcel network devices into groups of servers. This way you can identify latency problems, questionable response times, and efficiently report service level statistics.

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Cartridge for Operating Systems b Enter the device in the Device Name box or click Select to choose from previously entered values.

c e

Enter the number of ICMP (Internet Control Message Protocol) or UDP (Universal

Datagram Protocol) packets to send to the device in the Number of Packets box or click

Select to choose from previously entered values.

d

Note These packets establish communications connections along a network.

Enter the number of seconds to wait between sending packets in the Timeout box or click

Select to choose from values previously entered.

Enter the size of the data portion of the packet in bytes in the Data Size box or click Select to choose from values previously entered. The actual packet size sent will be the data size plus an 8-byte header for both ICMP and UDP protocols.

4 f g

Select Monitor Device to begin monitoring the device.

Select Trace Route to trace the route from the monitor station to the device. Data is collected in the RouteDetails table and the ServiceLevels table.

Note This is useful if you want to monitor bottlenecks or response times along the route.

h Select the protocol used to contact the host from the Select Protocol drop-down list. We recommend using ICMP because it is faster and less intrusive. Using UDP is slower, and the

Timeout must be at least 100 seconds.

i Select Resolve Host Name to retrieve the device’s IP address and name. To use this feature, also select Trace Route .

Note Bottlenecks may occur along the network. Select the Resolve Host Name option to add significant overhead to agent data processing.

j Select Quick Check to verify that this particular device is up and running. If you choose this feature, data will not be collected on the device.

Note Selecting Quick Check here only invokes this feature on the device in the Device Name box. For

more information on invoking Quick Check for all devices in all server groups, see “ Collection

Rate ” on page 84.

Click Save to add the entry to the list and close the dialog box.

8

About the Network Interface Card

(NIC) Agent

This chapter provides an overview of the Network Interface Card (NIC) agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the NIC agent. Refer to the Cartridge for Operating

Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ..................................................................................................................................... 88

Supported Platforms ................................................................................................................... 88

Agent Properties ......................................................................................................................... 88

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Overview

The NIC agent monitors one or more network interface cards on your system for network traffic data, such as number of packets, throughput, errors, utilization, and collisions. This agent gathers statistics on local cards active on the server the agent is monitoring.

Use the NIC agent to analyze network utilization and reorganize the traffic on your network.

Supported Platforms

The following platforms are supported for the NIC agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

About the Network Interface Card (NIC) Agent

Agent Properties

89

The NIC agent is shipped with startup parameters that dictate how the agent will perform. You can change these parameters to suit your system requirements. Agent properties described in this section include:

Collection Rate

Override Options

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click NIC .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the NIC agent whose properties you want to modify and click Edit Properties .

A list of agent properties appears in the NIC pane.

The position of the NIC pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the NIC pane appears to the right of the Types pane

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Cartridge for Operating Systems in the display area. If you used the Agent Status dashboard, the NIC pane appears across the display area.

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

To set the sample frequency:

1

2

In the Sample Frequency box, enter the sample frequency in seconds. The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next. For example, enter 300 to set the interval between collections to five minutes.

Click Save .

Override Options

You can override settings that are not otherwise available by the NIC agent. Use the Override Options section to set these overrides. Override Options contains the Override List, with a default value of

NICOverrideList. This name should be changed to host OverrideList , where host is the host name, to create a unique table for each host that is being monitored.

To set the override options:

3

4

1

2

Choose the override list that you want to update. To do that, click Override List and select a list.

Click Edit .

The NICOverrideList dialog box appears.

Add an entry to the list by clicking Add new row .

5

In the dialog box that appears, in the NIC Name box, type the name of the NIC interface. For example, hme0 . There is no default value.

Specify the duplex mode option by clicking Duplex Mode and selecting Full or Half . For example, if the interface is in full duplex mode, select Full . The default value is Half.

6

7

Enable or disable monitoring as desired using the Monitor NIC options. To enable monitoring, select True ; to disable it, select False . The default is True .

In the Override Bandwidth (Mb/s) box, type the override bandwidth in Megabits per second.

For hosts that cannot determine the bandwidth of the interface, or if the value reported by the operating system is wrong, you can enter the correct bandwidth here. For example, if the

About the Network Interface Card (NIC) Agent

Agent Properties

91

8 interface is a gigabit interface and it needs to be overridden, the correct value to enter would be

1000 .

Note The default is zero. Leaving the value at zero means that either the agent is reporting the bandwidth correctly, or the user does not know the bandwidth value.

Click Save .

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9

About the Process Agent

This chapter provides an overview of the Process agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the Process agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ..................................................................................................................................... 94

Supported Platforms ................................................................................................................... 94

Agent Properties ......................................................................................................................... 94

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Overview

The Process Agent monitors the processes that run or wait to run on a vFoglight host. It also identifies processes that monopolize CPU time and memory and tracks general process statistics such as the number of sleeping, waiting, and running processes in each state. Use the Process agent when you want to monitor a UNIX kernel process table to detect processes that monopolize CPU and memory resources.

