IBM 1NR Printer User manual

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IBM 1NR Printer User manual | Manualzz

IBM SureMark printers shrink costs, provide ultimate operational efficiency and set the standard for “green” retailing

IBM SureMark Printer

Single-station model 1NR (1NA, 1ND)

The world’s premier retail printer

Retailers realize now is the time to drive transformation and make their operations smarter and more competitive.

Those who invest in technology that can shrink costs while providing operational efficiencies and integrating

“green” principles into their business will be positioned for the future.

IBM SureMark single-station printers 1NR in pearl and iron gray

Highlights

■ Fastest IBM receipt printer ever—80 LPS—27% faster than top competitor

■ Eco-friendly packaging and receipt media

■ Easy to manage with IBM exclusive Remote Management

Agent

■ Resists spillage—channels liquids away from critical components

■ Accurate, programmable sensor system monitors printer

“health”

■ Flexible mounting options include wall mounting with upside down printing

■ Reduces paper changes by

46% with support for four-inch

(102 mm) rolls

■ Simplifies ordering and inventory management with streamlined model structure

For these retailers, IBM introduces new models of the IBM SureMark™ singlestation printer. Built for ultimate retailhardened performance in demanding environments, the IBM SureMark printer delivers unmatched speed and reliability and is easy to manage and service; plus it offers earth-friendly design and packaging that set new world standards.

IBM SureMark printers boost operational efficiency and cut costs

A new world standard for retail receipt printers

1.

Fast 80 LPS receipt printing for single-byte

(SBCS) or double-byte (DBCS) printing

2.

Push button receipt cover opening

3.

Easy drop-in paper loading and large four-inch (102 mm) receipt roll helps reduce downtime and training expenses

4.

Retail-hardened, spill-resistant design delivers high reliability in the harshest retail environments

5.

Extended code page support (27 total) enables worldwide use

6.

3 MB user flash memory supports barcodes, logos, color graphics and

TrueType™ fonts

7.

A programmable audible alarm can be used to prompt users

8.

Paper motion sensor detects jams and reduces waste of receipt media. Paper low sensor is accurate and programmable, reducing labor expenses. Print head and cutter health sensors minimize downtime

9.

All IBM peripherals are tested, engineered, color coordinated, provide latching connections, are compatible and optimized to work as a total store solution

10.

Powered USB and RS-485 connectivity eliminates the need for a separate power brick and conserves counter space

11.

Standard USB and RS-232 connectivity integrates with IBM and third-party POS systems (external power brick or special cable required)

12.

Epson Emulation and Compatibility Modes ease transition to new models and enable easy replacement of competitive printers

13.

All packaging materials are recyclable and most are made from recycled postconsumer waste

14.

An optional wall mounting bracket can be used to save valuable counter space

A new world standard for retail receipt printers

Fast printing wins customers and improves productivity

New IBM SureMark printers are specifically designed to meet the rigors of retail environments and feature the most advanced printer technologies today to speed transactions. With a record 80 lines per second (LPS) 1 for single-byte (SBCS) or double-byte

(DBCS), these faster printers process transactions 27% quicker than the top competitor to improve customer satisfaction and employee productivity.

IBM innovations, such as standard

3 MB 2 flash memory, help retailers print

“value added” messages on receipts while keeping checkout lanes moving.

Remote management reduces TCO

IBM SureMark single-station printers lower operating costs and total cost of ownership with easy-to-manage features including IBM Retail Systems

Management tools. Remote

Management Agent (RMA) and

IBM Director software, provided at no additional cost, keep your business running smoothly by providing critical maintenance and environmental information. Business IT costs are reduced by managing your POS, peripherals and application locally or from a remote site.

Unique features mean fewer service calls and less downtime

IBM SureMark printers are designed with a built-in sensor system that continuously monitors the printer’s “health.”

A paper motion sensor detects jams and reduces waste of receipt media.

