MSI Pro 22E 6M ALL-IN-ONE PC Owner's Manual | Manualzz
Pro 22E/ 22ET Series
All-in-One (AIO) PC
MS-AC17 System
Copyright Notice������������������������������������������������������������������������������������������������������iii
Upgrade and Warranty��������������������������������������������������������������������������������������������iv
Acquisition of Replaceable Parts����������������������������������������������������������������������������iv
Technical Support���������������������������������������������������������������������������������������������������iv
Green Product Features������������������������������������������������������������������������������������������iv
Environmental Policy �������������������������������������������������������������������������������������������� v
Chemical Substances Information�������������������������������������������������������������������������� v
Battery Information�������������������������������������������������������������������������������������������������� v
Safety Instructions���������������������������������������������������������������������������������������������������vi
CE Conformity������������������������������������������������������������������������������������������������������� viii
FCC-B Radio Frequency Interference Statement������������������������������������������������� viii
WEEE Statement�������������������������������������������������������������������������������������������������� viii
RoHS Statement�����������������������������������������������������������������������������������������������������ix
1. Overview������������������������������������������������������������ 1-1
Packing Contents������������������������������������������������������������������������������������������������� 1-2
System Overview������������������������������������������������������������������������������������������������� 1-3
Component Replacement & Upgrade������������������������������������������������������������������ 1-9
2. Getting Started��������������������������������������������������� 2-1
Safety & Comfort Tips������������������������������������������������������������������������������������������ 2-2
Hardware Setup��������������������������������������������������������������������������������������������������� 2-3
3. System Operations��������������������������������������������� 3-1
On-Screen Display (OSD)������������������������������������������������������������������������������������ 3-2
Power Management��������������������������������������������������������������������������������������������� 3-5
Network Connection (Windows 10)���������������������������������������������������������������������� 3-7
System Recovery (Windows 10)������������������������������������������������������������������������ 3-10
A. Troubleshooting������������������������������������������������� A-1
Copyright Notice
The material in this document is the intellectual property of MICRO-STAR
INTERNATIONAL. We take every care in the preparation of this document, but no
guarantee is given as to the correctness of its contents. Our products are under continual
improvement and we reserve the right to make changes without notice.
All trademarks are the properties of their respective owners.
Upgrade and Warranty
Please note that certain components preinstalled in the product may be upgradable
or replaceable by user’s request. For any further information about the product users
purchased, please contact the local dealer. Do not attempt to upgrade or replace any
component of the product if you are not an authorized dealer or service center, since it
may cause the warranty void. It is strongly recommended that you contact the authorized
dealer or service center for any upgrade or replace service.
Acquisition of Replaceable Parts
Please be noticed that the acquisition of replaceable parts (or compatible ones) of
the product users purchased in certain countries or territories may be fulfilled by the
manufacturer within 5 years at most since the product has been discontinued, depending
on the official regulations declared at the time. Please contact the manufacturer via for the detailed information about the acquisition of spare
Technical Support
If a problem arises with your system and no solution can be obtained from the user’s
manual, please contact your place of purchase or local distributor. Alternatively, please
try the following help resources for further guidance. Visit the MSI website for technical
guide, BIOS updates, driver updates and other information via
Green Product Features
Reduced energy consumption during use and stand-by
Limited use of substances harmful to the environment and health
Easily dismantled and recycled
Reduced use of natural resources by encouraging recycling
Extended product lifetime through easy upgrades
Reduced solid waste production through take-back policy
Environmental Policy
The product has been designed to enable proper reuse of parts
and recycling and should not be thrown away at its end of life.
Users should contact the local authorized point of collection for
recycling and disposing of their end-of-life products.
Visit the MSI website and locate a nearby distributor for further recycling
Users may also reach us at [email protected] for information regarding
proper Disposal, Take-back, Recycling, and Disassembly of MSI products.
Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH Regulation
(Regulation EC No. 1907/2006 of the European Parliament and the Council), MSI
provides the information of chemical substances in products at:
Battery Information
European Union:
Batteries, battery packs, and accumulators should not be
disposed of as unsorted household waste. Please use the
public collection system to return, recycle, or treat them in
compliance with the local regulations.
