OPERATION, INSTALLATION AND MAINTENANCE MANUAL

HEATS TRI P I ndoor

- EUROP E

The heate r that is a design fea ture

2

CONTENTS

Product overview

Specifications

Spot heating principle

Selection guide

Installation requirements

Installation location

Mounting options

Standard mounting brackets

Angle mounting brackets

Flush mount enclosure

End-to-end mounting bracket

Suspension mount bracket

T-Bar mount

Wall controller with remote

Wall controller installation guide

Safety & Maintenance

Warranty terms & conditions

Rev C Mar16

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12

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5

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Product Overview

Why choose Heatstrip electric radiant heaters for your indoor area?

As there is can be significant air movement in an open indoor area, many conventional heaters rely on convection heating which works by heating the surrounding air. This can be quite impractical for these areas, as this heated air can easily be lost, or naturally move to areas where it becomes ineffective (eg. high ceilings). Radiant style heaters transfer heat directly to objects through infra-red waves.

Whilst convection heaters heat the air in between objects, radiant heaters heat the surface of the objects themselves.

HEATSTRIP electric radiant heaters are effective within uninsulated or hard-to-heat indoor area because they provide targeted warmth directly to the people and objects in their path.

Above: radiant heat is directed downwards to where it is required, and can be zoned to heat only those areas that are occupied .

Above: convective heat can be lost in uninsulated areas or naturally rise towards the roof in high ceiling

There are 3 different ranges of products within the Heatstrip product category. Each has a different temperature specification, making them ideal for different applications. Below is a list of some common applications, to assist with the selection of the most effective and efficient series. This is a general guide only, please refer to the Product Manual for each product, for more information.

HEATSTRIP Design (THH models) is a premium high temperature heater and is primarily used for outdoor rooms where there is 1,2 3, or 4 enclosed sides or open indoor area’s, with an ideal mounting height of 2.3m to 2.7m.

HEATSTRIP Max (THX models) is an ultra high temperature heater used for uncovered or open areas with a mounting height of 2.4 m to 3.5m.

HEATSTRIP Indoor (THS models) is a medium intensity heater used for protected indoor applications.

APPLICATION THX THH THS

Indoor insulated areas: classrooms, offices, bathrooms, wet areas, drying rooms X

Outdoor under cover: café, veranda, patio, balcony ceiling height 3m or less

Outdoor under cover: café, veranda, patio, balcony ceiling height up to 3.5m

Exposed outdoor area

Indoor open area: warehouse, factory, production areas, sports facilities

√

√

√

√

Indoor spot heating: above tables, assembly areas √

√

√

X

X

√

√

√

X

X

X

√

√

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Heatstrip Indoor — Features & Benefits

Stylish, Modern, Sleek, Slimline design

The new modern, slimline design of the Heatstrip Indoor makes it the sleekest profile on the market. It will elegantly and seamlessly blend into any indoor environment or décor.

Effective, efficient heating solution for all tough-to-heat, open indoor applications

The innovative design of the HEATSTRIP enables comfortable and even heat dispersion from the surface with minimal operating costs.

Up to 90% of the heating energy is directed to the area to be warmed, while 10% is emitted as convective heat. This high efficiency ratio means greater heating value.

These medium intensity heaters have an improved water protection rating of IP45 and specifically designed for indoor heating.

Enhanced Heatstrip performance

The HEATSTRIP Indoor design incorporates a unique profile with a high surface area to radiate the heat efficiently and effectively. The enhanced design of the heating panel ensures rapid heat dispersion to provide an ideal indoor comfort heat environment.

Design Flexibility to Meet BCA requirements

4 different models and multiple mounting options within the range allows for the design of innovative heating systems to meet stringent BCA requirements.

Suitable for Multiple Applications — commercial & residential

HEATSTRIP Indoor can be designed to provide comfort heating for a single room or a large stadium, and either a large group or a single person.

