Acer LCD Monitor

User's Guide

Copyright © 2015 . Acer Incorporated.

All Rights Reserved.

Acer LCD Monitor User's Guide

Original Issue: 08 /20 15

Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopy, recording or otherwise, without the prior written permission of Acer Incorporated.

Acer LCD Monitor User's Guide

Model number: __________________________________

Serial number: ___________________________________

Date of purchase: ________________________________

Place of purchase: ________________________________

Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.

iii

Special notes on LCD monitors

The following are normal with the LCD monitor and do not indicate a problem.

• Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the power switch and then turn it on again to make sure the flicker disappears.

• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.

• The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01% or less such as a missing pixel or a pixel lit all the time.

• Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the power switch for a few hours.

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference.

Follow all warnings and instructions marked on the product.

Cleaning your monitor

Please carefully follow these guidelines when cleaning the monitor:

• Always unplug the monitor before cleaning.

• Use a soft cloth to wipe the screen and cabinet front and sides.

Connecting/disconnecting the device

Observe the following guidelines when connecting and disconnecting power from the LCD monitor:

• Make sure the monitor is attached to its base before connecting the power cord to the AC power outlet.

• Make sure both the LCD monitor and the computer are turned off before connecting any cable or unplugging the power cord.

• If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

iv

Accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power from the equipment, be sure to unplug the power cord from the electrical outlet.

Safe listening

To protect your hearing, follow these instructions.

• Gradually increase the volume until you can hear it clearly and comfortably and without distortion.

• After setting the volume level, do not increase it after your ears have adjusted.

• Limit the amount of time listening to music at high volume.

• Avoid turning up the volume to block out noisy surroundings.

• Turn the volume down if you can't hear people speaking near you.

Warnings

• Do not use this product near water.

• Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.

• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface.

This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

• To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage internal devices.

Using electrical power

• This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.

• If an extension cord is used with this product, make sure that the total

v ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.

• This product's power cord is equipped with a three-wire grounded plug.

The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power cord plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

• Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, type

SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.5 meters (15 feet) maximum length.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

• the power cord or plug is damaged, cut or frayed

• liquid was spilled into the product

• the product was exposed to rain or water

• the product has been dropped or the case has been damaged

• the product exhibits a distinct change in performance, indicating a need for service

• the product does not operate normally after following the operating instructions

vi

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Potentially explosive environments

Switch off your device in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage and distribution areas; chemical plants; or where blasting operations are in progress.

Areas with a potentially explosive atmosphere are often, but not always, marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders.

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

IT Equipment Recycling Information

Acer is strongly committed to environmental protection and views recycling, in the form of salvaging and disposal of used equipment, as one of the company's top priorities in minimizing the burden placed on the environment.

We at Acer are very conscious of the environmental effects of our business and strive to identify and provide the best working procedures to reduce the environmental impact of our products.

For more information and help when recycling, please go to this website: http://www.acer-group.com/public/Sustainability

Visit www.

acer-group of our other products.

.com for further information on the features and benefits

vii

Disposal instructions

Do not throw this electronic device into the trash when discarding.

To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and

Electronics Equipment (WEEE) regulations, visit http://www.acer

‐ group.com/public/Sustainability estriction on a ardous Substances statement India

This product complies with the India waste ule mercury, hexavalent chromium, polybrominated

and prohibits use of lead,

biphenyls or polybrominated diphenyl

ethers in concentrations exceeding . weight and .

weight for cadmium,

 

LCD pixel statement

The LCD unit is produced with high-precision manufacturing techniques.

Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction.

viii

This product has been shipped enabled for power management:

• Activate display’s Sleep mode within 15 minutes of user inactivity.

• Activate computer’s Sleep mode within 30 minutes of user inactivity.

• Wake the computer from Sleep mode by pushing the power button.

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use.

Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

• numbness, or a burning or tingling sensation

• aching, soreness or tenderness

• pain, swelling or throbbing

• stiffness or tightness

• coldness or weakness

If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.

