360
°
REACH
™
Cyclonic Vacuum
USER GUIDE
DDU03-E01
2
WARNING
BASIC SAFETY PRECAUTIONS
• This vacuum cleaner is intended for
household use only and NOT for
commercial or industrial use.
• This vacuum cleaner does not stay
upright without constant support, in
between uses lie flat on the floor.
• Only use the vacuum cleaner
indoors on dry surfaces and keep
the area you’re cleaning well lit.
• Keep fingers, hair and loose
clothing away from moving parts
and openings whilst using the
vacuum cleaner.
• This vacuum cleaner can be used
by children aged from 8 years and
above and persons with reduced
DON'TS
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the vacuum
cleaner in a safe way and
understand the hazards involved.
Children shall not play with the
vacuum cleaner. Cleaning and
user maintenance shall not be
made by children without
supervision.
• Only Dirt Devil recommended
tools should be used with the
vacuum cleaner, use of non-
branded Dirt Devil accessories/
tools will invalidate your guarantee.
• Don’t use the vacuum cleaner
if it has been dropped,
damage or left outdoors.
• Don’t run over the power cord or
use vacuum cleaner if the power
cord or plug is damaged. Please
contact our Customer Care Line
on: 0330 026 2626 (Mon-Fri
9:00am-5:00pm).
• Don’t handle the plug or use the
vacuum cleaner with wet hands.
• Don’t pull or carry the vacuum
cleaner by the power cord.
• Don’t use the power cord as a
handle, pull the power cord around
corners, sharp edges or close a
door over the power cord.
• Don’t unplug the vacuum cleaner
by pulling on the power cord.
• Don’t vacuum up any flammable or
combustible materials (lighter fluid,
petrol, kerosene etc) or use the
vacuum cleaner in an area with
explosive vapours or liquid.
• Don’t vacuum up hot coals,
cigarette butts, matches or
smoking hot burning items or use
in an area where there may be
harmful fluids (chlorine, bleach, and
ammonia drain cleaner).
• Don’t vacuum up hard or sharp
objects such as glass, nails,
screws or coins etc.
WARNING
DON'TS CONTINUED...
• Don’t attempt to remove blockages
with sharp objects as this may
cause damage to the vacuum
cleaner, remove blockages only as
instructed in this guide.
• Don’t use the vacuum cleaner with
incorrect voltage as this may result
in damage or injury to the user.
The correct voltage is listed on the
ratings label.
DO'S
• Turn off all controls on the vacuum
cleaner before disconnecting or
connecting the plug from the
mains socket.
• Always keep the power cord away
from brushes during use.
• Always make sure both the
pre-motor/post-motor filters are
in place before use.
• Take extra care when using the
vacuum cleaner on the stairs.
• Always switch off the vacuum
cleaner before disconnecting or
connecting the reach wand and
accessories.
• Keep all openings clear and free
from debris as this may affect the
airflow/suction.
• Always replace the fuse in the plug
with a British 13amp fuse.
• Always protect the power cable
from heated surfaces and open
flames.
• Use only CE approved 13amp
extension cords, non-approved
extension cords may overheat.
Care should be taken to arrange
the extension cord as it can be a
trip hazard.
• Store the vacuum cleaner in a cool,
dry area. If the filters have been
cleaned as per user the guide
instructions ensure they are
thoroughly dry before storing away.
• Take extra care when using the
vacuum cleaner on the stairs
• Use only CE approved 13amp
extension cords, non-approved
extension cords may overheat.
Care should be taken to arrange
the extension cord as it can be a
trip hazard.
PLEASE KEEP INSTRUCTIONS
FOR FURTHER USE.
3
HI. WELCOME.
Congrats on purchasing your new 360° REACH ™ cyclonic vacuum. Inside, you’ll find everything you want to know from tools to how to.
So what are you waiting for? LET’S GO.
™
4
PRODUCT
REGISTRATION
Guarantee Registration
Be sure to register your product online at www.DirtDevil.co.uk
Hint: Attach your sales receipt to this User Guide. Verification of date of purchase may be required for warranty service of your Dirt Devil ® product.
For quick reference, please record your product information below.
Model #:
Serial number :
(serial number located on the back or bottom of product)
Find GENUINE Replacement Parts at www.DirtDevil.co.uk
This product uses the following parts:
POST-MOTOR FILTER
PRE-MOTOR FILTER
TABLE OF
CONTENTS
Quick Start Assembly
How to
Tools
Troubleshooting
Limited Guarantee
18
19
6
8
16
5
6
Push the reach wand down onto the powered head until it clicks into place.
