Highpoint SSD7580 SSD7000 Sery Installation Guide
Highpoint SSD7101A-1, a high-performance PCIe Gen3 x8 NVMe RAID controller, unleashes the full potential of NVMe SSDs with RAID protection and performance optimization. With support for up to 8 NVMe SSDs, it delivers blazing-fast data transfer speeds, making it ideal for demanding applications such as video editing, 3D rendering, and database management. Advanced RAID levels including RAID 0, 1, 5, 6, and 10 ensure data integrity and redundancy, while features like online RAID expansion and migration provide flexibility and scalability.
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SSD7000 Data RAID Installation Setup Guide (Linux)
SSD7000 Data RAID Linux Installation Guide
Contents
HighPoint RAID Management (WebGUI) Installation / Driver Installation
Verification ..........................................................................................................................14
Uninstalling the HighPoint RAID Management Software (WEBGUI & CLI) .............17
4. If you experience any other WebGUI or CLI related problems................................20
SSD7000 Data RAID Installation Setup Guide (Linux)
Overview
This guide includes important hardware/software requirements, installation & upgrade procedures, and troubleshooting tips for using SSD7202, SSD7103,SSD7505,SSD7540,
SSD7101A,SSD7204,SSD7104,SSD7120,SSD6540,SSD6540M,SSD7180,SSD7184,SSD714
0,SSD7502 or SSD7580 NVMe RAID controllers with a Linux operating system.
Prerequisites
This section describes the base hardware and software requirements for the SSD7202/7103/
7101A/7204/7104/7120/6540/6540M/7180/7184/7140 PCIe 3.0 NVMe RAID controllers and
SSD7505/7540/7502/7580 PCIe4.0 NVMe RAID Controllers.
UEFI BIOS settings
This section describes how to configure your motherboard UEFI settings for use with
SSD7202, SSD7103, SSD7505, SSD7502, SSD7540 and SSD7580 NVMe RAID controllers.
Driver Installation
This section covers driver installation, driver upgrade and driver uninstallation procedures for
SSD7202, SSD7103, SSD7505, SSD7540, SSD7101A, SSD7204, SSD7104, SSD7120,
SSD6540, SSD6540M, SSD7180, SSD7184, SSD7140, SSD7502 and SSD7580 NVMe
RAID controllers in a Linux environment.
Management Software Installation
This section explains how to download and install the SSD7202, SSD7103, SSD7505,
SSD7540, SSD7101A, SSD7204, SSD7104, SSD7120, SSD6540, SSD6540M, SSD7180,
SSD7184, SSD7140, SSD7502 and SSD7580 RAID Management Software Suite for Linux distributions. The download includes both the Web RAID Management Interface (WebGUI), and the CLI (Command Line Interface).
Troubleshooting
Please consult this section if you encounter any difficulties installing or using the SSD7202,
SSD7103, SSD7505, SSD7540, SSD7101A, SSD7204, SSD7104, SSD7120, SSD6540,
SSD6540M, SSD7180, SSD7184, SSD7140, SSD7502 and SSD7580 NVMe RAID controllers. It includes solutions and description for commonly reported technical issues.
Appendix
This section describes how to collect troubleshooting information for support cases you have submitted via our Online Support Portal.
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SSD7000 Data RAID Installation Setup Guide (Linux)
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Prerequisites for a Data-RAID Configuration
Though primarily designed to support bootable NVMe RAID volumes, the SSD7202,
SSD7103, SSD7505, SSD7540, SSD7101A, SSD7204, SSD7104, SSD7120, SSD6540,
SSD6540M, SSD7180, SSD7184, SSD7140, SSD7502 and SSD7580 controllers can be used to support data-only NVMe storage configurations. In order to configure a non-bootable
NVMe RAID array, you will need the following:
1. An NVMe SSD must be installed.
You must have at least one NVMe SSD installed into the
SSD7202, SSD7103, SSD7505, SSD7540, SSD7101A, SSD7204, SSD7104, SSD7120,
SSD6540, SSD6540M, SSD7180, SSD7184, SSD7502, SSD7140 or SSD7580 RAID controller.
