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FOLDING
ELECTRIC FLEX
14 +
SCOOTER
OWNER’S MANUAL
WARRANTY
SO THAT YOUR WARRANTY IS
VALID PLEASE REGISTER AT
WWW.ZINCSPORTS.COM
WITHIN 30 DAYS OF
RECEIVING THE PRODUCT.
NOTE: MANUAL ILLUSTRATIONS ARE FOR REFERENCE ONLY.
ILLUSTRATIONS MAY NOT REFLECT THE EXACT APPEARANCE OF THE ACTUAL PRODUCT.
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
READ AND UNDERSTAND THIS ENTIRE MANUAL BEFORE RIDING!
CUSTOMER HELPLINE
Hy-Pro advise you to contact us directly and not to return this item to the place of purchase. Hy-Pro has taken great care to ensure this item has reached you in good condition, should you have a query please ring our helpline +44(0) 800 731 0006 where your call will be dealth with promptly. Alternatively, please contact us by email: [email protected]
NEED HELP?
Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM
Contact us at [email protected]
OR CALL OUR CUSTOMER SERVICE LINE ON +44(0) 800 731 0006
CONTENTS
PRODUCT OVERVIEW
SAFETY WARNINGS - READ BEFORE USE
ASSEMBLY / DIGITAL DISPLAY / TURNING ON
ADJUSTING HANDLEBARS / LIGHT / OPERATING RANGE / PROTECTION
BATTERY WARNING / CHARGING THE BATTERY / BATTERY DISPOSAL
HARDWARE MAINTENANCE
REPAIR AND MAINTENANCE / SPEC
TROUBLE SHOOTING GUIDE / SPARE PARTS
WARRANTY
10
11
8
9
12
2
3-4
5-6
7
PRODUCT OVERVIEW
Bell
LCD Screen
Handle
Electric Brake
Accelerator
Bell
Display
Lock buckle
LED Light
Clamp
Folding Lever
Folding Latch
Deck
Electric Brake Accelerator
Front
Suspension
Rear Brake
Rear Light
Front Wheel
Kickstand Charging port
Motor Wheel
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2
SAFETY WARNINGS - READ BEFORE USE
WARNING! - NOT FOR RIDERS UNDER THE AGE OF 14. DO NOT EXCEED THE WEIGHT LIMIT OF 80KG. This includes backpacks and other items that might be carried. Exceeding the weight limit could injure the rider and damage the Zinc Folding Electric Flex Scooter. Rider weight does not necessarily mean a person’s size is appropriate to maintain control of the scooter. Keep this product away from small children and remember that it is intended for use only by one person who, at a minimum, is completely comfortable and competent while operating the Zinc Folding Electric Flex Scooter.
WARNING! - Follow all local laws for pedestrians and vehicles. Check local laws and regulations to see where and how you may use your Zinc Folding Electric Flex Scooter legally.
WARNING! - Only use the Zinc Folding Electric Flex Scooter outdoors. Avoid obstacles and slippery surfaces as these could cause a loss of balance for yourself or the scooter and could cause harm.
USING THE CHARGER:
The charger supplied with the electric scooter should be regularly examined for damage to the cord, plug, enclosure and other parts, and in the event of such damage the scooter must not be charged until the charger has been repaired or replaced.
- Use only the recommended charger.
- Use caution when charging.
- The charger is not a toy.
- Charger should be operated by an adult.
- Do not operate charger near flammable materials.
- Unplug charger and disconnect from scooter when not in use.
- Do not exceed charging time.
Always disconnect from the charger prior to wiping down and cleaning your scooter with a damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS INCREASES RISK OF
SERIOUS INJURY. USE WITH APPROPRIATE CAUTION AND SERIOUS ATTENTION FOR SAFE
OPERATION.
Do not ride indoors or on surfaces that could become damaged such as carpet or glossy flooring.
Be sure to regularly inspect and service the scooter and make sure all components and warning labels are in good condition.
Check all the fasteners and bolts are securely tightened before each use.