Slide the crevice tool into the crevice tool holder inside the handheld handle.
Push the handheld down onto the reach wand until it clicks into place.
Push the handle forward to lock the reach wand and powered head into the upright position.
The upright stick vacuum cleaner is not free standing, in between uses lie flat on the floor.
YOUR 360º REACH
™
CYCLONIC VACUUM
IS READY TO CLEAN!
NEED HELP?
Go to www.DirtDevil.co.uk or contact our Customer Service
Department at 0330 026 2626
(Mon-Fri 9:00am to 5:00pm)
USE AS A HANDHELD VACUUM CLEANER
1. Press the handheld release clip.
Pull and separate the handheld
from the reach wand.
2. The reach wand and powered
head are not free standing. Place
safely and securely to one side.
3. Pull and slide the crevice tool out
of the crevice tool holder, if you
need it.
4. Push the crevice or upholstery
tool into the handheld until it
clicks into place.
5. Plug into mains and slide the
On/Off and brushbar control
forward once (I).
6. The crevice tool can be turned to
a desired angle for easier
cleaning.
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IMPORTANT: Always switch off the vacuum cleaner before attaching/detaching the accessories.
Always take extra care when using the vacuum cleaner on the stairs.
CAUTION
This vacuum cleaner has a constantly rotating brushbar when carpet mode (II) has been selected . When turned on never leave the vacuum cleaner in one spot for an extended period of time as this may damage the floor surface. The power head brush should be ON (II) for carpets and OFF (I) for hard floors.
USE AS A STICK VACUUM CLEANER
1. Plug into the mains and place
your foot on the powered head.
Pull the handle backwards
to recline.
2. Slide the On/Off and
brushbar control -
0 = Off
I = The brush on the powered
head will NOT spin - for hard
floor cleaning
II = The brush will spin and a
green light on the powered
head will illuminate - for
carpet cleaning
3. Slide the air vent open on
the reach wand to reduce
suction if required.
LOCK THE POWERED HEAD
INTO POSITON (OPTIONAL)
Position the wand and powered head to the preferred cleaning angle. Push the eco lock towards the neck of the powered head to lock position. This will make the neck of the powered head less flexible.
TIP: For most efficient results, the air vent should be closed.
CAUTION
Unplug and switch off the vacuum cleaner before performing maintenance or troubleshooting checks.
EMPTY AND CLEAN THE DIRT CONTAINER…
1. Press the handheld release clip.
Pull and separate the handheld
from the reach wand/crevice/
upholstery tool.
2. Place the reach wand and
powered head safely and securely
to one side, lie flat on the floor.
3. Hold the handheld over a bin,
press the dirt release button
allowing dirt/debris to fall out.
PRESS
CLICK
10
TIP: Don’t over fill the dirt container to avoid blocking the air flow through the vacuum cleaner and replace filters every 6-9 months.
CAUTION
For best cleaning results, filters should be tapped over a bin every
4-6 uses to remove dirt and debris and washed every 3 to 6 months.
CLEAN THE PRE-MOTOR FILTERS
1. Press the dirt container release
button, pull the dirt container
to remove.
2. Twist clockwise and pull filter
frame out.
3. Separate the pre-motor filter.
Tap filters over a bin to remove
any dirt/debris. Wash the filters
under running water (40° max).
Top view of Pre-Motor filter
4. Leave for 24hrs or until fully dry
before replacing.
24hr
5. Line up the pre-motor filter with
the tabs in the dirt container.
Twist anti-clockwise until the
filter locks into place.
6. Tilt the dirt container and line up
onto the handheld. Push the dirt
container into handheld until the
tab on the dirt container clicks
into place.
CLEAN THE POST MOTOR FILTER
1. Press the post-motor filter
cover release button
and rotate out.
2. Rinse with water from both sides
and let dry for 24 hours or until
completely dry.
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3. Put the dry filter back and click
into place.
CLICK
CLEAN THE SHROUD AND SEPARATOR
1. Press the Dirt Cup release button.
2. Twist clockwise and pull the
Filter Frame out.
3. Pull out the separator and shroud, wipe it clean.
Top view of Pre-Motor filter
4. Line up the shroud and dirt
container correctly. Incorrect
fitting of the shroud will reduce
suction and may also damage
the machine.
5. Put the filter back in by aligning the tabs and twist anti-clockwise into place.
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CAUTION
This vacuum cleaner is not free standing and should be disassembled before storing.
