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HP Color LaserJet 2605, 2605dn, 2605dtn
Service Manual
HP Color LaserJet 2605, 2605dn, 2605dtn
Service Manual
Copyright and License
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained in this document is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Q7821-90930
Edition 1, 12/2005
FCC Class A Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The end user of this product should be aware that any changes or modifications made to this equipment without the approval of Hewlett-Packard could result in the product not meeting the
Class A limits, in which case the FCC could void the user’s authority to operate the equipment.
Trademark Credits
Adobe Photoshop® and PostScript® are trademarks of Adobe Systems Incorporated.
CorelDRAW™ is a trademark or registered trademark of Corel Corporation or Corel
Corporation Limited.
Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft
Corporation.
Netscape™ and Netscape Navigator™ are
U.S. trademarks of Netscape
Communications Corporation.
TrueType™ is a U.S. trademark of Apple
Computer, Inc.
ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the
United States Environmental Protection
Agency. Details on the proper use of the marks are explained in the "Guidelines for
Proper use of the ENERGY STAR® Name and International Logo."
Table of contents
Requirements for Macintosh systems (non-PostScript) .................................... 19
ENWW iii
iv
To check status and order using the control panel ............................................ 32
To check and order supplies using HP ToolboxFX ........................................... 32
To check and order using HP Web Jetadmin .................................................... 33
Set up status alerts ............................................................................ 46
Set up e-mail alerts ........................................................................... 46
Device information ............................................................................. 47
Paper handling .................................................................................. 48
Memory card (HP Color LaserJet 2605dtn) ...................................... 50
ENWW
To access the embedded Web server using a network connection .................. 52
ENWW v
Paper Types menu .......................................................................... 151
Print Modes menu ........................................................................... 151
Print quality menu ............................................................................ 152
To temporarily change print-quality settings ................................... 153
To change print-quality settings for all future jobs .......................... 153
Identifying and correcting printed image defects ............................................. 153
Print-quality checklist ....................................................................... 154
vi ENWW
To restore the factory-set defaults .................................................. 169
Appendix B Service and support
Appendix C Regulatory information
ENWW vii
Disposal of waste equipment by users in private households in the European Union .... 245
viii ENWW
1 Printer basics
This section provides information about the following topics:
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ENWW 1
Printer configurations
Thank you for purchasing the HP Color LaserJet 2605 Series printer. This printer is available in the configurations described below.
HP Color LaserJet 2605 printer
The HP Color LaserJet 2605 printer is a four-color laser printer that prints 10 pages per minute (ppm) in color and 12 ppm in monochrome (black and white).
●
Trays.
The printer comes with a single sheet priority feed slot (Tray 1) and a universal tray
(Tray 2) that holds up to 250 sheets of various paper types and sizes or 10 envelopes. It supports an optional 250-sheet paper tray (optional Tray 3). See
Print-media specifications on page 9
for more information.
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Connectivity.
The printer provides a Hi-Speed USB 2.0 port for connectivity.
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Memory.
The printer contains 64 megabytes (MB) of synchronous dynamic random access memory (SDRAM). To allow for memory expansion, the printer has one DIMM slot that accepts
256 MB RAM. This printer can support up to 320 MB of memory.
HP Color LaserJet 2605dn printer
2 Chapter 1 Printer basics ENWW
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The HP Color LaserJet 2605dn printer is a four-color laser printer that prints 10 ppm in color and
12 ppm in monochrome (black and white).
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Trays
. The printer comes with a single sheet priority feed slot (Tray 1) and a universal tray (Tray
2) that holds up to 250 sheets of various paper types and sizes or 10 envelopes. It supports an optional 250-sheet paper tray (optional Tray 3). See
Print-media specifications on page 9 for
more information.
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Connectivity
. The printer provides a USB port for connectivity and an HP built-in internal print server for connecting to a 10/100Base-T network.
●
Memory
. The printer contains 64 megabytes (MB) of synchronous dynamic random access memory (SDRAM). To allow for memory expansion, the printer has one DIMM slot that accepts
256 MB RAM. This printer can support up to 320 MB of memory.
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Print on Both Sides
. The printer can automatically print on both sides.
HP Color LaserJet 2605dtn printer
The HP Color LaserJet 2605dtn printer includes the features of the HP Color LaserJet 2605dn printer, but has an additional 250-sheet paper tray (Tray 3) and four memory card slots.
Printer configurations 3
Printer features
Feature
Color printing
Fast print speed
Excellent print quality
Ease of use
Flexible paper handling
PostScript® (PS) level 3 emulation language and fonts
Interface connections
Energy savings
Economical printing
HP Color LaserJet 2605 Series printer
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Provides laser printing in full color by using the four process colors: cyan, magenta, yellow, and black
(CMYK).
●
Prints in black on A4/letter paper up to 12 ppm. Prints in color on A4/letter at 10 ppm.
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ImageREt 2400 provides 2400 dpi equivalent-color quality through a multilevel printing process.
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True 600 by 600 dots per inch (dpi) text and graphics.
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Adjustable settings to optimize print quality.
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The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics.
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Few supplies to order. Supplies are easy to install.
● Convenient access to printer information and settings by using the HP ToolboxFX software.
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Convenient access to all supplies and to the paper path through the front door.
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Trays 1 and 2 for letterhead, envelopes, labels, transparencies, custom-sized media, postcards,
HP LaserJet glossy paper, HP LaserJet Tough paper, heavy paper, and HP Laser Photo paper.
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A 125-sheet top output bin.
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Print on both sides manually.
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Print on both sides automatically (HP Color LaserJet
2605dn and HP Color LaserJet 2605dtn models only).
Includes 35 built-in PS language fonts.
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Hi-Speed USB port.
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The HP Color LaserJet 2605dn and 2605dtn printers includes an HP built-in internal print server for connecting to a 10/100Base-T network.
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The printer automatically conserves electricity by substantially reducing power consumption when it is not printing.
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As an ENERGY STAR® partner, Hewlett-Packard
Company has determined that this product meets
ENERGY STAR® guidelines for energy efficiency.
ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency.
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N-up printing (printing more than one page on a sheet) and Printing on Both Sides features save paper.
4 Chapter 1 Printer basics ENWW
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Feature
Supplies
Accessibility
Expandability
Memory card slots
(HP Color LaserJet 2605dtn only)
HP Color LaserJet 2605 Series printer
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A Supplies Status page with print cartridge gauges that show the supply levels that remain. For HP supplies only.
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No-shake cartridge design.
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Authentication for HP print cartridges.
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Enabled supplies-ordering capability.
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Online user guide that is compatible with text screenreaders.
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All doors and covers can be opened by using one hand.
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Optional Tray 3 (standard on HP Color LaserJet
2605dtn). This 250-sheet universal tray reduces how often you have to add paper to the printer. Only one additional 250-sheet tray can be installed on the printer.
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Optional HP Jetdirect external print server for connecting to a network.
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One DIMM slot for adding memory and fonts.
The following memory cards are supported:
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CompactFlash
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Memory Stick and Memory Stick PRO
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MultiMedia
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Secure Digital (SD)
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SmartMedia
● xD
Printer features 5
Walkaround
The following illustrations identify the locations and names of key components of this printer.
Figure 1-1
Front view (HP Color LaserJet 2605dtn shown)
3
4
5
6
7
1
2
Output bin
Printer control panel
Front door
Tray 2 (250 sheets)
Tray 1 (single-sheet priority feed slot)
Tray 3 (optional; 250 sheets)
Memory card slots (HP Color LaserJet 2605dtn only)
Figure 1-2
Back and side view
1
Power switch
6 Chapter 1 Printer basics ENWW
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4
5
6
2
3
Power connection
DIMM access door
Dust cover
HP built-in internal print server for connecting to a 10/100Base-T network (HP Color LaserJet 2605dn and 2605dtn)
USB connection
Figure 1-3
Front view, cartridge door open
1
2
Transfer belt (ETB)
Print cartridges
CAUTION
Do not place anything on the transfer belt, which is located on the inside of the front door. Otherwise, the printer may be damaged, adversely affecting print quality.
Walkaround 7
Software
Software and supported operating systems
For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software that is provided. Not all software is available in all languages. See the
Getting
Started Guide
for installation instructions, and see the Readme file for the latest software information.
The most recent drivers, additional drivers, and other software are available from the Internet and other sources. If you do not have access to the Internet, see
.
The printer supports the following operating systems:
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Microsoft® Windows® 98 Second Edition, Windows Millennium Edition (Me), and Windows®
Server 2003 (Add Printer installation)
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Microsoft® Windows® 2000 and Windows XP
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Macintosh OS X v10.2 and later
The following tables list the software that is available for your operating system.
Table 1-1
HP Color LaserJet 2605 Series printer software
Feature
Windows Installer
Windows 98 Second
Edition, Me, and
Server 2003
Windows 2000 and XP Macintosh OS X v10.2 and later
PCL printer driver
PS printer driver
HP Web Jetadmin software
HP ToolboxFX software
HP imaging software
Macintosh Installer
Macintosh printer drivers
8 Chapter 1 Printer basics ENWW
Print-media specifications
This section contains information about specifications for the quality of print media, guidelines for print media usage, and guidelines for print media storage.
General guidelines
Some print media might meet all of the guidelines in this manual and still not produce satisfactory results. This problem might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.
Before purchasing large quantities of print media, always test a sample and make sure that the print media meets the requirements specified in this user guide and in the
HP LaserJet Printer Family
Print Media Guide
.
CAUTION
Using print media that does not meet HP specifications can cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.
CAUTION
Use only paper designed for laser printers. Paper for inkjet printers may damage the printer.
This printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled-fibercontent paper), envelopes, labels, transparencies, HP LaserJet glossy paper, HP LaserJet Tough paper, HP LaserJet Photo paper, and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect printer performance and output quality.
Print media that does not meet the guidelines outlined in this manual can cause the following problems:
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Poor print quality
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Increased jams
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Premature wear on the printer, requiring repair
Paper and print media
Print-media specifications for the HP LaserJet 2605 Series printer are listed in
Table 1-2 Print-media specifications on page 9
.
Table 1-2
Print-media specifications
Category
Acid content
Caliper
Curl in ream
Cut-edge conditions
Fusing compatibility
Grain
Specifications
5.5 pH to 8.0 pH
0.094 to 0.18 mm (3.0 to 7.0 mils)
Flat within 5 mm (0.02 inch)
Cut with sharp blades with no visible fray
Must not scorch, melt, offset, or release hazardous emissions when heated to 210°C (410°F) for 0.1 second
Long Grain
ENWW Print-media specifications 9
Table 1-2
Print-media specifications (continued)
Category
Moisture content
Smoothness
Specifications
4% to 6% by weight
100 to 250 Sheffield
For complete print-media specifications for all HP LaserJet printers, see the
HP LaserJet Printer
Family Print Media Guide
. To download the guide in PDF format, go to http://www.hp.com/support/ ljpaperguide .
Printing and storage environment
Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.
Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets.
Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This issue can cause jams.
As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation and print quality.
Care should be taken not to purchase more paper than can be easily used in a short time (about three months). Paper stored for long periods can experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper.
Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier.
The media-storage environment should be properly maintained to ensure optimum printer performance. The recommended condition is 20° to 24°C (68° to 75°F), with a relative humidity of
45% to 55%. The following guidelines should be helpful when evaluating the paper's storage environment:
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Print media should be stored at or near room temperature.
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The air should not be too dry or too humid (to moderate the hygroscopic properties of paper).
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The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the printer environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes.
●
Avoid storing paper and print media near heating and air conditioning vents or near windows and doors that are frequently open.
Envelopes
Envelopes can be printed from Tray 1 or Tray 2. Select the type of envelope that you are using from the
dialog box or the printer driver.
10 Chapter 1 Printer basics ENWW
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In your program, set the margins for the envelope. The following table gives typical address margins for a commercial #10 or DL envelope.
Type of address
Return address
Delivery address
Top margin
15 mm (0.6 inch)
51 mm (2 inches)
Left margin
15 mm (0.6 inch)
89 mm (3.5 inches)
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For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope.
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Avoid printing over the area where the envelope seams meet.
Envelope storage
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope and creates an air bubble, then the envelope might wrinkle during printing.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:
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Weight:
The weight of the envelope paper should not exceed 90 g/m 2 (24 lb) or jamming might occur.
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Construction:
Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl, and should not contain air.
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Condition:
Envelopes should not be wrinkled, nicked, stuck together, or otherwise damaged.
Never use envelopes that have clasps, snaps, windows, coated linings, self-stick adhesives, or other synthetic materials.
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Temperature:
Use envelopes that are compatible with the heat and pressure of the printer. This printer's fusing temperature is 210°C (410°F).
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Size:
Use only envelopes that are within the following size ranges.
Tray
Tray 1 or Tray 2
Minimum Maximum
76 x 127 mm (3 x 5 inches) 216 x 356 mm
(8.5 x 14 inches)
Envelopes with double side-seams
Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as indicated in the following illustration.
Print-media specifications 11
1
2
1
2
Acceptable
Unacceptable
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might damage the fuser.
CAUTION
Failure to follow the guidelines above can result in jams.
For instructions on loading envelopes, see
Loading Trays 2 and 3 on page 23 .
Labels
Select the type of label that you are using from the
dialog box or the printer driver.
CAUTION
To avoid damaging the printer, use only labels that are recommended for laser printers. To prevent serious jams, always use Tray 1 or Tray 2 to print on labels. Never print on the same sheet of labels more than once or print on a partial sheet of labels.
When selecting labels, consider the quality of each component:
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Adhesives:
The adhesive material should be stable at 210°C (410°F), which is the printer fusing temperature.
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Arrangement:
Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams.
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Curl:
Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.
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Condition:
Do not use labels that have wrinkles, bubbles, other indications of separation, or are damaged in any way.
For instructions on loading labels, see
Loading Trays 2 and 3 on page 23 .
12 Chapter 1 Printer basics ENWW
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Transparencies
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Use only Tray 1 or Tray 2 to print on transparencies. Select
Transparencies
from the
dialog box or the printer driver.
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The printer supports printing on color transparencies. Use only transparencies that are recommended for use in laser printers.
●
Place transparencies on a flat surface after removing them from the printer.
●
Transparencies that are used in the printer must be able to withstand 210°C (410°F), which is the printer fusing temperature.
CAUTION
To avoid damage to the printer, use only transparencies that are recommended for use in laser printers.
Transparent print media that is not designed for LaserJet printing will melt in the printer, and will damage the printer.
HP LaserJet glossy paper and HP LaserJet Photo paper
●
Handle HP LaserJet glossy paper and HP LaserJet Photo paper by the edges. Oil from your fingers that is deposited on HP LaserJet glossy paper and HP LaserJet Photo paper can cause print-quality problems.
●
Use only HP LaserJet glossy paper and HP LaserJet Photo paper with this printer. HP products are designed to work together for optimum printing results.
Letterhead or preprinted forms
●
Avoid using raised or embossed letterhead.
●
Avoid using letterhead that is printed with low-temperature inks, such as those used in some types of thermography.
●
The printer uses heat and pressure to fuse toner to the print media. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (210°C (410°
F) for 0.1 second).
For instructions on loading letterhead, see
and
Loading Trays 2 and 3 on page 23
.
HP LaserJet Tough paper
When printing on HP LaserJet Tough paper, follow these guidelines:
●
Handle HP LaserJet Tough paper by the edges. Oil from your fingers that is deposited on
HP LaserJet Tough paper can cause print-quality problems.
●
Use only HP LaserJet Tough paper with this printer. HP products are designed to work together for optimum printing results.
Print-media specifications 13
Custom-sized print media or cardstock
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Postcards, 3 x 5-inch (index) cards, and other custom-sized print media can be printed on from
Tray 1, Tray 2, or optional Tray 3. The minimum size is 76 x 127 mm (3 x 5 inches) and the maximum size is 216 x 356 mm (8.5 x 14 inches). See
Print-media specifications on page 9 for
more information.
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Always insert the short edge first into Tray 1, Tray 2, or optional Tray 3. To print in landscape mode, make this selection through your program. Inserting the media long-edge-first might cause a jam.
●
In your program, set margins at least 6.4 mm (0.25 inch) away from the edges of the print media.
For instructions on loading paper, see
and Loading Trays 2 and 3 on page 23 .
Supported media weights and sizes
This section contains information about the sizes, weights, and capacities of paper and other print media that each tray supports.
14 Chapter 1 Printer basics ENWW
Table 1-3
Tray 1 and Tray 2 specifications
Tray 1 and Tray 2
Paper
Dimensions
Minimum: 76 x 127 mm
(3 x 5 inches)
Maximum: 216 x 356 mm
(8.5 x 14 inches)
Same as the preceding listed minimum and maximum sizes.
Weight
60 to 163 g/m postcards
2 (16 to 43 lb)
Up to 176 g/m 2 (47 lb) for
Capacity
Single sheet of 75 g/m paper for Tray 1
2 (20 lb)
Up to 250 sheets for Tray 2
HP LaserJet glossy paper and
HP LaserJet Photo paper
HP Premium Cover paper
75 to 220 g/m
200 g/m 2
2 (20 to 58 lb)
(53 lb)
Single sheet of HP LaserJet glossy paper or HP LaserJet
Photo paper for Tray 1
Up to 25 mm (0.99 inch) stack height for Tray 2
Single sheet of HP Cover paper for Tray 1
Up to 25 mm (0.99 inch) stack height for Tray 2
Single sheet of transparency or opaque film for Tray 1
Transparencies and opaque film Thickness: 0.10 to 0.13 mm
(3.9 to 5.1 mils)
Labels
Thickness: up to 0.23 mm (up to 9 mils)
Up to 50 sheets for Tray 2
Single sheet of labels for Tray 1
Up to 25 mm (0.99 inch) stack height for Tray 2
Single envelope for Tray 1 Envelopes
Up to 90 g/m 2 (up to 24 lb)
4
3
1
2
Up to ten envelopes for Tray 2
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
Capacity can vary depending on media weight and thickness, and environmental conditions.
Hewlett-Packard does not guarantee results when printing with other types of heavy paper.
Smoothness: 100 to 250 (Sheffield).
Table 1-4
Optional Tray 3 specifications
Optional Tray 3 (250-sheet tray)
Dimensions
Weight
Capacity
Plain paper Minimum: 76 x 127 mm
(3 x 5 inches)
60 to 163 g/m 2 (16 to 43 lb)
Up to 200 sheets
1
2
Maximum: 216 x 356 mm (8.5 x
14 inches)
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
Capacity can vary depending on the media weight and thickness, and environmental conditions.
Table 1-5
Specifications for automatic 2-sided printing
Dimensions
Tray 1, Tray 2, and optional
Tray 3
Paper
Weight
Letter, A4, legal, 8.5 x 13 inches 60 to 105 g/m
2 (16 to 28 lb)
Capacity
Single sheet for Tray 1
ENWW Print-media specifications 15
Table 1-5
Specifications for automatic 2-sided printing (continued)
Tray 1, Tray 2, and optional
Tray 3
Dimensions
Weight
Capacity
Up to 250 sheets for Tray 2 and optional Tray 3
Single sheet for Tray 1 HP LaserJet glossy paper Letter, A4 75 to 120 g/m 2 (20 to 32 lb)
1
2
Up to 250 sheets for Tray 2 and optional Tray 3
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
Capacity can vary depending on the media weight and thickness, and environmental conditions.
16 Chapter 1 Printer basics ENWW
2 Installation
This chapter contains information about the following topics:
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ENWW 17
Site preparation
Below are recommendations for the printer location and placement.
Operating environment
The printer must be kept in a proper location to maintain the performance level that has been set at the factory. In particular, be sure that the environment adheres to the specifications listed in this chapter.
The printer must have 2 inches of space above and around it.
Figure 2-1
Printer dimensions
1
2
Front view
Side view
Make sure the printer is in a location that has the following:
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A well-ventilated, dust-free area
●
A surface that will support up to 18 kg (40 lbs)
●
A constant temperature and humidity (Do not install near water sources, humidifiers, air conditioners, refrigerators, or other major appliances.)
●
A hard, level surface (not more than a 2° angle)
Make sure to keep the printer away from the following:
●
Direct sunlight, dust, open flames, or water
●
Direct flow of exhaust from air ventilation systems
●
Magnets and devices that emit a magnetic field
18 Chapter 2 Installation ENWW
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Areas subject to vibration
●
Walls or other objects. There must be enough space around the printer for proper access and ventilation
Minimum system requirements
The minimum system requirements for the HP Color LaserJet 2605, 2605dn, and 2605dtn printers are listed below:
●
150 MB of free hard disk space
●
CD-ROM drive
●
Available USB or network port
NOTE
Networking is only available on Windows 2000, Windows XP, and Macintosh.
Requirements for PC systems
●
Windows 98 SE and Me (driver only)
●
Windows 2000 and XP (32-bit Home and Professional)
●
233 MHz processor with 64 MB RAM
Requirements for Macintosh systems (non-PostScript)
●
G3 processor (G4 processor recommended)
●
Mac OS X v10.2 and later
Site preparation 19
Package contents
Figure 2-2 Package contents on page 20 lists the package contents for the HP Color LaserJet 2605,
2605dn, and 2605dtn.
Figure 2-2
Package contents
3
4
1
2
5
6
7
HP Color LaserJet 2605 Series printer
Paper delivery tray
Power cable
Dust cover
Additional 250-sheet paper tray (optional on 2605 and 2605dn)
Getting Started Guide
Software and user documentation CD-ROM
20 Chapter 2 Installation ENWW
Install input devices
Installing Tray 3 (2605dtn)
1.
Turn off the power switch on the printer.
2.
Unplug the power cable.
3.
Place the printer on optional Tray 3, aligning the three (3) pegs on Tray 3 with the holes on the printer.
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Loading Tray 1
Tray 1 (the single sheet priority feed slot) prints single sheets of print media or a single envelope.
Use Tray 1 when feeding one sheet of paper, envelope, postcard, label, HP LaserJet glossy paper,
Install input devices 21
HP LaserJet Photo paper, or transparency. You can also use Tray 1 to print the first page on different media than the rest of the document.
1.
Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). Slide the media-width guides slightly wider than the print media.
22 Chapter 2 Installation ENWW
2.
Feed print media into Tray 1 with the side to be printed down, and the top, short edge in first.
Make sure that the media is inserted far enough into the printer for the paper feed mechanism to grab the media.
ENWW
NOTE
There is a short pause before the paper is picked up.
