Package Heat Pump

Owner's Guide to Operating and

Maintaining Your Package Heat Pump

ELECTRICAL SHOCK HAZARD.

Failure to follow this warning could result in personal injury, death and/or property damage.

Disconnect power at fuse box or service panel before performing recommended maintenance.

Printed in U.S.A.

Code:PHX4

This manual should be left with the owner.

12/5/06 518 02 1701 O0

EFFICIENT COOLING accumulate around or on top ofthe unit. Maintain a 10-in.

minimum clearance between the outdoor unit and tall

Your new unit is among the most energy-efficient and reliable heat pump products available today. To assure its dependability, spend just a few minutes with this booklet now. Learn about the operation of your heat pump and the small amount of maintenance it takes to keep it operating at its peak efficiency.

grass, vines, shrubs, et cetera.

• Your multi-purpose indoor thermostat is the control center for your heat pump system. You should familiarize yourself with its proper operation. Attempting to control the system by other means - for instance, switching the electrical supply power ON and OFF - may cause damage to the unit.

With minimal care, your heat pump will provide you and your family with satisfying home comfort - both now and for years to come.

• Thermostat "jiggling" causes rapid-cycling, which is potentially damaging to the compressor. Do not move the temperature selector on the thermostat for any reason for

C,earo°o°so°dAooess .

has shut off.

I Blower Compartment Panel

B Chassis - 2"

C Chassis - 6"

• You may find that you can maintain greater personal comfort by running the fan continuously. Air pockets can form due to the structure of the building, placement of registers, et cetera. These air pockets may be too cool or warm for your liking. Continuous fan operation minimizes any temperature differences.

Also, systems equipped with electronic air cleaners and/or humidifiers offer the added benefits of having the air continuously cleaned year-round, and humidified during the winter season.

IMPORTANT FACTS

80-00-01

Control Panel

80"

To better protect your investment and to eliminate unnecessary service calls, familiarize yourself with the following facts:

FIRE, EXPLOSION, ELECTRICAL SHOCK HAZARD

Improper installation, adjustment, alteration, service, maintenance or use could cause fire, electrical shock or other conditions which may cause personal injury, death or property damage.

• Your heat pump will remove humidity from your home during the cooling season.

After a few minutes of operation, you should be able to see water trickle from the condensate drain of the cooling coil.

Check this occasionally to be sure the drain system is not clogged.

Of course, don't expect to see much drainage if you live in a very dry environment.

SAFETY CONSIDERATIONS

Installation and servicing of air-conditioning equipment can be hazardous due to system pressure and electrical components.

Only trained and qualified personnel should install, repair, or service air-conditioning equipment.

Untrained personnel can perform basic maintenance functions of cleaning coils and filters. All other operations should be performed by trained service personnel. When working on air-conditioning equipment, observe precautions in the literature, tags, and labels attached to the unit, and other safety precautions that may apply.

Follow all safety codes. Wear safety glasses and work gloves.

Use quenching cloth for unbrazing operations.

Have fire extinguisher available for all brazing operations.

FIRE AND ELECTRICAL SHOCK HAZARD

Refer to this manual.

For assistance or additional information consult a qualified installer, service agency, distributor, or branch. The qualified installer or agency must use only factory authorized kits or accessories when modifying this product.

Improper installation, adjustment, alteration, service, maintenance, or use can cause fire or an explosion which could result in personal injury or unit damage.

Consult a qualified installer, service agency, or gas supplier for information or assistance.

The qualified installer or agency must use only factory-authorized kits or accessories when modifying this product.

• Your heat pump system should never be operated without a clean air filter properly installed. Plan to inspect the filter periodically.

A clogged air filter will increase operating costs and shorten the life of the unit.

• Supply-air and return-air registers should not be blocked.

Drapes, furniture, and toys are some of the items commonly found obstructing grilles.

Restricted airflow lessens the unit's efficiency and life span.

