Advertisement
Advertisement
300 SERIES
300 Series
Nitrate / Sulfate
Manual
Installation / Operation Manual
Fully Automatic & Demand
Water Softeners - 2017
300 SERIES
Specifications........................................................................ Page 3
Installation............................................................................. Page 4
Control Valve Start Up........................................................... Page 10
Utilizing Bluetooth................................................................ Page 14
Powerhead Assembly.......................................................
Page 17
Valve Body Assembly........................................................... Page 18
Valve Body Parts................................................................... Page 19
Bypass Assembly................................................................. Page 20
Service Instructions............................................................. Page 21
Troubleshooting.................................................................... Page 23
Error Codes........................................................................... Page 25
Warranty................................................................................. Page 26
2
Register Your Product
Online at
www.clearionwater.com
300 SERIES 300 SERIES
Specifications
General Specifications
Grains Capacity / Regeneration
Salt Used / Regeneration
Maximum Raw Water Nitrate / Sulfate (mg/l)
Maximum Clear Iron / Manganese (ppm)
Exchange Resin (cu ft)
Mineral Tank (Vortech ™)
Brine Tank (polyethylene with grid & safety)
Service Flow Rate (gpm)*
Backwash Flow Rate ((gpm)
Gallons Used / Regeneration
Space Required
Approximate Shipping Weight (lbs)
CLMN15
15,000
18.0
100
0
1.5
10 x 54
16 x 33
5.0
1.2
60
16 x 28 x 62
133
CLMN25
25,000
30.0
100
0
2.5
13 x 54
16 x 33
8.0
2.4
80
16 x 31 x 62
251
WARNING
Lubricants
Do NOT use Vaseline, oils, hydrocarbon lubricants or spray silicone anywhere! Petroleum base lubricants will cause swelling of o-rings and seals. The use of other lubricants may attack plastic Noryl®. It is recommended that Dow
Corning® silicone grease be used as a lubricant for all control valves. Dow Corning® 7 Release Compound is used in the manufacture of Chandler Systems control valves. (Part # LT-150)
Sealants
Pipe dope and liquid thread sealers may contain a carrier that attacks some plastic materials. It is recommended that
Teflon® tape be used to seal plastic Noryl® threaded fittings.
3
300 SERIES
Installation
Note: Due to the Nitrate System abilities to remove bi-carbonate (alkalinity) from the water, a dramatic reduction in pH of the treated water may be experienced. If this occurs, a whole house or upflow filter with neutralizer or Neu-Cor media may be required.
4
300 SERIES 300 SERIES
Installation
Installation Requirements
• A level floor position ahead of piping into water heater.
• Unit must be installed at least 10’ ahead of the inlet to a water heater to prevent damage due to back-up of hot water.
• DO NOT install the unit in an area of direct sunlight or where freezing temperatures may occur!
(See Installation Diagrams for proper placement and plumbing connections.)
• A level floor position ahead of piping into water heater.
• Unit must be installed at least 10’ ahead of the inlet to a water heater to prevent damage due to back-up of hot water.
• DO NOT install the unit in an area of direct sunlight or where freezing temperatures may occur!
(See Installation Diagrams for proper placement and plumbing connections.)
Nitrate Filter Location / Other Requirements
• Locate the unit near an unswitched, 120 volt / 60 Hz grounded electrical outlet.
• Check for distance and proper drain installation (e.g. floor drain, washing machine standpipe).
• Determine type and size of piping required for nitrate filter connection (e.g. copper, galvanized, PVC plastic).
Note: If household plumbing is galvanized and you intend to make the installation with copper (or vice versa), obtain
di-electric unions to prevent dissimilar metal corrosion.
Note: Where the drain line is elevated above the control valve or exceeds 20 feet in length to reach the drain, use 3/4”
I.D. drain line tubing instead of 1/2” I.D. Drain line tubing is not included.
Caution: If sweat soldering copper pipe (remember to always use lead free solder and flux), cover yoke and bypass valve
with wet rags to prevent heat damage to connections and control valve! If using PVC or plastic pipe, primers and
solvent cements specifically recommended for use with potable water are required.
Note: All plumbing lines not requiring “soft” water should be connected “upstream” of the softener.
(See Typical Installation Diagrams)
Installation Procedure
Water Supply Connections and Bypass Valve
To allow for filter servicing, swimming pool filling or lawn sprinkling, a manual bypass valve has been installed at the factory.
The bypass allows water to be manually routed around the filter.
1. Position filter at desired location for installation. (See Installation Diagram.)
2. Turn OFF main water supply and OPEN nearest faucet to relieve pressure.
3. Cut main line and install appropriate elbows and extensions.
Caution: Raised arrows located on the sides of control valve body and bypass valve indicate proper direction of
water flow. Install inlet and outlet piping in direction of arrows. It is recommended that a vacuum breaker be
installed on the inlet plumbing.