Riding the scooter is not advisable for persons with heart disease, pregnant women, people with illness, disabilities or who have recently had an operation. There is always a risk of injury and riders should carefully assess their own health and physical condition. If they are in any doubt as to their fitness to ride the scooter, they should consult with their GP beforehand.
After unpacking this product and before you first ride it, remember to charge it for at least 3 hours.
Do not overcharge it, otherwise the service life of the battery and the charger may be compromised.
PLEASE NOTICE
Speed and weight limits are set for your own safety.
Please do not exceed the limits listed in the User Manual.
Weight Restrictions
Maximum Weight: 80 kg
Speed Limits
Maximum Speed: 15 mph / 24 kph
WARNING: BE SURE THAT YOU ARE IN A SAFE PLACE AND OPEN AREA BEFORE STARTING YOUR
SCOOTER. NEVER START THE SCOOTER UNTIL YOU HAVE TAKEN GOOD HOLD OF THE
HANDLEBARS AND BALANCE YOURSELF ON THE SCOOTER.
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3
SAFETY WARNINGS - READ BEFORE USE
For your safety, please read the safety warnings carefully, and make sure you understand and accept all the safety instructions. The user will be responsible for any loss or damage caused by improper use.
WARNING! -
1. Please wear the appropriate safety and protective gear such as helmet, knee and elbow pads and protective
gloves, before operating the scooter.
2. Make sure to wear comfortable clothes and flat, closed toe shoes when operating your scooter. Keep laces tied.
3. Please carefully read the User Manual, which will assist in explaining the basic working principles and provide
tips on how to best enjoy your scooter experience.
4. Do not try to open or modify your scooter, as doing so will invalidate your manufacturer warranty, and may cause
failure to your device leading to serious bodily injury or death.
5. Do not ride your scooter near motor vehicles or on public roads. It's the customer responsibility to ensure that their
electic scooter is used in accordance with all local and country laws.
6. Do not use the scooter to place yourself or anyone else and their property in danger.
7. Do not operate the scooter while under the influence of drugs and/or alcohol.
8. Do not operate the scooter when you are restless or sleepy.
9. Use your best judgment to keep yourself out of dangerous situations with your scooter.
10. Do not ride your scooter off of curbs, ramps, or attempt to operate in a skate park, empty pool, or in any ways
similar to a skateboard or stunt scooter. THE SCOOTER IS NOT A STUNT SCOOTER.
11. Do not turn sharply, especially at high speeds.
12. Do not abuse your scooter, doing so can damage your unit and cause failure to the operating system leading to
injury.
13. Do not drive in or near puddles of water, mud, sand, stones, gravel, debris or near rough and rugged terrain.
14. The scooter can be used on paved roads that are flat and even. If you encounter uneven pavement, please lift
your scooter over and past the obstruction.
15. Do not ride in inclement weather: snow, rain, hail, sleek, on icy roads or in extreme heat.
16. Do not ride in or near puddles, pools or other large bodies of water.
17. Bend your knees when riding on bumpy or uneven pavement to absorb the shock and vibration and help you
keep your balance. If you are unsure if you can safely ride on a specific terrain, step off and carry your scooter.
ALWAYS RIDE WITH CAUTION.
18. Do not attempt to ride over bumps or objects greater than 1.5cm even when prepared and bending your knees.
19. PAY ATTENTION - look at where you are riding and be aware of the road conditions, people, places, property
and objects around you.
20. Do not operate the scooter in crowded areas.
21. Operate your scooter with extreme consideration for people and property at all times.
22. Do not operate the scooter while talking, texting, or looking at your phone.
23. Do not ride your scooter where it is not permitted.
24. Do not climb or travel down steep hills with your scooter.
25. The scooter is intended for use by one person, DO NOT attempt to operate the scooter with two or more people.
26. Do not carry anything in your arms while riding the scooter.
27. Women who are pregnant should not operate the scooter.
28. Riders should not operate the scooter without proper instruction and supervision from an experienced user.
29. At higher speeds, always take into consideration your stopping distance is increased.
30. Do not attempt to jump on or off your scooter.
31. Do not ride the scooter in dark or poorly lit areas.
32. Do not operate your scooter off-road.
33. Do not exceed the maximum weight limits.
34. Avoid driving the scooter in unsafe places, including near areas with flammable gas, steam, liquid, dust, fiber,
which could cause fire and explosive accidents.