For better environmental protection, waste batteries should
be collected separately for recycling or special disposal.
California, USA:
The button cell battery may contain perchlorate material and requires special
handling when recycled or disposed of in California.
For further information please visit:
Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer.
Safety Instructions
Read the safety instructions carefully and thoroughly.
All cautions and warnings on the equipment or user’s manual should be
Keep the User’s Guide that comes with the package for future reference.
Keep this equipment away from humidity and high temperature.
Lay this equipment on a reliable flat surface before setting it up.
Make sure that the power voltage is within its safety range and has been
adjusted properly to the value of 100~240V before connecting the equipment
to the power outlet. Do not disable the protective earth pin from the plug.
The equipment must be connected to an earthed mains socket-outlet.
Always unplug the AC power cord before installing any add-on card or
module to the equipment.
Always disconnect the AC power cord or switch the wall socket off if the
equipment would be left unused for a certain time to achieve zero energy
The ventilator on the enclosure is used for air convection and to prevent the
equipment from overheating. Do not cover the ventilator.
Do not leave the equipment in an unconditioned environment with a storage
temperature above 60OC (140OF) or below 0OC (32OF), which may damage the
NOTE: The maximum operating temperature is around 40OC.
Never pour any liquid into the opening that could damage or cause electrical
Place the power cord in a way that people are unlikely to step on it. Do not place
anything on the power cord.
When installing the coaxial cable to the TV Tuner, it is necessary to ensure
that the metal shield is reliably connected to protective earthing system of
the building.
Cable distribution system should be grounded (earthed) in accordance with
ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section
820.93, Grounding of Outer Conductive Shield of a Coaxial Cable.
Always keep the strong magnetic or electrical objects away from the
If any of the following situations arises, get the equipment checked by service
◙◙ The power cord or plug is damaged.
◙◙ Liquid has penetrated into the equipment.
◙◙ The equipment has been exposed to moisture.
◙◙ The equipment does not work well or you can not get it work according to
user’s manual.
◙◙ The equipment has dropped and damaged.
◙◙ The equipment has obvious sign of breakage.
1. The optical storage devices are classified as CLASS 1 LASER PRODUCT. Use of
controls or adjustments or performance of procedures other than those specified
is prohibited.
2. Do not touch the lens inside the drive.
CE Conformity
Hereby, Micro-Star International CO., LTD declares that this device is
in compliance with the essential safety requirements and other relevant
provisions set out in the European Directive.
FCC-B Radio Frequency Interference
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the measures
listed below:
■■ Reorient or relocate the receiving antenna.
■■ Increase the separation between the equipment and receiver.
■■ Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
■■ Consult the dealer or an experienced radio/television technician for help.
Notice 1
The changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to comply
with the emission limits.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may
cause undesired operation.
WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and
Electronic Equipment, Directive 2002/96/EC, which takes effect on August
13, 2005, products of “electrical and electronic equipment” cannot be
discarded as municipal waste anymore and manufacturers of covered
electronic equipment will be obligated to take back such products at the end
of their useful life.
RoHS Statement
Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950, mandates
that manufacturers provide material declarations for certain categories of electronic
products offered for sale after July 1, 2006.
India RoHS
This product complies with the "India E-waste (Management and Handling) Rule 2011"
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls
or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01
weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Turkey EEE regulation
Conforms to the EEE Regulations of the Republic Of Turkey
Ukraine restriction of hazardous substances
The equipment complies with requirements of the Technical Regulation, approved by
the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057,
in terms of restrictions for the use of certain dangerous substances in electrical and
electronic equipment.
Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular
30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous
substances in electronic and electric products.
This system is integrated in design, selecting a stylish appearance with a mirror
screen, which displays the simplicity of modern individualism and the comfort
of home. With a touchscreen display, flawless audio/video capabilities, and
intuitive user interface, it blends technology with life, making computers easier
and more fun to use — suitable for the whole family.