Heatstrip Indoor is ideal for a range of applications such as classrooms, lecture halls, sports facilities, shops, factories, churches, restaurant, warehouses, showrooms, childcare facilities, offices, industrial heating, dance & yoga studio’s and bedrooms, living rooms, bathrooms etc.

Multiple Mounting Options allows for easy installation

Standard ceiling brackets are supplied, plus optional brackets are available for angled wall mounting, flush ceiling mounting; T-Bar ceiling mounting and chain/wire suspension mounting.

Minimal maintenance

The HEATSTRIP Indoor incorporates no internal moving parts, ensuring quiet and virtually maintenance free operation.

Australian made

Designed, engineered and manufactured in Australia, the

HEATSTRIP Indoor is fully backed by a 24 month residential warranty, and 12 month commercial warranty.

Specifications

MODEL

THS1200AEU

THS2400AEU

POWER

(WATTS)

1200

2400

CURRENT

(AMPS)

DIMENSIONS

(mm)

WEIGHT

(Kg)

5.0

10

924x 235 x 48

1834 x 235 x 48

6

11

LEAD

LENGTH

(mm)

1000

1000

MODEL

HEATER TYPE

OUTPUT

POWER

CONNECTION

APPROVALS

MOUNTING HEIGHT

MOUNTING OPTIONS

PROTECTION RATING

COUNTRY OF MANUFACTURE

PLUG

YES

YES

High intensity electric radiant overhead heater with high surface area profiled alloy

Refer to model code chart above

Nominal heat output 1,2KW / 2.4 kW

Maximum continuous heat output 1,2 KW / 2,4 kW

Minimum heat output 1,2KW / 2.4 KW

Manual heat charge control

Single stage heat output and no room temperature control

230-240 Volts Nominal at 50—60 Hertz, Single Phase

3 Core Cable 1.5mm

2

AUSTRALIA/NZ

MINIMUM

RECOMMENDED

MAXIMUM

2.1 m

2.3 m to 2.7 m

3.0 m (For higher ceiling heights, units can be lowered using optional bracket kits or refer to the

Heatstrip Max range)

Suitable for ceiling, wall and recess mounting. Also available for suspension chain mount bracket.

IP45 Protection from water ingress from all directions

Australia

THS1200AEU

THS2400AEU

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Spot Heating Principle

In most outdoor or difficult-to-heat indoor applications there are 2 options when looking at the size and quantity of heaters required. Option 1 is to comfort heat the entire area based on the total dimensions of the space, regardless of whether the entire area is being fully occupied. Option 2 is to spot heat the high uses areas, such as over tables, lounges and workstations.

Often it ism ore practical and efficient to spot heat these areas, Spot heating will help reduce the initial capital cost as well as the ongoing running costs. Spot heating will allow also the area to be “zoned”, meaning heating on the areas that being used, such as tables in restaurants.

The top table shows a comparison between spot heating over a table or heating an entire area. The bottom table shows the flexibility of using HEATSTRIP to provide a comfortable environment even when the layout of the area is unusual.

6 x THS2400AEU 2 x THS2400AEU

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



Selection Guide

General recommendations for HEATSTRIP Indoor:

Ideal mounting height: 2.3m to 2.7m. Maximum is 3.0m in an insulated indoor environment.

Ideal mounting location: ceiling mounted, directly above area to be heated (eg. above a table, seating area etc.)

The below table outlines the coverage of each HEATSTRIP Indoor model (in m 2 ), based on 2 different scenarios.

For example, for an indoor area that is protected, Model THS1200AEU will cover 8m 2 and Model THS2400AEU will cover

16m

2

.

MODEL

THS1200AEU

THS2400AEU

INDOOR INSULATED (m 2 )

12

24

INDOOR PROTECTED (m 2 )

8

16

The above is a guide only and may vary depending on the individual site and conditions.

