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travelmate c300 | Manualzz

Acer TravelMate C300 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

SERVICE CD PART NO.: VD.T28V1.001

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Revision History

Please refer to the table below for the updates made on TravelMate C300 service guide.

Date

2003/10/28

2003/11/17

2003/12/18

2003/12/24

2004/01/09

2004/03/12

2004/03/17

2004/04/27

Chapter 1

Chapter 4

Chapter 3

Chapter

Chapter 3

Chapter 6

Chapter 2

Chapter 1

Chapter 2

Updates

Delete introduction to front panel on page 8.

Add POST codes p. 54 and p. 64 Add hinge caps disassembling and reassembling SOP p.56 Add a note

Revise spare part description. LCD bezel and LCD panel are without wireless antenna.

p.40 Revise BIOS Advanced menu display and settings.

p.25 Correct card reader spec.

p.38 Correct VGA memory size displaying on BIOS screen. p.39 Add a note on VGA memory size

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Copyright

Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

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Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

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V

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Table of Contents

Chapter 1 System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Chapter 2 System Utilities 35

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Chapter 3 Machine Disassembly and Replacement 47

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the HDD Module/Optical Module/Wireless LAN Card/

Keyboard and LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Assemble the Hinge Caps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Chapter 4 Troubleshooting 63

System Check Procedures 64

Power-On Self-Test (POST) Error Message 67

Index of Error Messages 68

POST Codes 70

Index of Symptom-to-FRU Error Message 74

Intermittent Problems 78

Undetermined Problems 79

Chapter 5 Jumper and Connector Locations 81

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Chapter 6 FRU (Field Replaceable Unit) List 83

Appendix A Model Definition and Configuration 94

TravelMate C300 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Appendix B Test Compatible Components 95

Microsoft® Windows® XP Pro Environment Test . . . . . . . . . . . . . . . . . . . . . . . .96

Microsoft® Windows® XP Home Environment Test . . . . . . . . . . . . . . . . . . . . . .98

Microsoft® Windows® 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . .100

Appendix C Online Support Information 103

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VII

Table of Contents

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Chapter 1

System Specifications

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

T

T

T

T

T

Intel

®

Pentium

®

M processor with 1MB L2 cache

Intel

®

855GM chipset

CD ROM, DVD, DVD/CD-RW combo, DVD or DVD-dual drive

High-capacity Enhanced-IDE hard disk

Advanced Configuration Power Interface (ACPI) power management system

Display

T

T

T

T

T

T

T

T

14.1” Thin-Film Transistor (TFT) liquid-crystal display (LCD) supporting pen-based input, with 16M color at 1024X768 XGA (eXtended Graphics Array) resolution

3D capabilities

Simultaneous LCD and CRT display support

Dual display capability

Supports other output display devices such as LCD projection panels for large-audience presentations

Light Sensing background luminance detection - panel automatically adjusts screen brightness

S-video for output to a television or display device that supports S-video input

“Automatic LCD dim” feature that automatically decides the best settings for your display and conserves power

Multimedia

T

T

T

16-bit high-fidelity AC’97 stereo audio with 3D sound and wavetable synthesizer

Built-in stereo speakers

High-speed CD, DVD, DVD/CD-RW combo or DVD or DVD dual drive

Connectivity

T

High-speed fax/data modem port

T

T

T

T

T

10/100/1000 t-based Gigabit Ethernet port

USB (Universal Serial Bus) 2.0 ports

IEEE 1394 port

802.11b, 802.11a+b wireless LAN options

Bluetooth option

Keyboard and Pointing Device

T

Sleek, smooth and stylish design

T

Full-sized keyboard

T

Ergonomically-centered touchpad pointing device

T

Rotating/folding screen for Tablet PC functionality

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1

Expansion

T

T

T

T

I/O Ports

T

T

T

T

T

T

T

T

T

T

T

T

T

T

One Type II CardBus PC Card slot

Upgradeable memory

AcerMedia bay

Acer EasyPort II

One Card bus type II card slot

One smart-card slot

One RJ-11 phone jack (V.90/92, 56Kbps modem)

One RJ-45 jack (Gigabit Ethernet)

One DC-in jack for AC adapter

One external monitor (VGA) port

One S-video TV out port

One 100-pin port replicator connector

One line-out (headphone) jack (3.5mm mini jack)

One line-in (microphone) jack (3.5mm mini jack)

One microphone-in jack

Two USB 2.0 ports

One 4-pin IEEE 1394 port

One FIR port (IrDA)

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System Block Diagram

SMART CARD

CRT CONN

1394 CONN

Project Code 91.49Y01.001

TV OUT

LINE OUT

Mobile Banias CPU

AC'97 CODEC

SEARIAL PORT

AC IN

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3

Board Layout

Top View

7

8

5

6

3

4

1

2

9

10

11

DC-In Jack

USB Port

USB Port

S-Vedio Port

External Display Port

LCD Coaxial Cable Connector

South Bridge

Inverter Cable Connector

Modem Jack/LAN Jack

Expansion Port

PCMCIA Slot

16

17

18

19

12

13

14

15

20

21

22

IEEE 1394 Port

Line-Out Jack

Mic-In Jack

Smart Card Reader Slot

RTC Battery Connector

Smart Card Connector

SW2

Touchpad Connector

MDC Board Connector

Keyboard Connector

DIMM Socket 2

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Bottom View

1

2

3

CPU Socket

DIMM Socket 1

FAN Connector

4

5

Mini PCI Connector

HDD Connector

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5

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front View

4

5

2

3

6

7

8

#

1

Icon Item

EMR stylus

Display screen

Tablet Keys

Launch Keys

Palmrest

Click buttons (left, center and right)

Touchpad

Keyboard

Description

Electromagnetic resonate (EMR) stylus is used to input data in tablet mode. Use only an EMR-compatible stylus to input data on the screeen.

Also called LCD (liquid-crystal display), displays computer output.

Add enhanced functionality when operating in Tablet mode.

Buttons for launching frequently used programs.

Comfortable support area for your hands when you use the computer.

The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button.

Touch-sensitive pointing device which functions like a computer mouse.

Inputs data into your computer.

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9 Status indicator LEDs (light-emitting diodes) that turn on and off to show the status of the computer, its functions and component.

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7

Left view

2

3

#

1

4

5

6

7

8

Icon Item

Security keylock

Power switch

Ventilation slot

AcerMedia Bay

LED indicator

Eject button

Emergency eject slot

Description

Connects to a Kensington-compatible computer security lock.

Turns on the computer power.

Allows air to circulate through the computer chassis.

For hot-swappable modules including DVD-

ROM, DVD/CD-RW combo or DVD dual drive.

Lights up when the optical drive is active.

Ejects the optical drive tray from the drive.

Ejects the optical drive tray when the computer is turned off.

Pen slot

Keeps the stylus handy when not in use.

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Right view

#

1

2

3

4

Icon Item

Smart Card slot

Infrared port

Description

Slot for Smart Card interface with pre-boot authentication system.

Interfaces with infrared devices (e.g., infrared printer, IR-aware computer).

PC Card eject button

PC Card slot

Ejects the PC Card from the slot.

Accepts one Type II 16-bit PC Card or 32bit CardBus PC Card.

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9

Rear Panel

7

8

9

10

2

3

4

5

6

#

1

11

Icon Item

Line-in/Mic-in jack

Speaker/Line-out

Headphone jack

Description

Accepts audio line-in devices (e.g., audio

CD player, stereo walkman).

Connects to audio line-out devices (e.g., speakers, headphones).

IEEE 1394 port

Expansion port

Network jack

Modem jack

Connects to IEEE 1394 devices.

Connects to an I/O port replicator or Acer

EasyPort port expansion device.

Connects to a 10/100/1000 t-based Gigabit

Ethernet network.

Connects to phone line.

Convertible hinge

External display

S-video

USB 2.0 ports (2)

Hinges the LCD screen in place when switching from PC mode to tablet mode and vice versa.

Connects to a display device (e.g., external monitor, LCD projector).

Connects to a television or display device with S-video input.

Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera).

Power jack Connects to an AC adapter.

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Bottom Panel

6

7

4

5

8

2

3

#

1

Icon Item

AcerMedia Bay release latch

AcerMedia Bay

Cooling fans

Description

Unlatches the AcerMedia drive for removing or swapping.

Houses an AcerMedia drive module.

Help keep the computer cool.

Note

: Don’t cover or obstruct the opening of the fans.

Memory compartment Houses the computer’s main memory.

Hard disk protector Protects the hard disk from accidental dumps and vibration.

Hard disk bay

Battery Lock & release latch

Battery bay

Houses the computers Hard disk drive.

Unlock and unlatches the battery to remove the battery pack.

Houses the computer’s battery pack.

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11

Indicators

The computer has seven easy-to-read status icons below the display screen.

The status LCD displays icons that show the status of the computer and its components.

Icon Function

Wireless communication

Description

Lights orange when the Wireless LAN capabilities are enabled.

Bluetooth Lights when the Bluetooth is enabled or a

Bluetooth enabled device is within range.

Power Lights when the computer is on.

Sleep

Media Activity

Battery Charge

Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode.

Lights when the floppy drive, hard disk or optical drive is active.

Lights when the battery is being charged.

Caps lock Lights when Caps Lock is activated.

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Icon Function

Num loc

Description

Lights when Num Lock is activated.

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13

Lock Keys

The keyboard has three lock keys which you can toggle on and off.

Lock Key

Caps Lock

Num lock

(Fn-F11)

Scroll lock

(Fn-F12)

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator

(complete with the arithmetic operators +, -, *, and /).

Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

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Embedded Numeric Keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

y y y

Desired Access

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys

Num Lock On

Type numbers in a normal manner.

Hold j while using cursor-control keys.

Hold Fn while typing letters on embedded keypad.

Num Lock Off

Hold Fn while using cursorcontrol keys.

Type the letters in a normal manner.

NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.

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15

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key

Windows logo key

Application key

Icon Description

Start button. Combinations with this key perform shortcut functions. Below are a few examples:

+ Tab (Activates next taskbar button)

+ E (Explores My Computer)

+ F (Finds Document)

+ M (Minimizes All)

Shift + + M (Undoes Minimize All)

+ R (Displays the Run... dialog box)

Opens a context menu (same as a right-click).

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Hot Keys

The computer uses hotkey or key combinations to access most of the computer’s controls like sreen brightness, volume output.

To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Fn-F4

Fn-F5

Fn-F6

Fn-F7

Fn-F8

Fn-w

Hot Key

Fn-F1

Fn-F2

Fn-F3

Icon Function

Hot key help

Description

Displays help on hot keys.

System Property Displays the System Property.

Power Options

Sleep

Display toggle

Screen blank

Touchpad toggle

Display the Power Options Properties used by the computer (function available if supported by operating system).

See “Power management” on page 25.

Puts the computer in Sleep mode.

See “Power management” on page 25.

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.

Turns the display screen backlight off to save power.

Press any key to return.

Turns the internal touchpad on and off.

Speaker toggle

Volume up

Turns the speakers on and off.

Increases the speaker volume.

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17

Hot Key

Fn-y

Fn-x

Fn-z

Fn-PgUp

Icon Function

Volume down

Description

Decreases the speaker volume.

