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User’s manual
TL71108/TL71208/TL71308
5.8 GHz cordless telephone with caller ID/ call waiting
Congratulations
on your purchase of this AT&T product.
Before using this AT&T product, please read the
Important safety information
on pages
55-57
of this manual.
Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new
AT&T product. You can also visit our website at
www.telephones.att.com
or call
1 (800) 222-3111
.
In Canada, dial
1 (866) 288-4268
.
Model # : TL71108 (single handset)/TL71208 (two handsets)/
TL71308 (three handsets)
Type: 5.8 GHz cordless telephone
Serial #:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
© 2008 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a
AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China.
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.
Your telephone package includes the following items.
User’s manual
TL71108/TL71208/TL71308
5.8 GHz cordless telephone with caller ID/ call waiting
Quick start guide
TL71108/TL71208/TL71308
5.8 GHz cordless telephone with caller ID/ call waiting
User's manual Quick start guide Cordless handset
(One for TL71108)
(Two for TL71208)
(Three for TL71308)
Telephone base with mounting bracket installed
Charger for cordless handset
(One for TL71208)
(Two for TL71308)
Battery for cordless handset
(One for TL71108)
(Two for TL71208)
(Three for TL71308)
Battery compartment cover
(One for TL71108)
(Two for TL71208)
(Three for TL71308)
Power adapter for telephone base
Power adapter for handset charger
(One for TL71208)
(Two for TL71308)
Belt clip for cordless handset
(One for TL71108)
(Two for TL71208)
(Three for TL71308)
Telephone line cord
User’s manual
TL71108/TL71208/TL71308
5.8 GHz cordless telephone with caller ID/ call waiting
Table of contents
Getting started
Quick reference guide ......................2
Installation preparation ...................4
Telephone base installation ...........5
Charger installation ...........................6
Battery installation & charging ....7
Belt clip & optional headset ...............9
Installation options ................................10
Telephone operation
Handset operation ........................... 14
Options while on calls ................... 17
Chain dialing ...................................... 19
Intercom ............................................... 20
Call transfer using intercom ....... 21
Handset settings .............................. 22
Directory
Directory ............................................... 27
New directory entries .................... 28
Directory review ............................... 30
Directory search ............................... 31
To dial, delete or
edit entries ...................................... 32
1
Caller ID operation
Caller ID operation .......................... 33
Caller ID history ................................ 36
Appendix
Screen icons and alert tones ........38
Indicator lights .............................................39
Handset display screen
messages .............................................40
Adding and registering
handsets ...............................................42
Replacing a handset ....................... 44
Troubleshooting ................................ 46
Maintenance ....................................... 54
Important safety information ..... 55
FCC Part 68 and ACTA .................. 58
FCC Part 15......................................... 60
Limited warranty .............................. 61
Technical specifications ................ 64
Index ....................................................... 65
Getting started
Quick reference guide
Handset
CHARGE
On when the handset is charging in the telephone base or charger.
CID
Press to display caller ID information (page 36).
PHONE/FLASH
Press to make or answer a call.
During a call, press to receive an incoming call if call waiting is activated
(page 17).
REDIAL/PAUSE
Press to view redial memory (page 15).
While entering numbers, press and hold to insert a dialing pause (page 28).
MUTE/REMOVE
During a call, press to mute microphone
(page 18).
While reviewing the caller
ID history, press to delete an individual entry, or press and hold to clear the caller ID history (page 37).
While predialing, press to delete digits (page 14).
SPEAKER
Press to turn on the handset speakerphone.
Press again to resume normal handset use
(page 14).
2
Press or to scroll up or down while in menus.
While entering names or numbers, press or to move the cursor to the left or right.
MENU/SELECT
Press to enter the menu.
While in the menu, press to select an item or save an entry or setting.
DIR
Press to display directory entries (page 30).
VOLUME
Press on the side of the handset to adjust listening volume. Each press of the button increases or decreases the volume.
OFF/CLEAR
During a call, press to hang up.
While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.
INT
Press to begin an intercom conversation or to transfer a call (pages 20-21).
Getting started
Quick reference guide
Handset
Feature menu
The > symbol shows a highlighted menu item.
<DIRECTORY
CALL LOG
Feature menu
DIRECTORY (page 27)
CALL LOG (page 33)
RINGER VOLUME (page 22)
RINGER TONE (page 23)
KEY TONE (page 24)
LANGUAGE (page 24)
CLR VOICE MAIL (page 25)
Using menus
Press or to scroll through menu items.
Press
MENU
/ SELECT to select or modify a highlighted item.
Press
OFF
/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.
Telephone base
IN USE
•
•
•
On when handset is in use, or when you are registering a handset.
Flashes when another telephone is in use on the same line, or you are deregistering handset(s) from the telephone base.
Flashes quickly when there is an incoming call.
VOICEMAIL
Flashes when you have new voicemail.
Voicemail is offered by your telephone service provider.
HANDSET LOCATOR
Press to initiate beeping to locate misplaced handsets (page 16).
3
Getting started
Installation preparation
You must install and charge the battery before using the telephone.
STOP!
See pages 7-8 for easy instructions.
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see page 5). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.
For customer service or product information, visit our website at www.telephones.att.com
or call 1 (800) 222-3111 . In Canada, dial
1 (866) 288-4268 .
Avoid placing the telephone base too close to:
• Communication devices such as: television sets, VCRs, or other cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or work bench.
4
Getting started
Telephone base installation
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Install the telephone base as shown below.
1.
Plug the small end of the larger power adapter into the power jack at the bottom of the telephone base.
DESK
Telephone line cord
DSL filter (not included), required if you have DSL high-speed Internet service.
5.
Plug the other end of the telephone line cord into a telephone jack.
Telephone wall jack
WALL
WALL
DESK
2.
Plug one end of the telephone line cord into the telephone jack at the bottom of the telephone base.
Power adapter
3.
Route cords through slots.
4.
Plug the large end of the larger power adapter into a power outlet not controlled by a wall switch.