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Installation Requirements

The ideal mounting position for the HEATSTRIP Indoor is on the ceiling, directly above the area to be heated. If this is not possible, HEATSTRIP Indoor can be mounted on a wall and angled downwards. In this situation, ensure the mounting height is in the range of 2.1m to 3.0m.

 For mounting heights more than 3.0m, we recommend the use of the optional accessories to reduce the height of the heater to 2.3m—3.0m. This will increase the effectiveness of your HEATSTRIP. Refer to the Mounting

Accessory section for more information.

 Electrical connections/GPO’s should not be located at the back of the heater. They should be located outside the physical footprint of the units to minimize heat build-up behind the units.

 If the heater is to be mounted on an incline (eg. vaulted ceiling), ensure the electrical connection is located at the lowest point of the heater.

Incorrect Installation Correct Installation

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The heating surface must never be directed toward the ceiling

Installation Location

—the below diagrams confirm the minimum recommended clearances.

Angled Wall Installation

Ceiling Installation

Angled

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Mounting Options

The installation of HEATSTRIP Indoor is simple and easy with the standard mounting brackets supplied. For other, more challenging locations there are a range of mounting options available - refer to below diagrams.

The HEATSTRIP Indoor can be mounted directly to the ceiling; angled downwards on a wall; fitted flush with the ceiling; suspended on chains or mounted end-to-end. Refer to the following pages for more detailed information on each mounting option.

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END TO END MOUNTING BRACKET

FLUSH MOUNT ENCLOSURE

T BAR MOUNT

STANDARD MOUNTING BRACKETS

INCLUDED IN BOX

SUSPENSION MOUNT BRACKET

Standard Mounting Brackets

The HEATSTRIP Indoor comes with a pair of standard mounting brackets. These brackets allow direct ceiling mount.

The brackets need to be mounted onto a secure frame or ceiling with a minimum distance between the two brackets. The minimum distance (“B”) for each model is listed in the table below.

When completing the installation, ensure all screws are tight and unit is secure.

MODEL

THS1200AEU

THS2400AEU

“B”

MINIMUM DISTANCE (mm)

500

1000

B

STANDARD MOUNTING BRACKET

Standard Mounting Bracket

PART No

ZBRAK-92

PACKAGED

DIMENSIONS (mm)

200 x 50 x 50

WEIGHT

(kg)

0.5

MATERIALS

MILD STEEL POWDER-

COATED WHITE

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BEAM or POLE

SCREWS

(NOT INCLUDED)

POLE/BEAM MOUNTING BRACKET

HEATER

OFFSET MOUNT

20 MINIMUM

BEAM or POLE

SCREWS

(NOT INCLUDED)

POLE/BEAM MOUNTING BRACKET

HEATER

NARROW CENTERED MOUNT

175 MAXIMUM

BEAM or POLE

SCREWS

(NOT INCLUDED)

POLE/BEAM MOUNTING BRACKET

HEATER

WIDE CENTERED MOUNT

BEAM or POLE

POLE/BEAM MOUNTING BRACKET

HEATER

TRANSVERSE MOUNTED

20 MINIMUM

POLE

NUT & BOLT (NOT INCLUDED)

POLE/BEAM MOUNTING BRACKET

HEATER

NARROW CENTERED MOUNT

70mm Maximum

5mm HARDWARE

190

160

13

165

M5 NUT

50

25

M

5

U

Ø6

20

PART B

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A

A

DETAIL A

B

Angle Mounting Brackets

The HEATSTRIP Indoor has optional angle mounting brackets. These brackets can be mounted to the ceiling or the wall to bring the effective heat closer to where it is needed.

The angle of the bracket is preset to 45 o .

When installing, ensure that the minimum distances are maintained. Screws are not provided.

Angle Mounting Bracket

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PART No.