Brightness up Increases the screen brightness.

Brightness down Decreases the screen brightness

Home Functions as the “Home” key.

Fn-PgDn

Alt Gr-Euro

End

Euro

Functions as the “End” key.

Types the Euro symbol.

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The Euro Symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a

European layout, you can type the Euro symbol on your keyboard.

NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

To verify the keyboard type:

1.

Click on Start, Control Panel.

2.

Double-click on Regional and Language Options.

3.

Click on the Language tab and click on Details.

4.

Verify that keyboard layout used for “En English (United States)” is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK.

5.

Click on OK.

To type the Euro symbol:

1.

Locate the Euro symbol on your keyboard.

2.

Open a text editor or word processor.

3.

Hold Alt Gr and press the Euro symbol.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

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19

Launch Keys

Located at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as the mail button, the web browser button and two programmable buttons (P1 and P2).

1

No.

Launch Key Default application

Activate wirelss LAN for wireless communication

Wireless LAN

(optional)

Activate Bluetooth for wireless communication.

2

5

6

3

4

Bluetooth (optional)

P1

P2

Email

Web browser

User-programmable

User-programmable

Email application

Internet browser application

CAUTION: It’s important that Wireless LAN and Bluetooth is turned off before boarding an airplane.

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Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support.

NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.

Touchpad Basics

The following teaches you how to use the touchpad:

Function

Execute

Select

T

T

T

Move your finger across the touchpad to move the cursor.

Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse.

Tapping on the touchpad produces similar results.

Use the 4-way scroll (2) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

Left Button

Click twice quickly

Click once

Right Button Scroll Button Tap

Tap twice (at the same speed as double-clicking the mouse button)

Tap once

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21

Function

Drag

Left Button

Click and hold, then use finger to drag the cursor on the touchpad

Right Button Scroll Button Tap

Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor

Access context menu

Scroll

Click once

Click and hold the button in the desired direction (up/ down/left/right)

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.

Tapping too hard will not increase the touchpad’s responsiveness.

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Hardware Specifications and Configurations

Processor

Item

CPU type

Specification

Intel

®

Pentium

®

M at 1.4Ghz ~1.7Ghz or higher

CPU package

CPU core voltage 0.95V - 1.42V

BIOS

Item

BIOS vendor

BIOS Version

BIOS ROM type

BIOS ROM size

BIOS package

Supported protocols

Specification

Phoenix

V1.00

Flash ROM

512KB

TSOP

ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284

1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB

2.0, VGA BIOS, CD-ROM bootable, IEEE 1394

Set by setup manual BIOS password control

Second Level Cache

Item

Cache controller

Cache size

1st level cache control

2st level cache control

Cache scheme control

System Memory

Item

Memory controller

Memory size

DIMM socket number

Supports memory size per socket

Supports maximum memory size

Supports DIMM type

Supports DIMM Speed

Supports DIMM voltage

Supports DIMM package

Memory module combinations

Built-in CPU

1MB

Always enabled

Always enabled

Fixed in write-back

Specification

Specification

Intel Montara GM+ and ICH4-M

0MB (no on-board memory)

2 sockets

256MB, 512MB and 1024MB

2048MB (by two 1024MB DDR RAM module)

DDR RAM

333 MHz

2.5V

200-pin soDIMM

You can install memory modules in any combinations as long as they match the above specifications.

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23

Memory Combinations

Slot 1 Slot 2 Total Memory

0MB

0MB

0MB

256MB

256MB

256MB

256MB

512MB

512MB

512MB

512MB

1024MB

1024MB

1024MB

256MB

512MB

1024MB

0MB

256MB

512MB

1024MB

0MB

256MB

512MB

1024MB

0MB

256MB

512MB

256MB

512MB

1024MB

256MB

512MB

768MB

1280MB

512MB

768MB

1024MB

1536MB

1024MB

1280MB

1536MB

1024MB 1024MB 2048MB

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.

Modem Interface

Item

Data modem data baud rate (bps)

Supports modem protocol

Modem connector type

Modem connector location

56K

V90/V92 MDC

RJ11

Rear panel

Specification

LAN Interface

Item

Chipset

Supports LAN protocol

LAN connector type

LAN connector location

Bluetooth-MODEM Interface

Item

Chipset

Data throughput

Protocol

Interface

Connector type

Wireless Module 802.11b

Item

Chipset

Broad Com 5705

10/100/1000 Mbps

RJ45

Rear panel

Specification

CSR BC02/Agere Scorpio solution

200k bps (Blue-tooth)/56K bps (MODEM)

Blue-tooth 1.1

USB 1.1+MDC

RJ11 (MODEM)

Intel Claxico

Specification

Specification

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Wireless Module 802.11b

Item

Data throughput

Protocol

Interface

Connector interface

Four-in-One Card Reader

Item

Chipset

Data throughput

Protocol

Specification up to 11M bps

802.11b

Mini-PCI type II

124-pin SO-DIMM edge connector

Specification

OZ711EC1

USB 1.1

Secure Digital (SD), SmartMedia, MultiMediaCard, Memory Stick

Hard Disk Drive Interface

Item

Vendor &

Model Name

HGST

IC25N030ATMR04

TOSHIBA

MK3021GAS

Capacity (GB) 30

Bytes per sector

512

Data heads 2

Logical heads 16

Logical sectors

63

Drive Format

Disks

Logical cylinders

Spindle speed

(RPM)

1

16383

4200 RPM

Performance Specifications

Buffer size 2MB

AT Interface ATA/ATAPI-6

ATA-5 for Toshiba

350 Data transfer rate (buffer to/ from media

Mbytes/s)

Data transfer rate

(host~buffer,

Mbytes/s)

100 MB/Sec.

Ultra DMA mode-5

DC Power Requirements

Voltage tolerance

5V(DC) +/- 5%

Specification

HGST

IC25N040ATMR04

TOSHIBA

MK4021GAS

HGST

IC25N060ATMR04

HGST

TS548060M9AT00

TOSHIBA

MK6021GAS

40

512

60

512

2/3

16

63

3/4 for Toshiba

16

63

HGST

IC25N080ATMR04

TOSHIBA

MK8025GAS KA023A

80

512

4

16

63

1/2

16383

4200 RPM

2MB

ATA/ATAPI-6

ATA-5 for Toshiba

350

100 MB/Sec.

Ultra DMA mode-5

5V(DC) +/- 5%

2/3 for Toshiba

16383

2

16383

4200 RPM/5400 RPM for HGST

TS548060M9AT00

5400 RPM/4200 RPM for Toshiba

8MB/2MB for Toshiba 8MB

ATA/ATAPI-6

ATA-5 for Toshiba

ATA/ATAPI-6

350/450 350

100 MB/Sec.

Ultra DMA mode-5

5V(DC) +/- 5%

100 MB/Sec.

Ultra DMA mode-5

5V(DC) +/- 5%

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DVD/CDRW Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Data Buffer Capacity

Interface

Applicable disc format (for

SONY)

Applicable disc format (for

QSI)

Loading mechanism

Specification

DVD/CDRW COMBO MODULE QSI SBW-242

DVD/CDRW COMBO MODULE SONY CRX830E C

With CD Diskette

Sustained:

Max 3.6Mbytes/sec

128 KBytes

IDE/ATAPI (ATA/ATAPI-5)

With DVD Diskette

Sustained:

Max 10.8Mbytes/sec

DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R,

DVD+R, DVD-RW, DVD+RW,

CD: CD Digital Audio and CD Extra, CD-ROM (mode 1), CD-

ROM XA (Mode 2, Form 1 and Form 2) and CD-I Ready and

CD-I Bridge, Photo CD, (Single and Multi session), Video CD,

CD-TEXT, CD-R, CD-RW, CD Layer of Hybrid SACD

DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R,

DVD-RW, DVD+R, DVD+RW, DVD-RAM (optional)

CD: CD-DA, CD-ROM/XA, CD-i, Karaoke CD, Video CD, Multisession Photo CD, Enhanced CD, itrax CD, CD extra, CD Plus,

CD-Text, CD-R and CD-RW discs

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

5 V +/- 5 % (Operating)

Power Requirement

Input Voltage

DVD-RW Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Data Buffer Capacity

ATAPI Interface

Applicable disc format

Loading mechanism

Power Requirement

Input Voltage

Specification

DVD-RW MODULE PIONEER DVR-K12D

With CD Diskette

Sustained:

Max 3.6Mbytes/sec

128 KBytes

SFF-8020i, SFF8090 Ver5

With DVD Diskette

Sustained:

Max 10.8Mbytes/sec

Supports KODAK Photo CD single and Multi-session

Supports CD Extra (CD PLUS)

Supports Mixed CD

Supports Video CD

Supports to read/write CD-R discs

Supports to read/write CD-RW discs

Supports CD text data read/write

Supports to read DVD-ROM

Supports to read/write DVD-R Ver. 2.00 for General

Supports to read/write DVD-RW Ver.1.0 & 1.1

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

5 V +/- 5 % (Operating)

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DVD Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Data Buffer Capacity

ATAPI Interface

Applicable disc format

Loading mechanism

Power Requirement

Input Voltage

Speaker

Number of speaker

Rating

Connector type

Item

Video Interface

Item

Chipset

Interface

Supports ZV (Zoomed Video) port

Maximum resolution LCD

Maximum resolution CRT

Specification

DVD-ROM MODULE MKE SR8177

With CD Diskette

Sustained:

Max 3.6Mbytes/sec

256 KBytes

SFF8090 Ver 0.99

With DVD Diskette

Sustained:

Max 11.08Mbytes/sec

DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R

(3.95G/4.7G), DVD-RW, DVD-RAM (2.6G/4.7G)

CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA

(mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2),

CD-I Ready, CD-I Bridge, CD-WO, CD-RW, Photo CD, Video

CD, Enhanced Music CD (CD Plus), CD-TEXT

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

5 V +/- 5 % (Operating)

Specification

2

1W, max; 4 ohm

Headphone out, microphone in and line-in

Specification

Montara GM+ intergrated (UMA)

Integration

No

1600X1200 (UXGA)

2048X1536@75HZ

Audio Interface

Item

Audio Controller

Audio Codec

Audio onboard or optional

Mono or Stereo

Resolution

Compatibility

Mixed sound source

Specification

Intel ICH4-M intergrated

Cirrus 4299XQ

Built-in

Stereo

20 bit stereo Digital to analog converter

18 bit stereo Analog to Ditial converter

AC97

Line-in, CD

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27

Audio Interface

Item

Voice channel

Sampling rate

Internal microphone

Internal speaker / Quantity

Supports PnP IRQ

Specification

8/16-bit, mono/stereo

44,1 KHz (48K byte for AC97 interface)

Yes

Yes/2

IRQ10

Video Resolutions Mode (for both LCD and CRT)

Resolution

480x600

800x600

1024x768

1152x864

1280x1024

1400x1050

(SXGA+panel only)

Yes

Yes

Yes

Yes

Yes

Yes

16 bits

(High color)

Yes

Yes

Yes

Yes

Yes

Yes

32 bits

(True color)

Video Memory

Fixed or Upgradeable

Item

Vendor

Memory size

Interface

Specification

Fixed

Intel

Default 16M (Adjust via BIOS)

DDR

Parallel Port

Item

Parallel port controller

Number of parallel port

Location

Connector type

Parallel port function control

Supports ECP/EPP/Bi-directional/Output only

(PS/2 compatible)

Optional ECP DMA channel (in BIOS Setup)

Optional parallel port I/O address (in BIOS

Setup)

Optional parallel port IRQ (in BIOS Setup)

Specification

ICH4-M

1

Rear side

25-pin D-SUB

Enable/Disable/Auto (BIOS or operating system chooses configuration) by BIOS Setup

Note: Depending on your operating system, disabling an unused device may help free system resources for other devices.