5
Getting started
Charger installation
1.
Plug the small end of the smaller power adapter into the jack on the underside of the charger, then route the cord through the slot as shown.
2.
Plug the large end of the smaller power adapter into a power outlet not controlled by a wall switch.
IMPORTANT INFORMATION
1.
Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com
, or call
1 (800) 222-3111
. In Canada, dial
1 (866) 288-4268
.
2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.
6
Getting started
Battery installation & charging
Install the battery as shown below. After installing the battery, you can make and receive short calls, but replace the handset in the telephone base or additional charger when not in use. For optimal performance, charge the handset battery for at least 16 hours before use. When fully charged, the handset battery provides approximately five hours of talk time and three days of standby time.
If the battery is depleted, it may take approximately four minutes to charge the handset before it can resume screen display. The screen will continue to display LOW BATTERY until the battery has charged for approximately one hour.
Battery Pack BT5633/BT682
Battery Pack BT5633/BT682
Step 1
Plug the battery securely into the plug inside the handset battery compartment, matching the colorcoded label.
Step 2
Insert the supplied battery with the label
THIS SIDE UP facing up as indicated.
Step 3
Align the cover flat against the battery compartment cover, then slide it upwards until it clicks into place.
7
Getting started
Battery installation & charging
Step 4
Charge the handset by placing the handset face up in the telephone base or in the additional charger. The CHARGE light will be on when charging.
IMPORTANT INFORMATION
Use only the battery supplied with this product. To order a replacement or spare battery (AT&T model 27910, part number 89-0099-00-00 ) or equivalent, visit our website at www.telephones.att.com
, or call
1 (800) 222-3111
. In Canada, dial
1 (866) 288-4268
.
8
Getting started
Belt clip & optional headset
To attach the belt clip:
Snap the belt clip into the retaining tabs on both sides of the handset as shown in the figure.
To remove the belt clip:
Gently lift either of the belt clip retaining tabs, shown in the figure, outwards to remove the belt clip from the handset.
For handsfree headset conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To purchase a headset, visit our website at www.telephones.att.com
or call 1 (800) 222-3111 . In Canada, dial
1 (866) 288-4268 .
Lift the rubber flap here.
Plug a 2.5 mm headset into the jack on the side of the handset.
9
Side of handset.
Getting started
Installation options
NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions.
The telephone base comes with the mounting bracket already installed for desktop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required. This mounting plate with studs may be available for purchase from many handware or consumer electronics retailers and may require professional installation.
Desktop to wall mount installation
To install the telephone base in the wall mount position, make sure that you unplug all cords connected to the telephone base before you begin.
1. Push the top of the bracket towards the back of the telephone base.
With the top of the bracket pushed up against the telephone base, the WALL labels will match.
Push down firmly on the bracket until it clicks into place.
DESK
WALL
WALL
DESK
Side view
Desk mode
Wall mode
10
Getting started
Installation options
Desktop to wall mount installation (continued)
2. Plug the telephone line cord and power adapter into the telephone base.
Bundle the telephone line cord and power adapter cord, and secure them with a twist tie before placing them in the bracket channels.
WALL
DESK
DESK
DESK
DESK
DSL filter (not included), required if you have DSL high-speed Internet service.
3. Place the bundled telephone line cord and power adapter cord into the cavity under the telephone base as shown on the right.
WALL
DESK
DESK
DESK
DESK
4. Plug the power adapter and telephone line cord into the wall outlets, then align the mounting studs on the telephone outlet plate with the mounting holes on the bracket.
11
Getting started
Installation options
Wall mount to desktop installation
To change the telephone base from the wall mount position to desktop position.
1. Make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin.
2. Untie the bundled telephone line cord and power adapter cord, and remove them from the telephone base.
Side view 3. Push the bottom of the bracket down towards the back of the telephone base.
With the bottom of the bracket pushed down against the telephone base, the
DESK labels will match.
Push down on the bracket until it clicks into place.
Wall mode Desk mode
12
DESK
DESK
DESK
DESK
Getting started
Installation options
Wall mount to desktop installation (continued)
4. Plug the telephone line cord into the telephone base and telephone wall jack, then plug the power adapter plug into the telephone base and an electrical wall outlet not controlled by a wall switch (see page 5) and place the cords in the bracket channels.
DESK DESK
WALL
WALL
Telephone line cord
DSL filter (not included), required if you have DSL high-speed Internet service.
Telephone wall jack
Power adapter
13
Telephone operation
PHONE 0:00:30
Elapsed time
NOTE: Pressing
PHONE /FLASH to access services from your local telephone service provider will not affect the elapsed time.
Handset operation
Making a call
To make a call:
• Press PHONE /FLASH or SPEAKER , then enter the telephone number.
To end a call:
• Press OFF /CLEAR or return the handset to the telephone base or charger.
The screen displays the elapsed time as you talk
(in hours, minutes and seconds).
On-hook dialing (predialing)
• Enter the telephone number. Press
MUTE /REMOVE or OFF /CLEAR to make corrections as you enter the phone number.
• Press PHONE /FLASH or SPEAKER to dial.
SPEAKER 0:00:30
Elapsed time
Handset speakerphone
During a call you can press SPEAKER to alternate between hands-free speakerphone and normal handset use. Press OFF /CLEAR to hang up.
NOTE: If a headset is plugged into the handset, you will not be able to use the handset speakerphone.
14
Telephone operation
REDIAL
555-1234
Handset operation
Answering a call
To answer a call:
• Press PHONE /FLASH or SPEAKER .
–OR–
• Press any dial pad key (0-9, * or #).
To end a call:
• Press OFF /CLEAR or return the handset to the telephone base or charger.
Auto off
A call will be ended automatically when you put the handset in the telephone base or charger.
Last number redial
To view the five most recently dialed numbers:
• Press REDIAL /PAUSE to display the most recently called number (up to 30 digits).
• Press , or REDIAL /PAUSE repeatedly to view up to five recently called numbers.
The handset will beep twice at the beginning and end of the list.
Press OFF /CLEAR to exit.