NOTE
To load special media such as labels, transparencies, HP LaserJet glossy paper,
HP LaserJet Photo paper, and letterhead or printed forms, feed or place the media with the side to be printed facing down.
NOTE
If you are printing on both sides, see the
HP Color LaserJet 2605, 2605dn,
2605dtn User Guide
for loading instructions.
Loading Trays 2 and 3
Tray 2 and optional Tray 3 are accessed from the front of the printer and hold up to 250 sheets of paper. Tray 2 also supports other media such as envelopes, postcards, transparencies, HP LaserJet glossy paper, and HP LaserJet Photo paper.
NOTE
Tray 3 is standard on HP Color LaserJet 2605dtn.
Install input devices 23
NOTE
Instructions are the same for loading media in Tray 2 and optional Tray 3.
1.
Pull Tray 2 or optional Tray 3 out of the printer and remove any paper.
2.
Move the rear guides to match the size of paper that you are loading. Tray 2 and optional Tray 3 accept several standard paper sizes.
3.
If printing paper longer than letter/A4, extend the rear of the tray until it matches the size you are loading.
24 Chapter 2 Installation ENWW
4.
Slide the media-width guides slightly wider than the print media.
NOTE
Load 10 envelopes or less into Tray 2 with the flaps on the right side, the side to be printed facing up, and with the short edge leading into the printer. If the envelope has a flap on a short edge, this edge must enter the printer first.
ENWW Install input devices 25
5.
Load the media.
NOTE
If this is special paper such as labels, transparencies, HP LaserJet glossy paper,
HP LaserJet Photo paper, and letterhead or printed forms, load it with the side to be printed on facing up and the top edge toward the front of the tray. For additional information about printing on special print media, see the
HP Color LaserJet 2605,
2605dn, 2605dtn User Guide
26 Chapter 2 Installation ENWW
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6.
Make sure that the stack of paper is flat in the tray at all four corners, and keep it below the height tabs on the media-length guide in the rear of the tray.
7.
Slide the tray into the printer. The back of the tray will protrude from the back of the printer.
NOTE
If you are printing on both sides, see the
HP Color LaserJet 2605, 2605dn, 2605dtn
User Guide
for loading instructions.
Install input devices 27
28 Chapter 2 Installation ENWW
3 Managing and maintenance
This chapter contains information about these maintenance topics:
●
●
●
●
●
●
ENWW 29
Control panel menus
Using the control panel menus
To gain access to the control panel menus, use the following steps.
1.
Press Select .
2.
Press the Right arrow or Left arrow button to navigate the listings.
3.
Press Select to select the appropriate option.
4.
Press Cancel Job to cancel an action or return to the Ready state.
Control panel menu map
From the control panel
Main
menu, the following menus are available:
NOTE
Default settings are indicated on the control panel by an asterisk (*).
Description
Use these options to configure settings for printing photos.
Menu
Photo functions
(HP Color LaserJet
2605dtn only)
Reports
Photo Setup
2605dtn only)
(HP Color LaserJet
Sub-menus and options
●
Print photos
●
Job settings
●
Select photos
●
Index print
●
Fast
●
Best
●
Demo Page
●
Menu structure
●
Config report
●
Supplies Status
●
Network report
●
Usage page
●
PCL font list
●
PS font list
●
PCLXL font list
●
Def. image size
●
Def. # of copies
●
Def. output color
Use these options to print various printer reports.
Use these options to set up defaults for photo printing.
30 Chapter 3 Managing and maintenance ENWW
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Menu
SYSTEM SETUP
Service
Network config.
(HP Color LaserJet
2605dn and 2605dtn)
Sub-menus and options
●
Language
(select desired language)
●
Paper setup
●
Def. paper size
(Letter,
Legal, A4)
●
Def. paper type
(select desired paper type)
●
Tray 2
(select paper type and size)
●
Paper out action
(Wait forever, Cancel, Override size)
●
PRINT QUALITY
●
CALIBRATE COLOR
●
Cartridge low
●
REPLACE SUPPLIES
●
Display contrast
(select desired contrast settings)
●
Courier font
●
Regular
●
Dark
●
Restore defaults
●
Cleaning Mode
●
Less paper curl
●
Off
●
On
●
Archive print
●
Off
●
On
●
TCPIP config
●
Link Speed
●
Memory card
Description
Use these menus to select system settings.
Use these menus to calibrate, restore factory default settings, and clean the print paper path.
Use these options to configure network settings.
Control panel menus 31
Managing supplies
Supplies life
The life of a print cartridge depends on the amount of toner that print jobs require. When printing text at approximately 5% coverage, a cyan, magenta, or yellow print cartridge for the HP Color LaserJet
2605 Series printers lasts an average of 2,000 pages, and a black print cartridge lasts an average of
2,500 pages. A typical business letter has 5% coverage.
Checking and ordering supplies
You can check the supplies status by using the printer control panel, printing a Supplies Status page, or viewing the HP ToolboxFX. Hewlett-Packard recommends that you place an order for a replacement print cartridge when you first receive the Low message for a print cartridge. For typical use, the Order message indicates that approximately two weeks of life remain. When you use a new, authentic HP print cartridge, you can obtain the following types of supplies information:
●
Amount of toner remaining
●
Estimated number of pages remaining
●
Number of pages printed
●
Other supplies information
NOTE
If the printer is connected to the network, you can set the HP ToolboxFX to notify you by e-mail when a print cartridge is low or is near the end of its useful life. If the printer is directly connected to a computer, you can set HP ToolboxFX to notify you when supplies are low.
To check status and order using the control panel
Do one of the following:
●
Check the supplies status gauges on the printer control panel. These gauges indicate when a print cartridge is low or empty. The lights also indicate when a non-HP print cartridge is first installed.
●
To print the Supplies Status page from the printer, on the printer control panel, select
Reports
Menu
, and then
Supplies Status
. See
Supplies Status page on page 41 for more information.
If the supplies levels are low, you can order supplies through your local HP dealer, by telephone, or online. See the
HP Color LaserJet 2605, 2605dn, 2605dtn User Guide
for part numbers. See http://www.hp.com/go/ljsupplies to order online.
To check and order supplies using HP ToolboxFX
You can configure HP ToolboxFX to notify you when the supplies are low. You can choose to receive alerts by e-mail or as a pop-up message or taskbar icon. To order supplies by using the
HP ToolboxFX, in the
Other Links
area, click
Order supplies
. You must have Internet access to connect to the Web site.
For more information, see HP ToolboxFX on page 44
.
32 Chapter 3 Managing and maintenance ENWW
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To check and order using HP Web Jetadmin
In HP Web Jetadmin, select the printer. The device status page shows supplies information. To order, use the HP ToolboxFX.
Storing supplies
Follow these guidelines for storing print cartridges:
●
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION
To prevent damage, do not expose the print cartridge to light for more than a few minutes.
●
See
Table A-4 Environmental specifications on page 231 for operating and storage temperature
ranges.
●
Store the supply in a horizontal position.
●
Store the supply in a dark, dry location away from heat and magnetic sources.
Replacing and recycling supplies
To install a new HP print cartridge, follow the instructions that are included on the box that contains the new supply, or see the
Getting Started Guide
.
To recycle supplies, place the used supply in the box in which the new supply arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item. See
HP LaserJet printing supplies on page 244 for more information about HP's recycling program.
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repairs required as a result of using a non-HP supply will
not
be covered under the printer warranty.
When you insert a supply into the printer, the printer will inform you if the supply is not a genuine HP supply. If you insert a genuine HP supply that has reached the low state from another HP printer, the printer identifies the supply as non-HP. Simply return the supply to the original printer to reactivate
HP features and functionality.
Resetting the printer for non-HP supplies
When you install a non-HP print cartridge, the light next to the print cartridge you replaced blinks and the Attention light is on. In order to print with this supply, you must press ( Select ) the first time you install this non-HP supply. The status gauges will not indicate when this type of supply is low or empty.
CAUTION
The printer will not stop printing when this type of supply is empty. Printer damage could occur if the printer prints with an empty print cartridge. See
Hewlett-Packard limited warranty statement on page 234
and
Print Cartridge Limited Warranty Statement on page 235
.
Managing supplies 33
HP anti-counterfeit website
Visit the HP anti-counterfeit website at http://www.hp.com/go/anticounterfeit if the supplies status gauges or HP ToolboxFX indicates that the print cartridge is not an HP print cartridge and you think that it is genuine.
34 Chapter 3 Managing and maintenance ENWW
Cleaning the printer
During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This printer has a cleaning mode that can correct and prevent these types of problems.
To remove toner build-up
During the printing process, toner can accumulate inside the printer. Over time, this buildup can cause print-quality problems. Each time you replace the black print cartridge, remove toner build-up.
1.
Open the front door.
ENWW Cleaning the printer 35
2.
Locate the blue cleaning tool that is situated to the left above the black print cartridge.
3.
Move the cleaning tool back and forth across the cartridge five times.
4.
Ensure that the cleaning tool is returned to the left when the cleaning is finished.
5.
Close the front door.
6.
Run a cleaning page.
NOTE
You will get toner on your hands when you perform this cleaning. To remove toner, wash your hands with cool water.
36 Chapter 3 Managing and maintenance ENWW
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To clean the paper path using HP ToolboxFX
NOTE
Use the following procedure to clean the paper path using the HP ToolboxFX. To clean the engine when the computer is running an operating system that does not support
HP ToolboxFX, see the late-breaking Readme on the root of the CD-ROM, or visit http://www.hp.com/support/clj2605 .
1.
Make sure that the printer is turned on and in the Ready state.
2.
Open the HP ToolboxFX.
3.
On the
Troubleshooting
tab, click
Maintenance
, click
Cleaning Page
, and then click
. A page with a pattern prints from the printer.
4.
At the printer, remove any print media in Tray 2 or optional Tray 3.
5.
Remove the page that printed and load it face-down into Tray 2 or optional Tray 3.
6.
At the computer, press
Clean
.
Cleaning the printer 37
Cartridge out override
What is it?
The HP Color LaserJet 2605 Series printers display an
ORDER SUPPLIES
message when a cartridge is running low and a
REPLACE SUPPLIES
message when a cartridge has been depleted.
To ensure optimal print quality, HP recommends replacing a cartridge when the
REPLACE
SUPPLIES
message is displayed. Replacing the cartridge at this point can help prevent waste of media or other cartridges when one cartridge produces poor print quality.
The Cartridge Out Override feature allows the printer to continue using a cartridge that has reached the recommended replacement point.
WARNING!
Using Override may result in unsatisfactory print quality and unavailability of certain features (such as toner remaining information).
WARNING!
All print defects or supply failures incurred when an HP supply is used in
Override will not be considered defects in materials or workmanship in the supply under HP's
Print Cartridge Limited Warranty Statement. For Warranty information, see
Limited Warranty Statement on page 235
.
Configuration
Cartridge Out Override can only be enabled from the printer's control panel menu.
1.
From the main menu, press ( Right arrow ) to
SYSTEM SETUP
and press ( Select ).
2.
Press ( Right arrow ) to
PRINT QUALITY
and press ( Select ).
3.
Press ( Right arrow ) to
REPLACE SUPPLIES
and press ( Select ).
4.
Press ( Right arrow ) to
OVERRIDE OUT
and press ( Select ).
5.
Press ( Select ).
If
STOP AT OUT
is selected, the printer will stop printing when a cartridge reaches the recommended replacement point. If
OVERRIDE OUT
is selected, the printer will continue printing when a cartridge reaches the recommended replacement point. The factory default setting is
STOP
AT OUT
.
On-going operation
Override can be enabled or disabled at any time, and does not have to be re-enabled for each cartridge. The printer will automatically continue printing when a cartridge reaches recommended replacement. The printer will display a message
Replace supplies Override in Use
while a cartridge is used in Override mode. When the cartridge is replaced with a new supply, Override will de-activate until another cartridge reaches recommended replacement.
38 Chapter 3 Managing and maintenance ENWW
Calibrating the printer
The printer automatically calibrates at various times. You can adjust the calibration settings by using the HP ToolboxFX.
Environmental differences or aging print cartridges might cause fluctuations in image density. The printer accounts for this with image stabilization control. The printer automatically calibrates at various times to maintain the highest level of print quality. You can also request a calibration by using the HP ToolboxFX.
The printer does not interrupt a print job to calibrate. It waits until the job is complete before calibrating or cleaning. While the printer is calibrating, it pauses printing for the time that is required to complete the calibration.
To calibrate the printer at the printer
1.
To calibrate from the printer, press ( Left arrow ) or ( Right arrow ) until the display reads
SYSTEM SETUP
.
2.
Press ( Select ).
3.
Press ( Left arrow ) or ( Right arrow ) until the display reads
PRINT QUALITY
.
4.
Press ( Select ).
5.
Press ( Left arrow ) or ( Right arrow ) until the display reads
CALIBRATE COLOR
.
6.
Press ( Select ).
7.
Press ( Left arrow ) or ( Right arrow ) until the display reads
CALIBRATE NOW
.
8.
Press ( Select ).
9.
Press ( Select ) to confirm
CALIBRATE NOW
.
To calibrate the printer from the HP ToolboxFX
1.
Open the HP ToolboxFX in one of these ways:
●
On the desktop, double-click the
HP ToolboxFX
icon.
●
On the
Start
menu, point to
Programs
, point to
HP
, point to
HP Color LaserJet 2605
Series
, and click
HP ToolboxFX
.
2.
Click the
Troubleshooting
tab and then click
Troubleshooting Tools
(on the left side of the screen).
3.
In the Calibration section, click
CALIBRATE NOW
.
ENWW Calibrating the printer 39
Managing the printer
This printer comes with several software tools that help you monitor, troubleshoot problems with, and maintain the printer. Information about using these tools is in the following sections:
●
●
●
●
Device pages and reports
Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer.
If the printer language was not correctly set during installation, you can set the language manually so that the pages print in one of the supported languages. Change the language by using the
HP ToolboxFX.
Demo page
To print the Demo page, press the ( Left arrow ) or ( Right arrow ) buttons on the printer control panel simultaneously. You can also print this page from the HP ToolboxFX.
Configuration page
The Configuration page lists current settings and properties of the printer. You can print a
Configuration page from the printer or the HP ToolboxFX.
To print the Configuration page from the control panel
1.
Press ( Left arrow ) or ( Right arrow ) to select the
Reports
menu.
2.
Press ( Select ).
3.
Press ( Left arrow ) or ( Right arrow ) to select
Config report
.
4.
Press ( Select ) to print the Configuration Report page.
40 Chapter 3 Managing and maintenance ENWW
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1.
Product Information
. This section contains basic information about the printer, such as the product name and the serial number.
2.
Memory
. This section lists memory-related information, such as the total memory that is installed.
3.
Paper Settings
. This section lists information about the media type for each tray and about the type settings for all the media that the printer supports.
4.
Page Counts
. This section lists the total number of pages printed, the number of color pages printed, and information about paper jams.
5.
Product Settings
. This section lists information that is gathered during software installation, including the language and the company name.
6.
Network Settings
. This section contains network information about the printer such as the Host
Name, Hardware Address, and IP Address.
7.
Paper Types
. This section contains information about paper types that can be configured by the user.
8.
Status Log
. This section contains information about printer errors.
Supplies Status page
The Supplies Status page lists the remaining life of HP print cartridges. It also lists the estimated pages remaining, number of pages printed, and other supplies information. You can print a Supplies
Status page from the printer or the HP ToolboxFX.
Managing the printer 41
To print the Supplies Status page from the control panel
1.
Press ( Left arrow ) or ( Right arrow ) to select the
Reports
menu.
2.
Press ( Select ).
3.
Press ( Left arrow ) or ( Right arrow ) to select
Supplies Status
.
4.
Press ( Select ) to print the Supplies Status page.
NOTE
Supplies information is also available through the HP ToolboxFX.
1.
Print cartridge area
. This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print cartridge, which is expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This information might not be provided for non-HP supplies. In some cases, if a non-
HP supply is installed, an alert message displays instead.
2.
Ordering Information
. This section contains basic information about how to order new HP supplies.
3.
Return & Recycling
. This section contains a link to the Web site that you can visit for information about recycling.
42 Chapter 3 Managing and maintenance ENWW
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Networking page
The Networking report option prints a Network configuration report. You can print this page using the printer control panel. Use the following steps to print the Network configuration report.
1.
Press ( Left arrow ) or ( Right arrow ) to select the
Reports
menu.
2.
Press ( Select ).
3.
Press ( Left arrow ) or ( Right arrow ) to select
Network report
.
4.
Press ( Select ) to print the Network configuration page.
Fonts pages
The fonts pages provide lists of the available fonts on the printer, including PostScript (PS) fonts,
PCL fonts, and PCL6 fonts (PCLXL). You can print these font pages using the printer control panel.
Use the following steps to print a fonts page.
1.
Press ( Left arrow ) or ( Right arrow ) to select the
Reports
menu.
2.
Press ( Select ).
3.
Press ( Left arrow ) or ( Right arrow ) to select
PS font list
,
PCLXL font list
, or
PCL font list
.
4.
Press ( Select ) to print the selected fonts page.
Usage page
The Usage Page provides information on the number and types of pages printed by the printer. You can print the usage page using the printer control panel. Use the following steps to print a usage page.
1.
Press ( Left arrow ) or ( Right arrow ) to select the
Reports
menu.
2.
Press ( Select ).
3.
Press ( Left arrow ) or ( Right arrow ) to select
Usage page
.
4.
Press (
Select ) to print the Usage Page.
Menu map
The menu map lists the menu structure for each option available on the printer control panel. Use the following steps to print a menu map.
To print a menu map
1.
Press ( Left arrow ) or ( Right arrow ) to select the
Reports
menu.
2.
Press ( Select ).
3.
Press ( Left arrow ) or ( Right arrow ) to select
Menu structure
.
4.
Press ( Select ) to print the Menu map.
Managing the printer 43
HP ToolboxFX
HP ToolboxFX is a Web-based program that you can use to complete the following tasks:
●
Check the printer status.
●
Configure the printer settings.
●
View troubleshooting information.
●
View online documentation.
You can view HP ToolboxFX when the printer is directly connected to your computer or when it is connected to the network. You must perform a typical software installation to use HP ToolboxFX.
NOTE
HP ToolboxFX is not supported for Windows 98 SE, Windows Me, Windows
Server 2003, or Macintosh operating systems.
NOTE
You do not have to have Internet access to open and use HP ToolboxFX.
To view HP ToolboxFX
Open HP ToolboxFX in one of these ways:
●
In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon.
●
On the Windows
Start
menu, click
Programs
(or
All Programs
in Windows XP), click
HP
, click
HP Color LaserJet 2605 Series
, and then click
HP ToolboxFX
.
The HP ToolboxFX software contains the following sections:
●
●
●
●
●
44 Chapter 3 Managing and maintenance ENWW
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Status
The HP ToolboxFX
Status
folder contains links to the following main pages:
●
Device Status
. View printer status information. This page indicates printer conditions such as a jam or an empty tray. After you correct a problem with the printer, click
Refresh
button to update the printer status.
●
Supplies Status
. View detailed supplies status such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links to order supplies and to find recycling information.
●
Device Configuration
. View a detailed description of the current printer configuration, including the amount of memory installed and whether optional trays are installed.
●
Network Configuration
. View a detailed description of the current network configuration, including the IP address and network status.
●
Print Info Pages
. Print the Configuration page and various other information pages that are available for the printer, such as the Supplies Status page and the Demo page.
●
Event Log
. View a history of printer errors. The most recent error is at the top of the list.
Event log
The Event log is a four-column table where the printer events are logged for your reference. The log contains codes that correspond to the error messages that appears on the printer control-panel display. The number in the Page Count column specifies the total number of pages that the printer had printed when the error occurred. The Event log also contains a brief description of the error. For more information about error messages, see
Control-panel messages on page 136
.
Managing the printer 45
Alerts
The HP ToolboxFX
Alerts
folder contains links to the following main pages:
●
Set up Status Alerts
. Set up the printer to send you pop-up alerts for certain events, such as low toner levels.
●
Set up E-mail Alerts
. Set up the printer to send you e-mail alert messages for certain events, such as low toner levels.
Set up status alerts
Use HP ToolboxFX to set up the printer so that it issues pop-up alerts to your computer when certain events occur. Events that trigger alerts include jams, low levels of toner in HP print cartridges, non-
HP print cartridge in use, empty input trays, and specific error messages.
Select the pop-up format, the system tray icon format, the desktop format, or all three for the alerts.
The pop-up alerts only appear when the printer is printing from the computer on which you set up the alerts.
NOTE
You must click
Apply
before your changes take effect.
Set up e-mail alerts
Use HP ToolboxFX to configure up to two e-mail addresses to receive alerts when certain events occur. You can specify different events for each e-mail address. Enter the information for the e-mail server that will send out the e-mail alert messages for the printer.
NOTE
You must click
Apply
before your changes take effect.
Help
The HP ToolboxFX
Help
folder contains links to the following main pages:
●
Troubleshooting
. Print troubleshooting pages, clean the printer, and display Microsoft Office
Basic Colors. For more information on Microsoft Office Basic colors, see the
HP Color LaserJet
2605, 2605dn, 2605dtn User Guide
.
●
How Do I?
View the How Do I? Help for help with specific tasks.
●
Animated demonstrations
●
User Guide
. View information about the printer usage, warranty, specifications, and support.
The user guide is available in both HTML and PDF format.
●
Readme
. View important information about the printer that is not available in the user guide.
The late-breaking Readme contain last-minute information about the printer (in English only).
46 Chapter 3 Managing and maintenance ENWW
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Device settings
The HP ToolboxFX
Device Settings
folder contains links to the following main pages:
●
Device Information
. View information about the printer, such as the printer description and a contact person.
●
Paper handling
. Change the printer paper-handling settings, such as default paper size and default paper type.
●
Printing
. Change the default printer print settings, such as number of copies and paper orientation.
●
PCL5e
. View and change the PCL5e settings.
●
PostScript
. View and change the PS settings.
●
Print quality
. Change the printer print-quality settings.
●
Print density
. Change the print density settings, such as contrast, highlights, midtones, and shadows.
●
Paper types
. Change the printer mode settings for a each media type, such as letterhead, prepunched, or glossy paper.
●
Memory Card
. Change the printer settings, such as image size, number of copies, and output color when printing photos using memory cards.
●
System Setup
. Change the printer system settings, such as printer language and jam recovery.
●
Service
. Gain access to various procedures required to maintain the printer.
