Cisco Videoscape Distribution Suite Transparent Caching Installation Guide

Cisco Videoscape Distribution Suite
Transparent Caching Analytics Software
Release 2.5.0 Installation Guide
February 2016
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CONTENTS
Preface
v
Overview
v
Cisco VDS TC Analytics Architecture
Network Connectivity ii-vi
Software Architecture ii-vii
Terminology
vi
viii
Obtaining Documentation and Submitting a Service Request
CHAPTER
1
Installing Cisco VDS TC Analytics Software
VDS TC Analytics Hardware
Installation Workflow
1-1
1-1
1-1
Installation Procedure 1-2
Configuring the CIMC IP Address and Password
Deploying the VDS TC Analytics Image 1-4
Map the Image from the Virtual Media Tab 1-4
Deploy the Image 1-5
Creating the Disk-on-Key 1-11
Installing the License 1-12
Configuring the Monitored Systems 1-14
Adding Zones 1-14
Adding POPs 1-16
Adding Systems 1-17
Listeners 1-20
CHAPTER
2
Administration Procedures
Configuring the Server
1-2
2-1
2-1
Upgrading the Software of a Running System
Updating the License of a Running System
Log In Problems after Upgrade 2-8
Adding Users
x
2-3
2-6
2-9
Configuration Tools 2-14
Upgrading the Software
2-16
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Contents
Verifying the Configuration 2-16
Managing the License 2-18
Backing up VDS TC Analytics 2-19
Configuring the Data Retention Settings 2-21
Configuring Radius Attributes 2-23
Configuring the Server 2-25
Changing the cdrget Account Password 2-25
Configuring the Monitored Platforms of a Running System
2-25
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Revised: February 2016
Cisco Videoscape Distribution Suite (VDS) Transparent Caching (TC) Analytics provides visibility into
network performance, subscriber trends, and cache content. This business intelligence engine leverages
industry leading technology for the monitoring, reporting, and analysis of key performance indicators
(KPIs) with unique insight from the Cisco VDS TC cache engines.
The core of the Cisco VDS TC Analytics solution consists of KPIs and a Cache Detail Record (CDR)
database, which the VDS TC Analytics server uses to collect and store information from the Cisco VDS
TC cache engines. Cisco VDS TC systems on the network are connected to the foundation over the ISP
management network. Details from these cache engines are aggregated and analyzed to enable a
network-wide view of traffic, as it is delivered from the perspective of the VDS TC cache engines.
Administrators access this information through a central Cisco VDS TC Analytics server by viewing
dashboards and pre-defined reports, and can perform on-demand analysis of the network.
Analysis is delivered for all levels of the organization in a variety of displays. Different report packages
are available for various levels of the organization:
•
Network engineers obtain the details required for managing and expanding their networks.
•
The finance department can gain visibility into savings and growth planning.
•
Executives can draw summaries based on media trends and subscriber patterns
•
The marketing team can acquire insight necessary to develop new products and services.
Information is presented as webpage dashboards, which provide quick access to information, or in PDF
and HTML formats.
This preface describes terminology that is used in the Cisco VDS TC Analytics Software. This preface
contains:
•
Overview
•
Cisco VDS TC Analytics Architecture
•
Terminology
•
Obtaining Documentation and Submitting a Service Request
Overview
The VDS TC Analytics data collection engine and data intelligence system produces custom reports
about the media that flows through the entire pipeline. These reports are designed to provide analytical
answers to key business questions, such as:
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Cisco VDS TC Analytics Architecture
•
Content type distribution
•
The percentage of users driving bandwidth growth
•
New and potential services
•
P2P class of service
•
The popularity of users by protocols or services
•
Individual system output
•
Cache consumption
•
IP addresses of the highest volume users
•
Services that are consumed by the highest volume users
•
Number of requests
•
Overall load balance
VDS TC Analytics translates the data that is generated by VDS TC cache engines and displays it in
charts and data tables designated according to specific Cisco VDS TC Analytics user groups, such as
network engineers and operators, marketing personnel, and executives.
For each organizational user group, VDS TC Analytics presents pertinent information in predefined sets
of displays. The At a Glance dashboard is the summary page that opens for each of the user groups,
delivering an immediate overview at patterns and trends. At a Glance reports present the daily summaries
for the time frame you select, according to daily average values, breaking down the information by
services and protocols. Plotted comparisons of information visually convey the behavior of traffic, as it
is served from the VDS TC cache engine (cache traffic) and from the world (clear traffic). You can easily
list all charted data in numerical values to enhance your insight.
From this personalized dashboard look, you can drill down for more detailed analysis available through
the Data Mining dashboard. The Data Mining reports offer advanced filtering capabilities, according to
five minute polling, for the comparison of KPIs across services and protocols over any time frame.
Aggregate views for the entire network can be compared by IP address, zone, POP, or individual VDS
TC systems.