4. Rotate handle on bypass valve to the bypass position
5. Turn the main supply line on to restore water service to the home.
6. OPEN nearest faucet to evacuate air and repressurize plumbing lines.
7. Check for leaks!
5
300 SERIES
Installation
- Drain Line Connection -
1. The drain line flow control assembly is pre-assembled for your convenience. Should you chose to hard plumb the drain
line, please remove the barb fitting. The flow control housing can be removed by removing the clip and pulling straight
out on housing.
Note: When re-installing the drain line flow control housing, be sure you hear and feel the O-Ring pop into place before
inserting the clip.
2. Install 1/2” I.D. drain line tubing (not included) from hose barb to an open drain. A 4” gap between end of the drain line and the open drain is required to prevent waste water backflow. Keep the drain line as short as possible. An overhead
drain line can be used if necessary, but should discharge below the control valve. A syphon trap (taped loop) at the
outlet of the drain line is advisable to keep the drain line full and assure correct flow during backwash. Elbows or other
fittings must be kept at a bare minimum.
Note: Where the drain line is elevated above the control valve or exceeds 20 feet in length, 3/4” I.D. drain line tubing
should be used.
Brine Line and Overflow Connection
1. Position brine tank on smooth, level surface near the nitrate filter resin tank. If necessary, the brine tank can be placed
at a higher level than the resin tank, but never at a lower level.
2. Install one end of 3/8” O.D. by 1/4" I.D. brine line tubing (included with unit) to compression fitting located on left side of
control valve.
3. Remove brine tank cover.
4. Remove cap from brine well.
5. Insert opposite end of brine line through outer hole in brine tank.
6. Connect brine line to push fitting on safety brine valve located inside brine well.
7. Install 1/2" I.D. drain line tubing (not included) to the overflow fitting on brine tank located just below the brine line.
8. Run the opposite end of brine tank drain line to a suitable drain.
Note: The brine tank drain line is gravity flow and must discharge below the overflow fitting.
Caution: Do not “TEE” to the main drain line from control valve.
Notice: The brine overflow is provided as a back-up in the event the safety float shut-off should fail, allowing the brine tank to overfill. This drain connection would then carry the excess water to the drain and prevent flooding of the floor. Therefore, no liability will or can be assumed by the manufacturer of the nitrate filter should this occur.
Electrical Connection
1. Connect the power supply to the control valve and plug into a 115 volt / 60 Hz receptacle.
Note: Do not plug into an outlet controlled by a wall switch or pull chain that could inadvertently be turned off.
Installing Battery Back-Up
1. Remove the valve cover.
2. Install a 9 volt battery.
Pressurizing The System
1.Slowly rotate handle of the bypass valve to the SERVICE position.
2.Open the nearest faucet to evacuate air from plumbing lines.
3. Check for leaks!
6
300 SERIES 300 SERIES
Installation
How To Calculate Regeneration Frequency
Note: The quantity of both nitrate and sulfate must be known for proper regeneration calculation.
Step 1: Convert Nitrate (NO3) and Sulfate (SO4) to Calcium Carbonate (CaCO3).
Nitrate Divide ppm (mg/l) of Nitrate by 62
NO
3
and multiply by 50.1
Example : (50 ppm NO3/62) x 50.1 = 40.4 ppm as CaCO3
Sulfate Divide ppm (mg/l) of Sulfate by 48
(SO
4
) and multiply by 50.1
Example : (75 ppm SO4/48) x 50.1 = 78.28 ppm as CaCo3
Step 2: Calculate the Nitrate / Sulfate ration (as CaCO3).
NO
NO
3
(Nitrate) = Ratio
3
(Nitrate) + SO4 (Sulfate)
Example : 40.4 ppm = .34 Ratio
40.4 ppm + 78.28 ppm
Step 3: Calculate the operating capacity per cubic foot of resin at 12 lbs. per cubic foot salting (factory setting).
Figure 3 OPERATING CAPACITY
Note: DO NOT REDUCE SALT BELOW THIS LEVEL!
Operating Capacity = 8,500 grain / cu. ft. of media
7
300 SERIES
Installation
Step 4: Calculate the grains capacity for the system being installed.
Example : MN15 = 1.5 cu. ft. x 8,500 grains / cu. ft.
= total capacity
Step 5: Calculate total grains of nitrate.
NO
3
ppm as CaCO
17.1
3
= grains of Nitrate
Example: 40.4 ppm NO
3
as CaCO
3
17.1
= 2.36 grains (or 3 grains)
Step 6: Enter meter programming mode and set system capacity (items) to answer in step 4.
Example: capacity
Step 7: Program the Control Valve for grains of nitrate calculated in step 5.
Example: 3 grains (always round the number up)
- Control Valve Operation -
1. Advance control valve to BACKWASH (cycle 1) position and allow water to run to drain for 3 to 4 minutes.
Warning : Close valve on bypass prior to selecting the backwash position. After backwash position has been
established, slightly open bypass to evacuate air from the media tank. Fully open valve when all air
is depleted. This procedure will prevent media from being uplifted into control valve.