Yes (set by BIOS setup)

Note: When Mode is selected as EPP mode, “3BCh” will not be available.

DMA channel 3

378h, 278h, 3BCH

IRQ7, IRQ5

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USB Port

Item

Chipset

USB Compliancy Level

OHCI

Number of USB port

Serial port function control

IEEE 1394 Port

Item

Chipset

InterfaceUSB Compliancy Level

Number of IEEE 1394 port

Connector type

PCMCIA Port

Item

PCMCIA controller

Supports card type

Number of slots

Access location

Supports ZV (Zoomed Video) port

Supports 32 bit CardBus

System Board Major Chips

Item

Core logic

VGA

LAN

IEEE 1394

USB 2.0

Super I/O controller

MODEM

Blue tooth

Wireless 802.11 b

PCMCIA

Audio

Five-in-one card reader

Touchpad

Specification

ICH4-M intergrated

2.0

USB 2.0

2

Enable/Disable by BIOS Setup

Specification

TI TSAB43AB22

IEEE 1394 1.0

1

IEEE 1394

Specification

OZ 711EC1

Type-II

One type-II

Right panel

No ZV support

Yes (IRQ10)

Controller

Intel Montara GM+ and ICH4-m

Montara GM+ intergrated (UMA)

Broad Com 5705

TI TSAB43AB22

ICH4-M intergrated

PC 87392

Intel Montara GM+ and ICH4-M

CSR BC02/Agere Scorpio solution

Intel Claxico

OZ 711EC1

Intel ICH4-M intergrated/Audio Codec: Cirrus 4299XQ

OZ711EC1

M38857

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29

Keyboard

Item

Keyboard controller

Keyboard vendor & model name

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Battery

Item

Vendor & model name

Battery Type

Pack capacity

Cell voltage

Number of battery cell

Package configuration

Package voltage

LCD

Vendor & model name

Item Specification

AU B141XG08

CHIME N141X9-L01

Mechanical Specifications

LCD display area

(diagonal, inch)

14.1

Display technology

Resolution

TFT

XGA (1024x768)

262K Supports colors

Optical Specification

Brightness control

Contrast control

Typical White

Luminance keyboard hotkey

No

200 (5 points average)

180 for CHIME

Contrast ratio

Response time

(msec)

300 (Min.), 500 (Typ.) for

CHIME

250 (Min.), 300 (Typ.) for

AU

TR: 6 (Typ.), 10 (Max.)

TF: 17 (Typ.), 25 (Max.) for CHIME

25 (Typ.) for AU

Electrical Specification

Supply voltage for

LCD display (V)

3.0 (Min.), 3.3 (Typ.), 3.6

(Max.)

Specification

M38857

DARFON

84/85/88

Yes

No

Note: Internal and external keyboard can not work simultaneously by software specification.

Specification

SANYO

Li-ion

4400 Ah

3.7V/cell

8

4 cells in series, 2 series in parallel

14.8V

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LCD Inverter

Item

Vendor & model name

Brightness conditions

Input voltage (V)

Input current (A)

Output voltage (V, rms)

Output current (mA, rms)

Output voltage frequency (k Hz)

AC Adaptor

Model number

AC input

Output power

Item

System Power Management

ACPI mode

Mech. Off (G3)

Soft Off (G2/S5)

Working (G0/S0)

Suspend to RAM (S3)

Ambit

Vadj=3.3V

7 (Min.), 14 (Max.)

0.6 (Min.)

650

5.5~6.5

40~60 Hz

Specification

Specification

DELTA ADP-65DB 17V 70W (3 PIN)

90~264V, 47Hz to 63Hz

65W, [email protected]

Power Management

All devices in the system are turned off completely.

OS initiated shutdown. All devices in the system are turned off completely.

Individual devices such as the CPU and hard disk may be power managed in this state.

CPU set power down

VGA Suspend

PCMCIA Suspend

Memory Address Map

Memory Address

00100000h-000F0000h

000CFFFFh-000C0000h

00009FFFFh-00000000h

512 KB

640KB

Size Function

System BIOS

VGA BIOS

Conventional memory

I/O Address Map

I/O Address

0000-001F, 0081-008F, 0090-0091,

0093-009F, 00C0-00DF, 040B, 04D6

0D00-FFFF

0020-0021, 0024-0025, 0028-0029,

002C-002D, 0030-0031, 0034-0035,

0038-0039, 003C-003D, 00A0-00A1,

00A4-00A5, 00A8-00A9, 00AC-00AD,

00B0-00B1, 00B4-00B5, 00B8-00B9,

00BC-00BD, 00C0-00DF

0040-0043, 0050-0053

0060, 0064

DMA controller

Function

PCI bus

Programmable interrupt controller

System timer

Acer Tablet PC Keyboard Buttons (101/102 key)

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31

I/O Address Map

I/O Address

002E-002F, 004E-004F, 0061, 0063,

0065, 0067, 0080, 0092, 00B2-00B3,

0200-020F, 0600-060F, 0700-070F,

0800-080F, 1000-107F, 1180-11BF,

0066

0070-0077

00F0

0170-0177, 0376

01F0-01F7, 03F6

0274-0277, 0279, 0A79,

0378-037F, 0778-077B

03B0-03BB, 03C0-03DF, 1800-1807,

06F8-06FF

1810-181F

1820-183F

1840-185F

1860-187F

1880-189F

18C0-18FF, 1C00-1CFF

2000-207F, 2400-24FF

FB00-FBFE

FC00-FCFF, FD00-FDFF, FE00-

FEFF, FF00-FFFF

Main board resources

Function

Microsoft ACPI-Compliant Embedded Controller

System CMOS/real time clock

Numeric data processor

Secondary IDE Channel

Primary IDE Channel

ISAPNP Read Data Port

Printer Port (LPT1)

Intel (R) 82852/82855 GM/GME Graphics Controller

Wacom Serial Pen Tablet

Intel (R) 82801DBM Ultra ATA Storage Controller-24CA

Intel (R) 82801DB/DBM USB Universal Host Controller-24C2

Intel (R) 82801DB/DBM USB Universal Host Controller-24C4

Intel (R) 82801DB/DBM USB Universal Host Controller-24C7

Intel (R) 82801DB/DBM SMBus Controller-24C3

Cystal WDM AC97 Driver for ICH4

Agere System AC97 Modem

O2Micro SmartCardBus Reader

Generic Cardbus Controller

IRQ Assignment Map

Interrupt Channel

IRQ08

IRQ09

IRQ10

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

IRQ00

IRQ01

IRQ02

IRQ03

IRQ04

IRQ05

IRQ06

IRQ07

System timer

System time

Keyboard

Progammable Interrupt Controller

FIR

Communications Port (COM1)

Free

Wacom Serial Pen Tablet/Standard Floppy Disk Controller

ECP Printer Port (LPT1)/O2Micro Smart CardBus Reader

Real Time Clock

SCI

PCI Device (LAN, Audio, Modem...)

USB 1.1, USB 2.0, VGA

PS/2 Mouse

Numeric data processor

1st EIDE device (hard disk)

2nd EIDE device (optical drive)

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DMA Channel Assignment

Item

00

01

02

03

Specification

PnP Audio System CODEC

Free

Standard Floppy Disck Controller

ECP Printer Port

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34 Chapter 1 download service manual and resetter printer at http://printer1.blogspot.com

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press

m

during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).

Press m to enter setup. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

PhoenixBIOS Setup Utility

Information Main Advanced Security Boot Exit

CPU Type:

CPU Speed:

Intel (R) Pentium (R) M processor

1500 MHz

Floppy Drive:

None

IDE1 Model Name:

None

IDE1 Serial Number:

IDE2 Model Number:

None

QSI CD-RW/DVD-ROM SBW242U- (SM)

IDE2 Serial Number:

None

System BIOS Ver:

Canary V0.20

VGA BIOS Ver:

2991

KBC Ver:

02.13.29

Serial Number: xxxxxxxxxxxxxxxxxxxxxx

Asset Tag Number:

N/A

Product Name:

TravelMate C300

Manufacturer Name:

Acer

UUID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

F1 Help

↑ ↓

Select Item F5/F6 Change Values F9 Setup Defaults

Esc Exit

Select Menu Enter Select

4

Sub - Menu F10 Save and Exit

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Navigating the BIOS Utility

There are six menu options: Information, Main, Advanced, Security, Boot, and Exit.

Follow these instructions:

T

T

To choose a menu, use the cursor left/right keys (zx).

To choose a parameter, use the cursor up/down keys ( wy).

T

T

T

T

To change the value of a parameter, press por q.

A plus sign (+) indicates the item has sub-items. Press e to expand this item.

Press ^ while you are in any of the menu options to go to the Exit menu.

In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values.

This menu provides you the information of the system.

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Information

PhoenixBIOS Setup Utility

Information Main Advanced Security Boot Exit

CPU Type:

CPU Speed:

Intel (R) Pentium (R) M processor

1500 MHz

Floppy Drive:

None

IDE1 Model Name:

None

IDE1 Serial Number:

IDE2 Model Number:

None

QSI CD-RW/DVD-ROM SBW242U- (SM)

IDE2 Serial Number:

None

System BIOS Ver:

Canary V0.20

VGA BIOS Ver:

2991

KBC Ver:

02.13.29

Serial Number: xxxxxxxxxxxxxxxxxxxxxx

Asset Tag Number:

N/A

Product Name:

UUID:

TravelMate C300

Manufacturer Name:

Acer xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults

Esc Exit

Select Menu Enter Select

4

Sub - Menu F10 Save and Exit

Parameter

IDE1 Model Name

IDE1 Serial #

IDE2 Model Name

IDE2 Serial #

Serial Number

UUID Number

Description

Shows the Model name of HDD installed on Primary IDE master. The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, “

None

” should be shown on this field.

This field display the Serial number of HDD installed on Primary IDE master. If no Hard disk or other devices are installed on Primary IDE master, then it will display a blank line.

This item will show the Model name of device installed on Secondary IDE master. The hard disk or CD-ROM model name is automatically detected by the system. If there is no hard disk or CD-ROM present or unknown type, “

None

” should be shown on this field.

This item will show the Serial number of HDD installed on Secondary IDE master. If no hard disk or other devices are installed on Primary IDE master, then it will display a blank line.

This field displays the serial number of this unit.

UUID=32bytes

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37

Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.

PhoenixBIOS Setup Utility

Information

Main

Advanced Security Boot Exit

Item Specific Help

System Time:

System Date:

System Memory:

Extended Memory:

VGA Memory:

Quiet Boot:

Power on display:

LCD Auto Dim:

PXE Boot From LAN

F12 Boot Menu

[00:00:00]

[10/11/2003]

640 KB

248 MB

8 MB

[Enabled]

[Auto ]

[Enabled]

[Disabled]

[Enabled]

<Tab>, <Shift-Tab>, or

<Enter> selects field.

