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Instruction Manual - SLE40i with etronic 3D flame technology
This product is only suitable for well insulated spaces or occasional use.
To be left with the customer after demonstrating the features of the Solution SLE40i electric fire.
The complete installation must be carried out in accordance with current Standards and Local Codes. The instructions in this manual must be followed to ensure safe operation of the appliance. It should be noted that the requirements and this publication may be superseded during the life of the Fireplace - please refer to www.solutionfires.co.uk for up-to-date instructions.
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
March 2020 - V1.2
02
Contents
Important Safety Advice..............................................................................................................................
03
Installation & Operating Instructions...........................................................................................................
05
Installation.....................................................................................................................................................
05
Technical Data.............................................................................................................................................
09
Remote Control Operation Instructions.....................................................................................................
11
Powering the Fire..........................................................................................................................................
12
Target Temperature Setting........................................................................................................................
12
Heater Operation.........................................................................................................................................
12
Flame Operation..........................................................................................................................................
13
Fuel Bed Brightness Operation....................................................................................................................
13
Flame Brightness Operation........................................................................................................................
13
Setting the Time and Day (24 Hour Clock)................................................................................................
14
Setting the Weekly Timer..............................................................................................................................
14
Thermal Safety Cut-Out...............................................................................................................................
15
Light Emitting Diode.....................................................................................................................................
15
Battery Replacement Remote Control......................................................................................................
15
Troubleshooting............................................................................................................................................
16
Cleaning, Servicing and Maintenance......................................................................................................
16
Correct Disposal of this Product..................................................................................................................
17
Solution Fires Warranty..................................................................................................................................
17
Replaceable Parts........................................................................................................................................
18
Wiring Diagram.............................................................................................................................................
19
Important Safety Advice
When using electrical appliances, basic precautions should be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
WARNING: If the appliance is damaged, check immediately with your retailer before installation
and operation. The heater must not be used if any part of it is damaged.
WARNING: In order to avoid overheating, do not cover the heater. The heater must not be located
immediately below, above or in front of a fixed socket outlet or electrical connection box.
WARNING: Do not use this heater in small rooms when they are occupied by persons not capable
of leaving the room on their own, unless constant supervision is provided.
covered or has a ‘Do not cover label’. Do not cover or obstruct in any way the heat
outlet grille. Overheating will result if the appliance is accidentally covered.
WARNING: Do not place material or garments on the appliance, or obstruct the air circulation
around the appliance, for instance by curtains or furniture, as this could cause overheating and a
fire risk.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out,
this appliance must not be supplied through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off by the utility.
CAUTION: Some parts of this appliance around the heater grill can become very hot and cause
burns. Particular attention has to be given where children and vulnerable people are present.
CAUTION: The heater must not be positioned or used where it may come into contact with water,
for example but not exclusively, in wet rooms, bathrooms, swimming pools, laundries or used to dry
clothes.
CAUTION: Some parts of this appliance can become very hot and cause burns.
CAUTION: Only control the appliance using the manual operations or the supplied remote control
described in this manual. Do not use this heater with a programmer, timer, separate remote
control system or any other device that switches the heater on automatically.
In the event of a fault unplug the heater.
Unplug the appliance when not required for long periods.
This appliance is supplied with a power lead complete with a moulded 13 Amp UK three-pin plug
to connect into a standard UK socket outlet. This appliance must be earthed. The plug must be
easily accessible after siting the appliance. Should a new fuse be required, consult a competent
person to establish the reason for the fuse failing. Only once the fault is rectified should a new
13A fuse be inserted into the plug.
Use only a dry duster or vacuum cleaner with brush attachment to clean the appliance. Never
use abrasive cleaners, water, steam cleaners or aerosols on or near the appliance.
03
04
This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given instruction concerning use of the appliance in a safe way or are supervised and
understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be carried out by children without supervision.
Children of less than 3 years should be kept away from the appliance unless continuously supervised.
