Toshiba e-studio 12, e-studio 15 Operator's Manual

CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
KLASS 1 LASERAPPARAT
VAROITUS!
LAITTEEN KÄYTTÄMINEN
MUULLA KUIN TÄSSÄ
KÄYTTÖOHJEESSA MAINITULLA
TAVALLA SAATTAA ALTISTAA
KÄYTTÄJÄN
TURVALLISUUSLUOKAN 1
YLITTÄVÄLLE
NÄKYMÄTTÖMÄLLE
LASERSÄTEILYLLE.
VARNING
OM APPARATEN ANVÄNDS PÅ
ANNAT SÄTT ÄN I DENNA
BRUKSANVISNING
SPECIFICERATS, KAN
ANVÄNDAREN UTSÄTTAS FÖR
OSYNLIG LASERSTRÅLNING,
SOM ÖVERSKRIDER GRÄNSEN
FÖR LASERKLASS 1.
Caution
This product contains a low power laser device.
To ensure continued safety do not remove any
cover or attempt to gain access to the inside
of the product. Refer all servicing to qualified
personnel.
CONTENTS
1
GETTING STARTED
INTRODUCTION
2
MAIN FEATURES
3
MAKING FLOPPY DISKS FROM CD-ROM
CONNECTING THE INTERFACE CABLE
3
4
INSTALLING THE PRINTER DRIVER SOFTWARE
– Description of the printer driver
6
– Checking the hardware and software requirements
– Installing the printer driver
6
6
– e-STUDIO15 printer driver group
2
6
12
PRINTING
PRINTING A PAGE
13
– Executing printing
13
– Indicators on the operation panel
14
SETTING PRINT CONDITIONS FROM PRINTER DRIVER
14
PRINTING FROM AN MS-DOS APPLICATION 17
– Print setting from the MS-DOS prompt 17
– Settings on the front panel 18
– Software printer setting 18
3
PRINTER TROUBLE?
TROUBLESHOOTING
– Printing problems
STATUS MONITOR
19
19
22
USING OTHER INSTALLED DRIVERS
UNINSTALLING PRINTER DRIVER
4
24
25
APPENDIX
SPECIFICATIONS
26
PARALLEL INTERFACE
27
USB INTERFACE (for e-STUDIO15 only) 28
PRINT AREA
29
1
1
GETTING STARTED
This chapter provides basic information for using the TOSHIBA e-STUDIO12/15 printer and its
features.
1
Getting started
INTRODUCTION
The e-STUDIO12/15 machines can be used as a copier and a laser printer. This manual describes
only the printer features of the machine. To use an e-STUDIO12/15 machine as a copier and to
learn additional information which relates to both the copier and printer features, see the copier
manual. To get full use of all printer features, familiarize yourself with this manual.
For quick reference during printer use, keep this manual in a handy location.
Conventions used in this manual
In this manual, the following icons are used to provide the user with information pertinent to the
use of the machine.
Cautions the user that damage to the machine or one of its components may
result if the contents of the caution are not properly followed.
Notes provide information relevant to the machine regarding specifications,
functions, performance, operation and such, that may be useful to the user.
●
When you try to execute printing while copying is being performed, printing
will be executed after copying is finished.
●
When you try to make a copy while printing is being performed, printing will
be interrupted and you can make a copy. Printing will be resumed after copying
is finished.
Trademark acknowledgments
Windows, MS-DOS, Windows NT and Windows Printing System are trademarks of Microsoft
Corporation in the U.S.A. and other countries.
IBM, PC/AT and OS/2 are trademarks of International Business Machines Corporation.
HP, LaserJet and PCL are trademarks of Hewlett-Packard Company.
All other trademarks and copyrights are the property of their respective owners.
2
MAIN FEATURES
Printing from Windows 3.1x, Windows 95, Windows 98*, and Windows
NT 4.0 applications
* USB is supported on Windows 98 pre-installed only.
High-speed and high-quality printing can be performed from Windows 3.1x, Windows 95,
Windows 98, and Windows NT 4.0 applications through the TOSHIBA GDI (Graphics
Device Interface) system.
●
Since print data is processed in the computer, waiting time during printing is short.
1
Getting started
●
High-speed printing at 8 pages/min.
●
First print time is approximately 9.6 seconds.
●
Print speed is 8 pages/min., when printing multiple pages.
MAKING FLOPPY DISKS FROM CD-ROM
If your computer is not equipped with a CD-ROM drive, the printer driver data in the CD-ROM
can be copied to floppy disks using a different computer (PC equipped with a CD-ROM drive).
You can then install the printer driver on your computer from floppy disks.
Windows 95/Windows 98/Windows NT 4.0:
1
Double-click My Computer, e_STUDIO, and Makedisk.
2
Double-click Makedisk.exe.
3
Follow the on-screen instructions.
Windows 3.1x:
1
Double-click the File Manager in the Main window of Program Manager and select
CD-ROM and the Makedisk directory.
2
Double-click Makedisk.exe.
3
Follow the on-screen instructions.
3
CONNECTING THE INTERFACE CABLE
To use the e-STUDIO12/15 machine as a laser printer connect it to your computer using either a
parallel interface cable or a USB interface cable. (You can use a USB interface cable only if your
personal computer has Windows 98 pre-installed).
1
You cannot use both the USB interface and the parallel interface at the same
time. If you connect both interfaces at the same time, the USB interface takes
precedence.
Getting started
When using the parallel interface
Use IEEE 1284 compliant parallel interface cable (2 m (6 feet) maximum length).
For specifications of the parallel interface, see page 27.
1
Check that the power switches of both the printer and the computer are in the OFF
position.