Print head and cutter sensors minimize downtime by identifying parts that are about to fail so they can be replaced proactively. Additionally, easy drop-in paper loading and a large four-inch

(102 mm) receipt roll reduce downtime and training expenses. Retailers can save up to five minutes per media roll change by using the paper low prompt to initiate roll changes. When linked with Remote Management Agent software, store managers can be automatically paged when a printer paper low sensor is tripped, ensuring that the manager will bring a new receipt roll to the cashier without interrupting transactions.

Cost cutting design and performance deliver quick ROI

Operating costs are significantly reduced due to the easy-to-service design of IBM SureMark printers. Key printer components like thermal print head and cards can be replaced by trained personnel instead of costly service technicians. Covers are easily removed and replaced, helping to reduce costs through better inventory management and accommodating POS

A new world standard for retail receipt printers less environmental impact, fewer roll changes and less printer and employee downtime. In fact, using an

IBM SureMark printer with polymer receipts on a larger roll reduces environmental waste and total cost of ownership significantly more than printers with two sided receipt media (2ST).

Newly designed packaging includes high-density polyethylene (HDPE) inserts made from recycled postconsumer waste, saving space for energy and cost-efficient shipping and disposal. Box and inserts are

100% recyclable and peripherals color changes. Snap-in interface adapters, USB, RS-232 and

RS-485 make migration to new system platforms easier and cost effective.

Usage statistics are not only available locally but can be acted upon remotely by RMA and can be used to extend printer life with proactive servicing and wear leveling to minimize downtime.

Fewer service trips translate into savings in travel and valuable employee time and less impact on the environment.

Supremely Green! Saving the environment and your bottom line!

IBM sets new world standards in ecofriendly POS technology with new

SureMark single-station printers.

Extending the IBM commitment to environmental stewardship, IBM SureMark printers are the first designed to use polymer film, an emerging advanced receipt media that is fully recyclable.

The new receipt material has multiple layers of polymer film for strength and opacity but is much thinner than standard paper media. Each roll is

19% longer than a paper roll, meaning

Minimum impact at end of life reduces costs and waste

IBM SureMark printer packaging is

100% recyclable, including box and inserts. The high-density polyethylene

(HDPE) inserts are made from recycled post-consumer waste and can be stacked in very little space, reducing transportation and packaging disposal costs. Printer plastics and metal parts are also recyclable, minimizing the environmental impact of disposal when the product reaches end of life. For environmentally conscious recycling and disposal options, IBM Asset Recovery

Solutions3 offers a fully compliant, enterprise-wide asset disposal program.

A new world standard for retail receipt printers

Retail-hardened for lasting performance in harsh environments

Constructed from the highest quality materials available, IBM SureMark printers are retail-hardened and spillresistant to deliver high reliability in the harshest retail or food service environments. A marketing life of up to five years and a service life of seven years or more mean your investment is protected and life cycle costs are optimized, reducing TCO.

Use a single printing platform worldwide across your enterprise

A single IBM SureMark printer model can support the unique needs of retailers in many countries. An extended code page supports global use and compatibility with leading industry and legacy systems and helps protect technology investments. Designed with open platform technology, the

IBM SureMark printer enables use of a single POS printing platform across the enterprise.

array of low cost financing and leasing options. With products developed by

IBM engineers with over 100 years combined experience in the POS printing field, and service provided by

IBM and our highly skilled IBM Business

Partners, it’s no wonder the world’s top retailers use IBM POS printer solutions.

Low cost financing from IBM, the industry leader in POS solutions

Now more than ever, retailers depend on IBM for POS solutions that boost operational efficiency, shrink costs and provide quick ROI. IBM is committed to meeting the challenges of this demanding retail environment by offering an

For more information

To learn more about IBM SureMark single-station printers and other retail store solutions from IBM, please contact your local IBM representative or visit: ibm.com

/products/retail .

To place an order, call 1-800-IBM-CALL

(1-800-426-2255) or 1-770-863-1000 in countries other than the U.S. and

Canada.