Supported Platforms

The following platforms are supported for the Process agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The Process agent is shipped with default properties that can be modified to suit your system requirements. Agent properties described in this section include:

About the Process Agent

Agent Properties

95

Collection Rate

Collection Policy

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click Process .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the Process agent whose properties you want to modify and click Edit Properties .

A list of agent properties appears in the Process pane.

The position of the Process pane depends on the dashboard you used to access agent properties.

If you used the Agent Properties dashboard, the Process pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the Process pane appears across the display area.

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Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

To set the sample frequency:

1

2

In the Sample Frequency box, enter the sample frequency in seconds. For example, enter 300 to set the interval between collections to five minutes.

Click Save .

Collection Policy

To specify the type and number of disks that the Process agent will monitor, you can set parameters that allow you to specify the collection mode and collection length.

To set the collection policy:

1 In the Size of List to Collect box, specify the number of processes for which you want performance data collected.

2 Click Save .

10

About the SNMP Agent

This chapter provides an overview of the SNMP agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the SNMP agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ..................................................................................................................................... 98

Supported Platforms ................................................................................................................... 98

Agent Properties ......................................................................................................................... 99

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Overview

Simple Network Management Protocol (SNMP) is a network monitoring and control protocol. Data is transferred from an SNMP agent to the workstation console used to oversee the network. The SNMP agent returns information contained in a Management Information Base (MIB), which is a data structure that defines what can be extracted and controlled. The SNMP agent supports SNMP v2 and v3, TCP and IP object collections, and System object collections, as well as returning MIB information.

The vFoglight SNMP agent monitors the performance of multiple SNMP devices on your network.

This agent acts as the SNMP Manager and collects RFC 1213 statistics from the SNMP agent running on the device for you to use in vFoglight analysis. This agent uses the snmpget utility to collect a subset of the SNMP performance statistics including system up time, network interface throughput and utilization, and IP statistics.

The SNMP agent includes a set of text files that can be referenced when using SNMP commands.

These files are located in the vFoglight Config folder.

Supported Platforms

The following platforms are supported for the SNMP agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

About the SNMP Agent

Agent Properties

99

Windows

®

• Windows 2000

®

• Windows 2003

®

• Windows XP

®

Note Since Windows XP

®

(64-bit) is closer to Windows 2003 Server

® internally than it is to Windows XP

®

, the correct OS Cartridge package to install for Windows XP

®

Windows2003

®

.

64-bit for vFoglight Client is

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The SNMP agent is shipped with default properties that can be modified to suit your system requirements. The agent properties described in this section include:

Collection Rate

Monitored Device List

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click SNMP .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the SNMP agent whose properties you want to modify and click Edit Properties .

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A list of agent properties appears in the SNMP pane.

The position of the SNMP pane depends on the dashboard you used to access agent properties.

If you used the Agent Properties dashboard, the SNMP pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the SNMP pane appears across the display area.

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

To set the sample frequency:

1 In the Sample Frequency box, enter the sample frequency in seconds. The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next. For example, enter 300 to set the interval between collections to five minutes.

2 Click Save .

About the SNMP Agent

Agent Properties

101

Monitored Device List

The monitored device list specifies the devices that the SNMP agent monitors. The vFoglight

Management Server stores the list and makes it available to all the networks on your system. You can edit and delete entries from the list as well.

Note The SNMP agent must be restarted (or recycled) any time a monitored device is disconnected and subsequently reconnected to the network. This assures data will continue to be written to the agent tables.

To create monitored device list:

1 From the SNMPv2 Device List , select the list that you want to use. The default is v2DefaultDeviceList .

2 If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

The list is displayed in the right pane.

Continue with the following steps: a Select a device list tab.

b Click Add New Row .

c Complete the Monitored Device List dialog box.

Enter a name for the SNMP device in the Device Name box.

Enter the SNMP read-only Community string in the Read-Only Community Name box.

Set Monitor Device to True to instruct the agent to begin monitoring the device.

Set Use SNMPv1 to True .

Set Collect IP Table to True .

Set Collect Interface Table to True .

Set Collect System Table to True .

Set Collect TCP Table to True .

d Click Save to save the entry and close the dialog box.

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11

About the Sun_TCP Agent

This chapter provides an overview of the Sun_TCP agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the Sun_TCP agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ................................................................................................................................... 104

Supported Platforms ................................................................................................................. 104

Agent Properties ....................................................................................................................... 104

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Overview

The Sun_TCP agent monitors devices and processes that use the TCP/IP layer on Sun systems.

Supported Platforms

The following platforms are supported for the Sun_TCP agent:

Platform

Sun™ Solaris

®

Version

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

Caution The Sun TCP agent works only on non-zone Solaris 10. Sun_TCP relies on /dev/ip for data, but that device is not available in a non-global zone. For more information about Zones, see http:// www.sun.com/bigadmin/features/articles/basics_containers.html#parameter

Caution Due to Solaris security restrictions and because Sun_TCP agent requires root-level access to network devices, the user can select one of the two options to run the Sun_TCP agent.