You can save or print every chart and data table in PDF or HTML format.
Cisco VDS TC Analytics Architecture
Network Connectivity
Cisco VDS TC Analytics is connected to the network, providing access to Cisco VDS-TC platforms.
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Cisco VDS TC Analytics Architecture
Figure 1
Network Connectivity Diagram
Software Architecture
VDS TC Analytics collects information directly from configured VDS-TC cache engines and displays
the analyzed data as charts and data tables. VDS TC Analytics offers advanced filtering options and data
manipulation to provide the user with insight on traffic trends and patterns.
Figure 2
Software Architecture Diagram
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Terminology
Terminology
The VDS TC Analytics Terminology table describes terms and concepts that apply to the VDS TC
Analytics Software.
Table 1
VDS TC Analytics Terminology
Term
Description
AVG
Average
Bytes Hit Ratio (BHR)
The number of bytes of cached out traffic divided by the total number of
bytes of traffic, whether it was cached or not. For example, a 60% bytes hit
ratio means that 60% of the overall bandwidth came from the cache and
40% came from the world.
cache in
A connection where the object requested by a subscriber does not exist in
the cache (which creates a “miss”), and the requested incoming data from
the world is stored in the cache.
cache
Traffic served only from VDS TC.
cache out
A connection where the object requested by a subscriber exists in the cache
(which creates a “hit”), and the request is served from the cache as outgoing
traffic to the subscriber.
cache productivity
The total cached out traffic divided by the total cached in traffic.
cache quality of
experience (QoE)
The average delivery speed of traffic that is served from VDS TC per active
subscriber. QoE is analyzed by comparing cache QoE with clear QoE.
CDR
Cache/Content Data Record
clear
The status of a subscriber request when the requested file segment does not
exist in the cache. Subsequently, this object is either cached in or forwarded.
It is considered as traffic that is delivered directly from the Internet.
clear QoE
The average delivery speed of traffic served directly from the Internet (VDS
TC clear) per active subscriber. QoE is analyzed by comparing clear QoE
with cache QoE.
CLI
command-line interface
CMDB miss
The status of a subscriber request when the requested file segment does not
exist in the cache due to an unexpected deletion or corruption.
data
A connection where P2P or HTTP file segments are transferred.
data non-data ratio
The ratio of data to non-data. The average data non-data ratio is between 1%
and 10%.
downstream
Objects transmitted from the world to the subscriber. Also called W2I.
EMS
Electronic Management System
forward
The process of forwarding an object directly to its requesting subscriber
without caching it. This is applied to an object that does not yet exist in the
cache. At this stage, it is only listed in the cache, according to the predefined
license rules of the platform (see verify), and will only be cached upon
future request.
hit
The status of an ISP subscriber request when the requested file segment
exists in cache. Subsequently, this object is cached out.
hit miss ratio
The number of hits divided by the number of misses.
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Terminology
Table 1
VDS TC Analytics Terminology (continued)
Term
Description
I2W
Upstream data flowing from the ISP to the world.
incoming
Traffic served only from the Internet.
Downstream and upstream objects transmitted from the redirector into the
cache server. Each incoming object is either cached in, cached out,
forwarded, or blocked. Also referred to as in traffic.
in traffic
See incoming.
IPMI
Intelligent Platform Management Interface
KPI
Key Performance Indicator
miss
A subscriber request that does not exist in the VDS TC cache.
NAS
Network Array Storage
non-data
A connection through which P2P clients communicate with each other but
do not transfer P2P file segments. For example, P2P clients may
communicate the details of the file segments and the uploader queue
number, but do not transfer the file segments.
outgoing
Downstream and upstream objects transmitted out from the redirector. Each
outgoing object was either cached in, cached out, or forwarded. Also
referred to as out traffic.
out traffic
See Outgoing.
P2PP
Peer-to-Peer Protocol
P2P
Peer to Peer
PBR
Policy Based Routing
POP
point of presence
QoE
Quality of Experience. Measured by comparing the speed of traffic served
from VDS TC (cache QoE) and the speed of traffic served from the Internet
(clear QoE).
request hit ratio
The first time a new session arrives in the cache, it is labeled as cache out,
cache in, or forward. The request hit ratio represents the number of cache
out sessions divided by the number non-cache out sessions. That is, the
request hit ratio measures the percentage of requests delivered from cache
versus the world.
SNMP
Simple Network Management Protocol
TIC
Transparent Internet Caching
total traffic
All of the traffic served from both the Internet (incoming traffic) and from
VDS TC (cache out traffic), i.e. incoming traffic + cache out traffic.
upstream
Objects transmitted from the subscriber to the world. Also called I2W.
verify
A predefined set of license dependent rules that determine the caching
parameters of an object.
world
The World Wide Web (WWW), also referred to as Internet or network.
W2I
Downstream data flowing from the world to the subscriber.