Packing Contents
All-in-One PC
AC/DC Adapter
AC Power Cord
Driver/ Utility Disk
User Manual
& Quick Guide
Keyboard (Optional)
Mouse (Optional)
* Please contact us immediately if any of the items is damaged or missing.
* The illustrations are for reference only and your packing contents may slightly vary
depending on the model you purchased.
System Overview
hh Front View
2 3
LED Indicator (Optional)
Stereo Speakers
The built-in microphone can be used for video chatting online.
The built-in webcam with the microphone can be used for picture taking, video recoding,
online conferencing and any other interactive applications.
The LED indicator indicates when it is recording. The LED indicator should be on when
device is capturing video and off when the device is not capturing video.
The 21.5-inch Full HD display is with an optimal resolution of 1920 x 1080 pixels and
standard proportion of 16:9 widescreen.
The built-in stereo speakers deliver high quality sound blaster with stereo system.
hh Rear View
We suggest that you connect the AC/DC adapter to your AIO PC first and then connect
the AC power cord to the socket-outlet for safety concerns.
Kensington Lock Port
Cable Routing Hole
HDMI-Out Port (Optional)
The ventilator on the enclosure is used for air convection and to prevent the equipment
from overheating. Do not cover the ventilator.
This AIO PC provides a Kensington lock port, which allows users to secure the AIO PC
in place with a key or some mechanical PIN device and attached through a rubberised
metal cable. The end of the cable has a small loop which allows the whole cable to be
looped around a permanent object, such as a heavy table or other similar equipment,
thus securing the AIO PC in place.
Use this stand to position your system on a flat and stable surface.
Route the cables through the cable routing hole to avoid cable spaghetti when connecting
The High-Definition Multimedia Interface (HDMI) is an all-digital audio/video interface
capable of transmitting uncompressed streams. HDMI supports all TV format, including
standard, enhanced, or high-definition video, plus multi-channel digital audio on a single
* Please refer to the printed icon on the chassis for the exact position of HDMI-In Port
and HDMI-Out Port.
HDMI-In Port (Optional)
(with MSI Instant Display Technology)
The High-Definition Multimedia Interface (HDMI) is an all-digital audio/video interface
capable of transmitting uncompressed streams. HDMI supports all TV format, including
standard, enhanced, or high-definition video, plus multi-channel digital audio on a single
With MSI Instant Display Technology, when you connect power to the AIO PC
successfully, the monitor will automatically enter “stand by” mode without pressing the
power button. When devices are connected to the HDMI-in port, the monitor will be
turn on immediately. You can also switch the modes through the Monitor Power / Mode
Button on the side panel if you have already turned on your AIO PC. This technology
helps saving more energy for your system.
* Please refer to the printed icon on the chassis for the exact position of HDMI-In Port
and HDMI-Out Port.
VGA Port
The DB15-pin female port is provided for monitor.
Serial Port
RJ-45 LAN Jack
The serial port supports barcode scanners, barcode printers, bill printers, credit card
machine, etc..
The standard RJ-45 LAN jack is provided for connection to the Local Area Network
(LAN). You can connect a network cable to it.
LED State
LAN link is not established.
On (steady state)
LAN link is established.
On (brighter & pulsing)
The computer is communicating with
another computer on the LAN.
10 Mbit/sec data rate is selected.
100 Mbit/sec data rate is selected.
1000 Mbit/sec data rate is selected.
Green/ Orange
USB 3.0 Port
USB 2.0 Port
Microphone Jack
Line-Out Jack
The USB 3.0 port is backward-compatible with USB 2.0 devices. It supports up to 5
Gbit/s (SuperSpeed) data transfer rate.
The USB (Universal Serial Bus) port is for attaching USB devices such as keyboard,
mouse, or other USB-compatible devices. It supports up to 480Mbit/s (Hi-Speed) data
transfer rate.
This connector is provided for microphones.
This connector is provided for headphones or speakers.
