Safety, Operations & Maint. Manual
Cleanfix ® Ostrich
(
TW Compact)
This unit is intended for commercial use
This manual is furnished with each new TW Compact . It provides necessary operation and maintenance instructions.
READ AND FOLLOW ALL INSTRUCTIONS, WARNINGS AND CAUTIONS BEFORE AND WHEN
USING THIS SELF-CONTAINED EXTRACTOR.
All information and specifications printed in this manual are current at the time of printing. However, because of Cleanfix’s policy of continual product improvement, we reserve the right to make changes at any time without notice.
Copyright ©2006 by Cleanfix Cleaning Systems, Inc., 465 West Main St., Wyckoff, NJ 07481.
All rights reserved. Content is subject to change.
WHEN THE MACHINE IS DELIVERED
This extractor will afford you many years of troublefree operating satisfaction, provided it is given proper care. All parts are passed rigid quality control standards prior to their being assembled to the finished product. Prior to packaging, your extractor was again inspected for assurance of flawless assembly.
This self-contained extractor is protectively packed to prevent damage in shipment. When the machine is delivered carefully check the carton for signs of damage. Unpack the machine from the carton and inspect it for any possible damage.
Only a visual examination will reveal damage that may have occurred in transit. If damaged is discovered, immediately notify the transportation company that delivered your extractor and request an inspection. As a shipper we are unable to report any claim for damage. You must origin any claim within 5 days of delivery. Be sure to keep the carton, packing inserts, packing list and carrier's receipt until the inspector has verified your claim.
CLEANFIX’S LIABILITY CEASES WHEN THE
SHIPMENT IS PICKED UP BY THE CARRIER.
Cleanfix will furnish any information needed to expedite the claim process.
GENERAL PRECAUTIONS
FAILURE TO FOLLOW PRECAUTIONS AND WARNINGS MAY CAUSE SERIOUS INJURY TO
THE OPERATOR AND CAUSE DAMAGE TO MACHINE, WHICH CAN VOID WARRANTY.
TO REDUCE RISK OF FIRE, ELECTRIC SHOCK OR INJURY: READ ALL INSTRUCTIONS
BEFORE AND WHEN USING THIS SELF-CONTAINED EXTRACTOR.
WARNING
To Avoid Electric Shock, Do Not Expose to Rain. Store Indoors.
• For 120 volt grounded outlet models. The unit must be plugged into a properly grounded outlet. Do not operate the machine with a broken/missing grounding pin. Have a qualified service person replace the plug immediately.
•
Do not pull or carry extractor by the cord, use cord as a handle, close a door on cord or pull cord around sharp edges and corners. Do not run extractor over cord. Keep cord away from heated surfaces.
•
Do not leave the extractor when plugged in.
Unplug from outlet when not in use and before servicing.
•
Do not unplug the extractor by pulling on the cord. To unplug, grasp the plug, not the cord.
• Turn all the controls before unplugging the extractor.
•
Do not handle the plug of the extractor with wet hands.
• Store extractor indoors in a dry area. Do not
• This NOT a toy. Close attention is necessary when used around or near children.
• Use only as described in this safety/operations manual. Use only manufacturer’s recommended attachments and accessories. expose to freezing temperatures.
•
Do not put any objects into openings. Do not use with any opening blocked; keep free of dust, lint, hair and anything that may reduce air flow.
•
Do not use this extractor with damaged cord or plug. If the extractor is not working as it should, because it has been dropped, damaged, left outdoors or dropped into water, contact authorized service center or factory.
• Keep hair, loose clothing, fingers and all parts of body away from openings and moving parts.
Do not use this extractor for dry vacuuming. This extractor is not fitted with a fine dust filter.
Safety, Operation and Maintenance Manual for TW Compact; Version 1.0 2
GENERAL PRECAUTIONS (continued)
•
Do not use the extractor to pick up flammable or combustible liquids such as gasoline or use in areas where they may be present. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
The extension cord must be three-wire type to
insure grounding protection.
• Replace damaged or worn parts immediately with genuine original equipment parts to maintain safety and to protect your limited warranty. • Turn all controls before unplugging.
•
Do not use where anesthetics or oxygen is used.
•
Do not run pump dry. When solution tank is empty, turn off the pump.
•
Do not use an extension cord unless absolutely necessary. If an extension cord is used, the wire size must be 14 ga. or larger and
•
NEVER drive extractor over steps. should not exceed 50 feet in length.
CARE OF THE EXTRACTOR
This extractor is designed to be safe when used to perform cleaning functions as specified. Should damage occur to electrical parts, the unit should
NOT be used until the damage is repaired by the manufacturer of an authorized service center. This will avoid further damage to the extractor or injury to the user.