The following section provides tips for more comfortable computer use.

Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

• refrain from staying too long in one fixed posture

• avoid slouching forward and/or leaning backward

• stand up and walk around regularly to remove the strain on your leg muscles

ix

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

• Rest your eyes frequently.

• Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.

• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.

• Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.

• Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.

• Eliminate glare and reflections by:

• placing your display in such a way that the side faces the window or any light source

• minimizing room light by using drapes, shades or blinds

• using a task light

• changing the display's viewing angle

• using a glare-reduction filter

• using a display visor, such as a piece of cardboard extended from the display's top front edge

• Avoid adjusting your display to an awkward viewing angle.

• Avoid looking at bright light sources, such as open windows, for extended periods of time.

Developing good work habits

Develop the following work habits to make your computer use more relaxing and productive:

• Take short breaks regularly and often.

• Perform some stretching exercises.

• Breathe fresh air as often as possible.

• Exercise regularly and maintain a healthy body.

In order to prevent damage to the monitor, do not lift the monitor by its base.

B X 34 0 CK

B X 34 0 CK xxxxxx;

Oct .2

0 ,2015

Acer America Corporation

333 West San Carlos St., Suite 1500

San Jose, CA 95110, U. S. A.

Tel : 254-298-4000

Fax : 254-298-4147 www.acer.com

Federal Communications Commission

Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The following local Manufacturer /Importer is responsible for this declaration:

Model Number: B

;

34 C

.

SKU Number: B

;

34 C

.

xxxxxx ;

(“x” = 0~9, a ~ z, A ~ Z or Blank)

Name of Responsible Party: Acer America Corporation

Address of Responsible Party: 333 West San Carlos St.

Suite 1500

San Jose, CA 95110

U. S. A.

Contact Person: Acer Representative

Phone No.:

Fax No.:

254-298-4000

254-298-4147

Special notes on LCD monitors

Information for your safety and comfort

Safety instructions

Cleaning your monitor

Connecting/disconnecting the device

Accessibility

Safe listening

Warnings

Using electrical power

Product servicing

Additional safety information

IT equipment recycling information

Disposal instructions

LCD pixel statement

Tips and information for comfortable use

Federal Communications Commission

Declaration of Conformity

Unpacking

Attaching/removing the base

Screen position adjustment 2

Connecting the power cord 5

Power saving

Display Data Channel (DDC) xi

1

2

Connector pin assignment

Standard timing table

Installation

User controls

How to adjust a setting

Acer eColor Management

User

Troubleshooting

HDMI mode

DP mode

11

12

13

15

9

10

6

8

15

16 vi vii vii viii iv iv v vi iii iii iv iv iii iii iii

1

Unpacking

Please check that the following items are present when you unpack the box, and save the packing materials in case you need to ship or transport the monitor in the future.

LCD monitor Quick start guide

DP cable (Option)

1

HDMI Cable

(Optional)

USB cable (Option) AC power cord

 

MHL (Option)

MHL

2

In oder to optimize the best viewing position, you can adjust the height/tilt/ swivel/pivot of the monitor.

•••

After pressing the top of the monitor then you can adjust the height of the monitor.

130

•••

Please see the illustration below for an example of the tilt range.

Only at the highest point can 5 degrees of recline be offered for the angle of elevation.

Connecting the power cord

• Check first to make sure that the power cord you use is the correct type required for your area.

• The monitor has a universal power supply that allows operation in either

100/120 V AC or 220/240 V AC voltage area. No user-adjustment is required.

• Plug one end of the power cord to the AC inlet, and plug the other end into an AC outlet.

• For units using 120 V AC:

Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.

• For units using 220/240 V AC:

Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

Power saving

The monitor will be switched to "power saving" mode by the control signal from the display controller, as indicated by the amber-colored power LED.

Mode

On

Power saving

LED light

Blue

Amber

The power saving mode will be kept until a control signal has been detected or the keyboard or mouse is activated. The recovery time from "power saving" mode back to "on" is around 3 seconds.