Children aged from 3 years to 8 years shall only switch on/off the appliance provided that it
has been placed or installed in its intended normal operating position and they have been given
instruction concerning use of the appliance in a safe way or are supervised and understand the
hazards involved.
Children aged over 3 and less than 8 years shall not plug in, regulate, clean nor maintain the
appliance.
Children of any age should not be permitted to play with the appliance or its controls.
If the supply cord is damaged, switch off the mains power at the wall socket immediately. It must
be replaced by the manufacturer, its service agent or a similarly qualified person in order to
avoid a hazard.
Do not use the appliance in rooms with explosive gas (e.g. petrol) or while using inflammable glue
or solvent (e.g. when gluing or varnishing parquet floors, PVC etc.)
Do not insert any objects into the appliance.
This appliance must be connected to a 220/240V AC 50Hz supply.
Remote Control Battery Warning:
Only adults should handle the batteries. Do not allow a child to use the remote control unless the battery cover is securely attached to the battery compartment. All batteries must be disposed of at your local recycling point.
Box Contents:
Please check that the following components are included within the box. If anything is missing or damaged, please contact the retailer and do not use the appliance until you have everything.
Appliance with trailing kettle-type socket.
Kettle-type lead with moulded 13 Amp plug.
Remote control hand set.
Stability/fixing system.
Instruction manual.
Installation & Operating Instructions
Installation Requirements
Before commencing installation of the unit consideration should be given to the following: appliance. The socket must be accessible at all times and must not be placed directly behind the unit.
1. Read these instructions thoroughly.
2. Chamber/opening dimensions.
MIN 420mm(W)x570mm(H)x75mm(D)
MAX440mm(W)x580mm(H)xNO MAX DEPTH
DO NOT INSTALL THE APPLIANCE
DIRECTLY ON CARPET OR SIMILIAR
SURFACES WHICH MAY RESTRICT
AIR CIRCULATION.
3. Open chimney/flue must be blocked off to
prevent downdrafts and chimney draw.
Unpacking & Testing
4. You will need the suitable tools.
INSTALLATION & OPERATING INSTRUCTIONS
5. You will need the suitable wall plugs for the
stability system eyelet.
and prior to installing the unit, test the unit by plugging the power supply into a conventiently y
7. A 13 amp, 240 Volt socket capable of
2.
accommodating a maximum load of 2050
watts must be available close to the
Before commencing installation of the unit considerlocated 13 amp earthed socket and run
Read these instructions in conjunction with the through the controls. Your appliance is supplied
3.
with the following items:
• Remote Control (2xAAA Batteries included) prevent downdrafts..
4.
You will need the tools of the trade.
1.
2.
3.
6.
Installation Preparation
IMPORTANT - Removing Second
Canopy
INSTALLATION REQUIREMENTS ation should be given to the following:
5.
6.
moisture.
Before commencing installation of the unit consider-
5.
You will need the suitable wall plugs for the
INSTALLATION & OPERATING INSTRUCTIONS
6.
Before installing the SLE40, determine
2.
3.
frames supplied by Capital. The SLE40i
Select a location that is not prone to moisture.
without canopy
Cast iron frame with
INSTALLATION & OPERATING INSTRUCTIONS
Select a location that is not prone to
removed; (Fig. 2);
Select a location that is not prone to
3. The SLE40i with just Primary Canopy is
Fig.1
Fit fire with secondary
A 13 amp, 240 Volt socket capable of
Read these instructions in conjunction with the appliance. The socket must be accessible at all times and must not be placed directly behind the unit.
y
Fit fire with secondary canopy removed the power supply into a conventiently located 13 accomodating a maximum load of 2050 remove the second Canopy when using the cast iron fire frames with the SLE40i.
1. Remove 2 bright steel screws on each
side of the fire with a screw driver (Fig. 2);
2. Pull the Canopy forward after screws are y
Your Appliance is supplied with the following items: behind the unit.