35. Applying brakes too hard or too suddenly can lock up a wheel, which could cause you to lose control and fall.
Sudden or excessive application of the brake may result in injury or death.
36. When you ride the scooter along with other riders, always keep a safe distance to avoid a collision.
37. It is not recommended to use cruise control when exceeding 9.3mph/15kph speed, where roads are windy, in
areas with heavy traffic, or during or after precipitation.
DO NOT RIDE THE SCOOTER IN WET OR ICY WEATHER AND NEVER IMMERSE THE SCOOTER IN WATER,
AS THE ELECTRICAL AND DRIVE COMPONENTS COULD BE DAMAGED BY WATER OR CREATE OTHER
POSSIBLY UNSAFE CONDITIONS.
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4
BEFORE YOU START
Allow at least 3 hours for the initial charge.
By not doing so you will invalidate the warranty.
Warning!
Before assembling the scooter, please check whether the power is off, if not, please turn it off before continuing with assembly.
Before you first experience your Zinc Folding Electric Flex Scooter, please read the USER MANUAL thoroughly and learn the basics to ensure your safety and the safety of others.
WARNING serious bodily injury and even death.
ASSEMBLY: To be completed by an adult.
- Assembly can typically be completed in up to 5 minutes, not including the initial charge time.
- Time of charging is at least 3 hours for the first time.
1 Unfolding
You can unfold the Zinc Folding Electric Flex
Scooter without any inconvenience.
Use one hand to hold the tube.
Use your foot to press the latch and then pull up the tube until the locking mechanism locks into the slot.
2 Assembly
Install the washer onto the handles, then tighten the handles to the stem.
To adjust the position of the handles, tighten the screw on the clamp.
Ensure that the screw on the front-middle part of the handlebar is tight. To do this, release the quick release clamp and rotate the screw clockwise whilst holding the lever, then close the clamp.
3 Folding
The Zinc Folding Electric Flex Scooter can be folded in a few seconds at the press of a single lever.
Use your hands to hold the T-bar.
Press down the latch with your foot and then pull down the T-bar until the locking mechanism locks into the slot.
L R
Right handle has this round line
L R
Before installing the handles, please make sure to differentiate the left & right handles carefully. Please see the difference of left & right handles from above images.
SCOOTER CONTROLS:
1. Long press the power key to switch the scooter on and off. Press the power key once to change the display mode,
there are 6 different display modes.
Speed level +
Power key
Switch display mode
Display mode ( RPM )
Speed level -
Display mode: ODO, VOL, TIME, DIS, RPM
Speed level:
1--Max 3.7mph/6kph
2--Max 9.3mph/15kph
3--Max 15mph/24kph
Display mode: ODO
Battery Power
Speed Level
ODO
Km/h
Speed (Mph/Kph)
Speed Unit
Display mode ( ODO )
Total mileage (m/km)
km
Display mode: VOL
VOL
Km/h
Speed (Mph/Kph)
Display mode ( VOL )
Battery voltage (V)
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5
Display mode: TIME Display mode: DIS
Km/h
TIME
Speed (Mph/Kph)
Display mode ( TIME )
Using time
DIS
Km/h
Speed (Kph)
Display mode ( DIS )
Single distance (km) km
2. Press and hold the "+" and "-" keys at the same time for 3 seconds to enter the settings mode. The settings icon
will show up on the screen.
3. Press the power key to change the settings page. Hold down the "+" and "-" buttons to save the changes and
exit the settings mode.
