K5
Wansview Cloud APP User Manual
1080P Indoor Security Camera
V1.0
Contents
Chapter 1 Camera Introduction
1.1 Indicator Light Status
Chapter 2 Install Wansview Cloud APP
2.1 Download app
2.2 Account Register
2.3 Sign in
Chapter3 Setup Mode
3.1 Wi-Fi Setup
3.2 Wi-Fi connection by Soft-AP
Chapter 4 Live Feed
Chapter 5 Settings and Functions
5.1 Share with Family
5.2 Motion Detection
5.3 Motion Alert
5.4 RTSP and ONVIF
5.5 Camera Information
5.6 Advanced Settings
Chapter 6 Optional Storages
6.1 Memory Card Storage
6.2 Cloud Services
Chapter 7 Me page
Chapter 8 Alexa Compatibility
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Chapter 1 Camera Introduction
Model K5
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1 Photosensor
2 Lens
3 Microphone
4 Infrared LED
5 Micro SD Card Slot
6 Power Port
7 Speaker
8 Reset Button
9 Indicator Light
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Indicator lights status
Light Status
Red light on
Red and blue lights are flashing alternatively
Blue light is flashing
Blue light is solid
Red light is flashing quickly
Camera Status
Camera is powered on
Waiting for connection now
Camera is connecting to Wi-Fi
Connect with Wifi and pair with cloud server successfully
Reset camera to factory setting
Chapter 2 Install Wansview Cloud APP
2.1 Download app
Please download Wansview Cloud app from APP store/Google Play.
2.2 Account Register
Open the Wansview Cloud app and click 【 Sign up 】
Enter your email address and the password.
Pay attention that your password MUST be 8-16 characters, and include at least 3 categories of the following: Digits,Uppercase characters, Lowercase characters, Special characters.
Read and agree the Terms of Use and Privacy Policy, then tap Next.
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Please go to your mailbox to find a mail that includes a verification code, enter the code to finish the sign-up page.
If you cannot find the mail, please check the spam or tap Re-send mail. Or you can contact us by sending an email to [email protected]. You can also choose Phone number or Google account to sign in.
2.3 Sign in
When using for the first time, you need to enter the email address and password of your app account to log in.
After signing in successfully, you can set a gesture login or Touch ID. (Wansview cloud app--Me page-【 Account security 】 -【 Touch ID/Gesture login 】 )
Chapter3 Setup Mode
3.1 Wi-Fi Setup
Note:
The camera can only support 2.4Ghz Wi-Fi, it doesn’t support 5Ghz Wi-Fi.
1 Place the camera near the router within 3 feet and power on the camera with the attached power cord. Make your phone use the 2.4G Wi-Fi.
② Tap 【 Add Device 】 on the APP, and choose the camera model K5
③ Check if the camera's indicator light is flashing red and blue, if yes, tap 【 Flashing 】 .
4 The Wi-Fi name will be displayed automatically, then enter the correct Wi-Fi password and tap Next.
If Wi-Fi name is not displayed, for Android phone, please go to the Phone Setting--APP Management--Find Wansview Cloud APP--Permissions--Allow the app to get the location info.
For iPhone, please go to the Setting--Privacy--Location Services--Turn on the Location
Services--Find the Wansview Cloud app,set it as While using.
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5 Adjust your screen brightness to the medium,then place the camera lens about 3-8 inches in front of the phone and make the camera scan the QR code on the phone screen.
When hearing”QR code scanning is successful”, tap Next.
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6 Check the indicator light status. If the connection is successful, the blue light will be solid.
You can rename the camera, and start using the camera.
3.2 Wi-Fi connection by Soft-AP
1 Place the camera near the router within 3 feet and power on the camera with the attached power cord. Make your phone to use the 2.4G Wi-Fi.
② Tap Add Device on the APP, and choose the camera model K5
③ Check if the camera's indicator light is flashing red and blue, if yes, tap 【 Flashing 】 .
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4 Click “Didn’t you hear it?” and select 【 Wi-Fi connection by Soft-AP camera to scan the QR code on the camera sticker.
】 . Use your phone
5 Check if the camera's indicator light is flashing red and blue. If yes, tap
Please go to Settings--Find a Wi-Fi named WVC*****, join this wifi.
Then go back to Wansview Cloud app.
【 Flashing 】 .
6 The app will ask you to choose a network. Select 2.4G Wi-Fi and enter the password. The camera will start connect with the Wi-Fi. After the camera is online, you can rename the camera, and start using the camera.
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Chapter 4 Live Feed
SD
FHD
Multiple view mode supports simultaneous viewing of up to 4 cameras.
Tap this icon to add more cameras.
Choose the resolution: FHD or SD.
Tap to see full screen of live stream.
Tap this icon to enable or disable audio.