• Remote Control (2xAAA Batteries included)
Chamber/opening dimensions.
MIN 420mmWx570mmHx75mmD
MAX440mmWx580mmHxNO MAX DEPTH
The Fireplace is designed to fit with various frames supplied by Capital. The second Canopy is assembled Open chimney/flue must be blocked off to prevent downdrafts..
You will need the tools of the trade.
onto the product as default seeting from factory.
Pls. follow the steps below to remove the second Canopy.
4.
5.
Carefully remove the unit from the packaging and
You will need the suitable wall plugs for the
stability system eyelet.
1. Removing 2pcs white screws on each side panels
with a screw driver (Fig. 2);
7.
shown in Fig. 3 watts must be available close to the appliance. The socket must be accessible at all times and must not be placed directly behind the unit.
DO NOT INSTALL THE APPLIANCE DIRECTLY
ON CARPET OR SIMILIAR SURFACES WHICH
MAY RESTRICT AIR CIRCULATION.
UNPACKING & TESTING
3. The Fireplace with just Primary Canopy as shown
(Fig. 3)
NOTE:
Fig.2
For the Fireplace is fit with or without Second
Canopy Pls. refer to Frames Insatllation.
1. Removing 2pcs white screws on each side panels
with a screw driver (Fig. 2);
2. Pulling the Canopy out after screws are removed;
(Fig. 2);
3. The Fireplace with just Primary Canopy as shown
Carefully remove the unit from the packaging and prior to installing the unit, test the unit by plugging the power supply into a conventiently located 13 amp grounded socket.
NOTE: For the Fireplace is fit with or without Second
Canopy Pls. refer to Frames Insatllation.
Primary Canopy
4
Fig.3
Primary Canopy
05
Your Appliance is supplied with the following items:
• Remote Control (2xAAA Batteries included)
4
The Fireplace is designed to fit with various frames supplied by Capital. The second Canopy is assembled onto the product as default seeting from factory.
Pls. follow the steps below to remove the second Canopy.
1. Removing 2pcs white screws on each side panels
with a screw driver (Fig. 2);
2. Pulling the Canopy out after screws are removed;
(Fig. 2);
3. The Fireplace with just Primary Canopy as shown
(Fig. 3)
NOTE: For the Fireplace is fit with or without Second
Canopy Pls. refer to Frames Insatllation.
4
Primary Canopy
1
2
3
5
4
6
06
Installation Instructions
Installation
1. Centrally and in-line with the top of the
fireplace opening, drill and plug a hole and
fit the eyelet (supplied) in the rear wall of the
chamber. Ensure the fittings you use are
suitable for the structure into which you are
fitting the eyelet. (Fig. 5)
2. Stick the provided foam gasket on the back
of flanges. (Fig. 6)
3. Position the appliance in front of the fireplace
opening and connect the power cables,
ensuring no power cables are pinched or
trapped. The trailing socket can be located
to the left or right of the appliance.
4. Thread the steel cable of the stability system
through the left hand hole (1)in the front of
the appliance, loop it through the eyelet
(2) and bring the loose end back through the
right hand hole (3) in the front of the
appliance. Thread again through hole (4)
and bring the loose end back through the
hole (5). (Fig. 7)
5. Without damaging the surface on which the
appliance is to be fitted move the appliance
into position, gently pulling the steel cable.
Do not pull the cable too tightly. The stability
system is a safety feature to prevent the fire
from falling fowards.
6. Pull the cable and insert the loose end into
hole (6). Cut off the excess cable length
with wire cutters if the wire is too long, leaving
enough to enable possible future removal if
required.
7. As an alternative method of providing
stability, it is possible to screw fix the
appliance to the wall or back panel through
the flanges. Take care when drilling to ensure
that the edges of the opening are not
“blown”.