2. Advance control valve to BRINE REFILL (cycle 4) position and allow the brine tank to fill just over the salt grid plate.
3. Advance control valve to BRINE & RINSE (cycle 2) and allow the control valve to draw water from the brine tank until it
stops. If no draw is observed, check tightness of brine line compression fittings.
4. Advance control valve to RAPID RINSE (cycle 3) position and let run to drain for 3 - 4 minutes.
5. Advance control valve to BRINE TANK REFILL (cycle 4) position and allow the control valve to automatically fill the
brine tank.
Note: Control valve will advance to service position automatically.
8
300 SERIES 300 SERIES
Installation
Filling The Brine Tank With Salt
To expect a high level of performance and reliability, a salt manufactured specifically for water softeners must be used.
Salt of this grade is virtually free from dirt and other particulate that would eventually cause the nitrate filter to malfunction.
A pellet type salt is recommended, although any high quality water softener salt (such as solar salt) will suffice. The salt level will decrease after each regeneration cycle. Consequently, the brine tank will need to be checked and replenished periodically.
1. Fill the brine tank with water softener salt as described above. This will be approximately 250 pounds of salt.
Warning: Do not fill above level of the brine well.
2. Replace brine tank lid.
Final Check
1. Be certain that the bypass valve is in Service position and main valve is completely on.
2. Check electrical supply to be certain the cord is connected to an uninterrupted 115 volt outlet.
3. Leave this manual with the homeowner.
Important Notice - The plumbing system, piping, pressure tank, hot water tanks, softeners, etc. that have been exposed to iron bearing water may need to be cleaned of the precipitated iron that has been collected in them or iron bleed thru may be a problem. We suggest all tanks be drained and flushed thoroughly.
Operation, Care and Cleaning
When the inlet/outlet knobs on the bypass valve are in the SERVICE position (position of bypass knobs are parallel to the inlet/outlet piping), water is directed through the nitrate filter. Water may be bypassed by turning the inlet/outlet knobs to the bypass position (position of bypass knobs are at right angles to inlet/outlet piping). Water to the home will bypass the nitrate filter and be untreated.
You should manually bypass the nitrate filter if:
1. The outside lines do not bypass the nitrate filter and water is to be used for lawn sprinkling or other similar uses.
2. Servicing the nitrate filter.
3. A water leak from the nitrate filter is evident.
4. Shock treating water well and piping with chlorine or other disinfectant.
Extra Regeneration
If soft water demands are usually heavy, an extra regeneration can be initiated manually:
To Skip A Regeneration
1. For vacations, or extended periods of absence, the power supply can be disconnected from the control valve.
2. Upon return, plug in cord and reset the time of day, if 9 volt battery was not installed. If battery was installed, replace
battery.
9
300 SERIES
Control Valve Start Up
- Programming The Control Valve -
1. Set time of day.
2. Set a.m. or p.m.
3. Set water hardness in grains per gallon (gpg).
Note: If the water contains iron and / or manganese, multiply the total parts per million (ppm) by “four” (4) and then add to
the grains per gallon (gpg) of hardness. Use this COMPENSATED HARDNESS level when programming the
regeneration frequency.
1. Set regeneration day override if other than (7) days is desired. (This is particularly useful when iron is being treated to
prevent fouling of the resin.)
2. Set regeneration time, if other than 2:00 a.m. is desired.
Note: Salt settings are pre-set at the factory for the maximum shown on the capacity charts.
Warning: Do not reduce salt settings below 9 lbs. as the water level in the brine tank will not reach the grid plate.
10
300 SERIES 300 SERIES
Control Valve Start Up
Main Menu
12 : 00
1. To enter Main Menu, press the Menu/Enter button.
(Time of Day will flash)
2. To set the Time of Day , press the Set/Change button.
(First
-
-
-
-
To change digit value, press the Set/Change button.
To accept the digit value, press the Menu/Enter button.
Next digit will flash to begin setting.
Once the last digit display is accepted, all digits will flash.
3. To set A.M.
or P.M
., press the Menu/Enter button.
-
-
-
To change digit value, press the Set/Change
To accept the digit value, press the
button.
Menu/Enter button.
Once A.M. or P.M. is accepted, the next menu item will flash.
4. To set Hardness an “H” will appear to enter Compensated
Hardness in grains per gallon (gpg) Default setting is 25 gpg.
Example [ A ]
Example [ H - 25]
5. To Exit Main Menu, press the Menu/Enter button.
Note: If no buttons are pressed for 60 seconds, the Main Menu will be exited automatically.
11
300 SERIES
Control Valve Start Up
Normal Operation
1. Home Display a. Time Clock Softeners Alternates between the display of Time of Day and Number of Days until the Next
Regeneration.
- Days Remaining until the Next Regeneration will count down from the entered value until it reaches
1 day remaining.
b.
- A Regeneration Cycle will then be initiated at the next designated regeneration time.