Hold this button to talk through the camera.
Tap to record video manually, and you can check the local record from
【 Me 】 【 Local Video 】
Click to to snap picture to phone storage, and you can check the local picture from 【 Me 】 【 Local Photo 】
Add your favorite position
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Chapter 5 Settings and Functions
5.1 Share with Family
Before proceeding the sharing, please ask your family to download Wansview Cloud APP to his phone and register a new account with their own email information to access APP firstly.
1 Tap Settings icon【 Invite family members 】 then press to enter share device, you can share camera feed with family members, camera is up to be shared with 3 devices at a time.
Wa
rm tips ： The shared link is valid for 30mins only, please delete the record and share again if it expires).
2 Send the invitation link to your family’s phone and then ask him to click the link and open it via browser. Tap“Receive”to accept this invitation and confirm that the camera is added to the list successfully.
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User can share access to other people, up to 3 people(devices). But the invitee can’t have a full access to this camera, they only can view the live stream, use the two-way audio, replay the alert video and the Cloud alarm video.
5.2 Motion Detection
Motion detection is defaulted to On. The generated alarm video will be stored to the Alert page.
Detection Area: Here allow you to define a specific area that you want your camera to detect motion in.
Sensitivity Level: User can set the sensitivity of your Wansview camera according to your preferences. There,you’ll see a slider to adjust the level.
5.3 Motion Alert
Once motion is detected, user will receive a push notification in your Wansview Cloud app as below. Tap the message to view 10s alarm video recorded by the camera. Wansview Cloud App also provide the timeline to the user for select and review the specific alarm events.
You may follow the steps below to set motion alert for Wansview cameras via Wansview Cloud App.
1 Launch Wansview Cloud App and log in to the camera, then tap the setting icon to find
Motion Alert 】 page.
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2 Enable the 【 motion alert 】 and then select the schedule to 24/7 or you can customize the starting and ending detection time.
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Warm tips : User can check the short videos for the past two days for free, these alert videos are supported to save to your phone and delete. If Cloud service is subscribed, you can check the recent 7 days from Cloud page to replay the videos.
You may follow the below steps to replay your alert video:
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5.4 RTSP and ONVIF
Wansview cameras that support RTSP and ONVIF protocol could work with the third-party software, like iSpy, Blueiris,IP Cam Viewer. They can be used for live viewing and recording of
Wansview cameras.
To connect an IP camera via RTSP, you may follow the below steps to configure the 【 Local
Application 】 under settings page and add camera to iSpy.
① Launch Wansview Cloud APP, go to settings-【 Local Application 】 -【 Local Account 】
--Edit the username and password you want.
1 Go to RTSP page to set a specific port number you want (range of 554-1554), Choose one of the live-stream URL to copy.
③ Launch iSpy software--Add 【 Local Camera 】 --Choose 【 FFMPEG(H264) 】 in Video
Source--put the copied URL here--OK-Name for camera--Success.
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5.5 Camera Information
5.5.1 Camera Time zone
User can set the exact time zone for your camera. If you and your camera are in different time zones, then the camera will send you real-time alert notification according to your setting.
5.5.2 Device Information
User can check the camera ID, firmware version,IP Address and WIFI Mac information.
If there is red dot on the Settings button, it means the newest firmware version is released and is available to update by clicking the dot.
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5.5.3 Network
User can check the camera’s Wi-Fi name and can set up camera to another Wi-Fi network.
Or if you are using Ethernet cable connection, you can access this page to switch the camera to
WIFI connection directly.
5.5.4 Device Management
User can restart the camera or restore the camera to factory settings by tapping this icon directly. You can delete the camera from here too. After deleting, the previous data will be defaulted to zero.
Please note that the camera should be set up again as new if the camera is restored to the factory settings or being deleted from the Device page.
5.5.5 Diagnose
If your camera can’t pair success or the APP have any breakdown, user can tap this page to allow the built-in diagnostics system running to check problem. User could provide the diagnostic report to Wansview Support to ask for suggestions.
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5.6 Advanced Settings
Image rotation
Auto night vision
AC frequency
Camera microphone
Speaker volume
LED indicator ON/OFF
User can rotate the image if the camera is installed upside down.
Enable the night mode to view the camera at dark clearly.
Adjust the power frequency to 50hz or 60hz.
Enable the microphone to pick up and deliver the sound.
Adjust the speaker volume if the audio sound is too low
Hide the actual camera status. If enabled, Solid red light is off.
Chapter 6 Optional Storages
6.1 Memory Card Storage(Memory card not provided)
Find the SD card slot as shown below. Insert the SD card face up into the slot, please use your fingernail to push the SD card until you hear a click sound and the micro SD card will not pop out if the card is inserted in properly.
