Instruction manual

Bush Upright Vacuum Cleaner

Model: VUS34AE2O

You’ll soon be enjoying your new Bush Upright

Vacuum Cleaner

It all begins here, with your instructions. Don’t worry, there’s nothing too technical coming up.

Just simple, step-by-step guidance to get you up and running quickly. Sound good? Then let’s get started.

We’re here to help you get the most from your Bush Upright Vacuum

Cleaner.

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

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Power source

Ventilation heat and moisture

Warning

Plug / Wiring advice

Getting to know your vacuum cleaner

Accessories

Part identification

Assembling your vacuum cleaner

Assembly

Using your vacuum

Operating the appliance

How to use accessories

Nozzle use

Care and maintenance

Maintenance

Emptying the dust container

Cleaning the filters

How to clear a blockage

How to maintain brush roll bar

How to replace brush roll bar or belt

Other information

Recycling electrical products

Product support

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Or by calling one of our experts on 0345 604 0105

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

1

Safety information

Important

- Please read these instructions fully

before assembling or operating

FOR HOUSEHOLD USE ONLY.

When using the vacuum cleaner,basic safety precautions should always be observed, including the following:

Only use the vacuum cleaner indoors on dry surfaces. Do not handle the plug or vacuum cleaner with wet hands. Do not use outdoors or on wet surfaces.

Turn off the vacuum cleaner controls before disconnecting or connecting from the mains supply.

Always unplug the vacuum cleaner before connecting or disconnecting the vacuum hose and accessories.

Children should be supervised to ensure that they do not play with the appliance.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

Only use as described in this manual. Only use recommended attachments.

Do not use the vacuum cleaner if it has been dropped, damaged, left outdoors or dropped into water.

Do not use the vacuum cleaner with a damaged cord or plug.

If the supply cord is damaged, please consult qualified technician.

Do not pull or carry by cord. Do not use the cord as a handle, close a door on the cord or pull cord around sharp edges or corners. Do not run the vacuum cleaner over the cord. Keep

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

Safety information

Important

- Please read these instructions fully

before assembling or operating the cord away from heated surfaces.

Do not put any objects into openings. Do not use with any openings blocked and do not restrict air-flow. Keep all openings free of dust, lint, hair or anything that might reduce airflow.

Keep hair, loose clothing, fingers and all parts of the body away from openings and moving parts.

Do not pick up hot coals, cigarette butts, matches or any hot, smoking or burning objects.

Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene etc.) or use in the presence of explosive liquids or vapours.

Do not vacuum up harmful or toxic material (chlorine, bleach, ammonia, drain cleaner etc.).

Do not vacuum up hard or sharp objects such as glass, nails, screws, coins, etc.

Do not use without all of the filters in place.

Take extra care when vacuuming on stairs.

Keep vacuuming area well lit.

Store the vacuum cleaner in a cool, dry area.

Turn off the on/off switch before unplugging the vacuum cleaner.

Only use CE-approved 13 amp extension cords.

Non-approved cords may overheat. Care should be taken to arrange the cord so that the cord cannot be tripped over.

Or by calling one of our experts on 0345 604 0105

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Safety information

Important

- Please read these instructions fully

before assembling or operating

WARNING: Always switch off and unplug the vacuum cleaner from the electrical outlet before assembling, opening or emptying the dirt container, connecting/ disconnecting the attachments, or carrying out maintenance or troubleshooting checks.

CAUTION: The vacuum cleaner is a very powerful unit.

Before plugging the cord into the electrical outlet, make sure the switch is in the ‘off’ position. Hold the vacuum cleaner firmly when starting and in use.

IMPORTANT: If the inlet, hose or extension tube is blocked, switch off the vacuum cleaner and remove the blockage(s) before re-starting the vacuum cleaner.

IMPORTANT: We recommend that filters should be checked and cleaned periodically. For washable filters, ensure they are completely dry before inserting back into the vacuum cleaner.