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Obtaining Documentation and Submitting a Service Request
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be
delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently
supports RSS Version 2.0.
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CH A P T E R
1
Installing Cisco VDS TC Analytics Software
This chapter provides hands-on information and guidance for installing Cisco VDS TC Analytics. This
chapter contains the following sections:
•
VDS TC Analytics Hardware
•
Installation Workflow
•
Installation Procedure
– Configuring the CIMC IP Address and Password
– Deploying the VDS TC Analytics Image
– Creating the Disk-on-Key
– Installing the License
– Configuring the Monitored Systems
VDS TC Analytics Hardware
VDS TC Analytics runs on the following hardware:
•
Cisco UCS C240 Rack Mount Server with the following:
– 2 x 2.40 GHz E5-2665, 115W 8C, 20 MB Cache, DDR3 1600 MHz
– 48 GB DDR3-1333-MHz RDIMM, PC3-10600, 2R, 1.35v
– 2 x 300 GB 6 GB SAS 10K RPM SFF HDD, hot plug, drive sled mounted
– 22 x 900 GB 6 GB SAS 10K RPM SFF HDD, hot plug, drive sled mounted
Installation Workflow
The following are the steps that are required for installing and configuring Cisco VDS TC Analytics.
Each of the steps is a hyperlink. Click on the step to follow the link and display its information.
Step 1
Configuring the CIMC IP Address and Password
Step 2
Deploying the VDS TC Analytics Image
Step 3
Installing the License
Step 4
Configuring the Monitored Systems
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Installation Procedure
Installation Procedure
The VDS TC Analytics installation involves several phases, as outlined in the Installation Workflow
steps. The steps are described in step-by-step procedures in this section.
Configuring the CIMC IP Address and Password
Use this procedure to configure the CIMC IP address and password using Cisco Integrated Management
Controller (CIMC).
Procedure
Step 1
Boot up the VDS TC Analytics server. From the Cisco BIOS screen, press F8 when prompted.
Step 2
Configure the following fields in the IPv4 (Basic) section of the CIMC Configuration Utility window:
•
In the CIMC IP field, enter the IP address for the VDS TC Analytics Server.
•
In the Subnet Mask field enter the subnet mask for the VDS TC Analytics Server.
•
In the Gateway field, enter the IP address of the default gateway that the VDS TC Analytics Server
should use.
Step 3
In the Default User section, configure the password for the admin user.
Step 4
Press F10 to save the configuration and reboot the server.
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Figure 1-1
CIMC Configuration Utility
Step 5
In a web browser, enter the IP address that you configured to access CIMC. The CIMC login window
appears.
Step 6
Enter the username admin and the password that you configured in Step 3 and click Login.
Figure 1-2
Step 7
CIMC Login Screen
From the Actions area, click Launch KVM Console. The KVM Console opens in a separate window.
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Deploying the VDS TC Analytics Image
After you have configured the CIMC IP address and password, you deploy the VDS TC Analytics image.
Note
The system disks will automatically be formatted when you deploy the VDS TC Analytics image.
Caution
Because of file system limitation, the size of the second virtual device must not exceed 16TB. For
example, the maximum that you could use is 19 HDDs if they are 900 GB each.
You can use two different methods to deploy the image:
Note
•
You can boot from a Disk-on-Key.
•
You can map the image from the Virtual Media tab.
If you use the VDS TC Analytics disk-on-key method, you can obtain the disk-on-key from the Cisco
technical support team or you can create your own. To create your own see Creating the Disk-on-Key
section.
Map the Image from the Virtual Media Tab
Use this procedure if you are going to deploy the VDS TC Analytics image from a mapped image.
Procedure
Step 1
If you do not have the KVM console window open, follow these steps to open it:
a.
in the Navigation pane of the CIMC web interface, click the Server tab.
b.
On the Server tab, click Summary.
c.
From the Actions area, click Launch KVM Console. The KVM Console opens in a separate
window.
Step 2
From the KVM console, click the Virtual Media tab.
Step 3
Click Add Image.
Step 4
In the Open window browse for the filename to add and click Open.
Step 5
Check the Mapped check box for the newly added image.
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Figure 1-3
Step 6
Virtual Media: Add Image
Click the KVM tab.
Deploy the Image
Follow this procedure to deploy the image either from the Disk-on-Key or a mapped image.
Procedure
Step 1
From the KVM Console, choose Macros > Ctrl-Alt-Del to reboot the server.
Step 2
During the bootup process, when you see the prompt to press F6 to go to the Boot Menu, press F6. The
Please Select Boot Device dialog box appears.
Step 3
From the Boot Menu, choose either the Cisco vKVM-Mapped vDVD1.22 or the USB Disk-on-Key and
press Enter.
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Figure 1-4
Virtual Drive Boot Device
Step 4
From the KVM console, choose Analytics_Installer_b4_29_06_2015.iso.
