Inogen One G3 Equipment Manual

Inogen One® G3
portable concentrator.
Equipment guide.
BOC: Living healthcare
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02
Inogen One® G3 portable concentrator
Contents.
3 Introduction
4 Inogen One® G3 overview
6 Filters and connections
7 How to use the Inogen One® G3
10 Battery charging
11 Dos and don’ts
12 Alarms and warnings
17 Troubleshooting
18 Cleaning and maintenance
19 Inogen One® G3 specifications
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Inogen One® G3 portable concentrator
Introduction.
The air we breathe is made up of 21% oxygen, 78% nitrogen and
1% other gases.
Your Inogen One® G3 portable oxygen concentrator works by drawing
in air and separating out oxygen from other gases using a filter system.
This filter traps some gases; but allows oxygen to pass through.
This oxygen, now up to 95% pure, is delivered to you via your nasal
cannula to assist in your breathing and ability to get out and about.
It is lightweight, compact, reliable and highly efficient. The Inogen
One® G3 therefore gives you increased mobility whilst using oxygen.
BOC Homecare hopes that this product and the support, training
and education we offer will benefit you and that, in turn, you will be
able to get out and about as much as possible so you can live life to
the fullest.
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Inogen One® G3 portable concentrator
Inogen One® G3 device overview.
Breath detection light
Display
Display back light button
ON/OFF button
Audible alarm button
Flow control
Alert/alarm light
ON/OFF button
Press button once to turn the device “ON”.
Press and hold for one second to turn the device
“OFF”.
Audible alarm button
Pressing this button will toggle the Inogen One®
G3’s breath detection audible alert on and off.
See page 12 for more information.
Flow control buttons
Use the flow control buttons (– or +) to change the
setting shown on the display. Depending on device
version, there are four or five settings (1 to 4, or 1
to 5 pulsed).
Display backlight button
Push this button to turn on the display backlight
for better illumination of the device settings. The
backlight turns off again automatically after 10
seconds.
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Inogen One® G3 portable concentrator
05
Display
This screen displays information regarding flow
setting, power status, battery life and errors. In the
picture to the right, the device is at setting 4, with
one hour and 26 minutes of battery life remaining
at this setting.
Indicator lights
A red light indicates a change in operating status or
a condition that may need a priority response.
A flashing light is a higher priority than a solid light.
Audible signals
An audible signal (beep) indicates a change in
operating status or a condition that may need a
priority response (alarm). More frequent beeps
indicate higher priority conditions.
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Inogen One® G3 portable concentrator
Inogen One® G3 filters and connections.
Particle filters
Particle filters keep out dust, dirt and large
particles. They must be kept in place during
concentrator operation to keep input air clean.
Note: depending on device version, the intake
filters may be at the top or bottom of the device.
Please see the picture on the opposite page.
Cannula fitting
Your high-flow nasal cannula connects to this outlet
for oxygen delivery.
Power input
Located at the top of the device to one side, this
is the connection for external power from the AC
power supply or DC power cable.
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Inogen One® G3 portable concentrator
07
How to use the Inogen One® G3.
Important: Please read the important safeguards in the “Dos and
don’ts” section and observe all warnings and cautions in this guide.
Follow all operating instructions. If you have any questions or concerns
please call BOC immediately on 0800 136 603.
1. Device location
Exhaust
Intake
Place your Inogen One® G3 device in a wellventilated location so the intake and exhaust vents
are clear and unobstructed (the position of these
can vary as pictured alongside). The device should
also be located so auditory alarms can be heard.
2. Filters
Intake
Exhaust
Ensure both intake particle filters (those with the
blue plastic surround) are clean and correctly
installed.
3. Battery
Install the Inogen One® G3 battery by sliding it into
place at the bottom of the device until an audible
click is heard and the latch securing the battery to
the device returns to the upper position.
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Inogen One® G3 portable concentrator
How to use the Inogen One® G3.
