Crane Merchandising Systems DN3800-E6, DN5800-6 User Manual

Below you will find brief information for BevMax 6 5800-6, BevMax 6 5800-E6, BevMax 6 3800-6, BevMax 6 3800-E6. This user guide provides detailed instructions on installation, setup, programming, troubleshooting, and maintenance of the vending machine. It covers topics such as electrical requirements, temperature control, loading procedures, programming menus, and component descriptions. This manual is essential for operators and service technicians to ensure proper operation and maintenance of the BevMax 6 models.

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GENERAL INFORMATION .................................................................................. 3

Vender Safety Precautions .................................................................................................. 3

Product Identification ........................................................................................................... 3

CE Mark & IIA Declaration ................................................................................................... 3

Physical Characteristics ...................................................................................................... 3

INSTALLATION & SETUP ............................................................................ 3 - 10

Receiving Inspection ........................................................................................................... 3

Unpacking the Vender ................................................................................................... 3 - 4

Electrical Requirements ....................................................................................................... 4

Power Supply & Grounding Requirements .................................................................... 4 - 5

Installation & Setup Instructions .................................................................................... 5 - 6

Placing the Vender on Location ...................................................................................... 6 -7

Acceptable Ambient Operating Temperature Range .......................................................... 7

Storage Conditions .............................................................................................................. 7

Leveling the Vender ............................................................................................................. 7

Clearance Requirements ..................................................................................................... 7

Installing Labels & Product ID Cards ................................................................................... 7

Coin Changers and Other Accessories ......................................................................... 7 - 8

Set Temperature Control ..................................................................................................... 8

Loading the Vender ............................................................................................................. 8

Loading the Coin Changer ................................................................................................... 8

Power AC Distribution Box .................................................................................................. 8

Vending Machine Controllers ........................................................................................ 8 - 9

Touch Screen Display/Keypad ............................................................................................ 9

Refrigeration System ........................................................................................................... 9

Shelf Assembly .................................................................................................................... 9

Double Gate Assembly ........................................................................................................ 9

Slide / Pusher Assembly ...................................................................................................... 9

Deliver (Picker) Cup Assembly ............................................................................................ 9

Refrigeration Deck Clamp Assembly ................................................................................... 9

Belt Tensioning Adjustment Components ................................................................... 9 – 10

The Pill ............................................................................................................................... 10

Pill Lighting ........................................................................................................................ 10

PROGRAMMING ........................................................................................ 10 - 97

General .............................................................................................................................. 10

Move Thru the Menu Icons ................................................................................................ 10

Display of Products & Nutritional Information ............................................................ 10 - 11

Normal Operation Messages ............................................................................................. 11

Initial Programming ............................................................................................................ 11

Quick Reference Menu Items .................................................................................... 12 - 13

Data Recall ................................................................................................................14 – 21

Diagnostics ................................................................................................................21 – 32

Test ............................................................................................................................33 – 37

Price ...........................................................................................................................37 – 38

Product Configuration ................................................................................................38 – 44

Special Vend Modes ..................................................................................................45 – 54

Monetary ....................................................................................................................54 – 58

System Settings .........................................................................................................59 – 70

Security Codes .......................................................................................................... 71 - 77

Timed Events ............................................................................................................. 77 - 84

Telemetry ................................................................................................................... 84 - 92

Machine Configuration ............................................................................................... 93 - 97

CONTROL BOARD

.................................................................................. 98 - 100

LED Driver Controller Connections ................................................................................... 98

I/O Controller Connections ................................................................................................ 99

Atlas Controller Connections ........................................................................................... 100

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TROUBLESHOOTING

........................................................................... 101 – 120

XY Issues ............................................................................................................... 101 - 103

XY Not Working Flow Chart ............................................................................................. 104

Picker Motor Failure Flow Chart ...................................................................................... 105

X Motor Failure Flow Chart .............................................................................................. 106

Y Motor Failure Flow Chart .............................................................................................. 107

XY Slams to Top/Right or Left Flow Chart ...................................................................... 108

Picker Cup Not Working Flow Chart ................................................................................ 109

Picker Cup at Wrong Location Y Axis Flow Chart ........................................................... 110

Picker Cup at Wrong Location X Axis Flow Chart ........................................................... 111

Delivery Port Door Flow Chart ......................................................................................... 112

Coin Acceptance.............................................................................................................. 113

Bill Acceptors ................................................................................................................... 113

I/O Control Board ............................................................................................................. 113

All Coins Rejected Flow Chart ......................................................................................... 114

All Bills Rejected Flow Chart ........................................................................................... 115

Incorrect Change Dispensed Flow Chart ........................................................................ 116

Selection Will Not Vend Flow Chart ................................................................................. 117

Ice / Frost on Evaporator Flow Chart............................................................................... 118

Condensate on Outside of Product Door Flow Chart ...................................................... 118

Compressor Will Not Stop Flow Chart ............................................................................. 118

Compressor Will Not Start Flow Chart ............................................................................ 119

Machine Not Cooling Flow Chart ..................................................................................... 120

MAJOR COMPONENT DESCRIPTION

........................................................... 121

AC Distribution Box ......................................................................................................... 121

Service door Switches ..................................................................................................... 121

GENERAL MAINTENANCE .................................................................... 121 - 123

Power ............................................................................................................................... 121

Cleaning ................................................................................................................. 122 - 123

ELECTRICAL DIAGRAMS & SCHEMATICS ........................................ 124 – 127

Block Diagram Domestic ................................................................................................. 124

Block Diagram Export ...................................................................................................... 125

Compressor Parts Diagram - Domestic ........................................................................... 126

Compressor Parts Diagram - Export ............................................................................... 127

SHIPPING BRACKET REMOVAL ................................................................... 128

High Voltage Warning / Electrical

Warning Danger electricity , electric shock.

Hazard Warning: Beware of moving machinery –

Entanglement hazard. Keep hands, loose clothing, and long hair away from moving parts.

CAUTION: This machine is designed for indoor usage only. Any other usage will void the

Manufacturer’s Warranty.

CAUTION: The electronic system components in this machine utilize static sensitive components. Precautions for handling sensitive devices should be observed when handling these items.

A Generic Warning .

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VENDER SAFETY PRECAUTIONS

Please read this manual in its entirety. This service information is intended for use by a qualified service technician who is familiar with proper and safe procedures to be followed when repairing, replacing or adjusting any Crane Merchandising Systems vender components. All repairs should be performed by a qualified service technician who is equipped with the proper tools and replacement components, using genuine Crane Merchandising Systems factory parts.

The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. Children must be supervised not to play with the appliance.

REPAIRS AND/OR SERVICING

ATTEMPTED BY UNQUALIFIED

PERSONS CAN RESULT IN

HAZARDS DEVELOPING DUE TO

IMPROPER ASSEMBLY OR

ADJUSTMENTS WHILE

PERFORMING SUCH REPAIRS.

PERSONS NOT HAVING A PROPER

BACKGROUND MAY SUBJECT

THEMSELVES TO THE RISK OF

INJURY OR ELECTRICAL SHOCK

WHICH CAN BE SERIOUS OR EVEN

FATAL. edge of the product refrigerated area visible through the glass door.

CE Mark & IIA Declaration:

An updated CE Mark or IIA Declaration document can be provided upon request: If needed please contact

Technical Support Manager in Williston, SC. Phone:

1- 803-266-5001 or email [email protected]

PHYSICAL CHARACTERISTICS

DN5800-6

DN5800-E6

DN3800-6

DN3800-E6

HEIGHT 73” (1854.2 mm) 73” (1854.2 mm)

WIDTH 47” (1193.8 mm) 40” (1016 mm)

DEPTH

CABINET

DEPTH

WITH

SERVICE

32.05”

(814.07 mm)

33.5”

(850.9 mm)

32.05”

(814.07 mm)

33.5”

(850.9 mm)

DOOR

SHIPPING

WEIGHT

710 lbs.

(322.05kg)

648 lbs.

(293.93kg)

Noise

Level

Operates at < 70db.

Glass Door width = 37.5” (952.5 mm) 5800’s .

Glass Door width = 28.1” (713.74 mm) 3800’s.

Glass Door height = 68” (1727.2 mm) both.

PRODUCT IDENTIFICATION

First production of BevMax 6 5800-6/3800-6 Domestic and BevMax 6 5800-E6/3800-E6 Export Venders was

March/April 2013. The production date of Crane

Merchandising Systems products is determined by the date code incorporated in the serial number.

The vender serial number takes the form xxxx-yyyy zz. The first 4 digits (xxxx) identify the specific vender. The next 4 digits (yyyy) identify the manufacturing run that the vender was built in. The last two alpha characters (zz) identify the quarter and the year the vender was built. The first alpha character identifies the quarter as follows:

A= 1

B= 2

C= 3 st nd rd

D= 4 th

Quarter

The second alpha character identifies the year:

H = 2009

I = 2010

J = 2011

L = 2013

M = 2014

N = 2015

K = 2012 O = 2016

The Serial Number decals are located on the top left corner of the back of the vender and on the left front

RECEIVING INSPECTION

DO NOT STORE THE VENDER OUTSIDE.

Upon receipt, inspect the vender for any shipping damage. Note any damage on the bill of lading and report any damage to the delivering carrier and follow their instructions. Although the terms of sale are FOB shipping point, which requires the consignee to originate shipping damage claims, Crane

Merchandising Systems will gladly help if you must file a claim.

UNPACKING THE VENDER

Remove the stretch wrap, fiberboard edge protectors and corrugated front protector from the outside of vender.

Do not store the vender with stretch wrap on. Stretch wrap could bond to the vender’s surface, which could damage the finish.

Remove the shipping boards from the bottom of the vender. The shipping boards are attached by the leveling legs. To avoid unnecessary damage to the leveling legs or base, remove the shipping boards by using a 1-1/2 inch or 38mm socket type wrench to unscrew the leveling legs. Be sure to replace the legs

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after removing the shipping boards. Once the skid boards are removed there is 3” (76.2 mm) from base flange to the floor with the leveling legs screwed all the way in.

Once the vender is unpacked, check the “B” Tray area for any additional parts, price/product labels, service/operation manual or other information concerning factory-equipped accessories such as coin mechanism and validator.

It is recommended the vender be vend tested before shipping to the location. In programming see ”Test

Mode”, # 9 “Test Vend” to perform test vends.

Note: Remove tape from ends of top lamp in the top lamp assembly after placing the Vender on location, but before plugging the Vender in to an AC power supply.

WARNING: TO AVOID THE

POSSIBILITY OF A FIRE

HAZARD, DO NOT STORE

ANYTHING OR ALLOW

DEBRIS OF ANY KIND TO

ACCUMULATE IN THE

BOTTOM OF THE SERVICE

AREA, IN AND AROUND THE

REFRIGERATION

COMPARTMENT OF THE

CABINET, OR IN FRONT OF

THE EVAPORATOR AND

CONDENSER COILS.

WARNING: ENSURE THAT

POWER IS DISCONNECTED

FROM THE VENDER BEFORE

INSPECTING OR REPLACING

THE LAMPS, OTHER

ELECTRICAL COMPONENTS,

OR WORKING WITH OR

ADJUSTING THE VENDING

MECHANISM. FAILURE TO

COMPLY WITH THESE

INSTRUCTIONS MAY

SUBJECT THE USER TO THE

RISK OF ELECTRICAL

SHOCK OR MECHANICAL

INJURY, WHICH CAN BE

SERIOUS OR FATAL.

ELECTRICAL POWER NEEDED

Refer to the cabinet serial number plate to determine the correct voltage and frequency for the machine. In the US and Canada this is 120Vac, 60Hz, 1P. In

Europe, Australia, and other export countries, this is

220/230/240Vac, 50Hz, 1P depending upon your country voltage. The serial plate also specifies the ampere rating of the machine. This machine must be plugged into a properly rated receptacle with its own circuit protection (fuse or circuit breaker).

Equipment Nominal Power Requirements

120V / 10.2 A = *1224W (1.224kw)

220V / 5.8 A = *1276W (1.276kw)

240V / 5.8 A = *1392W (1.392kw)

*Note: Watts = V X A

DO NOT USE AN EXTENSION CORD.

POWER SUPPLY CORD and GROUNDING

REQUIREMENTS

In accordance with the National Electrical Code and

Underwriters Laboratories Inc., domestic vending machines are equipped with a three-wire power supply cord and Ground Fault Circuit Interrupter

(GFCI). The GFCI device is provided as part of the power supply cord and is either incorporated directly into the plug or mounted on the cord adjacent to the plug.

WARNING

• The protects against current leakage caused by ground faults.

The GFCI is not designed to protect against over current or short circuits.

•

DO NOT use the TEST and RESET buttons on the GFCI as an ON/OFF switch.

• The vending machine supply cord

MUST be plugged directly into a properly grounded, 3 wire receptacle that is properly protected by a fuse or circuit breaker. If the receptacle will not accept the power cord plug, it must be replaced with a properly grounded, 3 wire receptacle in accordance with the National

Electrical Code and Local Codes and Ordinances. The work should be done by a qualified electrician.

DO NOT USE A 3 WIRE TO 2

WIRE ADAPTOR

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DO NOT REMOVE THE GROUND

PIN ON THE PLUG OR IN ANY WAY

BYPASS, MODIFY, DEFEAT, OR

DESTROY THE GROUNDING

SYSTEM OF THE VENDING

MACHINE

•

DO NOT USE WITH AN EXTENSION CORD.

•

DO NOT REMOVE THE WARNING TAG

ATTACHED TO THE POWER SUPPLY CORD.

• The GFCI must be tested frequently and before each use in accordance with the instructions provided on the GFCI device. IF THE GFCI

DOES NOT PASS THE TEST, DO NOT USE

THE MACHINE . Unplug the supply cord from the receptacle and call the Crane Merchandising

Systems Technical Support Group for assistance at 1-803-266-5001.

The BevMax 6 is supplied with a service cord for the country of use and is terminated in a grounding type plug. The wall receptacle for this machine must be properly polarized, grounded, and of the correct voltage. Note: Operating the machine from a source of low voltage will VOID YOUR WARRANTY . Each machine should have its own 15 Amp electrical circuit and that circuit should be protected with a circuit breaker or fuse conforming to local regulations.

1. Voltage Check – Place the leads of a voltmeter across the LINE (LIVE) and

NEUTRAL terminals of the wall receptacle.

The volt meter should indicate 110-130 volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz locations.

2. Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and

GROUND terminals of the wall receptacle.

The volt meter should indicate 110-130 volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz locations.

3. Noise Potential Check - Place the leads of a voltmeter across the NEUTRAL and

GROUND terminals of the wall receptacle.

The volt meter should indicate 0 volts ac. A measurement greater than 1.5-2.0 volts ac could result in problems for the machines electronic circuitry caused by electrical noise.

It is recommended that the machine be located so that the GFCI device will be accessible after the machine is installed. After installation, visually inspect the

GFCI and power supply cord to be sure it is not crushed, pinched, or stretched.

Protect the power supply cord during transportation and use. Periodically inspect the power supply cord for damage. If the cord or plug is worn or damaged, it must be replaced with a power supply cord of the same type, size and specification as originally provided with the machine. DO NOT USE THE

VENDING MACHINE UNTIL THE WORN OR

DAMAGED CORD IS REPLACED.

FAILURE TO COMPLY WITH

THESE INSTRUCTIONS MAY

SUBJECT THE USER TO THE RISK

OF INJURY OR ELECTRICAL

SHOCK WHICH CAN BE SERIOUS

OR FATAL. PERIODICALLY

INSPECT THE POWER SUPPLY

CORD FOR DAMAGE. IF THE

CORD BECOMES DAMAGED IT

MUST BE REPLACED WITH THE

SAME SIZE AND TYPE CORD.

CONTACT CRANE

MERCHANDISING SYSTEMS FOR

ASSISTANCE.

INSTALLATION AND SETUP

INSTRUCTIONS

ELECTRONIC LOCK

The electronic lock provided in the vender consists of a door mounted, motor driven 2 point latching system, cabinet mounted latch and strike system, an infrared controlled CPU, and a remote control key (FOB). The design is modular and allows for easy field service.

The electronic remote key (FOB) features a rolling code system which cannot be decoded if it is lost or stolen. After the vender has been unlocked, a new key can be programmed into it any number of times.

If a key is lost or stolen, it is recommended you change the lock code in the field as soon as possible.

Changing the lock code requires a new key and pressing the PROGRAM button on the lock inside the vender. The lock does not need to be changed for rekeying.

Important: For security reasons all Electronic

Door Lock Venders are shipped less keys. Customers will need to contact the Electronic Door Lock manufacturer to order keys.

A power bypass connector, located in the product delivery port, allows auxiliary power to be applied via a battery pack to the electronic lock in the event that power is not available or there has been a failure of the internal power supply. In the event of an emergency, battery power is applied to the connector and the door can be opened and closed using the

FOB.

The electronics uses an infrared transmission system, which functions similar to a television remote control.

The transmission signal is line-of-sight, which requires you to aim the remote at a specific place at close range to prevent the accidental opening of several venders at the same time.

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TO OPEN THE ELECTRONIC DOOR LOCK:

1. Plug the vender into a properly powered outlet.

2. Hold the key FOB 0 to 3” (76.2 mm) in front of the Delivery Port Door and press the button on the key FOB.

Note: The wide end of the FOB should face the door.

3. The lock will begin releasing the door. The display will indicate OPENED. After the motor has stopped running, you can pull the door open.

TO CLOSE THE ELECTRONIC DOOR LOCK:

CAUTION: DO NOT SLAM THE DOOR CLOSED.

Slamming the door closed can damage the electronic locking device.

1. Push the door to the cabinet until the lock motor starts. The display will indicate:

CLOSED

2. Continue to push the door for approximately 2 to 3 seconds after the lock motor starts. The lock will pull the door closed tightly.

3. When the lock motor stops the door will be locked. Before leaving the vender, ensure that the door is locked.

The electronic door lock assembly is supplied by

TriTeq Lock and Security. Crane Merchandising

Systems does not carry parts for the TriTeq Electronic

Door Lock. For parts and assistance, please contact:

TriTeq

701 Gullo

Elk Grove Village, IL 60007

Tel: 847-640-7002

Fax: 847-640-7008

Email: triteqlock.com acceptor should cycle twice). The display on the door will briefly show the software version in use as

“Software ###.## (ie 74#.#1) followed by the default idle message “ENJOY A REFRESHING DRINK”, the fluorescent lamp should be lit and the cooling unit should start. If the display shows “OUT OF

SERVICE”, or the cooling unit fails to start, refer to the

TROUBLESHOOTING SECTION beginning on page

101.

SERVICE NOTE

Battery Backup

The battery backup is used to maintain the date and time in case of power interruptions, or any time the main power is off. When the vender is shipped, the battery is connected and memory is being maintained.

If the vender is to be stored for long periods of time, disconnecting the battery is recommended. The following steps will guide you through this procedure.

• Open the service door, turn the main power switch to the off position or unplug the main power harness located on the front of the power box.

• Locate the control board mounted on the rear wall.

• Remove the battery from its holder (B1).

PLACING THE VENDER ON LOCATION

!! CAUTION !!

DO NOT TRANSPORT THE

VENDER TO OR FROM THE

LOCATION LOADED WITH

PRODUCT OR DAMAGE TO THE

VENDER MAY RESULT.

MANUAL LOCK

Open the service door on the right side using the key provided in the coin return cup, or if shipped with a locking clip, remove the clip and install the lock.

Ensure there is no power to the AC Distribution Box.

On venders with a main power switch on the AC

Distribution Box the switch needs to be in the OFF position. On venders with a main power quick disconnect plug on the AC Distribution Box the quick disconnect plug needs to be unplugged. Check that all connectors are firmly seated on the control board and at the various components on the service door

(coin mech, keypad, etc.).

Retrieve the main power plug from the hole in the rear of the vender and plug the cord in a properly grounded 120VAC, 15 Amp receptacle (U.S. and

Canada).

Open the service door and apply power to the AC distribution Box (if equipped with a bill acceptor, the

The vender is intended for INDOOR USE ONLY.

Indoor Use Only is defined as inside a structure constructed with four walls and a roof, and sufficiently protected from ambient conditions and not subjected to the effects of weathering. The vender should be kept out of direct sunlight and away from any heat source. Do not use this vender in an environment where flammable or explosive vapors are present.

This machine is not suitable for installation in an area where a water jet or hose and nozzle may be used.

The vender must be on a solid, flat and level surface.

Ensure the flooring can bear the weight load of a fully loaded vender (approximately 1109 lbs. or 413kg).

The vender must be positioned close enough to an electrical outlet so that an extension cord is not required. If the machine will be subject to user misuse or vandalism, it is recommended that the vender be secured to the floor or wall as described in Crane

Merchandising Systems / Dixie-Narco Technical

Bulletin 344. Due to the large size and weight of the

Vender, never attempt to move the Vender with a

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Hand Truck or Stair Climber. Use a pallet jack or

Vender/Cooler Dollies at all times when moving the

Vender. The vender should never be slid or pushed in place. Never side load the leveling legs; doing so will cause damage to the legs. Do not transport the vender to or from customer locations loaded with

CRANE MERCHANDISING

SYSTEMS TECHNICAL SERVICE

DEPARTMENT OR YOUR CRANE

MERCHANDISING SYSTEMS

REPRESENTATIVE FOR

ASSISTANCE. product, as damage may result due to excessive weight. Be sure to test vender for proper operation before putting in to service on location. Call the Crane

Merchandising Systems Technical Service

Department or your Crane Merchandising Systems

Representative for assistance.

ACCEPTABLE AMBIENT OPERATING

TEMPERATURE RANGE

Generic and Pepsi BevMax 6 5800-6/3800-6

CLEARANCE REQUIREMENTS

Do not block the rear of the vender. Maintain a minimum of 4 inches (10 cm) from the wall to ensure adequate airflow to the condenser and compressor.

At the rear of the vender, make sure nothing obstructs the air exhaust at the bottom of the cabinet. equipment manufactured by Crane

Merchandising Systems is designed to work properly in a temperature range of 75°F to 90°F

(23°C to 32°C) in still air 65% Relative Humidity non-condensing. Usage outside the range may cause unacceptable appearance or performance.

WARNING

TO AVOID THE POSSIBILITY OF A

FIRE HAZARD, DO NOT STORE

ANYTHING OR ALLOW DEBRIS OF

ANY KIND TO ACCUMULATE IN THE

BOTTOM OF THE DOOR, IN THE

BOTTOM OF THE SERVICE AREA,

IN AND AROUND THE

STORAGE CONDITIONS

The machine is capable of being stored in a temperature range of 0°F to 155°F (-18°C to

68°C). Storage temperatures below 32°F (0°C) require the operator to take the required precautions to insure that any water is removed from the condensate system prior to storage.

REFRIGERATION COMPARTMENT

OF THE CABINET, OR IN FRONT OF

THE EVAPORATOR AND

CONDENSER COILS.

INSTALLING PRICE LABELS

LEVEL THE VENDER

Pricing labels included in the literature package kit.

Remove the pricing label sheets from the service manual package and gently remove the label corresponding to the vend price of each selection by tearing at the perforation. The label is installed at the top of the front knuckle. Once installed, push the label firmly against the front of the knuckle. This will insure the label is locked in place.

Adjust the front leveling legs, ensuring that an even gap exists between the glass door and the top security angle and receiver box, and then level the cabinet front to rear. A carpenter’s level will help verify that the vender is level. Leveling legs are adjusted using a wrench or socket 1 ½” or 38 mm in size. If the vender is to be used in a bank of equipment, check the top and sides for proper alignment. If you are unable to properly level the vender, select an alternate location. NEVER PLACE

OBJECTS UNDER THE LEVELING LEGS OF THE

VENDER.

DANGER

INSTALLING PRODUCT ID CARDS

To assist with consistent loading, product ID cards can be installed in the product pusher to designate to the route driver which product the column is set for.

To install the flavor card, simply detach it from the sheet at the perforation and slide it into the slots in the product pusher. Contact your graphics supplier to purchase as needed.