To redial a number:
• Press PHONE /FLASH or SPEAKER to dial the displayed number.
–OR–
• Press PHONE/ FLASH or SPEAKER then
REDIAL /PAUSE to call the most recently called number (up to 30 digits).
Press MUTE/ REMOVE to delete the displayed number from the redial memory.
15
Telephone operation
**PAGING**
Handset operation
Handset locator
The handset locator feature is useful if you misplace a handset.
To start the paging tone:
• Press HANDSET LOCATOR at the telephone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate the handset(s).
NOTE: When paging, if you press OFF/
CLEAR
or
MUTE/
REMOVE
on a handset, the ringer of the handset will be silent but the handset locator feature will not be canceled.
To stop the paging tone:
• Press PHONE /FLASH , SPEAKER , or any dial pad key (0-9, *, or #) on the handset(s).
–OR–
• Press HANDSET LOCATOR on the telephone base.
NOTE: The handset ringer volume also determines the level of the paging tone. If the handset ringer volume level is set to off, that handset will be silent for all calls and paging (page 22).
16
Telephone operation
Options while on calls
Volume control
Press the VOLUME keys on the side of the handset to adjust listening volume. Each press of the button increases or decreases the volume.
Volume control
NOTES :
1. All volume settings (normal handset, speakerphone and headset) are independent.
2. When the volume level has reached the minimum or maximum setting, you will hear two beeps.
Call waiting
If you subscribe to call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press PHONE/ FLASH to put your current call on hold and answer the new call. You can press PHONE/ FLASH at any time to switch back and forth between the calls.
Multiple handset use (not for model TL71108)
If you would like to join an ongoing call, press
PHONE/ FLASH or SPEAKER on another system handset.
Press OFF /CLEAR or place the handset in the telephone base or charger to exit the call. The call will not be terminated until all handsets hang up.
NOTE: A maximum of two handsets can be used at once on an outside (not an intercom) call.
17
Telephone operation
NOTE: You cannot press OFF/
CLEAR to exit redial, directory or caller
ID access without ending the call.
Options while on calls
Mute
The mute function allows you to silence the microphone. You can hear the caller, but the caller will not be able to hear you.
To mute the call:
• Press MUTE/ REMOVE to silence the microphone. When mute is on, the handset screen will show MUTED for a few seconds and the MUTE icon will be shown until mute is turned off.
To un-mute the call:
• Press MUTE/ REMOVE again and resume speaking. When mute is turned off,
MICROPHONE ON will display temporarily on the handset screen.
18
Telephone operation
NOTES:
While reviewing the directory on a call, editing an entry is not allowed.
For more details about the directory, see page 27.
caller ID history on a call, storing the caller ID number in the directory is not allowed. For more details about the caller ID history, see page 33.
the most recently called number can be reviewed, and erasing the entry is not allowed. For more details about the redial memory, see page 15.
Chain dialing
This feature allows you to initiate a dialing sequence from numbers stored in the directory, caller ID history or redial list while you are on a call.
Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, caller ID history or redial list.
Directory
While on a call, you can press DIR to review the directory. To dial the displayed number, press
MENU/ SELECT .
Caller ID history (call log)
While on a call, you can press CID to review the caller ID history. To dial the displayed number, press MENU/ SELECT .
Last number redial
If you have already pressed PHONE /FLASH or
SPEAKER , press REDIAL/ PAUSE to display and dial the most recently dialed number. If you press REDIAL/ PAUSE again within two seconds, the number will not be dialed.
19
Telephone operation
NOTES :
1. Before the intercom call is answered, you can cancel the intercom call by pressing OFF/CLEAR or
INT on the calling handset.
2. If the called handset is not answered within 100 seconds or if it is in the directory or call log mode, or on a call, or out of range, the calling handset will show the message UNABLE
TO CALL TRY AGAIN .
3. Pressing OFF/ CLEAR or MUTE/
REMOVE
will temporarily silence the intercom ringer.
4. A maximum of two handsets can be used at once on the same intercom call. If the system has four registered handsets, they can be used for two different intercom calls at the same time.
5. During an intercom call, there will be an alert tone signaling an incoming call.
Press PHONE/
FLASH
or
INT to answer the incoming call. If you switch to the incoming call, the intercom call will end automatically.
Intercom
Use the intercom feature for conversation between handsets. (This feature is not available on model TL71108.)
Models TL71208/TL71308
1. Press INT . The screen will show INTERCOM TO:
2. Enter a handset number. The screen will show
CALLING HANDSET X . The called handset will ring, and its screen will show HANDSET Y IS
CALLING .
3. On the ringing handset, press PHONE /FLASH ,
INT , SPEAKER , or any dial pad key (0-9, * or #) to answer the intercom call.
To end the intercom call:
• Press OFF /CLEAR or INT on either handset.
-OR-
• Place either handset in the charger or telephone base.
To make an intercom call while on a call:
If you are on an external call and you wish to intercom another system handset without disconnecting the external call:
1. Press INT while on a call .
The outside call is automatically placed on hold and TRANSFER
TO: is displayed on the screen.
2. Enter a handset number. The screen will show
CALLING HANDSET X . The called handset will ring, and its screen will show HANDSET Y IS
CALLING .
3. On the ringing handset, press PHONE /FLASH ,
INT , SPEAKER , or any dial pad key (0-9, * or
#) to answer the intercom call. You can now talk without the outside caller hearing the conversation.
4. Press INT repeatedly on the calling handset to alternate between the external (outside) call and the intercom call.
20
Telephone operation
NOTES:
1. Before the intercom call is answered, you can cancel the transfer and return to the outside call by pressing
OFF/ CLEAR , PHONE/
FLASH
, or INT.
2. If the called handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or if it is on a call, or out of range, the transferring handset will show UNABLE TO CALL
TRY AGAIN on its screen and will automatically return to the outside call.
3. You can switch between the intercom call and the outside call by pressing
INT on the calling handset.
The display will change between INTERCOM and
OUTSIDE CALL to indicate which party is active.