• On the device file pointed to by /dev/ip, change the permission so that it can be read by the user account under which SPID is running.

• Run SPID as root.

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The Sun_TCP agent is shipped with default properties that can be modified to suit your system requirements. Agent properties described in this section include:

About the Sun_TCP Agent

Agent Properties

105

Collection Rate

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click Sun_TCP .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the Sun_TCP agent whose properties you want to modify and click Edit Properties .

A list of agent properties appears in the Sun_TCP pane.

The position of the Sun_TCP pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the Sun_TCP pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the Sun_TCP pane appears across the display area.

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

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To set the sample frequency:

1 In the Sample Frequency box, enter the sample frequency in seconds. The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next. For example, enter 300 to set the interval between collections to five minutes.

2 Click Save .

12

About the Operating System

Agents

This chapter describes the agents that are available for the AIX, HP-UX, Linux, and Sun operating systems. It also describes the supported platforms and properties for the agents. Cross-references are made to the relevant sections in the appendices for quick retrieval of rules, views, and data information.

This chapter contains the following sections:

Overview ................................................................................................................................... 108

AIX Agents ................................................................................................................................ 109

HP-UX Agents ............................................................................................................................111

Linux Agents ............................................................................................................................. 112

Sun Agents ................................................................................................................................ 113

Agent Properties ....................................................................................................................... 115

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Overview vFoglight supports the following system agents:

Platform

AIX

®

HP-UX

®

Agent

• AIX_Console

• AIX_MPStat

• AIX_System

• HPUX_Console

• HPUX_MPStat

• HPUX_System

Linux

®

Sun™ Solaris

®

• Linux_MPStat

• Linux_System

• Sun_Console

• Sun_MPStat

• Sun_System

The Console agent for each of the operating systems monitors specific logs to collect system error messages. The agent traps these messages and then writes them to specific tables.

The MPStat agent for each of the operating systems collects information about every CPU in the system, gathering the same data as the UNIX MPSTAT command. The agent also archives the data and displays it in graphical format for easier analysis. This functionality is the same for each of the operating systems.

Note The deployment of the MPStat agent is mandatory. The MPStat agent generates the topology for the vFoglight Host object on Unix systems. Failing to deploy the MPStat agent on Unix platforms results in vFoglight being unable to populate the views that need the data whose topology is defined by the MPStat agent.

The System agent monitors the system at an overview level. This agent collects CPU, memory, swap, and network data. vFoglight uses the data collected by the System agent in most of its system analysis. This makes the collected data useful in a variety of system performance investigations. Use the collected data as your first step in surveying your system. This functionality is the same for each of the operating systems.

About the Operating System Agents

AIX Agents

109

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The Process agent is shipped with default properties that can be modified to suit your system requirements.

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click the operating system agent whose properties you want to edit.

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the operating system agent whose properties you want to modify and click Edit Properties .

A list of agent properties appears in the display area.

The position of the pane listing the agent properties depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the property pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the property pane appears across the display area.

AIX Agents

There are three AIX agents that are available with the Cartridge for Operating Systems:

• AIX_Console

• AIX_MPStat

• AIX_System

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For more information see “ Agent Properties ” on page 115.

Overview

The AIX_Console agent monitors the var/adm/sulog and dev/error logs to collect system error messages by using the AIX utility errpt and by reading the log file directly. The agent traps these messages and writes them to the ErrorLog and SULog tables. For more information about these tables, see the Cartridge for Operating Systems Reference Guide.

For information on the AIX_MPStat agent, refer to “ Overview ” on page 108.

For information on the AIX_System agent, refer to “ Overview ” on page 108.

Supported Platforms

The following platforms are supported for the AIX agents:

Agent

AIX_Console

AIX_MPStat

Supported Platforms

• AIX 5.2

• AIX 5.3

• AIX 6.1

• AIX 5.2

• AIX 5.3

• AIX 6.1

• AIX 5.3

• AIX 6.1

Views

For details on AIX_MPStat and AIX_System views, see the Cartridge for Operating Systems

Reference Guide .

About the Operating System Agents

HP-UX Agents

111

Rules

For details on AIX_Console and AIX_System rules, see the Cartridge for Operating Systems

Reference Guide .

Data

For details on AIX_Console, AIX_MPStat, and AIX_System data, see the Cartridge for Operating

Systems Reference Guide .

HP-UX Agents

There are three HP-UX agents that are available with the Cartridge for Operating Systems:

• HPUX_Console

• HPUX_MPStat

• HPUX_System

For more information see “ Agent Properties ” on page 115.

Overview

The HPUX_Console agent monitors the /var/adm/syslog/syslog.log (or another log of your choice) and traps the types of messages you indicate, writing them to the ErrorVerbose table.

For information on the HPUX_MPStat agent, refer to “ Overview ” on page 108.

For information on the HPUX_System agent, refer to “ Overview ” on page 108.