THE VENDER MUST BE PROPERLY

LOCATED AND LEVELED. IF THE

MACHINE WILL BE SUBJECT TO

USER MISUSE OR VANDALISM IT IS

RECOMMENDED THAT THE

VENDER BE SECURED TO THE

FLOOR OR WALL AS DESCRIBED

IN CRANE MERCHANDISING

SYSTEMS DIXIE-NARCO

TECHNICAL BULLETIN 344 TO

MINIMIZE THE RISK OF INJURY OR

DEATH FROM TIPPING. CALL THE

COIN CHANGERS & OTHER

ACCESSORIES

The vender is capable of accepting multiple forms of payment systems using MDB or Executive (export only) interface. If the coin changer and other MDB accessories are not factory installed, refer to the instructions received form the manufacturer of the coin changer and other accessories for proper set-up and installation.

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The vender will support the following Domestic MDB coin changers:

All available NRI MDB

All available Currenza MDB

All available Mars MDB

All available Conlux MDB

All available Coinco MDB

The vender will support the following Domestic MDB

Bill validators:

All available Cashcode MDB

All available Currenza MDB

All available Mars MDB

All available Conlux MDB

All available Coinco MDB

The vender will support Domestic MDB card readers.

SETTING THE TEMPERATURE CONTROL

This vender is equipped with an electronic temperature sensor. Defrost is controlled both electronically based on run time of the compressor and with a manual Defrost thermostat. The temp sensor is factory pre-set to maintain a cabinet temperature of 37º Fahrenheit (2.7ºC). It is also a good practice to ensure the proper operating temperature prior to installing the vender on location.

To set the temperature, apply power to the vender and allow it to run for several hours with the glass door closed or until the minimum cabinet temperature is achieved. Then, using the method below, verify the temperature inside the cabinet:

With an electronic temperature sensor, use the keypad on the service door to show cabinet temperature in Fahrenheit by pressing the F key followed by the asterisk ( ) key or in Centigrade by pressing the C key followed by the asterisk key. The temperature will be shown on the digital display located on the front of the service door.

The manual Defrost thermostat is located in the bottom left of the service area. The Defrost control is preset and is not adjustable.

LOADING CHANGE TUBES

The changer tubes can be loaded using one of the following methods:

1. Load the coin mechanism with coins to the desired level by inserting coins in the loading slots on the coin tube front.

Minimum coin tube levels are:

6-8 nickels

7-8 dimes

5-6 quarters

Note: A low coin level in the coin tubes will interfere with operation of the bill validator.

2. For exact cash accountability and to insure maximum dollar bill acceptance, load the mechanism utilizing the coin insert slot on the front of the vender while in the coin TUBE

FILL/DISPENSE mode in the test menu in the programming section of Technical Manual for more information.

For additional information about coin mechanism, refer to the manufacturer’s instructions.

POWER AC DISTRIBUTION BOX

The power distribution box is where the 120VAC or

220VAC input voltage is broken down to the main operating voltages of the vender (24 VAC and 12

VAC) by a transformer. Those voltages are sent to the controller via the P1 (3 pin) connector. Domestic

Venders contain a 15 Amp Outlet which provides power to the Refrigeration Unit. It contains a main power switch/plug that allows power to the AC

Distribution Box to distribute AC power to the lights, evaporator fan, and refrigeration system, which are always energized when the vender is powered up. It is located inside the service area, mounted to the back wall.

LOADING THE VENDER

CAN/BOTTLE DRINK TRAYS

The BevMax 6 5800-6/3800-6 Vender does not require spacers or shims to vend most packages.

Load product in each column one package at a time insuring that the package being loaded is in front of the product pusher. Insure that the package is stable within the column (doesn’t move excessively from side to side). After loading the vender, test vend each column to insure proper operation. Please contact a

Service Representative or refer to the proper

Technical Publication for any special settings you may need.

VENDING MACHINE CONTROLLERS

Atlas Control Board

The Atlas Control Board is located on the inside of the

Service Door. It controls all the logic functions of the machine. It communicates with its peripherals (I/O

Board, Display Board, Coin Mechanism, Bill Validator,

Card Reader, Etc.) in an MDB format. It has 3 USB ports, has built in telemetry, CCM connection WLAN

(Zigbee), soft boot, service button, multiple LED’s for troubleshooting, interfaces with the I/O and LED boards. Note: USB3 should be used for uploading or downloading files including firmware updates.

I/O Controller

The I/O Controller is the heart of the Glass Front

Vender and is located on the rear wall inside the service area. After receiving the message from the

Atlas Control Board to vend a particular selection, it determines the necessary steps to make that happen and then executes them. It then advises the Atlas

Control Board of its status. It is SIM Card

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programmable, which controls all aspects of the vender. It also contains the power supply which regulates the voltages required to operate the motors as well as the coin mechanism, digital display, and all logic functions in the vender. The machine operating system is essentially a computer and will take a little while when you first apply power to the machine.

TOUCH SCREEN DISPLAY/KEYPAD

The Touch Screen Display/Keypad is located on the front of the service door. It consists of an approximate

7.5” X 4.25” (190.5 mm X 107.95 mm) touch screen display. The touch screen display utilizes icons to move through the menu. The touch screen display is where the vender programming is accomplished and where the customers make their selections. knuckle assembly and connects to a gear box below the tray. When a selection is made, the plunger pushes the lever toward the back of the tray. At the same time the front knuckle is opened into a flat position, the rear knuckle is closed to a blocking position, holding the remaining product out of the gate area, and the kicker is extended to firmly push the front displayed product off of the tray. The plunger is energized for approximately 1-½ seconds to allow ample time for the displayed product to be ejected from the shelf. The plunger is then released and the front knuckle returns to the blocking position, the rear knuckle and kicker return to their standby position and the next product slides into the vend display position.

REFRIGERATION SYSTEM

The refrigeration system is a single piece unit and is hermetically sealed. The Model BevMax 6 units consist of a 1/3 plus horsepower compressor, with a single fin and tube style condensing unit with one condenser fan, condensation overflow pan, evaporator, and evaporator fan motor. The refrigeration unit is located behind the refrigeration unit cover panels, mounted in the bottom of the cabinet. This unit is designed for easy removal and replacement from the front or rear of the vender as a complete assembly. An electronic thermostat regulates the cabinet temperature. The control of the thermostat is attached to the evaporator coils and reads the temperature of air being pulled in to the evaporator coil.

SLIDE/PUSHER ASSEMBLY (Can/Bottle

Trays)

The slide/pusher is located on the bottom of each product column. Its purpose is to provide a slick, friction resistant surface for the product to rest on.

The tall product pusher is mounted on the top of the slide and incorporates a coil spring in the body that attaches to the bottom of the slide through a slit. This spring adds needed tension to insure that all products in the column remain tight against each other and are allowed to progress into the gate area. Periodic cleaning and lubrication of the slides is recommended.

DO NOT USE SOLVENTS OR ABRASIVE

MATERIALS TO CLEAN ANY PORTION OF THE

TRAY.

SHELF ASSEMBLY

Typically, there are 5 shelf assemblies in every vender; however, this can vary depending upon the configuration specified at the time of ordering. Each can/bottle shelf consists of 9 or 7 columns. Each shelf is capable of holding a variety of packages. The shelf assembly consists of the tray, where all of the following parts are mounted: Double Gate assembly and the slide/pusher assembly. These items are discussed in detail below.

DELIVERY (PICKER) CUP ASSEMBLY

The delivery (picker) cup assembly is located on the

XY vend mechanism. Its purpose is to pick the product from the column and deliver the product to the delivery port assembly. The delivery (picker) cup assembly is mounted on the XY assembly and bolts in position.

The X axis runs left to right. The X axis assembly is cabinet mounted to prevent any cabinet torque and has one belt to synchronize the top and bottom when the X moves left or right.

The Y axis runs up and down and has the delivery

(picker) cup assembly attached. A top channel is used to contain and hide the e chain and wiring.

Both X and Y motors have encoders for positioning.

DOUBLE GATE ASSEMBLY (Can/Bottle

Trays)

The double gate assembly is mounted on the front portion of the tray assembly and contains the vending mechanism. Incorporated in the gate assembly are the front and rear knuckle assemblies as well as the product kicker. In standby operation, the front knuckle is in the blocking position, which holds the front displayed product in position to be vended. The rear knuckle assembly is in a flat position, which allows product to enter the gate area, and the kicker is flush to the rear knuckle assembly. A stainless steel pin is inserted through the rear most portion of the front

REFRIGERATION DECK CLAMP

ASSEMBLY

The refrigeration deck clamp assembly is located on the rear left side of the cabinet base plate. Its purpose is to secure the refrigeration assembly tight against the vertical base plate for refrigerated air flow in to the cabinet. A 7/16” wrench or socket is needed to adjust the bolt.

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BELT TENSION ADJUSTMENT

COMPONENTS

The belt tensioning adjustment components have been revised to ease adjusting belts when needed.

The X Belt Idler Tensioning Assembly in the upper left hand corner of cabinet now includes a thumb screw.

Adjustments should only be needed if a belt is replaced.

The Bottom X Drive Tensioner Assembly in the lower right hand corner of cabinet has a plastic spring loaded tensioning wheel to keep the belt against the pulley when moving and does not require any adjustments.

PROGRAMMING

will show programming option icons that need to be pressed to access menu modes. There are several other programming modes that provide different menu options. They include

Driver Menu, Manufacturing Menu, and

Engineering Menu options. Information for these modes is covered in the Security Codes

Mode programming section of this manual.

To Move through the Menu:

The Pill (Sign)

The Pill is what we refer to the polycarbonate front on the service door. The Pill covers the Surround

Lighting and surrounds the Touchscreen, Integrated

Payment System, and Payment Options. You must know the payment options you wish to use to have the correct Pill installed for your order. Pills may be ordered and replaced in the field as required.

Pill Lighting

•

Surround Lighting

The Surround Lighting can be changed in programming to Red, Blue, White, Green, Purple,

Orange, or Yellow. The Surround and LED Lighting are controlled by the LED Driver Board. Surround

Lighting is powered by J7 & J8 of the LED Driver

Board.

•

LED Integrated Lighting

The LED Lighting lights up the integrated coin and bill insert and card swipe openings. The Surround and

LED Lighting are controlled by the LED Driver Board.

LED Lighting is powered by J9, J16, & J18 of the LED

Driver Board.

goes back one step in program.

not used at this time

goes back to the home menu screen.

GENERAL INFORMATION

• In order to fully utilize the many features of your vender it is important that you first understand the options available and procedures for programming the vending controller unit (control board). All programming, testing, and service functions are accomplished by using the touch screen in an easy to follow display prompted format.

In stand-alone operation there are twelve programming modes for servicing, testing, and setting up your vender. The Operator programming modes are accessed by opening the service door and entering the 4 digit PIN number when prompted for it on the display. From the factory this PIN number is set to 3333. Once entered the Touch screen

DISPLAY of PRODUCTS and

NUTRITIONAL INFORMATION

Allows the consumer to view the product, cost, and nutritional information of the selected product before making a purchase. Crane Merchandising Systems is providing the nutritional content information based on information provided by the product manufacturers, and Crane Merchandising Systems cannot accept responsibility for content created by others.

• Press the product selection number. The display will show a picture of the product and the price of the product. Sample:

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• Press the icon as instructed to view the nutritional information of the product. Sample:

Nutritional Information

Serving Size

Calories 240

% Daily Value

Total Fat 16g

25%

Sodium 250mg

11%

Total Carbohydrates 23g

Sugar 1g

Protein 3g

Not a significant source of

Other nutrients

NORMAL OPERATION MESSAGES

At initial power-up, the program will start just like your home computer and the Touch screen will display

Crane, followed by a running list of all activities being checked during power up. The lights on vender will cycle on and off, validator if installed will cycle, coin return plunger motor will cycle, and then:

• If Errors exist, an error list will be displayed that includes the time and date of the error. To exit or escape to the home screen press the back arrow icon on Touch Venders.

• If No errors exist, the home screen will appear with programming menus.

INITIAL PROGRAMMING

TO VIEW DATA RECALL

To view a listing of the Data recorded for nonresettable sales data, resettable sales data, events, and identification numbers enter the “DATA RECALL” mode by opening the service door, entering the PIN number, and pressing Data Recall icon on screen.

Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed. Refer to the “Data Recall” programming section for descriptions of available Data that is recorded to be displayed.

TO VIEW ERRORS REGISTERED

To view a listing of errors along with the date and time they occurred enter the “Diagnostics” mode by opening the service door, entering the PIN number, and pressing the Diagnostics icon. Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if numerous errors have been recorded. Refer to the “Diagnostics” programming section for error descriptions, probable causes, and possible solutions for many of the errors that may display.

TO TEST VENDER OPERATIONS

To test the different operations of the vender enter the

“Test” mode by opening the service door, entering the

PIN number, and pressing the Test icon. Follow the menu prompts or refer to the “Test” programming section in this manual for step by step instructions to perform tests for vending, coin return motor, surround lighting, screen, refrigeration, MagTech Head, cashless system, monetary, port & cup sensors, platform movement, and lighting.

TO SET PRICES

To set the prices enter the “Price” mode by opening the service door, entering the PIN number, and pressing the Price icon. Follow the menu prompts or refer to the “Price” programming section in this manual for step by step instructions. This menu allows you to set regular prices for an individual item, a complete tray, or the entire machine. For other pricing options you need to refer to the following programming sections: “Special Vend Modes” or

“Timed Events”.

TO SET DATE/TIME

To set the date and time enter the “System Settings” mode by opening the service door, entering the PIN number, and pressing the System Settings icon.

Follow the menu prompts or refer to the “Time & Date” programming section in this manual for step by step instructions.

TO SET NEW PIN

To set a new PIN enter the “Security Codes” mode by opening the service door, entering the PIN number, and pressing the Security Code icon. Follow the menu prompts or refer to the “Security Codes” programming section in this manual for step by step instructions.

TO SET STS

To set Space to Sales open the service door, enter the PIN number, and press the Product Configuration icon, then press the FIFO Setup icon or refer to the

FIFO Setup programming section in this manual for step by step instructions.

For all other options please refer to the programming quick reference chart on the following pages and the related programming section in this manual for step by step instructions.

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BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 KEYPAD

Data Recall

2. Tray

3. Product

Sales 1 By Tray 1

14 2 By Tray 2

15 3 By Tray 3

15 4 By Tray 4

6. Bill Data

2 Resettable Sales Data

Tray

Product

6. Bill Data

7. Clear Data

3 Events

16 5 By Tray 5

16 6 By Entire Machine

17 Product Configuration

18 1. Tray 1

18 2. Tray 2

19 3. Tray 3

4. Tray 4

5. Tray 5

20 1. Add Group Menu

2. Door Events History

4 Identification 21 3. Edit FIFO Group

Test

2 Coin Return Motor

33 1. Tray 1

33 2. Tray 2

Lighting 34 3. Tray 3

Diagnostics

8 Monetary

MagTeck Head Test

Port & Cup Sensors

11 Turn Lighting Off vend

Mode

37 3. Edit Group

37 4. Winner Selections Mappings 48 2. DTS Audit List

48 3. CA304/CA308 Data Type

48 4. OnBoard Cashless Data

2. Add New Combo

45 2 Time & Date

45 3 Language

47 4 DTS

39 5. Combo Vend Selection

48 5. Data Reset on Transfer 64

50 6. Event Data Reset on Transfer 64

52 8. DTS Cache Settings

Monetary

1. Stop Dispensing

UPC/EAN 0.25

Cart 5. Set Up Channels

22 1. Shopping Cart Size

2. Max. Fund Amount

View 4 Card Reader A

34 4. Tray 4

34 5. Tray 5

5 Card Reader B

6 On Board Cashless Enable

7 Correct Change Parms

2. Force Vend

3. Accept on low change

4. Low change message

5. Credit for failed vend

6. Allow consumer over pay

2. Stack Immediately

53 6 Backup/Restore

Clone (copy) Configurations

1. Prepare Flash Drive

2. Create Config Clone

3. Install Config Clone

4. Remove Clone from Stick

Clone (copy) Board

Color

56 11 Idle Time Out

56 12 Advertisements

57 15 SKip Main Menu

57 Security Codes

58 1. Details for Driver PIN

58 2. Details for Operator PIN

58 3. Details for Engineers PIN

58 4. Details for Manufacturers PIN 74

Page

128

Special Vend Modes

Timed Events

1 Time of Day Events

1. Price Adjust

Telemetry

3 Get Network Status

4 Show Network Config

5 Load Network Config

8 Definitions

Machine Configuration

2 Space to Sales

3 Picker Cup Sensor

Key

Information

Encoder Resolution #

BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 KEYPAD

Page

128

BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 Touch

1. DATA RECALL

……………………………Press icon to bring up a list.

Press the Data Recall icon brings up a list of the groups in this function.

Data Recall

Non Resettable Sales Data >

Resettable Sales Data >

Events >

Press the screen to choose a group.

Identification Numbers >

Choosing a group will bring up the first screen in the chosen group.

1. Non-Resettable Sales Data – Press the icon to bring up a screen

Press the Non Resettable icon will bring up a screen listing the sub-groups that contain the data in this group.

TECH TIP – The listings in this group are a running total and will not be reset when a

DEX read is done or the “DATA CLEAR” function is used.

Non Resettable Sales Data

Over-All Totals >

By Tray >

Press an icon to choose a Sub-Group.

Choosing a Sub-Group will bring up the first screen in that Sub-Group.

By Product >

Cash >

Cashless >

Bill Data >

Overall Totals –

Press the icon to bring up a table listing data.

Overall Totals

Sales $0.00

Discounts $0.00

Surcharge $0.00

Test Vend

Free Vend

Token Vend

$0.00

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BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 Touch

2 . By Tray – Press the icon to bring up a screen listing all trays.

Press icon to select a tray and you will bring up a screen with a table listing data as shown.

By Tray

Tray #1 >

Tray #2 >

Tray #3 >

Tray #4 >

Tray #5 >

Tray 1 Data

Sales $0.00

Discounts $0.00

Surcharges $0.00

Test Vend

Free Vend

$0.00

. By Product –

Press the icon to bring up a screen listing all trays

Press an icon to select a tray and you will bring up a screen listing the product selections on that tray.

Tray #1

By Product

Tray #1 >

Tray #2 >

101 101>

102 102>

Tray #3 >

Tray #4 >

Tray #5 >

103 103>

104 104>

105 105>

106 106>

107 107>

108 108>

109 109>

Press an icon to select an individual product selection and you will bring up a table listing dollar values and number of vends for that product. This table includes a line to include the Price of the product set in the selection. The date and time of the last vend of the selected product is displayed below the table.

101

Price $0.00

Test Vend

Free Vend

$0.00

Last Vend

Date / Time

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128

BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 Touch

4 . Cash – Press the icon to bring up a table listing Cash Data.

Cash

Cash In

To Cash Box

To Tubes

Bills In

$0.00

______

Manual Dispensed $0.00 ______

Discounts $0.00 0

Surcharge $0.00 0

Over Pay $0.00 0

. Cashless –

Press the icon to bring up a table listing Cashless Data.

Cashless A #

Cashless #

Bill Data –

Press the icon to bring up a table listing Bill Data.

The contents of the recycler unit have been listed below the table.

Bill Data

In Out

$0.00

Two $0.00

Ten $0.00

Twenty $0.00

Fifty $0.00

Hundred $0.00

Recycler Contents

$0.00

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128

BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 Touch

2. Resettable Sales Data – Press the icon to bring up a list

Press the icon will bring up a screen listing the sub-groups that contain the data in this group.

TECH TIP – The listings in the resettable group are identical to the listings in the nonresettable group with the exception of the “CLEAR DATA” function which allows the totals to be set back to Zero.

Resettable Sales Data

Overall Totals >

By Tray >

By Product >

Cash >

Press the icon to choose a Sub-Group.

Choosing a Sub-Group will bring up the first screen in the chosen Sub-Group.

Cashless >

Bill Data >

Clear Data >

Overall Totals –

Press the icon to bring up a table listing data.

Overall Totals

Sales $0.00

Discounts $0.00

Surcharge $0.00

Test Vend $0.00

Free Vend

Token Vend

$0.00

. By Tray –

Press the icon to bring up a screen listing all trays.

Press a numeric Key to select a tray and you will bring up a screen with a table listing data as shown.

By Tray

1) Tray #1 >

2) Tray #2 >

3) Tray #3 >

4) Tray #4 >

5) Tray #5 >

Tray 1 Data

Sales $0.00

Discounts $0.00

Surcharges $0.00

Test Vend

Free Vend

$0.00

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128

BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 Touch

3 . By Product – Press the icon to bring up a screen listing all trays

Press an icon to select a tray and you will bring up a screen listing the product selections on that tray.

Tray #1 >

Tray #2 >

Tray #1

By Product

Tray #3 >

Tray #4 >

Tray #5 >

101 101>

102 102>

103 103>

104 104>

105 105>

106 106>

107 107>

108 108>

109 109>

Press an icon to select an individual product selection and you will bring up a table listing dollar values and number of vends for that product.

This table includes a line to include the Price of the product set in the selection. The date and time of the last vend of the selected product is displayed below

101 the table.

Price $0.00

Sales $0.00

Discounts $0.00

Surcharge $0.00

Test Vend

Free Vend

$0.00

Last Vend

Date / Time

4 . Cash – Press the icon to bring up a table listing Cash Data.

Cash

Cash In

To Cash Box

$0.00

______

To Tubes

Bills In

$0.00

______

Dispensed $0.00 ______

Sales $0.00 0

Discounts $0.00 0

Surcharge $0.00 0

Over Pay $0.00 0

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128

BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 Touch

5 . Cashless – Press the icon to bring up a table listing Cashless Data.

Cashless A Cashless B

# #

Discounts $0.00 0

Surcharge $0.00 0

Revalue $0.00 0

Discounts $0.00 0

Surcharge $0.00 0

Revalue $0.00 0

. Bill Data –

Press the icon to bring up a table listing Bill Data.

The contents of the recycler unit have been listed below the table.

Bill Data

In Out

Two $0.00

$0.00

Ten $0.00

Twenty $0.00

Fifty $0.00

Hundred $0.00

Recycler Contents $0.00

. Clear Data

– Press the icon to clear resettable data.

Press the icon will bring up a screen asking you if you are sure you want to clear the resettable data. Respond by pressing the Yes or No icon.

Yes

Do you really want to clear all

Resettable data?

This is also the data that is cleared each time the machine successfully transmits a

DEX file.

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128

BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 Touch

3. EVENTS – Press the icon to bring up a screen

Press the icon will bring up a screen which is divided into two sections.

The top section of the screen allows you to view recorded data for each type of event.

Events

Power Losses >

Door Events History >

Last Data Clear

Press the icon to bring up a list for each type of event.

Last Vend

Last Price Change

Date/Time

Date/Time-Selection

Date/Time

The Last Data Clear data would include both a manual clear and a successful DEX read.

Last Clock Set

Date/Time

Last Health Control Event

Date/Time-Selection

Power losses –

Press the icon to bring up a listing of data about recorded power

Power Losses

Duration Date Time losses or a message of “No Power Losses” registered

1 hours 09 minutes 04/24/2013 08:26

0 hours 12 minutes 04/12/2013 17:30

The data is recorded in order of occurrence and can be a valuable diagnostic tool to

Door Events History

– Press the icon will bring up a screen listing data about recorded door events. determine if a power outage is the cause of a reported problem.

The data is recorded in order of occurrence and can be a valuable tool used to determine

Door Events History if the door has been opened and closed at a

Event date

Open Door

Closed Door

##/##/## 00:00:00

Open Door

Closed Door

Open Door

Closed Door

##/##/## 00:00:00

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128

BEVMAX MEDIA – PROGRAMMING MAP

SOFTWARE VERSION 10.7.2 Touch

4. Identification Numbers – Press the icon to bring up a screen.

Press the icon will bring up a screen listing the ID numbers for the devices listed or a message “not connected’.

Identification Numbers

Bill Validator #############

Card Reader #############

Coin Mechanism ############

2. DIAGNOSTICS

……………..Press the icon to bring up a screen.

Press the icon will bring up a screen listing the errors along with the time and date they occurred or a message of “No Errors Registered” will display.

Diagnostics

time date

Coin Tube 1 Empty 14:35 04/12/2013

Cabinet not cooling 09:45 03/25/2013

Coin Tube 2 Empty 17:00 02/28/2013

This screen will automatically come up when the service mode is entered if errors currently exist. You may use the service screens.

icon to back up to a previous menu in the

List of many of the Errors/causes/solutions follow:

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128

Description

Stuck Keys Fatal. connectors to be properly installed.

Check harness for damage.

Replace the keypad.

No Monetary Device Fatal. The control board has not been able to detect a working monetary device.

Check connectors to be properly installed.

Check harness for damage.