F1

Help

↑ ↓

Select Item

F5/F6

Change Values

F9

Setup Defaults

Esc

Exit

← →

Enter

Select

4

Sub -Menu

F10

Save and Exit

NOTE: The screen above is for reference only. Actual values may differ.

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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

System Time

System Date

System Memory

Extended Memory

VGA Memory

Quiet Boot

Power on display

LCD Auto Dim

Description

Sets the system time.

Sets the system date.

Format/Option

Format: HH:MM:SS

(hour:minute:second) System Time

Format MM/DD/YYYY (month/day/ year)

System Date

This field reports the memory size of the system.

Memory size is fixed to 640MB

This field reports the memory size of the extended memory in the system.

Extended Memory size=Total memory size-1MB

Shows the VGA memory size. The default value is set to 8MB.

Note: 8MB is VGA memory size under DOS mode. Dynamic video memory allocation up to

64MB in Windows mode.

Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled.

Enabled: Customer Logo is displayed, and

Summary Screen is disabled.

Disabled: Customer Logo is not displayed, and

Summary Screen is enabled.

Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT

(or projector) only mode. Otherwise it will be in

LCD only mode.

Both: Simultaneously enable both the integrated

LCD screen and the system’s external video port

(for an external CRT or projector).

Determines if the system will automatically dim the LCD brightness in order to save power when

AC is not present.

Indicates that whether the notebook can boot from LAN or not.

Option:

Enabled

or Disabled

Option:

Auto

or Both

Option:

Enabled

or

Disabled

Option:

Enabled

or

Disabled

PXE (Preboot Execution

Environment) Boot From

LAN

F12 Boot Menu Determines if the OEM POST screen will have

“Press <F12> Change Boot Device” or not during user’s quite boot.

Option:

Enabled

or

Disabled

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.

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39

Advanced

The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.

PhoenixBIOS Setup Utility

Information Main Advanced Security Boot Exit

Item Specific Help

Infrared/Serial port: : [Disabled]

F1 Help

↑ ↓

Select Item F5/F6 Change Values F9 Setup Defaults

Esc Exit

← →

Enter

4

Sub - Menu F10 Save and Exit

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

Parameter

Infrared/Serial port

Description

Enables, disables the infrared/serial port.

Options

Enabled

/Disabled

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Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

PhoenixBIOS Setup Utility

Information Main Advanced Security Boot Exit

Item Specific Help

User Password is

Supervisor Password is

Set User Password

Set Supervisor Password

Password on boot:

Clear

Clear

[Enter]

[Enter]

[Enabled]

Supervisor Password controls accesses of the whole setup utility.

It can be used to boot up when Password on boot is enabled.

F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults

Esc Exit

← →

Enter

4

Sub -Menu F10 Save and Exit

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

User Password is

Supervisor Password is

Set User Password

Set Supervisor Password

Password on Boot

Description

Shows the setting of the uer password.

Shows the setting of the Supervisor password

Press Enter to set the user password. When set, this password protects the BIOS Setup

Utility from unauthorized access.

Press Enter to set the supervisor password.

When set, this password protects the BIOS

Setup Utility from unauthorized access.

Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Option

Clear

or Set

Clear

or Set

Disabled

or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

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Setting a Password

Follow these steps as you set the user or the supervisor password:

1.

Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The

Set Supervisor Password box appears:

2.

Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New

Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3.

Press e.

After setting the password, the computer sets the User Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1.

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

Set Password box appears:

2.

Type the current password in the Enter Current Password field and press e.

3.

Press e twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4.

When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password

1.

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

Set Password box appears:

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2.

Type the current password in the Enter Current Password field and press e.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

4.

Press e. After setting the password, the computer sets the User Password parameter to “Set”.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

The password setting is complete after the user presses u.

If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

If the new password and confirm new password strings do not match, the screen will display the following message.

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Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

PhoenixBIOS Setup Utility

Information Main Advanced Security Boot Exit

Item Specific Help

Hard Drive

Removable Device

CD-ROM Drive

Keys used to view or configure devices: <Enter> expnads or

Collapses Devices with a

+ or -

<Ctrl+Enter> expnads all

<Shift + 1> enables or disables a device.

<+> and <-> moves the device up or down.

<n> May move removable device between Hard Disk or

Removable Disk.

<d> Remove a device that is not installed.

F1 Help

↑ ↓

Select Item F5/F6 Change Values F9 Setup Defaults

Esc Exit

← →

Enter

4 Sub-Menu

F10 Save and Exit

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Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

PhoenixBIOS Setup Utility

Information Main Advanced Security Boot Exit

Item Specific Help

Exit Saving Changes

Exit Discarding Changes

Load Setup Defaults

Discard Changes

Save Changes

Exit System Setup and save your changes to

CMOS.

F1 Help

↑ ↓

Select Item F5/F6 Change Values F9 Setup Defaults

Esc Exit

Select Menu Enter Select

4

Sub - Menu F10 Save and Exit

The table below describes the parameters in this screen.

Parameter

Exit Saving Changes

Exit Discarding Changes

Load Setup Default

Discard Changes

Save Changes

Description

Exit System Setup and save your changes to CMOS.

Exit utility without saving setup data to CMOS.

Load default values for all SETUP item.

Load previous values from CMOS for all SETUP items.

Save Setup Data to CMOS.

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BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

T

New versions of system programs

T

T

New features or options

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.

NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Phlash.

1.

Prepare a bootable diskette.

2.

Copy the Phlash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.

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Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

T

Wrist grounding strap and conductive mat for preventing electrostatic discharge

T

Philips screw drivers

T

Flat head screwdriver

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

When you remove the middle cover, please be careful not to scrape the cover.

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General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

NOTE: TravelMate C300 series product uses tape to fasten the antenna/cable, you may need to tear the tape before you remove the antenna.

NOTE: The disassembly is based on an engineering sample, therefore, the number of the screws may differ from what you would actually get.

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Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the then disassemble the inside assembly frame in that order.

Start

Battery

M3L4*1

HDD Cover ODD Module

M2.5L6*1

Keyboard

*1

DIMM Cover

*2

Mini PCI

Cover

HDD Module

HDD Holder

Optical Drive

HDD Drive

M2L3*4

ODD Bracket

Hinge Covers

M2L8*3

M2L4*4

Keyboard

Support Plate

Middle Cover

Memory

(upgrade)

Memory/

MDC board

M2L4.5*2

Inverter

RTC Battery Button Board

M2L4.5*2

M2L4*2

Optical Device

Board

ODD

Connector

Touchpad

Upper

Assembly

Toucpad

Cover

Touchpad

Scroll Key

Touchpad

Cable

Wireless LAN

Card

Touchpad

Button

M2L4*2

Speaker

Module

M2L4.5*2

LED Board

Disconnect

Bluetooth

M2.5L5*4

LCD Module

Main Antenna

M2L4.5*2

M2.5L6*2

M2L6*12

Lower case left cover

LCD/w cable, brakets

Lower

Assembly

M2L4*2

Lower case right cover

M2L3*8 for CMO

LCD Brackets LCD

M2L4*1

Main Board

Assembly

M2L4*1

Extension

Board

Heatsink

Module

*4

CPU

LCD Panel

LCD Coaxial

Cable

Main Board

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Removing the Battery Pack

1.

Release the battery lock.

2.

Slide the battery latch then remove the battery.

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Removing the HDD Module/Optical Module/Wireless LAN Card/Keyboard and LCD Module

Removing the HDD Module

1.

Remove the two screws holding the HDD cover.

2.

Pull out the hard disk drive then detach it from the main unit.

.

Removing the Optical Disc Drive Module

1.

Slide the ODD latch then remove the ODD module from the main unit carefully.

Removing the Wireless LAN Card

1.

Remove the two screws that fasten the Mini PCI cover.

2.

Disconnect the main and the auxiliary antenna.

3.

Pop out the wireless LAN card then remove it.

Removing the Keyboard

1.

Remove the screw holding the keyboard.

2.

Release the keyboard locks.

3.

Turn the keyboard over and disconnect the keyboard cable then remove the keyboard.

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Removing the LCD Module

1.

See “Removing the Keyboard” on page 51.

2.

Rotate the LCD module clockwise 135 degree.

3.

Press down the LCD module as picture shows.

4.

Detach the front hinge cap carefully.

NOTE: Hinge caps disassembling SOP (step2-step7) is different from what you will see on the mepg files. You can disassemble either the front or the back hinge cap first as you like. Both methods are workable.

5.

After detach the front hinge cap, erecat the LCD module as picture shows.

6.

Rotate the LCD module counter-clockwise 90 degree. Then press down the LCD module a little bit.

7.

Remove the back hinge cap carefully.

8.

Detach the middle cover carefully.

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9.

Remove the three screws holding the keyboard support plate then remove the plate.

10. Remove the screw fastening the modem board.

11. Disconnect bluetooth antenna.

NOTE: This is an engineering sample. The number of screws holding the keyboard support plate maybe vary from the mass production units.

12. Disconnect the modem board cable then remove the modem board.

13. Pull out the wireless antenna from the hole on the main board.

14. Remove the four screws fastening the LCD module; two on the front and another two on the back.

15. Place the LCD module as the picture shows carefully.

16. Disconnect the LCD coaxial cable and inverter cable respectively.

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Disassembling the Main Unit

Separate the main unit into the logic upper and the logic lower assembly

1.

Disconnect the RTC battery then remove it.

2.

Pop out the memory then remove it from the DIMM socket.

3.

Remove the 14 screws holding the upper case assembly and the lower case assembly.

4.

Remove the screw holding the upper case assembly and lower case assembly.

5.

Disconnect touchpad cable connecting to the main board.

6.

Separate the main unit into the upper case assembly and the lower case assembly.

Disassembling the logic upper assembly

1.

Disconnect the touchpad cable.

2.

Tear off the touchpad cable.

NOTE: The touchpad cable has been fastened very tight to the upper case by black tape. It is easy tear the touchpad cable when removing the black tape.

3.

Release the touchpad cover latches.

4.

Detach the touchpad holder.

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5.

Remove the touchpad.

6.

Detach the touchpad button.

7.

Then detach touchpad scroll key.

Disassembling the logic lower assembly

1.

Remove the lower case left cover.

2.

Remove the screw holding the lower case right cover.

3.

Then remove another screw fastening the lower case right cover.

4.

Remove the lower case right cover.

5.

Disconnect the speaker cable.

6.

Remove the screw that secure the main board to the lower case.

7.

Take out the main board from the lower case.

8.

Remove the two screws that fasten the speaker module.

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9.

Disconnect the fan cable.

10. Remove the four screws that fasten the heatsink module then remove the heatsink module.

11. Release the CPU lock with a flat-head screwdriver then remove the CPU from the socket.

12. Take the main board off the thermal plate.

13. Remove the screw that secures the extension board.

14. Disconnect the card reader cabele.

15. Remove the three screws fastening the card reader slot then detach the card reader slot.

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Disassembling the LCD Module

1.