These instructions are for your protection and information.
PLEASE READ CAREFULLY!
Failure to follow instructions or precautions could result in injury or damage to the user and/or the extractor.
SAVE THESE INSTRUCTIONS!
GROUNDING INSTRUCTIONS - 120 VOLT
Electrical equipment must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electrical current to reduce the risk of electric shock.
The extractor is equipped with a cord having equipment grounding conductor and grounding plug.
The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
If repair or replacement of the cord or plug is necessary, DO NOT connect the grounded wire to either flat blade terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.
WARNING
Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded.
Do not modify the plug provided with the equipment. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
Note : In Canada, the use of a temporary adapter is not permitted by the
Canadian Electrical Code.
Safety, Operation and Maintenance Manual for TW Compact; Version 1.0 3
GROUNDING METHODS
This electric equipment is for use on a nominal
120-volt circuit, and has a grounded plug that looks like the plug illustrated in (Fig. A). A temporary adaptor that looks like the adaptor illustrated in
(Fig. B & C) may be used to connect this plug to a
2-pole receptacle as shown in (Fig. B) if a properly grounded outlet is not available.
The temporary adaptor should be used only until a properly grounded outlet (Fig. A) can be installed by a qualified electrician. The green color rigid ear, lug or the like extending from the adaptor must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adaptor is used, it must be held in place by a metal screw (Fig. C).
DANGER:
Improper use of the grounding plug can result in a risk of electrical shock.
BEFORE USING THE EXTRACTOR
1. Remove furniture from the area to be cleaned. Large pieces can be removed to opposite end of the room from where you start cleaning.
2. Vacuum carpet thoroughly to remove all loose debris.
3. Make sure all switches are in the OFF position.
4. Lift up the cover of the solution tank and fill the machine with clean water using a clean bucket or a hose attached to a water source (9 gal. maximum capacity).
5. Add the chemical required. Check the label for the correct dilution portions.
6. If you are using heated water, the temperature should not exceed 120° F.
This improves the cleaning effectiveness when removing oil or grease from the carpet.
7. Before plugging power cord into grounded outlet all switches must be in the OFF position.
NOTE: A non-foaming chemical must be used.
Carpet that has been previously cleaned may have a heavy build-up of old shampoo residue which may cause excessive foaming in the recovery tank and could damage the vacuum motor. Use a defoaming agent if this occurs.
WARNING
DO NOT operate extractor without a cord ground pin. This is necessary to avoid electric shock.
Safety, Operation and Maintenance Manual for TW Compact; Version 1.0 4
FUNCTIONAL PARTS AND ACCESSORIES
Reverse/
Forward Lever
Solution Switch
Cord & Cord Wrap
Folding Handle
Solution Tank Cover
Solution / Recovery Tank
Recovery Hose
Drain Hose
(Recovery Tank)
Accessory Quick Disconnect
Brush Switch
Vacuum Switch
Grip Handle
Brush Kick Stand
Vacuum Shoe
Safety, Operation and Maintenance Manual for TW Compact; Version 1.0
Vacuum Hose
Solution Hose
Solution
Control Knob
5
OPERATING PROCEDURES
TO OPERATE AS AN EXTRACTOR
1. Position the extractor where you are going to start cleaning.
2. Turn ON switches in the following order.
A. Brush Switch
Switch
C. Solution Switch
D
A B C
8. Work from light areas to shade areas, i.e. from windows towards the door.
9. Work away from the cleaned surface towards the unclean surface.
BRUSH PRESSURE
Whenever you finish cleaning or stop using the extractor temporarily, the brush pressure should be relieved.
Press the red brush kick-stand on the right-hand side of the extractor down-ward and forward.
This will increase the service life of the brush.
3. When the brush is switches ON, the extractor operates in the forward direction.
To operate backwards, squeeze lever (D) on right side of handle to reverse brush action.
4. Clean slowly and evenly in the forward and backward direction.
6. Each pass should overlap the previous pass by 2 ½ “ to 5”. After operating the extractor for a while, some streaking may occur. (See Troubleshooting Guide).
7. This extractor WILL NOT shut off
TO EMPTY RECOVERY TANK
5. Turn pump switch approximately 12 inches before completing each pass. This allows dispensed solution to be recovered.
1. Turn off the solution, brush and vacuum switch.
2. Unhook the drain hose from rear of extractor.
3. Position the hose over a bucket or drain, and remove cap. Rinse tank with clean water. Replace cap.
TO EMPTY SOLUTION TANK
Connect the PVC drain hose shipped with the machine to the accessory disconnect and turn on the solution switch. automatically when recovery tank is full. It is important to visually inspect the tank so it DOES NOT over fill or water may get into the motor.