Supported Platforms

The following platforms are supported for the HP-UX agents:

Agent

HPUX_Console

Supported Platforms

HP-UXB.11

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Agent Supported Platforms

HPUX_MPStat HP-UXB.11

HPUX_System HP-UXB.11

Views

For details on HPUX_MPStat and HPUX_System views, see the Cartridge for Operating Systems

Reference Guide.

Rules

For details on HPUX_Console and HPUX_System rules, see the Cartridge for Operating Systems

Reference Guide.

Data

For details on HPUX_Console, HPUX_MPStat, and HPUX_System data, see the Cartridge for

Operating Systems Reference Guide.

Linux Agents

There are two Linux agents that are available with the Cartridge for Operating Systems:

• Linux_MPStat

• Linux_System

Both agents are described in this section.

Overview

For information on the Linux_MPStat agent, refer to “ Overview ” on page 108.

For information on the Linux_System agent, refer to “ Overview ” on page 108.

About the Operating System Agents

Sun Agents

Supported Platforms

The following platforms are supported for the Linux agents:

113

Agent

Linux_MPStat

Supported Platforms

• Linux 2.4

• Linux 2.6

• Linux 2.6

Views

For details on Linux_MPStat and Linux_System views, see the Cartridge for Operating Systems

Reference Guide.

Rules

For details on Linux_System rules, see the Cartridge for Operating Systems Reference Guide .

Data

For details on Linux_MPStat and Linux_System data, see the Cartridge for Operating Systems

Reference Guide .

Sun Agents

There are three Sun agents that are available with the Cartridge for Operating Systems:

• Sun_Console

• Sun_MPStat

• Sun_System

For more information see “ Agent Properties ” on page 115.

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Overview

The Sun_Console agent monitors the /var/adm/messages log and writes the messages you want trapped to the ErrorVerbose table.

For information on the Sun_MPStat agent, refer to “ Overview ” on page 108.

For information on the Sun_System agent, refer to “ Overview ” on page 108.

Supported Platforms

The following platforms are supported for the Sun agents:

Agent

Sun_Console

Sun_MPStat

Sun_System

Supported Platforms

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

Views

For details on Sun_MPStat and Sun_System views, see the Cartridge for Operating Systems

Reference Guide.

About the Operating System Agents

Agent Properties

Rules

For details on Sun_Console, Sun_MPStat, and Sun_System rules, see the Cartridge for Operating

Systems Reference Guide.

Data

For details on Sun_Console, Sun_MPStat, and Sun_System data, see the Cartridge for Operating

Systems Reference Guide.

115

Agent Properties

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next. Use this procedure for all system agents except the HPUX_Console and Sun_Console system agents. For more information see, the procedure below.

To modify the sample frequency:

1 In the Sample Frequency (seconds ) box, enter the sample frequency in seconds. For example, enter 300 to indicate five minutes between collections.

2 Click Save .

Collection Rate for HPUX_Console and Sun_Console

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

To set the sample frequency:

1

2

For details on the Sample Frequency (seconds) box, see “ Collection Rate ” on page 115.

From the Consecutive Messages to Log box, enter the number of consecutive messages you want logged by the agent.

3 Click Save .

SU Log for AIX_Console

The AIX_Console agent monitors the /var/adm/sulog and writes messages to the SuLog table. For more information about this table, see the Cartridge for Operating Systems Reference Guide.

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To modify the SULog parameters:

1 In the Sulog path and name box, enter the path and name of the SULog. The agent reads the log file directly.

3

4

2 Indicate what kind of attempts you want the agent to monitor (succeeded and/or failed) by selecting the appropriate options. The attempts will be written to the SULog table.

From the Statistical Period list, select the period for monitoring the log.

Click Save .

ErrorLog for AIX_Console

The AIX_Console agent monitors the /dev/error log and writes messages to the ErrorLog table. For more information about this table, see the Cartridge for Operating Systems Reference Guide.

To modify the ErrorLog parameters:

1

2

In the AIX errpt Command Path box, enter the path of the errpt command. The agent uses this utility to monitor the log file.

Select the options that will provide you with the types of errors you want the agent to monitor and write to the ErrorLog table.

3 Click Save .

Log File for HPUX_Console and Sun_Console

The HPUX_Console agent monitors the /var/adm/syslog/syslog.log

and writes the messages you want trapped to the ErrorVerbose table. The Sun_Console agent monitors the /var/adm/messages.log and writes the messages you want trapped to the ErrorVerbose table.You can modify the log that is monitored to suit your system requirements.

To set the log file parameter:

1

2

In the Name of Log to Monitor box, enter the name of the log file you want to monitor. The default log file is /var/adm/messages.

Click Save .

Filter File for HPUX_Console and Sun_Console

The HPUX_Console agent monitors the /var/adm/syslog/syslog.log

(or another log of your choice) trapping messages indicated to the ErrorVerbose table. The Sun_Console agent monitors the /var/ adm/messages.log and writes the messages you want trapped to the ErrorVerbose table.