2. A PCIe 4.0 slot or PCIe3.0 with x8 or x16 lanes.
The SSD7202/7103/7505/7101A/
7204/7104/7120/6540/6540M/7180/7184/7140/7502/7540/7580 must be installed into a PCIe
4.0 slot or PCIe3.0 with x8 or x16 lanes.
3. Your motherboard must have a UEFI BIOS with option ROM settings for third party devices (such as the SSD7202/SSD7103/SSD7505/SSD7540/SSD7502/SSD7580, optical drives and USB flash drives). If this is not configured correctly, the system will fail to load the SSD7000 RAID controller. Please check the SSD7202 , SSD7103 , SSD7505
SSD7540 , SSD7502 and SSD7580 compatibility lists for recommended motherboards.
4. Secure Boot must be disabled.
The SSD7202/7103/7505/7502/7540/7580 UEFI capability has not been signed and certified. If Secure Boot is enabled, the motherboard will not recognize the SSD7000 controller, and you will be unable to proceed with installation.
5. Make sure any non-HighPoint drivers are uninstalled for any SSD’s hosted by the
SSD7000 series RAID controllers.
Drivers provided by 3rd party software and manufacturer may prevent the SSD7000 from functioning properly
Warnings:
1) Failing to remove the controller and SSD’s when uninstalling the driver may result in data loss.
2) Always make sure the SSD7000 driver is installed before moving a SSD7000 series NVMe RAID controller & RAID array to another Linux system.
Linux distributions will always load the default NVMe support after the SSD7000 driver has been uninstalled, or if it detects the present of a card when no driver has been loaded
– this driver will only recognize the NVMe SSD’s as separate disks.
SSD7000 Data RAID Installation Setup Guide (Linux)
If the SSD’s are recognized separately, any data they contain may be lost – including
RAID configuration data.
UEFI BIOS Settings
Note ： Only SSD7103/7202/7502/7505/7540/7580 needs to be set
Different motherboards will provide different UEFI-related BIOS settings. Please consult your motherboard’s user manual for more information. This section provides examples using a SuperMicro X11DAi-N motherboard.
1. Boot the system and access the motherboard BIOS menu.
2. Under " Advanced->PCIe/PCI/PnP Configuration-> , change “CPUx Slot x
PCI-E OPROM " to " EFI ". “ x ” represents the PCIE slot assignment. For this example, the SSD7103 is installed into “CPU1 Slot 1”.
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3. Disable " Secure Boot ", and set " Attempt Secure Boot " to " Disabled ".
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SSD7000 Data RAID Installation Setup Guide (Linux)
Driver Installation
Installing the Open Source Driver
1. Power on the system and boot the Linux distribution.
2. Open a system terminal with root privileges, and verify that the
SSD7202,SSD7103,SSD7505,SSD7540,SSD7101A,SSD7204,SSD7104,SSD7120,
SSD6540, SSD6540M, SSD7180, SSD7184, SSD7140, SSD7502 or SSD7580 controller is detected by using the following command: lspci
Example screenshot (SSD7101A/7104/7120/6540/6540M):
SSD7204 ：
SSD7000 Data RAID Installation Setup Guide (Linux)
SSD7184/7180:
SSD7140:
SSD7103 ：
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SSD7202:
SSD7000 Data RAID Installation Setup Guide (Linux)
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SSD7505:
SSD7540:
SSD7000 Data RAID Installation Setup Guide (Linux)
SSD7502:
SSD7580:
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Additionally, you can verify that the NVMe drivers are detected by using the following command: fdisk -l
Example screenshot (SSD7101A-1):
SSD7000 Data RAID Installation Setup Guide (Linux)
3. Download the appropriate driver from the Software Downloads web page ：
SSD7202 ： https://highpoint-tech.com/USA_new/series-ssd7202-download.htm
SSD7103 ： https://highpoint-tech.com/USA_new/series-ssd7103-download.htm
SSD7505: https://highpoint-tech.com/USA_new/series-ssd7500-download.htm
SSD7101A-1: https://highpoint-tech.com/USA_new/series-ssd7101a-1-download.htm
SSD7104: https://highpoint-tech.com/USA_new/series-ssd7104-download.htm
SSD7204: https://highpoint-tech.com/USA_new/series-ssd7204-download.htm
SSD7120: https://highpoint-tech.com/USA_new/series-ssd7120-download.htm
SSD6540: https://highpoint-tech.com/USA_new/series-ssd6540-download.htm
SSD6540M: https://highpoint-tech.com/USA_new/series-ssd6540m-download.htm
SSD7180: https://highpoint-tech.com/USA_new/series-hpc-download.htm
SSD7184:
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SSD7000 Data RAID Installation Setup Guide (Linux) https://highpoint-tech.com/USA_new/series-hpc-download.htm
SSD7140: https://highpoint-tech.com/USA_new/series-ssd7140-download.htm
SSD7540: https://highpoint-tech.com/USA_new/series-ssd7500-download.htm
SSD7502: https://www.highpoint-tech.com/USA_new/series-ssd7502-overview.html
SSD7580: https://www.highpoint-tech.com/USA_new/series-ssd7580-download.htm
4. Using the system terminal with root privileges, browse to the directory where the driver download, and enter the following commands to extract the Linux Open Source Driver software package: tar zxvf HighPoint_NVMe_G5_Linux_Src_vx.x.xx_xx_xx_xx.tar.gz
Note: The driver revision shown in the screenshots may not correspond with current software releases. Please make sure to download the latest driver updates from the product’s Software Updates page.