4. Power sources (AC, DC, Battery)
The Inogen One® G3 portable concentrator can
operate from AC, DC or battery power, with the
detachable battery acting as a secondary power
supply in the event of power loss (AC or DC).
Therefore, when operating the device from AC or DC
power, you should always keep a properly-inserted
battery in the unit. This will ensure uninterrupted
operation and continuous oxygen production.
AC operation (mains)
Connect the AC power plug to mains power. Then
connect the AC power output plug into the Inogen
One® G3 device as shown below. The LED on the
power supply will illuminate and a beep will sound
from the concentrator.
DC operation (eg. car 12 volt)
Connect the DC power plug to a 12 volt car power
outlet or auxiliary DC power supply. Then connect
the DC power plug into the Inogen One® G3 device
as shown below.
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Battery operation
To operate the device via its detachable battery,
install the battery by sliding it into place at the
bottom of the device until an audible click is heard
and the battery latch returns to the upper position.
5. Connect nasal cannula
The oxygen outlet fitting is located at the top of
the device. Push your high-flow nasal cannula
tubing onto this, ensuring a good seal and tight fit
between the tubing and oxygen outlet.
6. Turn on device
Turn the device on by pressing the ON/OFF button.
A single, short beep will sound after the logo is
displayed. The display will show the selected flow
setting and power condition. Following this, the
device takes up to 2 minutes to warm up (longer
if stored in a cold environment). During this time,
the oxygen purity of the device is building to – but
may not reach – specification. You should therefore
leave the device to run for at least two minutes
prior to use.
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Inogen One® G3 portable concentrator
09
7. Pulsed flow setting
9. Power OFF
When powered up, the Inogen One® G3 device
retains the previous setting it was used at. If you
need to change this, use the “+” or “–“ setting
buttons to adjust to the desired setting (1, 2, 3, 4 or
5 pulsed flow). The current setting is viewed on the
display. Note: you should only use the device at the
setting prescribed by your clinician (or only change
as clinically instructed).
When you are finished using the device, press and
hold the ON/OFF button for approximately one
second. Store the Inogen One® G3 unit in a cool,
dry location when not in use.
8. Oxygen delivery
Position the nasal cannula on your face with the
soft prongs sitting just inside your nostrils and
breathe through your nose. The Inogen One®
G3 device will sense the onset of inhalation and
deliver a pulse of oxygen when you inhale through
your nose. Thereafter, the device senses each
breath and delivers oxygen every time you inhale
through your nose, even if your breathing rate
changes.
Note: A green light will flash on the top of the
unit each time a breath is detected. Make sure the
nasal cannula is properly aligned on your face and
you are breathing through your nose to trigger the
device to deliver pulses of oxygen.
breath
detection light
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Inogen One® G3 portable concentrator
Battery charging.
When out and about, your Inogen One® G3 device
operates from battery power which will discharge
over time. You therefore need to monitor the device’s
battery status and keep it charged up as required
(the device display indicates the estimated remaining
percentage (%) or minutes of available use).
To ensure your battery is properly charging, use
the correct AC or DC power cables and check that
the display shows a battery-charging symbol (see
p12 for examples). To take care of your device, only
use Inogen One® G3 batteries as supplied by BOC
Homecare.
When the concentrator detects that battery life
is low (<10 mins remaining) a low priority alert
will sound. When the battery is empty, the alert
changes to a high priority. When battery life is low,
do one of the following:
→→ Plug the Inogen One® G3 into an AC or DC power
source using the AC power supply or DC cable.
→→ Replace the battery with a charged battery after
turning off the Inogen One® G3 (by pressing
the ON/OFF button). To remove a battery, press
and hold the battery latch button and slide the
battery away from the concentrator.
→→ If the battery is drained, charge the battery or
remove it from the concentrator.
→→ If the Inogen One® G3 is being powered by the
AC power supply or DC power, batteries will
charge during operation.