●
Save/restore settings
. Save the current settings for the printer to a file on your computer. Use this file to load the same settings onto another printer or to restore these settings to this printer at a later time.
Device information
The information that you type in these fields appears on the Configuration page. You can type any character in each of these fields.
NOTE
You must click
Apply
before your changes take effect.
Managing the printer 47
Paper handling
Use the HP ToolboxFX paper-handling options to configure your default settings. These are the same options that are available on the
SYSTEM SETUP
and
Paper setup
menus on the control
panel. For more information, see Control panel menus on page 30
.
Three options are available for handling print jobs when the product is out of media:
●
Select
Wait For Paper To Be Loaded
.
●
Select
Cancel
from the
Paper out action
drop-down list to cancel the print job.
●
Select
Override
from the
Paper out time
drop-down list to send the print job to another paper tray.
The
Paper out time
field specifies how long the printer waits before acting on your selections. You can specify from 0 to 3600 seconds.
NOTE
You must click
Apply
before your changes take effect.
Printing
Use the HP ToolboxFX printing settings options to configure the settings for all print functions. These are the same options that are available on the
Print Settings
menu on the control panel. For more information, see
Control panel menus on page 30
.
NOTE
You must click
Apply
before your changes take effect.
PCL5e
Use the PCL5e options to configure the settings when you are using the PCL5e print personality.
These are the same options that are available on the
PCL5e
menu on the control panel.
NOTE
You must click
Apply
before your changes take effect.
48 Chapter 3 Managing and maintenance ENWW
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PostScript
Use the PostScript option when you are using the PostScript print personality. When the
PostScript error
option is turned on, the PostScript error page automatically prints when PostScript errors occur.
NOTE
You must click
Apply
before your changes take effect.
Print quality
Use the HP ToolboxFX print-quality options to improve the appearance of your print jobs. These are the same options that are available on the
SYSTEM SETUP
and
PRINT QUALITY
menu on the
control panel. For more information, see Control panel menus on page 30 .
●
For Color Calibration, the following options are available:
●
Power On Calibration
●
Calibration Timing
●
Calibrate Now
●
For Grayscale Printing, the following options are available:
●
Resolution
. Select 600 resolution for average print jobs and Fast Res 1200 for higherquality print jobs. Select ProRes 1200 for the highest-quality print job, but a longer printing time.
●
REt
. You can turn on REt, which HP provides for improved print quality.
●
Economode
. Turn Economode on when you are printing average print jobs. Economode reduces print quality, but increases the life of your print cartridge. To increase print quality, turn Economode off. HP does not recommend full-time use of Economode.
NOTE
You must click
Apply
before your changes take effect.
Print density
The print density settings allow you to make fine adjustments of the density (amount) of cyan, magenta, yellow, and black toner in your images, pages, and documents.
●
Contrasts
. Contrast is the density difference between light (highlight) and dark (shadow) colors.
To increase the difference between light and dark colors (equivalent to a negative highlight adjustment and a positive shadow adjustment), use a positive contrast setting. To decrease the difference between light and dark colors (equivalent to a positive highlight adjustment and a negative shadow adjustment), use a negative contrast setting.
●
Highlights
. Highlight colors are colors near white. To make highlight colors darker, use a positive highlight setting, and to make highlight colors lighter use a negative highlight setting.
This adjustment does not affect midtone or shadow colors.
Managing the printer 49
●
Midtones
. Midtone colors are about halfway between white and solid density. To make midtone colors darker, use a positive midtone setting, and to make midtone colors lighter use a negative highlight setting. This adjustment does not affect highlight or shadow colors.
●
Shadows
Shadow colors are colors near solid density. To make shadow colors darker, use a positive shadow setting, and to make shadow colors lighter use a negative shadow setting. This adjustment does not affect highlight or midtone colors.
Paper types
Use these HP ToolboxFX
Paper types
options to configure print modes that correspond to the various media types. When you select
Restore Modes
, all of the modes are reset to the factory settings.
NOTE
You must click
Apply
before your changes take effect.
Memory card (HP Color LaserJet 2605dtn)
Use the HP ToolboxFX memory card options to configure print settings when using memory cards.
Three options are available for configuring the printer when using memory cards.
●
Photo image size
. Select the size photos to print from the drop-down list.
●
Photo number of copies
. Type the number of copies from 0 to 99 to print for each image.
●
Photo output color
. Select either
Color
or
Monochrome
from the drop-down list.
Select the
Enable memory cards
check box to save the settings.
50 Chapter 3 Managing and maintenance ENWW
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System setup
Use the HP ToolboxFX system settings options to configure miscellaneous print settings. These settings are not available from the printer control panel.
NOTE
You must click
Apply
before your changes take effect.
Service
During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. HP ToolboxFX
Network settings
The network administrator can use the HP ToolboxFX
Network Settings
folder to control the network-related settings for the printer when it is connected to an IP-based network.
The following options are available:
●
IP Configuration
●
Advanced
●
SNMP
●
Network Configuration
●
Password
Using the embedded Web server
When the printer is directly connected to a computer, use the HP ToolboxFX to view Web pages for the printer status.
When the printer is connected to the network, the embedded Web server is automatically available.
You may access the embedded Web server from any supported browser.
The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of using the printer control panel. Below are examples of what you can do using the embedded Web server:
●
View printer status information.
●
Set the type of paper loaded in each tray.
●
Determine the remaining life on all supplies and order new ones.
●
View and change tray configurations.
●
View and change the printer.
●
View and print internal information pages.
●
View and change network configuration.
Managing the printer 51
The embedded Web server supports the following browsers:
●
Microsoft Internet Explorer 6.0 and later
●
Netscape 7.0 or later
●
Opera 7.0 or later
●
Firefox 1.0 or later
●
Mozilla 1.6 or later
●
Safari 1.2 or later
The embedded Web server works when the printer is connected to an IP-based network. The embedded Web server does not support IPX-based or AppleTalk printer connections. You do not need Internet access to open and use the embedded Web server.
To access the embedded Web server using a network connection
In a supported Web browser on your computer, type the IP address for the printer in the address/
URL field. (To find the IP address, print a configuration page. For more information about printing a configuration page, see
Configuration page on page 40 .)
NOTE
If you are unable to access the embedded Web server using the IP address, you can use the host name.
NOTE
After you open the URL, you can bookmark it so that you can return to it quickly in the future.
1.
The embedded Web server has three tabs that contain settings and information about the printer: the
Information
tab, the
Settings
tab, and the
Networking
tab. Click the tab that you want to view.
2.
See the following sections for more information about each tab.
Information tab
The
Information
pages group consists of the following pages.
●
Device Status.
This page displays the printer status and shows the life remaining of
HP supplies, with 0% indicating that a supply is empty. The page also shows the type and size of print media set for each tray.
●
Configuration.
This page displays the network and product information found on the printer
Configuration page, such as page counts, print settings, and paper options.
●
Supplies Status.
This page displays the life remaining of HP supplies, with 0% indicating that a supply is empty. This page also provides supplies part numbers. To order new supplies, click
Order Supplies
in the
Other Links
area on the left side of the window. To visit any Web site, you must have Internet access.
●
Print Info Pages
. This page provides a remote way to print an internal page for a printer.
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Settings tab
This tab allows you to configure the printer from your computer. The
Settings
tab can be password protected. If this printer is networked, always consult with the printer administrator before changing settings on this tab.
The
Settings
tab contains the following pages.
●
Paper Handling
. Configure paper handling settings from this page.
●
Printing
. Configure the IO Timeout from this page.
●
Print Quality
. Use this page to configure color calibration and optimize settings.
●
Print Density
. Use this page to configure print density settings including contrast, highlights, midtones, and shadows.
●
Paper Type Settings
. Use this page to configure paper types
●
Print Modes
. Use this page to configure print mode settings.
●
System Setup
. Use this page to set up system settings, including jam recovery, auto continue, display contrast, and printer language.
●
Service
. Use this page to start the cleaning mode and restore factory settings.
Networking tab
This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network.
●
IP Configuration
. Use this page to set the IP configuration.
●
Advanced
. Use this page to enable network features such as SLP Config, DHCP, BootP, and
AutoIP.
●
mDNS
. Use this page to set the mDNS. Use these settings to turn on or off Rendezvous or
Bonjour discovery.
●
SNMP
. Use this page to set SNMP protocols.
●
Password
. Use this page to set or change the Administrator Password.
Other links in HP ToolboxFX
This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it.
●
HP Instant Support™.
Connects you to the HP Web site to help you find solutions. This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer.
●
Product Registration
. Click this link to connect to the HP Web site to register the product.
Managing the printer 53
●
Order Supplies.
Click this link to connect to the HP Web site and order genuine HP supplies, such as print cartridges and paper.
●
Product Support.
Connects to the support site for the HP Color LaserJet 2605 Series printers where you can search for help regarding general topics.
54 Chapter 3 Managing and maintenance ENWW
4 Operational theory
This chapter contains information about the following topics:
●
●
●
●
Service-only tools (SERVICE ONLY)
ENWW 55
Engine control system
Basic sequence of operation
The operational sequence of the printer is controlled by the microcomputer on the DC controller printed circuit assembly (PCA). The purposes of each period, from power-on until the main motor stops after the completion of printing, are listed below. See
General timing chart on page 80
for a detailed timing chart.
Table 4-1
Basic operational sequence
WAIT
STBY
(wait period)
INTR
(initial rotation period)
LSTR
(standby period)
(print period)
(last rotation period
Period Purpose
From power-on until the end of the main motor initial drive.
To clear the drum surface potential and to clean the
ETB.
From the end of WAIT or
LSTR until the input of print command from the formatter. Or, from the end of LSTR until power-off.
To keep the printer ready to print.
From the input of print command from the formatter until the pick-up solenoid is turned on.
From the end of INTR until the developing high-voltage is off.
From the developing highvoltage off until the main motor stops rotating.
To stablize the photosensitive drum sensitivity for print preparation.
To form the image on the photosensitive drum based on the VIDEO signals input from the formatter, and to transfer the toner image onto paper.
To deliver the last page completely. Also used to clean the ETB.
Remarks
Detects whether or not the print cartridge is installed.
The printer enters INTR after the end of LSTR, when the print command is input from the formatter.
The engine control system coordinates all printer functions. It drives the laser/scanner system, the image formation system, and the pickup and feed system. The engine control system contains the following components:
●
DC controller PCA
●
Low-voltage power supply unit
●
High-voltage power supply PCA
56 Chapter 4 Operational theory ENWW
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Figure 4-1
Engine control system
Power-on sequence
The power-on sequence is for the purpose of the printer initialization and checking for possible malfunctions.
The following is the sequence from when the printer is turned on until it enters STBY mode.
1.
Power on
2.
Central processing unit (CPU) initialization
3.
ASIC initialization
4.
Video interface communication start
5.
Residual paper check by each sensor signaling paper presence
6.
Initial drive for main motor, pickup motor, and fuser/delivery motor
7.
Fuser heater initial drive by controlling fuser temperature targeting for 100°?C
8.
Initial drive for scanner motor
9.
Failure/Abnormality check
●
Detect scanner failure
●
Fuser failure
●
Door open during the above periods
10.
Communication with memory tag
11.
Cartridge presence detection
Motors and fans
The DC controller PCA controls four motors.
Engine control system 57
The specifications of each motor are listed in the following table.
Table 4-2
Motor specifications
Name Purpose Type
Motor
Direction of rotation
CW Main motor (M1)
Fuser/delivery motor (M2)
Drive ETB belt, photosensitive drum and developing cylinder
DC motor
Drive fuser pressure roller, delivery roller and automatic release of fuser pressure
Stepping motor
Pickup motor (M3) Drive pickup roller and registration roller
Fan (FM1) Circulate air around cartridge
Stepping motor
DC motor
CW/CCW
CW
—
Failure detection
Yes
No
No
Yes
Main motor failure detection
The CPU determines the main motor failure, stops the printer, and notifies the formatter of error status, when it encounters the following conditions.
●
Main motor start-up abnormality
The interval of the MAIN MOTOR SPEED DETECTION signal (/MAINMFG) does not become the specified interval after 1000 ms of the main motor drive start.
●
Main motor rotation abnormality
The interval of the /MAINMFG signal stays at an irregular interval for 100 ms and longer after once it has become the specified interval.
Fan motor failure detection
The CPU determines the fan motor failure and notifies the formatter when it encounters the following condition.
The FAN LOCK signal (FANLCK) is “H” for approximately 10 seconds and longer during fan motor rotation.
58 Chapter 4 Operational theory ENWW
Image formation system
The image formation system serves as the nerve center of the printer and forms a toner image on paper. It is controlled by the DC controller. The DC controller controls the laser/scanner unit and the high-voltage power supply PCA to form an image on paper according to the VIDEO signals (VDO, /
VDO) upon reception of a print command from the formatter. There is a memory tag inside each cartridge. The memory tags read and write data according to the command from the DC controller.
The following figure illustrates the image formation system.
ENWW Image formation system 59
Figure 4-2
Image formation system
60 Chapter 4 Operational theory ENWW
Image formation process
ENWW
Figure 4-3
Image formation process
Image formation system 61
The principal process of image formation is described here. The print process can be broadly divided into five stages with seven steps. A toner image is formed on paper as it goes through each process.
The following figure illustrates the stages and steps of the print process as follows.
1.
Electrostatic latent image formation stage
Forms an electrostatic latent image on the photosensitive drum.
Step 1: Primary charging
Step 2: Laser beam exposure
2.
Developing stage
Makes the electrostatic latent image on the photosensitive drum surface visible by applying toner.
Step 3: Development
3.
Transfer stage
Transfers a toner image on the photosensitive drum onto paper.
Step 4: Transfer
Step 5: Separation
4.
Fuser stage
Fuses the toner image on paper.
Step 6: Fuser
5.
ETB cleaning stage
Cleans the residual toner on the photosensitive drum.
Step 7: ETB cleaning
Latent image formation
This stage consists of two steps and forms an electrostatic latent image on the photosensitive drum.
When the last step in this stage is completed, a negative electrical charge remains in the unexposed drum surface area by the laser beam and is removed from the exposed area. The image with negative charge on the drum is called an “electrostatic latent image”, and it is invisible to the human eye.
62 Chapter 4 Operational theory ENWW
Figure 4-4
Latent image formation
Laser/scanner system
The laser/scanner system forms latent images on the photosensitive drum according to the VIDEO signals sent from the formatter. It consists of the laser driver PCA, the scanner motor, and so forth.
The figure below illustrates the laser/scanner unit.
ENWW
Figure 4-5
Laser beam exposure
Developing stage
The electrostatic latent image on the photosensitive drum surface is visualized by applying the toner in this process. This printer utilizes the projection development method by the non-magnetic, singlecomponent toner.
Image formation system 63
Figure 4-6
Developing stage
The toner has an insulating property and has negative charge potential from friction with the rotating developing cylinder and the developing blade surface.
The area of the photosensitive drum, where the laser beam is exposed, has higher potential than the toner, which is charged negatively on the cylinder. When this area contacts the toner layer
(negatively charged), the toner jumps onto the drum surface by the potential difference between the drum surface and the cylinder (higher potential on drum side). This is called the projection development and it visualizes the electrostatic latent image on the drum. The developing cylinder is applied the AC bias in order to make the toner jump easier onto the drum surface and improve the contrast of the output image.
This printer is able to adjust the image density by changing the potential difference between the cylinder and the photosensitive drum surface according to changes of the developing DC bias based on the IMAGE DENSITY INFORMATION signal sent from the formatter.
The developing sheet improves the print quality and also prevents toner from scattering.
Print cartridge
The cartridge forms a visible toner image on the photosensitive drum. There are four print cartridges: magenta (M), cyan (C), yellow (Y), and black (K).
64 Chapter 4 Operational theory ENWW
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Figure 4-7
Print cartridge structure
Transfer belt (ETB)
The ETB unit feeds paper as well as transfers toner onto the paper.
The ETB unit consists of the ETB, ETB feed roller, ETB driven roller, and color misregistration/ density sensor unit.
As the main motor rotates the ETB feed roller, the ETB feed roller rotates the ETB belt. The transfer roller and the ETB driven roller are engaged with the ETB.
During printing, the picked up paper is conveyed in between the ETB and the photosensitive drum, and simultaneously the toner image is transferred onto the paper. The ETB is also used for color misregistration corrective control and the image stabilization control. The pattern image for the color misregistration or image density determination is transferred onto the belt. This pattern image is read in the color misregistration/density sensor unit.
The following is the diagrammatic sketch of the ETB unit.
Image formation system 65
Figure 4-8
ETB unit
Transfer stage
The transfer stage is to transfer the toner image on the photosensitive drum surface onto paper.
Figure 4-9
Transfer stage
66 Chapter 4 Operational theory ENWW
The toner on the photosensitive drum surface is transferred onto the paper according to the positive charge from the back side of the paper. Each color’s toner image is transferred in order of M, C, Y, and K, and forms one toner image overlaying one color’s image on another.
Separation stage
Figure 4-10
Separation stage
The paper is separated from the drum by its elasticity (Curvature Separation). The static charge on the back side of the paper is decreased with the electrostatic eliminator in order to stablize the feeding operation and prevent the crescent spots of printing image under the low temperature and low humidity environment.
Fusing stage
The toner image transferred onto the paper through the transfer stage can be smeared easily because it is only attracted to the paper by the static electricity. In the fusing stage, the printer used heat and pressure to make the image permanent.
ENWW
Figure 4-11
Fusing stage
The toner image is fused onto the paper by using the on-demand fuser method in this step. This printer utilizes the ceramic heater with lower heat capacity, which warms up quickly, does not require the power supply during STBY mode, and saves energy. The printer applies the DC positive bias to
Image formation system 67
the fuser pressure roller so that the transferred toner stays on the paper and toner scattering (offset) is prevented.
68 Chapter 4 Operational theory ENWW
Pickup and feed system
The pickup and feed system, which picks up and feeds paper, consists of the various feed rollers.
This printer has two pickup sources: the cassette and the single-sheet priority feed slot, and one delivery source: the face-down tray. The following components are part of the pickup and feed system:
●
Manual feed slot paper sensor (SR3): detects the presence of paper in the single-sheet priority feed slot
●
Cassette paper sensor (SR2): detects the presence of paper in the cassette
●
DC controller controls the following to drive each feed roller:
●
Main motor (M1)
●
Fuser/delivery motor (M2)
●
Pickup motor (M3)
●
Solenoid (SL1)
●
Solenoid (SL2)
●
Solenoid (SL3)
●
Photo sensors:
●
SR1, SR4, and SR5 on the paper transport path detect the arrival and passage of paper
●
SR9 detects the fuser pressure roller alienation in the fuser
●
SR8 detects the paper width
The figure below illustrates the motors, solenoids, and sensors.
NOTE
There is a short pause before the paper is picked up.
ENWW Pickup and feed system 69
Figure 4-12
Paper pickup and feed system
SR1
SR2
SR3
Registration paper sensor
Cassette paper sensor
Manual feed slot paper sensor
70 Chapter 4 Operational theory ENWW
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SR4
SR5
SR8
SR9
M1
M2
M3
SL1
SL2
SL3
Fuser delivery paper sensor
Pre-fuser paper sensor
Paper width sensor
Pressure alienation sensor
Main motor
Fuser/Delivery motor
Pickup motor
Cassette pickup solenoid
Magenta, cyan, and yellow developing cylinder drive solenoid
Black developing cylinder drive solenoid
Manual feed slot pickup mechanism
This mechanism picks up one sheet of paper only that is inserted into the single-sheet priority feed slot and then into the printer. This printer does not have a pickup roller in the single-sheet priority feed slot. Instead of a pickup roller, the registration roller picks up paper. The presence of paper in the single-sheet priority feed slot is detected by the single-sheet priority feed slot paper sensor
(SR3). The following is the operational sequence of the single-sheet priority feed slot pickup.
1.
If paper is set into the single-sheet priority feed slot during STBY mode, the single-sheet priority feed slot paper sensor (SR3) detects it.
2.
When the paper is detected, the DC controller drives the pickup motor (M3) for 5 seconds. The paper is fed approximately 5 mm (0.2 inch) and is then caught by the registration roller.
3.
After the above operational sequence, the paper is fed by the drive of the registration roller.
Paper feed mechanism
This mechanism feeds one sheet of picked up paper to the fuser. There is a paper width sensor in the paper transport path to prevent temperature rise at the end of the fuser. It detects paper with widths of shorter than 190 mm (7.5 inches). The following is the operational sequence of paper feed.
1.
Paper skew is corrected by the registration shutter when the paper is fed into the printer.
2.
Toner is transfered to the paper from the photosensitive drum and then the paper is fed to the fuser/delivery stage.
Skew correction by the registration shutter
If the paper fed into the printer is skewed, it will be adjusted when it hits the registration shutter.
Figure 4-13 Skew correction on page 72 illustrates how the registration shutter corrects skewed
paper.
Pickup and feed system 71
Figure 4-13
Skew correction
Jam detection
This printer is provided with the following paper detection sensors to detect the presence of paper and whether or not the paper feed is operating normally.
●
Registration paper sensor (SR1)
●
Pre-fuser paper sensor (SR5)
●
Fuser delivery paper sensor (SR4)
The CPU determines a paper jam by checking whether or not paper is present at the sensor at the check timing. The check timing is stored in the memory of the CPU. If the CPU determines a jam, it stops the print operation and notifies the formatter of a jam occurrence.
For more information, see Clearing jams on page 142 .
72 Chapter 4 Operational theory ENWW
Solenoid, motor, and fan locations
The following illustration shows the locations of the solenoids, motor, and fan.
ENWW
Figure 4-14
Location of solenoids, motors, and fans
3
4
5
1
2
6
7
8
9
10
Pickup solenoid (SL1)
Magenta, cyan, and yellow developing cylinder drive solenoid (SL2)
Black developing cylinder drive solenoid (SL3)
Main motor (M1)
Fusing/delivery motor (M2)
Pickup motor (M3)
Fan 1 (FM1)
Fan 2 (FM2)
Duplexing feed motor (M6)
Reverse motor (M7)
Printed circuit assembly locations
The following illustration shows the locations of the printed circuit assemblies. Location of the printed circuit assemblies and list of parts are also identified in
Figure 7-15 PCA assembly location on page 208 .
Pickup and feed system 73
Figure 4-15
Location of printed circuit assemblies
3
4
1
2
5
6
DC controller PCA
Low-voltage power supply PCA
High-voltage power supply PCA
Memory controller PCA
Duplexing driver PCA
Sub high-voltage power supply PCA
250-sheet tray solenoid and printed circuit locations
The following illustration shows the locations of the 250-sheet tray solenoid and printed circuit assembly.