Speed level +
Km/h
Power key
Switch display mode
Speed level -
Interface one: Screen brightness settings, there are three levels:
Dark (1), Bright (2), Brightest (3)
The default setting is the brightest (3)
Km/h
Interface four: "0" is a non-zero start-up (place one foot on the deck keeping the other on the ground and push off. Once the speed is over 1.8mph/3kph press the accelerator and place the other foot on the deck. "1" is a zero start-up (just press the accelerator to go).
The default setting is "0".
Km/h Km/h
Interface two: speed unit switch, "0" for the km/h,
"1" for the mp/h, the default is km/h.
Km/h
Interface five: For the cruise control settings, "1" is to stop the cruise control and "2" is to start the cruise control. The default setting is "1".
Km/h
Interface three: The automatic shutdown setting can be changed between 5 and 60 minutes. The default setting is 10 minutes.
Interface six: To do a factory reset, press and hold the "+" key until the screen turns off. The factory reset will now be completed and the settings will be the original factory settings.
TO RIDE:
1. Turn on the scooter by
pressing the Power key,
hold for 3 seconds and
check the battery power.
ODO
Km/h km
Power Key
3. To stop riding, release the throttle and use the electric brake to
gradually coast to a stop then step off the scooter one foot at
a time. Be extra cautions when dismounting for the first time.
Rear Brake
2. Once the power is on it is safe to start riding. With one foot on the deck,
keep the other foot on the ground and push off. Once the speed is up
to 3.1mph/5kph then push accelerator and place the other foot on the deck.
Skillfully use the accelerate throttle valve to speed up or slow down when riding.
Km/h
ODO km Accelerator
Cruise Control (between 6.2-15mph/10-24kph): You can set the speed as you want during driving, and the scooter will start moving at the same speed afterwards.
Press the accelerator lever and keep the same speed for 6 seconds. The cruise control will automatically start and a lock symbol will display on the LCD screen.
You can switch the function off easily when you press the brake lever or press the accelerator again.
Please note: If you turn off the scooter with cruise control still on, when you turn the scooter back on, cruise control will still be on.
Electric Brake
Braking - IMPORTANT: The scooter has an electric brake and a physical rear brake. Always use the electric brake on the handlebar first. Only use the physical rear brake as a back up, or once you have slowed right down. Do not step on the rear brake at high speeds, as it will break the tyre and fender. Do not touch the rear brake as it will get hot with use.
4. Using the power key, turn off the scooter when you have finished using it.
Note: The scooter will turn off automatically if it has not been used for 10 minutes.
Power Key
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6
4. Using the power key, turn off the scooter when you have finished using it.
Note: The scooter will turn off automatically if it has not been used for 10 minutes.
ADJUSTING HANDLEBARS
1. Open the lock buckle of extension pole. 2. Press down height-limit button (the metal bead in hole of extension pole), and
pull extension pole to the length(3 levels of height for option) to fit rider's
height. When the metal bead goes into the hole, the height is fixed.
3. Close the lock buckle.
lock buckle height-limit button
The extensive height is prohibited to exceed the first upper limit hole. The metal bead must be perfectly placed into the limit hole when the extensive height is finalized. Before riding, it's a must to fasten lock buckle first. Any operation violating above instructions causes falling down by the loose front pole.
LIGHT
You can choose 3 lighting modes by pressing the button.
1. Press the button to switch on, the LED will flash in short intervals.
2. Press the button a second time and the LED will flash in longer intervals.
3. Press the button a third time to activate a constant light.
4. Pressing the button a fourth time will turn the LED off.
1
Note: Requires 1 x 3V CR2032 battery (supplied).
To replace the battery, remove the rubber sleeve and the back cover. Replace the battery with the correct cell type (ensure the + sign is facing up) and replace the back cover and rubber sleeve.
THE REAR LIGHT
2
TO CHANGE THE REAR LIGHT BATTERY:
3
Remove the thin plastic strip from under the light unit, to activate the battery.
Gently pull out the
CR1632 battery with tweezers and insert a new one
(Positive side up).
The light will automatically light up when the scooter is in motion.
Discard old batteries at an official battery collection site.