High-speed devices are recommended for USB 3.0 ports whereas low-speed devices,
such as mouse or keyboard, are suggested to be plugged into the USB 2.0 ports on
the rear panel.
hh Side View
System Power LED
Monitor Power LED
Hard Disk Drive LED
System Power Button
Monitor Power/ Mode Button
Menu/ Enter Button
The power LED glows when the system is turned on and goes off when the system is
shut down. In terms of power saving, the LED blinks in S3 (Suspend to RAM) mode and
goes off in S4 (Suspend to Disk) mode.
The power LED glows when the monitor is turned on and goes off when the monitor is
shut down.
This indicator shows the activity status of the HDD. It flashes when the system is
accessing data on the HDD and remains off when no disk activity is detected.
Press the system power button to turn the system on or off.
This button works both as the monitor power button and as the signal input switch
between PC & HDMI.
Press this button to view the OSD menu or enter into the submenu.
Up/ Volume Up Button
Down/ Volume Down Button
USB 3.0 Port
USB 3.0 Port (with MSI Super Charger Technology)
Card Reader Drive
Power Jack
Optical Disk Drive
Eject Hole
Eject Button
In Menu mode, this button indicates the cursor movement or OSD manual selection in
incremental values. Out of Menu mode, it works as Volume Up button.
In Menu mode, this button indicates the cursor movement or OSD manual selection in
decremental values. Out of Menu mode, it works as Volume Down button.
The USB 3.0 port is backward-compatible with USB 2.0 devices. It supports up to 5Gbit/
s (SuperSpeed) data transfer rate.
With MSI Super Charger Technology, not only does it function as normal USB 3.0 port,
but it also enables users to charge USB devices even when the system is turned off.
Users will no longer need to power on the system just to charge USB devices. Better yet,
it can reduce the charge time up to 40%, making life more efficient than ever.
The built-in card reader may support various types of memory cards.
The AC/DC adapter converts AC power to DC power for this jack. Power supplied
through this jack supplies power to the PC. To prevent damage to the PC, always use
the supplied power adapter.
A DVD Super-Multi drive is integrated for your home entertainment (Blu-ray is
Insert a thin, straight object (such as a paper clip) into the eject hole to open the optical
disk drive manually if the eject button does not work.
Press the eject button to open the optical disk drive.
The ventilator on the enclosure is used for air convection and to prevent the equipment
from overheating. Do not cover the ventilator.
Component Replacement & Upgrade
Please note that certain components preinstalled in the product may be upgradable or
replaceable by user’s request depending on the models users purchased.
For any further information on the product users purchased, please contact the local
dealer. Do not attempt to upgrade or replace any component of the product if you are
not an authorized dealer or service center, since it may cause the warranty void. It is
strongly recommended that you contact the authorized dealer or service center for any
upgrade or replace service.
Getting Started
This chapter provides you with the information on hardware setup procedures.
While connecting peripheral devices, be careful in holding the devices and use
a grounded wrist strap to avoid static electricity.
Safety & Comfort Tips
The AIO PC is a portable platform that allows you to work anywhere. However, choosing
a good workspace is important if you have to work with your PC for a long period of time.
1. Your work area should have enough illumination.
2. Choose the proper desk and chair and adjust their height to fit your posture when
3. When sitting on the chair, sit straight and keep a good posture. Adjust the chair’s
back (if available) to support your back comfortably.
4. Place you feet flat and naturally on the floor, so that your knees and elbows have
the proper position (about 90-degree) when operating.
5. Put your hands on the desk naturally to support your wrists.
6. Adjust the angle/position of the AIO PC to have an optimal view.
7. Avoid using your PC in a place where discomfort may occur (such as on the bed).
8. The AIO PC is an electrical device. Please treat it with great care to avoid personal
38-76 cm
Getting Started
Hardware Setup
• The illustrations are for reference only. Your system may vary in appearance.
• Please make sure the system has been grounded to earth through the AC power cord
and the electrical outlet before powering on the system.
• Do not use any sharp objects on the display.
1. Adjust the stand to an appropriate angle until the system is securely positioned.
2. Connect the adapter to the system and plug in the power cord.
3. Press the power button to power on the system.
System Operations
This chapter provides you with essential information on system operations.
All information is subject to change without prior notice.