4. You can end the intercom call and return to the outside call by pressing
PHONE/ FLASH on the transferring handset.
Call transfer using intercom
Use the intercom feature to transfer an outside call from one handset to another. (This feature is not available on model TL71108.)
Models TL71208/TL71308
1. During a conversation with an outside call, press INT .
The outside call is automatically placed on hold and TRANSFER TO: is displayed on the screen.
2. Enter a handset number. The screen will show
CALLING HANDSET X . The called handset will ring, and its screen will show HANDSET Y IS
CALLING .
3. On the ringing handset, press PHONE /FLASH ,
INT , SPEAKER , or any dial pad key (0-9, * or
#) to answer the intercom call. You can now talk without the outside caller hearing the conversation.
4. Press OFF /CLEAR on the calling handset or place it in the telephone base or handset charger to complete the transfer. The calling handset’s screen will show CALL
TRANSFERED and the other handset will automatically be connected to the outside call.
21
Telephone operation
> DIRECTORY
CALL LOG
> DIRECTORY
CALL LOG
> RINGER VOLUME
RINGER TONE
RINGER VOLUME
Handset settings
Using the feature menu, you can change settings to customize how the telephone works.
1. Press MENU/ SELECT in idle mode (when the phone is not in use) to enter the feature menu.
2. Use or to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol.
3. Press MENU /SELECT to select the highlighted item.
NOTE: To cancel an operation, back up to the previous menu or exit the menu display, press OFF /CLEAR .
Press and hold
OFF
/CLEAR to return to idle mode.
Ringer volume
Using this menu, you can set a ring volume level
(1-6), or turn the ringer off. When the ringer is turned off, the will appear on the handset screen.
To adjust the RINGER VOLUME :
1. Press MENU/ SELECT in idle mode to enter the feature menu.
2. Use or to scroll to the > RINGER
VOLUME menu, then press MENU /SELECT .
3. Press or to sample each volume level.
4. Press MENU /SELECT to save your preference and return to the feature menu.
22
Telephone operation
> DIRECTORY
CALL LOG
> RINGER TONE
KEY TONE
RINGER TONE
1
Handset settings
-OR-
When the handset is in idle mode, press the
VOLUME buttons on the right side of the handset to change ringer volume.
NOTE: The ringer volume level also determines the ringer levels of intercom calls (pages 20-21) and the handset locator paging tone (page 16). If the handset ringer volume level is set to off, that handset is silenced for all incoming calls and paging.
Ringer tone
This feature allows you to choose one of 10 ringer tones.
To choose a ringer tone:
1. Press MENU/ SELECT in idle mode to enter the feature menu.
2. Use or to scroll to the > RINGER TONE menu, then press MENU /SELECT .
3. Press or to sample each ringer tone.
4. Press MENU /SELECT to save your preference and return to the feature menu.
23
Telephone operation
> DIRECTORY
CALL LOG
> KEY TONE
LANGUAGE
KEY TONE
ON
> DIRECTORY
CALL LOG
> LANGUAGE
CLR VOICE MAIL
LANGUAGE
ENGLISH
Handset settings
Key tone
The handset is factory programmed to beep with each key press. If you turn off the KEY TONE , there will be no beeps when keys are pressed.
To turn the KEY TONE on or off:
1. Press MENU/ SELECT in idle mode to enter the feature menu.
2. Use or to scroll to the > KEY TONE menu, then press MENU /SELECT .
3. Press or to select ON or OFF.
4.
Press MENU /SELECT to save your preference and return to the feature menu.
Language
In this menu, you can select the language used for all screen displays.
To select a language:
1. Press MENU/ SELECT in idle mode to enter the feature menu.
2. Use or to scroll to the > LANGUAGE menu, then press MENU /SELECT .
3. Press or to select ENGLISH , FRANCAIS or ESPANOL.
4.
Press MENU /SELECT to save your preference and return to the feature menu.
24
Telephone operation
Handset settings
Visual message waiting (voicemail) indicator
If you subscribe to voicemail service offered by your telephone service provider, the voicemail waiting indicator feature will indicate you have new messages. The indicators are: 1) The
VOICEMAIL light on the telephone base will flash. 2) NEW VOICE MAIL will show on all handset screens, and 3) The icon will show on all handset screens.
NOTE: This telephone does not have a built-in answering system.
>
>
DIRECTORY
CALL LOG
CLR VOICE MAIL
DIRECTORY
TURN INDICATOR
OFF?
NOTES:
1. Telephone company voicemail may alert you to new messages with stutter
(broken) dial tone. Contact your telephone company for more details.
2. For information about using your voicemail service contact your telephone company for assistance.
To clear voicemail indication
Use this feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail from a different telephone line while away from home). This feature only turns off the displayed
NEW VOICE MAIL message, the icon and the
VOICEMAIL light; it does not delete your voicemail message(s). If there actually are new voicemail messages, your local telephone company will continue to send the signal to turn on the visual message waiting indication.
To manually turn off the new voicemail indication:
1. Press MENU/ SELECT in idle mode to enter the feature menu.
2. Use or to scroll to the > CLR VOICE
MAIL menu, then press MENU /SELECT .
3. Press MENU /SELECT again to turn the voicemail indication off, or press OFF /CLEAR to cancel the procedure.
25
Telephone operation
Handset settings
Temporary ring silencing
Press OFF/ CLEAR or MUTE/ REMOVE while the telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the preset volume.
NOTE: If more than one handset is installed, each handset will ring when there is an incoming call unless the volume is turned off. Pressing OFF/
CLEAR
or
MUTE/
REMOVE on one handset will only silence the ringer of that particular handset.
26
Directory
Pat Williams
555-1234
Directory
Shared directory
The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset will apply to all.
NOTE: Only one handset can review the directory at a time. If another handset attempts to use the directory, the screen will display NOT AVAILABLE AT THIS TIME .
Memory capacity
The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers. A convenient search feature can help you find and dial numbers quickly (page
31).
