FEATURE OPERATION CODES

All Feature Operation Codes require the user to press the

Feature key before entering the Feature code .

FEATURE CODE

Access a Specific Line ..........................

Feature 0(x)

Authority CD............................................

Feature 55

Auto Hold Allow.......................................

Feature 94

Auto Line Select......................................

Feature 95

Background Music (BGM).......................

Feature 52

Busy Ring Allow ..................................... Feature #2

Call Forward........................................... Feature 2

Call Park .................................................

Feature 73

Call Wait Allow ........................................

Feature 99

Conference .............................................

Feature 60

Day / Night Switch...................................

Feature 63

Default Setting ........................................

Feature 69

Directed Call Pickup................................

Feature 53

Distinctive Ring .......................................

Feature #7

Do Not Disturb ........................................

Feature 4

Extension Feature Status........................

Feature #8

Extension Reminder................................

Feature 92

Feature Key Program..............................

Feature #3

Feature Key Reset ..................................

Feature 58

Flash (PBX/CO) ......................................

Feature 3

Group Call Pickup ...................................

Feature 54

Headset...................................................

Feature 9#

Hot Dial ...................................................

Feature #6

Intercom Call Back..................................

Feature 91

Last Number Redial ................................

Feature 8

Least Cost Routing .................................

Feature 68

Mute ........................................................

Feature 76

Page........................................................

Feature 50

Page Allow ..............................................

Feature #9

Page Answer...........................................

Feature 59

Pause......................................................

Feature 70

Phone Lock .............................................

Feature 97

Relay Control ..........................................

Feature 61

Saved Dialed Number.............................

Feature 51

Security Control ......................................

Feature 62

Speed Dialing..........................................

Feature 1

Status Message ......................................

Feature 90

Touch Tone.............................................

Feature #1

Transfer Beep .........................................

Feature 79

Voice Call Allow ......................................

Feature 98

Voice Mail ...............................................

Feature 64

Voice Recording......................................

Feature 67

Depending on the hardware, software, and programmed functions in your Omega-Phone 924 system, available features and feature operations may differ from those listed in this guide. For more information contact your authorized Iwatsu distributor.

Copyright 2007 by Iwatsu America, Inc. All rights reserved.

August 2007

1-800-974-5070 www.iwatsu.com

Iwatsu Voice Networks

8001 Jetstar Drive

Irving, TX 75063

Part Number: 700455

INTRODUCTION

3x16

Display

AUX

Lamp

Interactive

Soft-Keys

Navigation

Keys

Programmable

Feature Keys

Headset

Jack

Speaker

Key

Microphone

Omega-Phone OM-KTD30 Digital Telephone

This guide describes basic and advanced features and operations for your Omega-Phone OM-KTD30

Digital Telephone.

For more information, refer to your Omega-Phone

924 Owner’s Manual or contact your authorized

Iwatsu distributor.

Only Iwatsu qualified personnel are authorized to install any component of an Iwatsu system. Should you require service, please contact your authorized

Iwatsu distributor.

Flexible Feature Keys -

The twelve

LINE 1 dual-color LED buttons on the right side of the telephone and the six Line keys can be programmed as an outside (CO) line, extension, or other feature. These are called flexible features since each telephone is individually programmed and can be changed at any time.

Feature

Feature -

This key is used to access many Omega-Phone 924 system features.

Volume

Volume Control:

The UP and DOWN arrow volume control keys are used to adjust the

Handset, Ringer, and Speaker volume based on the state of the telephone.

•

Receiver (Handset) Volume - When using the handset, the volume control key allows you to adjust the handset volume to one of eight levels.

•

Ringer Volume - Pressing the ringer volume control button allows you to adjust the ringer volume to one of four levels.

•

Speaker Volume - When using the speaker, the volume control allows you to adjust the speaker volume to one of eight levels.