Fig.5
Fig.6
Foam Gasket
1
Fig.7
1
2
2
3
5
4
6
3
5
4
6
Installation Instructions
Installation - Frames
Capital Fires provide alternative Frames for the appliance. Fitting methods are shown below.
Fig.8
Frame Style One
Pressed Steel Trim & Fret (ensure the second canopy is in place)
1. Unpack the frame from its packaging.
2. Put the frame towards the appliance.
Magnets are on the back of the frame to hold it in place.
3. Line up the frame and appliance by slightly moving to left or right. (Fig.8)
Fig.9
Frame Style Two
Trim & Fret (ensure the second canopy is in place)
1. Unpack the frame from its packaging.
2. Put the frame towards the appliance.
Magnets are on the back of the frame to hold it in place.
3. Line up the frame and appliance by slightly moving to left or right. (Fig.9)
4. Place the fret in front of the appliance
(Fig.10)
5. Put the ash pan cover in place (Fig.11)
Fig.10
Fig.11
07
08
Installation Instructions
Installation - Frames Continued
Frame Style Three
Cast Iron Fire Frame
1. Unpack the frame from its packaging.
2. Ensure the second canopy is removed from the
fire. (Fig.3)
3. Bend forwards the two Capital Fireframe tabs to
accept the hooks fitted to the frame. (Fig.12)
4. Hook the frame into the holes of bends. Ensure
that the hooks engage in the holes with the
weight of the fireframe being borne by the floor
or hearth. (Fig. 13, Fig. 14 & Fig.15)
5. Now fit the Fireframe and screw in the two
retaining screws (supplied) at the bottom of
Fireframe behind the ash pan cover. (Fig.16)
Take care not to scratch the back panel.
6. Put the ash pan cover in place (Fig.17)
Take care not to scratch the hearth.
Fig.15
Fig.16
Fig.17
Fig.12
Fig.13
Fig.14
Fig.18
485
600
600
74
74
562
562
407
407
133
133
Note: Dimensions stated are in millimetres unless otherwise stated and may be subject to a small tolerance.
Technical Data
Voltage
Max Power
No Heater
Motor Heater
Gross Weight (kgs)
Efficiency Rating
220-240V AC ~50-60 Hz
1700-2000W
10W
12W
10.5kg
A
Commissioning and Handover
On completion of the installation:
• Ensure that the operating instructions for the unit are left with the customer.
• Ensure to advise the customer on the correct use of the appliance and how to isolate the unit
when required.
• Advise the user what to do should smoke or fumes be emitted from the unit.
09
10
Technical Parameters
Information requirements for electric local space heaters
Model identifier(s): SLE40i
Item Symbol Value
Heat output
Nominal heat output
Minimum heat output
(indicative)
Maximum continuous heat output
Auxiliary electricity consumption
At nominal heat output
At minimum heat output
In standby mode
Contact details
P
P nom
P min max,c el el el max min
SB
2.0
1.0
2.0
N/A
N/A
0.45
Unit kW kW kW kW kW
W
Item Unit
Type of heat input, for electric storage local space heaters only (select one)
[no] manual heat charge control, with integrated thermostat manual heat charge control with room and/or outdoor temperature feedback electronic heat charge control with room and/or outdoor temperature feedback
[no]
[no] fan assisted heat output [no]
Type of heat output/room temperature control
(select one) single stage heat output and no room temperature control
[no]
[no] Two or more manual stages, no room temperature control with mechanic thermostat room temperature control with electronic room temperature control electronic room temperature control plus day timer electronic room temperature control plus week timer
[no]
[no]
[no]
[yes]
Other control options (multiple selections possible) room temperature control, with presence detection
[no] room temperature control, with open window detection with distance control option with adaptive start control with working time limitation with black bulb sensor
[yes]
[no]
[no]
[no]
[no]
Capital Fireplaces Ltd, Units 12-17 Henlow Trading Est, Henlow, Bedfordshire SG16 6DS
Operational Instructions
Fig.19
OFF
MANUAL
ON/OFF
SWITCH
0
ON I
! NOTE: The unit can be operated by supplied remote control only. For the unit to operate, the manual ON/OFF switch, located on the leftside of the switch panel must be switched to the “I” position.