Step 5
Wait while Clonezilla starts.
Step 6
From the Welcome window, click Yes.
Figure 1-5
Step 7
Note
Welcome Window
From the Do You Wish to Auto Configure the Raid window, choose Yes and then click OK.
If you have already configured the system disks with the appropriate RAID settings, you can choose No
and then click OK, but it is recommended that you let the script configure the RAID drives.
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Figure 1-6
Step 8
From the Choose Configuration to Deploy window, choose Analytics Platform and click OK.
Figure 1-7
Step 9
Choose Configuration to Deploy
From the Use Local Vertica DB window, click Yes.
Figure 1-8
Step 10
Auto Configure RAID
Use Local Vertica DB
In the Please Enter IP Address field, enter the IP address to use for the VDS TC Analytics Server and
click OK.
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Figure 1-9
Step 11
In the Please Enter Subnet Mask field, enter the subnet mask to use with the IP address of the VDS TC
Analytics Server and click OK.
Figure 1-10
Step 12
Enter IP Address
Enter Subnet Mask
In the Please Enter Default Gateway field, enter the IP address of the default gateway that the VDS TC
Analytics Server should use and click OK.
Figure 1-11
Enter Default Gateway
Step 13
In the Please Enter DNS IP or Leave Blank field, enter the IP address of the DNS server to use and click
OK.
Note
You cannot leave this field blank and the VDS TC Analytics server must be able to reach the IP address
of the DNS server that you enter.
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Figure 1-12
Step 14
From the Notification Email field, enter an email address to notify when a cluster fails.
Figure 1-13
Step 15
Notification Email
In the Please Enter GMT Offset field, enter the GMT time offset for the time zone in which the VDS TC
Analytics server is located and click OK.
Figure 1-14
Step 16
Enter DNS IP or Leave Blank
Enter GMT Offset
The system will now install.
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Figure 1-15
Step 17
After the installation is finished, you will see the Install Finished Successfully window. Click OK in this
window.
Figure 1-16
Step 18
Image Installing
Install Finished
After you press OK, you will see a final system message. When you see the message “Press Enter to
continue”, press Enter.
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Figure 1-17
Final Installation Screen
Creating the Disk-on-Key
This section describes how to use UNetbootin to create a bootable disk-on-key from which you can
deploy VDS TC Analytics.
Note
You must obtain the materials for creating a VDS TC Analytics disk-on-key from the Cisco support
team.
Follow this procedure to create a disk-on-key for VDS TC Analytics:
Procedure
Step 1
Launch the UNetbootin program.
Step 2
From the UNetbootin window, click the Diskimage radio button and ensure that ISO is selected from
the drop-down list.
Step 3
Browse to find the clonezilla-live-ubi-img.iso image file.
Step 4
In the Type drop-down list, ensure that USB Drive is selected and ensure that the correct drive is selected
from the Drive drop-down list.
Step 5
Click OK to create the disk-on-key image.
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Figure 1-18
UNetbootin
Installing the License
After you finish installing the VDS TC Analytics software, you must install the VDS TC Analytics
license. Follow this procedure to install the license.
Procedure
Step 1
Note
Step 2
Log into VDS TC Analytics.
To update the license, you must be logged in as a user that belongs to the Admin group and has been
assigned the Network Engineering Viewers package.
VDS TC Analytics opens displaying the Network Engineering, At A Glance dashboard. From the menu
bar choose Dashboards > Network Engineering > Data Mining. The Data Mining dashboard appears,
displaying the Data Mining tabs.
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Figure 1-19
Step 3
Note
Step 4
Data Mining Option
Click the Configuration tab. Log in using your username and password. The Select System to Change
window appears.
If you do not know the username and password, contact your Cisco account system engineer.
Click Home, which is located above the Select System to Change title bar. The Site Administration
window appears.
Figure 1-20
Site Administration
Step 5
From the Tools pane on the Site Administration window, click License Management.
Step 6
In the window that appears, click Browse to select the license file, and then click Submit.
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Figure 1-21
License Page
After the license finishes installing, for a first time installation, continue to the Configuring the
Monitored Systems section.
Configuring the Monitored Systems
After you install the VDS TC Analytics license, you must configure the monitored systems. This
includes adding zones, POPs, and systems. You must configure at least one zone, one POP, and one
system.
Note
To configure zones, POPs, and systems, you must be logged in as a user that has been assigned the
Network Engineering Viewers package.
Adding Zones
Zones are a way to organize the POPs. You assign POPs to a zone. Follow this procedure to configure
zones on the VDS TC Analytics server.
Procedure
Step 1
Note
Log into the VDS TC Analytics server.
To configure zones, you must be logged in as a user that has been assigned the Network Engineering
Viewers package.