The Filter File parameter allows you to specify what the agent should trap:

About the Operating System Agents

Agent Properties

117

• Error strings that you want to monitor

• Error severity level of the message

• Message text.

HPUX_Console_FF is the default filter that is included with the HPUX_Console agent.

Sun_Console_FF is the default filter that is included with the Sun_Console agent. You can modify this filter as well as create others to suit your needs.

To set the filter file to use:

1 From the Message Trap List , select the list you want to use. The default is

HPUX_Console_FF/Sun_Console_FF . a If you want to clone the list, click Clone . When prompted, enter a name for the cloned list.

For more information on cloning, see the vFoglight Administration and Configuration

Guide.

b If you want to add to or modify the default list, click Edit .

The list appears in the right pane.

Continue with the following procedures:

• To add to the Filter File list:

• To modify the Filter File list

2 Click Save .

To add to the Filter File list:

1

2

3

4

5

Click Add new row .

In the Match String box, enter a literal string or regular expression for which the agent should search.

Note Literal strings are case-sensitive for UNIX.

From the Error Severity list, select the status you want to attach to the message. The status will be color-coded in the console.

Note The agent sorts a message trap list by severity in the following order: Fatal, Critical, Warning. Within each severity level, the agent sorts log messages according to the length of the match string (the longest match string has priority).

In the User Message box, enter the message that the agent should send when it encounters the message you specified with the match string.

Click Save .

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To modify the Filter File list

1 Double-click the item that you want to modify.

2

3

The line appears highlighted.

Modify the parameters that you want to change.

Click Save .

13

About the TerminalServer Agent

This chapter provides an overview of the TerminalServer agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the TerminalServer agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ................................................................................................................................... 120

Supported Platforms ................................................................................................................. 120

Agent Properties ....................................................................................................................... 120

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Overview

The TerminalServer agent monitors the availability of underlying TerminalServer services and can be used in Citrix environments.

Supported Platforms

The following platforms are supported for the TerminalServer agent:

Platform

Windows

®

Version

• Windows 2000

®

• Windows 2003

®

Note The TerminalServer agent does not run on Windows XP 64-bit vFoglight Clients even though this agent is a part of the Windows

2003 OS Cartridge package.

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The Terminal Server agent monitors the availability of underlying Terminal Server services and can be used in Citrix environments. Agent properties described in this section include:

Collection Rate

Top Sessions

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

About the TerminalServer Agent

Agent Properties

121

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click TerminalServer .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the TerminalServer agent whose properties you want to modify and click Edit Properties .

A list of agent properties appears in the TerminalServer pane.

The position of the TerminalServer pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the TerminalServer pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the

TerminalServer pane appears across the display area.

Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next.

To set the sample frequency:

1 In the Sample Frequency box, enter the sample frequency in seconds. The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next. For example, enter 300 to set the interval between collections to five minutes.

2 Click Save .

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Top Sessions

The TerminalServer agent will collect information on any number of sessions, but you may wish to set a certain number of top sessions it will log.

Use the Top Sessions area in the TerminalServer pane to set the top sessions to log.

To set the Top Sessions to log:

1

2

In the Top Sessions box, enter the number of top sessions to log.

Click Save to save the entry and close the pane.

14

About the User Agent

This chapter provides an overview of the User agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the User agent. Refer to the Cartridge for Operating

Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ................................................................................................................................... 124

Supported Platforms ................................................................................................................. 124

Agent Properties ....................................................................................................................... 124

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Overview

Each user who logs into a system typically executes multiple applications and processes. The User agent monitors CPU utilization, memory consumption, and number of processes.

Supported Platforms

The following platforms are supported for the User agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

Each user who logs into a system typically executes multiple applications and processes. The User agent monitors CPU utilization, memory consumption, and number of processes. Agent properties described in this section include:

Collection Rate

About the User Agent

Agent Properties

125

Collection Policy

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click User .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the User agent whose properties you want to modify and click Edit Properties .

A list of agent properties appears in the User pane.

The position of the User pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the User pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the User pane appears across the display area.

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Collection Rate

The collection rate, or sample frequency, is the number of seconds between the end of one collection period and the start of the next. You can set the sample frequency as well as the number of seconds for recycling messages and the number of consecutive messages to trap.

To set the sample frequency and other log settings:

1

2

In the Sample Frequency (seconds) box, enter the sample frequency in seconds. For example, enter 300 to set the interval between collections to five minutes.

Click Save .

Collection Policy

To specify the type and number of disks that the User agent will monitor, you can set parameters that allow you to specify the collection mode and collection length.

To set the collection policy:

1 In the Size of List to Collect box, specify the number of processes for which you want performance data collected.

2 Click Save .

15

About the WebMonitor Agent

This chapter provides an overview of the WebMonitor agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the WebMonitor agent. Refer to the Cartridge for

Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ................................................................................................................................... 128

Supported Platforms ................................................................................................................. 128

Agent Properties ....................................................................................................................... 129

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Overview

The WebMonitor agent monitors Web server availability and response time. You can use this agent to monitor the availability and performance of your Web servers against service level agreements.