Remove the four LCD screw caps.

2.

Then remove the four screws that secure the LCD bezel.

3.

Detach the LCD bezel carefully.

4.

Tear off the tape fastening the bluetooth antenna.

5.

Then remove the bluetooth antenna from the LCD bezel.

6.

Then disconnect the LCD inverter cable.

.

7.

Remove the auxiliary wireless antenna.

8.

Pull out the main wireless antenna, LCD coaxial cable and inverter cable.

9.

Remove the two screws holding the inverter.

10. Disconnect the inverter cable then remove the inverter.

11. Remove the four screws that secure the LCD to the LCD panel; two on each side.

12. Take out the LCD from the LCD panel.

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13. Remove the two screws holding the LED board.

14. Disconnect the LED board cable.

15. Remove the two screws that secure the button board.

16. Take out the microphone, detach the button board assembly.

17. Disconnect the microphone, the LCD coaxial cable and the button board to LED board cable.

18. Tear off the tape fastening the main wireless antenna.

.

19. Remove the two screws holding the main wireless antenna.

20. Remove the main wireless antenna from the LCD panel.

21. Disconnect the LCD coaxial cable and detach the cable from the LCD.

22. Remove the eight screws fastening the LCD brackets; four on each side.

23. Remove the right and the left LCD brackets.

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59

Disassembling the External Modules

Disassembling and Reassembling the HDD Module

1.

Remove the screw holding the HDD holder.

2.

Take out the hard disc drive from the HDD holder carefully.

3.

Place the hard disc drive back to the HDD holder.

4.

Secure the hard disc drive to the HDD holder witht the screw as shown.

Disassembling and Reassembling the Optical Disc Drive Module

1.

Remove the two screws holding the optical bracket.

2.

Remove another two screws as shown.

3.

Then remove the optical bracket.

4.

Remove the two screws holding the optical board.

5.

Remove the optical device board.

6.

Reattach the optical device board to the optical disc drive.

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7.

Secure the optical device board with two screws as shown.

8.

Attach the optical bracket back to the ODD.

9.

Secure the optical bracket with the two screws as shown.

10. Then fasten the optical braket with another two screws as shown.

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Assemble the Hinge Caps

1.

Rotate the LCD module clockwise 135 degree. Press down the LCD module as picture shows.

2.

Place the front hinge cap back to its original position.

3.

Press the front hinge cap until you hear a click.

4.

After attach the front hinge cap, erecat the LCD module as picture shows.

5.

Rotate the LCD module counter-clockwise 90 degree. Then press down the LCD module a little bit.

6.

Place the back hinge cap back the unit as picture shows.

7.

Press down the back hinge cap until you hear a click.

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Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Duplicate symptom and obtain the failing symptoms in as much detail as possible.

2.

Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

Disassemble and assemble the unit without any power sources.

4.

If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal.

5.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

Other symptoms (i.e. LCD display problems or others).

Symptoms cannot be re-created (intermittent problems).

Go To

“Power System Check” on page 65.

“Power-On Self-Test (POST) Error Message” on page 67

“Undetermined Problems” on page 79

“Error Message List” on page 68

“Power-On Self-Test (POST) Error Message” on page 67

Use the customer-reported symptoms and go to

“Power-On Self-Test (POST) Error Message” on page 67

“Intermittent Problems” on page 78

“Undetermined Problems” on page 79

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.

Boot from the diagnostics diskette and start the diagnostics program.

2.

See if FDD Test is passed as the program runs to FDD Test.

3.

Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.

If the error still remains:

1.

Reconnect the external diskette drive/DVD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.

Boot from the diagnostics diskette and start the diagnostics program.

2.

See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.

Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.

Reconnect the external diskette drive/CD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.

Replace the main board.

The following auxiliary input devices are supported by this computer:

T

Numeric keypad

T

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1.

Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2.

Go to the diagnostic memory in the test items.

3.

Press F2 in the test items.

4.

Follow the instructions in the message window.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

T

“Check the Battery Pack” on page 66

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65

Check the Battery Pack

To check the battery pack, do the following:

From Software:

1.

Check out the Power Management in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

From Hardware:

1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1.

After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.

2.

Run utility with the PS/2 mouse function and check if the mouse is working.

3.

If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K.

4.

If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB connects properly.

5.

If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then replace switch board. If no, then go to next step.

6.

Replace touch pad PCB.

7.

If the touch pad still does not work, then replace FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

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Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 79.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

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Index of Error Messages

Error Message List

Struck Key

Error Messages

System CMOS checksum bad - Default configuration used

Real time clock error

Previous boot incomplete - Default configuration used

Invalid System Configuration Data

Operating system not found

FRU/Action in Sequence

See ““Keyboard or Auxiliary Input Device Check” on page 64

RTC battery

Run BIOS Setup Utility to reconfigure system, then reboot system.

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

Main board

“Load Default Settings” in BIOS Setup Utility.

RTC batter

Main baord.

“Load Default Settings” in BIOS Setup Utility.

Main board.

Enter Setup and see if fixed disk and drive A are properly identified.

Dikette drive

Hard disk drive

Main board.

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Error Message List

No beep Error Messages

Power-on indicator turns off and LCD is blank.

Power-on indicator turns on and LCD is blank.

Power-on indicator turns on and LCD is blank.

But you can see POST on an external CRT.

Power-on indicator turns on and a blinking cursor shown on LCD during POST.

FRU/Action in Sequence

Power source (battery pack and power adapter.) See “Power

System Check” on page 65

Ensure every connector is connected tightly and correctly.

Reconnect the DIMM.

Main board.

Power source (battery pack and power adapter.) See “Power

System Check” on page 65

Reconnect the LCD connector

Hard disk drive

LCD cable

LCD inverter

LCD

Main board

Reconnect the LCD connectors.

LCD cable

LCD inverter

LCD

Main board

Ensure every connector is connected tightly and correctly.

Main board

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69

POST Codes

28h

29h

2Ah

2Ch

2Eh

20h

22h

24h

26h

17h

18h

1Ah

1Ch

12h

13h

14h

16h

08h

09h

0Ah

0Bh

02h

03h

04h

06h

0Ch

0Eh

0Fh

10h

11h

2Fh

30h

3Ch

3Dh

42h

45h

46h

32h

33h

36h

38h

3Ah

Code

1-2-2-3

1-3-1-1

1-3-1-3

1-3-4-1

1-3-4-3

1-4-1-1

Beeps POST Routine Description

Verify Real Mode

Disable Non-Maskable Interrupt (NMI)

Get CPU type

Initialize system hardware

Initialize chipset with initial POST values

Set IN POST flag

Initialize CPU registers

Enable CPU cache

Initialize caches to initial POST values

Initialize I/O component

Initialize the local bus IDE

Initialize Power Management

Load alternate registers with initial POST values

Restore CPU control word during warm boot

Initialize PCI Bus Mastering devices

Initialize keyboard controller

BIOS ROM checksum

Initialize cache before memory autosize

8254 timer initialization

8237 DMA controller initialization

Reset Programmable Interrupt Controller

Test DRAM refresh

Test 8742 Keyboard Controller

Set ES segment register to 4 GB

Enable A20 line

Autosize DRAM

Initialize POST Memory Manager

Clear 215 KB base RAM

RAM failure on address line xxxx

RAM failure on data bits xxxx of low byte of memory bus

Enable cache before system BIOS shadow

RAM failure on data bits xxxx of high byte of memory bus

Test CPU bus-clock frequency

Initialize Phoenix Dispatch Manager

Warm start shut down

Shadow system BIOS ROM

Autosize cache

Advanced configuration of chipset registers

Load alternate registers with CMOS values

Initialize interrupt vectors

POST device initialization

Check ROM copyright notice 2-1-2-3

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7Eh

80h

81h

82h

70h

72h

76h

7Ch

83h

84h

85h

86h

87h

88h

89h

8Ah

8Bh

8Ch

5Ah

5Bh

5Ch

60h

52h

54h

58h

59h

4Ch

4Eh

50h

51h

48h

49h

4Ah

4Bh

68h

69h

6Ah

6Bh

62h

64h

66h

67h

6Ch

6Eh

Code

2-2-3-1

Beeps POST Routine Description

Check video configuration against CMOS

Initialize PCI bus and devices

Initialize all video adapters in system

QuietBoot start (optional)

Shadow video BIOS ROM

Display BIOS copyright notice

Display CPU type and speed

Initialize EISA board

Test keyboard

Set key click if enabled

Test for unexpected interrupts

Initialize POST display service

Display prompt “Press F2 to enter SETUP”

Disable CPU cache

Test RAM between 512 and 640 KB

Test extended memory

Test extended memory address lines

Jump to User Patch1

Configure advanced cache registers

Initialize Multi Processor APIC

Enable external and CPU caches

Setup System Management Mode (SMM) area

Display external L2 cache size

Load custom defaults (optional)

Display shadow-area message

Display possible high address for UMB recovery

Display error messages

Check for configuration errors

Check for keyboard errors

Set up hardware interrupt vectors

Initialize coprocessor if present

Disable onboard Super I/O ports and IRQs

Late POST device initialization

Detect and install external RS232 ports

Configure non-MCD IDE controllers

Detect and install external parallel ports

Initialize PC-compatible PnP ISA devices

Re-initialize onboard I/O ports

Configure Motherboard Configurable Devices

(optional)

Initialize BIOS Area

Enable Non-Maskable Interrupts (NMIs)

Initialize Extended BIOS Data Area

Test and initialize PS/2 mouse

Initialize floppy controller

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71

C3h

C4h

C5h

C6h

BFh

C0h

C1h

C2h

C7h

C8h

C9h

D2h

B5h

B6h

B9h

BAh

BBh

BCh

BDh

BEh

A4h

A8h

AAh

ACh

AEh

B0h

B2h

B4h

9Eh

9Fh

A0h

A2h

99h

9Ah

9Ch

9Dh

93h

95h

96h

97h

98h

8Fh

90h

91h

92h

Code

1-2

1

Beeps POST Routine Description

Determine number of ATA drives (optional)

Initialize hard-disk controllers

Initialize local-bus hard-disk controllers

Jump to UserPatch2

Build MPTABLE for multi-processor boards

Install CD ROM for boot

Clear huge ES segment register

Fixup Multi Processor table

Search for option ROMs. One long, two short beeps on checksum failure.