Behind the screen a red light will illuminate when the fire is plugged in, the wall socket switch is on and the manual on/off switch is on. The red light will remain illuminated for 10 seconds to prove there is power to your fire.
Remote Contol Buttons and Display
LCD
DISPLAY
AUT
ON
OFF ..
F
C su MO TU WE TH FR SA
+ POWER
BUTTON
TIME SETTING
BUTTON
HEATER
BUTTON
FLAME PICTURE
BUTTON
TEMP -/MINUS
BUTTON
TEMP +/PLUS
BUTTON
TIMER MODE
BUTTON
FUEL BED
BRIGHTNESS
FLAME
BRIGHTNESS
TIMER
THEMOSTAT
HEATER
FLAME PICTURE
BRIGHTNESS
BATTERIES LEVEL
AUT
ON
OFF ..
F
C su MO TU WE TH FR SA
FUNCTION
DIGITAL DISPLAY
TIME
WEEK
! NOTE: Before attempting any operation with the remote, press and slide the battery door (on the back of remote) open and insert two AAA batteries, checking that the + and - ends of the battery match inside the battery compartment, close the battery door.
11
Lorem ipsum
12
Operation Continued - Remote Control
NOTE: The unit may emit a slight, harmless odour and smoke when first used. This odour & smoke is normal and it is caused by the internal heating of the internal heater parts and will not occur again.
NOTE: The functions below can be controlled by Remote Control only. Ensure the manual ON/OFF switch is switched to the “I” or “on” position. It is essential that the handset is pointed towards the fire in order to control it.
Fig.22
Powering the Fireplace
Press the Power button to turn on the fire and supply power to all functions of the fireplace and put the fireplace in a standby mode and the current temperature setting will be shown on the display.
Press the Power button again to turn off all functions.
NOTE: All previous setting are held in memory, so the next time you power up the fireplace, the unit will turn on with the same settings.
Target Temperature Setting +
Adjust the temperature to the desired setting (15° to 30°C Range)
Fig.23
NOTE: The target temperature must be above the room temperature for the heating function to operate.
Heater Operation
Press the Heater button to select Full Heat (2000W) and H02 with the flame symbol will be displayed -see Fig 23. Press the Heater button again to select Half Heat (1000W) and H01 with the flame symbol will be displayed -see Fig 24.
NOTE: On either heat setting, the heat function will turn off when the room temperature reaches the target temperature. The heat function will automatically restart when the room temperature drops 3°C below the target temperature.
Press the Heater button again to turn off the Heater function.
Fig.24
IMPORTANT NOTE: The fan will run for approximately 10 seconds after the Heating function is turned off to remove any residual heat for the unit to protect the control components from any potential overheating. Do not press heater buttons again as this will turn the heat back on.
Open Window Device function:
(additional hidden functions)
This appliance has open window detection function, when the heater is on operation (H1 or H2), once the ambient temperature drops 5°C within 10 minutes,the appliance will turn off automatically.
Close the window or turn off any cooling items, push on remote control to restart the appliance.
Operation Continued
Flame Operation
By pressing the Flame Picture button, you can select from four different Flame Picture options -see Fig 25:
-No Flame Picture
FE Flame & Fuel Bed - (Icon is on LCD screen)
-E Fuel Bed Only - (Icon is on LCD screen)
FFlame Only- (Icon is on LCD screen)
Fig.25
NOTE: When one of these modes has been selected, this mode will be the default mode when the unit is turned on by manual or remote operation.
NOTE: Heater can only be turned ON when either the flame and/or fuel bed (F or E) is ON.
NOTE: If the appliance is turned off when ‘- -’ no flame picture has been selected, then no flame picture will appear when turning the fire back on. Simply press the flame operation button again to see your fire operate.