CR1632 Requires 1 x 3V CR1632 battery (included).
To change the battery.
Using a thin screwdriver under the footbrake, carefully prise out the red light unit from its black surround.
Push the red light unit back onto the footbrake.
OPERATING RANGE
Please notice the scooter can travel a distance of 8.1miles/13km on a fully charged battery in ideal conditions. The following are some of the major factors that will affect the operating range of your scooter.
Terrain: A smooth, flat surface will increase your driving distance, while driving uphill, as well as rough or uneven terrain will reduce your distance significantly.
Weight: The weight of the user can affect driving distance, a lighter user will have further range than a heavier user.
Ambient temperature: Please ride and store the scooter under recommended temperatures, which will increase driving distance, battery life, and overall performance of your scooter.
Maintenance: Reasonable battery charging and maintenance will increase the distance. Overcharging the battery can reduce range.
Speed and Driving Style: Maintaining a moderate speed will increase your distance; while travelling at high speeds for extended periods, frequent starts, stops, idling, along with frequent acceleration and deceleration will reduce your overall distance.
PERSONAL PROTECTION EQUIPMENT
• Warning: There is a risk of falling whilst riding a scooter, so protect yourself at all times.
• Always wear a reliable safety helmet, elbow pads, knee pads and sports shoes.
• Never ride the scooter in bare feet, or sandals.
• Make sure shoelaces are tied reliably and out of the way of the wheels and
driving systems.
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7
BATTERY WARNING
Battery Specifications
Battery
Charging time
Voltage
Initial Capacity
Working Temperature
Lithium Battery
3 hours
25.2 V
5000 mAh
-15˚C ~ 50˚C
Charging Temperature
Storage Time
Storage Temperature
Storage Humidity
0˚C ~ 40˚C
6 months
-20˚C ~ 50˚C
Relative Humidity 5%-95%
BATTERY WARNING
Failure to follow the Safety Precautions listed as below could lead to serious bodily injury and death.
Seek immediate medical attention if you are exposed to any substance that is emitted from the battery.
• Do not attempt to modify, change, or replace your battery.
• Do not use your scooter if the battery begins to emit odor, overheats, or begins to leak.
• Do not touch any leaking materials, or breathe in any fumes that have been emitted.
• Do not allow children or animals to touch the battery.
• The battery contains dangerous substances, do not open the battery, or insert anything into the battery.
• Please only use the charger provided by manufacturer.
• Do not attempt to charge the scooter if the battery has discharged or emitted any substances. In that case, the battery
should be abandoned for safety.
• Please follow all local, state and federal laws in regards to recycling, handling and disposing of Lithium batteries.
• The scooter should only be shipped in its original packaging.
• Do not throw away your packaging box as you may need it for future use or should you need to return it.
Do not place the battery in an environment where the ambient temperature is higher than 50°C or lower than -20°C (e.g. do not leave the scooter or the battery pack in a car under direct sunlight for an extended time). Do not throw the battery pack into fire as it may lead to battery failure, battery overheating, and even another fire. If the scooter is expected to be left idle for more than 30 days, please fully charge the battery and place it in a dry and cool place. Keep in mind to recharge it every 30 days to protect the battery from potential damage which is beyond limited the warranty.
CHARGING THE BATTERY
This section is intended to provide you basic information about your battery and charger. Please read this section carefully to ensure your safety. For user safety and to prolong the life of your battery, as well as improve battery performance, please follow these instructions.
When the battery has run down, please charge your battery for 3 hours with the charger that you received with your scooter.
Step 1: Ensure your scooter is turned off before you attempt to charge the battery.
Step 2: Ensure that the charging port is clean and dry.
Step 3: Plug the charger into the power socket, then connect the cable with the power supply (100V ～ 240V;
50/60Hz), make sure the light on the charger is lit GREEN.
Step 4: Put the male DC connector plug into the charging port of the scooter. The indicator light on the charger
should change to RED, indicating that your scooter is now being charged. When the RED indicator
light on your charger turns to GREEN then your scooter is fully charged.