If all memory locations are in use, the screen will display LIST FULL . You will not be able to store a new number until an existing one is deleted.
Exiting the directory
Press OFF /CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold OFF /CLEAR to return to the idle mode.
If you pause for too long while creating or reviewing an entry, the procedure will time out and you will have to begin again.
27
Directory
> DIRECTORY
CALL LOG
> REVIEW
STORE
> STORE
REVIEW
ENTER NUMBER
555-1234_
New directory entries
To create and store a new directory entry
1. Press MENU/ SELECT in idle mode to enter the feature menu.
2. Press MENU /SELECT again to enter the
> DIRECTORY menu.
3. Press or to highlight STORE.
4. Press MENU /SELECT .
5.
Enter the telephone number when prompted.
• Use the dial pad to enter up to 30 digits.
– Press or to move the cursor to the left or right.
– Press MUTE/ REMOVE to erase numbers.
– Press and hold MUTE/ REMOVE to erase all numbers.
– Press and hold REDIAL/ PAUSE to enter a
three-second dialing pause.
-OR-
• Copy a number from redial by pressing
REDIAL /PAUSE then press or , or
REDIAL/ PAUSE repeatedly to locate the number to copy. Press MENU/ SELECT to copy the number.
6. Press MENU /SELECT to save the number in the display. The display will show ALREADY
SAVED if the number is already in the directory, then you will need to enter another number before pressing MENU /SELECT to continue.
28
Directory
ENTER NAME
Pat Williams_
NOTE: The first letter
of every word will be
capitalized. The
remaining letters in a
word will be lowercase
as shown in the chart
to the right.
Pat Williams
555-1234
New directory entries
7. Enter the name when prompted.
• Use the dial pad to enter a name (up to
15 characters). Each time a key is pressed,
the character on that key will be displayed.
Additional key presses will produce other
characters on that key. See the chart below.
– Press or to move the cursor to
the left or right.
– Press MUTE/ REMOVE to erase letters.
– Press and hold MUTE/ REMOVE to erase
all letters.
Dial
Key
1
8
9
6
7
0
4
5
2
3
G
J
M
P
T
W
0
A
D
1
1
2
K
N
Q
U
X
#
B
E
H
?
Characters by number of key presses
3
L
O
R
V
Y
F
I
‘
C
4
,
2
3
4
5
6
S
8
Z d g j m
5
a
7 t
9
6
.
b e h k n p u w l o i f
7
& c q v x
!
/ ( ) @
8 r y
9 s z
# space
8. Press MENU/ SELECT to store your new directory entry. The name and the telephone number will then be shown on the screen. To change it later, see page 32.
29
Directory
Andrew
555-6789
Barbara
555-9876
Directory review
To review directory entries
1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries.
-OR-
You can also display the first listing in the directory by first pressing MENU/ SELECT twice, then press MENU /SELECT again to choose
> REVIEW .
2. Press or to browse through the directory. Entries will be displayed alphabetically by the first letter in the name.
30
Directory
Directory search
To search by name
1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries.
2. When a name entry is displayed, press the dial pad keys (2-9) to start a name search.
The directory will display the first name beginning with the first letter associated with the dial pad key, if there is an entry in the directory that begins with that letter.
3. To see other names that start with the letters on the dial pad key, keep pressing the key. The names will be shown in alphabetical order.
For example, if you have name entries Jennifer ,
Jessie , Kevin and Linda in your directory:
• If you press 5 (JKL) once, you will see
Jennifer .
• If you press 5 (JKL) twice, you will see Jessie .
• If you press 5 (JKL) three times, you will see
Kevin .
• If you press 5 (JKL) four times, you will see
Linda .
• If you press 5 (JKL) five times, you will see
Jennifer again.
NOTES:
1. If there is no name entry matching the first letter of the key you press, you will see a name entry that matches the second letter of the key.
2. If you press a key (2-9) and there is no name entry to match those letters, the directory will show the entry that matches the next letter in the directory.
31
Directory
Andrew
555-6789
EDIT NUMBER
555-1234
EDIT NAME
Andy
Andy
555-1234
To dial, delete or edit entries
To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use directory search or review (pages
30-31) to display an entry.
Display dial
To dial a displayed number from the directory, press PHONE /FLASH or SPEAKER .
To delete an entry
When a directory entry is displayed, press
MUTE/ REMOVE to delete the displayed entry from the directory. Once deleted, an entry cannot be retrieved.
To edit an entry
When a directory entry is displayed:
1. Press MENU/ SELECT to modify the entry. You will be prompted to EDIT NUMBER .
• Press the dial pad keys to add digits.
• Press MUTE/ REMOVE to erase digits.
• Press or to move the cursor.
• Press and hold REDIAL/ PAUSE to add a three-second pause if desired.
• Press REDIAL /PAUSE , then or or
REDIAL/PAUSE repeatedly to scroll to a previously dialed number. Press
MENU/ SELECT to add the redial number to the entry.
2. Press MENU /SELECT . You will be prompted to
EDIT NAME.
• Press the dial pad keys to add characters
(page 29).
• Press MUTE /REMOVE to erase characters.
• Press or to move the cursor to the left
or right.
3. Press MENU/ SELECT to confirm .
32
Caller ID operation
CHRISTINE SMITH
908-555-0100
10:01
AM
NEW
11/23
Caller ID operation
Information about caller ID with call waiting
This product has caller ID with call waiting feature that works with your local telephone company service.
This product can be used with regular caller ID service, or this product’s other features can be used without subscribing to either caller ID or combined caller ID with call waiting service.
There are fees for caller ID services. In addition, services may not be available in all areas.
Depending on your service, caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
NOTE : Caller ID features will work only if both you and the caller are in areas offering caller
ID service, and if both telephone companies use compatible equipment. The time and date are sent by the telephone company along with the call information.
It may be necessary to change your telephone service to use this feature. Contact your telephone company if:
• You have both caller ID and call waiting, but as separate services (you may need combined service).
• You have only caller ID service, or only call waiting service.