Model Availability

1NR

1NA

1ND

Worldwide

US only

UK only

Character Set

SBCS and DBCS

SBCS and DBCS

SBCS and DBCS

Single-Pass

Check Handling

No

No

No

Cover Color

Pearl White or Iron Gray

Pearl White or Iron Gray

Pearl White or Iron Gray

Warranty Service

4

IBM on-site repair 5

IBM advance exchange

IBM Depot service

A new world standard for retail receipt printers

IBM SureMark Printer at a glance

Models

Receipt station (one-color paper)

Receipt station (two-color paper)

Printing resolution (thermal)

Data buffer RAM

Flash memory for microcode

Flash memory for offline journal

Flash memory for logos

Flash memory for fixed messages

Flash memory for code pages

Flash memory for user characters

Interfaces

Ports

CRU (customer replaceable units) with Light-Path management

Sensors

Mounting options

Support for wide range of receipt media—thickness/type of media 6

Media type supported/roll diameter

Energy consumption efficiency*

“Green” attributes

1NR

80 lps @ 8 lpi, 60 lps @ 6 lpi

35 lps @ 8 lpi, 26 lps @ 6 lpi

203 dpi

Dynamic/expandable

5 MB

Up to 3 MB

Up to 3 MB

Up to 3 MB

Up to 3 MB

64 KB

RS232 – 115 kbps (external power brick or special power cable required)

RS485 – 187 kbps (24 or 38 Volt)

USB 2.0 – 12 Mbps (Full Speed – Bulk and HID) Powered USB plus

Standard USB

● DC In (except RS485)

● USB/Powered USB or RS232 or RS485 (24 or 38 V) (Interface card

● dependent)

OEM Cash Drawer (+24 V) n/a

Paper low, paper out, cutter health, print head health, usage counters, paper motion jam detection

Integrated (Integration tray), Distributed (free standing), Wall mount

1.6 - 3.7 mil (thousandths of an inch) paper thickness. Factory feature selection of 2.28 in (58 mm) or 3.15 in (80 mm) paper width

Receipt paper rolls – maximum 4 in (102 mm) diameter. External roll

(mounted under counter) maximum roll diameter – 12 in (305 mm)

N/A

Shipping container and inserts are made of recycled materials and are stackable and recyclable

A new world standard for retail receipt printers

IBM SureMark Printer at a glance

Dimensions (WxDxH)

Weight

Command Sets

Operating system support 9

Drivers supported 9

IBM application support – ACE, SA, GSA, CSA

Resident barcode formats

Integration kits

Reliability

North America

Latin America

Europe, Middle East, Africa

Asia Pacific

Width: 5.7 in (145 mm)

Depth: 7.0 in (177 mm)

Height cover closed: 6.3 in (159 mm)

Height cover opened: 10.2 in (260 mm)

Model 1NR: 3.5 lb (1.4 Kg)

Native, Epson ESC POS™ Emulation 7 , Compatibility Mode 8

NLPOS 9 SSP3+/IRES 2.1.5 CSD

4690 OS V6R1

Microsoft® Windows Vista® SP1, XP SP3, WEPOS Update 1.1,

POSReady 2009, 2003 Server

DOS

UPOS 1.12

4610 Native Windows 2.5

4690 OS V6 R1

IBM applications are tested in compatibility mode only

UPC A/E, JAN 8(EAN), Code 39, ITF, Code 93, Code 128 a, b, and c,

Codabar, PDF417

SurePOS 700 and 500 Series

150 km – thermal print head life. 1.5 million cuts – cutter life

Models 1NR and 1NA (US only)

Model 1NR

Models 1NR and 1ND (UK only)

Model 1NR

IBM assumes no responsibility or liability for any use of the information contained herein.

Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of IBM or third parties.

References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which

IBM operates. Copying or downloading the images contained in this document is expressly prohibited without the written consent of IBM.