2
Plug the parallel interface cable into the printer interface connector. Fasten the two bail
clips at the side of the printer connector to hold the interface connector in place.
3
Plug the other end of the cable into the parallel interface connector on your computer.
(Refer to your computer manual for details.)
Bail clip
Parallel interface connector
Interface connector
Cable
The printer sends and receives data bi-directionally and at high speed. Some
switch boxes and pass-through devices cannot support high-speed, bi-directional
transfer of data, and using them may cause printing errors.
4
CONNECTING THE INTERFACE CABLE
When using the USB interface (for e-STUDIO15 only)
Use shielded twisted pair cable (2 m (6 feet) maximum length).
For specifications of the USB interface, see page 28.
2
Plug the other end of the cable into the USB interface connector on your computer.
(Refer to your computer manual for details.)
1
Getting started
1
Plug the USB interface cable into the printer USB interface connector.
USB interface connector
Interface connector
Cable
5
INSTALLING THE PRINTER DRIVER SOFTWARE
Description of the printer driver
The printer driver is the software program which runs the printer. It converts the data in your file
into information that the printer can understand. It also controls communication between the
printer and computer as the data is printed.
1
Getting started
Checking the hardware and software requirements
You will need the following hardware and software in order to install the printer driver.
Computer type
IBM PC/AT or compatible computer equipped with a bidirectional parallel or USB interface, and CD-ROM drive
Windows type
Windows 3.1x, Windows 95, Windows 98*, Windows NT 4.0
* USB is supported on Windows 98 preinstalled only.
CPU
486DX 66 MHz or better
Physical RAM
Windows 95, Windows 3.1x: 8MB (16MB or more is
recommended.)
Windows NT4.0: 12MB (16MB or more is recommended.)
Windows 98: 16MB (32MB or more is recommended.)
Display
640 x 480 dots (VGA) or better
Hard disk free space
10 MB or more
The printer driver included in this product cannot be used under Windows NT
3.5x, OS/2, pure MS-DOS and other operating systems which are not described
above.
If you are using some of your computer’s memory as a RAM drive, the printer
driver may not be allocated the correct amount of memory. In such a case,
reduce the size of your RAM disk, or do not use the RAM disk. Please refer to
your MS Windows documentation for further information.
Installing the printer driver
The software for your printer is provided on CD-ROM.
Before installing the printer driver, be sure to check the following items.
●
Is the printer connected properly to the computer?
●
Does the printer have paper?
●
Is there another GDI printer driver or Windows Printing System printer driver already
installed? If installed, change the printer port setting. To change the printer port settings,
see USING OTHER INSTALLED DRIVERS on page 24.
In this description, the following drive configuration is presumed. Specify proper drives depending
on the configuration of your computer.
Drive R: CD-ROM drive (installation source). If necessary, replace R with the letter
of your CD-ROM drive.
6
Drive C: Hard disk drive (installation destination). If necessary, replace C with the
letter of your hard disk drive.
INSTALLING THE PRINTER DRIVER SOFTWARE
Windows 95/Windows NT 4.0 Installation Instructions:
With both the computer and the printer turned off, connect the printer to the computer with a
parallel interface cable. For connection instructions, see page 4.
Load paper into the paper tray of the printer. For instructions on loading paper, see the
section LOADING COPY PAPER in the copier operator´s manual.
2
Turn on the printer.
3
Turn on your computer and start Windows.
1
Getting started
1
Before installing the printer driver, be sure to close all other applications which
may be open.
4
When using Windows 95 on a personal computer with plug & play*, the “Update Device
Driver Wizard” window will appear. Insert the installation CD-ROM into the CD-ROM
drive. Click the Next button and follow the on-screen instructions. Proceed to step 7. If
the “Copying Files” window appears during this operation, enter R:\ (if the CD-ROM is
designated as drive R) and click the OK button
●
●
●
If you use Windows 95 and the “New Hardware Found” window will appear, click the
Driver from Disk Provided by Hardware Manufacturer button and then click OK.
Proceed to step 6.
If you use Windows 95 and the screen shown above or the “New Hardware Found”
window does not appear, proceed to step 5.
If you use Windows NT 4.0, proceed to step 5.
★ Plug & Play
This feature is effective if both the computer and peripheral equipment are equipped
with IEEE 1284 compliant parallel interface.
The screen displayed depends on the version of Windows you are using.
7
INSTALLING THE PRINTER DRIVER SOFTWARE
5
Insert the installation CD-ROM into the CD-ROM drive.
Click the Start button and select Run. When the screen shown below appears, type
R:\SETUP (if the CD-ROM is designated as drive R) and click the OK button. Proceed
to step 7.
6
“Install from Disk” window will appear. Insert the installation CD-ROM into the CD-ROM
drive. Type R:\ (if the CD-ROM is designated as drive R) and click the OK button.
Proceed to step 7.
7
The installation program will start. To install the printer driver to the default folder, click
the Next button. To select a different folder, select Browse or type in the new path and
folder name. Click OK and say YES to create the folder, select the Next button to
continue.
8
On the display, you will see “printer port to be used”. Normally, this is LPT1 and it is
selected automatically.
Ensure that Yes is checked to use the printer as the default printer.
Finally click the Next button.
9
A “Confirm installation” window will be displayed. To continue installation, click the Yes
button.
10
When the installation is complete, you will be asked whether or not to print a test page.
If you wish to do so, click the Yes button. At this time, ensure that paper is loaded in the
paper tray.
11
If the test print completes successfully, click the Finish button. “The installation of the
TOSHIBA e-STUDIO Series Software is complete.” window will be displayed. Click the
OK button.