74 Chapter 4 Operational theory ENWW
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Figure 4-16
Location of 250-sheet tray solenoid and printed circuit assembly
1
2
3
Paper feeder PCA
Paper feeder pickup solenoid
Paper-pickup feeder unit
Duplexing mechanism
The duplexing mechanism feeds paper to the reversing unit after the first side is printed, and then it returns the paper to the duplexing feed unit so that the print side of the paper is reversed for secondside printing.
The duplexing driver controls the duplexing feed motor (M6) and the reverse motor (M7), which drives each feed roller of the duplexing feed unit. It also controls the reverse solenoid (SL5), which drives the duplexing deflector.
The top cover can be opened to remove jams in the reverse unit. The top cover open sensor (SR7) is used for open/close detection. After clearing a jam in the duplexing mechanism, open the front door to make sure there are no jams in other areas.
The paper path is shown in
Figure 4-17 Duplexing paper path on page 76 . The duplexing feed motor,
reverse motor, solenoid, and sensor are shown in
Figure 4-18 Duplexing PCA schematic on page 77
and
Figure 4-19 Duplexing components on page 79 .
Pickup and feed system 75
Figure 4-17
Duplexing paper path
76 Chapter 4 Operational theory ENWW
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Figure 4-18
Duplexing PCA schematic
Table 4-3
Duplexing PCA schematic labels
SR1 Registration paper sensor
Pickup and feed system 77
Table 4-3
Duplexing PCA schematic labels (continued)
SR2 Cassette paper sensor
SR8
SR9
M1
M2
M3
M6
SR3
SR4
SR5
SR7
M7
SL1
SL2
SL3
SL5
Manual feed slot paper sensor
Fixing delivery paper sensor
Pre-fixing paper sensor
Top cover open sensor
Paper width sensor
Pressure alienation sensor
Main motor
Fixing/delivery motor
Pick-up motor
Duplexing feed motor
Reverse motor
Cassette pick-up solenoid
MCY developing cylinder drive solenoid
Bk developing cylinder drive solenoid
Reverse solenoid
The operational sequence of duplex printing is as follows:
1.
The duplexing driver activates the reverse solenoid (SL5) to drive the duplexing deflector when the leading edge of paper arrives at the fixing unit. It then rotates the reverse motor (M7) clockwise and feeds the paper to the reverse unit.
2.
The duplexing driver stops the reverse motor and turns off the reverse solenoid after the trailing edge of the paper passes through the fixing delivery paper sensor.
3.
The duplexing driver rotates the reverse motor counter-clockwise to feed the paper to the duplexing feed unit. It turns on the duplexing feed motor (M6) after a specified time to feed the paper to the duplexing pick-up position. The oblique roller corrects skew and makes sure that edge of the paper is flush with the left guide.
4.
If the duplexing driver has received the duplexing pick-up command, the paper is fed to the registration roller. If it has not, the paper is stopped and is fed to the registration roller when the command is received.
5.
The second side of the paper is printed and fed to the delivery tray.
78 Chapter 4 Operational theory ENWW
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Figure 4-19
Duplexing components
If paper fed from the duplexing pick-up position does not arrive at the registration sensor within a prescribed period of time, the DC controller stops the printing operation and notifies the video controller of a duplexing pick-up jam.
Pickup and feed system 79
Service-only tools (SERVICE ONLY)
General timing chart
80 Chapter 4 Operational theory ENWW
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Printer calibration
Calibration settings are configured with Printer Management Language (PML)/Printer Job Language
(PJL) commands, except for new cartridge installation. Calibration can also be configured using the embedded Web server and HP ToolboxFX. Calibration occurs during the following conditions and intervals:
●
Power-on calibration
Calibration during power-on can be configured for the following intervals:
●
Always calibrate at power-on
●
Never calibrate at power-on
●
Calibrate after 1-6 minutes (default is 15 minutes) of idle time after the first job since the printer was turned on or 12, 24, 48, 96, or 168 hours (default is 48 hours) of idle time.
●
Page count calibration
Calibration occurs at the end of the first job that passes 150 color pages since the previous calibration occurred. Page count calibration settings can be configured for the following intervals:
●
Do not do page count calibrations
●
Calibrate after 150 pages have been printed since the last calibration. This is the default setting.
NOTE
Page count calibration cannot be set using the embedded Web server.
●
Elapsed time calibration
Elapsed time calibration will occur when the first job is sent after the elapsed time is exceeded.
Use PML/PJL commands to configure the following intervals:
●
Do not perform elapsed time calibration
●
After 12, 24, 48, 96, or 168 hours (default is 48 hours) or more have elapsed since the last calibration (or power-on), and after 1-6 minutes (default is 15 minutes) of idle time from the first job after 12, 24, 48, 96, or 168 hours (default is 48 hours) have elapsed.
●
On-demand calibration
Calibrate the printer using the printer control panel. For more information about printer
calibration, see Printer calibration on page 171
.
●
New consumable calibration
When a new print cartridge is installed, the printer calibrates.
NOTE
When a new black print cartridge is replaced, a cleaning page will print before the printer calibrates.
If printing stops when the cartridge is out, requiring the user to either install a new cartridge or select to print with toner out override, a calibration will not occur until the depleted cartridge is replaced, printing resumes, and all jobs currently in the queue are completed or cancelled. This could result in an interval of several pages where a new cartridge is using the old cartridge’s calibration data.
Service-only tools (SERVICE ONLY) 81
Calibrating the printer at the control panel
Use the following steps to calibrate the printer using the printer control panel.
1.
Use the ( Left arrow ) or the ( Right arrow ) button to select
SYSTEM SETUP
and then press
( Select ).
2.
Use the ( Left arrow ) or the ( Right arrow ) button to select
PRINT QUALITY
and then press
( Select ).
CALIBRATE COLOR
will display on the control panel.
3.
Press ( Select ).
4.
Use the ( Left arrow ) or the ( Right arrow ) button to select
CALIBRATE NOW
and then press ( Select ).
5.
Press ( Select ) to start the calibration.
82 Chapter 4 Operational theory ENWW
5
Removal and replacement
This chapter contains information about the following topics:
●
●
●
Removal and replacement procedures
ENWW 83
Overview
Removal and replacement strategy
Replace parts in the reverse order of their removal. Directions for difficult or critical replacement procedures are included in this section.
WARNING!
The sheet-metal edges of the product can be sharp. Use caution when working on the product.
NOTE
Note the length, diameter, color, type, and location of each screw. Be sure to return each screw to its original location during reassembly. Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken.
Frayed or pinched harness wires can be difficult to locate. When replacing wire harnesses, always use the provided wire loops, lance points, or wire harness guides.
Electrostatic discharge
The printer contains parts that are sensitive to electrostatic discharge (ESD). Protect the parts that are sensitive to ESD by placing them in protective ESD pouches.
Required tools
Before servicing the printer, gather the following tools:
●
Phillips #2 magnetized screwdriver (152–mm (6–inch) shaft)
●
Small flat-blade screwdriver
●
Small needle-nose pliers
●
ESD strap
●
Penlight (optional)
84 Chapter 5 Removal and replacement ENWW
Service approach
Field service on this printer is limited to a recommended time of 30 minutes, which includes troubleshooting, teardown, and repair. Repairs that require more time should not be made and the printer should be replaced.
The following are the major internal assemblies that can be replaced on this printer:
●
Fuser
●
ETB
●
DC controller
●
Formatter
●
Control-panel display
If troubleshooting or a control-panel message indicates that the failure is not associated with one of these parts, do not attempt to repair the printer. Instead, replace the unit. For more information on messages that would indicate a printer needs to be replaced, see
Control-panel messages on page 136 and
Table 7-1 Replaceable parts on page 178
.
Pre-service procedures
Follow the pre-service procedures before you perform service.
1.
Use the power switch to turn off the printer.
2.
Remove all media from the product.
3.
Place the product on an ESD mat. If an ESD mat or an ESD-protected workstation is not available, discharge body static and ground the product chassis before servicing the product.
4.
Remove the print cartridges.
5.
Unplug the power cord and the interface cable.
6.
Lift the printer off of optional Tray 3 (if it is installed).
ENWW Service approach 85
Removal and replacement procedures
Print cartridge replacement
1.
Open the front door.
CAUTION
Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
2.
Remove the used print cartridge from the printer.
3.
Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.
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4.
Grasp the blue handle on each side of the print cartridge and distribute the toner by gently rocking the print cartridge from back to front.
CAUTION
Do not touch the shutter or the surface of the roller.
5.
Remove the orange shipping locks and the orange shipping tape from the new print cartridge.
Discard the shipping tape and shipping locks according to local regulations.
ENWW Removal and replacement procedures 87
6.
Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated.
WARNING!
Inserting the print cartridge at an angle (left side or right side ahead of the other) can cause damage to the E-label reader guide pin. If the E-label reader guide pin
Figure 5-1
E-label reader guide pin
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7.
Firmly close the front door.
After a short time, the control panel should display
Ready
.
NOTE
If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages:
Incorrect yellow
,
Incorrect magenta
,
Incorrect cyan
, or
Incorrect black
.
8.
Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
9.
If you are using a non-HP print cartridge, check the printer control panel for further instructions.
NOTE
When replacing or changing a black print cartridge, a cleaning page automatically prints. This helps prevent speckles on the front or back of printed documents. For a more
thorough cleaning, see To clean the paper path using HP ToolboxFX on page 37 .
ETB removal and replacement
Use the following procedure to remove the ETB.
1.
Remove or slightly pull out Tray 2 (RM1–1916–050CN).
Removal and replacement procedures 89
2.
Remove three screws, two from the right cover assembly and one from the left cover assembly.
1
Two screws on right cover assembly
1
One screw on left cover assembly
3.
Open the front door.
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4.
Remove the right cover (RM1–1858–000CN), carefully twisting the front edges of the side cover outward.
NOTE
To make the removal of the right-cover assembly easier, release the tab on the inside of the cover.
1
Release tab
Removal and replacement procedures 91
5.
Remove the left cover.
6.
Squeeze the white link lever on the left side.
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7.
Remove the screw on the right white plastic catch, and then remove the plastic catch.
8.
Close the ETB.
ENWW Removal and replacement procedures 93
9.
Remove the small black cable cover on the left side of the printer by carefully snapping it out of place.
10.
Remove one grounding screw from the ETB harness.
11.
Pull out the white wire holder by pushing it up.
1
White wire holder
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12.
Pull out the ETB connector.
1
ETB connector
13.
Remove one screw from each hinge cam on both sides.
14.
Using needle-nose pliers, remove the hinge left cam and the right hinge cam.
Removal and replacement procedures 95
15.
Remove the ETB.
Use the following procedure to replace the ETB.
1.
Align each foot of the ETB with the respective holes, securing the right side first and then the left side.
1
Alignment location
2.
Complete replacement by following steps 1 through 14 above in reverse order.
NOTE
When replacing the right cover, align the tabs on the upper edge of the right cover and lower edge of the face-down cover with their respective slots.
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1
Tabs
Fuser removal and replacement
Use the following procedure to remove the fuser.
1.
Unplug the power cable.
2.
Remove the paper delivery tray assembly (RM1–1859–020CN).
Removal and replacement procedures 97
3.
Remove two screws from the right-cover assembly (RM1–1860–000CN).
1
Two screws
4.
Remove the right-cover assembly, carefully disengaging the catches.
5.
Unplug the control-panel cable.
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6.
Insert a screwdriver to loosen the release tab on each side of the upper face cover.
7.
Remove the upper face cover (RC1–5174–000CN).
8.
Remove four screws from the upper cover.
ENWW Removal and replacement procedures 99
9.
Lift up and remove the face-down cover (RC1–5173–000CN).
10.
Remove the output tray by releasing the tabs.
1
Release tabs
11.
Unplug the harness from the fuser motor.
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12.
Open two clips and remove one clip to remove the fuser connector.
1
2
Open clips
Remove clip
1
2
Fuser connector
Remove clip from the board by pulling up
Removal and replacement procedures 101
13.
Unplug two three-pin optical encoder wires.
14.
Unplug the red high-voltage bias wire.
15.
Remove the thermistor wire.
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16.
Remove the wiring harness.
17.
Remove three screws from the fuser chassis.
1
Three screws
18.
Gently rocking if necessary, roll the fuser forward to remove.
Removal and replacement procedures 103
Use the following procedure to replace the fuser.
1.
Align the fuser tabs with their respective holes.
2.
Complete replacement by following steps 1 through 18 above in reverse order.
NOTE
Connect the control-panel cable before replacing the right cover.
NOTE
When replacing the right cover, align the tabs on the upper edge of the right cover and lower edge of the face-down cover with their respective slots.
1
Tabs
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Formatter removal and replacement
Use the following procedure to remove the formatter.
1.
Remove the cassette dust cover (RC1–5200–000CN).
2.
Remove nine screws from the rear plate (RC1–5227–020CN).
Removal and replacement procedures 105
3.
Remove the rear plate.
4.
Unplug three connectors: two data connectors and one power connector.
1
2
3
Flat flex cable
Power connector
VW-1 flat flex cable
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5.
Remove four screws from the formatter.
6.
Lifting and remove the formatter.
To replace the formatter, follow steps 1 through 6 above in reverse order.
NOTE
When replacing the right cover, align the tabs on the upper edge of the right cover and lower edge of the face-down cover with their respective slots.
Removal and replacement procedures 107
1
Tabs
DC controller removal and replacement
Use the following procedure to remove the DC controller.
1.
Remove the cassette dust cover (RC1–5200–000CN).
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2.
Remove nine screws from the rear plate (RC1–5227–020CN).
3.
Remove the rear plate.
4.
Gently unplug sixteen connectors.
Removal and replacement procedures 109
5.
Remove four screws from the DC controller.
1
Four screws
6.
Remove the DC controller PCA assembly (RM1–3423–000CN).
To replace the DC controller, follow steps 1 through 6 above in reverse order.
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Separation assembly removal and replacement
Use the following procedure to remove the separation assembly.
1.
Remove Tray 2 (shown) or optional Tray 3.
2.
Remove two screws that attach the separation assembly.
3.
Remove the separation assembly (RM1–1922–000CN).
ENWW
To replace the separation assembly, follow steps 1 through 3 above in reverse order.
NOTE
Align the tabs with the two slots and then replace the separation assembly.
Removal and replacement procedures 111
Paper-pickup roller removal and replacement
Use the following procedures to remove the paper-pickup roller.
1.
Open the front door.
2.
Remove the print cartridges.
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3.
Remove two screws.
1
Two screws
4.
Remove the pre-transfer guide.
5.
Use a small screwdriver to pull back on the tabs.
Removal and replacement procedures 113
6.
Rotate the paper pickup roller (RC1-5440-000CN) toward the back and remove it.
To replace the paper-pickup roller, follow steps 1 through 6 above in reverse order.
Control panel removal and replacement
Use the following procedure to remove the control panel.
1.
Remove two screws from the right-cover assembly.
1
Two screws
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2.
Remove the paper-delivery tray assembly (RM1–1859–000CN).
3.
Remove the right-cover assembly (RM1–1860–000CN), carefully twisting the front edges of the side covers outward to remove.
4.
Unplug the control-panel cable.
Removal and replacement procedures 115
5.
Lift up and remove the upper face cover.
6.
Remove four screws from the upper cover.
116 Chapter 5 Removal and replacement ENWW
7.
Remove one screw from the inside upper cover and then remove the black output guide.
8.
Remove two screws from the control panel.
ENWW Removal and replacement procedures 117
9.
Remove the control-panel assembly (RM1–1861–000CN).
To replace the control panel, follow steps 1 through 9 above in reverse order.
NOTE
When replacing the right cover, align the tabs on the upper edge of the right cover and lower edge of the face-down cover with their respective slots.
1
Tabs
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Memory-card assembly removal and replacement
Use the following procedure to remove the memory-card assembly.
1.
Remove two screws (1) from the right cover assembly.
2.
Remove the paper-delivery-tray assembly (RM1–1859–000CN).
3.
Open the front door.
Removal and replacement procedures 119
4.
Remove the right-cover assembly (RM1–1860–000CN), carefully twisting the front edges of the side covers outward to remove.
5.
Unplug the control-panel cable.
6.
Open the upper face cover.
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7.
Remove the four screws anchoring the upper cover to the printer.
8.
Remove the upper cover.
9.
Remove the two upper screws attaching the inside right cover to the printer.
ENWW Removal and replacement procedures 121
10.
Close the ETB.
11.
Remove the lower screw attaching the inside right cover to the printer.
12.
Open the ETB approximately a quarter of the way, and then gently remove the inside right cover and let it rest on the back of the front door.
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13.
Unplug the flat flex cable from the memory-card assembly.
14.
Remove two screws attaching the memory-card assembly to the printer.
ENWW
15.
Remove the memory-card assembly.
To replace the memory-card assembly, follow steps 1 through 15 above in reverse order.
NOTE
When replacing the right cover, align the tabs on the upper edge of the right cover (1) and lower edge of the face-down cover with their respective slots.
Removal and replacement procedures 123
Duplexing drive unit removal and replacement
Use the following procedure to replace the duplexing drive unit.
1.
Remove two screws (1) from the right cover assembly.
2.
Remove the paper-delivery-tray assembly (RM1–1859–000CN).
3.
Open the front door.
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4.
Remove the right-cover assembly (RM1–1860–000CN), carefully twisting the front edges of the side covers outward to remove.
5.
Unplug the control-panel cable.
6.
Open the upper face cover.
Removal and replacement procedures 125
7.
Remove the four screws that anchor the upper cover to the printer.
8.
Remove the upper cover.
9.
Remove one screw (1) from the left-cover assembly.
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10.
Unhook the two upper claws (1) on the front edge of the left cover assembly.
11.
Unhook the lowest claw (1) on the front edge of the left cover, and then remove the left cover
(2) and left cassette cover (3) together.
12.
Close the front door.
13.
Unplug the three lower PCA connectors (1).
Removal and replacement procedures 127
14.
Unplug the three upper PCA connectors (1).
15.
Remove the screw with washer (1) and the three tapping screws (2) that anchor the PCA to the printer.
16.
Unhook the three claws (1) and remove the high-voltage power supply PCA (2).
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17.
Remove two screws (1) and take out the metal plate (2).
18.
Unplug three connectors (1), remove three screws (2), and remove the duplexing drive unit (3) from the printer.
Duplexing-driver PCA removal and replacement
Use the following procedure to replace the duplexing-driver PCA.
1.
Remove two screws (1) from the right-cover assembly.
Removal and replacement procedures 129
2.
Remove the paper delivery tray assembly (RM1–1859–000CN).
3.
Open the front door.
4.
Remove the right-cover assembly (RM1–1860–000CN), carefully twisting the front edges of the side covers outward to remove.
5.
Unplug two connectors (1), remove two screws (2), and remove the duplexing-driver unit (3).
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6.
Remove two screws (1) and take out the duplexing-driver PCA (2).
ENWW Removal and replacement procedures 131
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6
Troubleshooting
This troubleshooting information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list.
●
●
●
●
E-Label reader guide pin damage
●
●
Functional tests (SERVICE ONLY)
●
Service mode functions (SERVICE ONLY)
●
●
●
●
●
ENWW 133
Troubleshooting process
Use the troubleshooting checklist to solve issues with the device.
Troubleshooting checklist
Follow the steps below when trying to solve a problem with the device.
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Table 6-1
Troubleshooting checklist
Verification step Step number
1
Possible problems
Is the power on?
When the device is connected to a grounded power source, the control panel shows
Hewlett-
Packard
with both the
Ready and Attention lights blinking. The control panel will then display
Initializing
and then
Ready
, at which time only the green light will be on.
No power due to failed power source, cable, switch, or fuse.
2
Solutions
1.
Verify that the device is plugged in.
2.
Verify that the power cable is functional and that the power switch is on.
3.
Check the power source by plugging the device directly into the wall or into a different outlet.
4.
Test the outlet or connect another device to the outlet to verify that the outlet is functioning.
See Control-panel messages on page 136
for a list of common messages that will help you correct the error.
3
Does Ready appear in the device control panel?
Control panel shows an error.
The control panel should function without error messages.
Do information pages print?
Print a Configuration page.
Control panel displays an error message.
Media does not move smoothly through the device paper path.
Poor print quality.
See Control-panel messages on page 136
for a list of common messages that will help you correct the error.
Clean the paper path.
For information, see
General print quality issues on page 154
.
4 Does the device print from the computer?
Connect the network cable or USB cable to the device and the computer. Use a word-processing application to send a print job to the device.
Software is not installed correctly or an error occurred during software installation.
The cable is not connected correctly.
An incorrect driver is selected.
Uninstall and then reinstall the device software. Verify that you are using the correct installation procedure and the correct port setting.
Reconnect the cable.
Select the proper driver.
Other devices are connected to the
USB port.
There is a port driver problem in
Microsoft Windows.
Disconnect the other devices and try again to print.
Uninstall and then reinstall the device software. Verify that you are using the correct installation procedure and the correct port setting.
If the error persists, see the support flyer that came in the device box.
Troubleshooting process 135
Control-panel messages
The majority of the control-panel messages are intended to guide the user through typical operation.
The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the device is printing data, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action.
Alert and warning messages
Control panel message Description
One of the following messages may display: The <color> print cartridge not installed correctly.
Incorrect black
Incorrect cyan
Incorrect magenta
Incorrect yellow
One of the following messages may display: The out threshold has been reached.
Install black cartridge
Install cyan cartridge
Install magenta cartridge
Install yellow cartridge
The supplies gauge will display the consumption levels of print cartridges.
One of the following messages may display: A non-HP <color> cartridge is installed.
Non HP black installed
Non HP cyan installed
Non HP magenta installed
Non HP yellow installed
alternates with
To accept
Press
One of the following messages may display: The <color> print cartridge low threshold has been reached.
Order black
Recommended action
Reinstall the <color> print cartridge.
The supply must be replaced before printing can continue.
NOTE
Any printer repair required as a result of using a non-HP or unauthorized supply is not covered under warranty.
To use this cartridge, override by pressing the ( Select ) button on the control panel.
For more information go to the HP Color
LaserJet 2605 Series toolbox and click
Supplies Status
. To order supplies online, click
Order Supplies
.
136 Chapter 6 Troubleshooting ENWW
Control panel message cartridge
,
Order cyan cartridge
,
Order magenta cartridge
, or
Order yellow
Description cartridge
alternates with
Ready
The supplies gauge will display the consumption levels of print cartridges.