Do not wash with detergents. Only use warm water, max

40°C.

PLEASE KEEP INSTRUCTIONS

FOR FURTHER USE

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

Safety information

Important

- Please read these instructions fully

before assembling or operating

Plug / Wiring advice

The wires in this mains lead are coloured in accordance with the

Non-rewireable plug

This appliance may be fitted with a “non rewireable” plug. If you need to change the fuse in a “non rewireable” plug, fuse cover must be refitted . If the fuse cover is lost or damaged, the appliance must not be used.

Rewireable plug

The colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in a rewireable plug. Rewireable plugs should only be replaced by a suitably competent person. If in doubt, consult a qualified e lectrician.

Should the fuse need to be replaced, a 13 amp fuse approved to

BS1363/A must be used

Or by calling one of our experts on 0345 604 0105 the terminal marked with the letter N to the terminal marked with the letter L

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

vacuum cleaner

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Getting to know your vacuum

You’ll be up and running in no time

Vacuum cleaner

Accessories

Accessories: long Crevice tool, Brush tool, upholstery tool.

Crevice tool

Vacuum cleaner Handle Dusting brush

Upholstery tool

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

Getting to know your vacuum

You’ll be up and running in no time

Part identification

1. Handle

2. Dust Container Clamp

3. Dust Container Assembly

4. Height adjustment Button

5. Brush Assembly

6. Wheel

7. Cleaner Release Button

8. Power on/off button

9. Crevice Tool

10. Power Cord Holder

11. Brush Tool

12. Handle Clamp

13. Upholstery tool

14. Handle Hose

15. Power Cord

Or by calling one of our experts on 0345 604 0105

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

Assembling your vacuum cleaner

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Assembling your vacuum

Bringing it all together

Assembly

Click!

Vacuum cleaner with dust cup.

Slide handle into top of vacuum cleaner. Push down until it clicks.

Insert bent end of hose into opening

Loop hose over hose retainer.

at back of dust cup.

Twist hose clockwise to lock.

Push loose end of hose securely onto hose inlet.

Align upper and lower cord hooks and press to snap in place. Upper cord hook should rotate freely.

Store accessories on back of vacuum cleaner.

Wrap cord onto upper and lower cord hooks.

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

Using your vacuum

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Using your vacuum

Let’s get started

Operating the appliance

Put plug into power socket

Turn height adjustment knob to adjust from Low to high pile carpet or hard floor setting as appropriate.

Step on power on/off button to turn vacuum cleaner on.

Step on again to turn off

Empty dust container after every use

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Step on cleaner release Press release button To empty debris, press button to lower handle into position for and lift off dust container.

lever to release bottom lid.

vacuuming floors.

If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

Using your vacuum

Let’s get started

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How to use accessories

Caution: When using tools, always place handle in upright position.

Make sure vacuum cleaner is turned off while attaching tools.

1. Place vacuum in upright position.

2. Turn height adjustment knob to highest position.

3. Pull up on hose connection to release hose end from hose inlet (Fig.1).

4. Push end of hose into top of handle and twist clockwise until it clicks

(Fig.2).

5. Press handle release latch and pull out handle with wand (Fig.3).

6. To attach accessories, push desired tool onto end of wand (Fig.4).

7. To use accessories without handle and wand, push desired tool directly onto end of hose (Fig.5).

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Click!

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Nozzle use

Nozzle s

Cleaning area

Floor head

Brush tool

Crevice tool

Upholstery tool

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Or by calling one of our experts on 0345 604 0105

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

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Care and maintenance

Looking after your appliance

Maintenance

Switch off and disconnect from the mains supply before carrying out cleaning and maintenance.

To ensure your vacuum cleaner works at optimum efficiency, keep the ventilation holes and vacuum cleaner surface free from dirt.

Ensure that the dust container is emptied and the air filters are washed regularly.