1
Getting started
If you have any problem with the test print, see TROUBLESHOOTING on page
19 and check the symptoms and solutions. Print the test page again after
resolving the problem.
8
INSTALLING THE PRINTER DRIVER SOFTWARE
Windows 98:
With both the computer and the printer turned off, connect the printer to the computer with either
a parallel or a USB interface cable. For connection instructions, see pages 4 & 5.
Load paper into the paper tray of the printer. For instructions on loading paper, see the
section LOADING COPY PAPER found in the copier operator´s manual.
2
Turn on the printer.
3
Turn on your computer and start Windows.
1
Getting started
1
When using the USB interface:
• Connect your personal computer and the printer using a USB interface cable if you
have not already done so. (For information about connecting the USB interface
cable, see page 5.)
• When the “Add New Hardware Wizard” window appears, insert the installation CDROM, click the Next button, follow the on-screen instructions, and finally click the
Finish button.
Before installing the printer driver, be sure to close all other applications which
may be open.
4
When using Windows 98 on a personal computer with plug & play*, the “Add New Hardware
Wizard” window will appear. Click the Next button and follow the on-screen instructions.
● If the “Add New Hardware Wizard” window does not appear, proceed to step 8.
★ Plug & Play: For plug & play information, see page 7.
5
Select Search for the best driver for your device and click the Next button.
9
INSTALLING THE PRINTER DRIVER SOFTWARE
6
Insert the installation CD-ROM into the CD-ROM drive. (If you are using the USB
interface, confirm that the installation CD-ROM is in the CD-ROM drive.) Select the
CD-ROM drive and click the Next button.
7
Windows driver file search will find the device “TOSHIBA e-STUDIO Series”. Click the
Next button. Proceed to step 9.
1
Getting started
8
10
Insert the installation CD-ROM into the CD-ROM drive. (If you are using the USB
interface, confirm that the installation CD-ROM is in the CD-ROM drive.) Click the
Start button and select Run. When the window shown below appears, type R:\SETUP
(if the CD-ROM is designated as drive R) and click the OK button. Proceed to step 9.
9
The installation program will start. To select a different folder, select Browse and type
in the path and folder name where the printer driver will be installed. Click OK and say
YES to create the folder, select the Next button to continue. To install the printer driver
to the default folder, click the Next button.
10
On the display you will see “printer port to be used”. The printer port is selected
automatically. If you are using the parallel interface, this is LPT1. If you are using the
USB interface, this is LPT/USB1. Ensure that Yes is checked to use the printer as the
default printer. Finally click the Next button.
11
A “Confirm installation” window will be displayed. To continue installation, click the Yes
button.
12
When the installation is complete, you will be asked whether or not to print a test page.
If you wish to do so, click the Yes button. At this time, ensure that paper is loaded in the
paper tray.
INSTALLING THE PRINTER DRIVER SOFTWARE
13
If the test print completes successfully, click the Finish button. “The installation of the
TOSHIBA e-STUDIO Series Software is complete.” window will be displayed. Click the
OK button.
If you have any problem with the test print, see TROUBLESHOOTING on page
19.
1
Windows 3.1x:
Getting started
With both the computer and the printer turned off, connect the printer to the computer with a
parallel interface cable. For connection instructions, see page 4.
1
Load paper into the paper tray of the printer. For instructions on loading paper, see the
section LOADING COPY PAPER in the copier operator´s manual.
2
Turn on the printer and then start Windows on your computer.
Before installing the printer driver, be sure to close all other applications which
may be open.
3
Insert the installation CD-ROM into a CD-ROM drive.
4
Choose File from the Menu bar in Program Manager, and then choose the Run…
command.
5
Type R:\SETUP (if the CD-ROM is designated as drive R) in the command line box
and then click the OK button.
6
Select a directory to which the printer driver will be installed and click the Next button.
To install it to the default directory, click the Next button.
7
A “printer port to be used” window will be displayed. Normally, LPT1 is automatically
set.
Then ensure that Yes is checked to use this printer as the default printer.
8
A "Confirm installation" window will be displayed. To continue installation, click Yes.
9
When the installation is complete, restart Windows.
11
INSTALLING THE PRINTER DRIVER SOFTWARE
e-STUDIO15 printer driver group
When the printer driver is installed, the TOSHIBA e-STUDIO Series printer driver group
will be created. This group of software programs provides the following functions:
Uninstall e-STUDIO Series
The printer driver can be uninstalled. If the driver is uninstalled, printing can no longer be
performed on the printer.
For proper uninstallation, be sure to use the TOSHIBA uninstall program of the printer
driver group.
1
Getting started
Readme
The latest information on the printer driver is included in this document. Read the Readme
first.
Advanced Settings
See help for Advanced Settings.
Status Monitor
The Status Monitor window provides visual information about the printer state and current
job. For details, see STATUS MONITOR on page 22.
DOS Emulation Setup
See page 17.
Status Monitor HELP
Assistance and information for Status Monitor.
DOS Emulation HELP
Assistance and information for DOS Emulation support.
Advanced Settings HELP
Assistance and information for Advanced Settings.
Be sure to read the “Readme” document found in the printer driver group before
using your TOSHIBA e-STUDIO15 printer.
12
2
PRINTING
PRINTING A PAGE
The printing method is described below. Read the description in the operator´s manual for the
application to be used.
2
Before you can use your printer, you must install the supplied TOSHIBA GDI
printer driver. Once this software has been installed, you can control the printing
of your documents from the printer driver which appears on your computer
screen. See INSTALLING THE PRINTER DRIVER SOFTWARE on page 6.