Metered models alternate the Time of Day and Gallons left until the next regeneration. The meter will count
down to zero (0000) and then regenerate at the scheduled time set.
2. Battery Back-Up (Uses a standard 9-volt alkaline battery.)
Features of Battery Back-Up:
• During power failures, the battery will maintain the time of day as long as the battery has power. The
display is turned off to conserve battery power during this time. To confirm that the battery is working,
press either button and the display will turn on for five (5) seconds.
• If power failure occurs while system is regenerating, the valve will motor to a shut off position to prevent
constant flow to drain. Depending upon system pressure and other factors, it is possible to observe a
reduced flow to drain during this step. After power is restored, the valve will return and finish the cycle
where it left off prior to the power interruption.
• When used without battery back-up, during a power failure, the unit stops at its current point in the
regeneration position and then restarts at that point when the power is restored. The time will be
offset by the increment of time the unit was without power, so it is necessary to reset the time of day
on the unit. No other system will be affected.
Starting Extra Regeneration Cycle
1. To Start Delayed Extra Cycle Example [ 1 ]
-
-
If Days Remaining Until Next Regeneration does not read ‘1’, press and hold the seconds until the display reads ‘1’, or ‘0000’ on metered models.
Regeneration cycle will initiate at the next designated regeneration time.
Set/Change button for 3
2. To start Immediate Extra Cycle First complete above step.
-
-
-
With Days Remaining Until Next Regeneration at ‘1’ or ‘0000’,
Press and hold the Set/Change button.
After 3 seconds, the regeneration cycle will begin.
3. To Fast Cycle thru regeneration
Note : Press and hold the
First complete above 2 steps.
Set/Change button for 3 seconds to advance to the next cycle step. Fast Cycle is not
necessary unless desired to manually step through each cycle step. (Repeat until valve returns to the home
display)
Softeners
Step 1
Step 2
Step 3
Step 4
Default (Min)
Backwash 10
Brine & Rinse
Rapid Rinse
Brine Refill
60
10
9 lbs/ cu ft
12
300 SERIES 300 SERIES
Control Valve Start Up
Master Programming Mode
To enter Master Programming Mode, press and hold both buttons for 5 seconds.
Note: All Master Programming functions have been preset at the factory. Unless a change is desired, it is NOT necessary to enter Master Programming Mode.
1. Regeneration Time ( r ) [ r 2A ]
- The time of day at which regeneration may take place is designated by the etter “ r ”.
- Default regeneration time setting for SOFTENERS is 2a
- The first display digit indicates A.M. or P.M. To change the value, press the Set/Change button.
- Press Menu/Enter button to accept the value and move to the next digit.
- The second and third display digits indicate the hour at which the regeneration will occur.
- Change the digits with the Set/Change button and accept with the Menu/Enter button.
- After the entire display flashes, press the Menu/Enter button to move to the next menu item.
2. Regeneration Day Override (A) – Meter (Demand) Mode Only
- Press Menu/Enter button. This display is used to set the maximum amount of time (in days) the unit can be in
service without regeneration. This setting is identified by the letter “A” in the left digit. Regeneration will begin at
the scheduled time. A setting of zero will cancel this feature.
- Example: Override every 7 days (A-07) , default setting, or cancel setting (A-00) . Maximum is 29.
3. Regeneration Cycle Step Times (Steps 1, 2, 3, 4)
Example [ 3 - 10 ]
- The next 4 displays set the duration of time in minutes for each regeneration cycle step.
- The step number which is currently modifiable is indicated on the far left of the display screen.
- The number of minutes allotted for the selected backwash step is displayed on the far right.
- Change the digit values using the Set/Change and Menu/Enter buttons as described above.
4. System Capacity in Grains ( c ) – Meter (Demand Mode Only)
- Press the Menu/Enter button. This display is used to set the system capacity in grains and is used in
conjunction with the hardness setting to calculate total gallons of treated water available between regenerations.
This option is identified by the letter “c” in the left digit. The maximum value for this item is 399. Example: 32,000
grain capacity ( c 032 ).
5. Reserve Capacity Setting % (p - 25)
6. Bluetooth Enabled BE - 1 (ON)
BE - 0 (OFF)
7. Bluetooth Password BBPP is displayed for one second, then password is displayed.
8. To Exit the Master Programming Mode, press the Menu/Enter button until time of day returns.
Note : If no buttons are pressed for 60 seconds, the Master Programming Mode will be exited automatically.
13
300 SERIES
Utilizing Bluetooth Control
For simplified set up and control, please install the Legacy View on a compatible Bluetooth 4.0+ enabled smart phone or tablet.
1. Download and install the Legacy View app from the Google Play Store, Apple App Store
2. Open the Legacy View app
• Choose a valve device at any time from the list of available devices to connect to by clicking on it.
• If the valve you want to connect to doesn’t show up, or there is a problem connecting to a device you can
press the “Scan for Devices” button or the Legacy View logo at any time to refresh the list and start the
process over.