• Outdoor units must have unrestricted airflow. Do not cover the unit, lean anything against it, or stand upon it.

Do not allow grass clippings, leaves, or other debris to

FIRE, AND ELECTRICAL SHOCK HAZARD

Failure to follow this warning could result in personal injury, death and/or property damage.

Before performing service or maintenance operations on unit, turn off gas supply to unit. Then turn off unit main power switch and install lockout tag.

Recognize safety information.

This is the safety-alert symbolZ_.v

When you see this symbol in instructions or manuals, be alert to the potential for personal injury.

Understand the signal words DANGER, WARNING,

CAUTION, and NOTE. These words are used with the safety-alert symbol. DANGER identifies the most serious hazards which will result in serious injury or death.

WARNING signifies a hazard which could result in serious injury or death.

CAUTION is used to identify unsafe practices which may result in minor personal injury or product and property damage. NOTE is used to highlight suggestions which will result in enhanced installation, reliability, or operation.

It is the personal responsibility and obligation of the customer to contact a qualified installer to ensure that the installation is adequate and conforms to governing codes and ordinances.

OPERATING YOUR UNIT

THERMOSTAT

The operation of your heat pump system is controlled by the indoor thermostat.

You simply adjust the thermostat and it maintains the indoor temperature at the level you select. Most thermostats for heat pump systems include temperature control selector, FAN switch, and SYSTEM switch. EMERGENCY HEAT control is usually provided with the SYSTEM switch.

The temperature control selector is a dial or button(s) that allows you to establish the degree of temperature that you wish to maintain for your personal comfort.

Some thermostats possess two temperature control selectors: one for setting the temperature desired during the cooling cycle, and one to set the heating operation temperature.

The FAN switch offers two options for controlling the blower: AUTO and ON. When set to AUTO, the blower will run during the time the heat pump is operating. When the

FAN switch is set at the ON position, the blower will run continuously.

Typically, the SYSTEM switch on your thermostat offers the following selections: COOL, OFF, and HEAT.

Your thermostat may also have another selection, AUTO. The heat pump will not operate when the SYSTEM switch is set atthe OFF position. With the SYSTEM switch set at COOL, your heat pump will operate in its cooling mode when the indoor temperature rises above the level that you wish to maintain.

With the SYSTEM switch set at the HEAT position, your heat pump will provide warmth whenever the indoor temperature falls below the level that you have selected.

The AUTO selection found on some thermostats provides for automatic changeover between cooling and heating cycles. With the SYSTEM switch set in the AUTO position, the cooling mode is activated when the indoor temperature rises above the thermostat cooling temperature setting, or the heating mode will be activated when the indoor temperature drops below the thermostat setting for the heating cycle.

Depending on your winter heating needs, your home comfort system may include supplementary electric resistance heat. If it does, your system will turn on electric resistance heat only as necessary to meet your heating needs during defrost cycles or when outdoor temperatures are low. In the event of a heat pump malfunction, you can use the EMERGENCY HEAT setting on your thermostat to manually select electric resistance heat.

Heat pump heating is deactivated when EMERGENCY HEAT is selected.

Because electric resistance heat consumes more electricity than the heat pump's normal heating mode, selecting EMERGENCY HEAT will result in higher electricity costs.

If it becomes necessary to use

EMERGENCY HEAT to provide heat, call your dealer for service as soon as it is practical.

See your thermostat owner's manual for additional information.

Sequence of Operation

Cooling Mode:

These units use a two stage thermostat. With a first stage call for cooling (Y1), the compressor energizes in low stage along with the outdoor fan. The Indoor motor starts in low stage as well. tf the low stage cooling does not meet the demand, the high stage cooling demand (Y/Y2) energizes the second stage of compressor along with the high stage of ID motor. When the cooling demand is met, the compressor and the OD fan motor shut off. The ID motor will run for the programmed off time delay, if selected before shutting down.