On-Screen Display (OSD)
The on-screen display (OSD) allows you to tune the viewing options of the monitor,
such as brightness, contrast, positioning, language, etc.
Mode /
Monitor Power
Up / Volume Up
System Power
Menu / Enter
Down / Volume Down
1. Press the Menu button to launch the OSD main menu. Use the Up and Down buttons
to select the desired function menu and press the Menu button to enter. Use the Up
and Down buttons to select or tune the values to suit your personal preferences.
Brightness (function available under
Monitor mode): Adjusts overall screen
Contrast: Adjusts difference between
light and dark areas.
System Operations
Information: Shows resolution, refresh
rate, and product details.
Menu Language (function available
under Monitor mode): Changes
language of menu.
Factory Default: Resets monitor to
original settings.
Scaling: Expands image to full screen.
After the settings are done, press the Mode button to exit.
2. Press the Up & Down buttons to adjust the system volume.
3. Press the Mode button to view the signal source. Press it again to select PC/ HDMI/
monitor off mode.
Whenever any error takes place and incurs abnormal display or volume malfunction,
enter the OSD menu and reset your monitor to restore all settings to manufacturer
default for optimal performance.
System Operations
Power Management
Power management of personal computers (PCs) and monitors has the potential to
save significant amounts of electricity as well as deliver environmental benefits.
To be energy efficient, turn off your display or set your PC to sleep mode after a period
of user inactivity.
hh Power Management in Windows 10
■■ [Power Options] in Windows OS allow you to control the power management
features of your display, hard drive, and battery. Right-click [Start]
, select
[Control Panel] from the list and then click [System and Security].
Select [Power Options] and choose a power plan that suits your personal
needs. You may also fine-tune the settings by clicking [Change plan settings].
■■ The Shut Down Computer menu presents the options of Sleep (S3/S4) & Shut
Down (S5) for rapid and easy management of your system power.
hh Power Management through ENERGY STAR
qualified monitors
The power management feature allows the computer to initiate a
low-power or “Sleep” mode after a period of user inactivity. When
used with an external ENERGY STAR qualified monitor, this feature
also supports similar power management features of the monitor.
To take advantage of these potential energy savings, the power
management feature has been preset to behave in the following ways when the system
is operating on AC power:
■■ Turn off the display after 15 minutes
■■ Initiate Sleep after 30 minutes
hh Waking the System Up
The computer shall be able to wake up from power saving mode in response to a
command from any of the following:
the power button,
the network (Wake On LAN),
the mouse,
the keyboard.
Energy Saving Tips:
■■ Turn off the monitor by pressing the monitor power button after a period of user
■■ Tune the settings in Power Options under Windows OS to optimize your PC’s
power management.
■■ Install power saving software to manage your PC’s energy consumption.
■■ Always disconnect the AC power cord or switch the wall socket off if your PC
would be left unused for a certain time to achieve zero energy consumption.
System Operations
Network Connection (Windows 10)
hh Wired Network
1. Right-click [Start]
and select [Control Panel] from the list.
2. Select [View network status and tasks] under [Network and Internet].
3. Select [Set up a new connection or network].
4. Choose [Connect to the Internet] and click [Next].
5. Select [Broadband (PPPoE)] to connect using DSL or cable that requires a user
name and password.
6. Type the information from your Internet Service Provider (ISP) and click [Connect] to
establish your LAN connection.
System Operations
hh Wireless Network
1. Go to [Start]
, click [Settings] and select [Network and Internet].
2. A list of available WLAN connections pops up. Choose a connection from the list.
3. To establish a new connection, select [Network and Sharing Center].
4. Select [Set up a new connection or network].
5. Followingly, choose [Manually connect to a wireless network] and click [Next] to
6. Enter information for the wireless network you intend to add and click [Next] to
7. A new WLAN connection has been made.
System Recovery (Windows 10)
The purposes for using the System Recovery Function may include:
■■ Restore the system back to the initial status of original manufacturer’s default
■■ When some errors have occurred to the operating system in use.
■■ When the operating system is affected by virus and is not able to work normally.
■■ When you want to install the OS with other built-in languages.