Check for SMART drive (optional)

Shadow option ROMs

Set up Power Management

Initialize security engine (optional)

Enable hardware interrupts

Determine number of ATA and SCSI drives

Set time of day

Check key lock

Initialize Typematic rate

Erase F2 prompt

Scan for F2 key stroke

Enter SETUP

Clear Boot flag

Check for errors

POST done- prepare to boot operating system

One short beep before boot

Terminate QuietBoot (optional)

Check password (optional)

Prepare Boot

Initialize DMI parameters

Initialize PnP Option ROMs

Clear parity checkers

Display MultiBoot menu

Clear screen (optional)

Check virus and backup reminders

Try to boot with INT 19

Initialize POST Error Manager (PEM)

Initialize error logging

Initialize error display function

Initialize system error handler

PnPnd dual CMOS (optional)

Initialize notebook docking (optional)

Initialize notebook docking late

Force check (optional)

Extended checksum (optional)

Unknown interrupt

72 Chapter 4 download service manual and resetter printer at http://printer1.blogspot.com

E8h

E9h

EAh

EBh

ECh

EDh

EEh

EFh

E4h

E5h

E6h

E7h

E0h

E1h

E2h

E3h

F4h

F5h

F6h

F7h

F0h

F1h

F2h

F3h

Code

1

Beeps For Boot Block in Flash ROM

Initialize the chipset

Initialize the bridge

Initialize the CPU

Initialize the system timer

Initialize system I/O

Check force recovery boot

Checksum BIOS ROM

Go to BIOS

Set Huge Segment

Initialize Multi Processor

Initialize OEM special code

Initialize PIC and DMA

Initialize Memory type

Initialize Memory size

Shadow Boot Block

System memory test

Initialize interrupt vectors

Initialize Run Time Clock

Initialize video

Initialize System Management Mode

Output one beep before boot

Boot to Mini DOS

Clear Huge Segment

Boot to Full DOS

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73

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Action in Sequence

First, plug a monitor to CRT port. Next, enter BIOS utility to running

“Load Default Settings” then reboot the system.

Reconnect the LCD connectors.

Keyboard (if the brightness function key doesn't work).

LCD cable

LCD inverter

LCD

Main board

Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.

Reconnect the LCD connectors.

Keyboard (if the brightness function key doesn't work).

LCD cable

LCD inverter

LCD

Main board

Reconnect the LCD cable

LCD cable

LCD

Main board

Indicator-Related Symptoms

Symptom / Error

Indicator incorrectly remains off or on, but system runs correctly

HDD/CD-ROM active indicators cannot work

Main board

HDD/CD-ROM drive

Device driver

Main board

Action in Sequence

Power-Related Symptoms

Symptom / Error

Power shuts down during operation

The system cannot power-on.

The system cannot power-off.

Action in Sequence

Power source (battery pack and power adapter). See “Power

System Check” on page 65.

Battery pack

AC adapter

See if the thermal module is overheat (Heat sink or fan).

Main board

Power source (battery pack and power adapter). See “Power

System Check” on page 65.

Battery pack

Power adapter

CPU

Main board

In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system can power off, then the main board is OK. Verify OS in the HDD.

Main board

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Power-Related Symptoms

Symptom / Error

Battery can’t be charged or discharged

System hang during POST

Action in Sequence

See “Check the Battery Pack” on page 66.

Battery pack

Main board

ODD/HDD/FDD/RAM module

Main board

PCMCIA-Related Symptoms

Symptom / Error

System cannot detect the PC Card (PCMCIA)

PCMCIA slot pin is damaged.

PC Card cannot be inserted or ejected

Action in Sequence

PCMCIA slot assembly

Main board

PCMCIA slot assembly

Check if the PCMCIA slot is blocked

Main board

Memory-Related Symptoms

Symptom / Error

Memory count (size) appears different from actual size.

System can power on, but you hear two long beeps: “B--, B--” and the LCD is blank.

Action in Sequence

Enter BIOS Setup Utility to execute “Load Default Settings” then reboot system.

RAM module

Main board

Check BIOS revision

Reinsert DIMM

DIMM

Main board

Speaker-Related Symptoms

Symptom / Error

In Windows, multimedia programs, no sound comes from the computer.

OS volume control

Audio driver

Speaker

Main board

Action in Sequence

Internal speakers make noise or emit no sound.

Speaker

Main board

Microphone cannot work Audio driver

Volume control in Windows XP

Main board

Power Management-Related Symptoms

Symptom / Error

The system will not enter hibernation mode

The system doesn’t enter standby mode after closing the lid of the portable computer.

Action in Sequence

Power option in Windows XP

Hard disk drive

Main board

Driver of Power Option Properties

Lid close switch in upper case

Main board

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75

Power Management-Related Symptoms

The system doesn't resume from hibernation/ standby mode.

Symptom / Error

The system doesn't resume from standby mode after opening the lid of the portable computer.

Battery fuel gauge in Windows doesn’t go higher than 90%.

System hangs intermittently.

Action in Sequence

Connect AC adapter then check if the system resumes from

Standby/Hibernation mode.

Check if the battery is low.

Hard disk drive

Main board

LCD cover switch

Main board

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

Main board

Reconnect hard disk/CD-ROM drives.

Main board

Peripheral-Related Symptoms

Symptom / Error

System configuration does not match the installed devices.

External display does not work correctly.

USB does not work correctly

Print problems.

Parallel port device problems

Action in Sequence

Enter BIOS Setup Utility to execute “Load Setup defaults”, then reboot system.

Reconnect hard disk/CD-ROM drives/FDD or other peripherals.

Main board

Press Fn+F5, LCD/CRT/Both display switching

Keyboard

Main board

Main board

Enter BIOS Setup Utility to execute “Load Default Settings” then reboot the system.

Run printer self-test.

Printer driver

Printer cable

Printer

Main board

Enter BIOS Setup Utility to execute “Load Default Settings” then reboot the system.

Device driver

Device cable

Device

Main board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Keyboard (one or more keys) does not work.

Touchpad does not work.

Action in Sequence

Reconnect the keyboard cable.

Keyboard

Main board

Reconnect touchpad cable.

Touchpad board

Main board

76 Chapter 4 download service manual and resetter printer at http://printer1.blogspot.com

Modem/LAN-Related Symptoms

Symptom / Error

Internal modem does not work correctly.

Internal LAN does not work correctly

Action in Sequence

Phone cable

Driver

Reconnect the Internal modem cable to the main board tightly.

Main board

Lan cable

Driver

Main board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 79.

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77

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

78 Chapter 4 download service manual and resetter printer at http://printer1.blogspot.com

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 65):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

T

Non-Acer devices

T

T

T

T

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

T

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

T

System board

T

LCD assembly

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79

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Jumper and Connector Locations

Top View

Chapter 5

DCIN1

USB2

USB1

TV1

CRT1

LCD1

U52

INV1

RJ1

DOCK1

CBUS1

DC-In Jack

USB Port

USB Port

S-Vedio Port

External Display Port

LCD Coaxial Cable Connector

South Bridge

Inverter Cable Connector

Modem Jack/LAN Jack

Expansion Port

PCMCIA Slot

1394_1

LOUT

MIC1

Smart Card

Slot

RTC1

SW1

SW2

TPAD1

MDC2

KB1

DM2

IEEE 1394 Port

Line-Out Jack

Mic-In Jack

Smart Card Reader Slot

RTC Battery Connector

Smart Card Connector

SW2

Touchpad Connector

MDC Board Connector

Keyboard Connector

DIMM Socket 2

Chapter 5 81 download service manual and resetter printer at http://printer1.blogspot.com

Bottom View

U9

DM_1

FAN1

Switch Setting

CPU Socket

DIMM Socket 1

FAN Connector

CHKPW

BOOTBLOCK ENABLE

ON

X

SW2-1

HDD1

MINI1

X

ON

SW2-2

Mini PCI Connector

HDD Connector

82 Chapter 5 download service manual and resetter printer at http://printer1.blogspot.com

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate C300 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise

Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

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Exploded Diagram

NOTE: The part numbers on the exploded diagram are vendor part numbers, not Acer part numbers. Please refer to the most up-to-date spare part list for the correct part numbers as you order the parts.

Adapter

Picture

Battery

NS

NS

No.

Partname And Description

ADAPTER 19V 70W 3PIN DELTA ADP-65DB

BATTERY PACK LI-ION 8CELL SANYO BTP-

63D1

Part Number

25.10110.171

RTC BATTERY 23.T28V1.001

Boards

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Picture No.

Partname And Description

EXTENSION BOARD

Part Number

55.T28V1.001

MODEM BOARD AMBIT T60M283.10(01)

MODEM/BLUETOOTH BOARD AMBIT

T60M665.00

54.09011.544

54.09061.001

WIRELESS LAN BOARD 802.11B INTEL

CALEXICO WM3B2100

KI.CAX01.002

Cables

6

NS

NS

NS

NS

Case/Cover/Bracket Assembly

2

TOUCHPAD CABLE

POWER CORD 10A 125V KINGCORD US

CORD 10A 250V K50081H5183BE(I)

MODEM CABLE 96MM

50.T28V1.001

27.T30V1.001

27.T30V1.004

50.T28V1.002

LED CABLE

MIDDLE COVER

50.T28V1.009

42.T28V1.001

15 HINGE CAP BACK 42.T28V1.002

14 HINGE CAP FRONT 42.T28V1.003

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85

Picture

9

No.

Partname And Description

MINI PCI COVER W/SCREW

Part Number

42.T28V1.004

11

8

10

12

LOWER CASE FRONT COVER W/SPEAKER

PACK

60.T28V1.003

LOWER CASE LEFT COVER POWER SWITCH

SIDE

60.T28V1.004

LOWER CASE RIGHT COVER SMART CARD/

PCMCIA SIDE

60.T28V1.005

HDD COVER W/SCREW 42.T28V1.005

NS HDD HOLDER 33.T28V1.001

13

3

UPPER CASE W/LATCH MODULE &

TOUCHPAD MODULE

Note: The image here contains touchpad cable only.

60.T28V1.001

TOUCHPAD HOLDER 42.T28V1.006

7 LOWER CASE W/DIMM COVER & RUBBER

FOOT

60.T28V1.002

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Picture

NS

No.

Partname And Description

DIMM COVER

Part Number

42.T28V1.007

1 KEYBOARD SUPPORT PLATE 60.T28V1.010

Communication Module

NS BLUETOOTH ANTENNA

NS WIRELESS LAN ANTENNA AUX

NS WIRELESS LAN ANTENNA MAIN

50.T28V1.003

50.T28V1.004

50.T28V1.005

CPU

FDD Module

Card Reader

NS

NS

NS

NS

NS

NS

NS

NS CPU BANIAS 1.7GMHZ 1MB INTEL

CPU BANIAS 1.6GMHZ 1MB INTEL

CPU BANIAS 1.5GMHZ 1MB INTEL

CPU BANIAS 1.4GMHZ 1MB INTEL

CPU BANIAS 1.3GMHZ 1MB INTEL

CPU DOTHAN 1.8GMHZ INTEL

EXTENTION FDD MODULE USB YEDATA YD-

8U10 REV.HL

KC.BS001.17G

KC.BS001.16G

KC.BS001.15G

KC.BS001.14G

KC.BS001.13G

5 IN 1 MEMORY CARD READER MODULE

5-IN-1 MEMORY CARD READER BOARD

CARD READER HOLDER

CARD READER COVER

CARD READER BRACKET ASSEMBLY

MEMORY CARD READER FFC CABLE

LC.T3405.001

55.T34V5.005

60.T34V5.004

33.T34V5.005

33.T34V5.006

50.T34V5.008

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87

Picture

HDD/ Hard Disk Drive

NS

No.