One of the following messages may display: The cartridge threshold has been reached.
Replace black cartridge
Replace cyan cartridge
Replace magenta cartridge
Replace yellow cartridge
One of the following messages may display:
Unauthorized yellow
Unauthorized magenta
A new supply has been installed that is not made by HP. One of these four messages is displayed until an HP supply is installed or ( Select ) is pressed.
Unauthorized cyan
Unauthorized black
10.000x Supply error
E-label cannot be read or print cartridge is not properly installed.
10.0000 = Black print cartridge
10.0001 = Cyan print cartridge
10.0002 = Magenta print cartridge
10.0003 = Yellow print cartridge
Recommended action
The supply must be replaced before printing can continue.
1.
Remove the print cartridge and verify that the E-label reader guide pin is not broken. See
Print cartridge replacement on page 86 or
E-Label reader guide pin damage on page 150
for more information on the E-label reader guide pin.
2.
Reinstall print cartridge.
3.
Turn on the printer.
4.
If the problem is not solved, replace the cartridge.
Install the correct print cartridge.
10.100x Supply error
alternates with
Reinstall
The supplies gauge will display the consumption levels of print cartridges.
A print cartridge is missing.
10.1000 = Black print cartridge
10.1001 = Cyan print cartridge
10.1002 = Magenta print cartridge
10.1003 = Yellow print cartridge
If you believe you purchased an HP supply, please call the HP fraud hotline at
1-877-219-3183. Service or repairs required as a result of using non-HP supplies is not covered under HP warranty.
To continue printing, press ( Select ).
ENWW Control-panel messages 137
Control panel message
50.1 Fuser Error
50.2 Fuser Error
50.3 Fuser Error
51.20 Error
51.21 Error
51.22 Error
51.23 Error
55.1 Error
57 Fan Error
Turn off then on
Calibrating...
Cleaning...
Device error
Press
Door open
Engine comm.
error
HP supplies installed
138 Chapter 6 Troubleshooting
Description
The device has experienced an internal hardware error.
50.1 Fuser Error
—low temperature
50.3 Fuser Error
—slow fuser
50.2 Fuser Error
—high temperature
The device has experienced an internal hardware error.
51.20 Error
—black scanner error
51.21 Error
—cyan scanner error
51.22 Error
—magenta scanner error
51.23 Error
—yellow scanner error
DC controller error. The device has experienced an internal hardware error.
The device has experienced a problem with its internal fan.
The printer is calibrating.
The printer is in cleaning mode.
An internal error occurred in the device.
Recommended action
Turn off the device, wait at least
25 minutes, and then turn on the device.
If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn on the device.
If this does not clear the error, replace the fuser.
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on.
Laser scanners are not replaceable.
Replace the engine.
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on.
Check the engine (DCC) firmware version.
Update if needed. Replace the DCC if a firmware upgrade does not resolve the issue.
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
The fan is not replaceable. Replace the engine.
No action is required.
No action is required.
Press ( Select ) to resume the job.
The printer door is open.
The device experienced an internal communication error.
The door must be closed before printing can continue.
This is a warning message only. Job output might be affected.
The printer transitioned from having one or more non-HP supplies to having all HP supplies installed.
No action required.
ENWW
Control panel message
Install supplies
The supplies gauge will display the consumption levels of print cartridges.
Invalid driver
Invalid entry
Jam in
Cartridge area
Jam in
Output bin
Jam in print paper path
Jam in tray 2
Jam in tray 3
Load paper
Load Tray X
[TYPE] [SIZE]
Manual feed
Press
Memory is low
Press
Description
Multiple supplies are not installed.
Misprint
Press
No paper pickup
Press
Non HP supply
Recommended action
Install correct print cartridges.
You are using the incorrect printer driver.
Invalid data or response.
A jam has occurred in the print path.
A jam has occurred in the output area.
A jam has occurred in the print path.
A jam has occurred in Tray 2.
A jam has occurred in Tray 3.
The HP Color LaserJet 2605, 2605dn, or
2605dtn printer is out of paper.
The printer is processing job, but the tray indicated is empty.
The printer is waiting for paper in the tray indicated.
The device memory has been almost completely filled.
The printed pages have been incorrectly placed on the paper.
The print engine has failed to pick up a piece of media.
A non-HP (cloned or refilled) supply has been installed and was overridden.
Reselect the printer driver appropriate for your device.
Correct the entry.
Open the door and clear the jam. Then press the ( Select ) button on the control panel.
Clear the jam, and then press the
( Select ) button on the control panel.
Open the door and clear the jam. Then press the ( Select ) button on the control panel.
Clear the jam, and then press the
( Select ) button on the control panel.
Clear the jam, and then press the
( Select ) button on the control panel.
Please load specified paper type into the tray indicated.
Please load specified paper type and size into the tray indicated.
Load the paper as indicated.
Allow the device to finish the job, or press
( Select ) to cancel the job.
Break the job into smaller jobs that contain fewer pages.
To continue, press the ( Select ) button on the control panel.
In Tray 1, verify that the media was inserted far enough into the tray. In Tray 2 or optional Tray 3, verify that the paper-length guide is in the correct position for the media size that you are using.
Reload the media in the input tray and press ( Select ) to continue the job.
If you believe you purchased an HP supply, please call the HP fraud hotline at
ENWW Control-panel messages 139
Control panel message in use
alternates with
Ready
The supplies gauge will display the consumption levels of print cartridges.
ORDER SUPPLIES
alternates with
Ready
The supplies gauge will display the consumption levels of print cartridges.
Replace Supplies
The supplies gauge will display the consumption levels of print cartridges.
Replace supplies
Override in use
alternates with
Ready
The supplies gauge will display the consumption levels of print cartridges.
Replace supply.
Override in use
alternates with
Ready
The supplies gauge will display the consumption levels of print cartridges.
Unauthorized supply in use
alternates with
Ready
The supplies gauge will display the consumption levels of print cartridges.
Unexpected size in tray X
Description
Multiple supplies are low.
Recommended action
1-877-219-3183. Service or repairs required as a result of using non-HP supplies is not covered under HP warranty.
For more information go to the HP Color
LaserJet 2605 Series toolbox and click
Supplies Status
. To order supplies online, click
Order Supplies
.
The cartridge threshold has been reached.
The supply must be replaced before printing can continue.
Supply override in use. The user has decided to continue printing beyond the out point. A supply is low and using Override may result in unsatisfactory print quality.
Replace the supply that is low.
Supply override in use. The user has decided to continue printing beyond the out point. A supply is low and using Override may result in unsatisfactory print quality.
Replace the supply that is low.
A new non-HP supply has been installed and was overridden.
If you believe you purchased an HP supply, please call the HP fraud hotline at
1-877-219-3183. Service or repairs required as a result of using non-HP supplies is not covered under HP warranty.
Unexpected paper size error. The media size loaded in the tray does not match the media size configured for the tray.
Verify that the print settings are set to the specified media in the tray.
Status-log messages
The following messages are not displayed on the control panel. They are printed on the Status log.
140 Chapter 6 Troubleshooting ENWW
Table 6-2
Status-log messages
Error-log code
54.06
54.10
54.11
54.12
54.13
54.14
Description
Color density sensor error
Color-plane registration sensor(s) error
Yellow density out of range
Magenta density out of range
Cyan density out of range
Black density out of range
ENWW Control-panel messages 141
Clearing jams
Occasionally, paper or other print media can become jammed during a print job. Some causes include the following events:
●
The input trays are loaded improperly or overfilled.
●
Tray 2 or optional Tray 3 is opened during a print job.
●
Too many sheets accumulated in the output area or sheets blocked the output area.
●
The print media that is being used does not meet HP specifications. See
Print-media specifications on page 9
.
●
The environment in which the print media was stored is too humid or too dry. See
Print-media specifications on page 9
.
Where to look for jams
Jams can occur in these locations:
●
Inside the printer. See
To clear jams from inside the printer on page 143 .
●
In input areas. See
To clear jams from Tray 2 or optional Tray 3 on page 149 .
●
In the output area. See
To clear jams from the top bin (HP Color LaserJet 2605) on page 146
.
Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the printer.
Loose toner might remain in the printer after a jam. This problem should resolve itself after a few sheets have been printed.
Each of the following sections correspond to an area where a jam could occur. Use the following procedures to clear the jam. In all cases, grasp the jammed media by both corners and pull slowly to remove it.
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To clear jams from inside the printer
CAUTION
Jams in this area might result in loose toner on the page. If you get toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1.
Open the front door.
CAUTION
Do not place anything on the transfer belt, which is located on the inside of the front door. Otherwise, the printer may be damaged, adversely affecting print quality.
2.
Carefully grasp the jammed page by both corners and pull slowly to remove the paper.
ENWW Clearing jams 143
3.
Close the front door.
To clear jams from the duplex area (HP Color LaserJet 2605dn and
2605dtn models only)
1.
Open the front door completely.
CAUTION
Do not place anything on the transfer belt, which is located on the inside of the front door. Otherwise, the printer may be damaged, adversely affecting print quality.
2.
Lift the ETB
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3.
Remove any jammed media.
4.
Close the ETB.
5.
Close the front door.
Clearing jams 145
To clear jams from the top bin (HP Color LaserJet 2605)
CAUTION
Jams in these areas might result in loose toner on the page. If you get toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1.
Carefully grasp the jammed page by both corners and pull slowly to remove the paper from the top bin.
2.
Open and close the front door.
146 Chapter 6 Troubleshooting ENWW
To clear jams from the top output area (HP Color LaserJet 2605dn and 2605dtn models only)
1.
Grip the top cover.
2.
Open the top cover.
ENWW Clearing jams 147
3.
Remove any jammed media.
4.
Close the top cover.
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To clear jams from Tray 2 or optional Tray 3
NOTE
Before attempting to clear jams from Tray 2 or optional Tray 3, remove any jams inside the printer.
1.
Pull Tray 2 or optional Tray 3 out of the printer.
2.
Carefully grasp the jammed page by both corners and pull slowly to remove it.
3.
Slide the tray into the printer.
4.
Open and close the front door.
Clearing jams 149
E-Label reader guide pin damage
When installing a print cartridge, be sure to insert the cartridge straight into the cartridge guides.
Installing the cartridge at an angle can damage or break the E-label reader guide pin.
Figure 6-1
E-label reader guide pin
If the E-label reader guide pin is damaged or broken, the control panel displays a 10.00X supply error. No service parts are available for the E-label assembly, so a whole-unit replacement or exchange is required. See
Table 7-1 Replaceable parts on page 178
for replacement-unit and refurbished-unit part numbers.
150 Chapter 6 Troubleshooting ENWW
Print problems
Printed image quality problems
Improving print quality
Use the print-quality settings in the HP ToolboxFX to improve print-quality problems. To access the
HP ToolboxFX, see HP ToolboxFX on page 171 . The following menus contain paper type, print mode,
and print-quality settings. To restore the default settings, open the HP ToolboxFX and click
Device
Settings
. Then click
Settings
,
Service
, and in
Restore Factory Settings
, click
Restore
.
Paper Types menu
The purpose of this menu is to specify the print mode for paper types which are non-specific.
To make changes in the
Paper Types
menu, make the desired selections and click
Apply
.
Table 6-3
Print modes for paper types
Print Modes for paper types
Normal mode
Transparency
Labels
Light
Heavy
Cardstock
Light Glossy
Glossy
Heavy Glossy
HP Tough paper
Envelope
Weight
75-89 g/m
2
75-89 g/m 2
90-105 g/m 2
106-163 g/m 2
75-105 g/m 2
106-120 g/m
2
121-163 g/m 2
Default media types
Plain, color, preprinted, prepunched, recycled
Transparencies
Labels
Light
Heavy
Cardstock, bond
Light Glossy
Glossy
Heavy Glossy
HP Tough paper
Envelopes
Print Modes menu
Under the
Print Modes
menu in HP ToolboxFX, each media type has a
Fusing
menu, a
Transfer
menu, and a
Toner
menu. Select a setting for each menu item.
Media types are listed with the plain papers together, glossy papers together, and special media at the end. To make changes in the
Print Modes
menu, make the desired selections and click
Apply
.
Table 6-4
Extended print modes
HP ToolboxFX extended print mode
Paper curl
Printer adjustment
Fusing adjustment
Change in printer setting
Reduced fuser temperature for less negative paper curl
ENWW Print problems 151
Table 6-4
Extended print modes (continued)
HP ToolboxFX extended print mode Printer adjustment
Heavy coverage Fusing adjustment
Toner offset
Flap sealing
Less fusing
More fusing
Dry paper
Humid paper
Rough paper
Less transfer current
More transfer current
Less toner
Fusing adjustment
Fusing adjustment
Fusing adjustment
Fusing adjustment
Transfer adjustment
Transfer adjustment
Transfer adjustment
Transfer adjustment
Transfer adjustment
Toner adjustment
Change in printer setting
Increased fuser temperature for less positive paper curl with heavy toner coverage
Reduced fuser temperature for less toner offset
Reduced fuser temperature to keep envelope flaps from sealing
Reduced fuser temperature
Increased fuser temperature
Increased transfer bias for high resistivity paper
Decreased transfer bias for high resistivity paper
Increased transfer bias for high resistivity paper
Reduced transfer bias
Increased transfer bias
Tone curve is scaled back so that solid is not 100% halftone
Print quality menu
Under the
Print Quality
menu in HP ToolboxFX, there will be an Optimize section containing a number of On/Off adjustments which will apply to all media types.
Table 6-5
Optimize menu
Adjustment type
Background Toner
Extra Cleaning
Default setting
Off
Off
Extended print mode
EEC95-9
EEC93-11
Description
Will reduce the developer
DC bias
Increases rotations of the
ETB
Trailing Edge Over?
development (full?speed)
Trailing Edge Over?
development (half?speed)
Mottle Prevention
Off
Off
Off
EEC95-14
EEC95-14
EEC96-12
Less Duplex Transfer Current Off
More Duplex Transfer Current Off
EEC68-10
EEC91>16h
EEC92>-1
EEC68-10
Will increase the developer
DC bias
Decreases transfer bias on the 2nd side of duplex jobs.
For media that has low resistivity after fusing.
Increases transfer bias on the second side of duplex
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Table 6-5
Optimize menu (continued)
Adjustment type Default setting Extended print mode
Description
jobs. For media that has high resistivity after fusing.
*
**
> means write xxh to bits 11–15
> means +/-y to bits 9–15
Understanding print-quality settings
Print-quality settings affect how light or dark the print is on the page and the style in which the graphics are printed. You can also use the print-quality settings to optimize the print quality for a specific media type.
You can change the settings in the device properties to accommodate the types of jobs that you are printing. The following settings are available, depending on the printer driver that you are using:
●
Draft (600 dpi)
●
Normal (Image REt 2400)
NOTE
Changing the resolution can change the formatting of your text.
To temporarily change print-quality settings
To change the print-quality settings only for the current software program, open the properties through the
Print Setup
menu in the program that you are using to print.
To change print-quality settings for all future jobs
For Windows 98, Windows 2000, and Windows Me:
1.
In the Windows system tray, click
Start
, select
Settings
, and then click
Printers
.
2.
Right-click the device icon.
3.
Click
Properties
(in Windows 2000, you can also click
Printing Preferences
).
4.
Change the settings, and click
OK
.
For Windows XP (Classic view):
1.
In the Windows system tray, click
Start
, and then click
Printers and Faxes
.
2.
Right-click the device icon.
3.
Click
Properties
, or click
Printing Preferences
.
4.
Change the settings, and click
OK
.
Identifying and correcting printed image defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.
Print problems 153
Print-quality checklist
General print-quality problems can be solved by using the following checklist:
1.
Make sure that the paper or print media that you are using meets specifications. Generally, smoother paper provides better results.
2.
If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure that you have printed by type.
3.
Print a Configuration page and Supplies Status page at the device.
●
Check the Supplies Status page to see if any supplies are low or empty. No information is provided for non-HP print cartridges.
●
If the pages do not print correctly, the problem is with the hardware.
4.
Print a Demo page from the HP ToolboxFX. If the page prints, the problem is with the printer driver.
5.
Try printing from a different program. If the page prints correctly, the problem is with the program from which you were printing.
6.
Restart the computer and the device and try printing again. If the problem is not resolved, choose one of these options:
●
If the problem is affecting all printed pages, see General print quality issues on page 154
.
●
If the problem is affecting only pages printed in color, see
Solving issues with color documents on page 158
.
General print quality issues
The following examples depict letter-size paper that has passed through the device short-edge-first.
These examples illustrate problems that would affect all of the pages that you print, whether you print in color or in black only. The topics that follow list the typical cause and solution for each of these examples.
Table 6-6
General print quality issues
Problem
Print is light or faded.
Cause
The media might not meet
HP specifications.
One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the device control panel or in the
HP ToolboxFX.
Solution
Use media that meets HP specifications.
Replace any low print cartridges.
If none of the print cartridges is low or empty, remove the print cartridges one at a time and inspect the toner roller in each to see if the roller is damaged. If so, replace the print cartridge.
Print the Supplies Status page to check the remaining life.
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Table 6-6
General print quality issues (continued)
Problem Cause
Toner specks appear.
The media might not meet HP specifications.
The paper path might need cleaning.
Solution
Use media that meets HP specifications.
Clean the paper path. See the
HP ToolboxFX online Help.
Dropouts appear.
A single sheet of print media might be defective.
The moisture content of the paper is uneven or the paper has moist spots on its surface.
The paper lot is flawed. The manufacturing processes can cause some areas to reject toner.
Try reprinting the job.
Try different paper, such as highquality paper that is intended for color laser printers.
Try different paper, such as highquality paper that is intended for color laser printers.
Vertical streaks or bands appear on the page.
One or more print cartridges might be low or defective. If you are using non-
HP print cartridges, no messages appear on the device control panel or in the HP ToolboxFX.
Replace any low print cartridges.
The amount of background toner shading becomes unacceptable.
The media might not meet HP specifications.
Very dry (low humidity) conditions can increase the amount of background shading.
One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the device control panel or in the
HP ToolboxFX.
Use a different paper with a lighter basis weight.
Check the device environment.
Replace any low print cartridges.
Print problems 155
Table 6-6
General print quality issues (continued)
Problem Cause
Toner smears appear on the media.
The media might not meet HP specifications.
If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path.
Solution
Use media that meets HP specifications.
Clean the media guides and the paper path.
The toner smears easily when touched.
The device is not set to print on the type of media on which you want to print.
In the printer driver, select the
Paper
tab and set
Type is
to match the type of media on which you are printing.
Print speed might be slower if you are using heavy paper.
Use media that meets HP specifications.
The media might not meet HP specifications.
The paper path might need cleaning.
Clean the device.
Marks repeatedly appear at even intervals on the printed side of the page.
The device is not set to print on the type of media on which you want to print.
In the printer driver, select the
Paper
tab and set
Type is
to match the type of paper on which you are printing.
Print speed might be slower if you are using heavy paper.
Internal parts might have toner on them. The problem typically corrects itself after a few more pages.
The paper path might need cleaning.
Clean the device.
The fuser might be damaged or dirty.
For more information, see
Repetitiveimage-defect ruler on page 174
.
A print cartridge may have a problem.
Clean using instructions in
HP ToolboxFX.
To determine which cartridge has a problem, print the PQ diagnostics page from HP ToolboxFX.
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Table 6-6
General print quality issues (continued)
Problem
Marks repeatedly appear at even intervals on the unprinted side of the page.
a
Aa
Cause Solution
Internal parts might have toner on them. The problem typically corrects itself after a few more pages.
The paper path might need cleaning.
The fuser might be damaged or dirty.
Clean the device.
Clean using instructions in
HP ToolboxFX.
For more information, see
Repetitiveimage-defect ruler on page 174 .
The printed page contains misformed characters.
The media might not meet HP specifications.
If characters are incorrectly formed so that they produce a wavy effect, the laser scanner might need service.
Use a different paper, such as highquality paper that is intended for color laser printers.
Verify that the problem also occurs on the Configuration page.
The printed page is curled or wavy.
Text or graphics are skewed on the printed page.
The device is not set to print on the type of media on which you want to print.
The media might not meet HP specifications.
Both high temperature and humidity can cause paper curl.
In the printer driver, select the
Paper
tab and set
Type is
to match the type of paper on which you are printing.
Print speed might be slower if you are using heavy paper.
Use a different paper, such as highquality paper that is intended for color laser printers.
Check the device environment.
The media might be loaded incorrectly.
Make sure that the paper or other print media is loaded correctly and that the media guides are not too tight or too loose against the stack.
The media might not meet HP specifications.
Use a different paper, such as highquality paper that is intended for color laser printers.
Print problems 157
Table 6-6
General print quality issues (continued)
Problem
The printed page contains wrinkles or creases.
Cause Solution
The media might be loaded incorrectly.
Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack.
The media might not meet HP specifications.
Turn over the stack of paper in the input tray, or try rotating the paper 180° in the input tray.
Use a different paper, such as highquality paper that is intended for color laser printers.
Toner appears around the printed characters.
The media might be loaded incorrectly.
Turn over the stack of paper in the tray.
If large amounts of toner have scattered around the characters, the paper might have high resistivity.
Use a different paper, such as highquality paper that is intended for color laser printers.
An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field).
Software settings might affect image printing.
The order of images printed might affect printing.
A power surge might have affected the device.
In your software program, change the tone (darkness) of the field in which the repeated image appears.
In your software program, rotate the whole page 180° to print the lighter image first.
Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page.
If the defect occurs later in a print job, turn the device off for 10 minutes, and then turn on the device to restart the print job.
Solving issues with color documents
This section describes issues that can occur when you print in color.
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Table 6-7
Color document issues
Problem
Only black is printing when the document should be printing in color.
Cause
Color mode is not selected in your program or printer driver.
The correct printer driver might not be selected in the program.
The device might not be correctly configured.
Solution
Select color mode instead of grayscale mode.
Select the correct printer driver.
Print a Configuration page.
One or more colors are not printing, or are inaccurate.
A color is printing inconsistently after you load a new print cartridge.
Sealing tape might be on the print cartridges.
The media might not meet HP specifications.
The device might be operating in excessively humid conditions.
One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the device control panel or in the
HP ToolboxFX.
The control panel is set for override.
Another print cartridge might be low. If you are using a non-HP print cartridge, it might be low or empty but you will receive no indication.
The control panel is set for override.
Verify that the sealing tape has been completely removed from the print cartridges.