Before using the System Recovery Function, please back up the important data saved
on your system drive to other storage devices.
If the following solution fails to recover your system, please contact the authorized local
distributor or service center for further assistance.
System Operations
Reset this PC
1. Go to [Start]
, click [Settings] and select [Update and security].
2. Select [Recovery] and click [Get started] under [Reset this PC] to start the system
3. The [Choose an option] screen pops up. Choose between [Keep my files] and
[Remove everything].
Keep my files
Reset this PC
Remove everything
Only the drive where
Windows is installed
All drives
Just remove my files
Remove files and clean the drive
Just remove my files
Remove files and clean the drive
hh Keep my files
1. Select [Keep my files].
2. The [Your apps will be removed] screen shows a list of apps that will need to be
reinstalled from the web or installation discs. Click [Next] to continue.
3. The next screen will show the changes to be made during the process. Click [Reset]
to start the system reset.
System Operations
hh Remove everything
1. Select [Remove everything].
2. If you have multiple hard drives, a screen will pop up, asking you to choose between
[Only the drive where Windows is installed] and [All drives].
3. Then select between [Just remove my files] and [Remove files and clean the drive].
4. The next screen will show the changes to be made during the process. Click [Reset]
to start the system reset.
My system does not start.
1. Check if the system is connected to an electrical outlet and it is turned on.
2. Check if the power cord and all cables are connected firmly.
When I turn on my computer, the message “Operating System not found”
appears or Windows does not start.
1. Check if there is a non-bootable CD/ DVD inside the optical disk drive. If so,
remove the CD/ DVD then restart the computer.
2. Check Boot Device Priority settings in the BIOS Setup.
The system can not be shut down.
It is best to shut down your computer using the Shut Down icon in the operating
system. Using other methods, including those listed below, may result in data
failure. If the Shut Down procedure does not work, choose one of the following
1. Press Ctrl+Alt+Del keys, then choose Shut Down.
2. Press and hold the power button till the system is off.
3. Unplug the power cable from the system.
My microphone does not work.
1. For built-in microphone, please go to Start > Control Panel > Sounds and Audio
Devices > Audio to check if it is muted.
2. If you are using an external microphone, check that the microphone is plugged
into the Microphone jack.
The Internet connection has problems.
1. If you are having a problem connecting to your Internet Service Provider (ISP),
check if the ISP is experiencing technical problems.
2. Check the Network settings and connection and make sure the system is
properly configured to Internet access.
3. The wireless LAN data transfer speed is affected by distance and obstructions
between devices and access points. To maximize the data transfer speed,
choose the access point closest to your system.
System speakers do not work.
1. Check the master volume setting in the Audio Mixer.
2. If you are using an application that has its own volume control, check if the
volume is muted.
3. If you have connected an audio cable to the Headphone jack, disconnect it.
4. If the system has OSD function, please adjust the volume of OSD.
I cannot play a CD/ DVD with the DVD-ROM of the system.
1. Make sure the label of the CD/ DVD is facing up.
2. If the CD/ DVD requires software, make sure the software is well installed
according to the program instructions.
3. If a region code warning appears when you play the DVD, the problem could
be that the DVD is incompatible with the DVD-ROM in your system. The region
code is listed on the disc packaging.
4. If you see video but cannot hear audio, check the media player. Also, make sure
the speakers and the master volume setting in the Audio Mixer are not muted.
5. Check if the drivers are installed properly. Click Start > Control Panel > System
> Device Manager.
6. A dirty or scratched disc may cause the computer to hang when it is trying to
read the disc. If necessary, reboot the computer, remove the disc, and check if it
is dirty or scratched.
7. Please use DVD player software like PowerDVD or WinDVD to play DVD video.
My DVD-ROM drive tray does not open.
1. Make sure the computer is turned on.
2. Press the Eject button on the DVD-ROM drive.
3. If the Eject button does not work, open the tray by inserting a sharp, pointed
object into the hole next to the Eject button.
System monitor does not display anything.
1. Check if the system is connected to an electrical outlet and it is turned on.
2. The system may be in Standby mode. Press any key to activate the Display.
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