Fig.26
Fuel Bed Brightness Operation
The brightness setting of the Fuel Bed can also be adjusted by pressing the Brightness button to select from the following levels - see Fig 26:
H = High Maximum Setting
C = Central Intermediate Setting
L = Low Minimum Setting
NOTE: Icon flashes on LCD screen when the brightness is being adjusted.
Flame Brightness Operation
The brightness setting of the Fuel Bed can also be adjusted by pressing the Brightness button to select from the following levels-see Fig 27:
H = High Maximum Setting
C = Central Intermediate Setting
L = Low Minimum Setting
NOTE: Icon flashes on LCD screen when the brightness is being adjusted.
Fig.27
13
14
Operation Continued
Setting the Time & Day (24 Hour Clock)
1. Press the Power button to turn the unit on.
2. Press & hold the Time Setting button for two
seconds to display the time & day see Fig 28 (no numbers
shown as time not set).
3. Press the Time Setting button & the day setting triangle will
flash. (Fig. 29)
Fig.28
Fig.29
Fig.30
Fig.31
5. Press the Time Setting button & the hour setting will flash.
+
6. Press the Time Setting button & the minute setting will flash.
+
7. Press & hold the Time Setting button to set the time and to
exit the time/date set-up.
Setting the Weekly Timer
The Timer allows for two ON/OFF periods (P1/P2) for each day of the week and the timer can be set using the following procedure.
NOTE: Please ensure that the handset is pointing towards the flame picture, and the fire is on during all the steps below.
1. Press the Power button to turn the unit on.
2. Press and hold the Timer Mode button for two
seconds to enter the timer settings.
3. Press the Time Setting button to select the day to
programme.
4. The settings for the 1st ON/OFF period (1) for Monday will be
shown with the 1st ON time and hour setting flashing - see
+
Fig.31
Fig.32
the Time Setting button to select the minute setting.
With the minute setting flashing, adjust the minute setting using
the + buttons.
6. Press the Time Setting button and the display will move to
the 1st OFF time setting - see Fig 32.
7. Repeat steps 2 and 3 to set the 1st OFF time.
8. Press the Time Setting button and the display will move
to the 2nd ON/OFF period (2) with the 2nd ON time setting
displayed.
9. Repeat steps 2 to 5 to set the 2nd ON/OFF period - see Fig 33.
10. Press the Time Setting button and the display will move
to the 1st ON/OFF period (1) for Tuesday with the 1st ON time
setting displayed.
11. Repeat steps 2 to 8 for Tuesday’s settings and repeat this
process for Wednesday to Sunday’s settings, or for the days
you wish to programme.
12. Having confirmed Sunday’s settings, exit the timer settings
by not using the remote for 10 seconds and the unit will
default into normal operating mode.
13. To activate the timer settings, press the Timer Mode button
until the timer symbol is displayed on the screen - see Fig 34.
Fig.33
Fig.34
NOTE: The time & day must be set before the Timer Mode can be activated.
The unit can still be operated normally when in the timer mode using the Heater function.
Battery Replacement
Remote Control
Battery information - see Fig. 35
1. Slide open the battery cover on
the back of the remote control
2. Install AAA batteries into the
remote control
3. Replace the battery cover
Thermal Safety Cut-Out
A thermal safety cut-out is incorporated in the heater to prevent damage due to overheating. This can happen if the heat outlet is restricted in any way. The heater will switch on once the obstruction has been removed and the heater has cooled. If the cut-out continues to operate intermittently, the heater should be switched off and a service agent contacted.
Light Emitting Diode
This fire is fitted with LED (Light Emitting
Diode) bulbs in place of traditional incandescent bulbs. These generate the same light levels as traditional bulbs, but use a fraction of the energy consumed.
Fig.35
Discard leaky batteries
Dispose of batteries in the proper manner according to local regulations.