Step 2
VDS TC Analytics opens displaying the Network Engineering, At A Glance dashboard. From the menu
bar choose Dashboards > Network Engineering > Data Mining. The Data Mining dashboard appears,
displaying the Data Mining tabs.
Step 3
Click the Configuration tab. Log in using your username and password. The Select System to Change
window appears.
Note
If you do not know the username and password, contact your Cisco account system engineer.
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Step 4
Click Physical, which is located above the Select System to Change title bar. The Physical
Administration window appears.
Figure 1-22
Step 5
Physical Administration
Click Add in the Zones row. The Add Zone window appears.
Figure 1-23
Adding a Zone
Step 6
Enter a name for the zone and optionally a description.
Step 7
If you would like to add another zone, click Save and Add Another. If you are finished adding zones,
click Save.
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Adding POPs
POPs are a way to organize the VDS TC caching engines. You will assign the VDS TC caching systems
to POPs. Follow this procedure to configure POPs on the VDS TC Analytics server.
Note
To configure POPs you must be logged in as a user that has been assigned the Network Engineering
Viewers package.
Procedure
Step 1
Click Physical above the Select System to Change title bar. The Physical Administration window
appears.
Figure 1-24
Step 2
Physical Administration
Click Add in the POPs row. The Add POP window appears.
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Installation Procedure
Figure 1-25
Adding a POP
Step 3
Enter a name for the POP and optionally a description.
Step 4
From the Zone drop-down list, choose the zone to which this POP belongs.
Step 5
If you would like to add another zone, click Save and Add Another. If you are finished adding zones,
click Save.
Adding Systems
Follow this procedure to add VDS TC systems to be monitored by the VDS TC Analytics server.
Note
To configure systems you must be logged in as a user that has been assigned the Network Engineering
Viewers package.
Procedure
Step 1
Click Physical above the Select System to Change title bar. The Physical Administration window
appears.
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Figure 1-26
Step 2
Click Add in the Systems row. The Add System window appears.
Figure 1-27
Step 3
Physical Administration
Adding a System
Use the System Properties table to complete the fields in the Add System window.
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Table 1-1
System Properties
Field
Description
Name
The name for a VDS TC caching system. Enter a descriptive name
because this name appears in the Cisco Analytics Filter by options and
information.
Description
A description for the VDS TC system you are adding (optional).
POP
The POP to which system belongs. If you need to add a POP, click the
Plus (+) icon next to this field.
Host
The management IP address of the VDS TC caching engine that you
want to monitor.
SSH Port
The default is 22. Use caution if changing this port number and ensure
the VDS TC caching engine supports the new port number.
SSH Credentials
Username
The username that is required for accessing the management node of the
VDS TC caching engine.
Password
The password that is required for accessing the management node of the
VDS TC caching engine.
SNMP Credentials: The read community string for the VDS TC caching engine. This value
Read Community
can be obtained automatically with valid SSH credentials and
configuration path or set manually. It is recommended that only the
advanced administrator set the string manually.
REST API Credentials
API Username
The username required for accessing the REST API of the management
node.
API Password
The password required for accessing the REST API of the management
node.
SNMP Collection (Click Show to display the properties.)
SNMP check box
This check box is checked by default, which allows the VDS TC
Analytics database to collect SNMP polling information. To disable
SNMP polling, uncheck this check box.
Interval between
SNMP polls
The time interval in minutes between SNMP polls. The default value is
5.
SNMP timeout
(secs.)
The number of seconds to wait before considering the connection to the
SNMP server to be timed out.
CDR Collection (Click Show to display the properties.)
Collect check box
This check box is checked by default, which allows the VDS TC
Analytics database to collect CDR polling information. To disable CDR
polling uncheck this check box.
Extract Path
The location from which to retrieve CDR files from the monitored
platform. The default path is /opt/pang/cdrs.
Remove files after
copy
Check this check box to delete CDR files from their source location
after retrieval into the VDS TC Analytics database, or uncheck this
check box to leave the files on the source. Unchecked is the default.
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Step 4
System Properties (continued)
Field
Description
Rate limit in KB
Enter KB/s threshold to limit traffic.
Restriction
Choose your preference for restricting the CDR collection. Your options
are None, Time, and Interval. The default option is None.
Allowed poll hours
starts
If you chose either Time or Interval for Restriction, enter the time in
which to begin the data collection.
Allowed poll hours
ends
If you chose either Time or Interval for Restriction, enter the time in
which to end the data collection.
Collection interval
If you chose Interval for the Restriction value, state the time intervals
for collecting data.
If you would like to add another system, click Save and Add Another. If you are finished adding
systems, click Save.
Listeners
A listener is used for RADIUS integration. This feature is not currently supported.