Check for faulty bill validator/harnessing.

Retest without the bill validator and harnessing installed.

Replace the coin mechanism.

Coin Mech No Comms. No Communications are occurring between the coin mechanism and the control board.

Check connectors to be properly installed

Check harness for damage

Retest without the bill validator and harnessing installed.

Replace the coin mechanism.

Coin Mech ROM Error

Coin Mech Acceptor

Coin Mech ROM Error Replace the coin mechanism.

Coin Mech Acceptor Unplugged. Check the connections within the coin mechanism the

Replace the coin Mechanism.

Coin Mech Acceptor

Jammed.

Coin Mech Payout Jammed.

Coins or other items are stuck in the acceptor causing the gate to remain open.

Coin pay out motor or solenoid is stuck in cycle.

Remove the coins or other items from the acceptor.

Replace the acceptor.

Replace the coin mechanism.

Check for and remove bent coins or other items causing the jam.

Coin Mech Sensor Error. Bad coin mechanism sensor.

Replace the coin mechanism.

Check for an item causing a blockage and remove.

Replace the coin mechanism.

Coin Mech All Tubes Error. Coin mechanism not sensing any pay out tubes. Check for proper pay out cassette placement.

Replace the payout cassette.

Replace the coin mechanism.

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128

Error Description

Coin Mech Tube Error.

Probable Cause

Coin mechanism not sensing a payout tube.

Possible Solutions

Check for proper pay out cassette placement.

Replace the payout cassette.

Coin Mech Disabled.

Exec Price Error.

No Monetary Device.

Coin mechanism has been disabled by the board

Executive coin mechanism error.

No monetary device detected by the board.

Replace the coin mechanism.

Power down the machine and re-start.

Remove bill validator and/or card reader from system.

Replace the coin mechanism.

Reset the control board.

Replace the control board.

Check for a price set outside of allowed parameters.

Replace executive coin mechanism.

Check connectors to be properly installed.

Coin Return Motor Not

Present.

Control board not sensing the presence of a coin return motor.

Check harness for damage.

Retest without the bill validator and harnessing installed.

Replace the coin mechanism.

Check the connection J6 on the I/O board to the coin return motor.

Home the coin return motor.

Replace the coin return motor.

Check for damage to harnessing.

Reset or replace the control board.

Coin Return motor Run

Time Timeout. return motor should have arrived at home position, but it has not.

Home the coin return motor.

Replace the coin return motor.

Check for damage to harnessing.

Reset or replace the control board.

Coin Return Motor Short

Circuit.

Coin return motor has shorted out. Check connections and harnessing for damage.

Replace

Coin Return Motor Drive

Failure.

The coin return motor is not engaging the coin return arm on the coin mechanism.

Check for damaged or missing drive linkage.

Check for proper mounting of coin mechanism.

Check for damage on coin mechanism pay out parts.

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128

Error Description

Low Change.

No IO Comm.

Please Wait.

No Selections Available.

All Selections Disabled.

IO Board Voltage.

Init Failed.

Probable Cause

The coin mechanism has reported a low or empty condition in one or more of the coin pay out tubes.

The control board is not communicating with the I/O board.

The board is asking you to wait while it completes an ongoing operation.

Possible Solutions

Add coins to the tubes using the coins in/out screen in the monetary section of the service modes.

Do vends with coins to add coins to the tubes.

Replace coin mechanism.

Check for proper connections on the I/O board.

Check for proper connections on the control board.

Check for damage to the harnessing.

Remove the monetary devices from the system and check for restored communication.

Replace the I/O board.

Reset and/or replace the control board.

Wait for the board to finish the operation.

Re-start the machine and let it re-boot.

Remove monetary devices and re-start the machine.

Reset and/or replace the control board.

The control board is not sensing any motors available for use.

Check for motors to be homed.

Check for motors and harnesses to be connected.

Check for power to I/O board.

Replace I/O board.

Reset and/or replace control board.

The control board has disabled all the motors in the machine.

Check SureVend settings and operation.

Check motors to be homed and connected properly.

Check for a timed event to be enabled causing the

Condition.

Check/replace I/O board.

Reset/replace control board.

The control board has detected improper voltage for I/O board operation.

Check voltage to the machine.

Check voltage to the I/O board.

Replace the I/O board.

The control board has failed to initialize successfully. Power down and re-start the machine.

Power down, disconnect monetary devices and re-start the machine.

Replace the control board.

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128

Error Description

Health Control Active.

Anti Jackpot Error.

# XXX Sold Out.

Probable Cause

The control board has detected a temperature condition which is outside the allowed parameters

Possible Solutions

Check for clean screens and condenser.

Check for acceptable clearance behind the machine. and has stopped allowing sales of involved products. Check temperature sensor for accurate readings.

Check refrigeration system for proper function.

The control board has detected multiple attempts to vend a product from a selection and has not seen a

Check SureVend calibration.

Check SureVend function.

Factory Init.

Card Reader No Comms.

Card Reader Comms Error.

Bill Validator No Comms.

Bill Validator Motor Error.

Bill Validator Sensor Error.

The control board has determined that a selection is sold out. (XXX indicates the selection number

An attempt to restore factory default settings has been unsuccessful.

Check to see that there is product.

Check SureVend calibration.

SureVend

Check motor function.

Power down, power up, try again.

Power down, remove monetary devices and try again.

Replace the control board and reset.

The control board is not able to communicate with the card reader.

Check connections for the card reader.

Check for damage to the harness (cut, pinched, etc.).

Replace the card reader.

Reset the control board.

Replace the control board.

The control board is not communicating with the

Card reader.

Check the connections and harness for damage.

Check the settings on the board and on the reader.

Replace the reader.

Reset and/or replace the board.

Check the connections and settings for the validator. The control board is not communicating with the the

Replace the validator.

The validator has reported an error to a drive motor within the validator.

Check for a broken belt or blockage.

Replace the bill validator.

The validator has reported an error to a sensor within Check for a sensor blockage. the Replace validator.

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128

Error Description

Bill Validator ROM Erro.

Probable Cause

An error has been detected in a main chip in the

Validator.

Possible Solutions

Replace the bill validator.

Bill Validator Acceptor A jam in the bill path has been detected. Check the bill path for items that are blocking sensors. that path

Replace the bill validator.

Bill Validator Stacker Error. An error has been reported concerning the bill box. Check the bill box to be mounted to the validator properly.

Replace the bill box.

Replace the bill validator.

Bill Validator Stacker Full. The bill validator is reporting that the bill box is full bills.

Check for bills and remove them.

Replace

Replace the bill validator.

Bill Validator Disabled.

Check Winner Prize.

POWER OFF.

DOOR OPEN.

Power Save mode.

Sold Out Machine.

The control board has disabled the bill validator. Check for coins in the payout tubes of the coin

Mechanism.

Check for a fault with the bill validator.

The control board has detected a power outage.

The control board has detected a failed winner vend. Check for the presence of product.

Check motor function.

Check the power cord and plug.

Check the circuit breaker.

The control board is reporting that the door has the

Check switch connections and harnessing for damage.

The machine is in a power save event.

Check the On/Off switch in the machine.

Check to see if someone has been in the machine.

Let the event complete.

Modify or eliminate the event in the software settings.

The control board has determined that all selections in the machine are sold out.

Check SureVend settings and function.

Check for vend motor function.

Check harnessing connections.

Check for board function (selection configuration).

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Error Description

Recycler Motor Problem.

Probable Cause Possible Solutions

A problem has been detected with a motor inside the

Check for an obstruction or blockage within the validator. recycler its cycle.

Replace the bill validator.

A problem has been detected in a sensor within the

Replace the recycler cassette.

Replace

Recycler Sensor Problem.

Recycler Jam. The recycler is unable to function. Check for an obstruction or blockage which is preventing the recycler from completing its cycle.

Replace the recycler cassette.

Replace the bill validator.

Recycler Checksum Error.

Recycler Disabled.

A communications error has been reported between the recycler and the control board.

Check the bill validator harnessing for damage.

Re-start the system to restore communication.

Replace the recycler.

The recycler has been disabled by the control board. Check for proper function of the recycler unit (errors).

Check

Replace the bill validator. for installation.

# XX Coin Mech Tube Empty. The coin mechanism is reporting that there is an empty payout tube. (# XX indicates which tube is

Check for an empty tube and replenish.

Check for a bad sensor. the

Replace the coin mechanism.

Bill Validator Stacker Motor

Error.

An error has been reported concerning the stacker the

Check the bill path for a blockage preventing the

Replace the bill validator.

Bill Validator Recycler Gate An error has been detected in the recycler gate

Error.

Check for an blockage in the bill path preventing the gate from functioning.

Replace the bill validator.

Bill Validator Recycler Tape An error has been reported in the operation of

Error. the recycler tape within the recycler cassette.

Check for a blockage in the bill path which prevents the tape from moving backward and/or forward.

Replace the recycler cassette.

Replace the bill validator.

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Error Description

Optical Sensor Failure.

Stacker Out Of Position.

Magnetic Sensor Failure.

Recycler Cass Jammed.

Bill Validator Path Jammed.

Bill Validator Cashbox jammed.

Recycler Out Of Position.

Probable Cause

The failure of an optical sensor within the bill validator has been detected.

The failure of the magnetic sensor within the bill validator has been detected.

Possible Solutions

Check the bill path for an obstruction or blockage which prevents the optical sensor from functioning.

Replace the bill validator.

Check the bill path for an obstruction or blockage which prevents the magnetic sensor from functioning.

Replace the bill validator.

The recycler cassette is not able to move. Check for an obstruction or blockage which is preventing the cassette from moving.

Replace the recycler cassette.

Replace the bill validator.

A blockage of the bill path has been reported. Check for an obstruction or blockage which is preventing the bills from moving thru the bill validator.

Replace the bill validator.

The bill box has become jammed and is not allowing the stacker motor to complete its cycle.

Check for a full bill box

Check for damaged bills blocking the operation of the

stacker plate.

Replace the bill box.

Replace the bill validator.

The control board has detected that the stacker has stopped out of its home position.

The recycler is not able to accept bills.

Check for a blockage or obstruction which is not allowing the stacker motor to complete its cycle.

Check for proper installation of the bill box.

Replace the bill box.

Replace the bill validator.

Check for proper installation of the recycler cassette.

Check for an obstruction or blockage which is preventing the cassette from locking into position.

Replace the recycler cassette.

Replace the bill validator.

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Error Description

X Motor Failure.

Probable Cause

The control board is reporting that the X motor is not functioning.

Possible Solutions

Check for proper connections to the motor.

Check for damage to the harnessing.

Check for proper switch function.

Check for over tightening of the motor.

Replace the motor.

The control board is reporting that the Y motor is not functioning.

Y Motor Failure.

Vend Timeout.

Check for proper connections to the motor.

Check for damage to the harnessing.

Check for proper switch function.

Check for over tightening of the motor.

Replace the motor.

Picker Motor

Failure.

The control board is reporting that the picker motor functioning.

Use the position test functions to test the picker motor.

Replace

Port Motor

Failure.

The control board is reporting that the port motor functioning.

Use the port test functions to test for function

Check

Check switch functions including the position cam.

Replace the motor.

The control board is reporting that a successful vend Check for a picker cup that did not return to the home cycle has not been completed in the allowed amount position. of time. Check for a port door that did not open/close."

Cabinet Failure. An error that has not yet been defined. Should not be seen in a machine.

Replace the control board.

The control board is reporting that the coin return

Motor has failed.

Coin Return

Motor Failure.

Check the wiring connections.

Check for proper mounting of the motor.

Check for proper mounting of the coin mechanism.

Replace the coin return motor.

The control board has reported that the picker has failed to return to its home position at the end of a cycle.

Picker Home

Failure.

Use the position test functions to test or cycle the picker back to its home position.

Replace the picker cup.

Temperature

Error.

The control board is reporting that the

temperature failed.

Compare the reported temperature against a

Thermometer.

Replace the temperature sensor.

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Error Description

Cooling System

Not Cooling.

Cabinet Too Hot.

Cabinet Too Cold.

Probable Cause

The control board is reporting that the refrigeration system is not functioning.

The control board is reporting that the cabinet is operating at three degrees, or more, above the allowed parameter.

The control board is reporting that the cabinet is operating at three degrees, or more, below the allowed parameter.

Possible Solutions

Check for a bad temperature sensor.

Check for other errors that would cause the refrigeration system to have been shut down by the board.

Check for an accurate temperature reading.

Check refrigeration system for proper function

(clean screens, condenser also distance from rear wall).

Check for proper fan operation.

Check for an accurate temperature reading.

Check refrigeration system for proper function

(clean screens, condenser also distance from rear wall).

Check for proper fan operation.

Card Reader Manuf Trans

Error.

The card reader has reported an error in

transmitting

Check the card reader for proper function. data. Replace

Card Reader Service Error. An internal error has occurred within the card reader.

Reset the card reader and retry.

Replace

Card Reader Manufact Error. An internal error has occurred within the card reader.

Reset the card reader and retry.

Replace

Card Reader Failed OOS Error. An internal error has occurred within the card reader.

Reset the card reader and retry.

Replace

Card Reader Comms OOS

Error.

An internal error has occurred within the card

reader.

Reset the card reader and retry.

Replace

Card Reader Jam OOS Error. An internal error has occurred within the card reader.

Reset the card reader and retry.

Replace

Card Reader Manufact OOS An internal error has occurred within the card

Error. reader.

Reset the card reader and retry.

Replace

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Error Description

Health Check Error.

Probable Cause Possible Solutions

The control board is reporting that an error occurred Check temperature sensors for proper function. in the process of conducting a health check. Check the refrigeration system for function.

Reset machine for another cool down period to check for proper health control function.

Reset the control board to default settings and set up for another test.

Replace the control board and re-test.

The control board is reporting that an error has occurred in the operation of the timer during a health check function.

Heath Timer Error. Reset machine for another cool down period to check. for proper health control function.

Reset the control board to default settings and set up for another test

Replace the control board and re-test.

The control board is reporting that an error occurred in the process of conducting a second attempt at a health check.

Health Recheck Error. Check temperature sensors for proper function.

Check the refrigeration system for function.

Reset machine for another cool down period to check for proper health control function.

Reset the control board to default settings and set up for another test.

Replace the control board and re-test.

Capacity Sensor Failure. An error has been reported with a sensor inside the bill validator.

Not Calibrated Sensor Error. An error has been reported with a sensor inside the

Re-start the bill validator and check function.

Replace the bill validator.

Re-start the bill validator and check function.

Replace validator.

X Motor Home Failure The X motor home switch is not detected. Check XY Assy is all the way to the left at the top.

Replace the X Home Switch.

Replace

Y Motor Home Failure The Y motor home switch is not detected. Check XY Assy is all the way to the left and Delivery

Cup is all the way to the bottom.

Replace the Y Home Switch. the

Replace the Atlas Board.

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Error Description

Picker Home Failure

Probable Cause

The picker home switch is not detected.

Possible Solutions

Check the plunger is all the way in at the home position.

Replace the Picker Home Switch.

Replace the

Replace the Atlas Board.

Port Open Error The port closed switch is not detected. Check the port door is all the way closed.

Replace Switch.

Replace the Port Assy.

Replace

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3. TEST

……………….........................Press the icon to bring up a screen.

Press the icon will bring up a screen listing the functions within the group.

Test

Test Vend >

Coin Return Motor >

Surround Lighting Test >

Screen Test >

Refrigeration Test >

MagTeck Head Test >

Cashless system test >

Monetary >

Port and Cup Sensors >

Platform Movement >

Turn Lighting Off >

Press the icon to choose a function.

Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

Choosing a function will bring up the first screen within each function.

1. Test Vend – Press the icon will bring up a screen.

Test Vend

Insert coins, bills or tokens to increase credit amount. If an MDB cashless device is present or the onboard cashless interface is used

Credit $0.00

Credit Card

Token

Select Product 101

Price $0.00

Start Vend > in the machine, the user may swipe a card to establish credit to test function.

Press the Select product icon opens a window allowing you to enter another selection using the numeric icons. Press the “Done” icon to save. Press the “Start Vend” icon to run the selected motor.

Note: The left door switch must be pulled to the out position for the

XY to move.

2. Coin Return Motor – Press the icon to activate the test.

Press the icon will run one cycle on the coin return motor and display will show a success message if motor runs.

Test

Test Vend >

Coin Return Motor >

Success

Surround Lighting Test >

Screen Test >

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3. Surround Lighting Test – Press the icon to enter the function.

Press the icon brings up a screen listing one option.

Surround Lighting Test

Perform test >

Press the icon to perform the test. The display will say “Surround Lights should change now” and the integrated payment openings lights will turn on, change colors, and turn off, then the pill light tube will turn on, change colors, then turn off.

Surround Lighting Test

Surround lights should change now

4. Screen Test – Press the icon to enter the function.

Press the icon will bring up a screen with four colored bands which get progressively brighter.

Green

Blue

Red

White

The colors from left to right are Red, Green, Blue and at the bottom White.

5. Refrigeration System – Press the icon to enter the function

Press the icon will bring up a screen which displays the data listed.

Test

Refrigeration State 0

Return Air is the temperature of the air inside the vender.

Return Air 71 ° F Refrigeration State is an unused field and does not represent anything.

Turn Compressor On > Turn Compressor On, if you press icon it will toggle to off.

Turn Evaporator Fan On > At this state the compressor is On or running.

Turn Evaporator Fan On, if you press icon it will toggle to off. At this the fan is On or running.

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6. MagTeck Head Test – Press the icon to enter the function.

Press the icon will bring up a screen and the top portion is asking you to swipe your card.

MagTeck Head Test

Please swipe card Swiping your card will tell you if it was a good or bad swipe and on which tracks data was detected.

Good / Bad Swipes 0 / 0

Last Swipe Information

Track 1 0

Track 2 0

Track 3 0

7. Cashless system test – Press the icon to enter the function.

Press the icon will bring up a screen and the top portion will read “Please Swipe Card”. The bottom of the screen will tell you the most recent swipe status.

Cashless system test

Please swipe card

Most recent swipe status

8. Monetary – Press the icon to bring up a screen.

Press the icon will bring up the screen that shows data about the coin mechanism and the bill validator.

When there are empty columns with no column header, it simply means we are using a pre-built Flash table. It provides room for future data to be inserted.

If no Mech or Validator is detected the screen will show a message. Example - Error: no bill validator detected. Please attaché one and enable it in Money menu.

Monetary

Coin Mechanism

Coin

$0.05

$0.10

$0.25

Bill Validator

$1.00

$5.00

Token

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9. Port and Cup Sensors – Press the icon to bring up a screen.

Port Sensor

Port and Cup Sensors

Sensor off

Vend detect off

Port Open Switch

Port Closed Switch off on

Turn Port Sensor On >

Open Port >

Use the icon to Change the state concerning the Port

Picker Cup Sensor

Sensor.

Vend Detect

Picker Motor Home

Picker Motor out off off on

Turn Cup Sensor On >

Cycle Cup Plunger >

Sensor.

Use the icon to Change the state concerning the Cup

Sensor.

10. Platform Movement – Press the icon to bring up a screen.

Press the icon will bring up a screen allowing you to turn the components on and off.

Platform Movement

X Home

Y Home

Data listed is showing the current state of the various switches as seen by the machine.

Picker Motor Home

Picker Motor out Off

Port Open

Port Close

Off

Door Switch Opened

Motor Positions 10005 9919

Select ‘0’ to ‘home’ the platform

Motor positions: number on right is vertical motor counts; number on left is horizontal motor counts.

Move to Selection

Cycle Cup Plunger >

Press the Move to Selection icon opens a window allowing you to enter a selection number using the numeric icons.

Press the “Done” icon to move XY to the selection. Press the “Cycle Cup Plunger” icon to cycle the plunger and vend product from the column selected. Note: The left door switch must be pulled to the out position for the XY to move & plunger to cycle. Press the Move to Selection icon opens a window allowing you to enter a selection number using the numeric icons. Enter “0”, and then press the “Done” icon to move

XY to the home position.

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11. Turn Lighting Off – Press the icon to bring up a screen.

Press the icon will bring up a screen allowing you to turn the Vertical Lighting on and off.

Press the icon will toggle the state of the Vertical Lights

Test

Platform Movement > between On and Off.

Note: The top LEDs are not controlled by this switch.

Turn Lighting Off >

4. PRICE

……………………… Press the icon to bring up a pricing screen.

Pricing of selections can be accomplished in three ways with the pricing screen open.

Price

Price for Tray #1

Price for Tray #2

Price for Tray #3

$0.00

BY TRAY

Press an icon, to select a Tray (1 to 5) and a window will open allowing you to enter a new price.

Press the numeric icons to enter a new price for all selections on the selected tray.

Press the “Done” icon to accept the new pricing.

$0.00

Price for Tray #4

$0.00

Price for Tray #5

$0.00

Entire Machine

$0.00

Individual Price >

BY ENTIRE MACHINE – Press the icon to enter Price for Entire Vender.

Press the icon to select Entire Machine, and a window will open allowing you to enter a new price using the numeric icons. Press the “Done” icon to accept the new pricing.

Price

Entire Machine

$0.00

Individual Prices >

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BY INDIVIDUAL SELECTION – Press the icon to enter Price for Individual Selection.

Press the icon to select Individual Prices and a tray list will come up.

Individual Prices

Tray 1 >

Tray 2 >

Tray 3 >

Tray 4 >

Tray 5 >

Press an icon to select a tray and you will bring up a screen listing the product selections on that tray.

Tray #1

101

102

103

104

105

106

107

108

109

$0.00

Press an icon to choose a selection will open up a window allowing you to enter a new price.

Press the numeric Key icons to enter a new price for the chosen selection.

Press the “Done” icon to accept the new pricing.

5. PRODUCT CONFIGURATION

……..Press the icon to bring up a screen.

Press the icon brings up a screen listing the various functions.

Product Configuration

Selection Configuration >

FIFO Setup >

Press an icon will bring up the first screen in the function selected.

UPC/EAN Codes >

Shopping Cart Setup >

View Planogram >

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1. Selection Configuration – Press the icon to bring up a screen.

Press the icon will bring up a screen with a tray list.

Selection Configuration

Tray #1 >

Tray #2 >

Tray #3 >

Tray #4 >

Tray #5 >

Tray #1

101

102

103

√

Use the icon to choose a tray and bring up a screen listing the selections on the chosen tray.

Check marks will indicate the active selections.

Use the numeric icons to check or un-check selections as needed.

104 √

105 √

106 √

107

108

109

√

When selections are complete press the

Selection Configuration, Tray selections screen.

to return to

2. FIFO Setup – Press the icon to bring up a screen.

FIFO Setup

Add Group Menu >

This screen will only show Add Group Menu if no Groups have been created. It will be expanded to include options in grey after a group is added. Press the Add Group Menu icon to add a group.

Delete Group >

Edit FIFO Group >

FIFO Mappings >

1. Add Group Menu - Press the icon to bring up a screen to create group(s).

The Tray icons are used to add a group of selections that will operate in FIFO mode. Included selections will be listed on the right side of the Create Group window.

Add Group Menu

Create Group nothing selected

Trays

Tray #1 >

Tray #2 >

Tray #3 >

Tray #4 >

Tray #5 >

Once the selections have been added to the group, It must be saved by pressing the Create Group icon to create the group, or your work will be lost!

Selecting a tray will bring up a screen that will allow you to choose selections that will be included in the group. A group can include selections on more than one tray.

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Tray

Set All >

Clear All >

101 √

102 √

103 √

104 √

105 √

106 √

107 √

108 √

109 √

Press the Set All icon will include all selections on the tray in the group. A check will appear for each selection. Press the Clear All icon will remove all selections on the tray from the group. All checks for selections will disappear.

Press an icon for an individual selection will check or un-check that selection. Checks will appear for selections included in the group and disappear for selections not included in the group.

Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

Once the selections have been added to the group, It must be saved by pressing the Create Group icon to create the group, or your work will be lost!

Once a group has been created, the original screen will be expanded to include more functions for managing the FIFO operations.

FIFO Setup

Add Group Menu >

Delete Group >

Edit FIFO Group >

FIFO Mappings >

Delete Group – Press the icon to bring up a screen listing the existing groups.

Delete Group

Delete Group #1 >

Delete Group #2 >

Delete Group #3 >

Use the icon to select the group to be deleted and a screen will come

up asking if you are sure you want to delete the group.

Are you sure you want to

Delete group #1?