1. Wipe the outside of the vacuum cleaner and accessories with a damp

(not wet) cloth and then wipe dry. Do not use detergents, solvents or abrasives as these may scratch or damage the surface.

2. Never immerse the vacuum cleaner, cable or plug in water.

3. When not in use, store in a cool, dry place.

Emptying the dust container

1. When the dust container reaches the MAX line marked on the dust container or when the suction power is reduced, it is time to empty the dust container.

2. Switch off and disconnect from the mains supply.

3. To keep your vacuum cleaner running efficiently and effectively, it is recommended to empty the dust container after each use

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Click!

Press release button and lift off dust container.

Hold dust container over wastebasket and press lever to release bottom lid.

Close bottom lid until it clicks.

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

Care and maintenance

Looking after your appliance

Cleaning the filters

1. The frequency that the filters should be cleaned will depend on appliance usage. For maximum efficiency the filter at the top of the dust container should be cleaned every time the dust container is emptied and the exhaust filter every two months. Switch off and disconnect from the mains supply.

2. Washable dust container filters – Clean monthly

Pull dust container latch to lift up dust container lid.

Lift out foam filter and shake off dust.

Rinse foam filter and dry thoroughly.

Grip tabs and lift out filter screen.

Twist bottom of filter screen counterclockwise to unlock and pull apart. Shake off dust.

Rinse screen and dust container.

Dry all thoroughly. Reassemble screen; twist clockwise to lock.

Click!

Align tab on filter screen with slot on back of dust container and drop into position.

Reinstall foam filter.

Close cover till it clicks.

Warning: Never operate vacuum cleaner without foam filter and filter screen in proper position.

Or by calling one of our experts on 0345 604 0105

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Care and maintenance

Looking after your appliance

How to clear a blockage

Caution: Make sure vacuum is turned off and power cord is unplugged.

If vacuum is not cleaning carpet, or if no suction at end of hose, check to be sure air path is not blocked.

1. Press release button and lift off dust container (Fig. 1).

2. Empty debris. Hold over wastebasket and press bottom lever to release bottom lid (Fig. 2).

3. Check filter screen. Remove any debris and shake off dust. (See maintenance instructions on page 22.)

4. Loosen end of hose.

5. Use a rod or similar blunt implement to clear a blockage in wand or hose. Flex hose to loosen debris. (Fig. 3). Use caution if there is any sharp objects that could have become imbedded in hose.

6. Remove dust container.

Caution: Be careful of anything sharp that could have imbedded or got stuck in the unit when checking!

7. Use finger to check for debris in air path (Fig. 4).

8. Reinstall filters inside dust container and position dust container onto vacuum cleaner.

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Warning: Never operate vacuum cleaner without foam filter and filter screen in proper position.

If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

24

Care and maintenance

Looking after your appliance

How to maintain brush roll bar

Caution: Make sure vacuum is turned off and power cord is unplugged.

• Step on handle release to lower handle.

• Turn vacuum face down on floor.

• To avoid unnecessary service calls, check brush roll bar for debris.

• Use scissors to clip heavy threads or strings.

• Ensure not to cut any bristles of the bar!

Or by calling one of our experts on 0345 604 0105

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Care and maintenance

Looking after your appliance

How to replace brush roll bar or belt

Caution: Make sure vacuum is turned off and power cord is unplugged.

• Put the product in a flat surface, with wheel face upwards

• Use a Philips screwdriver to remove 6 screws at the bottom of the base

(Fig 1) lift off brush cover

• Rotate right end of brush roll bar and lift it out, then lift out left end of brush roll bar. (Fig. 2)

•To replace belt ,position new belt around motor shaft (Fig. 3), loop new belt around brush roll bar shaft at left end of brush roll bar, then insert left end of brush roll bar first, align brush roll bar end cap with slot to make it fits into position, press right end of brush roll bar into position (Fig.4)

• Refit brush roll bar cover and screw in 6 screws (Fig 5)

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Fig 1 Fig 2

If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

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Fig 3

Fig 5

Fig 4

Or by calling one of our experts on 0345 604 0105

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Other information

Technical Specification

Model

SKU

Cat No

Rated voltage

Power

Class rating

BS 1362 fuse

Capacity

Noise

VUS34AE2O

136566433

3185458

220-240V 50/60Hz

400W

II(double insulated)

13A

4L

80 dB(A)

Recycling electrical products

You should now recycle your waste electrical goods and in doing so help the environment.