● When using multiple printers, you must change the printer selection from the
control panel to change the printer to be used. This printer cannot be used
with other GDI printers or printers that use the Windows Printing System. For
details, see USING OTHER INSTALLED DRIVERS on page 24.
●
Making copies
Executing printing
1
Ensure that paper of the desired size is loaded in the paper tray. (See the section on
LOADING COPY PAPER in the copier operator´s manual.)
To print on special paper, the bypass tray can be used. Select the bypass from
the printer driver. See SETTING PRINT CONDITIONS FROM PRINTER
DRIVER on page 14. Also see the description of bypass feed operation in the
copier operator´s manual. Always feed special paper one sheet at a time.
2
Turn on the printer. The ready (
) indicator will light up.
3
Select the settings for printing such as the number of copies and paper type from the
application. See SETTING PRINT CONDITIONS FROM PRINTER DRIVER on page
14.
Before printing from your application, ensure that the e-STUDIO Series has
been selected as the printer.
4
Print the file from your software application.
13
PRINTING A PAGE
2
Making copies
●
If copying is being performed when printing is started, copying will continue.
After copying is complete, printing will be executed when the clear ( ) key is
pressed twice or approximately 60 seconds (auto clear time)* elapse.
* The auto clear time varies with a user program setting. See the copier operator´s
manual.
●
Preheat mode and auto power shut-off mode will be canceled when printing is
started.
●
If the paper size specified from the software application is larger than the
paper size in the printer, the image may be printed onto two sheets of paper.
●
If the paper size specified from the software application is larger than the
paper size in the printer, part of the image that is not transferred to the paper
may remain on the surface of the drum. In this case, the underside of the
paper may become dirty. If this occurs, change to the correct size paper and
print two or three pages to clean the image.
Indicators on the operation panel
The ON LINE indicator and the ready (
ON LINE
Indicator
Power save
Indicator
Ready indicator
ON LINE key
) indicator indicate the state of the printer.
Ready indicator
On:
Indicates the printer is ready for printing (on
line), data is being received from a computer
or printing is being performed.
Off:
Indicates copying is being performed or the
printer is in the auto power shut-off mode.
ON LINE indicator
On:
Indicates the printer is ready for printing (on
line) or printing is being performed.
Blinking: Indicates copier setting is being performed
during printing or data is being received from
a computer.
Off:
Copying is being performed.
ON LINE key
Changes modes from off-line to on-line.
Power save indicator
On:
Indicates the printer is in a power save mode.
SETTING PRINT CONDITIONS FROM PRINTER DRIVER
The setting method for items in the printer driver are described below.
Before setting the printer driver, check the following items.
14
●
The TOSHIBA e-STUDIO Series printer driver has been installed in the computer to be used.
If not, see INSTALLING THE PRINTER DRIVER SOFTWARE on page 6.
●
The TOSHIBA e-STUDIO Series has been selected as the default printer on the computer to
be used.
SETTING PRINT CONDITIONS FROM PRINTER DRIVER
Windows 95/Windows 98/Windows NT 4.0:
Click the Start button of the computer and then from the Settings menu item select
1
Printers.
2
If you use Windows 95/Windows 98, right-click the TOSHIBA e-STUDIO Series icon in
the Printer folder and select Properties in the menu.
If you use Windows NT 4.0, right-click the TOSHIBA e-STUDIO Series icon in the
Printer folder and select Document defaults in the menu.
For this description, it is assumed that the mouse is configured for right hand
operation.
Making copies
3
2
The properties of the TOSHIBA e-STUDIO Series printer driver will be displayed. If you
use Windows 95/Windows 98, click the TOSHIBA e-STUDIO Series Setup tab to display
the following screen.
* Screen on Windows 95
Default All button
When pressed, returns
the settings which have
been selected by each
tab to their default
state.
OK button
All driver settings which have been
selected by each tab will be saved
and the properties screen will be
closed.
Apply button
The settings which have been selected by each
tab will be saved.
* This button is not displayed with Windows NT
4.0
Cancel button
The settings which have been selected by each
tab will be canceled and the properties screen
will be closed.
However settings which have already been
applied will not be canceled.
15
SETTING PRINT CONDITIONS FROM PRINTER DRIVER
Windows 3.1x:
2
1
Double-click the Print Manager icon in the Main window of Program Manager.
2
Select Options in the Print Manager and then select Printer Setup.
3
Select TOSHIBA e-STUDIO Series in the Installed Printers: and click the Setup button.
4
The properties of the TOSHIBA e-STUDIO Series will be displayed.
Making copies
The following items can be set with the printer driver.
Paper/Output
Copies
Specifies the number of sets to be printed. Any number from 1 to
99 can be selected. (default setting: 1)
Paper source
Specifies a paper feed station in the printer. (default setting: Tray
1)
Paper size
Specifies the size of the paper to be printed. The paper sizes that
can be selected are letter, legal, invoice, A4, B5, A5, Folio,
Foolscap, etc. (default setting: letter or A4 depending on the
countries or regions)
Page orientation
Sets the page orientation. Portrait or landscape can be selected.
(default setting: portrait)
Collate
Specifies collated printing or group printing. (default setting:
collated)
Image Quality
Lighten/Darken
Any value from 0 to 100% can be set. (default setting: 50%)
Contrast
Any value from 0 to 100% can be set. (default setting: 50%)
Resolution
Specifies 300 dpi or 600 dpi. (default setting: 600 dpi)
Output Type
Specifies output type: Normal, Photograph, Text or Advanced. The
selected output type will be reflected by the Image Quality icon in
the upper left corner.