NS

Partname And Description Part Number

HDD DRIVE 60G HGST IC25N060ATMR04

HDD DRIVE 20G HGST IC25N020ATMR04

HDD DRIVE 30G HGST IC25N030ATMR04

HDD DRIVE 40G HGST IC25N040ATMR04

KH.06007.002

KH.02007.002

KH.03007.002

KH.04007.004

HDD DRIVE 60G HGST TS548060M9AT00

HDD DRIVE 80G HGST IC25N080ATMR04

KH.06007.003

KH.08007.002

HDD DRIVE 30G TOSHIBA MK3021GAS KH.33004.001

HDD DRIVE 40G TOSHIBA MK4021GAS ACER KH.34004.001

HDD DRIVE 80G TOSHIBA MK8025GAS

KA023A

KH.08004.001

HDD DRIVE 60G TOSHIBA

HDD DRIVE 40G FUJITSU V-40 MHT2040AT

HDD DRIVE 60G MHT2060AT F/W:002E

HDD DRIVE 60G TOSHIBA MK6021GAS

HDD HOLDER

KH.06004.001

KH.04006.002

KH.04006.003

KH.36004.001

33.T28V1.001

8 HDD COVER W/SCREW 42.T28V1.005

Keyboard

LCD

NS

17

NS

NS

KEYBOARD 84 KEY DARFON NSK-A4001 US

KEYBOARD DARFON NSK-A4002 TAIWAN

KEYBOARD ITALIAN

KEYBOARD GERMAN

KEYBOARD GERMAN

KEYBOARD SPANISH

ASSY LCD MODULE 14.1" XGA CHIMEI

N141X9-L01

LCD MODULE 14.1" XGA AU B141XG08 V.2

LCD ASSEMBLY 14.1" XGA CHIME N141X9-

L01 W/PROTECTION COVER & SPONGE

LCD ASSEMBLY 14.1" XGA AU B141XG08 V.2

W/PROTECTION COVER & SPONGE

6M.T28V1.006

6M.T28V1.007

INVERTER BOARD 14.1" AMBIT 19.T28V1.001

88 Chapter 6 download service manual and resetter printer at http://printer1.blogspot.com

Picture

NS

No.

Partname And Description

BUTTON BOARD

NS LED BOARD

NS LCD COAXIAL CABLE 14.1"

LCD COAXIAL CABLE 14.1"

Part Number

55.T28V1.003

55.T28V1.004

50.T28V1.006

50.T28V1.008

NS INVERTER CABLE 50.T28V1.007

NS

NS

DIGITIZER TOUCHPAD PANEL FOR 14.1 IN.

WACOM SU-015

LCD BEZEL W/ICON LABEL & NAME PLATE &

WIRELESS LAN ANTENNA

56.T33V1.001

60.T28V1.007

NS LCD PANEL W/ANTENNA & HINGE & LOGO 60.T28V1.008

Main Board

NS HINGE ASSEMBLY 33.T28V1.005

18 MAINBOARD W/O CPU W/PCMCIA SLOT &

RTC BATTERY & SMART CARD SLOT &

THERMAL PLATE

NS PCMCIA SLOT 22.T28V1.001

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89

Picture

NS

No.

Partname And Description

SMART CARD SLOT

Part Number

22.T28V1.002

Memory

NS

Optical Drive/Combo Module

NS

NS

NS

SDIMM 512M INFINEON

SDIMM 128M NANYA

SDIMM 256M INFINEON

SODIMM 256M NANYA

SDIMM 256M ELPIDA

SODIMM 512M MICRON

SDIMM 512M ELPIDA

SODIMM 512M MICRON

SODIMM 512M NANYA

SODIMM 1GB ELPIDA

KN.51202.007

KN.12803.008

KN.25602.009

KN.25603.009

KN.25609.002

KN.25604.009

KN.51209.002

KN.51204.006

KN.51203.005

TBD

CDRW/DVD COMBO MODULE 24X QSI SBW-

242U

COMBO MODULE 24X SONY CRX830E C

DVD-ROM MODULE 8X MKE SR-8177

DVD-ROM MODULE 8X LITEON XJ-SD081D

DVD-RW MODULE 2X DUE PIONEER DVR-

K12D

CDRW/DVD COMBO DRIVE 24X QSI SBW-

242U

COMBO DRIVE 24X SONY CRX830E C

DVD-ROM DRIVE 8X MKE SR-8177

DVD-ROM DRIVE 8X LITEON XJ-SD081D

DVD-RW DRIVE 2X DUE PIONEER DVR-K12D

OPTICAL BRACKET

6M.T28V1.001

6M.T28V1.002

6M.T28V1.003

6M.T28V1.004

6M.T28V1.005

33.T28V1.002

NS OPTICAL DEVICE BOARD 55.T28V1.002

Pointing Device

NS TOUCHPAD SYNAPTICS TM41P-341 56.T28V1.001

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Picture

Heatsink/FAN

NS

No.

Partname And Description

CPU FANSINK W/FAN

Part Number

60.T28V1.006

NS FAN 23.T28V1.002

Microphone

NS

NS

HEATSINK

MICROPHONE

34.T28V1.001

23.T28V1.003

Others

NS

NS

5

4

NS

NS

NS

NS

NS

NAME PLATE

ICON PLATE

LOGO PLATE

RUBBER FOOT

LCD SCREW MYLAR LOWER

LCD SCREW MYLAR UPPER

LCD LATCH MODULE

TOUCHPAD SCROLL KEY

TOUCHPAD BUTTON

40.T28V1.001

40.T28V1.002

31.48R18.001

47.T30V1.003

47.T28V1.001

47.T28V1.002

60.T28V1.009

42.T28V1.008

42.T28V1.009

Screws

SCRW HEX NUT W/WASHER #4 NI BT)

SCREW M2X4 (HEAD 0.3) NYLOK

SCREW M2X4 (HEAD 0.5) NYLOK

SCREW M2.5X6

SCREW M3x4(86.9A524.4R0)

SCRW M2*4 WAFER NI

SCRW MAC PAN M2*L9.3NI NYL SPR

SCREW M2*3 NYLON 1JMCPC-420325

SCREW MACH WAFER M2*6L BK-ZN

34.00015.211

86.00A23.320

86.00A55.320

86.9A353.6R0

86.9A524.4R0

86.9A552.4R0

86.T28V1.003

86.9A352.3R0

86.9A352.6R0

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91

Picture No.

Partname And Description

SCREW MACH WAFER M2*L3.1 Y-ZN

SCREW M2 X L8 (DIA 6MM)

SCRW MACH WAFER M2*L8 NI S NOT

SCREW NYLOK M2.5-5

SCRW M1.7*5.5 TAPPING NI

Part Number

86.T28V1.004

86.T28V1.005

86.T28V1.006

86.9A553.5R0

86.T28V1.007

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93

Appendix A

Model Definition and Configuration

TravelMate C300 Series

Model

Number

300XCi

301XCi

302XMi

CPU

P-M 1.4G

PM-1.4G

PM-1.5G

PM-1.6G

LCD

14.1XGA

14.1XGA

14.1XGA

Memory

1X256

2x256M

2X256

1X512

2x256M

HDD

(GB)

30/40

40/60

60

ODD

24x DVD+CD-

RW

24x DVD+CD-

RW

DVD-Dual

Wireless

LAN

11b

MDC

Combo

11b

11b

N

Combo

Appendix A 94 download service manual and resetter printer at http://printer1.blogspot.com

Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows

®

XP Home, Windows

®

XP Pro and Windows

®

2000 environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Regarding configuration, combination and test procedures, please refer to the TravelMate C300 series

Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B 95 download service manual and resetter printer at http://printer1.blogspot.com

Microsoft

®

Windows

®

XP Pro Environment Test

LAN Card

Modem Card

Combo Card

ATA Card

USB 2.0 Card

1394

SCSI Card

Bluetooth Card

ISDN Card

Token Ring Card

External CRT

Projector

Legacy (Parallel) Printer / Scanner

IR Printer

Item

Wireless LAN Card

Specifications

3Com EtherLink III

IBM EtherJet CardBus Adapter 10/100

Intel EtherExpress Pro/100 Mobile Adapter

Xircom CardBus Ethernet 10/100 32Bitr

USR Megahertz 56K PC Card Modem

Xircom CreditCard Modem 56

IBM 56K Double Jack Modem

3Com Megahertz 10/100LAN+Modem 56

Xircom RealPort CardBus Ethernet 10/100+ Modem 56

IBM Microdrive 340MB

IBM Microdrive 1G

Iomega Click! 40MB

Sony Memory Stick 64MB

Sandisk Compact Flash Card 20MB

Apacer SD Flash Card 128MB

Apacer 128MB Memory Stick

Apricorn EZ-USB 2.0 Cardbus PC Card

DTK USB 2.0 2Port CardBus Host Controller

Adaptec USB2CONNECT

Buffalo 1394 Interface Cardbus

I-O Data 1394 Interface Cardbus

Pixela 1394 Card PC Card

Adaptec 1480A or B SCSI CB

NewMedia Bus Toaster SCSI II

Intel Pro/Wireless LAN PC Card

Proxim Skyline 802.11a Cardbus Card

Cisco Aironet 350 series Wireless LAN Card

NeWeb Wireless LAN Card 802.11b

Cisco Wireless LAN Card 802.11a

IBM Community Bluetooth PC Card

Toshiba Bluetooth PC Card

US Robotics Megahertz 128K ISDN Card

IBM Token Ring 16/4 Adapter II

Acer 211c 21”

ViewSonic PF790 19”

Acer FP751 17” TFT LCD

IBM Color TFT LCD 14”

Compaq Color Monitor V70

NEC Color Monitor 20”

Mozo 17” TFT LCD (DVI)

NEC MultiSync MT-1040

Canon BJC-600J

Epson Stylus Color 740 Parallel interface

HP DeskJet 890C

HP DeskJet 880C Parallel interface

HP LaserJet 6MP

HP LaserJet 2200

HP LaserJet 6MP use IR

HP LaserJet 2200 use IR

96 Appendix B download service manual and resetter printer at http://printer1.blogspot.com

Item

USB Keyboard / Mouse

USB Printer / Scanner

USB Camera

USB Storage Drive

USB Flash Drive

USB Floppy Drive

USB Hub and Others

Bluetooth Printer

Access Point 802.11b

Access Point 802.11a/b

Access Point 802.11a

Specifications

Chicony USB Keyboard

Chicony USB Keypad

Microsoft Natural Keyboard Pro

Acer Aspire USB Mouse

Logicool USB Mouse

Logitech Coreless MouseMan Wheel USB interface

Logitech USB Wheel Mouse

Microsoft IntelliMouse Optical USB interface

Epson Stylus Color 740 USB interface

HP DeskJet 880C USB interface

HP ScanJet 3300C Color Scanner

JS USB Digital Speaker

Panasonic USB Speaker EAB-MPC57USB

Aiwa Nultimedia Digital Speaker

Microsoft SideWinder Precision Pro Joystick

Logitech WingMan RumblePad

Intel Easy PC Camera

Logitech QuickCam Express Internet

Logitech QuickCam Home PC Video Camera

Orange Micro USB 2.0 WebCam

Logitech CDRW + DVDROM combo USB interface

Iomega USB Zip 250MB

Plextor Burn-Proof CDRW (USB 2.0)

Fujitsu MO-1300 1.3G (USB 2.0)

Fujitsu 20G HDD (USB 2.0)

Sony DVDROM (USB 2.0)

IO-Data DVDROM (USB 2.0)

Sandisk Card Reader 6 In 1 (USB 2.0)