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2
Administration Procedures
This chapter describes the ongoing activities that a Cisco VDS TC Analytics administrator can perform
after VDS TC Analytics is installed and configured to retrieve information from VDS TC platforms. This
chapter includes the following sections:
•
Configuring the Server
•
Upgrading the Software of a Running System
•
Updating the License of a Running System
•
Adding Users
•
Configuration Tools
•
Configuring the Monitored Platforms of a Running System
Configuring the Server
Use this procedure to configure or change the time zone, IP address, default gateway, or DNS
information of the VDS TC Analytics Server after you install the software and license:
Procedure
Step 1
Log into the VDS TC Analytics server.
Note
To configure the server, you must be logged in as a user that has been assigned the Network Engineering
Viewers package.
Step 2
VDS TC Analytics opens displaying the Network Engineering, At A Glance dashboard. From the menu
bar choose Dashboards > Network Engineering > Data Mining. The Data Mining dashboard appears,
displaying the Data Mining tabs.
Step 3
Click the Configuration tab. Log in using your username and password. The Select System to Change
window appears.
Note
Step 4
If you do not know the username and password, contact your Cisco account system engineer.
Click Home, which is located above the Select System to Change title bar. The Site Administration
window appears.
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Configuring the Server
Figure 2-1
Step 5
Site Administration
From the Tools pane on the Site Administration window, click Server Configuration. The server
configuration window appears.
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Upgrading the Software of a Running System
Step 6
Modify the appropriate information and click Submit.
Upgrading the Software of a Running System
To upgrade the software for a VDS TC Analytics system that is already operational, follow these steps:
Procedure
Step 1
In a web browser, open up a connection to VDS TC Analytics by entering https://Analytics_IP, where
Analytics_IP is the IP address of the VDS TC Analytics server.
Step 2
In the Sign In window, enter the VDS TC Analytics username and password. If you do not know the
username and password, contact your Cisco account system engineer.
Note
Step 3
To upgrade the software, you must be logged in as a user that belongs to the Admin group and has been
assigned the Network Engineering Viewers package.
VDS TC Analytics opens displaying the Network Engineering, At A Glance dashboard.
Figure 2-2
Step 4
Network Engineering At a Glance Window
From the menu bar choose Dashboards > Network Engineering > Data Mining. The Data Mining
dashboard appears, displaying the Data Mining tabs.
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Upgrading the Software of a Running System
Figure 2-3
Step 5
Note
Click the Configuration tab. Log in using your username and password. The Select System to Change
window appears.
If you do not know the username and password, contact you Cisco account system engineer.
Figure 2-4
Step 6
Data Mining Option
Select System to Change Window
Click Home, which is located above the Select System to Change title bar. The Site Administration
window appears.
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Figure 2-5
Step 7
Site Administration Window
From the Tools pane on the Site Administration window, click Software Upgrade.
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Updating the License of a Running System
Figure 2-6
Step 8
Note
Step 9
Software Upgrade
In the window that appears, click Browse to select the upgrade file (the upgrade file will have an
extension of .gpg) and then click Submit. The Upgrade Progress window appears, showing the upgrade
process.
This software upgrade process can take some time.
The software is now installed. Next you must update the VDS TC Analytics license. See the Updating
the License of a Running System section.
Updating the License of a Running System
After you finish upgrading the VDS TC Analytics software, you must update the VDS TC Analytics
license. Follow this procedure to update the license.
Procedure
Step 1
Note
Log into VDS TC Analytics.
To update the license, you must be logged in as a user that belongs to the Admin group and has been
assigned the Network Engineering Viewers package.
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Updating the License of a Running System
Step 2
VDS TC Analytics opens displaying the Network Engineering, At A Glance dashboard. From the menu
bar choose Dashboards > Network Engineering > Data Mining. The Data Mining dashboard appears,
displaying the Data Mining tabs.
Figure 2-7
Step 3
Note
Step 4
Data Mining Option
Click the Configuration tab. Log in using your username and password. The Select System to Change
window appears.
If you do not know the username and password, contact your Cisco account system engineer.
Click Home, which is located above the Select System to Change title bar. The Site Administration
window appears.
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Updating the License of a Running System
Figure 2-8
Site Administration
Step 5
From the Tools pane on the Site Administration window, click License Management.
Step 6
In the window that appears, click Browse to select the license file, and then click Submit.
Figure 2-9
License Page
Log In Problems after Upgrade
If after preforming an upgrade of the VDS TC Analytics software your login to the VDS TS Analytics
system fails not because of a username or password problem, follow these steps:
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Adding Users
Note
This procedure should only be used when instructed by the Cisco support team.
Step 1
Enter https://SERVER_IP/SystemConf/tools/serverConf/ into the web browser, where SERVER_IP is the
IP address of the VDS TC Analytics server, and login as a user that belongs to the Admin group.
Step 2
Click the Restart Reporting Service button. Restarting the Reporting Service will take about five
minutes.
Step 3
After the Reporting Service restarts, try to log into the VDS TC Analytics system again.