Heating Mode:

With a first stage call for heating (Y1), the indoor fan (low stage) energizes immediately whereas the contactor energizes after a 5 minute time delay (incase of an initial start up) starting the compressor (low stage) and the outdoor fan motor. If the low stage operation cannot satisfy the heating demand, the second stage heating (Y2) energizes switching the compressor into high stage heating through energizing an internal solenoid valve inside the scroll compressor and switching the indoor fan into high stage. The auxiliary or back up heat is controlled by a third stage (W2). If the demand is not met, W3 is energized incase of staged heating.

When heating demand is satisfied, the refrigeration system along with the auxiliary heat shuts off.

Cooling Cycle - When operating in the cooling cycle, your heat pump will run until the indoor temperature is lowered to the level you have selected. On extremely hot days, your heat pump will run for longer periods at a time and have shorter "off" periods than on moderate days.

The following are typical conditions that add extra heat and/or humidity to your home. Your heat pump will work longer to keep your home comfortable under these conditions:

• Entrance doors are frequently opened and closed

• Laundry appliances are being operated

• A shower is running

• More than the usual number of people are present in the home

• More than the normal number of electric lights are in use

• Drapes are open on the sunny side of the home

Heating Cycle - With the SYSTEM switch of your indoor thermostat set to the HEAT position, the heat pump will

operatein its heatingmodeuntilroomtemperatureis raisedto the level you haveselected.Of course,the heatingunit will haveto operatefor longerperiodsto environment nightsthanonmoderate

DefrostCycle- Whenyourheatpumpisproviding yourhomeandtheoutdoortemperature degreesFahrenheit, dropsbelow45 moisturemaybeginto freezeonthe surfaceofthe outdoorcoil.If allowedto buildup,this ice wouldimpedeairflowacrossthe coil and reducethe amountof heat absorbedfrom the outsideair. So, to maintainenergy-efficient defrostcycle.

Thedefrostcyclestartsata presettimeintervalof30,60,

90or120minutes.Defrost

operation.

willstartatthepresettimeonlyif the ice is sufficientto interferewith normalheating

Afterthe ice is meltedfromthe outdoorcoil,or aftera of 10minutesintheDefrostmode,the unitwill

Donotbealarmedifsteamor fogappearsattheoutdoor unitduringthedefrostcycle.Watervaporfromthemelting

icemaycondenseintoa mistinthecoldoutsideair.

HEATsettingon your thermostatrefers to any supplementary appliancethat may be includedin your homecomfort oftheEMERGENCY berequiredifheatingdemands heatpump,orifthe heatpumpmalfunctions.

ThewordEmergency ifEmergency operating.

Thisindicates pumpis off and the supplementalheatingsourceis displaywillshowundernormaloperation whenthesecondstageof heatisoperating.

yourunitintheheatingmodewhenoutdoor temperaturesare above 66°F unless you set your

PERFORMING ROUTINE MAINTENANCE

With the proper maintenance and care, your heat pump will operate economically and dependably.

Maintenance can be accomplished easily by referring to the following directions.

However, before performing maintenance consider these important safety precautions:

ELECTRICAL SHOCK HAZARD.

For a packaged heat pump, disconnect power to the unit and any supplemental electric heaters.

NOTE: THERE MAY BE MORETHAN ONE ELECTRICAL

DISCONNECT SWITCH.

• ALTHOUGH SPECIAL CARE HAS BEEN TAKEN TO

MINIMIZE SHARP EDGES IN THE CONSTRUCTION

OF YOUR UNIT, BE EXTREMELY CAREFUL WHEN

HANDLING PARTS. DO NOT REACH INTO THE UNIT.

Check the Air Filter - A dirty air filter will cause excessive strain on the compressor and blower motor. This can cause the components to overheat and automatically shut down.

In the extreme, the components will fail and need to be replaced. To avoid inefficient or failed operation of your unit, CHECK THE FILTER(S) EVERY 3 TO 4 WEEKS.