A full charge typically occurs at 3 hours.
Step 5: Please unplug the charger from your scooter and from the power outlet.
Please ensure you put the charging port cover back in place to cover the charging port once the battery is charged, before you use the scooter.
IMPORTANT NOTES ABOUT CHARGING
If the green light on your charger does not turn RED when you plug it into your scooter, it could mean you have to check the cables to ensure you have a proper connection; or that your scooter is already fully charged.
• Do not overcharge, as this will affect the life of the battery.
• The best charging temperatures are between 0°C~40°C. Extreme cold and extreme heat will prevent your battery from charging fully.
• Make sure to unplug your charger before standing on or operating your scooter, as this can be very dangerous.
• Use only the scooter charger that you received in your packaging.
NOTE Only the indicator light on the charger will tell you the status of the battery during charging.
BATTERY DISPOSAL
Do not store the battery in temperatures above 50˚C or below -20˚C.
CONTAINS SEALED LITHIUM-ION BATTERIES. BATTERIES MUST BE RECYCLED. Your Zinc product uses sealed lithium-ion batteries which must be recycled or disposed of in an environmentally sound manner. Do not dispose of a lithium-ion battery in a fire. The battery may explode or leak. Do not dispose of a lithium-ion battery in your regular household trash. The incineration, land filling or mixing of sealed lithium-ion batteries with household trash is prohibited by law in most areas. Return exhausted batteries to a local, approved battery recycler or a local seller of automotives.
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Contact us at [email protected] OR CALL OUR CUSTOMER SERVICE LINE ON +44(0) 800 731 0006
8
HARDWARE MAINTENANCE
Your scooter requires routine inspection and maintenance. This chapter describes maintenance steps and important operating tips. Before you perform the following operations, ensure the power and charging cables are disconnected.
INSPECTING AND CLEANING YOUR SCOOTER
- Disconnect the charger and turn off your scooter.
- Routinely check the body of the scooter and tyres for damage or excessive wear.
- Wet a clean cloth with clean water, rinse the cloth thoroughly, and wipe the body of the scooter making sure that
water does not get into the power button, charging port or tyres.
BRAKE
Check the brakes function properly.
A) When you apply the rear brake, the rear wheel should stop rotating;
B) When the electric brake is applied, the power should be cut and the motor will stop working.
C) Make sure the wheels are able to rotate freely, without getting stuck/ any stopping when the brake is not applied.
FRAME, FORK AND STEERING HANDLE
Check the frame, fork and steering handle for cracks or loose connections. It is necessary and important to check the scooter regularly.
TYRES
Periodically inspect the wheels and tyres for excessive wear.
BATTERY
Always switch off the power when the scooter is not in use. Never store the scooter at a low temperature, it may damage or degrade the battery permanently.
STORING THE SCOOTER
- Fully charge your battery before storing.
- If you are storing your scooter for an extended period of time, please fully charge your scooter at least once every
month.
- If the ambient temperature of the storage location is below 0°C, please do not charge. You must bring the scooter
into a warmer environment before charging.
- Check under Battery Specifications for more details.
- To prevent dust from getting into your scooter, try wrapping it or sealing it with its original packaging.
- Store your scooter indoors, in a dry and suitable temperature.
When the scooter is not in use ensure it is not layed down or knocked over. If dropped, essential components can be damaged and could affect the use and running of the scooter, as well as void the warranty. If you damage this part of the scooter it is strongly advised that you replace the damaged parts as soon as possible to avoid any accident caused by making contact with them.
WARNING! - FAILURE TO FOLLOW THESE INSTRUCTIONS MAY DAMAGE YOUR PRODUCT
AND VOID WARRANTY.
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9
REPAIR & MAINTENANCE
Lithium battery may get hot, explode or ignite and cause serious injury if exposed to abusive conditions. Be sure to follow the safety warning listed below:
Store battery (scooter) at room temperature between 15 - 25°C for best results.
Do not expose battery pack (scooter) to direct sunlight (heat) for extended periods.