Supported Platforms

The following platforms are supported for the WebMonitor agent:

Platform

AIX

®

Version

• AIX 5.2

• AIX 5.3

• AIX 6.1

• HP-UXB.11

HP-UX

®

Linux

®

Sun™ Solaris

®

Windows

®

• Linux 2.4

• Linux 2.6

• SUNOS 5.8 on SPARC

• SUNOS 5.9 on SPARC

• SUNOS 5.10 on SPARC

• SUNOS 5.10 on x86

• Windows 2000

®

• Windows 2003

®

• Windows XP

®

Note Since Windows XP

®

(64-bit) is closer to Windows 2003 Server

® internally than it is to Windows XP

®

, the correct OS Cartridge package to install for Windows XP

®

Windows2003

®

.

64-bit for vFoglight Client is

About the WebMonitor Agent

Agent Properties

129

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The WebMonitor agent is shipped with default properties that can be modified to suit your system requirements. Agent properties described in this section include:

Collection Rate

URL List

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click WebMonitor .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the WebMonitor agent whose properties you want to modify and click Edit Properties .

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A list of agent properties appears in the WebMonitor pane.

The position of the WebMonitor pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the WebMonitor pane appears to the right of the Types pane in the display area. If you used the Agent Status dashboard, the

WebMonitor pane appears across the display area.

Collection Rate

To set the collection rate:

1

2

Click Sample Frequency List and select the frequency list that you want to use to control the

WebMonitor table purge. The default is WebMonitor_SampleFreq_list .

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

3 If you want to add to a frequencies list, click Edit .

The list appears in the right pane.

Continue with the following steps: a Click Add new row .

b c

In the vFoglight Table box, enter the name of the table from which you want the agent to collect data. For further information on WebMonitor data tables, refer to the Cartridge for

Operating Systems Reference Guide .

In the Sample Frequency box, enter the sample frequency in seconds. For example, enter

300 to indicate five minutes between collections.

4 d Click Save .

Click Save .

About the WebMonitor Agent

Agent Properties

131

URL List

You can create multiple server file lists and indicate which one you want the agent to use.

To select the list:

1

2

From the Server/URL List File , select the list that you want to use to control the Web pages that are monitored. The default is WebServerListFile .

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

3 If you want to add to a list file, click Edit .

The list appears in the right pane.

Continue with the following steps: a Click Add new row .

b In the Server to Monitor box, enter the name of the Web server to monitor.

c In the Page to Monitor box, enter the URL (http:// not needed) of the Web page on the server to monitor.

d From the Page Fetch Policy drop-down list, select the method you want to use to obtain the

Web page.

GET fetches the entire page, while HEAD fetches only the page status (for example, timestamp and size), which the Web browser uses to compare against a cached copy of the page. f e Select one of the Monitor Page options to start or stop the monitoring of the web server and its Web page (specified in

step c

) by the WebMonitor agent.

In the Timeout (msec) box, enter the time out parameter in milliseconds. If the server times out, a string Timeout will be shown in the Message field of the PageStats table. For further information, refer to the Cartridge for Operating Systems Reference Guide.

i g If you want the agent to use a secure socket layer, select the True option.

h If you want the agent to use a different port for monitoring, select the True option.

The HTTP default is port 80; the HTTPS default is port 443.

If you selected Use different Port as True in the above step, enter the port number in the

Enter Port Number box.

4 j Click Save .

Click Save .

132 vFoglight Cartridge for Operating Systems

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16

About the Windows_System Agent

This chapter provides an overview of the Windows_System agent. It also describes the supported platforms and properties for the agent.

There are views, rules, and data associated with the Windows_System agent. Refer to the Cartridge for Operating Systems Reference Guide for information on these items.

This chapter contains the following sections:

Overview ................................................................................................................................... 134

Supported Platforms ................................................................................................................. 135

Agent Properties ....................................................................................................................... 135

134 vFoglight Cartridge for Operating Systems

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Overview

The Windows_System agent monitors Windows systems at an overview level. The agent collects data from the Microsoft Windows performance counters (also known as the performance registry) and monitors:

• CPU utilization, memory, paging file (swap space), and network performance.

• Physical disk devices on a system.

• Processes running or waiting to run on a monitored host.

• One or more network interface cards for network traffic data (such as the number of packets, throughput, errors, utilization, and collisions).

vFoglight uses the data that the Windows_System agent collects in most of its system analysis. This system agent will be useful during many of your system performance investigations.

The Windows_System agent produces views similar to those produced by the DiskIO, FileSystem, and Process agents. Reading the profiles of these agents can help you better understand the views that are produced by the Windows_System agent.