Replace filter(s) when necessary, or clean the filter(s)if you have the reusable type.

Disposable filters should be replaced by similar, new filters of the same dimensions.

Reusable, permanent filters should be washed in a solution of cold water and mild detergent, then rinsed and thoroughly dried. THE FILTER MUST BE COMPLETELY

DRY BEFORE BEING REINSTALLED. To avoid prolonged shutdown of your unit while a filter is drying, you should have an extra filter on hand. This would allow you to rotate between the two with minimal downtime for your comfort system. Extra filters may be purchased from your dealer.

The filter(s) and filter rack for a packaged system are supplied and installed bythe contractor or dealer. Typically, the filter(s) and rack are located in the return-air duct at the outdoor unit or behind the return-air grille(s). Have your dealer show you the location of your filter(s) and the procedures for removal and replacement.

If you have any questions about the removal and/or cleaning of your filter(s), contact your dealer for assistance.

If grass clippings, leaves, shrubbery, and debris are kept away from the unit, minimal care should be sufficient to keep the system functioning properly. However, if the outdoor coil becomes dirty, use a brush or vacuum cleaner and soft brush attachment to clean the exterior surface. If dirt is deep in the coil, contact your dealer for service. The outdoor fan motor may have to be disconnected and the top panel removed to gain access to the coil for thorough cleaning. Do not attempt this yourself.

Unit Support - Your packaged unit should be maintained at a level position. If its support should shift or settle so that the unit is no longer level, you should correct the condition.

Relevel it promptly to assure condensate drainage out of the unit. If you notice that water or ice collects beneath the unit, arrange for it to be drained away from the unit.

Failure to follow this warning could result in

personal injury, death and/or property damage.

BEFORE YOU CALL FOR SERVICE, CHECK

FOR THESE EASILY SOLVED PROBLEMS

Use extreme care during all of the following checks and procedures.

Make sure electric power is turned OFF as instructed in appropriate steps.

• DISCONNECT ALL ELECTRICAL POWER TO THE

HEAT PUMP BEFORE PERFORMING SERVICE OR

MAINTENANCE.

DO NOT REMOVEACCESS PANELS.

Check the indoor and outdoor disconnect switches. Verify that circuit breakers are ON.

Check for sufficient airflow. Check the air filter(s) for any accumulations of dirt. Check for blocked return-air or supply-air grilles.

Be sure grilles are open and unobstructed.

Check the settings on your indoor thermostat. If you desire cooling, see that the temperature control selector is set below room temperature and the SYSTEM switch is on the

Ifyourequirewarmth, temperaturecontrol selector is set above room andtheSYSTEM blower operationorAUTOifyouwishtheblowertofunctiononly whilethe unitisoperating.

• Operational check of the heat pump system to determine actual working condition.

Necessary repair and/or adjustment should be performed at this time.

WARRANTY

If yourcomfortsystemstillfailsto operate,contactyour servicingdealerfor troubleshooting yourapparentproblem,andstatethe modelandserial numbersof your equipment.(Youshouldhave them recorded over thephone,or savevaluabletimethroughknowledgeable

The unit warranty is in the installer's literature pack. Ensure that the installer leaves the warranty and literature pack with you.

Date Installed

Dealer Name

INSTALLATION DATA

Address

REGULAR DEALER MAINTENANCE

In addition to the routine maintenance that you perform, your home comfort system should be inspected annually by a properly trained service technician. The inspection should include the following:

• Routine inspection of air filter(s).

Replacement or cleaning as required.

• Inspection and cleaning of the blower wheel, housing, and motor.

• Inspection and, if required, cleaning of evaporator and condenser coils.

• Inspection of the coil drain pan, plus the drain lines.

Service should include cleaning if required.

• A check of all electrical wiring and connections.

• A check for secure physical connections of individual components within units.

City.

State

Telephone

Product No.

Model No.

Serial No.

Heater, if applicable:

Part No.

Kilowatt Rating

UNIT DATA

Zip