When transporting or temporarily storing in a vehicle, temperature range should be greater than -20°C but no more than 50°C.
Storing battery at temperatures greater than 75°C for extended periods of time (more than 2 hours) may cause damage to the battery and possible fire.
Do not connect the positive terminal and negative terminal of the battery to each other with any metal object (such as wire).
Do not carry or store battery together with necklaces, hairpins or other metal objects. Do not pierce the battery with nails, strike the battery with a hammer, step on the battery or otherwise subject it to strong impacts or shocks. Do not expose battery to water, or allow the battery to get wet. Remember to turn off the battery (scooter) when not in use.
Do not disassemble or modify the battery. The battery contains safety and protection devices, which, if damaged, may cause the battery to generate heat, explode or ignite.
Do not charge unattended. Immediately discontinue use of the battery if, while using, charging or storing the battery, the battery emits an unusual smell, feels hot, changes colour or shape or appears abnormal in any other way.
This product must only be used with the recommended transformer. Product liable to be cleaned with liquids are to be disconnected from the transformer before cleaning. A healthy battery should only get slightly warm during charging. If the battery becomes hot, smokes, swells, or gives off an odor during charging, terminate charging immediately and contact the manufacturer.
Note - the charger itself may get quite warm to the touch when charging a deeply discharged battery.
CHARGER
The charger supplied with the scooter should be regularly examined for damage to the cord, plug, enclosure and other parts. In the event of such damage the scooter must not be charged until the charger has been repaired or replaced.
REPLACEMENT PARTS
For a complete selection of replacement parts visit www.zincsports.com
WHEELS
Wear and tear is unavoidable in the wheels and the driving system in the course of operation. The user must regularly check the wheels and the driving system for wearing and make adjustment or replacement when necessary.
SCOOTER SPECIFICATIONS
• Net Weight: 8.7kg
• Max Weight: 80 kg
• Max. Speed Limit: 15mph/24kph
• Max Distance: 8.1miles/13km
• Max. Climbing Limit: 15 degrees
• Battery: Lithium-ion, 25.2V 5Ah
• Input: DC 29.4V 1.5A
• Power Requirement: AC 100-240V / 50-60Hz
• Size (fold): L 91 x W 43 x H 30 cm
• Size (unfold): L 93 x W 43 x H (104-113) cm
• Tyres: solid tyre
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10
TROUBLE SHOOTING
PROBLEM
Scooter will not run.
Scooter run time is short.
Scooter runs sluggishly.
Sometimes the scooter doesn't run.
The scooter motor cuts out after the scooter has been ridden up steep gradients or in situations where the maximum load has been exceeded on the scooter.
POSSIBLE CAUSE
Battery is not charged.
Charger is not working.
Battery requires charging.
Battery will not fully charge.
Scooter is overloaded.
Unsuitable riding conditions.
Loose wires or connection.
Motor or electrical switch damage.
Battery Management System
(BMS)
SOLUTION
Charge the battery for at least 3 hours for the first charge, and at least 3 hours for subsequent charges.
Make sure power flow to the wall outlet is on.
Charge the battery for at least 3 hours for the first charge, and at least 3 hours for subsequent charges.
Make sure charger plug is connected to 100-240V power supply.
Make sure power flow to the wall outlet is on.
Battery may need to be replaced. Even with proper care, rechargable batteries do not last forever.
The average rechargable battery life is 1 to 2 years depending on scooter conditions and use. Replace only with Hy-Pro replacement batteries.
Make sure the scooter is not overloaded. This product is designed to sustain a maximum of 80kg.
An excessive overload triggers off automatic protection and makes the scooter refuse to start. Do not ride uphill a steep slope or use the scooter to tow any cargo. Do not overload the scooter, which may cause the battery and the electronics to age prematurely and damage the power system.
Only ride on solid, even clean and dry surfaces such as pavement and flat ground.
Check all wire around the motors and all connectors to make sure they are tight.
Contact ZINC Customer Services +44 (0) 800 731 0006 for diagnosis and repair options.