Any battery may leak electrolyte if mixed with a different battery type, if inserted incorrectly, if all the batteries are not replaced at the same time, if disposed of in a fire, or if an attempt is made to charge a battery not intended to be recharged.
15
16
Troubleshooting
(IF IN DOUBT isolate the appliance and seek professional advice)
The unit does not switch on:
• Making sure it is safe to do so, check the mains
supply.
• Making sure it is safe to do so, check the fuse
in the mains supply.
• Check main power on/off switch is on and red
light behind screen illuminates.
• Change the battery in the remote control
handset.
• If none of the above work, then please refer
to your retailer.
The heater smells of burning:
• On first uses there may be a smell as the heating
elements burn off residual deposits from
manufacture.
• After periods of no use, dust can settle on
the elements and will burn off. Excessive dust
and fluff is a fire risk and should be eliminated
by following the service and maintenance
steps above.
When the heater is switched on it cuts itself off.
• This could be the normal operation of the
thermostat having been set to a target
temperature, and is fine.
• This could be the safety thermal cut-out
device operating. If this operates, then firstly
isolate the appliance from the mains and
then check for obstructions to the air flow
and remove them. This could be fluff under
the fire, for example. Once the obstruction(s)
have been removed, let the appliance cool
down for 15 minutes and then reconnect the
appliance to the mains and try the appliance
again. If the issue persists, then seek the
advice of a competent person or your retailer.
The appliance seems to work, but no lights are illuminated.
• Check the flame effect and fuel bed lights have
not been turned off from the remote.
• Please refer to your retailer if your fire is not operating
correctly after re-reading these instructions.
The fuel bed flickers
• This is normal and is a feature of the appliance
giving a realistic flickering ember effect.
My fire makes some sounds
• Your fire will make some sounds during normal
operation. There are three sources of sound:
1. Switch/thermostat – During operation these will make quiet clicking sounds and will occur when your heater fan and heating elements are switched on or off.
2. Flame Effect - To ensure you experience a slow and relaxed flame effect speed, the electric motor provides its drive via an internal gearbox that will emit a faint gear noise.
3. Fan Heater – just like any fan heater there will be the sound of air being blown into the room.
The thermostat reading on the screen does not match the room temperature.
• The thermostat reading is of the ambient
temperature in the immediate vicinity of the fire.
It may be necessary to set a higher target
temperature in some instances.
Remote control functions not working.
• Check batteries.
• Remove and replace batteries to “reboot” the
handset.
• Double check you did not turn the fire off having
set the fire to “dark” by pressing the flame picture
button with the handset in its “on” mode.
• Ensure your handset is pointing towards the fire.
My 7 day programme has not worked.
• Please ensure you have pointed the controller at
the flame picture during all steps of the programming
and that the fire is on during all steps too.
• Double check that you have followed step 13 on
page 14.
Cleaning, Servicing and Maintenance
NOTE: There are no user-serviceable components to this appliance. If there are issues that cannot be resolved with your appliance, then please contact your retailer. Allow the product to completely cool before handling or cleaning it.
1. Switch off and unplug from the power
supply before cleaning.
2. Do not allow water or other liquids to run
into the interior of the product, as this
could create a fire and/or electrical
hazard.
CAUTION: Do not use harsh detergents, chemical cleaners or solvents as they may damage the surface finish or the plastic components.
3. Hard floor coverings in particular, but all floor
coverings cause fluff that can be drawn into the
air intakes. From time-to-time and no less than
every two months, isolate the fire from the mains
and attach the brush accessory to your vacuum
cleaner and gently vacuum the air intakes and
outlets. (See image below)
Heat
Outlet
With fire switched off at the mains, gently vacuum here.
Air
Intake
Correct Disposal Of This Product
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
Solution Fires Warranty
All Solution Fires come with a standard 1 year parts warranty extendable to 2 years on registration.