Note Windows_System needs the performance counters enabled to track system performance. You must manually turn on the performance counters on the Windows OS to enable the vFoglight Client (SPID agents) to work. Otherwise, if the performance counter is turned off, you may see an error message such as the following:

FATAL [Windows_System_winxp Socket Listener] com.quest.spi.jfogbank.AgentWrapper - Agent log:

RegistryObject::RegistryObject: Unknown object: Cache

About the Windows_System Agent

Supported Platforms

Supported Platforms

The following platforms are supported for the Windows_System agent:

135

Platform

Windows

®

Version

• Windows 2000

®

• Windows 2003

®

• Windows XP

®

Note Since Windows XP

®

(64-bit) is closer to Windows 2003 Server

® internally than it is to Windows XP

®

, the correct OS Cartridge package to install for Windows XP

®

Windows2003

®

.

64-bit for vFoglight Client is

Agent Properties

When an agent connects to the vFoglight Management Server, it is provided with sets of properties that it uses to configure its correct running state. For more information about working with agent properties, see the vFoglight Administration and Configuration Guide .

The Windows_System agent is shipped with default properties that can be modified to suit your system requirements. Agent properties described in this section include:

Collection Rate

Collection Policy

Event Log

Services

Exclude Drives

To modify agent properties:

1 Ensure that the navigation panel on the left is open.

To open the navigation panel, click the right-facing arrow on the left .

2 Open the dashboard that lets you navigate to the agent properties by completing one of the following steps:

136 vFoglight Cartridge for Operating Systems

Cartridge for Operating Systems

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Properties .

In the Agent Properties dashboard, in the Adapter pane, click SPI . In the Types pane that appears, click Windows_System .

or

• On the navigation panel, under Dashboards , choose Administration > Agents > Agent

Status .

In the Agent Status dashboard, select the instance of the Windows_System agent whose properties you want to modify and click Edit Properties .

A list of agent properties appears in the Windows_System pane.

The position of the Windows_System pane depends on the dashboard you used to access agent properties. If you used the Agent Properties dashboard, the Windows_System pane appears to

About the Windows_System Agent

Agent Properties

137 the right of the Types pane in the display area. If you used the Agent Status dashboard, the

Windows_System pane appears across the display area.

Collection Rate

The collection rate (or sample frequency) is the number of seconds between the end of one collection period and the start of the next.

SampleFreq is the default frequency list included with the Windows_System agent. This list contains sample frequencies for every data table that the agent produces. You can modify this list as well as create other lists (clone) to suit your needs. For example, vFoglight samples the data for the TopMEM table every five minutes. However, if a system is logging memory alert messages, you could change the sample frequency to 1 minute to better determine the memory load.

Note The default sample frequency list contains all of the tables for the agent. Do not add new rows or delete a selected row.

Sample frequencies are tied to the agent executable and should not be modified.

To set the collection rate:

1 Click vFoglight Sample Frequency List and select the frequency list that you want to use to control the Windows_System table purge. The default is NT_SampleFreq_List .

2

3

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

If you want to modify a sample frequency list, click Edit .

The list appears in the right pane.

Continue with the following steps: a Double-click the entry that you want to modify.

The line appears highlighted.

b In the vFoglight Table box, enter the name of the Windows_System agent table that you want to purge.

c In the Sample Frequency box, enter the number of seconds between the end of one collection period and the start of the next.

4 Click Save .

138 vFoglight Cartridge for Operating Systems

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Collection Policy

The processes that have the highest CPU, memory, and I/O are displayed in various

Windows_System agent views. You can define the number of processes that are displayed in the view by modifying the default parameters.

To define the list to use:

1 From the List Size list, select the list that you want to use. The default is NT_Top_List .

Caution It is important that you do not delete any entries from the NT_Top_List.

2

3

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

If you want to modify an agent top list, click Edit .

The list appears in the right pane.

Continue with the following steps: a b

In the List Size box, enter the number of processes that you want to display in the view.

Modify the name of the vFoglight Table if required.

4 Click Save .

Event Log

The Event Log property allows you to:

• monitor the system, application, and security event logs with a event log list. Messages are trapped and stored in an event log that you can review periodically. The event log for the

Windows_System agent is equivalent to the default FilterTrapFile that all other agents use. For more information, see “ Match List ” on page 78.

• map the severity levels that are defined in vFoglight to the severity levels (or Type ) that are defined in the Windows event log.

To define event log parameters:

1 From the Event Logs to Monitor list, select the list that you want to use. The default is

NT_EventLogs .

2

3

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

If you want to add to the default list, click Edit .

About the Windows_System Agent

Agent Properties

139

The list appears in the right pane.

Continue with the following steps: a Click Add new row .

4 b In the Event Log Name box, enter the name of the event log.

c Choose whether you want to monitor the event log by selecting either the True or False option. d Click Save .

From the Event Logs Filter list, select the list you want to use. The default is

NT_EventLogFilter .

5

6

If you want to clone the list, click Clone . For more information, refer to step #2.

If you want to add to a event logs filter list, click Edit .

The list appears in the right pane.

Continue with the following steps: a b

Click Add new row .

From the Include/Exclude list, select whether you want to include or exclude event log messages. c d

From the Type list, select the error severity that will be assigned when the string is captured.