THSAC-020

PACKAGED

DIMENSIONS (mm)

200 x 200 x 50

WEIGHT

(kg)

0.5

MATERIALS

MILD STEEL POWDER-

COATED WHITE

Flush Mount Enclosure

The Flush Mount Enclosure is an ideal way to neatly install the Heatstrip Indoor into a ceiling. They are available for all Heatstrip

Indoor models, and are supplied as a onepiece unit for mounting of heaters. Flush mounting can used with plaster or wood lined ceiling materials.

An ideal mounting height is 2.1-2.7m. Maximum mounting heights should be strictly followed, otherwise the performance of the units may be reduced.

The facia is made from white powdercoated mild steel.

BEAM

STUD

CEILING RECESS

FLUSH MOUNT

FLUSH MOUNT KIT

HEATER

A

B

C

23

2

16

5

A

D

A

B

C

B

A

D

C

CEILING

T BAR MOUNT KIT

HEATER

Ø6

100

12

70

Ø5

B

M5 STUD

A

60

5

Ø6

20

B

C

SUITABLE FOR

MODELS

THS1200AEU

THS2400AEU

PART No

THSAC-026

THSAC-028

HOLE CUTOUT

DIMENSIONS (mm)

1020 x 325

1930 x 325

OVERALL

DIMENSIONS (mm)

1040 x 345 x 100

1950 x 345 x 100

WEIGHT

(kg)

4

5

13

End to End Mounting Bracket

The end to end bracket allows multiple units to be joined in a straight line for maximum heat performance and aesthetic appeal. This is ideal for applications such as long rows of tables and assembly lines, where a constant heat coverage is required.

The bracket allows for a 50mm gap between units and an opening for the power connection. As per the diagram below, units should be mounted with the power leads together.

The end to end bracket can be used with the standard ceiling/wall mount bracket.

50

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PART No

THSAC-029

PACKAGAED

DIMENSIONS (mm)

260x200x30

WEIGHT (kg)

1

MATERIALS

MILD STEEL POWDER-

COATED WHITE

Suspension Mount Bracket

The Suspension Mount bracket provides a cheap, easy and effective option for lowering the HEATSTRIP

Indoor from high ceilings. If the ceiling height is more than 2.7m is an enclosed outdoor environment. It is recommended to lower the heaters to an ideal mounting height of 2.1m—2.7m.

The bracket is designed to be used with chains or wires.

There can be multiple chain/wire arrangement options, as per the below diagram.

Note: chains or cable are not supplied with the heaters

SUITABLE FOR

MODELS

THS1200AEU

THS2400AEU

PART No

THSAC-021

THSAC-022

PACKAGED

DIMENSIONS (mm)

650 x 200 x 50

1350 x 200 x 50

WEIGHT (kg) MATERIALS

2

2

MILD STEEL

POWDERCOAT

WHITE

MILD STEEL

POWDERCOAT

WHITE

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T Bar Mount

The T Bar Mount is designed to fit as a half tile into a standard 1200 x 600mm T Bar ceiling grid.

An ideal mounting height is 2.1m-2.4m, with a maximum ceiling height of 2.7m in an indoor enclosed environment.

Maximum mounting heights should be strictly followed, otherwise the performance of the units may be reduced.

The facia of the enclosure is manufactured from mild steel powdercoated white in a durable finish.

CEILING

HEATER

FLUSH MOUNT KIT

CEILING RECESS

T BAR MOUNT

HEATER

T BAR MOUNT KIT

T BAR CEILING

HEATER

A

B

1

10

12

52

264

290

264

Ø6

1

B

M5 STUD

Ø5

16

38

2mm MILD STEEL

PAINT WHITE

1090

T BAR MOUNT FRAME

A

16

SUITABLE FOR

MODELS

THS800AEU

THS1200AEU

PART No

THSAC-023

THSAC-024

HOLE CUTOUT

DIMENSIONS (mm)

1080 x 280

1080 x 280

OVERALL

DIMENSIONS (mm)

1090 x 290 x 100

1090 x 290 x 100

WEIGHT

(kg)

4

4

Wall Controller with remote control

This controller is a custom designed and manufactured controller for HEATSTRIP . It has been designed for ease of use to ensure economic running costs of your heater. It provides a timer for automatic heater operation.