• You do not have any caller ID or call waiting services and would like to use this feature.
33
Caller ID operation
CHRISTINE SMITH
908-555-0100
10:01 AM
NEW
11/23
Caller ID operation
How caller ID history works
The caller ID history stores information about the last 50 incoming calls. Review the caller ID history to find out who called, to easily return the call, or to copy the caller’s name and number into your directory.
The caller ID history deletes the oldest entry when the log is full to make room for new incoming calls.
If you answer a call before the information appears on the screen, it will not be saved in the caller ID history.
The caller ID history is stored in the telephone base, and is shared by all handsets. Changes made at any one handset will be reflected in all.
NOTE : Only one handset can review the caller ID history at a time. If another handset attempts to enter the directory or caller log, it will display
NOT AVAILABLE AT THIS TIME .
Caller’s name
Caller’s number
CHRISTINE SMITH
908-555-0100
10:01 AM
NEW
11/23
Appears when the call is missed and un-reviewed
Date of call
Time of call
34
Caller ID operation
Chris
908-555-0100
10:01
AM
NEW
11/23
HANDSET 1
6 MISSED CALLS
Pat Williams
555-1234
10:31
AM
NEW
11/23
Caller ID operation
Memory match
If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corresponding name in your directory.
For example, if Christine Smith calls, her name will appear as Chris if this is how you entered it into your directory.
NOTE: The number shown by your caller ID will be in the format sent by the phone company. The phone company usually delivers ten-digit phone numbers
(area code plus phone number). If the telephone number of the person calling does not exactly match a number in your directory, the name will appear as delivered by the phone company. For example if the phone company includes the area code and the directory number does not, the name will appear as delivered by the phone company.
Missed (new) call indicator
When a handset is in idle mode and has calls that have not been reviewed, its screen will show
XX MISSED CALLS .
All entries which have not been reviewed will be counted as missed calls when the phone is idle. Each time an entry from the caller ID history marked NEW is reviewed, the number of missed calls decreases by one.
If you do not want to review all the missed calls one by one, but you still want to keep all the missed calls in the caller ID history, you can press and hold OFF /CLEAR for four seconds when the handset is idle. All the entries in the caller ID history will be considered old (have been reviewed), and the missed calls counter is reset to 0.
35
Caller ID operation
Pat Williams
555-1234
10:31 AM
NEW
11/23
Jeffrey Adams
555-9876
10:21 AM
NEW
11/23
Chris Thompson
908-555-0100
10:11 AM
NEW
11/23
The various dialing options are:
555-5555
555-555-5555
1-555-555-5555
1-555-5555
Caller ID history
To review caller ID history
1. Press CID to review the caller ID history. The caller ID history displays the caller ID entries in reverse chronological order starting with the most recent call.
-OR-
You can also review the caller ID history by pressing MENU/ SELECT , then use or to scroll to the >CALL LOG , then press
MENU /SELECT .
2. Press or to scroll through the list as shown on the left.
To dial from caller ID history
While reviewing an entry in the caller ID history:
• Press PHONE/ FLASH or SPEAKER to call the number as it is displayed in the caller ID history.
-OR-
• Press # repeatedly to see the various dialing options (you can choose to dial with or without an area code, or with or without the
1), then press PHONE/ FLASH or SPEAKER to place the call.
NOTE: You may need to change how a caller ID number will be dialed if the entry is not displayed in the correct format. Caller ID numbers may appear with an area code which may not be required for local calls, or without a 1 which may be needed for long distance calls.
36
Caller ID operation
NOTE : If both the name and number are not provided, UNABLE
TO SAVE will be displayed.
Caller ID history
Other options
• Press MUTE /REMOVE to delete the displayed entry from the caller ID history.
• With an entry from the caller ID history displayed, press and hold MUTE /REMOVE to delete all entries from the caller ID history.
When asked to confirm, press MENU /SELECT to clear the caller ID history of all entries, or press OFF/ CLEAR to exit and leave all entries in the caller ID history intact.
• Press MENU /SELECT to copy this entry into your directory. You will be given the opportunity to edit the name or the number (page 32) if they are not provided.
• Press OFF /CLEAR to exit the caller ID history.
37
Appendix
Screen icons and alert tones
Screen icons & alert tones
HANDSET 1
25 MISSED CALLS
MUTE NEW
10:21 AM 11/23
Screen icons
Speakerphone is in use.
New voicemail messages have been received.
Ringer off.
Microphone is muted.
Missed and un-reviewed calls.
Battery charging (animated display).
Low battery (flashing); place handset in telephone base or charger to recharge.
Handset alert tones
Two short beeps
Four short beeps
Two beeps
Confirmation tone
VOLUME keys are pressed when the volume is already at its highest or lowest setting.
Low battery warning.
Out of range while the handset is off-hook.
Command completed successfully.
Telephone base tones
One beep every
10 seconds
Message alert.
A series of beeps
VOLUME keys are pressed when the volume is already at its highest or lowest setting.
38
Appendix
Indicator lights
Indicator lights
CHARGE
On when the handset is charging in the telephone base or charger
Blue lighted display
Blue lighted keypad
SPEAKER
On when speakerphone is in use.
39
IN USE
• On when handset is in use, or when you are registering a handset.
• Flashes when another telephone is in use on the same line, or you are deregistering handset(s) from the telephone base.
• Flashes quickly when there is an incoming call.
VOICEMAIL
Flashes when you have new voicemail. Voicemail is offered by your telephone service provider.
Appendix
Handset display screen messages
Screen display messages
PHONE
ENDED
The handset is in use.
You have just ended a call.
CALL LOG EMPTY You are accessing an empty caller ID history.
DIRECTORY EMPTY You are accessing an empty directory.
LIST FULL
MUTED
SPEAKER
LOW BATTERY
INCOMING CALL
The directory is full. No new entries can be saved.
The microphone is muted.
The handset speakerphone is in use.
The battery needs to be recharged.
There is a call coming in.
NEW VOICE MAIL There are new voicemail messages.