Display Data Channel (DDC)

To make installation easier, so long as your system supports the DDC protocol, the monitor is able to plug-and-play. The DDC is a communication protocol through which the monitor automatically informs the host system about its capabilities; for example, supported resolutions and corresponding timing. The monitor supports the DDC2B standard.

3

4

Connector pin assignment

19-pin

C

olor

D

isplay

PIN No.

1

3

5

11

13

7

9

15

17

19

Description

TMDS Data2+

TMDS Data2–

TMDS Data1 Shield

TMDS Data0+

TMDS Data0–

TMDS Clock Shield

CEC

SCL

DDC/CEC Ground

Hot Plug Detect

S

ignal

C

able*

19 17 15 13 11 9 7 5 3 1

18 16 14 12 10 8 6 4 2

PIN No.

2

4

6

8

10

12

14

16

18

Description

TMDS Data2 Shield

TMDS Data1+

TMDS Data1–

TMDS Data0 Shield

TMDS Clock+

TMDS Clock–

Reserved (N.C. on device)

SDA

+5V Power

* only for certain models

20-pin color display signal cable *

PIN No.

Description

1

2

3

Lane0(p)

GND

Lane0(n)

4

5

6

7

8

9

10

Lane1(p)

GND

Lane1(n)

Lane2(p)

GND

Lane3(n)

Lane3(p)

* only for certain models

PIN No.

11

12

13

18

19

20

14

15

16

17

Description

GND

Lane3(n)

Config1

Config2

AUX_CH (n)

GND

AUX_CH (p)

Hot Plug Detect

DP Power_Return

DP Power

5

6

Standard timing table

8

8

8

①

②

DisplayPort, HDMI 2.0 only

DisplayPort only

3440 1440

3440 1440 ①

3440 1440 ②

30

60

Installation

To install the monitor on your host system, please follow the steps below:

Steps

1 Connect the video cable a Make sure both the monitor and computer are switched off.

b Connect the digital cable (only for DP models).

(1) Make sure both the monitor and computer are switched off.

(2) Connect one end of the 2 0 -pin D P cable to the back of the monitor and the other end to the computer's port.

c HDMI Cable (Only HDMI-Input Model) a. Make sure both the monitor and computer are powered-OFF.

b. Connect the HDMI cable to the computer.

Or connect MHL cable(Only for MHL-Input Model)(Optional)

to the portable device

2 Connect the power cord

Connect the power cord to the monitor, then to a properly grounded AC

3 outlet.

Connect the USB Cable(Optional)

Connect the USB 3.0 cable to port for fast charge.

Connect the USB 3.0 cable to port.

4 Turn on the monitor and computer

Turn on the monitor first, then the computer. This sequence is very important.

5 If the monitor does not function properly, please refer to the troubleshooting section to diagnose the problem.

7

USER CONTROLS

Power Switch / Power LED:

To turn the monitor ON or OFF.

Lights up to indicate the power is turned ON.

Using the Shortcut Menu

 

 

 

Press the function button to open the shortcut menu. The shortcut menu lets you quickly select the most commonly accessed settings.

Empowering:

Press the Empowering Key to open the Acer eColor Management OSD and access the scenario modes.

PIP (picture in picture hotkey)

Use the PIP hotkey to active the picture-in-picture function.

MENU OSD functions

Press this botton to activate the OSD menu.

INPUT Input Key

Use Input key to select from different video sources that may be connected to your monitor.

(a)

DP

DP input or HDMI

If either

2 .

0 or

DP/ HDMI 2 .

HDMI ( MHL

0

HDMI

/HDMI a

2

(

.

0 input

)

MHL floating

(c) dialog

HDMI box

( MHL indicates:

)

As you cycle through the sources you will see the following messages on right top side of screen to indicate currently selected input source. It may take 1 or 2 seconds for the image to appear.

input is selected ,but the DP/ HDMI 2 .