The timer function has four settings. It can turn the heater on for 1 hour, 2 hours, 4 hours or constantly on.

The timer can be operated where it is installed or via remote control unit. It has pre set timing for 1 hour, 2 hours or hours or continuous, allowing the heater to operate continuously.

The remote control has a range of 10 metres and must be within line of sight of the wall switch.

Controlling multiple units

It is possible to use one wall controller to control multiple heaters up to 16 Amps load. The wall controller is rated at 16

Amps and 220-240 volts. For larger current draw, it is recommended that you talk to your electrician who can use a relay to connect more units.

Mounting

The TT-MTR is designed to fit into a standard European wall gangbox. It will just as easily fit into a plaster wall. Your electrician can install this device.

The controller needs to be installed according to your local wiring guidelines.

Operation

Press “ON/OFF” button to turn power on and off.

Press “TIMER” button to set timer to 1, 2, 4 hours operation. The timer indicator light will show which time setting is selected. The timer will start the heater and automatically turn it off at the preselected time.

Safety

The TT-MTR controller must be installed in a dry location. It is not suitable for installation where rain or water could affect the unit..

Ensure the connections are properly connected.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.

Maintenance

The TT-MTR Controller is made from durable materials, however regular care and maintenance of your controller will help prolong the life of the product.

It is recommended that you dust the controller to keep the surface clean. The cleaning process at least every three months will reduce the amount of build up and keep it looking as best it can.

Do not use any abrasive materials or products to clean the controller, this includes solvents, citrus based cleaners or other harsh cleaning products. Do not use water or a damp cloth to clean the controller.

When handling the controller, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the surface of the controller.

MODEL

TT-MTR

MAXIMUM

VOLTAGE (Volts)

220—240

MAXIMUM

CURRENT (Amps)

16

PACKAGED

DIMENSIONS (mm)

80 x 80 x 42

WEIGHT (kg)

0.5

17

Wall Controller Installation Guide

GANG BOX

WALL

TT-MTR

SCREW

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Safety

HEATSTRIP Indoor has an IP rating of 45. This means it is safe for water ingress from all directions. The HEATSTRIP can be safely hosed down.

HEATSTRIP has undergone extensive testing both in laboratory conditions; in Thermofilm’s manufacturing facility in

Melbourne and field trials in Australia and overseas. It has been this testing that gives the purchaser the confidence of a high quality product.

Independent laboratory testing has confirmed Thermofilm’s full compliance with Australian and other International

Standards. This includes CE, AS/ANZ, UL/CSE

All heater models come with a plug. The fixed wiring must be installed by a licensed electrician in accordance with the relevant wiring regulations.

HEATSTRIP is Class 1 equipment and must be earthed.

In operation, this heater is VERY HOT— do not touch any part of the heater while it is turned on. Do not touch any part until 30 minutes after it is turned off.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.

Do not allow any cables, furnishings, flammable materials or other items come in contact with any surface of the heater.

If installed in wet areas, the heater switches or controls must be located so that they cannot be touched by persons in the bath or shower.

The heater needs to be installed as per the installation instructions paying special attention to the minimum clearances.

The heater needs to be mounted on a rigid bracket or fixing.

The heater must not be mounted immediately below or in front of a socket outlet.

In case of a heater fault or damaged supply lead, the appliance should be returned to the point of purchase for return to

Cook & Heat B.V. for repair.

Maintenance

The HEATSTRIP is made from durable materials, however regular care and maintenance of your heater will help prolong the life of the heater.

It is recommended that you hose down the heater and with a soft cloth gently wipe the surfaces of the heater with a mild detergent to remove the built up contaminants from the environment. Then rinse all detergent off the heater.