If Advanced Image Quality is selected, you can click the Setup button to open the Advanced
Image Quality dialog.
Advanced Setup
16
Sharpness
Any value from 0% to 100% can be set. (default setting: 10%)
Halftone
Used when printing gray scale or color image data. “Fine”,
“Medium” or “Coarse” can be selected. (default setting: Medium)
SETTING PRINT CONDITIONS FROM PRINTER DRIVER
DOS Emulation
A PCL4 DOS Emulation setup program can be started by clicking the Setup button. This is an
independent program that configures the PCL4 DOS emulation.
DOS Emulation Setup
Specifies the number of sets to be printed. From 1 to 99 sets can
be selected. (default setting: 1)
DOS orientation
Sets the page orientation. Portrait or landscape can be selected.
(default setting: portrait)
DOS paper source
Specifies a paper feed station in the printer. (default setting: Tray
1)
DOS paper size
Specifies size of paper to be printed. (default setting: letter or A4
depending on the countries or regions)
DOS A4 width
Specifies the number of columns in a line in the width direction of
A4 size. (default setting: 77 columns)
DOS lines per page
Specifies the number of lines per page. (default setting: 60 lines
or 64 lines depending on the countries or regions)
DOS font
Specifies the font to be used for printing. (default setting: Courier
Regular)
DOS font size
Specifies the font size. (default setting: 10 CPI)
DOS symbol set
Specifies the symbol set to be used for printing. (default setting:
Roman-8)
2
Making copies
DOS copies
About
There are no settings that you can make on the “About” tab page. This page displays the
installed printer driver version and copyright statements.
PRINTING FROM AN MS-DOS APPLICATION
You can execute printing from an MS-DOS application which has been executed from the MSDOS prompt in Windows.
This printer can only print from MS-DOS applications run from the MS-DOS
prompt in Windows using the parallel interface. You cannot print from MS-DOS
applications using the USB interface. Also, you cannot print when running in
native MS-DOS mode.
Print setting from the MS-DOS prompt
Windows 95/Windows 98 has “Spool MS-DOS print jobs” in the port settings. If this setting is
not selected, the printer will not operate properly. Use the following procedure to check the
setting.
17
PRINTING FROM AN MS-DOS APPLICATION
1
Click the Start button.
2
Select Settings and then click Printers.
3
Right-click the e-STUDIO Series icon in the printer dialog box and click Properties.
For this description, it is assumed that the mouse is configured for right hand
operation.
2
Making copies
4
Click the Details tab in the Properties dialog box.
5
Click the Port Settings button.
6
Check that “Spool MS-DOS print jobs” is checked in the port setting dialog box.
DOS Emulation settings on the front panel
Paper size, tray selection, and other options are set from the front panel. Use the following
procedure to start the front panel.
Windows 95/Windows 98/Windows NT 4.0:
1
Click Start, Program, TOSHIBA e-STUDIO Series, and DOS Emulation Setup.
Windows 3.1x:
1
Double-click the DOS Emulation Setup icon in the TOSHIBA e-STUDIO Series Printer
Group in Program Manager.
DOS Software printer setting
Set your MS-DOS application to use the following model printer.
HP LaserJet Series II (PCL4)
If this printer is not listed on the application’s printer setup, choose a PCL4 compatible printer.
18
3
PRINTER TROUBLE?
TROUBLESHOOTING
Some problems in the e-STUDIO Series are common to both the copier and printer features,
also check the TROUBLESHOOTING section of the copier operator´s manual.
Printing problems
“Copier” in the column “See page:” indicates the description is in the copier
operator´s manual.
Printer
driver
cannot be
installed.
Possible cause
Solution
The printer
does not
print.
See
page:
Hard disk free space is not
sufficient for installation of
the printer driver.
Delete unnecessary files and
application software to increase hard
disk free space. (The driver requires
at least 10 MB free space.)
6
The operating system is not
supported.
Use Windows 3.1x, Windows 95,
Windows 98 or Windows NT 4.0.
6
Insert the paper correctly.
Paper does Paper is not set correctly.
not feed into
Too much paper in the paper Remove excessive paper from the
the printer.
tray.
paper tray.
Special functions
Problem
3
Copier*1
Copier*1
The interface cable might
not be connected properly.
Check the interface connection.
4
The interface cable is
defective.
Check the cable with a computer and
printer which you know work. If
printing is still not possible, the
interface cable is defective.
—
The port setting is incorrect. Check the printer settings in the
Windows Control panel to make sure
that the print job is being sent to the
correct port (for example, LPT1).
6
The toner cartridge or drum
cartridge is not installed
properly.
Ensure that the toner cartridge and
drum cartridge are installed properly.
—
The printer may be
configured incorrectly.
Check the application to make sure
that all the print settings are correct.
—
The printer driver may be
incorrectly installed.
Reinstall the printer driver software
and try printing a test page.
6
*1 See the section on LOADING COPY PAPER.
19
TROUBLESHOOTING
Problem
3
Special functions
20
Possible cause
Solution
See
page:
4, 5
The printer
prints wrong
data or
incorrect
characters.
The interface cable might
not be connected properly.
Check the interface cable
connection.
The interface cable
specifications may be
incorrect.
See the interface specifications.
27, 28
Printing is
too slow.
If using Windows 3.1x, Print
manager may be disabled.
Double-click the Printers icon in
Control Panel and check the Use
Print Manager box.
—
There may be too many
applications open.
Close all unnecessary applications
before printing.
—
RAM disk is used in the
computer.
Reduce the RAM disk size or do not
use the RAM disk.
—
The resolution is set to 600
dpi.