Use a different paper, such as highquality paper that is intended for color laser printers.
Verify that the device environment is within humidity specifications.
Replace any low print cartridges.
Replace low or empty print cartridges.
Remove the print cartridge for the color that is printing inconsistently and reinstall it.
Replace low or empty print cartridges.
A a BbCc
A a BbCc
A a BbCc
A a BbCc
A a BbCc
Print problems 159
Table 6-7
Color document issues (continued)
Problem Cause
The colors on the printed page do not match the colors as they appear on the screen.
The colors on your computer monitor might differ from the device output.
If extremely light colors or extremely dark colors on screen are not printing, your software program might interpret extremely light colors as white or extremely dark colors as black.
The media might not meet HP specifications.
A a BbCc
A a BbCc
A a BbCc
A a BbCc
A a BbCc
The finish on the printed color page is inconsistent.
The media might be too rough.
Solution
Select
Screen Match
in the
Color
tab of the printer driver.
If possible, avoid using extremely light or extremely dark colors.
Use a different paper, such as highquality paper that is intended for color laser printers.
Use a smooth paper or print media, such as a high-quality paper that is made for color laser printers.
Generally, smoother media produces better results.
Paper handling issues
The following sections contains information about paper-handling issues.
Wrong size/type media
Use the following procedure to troubleshoot and resolve wrong size or type media problems.
1.
Make sure that the software program is selecting the correct media size or type.
2.
Make sure that the printer driver for the software program is correctly installed, configured, and capable of requesting the desired media size and type.
3.
Make sure that the paper guides are touching the edges of the stack of media.
4.
If the size of media requested is not loaded in the tray selected, the printer draws media from the next default tray that contains the correct size. Load the correct media in the tray and make sure that the tray is adjusted correctly. Load the tray with enough media to complete the print job. (See the
HP Color LaserJet 2605, 2605dn, 2605dtn User Guide
for information about configuring the input trays.)
160 Chapter 6 Troubleshooting ENWW
Cannot select a tray or feature to use
When you cannot select a tray or feature to use, use the following procedure to troubleshoot and resolve problems.
1.
When the size of media requested is not loaded in the tray selected, the printer draws media from the next default tray that contains the correct size. Load the correct media in the tray and make sure that the tray is adjusted correctly. Load the tray with enough media to complete the print job. (See the
HP Color LaserJet 2605, 2605dn, 2605dtn User Guide
for information about configuring the input trays.)
2.
Make sure that the driver for the software program is correctly installed, configured, and capable of requesting the desired media size and type, or feature.
Performance problems
Try the tips in this section if pages exit the device but have nothing printed on them, or when the device does not print any pages.
ENWW Print problems 161
Table 6-8
Performance issues
Problem
Pages print but are totally blank.
Pages print very slowly.
Pages did not print.
Cause
The sealing tape might still be in the print cartridges.
The document might contain blank pages.
The device might be malfunctioning.
Other devices are running on your computer.
Solution
Verify that the sealing tape has been completely removed from the print cartridges.
Check the document that you are printing to see if content appears on all of the pages.
To check the device, print a
Configuration page.
Print on a different type of media.
Heavier media types can slow the print job.
Complex pages will print slower.
Proper fusing may require a slower print speed to ensure the best print quality.
See
Paper handling issues on page 160 .
The device might not be pulling media correctly.
The media is jamming in the device.
The USB cable might be defective or incorrectly connected.
Clear the jam.
●
Disconnect the USB cable at both ends and reconnect it.
●
Try printing a job that has printed in the past.
●
Try using a different USB cable.
The device might not share a USB port. If you have an external hard drive or network switchbox that is connected to the same port as the device, the other device might be interfering. To connect and use the device, you must disconnect the other device or you must use two USB ports on the computer.
162 Chapter 6 Troubleshooting ENWW
Functional tests (SERVICE ONLY)
Engine-test print
The engine-test print is used to confirm whether the printer operates correctly or not. It is performed by the engine controller.
If a malfunction occurs in the printer, perform an engine-test print while the printer is in STBY mode and then press the test-print switch (on the rear side of the printer) once. A one-page test pattern of horizontal lines will print as shown below.
Figure 6-2
Engine-test print switch
1 Engine test print switch
ENWW Functional tests (SERVICE ONLY) 163
Service mode functions (SERVICE ONLY)
Cold reset
Cold reset, which power-cycles the engine with a special button press, is not supported for this printer. Instead, use the feature “Restore defaults” located in the Service menu to reset default
settings. For more information, see Service menu on page 169 .
NVRAM initializer
CAUTION
NVRAM initialization will erase all network settings. Before performing NVRAM initialization, print a Configuration page, which contains network-setting information.
NVRAM init will perform the following functions:
●
Resets all customer-accessible menu settings via control panel and software back to the factory default settings
●
Resets the language to the value set at the factory
●
Resets the default media size to cold reset media size
●
Resets the symbol set to PC-8
Use the following procedure to execute an NVRAM-init.
1.
Turn off the printer.
2.
Press and hold the ( Select ) and ( Cancel Job ) buttons simultaneously.
3.
Turn on the printer.
4.
When you see the message
Permanent storage init
displays, release the ( Select ) and
( Cancel Job ) buttons.
When the NVRAM init is complete, the printer will return to the Ready state.
Super NVRAM initializer
CAUTION
Super NVRAM initialization will erase all network settings. Before performing
Super NVRAM initialization, print a Configuration page, which contains network setting information.
When a super NVRAM init is performed, the printer enters the Generic Product Mode, which changes the language and country/region settings to “undefined.”
NOTE
Super NVRAM init will erase all data stored in the protected NVRAM settings.
Use the following procedure to execute a super NVRAM init.
1.
Turn off the printer.
2.
Press and hold the ( Left arrow ) and ( Right arrow ) buttons simultaneously.
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3.
Turn on the printer.
4.
When you see the message
Permanent storage init
displays, release the ( Left arrow ) and
( Right arrow ) buttons.
When the super NVRAM init is complete, the printer will return to the Ready state.
Restoring page counts and serial number
A software utility is available on the Service and Support CD-ROM to restore page counts and serial numbers when the formatter is replaced or when any of the following settings are lost:
●
Color page count
●
Total page count
●
Formatter number
●
Service ID
●
USB serial number
To access the utility on the Service and Support CD-ROM, in the
Library
folder, double-click the
2600config.exe
program. You can run the utility from the CD-ROM or copy it to your computer.
NOTE
To use this program, the printer must be directly connected to your computer with a
USB cable.
Cleaning the ETB
To clean the ETB, use the following procedure:
1.
Enter the Secondary service menu. For more information, see
Secondary service menu on page 169 .
2.
Scroll through the menu and select Clean ETB .
3.
Press the ( Select ) button to start the cleaning mode.
Service mode functions (SERVICE ONLY) 165
Troubleshooting tools
The section describes the tools that can help you solve problems with your device.
Printer pages and reports
This section describes the pages and reports that help you diagnose and solve problems with the device.
Demo page
To verify that your printer is functioning properly, print a Demo page. For more information about the
Demo page, see
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Error log code
10.0000
10.0001
10.0002
10.0003
10.1000
10.1001
10.1002
10.1003
10.3000
10.3001
10.3002
10.3003
13.0000
13.0001
13.0002
Configuration page
The Configuration page lists the current settings and properties of the printer. You can use this page to check for color plane registration and cartridge half tones. You can print a Configuration page from the printer or HP ToolboxFX.
For more information about the Configuration page, see
.
Supplies Status page
The Supplies Status page lists the remaining life of the HP print cartridges. It also lists the estimated pages remaining, number of pages printed, and other supplies information. You can print a Supplies
Status page from the printer or HP ToolboxFX.
For more information about the Supplies Status page, see
Supplies Status page on page 41
.
Fuser cleaning page
For information about fuser cleaning pages, see
.
Print quality troubleshooting pages
For more information about print quality troubleshooting pages, see HP ToolboxFX on page 171 .
Status log
The status log for this printer is located on the Configuration page and lists the last five events. For more information, see
Configuration page on page 167
.
Table 6-9
Status-log messages
Description
Black e-label error
Cyan e-label error
Magenta e-label error
Yellow e-label error
Black e-label missing
Cyan e-label missing
Magenta e-label missing
Yellow e-label missing
Non-HP black
Non-HP cyan
Non-HP magenta
Non-HP yellow
Paper jam, Tray 1 area
Paper jam, Tray 2 area
Paper jam, Tray 3 area
Troubleshooting tools 167
Table 6-9
Status-log messages (continued)
Error log code
52.0100
52.0200
52.0300
54.0600
54.1000
54.2800
54.2801
55.0000
55.0001
55.1000
57.0000
57.0001
13.0003
13.0004
13.0005
20.0000
21.0000
50.1000
50.2000
50.3000
50.4000
50.5000
50.6000
52.0000
59.0000
59.0001
101.0000
102.0000
103.0000
Description
Paper jam, registration drum area
Paper jam, drum fuser area
Paper jam, fuser output area
Memory out
Video under run
Low temperature fuser error
Slow fuser error
High temperature fuser error
Fuser heater wire failure
Fuser low temperature subtherm failure
Fuser high temperature subtherm failure
Scanner error, black laser failure
Scanner error, cyan laser failure
Scanner error, magenta laser failure
Scanner error, yellow laser failure
Density sensor error
Color plane registration sensor error
Sensor density contaminated
Sensor color plane registration contaminated
Engine comm fatal error
Engine comm critical error
DC controller memory error
Fan motor error
Fan cartridge failure
Paper path/ETB rotation failure
Paper path/ETB ramp up failure
Color plane registration error
DMAX calibration error
DHALF calibration error
Event log
Information for the last five events is available on the Configuration page under the Status log section. For more information, see
Configuration page on page 167
.
For a list of messages that only appear in the event log, see Status-log messages on page 140
.
168 Chapter 6 Troubleshooting ENWW
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Service menu
Use the control-panel
Service
menu to troubleshoot device problems.
Service menu settings
The service menu is used to calibrate, restore factory default settings, and clean the print paper path.
The following service menu items are available:
●
Restore defaults
—used to reset all customer-accessible menu settings back to the factory default settings (except language) via the control panel or software
NOTE
This service menu item does not reset factory-settable settings, including formatter number, page counts, factory paper settings, language, and so on.
●
PowerSave
—used to configure the amount of idle time before the engine enters sleep mode
●
Cleaning mode
—used to remove dust and toner from the print paper path
Restoring the factory-set defaults
Restoring the factory-set defaults returns all of the settings to the factory defaults.
To restore the factory-set defaults
1.
Use the ( Left arrow ) or the ( Right arrow ) button to select
Service
, and then press
( Select ).
2.
Use the ( Left arrow ) or the ( Right arrow ) button to select
Restore defaults
, and then press ( Select ).
The device automatically restarts.
Secondary service menu
The secondary service menu is intended for use by manufacturing engineers, service engineers, developers, and support personnel. This menu provides options to perform various tests and print out special reports.
The following secondary service menu items are available:
●
Service Reports
—used to print out a continuous configuration report, translation report, and error report
●
USB Speed
—enables or disables the ability for the printer to operate in high speed.
The following
USB Speed
setting options are available:
●
Auto
●
Hi speed
●
Full speed
●
Display test
—verifies that all of the characters on the display function correctly by allowing you to manually scroll through the characters
Troubleshooting tools 169
●
Clean ETB
—used to clean the ETB
●
Calibrations
●
All Cals
●
CPR Cal
●
DMAX/DHALF Cal
●
DHALF Only Cal
●
Test Page
To enter the secondary service menu, use the following procedure:
1.
Confirm that the device is in a
Ready
state.
2.
Press the button ( Select ) to enter the main menu system.
3.
Press the button ( Left arrow ) and the button ( Cancel Job ) simultaneously.
4.
Press the button ( Select ) to confirm
2ndary Service
.
5.
Press the ( Left arrow ) button and button ( Right arrow ) to navigate to the secondary service menu.
170 Chapter 6 Troubleshooting ENWW
HP ToolboxFX
HP ToolboxFX
HP ToolboxFX is a Web-based application that you can use for troubleshooting tasks.
To view HP ToolboxFX
Open HP ToolboxFX in one of these ways:
●
On the Windows desktop, double-click the HP ToolboxFX icon.
●
On the Windows
Start
menu, click
Programs
(
All Programs
in Windows XP), click
HP
, click
HP Color LaserJet 2605 Series
, and then click
HP ToolboxFX
.
Troubleshooting tab
HP ToolboxFX includes a
Troubleshooting
tab that contains links to the following main pages:
●
Control Panel Messages
. View descriptions of printer control-panel messages.
●
Clearing Jams
. View information about locating and clearing jams.
●
Print Problems
. View Help topics that can help you solve print problems.
●
Memory Card Problems
. View Help topics that can help you solve memory-card problems.
●
Connectivity Problems
. View Help topics that can help you solve networking problems.
●
Troubleshooting Tools
. Employ such troubleshooting tools as a cleaning page or a color troubleshooting page to maintain the printer.
NOTE
Other tabs on HP ToolboxFX might be helpful in troubleshooting printer problems. For information about the other tabs on HP ToolboxFX, see
Print quality troubleshooting pages
The following features are available from the HP ToolboxFX.
Printer calibration
Calibrations are performed at regular intervals. For best print quality, a calibration can be performed from the control panel. For information about calibrating the printer at the control panel, see
Printer calibration on page 81
.
Calibrating the printer using HP ToolboxFX
Use the following steps to calibrate the printer using HP ToolboxFX.
1.
Open the HP ToolboxFX.
2.
On the
Troubleshooting
tab, click
Calibrate now
.
3.
Click the
Troubleshooting
tab and then click
Troubleshooting Tools
(on the left side of the screen).
4.
In the Calibration section, click
CALIBRATE NOW
.
ENWW HP ToolboxFX 171
Cleaning page
The device features a special cleaning mode to clean the paper path.
NOTE
Use the following procedure to clean the paper path using the HP ToolboxFX. To clean the engine when the computer is running an operating system that does not support
HP ToolboxFX, see the late-breaking Readme on the root of the CD-ROM, or visit http://www.hp.com/support/clj2605 .
1.
Make sure that the printer is turned on and in the Ready state.
2.
Open the HP ToolboxFX.
3.
On the
Troubleshooting
tab, click
Maintenance
, click
Cleaning Page
, and then click
. A page with a pattern prints from the printer.
4.
At the printer, remove any print media in Tray 2 or optional Tray 3.
5.
Remove the page that printed and load it face-down into Tray 2 or optional Tray 3.
6.
At the computer, press
Clean
.
Configuration page
The Configuration page lists the current settings and properties of the printer. You can print a
Configuration page from the printer or HP ToolboxFX. To print the Configuration page from the printer, see
Configuration page on page 167 .
172 Chapter 6 Troubleshooting ENWW
Diagnostic resources
Reports menu
The Reports menu contains the following diagnostic tools:
●
Demo page
●
Menu structure report
●
Configuration report
●
Color supplies status
For a more detailed description about the diagnostic tools available from the Reports menu, see
Printer pages and reports on page 166 .
Network/Web diagnostics tools
For information on available network and Web diagnostic tools, go to http://www.hp.com/support/ clj2605 .
ENWW Diagnostic resources 173
Repetitive-image-defect ruler
Use a repetitive-image-defect ruler to measure occurrences of repetitive image defects. Place the ruler next to the first occurrence of the defect on the page. Find the distance between identical defects and see the
Table 6-10 Repetitive image defects on page 174 table to identify the component
that is causing the defect.
Table 6-10
Repetitive image defects
Measurement
24.7 mm (0.97 inch)
26.7 mm (1.05 inches)
32.9 mm (1.3 inches)
37.7 mm (1.48 inches)
54.5 mm (2.15 inches)
56.6 mm (2.22 inches)
62.8 mm (2.47 inches)
75.4 mm (2.97 inches)
Component
Developer sleeve
Charge roller
RS roller
Transfer roller
ETB rollers
Fuser sleeve
Pressure roller
OPC
174 Chapter 6 Troubleshooting ENWW
Firmware and software updates
Use the following procedure to periodically check for firmware and software updates.
1.
Go to http://www.hp.com/support/clj2605 .
2.
Select
Download drivers and software
and then select the appropriate operating system for your computer.
3.
Follow the instructions provided on the download pages.
ENWW Firmware and software updates 175
176 Chapter 6 Troubleshooting ENWW
7
Parts and diagrams
NOTE
In this chapter, part numbers are only listed for available replaceable parts.
This section contains the following information.
●
●
●
●
●
●
●
●
ENWW 177
Overview
Replaceable parts
The following table lists the replaceable parts available for this printer.
Table 7-1
Replaceable parts
Description Part number
FORMATTER PCB-base
FORMATTER PCB-network
Q7803–60002
Q5966–60001
FLAT FLEX CABLE DCC-FORMATTER Q6456-60101
FLAT FLEX CABLE-MEMORY CARD
ASSEMBLY
Q6456–60102
ARM, PAPER RETAINER, LEFT RC2-0253-000CN (simplex)
Diagram
ARM, PAPER RETAINER, LEFT
ARM, PAPER RETAINER, RIGHT
ARM, PAPER RETAINER, RIGHT
RETAINER, PAPER
CABLE COVER UNIT
COVER, LEFT
COVER, CASSETTE, LEFT
COVER, CASSETTE, RIGHT
COVER, CASSETTE, DUST
PLATE, REAR
ROLLER, PICK UP
COVER, FACE DOWN
FUSER ASSEMBLY - SIMPLEX
RC2-0215-000CN (duplex)
RC2-0254-000CN (simplex)
RC2-0216-000CN (duplex)
RC1-5062-000CN
RC1-5147-000CN
RC1-5183-000CN
RC1-5184-000CN
RC1-5188-030CN
RC1-5200-000CN
RC1-5227-020CN
RC1-5440-000CN
RC1-5173-000CN
RM1-1828-000CN
110-127V
See
See
.
See
See
.
See
See
Figure 7-7 Internal components (2 of 3) on page 194 .
See
Figure 7-3 External panels and covers on page 186 .
See
Figure 7-3 External panels and covers on page 186 .
See
Figure 7-3 External panels and covers on page 186 .
See
Figure 7-3 External panels and covers on page 186 . and
250-sheet input tray internal components on page 214 .
See
Figure 7-3 External panels and covers on page 186 .
See
Figure 7-19 Paper pick-up feeder assembly (Tray 2) on page 216 and
Figure 7-21 Paper pickup feeder assembly (Tray 3) on page 220 .
See
Figure 7-3 External panels and covers on page 186 .
See
178 Chapter 7 Parts and diagrams ENWW
ENWW
Table 7-1
Replaceable parts (continued)
Description Part number
FUSER ASSEMBLY - SIMPLEX
FUSER ASSEMBLY - DUPLEX
FUSER ASSEMBLY - DUPLEX
DUPLEXING DRIVE ASSEMBLY
RM1-1829-000CN
220-240V
RM1-1824-000CN
110-127V
RM1-1825-000CN
220-240V
RM1-1832-000CN
MEMORY-CARD READER ASSEMBLY Q7821–67901 (DTN)
FRONT DOOR ASSEMBLY
FRONT DOOR ASSEMBLY
RIGHT COVER ASSEMBLY
RM1-1856-000CN (simplex)
RM1-1857-000CN (duplex)
RM1-1860-000CN
PAPER DELIVERY TRAY ASSEMBLY RM1-1859-020CN
UPPER COVER ASSEMBLY RM1–1862–000CN (simplex)
UPPER COVER ASSEMBLY
COVER, INSIDE, UPPER
RM1–1855–000CN (duplex)
RC1-5178-040CN
COVER, INSIDE, UPPER
ETB UNIT - SIMPLEX
ETB UNIT - DUPLEX
TRAY 1 & 2 CASSETTE (tray only)
SEPARATION ASSEMBLY
RC1-5179-000CN
RM1-1891-000CN
RM1-1892-000CN
RM1-1916-050CN
RM1-1922-000CN
FEED ASSEMBLY
TRAY 3 CASSETTE (tray only)
RM1-1923-000CN
RM1-1945-000CN
DC CONTROLLER PCA ASSEMBLY RM1-3423-000CN
Diagram
See Figure 7-11 Fuser assembly
See Figure 7-12 Fuser assembly
.
See Figure 7-12 Fuser assembly
.
See Figure 7-6 Internal components (1 of 3) on page 192 .
See Figure 7-14 Memory-card reader assembly on page 206
.
See Figure 7-3 External panels and covers on page 186
.
See Figure 7-3 External panels and covers on page 186
.
See Figure 7-3 External panels and covers on page 186
.
See Figure 7-3 External panels and covers on page 186
.
See Figure 7-4 Upper cover assembly simplex model on page 188 .
See Figure 7-5 Upper cover assembly duplex models on page 190
.
See Figure 7-4 Upper cover assembly simplex model on page 188 .
See Figure 7-5 Upper cover assembly duplex models on page 190
.
See Figure 7-7 Internal components (2 of 3) on page 194 .
See Figure 7-7 Internal components (2 of 3) on page 194 .
See Figure 7-16 Tray 2 input tray
See Figure 7-16 Tray 2 input tray
Tray 3 input tray (cassette) on page 218 .
See Figure 7-16 Tray 2 input tray
See Figure 7-20 Tray 3 input tray
See Figure 7-8 Internal components (3 of 3) on page 196
and Figure 7-15 PCA assembly location on page 208
.
Overview 179
Table 7-1
Replaceable parts (continued)
Description Part number
CONTROL PANEL ASSEMBLY RM1-1861-000CN
Black Toner Cartridge
Cyan Toner Cartridge
Yellow Toner Cartridge
Magenta Toner Cartridge
Replacement-Toner-Black
Replacement-Toner-Cyan
Replacement-Toner-Yellow
Q6000A
Q6001A
Q6002A
Q6003A
Q6000–67902
Q6001–67902
Q6002–67902
Replacement-Toner-Magenta
Tray 3 paper feeder
Q6003–67902
Q6459–69001
Replacement Whole Printer Units (Base) Q7821-67056
110v Simplex
Replacement Whole Printer Units (Base) Q7821-67055
220v Simplex
Replacement Whole Printer Units (DN) Q7822-67056
110v DN
Replacement Whole Printer Units (DN) Q7822-67055
220v DN
Replacement Whole Printer Units (DTN) Q7823-67056
110v DTN
Replacement Whole Printer Units (DTN) Q7823-67055
220v DTN
Refurbished Whole Printer Units (Base) Q7821-69056
110v Simplex
Refurbished Whole Printer Units (Base) Q7821-69055
Refurbished Whole Printer Units (DN)
220v Simplex
Q7822-69056
Refurbished Whole Printer Units (DN)
110v DN
Q7822-69055
220v DN
Refurbished Whole Printer Units (DTN) Q7823-69056
110v DTN
Refurbished Whole Printer Units (DTN) Q7823-69055
180 Chapter 7 Parts and diagrams
Diagram
See
Figure 7-9 Control panel assembly on page 198 .