CAUTION
DO NOT run the pump without solution, this could damage the pump.
GENERAL INFORMATION
This extractor is shipped assembled. It is suitable for cleaning all piled carpeting, cemented, and stretched and loose-laid carpets with synthetic or woven backing.
Care should be taken when cleaning fitted carpets with a jute backing. It may shrink and become discolored from over saturation of liquids.
Safety, Operation and Maintenance Manual for TW Compact; Version 1.0 6
CLEANING TIPS
P
RE
-T
EST
:
Pre-test an area so cleaning problems will not develop during cleaning or after the carpet is cleaned. Not all products can be safely used on all fibers and dyes.
1. Mix the cleaner you are using according to directions and select an inconspiciuous area, such as a corner, behind a chair etc.
3. Press a clean white cotton
P
A
RE cloth against the wet spot and hold it there for about 10 seconds. Examine cloth to
If a spotter is used, follow label transferred.
-T
REA :
REAT chemical.
H
EAVILY
S
OILED directions exactly. DO NOT allow to dry on carpet as it may
A FTER C LEANING :
4. Examine the wet spot carefully to make sure there is no color change to the carpet that did not appear on
After cleaning the carpet when replacing the furniture, place a small square of Styrofoam under the cloth.
the furniture legs to prevent moisture from damaging the finish or rusting metal slides.
Place approximately 1 teaspoon of the mixed Pre-treat heavily soiled carpet or solution on a spot about the size of a nickel. Work solution in with fibers. areas of concentrated foot traffic with pre-spotting or pre-spray damage the carpet permanently.
see if any dye has
CAUTION
Disconnect the power cord from the outlet before working on this unit.
FREEZING TEMPERATURE PRE-CAUTIONS
If it becomes necessary to store or transport the unit where temperatures could drop below freezing,
32° F, the pump, solution hoses and valve on the tools must be protected from freezing with a solution of automotive radiator antifreeze.
1. Mix ½ gallon of water and ½ gallon of antifreeze in the solution tank. Hook up the hoses and tools to the extractor.
2. Turn the pump ON and press the valve to let antifreeze mixture fill the solution line system.
3. Disconnect solution supply hoses and vacuum out remaining antifreeze from the solution tank.
4. To prevent damage to unit, allow the extractor to reach room temperature before using. The antifreeze MUST be flushed out of the solution system with clean water, otherwise, the carpet may be damaged.
STORAGE OF EXTRACTOR
This extractor should be stored in an upright position. Objects should not be stored or stacked on top of unit.
This unit should not be stored in vehicles or areas where extreme heat or cold occurs.
Always store the extractor in a dry, protected area at temperatures above freezing.
CAUTION
Disconnect vacuum hoses from tank cover (dome) before folding the handle onto the machine. Failure to do so may cause the cover (dome) to crack which may affect the performance of the machine or even require the cover (dome) to be replaced.
Safety, Operation and Maintenance Manual for TW Compact; Version 1.0 7
TO MAINTAIN THE EXTRACTOR
AFTER EACH USE:
1. Drain recovery tank after each use.
2. Remove all soil and debris from the recovery tank.
3. Flush out recovery tank with clean water.
Brush: Clean the brush of any debris.
Solution Lines and Fittings: Flush extractor at least once a month with a solution of 1 part water to 3 parts white vinegar in order to neutralize the alkaline residue left by the cleaning solution.
END OF DAY MAINTENANCE:
1. Pour 2 gallons of clean hot water – not exceeding 120°F - in the solution tank.
Turn the pump ON and flush the entire system for about a minute to prevent alkaline build-up. Using hose provided, drain tank into a bucket or floor drain.
2. Relieve the brush pressure. Clean debris from around the brush and brush tunnel.
This will be easier if you remove the brush.
3. Clean vacuum shoe with stiff wire.
CAUTION: DO NOT leave water in tanks over night or store with water in tanks.
AFTER REPEATED USE:
Spray Nozzles: Remove and clean the spray nozzles of any debris or build-up. Replace when necessary. When replacing fitting nozzles, they should be positioned parallel to the brush.
Accessory Disconnect: Spray with silicone lubricant to prevent coupler from sticking.
Pump: Follow procedure used above on solution line and fittings to flush out pump. In order to service the pump, contact the factory or authorized service center.