Yes No

Respond using the Yes/No icons.

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Once a selection is made a screen will come up reminding you prices will remain the same as they were set in the FIFO group settings.

All individual prices will remain as they were set in the FIFO group.

Please modify using the Price menu if needed.

Edit FIFO Group –

Press the icon to bring up a screen listing the existing groups that you or others have created.

Edit FIFO Group

Edit Group #1 >

Edit Group #2 >

Use the Save Group icon to save the changes made to the group.

Use an icon to choose a group to be edited and a screen will come up which will allow you to edit the chosen group.

If you do not save the changes you make by pressing

Edit FIFO Group

1) Save Group 301, 302, and 7 more> the Save Group icon, your work will be lost!

Use the icons to select a tray to edit.

Trays

1) Tray #1 >

2) Tray #2 >

3) Tray #3 >

4) Tray #4 >

5) Tray #5 >

Once a tray is selected a screen will come up that will allow you to edit all the selections on that tray.

Tray #1 FIFO Selections

Set All >

Press the Set All icon will include all selections on the tray in the group. A check will appear for each selection. Press

Clear All >

101

102

103

104

√

105 √ the Clear All icon will remove all selections on the tray from the group. All checks for selections will disappear.

Press an icon for an individual selection will check or uncheck that selection from the group. Checks will appear and disappear for the chosen selection.

106 √

107 √

108 √

109 √

When selections are complete press the to return to Edit FIFO Group and press the Save Group icon to save changes.

If you do not save the changes you make by pressing the Save Group icon, your work will be lost!

Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

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Remember to return to the screen with “SAVE GROUP” icon; press the Save Group icon to save the changes you have made to the group or your changes will be lost!

. FIFO Mappings –

Press the icon to bring up a tray list.

Use an icon to bring up a list of the selections on the selected tray.

FIFO Mappings

Tray #1 >

Tray #2 >

Tray #3 >

Tray #4 >

Tray #5 >

Tray # 2 FIFO Selections

201 Group #1

202 Group #1

203 Group #1

204 unassigned

205 unassigned

206 unassigned

207 unassigned

208 unassigned

209 unassigned

The selection list will tell you what group each selection is assigned to, or that it is unassigned.

Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

UPC (Universal Product Codes)/EAN(Article Numbering System) Codes – Press the icon to bring up a list.

UPC/EAN Codes

Clear all Products >

Tray #1 >

Tray #2 >

Tray #3 >

Tray #4 >

Tray #5 >

Press the icon will bring up a tray list of UPC/EAN Codes.

Press an icon to choose a tray. Choosing a tray will bring up a screen listing all the selections on that tray.

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Tray #2

Clear all Products >

201 201

202 202

203 203

The “UPC/EAN Code” will be listed on the same line as the selection. The code is the same as the selection number.

Press the numeric icons for a selection will open a window that will allow you to set another code number for that selection using the numeric keypad.

204 204

205 205

206 206

207 207

208 208

209 209

All UPC/EAN codes are numeric only, you cannot enter letters.

You can use the “Shopping Cart” button to delete a character.

Press the “Done” icon to accept the changes to the code, or use the X icon to back out.

Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

4. Shopping Cart Set-Up – Press the icon to bring up a list.

Press the ion brings up a screen listing two options for setting up the shopping cart function.

Shopping Cart Setup

Shopping cart size

Max Fund Amount

$0.00

. Shopping Cart Size –

Press the icon opens a window allowing you to set

the maximum number of items to be placed in the shopping cart so they can

be purchased in one transaction.

Shopping Cart Setup

1) Shopping cart size

2) Max Fund Amount

$0.00

Use the numeric icons to edit the number of items that may be placed in the

cart. The maximum number of items that can be placed in the cart is eight (8).

Use the “Done” icon to accept the change.

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Maximum Fund Amount –

Press the icon opens a window allowing you to set the maximum value of items placed in the shopping cart.

Shopping Cart Setup

1) Shopping cart size

2) Max Fund Amount

$0.00

The recommended value should be calculated by multiplying the number of

items allowed in the cart by the highest price set in the machine.

Use the numeric icons to edit the value of the items.

Use the “Done” icon to accept the change.

5. View Planogram – Press the icon to bring up a tray list.

Press the icon will bring up a tray list.

101 102 103 104 105 106 107 108 109

$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

201 202 203 204 205 206 207 208 209

$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

301 302 303 304 305 306 307 308 309

$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

401 402 403 404 405 406 407 408 409

$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

501 502 503 504 505 506 507 508 509

$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

The tray list will show you the selections on the tray along with the product codes and prices.

Press the

(delete) icon to back out.

Custom Planograms can be downloaded in the machine from a memory (USB) stick.

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6. SPECIAL VEND MODES

……Press the icon to bring up a screen.

Press the icon will bring up a screen listing all of the functions that can be accessed within this group.

Use the icons to choose a function.

Special Vend Modes

Free vend Off

Use the icon to toggle between On and Off for the Free Vend function.

Winner Mode

Combo Vends

Token Enabled

Rapid Vend No

Choosing a function will bring up the first screen of the chosen function.

MultiVend Discount >

1. Free vend – Press the icon.

Press the icon will toggle an entry in a window on the first screen between On and Off.

Special Vend Modes

1) Free vend Off

2. Winner Mode – Press the icon to bring up a screen.

Press the icon will bring up a screen that will prompt you to press the Add Group icon.

Winner Mode

Add Group >

This screen has only one option at this point.

Once a group has been created, this screen will be expanded to include more options for control and editing of the group.

Press the icon will bring up a screen allowing you to create a group of selections to operate in the

Winner Mode. It is divided into multiple sections.

The Add New Winner Group icon is used to save the group you create. If you fail to save the group you create, your work will be

Add Group

Add New Winner Group nothing selected lost!

Press the Mode icon allows you to toggle the setting between Winner and Prize. If Winner is selected, the chosen product is given and credit returned. If Prize is selected, the chosen product is given and a second product (the Prize) is also given.

Press the Frequency icon allows you to determine the frequency or how often a Winner Vend happens, based on the number of successful vends completed.

Press the numeric icons to set the number of vends.

Press the “Done “ icon to save the number set.

Parameters

Mode

Trays

Tray #1

Tray #2

Tray #3

Tray #4

Tray #5

Prize

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The Prize icon only appears if the Prize Setting has been chosen in the Mode menu.

Press the Prize icon will open a live window allowing you to enter the selection number for the product that will be given as a Prize in a winner vend, using the numeric icons. Press the “Done” icon to save the number set.

Tray #2 Winner Selections

Set All >

The last section of the screen is a tray list. Use an icon to choose a tray. The icons will vary depending on your previous choice of

Winner or Prize.

Clear All >

201

202

203

√

204 √

205 √

Choosing a tray will bring up a screen that displays the selections on the chosen tray. There is a second screen.

206 √

207 √

208

209

√

Use the Set All icon to include all the selections on the tray in the group. Use the Clear All icon to remove all selections on the tray from the group.

Use the selection icons to check or un-check the selections to be included or removed from the group.

Checked selections are the selections included in the group. Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

Use the from all trays.

to leave one tray so that you can enter another. Selections can be chosen for a group

Once all your choices have been entered, you MUST return to Add New Winner Group Group icon on the screen and press it to save the group. This will save all your choices and create a group. If you fail to save the data for your group, the data will be lost!

Once a group has been created, the original screen will be expanded to include more functions for managing the Winner Mode function.

Winner Mode

Add Group >

Delete Group >

Edit Group >

Winner Selections >

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2 . Delete Group – Press the icon to bring up a screen listing the existing groups.

Delete Group

Delete Group #1 >

Use the icons to select the group to be deleted and a screen will

Delete Group #2 > come up asking if you are sure you want to delete the group.

Are you sure you want to delete group #2?

Yes

Respond using the Yes or No icon.

. Edit Group –

Press the icon to bring up a screen listing the existing groups.

Edit Group

Edit Group #1 >

Edit Group #2 >

Use an icon to choose a group to be edited and a screen will come up which will allow you to edit the group.

Edit Group #1

1) Save Group 101, 102 and 7 more>

Parameters

Mode Prize

Use the Save Group icon to save the changes made to the group

Trays

Tray #1

Tray #2

Tray #3

Tray #4

Tray #5

Use the icon to select a tray to edit. Once a tray is selected a screen will come up that will allow you to edit all the selections on that tray.

Edit Group

Set All >

Press the Set All icon will include all selections on the tray in the group. A check will appear for each selection.

Clear All >

201

202

203

√

Press the Clear All icon will remove all selections on the tray from the group. All checks for selections will disappear.

204

205

√

206 √

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Press an icon for an individual selection will include or remove that selection from the group. Checks will appear and disappear for the chosen selection.

Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

Checked selections are included in the Group.

When you have finished Editing, you MUST return to the screen with “SAVE GROUP” and press the Save Group icon to save the changes you have made to the group. If you fail to save your changes, the changes will be lost!

. Winner Selections Mappings –

Press the icon to bring up a screen.

Winner Selections Mappings

Tray #1 >

Tray #2 >

Tray #3 >

Press the icon will bring up a screen listing all the trays.

Use an icon to choose a tray.

Tray #2 Winner Selections

201 Group #1

Tray #4 >

Tray #5 >

Choosing a tray will bring up a list of the selections on that tray.

202 unassigned

203 unassigned

204 unassigned

205 unassigned

The right side of the selection list will tell you what group each selection is assigned to, or that it is unassigned.

206 unassigned

207 unassigned

208 unassigned

209 unassigned

3. Combo Vends – Press the icon to bring up a screen.

Press the icon will bring up a screen listing two options.

Combo Vends

Press the Discount Type icon will toggle the setting in a window between Value and Percent.

Discount Type

Add New Combo

Percent

This will set the way the discount is used, either a set monetary amount (value) or as a percentage of the purchase.

Delete Promotion

Edit Promotion

Combo Vend Selection

Press the Add New Combo icon will bring up a screen allowing you to create a new combo group.

Once a group has been created, the original screen will be expanded to include more options for control and editing of the group. See in grey above.

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Add New Combo Promotion

Add New Combo Promotion

Groups Not Selected>

Number of Groups in Promotion

Discount Percentage

Discount All No

Edit Group 1 0 Selected>

Edit Group 2 0 Selected>

Enable Custom Message Yes

Message (only visible when Enable is set to Yes)

The Add New Combo icon is the save button for your Combo. If you fail to save the combo you create, your work will be lost!

1. Press the Add New Combo icon once you have created it.

If you do not use this icon to SAVE YOUR

WORK after you are done with all the other settings, your work will be lost!

Note: this functionality is available as long as you have selections assigned to the combo groups.

2. Press the Number of Groups in Promotion icon will toggle the active setting in the window between 2 and 3 Number of Groups in the Combo Promotion. This setting determines the number of groups of products that will be involved in the Combo.

A. The 2 setting will involve two groups of products.

Example – (Chips, Candy Bar)

B. The 3 setting will involve three groups of products.

Example – (Chips, Candy Bar, Cold Drink)

If 3 setting is selected, an additional line will appear further down in your screen. It will have the title of

“Edit Group 3” and show the number selected as do the other two groups. The icons for the functions below will also shift to reflect the additional line.

3. Press the Discount Percentage icon will open a window that will allow you to enter a Discount

Percentage for the promotion using the numeric icons. Press the “Done” icon to accept the new number.

4. Press the Discount All icon will toggle the active setting in the window for Discount All between Yes and No.

A. Selecting YES will apply the discount to each of the items in the Combo.

B. Selecting NO will apply the discount to only the last item in the Combo.

5. Press the icon to Edit Group1 will bring up a tray list.

A. Choosing a tray icon will bring up a screen listing all the selections on that Tray . The list has more than one screen.

B. The checked selections are the selections that are currently included in the group.

C. Use the numeric icons to check or un-check selections as needed.

6. Press the icon to Edit Group 2 will bring up a tray list

A. The editing of Group 2 is the same as for Group1.

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7. Press the icon to Edit Group 3 (if Number of Groups in was set to 3) will bring up a tray list.

A. This option will only appear if the three group setting has been chosen

previously with the Number of Groups in Promotion menu.

B. The editing for Group 3 is the same as for Group1.

8. Pressing the “Enable Custom Message” icon will toggle the setting in the live window between Yes and

No. When Yes is selected, an additional line will appear at the bottom of the screen titled “Message”.

9. Press the icon for “Message” will open a live window allowing you to enter a custom message using a alpha numeric keypad.

Add New Combo Promotion

Message

A B C D E F G

H I J K L M N

O P Q R S T U

V W X Y Z

123 Aa #@ X Done

Press the icons on the display to cycle between alpha (upper case & lower case) and numeric (123) characters. Once your message is complete, press the “Done” icon to save message.

Once a group has been created, the original screen will be expanded to include more options for control and editing of the group.

Combo Vends

Discount Type Percent

Press the Discount Type icon will toggle the setting in a window between Value and Percent.

Add New Combo

Delete Promotion

This will set the way the discount is used, either a set monetary amount or as a percentage of the purchase.

Edit Promotion >

Combo Vend Selection >

Press the Add New Combo

will bring up a screen allowing you to create Another New Combo group.

The new Combo Group will be created in the same way as the first, with all the same rules in effect.

Press the Delete Promotion icon will bring up a screen listing the existing groups that can be deleted.

Delete Promotion

Delete Promotion #1 >

Delete Promotion #2 >

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Use the Yes or No icon to select the group to be deleted and a screen will come up asking if you are sure you want to delete the group.

Are you sure you want to delete group #2?

No Yes

Press the Edit Promotion icon

will bring up a screen listing the existing groups that can be edited.

Use an icon to choose a group to be edited and a screen will come up which will allow you to edit the group.

Edit Promotion

Edit Promotion #1 >

Edit Promotion #2 >

Use the Edit Promotion ## icon to save the changes made to the group after you have finished editing .

It is the save button for your group. If you fail to save the changes, the work you have done editing will be lost!

Edit Promotion #

Use the numeric icons to select a promotion group Save Promotion Save Promotion>

Number of Groups in Promotion

Discount Percentage

Discount All

Edit Group 1 9 Selected>

0 to edit.

Once a group is selected a screen will come up that will allow you to select a tray, then a screen will come up that will allow you to edit all the Edit Group 2 9 Selected>

Enable Custom Message Yes

Message (only visible when Enable is set to Yes) selections on that tray.

Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

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Edit Selections

1) Set All >

2) Clear All >

101 √

102

107

108

109

√

103 √

104 √

105 √

106 √

√

Press the Set All icon will include all selections on the tray in the group. A check will appear for each selection.

Press the Clear All icon will remove all selections on the tray from the group. All checks for selections will disappear.

Press an icon for an individual selection will include or remove that selection from the group. Checks will appear and disappear for the chosen selection.

The list uses more than one screen, use the top and bottom of the

OK Key to scroll to the desired selection.

Checked selections are included in the Group.

When you have finished Editing, you MUST return to the screen with “SAVE GROUP” icon and press it to save the changes you have made to the group. If you fail to save your changes, the changes will be lost!

Press the Combo Vend Selection Mapping

will bring up a screen showing Tray icons.

Press a Tray icon will bring up a screen that will let you see the Combo Vend Selections for that Tray.

Combo Vend Selection Mapping

Tray #1 >

Tray #2 >

Tray #3 >

Tray #4 >

Tray #5 >

Choosing a tray will bring up a list of the selections on that tray.

The right side of the selection list will tell you what group each selection is assigned to, or that it is unassigned.

Tray #2 Combo Selections

201 Promo #1

202 Promo #1

203 Promo #1

204 Promo #1

205 Promo #1

206 unassigned

207 unassigned

208 unassigned

209 unassigned

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4. Token Enable – Press the icon to bring up a screen.

Press the icon will bring up a tray list.

Use an icon to choose a tray.

Choosing a tray will bring up a screen that will allow you to include or remove selections that will work with tokens and coupons.

Tray #2

Set All >

Clear All >

201

202

203

√

Token Enable

Tray #1 >

Tray #2 >

Tray #3 >

Tray #4 >

Tray #5 >

Press the Set All icon will include all selections on the tray to accept Token for a Vend. A check will appear for each selection.

Press the Clear All icon will remove all selections on the tray to accept Token for a Vend. All checks for selections will disappear.

Press an icon for an individual selection will include or remove that selection to accept Token for a Vend. Checks will appear and disappear for the chosen selection.

IMPORTANT: Tokens must also be enabled in the Money

204

205 √

Menu under Bill Acceptance in order to work. Also, your coin mechanism and/or bill validator must be tuned and/or

206 configured to accept the token or coupon you are using.

5. Rapid Vend – Press the icon to bring up a screen.

Press the icon will toggle the setting in the live window between No and Yes.

1. When set to No, the shopping cart is active and you can use it to purchase multiple items in one transaction. The Buy

Special Vend Modes

Free vend

Winner Mode

Combo Vends

Token Enabled

Rapid Vend

MultiVend Discount

Off

More icon is used to select another purchased item. The

Purchase icon must be used to complete the transaction.

2. When set to Yes, the shopping cart is disabled and the transaction is completed when the selection is made and delivered. The Purchase icon is not used to complete the transaction.

Set to No.

2. Set to Yes.

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6. MultiVend Discount – Press the icon to bring up a screen.

Press the icon will toggle the setting in the live window between No and Yes.

When set to No, the display will show the below message.

MultiVend Discount

MultiVend Discount Enable No

All selections in a cart with two or more items will be discounted by the percent amount specified.

When set to Yes, the display will show the below message.

Press the Percent Discount icon to open a window to allow setting the percent number to discount.

MultiVend Discount

MultiVend Discount Enable

Percent Discount amount specified.

Yes

All selections in a cart with two or more items will be discounted by the percent

Use the arrow to delete last number entered. Press the “Done” icon to save the percent you wish to Discount MultiVends.

7. MONETARY

…………………….… Press the icon to bring up a screen.

Press the icon will bring up a screen listing all of the functions that can be accessed within this group.

Use the icons to choose a function.

Choosing a function will bring up the first screen for that function or toggle choices.

Monetary

Coins In/Out

Bill Validator

Bill Validator MDB Level 1

Coin Mechanism MDB Coin Mechanism

Coin Mech MDB Level 3

MDB

Bill Validator MDB Level 1.

Coin Mech MDB Level 3.

Card Reader A No Card Reader

Card Reader B No Card Reader

Onboard Cashless Enable No

Bill Acceptance >

Correct Change Parms >

Stack Bills Wait

Cash Discount None

Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

Current settings are listed on the right side of the line.

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1. Coins In/Out – Press the icon to bring up a screen.

Press the icon will bring up a screen divided into two sections.

Coins In/Out

Stop dispensing

Coin

Count Value

1. The top section is a table listing the type of coin, the number of coins, and the value of the coins.

0.25 0 $ 0.00

0.05 > press the Stop dispensing icon.

0.10 >

0.25 >

Setup channels > Press the icon to Setup channels.

Press the Setup channels icon will allow you to toggle the setting in the live window between On and

Off.

The ON setting – Enables the Auto-detection feature for the machine.

The OFF setting – brings up a screen allowing you to use the numeric icons to check and un-check the channels.

Channels Visibility

Use the icon to toggle the Auto-Detection feature between On and Off.

Auto detection Off

Channel #1 √

Channel #2

Channel #3

√

If set to Off use the icons to check and un-check the channels.

The checked channels are active.

Channel #4

Channel #5

Channel #6

Channel #7

Channel #8

Channel #9

Channel #10

√

The list uses more than one screen.

Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

Channel #11

Channel #12

Channel #13

Channel #14

Channel #15

Channel #16

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2. Bill Validator – Press the icon to toggle the setting between MDB and No Bill Validator.

Press the icon will allow you to toggle the setting in the live window between MDB and No Bill

Validator. The current setting is displayed at the right.

Monetary

1) Coins In/Out

2) Bill Validator

MDB

Monetary

1) Coins In/Out

2) Bill Validator No Bill

3. Coin Mechanism – Press the icon to bring up a screen.

Press the icon will bring up a screen allowing you to choose the type of coin mechanism being used.

Monetary

Use the icons to select the type of coin mechanism in the machine.

Coin Mechanism

MDB Coin Mechanism

Coin Mech MDB Level 3

Card reader A No Card Reader

The checked option is active.

Use the “Done” icon to accept any changes.

No Mech

MDB Mech

Exec Mech

√

4. Card Reader A – Press the icon to bring up a screen.

Press the icon will bring up a screen allowing you to choose the card reader type being used.

Monetary

Card Reader A

No Card Reader

MDB Card Reader

√

Use the icons to select the type of card reader being used in the machine.

The checked option is active.

Use the “Done” icon to accept any changes.

5. Card Reader B – Press the icon to bring up a screen.

Press the icon will bring up a screen allowing you to choose the card reader type being used.

Use the icons to select the type of card reader being used in the

Monetary

Card Reader B

No Card Reader

MDB Card Reader

√ machine.

The checked option is active.

Use the “Done” icon to accept any changes.

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6. Onboard Cashless Enable - Press the icon to bring up a screen.

Press the icon to toggle the Onboard Cashless Enable feature between No and Yes.

Monetary

Coins In/Out >

Bill Validator

Bill Validator MDB Level 1

MDB

Coin Mechanism MDB Coin Mechanism

Coin Mech MDB Level 3

Card Reader No Card Reader

Onboard Cashless Enable No

Bill Acceptance >

Correct Change Parms >

7. Correct Change Parms – Press the icon to bring up a screen.

Press the icon will bring up a screen listing all of the functions that can be accessed within this group.

Declining Balance –

Press the icon to toggle

Correct Change Parms

Declining Balance No Yes between Yes and No.

When the YES setting is selected, a declining

Force Vend

Allow Consumer Overpay

No Yes

Accept On Low Change $0.00

Low Change Message $1.00

Credit For Failed Vend Return Change

No Yes balance will be allowed. This means that when money is inserted and a purchase is made, the change will be held for a period of time so that a second purchase can be made without re-inserting the money.

When the NO setting is selected, a declining balance will not be allowed. The change will be returned without delay at the end of a successful purchase.

Force Vend –

Press the icon to toggle between Yes and No.

When the YES setting is selected, Forced Vend will be allowed. This means no change will be returned without a purchase.

When the No setting is selected, Forced vend is not allowed. This means change may be returned prior to purchase or selection.

Accept On Low Change –

Press the icon to bring up a screen

This will open a window allowing you to enter an amount using the numeric icons. This amount is the maximum amount of money that will be accepted by the machine when the coin mechanism is low on coins and may not be able to make change for a purchase.

The default setting is $0.00 and setting an amount higher than that could cause the customer to be shortchanged.

Bill acceptance will not be allowed if there is less change than the value of the bill available to be returned.

Once the amount has been entered, use the “Done” icon to accept the new amount.

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Low Change Message –

Press the icon to bring up a screen.

This will open a window allowing you to enter an amount using the numeric icons.

This amount is the amount of change, that when reached, will cause a low change message to be displayed on the screen.

Once the amount has been entered, use the “Done” icon to accept the new amount.

Credit for Failed Vend –

Press the icon to bring up a screen.

Press the icon will bring up a screen that allows you to set an option in the case of a failed vend.

Correct Change Parms

Credit For Failed Vend

Return Change

Allow Consumer Overpay No

Return Change

Hold Credit

X Done

√

Yes Use the icons to check and un-check the action that will happen in the case of a failed vend.

Return Change -

Return the credit to the customer.

Hold Credit - Hold the credit to allow another vend attempt.

Press the “Done” icon to accept the new setting.

Allow Consumer Overpay –

Press the icon to toggle between Yes and No.

This will change the setting in the live window between Yes and No. This allows you to set an option in the case there is not enough change to pay back, but will allow overpay and a vend.

When the YES setting is selected, Consumer Overpay will be allowed. This means the vender is allowed to vend with the risk of not being able to return the full amount of change.

When the No setting is selected, Consumer Overpay is not allowed. This means the vender is not allowed to vend unless it is able to return the full amount of change.

8. Stack Bills – Press the icon to bring up a screen.

Press the icon will bring up a screen listing all of the functions that can be accessed within this group.

Use the icons to check and un-check the action that will happen when a bill is inserted in the validator.

Monetary

Stack Bills

Wait

Stack Immediately

√

8. Cash Discount – Press the icon to bring up a screen.

Press the icon will bring up a screen listing all of the functions that can be accessed within this group.

Currently this item is not used.

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8. SYSTEM SETTINGS

………….Press the icon to bring up a screen.