Set the resolution to 300 dpi.
—
The computer may have
insufficient random-access
memory (RAM).
Install more random-access memory
(RAM) in your computer.
—
TROUBLESHOOTING
Solution
See
page:
Problem
Possible cause
Half of the
page is
blank.
The page layout is too
complex.
Simplify the page layout.
—
Resolution is set to 600 dpi.
Set resolution to 300 dpi.
16
Page orientation setting may Change the page orientation with the
be incorrect.
printer driver.
16
There may be too many
applications open.
—
Close all unnecessary applications
before printing.
—
Interface cable
See the interface specifications.
specifications may be
incorrect.
The CPU specifications may Check that the CPU of your
be incorrect.
computer is 486DX 66 MHz or
better.
27, 28
The computer may have
insufficient random-access
memory (RAM).
Install more random-access memory
(RAM) in your computer.
Special functions
The paper in the printer may Load the correct paper into the
be larger than the paper size printer.
specified in your application
or printer driver.
3
6
6
21
STATUS MONITOR
When printing starts, the status monitor screen will appear on the computer display. The status
monitor displays the printer state and information on the current print job.
The status monitor displays the following types of messages,Normal, Warning and Fault. If an
error message appears, check the message description below and perform the listed task.
“Copier” in the column “See page:” indicates the description is in the copier
operator´s manual.
Normal Messages
The following messages indicate the current state of the printer. Since these messages indicate
normal operating conditions, you need not take any action.
3
Message
Description
Special functions
Ready
The printer is idle and ready for the next print job.
Printing in progress
A printing job is in progress.
Copying in progress
A copying job is in progress.
Faxing in progress
A faxing job is in progress.
Warning Messages
Message
Solution
See
page:
Toner cartridge is near empty.
Reorder a new cartridge and
replace soon.
Running out of toner. While printing can
continue, the print quality will be affected.
Reorder a new toner cartridge and replace it
Copier*1
Drum cartridge is near end of
life. Reorder a new cartridge and
replace soon.
The Drum cartridge is nearly spent. While printing
can continue, the print quality will be affected.
Reorder a new cartridge and replace it soon.
Copier*1
*1: See the section on SUPPLIES AND USER MAINTENANCE.
Fault Messages
Message
Toner cartridge is empty.
Replace empty Toner cartridge
with a new cartridge.
Solution
The toner cartridge is empty. Printing cannot
continue until you replace the empty Toner
cartridge with a new cartridge.
Front or Side Cover Open. Close One of the covers on the printer is open.
cover.
Printing cannot continue until you close the
cover
Insert Toner cartoridge into the
machine.
22
See
page:
Copier*2
Copier*3
The toner cartridge is not in the printer. Insert Copier*2
a toner cartridge into the printer.
STATUS MONITOR
Message
Solution
See
page:
Copier*3
A piece of paper has jammed within the
printer. Printing cannot continue until the
jammed paper is removed. Follow instructions
on the printer for removing a paper jam.
Check Paper Tray 1 :
Out of Paper or Misfeed
Paper tray 1 is out of paper or the paper did
not feed correctly. Since you have selected
Paper tray 1 as the Paper Source, printing
cannot continue until you refill the paper or
clear the misfeed in Paper tray 1.
Copier*3
Copier*4
Check Paper Tray 2 :
Out of Paper or Misfeed
Paper tray 2 is out of paper or the paper did
not feed correctly. Since you have selected
Paper tray 2 as the Paper Source, printing
cannot continue until you refill the paper or
clear the misfeed in Paper tray 2.
Copier*3
Copier*4
Check Bypass tray :
Out of Paper or Misfeed.
The Bypass tray is out of paper or the paper
Copier*3
did not feed correctly. Since you have selected Copier*4
the Bypass tray as the Paper Source, printing
cannot continue until you refill the paper or
clear the misfeed in the Bypass tray.
Service Error
Switch Main Power OFF on the
product. Wait approximately 5
seconds. Switch Main Power
ON. If the Service Error
continues, Contact your
TOSHIBA dealer.
The product has detected a fatal error
condition and cannot continue. Make a note
of any specific error conditions or codes.
Then turn the product's main power switch to
OFF. Wait for five seconds. Then turn the
product's main power switch to ON. If the
product error condition persists, please
contact your TOSHIBA dealer.
—
Product Communication Error
The computer has lost
communications with the
product. Cancel the current
operation, turn the product off
then back on, retry the
operation.
The computer has lost communications with
the product. Cancel the current operation.
Then turn the product's main power switch to
OFF. Check the cable connections carefully.
Wait five seconds, Then turn the product's
main power switch to ON. Try the print job
again. If the product communications error
condition persists, please refer to the
Operator's manual.
4
The printer has an invalid Toner
cartridge.
Remove cartridge and replace
with a valid Toner cartridge.
The printer has an invalid toner cartridge.
The printer will not function until you remove
cartridge and replace with a valid toner
cartridge.
3
Special functions
Paper Jam
Copier*2
*2: See the section on TONER CARTRIDGE REPLACEMENT.
*3: See the section on MISFEED REMOVAL.
*4: See the section on LOADING COPY PAPER.
*5: See the section on BYPASS FEED.
23
USING OTHER INSTALLED DRIVERS
If you use another GDI printer or a Windows Printing System printer, interference between printers
may occur and printing may not be performed properly.
To use another GDI printer or a Windows Printing System printer, you must change the port
setting of the printer driver using the following procedure.
If another printer does not operate properly when the e-STUDIO Series printer
driver is set to “FILE”, uninstall the e-STUDIO Series printer driver.