1

L

Last Number Redial ........................................ 4

M

Making an Intercom Call ................................. 4

Making an Outgoing Call ................................ 4

MUTE Key ...................................................... 2

N

Navigation Keys.............................................. 2

Navigation....................................................... 3

P

Paging............................................................. 4

Park (Call Park / Parks Answer) ..................... 9

Placing a Call On Hold.................................... 4

R

REDIAL Key.................................................... 2

S

Save Dialed Number (SDN)............................ 9

SPKR (Speaker) Key ...................................... 2

Speed Dial Programming (Personal) .............. 10

Status Message .............................................. 11

Switch from Handset to Speakerphone .......... 5

Switch from Speakerphone to Handset .......... 5

T

TRANS (Transfer) Key.................................... 2

Transferring a Call .......................................... 5

V

Voice Mail ....................................................... 12

Voice Mail Setup............................................. 12

Volume Control ............................................... 1

(Receiver, Ringer, and Speaker Volume)

14

INDEX

A

ADVANCED FEATURES................................ 5

Answering a Call ............................................. 4

Answering Machine Emulation

(Voice Monitor) ............................... 5

B

Background Music (BGM)............................... 4

BASIC FEATURES......................................... 4

C

CONF (Conference) Key ................................ 2

Conferencing .................................................. 5

D

Direct Mailbox Transfer................................... 4

Do Not Disturb (DND) ..................................... 6

E

Extension Password / Phone Lock ................. 6

Extension Feature Status Check .................... 6

F

Feature Key .................................................... 1

FEATURE OPERATION CODES ..... Back Cover

Flexible Feature Buttons ................................. 1

Flexible Key Programming.............................. 7

Forced Intercom Tone Ringing ....................... 7

Forwarding ...................................................... 8

H

HOLD Key....................................................... 2

Headset Jack .................................................. 2

I

Intercom Call Back.......................................... 9

INTRODUCTION ............................................ 1

13

HOLD

TRANS

HOLD -

This key is used to put a call on

Hold.

TRANS (Transfer) -

This key allows you to transfer a call from your phone to another extension.

CONF

CONF (Conference) -

This key allows you to conference up to three additional outside or internal parties (max. four party conf.).

REDIAL

REDIAL - (LNR-Last Number Redial)

This button allows you to dial the last outside number you dialed.

MUTE

MUTE -

When talking using the handset, pressing the Mute key mutes the handset transmitter. If using the speakerphone, pressing the

Mute key mutes the station microphone. This key is also used to enable two-way communication when the Off-Hook Voice Announce feature is used.

SPKR (Speaker) -

This key allows you to dial and receive outside or internal calls and talk without lifting the receiver.

Navigation Keys

are used for easy access to the

Display Menu features, such as Call Log or Speed

Dialing on your Omega-Phone OM-KTD30 telephone.

•

Press RIGHT or LEFT to access the display menu.

•

Press the UP or DOWN to scroll through the display menu selection.

•

Press the SELECT button to execute the display menu selection.

Up

Left Select Right

Down

Headset Jack

Your OM-KTD30 comes equipped with a 2.5 mm headphone jack located next to the handset cord jack. This jack accepts industry standard headsets.

When the headset jack is enabled, the speaker key acts as the on / off key for headset operation.

To enable the headset jack:

•

Press the Feature key and dial 9# .

Note:

External headsets require that the handset be removed each time a call is received.

2

NAVIGATION

Navigation Keys

The following features are accessible using the

Navigation keys:

Up

Left Select Right

Down

CALL LOG

The Call Log stores up to 50 inbound and 50 outbound telephone numbers.

•

Scroll LEFT or RIGHT to the CALL LOG .

•

Scroll UP for Outgoing calls.

•

Scroll DOWN for Incoming calls.

•

Press the SELECT key to dial.

SYSTEM SPD (Speed Dialing)

Speed Dial stores up to 80 system speed dial numbers (bins 20-99). System speed dial numbers must be entered by an Attendant.

•

Scroll LEFT or RIGHT to SYSTEM SPD .

•

Press the DOWN arrow to start at the beginning of the list.

•

Press the SELECT key to dial.

FEATURE CODE LIST

Review the feature codes (on the back page) and directory numbers.

CALL EXTENSION (Extension Directory)

Scroll through a list of directory numbers.