This symbol means an electrical product should not be disposed of with normal household waste. Please ensure it is taken to a suitable facility for disposal when finished with.

Visit www.recycle-more.co.uk, click on “bank locator” and enter your postcode to find your nearest recycling site.

If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

28

6

Product support

Help is always at hand

TROUBLE SHOOTING

In case of malfunction, please refer to the following table.

NOTICE: Thermal cut-off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating.

If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust container, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the customer service helpline.

Problem

Motor will not start.

Vacuum cleaner does not clean carpet.

No suction at the end of hose or wand.

Burning smell; brush roll bar will not turn.

Vacuum is hard to push.

Solution

- Push plug securely into outlet, try another outlet or check circuit breaker.

- Step on power switch to turn vacuum on.

- See detailed "thermal cut-off" instructions above.

.

- Empty dust container, clean and/or change filter.

- Clean or replace filter regularly to maintain suction.

- Check vacuum height adjustment knob position.

- Clean brush roll bar if needed.

- See other solutions above.

- Remove clogs from the hose or wand that restrict the airflow.

- Check brush roll bar for debris.

- Replace broken or out of shape belt.

- Refit the belt.

- Adjust vacuum height knob to a higher position.

If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

30

Product support

Help is always at hand

Help and assistance

If you require any technical guidance or find that your Bush vacuum cleaner is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions or online at www.bush-support.co.uk

If you still require further assistance, call one of our experts on 0345 604 0105*. To help give us give you a fast and efficient service please have the following information ready:

You can find this information on the rating plate – a small sticker (usually a sticker or metal plate on the rear of your product)

*Calls to Bush enquiry lines may attract a charge and set up fee from residential lines depending on your call plan / tariff. Mobile and providers costs may vary, see www.bt.com/pricing for details

For security and training purposes, telephone calls to and from customer service centres maybe recorded and monitored. Calls from Republic of Ireland will attract international call charges.

Or by calling one of our experts on 0345 604 0105

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Product support

Help is always at hand

Call us now and register your 12 month guarantee

Thank you for choosing Bush. Your new product is guaranteed against faults and breakdowns for 12 months. Don’t forget to register it with us today so we can provide you with our best possible after-sales service and useful updates.

This product is guaranteed for twelve months from the date of original purchase. Any defect that arises due to faulty materials or workmanship will be repaired free of charge (or if applicable the product will be replaced or the purchase price refunded) where possible during this period by the dealer from whom you purchased the unit.

For your personal Guarantee Confirmation code call 0800 597 8548

Guarantee Confirmation Code

Guarantor: Argos Limited - 489 - 499 Avebury Blvd. - Milton Keynes - MK9 2NW

If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

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Product support

Help is always at hand

Important Data Protection Information

Bush has appointed Domestic & General Insurance PLC to provide product registration services and protection plans to accompany its products.

What we do with your information

At Domestic & General we want to reassure you that we use your information both responsibly and securely to provide you with the best possible service. Below we explain what we do with your information and your rights to your information. If you would like any further details you can get in touch with us using the contact details below or visit our website (www.domesticandgeneral.com).

Using your information

Domestic & General Insurance PLC (“we”) is the “data controller” of your information. We process two sets of information about you, “Personal Information” (your name, address, contact and payment details) and the “Goods Information” you provide to register your appliance or device

(your name, address, contact and goods details). We’ll use your information: (i) as necessary to fulfil our contract with you (including to recover any amounts owing); (ii) for our legitimate interests in: undertaking marketing (about our products and services and those of our third party partners) by post, telephone, email and/or other electronic messaging services; market research; customer surveys; printing services; checking and verifying your identity and contact details; recording your conversations for training, quality and compliance purposes; and for analytics and profiling for marketing purposes; and (iii) where required to do so by law. We may also ask for your consent to some uses of your information.