Press the icon will bring up a screen that will allow you access to the functions in this group.

Use the icons to choose a function.

Choosing a function will bring up the first screen for that function or toggle choices.

System Settings

Machine Information >

Time And Date >

Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll

Language >

DTS (data transfer system) >

Software Updates > through the multiple screens if needed.

Backup / Restore >

Clone (copy) Configurations >

Clone Board >

Screen Brightness >

LED Color Blue

Idle Time Out 30s

Current settings are listed on the right side of the line. Advertisements >

Custom Messages >

Automatic Reboot Settings >

Skip Main Menu No Yes

Machine Information – Press the icon to bring up a screen.

Press the icon will bring up a screen allowing you to select to set the Machine ID or set the Machine

Location.

Machine Information

Press the icon for “ Machine ID ” will open a live window allowing you to enter a Machine ID using an alpha numeric icon keypad. Use the numeric icons to choose a number to be entered

Machine ID

BevMaxG in place of BevMaxG. Once the number has been entered, use the “Done” icon to accept the entry.

Machine Location

Location Not Set

Press the icon for “

Machine Location

” will open a live window allowing you to enter a Machine

Location using an alpha numeric icon keypad. Use the alpha numeric icons to enter the vender location.

Once the information has been entered, use the “Done” icon to accept the entry.

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Time and Date – Press the icon to bring up a screen.

Press the icon will bring up a screen allowing you access to the various settings in the function.

Use the icons to choose a setting to be changed.

Time and Date

Time Zones

Eastern

Time Format

Date Format

use 24h

North American (MM/DD/YYYY)

Choosing a setting will bring up a screen allowing the setting to be altered.

If the time or date is changed, the machine will re-boot on the next door closure.

Machine will be rebooted after next door closure if time or date gets changed

Time

09:33

Date

02/19/2013

Time and Date

Time Zones

Time Format

Eastern use 24h

Date Format

North American (MM/DD/YYYY)

Machine will be rebooted after next door closure if time or date gets changed

Alaska

Aleutian

Arizona

Central

Dublin

East Indiana

Eastern

Hawaii

Indiana – Starke

London

Michigan

Mountain

Pacific

Pacific-New

Samoa

√

Time Zones - Press the icon will open a live window allowing you to enter select the Time Zone by location.

Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll through the multiple screens if needed.

Use the icon to choose the Time Zone to be set.

Use the “Done” icon to accept the chosen selection.

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Time and Date

Time Zones

Time Format

Date Format

Eastern use 24h

North American (MM/DD/YYYY)

Machine will be rebooted after next door closure if time or date gets changed

Use 24 Hour (military) √

Use AM / PM

Time and Date

Time

Date

HH:MM

02/19/2013

Time and date -

Press the icon will open a live window allowing you to select the Time Format for displaying the time.

Use the icons to choose a format. The selected format will be checked.

Use the “Done” icon to accept the chosen selection.

Time and Date

Time Zones

Time Format

Eastern use 24h

Date Format

North American (MM/DD/YYYY)

Machine will be rebooted after next door closure if time or date gets changed

North American (MM/DD/YYYY) √

European (DD/MM/YYYY)

Date Format -

Press the icon will open a live window allowing you to enter select the Date Format.

Use the icons to choose a format. The selected format will be checked.

Use the “Done” icon to accept the chosen selection.

Time -

Press the icon will open a live window allowing you to set the Time.

Use the numeric icons to set the Time.

Use the “Done” icon to accept the chosen selection.

Time and Date

Date

MM/DD/YYYY

Date Press the icon will open a live window allowing you to set the Date.

Use the numeric icons to set the Date.

Use the “Done” icon to accept the chosen selection.

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Language – Press the icon to bring up a screen.

Press the icon will bring up a screen with language options.

Language

Service Application

User Interface

English-US

Use the icons to choose a function.

Choosing a function will bring up the first screen for that function or toggle choices.

Service Application -

Press the icon for Service Applications will bring up a screen that displays available languages for the service menus.

Language

Service Application

User Interface

English-US

Use the icons to choose an option. The chosen option will be checked. Use the “Done” icon to accept the chosen selection.

Nederlands

English-UK

English-US √

User Interface -

Press the icon for User Interface brings up a screen listing the choices for applying languages that will display to the customers.

Press the icon will bring up a screen listing two

Language

Enable Languages >

Default Language English-US options.

Use the icons to choose a function. Choosing a function will bring up the first screen for that function.

Enable Languages

English

English-US

Nederlands

√

Enable Languages -

Press the icon will bring up a screen allowing you to select the language that is to be enabled in User Interface applications.

Use the icons to choose an option. The chosen option will be checked. Use the “Done” icon to accept the chosen selection.

Default Languages

Enable Languages >

Default Language

English-US

English-US √

Default Language –

Press the icon will open a screen showing the selected default language as checked and listed in the open window. This is the language that will be used in User Interface applications. Use the

“Done” icon to accept the chosen selection.

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DTS (data transfer system) – Press the icon to bring up a screen.

Press the icon will bring up a screen listing the functions in this group.

DTS

DTS Standby mode DEX

DTS Audit List >

CA304 / CA308 Data Type Numeric

Use the icons to choose a function.

Choosing a function will bring up the

Data Reset after Transfer

Event Data Reset after Transfer

Reset

Passcode Reset >

DTS Cache Settings > first screen for that function, or toggle settings.

DTS Standby mode - Press the icon will bring up a screen allowing you to choose the way the Data is transferred.

DTS

DTS Standby mode

DTS Audit List

DEX

Use the icons to choose a function. The selected option will be checked. Use the “Done” icon to accept the chosen selection.

CA304/CA308 Data Type

Numeric

Onboard Cashless Data

DA DB

*Domestically the setting will typically be set for DEX.

Data Reset on Transfer

DDCMP

DEX √

DTS Audit List - Press the icon will bring up a screen divided into two sections.

Use the icons to select an action. Selecting an action will cause all the items in the audit list to change status to active or in-active depending on the icon used.

DTS Audit List

Set All >

Clear All >

DTS Audit List

ID 1 √

Use the icons to change the status of individual lines.

Checked lines are active. This gives you the ability to shorten the DEX file. Do not remove items without checking with your

DEX provider or manufacturer representative. Some selection lists use more than one screen. Use the top arrow and bottom arrow on the right side of the screen to scroll through the

ID 4

ID 5

VA 1

VA 2

VA3

BA 1

√

√ multiple screens if needed.

Audit list that is available is as follows:

ID 1, ID 4, ID 5. VA 1, VA 2, VA 3. BA 1. CA 1, CA 2, CA 3,

CA 4, CA 7, CA 8, CA 9, CA 10, CA 15, CA 17, CA 22. CB 1.

DA 1, DA 2, DA 3, DA 4, DA 5, DA 6, DA 10. DB1, DB2,

DB3, DB4, DB5, DB6, DB10. TA 1, TA 2. PA 1, PA 2, PA 3,

PA 4, PA 5, PA 7, PA 8. EA 1, EA 2, EA 3, EA 4, EA 5, EA 6.

MA 5. LA 1.

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CA304.CA308 Data Type -

Press the icon will bring up a screen allowing you to choose the way to display Bill Data in these files.

Use the icons to select an option. The Currency setting will display bills as a monetary value. The

DTS

DTS STANDBY MODE

DTS Audit List

CA304/CA308 Data Type

Onboard Cashless Data

DEX

Numeric

DA DB

Numeric setting will display bills as the number of bills.

Once the option is selected, use the “Done” icon to

Data Reset on Transfer

Currency

Numeric √ accept the changes.

Onboard Cashless Data – Press the icon will transfer the setting in a live window from DA to DB.

DTS

DTS STANDBY MODE

DTS Audit List

CA304/CA308 Data Type

Onboard Cashless Data

Data Reset on Transfer

Event Reset on Transfer

Numeric

DA DB

Reset

DEX

Reset No

DA/DB Setting. DA refers to the first cashless module in the machine and DB refers to the second

Passcode Reset >

DTS Cache Settings > cashless module in the machine (if installed).

Data Reset on Transfer -

Press the icon will transfer setting in a live window between RESET and NO.

If the RESET setting is active, all the resettable data will be reset to zero upon successful completion of a data transfer.

If the NO setting is active, the resettable data will not be reset.

Event Reset on Transfer -

Press the icon will transfer setting in a live window between RESET and

NO.

If the RESET setting is active, all the event data will be reset upon successful completion of a data transfer.

If the NO setting is active, the event data will not be reset.

Passcode Reset -

Press the icon for Passcode Reset will bring up a screen asking if you are sure you want to reset the passcode. This function does not work and will be removed in all future software revisions.

Are you sure you want to

Reset the passcode?

Press the Yes icon to choose to reset the passcode.

Note: This feature does not work at this time.

Press the No icon to choose not to reset the

Reset No passcode.

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DTS Cache Settings - Press the icon will bring up a screen for DTS Cache Settings.

DTS Cache Settings

Enable DTS Cache No Yes

Press the icon to toggle between No and Yes. When set to No, DTS Cache is disabled or off.

This option enables DTS to build data every 5+ minutes to allow for quicker

DTS data reads.

When set to Yes, DTS Cache is enabled or turned on.

Press the DTS Cache Interval icon to open the window to allow you to change the time. Press the

DTS Cache Settings

Enable DTS Cache No Yes numeric icons for the time interval you wish to use.

Use the “Done” icon to accept the time selected.

DTS Cache Interval 5

This option enables DTS to build data every 5+ minutes to allow for quicker

DTS data reads.

Software Updates – Press the icon to bring up a screen.

Press the icon will bring up a screen with only one option.

Press the Start to update icon will choose the option.

Software updates

Start To Update >

Atlas folder is not found on the flash drive.

Choosing the option will bring up a screen prompting further action.

If you have no memory stick installed in USB Port 3 – A screen will come up stating that the Atlas folder is not found, Re-Plug the

Stick and Re-Boot the Machine.

If a memory stick is installed in USB port 3 – A screen will come up listing the files available on that stick that can be used for an Up-Grade.

Use an icon to choose the file to be used for the Up-Date.

Item / Action

Use a numeric Key to Start to Up-Date. This may take several

6wide_2619 (BIN) custom_filename (BIN) minutes. When done, shut down the machine and re-start.

Start To Update

Note: It is recommended that a backup copy always be made before Up-Dating software.

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Backup / Restore – Press the icon to bring up a screen.

Press the icon will bring up a screen listing the available options for this function.

This function is used to create, save, and re-store configuration settings within a machine.

Use the icons to choose an option.

Backup/Restore

Make New Backup >

Choosing an option will bring up a screen asking if you are sure you want to complete the action.

Backup #1 or

No backups found.

Restore Factory Backup >

Press the Make new Backup icon to make a new backup file.

Are you sure you want to start

Yes

Press the YES icon, or the NO icon. backup creating? It will take a

Few seconds, please wait.

1. Use the Yes icon to make a new backup. They are listed by number. The new

backup will be a copy of the currently set prices, product codes, motor pairings

and any other options you have set up in the currently loaded firmware.

Use a numeric icon to choose the stored backup copy you wish to restore to.

3. Use a numeric icon to restore the factory backup

Press the Restore Factory Backup icon to restore factory backup.

Do you want to reset all settings to defaults? (machine will be rebooted).

Yes No

When the Yes icon has been pressed, the restore will begin. After it has been restored the lights will come back on and you are ready to test the machine to be sure it is set the way you want it.

You do not have to reboot the machine.

When the No icon has been pressed, nothing will be changed or restored.

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Clone (copy) Configurations – Press the icon to bring up a screen.

Press the icon will bring up a screen listing the available options for this function.

This function is used to load a memory stick that can be used to copy the current configuration settings from a machine to other machines, making them all identical.

Clone Configurations

If there is no USB flash drive plugged in USB Port 1 on the

Control Board, a screen will come up saying, flash stick not found, please replug it and reboot machine.

Atlas folder is not found on the flash drive.

Prepare Flash Drive

Before attempting to copy a configuration you must create a folder named atlas on a USB flash drive using a computer. The USB flash drive will then need to be inserted in to any available USB port 1 on the Control Board. Note: USB 1 is where the radio is connected if using on board telemetry. Do not unplug the radio.

After preparing the flash stick and inserting it in to an available USB Port.

Create Configuration Clone

Function

Create Configuration Clone

Press the icon will bring up a screen that allows you to load the memory stick. There are two options:

Function

Name Clone

Make Clone

Press the Name Clone icon will open a window that will allow you to give the clone a name using the icons. The stick can contain more than one clone.

Press the Make Clone icon will save the clone to the memory stick using the name you have given it.

Function

Create Configuration Clone

Your name from 100003557

Once the clone has been saved to the stick, the first screen will be expanded to include all the clones that are saved to the stick.

Press the icon to choose a clone will bring up a screen with two

Another clone options.

Install/Remove Configuration Clone

–

Function

Install Press the Install icon will bring up a screen asking if you are sure

Remove Clone From Stick you want to install the clone.

Press the Remove Clone from Stick icon will bring up a screen asking if you are sure you want to remove the clone from the stick.

In both cases, respond by pressing the icon.

A. Press the YES icon – and the action will be carried out.

B. Press the NO icon – and the action will not be carried out. The screen will

return to the previous choices.

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Clone (copy) Board– Press the icon to bring up a screen.

Press the icon will bring up a screen listing the available options for this function.

This function is used to load a memory stick that can be used to copy the current board information from this vender.

Clone Board

Atlas folder is not found on the flash drive.

Screen Brightness – Press the icon to bring up a screen.

Press the icon will bring up a screen that has two options.

Screen Brightness

Press the Screen brightness icon will open a window that allows you to enter a new setting for the screen brightness. 79 is the

Screen Brightness 79

Save Current Brightness > default value.

Use the icons to enter a new value from 10 to 90. Use the Done icon to accept the new setting selected and change the screen brightness.

Press the Save Current Brightness to save the new value and return you to the Systems Settings Menu.

LED Color – Press the icon to bring up a screen.

Press the icon will bring up a screen listing the available options for setting the LED color.

LED Color

Press the color icon to check the desired color. The checked color will be the color used.

Idle Timeout

Advertisements

Blue Press the Done icon to lock in your choice and the color of the

LED‘s will change and you will be returned to the menu.

Custom Messages

Automatic Reboot Settings

Blue √

White

Red

Green

Purple

Orange

Yellow

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Idle Time Out – Press the icon to bring up a screen.

Press the icon will open a window allowing you to enter a new time to set the time in seconds for idle time out to return to operation using the touch pad.

System Settings

LED Color

Idle Timeout 30s

Advertisements >

Custom Messages >

Automatic Reboot Settings >

Skip Main Menu No

Blue

Yes

Use the numeric icons to enter a new value from 15 seconds to

100 seconds. Use the center of the Done icon to lock in the new time.

30 seconds is the default time.

Advertisements – Press the icon to bring up a screen.

Press the icon will bring up a screen listing five options.

Advertisements

Selection √

Use the icons to check or uncheck the options.

The checked options are active.

Generic

ComboVend

MonetaryCards

MonetaryMoney

√

CreditCard Types Accept >

The default setting is for all five to be checked or active.

This menu will show all advertisements that are currently loaded on the machine. It is not necessarily just the five listed, since the customer may have uploaded an advertisement configuration.

If CreditCard Types Accept is selected, a list of card types will be displayed. Use the icons to check or uncheck the options.

CreditCard Types Accept

Visa

Master Card

American Express

Discover

√

ID Card

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Custom Messages – Press the icon to bring up a screen.

Press the icon will bring up a screen listing the options for messages.

Press the Use Vending Screen Message or Use Idle Screen

Custom Messages

Message icons to check or uncheck the option to use the message. Note: Vending Screen Message and Idle Screen

Message options only appear if Options at Use Vending Use Vending Screen Message √

Vending Screen Message

( Message not Set)

Use Idle Screen Message √

Idle Screen Message

( Message not Set)

Screen Message or Use Idle Screen Message are checked.

Press the Vending Screen Message and Idle Screen Message icons to open a window allowing you to create your own message. Use the alpha numeric icons to enter the message.

Once the information has been entered, use the “Done” icon to accept the entry.

Automatic Reboot Settings – Press the icon to bring up a screen.

Press the iocn will bring up a screen listing the options for

Automatic Reboot Settings

Machine will be rebooted after next door closure if reboot settings are changed .

Press the icon will toggle the Enable Automatic

Reboot between Yes and No. Yes will enable the

Automatic Reboot to occur at the time set. No will not allow an Automatic Reboot. Enable Automatic Reboot

Reboot Time

No Yes

02:00

Idle Time Seconds

Automatic Reboot Settings

Reboot Time

Idle Time Seconds

300

HH:MM

300

Press the Reboot Time icon will open a window allowing you to enter a time in HH:MM using the numeric icons to allow the Automatic Reboot to automatically occur. Use the Done icon to lock in the new time.

Automaticy Reboot Settings

Idle Time Seconds 300

Press the Idle Time Seconds icon will open a window allowing you to enter a time in seconds using the numeric icons to allow for idle time out to return to operation. Use the Done icon to lock in the new time.

Skip Main Menu – Press the icon to bring up a screen.

Press the icon will toggle the setting from No to Yes.

System Settings

LED Color Blue

Idle Timeout 30s

Advertisements >

Custom Messages >

Automatic Reboot Settings >

Skip Main Menu No Yes

When set to yes, the Main Menu will be skipped.

When set to no, the Main Menu will display.

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. SECURITY CODES

……………..Press the icon to bring up a screen.

Press the icon will bring up a screen listing the following options.

Use the icons to choose an action.

Security Codes

Enter PIN >

Change Driver PIN

Change Operator PIN

Choosing an action will bring up a screen or open a window that will allow you to complete the action.

ENTER PIN Press the Enter PIN

icon will bring up a screen asking you to enter

_____ _____ _____ _____ the PIN. The default number is 3,3,3,3 for the Operator PIN or

Personal Identification Number. Entering this number will bring up the service mode menu. There are different PIN’s that may be entered here to enable different menu sets. They include operator,

Driver, Manufacturing, and Engineering PINs.

Security Codes

Enter PIN >

Change Driver PIN

Change Operator PIN

Press the Change Driver PIN icon will open a window that will allow you to change the Driver PIN. The default number is 1,1,1,1.

Use the numeric icons to enter a new 4 digit number. Use the Done icon to lock in the new PIN number.

Security Codes

Enter PIN >

Change Driver PIN

Change Operator PIN

Press the Change Operator PIN

icon will open a window that will allow you to change the Operator PIN. Use the numeric icons to enter a new 4 digit number. Use the Done icon to lock in the new PIN number.

Entering the Operator PIN of 3,3,3,3

will allow full access to all the Operators functions in the service mode as detailed in the pages of the programming section of the manual.

Entering the Driver PIN of 1,1,1,1

will allow a driver limited access to the service mode functions listed as follows:

Data

Recall

Telemetry Planogram

Management

Use the icons to choose an option. Choosing an option will bring up the first screen for that option.

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128

Press the Data Recall icon will bring up a screen listing two options for Data Recall.

Data Recall

Use the icons to choose an option.

Choosing an option will bring up a screen listing data categories as

Non Resettable Sales Data

Resettable Sales Data

Refer to Section 1 Data Recall

Refer to Section 1 Data Recall described in the Data Recall section of this manual.

Press the Telemetry icon will bring up a screen stating that this unit is currently unassigned – please log in with a higher level PIN entry to assign this unit.

Telemetry

This unit is currently unassigned.

Please log in with a higher level PIN entry to assign this unit.

Press the Planogram Management icon will bring up a screen with two options.

Planogram Management

Use the icons to choose an option.

Choosing an option will bring up the first screen for that option.

Planogram Audit >

Edit Planogram > Press the Planogram Audit icon will bring up a screen with three actions.

Planogram Audit

Use the icons to choose an action.

Press the Selection Code icon opens a window to enter a selection number to view data.

Selection Code

Undefined

Product

Picture

101

$0.05

Press the Previous icon moves back to the previous selection number to view its data.

Press the Next icon moves forward to the next selection number to view its data.

Use the Done icon to lock in the new number. Press the

Key moves back to the Planogram Management Menu.

When a selection number is entered or scrolled to, a screen will come up listing the following data about that selection.

A. The name of the product, if defined.

B. The Universal Product Code.

C. The currently set price for the product.

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Press the Edit Planogram icon will bring up a screen with four actions.

Press the Selection Code icon opens a window to enter a

Edit Planogram selection number to view data.

Press the UPC icon opens a window to enter a UPC number

Selection Code 101

Undefined

Product

Picture

101

$0.05

UPC 101

Previous Next to view data.

Press the Previous icon moves back to the previous selection number to view its data.

Press the Next icon moves forward to the next selection number to view its data.

Use the Done icon to lock in the new number. Press the X

Key moves back to the Planogram Management Menu.

Entering the Engineering PIN of 4,4,4,4

will bring up a screen very similar to the Operator service screen. IMPORTANT : This is for Factory Engineering use only and should not be used in the field.

Added options include:

In the

TEST

mode functions, Reliability Test icon and Reliability Keypad Test icons are added tests, shifting the other entries down. These tests are meant for Factory Engineering use only and should not be used in the field.

Test

Test Vend >

Coin Return Motor >

Reliability Test >

Surround Lighting Test >

Screen Test >

Refrigeration System >

Press the icons to choose a function.

Choosing a function will bring up the first screen within each function.

MagTeck Head Test >

Cashless system test >

Monetary >

Port and Cup Sensors >

Platform Movement >

Turn Lighting Off >

In the

Special Vend Modes

functions, a function called “Trade Show Vend Bypass” was added shifting other entries down.

Special Vend Modes

Use the icons to choose a function.

Free vend

Winner Mode

Off

Use the Trade Show Vend ByPass icon to toggle between

No and Yes for the Trade Show Vend ByPass function.

Combo Vends

Token Enabled

Trade Show Vend ByPass

Rapid Vend

MultiVend Discount

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In the Security Codes Mode functions, Change Engineer PIN function was added.

Security Codes

Enter PIN >

Press the Change Engineer PIN icon will open a window that will allow you to change the Engineer PIN. Use the numeric icons to enter a new 4 digit number. Use the Done icon to lock in the new

Change Driver PIN

Change Operator PIN

Change Engineer PIN number.

This feature is meant for Factory Engineering use only and should not be used in the field.

Entering the Manufacturing PIN of 5,5,5,5

will bring up a screen used in the factory for set up and testing.

IMPORTANT

: This feature is meant for Factory use only and should not be used in the field.

RAM

Clear

Test Security

Codes

Use the icons to choose an option.

Choosing an option will bring up the first screen for that option.

Factory

Setup

RAM Clear

Final

Checkout

Firmware

Information

Restore Factory Config >

Are you sure you want to restore factory settings? Machine will reboot.

Reset No

Press the RAM Clear icon will bring up a screen with the option to restore factory config and clear all Databases.

Press the Reset icon to restore factory settings. Press the No icon to return to the Menu Screen.

Test

Manufacturing Tests >

Press the Test icon will bring up a screen with the option for

Manufacturing Tests. In version 10.8.2 this has been removed.

In software versions prior to 10.8.2 this menu was visible but did not work. Press the back icon to return to the Menu

Screen.

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128

Security Codes

Enter PIN >

Press the Security Codes icon will bring up a screen with five options. #Change Engineer PIN and Change Manufacturer PIN are added options. Press the back arrow to return to the Menu Screen.

Change Driver PIN

Change Operator PIN

Change Engineer PIN

Change Manufacturer PIN

Change the PIN numbers in the same manner as listed in the

Operators Menu Security Codes of the manual.

Press the Factory Setup icon will bring up a screen listing the options and functions for Factory

Setup and Screen Brightness.

Factory setup

Use the icons to choose an option.

Choosing an option will bring up the first screen for that option.

Press the Next Step icon will scroll forward through the available options of settings to adjust.

Next Step >

Diagnostics >

Screen Brightness

Press the Diagnostics icon will list any errors registered.

Press the Screen Brightness icon will enter the option shown and allow adjustments as explained in System Settings Screen

Brightness section of this manual. Press the Done icon to save new setting. Press the X icon to move backward 1 step in the menu.

Press the Next Step icon will scroll forward through the available options of settings to adjust.

Press the Diagnostics icon will list any errors registered. Press the EVS Compliant icon will toggle the option setting shown from No to Yes. Press the back arrow icon to move backward 1 step in the menu.