•

Scroll LEFT or RIGHT to CALL EXTENSION .

•

Press the DOWN arrow to start at the beginning of the list extension.

•

Press the SELECT key to dial .

PAGE (Paging)

•

Press the UP or DOWN arrow to select a group or ALL PAGE .

•

Press the SELECT key to make the page.

MUSIC OFF / ON (Background Music)

•

Press the SELECT key to turn ON or OFF the background music ( BGM ).

DOORPHONE

•

Press the UP or DOWN arrow for doorphone

#1 or doorphone #2.

•

Press the SELECT key to call.

VOICE MAIL

Voice Mail Setup

If this is the first time you are using your voice mailbox, take a couple of minutes to personalize your voice mailbox.

•

Press the Voice Mail key or dial 87 to access your voice mailbox.

•

Enter your password:(default = 0000). Follow the system prompts to setup your voice mailbox.

•

Press 3 to change your password.

•

Press 4 to record a greeting.

•

Press 5 to record your name.

•

Press 6 to input a pager notification number.

•

Press 7 to input a cell phone notification number.

Mailbox Menu Options

•

Press:

1 to Listen to Your messages.

2 to Send a Message.

3 to Change the Mailbox Password.

4 to Record a Greeting.

5 to Record Your Name.

6 to Input a Pager Notification Number.

7 to Input a Cellular Telephone Number.

8 to Assign an Assistant Extension.

9 for Direct Message Delivery.

0 to Transfer Caller to Another Extension.

* to Listen to Clipboard Recordings.

# to Exit and/or Return to the Previous Menu.

Call Voice Mail

The display will show how many new and saved messages you have in your voice mailbox. For example, when you have 1 new and 1 saved message the display will show N:1 S:1 .

•

Press the pre-programmed Voice Mail key.

•

Enter the Default Password : _____________

•

Enter a New Password : ________________

•

Voice mail will announce how many messages are in the mailbox.

•

Press 1 to listen to your messages.

•

After listening to your messages press:

1 to Replay

2 to Save

3 to Delete

4 to Reply

5 for Envelope Information

6 to Copy

* to Skip

3 12

Status Message

You can set a status message on your digital station to alert intercom callers of your current status.

You can select from six preprogrammed messages or one that you can customize.

1. Out for Lunch

2. Be Back Soon

3. Left For the Day

4. In a Meeting

5. Out of Office

6. On Vacation

7. Empty - Enter your own message

To set your status message:

•

Press the Feature key and dial 90 .

•

Press next to scroll through the options listed above.

•

To make a selection and activate the status message, press store . You will hear a confirmation tone and the message will display on your screen.

To enter your own message at selection 7:

•

Press chg .

•

Using the telephone dial pad, enter your message.

1

4

GHI

Special characters

G,H,I

2

ABC

A,B,C

5

JKL

J,K,L

3

DEF

D,E,F

6

MNO

M,N,O

7

PQRS

P,Q,R,S 8

TUV

T,U,V 9

WXYZ

W,X,Y,Z

0

OPER

Delete entry

X

TONE

For numeric (press before digit)/for lower case (press after digit)

# Space or go to the next character

•

Press save to save your message.

•

Press store to activate the message

Status Message Cancel

To cancel the active status message:

•

Press the Feature key and dial 90 .

•

You will hear a confirmation and the screen will clear.

BASIC FEATURES

Answering a Call

When an incoming call rings at your station:

•

Pick up the handset or press the Speaker key.

•

When you are finished, place the handset in the cradle or press the SPKR key.

Background Music (BGM)

To activate background music (BGM):

•

Press the Feature key and dial 52 .

Direct Mailbox Transfer

While speaking to the calling party:

•

Press the voice mail key.

•

Press the assigned extension key or dial the extension number.

•

Hang up to complete the transfer.

Last Number Redial (LNR)

Last number redial allows you to automatically call the last outside (CO) number dialed from your extension. To redial:

•

Press the REDIAL key.

•

Press the Feature key and dial 8 .