0 / ( MHL )

“No Cable Connect” or “No Signal”

Acer eColor Management

Operation instructions

Step 1: Press “ “ Key to open the Acer eColor Management OSD and access the scenario modes

Step 2: Press “ “ or “ ” to select the mode

Step 3: Press “ “ Key to confirm the mode and exit the eColor menu.

Features and Benefits

Main

Menu icon

Sub

Menu icon

Sub

Menu item

N/A

Description

User mode

User defined. Settings can be fine-tuned to suit any situation

N/A

N/A

N/A

N/A

ECO mode

Adjusts the settings to reduce power consumption.

Standard mode

Grahpic mode

Movie mode

D efault Setting. Reflects native display capability

Enhances colors and emphasize fine detail.

Pictures and photographs appear in vibrant colors with sharp detail.

Displays scenes in clearest detail. Presents g r e a t v i s u a l s , e v e n i n u n s u i t a b l y - l i t environments.

Adjusting the OSD settings

--------------------------------------------------------------------

Note: The following content is for general reference only. Actual product specifications may vary.

The OSD can be used for adjusting the settings of your LCD Monitor.

Press the MENU key to open the OSD. You can use the OSD to adjust the picture quality, OSD position and general settings. For advanced settings, please refer to following page:

Adjusting the picture quality

1 Press the MENU key to bring up the OSD.

2 Using the / keys, select Picture from the OSD. Then navigate to the picture element you wish to adjust.

3 Use the / keys to adjust the sliding scales.

4

 

The Picture menu can be used to adjust the Blue light, Brightness, Contrast,

         

and other image-related qualities.

     

5

 

6

‐

axis

 

Saturate:

 

Adjust

 

saturation

 

of

 

red,

 

green,

 

blue,

 

yellow,

 

magenta

 

and

   

cyan

 

6

‐

axis

 

Hue:

 

Adjust

 

hue

 

for

 

red,

 

green,

 

blue,

 

yellow,

 

magenta

 

and

 

cyan.

 

6

 

sRGB

 

mode

 

in

 

colour

 

Temp

 

has

 

a

 

set

 

of

 

built

‐

in

 

default

 

settings,

 

which

 

enables

   

the

 

monitor

 

to

 

display

 

panel's

 

optimal

 

color

 

quality.

 

Adjusting the OSD position

1 Press the MENU key to bring up the OSD.

2 Using the directional keys, select OSD from the on screen display.

Then navigate to the feature you wish to adjust.

Adjusting the setting

1 Press the MENU key to bring up the OSD.

2 Using the / keys, select Setting from the OSD. Then navigate to

3

4

5

the feature you wish to adjust.

Select Power-off USB charge ON/OFF to enable/disable Power-off USB charge function.

Select PIP to adjust picture-in-picture se

ttin

gs. The PIP signal source needs to be selected manually.

6

When using PIP, "Wide mode", "6-axis Saturate", "6-axis Hue", "ACM" and "Detect Video" will be enabled for the main source display.

   

"Wide mode" is not supported when using PBP function.

Product information

3440x1440

 

1 Press the MENU key to bring up the OSD.

2 Using the / keys, select Information from the OSD. Then the basic information of LCD monitor will show up for current input.

Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.

HDMI mode

Problem

No picture visible

LED status

Blue

Off

Remedy

Using the OSD, adjust brightness and contrast to maximum or reset to their default settings.

Check the power switch.

Amber

Check if the AC power cord is properly connected to the monitor.

Check if the video signal cable is properly connected at the back of monitor.

Check that the computer system is switched on and in power saving/ standby mode.

DP mode

Problem

No picture visible

LED status

Blue

Off

Remedy

Using the OSD, adjust brightness and contrast to maximum or reset to their default settings.

Check the power switch.

Amber

Check if the AC power cord is properly connected to the monitor.

Check if the video signal cable is properly connected at the back of monitor.

Check that the computer system is switched on and in power saving/ standby mode.

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ENE R G Y STA R a n d t he ENE R G Y STA R ma rk a re regis t ere d U.S. ma rks