6.1.1 Install the micro SD card into camera
Note: Before install/uninstall the SD card, please power off the camera firstly, in case it will damage the SD card. If SD card can’t be recognized by your camera successfully, please use the reader to format SD card via FAT 32 on PC and then insert into the camera to try again.
6.1.2 Set up SD card recording on Wansview Cloud APP
1). Make sure that the SD card is inserted into the camera correctly.
2) Tap the Settings button and set Motion Alarm and Memory Card Storage to "On".
3). Select the schedule to 24/7 to allow the camera detecting the motion all day.
4). Tap the Replay button to see the recording on the memory card.
6.1.3 Playback
You may follow the below steps to playback the videos recorded to your SD card.
Note: Playback is only available when the SD card is inserted and recognized by the camera.
Wansview camera does not support consistently recordings, but only records when it detects motion.
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Tap to enter the playback page.
Tap SD card storage,choose the date when the video was recorded.
Use two fingers to zoom in on the timeline to select a more detailed time you want to replay.
Press "1X" to select "2X" or "4X" to fast forward the video if you want.
Tap to delete the video you don’t need and tap to save the important video.
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Note: After formatting successfully, firstly please turn off the camera, then please insert the SD
Card into the camera, and power on the camera and check if the SD card can be recognized or not.
6.2 Cloud Services
Free Cloud Plan provides you with 30 days of free cloud service if you are the new Wansview user.
Warm note:
. Cloud storage is different from local storage. SD card storage and Cloud storage work independently without each others interference. In other words, if you enable both SD card recording and Cloud recording, the video footage will record to the Micro SD card and upload to cloud at the same time.
. Cloud service is not compulsory. Camera still can work properly even though the user do not subscribe the Cloud plan or cancel the Cloud service while using.
. Please cancel the cloud service before the free-trail expires if you have no attention to continue using the Cloud and paying its service. Otherwise the Cloud subscription will be automatically renewed according to the chosen plan period.
. If you accidentally miss the cancellation time and get charged, please feel free to contact us via Email. We will refund the fees.
. Only records the alarm video until the motion ends.
6.2.1 Introduction of Cloud plans
Choose a service plan that's right for you
Plans
Feature
Quantity
Price
Basic
Rolling 7-days alarm recording
Max 3 Cameras
$6.99/month
$19.99/quarter
$69.99/year
Extended
Rolling 15-days alarm recording
Max 5 Cameras
$9.99/month
/
$99.99/year
Pro
Rolling 30-days alarm recording,
Max 7 Cameras
$16.99/month
/
$169.99/year
6.2.1 Add the camera to Cloud plan
1) Enter the Cloud page, then tap + Add Camera to Plan.
2)Select the camera, tap Add to this plan, enable it, and then set the schedule.
3)Once added, the camera will appear in the cloud screen. Tap the camera screen to view the recording. Tap the camera name to change the settings.
4)You can delete or download recordings. Once downloaded, you can view them in Local Video on the "Me"screen.
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6.2.3 How to Cancel the Cloud:
If you want to cancel the cloud service, you can do so by tapping the Settings button on the
Cloud screen, and then tapping "Cancel this subscription plan".
Chapter 7. Me page
Local Video
Local Image
Message
Account Security
General Settings
Contact Us
FAQ
About
Sign Out check the alarm video, SD card or cloud recording, and real-time recording.
check the pictures of recording or real time images check the system messages set to change Face ID, Touch ID and Password set up notifications for language, cellular usage reminders,and alarm messages
If you have any questions, please contact us at our US email address check out our FAQs if you have any questions
APP version information log out the account
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Chapter 8 Alexa Compatibility
1 icon and search “Wansview Cloud”.
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Device interaction then your account will be linked with Alexa.
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3 【 Device 】 page of Alexa APP --- click ---choose 【 Add Device 】 --- choose
【 Others 】 ---then Alexa will find all cameras that are connected on your Wansview Cloud account.
4 you can click 【 Devices 】 --【 ALL Devices 】 to check all cameras.
Congratulations ！
Wansview camera is linked to Alexa. Now it's y our time to test the camera integration, you can use the voice command to ask Alexa to show you the camera video at anytime.
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LET US KNOW
WHAT YOU THINK
Thank you so much for your order and trust to Wansview.Please feel free to contact us if you have any questions about the product application.
As a young and growing company, it would mean the world to us if you could leave an honest review about our product and services.
@
UK:[email protected]
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UK:[email protected]
Facebook: https://www.facebook.com/ WansviewOfficial
Youtube: https://www.youtube.com/ WansviewOfficial
TEL: +13236863288 Available time: 6 pm - 3 am (PST Time) from Monday to Friday
The instruction is for reference only. Slight differences may be found in the user interface.All designs and software here are subject to change without prior written notice.
For latest instructions, please go to www.wansview.com
to download.