Vacuum Motor: Carbon brush mechanism holder should be replaced after operating 700 hours or when the carbon brushes are worn down to ⅜ length. Replace both brushes at the same time.
” in
TO REPLACE AND INSTALL BRUSH:
1. Remove the screw next to the brush pressure lever.
2. Remove the brush holder and brush.
3. When installing the brush, make sure the centering pins on the brush are properly placed in the holes of the drive pulley.
4. Re-insert the brush holder securely, replace the screw tightly.
Solution Filter: After 4 to 6 uses, remove the inline solution filter (located in solution tank) and clean with a small brush and rinse.
Safety, Operation and Maintenance Manual for TW Compact; Version 1.0 8
INSTALLATION OF ACCESSORIES
1. Remove the discharge hose from the left side of the tank cover.
2. Connect the accessory tool vacuum hose to the left fitting on tank cover and on to the end of the cleaning tool wand. The hose must be connected tightly.
3. Connect solution hose to accessory quickdisconnect in the back of the extractor and to quick disconnect located on the handle of the tool.
4. Turn the solution control knob in the back of the extractor to the upright position.
5. Turn the solution and vacuum switches.
DO NOT turn on brush switch.
6. Start cleaning by squeezing the trigger on the wand while slowly pulling the tool towards you.
7. When finished, turn OFF vacuum and solution switches, disconnect vacuum and solution hoses from unit.
8. Re-connect the extractor’s discharge hose to the left fitting of the tank cover.
9. Return the solution control knob to the normal position.
Vacuum Hose
Accessory Quick Disconnect
Solution
Control Knob
Safety, Operation and Maintenance Manual for TW Compact; Version 1.0 9
Symptom:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
TROUBLESHOOTING
WARNING
Service and repairs, should only be performed by an authorized service center.
Symptom: Extractor does not run! No power to the machine!
Problem:
Solution:
Problem:
Solution:
Blown fuse/circuit breaker in the building / room has tripped.
Replace fuse with the same rating. Reset circuit breaker. Make sure no other appliances are connected on the same circuit as the machine. The machine requires a dedicated 15 amp circuit.
Frayed cord, damaged plug or loose internal wiring.
Have an authorized service technician check cord and replace if necessary. Have an authorized service technician open switch panel and check for loose wire connection.
Insufficient vacuuming power! Loss of vacuum!
Drain valve open.
Close drain valve.
Tank cover not properly seated or gasket on tank cover damaged.
Reseat tank cover correctly or replace damaged gasket.
Damaged vacuum hose or loose cuffs.
Replace hose or tighten cuffs.
Defective vacuum motor.
Have an authorized service technician replace vacuum motor.
Vacuum shoe is clogged.
Clean with stiff wire.
Symptom:
Problem:
Motors (vacuum, brush & pump) will not run!
Fuse blown or circuit breaker in the building / room tripped.
Solution: Replace fuse with the same rating. Reset circuit breaker. Make sure no other appliances are connected on the same circuit as the machine. The machine requires a dedicated 15 amp circuit.
Problem: Faulty switch.
Solution: Have an authorized service technician replace switch or switches..
Solution:
Solution:
Symptom:
Problem:
Solution:
Problem:
Problem:
Solution:
Have an authorized service technician trace and repair.
Have an authorized service technician replace motor.
Little or no water flow going to brushes.
Solution line blocked.
Flush out solution tank and lines with clean water.
Solution tank filter clogged.
Solution tank empty.
Refill solution tank.
Safety, Operation and Maintenance Manual for TW Compact; Version 1.0 10
New Machine Warranty
1. Limited Warranty. These terms and conditions of the New
Machine Warranty are a material part of the agreement between Buyer and Cleanfix Cleaning Systems Inc., a New
Jersey-based corporation (hereinafter “Cleanfix”), and supersede warranty terms and conditions in documentation submitted by Buyer to Cleanfix. Cleanfix warrants new machines of its manufacture against defects in material and workmanship under normal use and service to the original enduser purchaser. No person, agent, representative or distributor is authorized to give any warranties on behalf of Cleanfix, or to assume any other liability for Cleanfix in connection with any
Cleanfix machine. Cleanfix reserves the right to make changes to its equipment without notice. The warranty coverage is subject to the conditions below.
The purchaser is assured that meticulous care has been exercised in the selection, assembling and testing of these parts and components before shipping. No warranty is extended for machine finish, labels and other cosmetic parts or features.