ENWW
ENWW
Table 7-1
Replaceable parts (continued)
Description Part number
Optional Tray 3
Replacement Tray 3 (tray and assembly)
220v DTN
Q6459A
Q6459-69002
Diagram
Order replacement parts from the following Web site: http://www.partsdirect.hp.com
Related documentation and software
Documentation and software are available at the following Web sites.
Table 7-2
Technical support Web sites
HP Customer Care Online
Software drivers, support documentation, and answers to frequently asked questions
HP Technical Training
http://www.hp.com/support http://www.hp.com/education
Supplies
Printer supplies are listed in
. Consumables are available directly from HP at the following numbers.
●
US: 1-800-538-8787
●
Canada: 1-800-387-3154
Contact your local HP Parts Coordinator for other local phone numbers.
Accessories
Table 7-3
Accessories
Product name Description
Optional 250-sheet tray Optional Tray 3
Product number
Q6459A
Part number
Q6459–69002
Exchange number
(replacement number)
RM1–1945–000CN
Overview 181
Assembly locations
Figure 7-1
Assembly location diagram - simplex model
182 Chapter 7 Parts and diagrams ENWW
Table 7-4
Assembly locations - simplex model
2
3
Ref
1
Description
UPPER COVER ASSEMBLY
CONTROL PANEL ASSEMBLY
FUSER ASSEMBLY
6 CASSETTE
Part number
RM1-1862-000CN (simplex)
RM1-1861-000CN
RM1-1828-000CN (110v) or
RM1-1829-000CN (220v)
RM1-1916-050CN
Qty
ENWW Assembly locations 183
Figure 7-2
Assembly location diagram - duplex models
184 Chapter 7 Parts and diagrams ENWW
Table 7-5
Assembly locations - duplex models
Ref
2
3
Description
UPPER COVER ASSEMBLY
MEMORY-CARD READER ASSEMBLY
CONTROL PANEL ASSEMBLY
FUSER ASSEMBLY
6
7
CASSETTE
DUPLEXING DRIVE ASSEMBLY
Part number
RM1-1855-000CN (duplex)
Q7821-67901 (DTN model only)
RM1-1861-000CN
RM1-1824-000CN (110v) or
RM1-1825-000CN (220v)
Qty
RM1-1916-050CN
RM1-1832-000CN (duplex)
ENWW Assembly locations 185
Figure 7-3
External panels and covers
186 Chapter 7 Parts and diagrams ENWW
Table 7-6
External panels and covers
4
8
9
10
2
3
Ref
1
10
12
13
18
Description
COVER, FACE-DOWN
COVER, LEFT
COVER, CASSETTE, LEFT
COVER, CASSETTE, RIGHT
COVER, CASSETTE DUST
PLATE, REAR
FRONT DOOR ASSEMBLY
FRONT DOOR ASSEMBLY
RIGHT COVER ASSEMBLY
PAPER DELIVERY TRAY ASSEMBLY
UPPER COVER ASSEMBLY
Part number
RC1-5173-000CN
RC1-5183-000CN
RC1-5184-000CN
RC1-5188-030CN
RC1-5200-000CN
RC1-5227-020CN
RM1-1856-000CN (simplex)
RM1-1857-000CN (duplex)
RM1-1860-000CN
RM1-1859-020CN
RM1-1855-000CN (duplex)
1
1
1
1
1
1
Qty
1
1
1
1
1
ENWW Assembly locations 187
Covers
Figure 7-4
Upper cover assembly - simplex model
188 Chapter 7 Parts and diagrams ENWW
Table 7-7
Upper assembly cover - simplex model
Ref
A02
Description
UPPER COVER ASSEMBLY
COVER, INSIDE, UPPER
Part number
RM1-1862-000CN (simplex)
RC1-5178-040CN
Qty
1
ENWW Covers 189
UPPER COVER ASS'Y
1
6
3
Figure 7-5
Upper cover assembly - duplex models
190 Chapter 7 Parts and diagrams ENWW
1
3
6
Table 7-8
Upper assembly cover - duplex models
Ref Description
UPPER COVER ASSEMBLY
COVER, UPPER FACE
COVER, INSIDE, UPPER
CONTROL PANEL ASSEMBLY
Part number
RM1-1855-000CN (duplex)
RC1-5175-000CN
RC1-5179-000CN
RM1-1861-000CN
1
1
Qty
1
ENWW Covers 191
Internal assemblies
Figure 7-6
Internal components (1 of 3)
192 Chapter 7 Parts and diagrams ENWW
Table 7-9
Internal components (1 of 3)
Ref
37
Description
DUPLEXING DRIVE ASSEMBLY
Part number
RM1-1832-000CN
Qty
1
ENWW Internal assemblies 193
Figure 7-7
Internal components (2 of 3)
194 Chapter 7 Parts and diagrams ENWW
41
41
41
Table 7-10
Internal components (2 of 3)
Ref
33
34A
34B
41
Description
SPRING, GROUNDING
ELECT.TRANSPORT BELT (ETB) ASSEMBLY
ELECT.TRANSPORT BELT (ETB) ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
Part number
RC1-5147-000CN
RM1-1892-000CN (duplex)
RM1-1891-000CN (simplex)
RM1-1828-000CN (110v simplex)
RM1-1829-000CN (220v simplex)
RM1-1824-000CN (110v duplex)
RM1-1825-000CN (220v duplex)
1
1
1
1
Qty
1
1
1
ENWW Internal assemblies 195
Figure 7-8
Internal components (3 of 3)
196 Chapter 7 Parts and diagrams ENWW
Table 7-11
Internal components (3 of 3)
Ref
1
Description
DC CONTROLLER PCA ASSEMBLY
Part number
RM1-3423-000CN
Qty
1
ENWW Internal assemblies 197
Figure 7-9
Control panel assembly
198 Chapter 7 Parts and diagrams ENWW
Table 7-12
Control panel assembly
Ref Description
CONTROL PANEL ASSEMBLY
Part number
RM1-1861-000CN
Qty
1
ENWW
Figure 7-10
Main drive assembly
No parts in this assembly set up for service. Replace the entire printer.
Internal assemblies 199
Figure 7-11
Fuser assembly (simplex)
200 Chapter 7 Parts and diagrams ENWW
2
3
6
Table 7-13
Fuser assembly (simplex)
Ref Description
FUSER ASSEMBLY
FUSER ASSEMBLY
ARM, PAPER RETAINER, LEFT
ARM, PAPER RETAINER, RIGHT
RETAINER, PAPER
Part number
RM1-1828-000CN (110v simplex)
RM1-1829-000CN (220v simplex)
RC2-0253-000CN
RC2-0254-000CN
RC2-0269-000CN
Qty
1
1
1
1
1
ENWW Internal assemblies 201
Figure 7-12
Fuser assembly (duplex)
202 Chapter 7 Parts and diagrams ENWW
2
3
6
Table 7-14
Fuser assembly (duplex)
Ref Description
FUSER ASSEMBLY
FUSER ASSEMBLY
ARM, PAPER RETAINER, LEFT
ARM, PAPER RETAINER, RIGHT
RETAINER, PAPER
Part number
RM1-1824-000CN (110v duplex)
RM1-1825-000CN (220v duplex)
RC2-0215-000CN
RC2-0216-000CN
RC2-0269-000CN
Qty
1
1
1
ENWW Internal assemblies 203
Figure 7-13
Duplexing drive assembly
204 Chapter 7 Parts and diagrams ENWW
Table 7-15
Duplexing drive assembly
Ref Description
DUPLEXING DRIVE ASSEMBLY
Part number
RM1-1832-000CN
Qty
1
ENWW Internal assemblies 205
Figure 7-14
Memory-card reader assembly
206 Chapter 7 Parts and diagrams ENWW
Table 7-16
Memory-card reader assembly
Ref Description
MEMORY-CARD READER ASSEMBLY
Part number
Q7821-67901 (DTN model only)
Qty
ENWW Internal assemblies 207
PCB ASS’Y LOCATION DIAGRAM
2
Figure 7-15
PCA assembly location
208 Chapter 7 Parts and diagrams ENWW
Table 7-17
PCA assembly location
Ref
2
Description
DC CONTROLLER PCA ASSEMBLY
Part number
RM1-3423-000CN
Qty
1
ENWW Internal assemblies 209
Input devices
Figure 7-16
Tray 2 input tray (cassette)
210 Chapter 7 Parts and diagrams ENWW
Table 7-18
Tray 2 input tray (cassette)
Ref
25
27
Description
CASSETTE
SEPARATION ASSEMBLY
FEED ASSEMBLY
Part number
RM1-1916-050CN
RM1-1922-000CN
RM1-1923-000CN
1
1
Qty
1
ENWW Input devices 211
Figure 7-17
250-sheet input tray (cassette)
212 Chapter 7 Parts and diagrams ENWW
Table 7-19
250-sheet input tray (cassette)
Ref
R30
R40
Description
CASSETTE
PAPER PICKUP ROLLER
Part number
RM1-1945-000CN
RC1-5440-000CN
Qty
RF
RF
ENWW Input devices 213
Figure 7-18
250-sheet input tray internal components
214 Chapter 7 Parts and diagrams ENWW
Table 7-20
250-sheet input tray internal components
Ref
2
Description
COVER, CASSETTE DUST
Part number
RC1-5200-000CN
Qty
1
ENWW Input devices 215
Figure 7-19
Paper pick-up feeder assembly (Tray 2)
216 Chapter 7 Parts and diagrams ENWW
Table 7-21
Paper pick-up feeder assembly for Tray 2
Ref
17
Description
ROLLER, PAPER PICKUP
Part number
RC1-5440-000CN
Qty
1
ENWW Input devices 217
Figure 7-20
Tray 3 input tray (cassette)
218 Chapter 7 Parts and diagrams ENWW
Table 7-22
Tray 3 input tray (cassette)
Ref
25
Description
CASSETTE
PAPER PICKUP ROLLER
SEPARATION ASSEMBLY
Part number
RM1-1945-000CN
RC1-5440-000CN
RM1-1922-000CN 1
Qty
1
ENWW Input devices 219
Figure 7-21
Paper pickup feeder assembly (Tray 3)
220 Chapter 7 Parts and diagrams ENWW
Table 7-23
Paper pickup feeder assembly (Tray 3)
Ref
13
Description
ROLLER, PAPER PICKUP
Part number
RC1-5440-000CN
Qty
1
ENWW
Figure 7-22
PCA assembly location in optional Tray 3
Input devices 221
Diagrams
Figure 7-23
General circuit diagram
222 Chapter 7 Parts and diagrams ENWW
Alphabetical parts list
Table 7-24
Alphabetical parts list
Description
ARM, PAPER RETAINER, LEFT
ARM, PAPER RETAINER, LEFT
ARM, PAPER RETAINER, RIGHT
ARM, PAPER RETAINER, RIGHT
CASSETTE
CASSETTE
CASSETTE
CASSETTE
CASSETTE
CONTROL PANEL ASSEMBLY
CONTROL PANEL ASSEMBLY
CONTROL PANEL ASSEMBLY
CONTROL PANEL ASSEMBLY
COVER, CASSETTE DUST
COVER, CASSETTE DUST
COVER, CASSETTE, LEFT
COVER, CASSETTE, RIGHT
COVER, FACE-DOWN
COVER, INSIDE, UPPER
COVER, INSIDE, UPPER
ENWW
Part number
RC2-0253-000CN
RC2-0215-000CN
RC2-0254-000CN
RC2-0216-000CN
RM1-1916-050CN
RM1-1916-050CN
RM1-1916-050CN
RM1-1945-000CN
RM1-1945-000CN
RM1-1861-000CN
RM1-1861-000CN
RM1-1861-000CN
RM1-1861-000CN
RC1-5200-000CN
RC1-5200-000CN
RC1-5184-000CN
RC1-5188-030CN
RC1-5173-000CN
RC1-5178-040CN
RC1-5179-000CN
Table and page
Fuser assembly (simplex) on page 201
Fuser assembly (duplex) on page 203
Fuser assembly (simplex) on page 201
Fuser assembly (duplex) on page 203
Assembly locations - simplex model on page 183
Assembly locations - duplex models on page 185
Tray 2 input tray (cassette) on page 211
Tray 3 input tray (cassette) on page 219
Assembly locations - simplex model on page 183
Assembly locations - duplex models on page 185
Upper assembly cover duplex models on page 191
Control panel assembly on page 199
External panels and covers on page 187
250-sheet input tray internal components on page 215
External panels and covers on page 187
External panels and covers on page 187
External panels and covers on page 187
Upper assembly cover simplex model on page 189
Upper assembly cover duplex models on page 191
Alphabetical parts list 223
224
Table 7-24
Alphabetical parts list (continued)
Description
COVER, LEFT
COVER, UPPER FACE
DC CONTROLLER PCA ASSEMBLY
DC CONTROLLER PCA ASSEMBLY
DUPLEXING DRIVE ASSEMBLY
DUPLEXING DRIVE ASSEMBLY
DUPLEXING DRIVE ASSEMBLY
ELECT.TRANSPORT BELT (ETB) ASSEMBLY
ELECT.TRANSPORT BELT (ETB) ASSEMBLY
FEED ASSEMBLY
FRONT DOOR ASSEMBLY
FRONT DOOR ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
Chapter 7 Parts and diagrams
Part number Table and page
RC1-5183-000CN
RC1-5175-000CN
RM1-3423-000CN
RM1-3423-000CN
External panels and covers on page 187
Upper assembly cover duplex models on page 191
Internal components (3 of 3) on page 197
PCA assembly location on page 209
RM1-1832-000CN
(duplex)
RM1-1832-000CN
RM1-1832-000CN
Assembly locations - duplex models on page 185
Internal components (1 of 3) on page 193
Duplexing drive assembly on page 205
Internal components (2 of 3) on page 195
RM1-1892-000CN
(duplex)
RM1-1891-000CN
(simplex)
RM1-1923-000CN
RM1-1856-000CN
(simplex)
RM1-1857-000CN
(duplex)
Internal components (2 of 3) on page 195
Tray 2 input tray (cassette) on page 211
External panels and covers on page 187
External panels and covers on page 187
RM1-1828-000CN
(110v) or
RM1-1829-000CN (220v)
Assembly locations - simplex model on page 183
RM1-1824-000CN
(110v) or
RM1-1825-000CN (220v)
Assembly locations - duplex models on page 185
RM1-1828-000CN (110v simplex)
RM1-1829-000CN (220v simplex)
RM1-1824-000CN (110v duplex)
RM1-1825-000CN (220v duplex)
RM1-1828-000CN (110v simplex)
RM1-1829-000CN (220v simplex)
RM1-1824-000CN (110v duplex)
Internal components (2 of 3) on page 195
Internal components (2 of 3) on page 195
Internal components (2 of 3) on page 195
Internal components (2 of 3) on page 195
Fuser assembly (simplex) on page 201
Fuser assembly (simplex) on page 201
Fuser assembly (duplex) on page 203
ENWW
ENWW
Table 7-24
Alphabetical parts list (continued)
Description
FUSER ASSEMBLY
MEMORY-CARD READER ASSEMBLY
MEMORY-CARD READER ASSEMBLY
PAPER DELIVERY TRAY ASSEMBLY
PAPER PICKUP ROLLER
PAPER PICKUP ROLLER
PLATE, REAR
RETAINER, PAPER
RETAINER, PAPER
RIGHT COVER ASSEMBLY
ROLLER, PAPER PICKUP
ROLLER, PAPER PICKUP
SEPARATION ASSEMBLY
SEPARATION ASSEMBLY
SPRING, GROUNDING
UPPER COVER ASSEMBLY
UPPER COVER ASSEMBLY
UPPER COVER ASSEMBLY
UPPER COVER ASSEMBLY
UPPER COVER ASSEMBLY
Part number
RM1-1825-000CN (220v duplex)
Q7821-67901 (DTN model only)
Q7821-67901 (DTN model only)
RM1-1859-020CN
RC1-5440-000CN
RC1-5440-000CN
RC1-5227-020CN
RC2-0269-000CN
RC2-0269-000CN
RM1-1860-000CN
RC1-5440-000CN
RC1-5440-000CN
RM1-1922-000CN
RM1-1922-000CN
RC1-5147-000CN
RM1-1862-000CN
(simplex)
RM1-1855-000CN
(duplex)
RM1-1855-000CN
(duplex)
RM1-1862-000CN
(simplex)
RM1-1855-000CN
(duplex)
Table and page
Fuser assembly (duplex) on page 203
Assembly locations - duplex models on page 185
Memory-card reader assembly on page 207
External panels and covers on page 187
Tray 3 input tray (cassette) on page 219
External panels and covers on page 187
Fuser assembly (simplex) on page 201
Fuser assembly (duplex) on page 203
External panels and covers on page 187
Paper pick-up feeder assembly for Tray 2 on page 217
Paper pickup feeder assembly (Tray 3) on page 221
Tray 2 input tray (cassette) on page 211
Tray 3 input tray (cassette) on page 219
Internal components (2 of 3) on page 195
Assembly locations - simplex model on page 183
Assembly locations - duplex models on page 185
External panels and covers on page 187
Upper assembly cover simplex model on page 189
Upper assembly cover duplex models on page 191
Alphabetical parts list 225
Numerical parts list
Table 7-25
Numerical parts list
Part number
Q7821-67901 (DTN model only)
Q7821-67901 (DTN model only)
RC1-5147-000CN
Description
MEMORY-CARD READER ASSEMBLY
MEMORY-CARD READER ASSEMBLY
SPRING, GROUNDING
RC1-5173-000CN
RC1-5175-000CN
RC1-5178-040CN
RC1-5179-000CN
RC1-5183-000CN
RC1-5184-000CN
RC1-5188-030CN
RC1-5200-000CN
RC1-5200-000CN
RC1-5227-020CN
RC1-5440-000CN
RC1-5440-000CN
COVER, FACE-DOWN
COVER, UPPER FACE
COVER, INSIDE, UPPER
COVER, INSIDE, UPPER
COVER, LEFT
COVER, CASSETTE, LEFT
COVER, CASSETTE, RIGHT
COVER, CASSETTE DUST
COVER, CASSETTE DUST
PLATE, REAR
PAPER PICKUP ROLLER
ROLLER, PAPER PICKUP
RC1-5440-000CN
RC1-5440-000CN
RC2-0215-000CN
RC2-0216-000CN
RC2-0253-000CN
PAPER PICKUP ROLLER
ROLLER, PAPER PICKUP
ARM, PAPER RETAINER, LEFT
ARM, PAPER RETAINER, RIGHT
ARM, PAPER RETAINER, LEFT
226 Chapter 7 Parts and diagrams
Table and page
Assembly locations - duplex models on page 185
Memory-card reader assembly on page 207
Internal components (2 of 3) on page 195
External panels and covers on page 187
Upper assembly cover duplex models on page 191
Upper assembly cover simplex model on page 189
Upper assembly cover duplex models on page 191
External panels and covers on page 187
External panels and covers on page 187
External panels and covers on page 187
External panels and covers on page 187
250-sheet input tray internal components on page 215
External panels and covers on page 187
Paper pick-up feeder assembly for Tray 2 on page 217
Tray 3 input tray (cassette) on page 219
Paper pickup feeder assembly (Tray 3) on page 221
Fuser assembly (duplex) on page 203
Fuser assembly (duplex) on page 203
Fuser assembly (simplex) on page 201
ENWW
ENWW
Table 7-25
Numerical parts list (continued)
Part number Description
RC2-0254-000CN ARM, PAPER RETAINER, RIGHT
RC2-0269-000CN RETAINER, PAPER
RC2-0269-000CN RETAINER, PAPER
RM1-1824-000CN (110v duplex)
RM1-1824-000CN (110v duplex)
RM1-1828-000CN (110v simplex)
RM1-1828-000CN (110v simplex)
FUSER ASSEMBLY
FUSER ASSEMBLY
RM1-1824-000CN
(110v) or
RM1-1825-000CN (220v)
FUSER ASSEMBLY
FUSER ASSEMBLY RM1-1825-000CN (220v duplex)
RM1-1825-000CN (220v duplex)
FUSER ASSEMBLY
FUSER ASSEMBLY
FUSER ASSEMBLY
RM1-1828-000CN
(110v) or
RM1-1829-000CN (220v)
FUSER ASSEMBLY
RM1-1829-000CN (220v simplex)
FUSER ASSEMBLY
FUSER ASSEMBLY RM1-1829-000CN (220v simplex)
RM1-1832-000CN DUPLEXING DRIVE ASSEMBLY
RM1-1832-000CN
RM1-1832-000CN
(duplex)
RM1-1855-000CN
(duplex)
RM1-1855-000CN
(duplex)
RM1-1855-000CN
(duplex)
RM1-1856-000CN
(simplex)
RM1-1857-000CN
(duplex)
DUPLEXING DRIVE ASSEMBLY
DUPLEXING DRIVE ASSEMBLY
UPPER COVER ASSEMBLY
UPPER COVER ASSEMBLY
UPPER COVER ASSEMBLY
FRONT DOOR ASSEMBLY
FRONT DOOR ASSEMBLY
Table and page
Fuser assembly (simplex) on page 201
Fuser assembly (simplex) on page 201
Fuser assembly (duplex) on page 203
Internal components (2 of 3) on page 195
Fuser assembly (duplex) on page 203
Assembly locations - duplex models on page 185
Internal components (2 of 3) on page 195
Fuser assembly (duplex) on page 203
Internal components (2 of 3) on page 195
Fuser assembly (simplex) on page 201
Assembly locations - simplex model on page 183
Internal components (2 of 3) on page 195
Fuser assembly (simplex) on page 201
Internal components (1 of 3) on page 193
Duplexing drive assembly on page 205
Assembly locations - duplex models on page 185
Assembly locations - duplex models on page 185
External panels and covers on page 187
Upper assembly cover duplex models on page 191
External panels and covers on page 187
External panels and covers on page 187
Numerical parts list 227
Table 7-25
Numerical parts list (continued)
Part number Description
RM1-1859-020CN PAPER DELIVERY TRAY ASSEMBLY
RM1-1860-000CN
RM1-1861-000CN
RM1-1861-000CN
RM1-1861-000CN
RM1-1861-000CN
RM1-1862-000CN
(simplex)
RM1-1862-000CN
(simplex)
RM1-1891-000CN
(simplex)
RM1-1892-000CN
(duplex)
RM1-1916-050CN
RM1-1916-050CN
RM1-1916-050CN
RM1-1922-000CN
RM1-1922-000CN
RM1-1923-000CN
RM1-1945-000CN
RM1-1945-000CN
RM1-3423-000CN
RM1-3423-000CN
RIGHT COVER ASSEMBLY
CONTROL PANEL ASSEMBLY
CONTROL PANEL ASSEMBLY
CONTROL PANEL ASSEMBLY
CONTROL PANEL ASSEMBLY
UPPER COVER ASSEMBLY
UPPER COVER ASSEMBLY
ELECT.TRANSPORT BELT (ETB) ASSEMBLY
ELECT.TRANSPORT BELT (ETB) ASSEMBLY
CASSETTE
CASSETTE
CASSETTE
SEPARATION ASSEMBLY
SEPARATION ASSEMBLY
FEED ASSEMBLY
CASSETTE
CASSETTE
DC CONTROLLER PCA ASSEMBLY
DC CONTROLLER PCA ASSEMBLY
Table and page
External panels and covers on page 187
External panels and covers on page 187
Assembly locations - simplex model on page 183
Assembly locations - duplex models on page 185
Upper assembly cover duplex models on page 191
Control panel assembly on page 199
Assembly locations - simplex model on page 183
Upper assembly cover simplex model on page 189
Internal components (2 of 3) on page 195
Internal components (2 of 3) on page 195
Assembly locations - simplex model on page 183
Assembly locations - duplex models on page 185
Tray 2 input tray (cassette) on page 211
Tray 2 input tray (cassette) on page 211
Tray 3 input tray (cassette) on page 219
Tray 2 input tray (cassette) on page 211
Tray 3 input tray (cassette) on page 219
Internal components (3 of 3) on page 197
PCA assembly location on page 209
228 Chapter 7 Parts and diagrams ENWW
A Specifications
This section contains information about printer specifications.