To uninstall the driver, see UNINSTALLING PRINTER DRIVER on page 25.
Windows 95/Windows 98/Windows NT 4.0:
3
Special functions
1
Click the Start button.
2
Select Settings and then click Printers.
3
Right-click the e-STUDIO Series icon in the printer dialog box and then click Properties.
For this description, it is assumed that the mouse is configured for right hand
operation.
4
Click the Details tab (Ports tab – on Windows NT4.0) in the Properties dialog box,
select FILE: in the Print to the following port list box, and click the OK button.
5
Right-click the icon of the printer to be used and click Properties.
6
Click the Details tab (Ports tab – on Windows NT4.0) in the Properties window, select
LPT1 (or the currently used port), and click the OK button.
To use the e-STUDIO Series again, perform the same procedure but select the
port to be used (for example, LPT1) in step 4.
Windows 3.1x:
24
1
Double-click the Control Panel icon in the Main window of Program Manager.
2
Double-click the Printers icon. The Printers window will then open.
3
Select e-STUDIO Series, and then click the Connect button.
USING OTHER INSTALLED DRIVERS
4
Select File from the list of options in the Ports window, and then click the OK button.
5
Select the new printer you would like to use from the list in the Installed Printers
window, and then click the Connect button.
6
Select the printer port to use for the new printer, and then click the OK button.
7
Click the Set As Default Printer button, and then click the Close button.
To use the e-STUDIO Series again, perform the same procedure but select the
port to be used (for example, LPT1) in step 4.
3
Special functions
UNINSTALLING PRINTER DRIVER
If the printer driver is not installed properly or if you need not use this printer any more, uninstall
the printer driver from your computer using the following procedure.
1
If using Windows 95/Windows 98/Windows NT 4.0, click Start, Program, TOSHIBA
e-STUDIO Series, and Uninstall e-STUDIO Series.
If using Windows 3.1x, double-click the TOSHIBA e-STUDIO Series icon in Program
Manager and double-click the Uninstall e-STUDIO Series icon.
2
When the “Confirm File Deletion” window appears, Click the Yes button.
3
When the “Remove Programs From Your Computer” window appears, click the OK
button.
25
4
APPENDIX
SPECIFICATIONS
4
Appendix
Resolution
600 or 300 can be selected.
Page description language
TOSHIBA GDI (Parallel)
TOSHIBA GDI, USB (USB)
Page orientation
Portrait or landscape
First print time
Approx. 9.6 seconds*
Print speed (multiple pages)
Approx. 8 pages per minute (letter or A4) (Parallel)
Approx. 6 pages per minute (letter or A4) (USB)
Interface port
Bi-directional parallel interface
(IEEE 1284 compliant) 2 m (6 feet) Max.
USB (B-type) interface (twisted pair cable)
2 m (6 feet) Max.
* First print time may differ depending on operating conditions, such as power-supply voltage
and room temperature.
Also the time may differ depending on data quantity to be printed and applications.
As a part of our policy of continuous improvement, TOSHIBA reserves the right
to make design and specification changes for product improvement without prior
notice. The performance specification figures indicated are nominal values of
production units. There may be some deviations from these values in individual
units.
26
PARALLEL INTERFACE
This printer uses a bi-directional parallel interface.
For specifications of the parallel interface of your computer, see its operator´s
manual.
Connector
36-pin DDK 57LE-40360-730B (D29)
female connector or equivalent connector
Cable
Shielded type bi-directional parallel
interface
For best results, use a printer interface cable
which is IEEE1284 compliant. (2 m (6 feet)
Max.)
18
1
36
19
4
Appendix
Pin configuration
The pin numbers and signal names are
listed in the following table.
Pin No.
Signal name
Pin No.
Signal name
1
STB
19
GND (STB RET)
2
DATA1
20
GND (DATA1 RET)
3
DATA2
21
GND (DATA2 RET)
4
DATA3
22
GND (DATA3 RET)
5
DATA4
23
GND (DATA4 RET)
6
DATA5
24
GND (DATA5 RET)
7
DATA6
25
GND (DATA6 RET)
8
DATA7
26
GND (DATA7 RET)
9
DATA8
27
GND (DATA8 RET)
10
ACKNLG
28
GND (ACKNLG RET)
11
BUSY
29
GND (BUSY RET)
12
PE (Paper End)
30
GND (PE RET)
13
SLTC
31
INPRM
14
AUTO LF
32
FAULT
15
(NC)
33
(NC)
16
GND (0 V)
34
(NC)
17
FG
35
+5V
18
+5V
36
SLTC IN
27
USB INTERFACE (for e-STUDIO15 only)
Connector
4-pin DDK DUSB-BRA42-T11
Type-B connector
2
1
3
4
Cable
Shielded twisted pair cable
(2 m (6 feet) Max.: high-speed transmission equivalent)
Pin configuration
The pin numbers and signal names are listed in the
following table.
Pin No.
1
2
3
4
4
Appendix
28
Signal name
+5V
- DATA
+DATA
GND
PRINT AREA
The print area of this printer is shown below.