Any proposed use of claims in these materials outside of the United States must be reviewed by local IBM country counsel prior to such use.

All statements regarding IBM’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

Other product, company or service names may be trademarks or service marks of others.

The IBM home page on the Internet can be found at ibm.com.

1 Indicates rated speed. Actual print speed depends on user-specific configuration of interface, application, operating system and drivers.

2 MB equals one million bytes when referring to storage capacity; accessibility may be less.

3 To learn more about IBM Asset Recovery

Solutions, please visit: ibm.com

/financing/us/recovery .

4 All limited warranty terms are for one year. For a copy of the terms and conditions of IBM’s statement of limited warranty, contact your

IBM representative or reseller.

5 Systems with limited on-site service are designed to be repaired during the applicable warranty period primarily with IBM supplied replacement parts, installed by trained

IBM service technicians at the customer’s location. IBM will only send a technician on-site to perform a repair if (a) the remote telephone diagnosis and/or customer part replacement is/are unable to resolve the problem, or (b) the part is one of the few designated by IBM for customer replacement. For a list of customer replaceable parts, contact IBM. Support unrelated to a warranty issue may be subject to additional charges.

6 IBM now offers branded paper supplies. For more information, please contact your IBM sales representative.

7 Epson emulation mode supports direct communication with the printer using the

Epson ESC POS™ command set for printers connected via RS-232 interface. Epson emulation is not supported in driver environments.

8 Please visit the IBM support Web site at ibm.com

/support to obtain the latest compatibility data for operating systems, interfaces and IBM hardware.

9 Some printer functions may not be supported by all combinations of operating systems and drivers. Model 1NR has a “compatibility” mode that enables some, not all, features of the product reusing existing drivers in each operating system environment. See User Guide for more detail.

* The energy consumption efficiency is the value of the power consumption measured in accordance with the measuring method specified by the Japan energy saving law divided by the Composite Theoretical

Performance specified by the energy saving law.

© Copyright IBM Corporation 2009

IBM Retail Store Solutions

P.O. Box 12195, 3039 Cornwallis Road

Research Triangle Park, NC 27709

U.S.A.

Produced in the United States of America

March 2009

All Rights Reserved

IBM, the IBM logo, ibm.com and SureMark are trademarks or registered trademarks of

International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at

“Copyright and trademark information” at ibm.com

/legal/copytrade.shtml

.

Microsoft and Windows Vista are trademarks of

Microsoft Corporation in the United States, other countries, or both.

Other product, company or service names may be trademarks or service marks of others.

IBM assumes no responsibility or liability for any use of the information contained herein.

Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of IBM or third parties. No warranties of any kind including but not limited to warranties of merchantability or fitness for a particular purpose are offered in this document. For more details on limited warranty terms and conditions or extended warranty, please contact your IBM representative.

References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which

IBM operates. Copying or downloading the images contained in this document is expressly prohibited without the written consent of

IBM. Any proposed use of claims in these materials outside of the United States must be reviewed by local IBM country counsel prior to such use. The information could include technical inaccuracies or typographical errors.

IBM may make improvements and/or changes in the product(s) or the program(s) described in this publication at any time without notice.

All statements regarding IBM’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

RTD12511-USEN-00

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Key Features

  • 80 LPS printing
  • Double-byte support
  • Large 4 inch paper roll
  • Spill-resistant design
  • Wall mountable
  • Remote Management Agent
  • Epson Emulation

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Frequently Answers and Questions

What is the print speed of the IBM 1NR printer?
The IBM 1NR printer has a print speed of 80 lines per second (LPS) for single-byte (SBCS) or double-byte (DBCS) printing.
Does the IBM 1NR printer support double-byte characters?
Yes, the IBM 1NR printer supports both single-byte (SBCS) and double-byte (DBCS) character sets.
What is the maximum paper roll diameter supported by the IBM 1NR printer?
The maximum paper roll diameter supported by the IBM 1NR printer is 4 inches (102 mm).

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