Any fire purchased outside of our authorised dealer network will carry a 1 year non-extendable warranty.
To activate your extended warranty, you must register your fire online at www.solutionfires.co.uk within one month of the purchase date. Any fires registered after this period will carry a 1 year non-extendable warranty.
For full details of our warranty and to view the limitations and exclusions please visit our website www.solutionfires.co.uk
Why not take advantage of our Platinum Warranty
Plan for a one off payment of £49.99 which gives you peace of mind for 5 years from date of purchase on all included parts and a 25% discount off non included parts and accessories.
The platinum warranty is only available up to 60 days from date of purchase and only to customers who have purchased their fire from an authorised dealer.
Apply via our web site www.solutionfires.co.uk, where full terms and conditions are available.
To ensure your Solution Fire continues to operate at its optimum level you must follow the care and maintenance advice in the user instructions
Terms & Conditions
This warranty is for domestic use, not transferable and is extended only to, and solely for, the benefit of the original purchaser of the Solution Fire. Please retain your dated sales receipt as a proof of purchase.
During your warranty period, only genuine Solution Fire spare parts must be used in the servicing and maintenance of your
Solution Fire, these spare parts can be ordered from www.solutionfires.co.uk, or directly from a Solution Fire
Retailer. Items considered as consumable such as glass, screens, bulbs, LED boards, ceramic logs, fuses and batteries which are either subject to normal wear and tear or parts that require replacement in connection with normal maintenance are not covered by the warranty. Loss or damage of any remote control handsets is also excluded from the warranty.
Should you experience problems with your Solution Fire, any claim must be submitted to the Solution Fire Retailer from where the Solution Fire was purchased.
The Solution Fire warranty does not cover:
1) Damage resulting from installation and usage where the appliance has not been installed or used in accordance with the Solution Fire installation and operation instructions, or if the installation does not conform to local building, fire and safety regulations.
2) Damage caused by unauthorised modifications, use or repair.
3) Damage or defects caused by the product being stored in a damp, unheated environment.
4) Consequential loss (to the extent permitted by the law) relating to other associated products that have not been supplied by Solution Fires.
5) Consequential loss (to the extent permitted by law) related to decorations, furnishings or other household assets.
6) Removal and re-installation costs.
Repaired or replaced components are covered only for the remainder of the original warranty period.
In the event of a product fault occurring during the warranty period, Solution Fires will send the appropriate component to rectify the fault, free of charge.
Nothing in the warranty shall make Solution Fires liable for any or special, incidental or consequential damages, injury to persons or property, or any other consequential loss beyond the consumer’s statutory rights. The liability on these issues is covered by Solution Fire Terms and Conditions of Sale.
Solution Fires total liability extends only to the purchase price paid for the goods, except where such a limitation is prohibited by statute. Solution Fires, in the event of a warranty claim, reserves the right to either replace the goods in question or to refund the purchase price of the goods. The Solution Fire warranty does not affect your statutory rights.
17
EXPLODED VIEW
Exploded View
AUT
ON
OFF
..
su MO TU WE TH FR SA
F
C
+
18
Replaceable Parts
No
1
1
Description
Remote Control
2
3
4
2
3
Fuel Bed
Flame screen
5 4
Power Supply Board
Power Supply Board
6
7
5 Main PCB Board
8 6
Fuel Bed LED
Flame LED
Fuel Bed LED
9
7
Blower&Heater Assembly
8 Flame Effect Drum
9 Synchronous Motor
10 Blower and Heater Assembly
15
2203001
2203031
2203019
2203002
2203052
2203044
2203041
2203082
2203047
2203050
2203001
2203031
2203019
2203002
2203052
2203044
2203041
2203082
2203047
2203050
3
2
1
9
8
6
7
10
Wiring Diagram
19
www.solutionfires.co.uk I [email protected]
Capital Fireplaces, Units 12-17 Henlow Trading Est,
Henlow, Bedfordshire SG16 6DS
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