Adding Users
This section describes how to add users to the VDS TC Analytics system and assign them privileges. Use
this procedure to add users to VDS TC Analytics:
Procedure
Step 1
Open up a connection to your VDS TC Analytics system by entering https://server_ip in a web browser
window, where server_ip is the IP address of the VDS TC Analytics server. Log in using the
administrator username and password provided by Cisco. Cisco Analytics opens displaying the Network
Engineering, At A Glance dashboard.
Note
To add users, you must be logged in as a user that has been assigned the Network Engineering Viewers
package and belongs to the Admin group.
Step 2
From the Network Engineering dashboard window, choose Dashboards > Network Engineering >
Data Mining. The Data Mining dashboard appears, displaying the Data Mining tabs.
Figure 2-10
Step 3
Note
Data Mining Option
Click the Configuration tab and log in using a user account that belongs to the Admin group. The Select
System to Change window appears.
If you do not know the username and password, contact your Cisco account system engineer.
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Adding Users
Step 4
Click Home, which is located above the Select System to Change title bar. The Site Administration
window appears.
Figure 2-11
Site Administration Window
Step 5
Click Add in the Users row in the Auth section. The Add User window appears.
Step 6
Enter a name for the user in the Username field.
Step 7
Enter a password for the user in the Password field and re-enter the password in the Password
Confirmation field.
Step 8
If you would like to add another user, click Save and Add Another. If you are finished adding users,
click Save. The Change User window appears.
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Figure 2-12
Step 9
Add User
In the Change User window, scroll down to the Personal Info section and enter the following
information:
•
First Name
•
Last Name
•
E-mail Address
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Figure 2-13
Change User Window
Step 10
Scroll down to the Systems section. From the Available Systems list, choose the systems that the user
should be able to access and click the right arrow button to add them to the Chosen Systems list, or click
Choose All to move all systems to the Chosen systems list.
Step 11
Scroll down to the Personal Info section and enter the following information:
Step 12
•
First name
•
Last name
•
E-mail address
In the Permissions section, you can configure which events will trigger an email to the newly added user. In
the Permissions section, from the Available Email Notification list, choose a specific event that the user
should be emailed about, for example a system backup or cleanup, and click the right arrow button to move
the event to the Chosen Email Notification list. You can also double-click the event to move it between
windows.
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Figure 2-14
Permissions Section
Step 13
In the Important Dates section,
Step 14
Scroll down to the Groups section. In this section, you can assign the user to the desired groups. The
groups to which a user belongs help determine the permissions of the user. Users can be assigned three
different types of permissions:
•
Admin: A user that has been assigned to the Admin group can access all functions that are available
from the Site Administration page. This includes access to tools (such as upgrading the software and
license management), managing users, configuring notifications, and managing the physical
administration for POPs, systems, and zones.
•
Users: A user that has been assigned to the User group can only mange the physical administration,
which includes managing POPs, systems, and zones.
•
Standard User: A user that has not been assigned to any groups is considered a “standard user”. A
standard user cannot access any of the configuration options available from the Configuration tab,
including being able to view a list of systems and their status.
If the user needs to be added to a group, choose the desired group from the Available Groups list and
click the right arrow, or double-click the group. This moves the group to the Chosen Groups list.
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Figure 2-15
Groups Section
Step 15
In the Groups section, you can also assign packages to the user. The packages that are assigned to the
user determine which dashboards they can view and what functions they can perform. Choose the desired
package from the Available Packages list and click the right arrow, or double-click the group. This moves
the package to the Chosen Packages list.
Step 16
If you would like to add another user, click Save and Add Another. If you are finished adding users,
click Save. The Change User window appears.
Configuration Tools
From the Tools section of the Configuration window you can perform the following tasks:
•
Upgrade the software
•
Verify the configuration
•
Manage the license
•
Backup VDS TC Analytics
•
Configure the data retention settings
•
Configure the RADIUS attributes
•
Configure server settings
•
Change the cdrget account password
Follow these steps to access the Tools options:
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Configuration Tools
Step 1
Open up a connection to your VDS TC Analytics system by entering https://server_ip in a web browser
window, where server_ip is the IP address of the VDS TC Analytics server. Log in using the
administrator username and password provided by Cisco. Cisco Analytics opens displaying the Network
Engineering, At A Glance dashboard.
Note
To add users, you must be logged in as a user that has been assigned the Network Engineering Viewers
package and belongs to the Admin group.
Step 2
From the Network Engineering dashboard window, choose Dashboards > Network Engineering >
Data Mining. The Data Mining dashboard appears, displaying the Data Mining tabs.
Figure 2-16
Step 3
Note
Step 4
Data Mining
Click the Configuration tab and log in using a user account that belongs to the Admin group. The Select
System to Change window appears.
If you do not know the username and password, contact your Cisco account system engineer.
Click Home, which is located above the Select System to Change title bar. The Site Administration
window appears.