5. Install the Open Source Driver using the following command sh hptnvme_g5_linux_src_vx.x.xx_xx_xx_xx.bin
or
./hptnvme_g5_linux_src_vx.x.xx_xx_xx_xx.bin
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SSD7000 Data RAID Installation Setup Guide (Linux)
6. After the driver installation is complete, the system will prompt you to restart to make the driver take effect.
Manually restart the system.
7. After the distribution as rebooted, open the system terminal with root privileges and check the driver status using the following command: dmesg | grep hptnvme
The following screenshot shows driver v1.2.13.
Additionally, you can check the NVMe driver using the following command: fdisk –l
Updating the Driver
As of May 2020, current open source driver releases include our Auto-Compile feature – auto compile checks the kernel version each time the system is booted to ensure compatibility. If a new kernel is detected, Auto Compile will check our online database for required updates and automatically compile a new driver.
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SSD7000 Data RAID Installation Setup Guide (Linux)
The latest Open Source driver is available from the SSD7202, SSD7103, SSD7505,SSD7204,
SSD7101A, SSD7104, SSD7120, SSD6540, SSD6540M, SSD7180, SSD7184, SSD7140,
SSD7540, SSD7502 and SSD7580 Software Downloads web pages. If you want to manually update using this download, please follow the procedure below.
1. Prerequisites a. Ensure that SSD7202/SSD7103/SSD7505/SSD7101A/SSD7204/SSD7104/SSD7120/
SSD6540/SSD6540M/SSD7180/SSD7184/SSD7140/SSD7540/SSD7502/SSD7580 is installed into the motherboard.
b. Open the system terminal with root privileges to check the current driver version by using the following command: dmesg | grep hptnvme .
The screenshot below shows driver version v1.2.13 is installed:
2. Updating the driver a. Open the directory where the latest driver version is located and open the system terminal with root privileges. Execute the following commands to complete the installation. The illustrated driver version is v1.2.14.
b. Extract the Linux Open Source Driver software package using the following command: tar zxvf HighPoint_NVMe_G5_Linux_Src_vx.x.xx_xx_xx_xx.tar.gz
c. Make sure the system has an active internet connection. To manually install the latest
Open Source Driver, open the system terminal with root privileges and enter the following command:
./hptnvme_g5_linux_src_vx.x.xx_xx_xx_xx.bin
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SSD7000 Data RAID Installation Setup Guide (Linux) d. After the driver installation is complete, the system will prompt you to restart to allow the new driver to take effect. Please manually restart the system.
Note: for more information about this procedure, please consult the readme file included with each Open Source download.
e. Once the distribution has rebooted, open the system terminal with root privileges and check the current driver version using the following command dmesg | grep hptnvme .