In the User box, enter the name of the user for whom you want to filter the event log. e In the Source box, enter the name of the application for which you want to filter. f

Note If you select Information for the user severity be aware that this severity is not displayed in the

Operations Console.

In the Category box, enter the category type. This property maps to

Windows event log.

Event Log Name in the g In the EventID box, enter the number that identifies the particular event type.

i h In the Event Description box, enter a short description of the event.

Click Save .

8

9

7 From the Event Log Severity list, select the list you want to use. The default is

NT_EventSeverityMap .

If you want to clone the list, click Clone . For more information, refer to step #2.

If you want to add to an event log severity list, click Edit .

The list appears in the right pane.

140 vFoglight Cartridge for Operating Systems

Cartridge for Operating Systems

Continue with the following steps: a b

From the Event Log Severity list, select the Windows severity level that you want to map to a vFoglight event log severity .

From the vFoglight Severity list, select the vFoglight severity level that you want to map to the Windows severity level you chose in step #2. c Click Save .

10 In the Enter time to monitor events before start box, enter the time (in seconds) to monitor previous events in the event log after agent startup.

11 In the Consecutive Messages to Log box, enter the number of messages that should be logged.

You can configure multiple alerts for the same message encountered n times based on the value that you enter in this box. For example, if you enter 3 and if the Match List string is encountered three times within the monitored file, the alert will be raised three times. If the string is encountered a fourth time, the alert will not be raised.

Note The number of consecutive messages posted and the recycle time are recorded and calculated separately for each log file.

12 In the Recycle Messages After box, enter the number of seconds after which the messages are cleared from the alarm.

13 Click Save .

Services

You can monitor network type services and device drivers such as the task scheduler, TCP/IP connection, and spooler. These services are monitored in regards to their current state: stopped, start_pending, stop_pending, running, continue_pending, pause_pending, and paused.

The Windows_System agent is shipped with one default services list that contains the services that the agent can monitor. You can modify or add to this list as required.

To define the list to use :

1

2

From the Services List , select the list you want to use. The default is NT_Services_List .

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

3 If you want to modify a services list, click Edit .

The list appears in the right pane.

Continue with the following steps:

About the Windows_System Agent

Agent Properties

141 a Click Add new row .

4 b In the Service Name box, enter the name of the service.

c If you want the service monitored, select the True option. d If you want the service restarted, select the True option.

Click Save .

Exclude Drives

You can choose to exclude the drives that you do not want the Windows_System agent to monitor on a specific host.

To define the list to use:

1 From the Exclude Drive List , select the list you want to use.

This is the list that is defined by the DriveList property.

2

3

If you want to clone the list, click Clone . When prompted, enter a name for the cloned list. For more information on cloning, see the vFoglight Administration and Configuration Guide.

If you want to modify an exclude drive list, click Edit .

The list appears in the right pane.

Continue with the following steps: a b

Click Add new row .

In the Drive Letter box, enter the drive that you want to exclude.

4 c In the Host Name box, enter the name of the host. The host name can take the form of a

regular expression. For more information, see “ Regular Expressions ” on page 70.

Click Save .

142 vFoglight Cartridge for Operating Systems

Cartridge for Operating Systems

Index

A about vFoglight

10

AIX_Console agent properties

115

supported platforms

110

AIX_MPStat supported platforms

110

AIX_System supported platforms

110

ApacheSrv agent properties

45

ApacheSvr supported platforms

44

AppMonitor agent properties

51, 101

supported platforms

50

C contacting

Vizioncore

14

D

Dashboards

Host Monitor overview

30

DiskIO

30

agent properties

58

supported platforms

documentation

cartridge core

12

feedback

suite

11

13

13

11

58

F

FileSystem agent properties

65

supported platforms 64

H

Hosts Monitor

creating a custom dashboard

view source data

37

HPUX_Console

supported platforms 111

HPUX_MPStat

supported platforms 111

HPUX_System

supported platforms 111

42

L

Linux_MPStat

supported platforms

Linux_System

supported platforms

LogFilter agent properties

75

supported platforms

113

113

74

M monitoring dashboards

alerts 35

host browser, viewing portlets and elements time range

34

viewing 30

monitoring hosts

data collection 30

35

31

Index 143

144 vFoglight

Cartridge for Operating Systems

N

NetMonitor

agent properties 83

supported platforms

NIC

agent properties 88

supported platforms

82

88

O operating system dashboards

29

P

Process

agent properties 94

supported platforms

94

R regular expressions

70

S

SNMP

agent properties 99

supported platforms

suite 11

Sun_Console

98

supported platforms

114

Sun_MPStat supported platforms

agent properties

114

Sun_TCP

agent properties 104

supported platforms

104

SysAgent

109

T

TerminalServer agent properties

120

supported platforms

120

text conventions

14

U

User agent properties

124

supported platforms

124

W

WebMonitor agent properties

129

supported platforms

128

Windows_System agent properties

135

supported platforms

135

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