5. Stated Warranties. Stated warranties are in lieu of all other warranties, expressed or implied. Any statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are expressly limited to the duration of the written warranty. Cleanfix will not be liable for any other damages, including but not limited to incidental, indirect or special consequential damages arising out of or in connection with the furnishing, performance, use or inability to use the machine, including damages to persons or property. This remedy shall be the exclusive remedy of the buyer. The warranty is limited to the warranty.
2. Registration of Warranty. The warranty commences on the date of purchase by the original end-user from an authorized
Cleanfix distributor or agent, subject to proof of purchase. The warranty commences latest, however, after six (6) months of the purchase date by the authorized distributor or agent of
Cleanfix. Any new Cleanfix machine must be registered immediately with Cleanfix by the original end-user customer by fully completing and returning the warranty registration form to
Cleanfix. If proof of purchase cannot be identified through a completed and returned warranty registration form, the warranty commences from the date of sale to the authorized Cleanfix distributor.
3. Warranty Coverage. Subject to conditions outlined below,
Cleanfix warrants rotationally molded PE housings and tanks on all of its machines to be free from defects in material and workmanship, under normal use and service for ten (10) years to the original end-user.
6. Warranty is null and void for the following.
•
Damage, defects, malfunction or other failures caused by not using the electric current indicated on the spec plate,
• including the use of improper extension cords.
Damage or defect caused by accident, misuse, neglect, abuse, fire etc., including use of incompatible or corrosive chemicals or overloading of capacity.
•
Failure caused by lack of proper maintenance and care, including proper machine clean-up after use, proper charging procedures for batteries.
•
Failure caused by loss, damage or removal of protective components, including, but not limited to, filters and filter screens, tank covers and lids, skirts and bumpers, float shut-off assemblies.
Subject to conditions outlined below, Cleanfix warrants fiberglass housings and tanks on all of its machines to be free from defects in material and workmanship, under normal use and service for three (3) years to the original end-user.
Under this warranty Cleanfix warrants the performance of nonpolyethylene and non-fiberglass components to be free from defects and workmanship for up to one (1) year to the original end-user. Parts replaced or repaired under this warranty are warranted for the remainder of the original warranty period.
(See table below)
•
Freezing of any water or chemical related components
(this will void all warranties on water or chemical related components, internal or external, of the product).
•
Deposits and buildup in any water or chemical related systems due to hardness in water (this will void all warranties on affected systems).
•
Any design alterations, adjustments and/or repairs performed on the equipment by an organization not authorized or specified by Cleanfix.
•
Use of any parts not approved by Cleanfix, including, but not limited to, batteries, battery charger, filter bags, belts, electric components, motors.
Rotationally molded PE housings and tanks 10 years
Fiberglass housings and tanks
Vacuum motors, brush motors, pump motors, boards and electronics
3 years
1 year
•
Use of machine for a purpose other than which it was designed and intended, and use of machine in excess of design duration.
•
Damage in transit.
Battery and battery charger* 1 year
* The 1 year period warranty commences with the purchase date by the authorized distributor or agent of Cleanfix.
Service labor charges are covered for up to one (1) year from the date of purchase through an authorized Cleanfix service provider. A total maximum of one (1) hour travel time - equal to one (1) hour labor rate - is covered for large machines, namely
Falcon, Raven, Eagle and larger for 90 days. No coverage is extended for diagnosis time.
7. Warranty Claim Procedure. If a difficulty develops during the specified warranty period, contact the authorized Cleanfix distributor/partner from whom the machine was originally purchased. Do not return any products to Cleanfix unless explicitly authorized by Cleanfix. Cleanfix may elect to require the return of the machine or component(s) to validate the claim.
Any defective machine or component to be returned must be shipped freight pre-paid to an authorized Cleanfix distributor/service center.
4. Product Exceptions and Exclusions. ALL vacuum cleaners and air movers are warranted for one (1) year. No warranty is extended for wear items, accessories and attachments including, but not limited to, belts, brushes, pad holders, capacitors, carbon brushes, wheels, casters, glides, clutches, cords, filters, filter bags, gaskets, hoses, rectifiers, switches, float switches, valves, squeegees, bearings, pulleys, relays, actuating cables, wheels, tires, vacuum cleaner attachments.
Cleanfix will provide and charge for replacement parts, including shipping and handling, to the original purchaser through an authorized service center. If the part is returned within 30 days and is found defective, the purchaser will be credited for the cost of the replacement part including shipping and handling.
8. Term. This warranty is valid for all products sold after
January 1, 2006. A product sold before that date will be covered by the limited warranty in effect at the date of sale to the original purchaser.
Copyright ©2007 Cleanfix Cleaning Systems Inc.
All rights reserved. Content is subject to change without notice. Version 5.1.