• If the valve device is a BTLE valve and it has a password other than the default password, the first time you
connect to it the app will ask you to enter the password. After entering it the first time you should not need to
enter it again unless it changes.
3. BTLE Valve devices can be updated by the App. When the app is updated from the Google Play Store or the Apple
App Store, it may contain an updated firmware program for the valve devices. These updates could contain new
features or operational improvements. It is up to the user to allow these updates to be sent to the valve device.
Uploading a new program takes approximately 1 minute.
Dashboard
NOTE: Consult your dealer before making any changes
From the Dashboard , all items in ORANGE can be changed, while blue fields are informational only.
If you are unsure about the function of the field click the for more information.
14
300 SERIES
1. Change Time of day (Press “set” to set time automatically based on device time)
1. Set Backwash Frequency
This sets the amount of days between backwash cycles.
1. Set Regeneration Time
Example: For 2am, just type 2 and press OK.
15
Utilizing Bluetooth Control
Status and History
NOTE: Any water flow information will require installation of optional flow meter.
From the Status and History, all items in ORANGE can be reset.
Touch any table to explode a detailed list of the last 60 days.
1. Start a regeneration or backwash cycle
Option 1: Click the “Regenerate Unit Now.”
If you would like to force the unit into the next cycle step click “Go to Next
Regeneration Step”.
Option 2: “Regenerate Unit at Next Regen Time” button.
This will take the system into a backwash cycle at the next regeneration time.
FCC ID:
Name of Grantee:
Equipment Class:
SWPLV-019 or SWPEV-019-BLE
CHANDLER SYSTEMS, INC.
Part 15 Low Power Communication Device
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
16
300 SERIES 300 SERIES
Powerhead Assembly
1
4
5
6
14
E
F
P
M
PP
17
8
LETTERS IN DIAGRAM REPRESENT WIRING CONNECTIONS
E
3
16
7
9
M
18
15
12
13
10
11
F
6
7
8
9
10
Ref
0
1
2
3
4
5
14
15
16
11
12
13
17
18
Description
Metered Power Head Assy.
Softener Circuit Boad Assy.
Encoder
Front Plate
Encoder Wheel
Main Gear
Power Supply
Back Plate
Lower Front Base For Cover
Motor
Lower Back Base for Cover
Valve Cover
Piston Screw
Screw
Screw
Piston Washer
Washer Circuit Board
Screw Motor
Washer
1
1
1
1
1
Qty
1
1
1
1
1
1
2
1
1
1
2
1
1
3
Part Number
23003X100
23001X102
20001X124
20001X004
20001X007
21001X120
20001X125
20001X005
20111X002
20016X006
20111X003
20111X017
20001X007
SC10
SC9
20001X002
20111X014
SC2
20001X001
17
300 SERIES
Valve Body Assy. (Softener Version)
2
1
18
11
10
12
13
14
15
16
17
9
19
18
21/22
4
3
5
6
7
6A
20
8
300 SERIES 300 SERIES
Valve Body Assy. Parts List(Softener Version)
Ref Description
3
4
1
2
Piston Assembly
10-24 X 13/16 Hex Head
Seal and Spacer Kit
Bottom Spacer
5a DLFC 1.2 Button
DLFC 2.4 Button
6a Flow Control Assembly 1.2
Flow Control Assembly 2.4
6 Drain Line Flow Control Housing
7 Drain Line Hose Barb, Straight
8 DLFC Clip
9 Brine Valve
10 Brine Line Flow Control Assy.
11 Brine Line Ferrule
12 10-24 X 1 Hex Screw
13 Injector Cover
14 Injector Seal
15 Injector w/ Check Ball
16 Injector Screen
17 Injector Plug
18 Tank O-Ring
19 Distributor Pilot O-Ring
20 Flow Meter
21/22 Valve Complete
Part No.
20001X231
20001X226
20561X253
N/S
20251X275
20251X268
20017X265
20017X258
20017X100
20017X255
20017X214
20561X225
20001X228
20251X305
20001X226
20009X001
20001X224
20017X219-1
20001X222
20001X217
20561X205
20561X204
20017X203
VH1-B-D15
Qty
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
5
1
1
1
1
1
1
19
300 SERIES
Bypass Assembly
20
Ref Description
1 D15 Bypass
2 1” Female Straight Slip Set
(optional)
3 1” NPT Elbow Set
4 1” NPT Straight Set
(optional)
5a Elbow, Vertical Adapter
Blank (optional)
5b Elbow, Vertical Adapter
1/4” NPT Tapped (optional)
Part No.
20017X283
20017X288
20017X284
20017X289
20017X295
20017X294
300 SERIES 300 SERIES
Service Instructions / Instructional Videos Available at www.clearionwater.com
B.
A. General Preliminary Instructions
PERFORM BEFORE ALL SERVICING OPERATIONS
1. Turn off water supply to conditioner.
-If the conditioner installation has a “three valve” bypass system, first open the valve in the bypass line, then
close the valves at the conditioner inlet and outlet.