The battery incorporates a management system that will automatically cut out the power. If these situations occur, the scooter will automatically reset and run as normal. Please do not run the scooter under these conditions as the BMS will continue to cut the power as the battery and motor are being overloaded.
SPARE PARTS:
Due to general wear and tear, occasionally you may need to purchase spare parts to keep your scooter in peak condition.
It is important to use the correct spare parts for your particular model i.e. ZINC FOLDING ELECTRIC FLEX SCOOTER, and that you purchase them directly from us.
Visit our website WWW.ZINCSPORTS.COM and go to ‘Spare Parts’.
If you have any problem selecting the parts you require, contact Zinc Customer Services on +44 (0) 800 731 0006.
WARNING! - ONLY USE GENUINE ZINC REPLACEMENT PARTS. The scooter has been built to certain
Zinc design specifications. The original equipment supplied at the time of sale was selected on the basis of its compatibility with the frame, fork and all other parts. Certain aftermarket products may or may not be compatible and will invalidate the warranty if used.
Need Help? Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM
Contact us at [email protected] OR CALL OUR CUSTOMER SERVICE LINE ON +44(0) 800 731 0006
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WARRANTY
REGISTER YOUR PRODUCT AT WWW.ZINCSPORTS.COM/WARRANTY
ZINC SPORTS ELECTRIC SCOOTER WARRANTY POLICY
Thank you for purchasing a Zinc electric scooter and we hope you enjoy using it. Please ensure that you read the following warranty.
In order for your warranty to be valid you must satisfy the following conditions.
• All products must be registered at www.zincsports.com within 30 days of receiving the product for the warranty to be valid.
• Proof of purchase is also required for your warranty to be valid.
• You must be the original purchaser who bought the product from an authorised dealer, your warranty cannot be transferred.
• You must report any defects to Zinc Sports within 30 days of discovery of said defect else the warranty will not be valid.
Failure to follow the conditions highlighted above means that your warranty will be void. We recommend that you save your original sales receipt. Assuming that you have followed the conditions highlighted above, your product will have a 12-month limited warranty from defects in the materials used to manufacture, and/or workmanship at the time of manufacture outside areas covered below.
Our warranty includes:
COMPONENT:
Battery
Controller
Charger
Motor
Frame
Vehicle body outside areas stipulated in the warranty
TIME FRAME:
3 months
3 months
6 months
6 months
12 months
6 months
All scooters have an IP rating of IPX4. The warranty will be void if the scooter has any water ingress or damage as a result of water ingress. The warranty may be void if the scooter has been used in the rain, through deep puddles, jet washing and submersion. No warranty is provided for corrosion damages as a result of contact with water/humidity conditions. All electric scooters include Liquid
Contact Indicators on the battery pack. The Liquid Contact Indicators show if the device has come into contact with water or a liquid containing water, the Liquid Contact Indicators turn red when they come into contact with water or a liquid containing water. The warranty is void if the Liquid Contact Indicators are red.
Under no circumstance will Zinc Sports be obliged to provide compensation for bodily injuries, death, property damages, losses, hindrance of profits, prevention of use or any other damage that will be caused directly or indirectly as a result of usage of this device. Zinc Sports advice that you contact your insurance company to determine whether coverage is provided for the use of this scooter, or to take out a new policy.
For the full warranty policy please visit our website at www.zincsports.com
PRODUCT CODE: ZC07856 ZINC FOLDING ELECTRIC FLEX SCOOTER
Hy-Pro International
Hy-Pro House, Centrus Park, Arenson Way,
Dunstable LU5 5BN, UK www.hy-pro.co.uk
ZINC
Hy-Pro Europe
Cube Building, Monahan Road,
Cork, T12H1XY
Hy-Pro Asia
Room 1011, 10/F, Peninsula Centre,
67 Mody Road, Kowloon, Hong Kong
Need Help? Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM
Contact us at [email protected] OR CALL OUR CUSTOMER SERVICE LINE ON +44(0) 800 731 0006
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