Factory setup

Next Step >

Diagnostics >

EVS Compliance

EVS Compliant No Yes

Press the Next Step icon will scroll to the next item available and bring up a screen with the option.

Press the Diagnostics icon will list any errors registered.

Factory Setup

Factory Setup

Shelf Location

Next Step >

Diagnostics >

D2 √

Machine Configuration

Shelf Location D2

Model Number 3800 5800

Shelf Offset 700

Press the Shelf Location icon will enter the option shown and allow you to select the available Shelf Location Settings. Use the icons to check or uncheck the options. The checked option is active.

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Press the Done icon to save selection and return to the Factory Setup menu. Press the X icon to move backward 1 step in the menu.

Press the Model Number icon to toggle the model number from 3800 to 5800.

Machine Configuration

Model Number 3800 5800

Factory Setup

Shelf Offset 700

Press the Shelf Offset icon to enter the Shelf Offset option and open a window that will allow you to change the setting. The factory default setting is 700.

Adjust Shelf (Y) Offset (up and down). To change the offset enter a new number (3310 counts = 1 inch) and press the Done icon to save and display will show Shelf Offset ###. Press the X icon to move backward 1 step in the menu.

Factory Setup

Next Step >

Diagnostics >

Set Test Defaults

Press the button to set the price for all selections to 0.00, the temperature setpoint to 50 degrees F and Rapid

Set Initial Defaults >

Factory Setup

Press the Next Step icon will scroll to the next item available and bring up a screen with the option. Press the Diagnostics icon will list any errors registered.

Press the Set Initial Defaults will make the changes listed on display and the display will move to the Next step.

Press the Move to 502 icon and the platform moves to the

502 position. The icon text changes to Cycle Cup Plunger, which causes the plunger to cycle when pressed. The icon text then changes to Move to 508 and repeats process for 108

Next Step >

Diagnostics >

Platform Movement Test

Move to 502 > and 102. Then the test is complete with an icon message stating the platform will be homed when the Next icon is pressed. Note: Make sure the left door switch is activated

(pulled to the out position) so that the motors are powered. If this switch is not pulled out, then the motors won’t move and nothing will happen.

Factory Setup

Next Step >

Diagnostics >

Hook Swipe Position Test

Press the Next Step icon will scroll forward through the available options of settings to adjust. Press the Diagnostics icon will list any errors registered. Press the Move to Swipe

Valid values for the hook swipe position are between

81704 and 105052.

Position icon will move the Delivery (Picker) Cup to the delivery position at the Port opening. Make sure the door switch is activated so that the motors are powered. If this

Move to Swipe Position >

Hook Offset 93500 switch is not pulled out, then the motors won’t move and nothing will happen.

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128

Press the Hook Offset icon to enter the Hook Offset option and open a window that will allow you to change the setting. The factory default setting is 93500.

Adjust hook Offset (right and left). To change the offset enter a new number (3310 counts = 1 inch) and press the Done icon to save, the display will show Hook Offset #####, the cup will move back to the home position. Press Move to Swipe Position icon to test new setting. Press the Next step icon to scroll to the Next step. Press the back arrow icon to move backward 1 step in the menu.

Factory Setup

Press the Next Step icon and display will show Initial Setup is complete.

Initial Setup is complete.

Return to Main Menu >

Press Return to Main Menu icon to return to the Factory Main

Menu.

Or Close door to exit program.

10.

TIMED EVENTS

….. Press the icon to bring up a screen.

Press the Timed Events icon, bottom left on the touch pad, will bring up a screen listing the timed events options.

Timed Events

Time of Day Events >

Backup Events >

Use the icons to choose an option.

Choosing an option will bring up the first screen for that option.

Power Saving Events >

1. Press the Time of Day Events icon will bring up the first screen for this menu.

Use the icons to choose the type of event you wish to create.

Choosing a type of event will bring up the first screen for that type

Time of Day Events

Price Adjust >

Free Vend > of event.

Press the Price Adjust icon will bring up a screen listing

Inhibit > options for Price Adjust.

Press the Create Event icon here will create an event and begin a

Price Adjust

Create Event >

Price Adjust #1 >

Price Adjust #2 > list of saved events that can be set up as needed. If no events have been created you will see a message – There is no Price Adjust event on this machine. You can create one if it’s needed.

Use the icons to choose a created event to set up for use and another screen will come up allowing you to configure the event to fit your needs.

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128

Press the Save this event icon to

SAVE your settings or your work will be lost

Press the Remove this event icon to REMOVE the event from memory.

Price Adjust

Press the Enable state icon to toggle the setting for the state of the event between ON and OFF.

Press the Frequency icon to toggle the setting for the frequency of the event between DAILY and WEEKLY.

Press the Start Time icon to open a window allowing you to use the numeric icons to enter a time of day for the event to begin.

Press the Done icon to save the time entered and return to the

Save this event >

Remove this event >

Enable state

Frequency

Start time

Stop time

On Off

Weekly Daily

00:00

00:00 menu.

Press the Stop Time icon to open a window allowing you to use the numeric icons to enter a time of day for the event to end.

Days of week >

Price Adjust Type Discount

Price Adjust Percentage 0

Selections >

Press the Done icon to save the time entered and return to the menu.

Press the Days of Week icon to bring up a screen allowing you to choose the days of the week when the event will be active. The checked days are active.

A. Use the up and down arrow icons to scroll thru

the screens.

B. Use the Set All icon to check all the days of the week at once.

C. Use the Clear All icon to uncheck all the days of the week at

once.

D. You do not need to save the choices here, just return to

the setup menu for the event by pressing the back arrow icon.

Days of week

Set All

Clear All

Monday

Tuesday

Wednesday

Thursday

√

Press the Price Adjust Type icon to bring up a screen that allows

Friday

Saturday

Sunday you to choose the type of price adjustment that is happening. Use the icons to check one. Use the Done icon to lock in the choice and return to the setup menu.

Price Adjust

2) Surcharge

Discount

1) Discount √

Press the Price Adjust Percentage icon to open a window that will allow you to enter percentage for the price adjustment using the numeric icons. Use the Done icon to lock in the new percentage and return to the menu screen.

Price Adjust Percentage

Selections >

Price Adjust

Price Adjust Type

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128

Press the Selections icon to bring up a tray list.

Use the numeric Keys to choose a tray.

Selections for event

Tray 1 >

Tray 2 >

Tray 3 >

Tray 4 >

Tray 5 >

Add all selections >

Tray #2

Add all selections

201

202

203

204

Choosing a tray will bring up a screen listing all the selections on that tray. Some selection lists may use more than one screen.

205

206

207

Use the up and down arrow icons to scroll thru the entire list. 208

209

Use the icons to check or un-check the selections as needed. Checked selections will be involved in the event.

REMEMBER TO SAVE YOUR SETTINGS OR YOUR WORK WILL BE LOST!

2. Press the Free Vend

icon will bring up a screen listing the options for Free Vend.

Time of Day Events

Price Adjust >

Free Vend >

Inhibit >

Free Vend

Create Event >

There is no Free Vend event on this Machine. You can create one if it’s needed.

Press the Create Event icon here will create an event and begin a list of saved events that can be set up as needed.

Free Vend

Create Event >

Free Vend #1 >

Use the icons to choose a created event to set up for use and another screen will come up allowing you to configure the event to fit your needs.

Press the Save This Event icon to

SAVE your settings

or your work will be lost.

Press the Remove This Event icon to REMOVE the event from memory.

Press the Enable state icon to toggle the setting for the state of the event between ON and OFF.

Free Vend

Save This Event >

Remove This Event >

Enable State

Frequency

Start time

Stop time

On Off

Weekly Daily

00:00

Days of week >

Selections >

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128

Press the Frequency icon to toggle the setting for the frequency of the event between DAILY and

WEEKLY.

Press the Start time icon to open a window allowing you to use the numeric icons to enter a time of day for the event to begin. Press the Done icon to save the time entered and returns to the menu. Days of week

Set All

Press the Stop time icon to open a window allowing you to use the numeric icons to enter a time of day for the event to end. Press the

Done icon to save the time entered and returns to the menu.

Clear All

Monday

Tuesday

Wednesday

√

Press the Days of week to bring up a screen allowing you to choose the days of the week when the event will be active. The checked days are active.

A. Use the up and down arrow icons to scroll thru the screens.

Thursday

Friday

Saturday

Sunday

B. Use the Set All icon to check all the days of the week at once.

C. Use the Clear All icon to un-check all the days of the week at once.

D. You do not need to save the choices here, just return to the set up menu for the event and proceed.

Press the Selections icon to bring up a tray list.

Selections for event

Tray 1

Tray 2

Tray 3

Tray 4

Tray 5

Use the icons to choose a tray.

Add all selections

Choosing a tray will bring up a screen listing all the selections on that tray.

Some selection lists will use more than one screen.

Use the up and down arrow icons to scroll thru the entire list.

Use the numeric icons to check or un-check the selections as needed. Checked selections will be involved in the event.

REMEMBER TO SAVE YOUR SETTINGS OR YOUR

Tray #2

Add all selections

201

202

203

204

205

WORK WILL BE LOST!

206

207

208

209

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Press the Inhibit icon

will bring up a screen listing the options for Inhibit.

Press the Create Event icon here will create an event and begin a list of saved events that can be set up as needed.

Time of Day Events

Price Adjust >

Free Vend >

Inhibit >

Inhibit

Create Event >

There is no inhibit event on this machine. You can create one if it’s needed.

Inhibit

Create >

Inhibit #1 >

Inhibit #2 >

Use the icons to choose a created event to set up for use and another screen will come up allowing you to configure the event to fit your needs.

Press the Save this event icon to SAVE your settings or your work will be lost.

Press the Remove this event icon to REMOVE the

Inhibit Event

Save this event >

Remove this event > event from memory.

Press the Enable state icon to toggle the setting for the state of the event between ON and OFF.

Press the Frequency icon to toggle the setting for the frequency of the event between DAILY and

WEEKLY.

Enable state

Frequency

Start time

Stop time

On Off

Weekly Daily

00:00

Days of week >

Selections >

Press the Start time icon to open a window allowing you to use the numeric icons to enter a time of day for the event to begin. Press the Done icon to save the time entered and returns to the menu.

Press the Stop time icon to open a window allowing you to use the numeric i to enter a time of day for the event to end. Press the

Done icon to save the time entered and returns to the menu. Days of week

Set All Press the Days of week icon to bring up a screen allowing you to choose the days of the week when the event will be active. The checked days are active.

A. Use the up and down arrow icons to scroll thru the screens.

B. Use the Set All icon to check all the days of the week at once.

C. Use the Clear All icon to un-check all the days of the week

Clear All

Monday

Tuesday

Wednesday

Thursday

Friday

√ at once.

D. You do not need to save the choices here, just return to the set up menu for the event and proceed.

Saturday

Sunday

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Press the Selections icon to bring up a tray list.

Use the icons to choose a tray.

Selections for event

Choosing a tray will bring up a screen listing all the selections on that tray.

Tray 1

Tray 2

Some selection lists will use

Tray 3

Tray 4 more than one screen. Use the up and down arrow icons to

Tray 5

Add all selections scroll thru the entire list.

Use the icons to check or un-check the selections as needed.

Checked selections will be involved in the event.

REMEMBER TO SAVE YOUR SETTINGS OR YOUR

Tray #2

Add all selections

201

202

203

204

205

206

WORK WILL BE LOST!

207

208

209

2. Press the Backup Events icon will bring up the first screen for Backup Events.

Timed Events

Press the Backup Events icon will bring up a screen allowing you to set up a timed backup of events.

Time of Day Events >

Backup Events >

Power Saving Events >

Press the Save this event icon to

SAVE your settings or your work will be lost.

Press the Enable state icon to toggle the setting for the state of the event between ON and OFF. v

Press the Start time icon to open a window allowing you to use the numeric icons to enter a time of day for the event to begin.

Press the Done icon to Days of week > save the time entered and returns to the menu.

Backup Events

Save this event >

Enable state

Start time

On Off

00:00

Days of week

Set All

Press the Days of week icon to bring up a screen allowing you to choose the days of the week when the event will be active. The

Clear All

Monday checked days are active.

A. Use the up and down arrow icons to scroll thru the screens.

Tuesday

Wednesday

B. Use the Set All icon to check all the days of the week at once.

Thursday

Friday

Saturday

C. Use the Clear All icon to un-check all the days of the week at once.

D. You do not need to save the choices here, just return to

Sunday

the set up menu for the event and proceed.

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REMEMBER TO SAVE YOUR SETTINGS OR YOUR WORK WILL BE LOST!

3. Press the Power Saving Events icon will bring up the first screen for Power Saving events.

Timed Events

Press the Power Saving Events icon will bring up a screen allowing you to set up timed power saving events.

Time of Day Events >

Backup Events >

Power Saving Events >

Press the Create Event icon here will create an event and begin a list of saved events that can be set up as needed.

Use the icons to choose a created event to set up for use and another screen will come up allowing you to configure the event to

Power Save Events

Create Event > fit your needs.

Power Save #1 >

Light Timer >

Press the Save this event icon to

SAVE your settings or your work will be lost.

Press the Remove this event icon to REMOVE the event from memory.

Press the Enable state icon to toggle the setting for the state of the event between ON and OFF.

Power Save Events

Save this event >

Remove this event >

Enable state On Off

Press the Frequency icon to toggle the setting for the frequency of the event between DAILY and

WEEKLY.

Frequency

Start time

Stop time

Weekly Daily

Press the Start time icon to open a window allowing Inactivity Minutes you to use the numeric icons to enter a time of day for the event to begin. Press the Done icon to save the time entered and return to the menu.

00:00

Days of week >

Press the Stop time icon to open a window allowing you to use the numeric icons to enter a time of day for the event to end. Press the Done icon to save the time entered and return to the menu.

Press the Day of week icon to bring up a screen allowing you to choose the days of the week when the event will be active. The checked days are active.

A. Use the up and down arrow icons to scroll thru the screens.

B. Use the Set All icon to check all the days of the week at once.

C. Use the Clear All icon to un-check all the days of the week at once.

D. You do not need to save the choices here, just return to

the set up menu for the event and proceed.

Days of week

Set All

Clear All

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

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Press the Inactivity Minutes icon to open a window allowing you to use the numeric icons to enter a number of minutes that the vender goes with no activity before the power save will enable and turn off the lights and also changes the

Refrigeration Set Point to the Storage Set Point value. Default setting is 0.

Power Save Events

Inactivity minutes

Press the Light Timer icon to open a window allowing you to use the numeric icons to enter a number of hours that the vender goes with no activity before the power save will enable and turn off the lights.

Default setting is 10 hours. This may not be disabled and id independent from the Power supply events.

Power Save Events

Create Event >

Power Save #1 >

Light Timer

REMEMBER TO SAVE YOUR SETTINGS OR YOUR WORK WILL BE LOST!

12.

TELEMETRY

……….Press the icon to bring up the first screen.

Press the zero Telemetry icon will bring up the first screen listing the telemetry options.

Telemetry

Assign unit >

Use the icons to choose an option.

Choosing an option will bring up the first screen for that option.

Ping Server >

Get Network Status >

Show Network Config >

Load Network Config >

Press the Assign unit

icon to Assign a Unit.

Assign unit

Unable to find configuration file. Please insert the flash drive with the proper configuration file.

Retry >

ASSIGNING AN ATLAS UNIT (board)

Required items for assigning an Atlas Unit via onboard Telemetry Service Mode menu:

1. A USB flash memory stick.

2. A folder must be created on the flash memory stick and named “atlas”.

3. A file must be copied and pasted in the atlas folder. (VIXConfigData.cfg)

4. The file is received by e-mail after setting up an account with Streamware.

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A DESCRIPTION OF THE PROCESS

When the “Assign unit” icon is pressed in the service mode function named “Telemetry”, the assignment process looks for the (VIXConfigData.cfg) file in the “atlas” folder on the USB flash memory stick.

The assignment process will automatically look for the VIXConfigData.cfg file and can also allow the user to select a different file. The relevant parameters from the selected file will be displayed so that the user can confirm that the correct values are being set.

If the file is not present, the user is notified of this fact and the process will go no further.

If the file is present, it is loaded and the configuration values are compared to the currently loaded configuration values in the Atlas Board.

If any of the required parameters are different, the new parameters are loaded and the machine is no longer rebooted after the configuration parameters are loaded. Instead, the telemetry agents are reset and the assignment process is then automatically continued without having to reenter Service Mode.

This will verify the customer identification and user entered fields to the server and finalize the assignment process. The process can be halted at each step if an error is encountered. Errors will be displayed to the user with as much detail as possible. In many cases, simply re-trying the current operation will successfully complete the operation, especially if the error was caused by a communications interruption. In order to re-try an operation, the user must press the back arrow icon at the top of the menu structure when the error status is displayed.

Again, the machine is no longer rebooted after the assignment process is completed. The telemetry agents will be reset to complete the assignment process. When the button the reset the agents is shown, then the process is complete: no further waiting is necessary (the wait was required because of an issue in the 10.6.X releases).

ASSIGN STEPS - A path for success

1. Insert a prepared USB flash memory stick into the USB port 3 on the Atlas Board.

2. Enter the service mode and press the icon to go into the “Telemetry” menu.

3. Press the icon to enter the “Assign Unit” function.

If the values in the new file on the stick are different than the current values in the Board, the new values will be loaded into the board and the telemetry agents will be reset rather than rebooting the machine.

After the telemetry agents are reset, the process will automatically enter the ‘Verify Customer ID’ section.

With the new configuration successfully loaded, a screen will come up displaying “Verify Customer

ID” icon. Press this icon to verify the customer ID with the server.

When the customer ID is verified successfully, a screen will come up displaying a “Set User Fields” icon. Press this icon to display the fields that need to have data entered by the user.

Each user field will have a icon that will allow the user to enter or edit the data in that field. As of now, there is only one required field that must be filled in. Press the icon for the field “Machine

ID”. This will allow the user to enter the machine identification number for the machine being assigned.

Note – when assigning a Bevmax Media embedded onboard card reader for an existing Streamware

Vend Max customer, you must use their machine/equipment asset number. Any other Machine ID such as the machine serial number will cause the assign process to be invalid.

When the user has completed entering data into the fields, a “Validate Entries” icon will appear.

Pressing this icon will send all the user fields to the server for validation.

When the user validation is successful, a “Finalize Assign” icon will appear. Press this icon to finalize the assignment process with the server.

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When the finalization process is completed, in the 10.8.X release & higher the System Time will be checked against the value in DMS. If the time has changed, then the system will reboot. Otherwise, only the telemetry agents will be reset. There will be three possible messages on this final button: a.

Unit is assigned. System time is correct. Remove the flash drive. Press the button to reset the agents. b.

Unit is assigned. Unable to update the system time. Remove the flash drive. Press the button to reset the agents. c.

Unit is assigned. System time as been updated. The system will now reboot to complete the time update.

2. Press the Ping Server icon will cause the machine to attempt to Ping the Server.

Telemetry

Assign unit >

Ping Server >

Get Network Status >

Show Network Config >

Load Network Config >

If the machine is not able to do so, it will report “ Failed”.

A ‘Failed’ status means exactly that. The attempt to communicate with the server was not successful. This can be due to the radio being unable to attach to the cellular network, a hardware error with the telemetry system, an invalid URL in the configuration file, or the server itself may be down.

Press the Get Network Status

icon to Get Network Status.

Ping Server

Failed

Network Status

Node type : No Mesh Network (Client)

AID:

Network flags: (##)

Last error: (0)

Adaptor type: none

Net type: No Adaptor

Not Applicable

IP : Not Applicable

URL : http://streamwareonline.com:

8081/WANServiceSB.asmx

ESN : Not Applicable

Sim ID: Not Applicable

BT:

Get Network Status Screen

Node types can be:

No Mesh Network (no mesh network hardware or radio installed).

Gateway network.

(radio and mesh network hardware is installed).

Client (mesh network, but no radio, is installed).

Solo

(radio, but no mesh network, installed).

AID: is the Asset ID given to the machine when it is assigned.

Network flags: is a bitmapped field showing the status of the

Adaptor type: shows the type of radio installed (none, CCM,

GSM, CDMA, Ethernet, or undefined).

Net Type: identifies the radio type that is plugged into the

VMC. It will read either GSM or CDMA if a radio is present.

If the radio is unplugged it will read No Adaptor.

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IP: is the IP address of the machine if it’s assigned.

URL: is the URL for the DMS that handles the SOAP calls from the machine.

ESN: is electronic serial number of the radio.

Sim ID: is the ID of the SIM card in the radio.

BT: is a holdover from the Bluetooth days and is not currently used.

4. Press the Show network Config icon to Show Network Configuration data.

URL: is the address for the DMS that handles the SOAP calls from the machine.

GSM APN: is the Access Point Name used by the GSM radio.

GSM User: is the username used by the GSM radio.

GSM Password: is the password used by the GSM radio.

Zigbee Pan ID: is one of the Zigbee parameters that identify the mesh network.

Zibgee Net Key Seed: is the other Zigbee parameter used to identify the mesh network.

Network Configuration

URL : http://streamwareonline.com:

8081/WANServiceSB.asmx

GSM APN: attz.cranems.com

GSM User:

GSM Password:

Zigbee Pan ID: (0)

Zigbee Net Key Seed: (0)

5. Press the Load network Config icon to Load Network Configuration.

If the “Flash stick not found” message is displayed, the system

Load Network Config

Flash stick not found. cannot detect that a USB stick has been inserted into the Atlas board. Make sure the USB stick is properly formatted and contains an /atlas folder.

BevMax/Merchant Media

Intergraded Wireless Radio Setup

Cashless / Remote DEX / Alerts

Heartland / Streamware Acct - Before installing the radio for intergraded wireless function, you must

establish an account with Vantiv or Heartland Payment Systems and Crane Streamware.

When the customer account is established, Crane Streamware will email the customer a configuration file for uploading and assigning the BevMax Media (referenced as BMM below).

On the BMM, check/load the Control Board software. It should be version 10.6.10 or higher.

On the BMM, check/set the current Time and Date.

Make sure the machine fully operates and vends product before proceeding.

On Atlas Control Board, make sure J27 has a jumper across pins 2 & 3.

On the BMM, set cashless reader to “Onboard Reader”

In Service Mode, go into Monetary Menu.

At Cashless Reader, select “Onboard Reader”

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Radio Installation

On the BMM, turn OFF the power switch.

Connect the USB cable between the Radio and USB1 on the Atlas Control board.

USB1 is located at top left of other two USB sockets facing the board.

*** Very Important ***

The Radio will only work in USB1, not USB2 or USB3.

Connect the antenna’s to the Radio

Velcro the Radio assembly against the cover panel of the control board.

On the BMM, turn ON the power switch.

Within a couple of minutes the LED on the radio should flash or stay lit.

Neatly route and tie wrap all the Radio cables in order to prevent them from catching/pinching when closing the monetary panel.

Download the customer configuration file on the USB memory stick.

Use a blank USB memory stick and plug it into your computer.

When account and machine information is established by Vantiv or Heartland and Streamware, they will email the following customer configuration file: “VixConfigData.cfg”.

Open up the computer drive where the USB memory stick is inserted.

Create a new folder called

“atlas”

on your blank USB stick.

Copy the emailed file “VixConfigData.cfg” and paste into the

“atlas

” folder.

Check Radio signal strength.

In Service menu, press “Telemetry” icon.

Press “Get Network Status” icon.

The first line should show

Node Type

: “Gateway”. If it shows “Client” the radio is not communicating with the board.

Check the RSSI parameter line on screen. If the signal strength is very low (above -100 DB), you might consider switching to a different radio type (i.e., GSM vs. CDMA or vice-versa).

10.

Assigning Telemetry:

Depress the Monetary Panel interlock switch and wait for security pin entry to appear on display.

Enter four digit pin (factory default = 3333).

Insert USB memory stick into any open USB port on control board.

At Service Menu screen, press the “Telemetry” icon.

In Telemetry screen, press the “Assign Unit” icon.

Reboot is no longer done at this point. The telemetry agents are reset if the configuration changes.

(Note: Wait at least 5 minutes to fully allow upload and reboot.)

The following screen should appear:

• Press Machine ID icon and enter the machine ID

\Assign init\Assign unit

Please enter values for each of the fields below. Selecting the button will bring up an editor for entering values.

\Assign unit\Assign unit

Machine ID

A B C D E F G

H I J K L M N

O P Q R S T U

Machine ID V W X Y Z

123 Aa #@ X Done

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The Machine ID Keypad will be similar to a text type phone that does not have a full keyboard.