The screenshot below shows driver v1.2.14 is installed: f. Open the WebGUI to make sure it can connect to the controller and recognize the
NVMe SSD’s/RAID array.
g. As shown below, the new driver has been successfully installed and loaded at bootup
– the WebGUI can connect to the controller and recognize the SSD’s and RAID array:
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SSD7000 Data RAID Installation Setup Guide (Linux)
Uninstalling the Driver
1. Prerequisites a. Power off the system and remove the SSD7202/SSD7103/SSD7505/SSD7101A/
SSD7204/SSD7104/SSD7120/SSD6540/SSD6540M/SSD7180/SSD7184/SSD7140/
SSD7540/SSD7502/SSD7580 from the motherboard.
Note: failing to remove the controller and SSD’s when uninstalling the driver may result in data loss.
The Linux distribution will load the default NVMe support after the SSD7000 driver has been uninstalled – this driver will only recognize the
NVMe SSD’s as separate disks.
2. To uninstall the driver: b. Open the system terminal with root privileges. Enter the following commands to uninstall the driver: hptuninhptnvme c. Press ’ Y ’ to confirm.
d. After uninstalling the driver, manually reboot the system.
e. After the distribution has rebooted, open the system terminal with root privileges.
And enter the following command to check the driver status: lsmod | grep hptnvme f. If the system does not display information about “ hptnvme ”, the driver has been successfully uninstalled.
HighPoint RAID Management (WebGUI) Installation
/ Driver Installation Verification
The HighPoint RAID Management software is used to configure and monitor the
SSD7202/SSD7103/SSD7505/SSD7101A/SSD7204/SSD7104/SSD7120/SSD6540/
SSD6540M/SSD7180/SSD7184/SSD7140/SSD7540/SSD7502/SSD7580 driver.
Download the HighPoint RAID Management software package from the HighPoint website:
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SSD7000 Data RAID Installation Setup Guide (Linux)
SSD7202 ： https://highpoint-tech.com/USA_new/series-ssd7202-download.htm
SSD7103 ： https://highpoint-tech.com/USA_new/series-ssd7103-download.htm
SSD7505: https://highpoint-tech.com/USA_new/series-ssd7500-download.htm
SSD7101A-1: https://highpoint-tech.com/USA_new/series-ssd7101a-1-download.htm
SSD7104: https://highpoint-tech.com/USA_new/series-ssd7104-download.htm
SSD7204: https://highpoint-tech.com/USA_new/series-ssd7204-download.htm
SSD7120: https://highpoint-tech.com/USA_new/series-ssd7120-download.htm
SSD6540: https://highpoint-tech.com/USA_new/series-ssd6540-download.htm
SSD6540M: https://highpoint-tech.com/USA_new/series-ssd6540m-download.htm
SSD7180: https://highpoint-tech.com/USA_new/series-hpc-download.htm
SSD7184: https://highpoint-tech.com/USA_new/series-hpc-download.htm
SSD7140: https://highpoint-tech.com/USA_new/series-ssd7140-download.htm
SSD7540: https://highpoint-tech.com/USA_new/series-ssd7500-download.htm
SSD7502: https://www.highpoint-tech.com/USA_new/series-ssd7502-overview.html
SSD7580: https://www.highpoint-tech.com/USA_new/series-ssd7580-download.htm
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SSD7000 Data RAID Installation Setup Guide (Linux)
1. Using the system terminal with root privileges, browse to the directory where the software download, and enter the following commands to extract the management software package: tar zxvf RAID_Manage_Linux_v2.x.x.x_x_x_x.tgz
Note: The driver revision shown in the screenshots may not correspond with current software releases. Please make sure to download the latest driver updates from the product’s Software Updates page.
2. Install the HighPoint RAID management software (WebGUI & CLI) using the following command:
./ RAID_Manage_Linux_v2.x.x_x_x_x.bin
3. After the software is installed, open the WebGUI to make sure it can connect to the
SSD7000 series RAID controller or enclosure.
4. You can also check the controller using the CLI (command line interface).Using the system terminal, enter the following command: hptraidconf
For more information about the CLI, please download the guide: Link .