REMOVE BLOCKAGES
FROM POWERED HEAD
1. Using scissors remove any
threads or hair from around the
brushbar and clear any dirt or
debris from powered head.
REMOVE BLOCKAGES
FROM REACH WAND
1. To test for a blockage in the reach
wand, look through the wand to
check if it is clear. Use a broom
handle or similar blunt object to
remove any blockage.
RESET THE POWERED HEAD
1. The red light on the powered
head will illuminate to indicate
there is a blockage. Switch the
vacuum cleaner off and clear
the blockage.
2. Reset the powered head by
turning the power back on to
position after the blockage has
been cleared. The brush will spin
and a green light on the powered
head will illuminate .
STORE YOUR UPRIGHT STICK VACUUM CLEANER
1. Press the handheld release clip.
Pull and separate the handheld
from the reach wand.
2. Press the powered head release
clip and pull to remove the
powered head.
3. Slide the crevice tool into the
crevice tool holder inside the
handheld handle.
4. Wrap the power cord around the
handheld, the crevice tool and
tabs on dirt container will hold
the power cord in place.
5. Store your vacuum cleaner
disassembled in a cool, dry place.
CAUTION
To avoid injury, particularly to face and head, keep hair, loose clothing, fingers, and all parts of the body away from revolving brush.
1. Press the powered head
release clip and pull to remove
the powered head.
2. Pull and slide the crevice tool
out of the crevice tool holder.
3. Push the tool into the reach
wand until it clicks into place.
The crevice tool can be turned
to a desired angle for
easier cleaning.
4. Plug into mains and slide the
On/Off and brushbar control
forward once (I).
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IMPORTANT: Always switch off the vacuum cleaner before attaching/detaching the accessories.
5. The reach wand can be used for
hard to reach places.
CAUTION
Not to be used for grooming a pet.
WARNING
To reduce the risk of personal injury -
Unplug before cleaning or servicing.
7. Use your upholstery tool to
clean large textile areas such
as stairs and sofas.
IMPORTANT: The reach wand vacuum cleaner is not free standing; in between uses lie flat on the floor.
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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Why does my vacuum cleaner have no power?
The plug may not be fully pushed into the electrical socket.
Check the fuse in the plug if this needs replacing, always replace with a British 13amp fuse.
Why won’t the vacuum cleaner pick up?
The motor thermostat may have tripped.
If this has happened, unplug the vacuum cleaner. Remove and empty the dirt container and check the reach stick for blockages.
Clean the filters and allow the vacuum cleaner to cool for approximately 1 hour (if you have washed the filters you will need to wait 24 hours for the filters to fully dry before putting them back into the vacuum cleaner).
The dirt container may not be correctly fitted.
Remove the dirt container from the vacuum cleaner and check it’s locked into place.
The shroud is not correctly fitted. Go to ‘How to clean shroud and separator’.
The filters may be clogged, clean the filters.
Go to 'How to clean pre and post motor filter'.
The dirt container may be blocked.
The brush on the powered head has not been activated.
There maybe a blockage in the reach wand.
Empty the dirt container. Go to
'How to empty and clean the dirt container'.
Activate the powered head. Go to
'How to use as a stick vacuum cleaner'.
Remove the blockage. Go to 'How to remove a blockage in the reach wand'.
Why won’t the Powered head brush turn?
Why is dust escaping from the vacuum?
The powered head brush has not been activated.
The powered head may be blocked.
The powered head has not been re-set.
The filters may be clogged.
The shroud and separator may be clogged.
Activate the powered head.
Go to 'How to use as a stick vacuum cleaner'.
Clear blockage. Go to 'How to clean a blockage from the powered head'.
Reset powered head. Go to 'how to reset the powered head'.
Clean filters. Go to 'How to clean pre and post motor filter'.
Clean shroud and separator. Go to
'How to clean shroud and separator'.
LIMITED
GUARANTEE
It’s quick and easy to register for your free 1 year guarantee online at www.DirtDevil.co.uk.
Please retain your original receipt for proof of purchase.
Please make a note of the serial number and model number of the product before calling.
Call our Customer
Service Department at
0330 026 2626
Monday-Friday 9:00am to 5:00pm.
www.DirtDevil.co.uk
Dirt Devil. 2 Colmore Square, 38 Colmore Circus, Queensway, Birmingham, B4 6BN.
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Ltd trading as Dirt Devil, hereby on our own responsibility, declare that the DDU03-E01 series is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.