●
ENWW 229
Printer specifications
Table A-1
Physical specifications
Product
HP Color LaserJet
2605 printer with consumables
HP Color LaserJet
2605dn printer with consumables
HP Color LaserJet
2605dtn printer with consumables and
Tray 3
Height Depth Width Weight
370 mm (14.69 inches) 412 mm (16.24 inches) 407 mm (16.02 inches) 18.55 kg (40.91 lbs)
395 mm (15.54 inches) 412 mm (16.24 inches) 407 mm (16.02 inches) 19.87 kg (43.82 lbs)
492 mm (19.36 inches) 412 mm (16.24 inches) 407 mm (16.02 inches) 23.63 kg (52.10 lbs)
Table A-2
Supplies specifications
Print-cartridge life (based on approximately 5% coverage) Black: 2,500 pages
Yellow, cyan, and magenta: 2,000 pages each
Table A-3
Electrical specifications
Item 110-Volt models 220-Volt models
Power requirements
During printing (color)
During printing (black and white)
During standby
Off mode
Rated current
Power consumption (average, in watts)
115-127V (+/-10%)
50/60 Hz (+/- 2 Hz)
3.6 amps
234 W (average)
251 W (average)
15 W (average)
0 W (average)
55 BTU/hour
220-240V (+/-10%)
50/60 Hz (+/- 2 Hz)
2.5 amps
234 W (average)
251 W (average)
15 W (average)
0 W (average)
55 BTU/hour
1
2
3
Ready Mode
Values subject to change, see http://www.hp.com/support/clj2605 for current information.
Power reported is highest values measured for color and monochrome printing using all standard voltages.
Maximum heat dissipation for all models in Ready Mode = 55 BTU/hour
WARNING!
Power requirements are based on the country/region where the printer is sold.
Do not convert operating voltages. This may damage the printer and void the product warranty.
230 Appendix A Specifications ENWW
Table A-4
Environmental specifications
Recommended
Operating
Storage
(printer and print cartridge)
Temperature
20° to 27°C (68° to 81°F) 15° to 32.5°C (59° to 90.5°F) -20° to 40°C (-4° to 104°F)
1
Relative humidity 20% to 70% 10% to 80%
Values are subject to change. See http://www.hp.com/support/clj2605 for current information.
95% or less
Table A-5
Acoustic emissions
Sound Power Level
Printing (12 ppm)
Declared per ISO 9296
L
WAd
= 6.0 Bels (A) [60 dB (A)]
Ready
Sound Pressure Level (SPL)-Bystander Position
Inaudible
Declared per ISO 9296
Printing (12 ppm)
L pAm
= 47 dB(A)
1
2
Ready
Inaudible
Values are subject to change. See http://www.hp.com/support/clj2605 for current information.
HP Color LaserJet 2605 Series speed is 10 ppm for color and 12 ppm for monochrome.
ENWW Printer specifications 231
232 Appendix A Specifications ENWW
B
Service and support
ENWW 233
Hewlett-Packard limited warranty statement
HP PRODUCT
HP Color LaserJet 2605 Series
DURATION OF LIMITED WARRANTY
1 year, Limited Warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND
HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR
ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
234 Appendix B Service and support ENWW
Print Cartridge Limited Warranty Statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP Customer Support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT
OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION
TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT
TO YOU.
ENWW Print Cartridge Limited Warranty Statement 235
HP Customer Care
Online services
for 24-hour access to information by using a modem or Internet connection
World Wide Web: Updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj2605 . (The site is in English.)
Online troubleshooting tools
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools can be accessed from http://instantsupport.hp.com
.
Telephone support
Hewlett-Packard provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product, or visit http://www.hp.com
and then click
Contact HP
. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com
. Click the
support & drivers
block.
Software utilities, drivers, and electronic information
Go to http://www.hp.com/go/clj2605_software . (The site is in English, but printer drivers can be downloaded in several languages.)
For information over the telephone, see the flyer that came in the box with the printer.
HP direct ordering for accessories or supplies
Order supplies from the following websites:
North America: https//www.hp.com/post-embed/ordersupplies-na
Latin America: https//www.hp.com/post-embed/ordersupplies-la
Europe and Middle East: https//www.hp.com/post-embed/ordersupplies-emea
Asia Pacific countries/regions: https//www.hp.com/post-embed/ordersupplies-ap
Order accessories from http://www.hp.com
and click
Supplies & Accessories
. For more information, see the
HP Color LaserJet 2605, 2605dn, 2605dtn User Guide
.
To order supplies or accessories over the telephone, call the following numbers:
United States: 1-800-538-8787
Canada: 1-800-387-3154
To find the telephone numbers for other countries/regions, see the flyer that came in the box with the printer.
HP service information
236 Appendix B Service and support ENWW
To locate HP-Authorized Dealers in the United States or Canada, call 1-800-243-9816 (United
States) or 1-800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide .
For service for your HP product in other countries/regions, call the HP Customer Support telephone number for your country/region. See the flyer that came in the box with the printer.
HP service agreements
Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada).
Out-of-Warranty Service: 1-800-633-3600.
Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). Or, go to the HP Supportpack and Carepaq™ Services Web site at http://www.hpexpress-services.com/10467a .
HP ToolboxFX
To check the printer status and settings and to view troubleshooting information and online documentation, use the HP ToolboxFX software. You can view the HP ToolboxFX when the printer is directly connected to your computer or when it is connected to a network. You must have performed
a complete software installation to use the HP ToolboxFX. See HP ToolboxFX on page 171 .
ENWW HP Customer Care 237
Availability of support and service
Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location.
HP Care Pack™ Services and Service Agreements
HP has various service and support options that meet a wide range of needs. These options are not part of the standard warranty. Support services may vary by location. For most printers HP offers both in-warranty and post-warranty HP Care Pack Services and Service Agreements.
To identify service and support options for this printer go to http://www.hpexpress-services.com/10467a and type the printer model number. In North America,
Service Agreement information can be obtained through HP Customer Care. Call 1-800-HPINVENT
1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). In other countries/regions please contact your country/region specific HP Customer Care Center. See the inbox flyer or go to http://www.hp.com
for the HP Customer Care telephone number in your country/region.
238 Appendix B Service and support ENWW
Repacking the printer
If your printer needs to be moved or shipped to another location, perform the following procedure to repack the printer.
CAUTION
Shipping damage as a result of inadequate packing is the customer's responsibility. To ensure proper protection during shipment, the printer must be repackaged properly using the original cushions.
To repack the printer
CAUTION
It is
extremely important
to remove the print cartridges before shipping the printer.
Print cartridges left in the printer during shipping will leak and entirely cover the printer engine and other parts with toner.
To prevent damage to the print cartridge, avoid touching the roller, and store the print cartridge in its original packing material or so that it is not exposed to light.
1.
Remove and retain all four print cartridges.
2.
If you have added optional Tray 3, remove and retain.
3.
Remove and retain the power cable and interface cable.
4.
Remove and retain the optional external print server, if you have one.
5.
If possible, include print samples and 50 to 100 sheets of paper or other print media that did not print correctly.
6.
Use the original shipping container and packing material, if possible. If you have already disposed of the printer packing material, contact a local mailing service for information about repacking the printer. HP recommends insuring the equipment for shipment.
7.
Include a completed copy of the
Service information form on page 240 .
8.
In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment.
ENWW Repacking the printer 239
Service information form
WHO IS RETURNING THE EQUIPMENT?
Person to contact:
Alternate contact:
Return shipping address: Special shipping instructions:
Date:
Phone:
Phone:
WHAT ARE YOU SENDING?
Model name: Model number: Serial number:
Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, and so on) that are not required to complete the repair.
HAVE YOU REMOVED THE PRINT CARTRIDGES?
You must remove them before shipping the printer, unless a mechanical problem prevents you from doing so.
[ ] Yes.
[ ] No, I cannot remove them.
WHAT NEEDS TO BE DONE?
(Attach a separate sheet if necessary.)
1. Describe the conditions of the failure. (What was the failure? What were you doing when the failure occurred? What software were you running? Is the failure repeatable?)
2. If the failure is intermittent, how much time elapses between failures?
3. If the unit connected to any of the following, give the manufacturer and model number.
Personal computer: Modem:
4. Additional comments:
Network:
HOW WILL YOU PAY FOR THE REPAIR?
[ ] Under warranty Purchase/received date:
(Attach proof of purchase or receiving document with original received date.)
[ ] Maintenance contract number:
[ ] Purchase order number:
Except for contract and warranty service, a purchase order number and/or authorized signature must accompany any request for service.
If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices can be obtained by contacting an HP-authorized repair center.
Authorized signature:
Billing address: Special billing instructions:
Phone:
240 Appendix B Service and support ENWW
C Regulatory information
This section contains the following information:
●
●
●
Environmental Product Stewardship program
●
●
Country/region-specific safety statements
ENWW 241
Introduction
This section contains the following regulatory information:
●
●
Environmental Product Stewardship program on page 244
●
Service and support on page 233
●
Declaration of conformity on page 247
●
Laser safety statement on page 248
●
Canadian DOC statement on page 248
●
Korean EMI statement on page 248
●
VCCI statement (Japan) on page 248
●
Finnish laser statement on page 249
242 Appendix C Regulatory information ENWW
FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; the presence of interference can be determined by turning the equipment off and on. If this equipment does cause harmful interference to radio or television communications, the user is encouraged to try to correct the interference by one or more of the following measures:
●
Reorient or relocate the receiving antenna.
●
Increase distance between equipment and receiver.
●
Connect equipment to an outlet on a circuit different from that to which the receiver is located.
●
Consult your dealer or an experienced radio/television technician.
NOTE
Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of
FCC rules.
ENWW FCC regulations 243
Environmental Product Stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
Ozone production
This product generates no appreciable ozone gas (O
3
).
Power consumption
Power usage drops significantly while in sleep mode, which saves natural resources and saves money without affecting the high performance of this product. This product qualifies for ENERGY
STAR® (Version 3.0), which is a voluntary program to encourage the development of energy-efficient office products.
ENERGY STAR® and the ENERGY STAR mark are U.S. registered marks. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR®
Guidelines for energy efficiency. For more information, see http://www.energystar.gov/ .
Paper use
This product's duplex feature (two-sided printing) and N-up printing [multiple pages printed on one page] capability can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.
HP LaserJet printing supplies
It is easy to return and recycle your empty HP LaserJet print cartridges—free of charge—with
HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, operation and recycling processes. We ensure your returned HP LaserJet print cartridges are recycled properly, processing them to recover valuable plastics and metals for new products and diverting millions of tons of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be returned to you. Your empty HP LaserJet print cartridges are recycled responsibly when you participate in the HP Planet Partners program. Thank you for being environmentally responsible!
In many countries/regions, this product's printing supplies (for example, print cartridge) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free takeback program is available in over 35 countries/regions. Multi-lingual program
244 Appendix C Regulatory information ENWW
ENWW information and instructions are included in every new HP LaserJet print cartridge and supplies package.
HP Printing Supplies Returns and Recycling Program Information
Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge. In 2004,
HP Planet Partners for LaserJet Supplies was available in 85% of the world market where
HP LaserJet supplies are sold. Postage-paid and pre-addressed labels are included within the instruction guide in most HP LaserJet print cartridge boxes. Labels and bulk boxes are also available through the website: http://www.hp.com/recycle .
Use the label to return empty, original HP LaserJet cartridges only. Please do not use this label for, non-HP cartridges, refilled or remanufactured cartridges or warranty returns. Printing supplies or other objects inadvertently sent to the HP Planet Partners program cannot be returned.
More than 10 million HP LaserJet print cartridges were recycled globally in 2004 through the
HP Planet Partners supplies recycling program. This record number represents 26 million pounds of print cartridge materials diverted from landfills. Worldwide, in 2004, HP recycled an average of 59% of the print cartridge by weight consisting primarily of plastic and metals. Plastics and metals are used to make new products such as HP products, plastic trays and spools. The remaining materials are disposed of in an environmentally responsible manner.
U.S. returns
For a more environmentally responsible return of used cartridges and supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid, preaddressed UPS label that is supplied in the package. For more information in the U.S., call
1-800-340-2445 or visit the HP Printing Supplies Returns and Recycling Program website at: http://www.hp.com/go/recycle .
Non-U.S. returns
Non-U.S. customers should visit the http://www.hp.com/go/recycle website for further information regarding availability of the HP Supplies Returns and Recycling program.
Paper
This product is capable of using recycled papers, when the paper meets the guidelines outlined in the
HP LaserJet Printer Family Print Media Guide
. Go to http://www.hp.com/support/ljpaperguide to download this guide in PDF format. This product is suitable for the use of recycled paper according to EN12281:2002.
Material restrictions
This product does not contain added mercury.
This product does not contain batteries.
For recycling information, you can contact http://www.hp.com/go/recycle or contact your local authorities or the Electronics Industry Alliance at http://www.eiae.org
.
Disposal of waste equipment by users in private households in the
European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will
Environmental Product Stewardship program 245
help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
Material safety data sheet
Material Safety Data Sheets (MSDS) for supplies containing chemical substances, such as toner, can be obtained by contacting the HP website at http://www.hp.com/go/msds or http://www.hp.com/ hpinfo/community/environment/productinfo/safety .
Extended warranty
HP SupportPack provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a three-year period from the date of the HP product purchase. The customer must purchase HP SupportPack within 90 days of the HP product purchase.
For more information, contact the HP Customer Care Service and HP Customer Support Group. See
HP Customer Care on page 236 .
Spare parts and supplies availability
Spare parts and consumable supplies for this product will be available for at least five years after production has stopped.
For more information
To obtain information about these environmental topics:
●
Product environmental profile sheet for this and many related HP products
●
HP's commitment to the environment
●
HP's environmental management system
●
HP's end-of-life product return and recycling program
●
MSDS
See: http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/environment/ productinfo/safety .
246 Appendix C Regulatory information ENWW
Declaration of conformity
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name:
Manufacturer's Address:
Hewlett-Packard Company
11311 Chinden Boulevard,
Boise, Idaho 83714-1021, USA
declares, that the product
Product Name:
Regulatory Model Number
3)
:
HP Color LaserJet 2605 Series
BOISB-0409–02
Product Options:
Toner Cartridges: conforms to the following Product Specifications:
Including: Q6459A —Optional 250-Sheet Input Tray
All
Q6000A, Q6001A, Q6002A, Q6003A
Safety: IEC 60950-1:2001 / EN60950-1:2001 +A11
IEC 60825-1:1993 +A1 +A2/
EN 60825-1:1994 +A1 +A2 (Class 1 Laser/LED Product)
GB4943-2001
EMC: CISPR22:1993 +A1 +A2 / EN55022:1994 + A1 + A2 —1 Class B 1)
EN 61000-3-2:2000
EN 61000-3-3:1995 +A1
EN 55024:1998 +A1 +A2
FCC Title 47 CFR, Part 15 Class B 2) / ICES-003, Issue 4
GB9254-1998, GB17625.1-2003
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-Marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the product number(s).
Boise, Idaho , USA
22 December, 2005
For regulatory topics only:
Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130,
Australia.
European Contact:
USA Contact:
Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards
Europe, Herrenberger Strasse 140, D-71034 Böblingen, , Germany, (FAX: +49-7031-14-3143)
Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,
USA, (Phone: 208-396-6000)
ENWW Declaration of conformity 247
Country/region-specific safety statements
Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance
Standard according to the Radiation Control for Health and Safety Act of 1968.
Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.
WARNING!
Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.
Canadian DOC statement
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques (CEM). »
Korean EMI statement
VCCI statement (Japan)
248 Appendix C Regulatory information ENWW
ENWW
Finnish laser statement
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP Color LaserJet 2605, 2605dn, 2605dtn -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.
Laitteen turvallisuusluokka on määritetty standardin EN60825-1 (1994) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP Color LaserJet 2605, 2605dn, 2605dtn -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 770-800 nm
Teho 5 mW
Luokan 3B laser
Country/region-specific safety statements 249
250 Appendix C Regulatory information ENWW
Index
Symbols/Numerics
600 dpi print-quality setting 153
A
accessories
adhesive labels
assembly
B
background, gray 155 bands, troubleshooting 155
bins, output
black and white printing
Black cartridge
blank pages, troubleshooting 162
built-in networking
C
cables
calibrating printer
using HP Toolbox 171 using HP ToolboxFX 171
cardstock
cartridges
status, viewing with
characters, troubleshooting 157
checklist, troubleshooting 134
cleaning
clearing jams
color
components
Configuration page
consumables
contracts, maintenance 238, 246
control panel
control panel display test 169
covers
covers, document
crooked pages 157 curled media 157
customer support maintenance agreements
Cyan cartridge
D
DC controller
defaults
defects
diagnostic tools
repetitive image defect ruler
diagrams
ENWW Index 251
documentation
Documentation tab, HP ToolboxFX
dots per inch (dpi)
dpi (dots per inch)
drivers
duplexing drive unit
duplexing driver PCA
E
embedded Web server
envelopes
environmental
ETB
F
fonts
G
formatter
fuser
gray background, troubleshooting
grayscale
H
heavy paper
HP built-in networking
HP LaserJet glossy paper
HP LaserJet photo paper
HP Printing Supplies Returns and
HP ToolboxFX
cleaning page 172 configuration page 172
print quality troubleshooting
humidity specifications
I
image quality
information pages, printing 40
input devices
input trays
installing
interface ports
internal assembly
J
jams
top output area 147 top output bin 147
L
labels
language
letterhead
life expectancies, supplies 32
light print, troubleshooting 154
lightness faded print, troubleshooting
lines, troubleshooting
252 Index ENWW
loading media
location
fan 73 printed circuit assemblies 73,
loose toner, troubleshooting 156
M
Macintosh
drivers 8 features supported 8
Macintosh Installer
Magenta cartridge
mailing labels
maintenance
Material Safety Data Sheet 246
media
tray 1, types supported 14 tray 2, types supported 14 tray 3, types supported 14
memory
memory-card assembly
messages
alert and warning 136 error 136
N
network
Network Settings tab,
networks
information pages, printing 40
NVRAM initializer
O
on-site service agreements 246
operating environment,
ordering
output bin
output bins
output quality
overhead transparencies
P
page counts
pages
blank 162 not printing 162 printing slowly 162
paper
tray 1, types supported 14 tray 2, types supported 14 tray 3, types supported 14
paper input trays
paper output bin
paper output bins
paper pickup roller
parts
internal assembly locations 192
phone numbers
HP Printing Supplies Returns
ports
PostScript driver, HP ToolboxFX
power
preprinted paper
ENWW Index 253
print cartridges
status, viewing with
print media
specifications 9 print media specifications 9
print modes
print quality
print quality defects
print servers
print types
printer
printer drivers
printing
printing a configuration page
procedure
Q
quality
R
rear output door
recycling
plastics 244 print cartridges 244
regulatory statements
Material Safety Data Sheet 246
removal
repetitive defects, troubleshooting
repetitive image defect ruler 174
replacing
reports
resolution
restoring
defaults 169 factory defaults 169
S
secondary service menu
clean ETB 169 control panel display test 169 reports 169
selection guidelines
separation pad
serial number
servers
service
service menu settings
cleaning mode 169 powersave 169 restoring defaults 169
service mode functions
NVRAM initializer 164 super NVRAM initializer 164
settings
sizes, media
slots
254 Index ENWW
smeared toner, troubleshooting
software
special media
specifications
Material Safety Data Sheet 246
speed
status
Supplies Status page, printing
storing
supplies
status, viewing with
support maintenance agreements
System Settings tab,
systems
T
technical support maintenance agreements
telephone numbers
HP Printing Supplies Returns
temperature specifications
text, troubleshooting
toner
Toolbox.
See
HP ToolboxFX
ToolboxFX
top output bin
transparencies
tray 1
tray 2
tray 3
trays
troubleshooting
Configuration page, printing 40
pages not printing 162 pages printing slowly 162
using HP Toolbox 171 using HP ToolboxFX 171
types, media
U
updates
ENWW Index 255
USB port
V
vertical lines, troubleshooting 155
W
warranty
wavy paper, troubleshooting 157
websites
HP Printing Supplies Returns
Material Safety Data Sheet 246
weight
Windows
Y
Yellow cartridge
256 Index ENWW
© 2005 Hewlett-Packard Development Company, L.P.
www.hp.com
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