Making an Intercom Call

•

Dial an extension number. or

•

Press the assigned extension button.

•

When you are finished, place the handset in the cradle or press the SPKR key.

Making an Outgoing Call

•

Press the SPKR key or lift the receiver.

•

Dial 9 or press an outside line button. You will hear a dial tone.

•

Dial telephone number.

•

When you are finished, place the handset in the cradle or press the SPKR key.

Placing a Call on Hold

•

While speaking to an inside or outside party, press the HOLD key.

•

To retrieve the call, press the corresponding Line key or press the HOLD key, again.

Paging

•

Press the Feature key and dial 50 .

•

Select:

• all for everyone (all paging zones).

• extern for external ancillary paging equipment.

• both for internal and external.

• group for a specific group 1-6.

•

Make the announcement.

•

Hang up.

11 4

Switch from Handset to Speakerphone

To switch from the handset to the speakerphone:

•

While talking on the handset, press the SPKR key

(the LED will light).

•

Place the handset on the cradle.

Switch from Speakerphone to Handset

To switch from the speakerphone to the handset:

•

While talking on the speakerphone, pick up the handset.

•

The speakerphone will deactivate.

Transferring a Call

While speaking to the calling party:

•

Press the TRANS key.

•

Press the programmed key or dial the extension of the station that will receive the call.

•

When the party at the extension answers, or if the extension is in the voice announce mode, announce the caller.

•

Hang up to complete the transfer.

ADVANCED FEATURES

Answering Machine Emulation (AME)

You can monitor/screen a call as the caller is recording a message in your voice mailbox.

When a call is answered by your voice mailbox:

•

Press the pre-programmed Voice Mail key. or

•

Press the Feature key and dial 64 .

•

At the MONITOR VM CALL screen:

•

Select yes to monitor the voice mail.

•

At the MONITORING screen you can choose to just monitor the call or intercept the voice mail message and answer the call.

•

Just listen or press answer to answer the call.

Conference

While on a telephone call:

•

Press the HOLD key.

•

Make the next call.

•

Press a Line key and dial the telephone number. or

•

Dial an extension number.

•

Press the CONF key to establish the conference.

•

To add up to three additional parties:

•

Make the next call.

•

Press a line key and dial the telephone number. or

•

Dial an extension number.

•

Press the CONF key to establish the conference.

•

Repeat the previous steps to add up to three parties. (Four party maximum per conference call).

5

Speed Dial Programming (Personal)

Each station can store up to 20 personal speed dial numbers (bins 00-19).

To program a personal speed dial number:

•

Press the Feature key and dial 1 .

•

Enter the bin number 00-19 .

•

Press show .

•

Press chg .

•

Enter the telephone number to be saved.

•

Press save .

You can also set the outside Line to use. When

LINE ROUTE: x appears:

•

Select chg to change the Line from 1-6 .

•

Press next when you have made your selection.

Personal Speed Dial Bin Locations

11 =

12 =

13 =

14 =

15 =

16 =

17 =

18 =

19 =

Record your personal speed dial numbers below:

00 =

01 =

02 =

03 =

04 =

05 =

06 =

07 =

08 =

09 =

10 =

10

Intercom Call Back

When you call another extension and get a busy signal, do not hang up:

•

Press the Feature key and dial 91 .

When the extension becomes available, the system will call you back.

•

When the system calls you back:

•

Press the SPKR key or lift the handset and you are automatically connected to that extension.

Park (Call Park / Park Answer)

This feature is used to park a call and retrieve a call that is parked.

Calls are parked and retrieved by:

•

Press the Feature key and dial 73 .

•

Dial the extension number where the call is parked.

Save Dialed Number (SDN)

This feature is used to save the telephone number that was just dialed. Once the number is stored it can be recalled by dialing the SDN feature code.

Only one number can be stored at a time.

•

Press the Feature key and dial 51 to save the number.

Do Not Disturb (DND)

Place your extension in a Do Not Disturb state to prevent all calls from ringing at your extension.

To enable or disable Do Not Disturb:

•

Press the Feature key and dial 4 .