5. If the WebGUI/CLI can connect to the controller and recognized the NVMe SSD’s, the driver has been installed and is functioning normally:
SSD7103/7505/7101A/7204/7104/7120/6540/6540M/7180/7184/7140/7540/7580:
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SSD7000 Data RAID Installation Setup Guide (Linux)
SSD7202/7502 ：
Uninstalling the HighPoint RAID Management
Software (WEBGUI & CLI)
Open the system terminal with root privileges. Enter the following commands to uninstall the driver: dpkg -r hptsvr (or rpm -e hptsvr-https)
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Enter the following command to check if the WebGUI has been removed successfully: hptraidconf after uninstall:
SSD7000 Data RAID Installation Setup Guide (Linux)
Troubleshooting
WebGUI
1. The WebGUI fails to install
If you use an Ubuntu system, the system may prompt you about the lack of a readline5 package when installing the WebGUI – this will interrupt the installation process.
Solution : a. With root permissions enabled, you can use the following command to load readline5 at using a terminal, and will be allowed to install the WebGUI: apt-get install libreadline5 b.
Once complete, restart the WebGUI installation procedure.
2. The WebGUI cannot connect to the controller
If you are unable to access the SSD7000 series RAID controller or enclosure using the
WebGUI:
18 a. WebGUI service did not start successfully .
Solution ：
Start the WebGUI by opening the system terminal with root privileges and entering the following command: hptsvr b. The driver cannot be compiled.
SSD7000 Data RAID Installation Setup Guide (Linux)
Solution ：
1. Make sure at least one NVMe SSD’s has been installed into the SSD7000 series
RAID controller or enclosure.
2. Make sure motherboard can recognize the SSD7000 device and display NVMe information during the BIOS post.
3. If you use a CentOS system, open the system terminal with root privileges and enter the following command to install “elfutils-libelf-devel”: yum install elfutils-libelf-devel
Once complete, install the SSD7000 driver once more.
4. If you use an Ubuntu/Debian system, open the system terminal with root privileges and enter the following command to install “libelf-dev”: yum install libelf-dev
Once complete, install the SSD7000 driver once more.
3. Fail to compile gcc, make and other driver files.
When installing the driver, due to various factors, driver files such as gcc and make cannot be compiled, thus interrupting the driver installation process:
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This problem can be caused by ： a. The system is not connected to a network (internet connection)
Solution ： a. Double check the system’s internet connection b. Once confirmed, reinstall the driver.
b. System process is occupied/busy
Solution ：
Open the system terminal with root privileges and enter the following command: apt-get update
This will prompt the system to release the process and update the download source. Install the driver again after the system process has been released.
SSD7000 Data RAID Installation Setup Guide (Linux)
4.
If you experience any other WebGUI or CLI related problems
, please submit a support ticket using our Online Support Portal , which includes a description of the problem in as much detail as possible, and upload the following:
Collect the following Log files: pci.log, drivermod.log, hptdrv.log, kernel.log
Please click the following
for more information about locating and collecting these logs. More information is also available in the Appendix section, starting on page 19.
Controller and Drive Detection Issues
If the system is unable to detect the controller or SSD’s, make sure to remove all NVMe devices from the system that is not related to the SSD7000 series RAID controller or enclosure during the troubleshooting process. The presence of other NVMe devices may interfere with the detection of the SSD7000 device.
If you experience any other controller related problems, please submit a support ticket using our Online Support Portal , which includes a description of the problem in as much detail as possible.
Please check the Appendix , starting on page 22 – providing system logs, screenshots and other information about your system will enable our Support Department resolve your support issue as quickly and efficiently as possible.
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SSD7000 Data RAID Installation Setup Guide (Linux)
Appendix
When submitting s support ticket via our Online Support Portal, the following information will help out Support Department diagnose and resolve your issue as quickly and efficiently as possible.
How to collect Log information in WEBGUI
01. Start the WEBGUI, Diagnostic view will appear when Driver or HPT card does not effect, you can see the system information and HPT Product information in this view;
Click ' Save Logs ', your log information will be collected. ' Logs Location ' will display the location of the saving path.
02. You can also click ' Help ' → ' Diagnostic ' to enter the diagnostic view.
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SSD7000 Data RAID Installation Setup Guide (Linux)
Enter the Diagnostic view, click ' Save Logs ', your log information will be collected.
' Logs Location ' will display the location of the saving path.
How to collect Log information in CLI
01. Execute the command ‘ hptraidconf’ to enter the CLI ;
02. Execute the command ‘diag’ in CLI , your log information will be collected.
If you have problems in use, please submit the log to our online service
( https://www.highpoint-tech.com/websupport/ ).
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