→→ Note: leaving your Inogen One® G3 device
plugged in past full charge will not harm the
concentrator or battery.
Always:
→→ Store device batteries in a cool, dry place.
→→ Keep liquids away from batteries. If batteries
become wet, discontinue use immediately and
dispose of the battery properly.
→→ If using multiple batteries, make sure that each
battery is rotated-for-use on a regular basis.
Batteries should not be left dormant for more
than 90 days at a time.
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Inogen One® G3 portable concentrator
11
Dos and don’ts.
Important: Please ensure you read all
accompanying literature supplied to you prior to
using your home oxygen equipment. In particular,
pay attention to the section on not smoking or
allowing others to smoke near your equipment.
Dos
→→ Always ensure you have access to a power
source to recharge your Inogen One® G3 unit.
→→ Always use only those power sources (AC/DC)
supplied with the device.
→→ Always protect the battery and power adapters
from fluid spills or drips to avoid possible shock
hazards.
→→ Always keep the Inogen One® G3 unit at least
10 feet/3.2 metres from hot, sparking objects or
naked sources of flame.
Don’ts
→→ Never block the air intake and exhausts on the
front of the Inogen One® G3 unit.
→→ Never lie the unit on its side during operation
and do not cover with clothing or other
materials.
→→ Never expose the unit to extremes of
temperature and do not store overnight in a car
at any time of year (the operating temperature
of the unit is 5°C to 40°C).
→→ Never use oil or grease near or with the unit: a
spontaneous and violent ignition may occur if
oil, grease or other petroleum substances come
into contact with oxygen under pressure. Keep
these substances away from the oxygen system,
tubing, connections and any other oxygen
source.
→→ Never use any petroleum-based or other
lubricants on your hands or person.
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→→ Never allow unauthorised or untrained
individuals to service the equipment or attempt
to open the device.
→→ Never operate the Inogen One® G3 unit or
accessories in standing water and do not
submerse these or expose to water. Electric
shock or damage to the unit may result.
→→ Never expose the rechargeable battery to fire
or dispose of in a fire. It may explode and cause
potential injury.
→→ Never short circuit the battery’s metal contacts
with metallic objects such as keys or coins. It
may cause sparks or excessive heat.
→→ Never disassemble, puncture or crush the
battery. Rechargeable battery electrolytes may
be toxic if swallowed and can be harmful to skin
and eyes. Use of a damaged battery may cause
personal injury. Always keep the battery away
from children.
→→ Never dispose of any electrical components
and/or electronic equipment supplied with this
device.
→→ Never operate the Inogen One® G3 in an area
where the air may be contaminated with carbon
monoxide or hydrocarbons as this may shorten
the life of the unit; i.e. near car exhausts,
furnaces or gas heaters.
→→ Never place this device near other equipment
or devices that create or attract electromagnetic
fields. Placing the unit in electromagnetic
fields greater than 10 V/m can affect its
operation. Examples of such equipment include
defibrillators, diathermy equipment, cellular
telephones, CB radios, radio-controlled toys and
microwave ovens.
→→ Never expose the Inogen One® G3 rechargeable
battery or accessories to temperatures outside
of specified operating or storage temperatures
(5°C to 40°C) as this may cause damage.
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Inogen One® G3 portable concentrator
Alarms and warnings.
Important: The Inogen One® G3 display is divided into three areas.
The upper left corner shows the breath activation mode status; the
lower left corner indicates power source and battery charge level;
and the right hand side of the display contains text information such
as flow setting, battery time remaining and error notifications.
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Inogen One® G3 portable concentrator
13
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The Inogen device has three types of priority alert:
The breath detection audible alarm is disabled. This is the default condition.
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NOTE
When
two conditions
occur simultaneously,
the condition
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Inogen One®
G3 system
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When
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condition
with the
higher priority will be displayed.
higher priority will be displayed.