Sharing your information

From time to time your Personal Information and Goods Information may also be shared with other members of the Domestic & General Group of Companies (Domestic & General Insurance or Services and other future members of the Group whose details we will notify to you (“Group”)), with companies acting on our behalf or providing services to us (e.g. the companies we use to carry out repairs, IT & mailing services, storage of paper records and telecommunications) and with the Sainsbury’s Argos Group (which currently includes Sainsbury’s Supermarkets,

Sainsbury’s Bank, Argos Limited, Tu Clothing, Habitat, Argos Financial Services, Nectar and Insight

2 Communication, Argos Business Solutions Limited). The Sainsbury’s Argos Group will process your Personal Information for their legitimate business interests (including marketing and analytics) in accordance with their privacy policy, which can be found at www.argos.co.uk/help/privacy-policy

Transferring your information

In exceptional cases, we may transfer your information to countries outside the European

Economic Area (including the US) which may not have data protection laws which provide the same level of protection as provided in the UK. We have put in place Model Clauses as an appropriate safeguard to ensure that such information is adequately secured and protected and that such transfers meet the requirements of applicable data protection law.

Or by calling one of our experts on 0345 604 0105

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Product support

Help is always at hand

Keeping your information

We keep your Personal Information for six years after you terminate your policy so that we can deal with any claims. Your goods information we keep for a bit longer, normally 10 years (the average life of an appliance) for health and safety. We also keep your information to send you marketing that you might be interested in, unless we receive a request from you to opt-out of marketing.

Rights to your information

By writing to the Data Protection Officer using the contact details provided below, you have the right to ask us:

• for a copy of the Personal Information we hold about you

• for a copy of the Personal Information you provided to us to be sent to you or a third party in a commonly used, machine readable format

• to update or correct your Personal Information to keep it accurate

• to delete your Personal Information from our records if it is no longer needed for the original purpose; and

• to restrict the processing of your Personal Information in certain circumstances

And you may also:

• object to us processing your Personal Information – in which case we will either agree to stop processing or explain why we’re unable to; and

• where we rely on your consent, withdraw that consent at any time.

Please note that the above rights are not absolute and certain exemptions apply to them.

You can also make a complaint to the Information Commissioner (www.ico.org.uk) if you feel your Personal Information has been mishandled.

Marketing

We, along with other members of our Group, Argos Limited, and other members of the J

Sainsbury’s Group of Companies may use your information to tell you about any offers, products or services which may be of interest to you. We may contact you by post, telephone, email and/or other electronic messaging services. To change your marketing preference, let us know by emailing [email protected] or by writing to us using the contact details provided below. If you don’t want Argos to send you marketing by phone, email or post then please see Argos’s Privacy Policy, which can be found on their website at www.argos.co.uk/help/privacy-policy to opt out of this marketing. Argos will stop sending you marketing communications but will still contact you with service-related messages every now and then.

Contact Details

If you need to contact us about your information or your information rights, or to see a copy of our Model Clauses, please write to: Freepost Plus RTKS-CLRA-GRYE, Data Protection Officer, Domestic & General, Leicester House, 17 Leicester Street, Bedworth, CV12 8JP or [email protected] and we’ll be happy to help you.

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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the

Troubleshooting section of these instructions

Or by calling one of our experts on 0345 604 0105

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Should you require any guidance; call our Help line on 0345 604 0105.

Further contact details can be found online at: www.bush-support.co.uk

Produced for Bush

489-499 Avebury Boulevard, Milton Keynes MK9 2NW

Made in China.

Bush is a registered trademark of Argos Ltd.