All chemicals in the atmosphere including cigarette smoke, pollution etc. will tarnish the surface of the heater. In this case, additional cleaning and maintenance may be required. The cleaning process at least every three months will reduce the amount of build up and keep it looking as best it can. If the heater is in a corrosive environment eg. salt spray, we recommend that you clean your heater with a light spray of fresh water every week. After cleaning, turn the heater on for

20 minutes to dry any water residue and prevent water staining.

Before cleaning or inspection activity, the heater must be switched off and cooled down completely.

Do not use any abrasive materials or products to clean the heater, this includes solvents, citrus based cleaners or other harsh cleaning products.

When handling the heater, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the surface of the heater.

Do not use high pressure water to clean heaters, light water spray only.

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Warranty Terms & Conditions

The below Warranty Terms and Conditions apply for international warranty only.

Cook & Heat B.V. warrants to the original owner that HEATSTRIP Indoor products will be free from defects in materials and workmanship for a period of 24 months from the date of purchase in accordance with the following warranty terms and conditions.

Provision of this warranty is subject to:

 The HEATSTRIP product must be installed in accordance with the Installation Instructions and relevant electrical standards and codes.

 The HEATSTRIP product must be maintained and cleaned according to instructions detailed in the Installation Manual.

 There is no warranty expressed or implied with regard to capacity requirements. The selection of the unit or units depends entirely upon the system design and capacities as determined by the purchaser.

 The customer has not repaired, opened or altered the product in any unauthorised manner.

 This warranty excludes damage to the product or components arising from circumstances outside the control of Cook &

Heat B.V., including, but not limited to, where the product is not used for intended purpose; where the product has been rectified in any way; incorrect installation; incorrect power supply; damaged caused during delivery; misapplication, misuse, abuse, vandalism, lack of maintenance or accident.

 Cook & Heat’s obligations under this warranty are limited to repair or replacement at Cook & Heat B.V. of any components of the product which Cook & Heat B.V. identifies to its satisfaction to be defective.

 Transportation charges involved in return of the product to Cook & Heat B.V. is the sole responsibility of the customer.

 All products are inspected and tested before despatch and are at the risk of the purchaser after the shipment from Cook

& Heat B.V., if not delivered by Cook & Heat B.V. to destination.

 Discolouration of the surface may occur after a period of time, this does not constitute a warrantable event.

 Twisting and bending of the heaters may occur, this does not constitute a warrantable event.

 No products or components will be supplied in advance of an examination of the faulty product or components by Cook &

Heat B.V. or an authorized representative of Cook & Heat B.V.

 Cook & Heat B.V. does not participate in any site related costs or labour expenses incidental to replacement of parts, repairing, removing, installing, servicing, transportation or handling of parts to complete products, and assumes no liability on parts repaired or replaced without written authorisation. Cook & Heat B.V. shall not be liable for any default or delay in performance of its warranty obligations caused by any circumstances beyond its control, including, but not limited to, judicial or government restrictions, strikes, fires, floods, abnormal weather conditions, delayed supply of components.

Should products be determined as damaged on arrival, immediately notify the transport company of the condition and have them noted on the freight documents. If damage is discovered after unpacking, demand immediate inspection by the transportation company and insist that a record of the damage is made on the freight documentation.

The customer warrants using the product in accordance with:

 Any instructions provided to it by Cook & Heat B.V. from time to time.

 All government and local regulations, including but not limited to all relevant electrical, environmental laws and regulations governing the installation, storage, use, handling and maintenance of the goods.

 All necessary and appropriate precautions and safety measures relating to the installation, storage, use, handling and maintenance of goods.

DISTRIBUTOR DETAILS FOR

EUROPE & UNITED KINGDOM

Distributed by:

Cook & Heat B.V. www.heatstrip.eu

Manufactured by:

Thermofilm Australia Pty. Ltd.

17 Johnston Court

Dandenong South, Victoria, 3175 Australia

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