-If the conditioner has an integral bypass valve, put it in the bypass position.
-If there is only a shut off valve near the conditioner inlet, close it.
2. Remove cover and relieve water pressure in the conditioner by stepping the control into the backwash
position momentarily. Return the control to the service position.
3. Unplug electrical cord from outlet.
To Replace Powerhead
1. Remove the control valve cover and disconnect the power supply.
2. Disconnect the meter cable from circuit board and feed back through control (if existing meter is being re-used)
3. Remove lower back base screws and detach lower back base.
4. Remove screw and washer at drive yoke. Remove powerhead mounting screws. The entire powerhead
assembly will now lift off easily.
5. Put new powerhead on top of the valve. Be sure the drive pin on main gear engages slot in drive yoke (wide
side of drive yoke upright must face to the left away form the motor).
6. Replace powerhead mounting screws. Replace screw and washer at drive yoke.
7. Reattach lower back base.
7. Reconnect meter signal, wire and power supply.
8. Reinstall cover.
C. To Replace Piston Assembly
1. Follow steps A1 - A3
2. Disconnect the meter signal wire from the circuit board.
3. Remove lower back base screws and detach lower back base.
4. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire powerhead
assembly will now lift off easily.
5. Remove piston retaining plate screws.
6. Pull upward on end of piston yoke until assembly is out of valve.
7. Inspect the inside of the valve to make sure that there is no foreign matter that would interfere with the valve
operation.
8. Install new seals and spacers.
9. Take new piston assembly and push piston into valve by means of the end plug. Twist drive yoke carefully in a
clockwise direction to properly align it with drive gear. Reinstall piston retaining plate screws.
10. Follow steps B5 - B9
D. To Replace Seals and Spacers
1. Follow steps A1 - A3 .
2. Disconnect the meter signal wire from the circuit board.
3. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire powerhead
assembly will now lift off easily. Remove piston retaining plate screws.
4. Pull upward on end of piston rod yoke until assembly is out of valve. Remove seals and spacers. (Note: Special
end spacer must be reused)
5. Lubricate new seals with silicone lubricant included in the seal and spacer kit. Make sure the special end
spacer is properly seated in the valve body. Install new seals and spacers individually, pressing around the
outer edge of each seal to make sure it is seated. (When all seals and spacers are seated properly, you will
have a 1/4” of space between the top seal the the top of the valve body)
6. Follow Steps C9 - C10 .
21
300 SERIES
Service Instructions / Instructional Videos Available at www.clearionwater.com
G.
F.
E.
To Service Injector and Screen
1. Follow steps A1-A2.
2. Unscrew injector cover screws and remove injector cover.
3. Remove injector screen and clean or replace.
4. Remove injector and clean or replace.
5. Apply silicone lubricant to injector seal and replace cover and screws.
To Replace Meter
1. Follow steps A1 - A3
2. Unplug meter cable from front of circuit board.
3. Unscrew meter assembly nut from valve body.
4. Remove meter from valve body and clean or replace as necessary.
5. Reinstall meter, nut and cable.
To Replace Brine Valve
1. Follow Piston Replacement instructions. After the piston is removed, pull the brine valve from the valve body.
2. Inspect brine valve cavity in valve body and remove any foreign matter that would interfere with brine valve
operation.
3. Apply silicone lubricant to brine valve O rings and push the new brine valve into the valve body.
4. Continue following Piston Replacement instructions to reinstall piston and powerhead
22
300 SERIES 300 SERIES
Troubleshooting Guide
SYMPTOM
1. Softener Fails to
Regenerate
Automatically
2. Regeneration at
Wrong Time
3. Loss of Capacity
4. Poor Water Quality
5. High Salt Usage
6. Loss of Water Pressure
PROBABLE CAUSE
Power supply plugged into intermittentent or dead power source
Disconnected meter cable
CORRECTION
Connect to constant power source
Improper control valve programming
Defective power supply
Meter is dirty or defective
Defective Drive motor
Reconnect cable
Reset program settings
Replace power supply
Clean or replace meter assembly
Replace motor
Time of day improperly set, due to power failure
Regeneration time set improperly
Increased raw water hardness
Reset time of day programming and install 9-volt battery.
Reset regeneration time programming
Increase hardness setting or decrease days between regeneration
Brine concentration and or / quantity Keep brine tank full of salt at all times.
Clean it yearly. Salt may be bridged.
If using a salt grid plate, ensure refill water is over it.
Resin fouling Call dealer. Find out how to confirm it. Clean the resin and prevent future fouling.
Poor distribution, channeling (uneven bed surface)
Internal valve leak
Resin age
Resin loss
Call dealer. Check backwash flow.
Regenerate more frequently
Call dealer. Replace spacers, seals and / or piston
Call dealer. Check for resin oxidation caused by chlorine. Mushy resin.
Call dealer. Check for correct bed depth. Broken distributor tube. Air or gas in bed: well gas eliminator. Loose brine line.