The information on the following pages provides
The Inogen One® G3 monitors various parameters
more detail. In all cases, please contact BOC
during operation and utilises an intelligent alarm
Homecare on 0800 136 603 to discuss any
system to indicate concentrator malfunction. If
multiple alarm conditions are detected, the highest questions you may have.
priority alarm will be displayed. The following
notification messages are accompanied by a single, Low priority alert messages (see table on the next
page) are accompanied by a double beep with a
short beep:
solid red light showing on the display panel.
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14
Inogen One® G3 portable concentrator
Message display and text
Check battery
Oxygen low see manual
Remove battery to cool
Comm error see manual
Service needed
o2 sensor fail see manual
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Condition/action/explanation
Battery error has occured. Check the connection of your battery and
ensure that it is properly attached and latched onto the concentrator.
If battery error recurs with the same battery, stop using the battery
and switch to a new battery or remove and operate concentrator using
external power supply.
Concentrator is producing oxygen at a slightly low level (<82%) for a
period for 10 minutes. If condition persists, contact your equipment
provider.
Battery has exceeded its charging temperature and charging has
stopped. The battery will not charge while this alert is present but will
begin to charge when the battery temperature returns to the normal
operating range. If the battery charging is desired sooner, remove the
battery from the concentrator and allow it to cool in an open area for
approximately 10-15 minutes. Then, re-insert the battery into the
Inogen One® G3. If the problem still persists, contact BOC Homecare on
0800 136 603.
Concentrator is producing oxygen but cannot report battery status.
Replace battery. If condition persists, contact BOC Homecare on
0800 136 603.
The concentrator requires servicing at the earliest convenience. The
concentrator is operating to specification and may continue to be used.
Contact BOC Homecare to arrange service.
The concentrator’s oxygen sensor has malfunctioned. You may continue
to use the concentrator. If the condition persists, contact BOC Homecare
on 0800 136 603.
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15
Inogen One® G3 portable concentrator
Inogen One® G3 medium priority alerts
The following medium priority alert messages are
accompanied by a triple beep repeated every 25
seconds, accompanied with a flashing red light.
Message display and text
No breath detect check
cannula
Oxygen error service
needed
O2 delivery error
System error see manual
Battery HOT warning
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Condition/action/explanation
Concentrator has not detected a breath for 60 seconds. Check that
cannula is connected to concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen output concentration has been below 50% for 10 minutes. If
condition persists, switch to your backup oxygen source and contact
BOC Homecare on 0800 136 603 to report fault and arrange repair/
replacement.
A breath has been recognized, but proper oxygen delivery has not been
detected.
Concentrator is experiencing an error but is capable of continued
operation. Remove and re-insert battery and/or check external power
supply connections. If condition persists, contact BOC Homecare on
0800 136 603.
Battery has exceeded temperature limit while concentrator is running
on battery power. If possible, move concentrator to a cooler location
or power unit with an external power supply and remove battery. If
condition persists, contact BOC Homecare on 0800 136 603
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16
Inogen One® G3 portable concentrator
Inogen One® G3 high priority alerts
The following high priority alert messages are
accompanied by a five beep pattern repeated every
10 seconds, accompanied with a flashing red light.
Message display and
text
Battery empty attach
plug
Battery HOT shut down
System HOT shut down
System COLD shut down
Error (###) service
needed
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Condition/action/explanation
Concentrator has insufficient battery power to produce oxygen. Attach
external power supply or exchange battery, then restart unit if necessary by
pressing ON/OFF button.
Battery has exceeded temperature limit while concentrator is running on
battery power. Concentrator has stopped producing oxygen. If possible, move
concentrator to a cooler location, then turn power off then back on. Ensure
air intake and outlet vents have clear access and particle filters are clean.
If condition persists, switch to a backup source of oxygen and contact BOC
Homecare on 0800 136 603.
Concentrator temperature is too high and oxygen production is shutting
down. Ensure air intake and outlet vents have clear access and particle filters
are clean. If condition persists, switch to a backup source of oxygen and
contact your BOC Homecare on 0800 136 603.