Press 123 button to change the keypad character function to Numeric or the Aa to switch from Alpha:

Upper Case to Alpha Lower Case. Example machine ID 34585 (p= pause for .5 seconds):

Press Validate Entries icon. This step will validate the Machine ID entered.

\Assign init\Assign unit

Please enter values for each of the fields below. Selecting the button will bring up an editor for entering values.

Machine ID SMV002

Validate Entries

•

Machine ID is validating user information

Machine ID validated and assignment complete

\Assign unit\Assign unit

Validating User entries

\Assign unit\Assign unit

Finalizing Assignment

Press Reboot to complete Assign icon to reboot machine and complete assignment process.

\Assign unit\Assign unit

Unit has been assigned. Press the button to reboot the machine.

Reboot to complete Assign

Upon reboot, remove USB memory stick from the Atlas Control Board.

Test machine for wireless operation.

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TELEMETRY – How it Works

Telemetry Devices come in 3 packages.

Clients

– Telemetry units that only contain ZigBee chips installed to communicate to a Gateway

Telemetry unit.

Gateways – Telemetry units that have both ZigBee chips for Mesh network communication and cell Radios (GSM or CDMA) for cell network communication.

Solo

– Telemetry units that only contain Cell radios for cell network communication, no ZigBee ship for mesh communication.

1 file information on a predetermined schedule. This is done 2 times per day, generally in the AM – 2am and again in the PM – 2pm.

Machine alerts are processed upon receipt by the telemetry devices and sent to the Operators VendMAX system or by email to non-VendMAX users.

2 machine Alert information from the Client devices on its mesh network. It then transmits the information over the cell network to Streamware Connect for storage and processing.

Card validation and processing. If the card is valid, an acknowledgement is returned to the Vending machine and the product is vended. If not, a denied acknowledgement is returned to the Vending

Machine and no vend takes place until a valid card is used. The same information both Denied and

Validated, are sent to Streamware Connect were it is stored in the Consumer Insight report of the specific Operator. This report captures and stores all transaction data and the results of the transaction

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for both Credit Cards and Cash transactions. The Operator receives monthly statements with detail on all transactions, Number of, Price per transaction, etc. from the Card Processing Company (Vantiv,

Heartland). Daily Transactional data is sent from Vantiv or Heartland to the operators VendMAX system for automated reconciliation.

4 the Operators VendMAX system and stored in the VendMAX database for processing.

Streamware Connect supports the VDI Standard which allows for operability with other VMS systems that are VDI compatible. This pertains to DEX files only; VendMAX is the only VMS that performs cashless transaction reconciliation. VDI support is only available for DEX file transfers to VDI compliant VMS, NOT cashless transactions. Only VendMAX provides support for Cashless reconciliation.

5 generated by Streamware Connect. Crane Merchandising Systems is providing the nutritional content information based on information provided by the product manufacturers and Crane Merchandising

Systems cannot accept responsibility for content created by others.

The generated output files are sent via email to the Operator for inclusion on a flash drive for upload to the Merchant Media Machine.**

Alerts received from Vending Machines are routed via email to non-VendMAX customers.

**At the time of purchase, Streamware Connect sends the Operator a welcome package with all templates and instructions for filling out the plan-o-gram template and where they send it once it’s complete for processing.

Definitions:

DEX – stands for Data Exchange and is uniform data that allows vending machines to report information to data collection systems.

Alerts – provide operators with information (Machine Alerts) about the Vending Equipment’s operations. Examples: Door open, Temperature sensing, Coin Tube Empty, Inventory levels, etc. these alerts are real-time alerts separate from DEX reports.

POG – Plan-O-Gram, contains Product descriptions, UPC Codes, prices, Column/Spiral locations, MAX quantity and planned quantity for each column/spiral locations for the inventory being sold in each

Vending Machine.

Nutritional information – Calories, Carbohydrates, Protein, Sodium, total Fat, Saturated Fats for each product being sold in the vending machine. Crane Merchandising Systems is providing the nutritional content information based on information provided by the product manufacturers and Crane

Merchandising Systems cannot accept responsibility for content created by others.

GSM – Global System for Mobile Communications, is used by AT&T and T-Mobile as their method for

Cell communication.

CDMA – Code division multiple access, is used by Verizon and Sprint at their method for Cell communication.

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ZigBee – is a proprietary wireless network that Crane Merchandising Systems uses for Mesh communication. This network is used for Telemetry device, Client to Gateway communication,

Gateway to Client communication.

Credit Card Processing – Payment processing to accept credit/debit card payments for product purchases. Using a Payment Processor such as Vantiv or Heartland provides the Operator with all the services necessary to give consumers a secondary means of payment. Merchant accounts and terminal

ID’s, card processing and validation and transaction processing from card Swipe to the Operators bank account.

Credit Card Settlement – Better known as Credit Card Reconciliation, it’s the method of balancing the amount of dollars collected and balancing it against the amount of product sold. Just like balancing your check book but totally automated using VendMAX.

Streamware Connect – simply stated, Streamware Connect provides telemetry devices and infrastructure to reliably pass both Transactional and operational data about Vending machines from one software application to another, so that multiple applications can contribute to a comprehensive, networked solution.

With or without a vending management system, Streamware Connect lets you manage your Media

Machine content including plan-o-grams, nutritional information, pricing, and marketing content. It also lets you receive alerts – learn if your payment system doesn’t have change or your Media Machine reached your cash limit (or many other potential alerts) via email.

Streamware Connect also maintains a state of the art server farm located in a remote co-location facility with redundant power, networks, and on-site support. The infrastructure serves the entire installed base of telemetry devices and the communications to and from the operators VendMAX systems.

Navigator – the telemetry device that receives information from the Vending machine and transmits the files across the cell network and internet to Streamware Connect, the Credit card Processor, and to the

Operators VendMAX or other VDI compliant VMS.

VMS – Vendor Management System. A process or system for managing vending machines such as

VendMAX.

VDI – Vending Data Interchange. A NAMA standard for monitoring 2 types of data: Transactional data includes product selection, pricing, sales, and payments while Operational data involves error messages, conditional alerts, and malfunction reporting.

Media – Crane Merchandising Systems new equipment platform is the industry’s most advanced vending solution. Built on NAMA Open Standards, Media integrates the following capabilities in to one powerful solution: graphics, touch screens, consumer insights data, advertising, and promotions, social media, networking options (including machine to machine, cellular, & Ethernet), cashless payment options including mobile wallet, USB peripherals, and much more.

VendMAX – our VendMAX customers can take advantage of a whole new level of business integration with Media including: route efficiency optimization, cash and cashless reconciliation, machine alert prioritization and resolution, merchandising, and many more benefits.

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11.

MACHINE CONFIGURATION

....Press the icon to bring up the first screen.

Pressing the Machine Configuration icon brings up a screen listing the Machine Configuration menu items. Note: Of the items listed below, Firmware Information on this initial screen is view only and cannot be changed at this point in the programming. They are for information purposes only. They may be changed at other menu locations in the programming.

Machine Configuration

Refrigeration Settings >

Space To Sales On Off

Picker Cup Sensor

Port Sensor

Off

Manual Key Switch Override >

Firmware Information >

Cabinet Offsets >

EVS Compliance

Shelf Location

Model Number

Encoder Resolution

3800 5800

3310 counts/inch

Refrigeration Settings – Press the Refrigeration Settings icon.

Pressing the icon will bring up options for controlling the temperature and health control settings. When the health control features are not in use the control options will not appear.

Press an icon to choose the desired option. Choosing the

Refrigeration Settings

Refrigeration Set Point 50°F

Storage Set Point 45°F desired option will either bring up a screen or open a window to proceed.

Press the Refrigeration Set Point icon will open up a window allowing you to set a new temperature (set point)

Recheck Allowed No Yes

Temperature Units Fahrenheit (°F)

Health Control > icons. The vender leaves the factory set at 37°F

(temperature set must be between 32º and 75º F or 0º and

23.8º C). Use the Done icon to lock in the new setting.

Press the Storage Set Point icon will open up a window allowing you to set a new temperature (set point) for storage temperature using the numeric icons. The vender leaves the factory set at 45°F

(temperature set must be between 32º and 75º F or 0º and 23.8º C). Use the Done icon to lock in the new setting. Storage time must be set and Storage Temp Enabled for this Temperature setting to work.

Press the Recheck Allowed icon will toggle Recheck Allowed from Yes to No. When set to Yes after a

“HEALTH TIME” error has occurred, the vender will recheck the cooler compartment temperature 3 times in 15-minute intervals. If the temperature drops below 41°F, the “HEALTH TIME” error is cleared and selections are re-enabled. If any recheck reads above a previous reading, or if the temperature is not below 41°F by the third recheck, the “HEALTH TIME” error will remain and selections will continue to be blocked.

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Press the Temperature Units

icon to bring up a screen that allows you to choose the type of Temperature Units you would like to display. Use the icons to check one.

Use the Done icon to lock in the choice and return to the setup menu.

Refrigeration Settings

Temperature Units Fahrenheit (°F)

Press the Health Control icon will bring up a screen listing the Health Control options. When enabled, if the

Celsius (°C)

Fahrenheit (°F) √ temperature in the vender does not reach 41º F (5º C) within 30 minutes after the service door is closed, a “HEALTH TIME” error will occur and lockout the enabled selection(s) from vending until after the error is cleared. Also, if the temperature in the vender goes above 41º F (5º C) for more than 15 minutes after the initial cool down period, a “HEALTH CONTROL” error will occur and lockout the enabled selection(s) from vending until the error is cleared.

Health Control

Add all selections >

Remove all selections >

Tray 1 >

Tray 2 >

Tray 3 >

Tray 4 >

Tray 5 >

To set selections for Health Control Press the Health Control icon.

Use the icons to choose a tray. Choosing a tray will bring up a screen listing all the selections on that tray. Some selection lists will use more than one screen. Use the up and down arrow icons to scroll thru the entire list. Use the icons to check or un-check the

Tray #2

Set All > selections as needed. Checked selections will be involved in the event.

Clear All >

201

202

203

204

205

206

207

208

Space To Sales – Press the Space To Sales icon. 209

Pressing the Space To Sales icon will toggle the Space to Sales setting on and off.

Use the icon to toggle the setting between ON

Machine Configuration

Refrigeration Settings >

Space To Sales On Off and OFF. The default setting for this option is

ON.

Picker Cup Sensor On Off

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Picker Cup Sensor – Press the Picker cup Sensor icon.

Pressing the Picker Cup Sensor icon will toggle the Picker (Delivery) Cup Sensor setting on and off. v

Machine Configuration

Refrigeration Settings >

Space To sales

Picker Cup Sensor

On Off

Use the icon to toggle the setting between ON and OFF. The default setting for this option is

ON.

Port Sensor – Press the Port Sensor icon.

Pressing the Port Sensor icon will toggle the Port Sensor setting on and off.

Use the icon to toggle the setting between ON

Machine Configuration

Refrigeration Settings >

Space To sales On Off and OFF. The default setting for this option is

ON.

Picker Cup Sensor

Port Sensor

Off

Manual Key Switch Override >

Manual Key Switch – Press the Manual Key Switch Override icon.

Pressing the Manual Key Switch Override icon will bring up a list of options that may be checked to override their setting with a manual key switch.

Press an icon for an individual selection will

Manual Key Switch Override

No Vend

Free Vend check or un-check that selection to be affected when the manual key switch override is turned to the on or off position.

Discount

Block

Light

No Vend when checked and Manual Key

Switch Override is on will not allow vending of

Refrigeration anything.

Free Vend

when checked and Manual Key Switch Override is on will allow free vends to occur, unless the No Vend override is also checked. In that case, No Vend will override the Free Vend setting.

Discount

when checked and Manual Key Switch Override is on will not allow Discounted vends to occur, even when discounted vends is set to occur. Discount prices are set in Timed Events Menu or

Special Vend Modes Menu.

Block

when checked and Manual Key Switch Override is on will prevent selections from being blocked.

Light when checked and Manual Key Switch Override is on turn the vertical lights on.

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Refrigeration when checked and Manual Key Switch Override is on will override any power save that is in effect for the machine. In other words, it will refrigerate to the regular set point instead of the storage point.

Firmware Information – Press the Firmware Information icon.

Pressing the Firmware Information icon will bring up information for firmware for different peripherals in the machine.

Shown is a sample of what would be displayed

Firmware Information

Bill Validator

SMV-US-MDB CCD 0254 in a vender with a Currenza C2 Coin Mech,

Currenza Validator, no card reader, LE

(Control) Board, control board software version,

Cashless

No MDB Card Reader

Onboard Disabled

-/-

-/and the Kernel (Linux Operating System) version.

Press the back arrow icon to return to Machine

Configuration.

Coin Mechanism

C2Pv0 1 455 NRI 0200

LE Board Ver Kernel

IO Board Version

Cashless processor

0030

Cabinet Offsets – Press the Cabinet Offsets icon.

Pressing the Cabinet Offsets icon will bring up information for current offset settings and allow you to open windows to change the settings and to test the Swipe Position of the Delivery Cup as needed.

Cabinet Offsets

Press the Move to Swipe Position icon with the left door switch pulled to the out position will allow the Delivery Cup to move to the Port location as if it were making a delivery.

Valid values for the hook

Swipe position are between

81704 and 105052.

Press the Hook Offset

icon will open a window allowing you to use the numeric icons to enter a setting for the Hook of the Delivery Cup on the Port frame to occur. Press the

Done icon to save the setting entered and return to the menu. Move to Swipe Position >

Hook Offset

Shelf Offset

93500

700

Press the Shelf Offset icon will open a window allowing you to use the numeric icons to enter a setting for the

Delivery Cup alignment to the Shelf to occur. Press the

Done icon to save the setting entered and return to the menu.

EVS Compliance – Press the EVS Compliance icon.

Pressing the EVS Compliance icon will not change setting. This screen is view only and cannot be changed. It is for information purposes only.

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Shelf Location – Press the Shelf Location icon.

Pressing the Shelf Location icon will not change setting. This screen is view only and cannot be changed at this point in the programming. It is for information purposes only. It may be changed at other menu locations in the programming.

Model Number – Press the Model Number icon.

Pressing the Model Number icon will not change setting. This screen is view only and cannot be changed at this point in the programming. It is for information purposes only. It may be changed at other menu locations in the programming.

Machine Configuration

Refrigeration Settings >

Space To Sales On Off

Picker Cup Sensor On Off

Port Sensor On Off

Manual Key Switch Override >

Firmware Information >

Cabinet Offsets >

EVS Compliance

Shelf Location

Model Number

Encoder Resolution

Encoder Resolution – Press the Encoder Resolution icon.

3800 5800

3310 counts/inch

Pressing the Encoder Resolution icon will not change setting. This screen is view only and cannot be changed. It is for information purposes only.

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BevMax 6 Media LED Driver Board Assembly (CR0014114)

LED

Light Pipe

LED Bundle

J9 - J16

Coin/Bill - Card

Not used

J15

LED Badge

J18

Power

BEVMAX 6 DN5800-6/3800-6/5800-E6/3800-E6 LED DRIVER BOARD ASSEMBLY CONNECTIONS

CONNECTION DESCRIPTION COMMENTS

J1 LED Controller Power From interior power harness to LED Driver board assy. (24VDC)

J15

J18

LED Control

Light Engine

Port 4

LED Badge

From Atlas Board to LED Driver Board

Light Engine to J7

Light Engine to J8

From J16 & J9 LED Driver Board to PCB LED at coin insert, bill validator, and cashless openings.

Not used at this time.

From J18 to PCB LED Assy. behind top of pill.

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Cup

P14

BevMax 6 Media I/O Board (CR0014121)

Port

Switch

P10

MDB

J16

Y/Z Motors

X Motor

P15

Refrig

Temp

J12

Motor Power

Interrupt P3

Coin Return

J18

Fuse

FH1 & FH2

CONNECTION

Power

BEVMAX 6 DN5800-6/3800-6/5800-E6/3800-E6 I/O BOARD CONNECTIONS

DESCRIPTION COMMENTS CONNECTION DESCRIPTION COMMENTS

FH1 & FH2 Fuse 3AMP/250V

Motor Power

Interrupt

P7 Refrigeration

P8 Y/Z

P10 Switch

P14 Y/Z

J16 MDB

Coin

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USB2 J20

USB1 J20

RF ID J36

Boot loader J12

DEX/IRDA J16

Service J5

Zigbee J9

BevMax 6 Media Atlas Board

(CR0022933 Touch)

(Does not include software)

Selection J6 Cashless Bezel J42

USB3

J22

Temp1 J18

Temp2 J19

Blue J1

---- J2

Boot loader J28

Master

Reset

Watchdog J17

Service

Cab Connection J30

Aux Console J4

Console J3

DPS J34

MSL J35

LCD Power J31

MDB

J14

------- J38

Zigbee J8

Battery J37

CONNECTION

Power

J11

Battery

BEVMAX 6 DN5800-6/3800-6/5800-E6/3800-E6 ATLAS BOARD CONNECTIONS

DESCRIPTION CONNECTION DESCRIPTION CONNECTION DESCRIPTION

J3 Console J18 Temp1 J38 ---------

J4 Aux Console J19 Temp2 J42 Cashless Bezel

J5 Service J20 USB1 & USB2

J6 Selection J22 USB3 P2 Battery

J9 Zigbee J30 Cab Connection S2

DPS

J14 MDB J35 MSL

Master Reset

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BEVMAX 6 5800-6/3800-6 TROUBLESHOOTING “XY” ISSUES

1. Selection will not vend. a. Does a different selection vend? i. Perform Test Vend in TEST Menu ensure proper selection vends. ii. Check Custom Space to Sales has been enabled.

1. Check FIFO Mappings in Product Configuration Menu. b. Did the gate actuate at all? i. Plunger cycled but gate but did not fully actuate.

Sticking. a. Check plunger to target alignment in Test Menu,

Platform Movement. b. Shuttle c. Bent bad. pins. d. Check gear box & follower.

2. Possible delivery cup assembly position alignment problem a. Plunger should hit approximately ¼” from top edge of target. i. Adjust shelf offset see programming “Security

Code Menu, enter the Manufacturing Security

Code 5555, go to Factory Set-up, Shelf Offset and adjust as needed”. b. Perform vend test on selections, Test Menu, Test Vend. i. Only occurs on one column. target.

2. Defective gear box. follower. ii. Occurs on entire shelf.

1. Shelf not secured on supports. alignment. iii. Occurs on same column, multiple shelves (A2,

B2, C2, D2, E2).

1. Shelf not secured on supports. alignment.

3. Plunger did not cycle fully. a. Replace plunger return spring. b. Replace delivery cup assembly. c. Replace I/O Control board. ii. Gate did actuate

1. Product and gate mismatch.

2. Possible delivery cup assembly position alignment problem a. Plunger should hit approximately ¼” from top edge of target. b. Adjust shelf offset see programming “Security Code

Menu, enter the Manufacturing Security Code 5555, go to Factory Set-up, Shelf Offset and adjust as needed”. c. Perform vend test on selections. i. Only occurs on one column. target.

2. Defective gear box.

3. Defective

3. Dirty / worn tray slide with pusher. follower. a. Check slide with pusher, clean or replace as needed.

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2. Delivery Cup Assembly Plunger Issues. a. Plunger jam/dry vend. i. Plunger return spring bad.

1. Replace plunger return spring. ii. Syrup/dirt/broken part causing plunger to stick.

1. Replace delivery cup assembly. iii. Software did not attempt to vend

1. Check error list in Diagnostics Menu for cause & solution. i. Check tray is level and secured to tray supports. ii. Check connections. iii. Check X motor (bottom right). c. Plunger Stays Out. i. Check for syrup or dirt build up. ii. Check for broken parts. iii. Replace return spring.

3. Delivery Cup Assembly Will Not Go Home. a. Is there a “Vend Timeout Error” on the display? i. If yes check lower (Y) and top far left (X) home switches.

1. In Test Menu, Platform Movement test check switch functions: a. At the home position the “Y” (lower) home switch will register as On if switch is pressed and good. b. At the home position the “X” (top far left) home switch will register as On if switch is pressed and good. i. Adjust the X drive belt.

4. Elevator will not move vertically. a. Perform Test Vend in Test Menu to test movement. b. Check top door switch. i. Is it functioning? ii. Is it being made when door is closed? c. Check the Delivery Cup Plunger & Plunger Home Switch. i. If plunger arm is stuck out it will shut down XY delivery system. ii. If plunger arm home switch fails it will shut down XY delivery system. d. Check the harness connector to the “Y” motor. rollers. f. Check harness and motor. g. Replace I/O Control board.

5. Elevator will not move horizontally. a. Perform Test in Test Menu to test movement. b. Check top door switch i. Is it functioning? ii. Is it being made when door is shut? c. Check the lower (Y) and top far left (X) home switches. i. In Test Menu, Platform Movement test check switch functions:

1. At the home position the “Y” (lower) home switch will register as

On if switch is pressed and good.

2. At the home position the “X” (top far left) home switch will register as On if switch is pressed and good. a. Adjust the X drive belt. d. Check the Delivery Cup Plunger & Plunger Home Switch i. If plunger arm is stuck out it will shut down XY delivery system. ii. If plunger arm home switch fails it will shut down XY delivery system.

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iv. Check harness and motor. v. Replace control board.

6. Product Will Not Load From Delivery Cup Assembly To Port Assembly. a. Perform Test Vend in Test Menu to test movement. b. Check Model # is set to correct cabinet. c. Check belt tension. d. Check Service Wall Port Door Assembly is securely installed.

7. Port Assembly On Service Door Will Not Open. a. Perform Test in Test Menu Port and Cup Sensors to test switch. i. Port Open Switch is Off when Port Door is closed and switch is in open position and good. ii. Port Closed Switch is On when Port Door is closed and switch is pressed and good. b. Check for syrup or dirt build up, or debris. c. Check for broken parts. port e. Check harness and motor. f. Replace I/O Control board.

8. Double Vend From Gate a. Is correct gate assembly used for product being vended? b. Too many packages loaded in column. c. Check Plunger Return Spring. d. Check Cup Motor Cam. e. Check the trigger on the Plunger Assembly. f. Check the Picker Cup Ribbon Cable for bad connection or damage. g. Check the Y E Chain Harness for bad connection or damage. h. Check the X/Y E Chain Harness for bad connection damage. i. Change Y Motor Board. j. Change Delivery (Picker) Cup Base Board.

9. Package Not Sliding On Slide Assembly. a. Vender not level. b. Trays not secured to Tray Supports. c. Slide not installed correctly. d. Slide dirty. Clean and apply Armoral or Food Grade Silicone.

10. Delivery Cup Assembly Caught On Tray a. Check vender is level. b. Check Shelf setting. c. Check spring on Y belt is installed correctly.

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XY not working

Is vender plugged in?

NO YES

Plug in Vender.

Is P1 connected to I/O

Control board?

NO YES

Is P3 connected to I/O

Control board?

NO YES

Go to Test

Menu, Platform

Movement.

Plug in connector. Visual check. Where is picker cup located?

HOME NOT HOME

Does XY move to HOME position using

Key Pad?

YES NO

Do a test vend with door closed. Works

NO YES

Check top left door switch working?

NO YES

Manually move XY to HOME position.

Picker Motor

Home Message

OFF ON

Replace switch. Pull the top door switch out.

Plunger

Home

In position test is X Home On,

Y Home On, & Picker Home

On Message displayed in Test menu, Platform Movement?

Visually confirm plunger in home position

YES NO

Do the Encoder counts increase & decrease when moving the XY manually?

YES NO

Picker home

On =

Plunger

Home.

X Home On =

X Axis Home.

Is fuse in I/O

Control board good?

NO YES

Check harnesses & connections to P8, P14,

& P15 at I/O Control board are good?

YES NO

Refer to

Picker Cup

Y Home On =

Y Axis Home.

Replace

See Port Door trouble shooting

Check Motor by swapping X & Y motors.

YES NO

Plug in or replace as needed.

Change Control

Board.

Check, repair, replace harness.

Problem solved?

NO YES

Change failed

Motor.

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Picker Motor Failure =

In Test menu, Platform

Movement, Picker Motor message?

ON OFF

Check X Home On

Message with XY all the way to home position to the left.

Visual check. Where is picker cup located?

HOME NOT HOME

Cycle plunger multiple times to ensure proper operation.