Check items listed in #1, #2, and #3
Bypass valve open
Channeling
High salt setting
Excessive water in brine tank
Constant flow through the unit
Regenerating too frequently
Scaling / fouling of inlet pipe
Fouled resin
Improper backwash setting
Close bypass valve.
Check for too slow or high service flow. Check for media fouling.
Lower brine tank refill time
See symptom #7
Indicates plumbing leak (e.g. toilet tank)
Lower hardness setting or increase days between regeneration.
Clean or replace pipline. Pretreat to prevent.
Clean resin. Pretreat to prevent.
Backwash more frequently
23
300 SERIES
Troubleshooting Guide
8. Softener Fails to Use
Salt
9. Continuous Flow to
Drain
SYMPTOM
7. Excessive Water in
Brine Tank and / or
Salty Water to Service
PROBABLE CAUSE CORRECTION
Plugged drain line or drain line control Check flow to drain. Clean drainline flow control button
Dirty or damaged brine valve Clean or replace brine valve.
Plugged injector or screen
Low inlet pressure
Excessive brine refill cycle time
Plugged / restrict drain line
Injector and / or screen is plugged
No water in brine tank
Clean or replace injector screen.
Increase pressure to allow injector to perform properly. (20 psig minimum)
Lower brine refill time.
Check items listed in #1
Improper control valve programming Check and reset programming
Clean drain line and / or flow control button
Clean or replace injector and screen
Water pressure is too low
Check for restriction in BLFC. Ensure safety float is not stuck. Check brine tank for leaks.
Line pressure must be at least 20 psi.
Brine line injects air during brine draw Check brine line connectionsfor air leaks
Internal control leak Call dealer. Check piston, seals and spacers for scratches and dents.
Foreign material in control piston and seals
Internal control leak
Valve jammed in backwash, brine or rapid rinse position
Motor stopped or jammed
Call dealer. Clean valve and replace piston and seals.
Same as above.
Same as above.
Check for jammed piston. Replace piston and seals. Replace motor if motor is unresponsive.
24
300 SERIES 300 SERIES
Error Codes
Control Valve Error Code Diagnosis
Under normal operating conditions, when your control valve is in the “in service” position, the display should alternate between the current time of day and the number of days remaining (for filters and time clock softeners) or gallons remaining (for metered softeners) until the next regeneration. This is the “home display.” If the valve is currently going through a regeneration cycle, the display will show the cycle step on the left side of the display and the number of minutes remaining in that step on the right side of the display. If any other information is being displayed, then the valve is informing you of an issue. There are five error codes which could indicate an issue with the control valve. When an error is being displayed, the valve will be in a stopped position, and the buttons will not respond to being pressed. Even if the cause of the error code is corrected, the error code will not clear until the power supply has been disconnected and reconnected (this will be referred to as “cycling” the power). All error codes are displayed as the letters “Err” followed by a flashing number 2-6:
Error 2 - Valve is searching for homing slot.
Allow valve to continue running. If the homing slot is found, the valve will return to the home display, otherwise, another error code will appear.
Error 3 - No encoder slots are being seen.
This occurs when the motor is running, but the encoder is not seeing any of the slots in the encoder wheel. This can happen if the encoder has been disconnected, but most commonly occurs when debris in the valve body has stopped the piston, causing the encoder wheel to be unable to turn.
1. Check encoder connection. If the encoder is plugged in and snapped into place, skip to step #2 below. If
encoder is disconnected, reconnect it and cycle power to clear the error.
2. Disconnect powerhead from valve body, cycle power to clear the error code. Manually cycle the powerhead
through the regeneration cycle steps to verify that the motor can cycle properly while the powerhead is
disconnected from the valve body. If the error 3 does not reappear, skip to step #3 below. If the error 3 does
reappear, order a board & motor kit to replace the circuit board & motor.
3. Remove piston and seals from the valve body and inspect valve body for debris. Replace the seal & spacer kit.
Inspect piston and replace piston if Teflon coating is worn
Error 4 - Unable to find homing slot.
1. Check encoder wheel for debris.
2. Cycle power. Valve should either find home or go to a different error code. If error 4 returns, replace
powerhead assembly.
Error 5 - Motor overload.
This occurs when the motor current is too high. This could be caused by an issue with the motor itself, but is typically caused by friction in the valve body
1. Disconnect powerhead from valve body and cycle power to clear the error code.
2. If the error 5 returns, replace the motor. Otherwise, manually cycle the powerhead through the regeneration
cycle steps to verify that the motor can cycle properly while the powerhead is disconnected from the valve
body. Either way, proceed to the next step.
3. Remove piston and seals from the valve body and inspect valve body for debris. Replace the seal & spacer kit.
Inspect piston and replace piston if Teflon coating is worn.
Error 6 - No motor current.
This typically occurs if the motor cable has come unplugged from the circuit board. Check that the motor cable is plugged into the circuit board and attached to the motor. If this is not the issue, the motor or circuit board may need to be replaced.