Extension Password / Phone Lock

Each extension has a user password that is required to access certain features and lock the station.

•

Press the Feature key and dial 97 .

•

At CHK PSWD: Enter your extension’s password.

•

Default extension password = 0000 .

•

Press show .

To Lock or Unlock the station (prevent outside

(CO) calls from being made from your station):

•

At the LOCK TELEPHONE screen.

•

Press yes to lock the station.

•

Press no to unlock the station.

To change your extension password:

•

At the LOCK TELEPHONE screen.

•

Press pswd .

•

Enter the NEW PSWD: __________________

•

Press save to save the new password.

Extension Feature Status Check

The extension feature status check allows digital telephone users to view the settings and status for all user controlled features.

•

Press the Feature key and dial #8 .

•

Press next to scroll through the following settings: (Default setting listed after =)

•

LNR (Last Number Redial) = Empty or last number dialed.

•

SNR (Saved Number) = No saved number.

•

Day COS (Class of Service) = 0

•

Night COS (Class of Service) = 0

•

Monitor COS (Class of Service) = 5

•

Auto Hold = Deny

•

Phone = Unlocked

•

Voice Call = Allow

•

Call Wait = Deny

•

Paged (Receiving a page) = Allow

•

Busy Ring = Allow

•

XFR Beep = Enable

•

Forced LCR (Least Cost Routing) = N (No)

•

Touch Tone = Off

•

ECF (External Call Forwarding) = Disable

9 6

Flexible Feature Key Programming

Each digital telephone has dual-color Flexible Feature keys that can be programmed as a CO line, extension, or feature. The 12 keys on the right-side of the telephone and the 6 Line keys can be programmed.

To program Flexible Feature keys:

•

Press the Feature key and dial #3 .

•

Select the flexible feature key to be programmed.

•

Press chg .

•

At SELECT FUNCTION , select:

• line : Enter 01-09 (Based on configuration).

• ext : Enter any valid system extension number.

• feat : Press the Feature key, then enter any feature.

•

Press save after making your changes.

Flexible Feature Keys Default

To return Flexible Feature keys to their factory default settings:

•

Press the Feature key and dial 58 .

•

Enter the station password and press show .

•

At FTR KEY RESET press go to reset the flexible feature keys.

Forced Intercom Tone Ringing

When an extension is in the hands-free voice announce mode, intercom calls will not forward. To force the call to forward (i.e. to the voice mailbox), you must activate Forced Intercom Tone Ringing.

•

Dial the extension number and press the

* key.

Forwarding

You can set your telephone to forward calls to another extension, voice mail, or to an external telephone number.

There are multiple call forwarding options to choose from:

•

Press the Feature key and dial 2 .

•

At the CALL FORWARD menu, select the call forward type :

( next - Takes you to the next menu screen)

•

Idle - Forward calls when the ext is idle.

• busy - Forward calls only when the ext is busy.

• direct - Forward all calls directly without ringing the ext first.

• na - (No answer) Forward calls only when the ext is not answered.

• bsy/na - (Busy/No answer) Forward calls when the ext is busy or does not answer a ringing call.

• ext - (External) Forward calls to an external telephone number (i.e. cell or home phone).

External call forwarding (ECF) must be set to allow in the system database.

• folow - (Follow Me) Forward all calls to another ext (i.e. conference room).

•

Enter the extension or external number.

• ext only - When ext (external) is chosen, enter the LINE ROUTE (outside line) to use for forwarding (Line 1-9 / Line 1=default).

•

Press save .

•

Select call forward mode :

• co - CO (outside) calls only.

• icm/co - ICM (internal) and CO (outside) calls.

• icm - ICM (internal) calls only.

•

When na or busy/na is selected:

•

Press chg to change the no answer timer .

•

10, 20, 30, 40, or 50 seconds (10=default).

•

Press save .

•

You will hear a confirmation tone and the station will return to an idle state.

Cancel Forwarding

To cancel call forwarding:

•

Press the Feature key and dial 2 .

•

FORWARD DELETE will appear on the screen when forwarding is canceled.

7 8