In Test Menu, Platform Movement. Press

“3” key to cycle plunger. Is Picker Motor

Home On Message with picker at the home position?

YES NO

If Plunger is stuck in the out or in position.

Refer to Delivery (Picker)

Cup Troubleshooting or replace Cup Assembly.

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X Motor Failure = In Test Menu, Platform Movement, is X Home message?

ON

X Home On message with

XY all the way to the home position to the bottom left.

Manually move cup to A9 and pull top door switch out.

Press the “F” key. Picker Cup goes to the home position?

YES NO

Is the X Home message on?

YES NO

“On” showing = a switch or ground wire issue.

OFF

Manually activate the switch and message cycles on and off.

Check, repair, or replace switch or harness. Problem solved?

Does X motor run?

YES NO

Check belt and pulley.

Replace I/O

Control board.

Check, repair, replace harness. Problem solved?

YES NO

“OFF” showing

= a mechanical obstruction.

NO YES

Do a Vend

Test with

Door Closed.

Check & replace X motor. Problem solved?

YES NO

Replace I/O

Control board.

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128

Y Motor Failure = In Test Menu, Platform

Movement, is Y Home message?

Y Home On message with XY all the way to the home position to the bottom left.

Manually move cup to A9 and pull top door switch out.

Press the “F” key. Picker Cup goes to the home position?

YES NO

Is the Y Home message on?

YES NO

“On” showing = a switch or ground wire issue.

“Off” showing

= a mechanical obstruction.

NO YES

Do a Vend

Test with

Door Closed.

ON

OFF

Manually activate the switch and message cycles on and off.

Check, repair, or replace switch or harness. Problem solved?

Does Y motor run?

YES NO

Check belt and pulley.

Replace I/O

Control board.

Check, repair, replace harness. Problem solved?

YES NO

Check & replace Y motor. Problem solved?

YES NO

Replace I/O

Control board.

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128

Do a Platform

Movement test.

Do a vend test with door closed.

Pull top door switch out.

Run Y axis “A to E” &

X axis “2 to 7” five times each. Does Picker

Cup stop in correct position?

YES NO

XY Slams to

Top/ Right 0r

Left

NO

Do a test vend with door closed.

Press the “F” key. Picker Cup goes to the home position?

YES NO

YES

Manually move

Picker Cup to “A9” or “A6” position.

Is the display showing X Home

On or Y Home On Message?

Check for Y

Home On & X

Home On message. If ON, go to appropriate

Trouble Shooting

Pages. If OFF.

“0ff” showing is a mechanical obstruction.

Do the Encoder counts increase

& decrease when moving the

XY manually?

Check, repair, replace harness.

Problem solved?

YES NO

Check ground wire on Y motor is connected.

YES NO

Encoder is bad replace Y motor.

Go to Test Menu,

Platform Movement,

Motor Positions.

Check, replace motor as needed. Problem solved?

NO YES

Replace I/O

Control board.

Connect ground wire.

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Picker

Cup not working

Is vender plugged in?

NO YES

Plug in Vender.

Is P1 connected to I/O

Control board?

NO YES

Plug in connector.

Go to Test Menu,

Platform Movement.

Visual check. Where is picker cup located?

HOME

Is plunger below target?

Go to “A”

Check top left door switch working?

Replace switch.

Return to top shooting.

YES

Pull the top left door switch out. Cycle plunger multiple times. Does it return home?

YES NO

Refer to Y Motor failure Trouble

Cycle plunger and watch

Picker Motor Message, does it change?

YES NO

Is plunger touching target?

YES NO

Is plunger touching shelf

NO YES

Picker Motor message is Off, go to “B”.

Does plunger cycle?

YES NO

YES

Manually push cup down off shelf. See

“D” below.

Check fuse on I/O board.

Good Failed

Remove Cup bottom cover.

Is motor plugged in?

Replace fuse.

Verify Y Home switch toggles Y Home message on/off?

YES NO

Press “3” key. Is there power to the motor for 1 second (between 20 & 30 VDC)?

NO YES

Plug in motor.

Unplug plunger home switch, Plug Y home switch in Plunger home board port to check plunger harnessing. Is

Picker Home message

On?

YES NO

Check, repair, or replace, plunger, spring, & plunger home and out switches.

Check, repair, or replace harness & connector.

Problem solved?

YES NO

Replace Cup board.

Replace picker motor.

If the plunger is touching the shelf then the cup is in the wrong position. Trouble shoot why cup is in wrong position after pushing it off the shelf.

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CUP AT WRONG LOCATION

HIGH/LOW or Y AXIS

Go to Test Menu, Platform

Movement. Check motor

Positions.. Send to home, does Y Home say On?

YES NO

Is shelf setting correct?

YES NO

Fire the plunger to ensure correct location. Repeat

“A-E” cycle two to three times. Is cup in correct location?

YES NO

Do a Keypad test.

Send cup to “A” shelf. Is cup in correct location?

YES NO

See XY Not

Working troubleshooting.

Repeat “A-E” cycle two to three times. Does cup position get worse?

YES NO

Enter Security Code Menu, enter

Manufacturing Security Code

5555, go to Factory Setup, Shelf

Offset setting and adjust offset as needed.

Close door and test vend.

Check Harness, Y

Motor, & I/O

Board.

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128

CUP AT WRONG LOCATION

LEFT /RIGHT or X AXIS

Go to Test Menu, Platform

Movement. Send to home, does X Home say On?

YES NO

See XY Not

Working troubleshooting.

Send cup to home position. Does it go home?

YES NO

Send cup to “E2-E8” positions. Does it stop in correct position?

YES NO

See X Axis troubleshooting.

Repeat test at several locations.

Does it stop in correct position?

NO YES

Is the horizontal alignment correct?

YES NO

Check Harness,

Keypad, X Motor,

& I/O Board.

Do a Keypad test. Works?

YES NO

Check Harness,

Keypad, X Motor,

& I/O Board.

Enter Security Code Menu, enter

Manufacturing Security Code

5555, go to Factory Setup, Shelf

Offset setting and adjust offset as needed.

Close door, do a test vend.

Change

Keypad.

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DELIVERY PORT DOOR

WORKS IN FACTORY

DIAGNOSTICS BUT

NOT IN SALES MODE

Close door and do a test vend with money. Does it work?

Check, repair, and replace door switch components: mounting bracket, strike plate, switch, and harness.

Open service door. Pull top door switch out and do a test vend with money. Does it work?

YES NO

Go to Test Menu, Port &

Cup Sensors, manually close the delivery port door. Does Port Close say

On?

YES NO

Enter Test Menu, Press 2 to open port. Does the Port

Open Switch change to On and the Port Close Switch change to Off?

YES NO

Check, repair, and replace door close switch.

Is port open all the way?

YES NO

Check, repair, and replace door open switch, harness, port motor.

Check for physical obstructions.

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COIN ACCEPTANCE ISSUES

PROBLEM CAUSE

Coins Returned to Customer

With No Credit Issued

Will Not Payback Coins

1. Coin Jam in Mech

2. Flight Dirty

3. No Power to Mech

4. Coin

Activated

5. Vender in Programming

Mode

6. Timed Event, Inhibit Set

7. Defective Coin Mech

1. No Power to Mech

2. No Coins in Tubes

Incorrectly

4. Defective Coin Mech

FIX

1. Clear Jam and Test

2. Clean Flight Deck

3. Check Harness, Changer to Atlas

Board.

4. Adjust Coin Return Lever

5. Close Service Door

6. Disable Timed Event Inhibit

Mech

1. Check / Replace MDB Harness

2. Fill Coin Tubes with Coins

3. Reprogram per Manufacturer

Recommendation

4. Replace Coin Mech

DOLLAR BILL ACCEPTANCE ISSUES

Bill Validator will not run.

Takes Bill in Then Rejects it

Stacks Bill while in Escrow Mode

Bill Validator No Comms error listed in Diagnostics Menu, Diagnostics

Errors.

PROBLEM CAUSE FIX

Takes Bill, Gives No Credit

Prices / tube cash conditions.

Max Price Not Yet Reached

Communication Error with Bill

Validator. Bill Validator Reported

Error.

Harness, Validator, Atlas Board

Check Mech Tubes.

Check Validator or Replace

Check or Replace Validator,

Harness, Atlas Board

I/O CONTROL BOARD

PROBLEM CAUSE FIX

No Power to I/O Controller.

Display blank or locked up.

1. AC Box

1. Incorrect Input to Atlas

Controller

2. Low or Missing 24 Volts

Out of Order or other error codes showing on display

Temp out of Service

RAM Error

No Vendable Selections

1. Replace AC box.

1. Check voltage to Atlas

Controller.

2. Make corrections to supply correct voltage.

Refer to Programming Section,

Diagnostics, Diagnostics Errors for specific error codes and cures.

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128

These charts are intended as a guide to isolate and correct most problems you might encounter. Should your machine show ‘OUT OF SERVICE”, go in the TEST MODE and press “B” to list errors.

ALL COINS ARE REJECTED

All coins are rejected.

Main Power Off / disconnected.

Blown I/O Board fuse.

Loose connection.

Jammed Coin Mech..

Apply power.

Check fuse, replace as necessary.

Check harness at Coin

Mech and Atlas Board.

Clear coins.

Weak springs on changer gate.

Gate partially open.

Replace spring.

Clean & reset gate.

Dirty / faulty coin sensor.

Incompatible Coin

Mech.

Defective coin mech.

Defective Atlas board.

Clean / replace.

Replace.

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128

ALL BILLS ARE REJECTED

All bills are rejected.

Main power Off / disconnected.

Blown I/O Board fuse.

Machine is out of service.

Loose connection.

Apply power.

Check fuse replace as necessary.

See Diagnostics Errors list to determine cause of out of service.

Check harness at bill validator and Atlas board.

Fill coin tubes. Coin Mech low on coins.

Bill path obstructed / dirty.

Wrong option switch settings.

Incompatible bill validator.

Defective bill validator.

Clear / clean path.

Refer to manufacturers manual and reset.

Replace.

Defective Atlas Board. Replace.

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128

INCORRECT CHANGE DISPENSED

Incorrect change dispensed.

Vend prices set incorrectly.

Check price and reset if necessary.

Coins not laying flat in tubes.

Defective Coin Mech.

Check coin tubes, clear and reload coins..

Replace.

Defective Atlas board. Replace.

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SELECTION WILL NOT VEND

Selection will not vend.

Vend price set incorrectly.

Insufficient credit.

Product and gate mismatched.

Gate sticking.

Dirty / worn slide assy.

Loose connections.

Defective Plunger arm.

Defective harness.

Check price and reset if necessary.

Check price, ensure credit is equal to or greater.

Check for correct product set up.

Move product away from gate and do a test vend to check gate operation.

Check for bent pins in gate assy.

Clean, check for flash, lubricate, replace as needed.

Check harness connections at I/O board, Atlas board, & motors.

Use Test Menu, Port & Cup

Sensor to check Plunger arm, replace as needed.

Replace harness.

Defective I/O or atlas board.

Replace.

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128

ICE / FROST ON EVAPORATOR

Ice / frost on evaporator.

Condensate drain plugged.

Clear drain.

Vender not level. Level vender.

Air leak. Check product door seal and harness openings in cabinet.

Check gasket seals on refrigeration unit.

CONDENSATE ON OUTSIDE OF PRODUCT DOOR

Condensate on outside of product door.

Machine in direct sunlight.

Move machine.

Machine in location with relative humidity above

70%.

Move machine.

COMPRESSOR WILL NOT STOP

Compressor will not stop.

Defective relay.

Defective thermostat / temp sensor.

Replace.

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128

COMPRESSOR WILL NOT START

Compressor will not start.

Service door open. Close service door.

Compressor is unplugged.

Defective Door interlock

Switch.

Low voltage.

Plug Compressor in outlet on face of AC

Distribution Box.

Replace.

Check power source.

Defective thermostat / temp sensor.

Defective stating component (capacitor, relay).

Defective Compressor.

Replace.

Troubleshooting Tip:

For domestic venders use a short 15

AMP extension cord & plug the compressor directly to the wall outlet. This will bypass the AC Distribution Box.

IMPORTANT: FOR TESTING PURPOSES ONLY.

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128

MACHINE NOT COOLING

Machine not cooling.

Dirty or clogged condenser.

Clean.

Defective thermostat / temp semsor.

Restricted airflow.

Machine in direct sunlight.

Faulty product seal.

Condenser fan or evaporator fan not running.

Evaporator is iced up.

Replace.

Check rear screen for obstructions. Ensure rear of cabinet is at least 4” (10cm) away from wall.

Move machine.

Replace.

Check blade for obstruction. Check fan circuit.

Check for air leaks or clogged condensate drain line.

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Major Component Description

AC DISTRIBUTION BOX

BevMax 6 5800-6/3800-6

110 VAC units

Main Power Switch / Plug Interrupts hot side of incoming power to all components in machine.

15 Amp Outlet (110 VAC) Provides power to

Refrigeration

Transformer (T1)

BevMax 6 DN5800-E6/3800-E6

220 VAC units

Provides 24 Volt power to the Controller Board.

Main Power Switch / Plug Interrupts hot side of incoming power to all components in machine.

Receptacle, Panel Mount Provides power to

IEC 320 (220 VAC) Refrigeration unit.

Transformer (T1) Provides 24 Volt power to the Controller Board.

Service Door Switches

2 Switches - Left Switch (10 Amp) – in XY Motor Circuits, Port Door Motor Circuit, and Picker Motor Circuit

(Power Interrupt Switch).

2 Switches - Right Switch (10 Amp) – in Controller and Electronic Lock Circuit (Electronics Switch).

General Maintenance

The most important facets of proper care and maintenance of your machine are the electrical power supplied to it, leveling, and cleanliness of the machine.

POWER

Refer to the cabinet serial number plate to determine the correct voltage and frequency for the machine. In the

US and Canada this is 120Vac, 60Hz, 1P. In Europe, Australia, and other export countries, this is

CAUTION:

REMOVE POWER TO THE AC DISTRIBUTION BOX BEFORE CLEANING OR WHEN ANY ELECTRICAL

COMPONENTS ARE CONNECTED / DISCONNECTED FOR TESTING OR REPLACEMENT.

Periodically inspect the power supply cord for damage. If the cord or plug is worn or damaged, it must be replaced with a power supply cord of the same type, size and specification as originally provided with the machine. DO NOT USE THE VENDING

MACHINE UNTIL THE WORN OR DAMAGED CORD IS REPLACED.

In Domestic Vending Machines the Ground Fault Circuit Interrupter (GFCI) must be tested frequently and before each use in accordance with the instructions provided on the GFCI device. IF THE GFCI DOES NOT PASS THE

TEST, DO NOT USE THE MACHINE.

Unplug the supply cord from the receptacle and call the Crane

Merchandising Systems Technical Support Group for assistance at 1-803-266-5001.

CAUTION:

REMOVE POWER TO THE AC DISTRIBUTION BOX BEFORE CLEANING OR WHEN ANY ELECTRICAL

COMPONENTS ARE CONNECTED / DISCONNECTED FOR TESTING OR REPLACEMENT.

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CLEANING

DO NOT USE A WATER JET OR NOZZLE TO CLEAN THE VENDER

GLASS DOOR

The display glass should be cleaned inside and out with paper towels and glass or non-abrasive all-purpose cleaner. The gasket around the product door should be wiped down using warm water, any mild general purpose, non-abrasive cleaner and a soft towel. Never lubricate the gasket and always check for cracking or deformities which may cause leaks. Replace if necessary.

TRAYS / TRAY INSERTS

The trays and tray inserts should be cleaned periodically using warm water and a mild general purpose, nonabrasive cleaner. Care should be taken to ensure debris does not enter the gear box assemblies. DO NOT

USE SOLVENTS OR ABRASIVE MATERIALS TO CLEAN ANY PORTION OF THE TRAY.

SLIDE/PUSHER ASSEMBLY

The slide/pusher assembly should be cleaned periodically using warm water and any mild general-purpose non-abrasive cleaner. After drying, the slide assembly needs to have a coat of Armoral applied. Care should be taken to ensure debris does not enter the gear box assemblies. DO NOT USE SOLVENTS OR

ABRASIVE MATERIALS TO CLEAN ANY PORTION OF THE TRAY.

DOOR LIGHTING

The machine is designed with an energy efficient LED Lighting System. To ensure continued reliable operation, replace only with the same type and size lamps. Lamps must be properly installed and connected.

CABINET

Wash the cabinet with a good detergent or soap mixed in warm water. Wax the vender often with a good grade of automobile wax. Any corrosion inside the vender should be removed with fine steel wool and the area should be painted with white paint.

Repair any scratches on painted surfaces to prevent corrosion.

DRAIN PAN, DRAIN TUBE, AND DRAIN HOSE

To prevent mold and mildew growth, and to avoid personal injury or property damage, the drain pan, drain tube, and drain hose must be properly aligned and routed. Ensure nothing obstructs the drain tube or drain hose and that the hose is not bent, pinched, or twisted in such a way as to prevent the flow of condensate. Periodically inspect the drain pan, drain tube, and drain hose for alignment and the presence of dirt, debris, mold, and mildew. Clean as needed.

WARNING

THE COMPRESSOR ELECTRICAL CIRCUIT IS ALWAYS LIVE WHEN THE PLUG IS CONNECTED TO AN

ELECTRICAL OUTLET.

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REFRIGERATION CONDENSER

Clean the condenser periodically of dirt or lint build-up. Remove the build up with a brush or vacuum, or blow the dirt out of the condenser with compressed air and approved safety nozzle. Ensure nothing obstructs air intake at the bottom of the main door. Ensure nothing obstructs air exhaust at the rear of the cabinet.

COIN ACCEPTOR

Follow the Coin Acceptor Manufacturer’s instructions.

LUBRICATING THE VENDER

The vender refrigeration system does not require any field lubrication. The hermetic refrigeration system and fan motors are manufactured with lifetime lubrication.

NEW ATLAS CONTROL BOARD INSTALLATION

Setting Model Number - On power up the display will show “Reset Model? Continue? Yes / No”. Press the icon and display will show “No Model Set Save? ^ (scroll up) Yes / No”. Press up or down arrow icon to scroll through available model numbers DN5800-6, DN3800-6, DN5800-E6 (export), DN3800-E6 (export). With vender model displayed that you are installing board press the Done icon to save.

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Cup Board

X Motor

X Home Switch

Y Motor

Y Home Switch

Plunger in switch

Plunger out switch

Cashless/Wireless

Devices

Port Sensor Electrode

Cup Motor

BevMax 6 5800-6/3800-6 Domestic Block Diagram

Motor Power Interrupt Switch

Relay Control

I/O Board

Cup Sensor

Cup Sensor Electrode

Port Motor

Port Open Limit Switch

Port Closed Limit Switch

Port LED

Port Sensor

Temp Sensor

Touch

Display

Atlas Board

24 VAC

Door Switch

MDB /

EXE

Ballast /

LED

AC Box

120 VAC

Fan

E lock

Lamp

Refrig.

120 VAC

E Lock Door

Relay

Aux. E Lock

Power

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Cup Board

X Motor

X Home Switch

Y Motor

Y Home Switch

Plunger in switch

Plunger out switch

Port Sensor Electrode

Cup Motor

BevMax 6 5800-E6/3800-E6 Export Block Diagram

X/Y Power Interrupt Switch

I/O Board

Relay Control (24 VDC)

Cup Sensor

Port Sensor Electrode

Port Motor

Port Open Limit Switch

Port Closed Limit Switch

Port LED

Port Sensor

Temp Sensor

Touch

Display

Atlas Board

24 VAC

Ballast /

LED

AC Box

220 VAC

Door Switch

MDB /

EXE

Fan

E lock

Lamp

220 VAC

Refrig.

E Lock Door

Relay

Aux. E Lock

Power

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BevMax 6 5800-6/3800-6 Compressor Parts Diagram

Item

Domestic Compressor Parts BevMax 6 5800-6/3800-6

65701270 Domestic Refrigeration Kit

Part #

80250289

80240217

80240213

80240214

80240216

80240218

80240220

80240215

Description

Compressor, Embracco FFU130HAX 115/60 (EM# 513200620)

Bracket, Capacitor FFU130HAX (EM#US-2255008)

Overload, Compressor FFU130HAX (EM#513554617)

Cover, Electrical Component FFU130HAX (EM#13555028)

Relay, Compressor Start FFU130HAX (EM#213516051)

Capacitor, Compressor Start FFU130HAX (EM#US-3252378)

Cap, Capacitor FFU130HAX (EM#2254002)

Cord, Relief FFU130HAX (EM#513545045)

R134A Freon (9.5oz or .269kg)

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BevMax 6 5800-E6/3800-E6 Compressor Parts Diagram

Item

Export Compressor Parts BevMax 6 5800-E6/3800-E6

65701290 Export Refrigeration Kit

Part # Description

CR0004863

CR0004865

CR0004174

CR0004172

R134A

Starting Relay, Danfoss

Cord, Relief Compressor Danfoss

Capacitor, Compressor Start 80 μ F,Danfoss

Cover, Electrical Component FFU130HAX (EM#13555028)

Freon (9.5oz or .269kg)

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ATTENTION!

To avoid machine damage, remove the SHIPPING BOLT from the carriage prior to operating the XY system!!!

View of shipping bolt 80030529 & bracket 64707109.

Shipping location

(bottom left corner of cabinet)

Store the shipping bolt and bracket for future use as illustrated.

The Shipping Bolt must ne installed any time the machine is moved or transported. Failure to do so may result in damage to the XY system.

Storage location

(bottom left corner of cabinet)

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Hello! I have read the user guide for the BevMax 6 series of vending machines, including the 5800-6, 5800-E6, 3800-6, and 3800-E6 models. I can answer your questions about installation, programming, troubleshooting, and more. Ask me anything about the features and functions described in this document.

Show related prompts

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Key features

Touch Screen Display/Keypad
Electronic Door Lock
Refrigeration System
MDB Compatible Coin/Bill Acceptance
Telemetry Feature Available
Adjustable Temperature Control

Frequently asked questions

The machine is designed to work properly in a temperature range of 75°F to 90°F (23°C to 32°C) in still air 65% Relative Humidity non-condensing.

Plug the vender into a properly powered outlet. Hold the key FOB 0 to 3" (76.2 mm) in front of the Delivery Port Door and press the button on the key FOB.

The Serial Number decals are located on the top left corner of the back of the vender and on the left front edge of the product refrigerated area visible through the glass door.

The vender will support all available NRI MDB, Currenza MDB, Mars MDB, Conlux MDB, and Coinco MDB coin changers.

The vender will support all available Cashcode MDB, Currenza MDB, Mars MDB, Conlux MDB, and Coinco MDB bill validators.

Table of Contents

PROGRAMMING

1. DATA RECALL

2. DIAGNOSTICS

3. TEST

4. PRICE

5.

PRODUCT CONFIGURATION

6. SPECIAL VEND MODES

7. MONETARY

8. SYSTEM SETTINGS

. SECURITY CODES

TIMED EVENTS

TELEMETRY

ASSIGNING AN ATLAS UNIT (board)

A DESCRIPTION OF THE PROCESS

ASSIGN STEPS - A path for success

BevMax/Merchant Media

Intergraded Wireless Radio Setup

Cashless / Remote DEX / Alerts

TELEMETRY – How it Works

Telemetry Devices come in 3 packages.

MACHINE CONFIGURATION

XY not working

Picker Motor Failure =

In Test menu, Platform

Movement, Picker Motor message?

ON OFF

X Motor Failure = In Test Menu, Platform Movement, is X Home message?

ON

OFF

Y Motor Failure = In Test Menu, Platform

Movement, is Y Home message?

ON

OFF

XY Slams to

Top/ Right 0r

Left

NO

YES

Picker

Cup not working

CUP AT WRONG LOCATION

HIGH/LOW or Y AXIS

CUP AT WRONG LOCATION

LEFT /RIGHT or X AXIS

DELIVERY PORT DOOR

WORKS IN FACTORY

DIAGNOSTICS BUT

NOT IN SALES MODE

Major Component Description

AC DISTRIBUTION BOX

Service Door Switches

General Maintenance

ATTENTION!

To avoid machine damage, remove the SHIPPING BOLT from the carriage prior to operating the XY system!!!

Shipping location

Storage location

What is the acceptable ambient operating temperature range?

How do I open the electronic door lock?

Where is the serial number located on the vending machine?

What types of coin changers are supported?

What types of bill validators are supported?

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