This may result from the concentrator being stored in a COLD enviroment
(below 0ºC (32ºF). Move to a warmer enviroment to allow the unit to warm
up before starting it. If condition persists, switch to a backup source of
oxygen and contact BOC Homecare on 0800 136 603.
Concentrator has stopped producing oxygen and is shutting down.
You should:
1. Note error number
2. Switch to backup oxygen source
3. Contact BOC Homecare on 0800 136 603.
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17
Inogen One® G3 portable concentrator
Troubleshooting.
Some issues you may experience with the G3 portable concentrator
are described below along with potential solutions.
Problem
Concentrator does not
power on when ON/
OFF button is pressed
Possible cause
Battery is discharged or
no battery is present
Recommended solution
Use external power supply or replace battery with
one that is fully charged
AC power supply is not
connected properly
Check power supply connection and verify green
light is solid
DC cable is not
connected properly
Check DC cable connection at the concentrator
and at cigarette lighter or auxillary DC power
source
Contact your equipment provider
Malfunction
No oxygen
Concentrator is not fully
powered on
Cannula is not
connected properly or is
kinked or obstructed
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Press ON/OFF button to power concentrator
Check cannula and connection to concentrator
nozzle
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18
Inogen One® G3 portable concentrator
Cleaning and maintenance.
Device exterior
You may clean the outside case of the Inogen One®
G3 device using a cloth dampened with a mild
liquid detergent (washing up liquid) and water.
Do not use excessive amounts of water and damp
clean only.
Warning: do not submerse the Inogen One® G3
or its accessories in water or allow water to enter
the case – this may lead to electrical shock and/or
damage.
Do not use cleaning agents such as alcohol-based
wipes, ethylene chloride or petroleum-based
cleaners on the exterior case of the portable
concentrator or particle filters.
Filter cleaning and replacement
Exhaust
Intake
The Inogen One® G3 device comes with two
external particle filters located at the bottom front
of the device. Both of these filters must be cleaned
on a weekly basis to ensure air flow continues to
enter the device during operation.
To clean the filters, firstly remove them from their
location at the bottom of the device.
Intake
Exhaust
Now clean the filters with water and a mild liquid
detergent (washing up liquid). Rinse the particle
filters in clean running water and allow to dry
before replacing in the Inogen One® G3 portable
concentrator device.
Note: it may be necessary to clean the particle
filters more frequently in dusty environments.
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Inogen One® G3 portable concentrator
19
Inogen One® G3 specifications.
Weight
Battery duration
Battery charging time
Flow control Settings
2.19kgs with single battery
2.63kgs with double battery
Up to 4.5 hours with single battery (setting 2)*
Up to 9.0 hours with double battery (setting 2)*
Up to 4 hours for single battery
Up to 8 hours for a double battery
Settings: 1-to-4 or 1-to-5 (depends on device version)
*Battery durations vary according to breath rate.
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If you are visually impaired and require a
large print copy, please contact us.
BOC Healthcare
Patient Service Centre, Priestley Road, Worsley, Manchester M28 2UT, United Kingdom
Tel 0800 136 603, Fax 0800 169 9989, [email protected], www.bochealthcare.co.uk
Inogen® and Inogen One® are registered trademarks of Inogen,Inc.
BOC Healthcare is the trading name of BOC Limited, registered office: The Priestley Centre, 10 Priestley Road, Surrey Research Park, Guildford, GU2 7XY,
England. Number 337663 – English Register. Authorised and regulated by the Financial Conduct Authority, register number 715528. BOC is a trading
name used by companies within The Linde Group. The BOC logo and the BOC word are trademarks of Linde AG. Copyright © 2017. Linde AG.
605360-HC Inogen One G3 POC Brochure NHS-03.indd 20
HLC/605360/UKS/PGUK/0617
Our normal working hours are Monday to Friday 8am until 5.30pm.
We are open 24 hours for emergencies only.
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