No Display
If your display is blank, there is no power going to the circuit board due to one of the following factors:
• The electrical outlet is not powered or is switched off
• The power cable has come unplugged from the circuit board
• The power supply has come unplugged from your electrical outlet
• The power supply has come unplugged from the control valve
• The power supply is not working
25
300 SERIES
Warranty
Limited Warranty
WATER TREATMENT EQUIPMENT
This warranty cannot be transferred - it is extended only to the original purchaser or first user of the product. by accepting and keeping this product, you agree to all of the warranty terms and limitations of liability described below.
Important Warning: Read carefully the Clearion Water Treatment Equipment Installation, Operating and Maintenance Instructions Manual to avoid serious personal injury and property
HAZARDS and to ensure safe and proper care of this product.
Model Numbers Covered:
Water Softeners, Media Filters and Upflow Filters
*FOR AS LONG AS YOU OWN AND LIVE IN YOUR SINGLE FAM-
ILY HOME, this warranty covers your water treatment equipment, if you are the first user of this Clearion water treatment equipment and purchased it for single family home use - subject to all of the conditions, limitations and exclusions listed below.
Purchasers who buy the Clearion water treatment equipment for other purposes, and other component parts are subject to more limited warranties and you should read all of the terms included in this form to make sure you understand your warranty.
What is covered by this warranty?
Clearion warrants that at the time of manufacture, the water treatment equipment shall be free from defects in material and workmanship as follows :
Residential Mineral Tanks.……..............…….................. 10 years
Proprietary Control Valves …………………………...............…7 years
Other Softener/Filter Control Valves ...........……..............5 years
Brine Tank …………………..................................….......... 5 years
Residential Reverse Osmosis System................………......5 year
Other Accessories & Parts..................................……......1 year
Brine Tank Components..….…………………...……............... 1 year
REVERE Wireless Low Salt Alarm...................................90 days
* This warranty does not include media and/or cartridge filter elements.
Additional Terms & Conditions
What Clearion will do if you have a covered warranty claim
Clearion will at its option either make repairs to correct any defect in material or workmanship or supply and ship either new or used replacement parts or products. Clearion will not accept any claims for labor or other costs.
Additional Exclusions and Limitations
This warranty is non-transferable and does not cover any failure or problem unless it was caused solely by a defect in material or workmanship. In addition, this warranty shall not apply :
• If the water treatment equipment is not correctly installed, operated, repaired and maintained as described in the
Installation, Operating & Maintenance Instructions Manual provided with the product.
• Defects caused as a direct result of the incoming water quality
• If the tank is not the size indicated for the supply line size of the installation, as described in the manual.
• If the unit has not always been operated within the factory calibrated temperature limits, and at a water pressure not exceeding 125 psi
• To any failure or malfunction resulting from abuse (including freezing), improper or negligent; handling, shipping (by anyone other than Clearion), storage, use, operation, accident; or alteration, lightning, flooding or other environmental conditions;
• To any failure or malfunction resulting from failure to keep the unit full of potable water, free to circulate at all times; and with the tank free of damaging water sediment or scale deposits;
• This warranty does not cover labor costs, shipping charges, service charges, delivery expenses, property damage, administrative fees or any costs incurred by the purchaser in removing or reinstalling the water treatment equipment.
• The warranty does not cover any claims submitted to Clearion more than 30 days after expiration of the applicable warranty, and does not apply unless prompt notice of any claim is given to an authorized Clearion Dealer or to Clearion or a designated contractor is provided access to the installation and to the water treatment equipment.
THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. NO CLEARION REPRESENTATIVE OR
ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY
OTHER THAN THOSE EXPRESSLY CONTAINED IN THIS WAR-
RANTY AGREEMENT.
Additional Warranty Limitations
ANY IMPLIED WARRANTIES THE PURCHASER MAY HAVE,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABIL-
ITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT
EXTEND BEYOND THE APPLICABLE TIME PERIODS SPECIFIED
ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Limitations of Remedies
The remedies contained in this warranty are the purchaser’s exclusive remedies. In no circumstances will Clearion or the seller of the product be liable for more than, and purchaser-user’s remedies shall not exceed, the price paid for the product. In no case shall Clearion or seller be liable for any special, incidental, contingent or consequential damages. Special, incidental, contingent and consequential damages for which Clearion is not liable include, but are not limited to, inconvenience, loss or damage to property, consequential mold damage, loss of profits, loss of savings or revenue, loss of use of the products or any associated equipment, facilities, buildings or services, downtime, and the claims of third parties including customers. Some states do not allow the exclusion or the limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.
What to do if you have a problem covered by this warranty
Any warranty coverage must be authorized by Clearion. Contact the person from whom you purchased the product, who must receive authorization from a Clearion Dealer .
If your product is new and not used and you wish to return it, contact your Clearion Dealer.
26
300 SERIES 300 SERIES
27
300 SERIES
710 Orange St, Ashland, OH 44805
Advertisement