XX MISSED CALLS There are new calls in the caller ID history.
CONNECTING ...
** PAGING **
The handset has lost communication with the telephone base.
The telephone base is paging handset(s).
HANDSET X
IS CALLING
(For TL71208/TL71308)
Another handset is calling.
LINE IN USE
NO LINE
ALREADY SAVED
SAVED
PLACE IN
CHARGER
An extension phone or one of the handsets is in use.
No telephone line is connected.
The telephone number you have entered is already stored in the directory.
The entry in the caller ID history is saved to the directory successfully.
The battery is very low. The handset should be placed in the telephone base or charger.
CHARGING A handset with a low battery has been placed in the telephone base or charger.
40
Appendix
Handset display screen messages
Screen display messages
MICROPHONE ON
UNABLE TO CALL
TRY AGAIN
NOT AVAILABLE
AT THIS TIME
INTERCOM TO:
(For TL71208/TL71308)
Mute has just been turned off so your voice is again being sent out.
Failed intercom or conference call
(there are already two handsets being used).
Someone else is already using the directory or call log when you try to do so.
You have started the intercom process, and need to enter the handset number you want to call.
INTERCOM ENDED The intercom call has just been ended by you or the receiver of the call.
CALLING HANDSET
X
(For TL71208/TL71308)
The handset is intercomming another handset.
TRANSFER TO:
(For TL71208/TL71308)
You have started the call transfer using intercom process, and need to enter the handset number to which you want to transfer the call.
CALL TRANSFERED You have transferred an outside call to another handset.
NO SIGNAL,
CALL ENDED
The handset is out of range while on a call.
41
Appendix
Adding and registering handsets
Your telephone can accommodate up to four cordless handsets. You can add new handsets (TL70008, sold separately) to the TL71108/TL71208/TL71308 at any time, but each handset must be registered with the telephone base before use. Each handset must be registered separately.
The handset provided with your TL71108 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, and handset 4). You can register a maximum of four handsets.
The TL71208 has two handsets automatically registered as handset 1 and handset 2. You can register two additional handsets, which will be assigned as handset 3 and handset 4.
The TL71308 has three handsets automatically registered as handset 1, handset 2 and handset 3. You can register one additional handset, which will be assigned as handset 4.
NOT REGISTERED
PRESS HNDST LOC
4 SEC ON BASE
Handsets purchased separately need to be registered to the telephone base before use. When first purchased, all optional accessory handsets will show NOT
REGISTERED on the screen. The new handset may need to be charged for five minutes before registering to the main telephone base.
To register a handset to your telephone base
1. Place the unregistered handset into the telephone base. If PRESS HNDST LOC 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base again.
42
Appendix
Adding and registering handsets
PLEASE WAIT...
2. On the telephone base, press and hold
HANDSET LOCATOR for about four seconds
(until the red IN USE light on the telephone base turns on) and then release the button. The handset will show PLEASE WAIT...
and it will take about 10 seconds to complete the registration. The handset will show HS X REGISTERED and will beep if the registration is successful.
HANDSET X
REGISTERED
NOTES:
1. If the registration is not successful, the display will show NOT
REGISTERED . To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again.
2. You cannot register a handset if any telephone connected to the same telephone line is in use.
43
Appendix
Replacing a handset
You may need to de-register your handsets if:
You have the maximum number of registered handsets (four) and need to replace a handset.
-OR-
You wish to change the designated handset number of your registered handsets.
You must first de-register ALL the handsets, and then re-register ALL the handsets you wish to use.
Please read carefully through all the instructions on this page before beginning the de-registration process.
To de-register all handsets
1. Press and hold HANDSET LOCATOR on the telephone base for about 10 seconds (until the IN USE light turns on and starts to flash), then release the HANDSET LOCATOR button.
2. Immediately press and release HANDSET LOCATOR again. You must press HANDSET LOCATOR while the IN USE light is still flashing. (The light flashes for about seven seconds. If the light stops flashing, pick up the handset and place it back into the telephone base, then repeat step one above.)
3. The handset(s) will show CONNECTING...
and it will take about 10 seconds to complete de-registration. ALL handsets will show NOT REGISTERED if de-registration was successful.
NOT REGISTERED
4. To re-register the handset(s) to the telephone base, follow the registration instructions on pages 42-43 .
44
Appendix
Replacing a handset
NOTES:
1. If the de-registration process was not successful, you may need to reset the system and try again.
To reset: pick up the handset and press the PHONE/
FLASH button, then press the OFF/
CLEAR button and place the handset back into the telephone base. You may also reset by unplugging the power from the telephone base and plug it back in.
2. You cannot de-register the handset(s) if any phone connected to your phone line is in use.
45
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For
Customer Service, visit our website at www.telephones.att.com
1 (800) 222–3111 . In Canada dial 1 (866) 288-4268 .
, or call
My phone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into the cordless handset.
• Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the cordless handset to its base when not in use.
I cannot get a dial tone.
minutes to charge the handset before it can resume screen display.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
• You may need to purchase a new battery, please refer to page 8 of this user’s manual.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• If the previous suggestions don’t work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service.
Contact your local telephone company.
• Your line cord might be malfunctioning. Try installing a new line cord.
46
Appendix
Troubleshooting
I cannot dial out.
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.
• If the other phones in your home are having the same problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
My cordless handset isn’t performing normally.
• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different, working electrical outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and telephone base to reset.
• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.
Appendix
Troubleshooting
CONNECTING...
displays on my cordless handset.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to resynchronize channels.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and telephone base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.
The batteries will not hold a charge.
• If the cordless handset is in its telephone base or charger and the charge light does not come on, refer to
The charge light is off in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the cordless handset to its base when not in use.
minutes to charge the handset before it can resume screen display.
• You may need to purchase a new battery, please refer to the Battery installation and charging section of this user’s manual.
• Your phone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction.
48
Appendix
Troubleshooting
I get noise, static, or weak signal even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (Digital
Subscriber Line - DSL) through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack (see page 5). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
• You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.
• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
• If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will likely have better reception when not installed in a low area.
• If the other phones in your home are having the same problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
Appendix
Troubleshooting
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the cordless handset to its base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.
• The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.
• If the other phones in your home are having the same problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).
50
Appendix
Troubleshooting
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices like television sets,
VCRs, or other cordless telephones.
• Re-install the battery, and place cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing a new line cord.
My calls fade out or cut in and out while
I’m using my cordless handset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.
• Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low area.
• If the other phones in your home are having the same problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
The charge light is off.
• Make sure the power and line cords are plugged in correctly and securely.
• Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
• Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.
• Your phone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction.
My caller ID isn’t working.
System does not receive caller ID when on a call.
• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone.
• If you subscribe to high-speed Internet service (Digital
Subscriber Line - DSL) through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack (see page 5). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies must
use caller ID compatible equipment.
• Make sure you subscribe to caller ID with call waiting features services provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.
52
Appendix
Troubleshooting
Common cure for electronic equipment.
If the unit does not seem to be responding normally, try putting the cordless handset in its base. If it does not seem to respond, do the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery, and place the cordless handset into the telephone base.
• Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place.
53
Appendix
Maintenance
•
•
•
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment.
Place the handset down gently.
Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
54
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
•
•
•
•
•
•
•
•
Read and understand all instructions in the user’s manual. Observe all markings on the product.
Avoid using a telephone during a thunderstorm.
There may be a slight chance of electric shock from lightning.
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the telephone base is also away from the area.
Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.
If this product does not operate normally, see the Troubleshooting section on pages 46-53 of this user’s manual.
If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty on pages 61-63. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.
Replace batteries only as described in your user’s manual.
Do not burn or puncture batteries — they contain caustic chemicals.
This power adapter is intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
55
Appendix
Important safety information
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com
or call
1 (800)
222-3111
.
In Canada dial
1 (866) 288-4268
.
Especially about cordless telephones
•
•
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off, or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or
VCR will often reduce or eliminate the interference.
• Rechargeable batteries: This product contains either nickel-cadmium or nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal-hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
56
Appendix
Important safety information
The RBRC ™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle Nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
PACEMAKER PATIENTS
•
•
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
•
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
SAVE THESE INSTRUCTIONS
57
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called.
The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
58
Appendix
FCC Part 68 and ACTA
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
59
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip.
This Class B digital apparatus complies with Canadian ICES-003.
60
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United
States of America, visit www.telephones.att.com
or call 1 (800) 222-
3111 .
In Canada, call 1 (866) 288-4268 .
1.
What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.
2.
What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
3.
How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective
PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.
4.
What is not covered by this limited warranty?
This limited warranty does not cover:
61
Appendix
Limited warranty
•
•
•
•
•
•
•
•
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or
PRODUCT returned without valid proof of purchase (see item 6 below); -or-
Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.
5.
How do you get warranty service?
To obtain warranty service in the United States of America, visit www.telephones.att.com
or call 1 (800) 222-3111 .
In Canada, call
1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.
62
Appendix
Limited warranty
6.
What must you return with the PRODUCT to get warranty service? You must: a.
Return the entire original package and contents including the
PRODUCT to the service location along with a description of the malfunction or difficulty; and b.
Include “valid proof of purchase” (sales receipt) identifying the
PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c.
Provide your name, complete and correct mailing address, and telephone number.
7.
Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT.
There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/ provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to use the
PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
63
Index
Technical specifications
RF frequency band
(handset to telephone base)
RF frequency band
(telephone base to handset)
Channels
Operating temperature
Telephone base voltage
(AC voltage, 60Hz)
Telephone base voltage
(AC adapter output)
Handset voltage
Charger voltage
(AC adapter output)
Replacement battery
2400 MHz — 2483.5 MHz
5725 MHz — 5850 MHz
95
32°F — 122°F
0°C — 50°C
96 — 130 Vrms
9VDC @400mA
3.2 — 4.7 VDC 550mAh
9VDC @200mA
3.6V 600mAH
5.8 GHz digital spread spectrum frequency hopping technology
This technology digitally transmits your voice across multiple channels in both the 5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound clarity and advanced privacy against eavesdropping on your calls, while not interfering with wireless routers.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.
64
Index
Index
A
AC adapter, 5
Alert tones, 38
Answering calls, 15
Auto off, 15
B
Battery charging, 8
Battery installation, 7
Belt clip, 9
C
Call transfer using intercom, 21
Call waiting, 17
Caller ID (CID), 33 add entries to phone directory, 37 delete entries, 37 dial entries, 36 review history, 36
Clear voicemail indication, 25
D
Delete call log entries, 37
Delete redial entries, 15
Dialing, from a caller ID record, 36 directory dialing, 32
Directory, 27 dial number, 32 edit entries, 32 name search, 31 new entries, 28-29
Display dial, 32
DSL, 4, 5
E
Elapsed time, 14
Ending calls, 14, 15
F
Flash (switchhook flash), 17
H
Hands-free use, 14
Handset locator, 16
Headset, 9
I
Intercom, 20
Incoming caller ID history, 36
Incoming calls, answering, 15
Indicator lights, 39
L
Last number redial, 15
M
Making calls, 14
Memory match, 35
Missed calls indicator, 35
Mute, 18
N
Names, enter into directory, 29 search for, 31
O
On-hook dialing, 14
Q
Quick reference guide, 2-3
65
Index
Index
R
Receiving calls, 14
Recharging, 6
Redial, 15
Review caller ID history 36
Ring silencing, 26
Ring tone options, 23
Ringer volume, 22
S
Search for names, 31
Speakerphone, 14
Switchhook flash, 17
T
Technical specifications, 63
Telephone operating range, 63
Troubleshooting, 46-53
V
Voicemail, 3, 39
Voicemail waiting indicator, 25
Volume controls, 17, 22
66
www.telephones.att.com
© 2008 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a
AT&T Intellectual Property licensed to Advanced American Telephones.
Printed in China. Issue 5 AT&T 09/08.
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