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Figure 2-17
Site Administration Window
Upgrading the Software
To perform a VDS TC Analytics software upgrade, see the Upgrading the Software of a Running System
Verifying the Configuration
To verify the VDS TC Analytics configuration, In the Tools section of the Site Administration window,
click Verify Configuration.
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Figure 2-18
Verify Configuration
The Verify Configuration window opens and automatically runs a verify configuration process. When
the verification process completes, click Return to return to the Site Administration window.
Figure 2-19
Verification Window
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Managing the License
Follow this procedure to view or upgrade the VDS TC Analytics license:
Procedure:
Step 1
From the Tools pane on the Site Administration window, click License Management. The License
information appears.
Figure 2-20
Step 2
License Management
To upgrade the license, click Browse to select the license file, and then click Submit.
Figure 2-21
License Page
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Backing up VDS TC Analytics
Before you back up the VDS TC Analytics, do the following:
•
Ensure that the destination to which you are backing up the files uses one of the following operating
systems:
– Red Hat Linux 5 or 6
– SuSe Enterprise Linux Server 10/11
– Debian Linux 5/6
– Fedora Core 10/11
•
Ensure there is a system user named padmin with an id of 1000 on the destination to which you are
backing up the files. An example of the command to create this user would be sudo
/usr/sbin/useradd -u 1000, but please consult your operating system documentation for how to
accomplish this step.
•
The padmin user must have read/write permission on the backup path.
•
Ensure there is enough disk space on the backup location, based on the recommendations from the
Backup Server Configuration window. To access this window, perform the following steps:
a.
From the Cisco VDS TC Analytics GUI, go to Dashboards > Network Engineering > Data
Mining.
b.
Click the Configuration tab.
c.
Click Home above the Select System to Change title bar.
d.
In the Tools section, click Backup. On the window that appears, there will be a recommended
amount of disk space needed for the backup.
•
The machine that you are backing up must be accessible via SSH.
•
Ensure that TCP port 50000 is open on the destination server.
•
Install the Vertica server package on the backup server if it has not already been installed. For
example, enter the command sudo rpm -ihv
Analytics_backup_server_vertica-6.1.0-0.x86_64.SUSE.rpm .
Follow these steps to back up the VDS TC Analytics database and CDRs:
Procedure
Step 1
From the Tools pane on the Site Administration window, click Backup. The License information
appears.
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Figure 2-22
Backup
Step 2
From the Backup Server Configuration, check the check boxes for the what you want to back up: DB
(database), CDR files, or both.
Step 3
In the Host field, enter the destination IP address for the machine to which the files will be backed up.
Step 4
In the Password field, enter the password for the padmin user that was created on the destination server.
Step 5
In the Path field, enter the path to where the files should be backed up to the remote server.
Step 6
In the Tag field, enter a tag that will help you identify the backup files. This field is for identification
purposes only.
Step 7
Click the Submit button to start the backup.
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Configuration Tools
Figure 2-23
Backup Server Configuration Window
Configuring the Data Retention Settings
The Data Retention Policy has a space limitation. The data retention policy settings enable you to decide
what to do if you run out of storage space for data. Follow this procedure to configure the data retentions
settings:
Procedure:
Step 1
From the Tools pane on the Site Administration window, click Data Retention Policy.
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Figure 2-24
Step 2
Step 3
Data Retention Policy
In the window that appears, choose one of the following options for the Out of Storage Treatment. This
is what will occur if you have run out of room for storing data:
•
Stop Collection: Stops data collection when the limit has been reached.
•
Remove Older Records and Files: Removes the older data files when the limit has been reached.
Click Submit.
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Configuration Tools
Figure 2-25
Data Retention Policy Window
Configuring Radius Attributes
RADIUS is a protocol that can define a specific parameter (for example, weight, height or distance). The
RADIUS Attributes are different values that are entered in the specific parameter name fields that can
be changed to personalize the requirements of your company. Follow this procedure to configure the
RADIUS attributes:
Procedure:
Step 1
From the Tools pane on the Site Administration window, click Radius Attributes.
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Figure 2-26
Radius Attributes
Step 2
From the Cisco Analytics Radius Attributes window, enter a value for each RADIUS attribute.
Step 3
Click Submit.
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Configuring the Monitored Platforms of a Running System
Figure 2-27
Radius Attribute Window
Configuring the Server
For information on configuring the server, refer to the Configuring the Server section.
Changing the cdrget Account Password
The cdrget account is used to manually copy CDRs. To change the password for the cdrget account, from
the Tools pane on the Site Administration window, click Change the cdrget Account Password. In the
window that appears, enter a new password and verify the password in the Validate field.
Configuring the Monitored Platforms of a Running System
To configure the VDS TC systems that are monitored by VDS TC Analytics, see Configuring the
Monitored Systems, page 1-14 in Chapter 1, “Installing Cisco VDS TC Analytics Software”.
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