Apacer USB Handy Drive32/128MB

Apacer USB Handy Drive 256/512MB

Sony Memory Key 128MB

Dell Memory Key 64MB

Acer YE-Data USB Floppy Drive

Belkin 4 Port USB Hub

Eizo I Station USB Hub

Elecom USB Hub 4 Port

Sanwa USB Hub 4 Port

Sanwa 4 Port Hub (USB 2.0)

Corega WirelessLAN USB Stick (USB 1.1) *1

HP Deskjet 995C (bluetooth interface)

Hitachi DC-CN3300

Lucent RG-1000

Lucent WavePoint-II

Cisco Aironet 350

Orinoco AP-500

Intel Dual Pro/Wireless 5000

Intel Pro/Wireless 5000

Appendix B download service manual and resetter printer at http://printer1.blogspot.com

97

Microsoft

®

Windows

®

XP Home Environment Test

LAN Card

Modem Card

Combo Card

ATA Card

USB 2.0 Card

1394

SCSI Card

Bluetooth Card

ISDN Card

Token Ring Card

External CRT

Projector

Legacy (Parallel) Printer / Scanner

IR Printer

Item

Wireless LAN Card

Specifications

3Com EtherLink III

IBM EtherJet CardBus Adapter 10/100

Intel EtherExpress Pro/100 Mobile Adapte

Xircom CardBus Ethernet 10/100 32Bitr

USR Megahertz 56K PC Card Modem

Xircom CreditCard Modem 56

IBM 56K Double Jack Modem

3Com Megahertz 10/100LAN+Modem 56

Xircom RealPort CardBus Ethernet 10/100+ Modem 56

IBM Microdrive 340MB

IBM Microdrive 1G

Iomega Click! 40MB

Sony Memory Stick 64MB

Sandisk Compact Flash Card 20MB

Apacer SD Flash Card 128MB

Apacer 128MB Memory Stick

Apricorn EZ-USB 2.0 Cardbus PC Card

DTK USB 2.0 2Port CardBus Host Controller

Adaptec USB2CONNECT

Buffalo 1394 Interface Cardbus

I-O Data 1394 Interface Cardbus

Pixela 1394 Card PC Card

Adaptec 1480A or B SCSI CB

NewMedia Bus Toaster SCSI II

Intel Pro/Wireless LAN PC Card

Proxim Skyline 802.11a Cardbus Card

Cisco Aironet 350 series Wireless LAN Card

NeWeb Wireless LAN Card 802.11b

Cisco Wireless LAN Card 802.11a

IBM Community Bluetooth PC Card

Toshiba Bluetooth PC Card

US Robotics Megahertz 128K ISDN Card

IBM Token Ring 16/4 Adapter II

Acer 211c 21”

ViewSonic PF790 19”

Acer FP751 17” TFT LCD

IBM Color TFT LCD 14”

Compaq Color Monitor V70

NEC Color Monitor 20”

Mozo 17” TFT LCD (DVI)

NEC MultiSync MT-1040

Canon BJC-600J

Epson Stylus Color 740 Parallel interface

HP DeskJet 890C

HP DeskJet 880C Parallel interface

HP LaserJet 6MP

HP LaserJet 2200

HP LaserJet 6MP use IR

HP LaserJet 2200 use IR

98 Appendix B download service manual and resetter printer at http://printer1.blogspot.com

Item

USB Keyboard / Mouse

USB Printer / Scanner

USB Camera

USB Storage Drive

USB Flash Drive

USB Floppy Drive

USB Hub and Others

Bluetooth Printer

Access Point 802.11b

Access Point 802.11a/b

Access Point 802.11a

Specifications

Chicony USB Keyboard

Chicony USB Keypad

Microsoft Natural Keyboard Pro

Acer Aspire USB Mouse

Logicool USB Mouse

Logitech Coreless MouseMan Wheel USB interface

Logitech USB Wheel Mouse

Microsoft IntelliMouse Optical USB interface

Epson Stylus Color 740 USB interface

HP DeskJet 880C USB interface

HP ScanJet 3300C Color Scanner

JS USB Digital Speaker

Panasonic USB Speaker EAB-MPC57USB

Aiwa Nultimedia Digital Speaker

Microsoft SideWinder Precision Pro Joystick

Logitech WingMan RumblePad

Intel Easy PC Camera

Logitech QuickCam Express Internet

Logitech QuickCam Home PC Video Camera

Orange Micro USB 2.0 WebCam

Logitech CDRW + DVDROM combo USB interface

Iomega USB Zip 250MB

Plextor Burn-Proof CDRW (USB 2.0)

Fujitsu MO-1300 1.3G (USB 2.0)

Fujitsu 20G HDD (USB 2.0)

Sony DVDROM (USB 2.0)

IO-Data DVDROM (USB 2.0)

Sandisk Card Reader 6 In 1 (USB 2.0)

Apacer USB Handy Drive32/128MB

Apacer USB Handy Drive 256/512MB

Sony Memory Key 128MB

Dell Memory Key 64MB

Acer YE-Data USB Floppy Drive

Belkin 4 Port USB Hub

Eizo I Station USB Hub

Elecom USB Hub 4 Port

Sanwa USB Hub 4 Port

Sanwa 4 Port Hub (USB 2.0)

Corega WirelessLAN USB Stick (USB 1.1) *1

HP Deskjet 995C (bluetooth interface)

Hitachi DC-CN3300

Lucent RG-1000

Lucent WavePoint-II

Cisco Aironet 350

Orinoco AP-500

Intel Dual Pro/Wireless 5000

Intel Pro/Wireless 5000

Appendix B download service manual and resetter printer at http://printer1.blogspot.com

99

Microsoft

®

Windows

®

2000 Environment Test

LAN Card

Modem Card

Item

Combo Card

ATA Card

USB 2.0 Card

1394

SCSI Card

Wireless LAN Card

Bluetooth Card

Token Ring Card

External CRT

Projector

Legacy (Parallel) Printer / Scanner

IR Printer

USB Keyboard / Mouse

USB Priinter / Scanner

USB Camera

USB Storage Drive

USB Flash Drive

USB Floppy Drive

USB Hub and Others

Specifications

IBM EtherJet CardBus Adapter 10/100

USR Megahertz 56K PC Card Modem

Xircom CreditCard Modem 56

IBM 56K Double Jack Modem

Xircom RealPort CardBus Ethernet 10/100+ Modem 56

IBM Microdrive 340MB

Iomega Click! 40MB

Apacer SD Flash Card 128MB

Apacer 128MB Memory Stick

Adaptec USB2CONNECT

Buffalo 1394 Interface Cardbus

I-O Data 1394 Interface Cardbus

Pixela 1394 Card PC Card

Adaptec 1480A or B SCSI CB

Intel Pro/Wireless LAN PC Card

IBM Community Bluetooth PC Card

IBM Token Ring 16/4 Adapter II

ViewSonic PF790 19”

Acer FP751 17” TFT LCD

NEC Color Monitor 20”

NEC MultiSync MT-1040

Epson Stylus Color 740 Parallel interface

HP DeskJet 880C Parallel interface

HP LaserJet 2200

HP LaserJet 6MP use IR

HP LaserJet 2200 use IR

Chicony USB Keyboard

Microsoft Natural Keyboard Pro

Acer Aspire USB Mouse

Logitech Coreless MouseMan Wheel USB interface

Logitech USB Wheel Mouse

HP DeskJet 880C USB interface

HP ScanJet 3300C Color Scanner

Panasonic USB Speaker EAB-MPC57USB

Logitech WingMan RumblePad

Logitech QuickCam Home PC Video Camera

Orange Micro USB 2.0 WebCam

Plextor Burn-Proof CDRW (USB 2.0)

Fujitsu 20G HDD (USB 2.0)

Sony DVDROM (USB 2.0)

Sandisk Card Reader 6 In 1 (USB 2.0)

Apacer USB Handy Drive32/128MB

Apacer USB Handy Drive 256/512MB

Sony Memory Key 128MB

Acer YE-Data USB Floppy Drive

Eizo I Station USB Hub

Sanwa 4 Port Hub (USB 2.0)

100 Appendix B download service manual and resetter printer at http://printer1.blogspot.com

Item

Bluetooth Printer

Access Point 802.11b

Access Point 802.11a/b

Access Point 802.11a

Specifications

HP Deskjet 995C (bluetooth interface)

Cisco Aironet 350

Orinoco AP-500

Intel Dual Pro/Wireless 5000

Intel Pro/Wireless 5000

Appendix B 101 download service manual and resetter printer at http://printer1.blogspot.com

102 Appendix B download service manual and resetter printer at http://printer1.blogspot.com

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and

Server models including:

T

T

T

T

Service guides for all models

User's manuals

Training materials

Bios updates

T

T

Software utilities

Spare parts lists

T

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

T

Detailed information on Acer's International Traveler's Warranty (ITW)

T

T

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 103 download service manual and resetter printer at http://printer1.blogspot.com

104 Appendix C download service manual and resetter printer at http://printer1.blogspot.com

Index

A

B

ACPI 1.0a 23

AFLASH Utility 46

Battery Pack 50

BIOS 23 package 23 password control 23

ROM size 23

ROM type 23 vendor 23

Version 23

BIOS Setup Utility 35

BIOS Supports protocol 23

BIOS Utility 35

Basic System Settings 40

Navigating 36

Onboard Device Configuration 42

Startup Configuration 41

System Information 36

System Security 45

Board Layout 4

Bottom View 5

Top View 4

C

Cache controller 23 size 23

CardBus 29

CPU core voltage 23 package 23 type 23

D

DIMM

Combinations 24 external 51 removing 51

Disassembly

Battery Pack 49

Floppy Disk Drive 57

Procedure Flowchart 49

Display 3

E

Error Symptom-to-Spare Part Index 67

External CD-ROM Drive Check 64

External Diskette Drive Check 64

F

Features 1

Flash Utility 46

Floppy Disk removing the 57

FRU (Field Replaceable Unit) List 83

H

Hard disk 25

HDD 25

Hot Keys 14

I

Indicators 12

Intermittent Problems 78

J

K

L

M

L2 cache 23

Memory Check 65

Model Definition 94

Modem 24

O

Keyboard 30

Keyboard or Auxiliary Input Device Check 64

Online Support Information 103

P

Jumper and Connector Locations 81

Top View 81

Bottom View 82

Panel 6

Bottom 11 left 6

Rear 9 right 9

Index 105 download service manual and resetter printer at http://printer1.blogspot.com

Parallel Port 28

PC Card 12, 29

PCMCIA 29

Pentium III 23

Power System Check 65

Battery Pack 66

Processor 23

R

RMA 83

S

Second Level Cache 23

System

Block Diagram 3

Layout 4

System Diagnostic Diskette 46

System Memory 23

System Utilities 35

System Utility Diskette 46

T

Test Compatible Components 95

Touchpad Check 66

Troubleshooting 63

U

Undetermined Problems 79

USB 29 utility

BIOS 35

V

W

Video

Resolutions 28

Windows 2000 Environment Test 96, 98

106 Index download service manual and resetter printer at http://printer1.blogspot.com

Index 107 download service manual and resetter printer at http://printer1.blogspot.com

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