Portrait
Landscape
E
E
B A
D C
F
E
G
E
F
D
C
G
4
Paper size
B
A
Appendix
Print area
600 dpi
Dots
Paper size
A
B
C
D
E
F
G
Letter
5100
4900
6600
6400
100
100
100
Legal
5100
4900
8400
8200
100
100
100
Invoice
3300
3100
5100
4900
100
100
100
A4
4960
4760
7014
6814
100
100
100
A5
3508
3308
4960
4760
100
100
100
B5
4298
4098
6070
5870
100
100
100
Folio
5100
4900
7800
7600
100
100
100
Foolscap
5100
4900
7440
7240
100
100
100
300 dpi
Dots
Paper size
A
B
C
D
E
F
G
Letter
2550
2450
3300
3200
50
50
50
Legal
2550
2450
4200
4100
50
50
50
Invoice
1650
1550
2550
2450
50
50
50
A4
2480
2380
3507
3407
50
50
50
A5
1754
1654
2480
2380
50
50
50
B5
2149
2049
3035
2935
50
50
50
Folio
2550
2450
3900
3800
50
50
50
Foolscap
2550
2450
3720
3620
50
50
50
29
SOFTWARE LICENSE
PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THE SOFTWARE. BY USING
THE SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE.
1. License.
The application, demonstration, system and other software accompanying this
License, whether on disk, in read only memory, or on any other media (the “Software”) and related
documentation are licensed to you by TOSHIBA. You own the disk on which the Software is
recorded but TOSHIBA and/or TOSHIBA’S Licensors retain title to the Software and related
documentation. This License allows you to use the Software on one or more computers connected
to a single printer and make one copy of the Software in machine-readable form for backup
purposes only. You must reproduce on such copy the TOSHIBA copyright notice and any other
proprietary legends that were on the original copy of the Software. You may also transfer all your
license rights in the software, the backup copy of the Software, the related documentation and a
copy of this License to another party, provided the other party reads and agrees to the terms and
conditions of this License.
2. Restrictions.
The Software contains copyrighted material, trade secrets and other proprietary
material and in order to protect them you may not decompile, reverse engineer, disassemble or
otherwise reduce the Software to a human-perceivable form. You may not modify, network, rent,
lease, loan, distribute or create derivative works based upon the Software in whole or in part. You
may not electronically transmit the Software from one computer to another or over a network.
3. Termination.
This license is effective until terminated. You may terminate this License at any
time by destroying the Software and related documentation and all copies thereof. This License
will terminate immediately without notice from TOSHIBA if you fail to comply with any provision of
this License. Upon termination you must destroy the Software and related documentation and all
copies thereof.
4. Export Law Assurances.
You agree and certify that neither the Software nor any other
technical data received from TOSHIBA, nor the direct product thereof, will be exported outside the
United States except as authorized and as permitted by the laws and regulations of the United
States. If the Software has been rightfully obtained by you outside of the United States, you agree
that you will not re-export the Software nor any other technical data received from TOSHIBA, nor
the direct product thereof, except as permitted by the laws and regulations of the United states and
the laws and the regulation of the jurisdiction in which you obtained the Software.
5. Limited Warranty on Media. TOSHIBA warrants the disks on which the Software is recorded to
be free from defects in materials and workmanship under normal use for a period of ninety (90)
days from the date of purchase as evidenced by a copy of the receipt. TOSHIBA’S entire liability
and your exclusive remedy will be replacement of the disk not meeting TOSHIBA’S limited warranty
and which is returned to TOSHIBA or a TOSHIBA authorized representative with a copy of the
receipt. TOSHIBA will have no responsibility to replace a disk damaged by accident, abuse or
misapplication.
ANY IMPLIED WARRANTIES ON THE DISKS, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO NINETY (90) DAYS FROM THE DATE OF DELIVERY. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION
TO JURISDICTION.
6. Disclaimer of Warranty on Software.
You expressly acknowledge and agree that use of the
Software is at your sole risk. The software and related documentation are provided “AS IS” and
without warranty of any kind and TOSHIBA and TOSHIBA’S Licensor(s) (for the purpose of provisions
7 and 8, TOSHIBA and TOSHIBA’S Licensor(s) shall be collectively referred to as “TOSHIBA”)
EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. TOSHIBA DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED
IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE
SOFTWARE WILL BE CORRECTED. FURTHERMORE, TOSHIBA DOES NOT WARRANT OR
MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF
THE SOFTWARE OR RELATED DOCUMENTATION IN TERMS OF THEIR CORRECTNESS,
ACCURACY, RELIABILITY, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE
GIVEN BY TOSHIBA OR A TOSHIBA AUTHORIZED REPRESENTATIVE SHALL CREATE A
WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. SHOULD THE
SOFTWARE PROVE DEFECTIVE, YOU (AND NOT TOSHIBA OR A TOSHIBA AUTHORIZED
REPRESENTATIVE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR
OR CORRECTION, SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
7. Limitation of Liability.
UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE, SHALL
TOSHIBA BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT
RESULT FROM THE USE OR INABILITY TO USE THE SOFTWARE OR RELATED
DOCUMENTATION, EVEN IF TOSHIBA OR A TOSHIBA AUTHORIZED REPRESENTATIVE HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT
ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In no event shall TOSHIBA’s total liability to you for all damages, losses, and causes of action
(whether in contract, tort (including negligence) or otherwise) exceed the amount paid by you for
the Software.
8. Controlling Law and Severability.
For a portion of the Software related with Apple Macintosh
and Microsoft Windows, this license shall be governed by and construed in accordance with the
laws of the state of California and Washington, respectively. If for any reason a court of competent
jurisdiction finds any provision of this License, or portion thereof, to be unenforceable, that provision
of the License shall be enforced to the maximum extent permissible so as to effect the intent of the
parties, and the remainder of this License shall continue in full force and effect.
9. Complete Agreement.
This License constitutes the entire agreement between the parties with
respect to the use of the Software and related documentation, and supersedes all prior or
contemporaneous understandings or agreements, written or oral, regarding such subject matter.
No amendment to or modification of this License will be binding unless in writing and signed by a
duly authorized representative of TOSHIBA.
MEMO

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